Your social media VA, a new edition to Ecommerce world !
We all are aware of the fact that social media are the quickest tool to generate awareness about any business. Simply because more than 80 % of world population are either on internet or on Smart phone.Social media is much more than a tweet or a like, it’s about leveraging your online content – blog posts, photos, videos and more – to connect with your audience and evoke emotion, decision and, finally, action. It’s also about engagement – starting a conversation and building trust in your company. You need to hire a virtual assistant who can fulfill these tasks:
Help you develop your social guidelines: Before you make a status update, set aside some time to properly outline your brand voice, style and personality – everything you want to communicate about your company online. These guidelines ensure that, even without your daily participation, your business is authentically represented, always. Outline your social media strategy: Social media should always begin with strategy – an editorial calendar of sorts, to ensure that your social efforts complement each other across networks. Setup & maintain social media profiles: Your social media virtual assistant will create new profiles and maintain current accounts, approving friend requests, posting new content, responding to direct messages, and more. Automate social posts: Some social tasks, like posting to Twitter and Facebook, can be automated in advance, using specialized software like Hootsuite and Buffer. Engage with your audience: Part of social media is, obviously, social. Your business must respond to blog comments, tweets, Facebook messages, LinkedIn conversations, and more. Find new leads: Hire a virtual assistant who can automatically scan the Twitter for tweets that contain certain keywords. If someone tweets “Does anyone know of a good (your business goes here)?” your assistant can quickly respond and set up an opportunity for you to speak to a warm lead.
Maintain your online reputation: Your virtual assistant follows social conversation, especially when it’s relevant to your company, and notifies you of glowing recommendations or customer service issues that require your attention. Research the competition: Curious how your competition has leveraged social media to their advantage? Let your VA research industry contests, social campaigns and best practices. Comment on blogs: If part of your social strategy is to demonstrate and share your expertise, have your VA start the conversation on relevant blogs.