Southern New Hampshire University For tuition assistance: Students must obtain a letter of credit from the EdLink website to present at the time of registration. Each discount-eligible course must be accompanied by a letter of credit. First-time students should direct this letter of credit to their Center. Subsequent letters for future classes can be sent directly to One Stop. Tuition reimbursement: This is entirely outside of SNHU and is between the student, EdLink and the employer. Students need to obtain an approval notification from the EdLink website to present at the time of registration. Please note: Students who register for courses without evidence of EdLink authorization may not be guaranteed a discount.
Other payment information: • Finance charges at the rate of 18 percent-per-year on the outstanding balance will be charged to all students except those on active-duty military and those covered under a direct-billing arrangement. • Students who are completely covered under a directbilling sponsorship arrangement are not required to make any initial payment to SNHU as the sponsor will be direct-billed. • Students receiving financial aid may use such funds to make required payments. Transcripts, caps and gowns and diplomas will be withheld from any student with an outstanding balance. • Students failing to pay their bills for the previous term will be assessed a $50 penalty charge. Students who are no longer enrolled at Southern New Hampshire University and have balances will be charged a late fee of $50. If a payment plan is not established, the account will be placed with a collection agency. If this happens, the student’s account will be assessed an additional 25 percent and the debt will be placed in the student’s credit file. Any student who has a former collections account must pay up-front for future classes. • Students may pay their bill online by logging into their mySNHU account. For additional information or forms contact One Stop, or visit us on mySNHU at http://my.snhu.edu/offices/onestop.
Course Drop and Withdrawal Policies (College of Online and Continuing Education Only) University Initiated Withdrawals
26
Students who are taking Online or hybrid course(s) will be withdrawn for non-participation during the first week of the term. Participation is determined within Blackboard by a discussion board, wiki, or blog posting and/or an assignment submission. Students who do not participate during the first week forfeit their rights to be reinstated into the course. Both the faculty member and the Online administration will make a good faith effort to contact students before withdrawing them by sending an email from their SNHU email address to the student’s SNHU email address.
The university reserves the right to withdraw students who fail to meet financial or academic obligations or who, because of misconduct, disrupt the academic process.
Student Initiated Withdrawals Students may drop a course during the first week of a term, and the dropped course will not appear on the student’s academic transcript. Students may withdraw from courses at any time during the second through fourth week of the undergraduate term or the second through sixth week of the graduate term with the course grade of “W”. Any withdrawals after the fourth week (undergraduate) or the sixth week (graduate) may only be allowed for significant conditions beyond the student’s control (e.g. serious illness documented by a physician’s letter), and must be approved by the academic advisor. Withdrawals are not permitted, under any circumstance, in the last week of any term. This policy also applies to an undergraduate student taking a 16-week course. All withdrawals must be submitted online via the COCE withdrawal form located at www.snhu.edu/648.asp. No paper withdrawal forms or emails will be accepted. In all cases, the effective date of withdrawal is based on receipt of the official, completed form. For the purpose of withdrawals, term weeks start on Mondays and end on Sundays. Merely ceasing to attend classes does not constitute an official withdrawal for academic or financial reasons. Any student who has not officially been withdrawn from a course will automatically be assigned a grade of “F” for said course, and be responsible for full tuition and any accompanying fees. When you withdraw from a course, a course grade of “W” is issued. The course will show up as 3 credits attempted but zero credits earned in your academic records. This could have implications in terms of your Satisfactory Academic Progress or your Scholastic Standing with SNHU. Students who do not maintain Satisfactory Academic Progress will experience an impact on Financial Aid eligibility. Withdrawal from a course will likely impact your eligibility for financial aid for the current term as well as future terms. Be sure to discuss these concerns with your academic advisor.
Withdrawal Refund Policy Please refer to https://www.snhu.edu/648.asp for the current withdrawal policy.
Questions? If you have any questions regarding the withdrawal policy, please contact your academic advisor.
SNHU Student ID card Each student will receive an SNHU Student ID card from their Center of record. Full-time day undergraduate students and full-time graduate Manchester campus students will receive a photo ID card. College of Online and Continuing Education evening and online students will receive a nonphoto ID card. These cards are the property of SNHU and must be forfeited upon request.