Product brochure Setting new standards in software solutions
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En te
rise founda p r
The system features that support the sales channels for the Business’ products.
Fin an
C h an n
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The interfaces that the system uses to interact with Third Party services.
Co
The system modules that deliver the core business functions for the Enterprise.
nnec t i o ns
Integrated features that improve the productivity of the Enterprise functions – workflow, MI etc.
The features that control the way the system works: parameter driven and user controlled.
n tio
oductivity r p on i t da n u o F
The support features of the system that allow the Enterprise to function financially.
l ro nt Co
al i c
Com ma nd an d
ion t a nd u Fo
e l s u p p o rt
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We know our systems, we know your business In a complex financial world, it’s good to find a
software supplier, delivering innovative and seamless solutions
simple and dependable solution. One that makes
to a range of businesses like yours. At the same time, we have
the control, accounting and administration of financial products simpler. One that’s also cost-
developed wider expertise working with banks, building societies and other lenders.
effective, while simple to install and use. A system
We understand that to deliver a high quality service consistently,
that will support your current business in depth,
we need an insider’s understanding of the markets in which our
while also opening the way to expansion. Phoebus Software is setting new standards as a systems provider in our marketplace, with an extended product and service range that covers all aspects of lending and savings. Founded in 1989 as a subsidiary of a merchant bank, we became fully independent in 1997. Since then, we have also grown to be a major specialist
clients operate. That’s why we recruit key members of our team with a lending and savings background. It’s this grass-roots experience, combined with unrivalled technical knowledge, that enables us to find exactly the right solution for each client’s needs. And that’s why, with Phoebus Software, building the perfect lending or savings system has never been easier.
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Beginning with a blank sheet of paper, and a real understanding of the lending and savings business, has enabled us to develop uncompromising software solutions for the future Paul Hunt, Managing Director, Phoebus Software
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Advanced functionality, full and easy integration We have clients across the financial sector, from
Talk to us about how we can support start-ups, help you adjust
start-up enterprises and niche lenders to retail
to regulatory issues, and account administration and servicing.
banks, building societies and third party servicers. The one thing they all have in common is highly complex business requirements. To stay competitive, they need an account and asset administration system that is both efficient and dependable. That’s why we make sure that every software solution we design is scalable and flexible. We also build in configurable real-time workflow, to maximise automation.
Whatever you need, we have the expertise to advise you; and help you move up to better ways of operating. What’s more, we make our products and services available to you in the way that suits you best. This can be either on an individual project or business area basis, or as a comprehensive business solution. For example, lenders can choose to benefit from any combination of originations, underwriting, drawdown, collections or special services. Similarly, savings businesses can define exactly how and where they want us to work with them.
But this doesn’t mean Phoebus Software solutions are complicated to use. Because our systems are so easy to
So many ways to save time and money:
implement and work with, you spend significantly less time
• Easy, out-of-the-box installation
and money on training. So our world-class system gives you the benefits of speed and reliability right from the beginning.
• Fast and straightforward implementation
These include smooth and seamless control of accounts,
• Fully integrated workflow capability
comprehensive and accurate reporting, and improved levels of
• Flexibility built in
customer service.
• Reduced processing costs
We also offer a full, business-wide consultancy service across
• Available on a rental as well as a full licence basis
our entire area of expertise in the lending and savings sector.
• Full compliance with applicable UK regulation
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The Phoebus platform is the best in the market – the fact they can build a system to our specific requirements, and the fact they understand both our business and our clients’ needs, meant they stood out from the crowd. Their commitment to constantly developing new technology and their expertise in the mortgage market meant they were ideal partners for us. A world-class system underpinned by exceptional support from experts who really understand and add value to our business
”
Richard Klemmer, Partner, Oakwood Global Finance LLP
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Complete commitment, total support When we give you a new system, we don’t see it as
For example, we offer you full customer account management,
just another installation. It’s the start of a long and
along with debt and risk management. When regulations
highly responsive relationship. From initial commissioning, on through enhancement and expansion, we give you a dedicated support team to work right alongside you. By looking into every detail, we do everything to ensure you get the best out of your Phoebus system. Whether it’s a new installation or simply an upgrade, we make sure all work is completed with the minimum of fuss and disruption to
change, you’ll find we respond rapidly. We will keep you informed about changes made to Phoebus, so you stay fully compliant. You can be sure we know what we’re doing, too. Phoebus Software has a proven track record of implementing systems and migrating data swiftly and efficiently. Everything we do is designed to make your life simple, while keeping your processes running smoothly, and your options open.
your business. Like you, we’re concerned about your efficiency and your staff morale. And like you, we want your enterprise to grow and develop seamlessly.
Getting the job done Phoebus Software focuses on finding the best solutions for clients. To do this, we follow five core values: 1. Dedicated, client-centric view. We’re committed to finding the best solution to your business requirements, and maximising efficiency wherever we can. 2. Open to new ideas.
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Phoebus Software deserve their unrivalled reputation for consistently delivering high quality business-focused solutions to the lending and savings marketplace. Their professional approach makes them ideal business partners
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Robert Owen, Chief Executive, Chambers Harris Ltd
We always look for new, better ways of working. Finding neater, cost-saving solutions to business problems both old and new. 3. Straightforward and fast. We are honest, open, and action-orientated. Offering you reliable and robust solutions, with no fluff. 4. Unrivalled technical expertise. We know our systems, and every complexity of your present and potential administrative requirements. 5. Market knowledge. We also know your market, and the challenges – and opportunities – you are now encountering.
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Phoebus in action In a constantly changing market, ‘one size fits all’ is
Workflow makes it easy for lenders, deposit takers and servicers
no longer acceptable.
to consolidate their back office functions, and streamline the
That’s why we developed Phoebus, our tailored loan
can achieve all this with reduced administration costs - while
and savings management system. It gives you a
administration of accounts and assets onto one platform. You delivering outstanding customer service.
complete package to look after all your lending and
Phoebus is also a real time system, as all actions have
savings needs – from initial customer contact, through
immediate effect. This means you can make better-informed
approvals and servicing, to final redemptions.
decisions, more quickly. Because of its built-in flexibility,
The heart of Phoebus is Workflow. This is an incredibly powerful
needs. It automates so much of your administration, creating
tool that automates processes and manages exceptions, giving
letters and documents and integrates with document
you more time to focus on customer service and provide that
imaging systems. What’s more, you can access management
all-important personal touch.
information through a data mart and report generator that
Phoebus allows you to react rapidly to changing market
includes regulatory reports.
A full range of state-of-the-art systems • Residential mortgage. All the business requirements of front office, origination and back office servicing, with remarkable flexibility. Includes buy-to-let mortgages. • Commercial mortgage. The perfect package for end-to-end commercial mortgage origination and servicing – including buy-to-let portfolios. • Equity release. Using the same core system modules that support residential mortgages, this sub-module presents a fully compliant and highly flexible solution. • Bridging lending. Phoebus provides a comprehensive service together with flexible mortgage features in this mortgage sub-module.
• Asset finance. Phoebus handles hire purchase and lease agreements. • Development finance. Phoebus records this from the initial application through underwriting, loan offer and drawdown into live servicing. • Unsecured lending. Again, all the business requirements of front office, origination and back office servicing, with remarkable flexibility. • Savings accounts. Supported by an e-savings sales solution from a Phoebus strategic partner, providing support for online applications, anti-money laundering checks and secure servicing. • Current accounts. With chequebook and overdraft facilities. Interest earned can be offset against other accounts.
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The right result, reliably, time and time again Today’s economic challenges are unprecedented, and new efficiencies are essential. Perhaps more than at any time in the past, lenders and deposit takers must be sure they are getting exactly what they need – within budget and on time. In this environment, you deserve a partner you can depend on at a moment’s notice, and at every stage of your business’s development. A partner who has the passion, desire and
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We were very impressed with the logical functionality within the Phoebus system. Their pricing model, based on book size is a key differentiator which, in my experience, is a welcome innovation from a supplier demonstrating both customer awareness and commitment to long term customer care
technical expertise to help you save time and money, boost
Andrew Rushworth, Operations Director,
your competitiveness, and take your business forward to a
Saffron Building Society
”
stronger future. It’s time to talk to Phoebus Software. We have grown steadily, by performing precisely as a great partner should. Consistently and conscientiously, we have been helping our clients protect their businesses and take performance to the highest levels. As a result, more businesses choose to migrate onto Phoebus than onto any comparable software solution. Indeed, in just one year eight portfolios migrated onto Phoebus. Could it be time for you to migrate yours? We’re waiting to talk about your specific needs in depth. And to show you just how simple the transition to more efficient, more cost-effective mortgage asset, loan and savings account management can be.
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To find out how Phoebus can make your financial services system simply seamless, call us on 0845 618 7070 or email us at info@phoebussoftware.com Alternatively, visit us online at phoebus.co.uk
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