Academic Support Services • Students sent to an external collection agency will have an additional 25% fee added to their account, are responsible for all legal fees and the account will be reported to the credit bureaus. • Promissory notes will be used in case of default of any payments owed to the university. • All former collections accounts and bankruptcies must pre-pay tuition in full, or have financial aid or third party billing in place prior to registering for all future classes. • Credit policy is at the discretion of the credit office and subject to change.
Industry Sponsors The university cooperates with many company tuition sponsorships and reimbursement plans. Students attending under these plans should give their center office or Office of the Bursar the necessary authorization and inform the office how the tuition payment will be handled.
Deferred Tuition Students receiving tuition benefits from their employer, may qualify for a Deferred Tuition Plan. Participating students may carry a one-term outstanding balance, allowing access to registration for the next term and will not be assessed interest charges. Eligibility is based on the completion of all paperwork and by maintaining good financial and academic standing. Students must obtain a letter of eligibility from their employer stating the terms and conditions of their tuition reimbursement policy, and complete the institutional Promissory Note. Students must sign a contract giving the University permission to charge their credit card (kept on file) in the event that the tuition has not been paid by 21 days after the end of the term and are required to renew annually. Contracts can be obtained through the Credit Office.
Third Party Direct Billing Students may authorize direct billing from the University to a third party. Students must first submit a voucher/letter or military tuition assistance form to One Stop or appropriate center. The voucher must include beginning and end dates of the academic term, courses covered, books, and other fees covered (if any) and maximum dollar value. Paperwork is due before the term start date. Payers will be billed at the beginning of the term covered by the voucher. Payment is due within 30 days of the billing, finance charges are waived upon confirmation of the approved authorization. Student reimbursement based upon satisfactory completion of the course and grades are not subject to third party billing.
Please contact your place of employment for additional information on the EdLink tuition assistance program. For tuition assistance: Students must obtain a letter of credit from the EdLink website to present at the time of registration. Each discount-eligible course must be accompanied by a letter of credit. First-time students should direct this letter of credit to their Center. Subsequent letters for future classes can be sent directly to One Stop. Tuition reimbursement: This is entirely outside of SNHU and is between the student, EdLink and the employer. Students need to obtain an approval notification from the EdLink website to present at the time of registration. Please note: Students who register for courses without evidence of EdLink authorization may not be guaranteed a discount.
Other payment information: • Finance charges at the rate of 18 percent-per-year on the outstanding balance will be charged to all students except those on active-duty military and those covered under a direct-billing arrangement. • Students who are completely covered under a directbilling sponsorship arrangement are not required to make any initial payment to SNHU as the sponsor will be direct-billed. • Students receiving financial aid may use such funds to make required payments. Transcripts, caps and gowns and diplomas will be withheld from any student with an outstanding balance. • Students failing to pay their bills for the previous term will be assessed a $50 penalty charge. Students who are no longer enrolled at Southern New Hampshire University and have balances will be charged a late fee of $50. If a payment plan is not established, the account will be placed with a collection agency. If this happens, the student’s account will be assessed an additional 25 percent and the debt will be placed in the student’s credit file. Any student who has a former collections account must pay up-front for future classes. • Students may pay their bill online by logging into their mySNHU account. For additional information or forms contact One Stop, or visit us on mySNHU at http://my.snhu.edu/offices/onestop.
Course Drop and Withdrawal Policies (College of Online and Continuing Education Only)
EdLink (formerly known as CAEL)
University Initiated Withdrawals
EdLink has partnered with Southern New Hampshire University to offer tuition discounts to eligible students. Employees of an EdLink partner company will receive a 10% tuition discount off the regular Southern New Hampshire University tuition on courses approved by your employer’s tuition assistance policy.
Students who are taking Online or hybrid course(s) will be withdrawn for non-participation during the first week of the term. Participation is determined within Blackboard by a discussion board, wiki, or blog posting and/or an assignment submission. Students who do not participate during the first week forfeit their rights to be reinstated into the course. Both 25