@ SPEARS
JUDGING OTHERS OSU RESEARH EXPLORES THE BIAS INVOLVED IN JUDGING PURCHASES
The research magazine of Spears School of Business
DISCOVER
2019
Dean, OSU Spears School of Business Ken Eastman Vice Dean, Graduate Programs and Research Ramesh Sharda Associate Deans Marlys Mason Carol Johnson Assistant Dean Evan Davis Spears Business Marketing and Communications Terry Tush Editor Dorothy L. Pugh Art Director Paul V. Fleming Writer Jeff Joiner Photography Blake Brasor Jeff Joiner Gary Lawson Spears Business Department Heads Lee Adkins, Economics Bruce Barringer, Entrepreneurship Tom Brown, Marketing and International Business Audrey Gramling, Accounting Li Miao, Hospitality and Tourism Management James Pappas, Management Betty Simkins, Finance Rick Wilson, Management Science and Information Systems Contact Spears School of Business Oklahoma State University 370 Business Building Stillwater, OK 74078-4011 405-744-5064 business.okstate.edu
Ramesh Sharda
Ken Eastman
GREETINGS, We are pleased to share with you the latest edition of Discover@Spears, which highlights the scholarly activities of the Spears School of Business at Oklahoma State University. We are coming off another outstanding year of research productivity. Our faculty colleagues published more than 200 papers in professional research journals, with most appearing in the best journals in their respective fields. In 2016 we started an “aspirational” journal program to encourage faculty to target more of their work for publication in the best journals. This program has been successful with 25 papers appearing in these aspirational journals in just this cycle. This edition also highlights the success of our graduate students. You will read about management Ph.D. graduate Dr. Tessa Recendes, who worked with Dr. Federico Aime and recently started a faculty position at Penn State. In addition to research success, our graduate alumni have done very well in higher education administration. We feature three of our alumni who are in major leadership positions at Baylor, Auburn and Indiana universities. We are particularly proud of our Department of Management scholars who are publishing consistently in top scholarly journals, and are being recognized for their accomplishments. The department now ranks among the very best nationwide on the basis of top-tier journal publications. Additionally, this summer we welcomed the School of Hospitality and Tourism Management to Spears Business as our newest department. We take this opportunity to review the research accomplishments of Dr. Hailin Qu in this issue. Our faculty are also actively involved with their professional associations, which allow them to network with their colleagues around the world. We include in this issue a list of journals in which our faculty members serve in leading editorial capacities. We continue to be impressed by their efforts to engage with and improve the world around them. We hope you enjoy reading about the exciting scholarly work being done by Spears Business faculty. For more information on their outstanding efforts, visit the faculty research website: business.okstate.edu/research.
Oklahoma State University, in compliance with Title VI and VII of the Civil Rights Act of 1964, Executive Order 11246 as amended, and Title IX of the Education Amendments of 1972 (Higher Education Act), the Americans with Disabilities Act of 1990, and other federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, genetic information, sex, age, sexual orientation, gender identity, religion, disability, or status as a veteran, in any of its policies, practices or procedures. This provision includes, but is not limited to admissions, employment, financial aid, and educational services. The Director of Equal Opportunity, 408 Whitehurst, OSU, Stillwater, OK 74078-1035; Phone 405744-5371; email: eeo@okstate.edu has been designated to handle inquiries regarding non-discrimination policies. Any person (student, faculty, or staff) who believes that discriminatory practices have been engaged in based on gender may discuss his or her concerns and file informal or formal complaints of possible violations of Title IX with OSU’s Title IX Coordinator 405-744-9154. / This publication, issued by Oklahoma State University as authorized by Vice Dean for Graduate Programs and Research, was printed by ModernLitho Printing Company at a cost of $2,685.68. 3M / 2019 10 #8017.
Ken Eastman, Ph.D.
Ramesh Sharda, Ph.D.
DEAN, SPEARS SCHOOL OF BUSINESS
VICE DEAN, G R A D UAT E P R O G R A M S AND RESEARCH WAT S O N G R A D UAT E S C H O O L O F M A N AG E M E N T
A publication of Oklahoma State University Spears School of Business • Vol. 4 , No. 1 , Fall 2019
ON THE COVER Spears School of Business assistant professor Steven Shepherd explores the role egocentrism plays in judging others in need of help. Page 8 (Cover photo from freepik)
Studying Service
Diagnosing Data
Leadership Track
As the School of Hospitality and Tourism Management joins Spears Business, so does noted researcher and professor Hailin Qu, whose latest study looks at customer service. Page 6
OSU’s Dursun Delen works with a New York physician to determine reasons for emergency room “bounce backs.” Page 10
Three alumni have taken foundations built at OSU to the tops of universities around the country. Page 12
INDEX
5 Faculty Changes
18 Spears Journal Publications
22 Spears’ Editorial Input
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STORY AND PHOTOS JEFF JOINER
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FOUNDATION Tessa Recendes using OSU doctorate to launch academic career
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r. Tessa Recendes has always been fascinated with sports, both as an athlete while growing up and later working in the sports business world. After graduating from college, her interest led her to a job with Major League Soccer, where she worked in sales and community development for the professional team in Denver and later in Dallas. An experience with FC Dallas changed the course of Recendes’ career. “We actually were doing horrible as a business, but we got a new CEO and within six months I saw all these positive changes that he was making internally and how the season ticket holders and our sponsors reacted,” she said. “That phenomena of how the CEO’s personality and behavior affected both the employees and external perceptions of the organization really interested me.” Fast forward a decade, and Recendes has now completed a doctorate in management at Oklahoma State University and accepted a faculty position at Pennsylvania State University, home of one of the leading management research programs in the country. At OSU, Recendes joined a top Spears School of Business professor in a prolific research partnership that resulted in two articles published within a single year in one of the country’s leading strategic management journals. Recendes, a native of San Antonio, earned a dual bachelor’s degree in 2009 at Baylor University in economics and sports sponsorships and sales before joining the MLS Colorado Rapids in Denver. Later she moved to Texas and joined the FC Dallas staff, completing an MBA at the University of North Texas in nearby Denton while there. The eye-opening experience with her CEO as an organizational turnaround artist intensified her curiosity about the role of dynamic leaders in successful companies.
“Some of the questions I had from that experience with Major League Soccer weren’t being answered in my MBA classes,” Recendes said. “I wanted to delve into deeper questions, so that led me to pursue a Ph.D.” Recendes found the business doctoral program at OSU, where Dr. Federico Aime, the William S. Spears Chair in Business Administration and professor of management, has led research into organizational decision making and performance for 13 years, including studying CEO personality and influence on companies. At OSU, Recendes found a faculty guide to help direct her intellectual energy, focusing it on meeting her academic career goals. For Aime, the partnership was another opportunity to impact a young scholar’s career, something he’s done many times. “I like working with students who have big ideas, so I’m always looking for people who are curious and willing to do the work to explore bigger research questions,” he said. Aime and Recendes met to discuss her objectives, and the two devised a five-year plan for reaching those goals. Recendes followed the detailed roadmap, which included publishing four to six research papers in top-tier journals, many co-authored with Aime, as well as getting her name out in the strategic management field. “We went to conferences and made sure she met the right people, and I connected her with people from different universities that are relevant to her research area,” Aime said. “I also connected her with specific women in the field so that she has a support network. That’s very important.” Recendes’ ultimate goal became landing a faculty position at a leading management research university. Aime and Recendes made a short but ambitious list of universities with Penn State at the top.
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Recendes completed her OSU doctorate this summer and successfully reached a milestone on her career roadmap. She interviewed for what Aime called the eight best management faculty positions available and received seven offers, including the assistant professor’s position at Penn State, which she started in August. A big part of the success Recendes has enjoyed in meeting that early career objective was made possible by publishing research in top-tier journals, including two articles within a year in Strategic Management Journal, one co-authored with Aime and former OSU doctoral student Dr. Oleg Petrenko. “Less than 1 percent of the research population in the strategic management field has been published in a journal at the level of the Strategic Management Journal, and she’s already had two,” Aime said. Recendes has also made a name for her scholarly work by winning numerous awards for her research including the Best Student Paper Award at the 2018 meeting of the Academy of Management. Also in 2018, she was named a Phillips Dissertation Scholar and OSU’s Outstanding Management Graduate Student and was recognized by the OSU Women’s Faculty Council as a graduate student research award winner. In five years of working toward her doctorate and writing her dissertation, Recendes’ research focus has shifted. Her dissertation examined organizational identity and specifically how an organization performs in its role as an investment. Her work, which she is continuing at Penn State, has evolved to now include
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research into the theory in strategic management that maximizing profit is no longer an organization’s definitive goal. “The conceptualization of firm performance as anything other than maximizing operation return has not been looked at before,” she said. Recendes argues that companies are now fulfilling a variety of roles for investors and that the performance of those organizations can be multidimensional depending on an investor’s goals — high growth versus long-term stability as an example. Recendes is working to understand that change in the traditional performance role by analyzing the language companies use to identify themselves. “Her measurement of these new identities is super interesting,” Aime said. Recendes credits Aime for his mentorship and the apprenticeship model at Spears Business for her successful navigation of the process that prepared her to start her career in academia. “I would not have been able to develop to where I am today and wherever I’m going to be tomorrow without Federico,” Recendes said. With a long career ahead of her contributing to research in the field, Recendes will also have the opportunity to give back by mentoring future scholars. She said that duty is very much on her mind, but first she has tenure to think about. “There are a lot of us in this profession who are really thankful for our advisers helping us in our careers, and I look forward to passing that on one day,” she said. @
Faculty Changes
Zachary Arens
Mehtabul Azam
Corey Baham
Bryan Brockbank
Nikos Dimotakis
Laurie Lucas
Andy Luse
Li Miao
Owen Parker
Jeanine Porck
Several Spears School of Business faculty members were recently recognized for their contributions with the award of a new chair, professorship or fellowship. They include:
Steven Shepherd
Marc Tower
Zachary Arens, William S. Spears Fellowship Mehtabul Azam, Associate Chair Corey Baham, William S. Spears Fellowship Bryan Brockbank, Wilton T. Anderson Fellowship Nikos Dimotakis, William S. Spears Fellowship Laurie Lucas, Chair in Business Ethics Andy Luse, William S. Spears Fellowship Li Miao, Charles W. Lanphere Professorship Owen Parker, William S. Spears Fellowship Jeanine Porck, William S. Spears Fellowship Steven Shepherd, William S. Spears Fellowship Marc Tower, Norman C. Stevenson Chair Alexis Smith Washington, William S. Spears Chair
Alexis Smith Washington
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Deciphering Incivility Qu’s studies on customer service encompass multiple levels
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hen the Oklahoma State University School of Hospitality and Tourism Management (HTM) became part of the Spears School of Business in July 2019 the school’s world-class researchers, who study the business complexities of restaurant, hotel and tourism organizations, made the move, too. Chief among them was Dr. Hailin Qu, Regents Professor, William E. Dais Distinguished Chair and director of HTM’s Center for Hospitality and Tourism Research. In three decades as a scholar focusing on service quality and customer behavior, Qu’s work has been cited more than 8,800 times while his impact on the field’s future includes advising more than 30 doctoral and post-doctoral scholars. Qu and his doctoral students have written several journal articles on the impact of customer and employee incivility on the hospitality industry. Those articles include recent publications that urge multilevel thinking toward managerial problems in hospitality. Qu said a multilevel perspective provides a more accurate understanding of interactions. “Multilevel research is valuable and has been increasingly used by scholars,” Qu said. “In the past, we only studied customer satisfaction and customer attitude and behavior at a single layer of analysis. But actually, service quality involves interactions between employees and customers, between customers and the organization, between employees and co-workers and between employees and the organization, particularly supervisors and managers. “A simultaneous adoption of customer and employee orientation
alone may still not be able to assist an organization in achieving its business success goals.” In 2018 and 2019, Qu and his co-authors published research in two top-tier hospitality and tourism research journals that explored a multilevel and multisource approach to understanding customer incivility in restaurants and the tactics hospitality managers use to influence their employees, which directly impact employee incivility. The articles, published in the International Journal of Hospitality Management and in Tourism Management, were co-authored by Qu’s former Ph.D. student Dr. Jing Liu. OSU assistant professor of human development and family science Dr. Isaac Washburn also co-authored the Hospitality Management article, and professor and Noble Foundation Chair of Marketing and International Business Dr. Tom Brown had valuable input for Liu’s dissertation. The researchers surveyed 873 restaurant employees matched with 2,619 customers in China. The scholars wrote in Hospitality Management that research is lacking on the benefits of understanding customer incivility through studies using multilevel theories and that their investigation has added important insights. Viewing employee and customer incivility through a more accurate research approach will help manage interactions based on deepened knowledge of situational cues as well as how perpetrators psychologically react before they actually engage in uncivil behaviors, Qu said. Qu and his co-authors offered practical suggestions for managers who work with employees faced with customers’ incivility; after all, it’s
STORY JEFF JOINER | PHOTO COURTESY HAILIN QU
better to prevent incivility by working on the controllable causes than to punish, ignore or tolerate incivility after it happens, said Qu. Management intervention should include appropriate employee training. The research published by Qu’s team in Tourism Management investigated the impact hospitality managers have on customer incivility through their influence over employee behavior. Interactions between customers and hospitality employees, and the management of customer expectations, are among the most heavily studied areas of industry research. In a 2018 study examining the impact of customer incivility on employee behavior, Qu and co-authors cited research that said 98% of hospitality workers surveyed reported experiencing customer incivility and half of those employees said incidents occur at least once a week. In the study published in Tourism Management, which relied on the paired surveys of restaurant employees and customers, Qu and Liu examined the critical importance of employee job satisfaction on employee incivility toward customers. The authors wrote that a link exists between a manager’s influence tactics — from non-, soft- or hardcoercive tactics — and a worker’s sense of empowerment and job satisfaction. Higher levels of job satisfaction lessened employee incivility toward customers. “The within-organization experiences can be carried over to influence the quality of service,” the authors wrote. “One essential goal of managerial leadership in the hospitality industry is to ensure the quality of customer service that generates the revenue growth of the company.” @
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“I like addressing questions I have about why people behave the way they do and why parts of society work the way they do, and to be able to answer those questions backed up by data and not just opinion or someone’s hunch.”
JUDGING OTHERS
STEVEN SHEPHERD
STEVEN SHEPHERD’S STUDY SHOWS HOW EGOCENTRISM CAN CLOUD THE PUBLIC DEBATE ABOUT WELFARE
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STORY AND PHOTO JEFF JOINER
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hy some negatively judge those who use public assistance to buy food has more to do with how public assistance recipients feel about what they buy than more obvious considerations, according to a study co-authored by an Oklahoma State University researcher. And those biased responses often have far more impact on policy debates about welfare programs than positions driven by data. “There’s a lot of work on how ideology and income predict attitudes toward social assistance, but we wanted to look at this universal egocentric bias that people have regardless of political spectrum or income when judging welfare recipients,” said Dr. Steven Shepherd, Spears School of Business assistant professor of marketing and international business. Shepherd collaborated on research involving 1,664 Americans in four separate studies published in the Journal of Public Policy & Marketing in May. The research with Dr. Troy Campbell, an assistant professor of marketing at the University of Oregon, found that the opinions of those surveyed about welfare recipients who use benefits such as the Supplemental Nutrition Assistance Program (SNAP) are based more on egocentric value judgments than any consideration such as why people need assistance. “Egocentrism is using your own beliefs, your own attitudes, as a starting point for understanding other people,” Shepherd said. “But this often falls short. We’re all pretty bad about putting ourselves in other people’s shoes. You see no shortage of news stories about people buying this or that and being judged despite people not having a good understanding of the constraints that they might be under.” Shepherd and Campbell wanted to study the consequences of differences between the value judgments of people who like different types of food compared with the purchases of those on public assistance, which often results in stereotyping. People on assistance are often criticized for buying food not believed to be healthy or appropriate for low-income households. “Our research explores the less-studied stereotype of welfare recipients as irresponsible — that is impulsive, lacking self-control and generally failing to maximize value in their purchases,” the authors wrote. On average in 2018, SNAP helped nearly 40 million low-income Americans buy food each month, according to the U.S. Department of Agriculture.
Much of the policy debate surrounding the federal program, commonly referred to as food stamps, revolves around the types of products allowed. Shepherd and Campbell show that people projet their own sense of values and preferences onto others even if that reinforces stereotypes and stigmatizes those receiving assistance. “We wanted to see how this kind of basic cognitive bias can shape people’s attitudes toward some kind of broader social issues and ultimately policy attitudes as well,” Shepherd said. The researchers point out that the stigmatizing of low-income people relying on welfare programs such as SNAP colors policy discussions about these programs. Proposed policies often target specific purchases based on personal tastes rather than objective evaluation of evidence. “There are a lot of different foods that fall under the category of junk food, but if a welfare recipient buys chocolate and you don’t like chocolate, then you may see that as a waste and frivolous,” Shepherd said. “You may judge them negatively, and you don’t think chocolate should be covered under SNAP. But if it’s another junk food, such as potato chips and you like potato chips, you are literaly to be more accepting of that being covered. We find that across a wide range of different purchases and products.” Also included in their research was the analysis of hundreds of Facebook posts regarding a proposed change to SNAP rules a few years ago that would have allowed recipients to use benefits to buy pet food. Their observations reinforced the study’s hypothesis of the egocentric nature of the debate surrounding the proposal. “Our analysis found that a strong predictor of support for this policy was simply whether one’s [Facebook] profile photos showed evidence of having a pet,” the authors wrote. Low-income Americans who rely on public assistance have been found to suffer from low selfesteem, and the stigma associated with programs like SNAP can negatively affect enrollment, hurting the program’s effectiveness. And much of this bias takes place without any thought given to a person’s circumstances such as why they’re on welfare or how long they’ve needed help. Shepherd said he is drawn to research topics that allow him to make sense of things more broadly than just in an immediate context. “I like addressing questions I have about why people behave the way they do and why parts of society work the way they do, and to be able to answer those questions backed up by data and not just opinion or someone’s hunch,” he said. @
LEARN MORE For more information, read the study at okla.st/shepherd.
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Using Data in Diagnoses Delen collaborates on research to improve outcomes of ER visits
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growing problem among hospitals across the country is “bounce back” — patients returning to the ER to be treated a second time for the same condition. Oklahoma State University data science researcher Dr. Dursun Delen collaborated this spring with an emergency room physician to study how artificial intelligence and machine learning can help solve this problem. Delen, a Regents Professor in Management Science and Information Systems in the Spears School of Business and an OSU-Tulsa faculty member, was chosen from a nationwide field of data research experts to participate in the Data Science Rotation for Advancing Discovery Trip (RoADTrip). The National Institutes of Health program pairs junior biomedical researchers with senior data scientists to study translating biomedical data into knowledge to address public health care issues. As the senior member of the collaboration, Delen mentored Dr. Paul Peng, a physician and biomedical researcher from the Icahn School of Medicine at Mount Sinai in New York City. Peng spent two weeks working with Delen and his former doctoral student Dr. Behrooz Davazdahemami on the Tulsa campus. Peng earned a doctorate from the University of California at Berkeley and attended medical school at the Icahan School of Medicine, where he is completing a residency in emergency medicine. Delen, who has published more than 100 peer-reviewed data science papers, said the project paired his expertise in machine learning methods with a practicing emergency medicine
doctor interested in applied artificial intelligence and deep learning. “Dr. Peng works as a resident physician in the emergency department at the Mount Sinai Health System in New York City, one of the nation’s top hospitals,” Delen said. “But he’s also very keen on analytics research and realizes the future of medicine is being driven by data. He’s very interested in computers helping doctors make faster and better diagnostic and treatment decisions.” The pair worked on data modeling to help understand the underlying causes of patients needing to be readmitted, or bounced back, for medical treatment following an emergency room visit, which is leading to a growing number of deaths in U.S. hospitals. The researchers accessed two of the nation’s largest electronic health records databases, OSU’s Center for Health Systems Innovation and the Icahn School of Medicine at Mount Sinai, and used advanced machine learning and deep learning methods to model disease diagnoses in the ER. “We have patients who come back to the ER after they’re discharged, sometimes within 72 hours, and often we have to go back and study why that happened,” Peng said. “We do that by going back to their medical records to see why they came in the first time and then why they came back. But we have to manually look at what happened. Did we make some mistakes? Did the patient not tell us something? Was there something in their record that we missed? It’s very laborious.” The researchers looked at ER patient data to see if patterns could be identified using computer models to
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offer insight into the issue. According to Peng, Mount Sinai hospital has as many as 700 patients readmitted each month to be treated again following a previous ER visit. “We’re trying to leverage the abilities of computers to pull out representations and patterns from data. That’s what they’re good at,” Peng said. “Computers don’t know the medical context of the data but they’re looking for patterns nonetheless.” And it’s not just information in databases, known as structured data, that can be analyzed. Peng worked with Davazdahemami, now a professor at the University of Wisconsin-Whitewater, to examine text in medical records such as physician notes. “We’re actually able to process data created by humans for other humans, but we’re using computers to recognize patterns in the doctor’s notes that indicate, for example, that this patient discharged at this time is more likely to come back,” Delen said. By investigating why a significant percent of all patients who visit the ER end up bouncing back, the researchers hope to shed light on predictors of death and health deterioration in those patients. “The goal is to save suffering and save money,” Delen said. “The idea is to improve patients’ treatment the first time you see them in the emergency setting by making faster and more accurate diagnostic and treatment decisions.” @
STORY AND PHOTO JEFF JOINER
“The goal is to save suffering and save money.” DR. DURSUN DELEN
Mount Sinai emergency physician Dr. Paul Peng (left) and OSU’s Dr. Dursun Delen collaborated on a study targeting hospital “bounce back.”
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PAVING THE WAY Three alumni ascend to top roles at universities on foundations built at Spears
Dr. Linda Livingstone
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STORIES JEFF JOINER | LINDA LIVINGSTONE PHOTO BY GARY LAWSON
Oklahoma State University business alumni have filled leadership positions in corporations, governments, research institutions and academia across the U.S. and even around the world. A few have risen to lead major colleges and universities. These three OSU business alums who have reached the top levels of their institution’s leadership credit Oklahoma State with their foundation for academic success.
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“I grew up in a really healthy academic culture … at Oklahoma State. The culture there and the mentoring and the goodness of the faculty there absolutely bent the curve of my life.” DR. BRAD WHEELER
Listening to those who care paved the way to leadership DR. LINDA LIVINGSTONE President, Baylor University Oklahoma State University roots: Bachelor’s in economics and business management, 1982; MBA, 1983; Ph.D., 1992 Although Linda Livingstone was born in Norman, Oklahoma, she is quick to point out that her formative years were spent growing up on a farm near Perkins, Oklahoma, and included hanging out on the basketball court at Oklahoma State University’s Gallagher Hall, where her dad, Doyle Parrack, was assistant men’s basketball coach in the 1960s. Livingston herself played basketball at OSU from 1978-1982, where she was a four-year letter winner and Big 8 Scholar Athlete. Livingstone graduated from the College of Business Administration in 1982 with degrees in economics and management and completed her MBA at OSU the next year. She was originally interested in sports administration and wanted to become a university athletic director, but her course changed while working on her MBA. One day, a business professor pulled her aside
for a short conversation in one of many interactions in her life that would change the course of her career. “Dr. John Mowen asked me if I’d ever considered getting my Ph.D., and I said I really hadn’t,” she said. “He said, ‘I think it would be a really good path for you.’ That conversation with Dr. Mowen planted the seed.” After working in western Oklahoma for several years, both Livingstone and her husband, Brad, returned to OSU to continue their educations. She entered the doctoral program, and he earned a master’s in education after having graduated earlier with a bachelor’s in business management. Livingstone said her Ph.D. experience set her on the path to a successful teaching, research and university administration career. “I had wonderful mentors at Oklahoma State who helped me to be successful not only in my Ph.D. program but also helped prepare me for doing what I’ve done since then,” she said. She credits two faculty members for creating particularly strong impressions on her: Dr. Deborah Nelson, chair of her dissertation committee, and Dr. Margaret White, who worked closely with her on research skills. “The research was really fascinating because at the end of the day I was trying to help people to be more successful, more productive and more satisfied in their work and help organizations to be healthier places for people,” Livingstone said. “That inspired me, and I think it’s why I like administration so much because you’re really applying those principles.” Following completion of her doctorate in management and organizational behavior, Livingstone joined Baylor University’s Hankamer School of Business. She earned tenure and served as associate dean of graduate programs. After 11 years at Baylor, she left to become dean of the business school at Pepperdine University and later at George Washington University. Livingstone returned to Waco, Texas, in 2017 when she was named the 15th president of Baylor University and the first woman to lead the private Christian university. Her tenure has included developing a new strategic
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plan and a successful $1.1 billion philanthropic campaign. Beginning at OSU, her academic journey have always included listening to people who, she said, cared about her. “I feel I had tremendous opportunities at Oklahoma State, whether it was as a student athlete or because of the support and encouragement I received in my MBA and my Ph.D. programs,” she said. “I certainly would not have been as well prepared as I was for the career that rolled out for me or, I think, have been as thoughtful about what I should be doing from an academic perspective or even going down that path.”
The benefits of being challenged DR. BILL HARDGRAVE Provost and Senior Vice President, Auburn University Oklahoma State University roots: Ph.D., 1993 From humble beginnings, Dr. Bill Hardgrave has reached lofty heights. Starting in the tiny town of Hartman, Arkansas — population 300 including the 23 students in his senior class — Hardgrave completed a challenging doctoral program at Oklahoma State and used it to launch a successful academic career at one of the nation’s Southern land-grant universities. Hardgrave graduated with a bachelor’s degree in computer science from Arkansas Tech University and an MBA from Southwest Missouri State University, where an opportunity to
BILL HARDGRAVE PHOTO COURTESY AUBURN UNIVERSITY
teach undergraduates changed the course of his life. “I was asked to teach this information systems class, and I thought it was the coolest thing I’d ever done,” Hardgrave said. “And people get paid to do this.” Hardgrave turned out to be such a good teacher that his MBA department chair encouraged him to get a doctorate. Hardgrave said the idea had never occurred to him, but he loved to teach and if that’s what it required, then he would get a doctorate — though he admits he didn’t realize what it involved. “I was entirely naive about earning a Ph.D. because I didn’t know what that meant,” Hardgrave said. He decided to apply to OSU after a visit to the business school, but his experience in the doctoral program here cemented his passion for teaching and for research. “Oklahoma State really opened my eyes to this world of the academia and what it means to be great in the classroom and what it means to do lifealtering research. It left a mark on me,” he said. Hardgrave said the faculty members were a strength of the program. “Faculty like Dr. Ramesh Sharda were world-leading experts and were passionate about teaching and challenging their students,” he said. “Dr. Rick Wilson was my dissertation chair and fostered in me taking leadingedge research and understanding how to apply it.” After completing his doctorate in 1993, Hardgrave accepted an assistant professorship at the University of Arkansas. Within three years, he had achieved tenure, and within six, he had an endowed chair. In 2010, Hardgrave was named dean of the Harbert College of Business at Auburn University, a position he held until 2018, when he was appointed Auburn’s provost and senior vice president for academic affairs. In that role, he has overseen the development of the university’s strategic plan, a process that he said took him back to his landgrant roots at OSU. “We started our mission statement as a land-grant institution, and we did that to be very purposeful,” Hardgrave
said. “That’s who we are, and I can track that back to the flavor I got at Oklahoma State.”
Faculty intervention opens doors to opportunity DR. BRAD WHEELER Vice President for Information Technology, Chief Information Officer and Vice President of Communications and Marketing, Indiana University Oklahoma State University roots: Bachelor’s in Business Management (1987); MBA (1989) A native of the small western Oklahoma town of Hinton, Dr. Brad Wheeler went to college never intending to complete a degree. He just wanted to take some business classes. A member of a ranching family, Wheeler also did the accounting, programmed computers and created a payroll system for his family’s Chevrolet dealership in Hinton. He decided to attend Oklahoma State after graduating from high school, but just for a little while. “I thought I would go to college for a couple of years because I wanted to learn some things, but I really wasn’t all that intent on getting a degree,” Wheeler said. “I remember when the (OSU) adviser printed my class schedule and it was English and all the introductory courses, and I said I wanted to take business classes. She said I’d do that in my second year.” Wheeler ultimately decided to complete one degree, and then another,
BRAD WHEELER PHOTO COURTESY INDIANA UNIVERSITY
at OSU, with the decision fostered as much by what he was learning as by seeing just a little bit of the world beyond Hinton. Wheeler graduated with a bachelor’s in business management in 1987 and went to work for the Tandy RadioShack store in Stillwater. But OSU business faculty offered him a teaching assistantship if he joined the MBA program. Wheeler said a number of professors influenced his decision to continue his education and ultimately to go on to earn a doctorate at Indiana University. Those faculty members included Drs. Debora Nelson, Meg Kletke, Margaret White, Ramesh Sharda and Wayne Meinhart. As a first-year MBA student at OSU, Wheeler taught MSIS 2101, an undergraduate introduction to information systems, an experience that convinced him he wanted to be a university professor. His respect for research came from working as a research assistant for Dr. Sharda, who Wheeler calls one of the most rigorous professors he knows. While an MBA student working for Sharda, Wheeler was exposed to a number of doctoral-level information systems courses and projects. “I worked with Ramesh on early artificial intelligence programs, and he put me in one of his doctoral-level classes on a whole range of topics like object-oriented software,” Wheeler said. “So as a master’s student in a doctoral-level class and working in his research program, he toughened me up considerably.” It was Sharda who suggested Wheeler attend a Ph.D. program in a Big 10 school, and both hoped after completing his doctorate Wheeler would come back to OSU as an assistant professor. But the recession of 1992-93 resulted in a hiring freeze at OSU, and Wheeler eventually found himself at Indiana University, where he has remained for 23 years. “I grew up in a really healthy academic culture in the management department at Oklahoma State,” Wheeler said. “The culture there and the mentoring and the goodness of the faculty there absolutely bent the curve of my life.” @
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Spears faculty members win research honors Three Spears School of Business faculty members have recently been honored for their research contributions to their fields and their college.
Dr. Ramesh Sharda
Dr. Owen Parker
Dr. Federico Aime
Ramesh Sharda Vice Dean for Graduate Programs and Research, Watson Graduate School of Management Regents Professor of Management Science and Information Systems, ConocoPhillips Chair of Technology Management INFORMS Fellow Dr. Ramesh Sharda, an internationally known scholar in business analytics and data science, has been named an INFORMS Fellow for his outstanding lifetime achievement in operations research and the management sciences. The award is presented by INFORMS, an international association of operations research and analytics. INFORMS Fellows have demonstrated exceptional accomplishments and made significant contributions to the advancement of operations research and management science. The award recognizes outstanding achievement in five areas: education, management, practice, research and service. Sharda was specifically recognized for “exemplary research and educational contributions in Decision Support Systems and Analytics at the Operations Research/Computer Science interface and for outstanding service to INFORMS, especially the INFORMS Computing Society.” Sharda has been a faculty member at OSU for more than 30 years. Owen Parker Assistant Professor of Management Department of Management Spears School of Business Best Paper Award Dr. Owen Parker is the winner of the Spears School of Business Best Paper Award, which is presented to the faculty member who has the best paper accepted or published during the academic year. The paper, “How Firm Reputation Shapes Managerial Discretion,” written by Parker and co-authors Ryan Krause of Texas Christian University and Cynthia Devers of Texas A&M University, was the lead article in the Academy of Management Review in April 2019. Parker’s research focuses on how the reputations of companies influence their strategic decisions. Federico Aime Professor and William S. Spears Chair of Business Administration, Department of Management 2018 Regents Distinguished Research Award Dr. Federico Aime is a respected researcher in strategic management with a record of impactful publications in top-tier academic journals, including frequently publishing in the discipline’s top publication, the Strategic Management Journal. He is considered an expert in the area of strategic leadership and has made contributions in top management team decision-making, team microdynamics and microprocesses of organizational activity. Aime is regarded as a selfless scholar who strongly supports and promotes the work of his doctoral students, who consistently take academic jobs at some of the best schools in the nation.
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In the Media Spears Business research gets noticed
R
esearch from the Spears School of Business not only fills the pages of toptier journals — it also lands in magazines, blogs, podcasts and social media. One story about Spears research hit almost all of these outlets; a sampling of other general media mentions of business research follows.
WHEN RESEARCH GOES VIRAL A 2019 journal article co-authored by Spears Business associate professor of management Dr. Matt Bowler went viral on the social media platforms Reddit (more than 44,000 visitors “upvoted” the post) and LinkedIn. It was then picked up by the Harvard Business Review, which led to a segment on CBS This Morning. The
research, originally published in the Journal of Applied Psychology, focused on incivility in the workplace and examined why victims of bullying at work are sometimes blamed for their treatment while the bully gets away with it, especially if the person is a high performer. “The research touched a nerve because so many people have experienced incivility in the workplace,” Bowler said. “In our society we place so much value on performance and on powerful individuals that we tend to stick with them even if that results in victim blaming.”
Dr. Matt Bowler
YOU CAN READ the article in the Harvard Business Review at okla.st/rude.
A SAMPLING OF 2019 SPEARS RESEARCH IN THE MEDIA Kimberly Houser, Assistant Professor, Management “International Women’s Day 2019 — Discussing the key challenges facing women in academia,” SAGE Ocean, March 8, 2019 “Prof. Kimberly Houser on Legal Tech ‘GDPR restricts the use of data and regulates profiling and behavioral marketing, it will limit how AI develops in the EU’,” KNOWCO, March 11, 2019 “Research suggests artificial intelligence could take the bias out of hiring,” Opalesque, March 14, 2019 “Diversity in hiring a key to eradicating AI bias,” SearchHRSoftware, April 19, 2019 “Robot Interviews: AI and the world of work,” World Privacy Forum, May 6, 2019 “Oklahoma State University Scholar Says Artificial Intelligence Can Eliminate Bias in the Hiring Process,” WIA Report, June 19, 2019 “Unbiased AI,” DiversityEdu.com, June 26, 2019 Alexis Smith Washington, Associate Professor, Management “Alexis Smith and Pam Carlton: Black Professional Women at Work,” Work and Life Podcast, Sept. 11
John Holden, Assistant Professor, Management “Federal Sports Gambling Legislation,” Huddlin’ With the Pros Podcast, Jan. 9, 2019 “Patent Pending: Will IP issues slow down online gaming growth,” EGR, Jan. 10, 2019 “Could Internet Gaming Reversal Lead To Wire Act’s Demise?,” Gambling Compliance, Jan. 22, 2019 “Want to bet on the Super Bowl? A suspicious amount of online gambling takes place near state lines,” Market Watch, Feb. 1, 2019 “NH Lottery Sues to Blunt DOJ on Wire Act Opinion,” Gambling.com, Feb. 15, 2019 “Esports Gaming Festival, Conference Coming to OSU,” Stillwater News Press, March 1, 2019 “SCOTUS Goes All in Sports Betting Legalization,” Scholars of the Game Podcast, March 4, 2019 “Wire Act Reinterpretation Could Be At Risk as State Lottery Officials Pressure DOJ,” Casino.org, March 16, 2019 “Why LeBron Harmlessly Retweeting Illegal Sportsbook is Bad,” Gambling.com, March 26, 2019 continues page 21
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Spears Journal Publications Spears Business faculty continue to publish in major journals. A record number of 242 research articles were published or accepted in scholarly journals for the 2018-2019 term. Even more impressive, the number of top-tier journal papers published reached 71, a 61 percent increase from the previous year. Spears School of Business initiated an aspirational journal program starting in the fall of 2016. This year, 25 papers were accepted and published in these prestigous journals, a significant jump from last year.
The first listings below highlight the aspirational journal papers. Included next are other highly ranked journal publications listed by department, followed by names of other journals where Spears faculty have published in the past year. Names of Spears faculty members and other OSU researchers are italicized.
Aspirational Journals (all departments) Moore, C., Payne, G. Tyge, Filatotchev, I., Zajac, E.J. (2019), “The Cost Of Status: When Social And Economic Interests Collide,” Organization Science. Eaton, G. W., Chen, Y., Paye, B.S. (2018), “Micro (structure) before Macro? The Predictive Power of Aggregate Illiquidity for Stock Returns and Economic Activity,” Journal of Financial Economics. Kluemper, D., Bowler, M. (2019), “How Leaders Perceive Employee Deviance: Blaming Victims While Excusing Favorites,” Journal of Applied Psychology. Baron, R., Tang, J., Tang, Z., Zhang, Y. (2018), “Bribes as Entrepreneurial Actions: Why Underdog Entrepreneurs Feel Compelled to Use Them,” Journal of Business Venturing. Greco, L.M., Whitson, J.A., O’Boyle, E.H., Wang, C.S., Kim, J. (2019) “An Eye for an Eye? A Meta-Analysis of Negative Reciprocity in Organizations,” Journal of Applied Psychology. Gamache, D., McNamara, G., Graffin, S., Kiley, J.T., Haleblian, J., Devers, C. (2018), “Impression Offsetting as an Early Warning Signal of Low CEO Confidence in Acquisitions,” Academy of Management Journal. Tepper, B.J., Dimotakis, N., Lambert, L.S., Koopman, J., Matta, F., Park, H.M., Goo, W. (2018), “Examining Follower Responses to Transformational Leadership from a Dynamic Person-Environment Fit Perspective,” Academy of Management Journal. Parker, O.N., Krause, R., Devers, C. (2019), “How Firm Reputation Shapes Managerial Discretion,” Academy of Management Review. Titus, V., Parker, O.N., Bass, E. (2018), “Ripping Off the Band-Aid: Scrutiny-Bundling in the Wake of Social Disapproval,” Academy of Management Journal.
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Schaubroeck, J.M., Lam, L.W., Lai, J.Y.M., Lennard, A.C., Peng, A.C., Chan, K.W. (2018), “Changing Experiences of Work Dirtiness, Occupational Identification, and Employee Withdrawal,” Journal of Applied Psychology. Koopman, J., Lin, S.H., Lennard, A.C., Matta, F.K., Johnson, R.E. (2019), “My Coworkers Are Treated More Fairly Than Me! A Self-Regulatory Perspective on Justice Social Comparisons,” Academy of Management Journal. Schuster, W.M., Wroldsen, J.S. (2018), “Entrepreneurship and Legal Uncertainty: The Curious Case of Valid Federal Trademarks for Illegal Marijuana Derivatives,” American Business Law Journal. Lennard, A.C., Scott, B.A., Johnson, R.E. (2019), “Turning Frowns (and Smiles) Upside Down: A Multilevel Examination of Surface Acting Positive and Negative Emotions on WellBeing,” Journal of Applied Psychology. Porck, J.P., Matta, F.K., Hollenbeck, J.R., Oh, J.K., Lanaj, K., Lee, S.M. (2018), “Social Identification in Multi-Team Systems: The Role of Depletion and Task Complexity,” Academy of Management Journal. Ridge, J., Ingram, A., Hill, A.D. (2019), “Beyond Lobbying Expenditures: How Lobbying Breadth and Political Connectedness Affect Firm Outcomes,” Academy of Management Journal. Sabherwal, R., Sabherwal, S., Havakhor, T., Steelman, Z. (2019), “Does Strategic Alignment Help or Hurt? The Effects of Information Technology Investment and Environmental Turbulence,” MIS Quarterly. Steelman, Z., Havakhor, T., Sabherwal, R., Sabherwal, S. (2019), “Performance Consequences of Information Technology Investments: Implications of Emphasizing New or Current Information Technologies,” Information Systems Research.
Havakhor, T., Sabherwal, R., Steelman, Z., Sabherwal, S. (2019), “Relationships between Information Technology and Other Investments: A Contingent Interaction Model,” Information Systems Research. Smith, A.N., Baskerville, M., Ladge, J.J., Carlton, P. (2019), “Making the Invisible Visible: Paradoxical Effects of Intersectional Invisibility on the Career Experiences of Executive Black Women in the Workplace,” Academy of Management Journal. Casper, W.C., Edwards, B.D., Wallace, J.C., & Landis, R.S. (2019), “Selecting Response Anchors with Equal Intervals for Summated Rating Scales,” Journal of Applied Psychology. Aime, F., Petrenko, O. V., Recendes, T., Chandler, J.A. (2019), “The Case for Humble Expectations: CEO Humility and Market Performance,” Strategic Management Journal.
Houser, K. A., Voss, W.G. (2019), “Personal Data and the GDPR: Providing a Competitive Advantage for U.S. Companies,” American Business Law Journal. Holden, J.T., Baker, T.A. (2019), “The Econtractor? Defining the Esports Employment Relationship,” American Business Law Journal. Recendes, T., Hill, A.D., Ridge, J.W. (2019), “Second-Order Effects of CEO Characteristics: How Rivals’ Perceptions of CEOs as Submissive and Provocative Precipitate Competitive Attacks,” Strategic Management Journal. Schuster, M., Mitchell, D., Brown, K. (2019), “Sampling Increases Music Sales: An Empirical Copyright Study,” American Business Law Journal.
Other journals (listed by departments) ACCOUNTING Brockbank, B.G., Hennes, K. (2018), “Strategic Timing of 8-K Filings by Privately Owned Firms,” Accounting Horizons. Lawson, B.P., Martin, G., Muriel, L., Wilkins, M.S. (2019), “How Do Auditors Respond to FCPA Risk?” Auditing: A Journal of Practice and Theory. Nabar, S., Rapley, E., Beyer, B. (2018), “Real Earnings Management by Benchmark-Beating Firms: Implications for Future Profitability,” Accounting Horizons. Other recent publications: Journal of International Accounting Research, Advances in Accounting Behavioral Research, Managerial Auditing Journal, Accounting and the Public Interest, New Accountant, Today’s CPA, Journal of International Financial Management and Accounting, Accounting and Financial Control ECONOMICS Shen, W., Yang, S.-C. S. (2018), “Downward Nominal Wage Rigidity and State-Dependent Government Spending Multipliers,” Journal of Monetary Economics. Shen, W., Yang, S.-C. S., Zanna, L.-F. (2018), “Government Spending Effects in Low-Income Countries,” Journal of Development Economics. Winters, J. (2018), “Veteran Status, Disability Rating, and Public Sector Employment,” Health Economics. Other recent publications: The Empirical Economics Letters, AEA Papers and Proceedings, Perspectives on Economic Education Research, Journal of African Economics, World Development, Civil War History, Journal of Business Strategies, Journal of Economic Surveys, International Regional Science Review, Entrepreneurship Theory and Practice, Public Finance Review, Regional Science and Urban Economics ENTREPRENEURSHIP Baron, R., Tang, J., Tang, Z., Zhang, Y. (2018), “Bribes as Entrepreneurial Actions: Why Underdog Entrepreneurs Feel Compelled to Use Them,” Journal of Business Venturing.
Packard, M., Bylund, P.L. (2018), “On the Relationship of Inequality and Entrepreneurship,” Strategic Entrepreneurship Journal. Evert, R.E., Payne, G.T., Moore, C., McLeod, M.S. (2018), “Top Management Team Characteristics and Organizational Virtue Orientation: An Empirical Examination of IPO Firms,” Business Ethics Quarterly. Other recent publications: AMR, Management and Organization Review, Journal of Business Venturing Insights, Entrepreneur, Fortune, OZY, Review of Austrian Economics, Journal of Regulatory Economics, Strategic Management Review, Entrepreneurship Theory and Practice, Academy of Management Review, Academy of Management Perspectives, Journal of Business Research, Family Business Review, Human Resource Management Review, Group and Organization Management, Journal of Business Ethics, Journal of Family Business Strategy, Journal of Small Business Management FINANCE Piccotti, L.R. (2018), “Jumps, Co-jumps, and Efficiency in the Foreign Exchange,” Journal of Banking and Finance. Dai, N., Piccotti, L.R. (2019), “Required Return on Equity When Capital Structure is Dynamic,” Financial Management. Adams, J., Nishikawa, T., Rao, R. (2018), “Mutual Fund Performance, Management Teams and Boards,” Journal of Banking and Finance. Zhang, J. (2018), “Informed Options Trading Prior to Dividend Change Announcements,” Financial Management. Other recent publications: Journal of Financial Economics, Financial Review, Review of Quantitative Finance and Accounting, International Review of Financial Analysis, Finance Research Letters, Review of Financial Economics, Journal of Economics and Finance, Journal of Economics and Human Biology, Finance Research Letters, European Financial Management, Journal of Insurance Regulation, Journal of Financial Education, European Financial Management, Studies in Economics and Finance, Journal of Financial Research
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HOSPITALITY AND TOURISM MANAGEMENT Moon, H., Miao, L., Hanks, L., Line, N.D. (2019), “Peerto-Peer Interactions: Perspectives of Airbnb Guests and Hosts,” International Journal of Hospitality Management. Yu, X., Anaya, G.J., Miao, L., Lehto, X., Wong, I.A. (2018), “The Impact of Smartphones on the Family Vacation Experience,” Journal of Travel Research. Line, N.D., Hanks, L., Miao, L. (2018), “Image Matters: Incentivizing Green Tourism Behavior,” Journal of Travel Research. Wang, Y.C., Ryan, B., Yang, C.E. (2018), “Employee Brand Love and Love Behavior: Perspectives of Social Exchange,” International Journal of Hospitality Management. Liu, J., Qu, H. (2019), “The Spillover Effects of Management Influence Tactics on Customer-Directed Outcomes,” Tourism Management. Liu, J., Qu, H., Washburn, I. (2019), “A Conceptual and Methodological Investigation of a Multilevel Model of Customer Incivility,” International Journal of Hospitality Management. Wang, Y.C., Qu, H., Yang, J. (2019), “The Formation of Sub-Brand Love and Corporate Brand Love in Hotel Brand Portfolios,” International Journal of Hospitality Management. Kim, Y.P., Boo, S., Qu, H. (2018), “Calculating Tourists’ Customer Equity and Maximizing the Hotel’s ROI,” Tourism Management. Kim, H., Im, J., Qu, H. (2018), “Exploring Antecedents and Consequences of Job Crafting,” International Journal of Hospitality Management. Siamionava, K., Slevitch, L., Tomas, S.R. (2018), “Effects of Spatial Colors on Guests’ Perceptions of Hotel Rooms,” International Journal of Hospitality Management. Other recent publications: International Journal of Contemporary Hospitality Management, Journal of Business Research, Journal of Hospitality and Tourism Education, Journal of Hospitality and Tourism Management, Journal of Hospitality Marketing and Management, Journal of Travel and Tourism Marketing, Tourism Analysis, Tourism Economics MANAGEMENT Kim, J., Whitson, J.A., Wang, C.S., Menon, T., Webster, B.D. (2018), “Regulatory Focus and Conspiratorial Perceptions: The Importance of Personal Control,” Personality and Social Psychology Bulletin. Kraimer, M., Greco, L.M., Seibert, L., Sargent, L. (2018), “An Investigation of Academic Career Success: The New Tempo of Academic Life,” Academy of Management Learning & Education. Ghiyoung, I., Arun, R., Lambert, L.S. (2019), “Governance and Resource Sharing Ambidexterity for Generating Relationship Benefits in Supply Chain Collaborations,” Decision Sciences. Sleesman, D., Lennard, A.C., McNamara, G., Conlon, D. (2018), “Putting Escalation of Commitment in Context: A Multilevel Review and Analysis,” Academy of Management Annals.
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Titus, V., Parker, O.N., Covin, J. (2019), “Organizational Aspirations and External Venturing: The Contingency of Entrepreneurial Orientation,” Entrepreneurship Theory and Practice. Smith, M., Hill, A.D., Wallace, C., Recendes, T., Judge, T. (2018), “Upside to Dark and Downside to Bright Personality: A Multi-Domain Review and Future Research Agenda,” Journal of Management. Ates, N.Y., Tarakci, M., Porck, J.P., van Knippenberg, D., Groenen, P.J.F. (2018), “The Dark Side of Visionary Leadership in Strategy Implementation: Strategic Alignment, Strategic Consensus and Commitment,” Journal of Management. Porck, J.P., van Knippenberg, D., Tarakci, M., Ates, N.Y., Groenen, P.J.F., de Haas, M. (2018), “Do Group and Organizational Identification Help or Hurt Intergroup Strategic Consensus?” Journal of Management. Other recent publications: Journal of Managerial Issues, Journal of Alloys and Compounds, Journal of Business and Psychology, Human Resource Management Review, Academy of Management Perspectives, Journal of Business Research, Journal of Managerial Issues, Entrepreneurship Theory and Practice, Journal of Managerial Issues, Harvard Business Review, An International Journal, WorldaWork, Harvard Business Review online, Sport Management Review, South Carolina Law Review, Gaming Law Review, UCLA Entertainment Law Review, Texas A&M Law Review, Michigan State International Law Review, Georgia State University Law Review, Oregon Law Review, Journal of Legal Aspects of Sport, Hofstra Law Review, The Hill, Journal of Taxation, Illinois Journal of Law, Technology & Policy — Timely Tech, Richmond Journal of Law & Technology,Washington & Lee Law Review, Academy of Business Law Journal, Journal of Business and Economic Policy, Journal of Business Ethics, Belmont Law Review, University of Illinois Law Review, Iowa Law Review, New York University Journal of Law & Business, Alabama Law Review, Stanford Technology Law Review, Journal of Vocational Behavior MANAGEMENT SCIENCE AND INFORMATION SYSTEMS Dalal, N., Pauleen, D. (2018), “The Wisdom Nexus: Guiding IS Research, Practice and Education,” Information Systems Journal. Havakhor, T., Sabherwal, R. (2018), “Team Processes in Virtual Knowledge Teams: The Effects of Reputation Signals and Network Density,” Journal of Management Information Systems. Havakhor, T., Soror, A., Sabherwal, R. (2018), “Diffusion of Knowledge in Social Media Networks: Effects of Reputation Mechanisms and Distribution of Knowledge Roles,” Information Systems Journal. Oztekin, A., Al-Ebbini, L., Sevkli, Z., Delen, D. (2018), “A Decision Analytic Approach to Predicting Quality of Life for Lung Transplant Recipients: A Hybrid Genetic AlgorithmsBased Methodology,” European Journal of Operational Research.
Delen, D., Topuz, K., Eryarsoy, E. (2019), “Development of a Bayesian Belief Network-Based Decision Support System for Predicting and Understanding Freshmen Student Attrition,” European Journal of Operational Research. Other recent publications: Journal of Information Systems Education, Journal of Cases in Information Technology, Journal of the Midwest Association for Information Systems, IEEE Potentials, Statistics Education Research Journal, Journal of Medical Systems, Journal of the American Medical Informatics Association, Computers in Biology and Medicine, Energy, Healthcare Informatics Research, Biomedical Journal of Scientific & Technical Research, Journal of Business Research, Journal of Business Analytics, Decision Support Systems, Renewable Energy, International Journal of E-Business Research, European Journal of Operational Research, Informatics for Health and Social Care, Annals of Operations Research, , Energy Reviews, Journal of Quality in Maintenance Engineering, Journal of Intelligent & Fuzzy Systems, Information Systems Frontiers, European Journal of Operational Research, International Journal of Medical Informatics, Expert Systems With Applications, Journal of Enterprise Transformation, Health Informatics Journal, Proceedings of the Americas Conference on Information Systems (AMCIS), Management Science, Issues in Information Systems, Journal of Computer Information Systems, Review and Theoretical Framework, International Journal of HumanComputer Interaction, Decision Support Systems, AIS Transactions on Replication Research, Information Systems Management, International Journal of Human-Computer Interaction, The Data Base for Advances in Information Systems, Information and Management, Transactions on Data Privacy, Global Business Review, The Indian Journal of Statistics MARKETING AND INTERNATIONAL BUSINESS Matherly, J T., Arens, Z., Arnold, T. (2018), “Big Brands, Big Cities: How the Population Penalty Affects Common, Identity Relevant Brands in Densely Populated Areas,” International Journal of Research in Marketing. Shepherd, S., Campbell, T.H. (2019), “The Effect of Egocentric Taste Judgments on Stereotyping of Welfare Recipients and Attitudes Toward Welfare Policy,” Journal of Public Policy and Marketing. Wiener, J., Ellen, P.S., Burton, S. (2019), “A New ERA at Journal of Public Policy and Marketing Begins,” Journal of Public Policy and Marketing. Wiener, J., Ellen, P., Burton, S. (2018), “Looking to the Future: the Evolving Marketing and Public Policy Community,” Journal of Public Policy and Marketing. Hammerschmidt, M., Wetzel, H., Arnold, T. (2018), “The Burden of Rank: The Impact of Preferred Supplier Status on Buyer Excessive Requests,” Industrial Marketing Management. Arens, Z.G., Hamilton, R.W. (2018), “The Substitution Strategy Dilemma: Substitute Selection versus Substitute Effectiveness,” Journal of Academy of Marketing Science.
Arnold, T.J., Grewal, D., Motyka, S., Kim, N., Sharma, A., Srivistava, R. (2019), “Store Manager-Store Performance Relationship: A Research Note,” Journal of Retailing. Singh, J., Arnold, T., Brady, M., Brown, T. (2019), “Synergies at the Intersection of Retailing and Organizational Frontline Research,” Journal of Retailing. Lawrence, J.M., Crecelius, A.T., Scheer, L., and Lam, S. (2019), “When It Pays to Have a Friend on the Inside: Contingent Effects of Buyer Advocacy on B2B Suppliers,” Journal of the Academy of Marketing Science. Other recent publications: INFORMS, Journal on Applied Analytics, Model Assisted Statistics and Applications, European Journal of Marketing, Journal of Business Research, Journal of Service Research, Journal of Personal Selling and Sales Management, Associations for Consumer Research, Frontiers in Psychology, Marketing Audibles, Customer Engagement Marketing, Journal of Retailing and Consumer Services, Marketing Letters, Journal of Marketing Communications, Journal of Consumer Affairs, British Journal of Social Psychology, Journal of the Association for Consumer Research, Journal of Marketing Management, Journal of Product and Brand Management, Journal of Consumer Research, Harvard Business Review, Advances in Consumer Research, Sport Marketing Quarterly
SPEARS RESEARCH IN THE MEDIA CONTINUED “Time For Oral Arguments In New Hampshire Lawsuit On Wire Act,” Gambling Compliance, April 11, 2019 “Sports Leagues’ Push For ‘Integrity Fees’ No Slam Dunk,” Law360, April 24, 2019 “Sports Leagues Bet Big on Winning Gambling Proceeds,” Ozy, April 29, 2019 “Bobby Kennedy’s Letter to His Brother, President Kennedy, On the Wire Act,” Gambling Compliance, May 6, 2019 “Longtemps opposé aux paris, le sport américain se bat pour en tirer profit,” Yahoo France, May 26, 2019 “Illinois Steals Sports Betting Thunder From New York,” Gambling Compliance, July 29, 2019 “U.S. Justice Department Appeals to Save Internet Gambling Ban,” Gambling Compliance, Aug. 19, 2019 “Former U.S. Presidential Nominee Mitt Romney Working on Sports Betting Bill,” Gambling Compliance, Sept. 6, 2019 Bryan Edwards, Associate Professor, Management “Your secret passion gig is hurting your performance at your real job,” Ladders, March 5 “Moonlighting workers who view second job as ‘calling’ often less engaged: Study,” Canadian HR Reporter, March 19
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Spears’ Editorial Input Many faculty members in the Spears School of Business work with highly respected professional journals in their fields of study. Significant roles of Spears Business faculty are listed here.
ACCOUNTING Brad Lawson Journal of Information Systems, editor or co-editor ECONOMICS Dan Rickman Growth and Change, editor or co-editor Journal of Regional Science, associate editor Harounan Kazianga Economic Working Paper Series, editor or co-editor Environment and Development Economics, associate editor Journal of African Economics, associate editor
Journal of Banking and Finance, associate editor Journal of Commodity Markets, editor or co-editor Journal of Financial Education, associate editor Review of Financial Economics, associate editor David Carter FMA Online, associate editor Journal of Undergraduate Research in Finance, associate editor HOSPITALITY AND TOURISM MANAGEMENT Li Miao Journal of Hospitality and Tourism Research, associate editor
Jaebeom Kim International Economic Journal, associate editor Korea and the World Economy, associate editor Korean Social Science Journal, associate editor
Catherine Curtis Journal of Hospitality Entrepreneurship, associate editor
ENTREPRENEURSHIP Bat Batjargal Entrepreneurship Theory and Practice, editor or co-editor Global Strategy Journal, special issue editor
MANAGEMENT Lisa Lambert Organizational Research Methods, associate editor
Bruce Barringer The Wall Street Journal Entrepreneurship Weekly Review, Dow Jones Inc., editor or co-editor Per Bylund Austrian Economics Book Series, editor or co-editor Journal of Entrepreneurship and Public Policy, editor or co-editor MISES Journal, special issue editor Quarterly Journal of Austrian Economics, associate editor Quarterly Journal of Austrian Economics, special issue editor Robert Baron Management Science, associate editor FINANCE Betty Simkins Advances in Financial Education, associate editor British Accounting Review, associate editor European Research Studies Journal, associate editor Finance Research Letters, associate editor International Review of Financial Analysis, associate editor Journal of Applied Corporate Finance, associate editor
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Hailin Qu Tourism Review International, associate editor
Tom Stone Career Development International, associate editor Bryan Edwards Journal of Applied Psychology, associate editor Laurie Lucas American Business Law Journal, senior editor MANAGEMENT SCIENCE AND INFORMATION SYSTEMS Ali Amiri Information Technology and Management Journal, associate editor Journal of Digital Forensics, Security and Law, associate editor Dursun Delen AI in Business, editor or co-editor Decision Analytics, associate editor Decision Sciences Journal, Decision Sciences Institute, senior editor Decision Support Systems, senior editor International Journal of Decision Sciences & Applications, editor or co-editor
International Journal of Experimental Algorithms, editor or co-editor International Journal of RF Technologies: Research and Applications, associate editor Journal of Business Analytics, editor or co-editor Journal of Business Research, senior editor Jeretta Nord The Journal of Computer Information Systems, editor or co-editor Mark Weiser Journal of Information Systems Security, associate editor
Rick Wilson Case Studies in Business, Industry and Government Statistics, associate editor MARKETING AND INTERNATIONAL BUSINESS Josh Wiener Journal of Public Policy and Marketing, editor or co-editor Karen Flaherty Journal of Marketing Theory and Practice, editor in chief Kevin Voss European Journal of Marketing, associate editor
Ramesh Sharda ACM Database, preeminent editor Decision Sciences Journal, special issue editor Decision Support Systems, advisory editor Engaged Management Review, associate editor Information Systems Frontiers, associate editor
Faculty Grants Several Spears Business faculty and staff members have been successful in securing industry and government grants. A list of current active grants includes:
Chad Mills Veterans with Disabilities Entrepreneurship Program, U.S. Small Business Administration
Bruce Barringer and Richard Gajan I-Corps Site Programs, National Science Foundation
William Paiva Validating a Clinical Decision Support Algorithm Developed with Big Data to Diagnose, State, Prevent and Monitor a Patient’s Diabetic Retinopathy, Oklahoma Center for the Advancement of Science & Technology (OCAST); Curbing Obesity in Adair and Muskogee Counties, Department of Health and Human Services; Wolters-Kluwer Health Collaboration, Wolters Kluwer.
Goutam Chakraborty Loyalty Marketing Analytics, Technology Marketing Project, Merchandising Analytics, Data Validation and Analytics for Data Lake, Fuel Price Optimization, Retail Sales Predictive Modeling, Love’s; Data Analytics, OG&E; Advanced Analytics and Artificial Intelligence Development, CSL Behring; Opportunity Intelligence Project, Heartland; Healthcare Data Model, Analytics, Infinedi; Data Mining and Dashboard Development, CIS Group; Discovery for Job Leveling Automation, ONE Gas; Chesapeake Energy; Rx Focus Project, PharmaCorr, LLC Bryan Hammer Marketing Research Data Analyst, OG&E Harounan Kazianga Enhancing Access to Index-Based Weather Agricultural Insurance in Burkina Faso, Innovations for Poverty Action Miriam McGaugh Sexual Risk Avoidance Evaluation, Oklahoma State Department of Health; Game Harvest Survey Analysis, Oklahoma Department of Wildlife Conservation
Dan Rickman Econometric Model, Oklahoma Tax Commission David Thomison Aeration Process Controls to Reduce Energy Costs in Wastewater Treatment Plants, Oklahoma Center for the Advancement of Science & Technology Stacy Tomas Hospitality Training for Wineries, Oklahoma Department of Agriculture, Food and Forestry Craig Watters Mandela Washington Fellowship Program for Young African Leaders, International Research and Exchanges Board Julie Weathers ITESM Visiting Scholar Program
B U S I N E S S .O K S TAT E . E D U 23
OSU entrepreneurship researchers rank high
T
he Oklahoma State University School of Entrepreneurship ranked fourth among nearly 500 programs from around the world in March 2019 for research productivity for the past five years. The ranking lists university entrepreneurship programs by their ability to successfully publish research in the discipline’s top journals. The Entrepreneurship program at the Spears School of Business tied for fourth place with the University of Alberta for 16 research articles published in three toptier entrepreneurship journals as tallied by the Neely Institute for Entrepreneurship and Innovation at Texas Christian University from 2014 to 2018.
“Entrepreneurship research is extremely important,” said Bruce Barringer, professor and N. Malone Mitchell, Jr. Chair and Student Ventures Chair and head of the OSU School of Entrepreneurship. “It informs how we teach, what goes into our textbooks and how entrepreneurs tackle real-life challenges.” OSU finished behind top-ranked Indiana University, Imperial College of London and Syracuse University in the worldwide listing that counts the number of articles published in Strategic Entrepreneurship Journal, the Journal of Business Venturing and Entrepreneurship Theory & Practice. According to TCU’s Neely School of Business, the rankings aren’t adjusted for university size or number of research faculty.
The remaining universities in the top 10 included HEC Montreal, York University, Mississippi State University, Northeastern University and the University of Oklahoma. “I’m extremely proud that the School of Entrepreneurship at Oklahoma State is contributing at the level it is. It’s a testament to the dedication of our faculty to scholarly research,” said Barringer. @
OSU School of Entrepreneurship ranked
th Top 5: Indiana University Imperial College London Syracuse University Oklahoma State University University of Alberta
among nearly 500 international universities for
16
articles in top entrepreneurship research journals as tallied by the Neely Institute for Entrepreneurship and Innovation at Texas Christian University
24 D I S COV E R @ S P E A R S S C H O O L O F B U S I N E S S
STORY JEFF JOINER
according to the
U.S. News & World Report
MBA program ranks among nation’s best create| innovate | educate | go state
38 th 65 rd MBA: 73
Online MBA:
th (tied)
Part-time MBA:
(tied)
an improvement of 36 spots from the previous year
a jump of 22 positions from the previous year
mba.okstate.edu
Business Building Stillwater, OK 74078-4011
The Watson Trading Floor in the Spears School of Business. PHOTO © R A N DY A LVA R A D O P H O T O G R A P H Y/ M A N H AT TA N CO N S T R U C T I O N