Vol 98 issue 7 2014

JULY 2014 R50.

inc vat

THE OFFICIAL MAGAZINE OF THE STATIONERY, HOME AND OFFICE PRODUCTS ASSOCIATION

IT FOR BUSINESS AND BOARDROOM INSUBORDINATE OR JUST DISRESPECTFUL?

BOOK NOW FOR THE SHOP-SA GOLF & BOWLS DAY – 27 AUGUST!

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Contents

Vol 98 | July 2014 www.shop-sa.co.za | www.facebook.com/shopsa.za

My Office Magazine is the official magazine of the Southern African Association for Stationery, Home and Office Products. It is read by over 25 000 buyers and sellers of stationery and office products each month.

PUBLISHER Rob Mathews - robm@icon.co.za Kathy Gibson - kathy@futurewave.co.za EDITOR Mercédes Westbrook - mercedes@shop-sa.co.za CUSTOMER RELATIONSHIP MANAGER Wendy Dancer - wendy@shop-sa.co.za

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DIGITAL COLLABORATION A look at how IT is streamlining meetings and training in the 21st century

NATIONAL OFFICE Web Master: Neil Caetano Design and Layout: Vanessa Bentley New Membership: Rachel Skink Reception: Ruth Montsho Johannesburg Office PO Box 3226, Parklands, 2121 6 Edward Street, Kensington B, Randburg, 2194 Tel: + 27 11 781 0370 Fax: + 27 11 781 2828 Email: info@shop-sa.co.za Website: www.shop-sa.co.za Cape Town Office PO Box 48431, Kommetjie, 7976 Tel: +27 21 780 1209 Cel: +27 78 970 7633 Email: info@shop-sa.co.za CONTRIBUTIONS Letters and editorial contributions are welcomed and should be addressed to the editor at editor@ shop-sa.co.za. Publication cannot be guaranteed and is subject to space and the editor’s discretion.

NEWS

BUSINESS SAVVY

SALES SAVVY

SPECIAL FEATURES

04 | FINANCIAL BYTES Facts and figures from the business world 34 | ASSOCIATION NEWS Industry-related news and trade business announcements 36 | ECO PAGES A green sustainability update, sponsored by Mondi

06 | BREAK THE RULES Aki Kalliatakis shares some of his favourite stories of successful entrepreneurs 18 | HOW TO BUY: LABEL MAKERS Tips to consider when purchasing a label maker 20 | NEEDFUL THINGS A showcase of protective equipment for work on the move 28 | THREE BEST PRACTICES FOR SALES PIPELINE MANAGEMENT Thomas Oriol outlines how best to manage the sales pipeline

26 | INSUBORDINATION MIGHT BREACH THE EMPLOYMENT CONTRACT Dr Ivan Israelstam examines the difference between insubordination and disrespect 32 | IT’S ELEMENTARY, MY DEAR – BUT ONLY SOMETIMES Gavin Moffat explores how, sometimes, nothing is truer than fiction

17 | THAT’S A WRAP Top companies are using vinyl wrapping on their fleets to grow brand awareness 27 | PAPER MANUFACTURER LAUNCHES FREE PRINT APP International Paper is the first paper manufacturer to launch a mobile print app 30 | BREAK ROOM: A BREATH OF FRESH AIR Smells can make or break a mood 47 | WIN THIS! Write in and win giveaway products

THE LEGAL BIT Whilst every effort is made to ensure accuracy the publisher and editor cannot accept responsibility for supplied material. The opinions of contributors are not necessarily those of shop-sa. Copyright

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is strictly reserved and no part of this magazine may be reproduced in whole or in part without the written permission of the publisher.

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EASING THE BURDEN OF STOCK MANAGEMENT Stock management software improves the efficiency of inventory-controlled operations

03| EDITOR’S LETTER 14 | PERSONABILITY 24 | CRIME ALERT 27 | WEB BUTTONS 38 | PRODUCT SHOWCASE 40 | BUYERS’ GUIDE 48 | PUNCHLINE

my office magazine

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editor’s letter

How technology moves you and your customer

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his issue features a fairly tech-heavy focus in terms of content which, frankly, reflects the environment we live in. From the moment we open our eyes in the morning – and I wager you don’t still use an alarm clock with a clanger bell – we are carried through the tasks and activities of our day with the speed and agility provided by our 21st century tools.

Smart TVs and fridges populate our homes, satellite positioning systems help us move along digitally tolled roads, and IT-driven products and services are produced, packaged, bought and sold by millions of people all over the world.

These influences cannot be ignored. What you focus on today will drive your future success, and harbouring resistance means there is a strong possibility of becoming obsolete – unless of course you plan on living off the grid somewhere quiet, which is unlikely in these times. www.shop-sa.co.za

On page 10 we look at IT for the board- and training-room, and on pages 18 and 22 look at emerging trends in business processing.

In the June issue we looked at how an international paper manufacturer had moved sales direct to customer in order to educate and communicate its brand more clearly. In this issue, on page 27, we look at how another international paper manufacturer has developed its own mobile print app in order to stay relevant and insert its brand into these new markets.

As technology gets smarter, faster and more accessible to mass markets, consumers need to access the market in a smarter, quicker and more accessible way.

Here is wishing you good business this month. Send me an e-mail, SMS or Facebook message regarding your new business processes, so we can package them into smart marketing. We will use all our relevant digital streams and print communication processes to help you get to market in a smarter, faster way and to access a captive audience.

s e d é c r e M

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financial bytes Soon to be obsolete?

SITA, Neotel sign broadband agreement “One of our main priorities is making the Western Cape a leader in broadband access. This is essential if we want to grow the economy, create jobs and become internationally competitive,” says Premier Helen Zille.

To this end, the province, State Information Technology Agency (SITA) and Neotel have signed an agreement to provide broadband to around 2 000 government sites over the next two to three years, including schools and libraries.

To assist small and medium-sized businesses, the province has budgeted R179-million in the next three years for business development, procurement support and finance access.

Gartner senior vice-president and head of research, Peter Sondergaard, says IT infrastructure will become “obsolete” and organisations will be building a “new information economy”.

Overall, Gartner has predicted that worldwide IT spending will grow from $3,7-trillion in 2013 to $4-trillion in 2016, with the major growth coming in big data.

By 2015, 4,4-million jobs will be created worldwide to deal with big data, including 1,9-million in the United States - but only one-third will be filled because of a lack of skills.

Other predictions for the soon-to-be obsolete items due to new technologies are: • The movie rental store; • Maps and map books; • Newspaper classifieds; • Fax machines; • Phonebooks, dictionaries, encyclopaedias; • CDS and DVDs; and • Bills in the mail.

SA’s economic growth forecast to fall The International Monetary Fund (IMF) is likely to cut South Africa’s economic growth forecast for the third time in under a year as it becomes clear that Eskom’s limited electricity supply and repeated strikes are weighing on economic growth.

The IMF cut South Africa’s economic growth forecast for this year to 2,3% in April from 2,8% in January and 2,9% last October.

Another cut by the IMF will be a blow to the government as it tries to rebuild confidence in the economy after Standard & Poor’s (S&P) cut South Africa’s rating to one level above junk last month.

South Africa’s challenges are both home-grown and globally inspired. Strikes and power outages are contributing to low output, while a sluggish pace of recovery in the global economy prevents a strong pick-up in export volumes.

Investec chief economist Annabel Bishop says South Africa’s economic growth would remain anaemic until private-sector investment and employment increased, which required the government to improve the ease of doing business. She says the Promotion and Protection of Investment Bill and the Expropriation Bill should be “cancelled” to instil confidence in the future of property rights.

Prolonged and violent strikes had to be “outlawed”, to protect economic growth and those who wished to work, Bishop says.

Source: www.bdlive.co.za

Finance institutions to extend vehicle finance terms New vehicle sales have come under increasing pressure in recent months as disposable income has been squeezed.

Standard Bank expects new vehicle sales (total market) to decline by 3% this year (2013: 650 745), while new passenger car sales could drop almost 5% to 429 749. Against the current grim economic backdrop, the buying down-trend initially fuelled by the downturn is also expected to persist.

Some financial institutions are now offering terms of up to 84 months as opposed to previous offers of 60 to 72 months.

Source: www.moneyweb.co.za

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Chinese companies not afraid of risky investment Chinese investors have an appetite for investment in distressed South African companies, says Eric Levenstein, head of insolvency, business rescue and restructuring at Werksmans Attorneys.

“It is a matter of time before we will see significant investments

by Chinese investors in the distressed debt space, where good assets are going to be acquired at a significant discount.

“Last year, Chinese firm StarSat acquired a stake in Top TV (ODM). This transaction is in the process of being concluded.

There is no doubt that more of these transactions will come to the fore in the coming months, as we see Chinese investors taking up positions in the business rescue space,” he says.

Distressed asset buying is well established in the US, UK and Australian markets. Levenstein says venture capital funders in South Africa have not yet woken up to these opportunities, as they are more risky but also much more rewarding.

“It is usually a cash-flow problem. Often the company itself is not a bad company at all.”

Source – www.moneyweb.co.za

Make-over continues for Bryanston Shopping Centre The refurbishment of Bryanston Shopping Centre continues with an FNB branch refurbishment, the fitting of the new Café del Sol, and JRA’s commencement of a 16-week construction programme to upgrade external roads on Ballyclare Drive and Hobart Road.

To accommodate the programme, Shell has closed and will commence with a major upgrade shortly, hoping to open again in August 2014.

As part of the final phase of the works, expected to conclude towards the middle of the year, Checkers will almost double in size with a complete refurbishment of their store.

Vol 98 - July 2014

BOOK NOW for the shop-sa Sports Day on 27 August 2014 Killarney Country Club in Houghton, Johannesburg

To book your golf and bowls teams, to sponsor the event with prizes at the prize-giving dinner or to sponsor a hole, contact Wendy Dancer on (011) 781 0370 or wendy@shop-sa.co.za.

The shop-sa PANTUM sports day is a perfect opportunity to get moving, get networking and have some fun.

www.shop-sa.co.za

my office magazine

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marketing savvy ACKNOWLEDGMENT AKI KALLIATAKIS is the managing partner of The Leadership LaunchPad, a company dedicated to helping clients become more customer driven. Visit www.DelightYourCustomers.co.za.

Break the rules I love entrepreneurs in all forms, and I’d like to share with you some of my favourite stories that may give you the courage to try something different

I

zzy Etkin is one of my all-time favourite business leaders, and I put him up there with Richard Branson. You may not have heard of him, but for a large part of his life, before he retired, he was the GM of Sabena Airlines in South Africa. Etkin describes himself as a “simple businessman”, but in the world of airline companies he was a truly innovative entrepreneur.

They knew that when they employed him at Sabena, because the first instruction from his seniors in Europe was “don’t fire anyone”. Nevertheless, as the company grew under his leadership, some of the older employees who were deeply entrenched in traditional airline thinking found it appropriate to resign anyway.

He introduced many world firsts right here in South Africa. For example, Sabena created a “Code-Share” agreement with Nationwide Airlines. Of course, other local carriers took umbrage at this and immediately introduced strategies to terminate the arrangement. They eventually

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succeeded, but only decades later.

In another stroke of genius, Etkin wanted people to pay full fare tickets and to upgrade to business- and firstclass. For him this was easy: give all of these passengers the choice of a number of TVs or kitchen appliances for free.

Some of the regular travellers eventually complained they now had five TVs and three fridges at home, and were running out of space.

Another pioneering project, now imitated by just about all airlines globally, was to auction off tickets to travel agents.

This may sound like a sure-fire path to bankruptcy, but in reality the thinking was quite simple. Sabena had two flights a day to and from SA, and flights during unpopular travelling times in the year reached only 60% capacity. Etkin got travel agents on his side by offering up these empty seats to the agents to sell – and made some extra money in the process. In less than two hours, they sold tickets in excess of R10-million in value.

But it was Etkin’s relentless focus on customers that made him a legend. He was never in the office, but was always at the airport with his passengers and

front-line staff, greeting, comforting and placating.

In all humility, Etkin tells people that he has made his fair share of mistakes. He relishes a particular story. Sabena decided to book a prominent billboard on a main road in Johannesburg for an advert, with the wording “Sabena will get you there faster”. So what’s the problem with that, you may ask? Unfortunately, the billboard was located outside a graveyard. The media – and his competitors – had a field day.

Entrepreneurs know they have to break the rules – but they also know that it’s essential for their success.

John Hunt and Reg Lascaris have been prominent in the advertising industry for decades now, running Hunt Lascaris TBWA. But when the company was really small and unknown, they hit on a wonderful way to get extra publicity – for free. Since they travelled a lot by air to visit clients, they would check into their flight, but not board until their names were announced a few times. Thus there were hundreds of passengers who would hear, “will Mr Hunt and Mr Lascaris please board at gate six immediately.”

Talk about brand recognition.

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Vol 98 - July 2014

business IT

Digital collaboration A look at how IT is streamlining meetings and training in the 21st century

L

ove them or hate them, meetings are important as business generators and feedback mechanisms. We are all aware that meetings can be frustrating timewasters that dilute productivity, but they remain essential to sealing a business deal, sharing new information, or brainstorming new ideas.

Since time is one of our most valuable and often-squandered resources, cutting-edge technology offers assistance in creating and maintaining more productive, efficient meetings that shrink business and communication barriers.

It is these technologies that enable us to chair a national meeting or be the keynote speaker at a conference half way around the world from the comfort of our office.

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In order for technology to streamline our lives, it needs to work properly and be used correctly. Too many of us have waited while helpless conference staff try to get the AV equipment working because the “techie” is nowhere in sight. We need to take responsibility for managing these forms of communication. It is estimated that today’s executive has as much as 200 incoming e-mails per day, making it very easy to miss a simple client meeting request.

On the other hand, executives are attending more meetings because the cost of organising them has dropped significantly, and they are easier to attend via satellite. According to Technoserv.com, the average senior executive spends more than two days per week in meetings involving three or more co-workers, and 15% of an organisation’s collective time is spent in in meetings. With the use of two-way video and audio transmissions, today’s traditional Monday morning meeting could mean a team teleconference with an agent 1 200km away, or a high-

end client in Tokyo, with shareholders dotted around the globe. It is no longer necessary to spend time and money flying to destinations for face-to-face meetings. These funds can be invested in cutting-edge equipment that can boost the business globally.

This is where choosing the right supplier - who will back up the investment with necessary service, training and support - remains integral to growing the initial IT investment.

Videoconferencing There are two kinds of videoconferencing systems. A dedicated system has all the components packaged into a single console made up of a high-quality remote controlled video camera, omni-directional microphones, TV monitor, speakers and a video projector. These can be sized to fit large auditoriums and meeting rooms.

There are also portable devices for individuals, which come with a fixed camera, microphone and loudspeakers Vol 98 - July 2014

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business IT built into a single lightweight console.

These desktop systems are normally addons to a PC, and include all the necessary codecs and transmission interfaces.

Cloud-based videoconferencing can be used without the hardware usually required for videoconferencing, and is useful for SMEs. Cloud-based systems can handle 2D or 3D video broadcasting, mobile calls and VOIP. They can also come with video recording functions to store data relating to past meetings.

Videoconferencing is also an effective way for students in remote areas to learn through two-way participation.

Reaching teachers and lecturers worldwide, small schools can use videoconferencing technology to pool resources and provide courses which

they could not otherwise afford.

Be warned, however, that poorly configured or inadequately supervised videoconferencing systems can allow easy “virtual entry” for hackers, who can then access shared data via their own systems.

The room The classroom, whether for students or executives, should enjoy the advantage of enough space for a number of seating styles, enabling a clear view of AV equipment, such as projectors. Here electronic whiteboards must be easily moved around, and projector screens must be high enough to view, but be easily retractable for storage.

Lecterns assist the presenter with a central podium and enough space to

place papers or a laptop, as well as a microphone and controls such as pointers or remotes for volume, blinds and airconditioning. Speakers can either be built-in or set up for events. This should include a stereo system with MP3/CD/ DVD or Blu-Ray players, along with sound recording devices. White boards and flipcharts require paper pads and an adequate supply of marker pens that are clearly labelled as either permanent or water soluble.

There should also be nearby access to an administration centre for the printing and photocopying of documents.

Multi-national conference centres may invest in permanent translation booths and equipment; however, portable systems are available for easy implementation as and when required.

TIP: Meeting attendees often bring their own laptops or notepads to a meeting, but it is still a good idea to provide a pen and pad for those who don’t. It is an effective opportunity to market the brand long after the executives have left the room.

TIP: Keep a handy toolbox of stationery items for any emergency or training requirements. It should include wide tape, insulating tape, sticky putty, a stapler with staples, pens, paper, pencils and marker pens.

TIP: Any decent meeting room will provide access to natural light; adjustable lighting and air-conditioning; comfortable seating; nearby refreshment breakaway rooms; and clearly marked toilets.

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Perhaps no other executive managed organisational time more effectively than the late Steve Jobs. Focus was a key to Apple’s success. Each year Jobs took Apple’s top 100 executives off-site for a planning retreat and pushed them to identify the company’s leading 10 priorities for the coming year. Members of the group competed intensely to get their ideas on the short list. Then Jobs liked to take a marker and cross out the bottom seven. “We can only do three,” he would announce. His gesture made it clear to everyone present what the company would and would not take on. Jobs cut through the noise and enabled Apple to invest the time of its top talent strategically, without dilution or waste. This dramatically accelerated the pace of innovation at the company and helped it become one of the largest in the world by market capitalisation. www.hbr.org

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Vol 98 - July 2014

business IT

Epson explains colour light output versus brightness There are a multitude of factors to consider when choosing a projector – with two of the most important being picture quality and brightness.

“Unfortunately, most projectors’ specification sheets only offer a brightness rating, measured in lumens, that tells you how bright the projector will be when displaying an all-white image,” says Dean Jules, projector account manager at Epson South Africa.

“What a lot of vendors don’t tell you is that a projector’s colour brightness can be significantly lower, making for dull colours. And dull colours make for dull viewing, no matter how much you try to liven up the content.”

It is therefore vital that a projector’s colour light output (CLO) should be taken into account when purchasing a projector for a school environment. Ideally, the CLO and the white light output (WLO) should offer equal lumens (brightness).

“Different projector technologies deliver colour in different ways, so to find out a projector’s colour brightness, simply check the brightness of the component colours of red, green and blue. This gives you the CLO figure,” he says. “To gauge whether your image will be vivid and bright, make sure that the lumens for your colour brightness or CLO match those of the white light output or brightness.

“Projectors based on 3LCD, like Epson’s projectors, will never boost their white light output at the expense of colour,” he says. www.shop-sa.co.za

“Because of the way Epson’s 3LCD works, white and colour brightness will always be the same, producing clear, sharp and vibrant images.”

Epson projectors ideal for the education sector include: • The Epson EB-1410WI interactive meeting room system offers an all-inone solution for the classroom. This projector combines 3 100 lumens with short-throw projection, an interactive whiteboard and a paper flipchart. This promotes collaboration during each lesson, and enables easy content sharing afterwards.

• The wall-mounted Epson EB-485Wi ultra short-throw projector offers 2 600 lumen white and colour light output, dual pen interactivity and advanced networking capability. Schools can share content to multiple projectors simultaneously over their network.

Factors to consider when purchasing a projector for business use include: • Will you need to travel with your projector? Look out for an ultra-slim, ultra-light, mobile model that will fit into a laptop bag.

• If your projector is going to be used in a boardroom environment for brainstorming, interactive presentations and strategy sessions, consider a multifunctional projector.

The Epson EB-1400WI is an allin-one interactive meeting room system that combines short-throw

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projection, interactive whiteboard and paper flipchart in one device.

Think carefully about resolution the highest resolution projector may not match the capabilities of your PC or notebook.

If you don’t have a device capable of displaying widescreen content, you won’t need a widescreen projector.

HD-quality output is fantastic but unnecessary unless you need a powerful, professional installation projector. The Epson EB-G6250W offers colour uniformity features, to compensate for unequal colour distribution by adjusting the intensity of RGB on individual areas of the screen.

Where will you use your projector?

If it’s in a fixed location, consider a ceiling mounted model that can be operated with remote control.

Consider connectivity. Cables are fine, but wireless capability or WiFi is quicker to set up. Epson’s iProjection app lets you connect your smartphone to your projector to display documents or images, remotely control your projector, or display files through it from your e-mail or cloud storage.

If your projector is going to be used in a small room, consider short-throw and ultra short-throw projectors. The compact Epson EB-X18 is quick and easy to set up, and offers wireless connectivity. my office magazine

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personability Canon is a world leader in imaging products and solutions for the digital home and office.

Q&A

with Dana Eitzen

Meet Dana Eitzen, Corporate & Marketing communications executive at Canon South Africa

Describe the brand integrity of Canon in South Africa The Canon brand is managed and regulated by Canon Europe, of which Canon SA is a subsidiary. Although Canon SA was established 14 years ago, the Canon brand was firmly entrenched long before that through our network of trusted distribution partners.

We have worked hard to establish the integrity of the Canon SA brand since then. I receive brand training at Canon Europe because Canon is very specific about how the Canon brand is marketed. For years now we have seen the brand integrity come into its own locally, which is a really satisfying experience.

How are you working to increase B2B sales?

We have intensified our focus on this aspect of our business and we are seeing results. We have also increased our sales force and recruited expertise from Europe to assist with the management and strategising of our B2B division. I believe that we offer the best and most cost-effective business products available locally. This is backed by the latest software implementation and after-sales service. We have also appointed and aligned forces with top partners locally.

“At this stage our channel is a well-oiled machine.�

In what way do you differentiate yourself in such a competitive market?

Well of course we believe our products are market leading – including our small/home office printers/scanners/MFPs and laser products. Our large office printers and our business imaging products are also making major strides in SA. Canon invests heavily in R&D, which means that it remains at the forefront of new trends and continues to incorporate the latest technologies and innovations into its product lines. Canon is not only a market leader in terms of its products, but is also a trusted brand promising quality, excellent support and service.

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What is your approach to different sales channels?

We have a very strong and knowledgeable marketing team in place which works with our product managers to promote our products within the consumer and retail markets. Canon hosts annual training workshops for retailers to ensure that their own sales forces are armed with all the information they need to market, sell and support our products. We also host annual media events to ensure that journalists are able to promote and effectively communicate the capabilities of our products to the business and general consumer markets.

Three years ago, Canon introduced its Annual Canon Expo which attracts over 9 000 consumers. The event provides an

Vol 98 - July 2014

Minimising risk while introducing changes that could improve profitability is crucial to the financial health of your organisation.

At Canon, we understand exactly what it takes and we have the expertise, experience and technology to help you make it happen. with Canon. Discover an unrivalled range of technology, consultancy and support at canon.co.za

1THREAD_6753_MAS

WITH CHANGE COMES RISK

personability invaluable platform for Canon SA to engage directly with its partners and the public. We have an extensive database which subscribes to our monthly online magazine, Click.

Our own staff undergoes regular training on our products so that they are well-equipped to provide advice and knowledgeable service to customers. Many travel to Europe to attend training sessions. We make sure to cover all our bases encompassing marketing, sales and B2B. What is the single biggest problem affecting the industry presently?

I would say the market is saturated with choice, and there is an on-going price war and battle for market share. Despite this, Canon has stayed at the top of the game, with statistics still indicating that Canon is the number one brand in most sectors we play in.

If you could change one thing in your industry, what would it be?

The industry is where it should be and I think there is a place for all role-players. As long as the competition stays healthy, Canon will continue to strive to deliver great quality products.

How are you helping dealers win tenders in what has been described as still “a tough market”?

We provide them with unparalleled levels of support. Canon has a good reputation locally, not only as a supplier of leading-edge technology, but also for providing solid partner backup.

Comment on the current market as you see it I think our economy is still very much in the recovery phase. The industry as a whole could be doing much better, but with all the options available today, the market has become quite diluted.

It is up to the manufacturers to ensure that they always stay

ahead of their game and deliver the best possible, most relevant technology. This is one thing Canon can definitely lay claim to.

Do you believe there is threat from online platforms? Why? Yes, there are certain threats related to some of our product groups but Canon is taking every precaution to form part of the online platforms, such as irista.com.

Briefly describe the highlights of your working career I had a wonderful few years at SA Rugby where I was privileged to work with a lot of our most famous and prominent people in rugby. I also had the opportunity to travel and experience the team environment.

What has been your greatest lesson in life?

When you have a major disappointment, you have to pick yourself up, dust yourself off and learn to live with it. No one else can live your life for you. Life is truly too short to waste one moment thinking about the disappointments.

Tell us about the highlights or achievements you have enjoyed in your career?

I had the privilege to earn my Springbok colours as the first women’s Springbok manager.

Do you believe trade shows and exhibitions are important to your business? Does the company exhibit or just visit?

Canon SA only started exclusively exhibiting at its own dedicated expo three years ago. This year, however, Canon will for the first time have its own stand at FESPA SA – a trade show that was held at Gallagher Estate from 2 to 4 July. We are also represented at most industry-related expos through our wide array of retail and distribution partners.

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Canon SA Expo The Canon SA Expo is an annual event held in Johannesburg which offers attendees a variety of speakers, workshops and training environments involving products, software and accessories from Canon.

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There is also a photographic competition, and a number of product specials to catch visitors’ attention.

Published specials on offer at the Expo events are made available through the dealer channel around the country, so

consumers are able to purchase these offers at all major retail stores and photographic shops which sell Canon products.

Look out for the 2014 show towards the end of November.

Vol 98 - July 2014

marketing savvy

That’s a wrap Top companies are using vinyl wrapping on their fleets to grow brand awareness

Seven questions you need to ask before having your vehicle wrapped: •

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Can you dazzle me? Most companies take pictures of almost every vehicle they wrap. When you call, ask them for a portfolio.

Are you a wrap star? Look at the level of clientele the company services. If the company has large A-list clients, it is likely they are getting it right - and don’t be scared off because you’re not one of them. More established graphics companies offer competitive prices because of their efficiencies of scale and their volume purchasing power.

Can you give me references? Call a few of the company’s clients and ask them about their experience, or look for reviews on social media platforms or the Internet.

What materials do you use? The type of job and length of application dictates the type and quality of vinyl. Cheaper materials should only be considered for temporary graphics (that is, a timesensitive promotion) or for a simple logo and lettering job.

Am I being outsourced? Many smaller companies act as a storefront to another company doing all the work. The price will be marked up, and your vision will be communicated through a second party.

Do you take it off? Not all companies that install vinyl graphics remove them too.

What do I get for my warranty? Hoods are especially problematic because of the heat the engine generates. Ask about the warranty upfront.

www.shop-sa.co.za

V

ehicle wraps are dynamic, eye-catching, mobile graphic designs.

Images, text and logos are applied to vehicle surface contours using polyvinyl. They are guaranteed to give you maximum exposure wherever you go. Whereas billboards are static and twodimensional, vehicle wraps rank highest amongst outdoor advertising media due to their rate of interest and reach.

Offering businesses a potent marketing tool, the return on investment (ROI) is factored against the number of vehicles likely to come into contact with it and the cost-per-impression.

Approximately 30 years ago, vinyl graphics took over from paint as an application, with the advent of the first simple decals and lettering made from cut vinyl. In 1993 3M paved the way for full vehicle wraps with the development of a vinyl adhesive that is printer-compatible and weatherproof.

Permanent, yet removable, today’s vinyl wraps will survive carwashes and harsh elements, yet can also be removed up

to five years after application - without damaging the vehicle’s paint.

There are three main components that comprise a full vehicle wrap: laminated, adhesive-backed vinyl applied everywhere but the windows; perforated vinyl to cover the windows; and cut vinyl used for spot lettering and graphics. The perforated vinyl shows a seamless print on the outside, though from the inside it looks like window tint. Cut vinyl can add smaller elements to the wrap design, such as a phone number, Web site or sponsor. If those elements should change, the cut vinyl pieces can be removed easily so the whole car doesn’t need to be re-wrapped. It is necessary to note, however, that the ease of removal over an entire vehicle will depend on the quality of the vinyl used and the amount of time the wrap has been left on.

When getting an estimate of costs, factors are dependent on whether you are wrapping a single vehicle or an entire fleet; the type of materials; the type and size of vehicle; and the square footage to be covered. The first cost incurred is the design fee, depending on the number of hours the designer takes to compose and complete the design; followed by cost of materials (priced by the square foot); and cost to install - based on the size of the vehicle and its complexity. For instance, the price per square foot for a Volkswagen Beetle will be double that of a box truck, because of the contours on the Beetle.

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how to

Label me Designed to suit almost every imaginable need, label makers have evolved into an essential tool for every office

E

very office needs an organisational perfectionist; that one person who keeps spaces tidy, files ordered and storage items labelled. There is no tool more suited to an organisational perfectionist than a label maker.

Whether a small business needing to print address labels or a large warehouse needing to manage a workflow system, label makers of today have advanced features enabling users to personalise every work area.

Questions to ask when buying a label maker Consider your needs before deciding on a system. Ask yourself the following questions: • What type of labels do you need to generate?

• Will they be a basic size using a single font for on-the-spot labelling, or a more advanced system that allows for customisation - for example an

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electrician working at a large facility where safety features need to be displayed.

• Do you need barcoding or print history for frequently used labels; batch printing; or per-minute print capabilities in order to save you time?

• How many font options will you need?

• Do you need easy-to-type-on QWERTY keys, or extended symbols or punctuation?

• Do you need time-saving presets?

• Should it be hand-held for portability or a larger machine offering more features and quicker output?

• Is it comfortable to hold, easy to type on, and intuitive to use?

• Do you want it to plug into your computer via USB so you can design custom labels?

• Will a display screen and keyboard suit you better?

• Do you need networking capabilities so more than one user can benefit from it?

• Is there a wireless option?

• Do you need a power cord or battery-operated device?

• How does it print? Can it print by thermal transfer for colour options; or switch between methods?

• How long does the printed label need to last?

• What is its durability capabilities and will the labels live indoors, outdoors or both? Remember direct sunlight can cause labels to fade, and water can damage non-laminated labels and sticking capabilities.

• What type of labels do you need?

Should they be laminate tape for quick and easy use? Are replacement labels easy to find?

Once you have identified the perfect label maker for your requirements, sit back and relax. Today’s label makers are robust and durable, and will continue working for years to come.

Office labelling solutions now trending Quick, easy to use and good for business, the DYMO LabelManager from SSC is the modern answer to a precision office environment. It allows office professionals to easily name and identify documentation, filing trays and computer media with eye-catching, colour-coded labels which clearly classify what kind of material the media contains - and their confidentiality status.

The thermal printing technology eliminates the cost of ink or toner, and the hassle of sheet labels, and is driven by its DYMO Label v.8 Software.

Connect a DYMO LabelWriter label printer to your PC or Mac and you are ready to print a variety of label sizes and styles, making for first-class labelling results where style, décor and reputation matter.

The resolution graphics mode offers crystal clear text, graphics and barcodes, and the compact design fits anywhere in a modern workspace.

Packed with features inspired by consumers, such as touchscreen editing, large screen and print preview, it enables speedy organisation of workspace or storage areas.

A toughie in its class, it can stand up to the toughest conditions an industry can dish out, dispensing affordable and long-lasting productivity every day.

Selected LabelManager models run on a rechargeable battery pack, eliminating the inconvenience, expense and waste of alkaline batteries.

Now how clever is that?

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Vol 98 - July 2014

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needful things

We have you

covered Protective equipment for work on the move

2 1

3

1 Whether you are claiming business mileage from the taxman, billing clients for travel expenses or keeping tabs on your employees and business vehicles, Little LogBook fits the bill perfectly. It is affordable, automated and easy to use, with no painful monthly expenses.

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2 Nicks, scratches and cracks eventually render cell phone screens unusable. A protective film ensures your devices stay pristine.

3 The modern white-collar worker has their life on their laptop. A padded bag protects the machine from damage or accident, and ensures comfort when on the move.

Vol 98 - July 2014

needful things

1

2

4 3

1 Outdoor work - whether at the warehouse or on a delivery route - requires protective rain gear to keep staff dry and ensure a full day’s productivity. www.shop-sa.co.za

2 Rain or shine, a handy brolly provides shelter from the elements when moving between the car, office or golf course - and it is a perfect tool for promoting your brand or product.

3 From processing to packing and cleaning, protective gloves ensure hands – a worker’s most valuable tool – remain dry and unscathed.

4 Reflective vests are essential for personal safety when outdoors or in high-risk areas. It also helps to denote authority of security personnel. my office magazine

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management software

Easing the burden of stock management

Stock management software improves the efficiency of inventory-controlled operations

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he ordering, moving, selling and securing of stock represents a process that can make or break the company if not handled correctly.

As supplies move in and out of manufacturing and import warehouses, through resellers and into retail environments, it is imperative that products are handled via an efficient and

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managed process that provides stock movement and analyses; allows for inventory shifts and top-up; and ensures controlled and accurate accounting and auditing.

For larger organisations, inventory management software can run in tandem with fleet management systems, and the overall supply chain management process of receiving, storing, picking, packing and moving.

Fully-integrated systems with tools for managing inventory and reporting on

operations, effectiveness include workflow processing, invoicing and alerts.

Some systems also have the advantage of being compatible with Apple iPads and accessible from any computer’s Web browser. They also support mobile barcode scanners from many of the most popular hardware providers.

Also available are scalable systems for smaller warehouse operations which can be customised to link to third-party logistics warehouses. At retailer level, such systems link to the scanning system Vol 98 - July 2014

management software at the till.

Whether upgrading or setting up a new inventory system, the process initially requires the physical counting of the merchandise; setting a schedule for recounting; and establishing an inventory management software program that allows staff to easily account for the incoming and outgoing product processes.

Since each product item ultimately carries its own asset value, and will appear on a balance sheet, directly affecting the cost of sales and profit and loss reports, it also maintains an accurate inventory. In this manner, the company’s accounting will naturally keep itself up to date. The company will know what is in stock at all times and will be able to better manage purchase orders, as well as give detailed reports on what is selling or running low – which will prevent supply delays further down the line.

Inventory management and warehousing is a high-cost process as it involves many sub-layers of handling.

Think about a single product, whether a head of lettuce or an industrial-size printer. It must be grown or manufactured and assembled, packaged, transported and stored – all of which requires labour, electricity and so on. The inventory

system aids in streamlining these processes and ultimately ensuring that products are brought to market at the lowest possible cost.

The best inventory management system will find the right balance between IT and human intervention. Software can help to automate the process by recording both incoming and outgoing merchandise; setting minimum stock level alerts for each stock item; setting alerts for reordering of stock; ensuring there is never too little or too much merchandise on hand; processing invoices and shipments; and tracking the amount of units still on the storage shelves.

The human element provides a checks-and-balances system that ensures the software is being used correctly; is accurate; and each part of the process dovetails into the other to improve efficiencies and reduce costs. In this way, inventory levels can be tracked and issues such a theft, packaging deficiencies, mistakes or delays can be immediately identified.

Effective inventory management will also ensure a high level of customer service, as products are on hand when orders come in. It is also able to accurately track over- or under-shipments.

For example, a customer phones to inform you they have only received four

of the six items ordered. The company can check the data and confirm that there are still two extra units in the warehouse.

In this manner, not only are incorrect shipments reduced, but managers are able to identify risk more easily.

Redundant stock which doesn’t move can be the difference between surviving the lean months or not. A company needs to be able to only order the items it needs to keep sales up without running out of stock.

Stock left gathering dust on the shelf is a waste of revenue which could have been used to do more marketing.

Inventory systems will keep accurate records of what is moving and what is slow or aging, enabling a company to decide on whether or not to offer specials or end unsuccessful product lines. A stock inventory system will also give a company the ability to track orders and sales per client and per product. In this way, the high sellers can be tracked and better aimed at specific markets.

Whether upgrading your warehouse capabilities, improving inventory control, or building an entirely new storage unit, begin by exploring what the company can do with an advanced inventory system. It will help to save money and decrease loss, growing the bottom line.

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Pre-inventory clean up • •

•

•

•

Combine similar inventory together into a single storage location.

Discard items which will not or cannot be used, either as scrap or as bulk sales.

Use past inventory counts to identify old goods, or use past sales as an indicator. If a product hasn’t been used, moved or sold within the past two years, is it still a viable sale?

Label bins, units and storage areas and demarcate workspaces so that goods are readily identifiable.

Rearrange parts and workstations so that work moves through the process in an orderly fashion, taking into consideration how the process works in order to reduce the excess movement of people and goods.

www.shop-sa.co.za

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crime alert

Securing your data and devices Keep data and devices safe with these handy tips

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our laptop has been stolen. Now what? Unless you already have a subscription to anti-theft software - or use one of the free, downloadable apps online - there is nothing you can do at this stage, apart from report it to the police in the hope that they may be able to recover it.

What you should do right now, however, is take the following, necessary steps towards protecting your hardware, software and sensitive data in preparation for the eventuality of theft - especially if you travel frequently.

Enable all built-in security options make sure you have all security options enabled on your devices. Apple’s mobile devices come with data removal built in. The Find My iPhone app allows you to remotely lock and erase your stolen device as soon as anyone connects it to the Internet.

Password protect your device - make

sure the passwords you choose are strong. Use upper and lower case letters, special characters and numbers. This will mean that you will have to log in each time you use it - but it’s a small price to pay as thieves can garner a lot of personal information through automatically loggedin applications such as Facebook.

Secure the device at all times - never leave your device unattended. If you are using devices in public spaces on a daily basis, such as in a retail store, the cheapest and most effective means of protection is a cable lock. Before you start shopping around, check that your laptop has a universal security slot (USS) with which to attach the security cable to the laptop chassis. Roughly 80% of laptops produced today do come with this. If you don’t have a USS port, consider a cable with an adhesive pad and contact sensors. Both the security cable and the lock will need to be sturdy.

Tubular cylinder locks are preferred to tumbler locks, as fewer thieves are equipped to pick the cylindrical variety.

Get tracking software - when tracking software is installed on your device, it runs in the background. Once alerted, it can locate your device. Most anti-theft products have the ability to lock your laptop remotely and display an immovable

message on the screen – perhaps your phone number, or details of a reward for the safe return of your machine.

Keep serial numbers at hand - record your device’s serial number and MAC addresses. They are the most useful information to help track down and identify your device.

Back up your data - make sure you regularly backup your data to an external hard drive - or better yet, use a backup service like Norton Online Backup which allows you to save your files to the cloud.

Having all your information in the cloud keeps it off your hard drive so thieves can’t have access to it - and it means you get your files back.

Encrypt your device - you can encrypt information held on the hard-disks of desktops, laptops, USB sticks and other portable media such as an external hard drive or memory card. This is especially important for personal folders which contain password lists, banking details and tax forms.

Whether you’re looking for high-end, expensive options that take care of many devices across an organisation, or for something for your own personal use, there are a number of high-quality packages that are easy to set up and use.

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PLATINUM SPONSORS:

GOLD SPONSORS:

SILVER SPONSORS:

Keeping shop-sa members abreast of criminal and fraudulent activity in the stationery and office products industry To sponsor the Crime Alert page contact 011 781 0370 REPORT CRIME AT info@shop-sa.co.za Renew your Crime Alert sponsorship today! Call Wendy Dancer on 011 781 0370 to book your logo placement on the Crime Alert page as an industry leader in transparency, information sharing and anti-crime business ethics.

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Vol 98 - July 2014

Protect your personal information from getting into the wrong hands with Rexel’s Award winning Autofeed shredders

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labour law ACKNOWLEDGMENT IVAN ISRAELSTAM is the chief executive of Labour Law Management Consulting. Go to www.labourlawadvice.co.za for more. This article first appeared in The Star.

Insubordination might breach the employment contract

T

rue insubordination goes to the heart of the employment contract. However, the terms “insubordinate” and “disrespectful” are often used interchangeably, when in fact they have different meanings which could impact the outcome of a potential breach of contract.

It is vital that both employers and employees understand: • What insubordination really is; • How it differs from disrespect; • How insubordination affects and is affected by the employment contract; • What a reasonable instruction is; • When a charge of insubordination is not appropriate; • How seriously the law views insubordination; and • How it should be dealt with.

What is insubordination?

The Collins Concise Dictionary defines “insubordinate” as “not submissive to authority; disobedient or rebellious”. It

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Employers complain frequently about “insubordinate” and “disrespectful” employees. But these terms are often used incorrectly is the refusal of an employee to bow to the authority exercised reasonably by the employee’s superior.

This could include conduct such as: • Refusal or intentional failure to obey reasonable and lawful instructions; • Comments such as “you have no authority over me”; and • Telling the manager to go and get what they want from someone else.

Insubordination versus disrespect Insubordination applies only upwards and can only be perpetrated by a junior towards a senior. Disrespect, on the other hand, can apply upwards and downwards. For example, it would be disrespectful for a manager to shout at an employee and tell them to “get out of the office”. Disrespect is therefore not necessarily linked to a person’s position of authority, but can also be linked to human dignity.

Insubordination and the employment contract In my view, every employee is by the nature of the employment relationship - bound to carry out the reasonable instructions of the employer.

A reasonable refusal to do so could constitute a breach of the spirit of the employment contract. Therefore,

unequivocal and unjustified refusal to carry out reasonable instructions is a very serious offence.

What is a reasonable instruction?

In my view a reasonable instruction is one that: • The employee is capable of carrying out; • Involves a task that is not substantially beneath the employee; • Does not infringe the rules of the employer or the laws of the country; and • Involves a task that truly needs to be done.

For example, if the boss tells the sales manager to come in at midnight to clean the toilets with DDT, the sales manager would be entitled to refuse because to carry out such a task would mean: • Using a banned chemical; • Endangering the health of employees; • Working at a time that is not normally worked; • Carrying out a task that others can do and that is well below the level of the sales manager; and • Carrying out an instruction aimed at demeaning and victimising the sales manager.

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mobile printing

Paper manufacturer launches free print app International Paper’s release helps the company to stay relevant

Web Buttons

“Research shows that people want to print from their phones and tablets, but either don’t know they can or find the experience frustrating,” says International Papers Printing and Communications Papers vicepresident John Sims.

“We launched the Print Hammermill print app to make it easier for people to print from their phone and tablets. Print functionality differs significantly across mobile devices.

The ease of clicking ‘file’ and ‘print’ isn’t there for users on the go, and the print options that do exist are very limited.

“While some print apps increase the functionality of printing, they are sometimes limited to a brand of printers. Then there’s

www.parrotproducts.biz

the cost. Print apps that do increase functionality are usually not free. Print Hammermill solves all these issues by giving users a printing experience similar to that they get with a personal computer; it is free and works with every printer.

“Hammermill is the most recognised paper brand in North America. For more than 100 years, customers have trusted our brand to deliver high quality, dependable performance. We believe customers will see the Hammermill name on the print app and know it will perform.

“We are thrilled with the response. We have already had tens of thousands of downloads and it is increasing daily. As

www.chafrica.co.za

important as downloads are, reviews matter and we have 4.5 star reviews in both the Apple App Store and Google Play Store.

Reviewers are literally thanking us for providing Print Hammermill, so obviously we are meeting a need.

“Our goal was to raise consumer awareness of the east and effectiveness of printing from mobile devices. People have a need to print on the go, and by offering Print Hammermill free on a limited basis, we hope to see mobile printing take off on a larger scale. With so many office products attached to paper sales, robust print capability is important for paper and the office products category in general.”

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www.silveray.co.za

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email: sales@redfern.co.za

THE LABEL SPECIALIST Stick with the best!

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www.nikki.co.za

www.hortors.co.za

www.rexelsa.co.za

www.bop.co.za

www.interstat.co.za

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sales savvy ACKNOWLEDGMENT http://blogs.salesforce.com by Thomas Oriel.

Three best practices for sales pipeline management Leaders must embrace a flexible approach to selling, leveraging insights and judgements to streamline the sales process

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ast month, an interesting article by CEB executives on the Harvard Business Review Web site pushed for a more creative approach to B2B sales.

my office magazine

The arguments are familiar: wellinformed customers, changing buying behaviours, and increased pressure on prices all contribute to the demise of the traditional sales machine.

The conclusion: leaders must abandon

their fixation on process compliance and embrace a flexible approach to selling driven by sales reps’ reliance on insight and judgment.

I understand where this is coming from; I am on the record as listing The Vol 98 - July 2014

sales savvy Challenger Sales as one of the best business books I have ever read. But isn’t the goal of great customer relationship management (CRM) software to bring order and process to the chaos of B2B sales?

I think the solution is to not overengineer your sales process. It has to be flexible enough for your sales reps to feel guided but not constrained. Based on that idea, and my experience with SalesClic for Salesforce clients, I have identified a few areas of sales pipeline management where less is indeed more.

Pipeline stages When the number of stages in your sales pipeline exceeds four or five, it usually becomes more difficult to explain the specificities of each stage. In this situation, there are two consequences:

•

•

Your process becomes inwardlooking (focused on your internal requirements) instead of outward looking (aligned with your prospects’ challenges).

The number of “exotic movements” in your sales pipeline (opportunities jumping stages or going back and forth between stages) increases, and the accuracy of your pipeline statistics decreases.

Validation rules Validation rules are crude enforcement mechanisms - the opposite of the flexibility noted in the HBR article. They tend to generate frustration and, because of their negative impact on adoption, paradoxically decrease data quality.

I think they should be left to “hard” requirements, like compliance or

Sales pipeline essentials •

When working on deals, make sure you’re working on research, the relationship, solving problems or closing the deal.

• Keep sales admin light and sales activity high – this way you will see results.

• Focus on next steps - this typically suits businesses that sell services like an agency or consultancy, where deliverables and the time it takes to win a sale can vary greatly. Next steps help you to move a deal forward and get it over the line.

• Always be closing - spend at least 80% of your time closing.

• Remember, it’s a numbers game.

• Focus on the top of the pipeline; the rest will follow.

• Your business today reflects your activity three to four months ago.

• Monthly revenue has to be your number one priority when you are small and trying to grow.

Despite CRM projections, this is what you need to keep your eye on – it is the only thing that counts.

• What is the most valuable customer interaction you have? Is it a face-to-face meeting, a pitch, sending a proposal or getting a lead in? Whichever you deem to be the most important must be counted on a weekly basis. www.buildtracks.com

www.shop-sa.co.za

documentation, where their legitimacy cannot be disputed.

Activity metrics Activity metrics (such as the number of calls or demos) are traditional sales management tools. Their effectiveness for complex sales has always been dubious, but in an environment that favours creative and adaptable sellers who challenge customers with disruptive insights into their business, they are reaching new lows.

My advice: if you do it, do it well, and run the rigorous data analysis on your CRM database that will surface solid correlations between specific activities and the outcome of your sales process. Otherwise, refining your team’s understanding of the challenges facing your prospects at each stage of your sales process will be more profitable than monitoring “dumb” volume indicators.

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How to approach your sales pipeline: •

It’s a pipeline, but your prospects shouldn’t know that. The last thing you want to do is make your prospects feel like they’re in some kind of sales funnel. Don’t treat them like a number, and don’t force them to go faster than they’re willing or ready to go.

An effective sales pipeline will nurture prospects on their time with occasional offers to let them self-select into a more active communication and buying cycle.

• Do not sell - especially in the early stages when prospects aren’t ready to buy. Instead, add value, educate, connect and empower. Become a trusted adviser for your prospects; someone they know won’t sell them something they don’t need or that won’t benefit them. The more you build value, the more your prospects will look forward to hearing from you.

• Automate as much as you can - this means reminders for next steps, the next steps themselves (based on activity triggers), and content templates you can quickly customise for individual prospects. Custom communication is important, but if you understand your customer base, there’s plenty to templatise and automate to save you significant time and hassle as you execute.

• Focus on great content - be remarkable. Be educational.

Make yourself required reading for your prospects. Teach them how to do their jobs and live their lives in a better way.

Great content, especially in today’s information-overload world, can be a powerful differentiator and attractor of new business.

By Matt Heinz of www.agsalesworks.co

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breakroom

A breath of fresh air Smells can make or break a mood

T

he nose is one of the most hard-working organs, since our sense of smell is our most primal one - located in the same part of the brain that affects emotions, memory and creativity.

Nothing is more off-putting than an undesirable odour emanating from putrid bins in a service area, or the unidentifiable smell in an office block, breakroom fridge or public washroom.

Enter modern air fresheners. They were first introduced in 1948 when military technology for dispensing insecticides was developed and adapted into pressurised spray using chlorofluorocarbon (CFC) propellant.

Aromatic compounds dispersed in a fine mist stayed suspended in the air for an extended period of time.

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Soon the industry standard, air fresheners saw tremendous growth and development with the addition of chemicals that could also neutralise or destroy odours. With the move away from aerosols in the ‘80s due to the harmful effects of CFCs, other types of fresheners entered the market. These included scented candles, reed diffusers and heat release products.

Odours are removed via adsorption, often seen in public facilities which make use of silica gel blocks; oxidation, such as hydrogen peroxide and chlorine, which removes odours from surfaces; and air sanitisers, which remove bacteria from the air.

Whether an automatic air freshener dispenser set surreptitiously against the wall, a naturally-scented freshener in a car, or a urinal block deodoriser in a public restroom, simply changing the scent of a room automatically changes the ambience.

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business landscape

It’s elementary, my dear - but only sometimes

ACKNOWLEDGMENT

GAVIN MOFFAT can be contacted on gavin@puruma. com or follow him on www.twitter.com/gavinmoffat.com

Sometimes nothing can be truer than fiction

T

he underlying rationale of the decisions I make can be traced back to the unerring lucidity and undeniable logic of the world’s greatest detective: Sherlock Holmes.

That’s not to say that I consciously make decisions based on his work (or rather that of his creator, Sir Arthur Conan Doyle). Far

from it. There is, however, an irrefutable link.

I particularly love his approach to a problem or a mystery that needs to be solved. Start at the end, and the clues will reveal themselves as you work backwards toward the beginning. Conan Doyle was onto something, because this approach works from a strategic business perspective as well. Decide on the outcome and then work backwards by deciding the timeframe, the things that you will need to put in place and what you will need to achieve.

In the novel The Sign of Four, he says to Watson: “How often have I said to you that when you have eliminated the impossible, whatever remains, however improbable, must be the truth?”

From A Study in Scarlet, “I consider that a man’s brain originally is like a little empty attic, and you have to stock it with such furniture as you choose. A fool takes in all the lumber of every sort that he comes across, so that the knowledge which might be useful to him gets crowded out, or at best is jumbled up with a lot of other things, so that he has a difficulty in laying his hands upon it.” Fill your attic with items that will help rather than hinder your journey.

A challenge that most of the world seems to face, particularly in the realm of politics, is this one: “It is a capital mistake to theorise before you have all the evidence. It biases the judgment.” This is also from A Study in Scarlet.

“It was easier to know it than to explain why I

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Below is a collection of some of my favourite quotes from the mind of Sherlock Holmes, as they relate to thought processes.

There must be a reason why Sherlock Holmes is the world’s most-portrayed character on radio, TV, film and in print.

It’s the logic; the underlying sensibility of his thought process.

By the way, Sherlock never actually said “Elementary, my dear Watson” in any of Conan Doyle’s written works. I often wish he had.

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know it. If you were asked to prove that two and two made four, you might find some difficulty, and yet you are quite sure of the fact.” This is also from A Study in Scarlet and it encompasses the way we know something is correct, but can’t always explain it.

Sherlock says in A Scandal in Bohemia, “You see, but you do not observe. The distinction is clear.”

As life brings more experience I would agree with, “Life is infinitely stranger than anything which the mind of man could invent”, from A Case of Identity.

Any good strategist will heartily agree with “‘Data! Data! Data!’, he cried impatiently. ‘I can’t make bricks without clay’”, from The Adventure of the Copper Beeches.

And finally, one of my favourites: “We balance probabilities and choose the most likely. It is the scientific use of the imagination”, from The Hound of the Baskervilles.

Vol 98 - July 2014

association news

Personal protection of information starts with you shop-sa recently held an information evening for its members, helping them get to grips with the new Protection of Personal Information (POPI) Act: what it says; how it affects them; and what they should do to stay compliant.

The evening was sponsored by Fellowes Beswick, Kolok, Rexel, Pitney Bowes, Trodat, Dahle and Parrot Products.

The Protection of Personal Information (POPI) Act has been imminent for some years, and was finally signed into law in November 2013.

In principal, the business community has welcomed POPI as it brings South African legislation in line with international directives and laws that deal with the thorny issue of data privacy.

“POPI is not just about red tape and new overheads,” says Dr Peter Tobin from i-Act Africa. “It gives South Africa the opportunity to join the international community; to establish our own international competitiveness and to recognise the importance of data privacy. We need POPI because,

without it, we will be increasingly left out of the international community.”

In essence, POPI deals with how companies handle their customers’ personal information; ensuring that they take due care in collecting, storing, sharing and destroying it.

Tobin says there are many different aspects to the definition of personal information, all of which will need to be clarified once the Act is running.

And, while many companies have started overhauling their IT processes in anticipation of POPI, there are many areas where they could still fall short – or fail to recognise there could be an issue.

“To start off with, there are so many

different record types: electronic; photographs; documents; fiche; books; film; computers; maps; and other. We are going to have to tighten up our record-keeping if we want to comply with POPI. “Then, in many cases it’s not altogether clear what personal information is. Where does social media fit in? What is the profile we maintain on ourselves, our employees and our customers? And don’t forget, in terms of the Act, a company is a person as well.”

Companies also have to consider special requirements. “There are special considerations including information about children, the rights of data

The recent shop-sa information evening on the Protection of Personal Information (POPI) Act was sponsored

by Fellowes Beswick, Kolok, Rexel, Pitney Bowes, Trodat, Dahle and Parrot Products.

The evening aimed to explain the POPI act and its implications for the industry.

34

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Vol 98 - July 2014

association news subjects, and the appointment of information officers, electronic direct marketing, trans-border information flows and more.

“You need to understand the implications of POPI in your day-today operations as well as for events like direct marketing, call centres and exhibitions.”

Once the Act is promulgated and a regulator set up, companies will have just 12 months to become compliant with the legislation.

And companies that don’t comply face the prospect of a fine and possibly even prison sentences for company directors.

“There could potentially be fines of up to R10-million and jail time of up to 10 years for executives,” Tobin points out.

“Other implications of non-compliance include possible civil damages claims – including class action suits – as well as damage to the company’s reputation, loss of customers and damage to the business.”

But there are upsides to compliance as well, he says.

“There is an opportunity for your business to demonstrate good

governance,” says Tobin. “And your business could provide market leadership. You need to be doing the right thing – by your staff, customers, suppliers and authorities.”

Tobin believes that shop-sa members can take the initiative and lead the industry in terms of compliance.

“Chapter 7 of the Act makes provision for codes of conduct,” he says. “shopsa and its members need to consider how best to use this opportunity to create their own code of conduct for the industry.”

Tobin points out that taking action means the association can help to influence the spirit of the law.

“If we, as an industry, do nothing, we run the risk that the regulator will decide how to interpret elements of the Act, for instance the issue of destruction.

“The second option is for us to take the initiative and decide what makes the most sense and what we think is meant by certain terms and documents.

“The association is in a position to make a difference and to make all of our lives a lot easier.”

AZ Trading bids farewell to all its dealers AZ Trading, directed by Paul Naidoo, has decided to embark on servicing its key clientele, thus relinquishing importing functions. All key brands, such as DSB, Neorel and KW-Trio, will henceforth be managed by Denton Office Solutions (D.O.S), with effect from 1 July 2014.

The current base of reseller networks will now be individually managed by Theo Denton and his team at D.O.S, operating out of Johannesburg and Cape Town.

AZ Trading would like to take this opportunity to thank all our loyal clientele for their valued support over the years. Without them it would not have been possible.

We also wish D.O.S success with their new ventures.

How Rexel took POPI by the horns Many companies are still mulling whether they need to change the way they do business as a result of the new Protection of Personal Information Act (POPI).

While some have adopted a wait-andsee attitude, others have been a bit more proactive.

Rexel is a case in point: when POPI was signed into law last year, the company set out to find out exactly what implications it held for the business.

Dr Peter Tobin from I-Act Africa describes their action as a “bit of a leap in the dark” as the stationery organisation set out to find out how to adapt its business practices to accommodate the new legislation.

To start with, Rexel completed an assessment to gauge its initial level of compliance with the Act. This was followed by an analysis of what personal information processing takes place with the organisation.

“Once this was understood, policies were developed to meet the needs of the business and its stakeholders,” says Tobin.

“We were then able to design training for each staff member at Rexel that ensures www.shop-sa.co.za

they understand the Act and how it impacts their own job.”

The next step, and one that Rexel is already taking, is to make POPI compliance part of the company culture.

“An example is when you take someone’s business card, what do you do with it?” Tobin asks. “If you throw it in the bin you are making a big mistake: according to POPI you need to know where any information goes when you’ve finished with it.

“We need to change our thinking about a lot of things.”

Even shredding a document might not be sufficiently compliant, Tobin adds.

“There are a number of different security standards for shredders and your staff need to be aware of what they are. You need to think about the personal data contained on things like your old cell phones, photocopiers, fax machines, tablets and USBs among others.”

Having worked with Rexel on a POPI plan of action, Tobin says the messaging is starting to emerge in the company’s marketing, giving it an edge as having taken the initiative.

Top 10 tips to reach POPI compliance • • • •

•

•

• •

• •

Get approval for the POPI compliance project charter; Appoint an information officer; Identify the extent of current and planned compliance with POPI Act; Identify what personal information is in your processes, what records may contain personal information, and user rights; Develop and implement a POPI Act compliance policy and privacy notice; Review your Web site for POPI compliance and publish your privacy notice; Update your Promotion of Access to Information Act (PAIA) manual; Implement personal information management processes, including acquisition, processing, retention, security and destruction practices; Train staff on their role in POPI Act compliance; and Make POPI Act compliance business as usual – it should make your business more successful.

my office magazine

35

eco pages

Miss Earth SA stationery drive uplifts 9 000 learners

I

n addition to the over 7 000 learners whose lives were changed by the initial stationery distribution, which took place on 12, 13 and 14 February, Miss Earth South Africa joined forces with the Caxton South Newspaper marketing department to touch the lives of an additional 2 000 learners in Thokoza and Johannesburg South.

Thanks to the donations of corporate sponsors and the general public alike, the lives of these young learners have been enriched.

On Friday 22 February, working with members of the Caxton Newspaper Group, Eye of Africa, The Glen Shopping Centre and Osiris Trading, Miss Earth South Africa visited schools in Thokoza, Eden Park and South Hills to deliver in excess of 2 000 stationery packs and exercise books, printed and sponsored by Sappi.

The BP “Ads to Bags” campaign provided

the drive with 1 000 up-cycled billboard bags for the learner. Learners in Eden Park Ext 5, Crestview and Montanus were spoken to about responsibility, education, believing in themselves and always working hard to achieve their absolute best.

Miss Earth South Africa has also visited Suidheuwels, Die Mossie and Elethu Themba Primary Schools, in association with the Caxton Newspaper Group.

“The contributions of the public are what make it possible for us to equip these learners with the stationery they need to make the most of their education,” says Miss Earth South Africa national director, Catherine Constantinides.

Ella Bella, the organisation’s educational officer and stationery drive programme co-ordinator, said that the children were so overwhelmed with joy at having their own set of stationery that they asked if they had to give it back.

Many of the children had never had their own colour pencils or wax crayons. Bella explained that this initiative is about “placing value in our education system, assisting

learning and valuing the young generation”.

The Miss Earth South Africa continued its distributions in the Gauteng region before moving to KwaZulu-Natal and the Western Cape.

In addition, a number of stationery packs were sent to schools in Limpopo and the North West. The corporates that have been involved in collecting stationery and helping with distribution are Consol, Imperial Toyota, Tsogo Sun, Investec Banking, PDNA Auditors and Riso Africa Solar Printers. They have all given time and resources for the learners around South Africa to benefit from this campaign.

On-going contributions to the Stationery Drive can be made either in physical stationery or in the form of financial contributions to the Miss Earth South Africa organisation. Stationery sets are the easiest and most logistically uncomplicated to distribute.

For more information about how you can get involved, please visit the Miss Earth Web site at www.missearthsa.co.za, or e-mail the office at info@missearthsa.co.za.

eco pages

Winning over aspirational consumers

O

ver the past two years, GlobeScan and BBMG have tracked the emergence of a market segment that is driving sustainability toward a tipping point.

It is one where consumer motives are shifting away from obligation to do the right thing to desire to consume both differently and better. Choice frameworks are transitioning from “or”, the trade-off model, to “and”, the co-benefit model.

This market segment has been termed the “aspirationals”.

Aspirationals are materialists who define themselves in part through brands - yet they believe they have a responsibility to purchase products that are good for the environment and society. Aspirational consumers represent more than one-third of consumers globally (38%) and are defined by their love of shopping (93%), desire for responsible consumption (95%) and their trust in brands to act in the best interest of society (50%). They unite style, social status and influence, and sustainability values to redefine consumption. They are also more likely than any other segment to “share” and “make” products as alternatives to buying

something new.

Despite this last nuance, the latest GlobeScan Radar study across 21 countries finds that aspirationals are generally more trusting of different types of companies.

Aspirationals’ trust in sectors that tend to be in the business of solving societal problems is particularly higher than it is among other consumers. Automotive (mobility), pharma (health) and mobile telephone (communications) stand out, with trust scores some 16 to 18 points higher for aspirationals than for other market segments.

Only the tobacco industry is less trusted by aspirationals than by others, which is not inconsistent with the pattern. The point? The vanguard of today’s sustainable consumers are willing to work with, rather than against, the private sector to solve problems in ways that deliver to their values as both consumers and citizens, rather than just one or the other.

Specific brands that aspirationals cite (without aid) as being the most socially and environmentally responsible differ from other consumer segments across 21 countries as well. For example, in China and India, aspirationals consider brands such as Midea, Lenovo, Haier, Tata, Reliance and LIC to be the most socially responsible. In the USA, this segment cites Microsoft, Ford and Target.

Almost all the companies on the full list have platforms that extend their value

proposition beyond mere products and services into the realm of social and environmental contribution. It seems aspirational consumers recognise and value that.

When consumers were asked why they named the companies they did, aspirationals in the US volunteered reasons such as having personal knowledge of the company, protecting the environment and supporting communities.

Despite this, product quality is no less important to aspirationals than it is to others.

To tap this large market, companies need not only deliver exceptional products and services, but also to inspire relationships with their customers, exceed environmental expectations and engage with communities.

Aspirationals matter because they are the first to unite materialism, sustainability and cultural influence. As the largest consumer segment globally, they are the most critical audience to reach and engage to reinvigorate brand loyalty, drive sustainable behaviour change and to propagate the new business models needed to propel the economy forward.

Wherever they are in the world, aspirationals could be the best thing going for solving some of society’s intractable challenges. Brands that successfully tap the power of this segment will be big winners.

They should grasp the opportunity.

Source: www.greenbiz.com, written by Eric Whan

n

product showcase

GEHA HOME / OFFICE SHREDDER S5 - GS55 PERFECT FOR HOME AND SMALL OFFICE DATA SECURITY • Cuts 5 sheets • Cuts: Paper staples, paper clips • 11L Bin • Strip Cuts • Security Level 1 • 2 Year Warranty

Tel: 011 248 0300 www.koloksa.co.za

REXEL EASY TOUCH COMPACT STAPLER Requires up to 50% less effort. Durable metal quarter strip desktop stapler. Staples up to 20 sheets. Vertical stand up design. Includes 1000 No 56(26/6) staples. Available in Black/Grey, White/Blue and funky Green, Blue, Orange and Pink

Tel: 011 226 3300 Fax: 011 837 9489 Web: www.rexelsa.co.za

REXEL EASY TOUCH HALF STRIP STAPLER Requires 50% less effort! Durable metal construction. Staples up to 30 sheets. Flat clinch staple finish and low staple indicator. Front staple loading. Includes 1000 No.56(26/6) staples. Available in Black/Grey, White/Blue and funky Green, Blue, Orange and Pink

Tel: 011 226 3300 Fax: 011 837 9489 Web: www.rexelsa.co.za

REXEL EASY TOUCH PUNCH Requires 50% less punch effort! Punches up to 30 sheets. Metal construction.Paper size guide. Available in Black/Grey, White/Blue and funky Green, Blue, Orange and Pink

Tel: 011 226 3300 Fax: 011 837 9489 Web: www.rexelsa.co.za

38

my office magazine

Vol 98 - July 2014

product showcase

ALL-NEW PHILIPS PROFESSIONAL DICTATION RECORDERS The new Philips DPM6000 and DPM7000 series voice recorder is set to meet even the highest standards demanded by professional users. Philips Pocket Memo 6000 and 7000 series come with two built-in stereo microphones, enabling crystal clear recordings, perfectly suitable for speech recognition. The devices all come with best-in-class battery runtime of up to 27 hours, which is 50% more than comparable competing products can offer.

Tel: 011 887 1056 Email: info@speech.co.za Web: www.speech.co.za

DAS Since 1968, Das has been the world’s most famous and widely used self-hardening modelling material. It is mineral-based and gluten-free, and does not need to be fired, as it hardens when exposed to air. It is easy to polish and allows you to create solid, resilient objects that can be personalised and decorated to your liking using paints or fibre pens. It is particularly versatile and can be used to coat a wide range of different surfaces, such as wood, plastic, metal, glass, etc. It does not leave stains and washes off hands with water. It also can be machine-washed from most clothes at the 40°C setting. Available in white or terracotta. Comes in aluminium packs, which help it to keep its freshness for a long time, with a resealable tab on the back.

Email: sales@filacartorama.co.za www.filacartorama.co.za

FILA CARTORAMA SA (PTY) Ltd

LYRA GROOVE Large ergonomic triangular graphite pencil. Medium hardness lead. Ideal for those making their first foray into writing. Body, 17.5 cm long, is triangular in cross-section, with no added synthetic substances. Natural anti-slip grip makes it easy to hold. Anti-slip grips on sides for the thumb, index finger and middle finger, giving you extra support and making the pencil easy to hold, even after you have sharpened it. Extra-resistant, anti-break, long-lasting lead. Space to write your name.

Email: sales@filacartorama.co.za www.filacartorama.co.za

FILA CARTORAMA SA (PTY) Ltd

MY OFFICE PRODUCT SHOWCASE Showcase your products here, call Wendy Dancer on 011 781 0370 for pricing and availability.

w w w . s h o p - s a . c o . z a

my office magazine

39

SOURCE PRODUCTS HERE A ADDING MACHINE, POINT OF SALE AND MACHINE ROLLS PaperGeni Rotunda ADHESIVES, GLUES AND SPRAYS BIC South Africa (Pty) Ltd - Correction Fluid, Glue sticks & Super Glue Palm Stationery Manufacturers - New Wave Freedom Stationery - Marlin ADHESIVE NOTES 3M SA PTY Ltd - Post-it ® ART, CRAFT, GRAPHIC AND DRAWING MATERIALS CTP Stationery - A4 coloured poster boards Freedom Stationery - Marlin Max Frank - Uni, Artline Pentel S.A (Pty) Ltd. - Oil pastels and watercolour paint

40

B BAGS AND CASES D.O.S - iStay Flip File - Business cases.

Freedom Stationery - Space Case and Marlin Global Bag And Sportswear Manufactures Custom schoolbags ,tracksuits Kolok - Kenton Topmark - School Bags, Laptop Bags, Pencil Cases, Sports Bags, Luggage BATTERIES Nikki Distributors - Duracell Batteries Nikki Distributors - Energizer Batteries BIN RANGE Krost Office Products BINDING ACCESSORIES AZ Trading - Plastic Comb, Wire, Thermal & Covers Beswick Office Products - Fellowes CTP Donau - Donau files and slide binders, A4 poster board Parrot Products - Parrot Comb Binding Machines

Rexel Office Products - Rexel and GBC W Vos & Co - Renz covers & combs, ringwire

BINDING MACHINES AZ Trading - DSB, Neorel Beswick Office Products - Fellowes D.O.S - Prima, DSB Parrot Products - Parrot Comb Binding Machines Rexel Office Products - GBC and Rexel ranges W Vos & Company - Renz.

BOARDS BIC South Africa (Pty) Ltd - BIC Velleda School Whiteboards CTP Stationery - Flip Chart Pads Hortors Stationery - Legal Notices i.e. Basic Conditions & OSH Act and Leave and Absence Chart Freedom Stationery - Marlin Max Frank - Artline Flipchart Markers, Artline, Maxi whiteboard markers Palm Stationery Manufacturers - New Wave Parrot Products - Full range of boards and accessories. Custom boards printed to your specification Rexel Office Products - NOBO whiteboards, pinboards, easels and accessories. Quartet magnetic white/cork boards BOOK COVERS CTP Stationery - Poly Prop Donau heavy duty covers Empire Toy & Stationery - Butterfly paper Freedom Stationery Gordon’s Productions - contact paper woodgrain, marble, pattern designs. Magic cover back to school clear and coloured self adhesive paper.

(4M rolls, A4 and lever arch). Plastic coated brownkraft rolls and pre-cut polythene covers.

Grafton Paper Products Palm Stationery Manufacturers - brown paper rolls, poly rolls, gift-wrap RBE - Papersmart BOOKS AND PADS BSC Stationery - Treeline CTP Stationery - Impala and premier books and pads Freedom Stationery - Manufacturers Hortors Stationery - Legal registers

Impala Vuwa Stationery Manufacturers Palm Stationery Manufacturers Power Stationery - Powerstar RBE - NCR Business Books Rexel Office Products - Colourhide notebooks BOXES AND CARTONS Beswick Office Products - Bankers Box to Boxes and Cartons CTP Stationery - Archiving Systems Rexel Office Products Specialised Filing Systems - Archive and Off-Site Tidy Files - Acid free archiving products

C CALCULATORS Kolok - HP Nikki Distributors - Truly calculators Palm Stationery Manufacturers - New Wave Power Stationery - Powerstar Rexel Office Products - IBICO CALENDARS CTP Stationery - Diaries assorted sizes CALLIGRAPHY Max Frank - Artline CANTEEN Kolok - Tea, Coffee, milk etc, Sunbeam (appliances), Cleansui (water filters and refills) CARBON PAPER AND FILMS RBE - NCR Business Books CD’S, DVD’S AND DISKETTES Kolok - Verbatim, Kenton CLIP BOARDS CTP Stationery - DONAU brand Parrot Products - Masonite and whiteboard CLIPS, FASTENERS AND PINS Freedom Stationery - Marlin Grip Binders - Essentials, Stephens, Penguin Tidy Files - Filing solution

Effortless binding with perfect results CombBind C12

CombBind C20

CombBind C340

CombBind C150 Pro

buyers’ guide

See page 46 for contact details DIARIES, PLANNERS AND ORGANISERS

COLOURING BOOKS Empire Toy & Stationery - Empire books Freedom Stationery - Marlin Palm Stationery Manufacturers - New Wave COMPUTER ACCESSORIES Beswick Office Products - Fellowes Kolok - Verbatim, Kenton Krost Office Products Pyrotec - Tower Inkjet-laser labels, business cards and photo paper COMPUTER CLEANING Beswick Office Products - Fellowes Kolok - ComputerCare Pyrotec - Tower computer cleaning range COMPUTER CONSUMABLES CTP Stationery - Full range of DONAU files KMP - for computer consumables Kolok Unlimited - Penguin (Ribbons, Toners, Inkjets,) ,Till and fax rolls Redfern Print Services - Redfern inkjet/laser/ copier labels and a full range of stationery labels COMPUTER HARDWARE Kolok Unlimited - Blazer UPS systems, Geha (Interactive white boards) CORPORATE STATIONERY & GIFTING Star Stationers and Printers CRAYONS AND CHALKS Freedom Stationery - Marlin Palm Stationery Manufacturers - Chalks and Crayons Power Stationery - Powerstar

CTP Stationery - CTP Brand Hortors Stationery - Legal diaries Rexel Office Products - NOBO planners, refills

F

and T-card kits, Quartet Monthly/Weekly

FAX ROLL MANUFACTURERS

planner

Rotunda

South African Diaries - For all your diary FILES AND FILING

needs

African Filing Systems - Top retrieval filing DICTATION - TRANSCRIPTION

and arching products

Olympus Audio S.A - Digital Voice Recorders,

BSC Stationery - Treeline, Mobifile

Transcription Kits and Accessories.

CTP Stationery - Full range of quality DONAU

Powerhouse Dictation for Philips - Dictation,

brand

transcription, meeting recording, mini-tapes,

Flip File - Executive display files, expanding

foot pedals, accessories

files, Document folders, dividers Freedom Stationery - Edo / Unifile

DRAUGHTING AND DRAWING OFFICE SUPPLIES

Palm Stationery Manufacturers - Lever arch,

CTP Stationery - A4 Poster Boards

Ringbinder files, Manilla flat folders Grafton/Star

E

Kolok - Geha (Binding machines)

EMBOSSERS AND ENGRAVING

document file, clip file and presentation file

Rubber Stamp & Engraving Co - Ideal

Rexel Office Products - Prima and Rexel

& Trodat Embossers (pocket, desk and

ranges

electronic), Trotec

Specialised Filing Systems - Top Retrieval,

Palm Stationery Manufacturers - leaver arch, ring binder files, manilla flat folders.

Pentel S.A (Pty) Ltd. - Display book Vivid,

41

Archive and Off-Site ENVELOPES AND MAILING

Tidy Files - Filing solutions

BSC Stationery - Leo Envelopes CTP Stationery - Commercial envelopes

FOLDERS

Global envelopes - CelloWrapped, peel+seal

CTP Stationery - DONAU Brand

and FullGum

Freedom Stationery - Marlin

Grafton/Star

Palm Stationery Manufacturers - View files,

KZN Envelopes

polypropylene & board folders

Merpak Envelopes - Simplistic, full range of

Tidy Files - Specialised

printed and plain envelopes

D

FORMS - LEGAL AND MISCELLANEOUS

Envelopes, Peel and Seal

Hortors Stationery - complete range of custom,

PaperGeni

company, miscellaneous, magisterial, etc.

RBE - Papersmart

DESK SETS AND ACCESSORIES BIC South Africa (Pty) Ltd - Desk Set Solo Delux Freedom Stationery - Marlin Krost Office Products Ledger Systems - Falcon Products Rexel Office Products - Rexel Eco Range

WireBind W20

Narayan Wholesaler - Wholesaler of Quality

MultiBind 230 Comb & Wire

ERASERS & ERASING / CORRECTION FLUIDS

FURNITURE - OFFICE & SCHOLASTIC

BIC South Africa (Pty) Ltd - Tippex tape,

Krost Office Products - accessories

bottle and Pen

New Era Office cc - Specialising in all office

Freedom Stationery - Marlin

furniture desks, chairs, credenzas, boardroom

Max Frank - Uni

tables, etc

Palm Stationery Manufacturers - Tape/Erasers

Reboni Furniture Group - Manufacturing and

Pentel S.A (PTY) LTD - Hi-Polymer and Ain

distribution of educational and office furniture

eraser, correction tape and pens

Specialised Filing Systems - Cabinets,

Power Stationery - Powerstar

Shelving and Hi-Density

www.rexelsa.co.za ClickBind 15

ThermaBind T400

SOURCE PRODUCTS HERE G

L

GUILLOTINES AND TRIMMERS AZ Trading - DSB, Kobra Beswick Office Products - Fellowes, Vivid Rexel Office Products - SmartCut and ClassicCut W Vos & Co - Ideal

LABELS Freedom Stationery - Marlin Nor Paper Pyrotec - Tower stationery, inkjet-laser labels Redfern Print Services - Redfern Inkjet/laser/ copier labels and a full range of stationery labels Specialised Filing Systems - Filing Tidy Files - Filing solutions

I

42

INDEX TABBING AND DIVIDERS 3M SA - Post-it flags, Flag pen and highlighter CTP Stationery - DONAU Brand board and P.P Flip File - Index Tabs, Flip tabs Freedom Stationery - Marlin Grip Binders Palm Stationery Manufacturers Rexel Office Products - Rexel, Mylar and Prima board INKS KMP - for computer consumables.

Max Frank - Shachihata, Artline Rexel Office Products - Numbering machine ink Rubber Stamp & Engraving Co - Trodat, Noris fastdry, security, numbering, franking.

Laundry.

INTER-SCREWS / BINDING SCREWS Ledger Systems - Sole suppliers of Inter screws

J JANITORIAL Kolok - Goldenmarc (Cleaning products), Brooms, Mops and equipment.

LABELLING MACHINES Kemtek Imaging Systems - Distributor of Brother P-Touch Labelling System LAMINATING MACHINES AZ Trading - DSB, Speedlam, Lamiace Beswick Office Products - Fellowes Kolok - GEHA and Galaxy Parrot Products - Parrot A4 and A3 Laminators Rexel Office Products - GBC and Rexel ranges W Vos & Co - PEAK & Renz.

LAMINATING POUCHES AND MATERIALS AZ Trading - A0 to ID card size Beswick Office Products - Fellowes Kolok - GEHA, Penguin laminating pouches and rolls Parrot Products Rexel Office Products - GBC

MARKERS BIC South Africa (Pty) Ltd - Permanent Markers, Highlighters, whiteboard Freedom Stationery - Marlin Interstat Agencies - Edding Max Frank - Artline , Maxi, Uni Parrot Products - White board, permanent and OHP markers. Wide range of highlighters Penflex - White board, flipchart, permanent markers, highlighters Pentel (Pty) Ltd. - Maxiflo, white board marker and paint marker Power Stationery - Powerstar MATHEMATICAL GEOMETRY SETS & ACCESSORIES Freedom Stationery - Marlin Palm Stationery Manufacturers Power Stationery - Powerstar MINUTE AND GUARD BOOKS Hortors Stationery - Company registers, minute books and other legal registers Ledger Systems - Falcon products

N NUMBERING MACHINES Rexel Office Products Rubber Stamp & Engraving Co - Reiner Dater/Numberer (manual/electronic), Trodat

LEGAL STATIONERY Hortors Stationery - All legal registers, forms, diaries etc

O

LETTER TRAYS Krost Office Products

OFFICE ERGONOMICS Beswick Office Products - Fellowes Back/ Wrist/Foot support; Notebook riser stand Rexel Office Products - Kensington copyholders, risers, footrests, Rexel range of electric staplers and punches which reduces chances of RSI (repetitive strain injury)

M MAILING TUBES CTP Stationery

OFFICE FURNITURE IXAXA Office Furniture - Office furniture (Desks and Chairs) from reception to CEO’S office

Simply faster to the finish...

TM

Introducing the new line of Fusion Laminators

Fusion 1000L

Fusion 1100L

Fusion 3000L

buyers’ guide

See page 46 for contact details

OVERHEAD PROJECTION AND ACCESSORIES 3M SA (Pty) Ltd. - Overhead film, transparency, multimedia Kolok - Penguin Transparencies Max Frank - Artline Parrot Products - Data Projectors, OHPs, screens and rear projection film Penflex - Penflex Overhead projector pens Rexel Office Products - NOBO

Rexel Office Products - Rexel HB & Derwent Staedtler SA (Pty) Ltd - Tradition, Wopex, Technical, Clutch Pencils and lead PENCIL LEADS BIC South Africa (Pty) Ltd - Criterium 0.5mm leads Freedom Stationery - Marlin Max Frank - Uni Pentel S.A (Pty) Ltd - Ain lead, standard lead - various grades

P PAPER AND BOARD Antalis South Africa - Office paper and packaging solutions CTP Stationery - DONAU A4 poster boards Empire Toy & Stationery - Butterfly paper Freedom Stationery Grafton/Star Kolok Unlimited - Geha (paper media), EPSON, HP, CANON, Nor Paper Palm Stationery Manufacturers - Cubes and board Paper World Handmade Paper, Embossed Paper, Specialty Papers, Scented Paper Board, Paper Products Peters Papers - Rotatrim, Typek and Smart Copy Power Stationery - Powerstar RBE - Papersmart Rexel Office Products - Prima Paper & Board TRIBE - TRIBE Inkjet Paper and Film

PENCIL SHARPENERS Freedom Stationery Palm Stationery Manufacturers Power Stationery - Powerstar PENS BIC South Africa (Pty) Ltd - Clic, Crystal, Orange and Prismo Freedom Stationery - Marlin and Edo Max Frank - Artline, Maxi, Uni Palm Stationery Manufacturers Penflex - Penflex ballpoints and rollerballs Pentel S.A (Pty) Ltd - Superb Ballpoint, Energel Pen Power Stationery - Powerstar Staedtler SA (Pty) Ltd - Ball point, Fineliner, Gel and Pigment liner pens

PENCILS BIC South Africa (Pty) Ltd - BIC Evolution Graphite, BIC Matic Clutch ,Velocity Clutch, Atlantis Clutch, BU4 Clutch Freedom Stationery - Marlin / Edo Max Frank - Uni Palm Stationery Manufacturers Pentel S.A (Pty) Ltd - Hotshot, Mechanical Pencil, Techniclick Pencil.

Power Stationery - Powerstar

PRINTER CONSUMABLES Impression Management - Prinart, Logic, Q-Ink, Sanchi, Oliser and ATIKMP - For computer consumables.

Ink Spot Suppliers - Suppliers of all brands of inkjet and LaserJet cartridges Kolok - EPSON (inkjet, large format etc), LEXMARK, HP, Brother (Toners and Inks), Oki (Toners, inks and Ribbons), Tally Genicom (Ribbons), Seikosha (Ribbons), Panasonic (Toners and Ribbons), Kyocera (Toners), Printronix (Ribbons), IBM (Ribbons), Ricoh (Toners), Fujitsu (Ribbons) Nor Paper PaperGeni Royce Imaging Industries - Remanufacturers and suppliers of inkjet and laser cartridges Technical Systems Engineering - Suppliers of quality compatible cartridges and bulk inks for Epson, Canon, Lexmark, HP and Samsung

43

PUNCHES AND PERFORATORS Beswick Office Products - Kangaro Freedom Stationery - Marlin Krost Office Products Parrot Products - Parrot range of punches Power Stationery - Powerstar Rexel Office Products - Rexel

PEN CARBON BOOKS Freedom Stationery - Marlin Power Stationery - Powerstar RBE - NCR Business Books

PERSONAL STATIONERY CTP Stationery - Home office and personal filing system, diaries Grafton/Star

PAPER FOLDING MACHINES W. Vos & Co - Ideal

PRINTING Olivetti Imports - Distributors of Multifunctional Printers / Copiers Star Stationers and Printers Kolok - Epson, Lexmark (Hardware), Hp Printers, Oki (Hardware)

PLANNING BOARDS AND ACCESSORIES Parrot Products - Range of year planners, term planners, maps and in/out boards. custom printed boards designed to specification.

Rexel Office Products - NOBO planners POINT OF SALE PRINTER ROLLS PaperGeni Rotunda

R RUBBER STAMPS Max Frank - Schachihata X Stampers Rubber Stamp & Engraving Co. - Trodat RUBBER STAMP MANUFACTURING EQUIPMENT Rubber Stamp & Engraving Co - AZ Liquid polymer, TROTEC laser engraver, flash system

www.rexelsa.co.za Fusion 3100L

Fusion 5000L

Fusion 5100L

SOURCE PRODUCTS HERE RULERS Freedom Stationery - Marlin Palm Stationery Manufacturers Power Stationery - Powerstar Penflex - PENFLEX rulers

Kolok - GEHA entry level and high-end shredders Nikki Distributors - Nikki shredders Parrot Products - Parrot range of value shredders Rexel Office Products - Rexel range W Vos & Co - Ideal.

S

44

SCHOLASTIC SUPPLIES BSC Stationery Sales - Treeline CTP Stationery Empire Toy & Stationery - Butterfly Flip File - Flip File display books A5, A4, A2, A3 Freedom Stationery - Marlin and Edo Gordon’s Productions - contact paper woodgrain, marble, pattern designs. Magic cover back to school clear and coloured self adhesive paper. (4M rolls, A4 and lever arch). Plastic coated brownkraft rolls and pre-cut polythene covers.

Grafton Paper Products Impala Vuwa Stationery Manufacturers Max Frank - Artline, Maxi, Uni Palm Stationery Manufacturers Parrot Products - chalk boards/slates Power Stationery - Powerstar Pyrotec - Tower Adhesive Book Cover 45cm x 2m SCISSORS AND CUTTERS Freedom Stationery - Marlin Palm Stationery Manufacturers Power Stationery - Powerstar Rexel Office Products

SPECIALISED STATIONERY AND BOOKBINDING Ledger Systems - Law reports and periodicals

SHREDDERS AND ACCESSORIES AZ Trading - DSB, Kobra, Roto, Repairs to all makes Beswick Office Products - Fellowes D.O.S - Kobra

STAMPS, STAMP PADS AND INKS Rubber Stamp & Engraving Co - Trodat, preinked stamps, stamp and fingerprint pads STAPLING MACHINES AND STAPLES Beswick Office Products - Kangaro Freedom Stationery - Marlin Interstat Agencies - Genmes Krost Office Products Parrot Products - Parrot range of staplers Rexel Office Products - Rexel range

STENCILS Freedom Stationery STORAGE SYSTEMS CTP Stationery - Archiving Systems Suspension Files Kolok - VERBATIM (hard drives, USB sticks etc), HP Rexel Office Products - Storage boxes Specialised Filing Systems - Filing Tidy Files - Filing solutions

STACK SHUT DONE

TABLET AND ACCESSORIES D.O.S - Clarys, iStay TAPES 3M SA (Pty) Ltd. - Brand Scotch® MagicTM Freedom Stationery Palm Stationery Manufacturers TELECOMMUNICATIONS Nikki Distributors - Siemens office phones TELEX ROLLS AND TELETEX PAPER Rotunda

SPIKE FILES Grip Binders

STATIONERY SUNDRIES - SCHOLASTIC CTP Stationery - DONAU Scissors and cutting knives Freedom Stationery - Marlin, Edo and Unifile Palm Stationery Manufacturers - New Wave Power Stationery - Powerstar

SCRAPBOOKING Rexel Office Products - Trimmers and guillotines Rubber Stamp & Engraving Co - Making memories, Clearsnap, Marvy, Ranger, Bazzill, Carl

The World Leader in Auto Feed Shredding

SLATES Freedom Stationery - Marlin Parrot Products - Whiteboard and chalk board

T

Auto+ 60X

THERMAL ROLLS Rotunda TONERS AND CARTRIDGES KMP - Computer consumables Kolok - PENGUIN (Inkjets and Laser toners), EPSON, LEXMARK, HP. PaperGeni TOP RETRIEVAL FILING Optiplan a div of Waltons - Paper based top retrieval filing systems Specialised Filing Systems - Total Solution and more Tidy Files - Complete onsite and offsite filing solutions TOYS, HOBBIES AND GAMES Freedom Stationery Pyrotec - Toby Tower Stickers and Activities TRANSFER LETTERING AND SIGNS Parrot Products - Vinyl lettering TRANSPARENCIES Kolok - Penguin transparencies for inkjet and laser OEM, Penguin and HP Transparencies Rexel Office Products - NOBO range

Auto+ 80X

Auto+ 100X | 100M

buyers’ guide

See page 46 for contact details

V VISITORS BOOKS/REGISTERS Ledger Systems - Falcon Products - visitors books, hotel guest register, restaurant reservation registers

45

DID YOU KNOW? • The Buyers’ Guide is an affordable way of highlighting your brands while also introducing up and coming new stockists to the trade.

• The Buyers’ Guide is a valuable sourcing tool to market your business and the brands that you carry.

• To book space, contact Wendy on wendy@shop-sa.co.za or (011) 781 0370.

www.rexelsa.co.za Auto+ 200X

Auto+ 300X | 300M

Auto+ 500X | 500M

Auto+ 750X | 750M

CONTACT DETAILS HERE 3M

(

(

011 844 9202

PvtBag X926, Rivonia, 2128

7

011 806 2388

Customer Serv: 0800 118 311

African Filing Systems

14 Isando Road Isando

(

011 607 7600

debbie@parrot.co.za

IXAXoffice@gmail.com

7

011 615 2502

www.parrotproducts.biz

Penflex

Kemtek Imaging Systems (

011 624 8000

Box 86173, City Deep, 2049

(

021 521 2400

Box 36964, Chempet, 7442

0866 101 185

labelling@kemtek.co.za

7

021 521 2402/3

info@penflex.co.za

(

011 896 5279

www.africanfiling.co.za

7

7

086 540 6892

info@africanfiling.co.za

Kemtek Imaging Systems - Cape

Antalis South Africa (Pty) Ltd

Pentel S.A (Pty) Ltd

(

021 521 9600

Box 181, Cape Town, 8000

(

011 474 1427/8

Box 202, Crown Mines, 2025

(

011 688 6000

Box 6893, Johannesburg, 2000

7

021 551 5032

brenth@kemtek.co.za

7

011 474 5563

www.pentel.co.za

7

011 688 6162

marketing.office@antalis.co.za

Kemtek Imaging Systems - KZN

Antalis South Africa (Pty) Ltd - Cape Town (

021 959 9600

7

021 959 9640

Box 19231, Tygerberg, 7505

(

031 714 4000

7

031 700 9253

Box 284, Umhlanga, 4320

(

012 379 0060

7

012 379 0052

Box 4013, Pretoria, 0001

051 447 8681

7

051 447 6765

Box 1795, Bloemfontein, 9300

041 486 2020

7

041 486 2219

Box 9088, Estadeal, 6012

033 386 2078

7

033 386 2078

Box 1425, Pietermaritzburg, 3200

00267 391 2139

7

00267 397 5459

sadlerly@peterspapers.co.za

011 622 6646

www.peterspapers.co.za

Box 1705, Gaborone

041 582 5222

Box 15685, Westmead, 3608

(

011 887 1056

info@speech.co.za

7

041 582 5224

clinth@kemtek.co.za

7

086 555 3833

www.speech.co.za

Power Stationery

(

012 804 1410

PO Box 816, Silverton, 0127

(

032 533 4003

Box 1305, Verulam, 4340

7

012 804 4286

johlettat@kemtek.co.za

7

032 533 3254

powersta@netactive.co.za

Pyrotec

(

021 709 0190

Box 183, Steenberg, 7947

(

021 787 9600

PvtBag X1, Capricorn Square, 7948

7

021 709 0199

kmppty@iafrica.com

7

021 787 9791

tower@pyrotec.co.za

RBE Stationery Manufacturers (Pty) Limited

(

011 248 0300

Box 4151, Johannesburg, 2000

(

011 793 7321

sales@rbe.co.za

7

011 248 0381

infojhb@koloksa.co.za

7

011 793 7348

www.rbe.co.za

Reboni Furniture Group

(

021 597 2700

Box 6385, Roggebaai, 8012

(

086 173 2664

www.reboni.co.za

7

021 297 2799

infoctn@koloksa.co.za

7

086 627 7737

sales@reboni.co.za

Redfern Print Services - Cape Town

(

031 570 4900

Box 4206, Riverhorse Valley East, 4017

(

021 552 9680

Box 403, Milnerton, 7435

7

031 569 6880

infodbn@koloksa.co.za

7

021 552 9681

sales@redfern.co.za

Redfern Print Services - Durban

Kolok Unlimited Polokwane

AZ Trading

Powerhouse Dictation

(

Kolok Unlimited - Durban

Antalis South Africa (Pty) Ltd - Botswana (

011 677 9000

7

Kolok Unlimited - Cape Town

Antalis South Africa (Pty) Ltd - Pietermaritzburg (

(

Sandim@kemtek.co.za

Kolok Unlimited - Head Office

Antalis South Africa (Pty) Ltd - Port Elizabeth (

Box 15685, Westmead, 3608

031 700 9369

KMP

Antalis South Africa (Pty) Ltd - Bloemfontein (

031 700 9363

7

Kemtek Imaging Systems - PTA

Antalis South Africa (Pty) Ltd - Pretoria

Peters Papers

(

Kemtek Imaging Systems - PE

Antalis South Africa (Pty) Ltd - Durban

(

015 298 8795

Box 862, Ladanna, 0704

(

031 205 9598

dbnoffice@redfern.co.za

(

086 111 4407

www.aztradingcc.co.za

7

015 298 8315

infopol@koloksa.co.za

7

031 205 7092

www.redfern.co.za

7

011 792 9732

sales@aztradingcc.co.za

Kolok Unlimited - Port Elizabeth

Beswick Office Products

Redfern Print Services - Johannesburg

(

041 406 9900

Box 3163, North End, 6056

(

011 837 4119

Box 1445, Crown Mines, 2025

(

011 433 2686

Box 82319, Southdale, 2135

7

041 406 9920

infope@koloksa.co.za

7

011 837 8917

jhboffice@redfern.co.za

7

011 680 2166

info@beswick.co.za

Kolok Unlimited - Namibia

BIC South Africa (Pty) Ltd

(

00264 (61)370500

(

011 474 0181

PO BOX 43144, Industria, 2042

7

00264 (61)370525

7

011 474 6068

16 Maraisburg Road, Industria, 2042

Kolok Unlimited - Nelspruit

BSC Stationery Sales

Rexel Office Products Box 40797, Ausspannplatz, Namibia valne@kolok.com.na

(

011 226 3300

www.rexelsa.co.za

7

011 837 2781

sales@rexelsa.co.za

Rotunda

(

013 758 2233

Box 4338, White River, 1240

(

021 552 5135

Box 189, Maitland, 7404

(

011 420 3250

Box 278, Brakpan, 1540

7

013 758 2235

infonel@koloksa.co.za

7

021 551 3070

rotunda@iafrca.com

7

011 420 3322

sales@treeline.co.za

Kolok Unlimited - Bloemfontein

CTP Stationery

Royce Imaging Industries

(

051 433 1876

PvtBag X01, Brandhof, Bloemfontein

(

011 792 9530

www.royceimaging.co.za

(

011 226 5600

Box 43501, Industria, 2042

7

051 433 2451

infobfn@koloksa.co.za

7

011 792 9480

sales@royceimaging.co.za

7

011 474 9242

sales@versafile.co.za

Kolok Unlimited - Botswana

D.O.S (Denton Office Solutions)

Rubber Stamp & Engraving Co - Head Office

(

00267 393 2669

PvtBag B0226, Bontleng, Gaborone

(

011 262 1400

Box 931, Wendywood, 2144

(

060 000 1777

info@dosptyltd.com

7

00267 317 0762

clemencem@vbn.co.bw

7

011 262 1414

trodat@rse.co.za

7

086 237 4614

www.dosptyltd.com

Krost Office Products

Empire Toy & Stationery

Rubber Stamp & Engraving Co - Cape Town

(

011 626 2067

Box 75401, Gardenview, 2047

(

021 448 7008

Box 931, Wendywood, 2144

011 626 2912

sales@krost.co.za

7

021 448 7014

cpt@trodat.co.za

(

011 614 2243

Box 261524, Excom, 2023

7

7

011 614 3075

empire@netactive.co.za

KZN ENVELOPES

Flip File

Rubber Stamp & Engraving Co - Durban

(

031 465 3992

P O Box 41259, Rossburgh, 4072

(

083 377 4109

Box 931, Wendywood, 2144

(

021 638 3105

Box 2190, Clareinch, 7740

7

031 465 1669

info@kznenvelopes.co.za

7

031 266 1082

dbn@rse.co.za

7

021 633 6942

ashly@flipfile.co.za

Ledger Systems

Freedom Stationery - Johannesburg

South African Diaries

(

011 433 1808

Box 82586, Southdale, 2135

(

021 442 2340

Box 4862, Cape Town, 8000

(

011 314 0953/4

Box 6459, Halfway House, 1685

7

011 433 8863

info@ledgersystems.co.za

7

021 442 2341

phoneyman@sadiaries.co.za

7

011 314 0957

gpsales@freedomstationery.co.za

Max Frank

Freedom Stationery - Cape Town

Staedtler SA (Pty) Ltd

(

011 921 1811

Box 200, Isando, 1600

(

011 579 1600

www.staedtler.co.za

(

021 557 9152/3

36-38 Silverstone Rd Killarney Gardens

7

011 921 1569

sarah.schoeman@tigerbrands.com

7

011 608 3497

admin@staedtler.co.za

7

021 557 9155

cptsales@freedomstationery.co.za

Maynards - Olympus Audio S.A / Olivetti Distributors

Freedom Stationery KZN (Head Office) (

032 459 2820

Box 478, Mandini, 4490

7

032 459 3255

sales@freedomstationery.co.za

Freedom Stationery - East London

(

0860 00 1922

(

011 477 0640

www.maynards.co.za

7

011 477 3528

Star Stationers and Printers

011 719 7700

sales@merpak.co.za

(

031 569 1061

luke@starstat.co.za

011 885 3174

www.merpak.co.za

7

031 569 1094

www.starstat.co.za

Box 14111 West Bank 5218

7

7

043 731 2421

elsales@freedomstationery.co.za

Narayan Wholesaler (

083 444 0959

(

031 305 6507

P.O Box 18586, Dalbridge, 4014

7

011 869 7243

7

031 301 6553

www.globalbags.co.za

New Era Office cc

Technical Systems Engineering narayantextiles@gmail.com

(

011 708 2304

Box 1532, Northriding, 2162

7

011 708 1799

sales@tse.co.za

Tidy Files 011 943 4210

(

011 334 2013

Box 10383, Lenasia, 1821

(

(

031 465 5544

envelopes@absamail.co.za

7

011 334 7358

kuban@neweraoffice.co.za

Topmark

7

031 465 5634

www.envelopes.co.za

Nikki - Cape Town

Gordon’s Productions

0800 204868

www.nikki.co.za

Tower (Division of Pyrotec) - Cape Town

Suite 69, PvtBag X4, Kloof, 3640

7

jacquie@gordons.co.za

Nikki - Durban

(

021 787 9600

(

0860 006731

dbn@nikki.co.za

7

021 787 9791

0800 204868

www.nikki.co.za

Tower (Division of Pyrotec) - Johannesburg

(

011 262 0777

Box 550, Bergvlei, 2012

7

7

011 262 0780

sales@graftonpaper.co.za

Nikki - Johannesburg

orders@tigerpaper.co.za

Hortors Stationery

info@topmarksa.com

7

031 705 8714

011 421 1300

011 837 7442

www.tidyfiles.co.za

cpt@nikki.co.za

031 705 8713

(

011 837 8045

0860 006731

7

Grip Binders

(

(

(

Grafton/Star Paper Products

www.specfiling.co.za

(

043 731 2422

Global Envelopes

Specialised Filing Systems

sales@maynards.co.za

Merpak Envelopes

(

Global Bag And Sportswear Manufactures

PvtBag X1, Capricorn Square, 7948

(

011 611 1820

59 Lepus Rd, Crown Mines, 2025

(

0860 006731

jhb@nikki.co.za

7

011 611 1834

tower@pyrotec.co.za

7

0800 204868

www.nikki.co.za

Tower (Division of Pyrotec) Durban

Nikki - Pretoria

(

031 701 0192

Box 594, Pinetown, 3600

(

011 620 4800

Box 1020, Johannesburg, 2000

(

0860 006731

pta@nikki.co.za

7

031 701 1285

tower@pyrotec.co.za

7

086 612 4663

orders@hortors.co.za

7

0800 204868

www.nikki.co.za

Tribe (

011 314 4746 (Jhb)

Box 6280, Halfway House, 1685

7

021 386 4261 (Cpt)

tribe@global.co.za

Impala Vuwa Stationery Manufacturers

Nor Paper

(

036 634 1535

Box 389, Ladysmith, 3370

(

011 011 3900

7

036 634 1890

impalastat@mweb.co.za

7

011 011 4099

Ink Spot Suppliers (

011 854 3013

7

011 852 3013

sales@nor.co.za

Optiplan a division of Waltons info@inkspotsuppliers.co.za

Interstat Agencies - Durban

(

011 226 5600

Box 43501, Industria, 2042

011 620 4000

Pencil Park, Croxley Close, Herriotdale

7

011 474 9242

sales@versafile.co.za

7

086 681 8256

rcurrin@gp.waltons.co.za

W. Vos & Company

Palm Stationery

031 569 6550

Box 201707, Durban North, 4016

(

031 507 7051

viran@palmstat.co.za

7

031 569 6559

interstat@mweb.co.za

7

031 507 7053

www.palmstat.co.za

021 551 9555

Box 36696, Chempet, 7442

(

011 011 3900

info@papergeni.co.za

7

021 557 5456

Capetown@interstat.co.za

7

011 011 4099

www.papergeni.co.za

041 453 2558

Box 27693, Greenacres, 6057

(

012 250 1477/8

info@paperworldsa.com.

7

041 453 8504

pe@interstat.co.za

7

012 250 0322

www.paperworldsa.com

my office magazine

011 493 7139

www.wvos.co.za

7

011 493 8807

info@wvos.co.za

Paper World

(

IXAXA Office Furniture

(

PaperGeni

(

Interstat Agencies - Port Elizabeth

Versafile

(

(

Interstat Agencies - Cape Town

46

011 392 3628

Parrot Products

Vol 98 - July 2014

win this Write in and stand a chance to win one of the fabulous prizes on offer below. Send your contact details to competitions@shop-sa. co.za with either “Dymo” or “Fila” in the subject line

Win Office labelling made quick and easy with Dymo With such a smart user interface, this compact Dymo LabelManager 210D desktop label maker belongs on every desk. This versatile tool enables logical labeling flow, and handles all sorts of labeling tasks professionally and quickly.

Enjoy an intuitive labeling experience, from start to print: • The computer-style keyboad speeds text entry and allows quick access keys for punctuation and currency symbols.

• The large graphical display lets you see text effects onscreen before you print. This takes the guess work out of labelling.

• Customise labels and add emphasis by choosing from six font sizes, seven text styles, eight boxes and underlining.

• Prints up to two lines per label on 9mm or 12 mm labels.

• Prints up to 10 copies of labels.

• Nine-label memory and “save text” features.

• Runs on six AA batteries or optional AC adapater.

Types of labels • Standard labels - used for hundreds of tasks around the office or home, such as filing, stoarge, asset management and reminders.

• Available in contiunous label cassettes, you can create

sharp, easy-to-read labels of just about any length.

Permanent labels - these look the same as standard labels but offer a powerful permanenet adhesive to keep labels in place.

• Flexible labels - ideal for curved and/or heavily textured surfaces and flag-marking cables. The permanent adhesive means it will stay in place. Easy to peel, UV and water resistant.

Win an electronic Dymo LabelManager 210D, inclusive of one starter label cassette, black on white, 12mm by 3mm, a user guide and a one-year limited warrranty card.

•

Fashion and fabric flair with the Kubo backpack from Fila Cartorama Passion, imagination, trendsetting and value stand behind the Filo Cartorama brand.

One lucky reader stands the chance to win this Kubo school backpack, suitable for children aged 13 and older.

Made of polyester, it features a customised Kubo bottom and ecofriendly suede details, with a customised zipper.

For further information, contact Filo Cartorama directly on (011) 896 0350.

FILA CARTORAMA SA (PTY) Ltd

We have Winners!

Walking the New Labour Law Handbook by Dr Ivan Israelstam Karen Mathews, Harlequin Duck, Cape Town

Little Logbook Melisa Labuschagne, Kolok, Johannesburg

Krost Recycle Bin Caitlin Richter, Sunnydale, Cape Town

www.shop-sa.co.za

my office magazine

47

punchline

Crack a smile…

Send us your funniest caption for the photograph below and you stand a chance to win a Rexel Laminator GBC Fusion 1100 A4 valued at R2 000. Send your Punchline and contact details to competitions@ shop-sa.co.za with Punchline in the subject line

Win

The Rexel Laminator is 33% faster than competitor machines, taking just 45 seconds to laminate a standard A4 pouch or 80 pouches per hour, with an additional cold setting for heat sensitive documents. Other features include: • Automatic switch off after 30 minutes of inactivity.

• Exit tray keeps pouches straight as they come through the heated rollers for a perfect, warp-free finish • Incorporates SureFlow™ Technology that reduces jamming significantly for stress-free laminating and maximum productivity • Laminates up to A4 size including ID cards, notices and certificates • Modern, compact design is easy to move around and suits most office and home environments • Single touch button interface: simple to use, no previous experience required • Three heat settings • Accepts 2 x 75 micron (150 in total) pouches, 2 x 100 micron (200 in total) and 2 x 125 micron (250 in total).

WIN ME WINNING CAPTION JUNE ISSUE Winning Caption: “TIE-BREAKER - WHAT MATCHES WHAT AND WHAT DOES KNOT ???!” – Pam de Villiers, Algoa FM, Port Elizabeth Erratum: Please note the winner of the May issue Punchline was Riaan of Deans and not Mitchell.

48

my office magazine

Vol 98 - July 2014

SHOPPING FOR STATIONERY? NEED OFFICE PRODUCTS DELIVERED TO YOUR DOOR? LOOK NO FURTHER… My Office magazine – the only accredited publication for the office and home products industry is mailed monthly to office professionals across South Africa.

Register on www.shop-sa.co.za to receive your free magazine subscription.

• L earn about cutting edge office technologies • How to work smarter and faster and with best business practice • Get updates on events, promotions and latest offers • Be inspired by the hottest trends in interiors, furniture, and workplace ergonomics • Do business with accredited industry suppliers.

Connect to the largest and most comprehensive database of likeminded professionals in the workplace environment.

My Office magazine is the official publication of the Stationery, Home & Office Products Association of Southern Africa.

Join this expanding community of office professionals, managers, procurement buyers and business owners now when you register on www.shop-sa.co.za

O.ZA

WWW.SHOP-SA.C

FILA CARTORAMA SA (PTY) Ltd