Workshop
We’ve always admired the fact that
As documentary film-makers it was
Barbour’s classic wax jackets are still
too tempting a story and so we decided
hand crafted at Barbour’s factory in
to find out more. We began by reading
South Shields near where we live in the
Barbour’s blogs and then went to visit
North-East of England. The 118-year-
the factory and talk to the staff.
old family business is well known
Although neither film-maker owned
for producing beautifully functional clothing and the quality of their jackets means that for some customers it’s a relationship that lasts a lifetime.
a Barbour, Jan who studied Design History
at
University
loved
the
authenticity of this quintessentially British brand. »It’s a family owned
Reading Barbour’s blog about the
brand that has evolved and adapted
work of their Customer Services team
over time with quality, durability and
at South Shields (who repair, reproof
fitness for purpose being its guiding
or alter over 14,000 items a year)
principles for more than 100 years.
made us wonder why some customers
The fact that it has remained true to
prefer to keep repairing rather than
these values and so close to its loyal
buy new. Who wears a Barbour that’s
customers over generations is very
over 30 years old?
inspiring«. 05 /1 3
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