Vol 100 issue 07 2016

JULY 2016 R50.

inc vat

THE OFFICIAL MAGAZINE OF THE STATIONERY, HOME AND OFFICE PRODUCTS ASSOCIATION

My Office Magazine www.facebook.com/shopsa.ZA

LAMINATORS AND BINDERS OFFICE

PROJECTORS GET RID OF OFFICE GERMS

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WEIGHTLESS. BORDERLESS. LIMITLESS. YOUR That’s built XPS laptop G TO L ERwhy SDSwe BLOthe D.E EISTSLwith .ELSISM. I T L E S S .

W E WE I GLOVE H TW L EE SIWORK. S .HB E. R ER SDell S LR13 ILM the world’s first InfinityEdge display and 6th Gen Intel ® Core ™ processors.

LOVE YOUR WORK. That’s the Dell XPS 13 laptop with WE LOVE YOUR WE WORK. That’s why we built thewhy Dellwe XPSbuilt 13 laptop with ® Intelthe Inside . Extraordinary Performance Outside. ® ™Gen Intel ® Core ™ processors. world’s first InfinityEdge display and 6th the world’s first InfinityEdge display and 6th Gen Intel Core processors. ® Intel InsidePerformance . Extraordinary Performance Outside.

Intel Inside ®. Extraordinary Outside.

Find yours at Dell.com Pictures are for illustration only. Colour options and design details may vary.

Ultrabook, Celeron, Celeron Inside, Find yours at Dell.com Find yours at Dell.com Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, and Xeon Inside are trademarks of Intel Corporation in the U.S. and/or other countries. Microsoft, Windows, Windows 7, Windows 8, Windows Pictures for illustration only.

Colour options and design details may vary.Inside, Ultrabook, Celeron, Celeron Inside, Pictures are for illustration only.

Colour options and design details may vary.

Ultrabook, Celeron, Celeron 8.1 and Windows 10 are trademarks orare registered trademarks of Microsoft Corporation in the United States and/ Corelogo, Inside, Intel, Intel Logo, Intel Core, Atom, IntelInside, Atomof Inside, IntelDell Core, Intel Core Inside, Intel, Intel Intel Atom, Intel Atom Inside, Intel Intel Intel Logo, Intel Inside, vPro, Intel Inside Logo, Intel vPro, or other countries.

Dell,Logo, the DELL the DELL badge, Inspiron are trademarks DellInside Inc. Corporation Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, and Xeon Inside are trademarks Itanium, Itanium Pentium Inside, vPro Inside, Xeon, Xeon Phi, and Xeon Inside are trademarks Ltd., © 2014 Dell Inside, Inc. AllPentium, rights reserved.

Dell Emerging Markets (EMEA) Limited is registered in England and Intel Corporation in theMicrosoft, U.S. and/or other countries.

Microsoft, Windows, Windows 7, Windows 8, Windows of IntelCompany Corporation in the U.S.of and/or other Registered countries.

Windows, Windows 7, Windows 8, Windows Wales.

Registration No: 3266654. address: Dell House, The Boulevard, Cain Road, andorWindows are trademarks or registered trademarks of United Microsoft Corporation in the United States and/ 8.1 and Windows 10 are trademarks registered trademarks Microsoft Corporation States and/ Bracknell, Berkshire, RG12 1LF.8.1 Company details10 for other DellofUK entities can be foundinatthe www.dell.co.uk or other theInspiron DELL logo, the DELL badge, Inspiron are trademarks of Dell Inc. Dell Corporation or other countries. Dell, the DELL logo,countries. the DELL Dell, badge, are trademarks of Dell Inc. Dell Corporation Ltd., © 2014 Dell Inc. All rights reserved.

Dell Emerging Markets (EMEA) Limited is registered in England and Ltd., © 2014 Dell Inc. All rights reserved. Dell Emerging Markets (EMEA) Limited is registered in England and Company Registration No: 3266654.

Registered address: DellRoad, House, The Boulevard, Cain Road, Wales. Company Registration Wales.

No: 3266654.

Registered address: Dell House, The Boulevard, Cain details forfound other at Dell UK entities can be found at www.dell.co.uk Bracknell, Berkshire, RG12 1LF.Bracknell, CompanyBerkshire, details forRG12 other1LF. DellCompany UK entities can be www.dell.co.uk

For more information, please contact us on Tel: +27 (0) 11 237-7000, or E-mail: dellquotes@axizworkgroup.com

Contents My Office magazine is the official magazine of the Southern African Association for Stationery, home and Office Products (shop-sa). It was first published in 1916. The stationery and office supply industry is a fast-changing environment. We aim to write and select articles that will both inform and

Vol 100 | July 2016 www.myofficemagazine.co.za | www.facebook.com/shopsa.za

NEWS

26 | INDUSTRY NEWS Industry-related news and announcements 37 | ECO NEWS A green news update

benefit readers, keeping them abreast of current and future market trends.

The magazine is read by over 25 000 buyers and sellers of stationery and office products each month.

FIRST PUBLISHED IN 1916 PUBLISHER

SALES SAVVY

14 | BINDERS AND LAMINATORS A comprehensive guide to binders and laminators 20 | PROJECTORS Improve your bottom line with our guide to selling projectors

20

Rob Matthews - robm@icon.co.za EDITOR

SPECIAL FEATURES

Leigh Richter - leigh@shop-sa.co.za ASSOCIATE EDITOR AND MARKETING Wendy Dancer - wendy@shop-sa.co.za NATIONAL OFFICE Design and Layout: Vanessa Bentley New Membership: Wendy Dancer Johannesburg Office

24

PO Box 3226, Parklands, 2121 6 Edward Street, Kensington B, Randburg, 2194 Tel: + 27 11 781 0088 / 89 Fax: + 27 11 781 2828 Email: info@shop-sa.co.za Website: www.myofficemagazine.co.za CONTRIBUTIONS Letters and editorial contributions are welcomed and should be addressed to the editor at editor@ shop-sa.co.za. Publication cannot be guaranteed and is subject to space and the editor’s discretion.

08 |IT FOCUS Back-up your photos and videos from any mobile device in one location 12| RETAIL INSIGHTS The science of retail shopping 24| BACK TO BASICS Part three of our mini back-to-school feature 47 |THE REAL STUFF – NOT MARKETING FLUFF This month we speak to Dr Peter Tobin of IACT-Africa

RETAIL SAVVY

28 | UNDER ATTACK! How to beat office germs 30 | FURNITURE Isla Gaul-Galloway comes out of retirement to take over Ditulo 32 | ARTS AND CRAFTS The art of Japanese ribbon binding

THE LEGAL BIT Whilst every effort is made to ensure accuracy the publisher and editor cannot accept responsibility for supplied material. The opinions of contributors are not necessarily those of shop-sa. Copyright is strictly reserved and no part of this magazine may be reproduced in whole or in part without the written permission of the publisher.

Stationery sponsored by

Member of the Audit Bureau of Circulation

PRINTED BY Colorpress (pty) ltd.

Office paper sponsored by

Published by

BUSINESS SAVVY

03 | LOBSTER WAS ONCE PRISON FOOD Aki Kalliatakis gives a lesson on perceived value 04 | LABOUR LAW Dr Ivan Israelstam looks at the risks associated with forcing workplace change 05 | MAKING MISTAKES A culture that allows mistakes is a good one, explains Gavin Moffat 06 | THE ‘PANAMA PAPERS’ AND THE POPI ACT The POPI Act would have mitigated a leak like the Panama Papers, says Dr Peter Tobin

06 IN EVERY ISSUE 02 34 36 38 38 40 48

| | | | | | |

EDITOR’S LETTER CRIME ALERT EVENTS WEB BUTTONS PRODUCT SHOWCASE BUYERS’ GUIDE PUNCHLINE

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editor’s letter

The office stalwarts

B

inders and laminators have long been the stalwarts of the office machines sector. Despite fluctuations in the office products market, there has been positive growth for both of these devices.

According to www.opi.net, the laminator is a business machine that has refused to lie down and die, despite the rise of new technology.

In an article published by OPI in October 2015, Brenda Zingsheim, director of the Office Products Category at US wholesaler Essendant, stated that lamination had not been affected by the paper decline or the rise of electronic media.

“Consumers continue to use lamination in a variety of ways, and it’s widely used in many different channels such as education, medical, food service and leisure, either to preserve or protect documents or for presentation and visual aid. Lamination supplies account for over 75% of the market and machines 25%.”

The US saw a 17% increase in the sale of laminating products over the first nine months of 2015, according to the NDP Group.

The UK saw similar performance in 2015.

The OPI article shows that market data for binding machines also looks positive in the US, with The NPD Group showing an 11% increase in sales by volume for 2015.

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Although a switch to electronic presentations has impacted binders, there is still demand for formal presentations. Plastic comb binders are being phased out in favour of the more professional look achieved by wire binding machines.

In this month’s edition of My Office, we look at the different types of laminators and binders available for purchase, to help you protect, preserve and present your documents in the best way possible (page 14).

In keeping with the theme of presentation, our How to Sell feature on projectors illustrates how you can use these machines to improve your bottom line. See page 20 for more.

Find out how to protect your staff and colleagues from winter germs with our jan/san article on page 28, and preserve your treasured memories with our step-by-step guide to Japanese ribbon binding on page 32.

Our three-part mini back-to-school feature draws to a conclusion this month, with our final instalment focusing on how to choose stock for the approaching BTS season. See page 24 for some handy tips.

We’d love to hear from you, so drop us a line on editor@shop-sa.co.za and let us know what is going on in your company and the industry in general.

Until next month,

Lei g h Vol 100 - July 2016

business savvy

Lobster was once prison food:

a lesson in perceived value

I

’m fascinated by the history of business, and one of the most amazing discoveries I made was that until the late 1800s, lobster was not only incredibly abundant but was also looked down upon as a food for the poor or imprisoned.

Indeed, the modern word “lobster” is derived from the word “loppestre”, believed to mean “spider” or “locust”.

Most people didn’t see much value in eating it unless they had nothing else.

How perceptions have changed!

Somewhere towards the latter half of the 1800s – we’re not sure exactly when – lobster was rebranded as a mysterious and glamorous delicacy on restaurant menus and railway dining cars. The demand for lobster soared, to the degree that by 1940 overfishing led to shortages, and conservation laws were passed in America and Europe so that lobsters would not become extinct.

The simultaneous increase in prices means that today in South Africa lobster costs around R1 400 per kilogram. Many tourists come to SA for a fine dining experience, with lobster near the top of their list of royal treats.

Another “miracle” food that suddenly emerged as an expensive alternative to rice and pasta is quinoa, an ancient grain that was eaten in vast quantities by the Andean peoples of South America. The UN declared 2013 as The International Year of the Quinoa, and now it is completely unaffordable. www.myofficemagazine.co.za

Why does this all happen? One of my favourite marketing models is what’s become known as The Competitiveness Value Map, and it is a matrix which helps one to understand how customer’s perceptions of the value of a product or service determine the price they are prepared to pay – even in times like these.

If the product or service is something that they perceive as very desirable, they are happy to pay a higher price – and to hell with the consequences.

Why do customers pay so much more for certain things – even when they are similar, unnecessary or expensive? There are some categories that are easy to understand. For example, if there are no other alternatives because: • A company is a monopoly; • The technology is proprietary; • It is a grudge purchase; • People are desperate for something, such as medicine; • Customers have invested too heavily in a loyalty programme; or • Switching to a competitor is just too expensive or too inconvenient.

However, what is fascinating are the reasons customers willingly pay much more because the decision is emotionally and/or perceptually based, rather than rational and logical.

A classic marketing experiment occurred where a sample group of customers were given exactly the same wine to taste in different glasses.

However, when subjects were told about the names of each winery, the wineries with the most difficult to pronounce names received the highest ratings.

They also claimed to experience more pleasure from the more expensive wines.

Examples of this type of behaviour include: • When the brand is well-known and desirable, with a high social value; • When a particular product or service is fashionable or a fad, such as shoes, nail varnish, gadgets, movies, food or holiday destinations; • When we feel that the purchase gives us status, prestige or power in society, such as buying a house in an expensive neighbourhood; • When something is rare, exclusive, unique, exotic or one-of-a-kind, such as designer clothes, antiques and classic cars, rare paintings or some other iconic item; • Where convenience and time is paramount, and instant gratification and delivery is the only acceptable way to do business; • When companies offer great service, caring for customers in a special manner; • When companies are seen to be giving back to society, or performing in a socially responsible way; or • When purchases are motivated by emotions such as fear, guilt or pride.

So the transformation of lobster (locust?) from prison food to a great delicacy is easy to understand when you look at it from the point of view of the customer. n ACKNOWLEDGEMENT AKI KALLIATAKIS

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labour law

Forcing workplace change is risky

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n today’s world of rapid economic change, employers frequently need to alter the conditions of employment of employees due to a variety of operational requirements.

Yet many employers have no idea as to how to go about making the changes in a non-disruptive manner.

In addition to the practical challenges attached to change is the fact that labour law severely restricts the employer’s right to make changes to the working conditions of employees.

For example: • It is not a disciplinary offence for an employee to disobey an unreasonable instruction. And it would not normally be unreasonable for an employee to refuse to work according to new terms and conditions unless this has been agreed to by the employee or their representative.

• In a takeover of a going concern, the employer is compelled to retain the terms and conditions of employment of the employees concerned.

• The Labour Relations Act (LRA) prohibits unfair acts on the part of the employer as regards employee benefits

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•

Section 187(1)(c) prohibits the employer from firing employees who refuse to agree to changes in terms and conditions of employment.

If the employee then refuses to agree to the change and is consequently dismissed, this could be seen to be automatically unfair. However, what if the employer needs to change the work circumstances due to its operational requirements? What if, for example, client work circumstances are such that a new shift system is required but the employees are not willing to agree to the change? Is the employer entitled to go into a retrenchment process with a view to hiring employees willing to accept the new terms and conditions of employment?

In the case of CWIU and others versus Algorax (2003 11 BLLR 1081) the employer needed to switch to a new shift system but the employees refused to accept this. The employer then retrenched its employees but consistently said that it would re-employ them if they would change their mind and agree to the new shift system.

The Labour Appeal Court found that: • The dismissals did not constitute a genuine retrenchment but was instead a ploy to get the employees to agree to a change in their terms and conditions of employment;

•

The dismissal was therefore automatically unfair in terms of section 187(1)(c); and • All the employees were to be reemployed with effect from the date of the court order.

In the case of Fry’s Metals versus NUMSA & others (2003 2 BLLR 140), the employer also wanted to change its shift system. When the employees refused they were retrenched. In sharp contrast to the Algorax decision, the Labour Appeal Court found that the employer had been entitled to do this because the retrenchment had not been used to compel the employees to accede to its demands.

Since the Fry’s Metals decision the law has been changed at the insistence of the trade unions. The effect of this is that employers are specifically prohibited from retrenching employees due to their refusal to change their conditions of employment.

The above developments mean that, before risking the infringement of section 187(1)(c), employers need to have their specific cases analysed by a labour law expert so that an effective yet legally compliant solution can be devised. n ACKNOWLEDGEMENT DR IVAN ISRAELSTAM

Vol 100 - July 2016

business savvy

A culture of making mistakes (sic)

I

s there such a thing as a culture that is able to learn from its mistakes?

I ask this because I often hear a business person being told that they need to take the initiative, grow their business area, initiate new projects, make a success of things, and so on.

This is often closely followed by the fact that they will be held accountable for whatever it is that they do.

So yes, please go off and take chances but whatever you do, don’t get anything wrong because I’ll have to punish you in some way if you make any mistakes.

Hardly conducive for a makingmistakes-while-we-learn environment, is it?

The headline of this piece is misleading, purposely so. What is important is not that we have a culture of making mistakes but that we have a culture where making mistakes is OK; it’s part of the learning process and in some way, its rewarded.

Mistakes are not tolerated, but they are acceptable.

Come across that before? I haven’t. I have read about businesses like that but I have never personally worked with one.

Google, Microsoft, Amazon, Samsung, Yamaha, General Electric. They are all businesses with a high-innovation environment and maybe that’s the space to look at when trying to understand the www.myofficemagazine.co.za

“learn from mistakes” culture.

Thinking The starting point for me would be a workspace that encourages people to think – not only about the narrow area of the business that they are involved, in but business-wide.

This is often an impossibility because many businesses are structured on rewarding their employees across a very narrow set of KPIs – so anything outside of that domain just isn’t going to pay off in the long run.

A thinking culture will come largely from the senior management team, the type of people that are employed and how the feedback and growth loop is set up.

Are people rewarded not only for doing their job but for thinking too?

Sharing When the mentality of an organisation mirrors that of The Three Musketeers, all for one and one for all, it is more likely to be a space of sharing.

It seems almost tautological to say that a business that shares information both up and down the ladder and horizontally as well will be better off than one that is highly siloed. So, say no more.

Taking action Not taking action is often the go-to space for corporate anti-bodies (those people within an organisation that do their best to destroy all the good work that is

done to grow people and revenue, often unconsciously).

If you don’t do anything then you certainly won’t be wrong, and making mistakes is a near impossibility. Taking action, after all things have been considered (and not forever but within a defined timeframe), is the difference between an organisation that learns and one that doesn’t. How can you have a growth culture if you are not doing things?

Feedback Making mistakes can be costly. Do you have a space that allows for a feedback loop to bring those learnings into the open for all to benefit from? Many company cultures suppress, hide and deny mistakes as a matter of course because it tends to smooth the path up the corporate ladder.

It is essential that mistakes are captured and learnt from. This does not have to be done in manner that shames the person that makes the mistake, because if your culture is around learning from mistakes, then you will share it in an authentic manner.

That’s a really simplified approach to creating a culture of learning from mistakes, or, a culture focused on growth.

Now, if only it were that simple to do in practice. n ACKNOWLEDGEMENT GAVIN MOFFAT @GAVINMOFFAT

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5

POPI

The ‘Panama Papers’ and the POPI Act

T

he disclosure of confidential client information in the case of the so-called “Panama Papers” emanating from the files of Mossack Fonseca’s Panama City offices raised a heated debate about the public’s “right to know” compared to the rights of individuals and companies to have a “right to privacy”.

As part of that debate it is worth pausing to consider how the revelation of such confidential details as client names and investments might have been treated if all the provisions of the Protection of Personal Information (POPI) Act were fully in force and the new Information Regulator were already in operation in South Africa.

There seems little doubt that there was a breakdown in the security arrangements concerning the client files which resulted in public disclosure of personal information of Mossack Fonseca’s clients. Condition 7 of the POPI Act specifically addresses the need for security safeguards in protecting personal information. This applies to both living individuals as well as juristic entities (such as trusts and companies). Failure to

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ensure such protection opens up several possibilities for action by affected parties.

First, civil claims could be raised against the responsible party (in this case Mossack Fonseca) by any of the affected data subjects (clients) who believe their right to privacy has been compromised (section 99 of the POPI Act). Second, those same data subjects could combine their interests and take up a class action (where multiple claimants pursue a common goal) against the responsible party for failure to comply with the POPI Act (specifically condition 7). Those same individuals could approach the POPI Regulator to lodge a complaint as provided for in sections 73 to 75 of the POPI Act. In addition the POPI Regulator may have decided to take action without receiving a formal complaint (as provided for under section 89 of the POPI Act), with a number of possible resulting actions by the Regulator, including the imposition of monetary penalties and in the most severe case, a custodial sentence (section 107).

There is also a clear requirement in the POPI Act (section 22) for notification to relevant stakeholders and other appropriate actions where there has been a security compromise, such as in the Panama Papers case. These actions should include an investigation as to the circumstances of the security compromise (data breach is the common term used internationally) as well as the preparation

of remedial actions to mitigate the impact of the breach and steps to avoid a recurrence.

One aspect of the Panama Papers case does not seem to be a point of disagreement in the debate over the rights and wrongs of data privacy – the reputation damage which so often has followed such well-publicised data loss or security compromise situations. The maximum financial penalty for any single case of non-compliance with the POPI Act is R10-million. For many large organisations this would not be the most burdensome penalty to pay for a “Panama Papers scenario”. The loss of reputation and damage to stakeholder confidence may far exceed any short term financial penalty imposed by the POPI Regulator.

This represents possibly a far stronger motivator (reputation protection) for POPI Act compliance than any threat of action by the POPI Regulator. Only once the level of penalties reaches those now contemplated in the new General Data Protection Regulation due to come into force across the European Union member states in May 2018 (a percentage of global turnover of the guilty party) will financial penalties imposed by the POPI Regulator in SA be the primary concern to large organisations, whether in the public or private sector. n ACKNOWLEDGEMENT DR PETER TOBIN @SAPOPITALK

Vol 100 - July 2016

Some things change every day.

Legends remain the same for 60 years.

The pen The original original pen has has been been a a firm firm favourite favourite for for 60 60 years. years.

To celebrate, we’re giving away 60 000 pens to underprivileged children in To celebrate, we’re giving away 60 000 pens to underprivileged children in South South Africa.

Africa.

It’s It’s our our way way of of taking taking the the lead lead by by giving giving back. back.

Visit us at Visit us at

/BicSA for further details /BicSA for further details

IT focus

! p u k c Ba

from s o ide tion v d an oca l s o e t pho e in on r u yo devic p u e k Bac y mobil an

A

lot of us have mobile devices on multiple platforms: perhaps an iPod, an Android tablet and a Windows Phone, or a BlackBerry

and a Kindle Fire.

Whatever your combination of devices, it can be cumbersome accessing each platform’s respective storage service to manage the photos and videos you take.

An easier solution is to use one service to consolidate all your photos and videos in one spot.

There are a number of apps for each of the major mobile platforms that will back up photos and videos automatically – no matter which device you’re using.

With each new generation of smartphones, the cameras continue to improve, offering higher-resolution photos and videos. But with higher resolution comes larger files and the need for more storage space. The good news is cloud

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services like Dropbox and OneDrive are continually increasing the amount of storage space to keep pace with this ever-growing demand.

They also allow automatic back-up from virtually any type of mobile device.

Let’s start by looking at OneDrive.

OneDrive Microsoft originally announced that it was doubling storage capacity for users of a free account to 15GB, but have subsequently lowered it to 5GB. It’s also worth noting that the company increased OneDrive storage for subscribers of Office 365 to 1TB per user. Of course, if you need additional space, Microsoft offers different tiers of storage and pricing.

OneDrive is available on iOS, Android, BlackBerry, Amazon Fire Phone and tablets, and Windows Phone.

Windows Phone 8.1 As you might expect, it’s easier to set OneDrive up on Windows Phone as it is built into the phone’s operating system (OS) and there’s no need to download anything. Just go to Settings > Backup > Photos + Videos. There you have a few options on the quality you want the photos and videos to be uploaded at. If you pick

Best quality, you will need to be connected to a WiFi network, which is also a good idea even on lower quality settings if you’re on a limited mobile data plan.

Android When first setting up your shiny new Android device, download the OneDrive Android app and launch it. Then sign in with your Microsoft Account and one of the first set-up screens will ask if you want to turn on Camera Backup.

Apple Typically your photos on an iOS device are stored to iCloud. But OneDrive is also available for iOS and it works similar to the way it does on Android. Just download the app, start it up and log in with your Microsoft Account. That will allow you to select OneDrive as your automatic storage service, but you’ll only be able to upload pictures and video over WiFi. Since you’re saving your stuff to OneDrive, you might want to disable iCloud backup, otherwise photos will be backed up to both services. Go to Settings > iCloud and disable My Photo Stream.

Sharing your photos via OneDrive is simple, and it gives you a lot of options.

You control the level of security of who’s Vol 100 - July 2016

IT focus

Google Drive

able to see and download the stored pictures or videos. After you select the image you want to share, you can create a short link to it, post it on Facebook or Twitter, or e-mail it to someone. It also allows you to invite people from your contacts list to view or download the photos or videos.

It also includes the ability to set-up a PIN code to restrict access to the items you don’t want to share or only want select people to see. You can set up the photos and videos you want to share directly from your device, or directly from OneDrive’s Web site from any browser.

Dropbox Dropbox increased its storage capacity for Pro users to 1TB of space for $9.99 (R150) per month, but the free account is capped at 2GB. Dropbox also lets you to back up all of your photos and videos automatically from Android, iOS, BlackBerry and even the Kindle Fire line of devices, including the Fire phone.

One caveat is there isn’t an official Dropbox app for Windows Phone yet.

There is one for Windows desktop, but not the phone.

A free third-party Dropbox app for Windows Phone that gives you the same www.myofficemagazine.co.za

type of options and automatic back-up is called Cloudsix for Dropbox.

When you first install the Dropbox app on any of your devices, it gives you the option to automatically back up your photos and videos just like OneDrive does.

If you already have Dropbox set up on your phone and didn’t opt-in to auto photo back-ups, launch the app and go to Settings > Camera Upload. Or on iOS launch Dropbox and go to Settings > Camera Upload to turn it on.

If you’re already familiar with Dropbox, you’ll know that sharing your photos and videos is as easy, if not easier, than OneDrive. Just select the images, videos, or folder of pictures and/or videos and send a link or invite the other person to share the folder with you. You can control Dropbox from your mobile device, PC or Mac, on www.dropbox.com or via the app. Dropbox also gives you security options like creating a PIN code for your content.

Google Drive Google combines a complete set of office tools with cloud storage in Drive. You get a little bit of everything with this service, including a word processor, spreadsheet application and presentation builder, plus 15GB of free storage space.

Sync savvy Smartphones and tablets offer a range of sync settings that allow users to sync their files to the cloud. Android devices, for example, allow users to sync their contacts to their Google account. This means that should a phone be lost or stolen, contact numbers are not lost, but instead can be restored to the new device. This saves users both time and money.

Ensure your smartphone is set to sync to the following key services: • Contacts • E-mail • Photos and videos • WhatsApp • Facebook

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IT focus Anyone with a Google account can already access Google Drive. You just have to head to drive.google.com and enable the service.

You can upload any kind of file to Drive, including photos, videos, documents or Photoshop files. It is important to remember that the free data is shared with your Gmail account, photos you upload to Google+, and any documents you create in Google Drive.

While you can access any of your files from the Drive Web site, you can also download the Drive desktop app for Mac and PC to manage your files from your computer. Or you can download the app onto your phone. Android devices come pre-installed with Google programs.

Google also recently introduced Google Photos, an online photo locker, where you can organise photos into albums. Google Photos is built into Drive in a separate tab, but you’re really better off going straight to googlephotos. com to see and organise photos.

However, you don’t need to download the Google Photos app on your phone or tablet to back up pictures you take there. The Google Drive app can take care of that.

Google Drive requires very little setup if you already have a Google account. If you use Gmail, it’s easy to save attachments from your e-mail directly to Drive with just a few clicks. The app can automatically back up your photos on its own.

Conclusion Do keep in mind that any photos or videos you’ve taken before setting up these services will need to be uploaded separately. Only the images you take after installing the app will be saved automatically. If you’re still on the fence about which cloud service to go with, it is worth mentioning that both OneDrive and Dropbox offer two-factor authentication (2FA), which provides an extra layer of security for your photos, video and other data.

Consolidating all of your photos and videos in one location makes sense since you can access them easily, no matter which device you took them from – as long as you have an Internet connection.

And since Google, Dropbox and OneDrive can be set to back up photos and videos automatically, you don’t even need to think about it. n

Find your Android phone with Google If your Android device is missing, you can remotely locate, ring, wipe, or lock it from a Web browser. To make use of this functionality, you will need an Android phone and a Google account.

Sign into your account and go to the My Devices page.

Click the device you need to manage and select from the following options: ~~ Reset PIN – this allows you to reset the PIN you use to unlock your device. ~~ Ring device – you can ring your device at a high volume for five minutes to help you locate it. Your device will ring, even if it’s in silent mode or if the volume is turned off. ~~ Lock device – this locks your device with your PIN. This setting is useful if you lose your device and want to prevent unauthorised access. For certain Android devices that have non-standard lock and screen timeout features, lock device just shuts off the screen. ~~ Wipe device – when you click Wipe Device, you will be asked to confirm that you want to remotely wipe your device. You need to enable this setting in your Google Apps for it to appear on your My Devices page. Wiping your device will erase your personal data, such as e-mail, calendar and contacts, from your device. However, it might not delete data stored on your device’s SD or removable storage card. Regardless, your Google Apps data remains available through a Web browser and on other authorised mobile devices. Only wipe your device if you think it’s lost or stolen. ~~ Locate – when you click locate device now, your device is located in Google Maps. To determine your device’s location, it must be turned on and connected to a network with location services turned on. Your location is only accessible on this page, and it’s never shared with anyone else.

Source: Google

ACKNOWLEDGEMENT BRIAN BURGESS FOR WWW.GIZMAG.COM

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Vol 100 - July 2016

Market Leaders in

Shredding, Binding & Laminating Machines

Efficiency & Productivity Guaranteed www.rexelsa.co.za

retail insights

The science

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of retail shopping

ccording to studies by leading consumer manufacturing companies, the majority of people look around and then turn to the left when they enter a store.

This is a very good example of how, despite an increasingly sophisticated and tech-savvy society, people remain habitual creatures.

It also presents a conundrum of sorts to retailers and the way they design their shops – how do you stay ahead of your competitors without alienating customers and their ingrained habits?

Getting the tried-and-tested basics right will create a solid foundation and leave room for innovation, both solidifying and enticing your shoppers.

First impressions The old adage “first impressions last” remains true when it comes to shopping.

Also known as the decompression zone, your shop’s threshold area is the space in which your customers transition from the outside into what you have to offer.

It is the area where quick and critical decisions are made, such as how well put-together or haphazard your shop is and what the overall design aesthetic is

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trying to communicate. Customers will in all likelihood miss products and other signage as they take in the overall shop experience.

To the left it is As we’ve already established, shoppers will then start walking to the left. The first wall or space they enter will have to be very impactful. It will provide the perfect platform to display your most important products, whether it’s big ticket items or sales products that you have to move quickly. The bottom line is to make use of people’s left handed autopilot setting to create a great experience.

Pave the yellow brick road The trick is to keep your shoppers going, exposing them to the entire shop and its products. A well thought-out path is an effective way to strategically control the traffic in your store while avoiding potential congestion.

Stores often have a circular path to the left to get customers to walk through to the back of the store and come to the front again. These paths often use different colours or textures, promising great products along the route.

However, make sure that you don’t rush your customers. With all the effort and time put into merchandising products, the last thing you need is a customer hurrying along merrily without even giving it a second glance.

Create natural breaks on the path with special signage, seasonal displays or even a live promotion for the day. Special

display fixtures – featuring products near the end of or in between aisles – also encourage impulse buys, particularly if they complement other products in close proximity.

If your store doesn’t have specific aisles you can also group products together on your shopping path that are a natural fit.

Also, remember to keep high-demand or promotion products at eye level.

Lastly, ensure that you are constantly rotating or “re-designing’’ these displays without removing the familiarity of the store layout.

The end of the line Till or checkout counter placement can leave you with quite a headache. A good rule of thumb is to place it at the end of your path or shopping experience. In big stores individual checkout counters per department are also very convenient.

If possible, design a big enough counter for shoppers to place their products and personal belongings on. Also, take advantage of the wall behind the counter to create interesting and engaging displays, as well highlight important exchange and return policy notifications.

With all the above boxes ticket, it’s important that you continue to evolve your store as new shopper needs arise.

Furthermore, ensure that you observe customers and what they are drawn to, what they avoid and how they move, and continue to tweak your design. n ACKNOWLEDGEMENT ROBBIE JOHNSON, RETAIL MANAGER AT DRIVE CONTROL CORPORATION (DCC)

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Binders and laminators Binders and laminators keep your business documentation organised and protected

Binders Binders are machines used to align, punch and enclose individual sheets of papers into document sets. A binding machine is a useful tool to have in any office. They not only keep documents together in an orderly manner – important for presentation and storage – but they also protect documents and lengthen their lives in environments that are not paper-friendly, such as warehouses, construction sites and factories.

Consider the following when choosing a binder: Duty cycle What will the binder be used for, and how often will it be used? The answer will help you to determine the type of binder that you will need. If the binding machine is going to be used in a small office or a home office, then a simple, affordable machine is ideal.

Larger offices with more binding jobs will demand more complex, electric binding machines. These machines will be capable of more than just binding the occasional annual report or presentation.

Capacity and thickness Decide how many documents you are likely to bind at any one time. Different binding machines have different limits when it

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comes to how many documents they process. Many binding machines can bind documents up to 2,5cm thick, while some can bind documents up to 7,6cm thick.

Types of binders Different kinds of documents require different styles of binding, and not all binders are able to bind your documents in the style required. Do you want a traditional finish, a book-style finish, a contemporary finish or a metallic finish?

Coil or spiral binding machines This is the most recognisable type of binding technology, commonly found in blank notebooks. Coil binding machines are available in table-top and floorstanding models, with manual or electric configurations. Spiral binding machines bind documents by first punching holes on the pages, then inserting the coil and finally crimping and cutting the coil ends.

Coil or spiral binding machines are ideal if you have low volumes of binding, such as in a small office, school or church environment. They can bind documents up to 2,5cm thick, and offer unique and contemporary finishes.

Plastic comb binding machines These are among the most popular binding

machines today. They use a plastic binding with many combs inserted into holes punched along the edge of the stack of papers. This type of binding is ideal if you are a home user, or plan to use the machine in a school or smaller business.

It has the capacity to bind documents up to 5cm thick, and offers the best-known, most traditional finish. The advantage of plastic comb binding machines is that they are easy to use, easy to assemble, durable, economical and reusable.

Wire loop binding machines Essentially a combination of a coil bind and a plastic comb bind, this type of machine use wires in a double loop design. Once inserted into the document, this wire loop will then be closed by the machine itself or by a separate closer.

Wire loop binding machines are ideal for binding documents up to 2,5cm thick, for presentations, manuals and sales pitches.

They offer a clean and stylish metal finish.

Thermal binding machines These machines bind pages directly to the spine of thermal covers. The spines of the covers are heated so that adhesive on the spine becomes thin enough to bind the pages together. After the glue has cooled, it becomes part Vol 100 - July 2016

stationery

Ring binders are the simplest form of binding, and are ideal for presentation documents and filing. The PVC or polypropylene covers are durable, flexible, lightweight and moisture repellent. They are available in a choice of sizes and colours, making them ideal for company branding.

The ring size of the file binder determines how many documents can be added.

The ring shape of the binder is also important: a D-shaped ring holds more pages and is usually used on higher quality files than those with an O-shaped ring.

Binders should be easy to open with one hand; have a gap-free mechanism so that pages don’t tear; be back mounted to allow the pages to lie flat; and allow for easy insertion or removal of pages.

of the page, ensuring a strong bond.

Thermal binders do not punch holes or use coils or combs. The machines heat up for between 45 and 120 seconds.

Thermal binding is ideal for large offices, and can bind stacks of documents more than 7,6cm thick.

Laminators Laminators make a good addition to any office environment. They are a quick and easy way to protect photographs and other documents. Lamination protects documents by permanently bonding clear plastic film to one or both sides of the item. This makes them tear-proof and waterproof; protects items from moisture and environmental damage; prevents creasing and wrinkling; prevents staining and smudging; and prolongs life by preventing light damage.

There are a number of different types of laminators, so you will need to consider the following: www.myofficemagazine.co.za

Duty cycle How often will you use your laminator?

Compact, desktop laminators are ideal for small offices, while commercial laminators are designed for high volume use in commercial applications. A commercial laminator offers long lasting dependability, durability, low maintenance and high-quality lamination.

Depending on the laminator you buy, you might need a card carrier or laminating pouch carrier sheet. More expensive laminators will also have adjustable speed and heat settings.

Types of laminators Pouch laminators These machines use a lamination pouch that is usually sealed on one side, and coated with a heat-activated film that adheres to the product being laminated as it runs through the machine. The document is bonded to the substrate (which can be

any number of board products, such as paper or card) or another sheet of laminate plastic. The pouch that holds the document, laminate and substrate is passed under pressure through a set of heated rollers.

This ensures that all the adhesive layers bond to one another.

Pouch laminators are ideal for use in the home or in a small office environment. The machines are relatively inexpensive and quite effective. They have a small footprint and won’t take up much space.

Heated roll laminators These laminators use heated rollers to melt a glue that is extruded on to lamination film.

The film is then applied, under pressure, to the substrate using rollers. Heated roll laminators are used to embellish or protect documents or photographs. These machines vary in size from those suitable for an office to industrial-sized machines.

Industrial machines are ideal for businesses such as printers. my office magazine

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stationery The primary advantage of using a heated roll laminator is speed. The melting of the glue prior to applying the film to the substrate allows for a much faster application of the film. Laminates and adhesives used in heated roll laminators can be up to 50% cheaper than cold roll laminates. The materials are non-adhesive until heated, which makes them easier to handle. Because glue is solid at room temperature, this type of lamination is less likely to shift or warp when you use it.

Cold roll laminators These machines use a plastic film that is coated with an adhesive and has a glossy backing. The glossy backing doesn’t stick to the glue, and when it is removed the adhesive is exposed. It then sticks directly onto the item which is to be laminated.

Cold lamination is suitable for items which could be damaged by heat, such as vinyl or documents printed with wax-based ink.

Cold laminators range from simple, two-roller machines to large, complex motor-driven machines. The rise of inkjet printers, and their use of inks and papers damaged by heat, increased the popularity of cold roll lamination. Cold laminating processes are used outside of the print industry too, such as when coating a sheet of glass with a protective film. They are also used for laying down adhesive films in the sign-making industry. n

That’s a wrap!

Read these tips on how to get perfectly laminated items, every time: • Use the right type and weight of pouch for the item to be laminated.

• Bring the machine to the correct temperature before use.

• Use a card carrier if appropriate.

• Ensure that the item to be laminated is right up to the sealed edge of the pouch, allowing a 2mm (minimum) border around the rest of the document to avoid jamming.

• Do not use cut-down pouches. You can always cut the item down to size after it has been laminated.

• Use the right sized pouch for the job.

• If you want to use a pouch with several items inside it, use a carrier sheet whether your machine requires it or not. Leave adequate space between each item so that you can cut them down after lamination.

• When cutting laminated items, be sure to leave a “seal” around the edge of the document. If you cut all the way to the edge of the document your laminate may come apart.

• When laminating irregular surfaces, such as embossed or textured originals, it may be necessary to send the item through the machine twice to avoid wrinkling.

• Make sure that all pouches are fed in sealed end first.

• Clean the rollers and plate regularly, to prevent residue build-up and jamming. Heat the machine to normal

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• •

•

laminating temperature and then pass a non-glossy piece of card through the machine as if laminating.

If a pouch is trapped, do not feed anything into the machine to push it out. Contact the manufacturer.

Never attempt to laminate an irreplaceable document.

With items such as photographs, it is best to make copies rather than try and laminate originals.

Always refer to the manufacturer’s guidelines for your laminator.

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Plastikoil® Plastic Spiral Binding Functional, cost effective and funky!

With so many binding options available, you may ask what makes Plastikoil® plastic spiral binding so unique. Made from the highest grade compounds, Plastikoil® is strong and durable, yet flexible and lightweight. It is available in a wide variety of colours, ranging from vivid opaque colours to clear, and it comes in a variety of coil diameters, lengths and pitches.

Plastikoil® bound books lie flat when opened – with the ability to fold back a full 360 degrees. Pages will never pull apart and the coil will not bend or distort during shipping.

This may not sound too exciting, but take a moment to imagine how these elements would play a role in everyday applications.

Students, or anyone else who needs to make notes in bound books or training manuals, are now able to open a workbook, fold it over and easily make notes without wrestling with an item

that won’t lie flat. The risk of pages coming loose and getting lost is eliminated.

The fact that Plastikoil® is UV resistant and shatterproof means that books can easily be carried in suitcases or backpacks without them breaking. Their robust make-up means that they bounce back into shape if stood upon. The wide range of colours allows books to be bound to fit in with corporate or school identities, bringing uniformity to documents.

Best of all, binding with Plastikoil® is very cost effective, with desktop binding machines readily available at affordable prices.

Contact Press Products today on 011 493 6332 or press@pressproducts.co.za to arrange for a demonstration that illustrates how easy binding with Plastikoil® really is.

how to sell

Projectors

A simple guide to selling projectors

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rojectors are primarily used in office and educational settings as a means to share information. There are a number of factors that your client will need to consider before they can choose a projector with the right features and performance to suit their needs.

To be able to suggest the correct type of projector for your clients, it is imperative that you know how they work, what type of media they play, their size and their resolution.

Media type The very first thing to do is to ask your

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customer what the projector will be used for. There are basically four kinds of images that can be shown on a projector: data; video; photos; and games. Although any projector can show any kind of image, it is important to choose one based on what your customer will use most. Projectors are generally sold as business projectors (for data, such as presentations, spreadsheets and PDFs) or home entertainment projectors (for photos and video files such as movies).

A growing number of projectors are sold as game-playing projectors, which require some of the capabilities needed for data images and some needed for videos.

Portability Another important question to ask your customers is how often the projector will need to be moved from one venue to another. Projectors come in many different shapes and sizes, ranging from those small and light enough to fit in

the palm of your hand to those that are suitable for permanent installation only. It is important to let your customers know that an increase in portability can mean a decrease in projection quality.

Resolution, screen format and throw The resolution your customer will use most often should determine the projector’s native resolution (that is, the number of physical pixels in the projector’s display). Projectors can scale images up or down to their native resolutions, but they lose image quality in the process. SVGA (800 by 600 pixels) will suffice for data, but for video 1080p is necessary to project the best image.

For video and games a widescreen format will be a must for your customers.

Native widescreen resolutions have become common, even for data.

Finally, you will need to ask your client whether or not they will need a short-throw projector. Throw is the ability Vol 100 - July 2016

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to cast a given-size image at a certain distance from the screen. A short-throw projector will allow users to throw a large image in a tight space, which minimises the risk of people getting in front of the projector and blocking part of the image. Most projectors can throw a 1,8m-wide image from 3,5m to 4,5m away; most short-throw projectors need 0,9m to 1,8m feet; and ultra-short-throw projectors need only a few centimetres.

On the opposite end of the spectrum, long-throw projectors are ideal for large conference rooms and small auditoriums.

Brightness and contrast The level of brightness your customer will need hinges on what they will use the projector for. Brightness is measured in lumens, or the amount of light emitted by an object per second. For a home theatre projector to be used in a dark room, 1 000 to 1 200 lumens will provide a large, bright image. In this instance, a 2 000-lumen projector may be too bright and hard on the eyes. For a portable data projector your customer plans to use in well-lit locations, 2 000 to 3 000 lumens will suffice. Generally speaking, the larger and lighter the room, the greater brightness the user will need.

Small, incremental changes in lumens aren’t usually significant. For the user to perceive twice the amount of brightness, twice the number of lumens must exist.

Contrast ratio is the ratio between the brightness of the brightest and darkest areas a projector can produce. A higher contrast ratio will mean more vibrant, eye-catching colours, with greater detail showing in dark areas on the screen.

interface) connection is preferable for digital connection, as it preserves quality and mitigates issues such as jitter. Some projectors are now adding mobile highdefinition link (MHL)-enabled HDMI ports, allowing projection from Android devices.

Most newer-model projectors offer WiFi connectivity via a wireless dongle that fits in a USB port.

Imaging technologies Today’s projectors are based on one of four imaging technologies: digital light processing (DLP), liquid crystal display (LCD), liquid crystal on silicon (LCOS) and laser raster.

DLP technology is usually used in inexpensive projectors. It projects primary colours sequentially rather than simultaneously, which often leads to a rainbow effect. Light areas on the screen break up into little rainbows when viewers shift their gaze or something moves on screen. LCD projectors don’t suffer from the rainbow effect, but they tend to be bigger and heavier for equivalent projectors.

Standard-sized LCOS projectors offer

the best-quality images, but they tend to be bigger and heavier than DLP or LCD projectors, and therefore more expensive.

Laser raster projectors are uncommon, but one advantage of using a laser is that the image doesn’t need focusing.

Audio Projectors that are needed for videos and audio clips will require built-in audio.

In general, highly portable projectors have poor audio quality. The larger the machine, the better the built-in audio usually is. If your customer needs a highly portable device, they should consider using a separate sound system.

3D One of the newest features available on projectors today is 3D. However, due to the fact that a variety of 3D schemes is available, just because a projector is 3D-ready doesn’t mean it will work with the 3D source you want to use. If the customer wants to use a projector for 3D content, you will need to ascertain that it will work with the specific 3D image source they plan to use it with. n

Connectivity The way in which the projector interacts with other equipment will be important to your customers. Most projectors offer an analogue or VGA (video graphics array) connector, allowing connection to a computer or video equipment.

An HDMI (high-definition multimedia www.myofficemagazine.co.za

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Mini projectors: a show wherever you go As the number of uses for digital projectors keeps growing, their sizes keep shrinking. While businesspeople have been carrying laptop-sized units around for years, smaller (and cheaper) projectors have recently found a place in home theatre systems, dorm rooms and anywhere that you can find a blank space on the wall.

They even drew attention during the Occupy Wall Street demonstrations, when protesters used them to project symbols and messages on the sides of buildings.

There’s no accepted definition for these types of projectors. Some call themselves “pico” while others are labelled “mobile”, “pocket” or “mini”.

Suffice to say that they’re all significantly smaller and lighter than the Xbox-size units that have previously dominated the scene. They’re also not as bright and have lower resolutions than their bigger siblings.

When it comes to mini projectors, you get what you pay for. Bottom-of-the-range projectors are one-trick ponies with limited applications, while the expensive devices produce sharp, bright images good enough for almost any purpose, short of presenting in an auditorium.

Most mini projectors come with HDMI capabilities, so they can be connected to an iPad and project, for example, a PDF presentation containing both text and graphics. These projectors can connect to a DVD player and show a movie.

Bright and clear One of the main qualities of a good mini projector is brightness, though that’s more significant in a conference room at lunchtime than it would be in a small, dark room.

Brightness is measured in lumens, a metric set by the American National Standards Institute (ANSI) to determine the average intensity of a projected image – a higher number means a brighter image. These projectors are rated between 85 and 500 lumens; as such, they throw less light on a wall than does a 60-watt incandescent bulb (about 800 lumens).

However, in the same way a 10-lumen keychain flashlight is bright enough to find your way in a dark room, these projectors generally provide enough light for their purpose.

The clarity of the projected text, the contrast and the saturation of the colours is another important aspect of a mini projector. The greater the brightness and higher the resolution, the better the clarity will be.

Features Most mini projectors display their menus on the wall, and very

few have built-in screens. Some uses smartphone apps as interfaces.

Mobile projectors have audio-out jacks for headphones or external speakers. Use them. These projectors have built-in speakers, but they’re laptop-quality at best. Since they all have fans going as well, you need something other than what’s built in to rise above the background noise.

Mini projectors involve some trade-offs, such as whether the unit has a battery or you need to be within reach of an outlet.

Similarly, some really are “pocket sized”, while others require at least a small carrying case.

ACKNOWLEDGEMENT JAKE WIDMAN FOR WWW.COMPUTERWORLD.COM

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The history of the projector Magic lantern

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rojecting images onto a larger surface is an old trick; the first known instance of this was recorded in a drawing by Johannes de Fontana in 1420. In this drawing, a nun holds a lantern with a small translucent window that projects an image of a devil. Leonardo da Vinci also drew a similar device, later known as a magic lantern, in 1515.

Images: Wikipedia, 123RF.com

The past But who invented the actual, official “magic lantern” that we know as the forefather of the projector?

To find out the truth, you will need a time machine and a boxing ring to let all of these potential inventors fight it out: • Pierre Fournier – 1515, France • Giovanni Battista della Porta – 1589, Italy • Athansius Kircher – 1646, Germany • Christiaan Huygens – 1659, Holland • Thomas Rasmusser Walgenstein – 1660, Denmark • Claude Millet – 1674, France These early projectors were often used for devious purposes, nicknamed “lanterns of fright” because they were adopted by magicians to “summon ghosts” or appear in two places at once.

Not exactly the stuffy boardroom tools we use today.

In the late 1800s, magic lanterns using oil lamps began to be adopted by photographers, lecturers, and the general public rather than the spooky magician crowd.

They were also wisely renamed “opaque projectors”. As time progressed, incandescent light bulbs with halogen lamps took the place of outdated light sources. These opaque projectors were great teaching tools. For example, Chicago’s public school system had around 8 000 opaque projectors by the end of World War I. Overhead projectors eventually replaced the opaque projector. In World War II, soldiers were trained from presentations using a version of an overhead projector. Throughout the ‘50s and ‘60s, schools, businesses and even police departments relied on overhead projectors to share information.

Opaque projector

Overhead projector

The present Overhead projectors evolved into multimedia projectors when digital images took over in the 20th century. On 22 May 1990, Microsoft launched a slide-based presentation computer program.

We know it today as our beloved PowerPoint, though it was originally called “Presenter” by developer Dennis Austin.

The goal of PowerPoint was to have a number of pages or “slides” that could represent the transparencies used in an overhead projector. It was more efficient than other forms of visual aid, such as whiteboards or chalkboards, and served many kinds of audiences and presentation needs. The projector game had changed forever, signalling the end of overhead projectors and physical slide sheets.

Today you can buy portable, wireless and digital projectors for less than you might spend on a good pair of jeans. However, we still tip our hats to the projectors of yesteryear, and all the ingenuity it took to create them. n ACKNOWLEDGEMENT WWW.ETHOS3.COM www.myofficemagazine.co.za

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mini back-to-school

Back to basics How to choose stock for the upcoming BTS season

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hoosing a product to sell in your retail store during the back-to-school (BTS) season may very well be the most difficult decision you will make. The choices are limitless and the task may seem overwhelming at first. There should be a demand for your products, and they should be profitable and something you enjoy selling. Before you commit to a product or product line, consider the factors outlined below.

Marketability Let’s face it: it won’t matter what back-toschool products you sell if your customers aren’t buying. Before considering what product to stock, determine what market you want to sell to. Once you know what kind of customer you want, then you’ll be able to determine their needs.

If your products only appeal to some people, it may not be enough to sustain a business. Your product selection doesn’t have to appeal to all back-to-school shoppers, but you should be able to convince a large percentage of shoppers they need to purchase your items.

Profit margin Selling big-ticket items is generally more profitable, but can require more credibility to sell. When you look at the price of the

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product, don’t forget to calculate direct and indirect costs (like overhead) of selling your goods. If you think you can sell 50 erasers a day for R10 each and the erasers cost you R5 each, it may look like you have a profit of R250 per day.

But when you learn your overhead expenses average R200 per day, you may find your profit isn’t sufficient even though sales are good. The bestselling products won’t ever earn any real money if your margin is too small.

Consumables Choose to stock BTS products which have recurring sales value. A consumable item that needs to be replaced on a regular basis is one way a retailer can establish long term sales. Pens or notebooks are good examples of this in the stationery industry. By establishing a customer base with recurring products, customers will continue to come back to you to buy more as they use up their old items.

Additionally, satisfied customers will be more open to recommendations for related products.

Take note of trends When it comes to selecting products to sell based on what’s popular, timing is extremely important. New trends and products can be a great boost to your business but you’ll need to be at the beginning of the product lifecycle in order to be successful. Learning to pick a hot product before it becomes hot is a valuable skill that comes from knowing your market.

Tracking down trends How do you go about sourcing new and trending products for this year’s back-toschool season?

• Social image sharing sites, such as Pinterest and Instagram, are great because you get a consumer perspective of interesting and trending products to stock right now.

These image-based sites allow you to take in a huge amount of product ideas very quickly.

• Online marketplaces are probably the most common sources to find trending products because they feature products currently selling online. However, because of the sheer size of many of these market places, it’s easy to get overwhelmed and defeated unless you know the strategy to finding the best trending back-to-school products.

• Business-to-business (B2B) marketplaces, such as Alibaba, are very useful for finding both ideas and suppliers.

• Consumer marketplaces are the places that sell directly to the end consumer. By strategically searching some of their trending pages, you can get a better sense of what is going on this BTS season. Have a look at eBay’s Popular, Amazon’s Bestseller and Kickstarter’s Discover platforms.

• Social forums, such as Reddit, have specific sub-sections, each of which caters to a different area of interest.

Within these areas that you can find a tremendous amount of inspiration for trending product ideas. Social forums can be an invaluable place to spot the next trending back-to-school products, which you can bring to consumers in South Africa.

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eck list d h c le a s e R in min s to keep

stion our BTS some que to sell to y Here are ts c u d ro p cting while sele : yourself? rs e custom and use it it y u b d about u ing excite Would yo tt e g lf e rs ee you Can you s ct? u this prod w? e you kno to someon it ll e s in t u c o du Would y for the pro real need Is there a arket? today’s m is item lf selling th e rs u o y e agin Can you im ars? several ye t x e n for the

Competition Competition is healthy, and there are ways other than volume and price a smaller store can compete with larger retailers. On the other hand, the more unique the product the less chance of competition.

Private label One way to guarantee having a truly unique product line is to make the item yourself. Another way is to partner with a small business that makes a product you would enjoy selling. Also consider private label products which will allow you to brand an item made by another person. www.myofficemagazine.co.za

Quality When deciding which BTS products to sell in your store, ask yourself the following question: is this product something I would give my dearest friend?

If not, you may want to keep looking.

Product quality is extremely important when your reputation is on the line.

Diversity Keep your product offering simple in the beginning. If your product line is narrow and focused, then your marketing efforts can be just as tightly focused, which will bring you the best results for your marketing budget. As your business grows, so too can your product line – as long as

you keep new products compatible with your location and your market.

Conclusion The key to having a successful business is to know your products and to believe in the merchandise you are selling. If you do not believe in the product yourself, then you probably won’t be successful at selling it.

Keep brainstorming and you’ll find a product or product line that meets both the needs of your target market and your own ability to locate it, purchase it and resell it during the upcoming back-to-school season. n ACKNOWLEDGEMENT SHARI WATERS FOR WWW.RETAIL.ABOUT.COM

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industry news

Bostik, Col’Cacchio want your best beasties

Venue: Col’Cacchio Pizzeria countrywide Dates: 1 - 20 August 2016 More info: www.bostik.co.za Col’Cacchio restaurants: www.colcacchio.co.za

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Bostik, in partnership with Col’Cacchio pizzerias, have launched a craft experience for children aged six to 12. Bring your child to a Col’Cacchio countrywide for a creative journey to the land of Unbelievia, where they can create their own Monstrous Mammoths, Furry Freaks and Brave Beasties.

Is your child a creative, artistic and an imaginative lover of stories with fantasy creatures? Would your child relish the chance to help us create South Africa’s bold beasties and crazy creatures for a very special book authored by award-winning South African fantasy author, Lauren Beukes?

Then join Bostik for a once-in-alifetime craft and creativity experience in partnership Col’Cacchio Pizzeria from Monday 1 August to Saturday 20 August.

Kids will have the opportunity to use crayons, paper and glue to illustrate the magical beasties of the land of Unbelievia – funny things such as break-dancing dinosaurs, carrot-juice-slurping vampire bunnies or octodragon moose – all these characters from Beukes’ upcoming book collaboration with Bostik, called the Bostik Big Book of Unbelievable Beasties.

The winning illustrations will be featured in the book and your talented young monster-maker will even receive a signed copy to keep forever.

The final product will be available as a free downloadable e-book on www.bostik.co.za, and copies will be donated to Shine Centres nationwide for the reading development of little ones.

Come join us and unleash your child’s imagination. To top it off, kids under 12 eat for free at any Col’Cacchio on Mondays and Tuesdays until the end of August 2016.

For every one paid-for adult meal, one free meal can be chosen from the Bambini menu. *T&Cs apply.

Vol 100 - July 2016

advertorial

Sappi Typek’s new manufacturing home leads to improved product A R100-million strategic investment has ensured a smooth relocation and improved production process of Sappi’s well-known office paper brand, Typek.

The manufacturing, sheeting and finishing of this locally produced product has been transferred from the company’s former Enstra Mill in Springs to Stanger Mill, a bagasse-based (sugar cane pulp) operation in KwaZulu-Natal.

This transfer is in line with Sappi’s strategy to invest and focus on specific growth areas in the pulp, paper, packaging and adjacent markets.

Enstra’s paper machine 6, on which Typek was produced for many decades, was converted to produce lightweight recycled containerboard. Sappi sold Enstra’s recycled containerboard and kraft paper businesses to the Corruseal Group last year.

“Sappi remains as committed as ever to deliver a quality product and be a strong contender and supplier in the office paper market,” says Paul Bortolan, Sappi General Manager: Paper. “Over the years, Typek has proven itself as a trusted brand of consistent high quality. In the retail environment, the packaging’s vibrant red brand is also a very visible shelf ‘winner’. This will not change.”

What has changed is that the investment and transfer has led to improvements on Stanger Mill’s already modern and versatile paper machine.

This will ensure that the paper is manufactured to the highest standards, as demanded in today’s competitive markets.

Stanger Mill’s sheeting and finishing operations have also been improved upon. This entailed the relocation of the existing sheeter from Enstra to Stanger Mill, as well as the installation of a new packaging line, palletiser and pallet wrapper. This project was commissioned in May 2016.

Benefits of moving Typek to Stanger Mill “Sappi staff at Stanger Mill have excellent papermaking knowledge and experience as a result of producing complicated grades of coated paper over the years,” says Paul. “The team has now been able to apply this knowledge to produce A4 office paper, with outstanding results.”

From a customer and end-user perspective, the office paper produced at Stanger Mill is unique in that it contains sugar cane bagasse pulp, which provides excellent bulk and stiffness for better

runnability in printers and copiers.

The paper’s smoother surface will also ensure excellent print quality and less ink absorption; saving businesses and consumers money on ink costs. The upgrades to the finishing house will lead to increased speeds, higher throughputs and quality packaging. The entire Typek supply chain has also been optimised to ensure better product availability and service levels.

Adds Paul, “Paper remains an important part of the office environment and is recyclable, made from renewable resources.” With our Sappi Typek sales team in place countrywide, we look forward to leveraging our strong customer relationships and continue to supply the market with a fantastic office brand that is manufactured in an environmentally responsible manner and according to internationally recognised industry standards.”

“To further promote Typek we have launched a direct mail campaign to the industry using the visual elements of a fortune cookie with customised, targeted messages. It adds to the excitement around the move and will engage with customers on another level.”

About Sappi In December 1936, Sappi registered as a South African company and began manufacturing paper in 1938.

Today Sappi is a global company producing almost 10 million tons of market-leading ranges of graphic paper products used by printers in the production of brochures, magazines and many other print applications; quality packaging and speciality papers used in the manufacture of cosmetics, pharmaceutical and food and beverage products; tissue wadding and dissolving wood pulp (specialised cellulose) products used worldwide by converters to create viscose fibre for fashionable clothing and textiles, pharmaceutical products as well as a wide range of consumer and household products.

With a customer base in more than 160 countries Sappi is also developing products in adjacent fields including nanocellulose and lignosulphonate.

www.sappi.com www.myofficemagazine.co.za

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jan/san

Under attack!

Winter is here, and so are hundreds of millions of germs in the workplace

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inter has arrived, and South African businesses are facing an onslaught of germs – not just from people, but from their office furniture too.

Richard Andrews, MD of Inspiration Office, says that South African companies face losing millions of hours’ worth of productivity due to sickness this winter.

“Germs are everywhere; it’s a fact of life. Also known as microbes, bacteria, bugs and now even superbugs, various types of germs live within us, on us and all around us.

“Many of them keep us healthy and alive, but others pose a threat to our wellbeing – especially if our bodies cannot manage them.”

Andrews notes that, according to a Lancaster University study, 72% of people report going to work when they are sick.

“What most people don’t realise is that it’s not just germs from people that spread to colleagues – office surfaces and

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materials used in the office space can be potent germ transmitters too.

“Germs are loiterers. They can live and thrive on all kinds of surfaces, including – and especially – desks in the workplace.

Many office materials harbour germs, making them as infectious as a sneezing colleague when you consider up to 180% of infections can be transmitted by touch.”

Andrews adds that the problem is likely to be exacerbated by the fact that nearly 40% of the workforce is expected to be mobile by 2017.

“Workplaces today need to provide a variety of places for people to work, giving people choice and control over where and how they work. But as employees use shared workstations throughout the day, there is also increased need to minimise sharing harmful bacteria.

“One study by the University of Arizona’s Dr Charles Gerba found more than 10-million germs on the average desk.

For example crumbs that accumulate on desks, are a perfect environment for bacteria and fungi to thrive.”

According to Andrews, the global transition from assigned “I spaces” to shared “we spaces” has created rising demand for the use of antimicrobials in the workspace, as a way of fighting back against the proliferation of germs.

“Antimicrobial agents and coatings are technologies that either kill or slow the growth of microbes.

“We’ve seen an increased demand from our clients in South Africa and across Africa for antimicrobials since we pioneered them in 2011, and have had them as standard since then.

“They’re gaining relevance in the workplace as an option to dramatically reduce germs on frequently-touched surfaces such as the work surface edge and desk pad, height-adjustment controls, and power and data access points.”

Andrews says that the increased use of antimicrobials is expected to significantly reduce the cost of absent workers and related health care, as they become a standard feature of office ware over the next decade.

“Antimicrobials show promise as another way to proactively create healthconscious work environments in support of improved worker well-being.

“Although antimicrobial materials should not replace or decrease regular cleaning routines or good hygiene practices such as hand washing, coughing into elbows and staying home when sick, they can add another level of potential benefit by sharply reducing germs in the workplace,” Andrews concludes.

Vol 100 - July 2016

jan/san

Keep it clean The increase in germs in the workplace during winter can be combatted easily if you follow these top tips: Clean and sanitise properly Don’t wait for the cleaning staff to clean your desk once a week. Items that are constantly touched, such as keyboards, mice and telephones, should be regularly wiped down and sanitised. Anti-bacterial cleaning products have active ingredients that kill germs and microbes, while leaving the items clean and fresh.

These products are available in convenient sizes and containers, meaning you can keep them near your desk or in a drawer, and clean these instruments daily.

Specially-formulated keyboard sanitiser sprays clean the keyboard without making it wet, and prevent the build-up of germs.

Hand hygiene Use an anti-bacterial handwash or personal hand sanitiser during the winter season. If you go to the bathroom, sneeze, blow your nose or shake hands with someone, make sure to clean your hands afterwards.

Available in waterless gel forms, as handwashes and as wipes, anti-bacterial sanitisers can be kept within easy reach in handbags, pockets and desk drawers. Cleaning your hands properly will ensure that you don’t transmit germs to other people or the items on your desk.

Pests Pests, such as rodents and cockroaches, can also carry diseases which will make the workplace an unhealthy environment. Ensure that employees don’t eat at their desks, as crumbs and other detritus will attract pests.

Keep food storage to a communal kitchen area, rather than hoarding food in the desk drawer. Wipe or sweep away any food particles left in the kitchen or office area, to ward off unwanted visitors. www.myofficemagazine.co.za

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furniture

A business buzz Isla Galloway-Gaul came out of retirement to revitalise Ditulo Office Engineers

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fter 16 years at the helm of office furniture company Dauphin HumanDesign Group, during which time she grew the turnover four-fold, Isla Galloway-Gaul felt she’d done it all – at least when it came to work.

She happily went into retirement, ready to devote her time to raising her young daughter Bella. As much as she loved this new life, she couldn’t resist the

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challenge when, a scant three years later, she was approached by Bidvest to re-engineer and revitalise its Ditulo Office Engineers brand.

Galloway-Gaul’s extensive experience in the office furniture sector and her proven track record of identifying opportunities and successfully guiding a business towards them, in addition to her great passion for ergonomic office environments, led to Bidvest singling her out to head up Ditulo.

“The chairman of Bidvest’s Office Furniture Division approached me with the offer of a position as CEO,” says Galloway-Gaul. “As happy as I was being a full-time mom, I knew this was a job that was calling my name. There is little in life that is quite as satisfying as

watching a business grow and succeed, and I felt it was right for me to re-enter the workplace with this as my next challenge.”

For Ditulo, engineers of ergonomic office furniture solutions, a leader with slightly edgy out-of-the-box thinking was critical. Nothing highlights GallowayGaul’s unconventional approach more than her job title – CEO – which stands for chief empowerment officer.

Born in Zambia, Galloway-Gaul went to school in KwaZulu-Natal, where she did a one-year Business Diploma in Durban. After working in the hospitality industry for five years, in public relations for Southern Suns, she crossed the Atlantic, spending two years travelling around the US. Vol 100 - July 2016

furniture

Her career in office furniture began upon her return to Johannesburg where, after positions with Grand Andrews Office Furniture and Dashing Office Furniture, she joined Dauphin HumanDesign Group in 1994. The rest, as they say, is history – and it’s that history of team-building, growth and success which set the stage for her current challenge.

Galloway-Gaul has been twice nominated as Business Woman of the Year (1998 and 2000), as well as The Leading Women Entrepreneurs of the World (Paris 2001 and 2002), and has been recognised for her outstanding achievements several times with the Bidvest Chairman’s Award.

Today, she’s doing what she does best at Ditulo. www.myofficemagazine.co.za

“I love the spirit of a positive and motivated team, the sound of a bell ringing in the showroom when we have been awarded a project, the interaction with designers and architects and customers; but most of all, the achievement of delivering the promise that we made: an outstanding installation of office furniture.

“The way we work has changed radically and the traditional ‘lineup’ of offices is gone. We now have collaborative work spaces where people can interact, chat and have a cup of coffee while working. This makes employees feel better about their workplace, both physically and emotionally, and in turn cultivates loyalty. Furniture, and in particular

seating, is a huge part of this. When I walk into an environment we’ve created, and see people working comfortably and effectively, that makes me very fulfilled,” she says.

On her short-term retirement, Galloway-Gaul has this to say: “There is nothing quite like the buzz of business, the growth of individuals, the polishing of a brand and the ability to celebrate our achievements that really motivates a leader. I think keeping yourself involved in work is fantastic for anyone, and it certainly keeps me young!” n For more information on Ditulo, visit www.ditulo.co.za or www.facebook. com/Ditulo.

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arts and crafts

In a bind Create a unique gift using the art of Japanese ribbon binding

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apanese book binding is an ancient art, but you can master the basics easily. These beautiful books make great journals, gifts or stocking stuffers. Choose your favourite 30,5cm x 30,5cm scrapbook paper, wrapping paper or even fabric to make the cover. You can use plain paper inside, or lined, or print your own.

You will need: Two pieces of thin board or stiff card, 15cm x 23cm An x-acto knife or boxcutter Ruler Mod Podge or other decoupage glue A foam brush Paper or fabric of your choice to cover your book Co-ordinating paper for the inside cover, cut to 14cm x 21,6cm 1m of narrow ribbon or strong linen thread to bind your book Large binding clips A drill with an 1/8-inch drill bit A large-eyed quilting needle And old phone book Old credit card or bench scrape Cut Using a ruler and knife, cut four pieces of chipboard: two 15,5cm x 18,4cm; and two 15,cm x 4,1cm.

Trim your front and back cover paper to 20,3cm x 28cm.

Place your boards next to each other in the middle of the paper, leaving a 2,5cm border and a 3mm gap between the two pieces so your book can open easily.

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2

Cover 2 Cover one side of the chipboard with a thin layer of Mod Podge. Turn it over and glue it in place in the middle of your cover paper.

Turn the cover over and smooth out any wrinkles and bubbles with a credit card or the side of your hand.

Turn it back over and fold over the four corners, making a 90° angle. Make sure the fold is tight and close to the corner.

Fold all four sides down over the folded corners, being sure to fold them tightly for a crisp edge.

Unfold sides and corners and put a thin layer of Mod Podge on each corner.

Fold the corners back down and smooth out bubbles. Do the same for the sides.

Repeat these steps for the back cover.

3 Cut two sheets of the same or a coordinating paper for the inside covers, measuring 14cm x 22cm. Apply a thin layer of Mod Podge to each sheet, centre on the inside of the covers, and smooth out any air bubbles.

Crease the inside and outside of each cover where your space is using light pressure. Take care not to break the paper.

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3 Vol 100 - July 2016

arts and crafts Make pages Decide how many sheets of paper 4 you want in your book and divide that number in half. Take that many sheets of paper and cut in half so it measures 14cm x 22cm.

Centre the paper on the inside back cover of your book.

Carefully lay the top cover on top, matching it up with the bottom cover.

Be careful not to move any of the paper between. Using binding clips, clip the covers and paper together in four places, but not on the spine.

4

Drill Make marks where your book will be stitched together. For a book of this size, you should have about five holes, one 2,5cm apart.

The first hole should be 2,5cm from the top of the book.

Place your book on top of an old phone book. Drill through the covers and paper until your bit hits the phone book.

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Sew Thread the end of your ribbon through a large needle.

Start sewing by bringing your needle (or hair-pin) with ribbon through the top hole from the back. Make sure you don’t pull the ribbon all the way through – you will need 10cm to 15cm to finish the binding. Keep sewing, making sure the ribbon is snug around the spine.

Continue down the book in the same fashion, always putting the needle in the next hole from the back side of the book.

Once you get down to the fifth hole, wrap the ribbon around the bottom of the spine, putting the needle in the fifth hole from the back side.

Now work your way back up the book in the same fashion you sewed your way down, and you will see the ribbon forming a criss-cross pattern.

When you get to the top hole, bring the remaining ribbon and the original 10cm to 15cm together and tie in a knot over the first hole, finishing in a bow or leaving loose ends.

6

Decorate At this point, you can leave the cover as is, or decorate it with chipboard letters or shapes, pictures, charms, beads or photographs. n ACKNOWLEDGEMENT

TIP To make a book bound with paper, follow all the steps above, but stitch the spine with a piece of strong linen thread. Then cover the spine with a piece of coordinating cardstock, gluing it to each side of the cover and embellishing with ribbon.

WWW.LITTLEBIRDIESECRETS.BLOGSPOT.CO.ZA

www.myofficemagazine.co.za

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crime alert

How safe is your business?

Cyber-risk 101: what every business needs to know

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tatistics show that there are over 1,5-million cyberattacks every year, which amounts to 4 000 per day.

Experts believe these figures are dramatically underreported, as most victims of cyber-attacks do not disclose their experience.

In our connected society, cybercrime is a very real threat to any business or institution that has a network, regardless of its size.

“The threats don’t just stop with commercial entities: 47% of American adults had their personal information

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stolen by hackers in 2014, largely as a result of data breaches at companies that held such personally identifiable data,” says Kerry Curtin, manager: Financial Institutions & Professional Risks at Aon South Africa.

“Hacks targeting commercial entities that hold sensitive consumer information are on the increase, and personal identities are being stolen largely for credit fraud. In 2013, the US racked up a staggering $18-billion in credit fraud. McAfee estimates that the annual global cost of cybercrimes could be over $400-billion, while a UN study found that digital theft affects up to 17% of the online population.

“Closer to home, the 2015 Security Summit held in Johannesburg showed that South Africa suffered from the most cyber-attacks in Africa. According to

reports, South Africa is the third worst in the world when it comes to cybercrime attacks. A study conducted last year revealed that South Africa’s annual loss due to cybercrime is estimated at R3billion – and that figure is growing,” she says.

Many small and medium businesses think that they are unlikely targets for a cyber-attack, believing that only large corporates, banks and government institutions appeal to cybercriminals.

The reality is that if you conduct any aspect of your business online and hold any sensitive data – such as employee or client records, banking and payment details of staff or medical records – you are a potential target.

According to the Canadian Government’s Get Cyber Safe initiative, 40% of a small business’ worth is Vol 100 - July 2016

crime alert

derived from the data that it owns and 90% of small and medium-sized businesses surveyed believed that a hack of their data would have catastrophic consequences for their business – yet 50% did not think that they were a target for cybercriminals.

In 2011, 40% of all cyber-attacks were on small and medium sized businesses because their less-robust security measures, policies and firewalls made them easy targets for hackers.

Who can forget the Ashley Madison data breach, when hackers released the details of some 32-million customers?

The biggest data breach is still Adobe’s.

In 2013, 152-million customer passwords were stolen. More recently, the Panama Papers scandal saw 11,5-million files leaked. The database of the world’s fourth largest offshore law firm, Mossack Fonseca, contained details of secret offshore tax accounts of some of the world’s richest and most politically-connected people.

In May 2016, Standard Bank confirmed it had been the victim of a sophisticated and co-ordinated fraud incident involving ATM withdrawals in Japan, costing the bank over R300-million.

While many cyber-attacks are aimed at accessing sensitive data for dubious activities, others are designed to ensure the institution incurs a direct financial loss. All are a result of a security breach via the company network. A cyber-attack can be just as physically disruptive to a business as a natural disaster or terror attack. Think of critical operations in a hospital, airport or power station – they

GOLD SPONSORS:

are all operated via computer networks and sophisticated software.

Data breaches versus financial losses While existing forms of insurance sometimes carry a level of coverage, policies were not intended to cover the many risks associated with an increasingly digital world.

Standard policies are often inadequate to cover even the typical security breach, let alone a cyber-attack or “hacktivism”.

Only specialist cyber-insurance policies provide extensive cover.

“In particular, ensuring your business is appropriately insured in terms of the type of losses it can suffer as a result of a hack is paramount. These incidents highlight the importance of risk management coupled with properly scoped insurance covers, with many assuming that a direct financial loss would be covered under a cyber-insurance policy. There is still a sense of mystery as to what cyber-risk policies actually cover and there is the assumption that direct financial losses would be covered under a cyber policy.

“However, this is not the case, as cyber policies cover loss of data and security protection specifically. A data breach would be covered under a cyber-risk policy, but a direct financial loss would be catered for under either a Blended Financial Lines Policy, which includes computer crime cover as well as fraudulent Internet transactions, or a Commercial Crime Policy which also provides computer crime cover,” explains Curtin.

Most cyber policies cover first-party

costs and any resultant liability arising from a loss of data or a breach of network security. Data is defined as personally identifiable data and corporate information. First party costs include legal and IT services, data restoration costs, reputation management, notification costs to all affected data subjects, credit and ID monitoring, cyber-extortion and loss of profits following from a network interruption.

Third-party costs include damages and defence costs arising from liability to others following from theft or manipulation of data held in your care, custody and control.

The loss suffered by the banks is a tangible financial loss caused by a third-party infiltration into the bank’s computer systems. This type of financial loss, although as a result of cybercrime, is catered for under a computer crime policy.

“As our digital connectivity continues to grow and more entities conduct aspects of their business online, the threats are likely to grow exponentially. Regardless of size or status, no business is safe from hackers, unless it includes security as its ultimate priority.

“There is no one-size-fits-all approach to cyber-risk insurance. It all depends on the size of the company, the nature of its business and its unique levels of exposure. In this regard, consulting with a professional risk advisor is an invaluable exercise in assessing your exposures, developing a risk mitigation strategy and transferring that risk to an insurer in order to protect your reputation, data, clients and bottom line,” concludes Curtin. n

SILVER SPONSORS:

Keeping shop-sa members abreast of criminal and fraudulent activity in the stationery and office products industry.

To sponsor the Crime Alert page contact (011) 781 0088.

REPORT CRIME TO wendy@shop-sa.co.za Renew your Crime Alert sponsorship today! Call Wendy Dancer on (011) 781 0088 to book your logo placement on the Crime Alert page as an industry leader in transparency, information sharing and anti-crime business ethics. www.myofficemagazine.co.za

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events

Diarise this A list of industry-specific events and exhibitions to mark on your calendar

28 – 31 July PORT ELIZABETH HOMEMAKERS EXPO THE BOARDWALK CONVENTION CENTRE, PORT ELIZABETH

This four-day event provides an ideal platform for exhibitors to directly communicate with targeted customers and the other leaders in the sector. The exhibitors will have a range of networking opportunities, allowing them to build strong relations with qualified customers.

Visitors to this show will be introduced to the latest products and services in the business services, architecture and design industries.

05 – 06 August ALL AFRICA DESIGN FORUM GALLAGHER CONVENTION CENTRE, JOHANNESBURG

This two-day event showcases products in the business services industry.

Independently-audited attendance figures and breakdowns help you to choose the right event for your target audience.

05 – 07 August OUTDOOR LIFESTYLE SHOW JOHANNESBURG EXPO CENTRE, JOHANNESBURG

This three-day event showcases products related to outdoor activities, such as fishing, cycling, diving and camping. This is a perfect platform for the attendees and the participants to meet, and for exhibitors to develop quality customer databases.

05 – 07 August COMMERCIAL EQUIPMENT AFRICA EXHIBITION EXPO CENTRE NASREC, JOHANNESBURG

This event showcases products like integrated security systems, video surveillance systems, kitchen equipment, bakery equipment, food storage equipment and many more related products and services in the industrial products, plant and machinery, and equipment industries.

05 – 07 August FUN & BIZ AFRICA JOHANNESBURG EXPO CENTRE, JOHANNESBURG

This event showcases products like audio, lighting and musical equipment associated with the sporting goods, toys and games, and travel and tourism industries.

05 – 09 August DECOREX JOBURG GALLAGHER CONVENTION CENTRE, MIDRAND

Decorex Joburg is an invaluable tool for interior designers, retailers and manufacturers. It features colour forecasts, emerging product finishes, future fabric and industry themes.

Decorex Johannesburg strives to showcase inspirational room settings and a range of products to recreate your choice of style.

05 – 09 August 100% DESIGN SOUTH AFRICA GALLAGHER CONVENTION CENTRE, JOHANNESBURG

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This event is a showcase of the most inspirational designs and designers available in South Africa. It is set to take place alongside Decorex Johanneburg.

Vol 100 - July 2016

eco news

Noise: it’s a type of pollution

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he Oxford English Dictionary defines noise pollution as “harmful or annoying levels of noise”. While that definition may be a tad brief, it does get the point across.

Wikipedia has chosen to define noise pollution as: “excessive, displeasing human, animal or machine-created environmental noise that disrupts the activity or balance of human or animal life”.

Some might speculate that noise is just noise – and how could it really have any sort of effect on a person’s health?

Well, if you have ever been woken from a restful sleep by a barking dog or car alarms, you have felt the stress of noise pollution.

It is important to understand how noise pollution can impact your health.

Imagine experiencing that scenario every single time you tried to sleep, for a sustained period of time.

The inevitable build-up of stress and lack of sleep would cause a whole host of physical and mental health issues.

Hearing damage or loss With regard to extreme noise levels, most people are well aware of the damage that can occur to our hearing. Trauma to the eardrum through violent vibrations will cause permanent ruptures, damage to the membrane around the inner ear and the collapse of the cochlear structure.

It’s not just loud industrial noise that will cause permanent damage to the hearing. The outer ear, in combination with the middle ear, is designed to amplify sound. Therefore loud noises at any frequency have deteriorating effects across the entire range of hearing. www.myofficemagazine.co.za

Constant damage to the ears will lead to decreased hearing as one gets older.

Another common result of abnormally loud sounds in the ear is tinnitus, or ringing in the ears.

Tinnitus can be temporary or, in cases of prolonged exposure, permanent.

Hypertension and heart attacks In 1999 the World Health Organisation (WHO) agreed that evidence showed there was an association between long-term noise exposure and hypertension. More recent studies have even shown that increased levels of noise during the night increases the risk of a heart attack. When we are under stress our adrenal glands

Protect yourself It would be impractical to move everyone to rural areas, as they would quickly become urban areas. Some city planners and architects are coming up with ways to buffer traffic noise at the source by constructing noise barriers, limiting vehicle speeds, altering roadway surfaces and using different traffic controls that promote a smoother flow of traffic. These methods are a great start, but what about noise from airports, construction or even just a loud neighbour? How can we protect our sleeping environment from unpredictable – and uncontrollable – noise pollution?

Thankfully there are products available that are designed to isolate sound and prevent penetration into the home or office. Simple things, like using spray foam insulation, which fills every tiny nook and cranny around doors, windows, in wall cavities and electrical outlets. By filling the crevices the vibration is buffered, thereby lessening the impact of noise.

release cortisol, a hormone that increases our blood sugar and suppresses the immune system. During the night when we are asleep, noise may not wake us, but our body feels the stress and releases the cortisol. If this keeps happening every night for a prolonged amount of time, the combined effect is stress on the heart and myocardial infarction.

Stress Putting aside the damage to the actual ear and focusing on overall health, the common denominator for adverse effects as a result of noise pollution is stress.

And we all know stress kills. Stress has been linked to several forms of cancer, hypertension leading to heart disease, mental illness, social isolation and a whole host of other issues. The WHO European Region reports that “one in five Europeans is regularly exposed to sound levels at night that significantly damage health”. Additionally, the WHO reports that “traffic noise alone is harming the health of every third person” in Europe.

There is no doubt the same effects are being felt on North Americans living in metropolitan areas.

When we cannot get enough restful sleep or quiet time, our systems begin to breakdown. Immune systems are suppressed by cortisol, leaving us open to disease.

It is becoming vital that we pay more attention to how noise pollution can impact our physical and psychological health.

Exposure to stressors in our daily lives is harmful enough, but when a quiet restful haven for mental rejuvenation is absent, our health begins to break down. n ACKNOWLEDGEMENT MARK MUNNS FOR WWW.ENVIRONMENT.CO.ZA

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product showcase

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• It consists of lockable casters with a base made from moulded PVC • Delivery in 6 to 48 hours anywhere in the country

Tel: 011 804 6746 E-mail: thera-med@global.co.za Web: www.theramed.co.za

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Vol 100 - July 2016

marketplace

1.

Low on budget?

Does your Web site need a boost?

For just R25.00 ex VAT, add your company logo to your contact details in the Buyers’ Guide and we’ll put your logo on our Web site for FREE. Take advantage of the new advertising slots in My Office magazine!

92mm

How to book your space

2.

130mm

For just R3 000 ex VAT per month*, we will run your quarter-page advert in the back of the magazine.

To book advertising or advertorial space around any of the above features, please contact Wendy Dancer on wendy@shop-sa.co.za or call 011 781 0088.

note this offer is only available *Please on a 3- or 6-month contract.

www.myofficemagazine.co.za

my office magazine

39

SOURCE PRODUCTS HERE A ADDING MACHINE, POINT OF SALE AND MACHINE ROLLS PaperGeni Rotunda (Pty) Ltd. ADHESIVES, GLUES AND SPRAYS BIC South Africa (Pty) Ltd. - Correction Fluid, Glue sticks & Super Glue Palm Stationery Manufacturers - New Wave

ART, CRAFT, GRAPHIC AND DRAWING MATERIALS CTP Stationery - A4 coloured poster boards Max Frank - Uni, Artline Pentel S.A (Pty) Ltd. - Oil pastels and watercolour paint

B 40

BAGS AND CASES D.O.S - iStay Flip File - Business cases.

Kolok - Kenton, Port Topmark - School Bags, Laptop Bags, Pencil Cases, Sports Bags, Luggage BATTERIES Kolok - Duracell Nikki Distributors - Duracell Batteries Nikki Distributors - Energizer Batteries BIN RANGE Krost Office Products BINDING ACCESSORIES AZ Trading - Plastic Comb, Wire, Thermal & Covers CTP Donau - Donau files and slide binders, A4 poster board Kolok - Geha binding combs and covers Parrot Products - Parrot Comb Binding Machines Press Products - wire, combs, coil, covers Rexel Office Products - Rexel and GBC

BINDING MACHINES AZ Trading - DSB, Neorel D.O.S - Prima, DSB, Leitz Kolok - Geha binding machines Parrot Products - Parrot Comb Binding Machines Press Products - Bindquip Rexel Office Products - GBC and Rexel ranges

BOARDS BIC South Africa (Pty) Ltd - BIC Velleda School Whiteboards CTP Stationery - Flip Chart Pads Hortors Stationery - Legal Notices i.e. Basic Conditions & OSH Act and Leave and Absence Chart Kolok - Geha interactive boards Max Frank - Artline Flipchart Markers, Artline, Maxi whiteboard markers Palm Stationery Manufacturers - New Wave Parrot Products - Full range of boards and accessories. Custom boards printed to your specification Rexel Office Products - NOBO whiteboards, pinboards, easels and accessories. Quartet magnetic white/cork boards BOOK COVERS CTP Stationery - Poly Prop Donau heavy duty covers Empire Toy & Stationery - Butterfly paper Gordon’s Productions - contact paper woodgrain, marble, pattern designs. Magic cover back to school clear and coloured self adhesive paper. (4M rolls, A4 and lever arch).

Plastic coated brownkraft rolls and pre-cut polythene covers.

Grafton Paper Products Palm Stationery Manufacturers - brown paper rolls, poly rolls, gift-wrap RBE - Papersmart BOOKS AND PADS BSC Stationery - Treeline CTP Stationery - Impala and premier books and pads Hortors Stationery - Legal registers Palm Stationery Manufacturers Power Stationery - Powerstar

RBE - NCR Business Books Rexel Office Products - Colourhide notebooks BOXES AND CARTONS CTP Stationery - Archiving Systems Rexel Office Products Specialised Filing Systems - Archive and Off-Site Tidy Files - Acid free archiving products

C CALCULATORS Kolok - HP Nikki Distributors - Truly calculators Palm Stationery Manufacturers - New Wave Power Stationery - Powerstar Rexel Office Products - IBICO CALENDARS CTP Stationery - Diaries assorted sizes CALLIGRAPHY Max Frank - Artline CANTEEN Kolok - Tea, Coffee, milk etc, Sunbeam (appliances) CARBON PAPER AND FILMS RBE - NCR Business Books CARTRIDGES Dis Cartridges - Stockists of generic/original cartridges CD’S, DVD’S AND DISKETTES Kolok - Verbatim, Kenton CLIP BOARDS CTP Stationery - DONAU brand Parrot Products - Masonite and whiteboard CLIPS, FASTENERS AND PINS Grip Binders - Essentials, Stephens, Penguin Tidy Files - Filing solution

Binding doesn’t get any simpler!

CombBind 100

CombBind 110

CombBind C200

CombBind C210

buyers’ guide

COLOURING BOOKS Empire Toy & Stationery - Empire books Palm Stationery Manufacturers - New Wave

See page 46 for contact details

South African Diaries - For all your diary needs DICTATION - TRANSCRIPTION

COMPUTER ACCESSORIES Kolok - Verbatim, Kenton, Port Krost Office Products Pyrotec - Tower Inkjet-laser labels, business cards and photo paper COMPUTER CLEANING Kolok - ComputerCare, Multipro Pyrotec - Tower computer cleaning range COMPUTER CONSUMABLES CTP Stationery - Full range of DONAU files KMP - for computer consumables Kolok - Penguin (Ribbons, Toners, Inkjets), Till and fax rolls Redfern Print Services - Redfern inkjet/laser/ copier labels and a full range of stationery labels COMPUTER HARDWARE Kolok - Blazer UPS systems, Geha (Interactive white boards)

Olympus Audio S.A - Digital Voice Recorders, Transcription Kits and Accessories.

Powerhouse Dictation for Philips - Dictation, transcription, meeting recording, mini-tapes, foot pedals, accessories DRAUGHTING AND DRAWING OFFICE SUPPLIES CTP Stationery - A4 Poster Boards

E EMBOSSERS AND ENGRAVING Rubber Stamp & Engraving Co - Ideal & Trodat Embossers (pocket, desk and electronic), Trotec

CORPORATE STATIONERY & GIFTING Star Stationers and Printers

F FAX ROLL MANUFACTURERS Rotunda (Pty) Ltd. FILES AND FILING African Filing Systems - Top retrieval filing and arching products BSC Stationery - Treeline, Mobifile CTP Stationery - Full range of quality DONAU brand Flip File - Executive display files, expanding files, Document folders, dividers Palm Stationery Manufacturers - Lever arch, Ringbinder files, Manilla flat folders Grafton/Star Kolok - Geha (Binding machines) Palm Stationery Manufacturers - leaver arch, ring binder files, manilla flat folders.

Pentel S.A (Pty) Ltd. - Display book Vivid, document file, clip file and presentation file Rexel Office Products - Prima and Rexel ranges Specialised Filing Systems - Top Retrieval, Archive and Off-Site Tidy Files - Filing solutions

41

ENVELOPES AND MAILING BSC Stationery - Leo Envelopes

CRAYONS AND CHALKS Palm Stationery Manufacturers - Chalks and Crayons Power Stationery - Powerstar

CTP Stationery - Commercial envelopes Global Envelopes - CelloWrapped, peel+seal, Self-Seal, FullGum and Printed Grafton/Star KZN Envelopes - Manufactures of Printed and Plain Envelopes

D

Merpak Envelopes - Complete range of quality envelopes RBE - Papersmart

DESK SETS AND ACCESSORIES BIC South Africa (Pty) Ltd - Desk Set Solo Delux Krost Office Products Rexel Office Products - Rexel Eco Range DIARIES, PLANNERS AND ORGANISERS CTP Stationery - CTP Brand Hortors Stationery - Legal diaries Rexel Office Products - NOBO planners, refills and T-card kits, Quartet Monthly/ Weekly planner

FILES MECHANISMS Press Products - Lever arch, Ring binders

ERASERS & ERASING / CORRECTION FLUIDS BIC South Africa (Pty) Ltd - Tippex tape, bottle and Pen

FOLDERS CTP Stationery - DONAU Brand Palm Stationery Manufacturers - View files, polypropylene & board folders Tidy Files - Specialised

FORMS - LEGAL AND MISCELLANEOUS Hortors Stationery - complete range of custom, company, miscellaneous, magisterial, etc.

Max Frank - Uni Palm Stationery Manufacturers - Tape/Erasers Pentel S.A (PTY) LTD - Hi-Polymer and Ain eraser, correction tape and pens Power Stationery - Powerstar

FURNITURE - OFFICE & SCHOLASTIC Krost Office Products - accessories New Era Office cc - Specialising in all office furniture desks, chairs, credenzas, boardroom tables, etc

Working for you

CombBind C250 Pro

WireBind W20

MultiBind 230 Comb & Wire

ThermaBind T400

www.rexelsa.co.za

SOURCE PRODUCTS HERE Reboni Furniture Group - Manufacturing and distribution of educational and office furniture Specialised Filing Systems - Cabinets, Shelving and Hi-Density

G GUILLOTINES AND TRIMMERS AZ Trading - DSB, Kobra Maynards Office Technology - IDEAL Shredders & Guillotines – SA Distributors Press Products - BindQuip Rexel Office Products - SmartCut and ClassicCut

42

I INDEX TABBING AND DIVIDERS CTP Stationery - DONAU Brand board and P.P Flip File - Index Tabs, Flip tabs Grip Binders Palm Stationery Manufacturers Rexel Office Products - Rexel, Mylar and Prima board INKS KMP - for computer consumables.

Max Frank - Shachihata, Artline Rexel Office Products - Numbering machine ink Rubber Stamp & Engraving Co - Trodat, Noris fastdry, security, numbering, franking.

Laundry.

J JANITORIAL Kolok - Goldenmarc (Cleaning products), Brooms, Mops and equipment.

L LABELS Pyrotec - Tower stationery, inkjet-laser labels Redfern Print Services - Redfern Inkjet/laser/ copier labels and a full range of stationery labels Rotunda (Pty) Ltd. Specialised Filing Systems - Filing Tidy Files - Filing solutions LABELLING MACHINES Kemtek Imaging Systems - Distributor of Brother P-Touch Labelling System LAMINATING MACHINES AZ Trading - DSB, Speedlam, Lamiace D.O.S - Tofo, DSB, Leitz Kolok - GEHA and Galaxy Parrot Products - Parrot A4 and A3 Laminators Press Products - GMP Rexel Office Products - GBC and Rexel ranges LAMINATING POUCHES AND MATERIALS AZ Trading - A0 to ID card size Kolok - GEHA, Penguin laminating pouches and rolls Parrot Products Press Products - GMP Rexel Office Products - GBC LEGAL STATIONERY Hortors Stationery - All legal registers, forms, diaries etc LETTER TRAYS Krost Office Products

M MAILING TUBES CTP Stationery MARKERS BIC South Africa (Pty) Ltd - Permanent Markers, Highlighters, whiteboard

Interstat Agencies - Edding Max Frank - Artline , Maxi, Uni Parrot Products - White board, permanent and OHP markers. Wide range of highlighters Penflex - White board, flipchart, permanent markers, highlighters Pentel (Pty) Ltd. - Maxiflo, white board marker and paint marker Power Stationery - Powerstar MATHEMATICAL GEOMETRY SETS & ACCESSORIES Palm Stationery Manufacturers Power Stationery - Powerstar MINUTE AND GUARD BOOKS Hortors Stationery - Company registers, minute books and other legal registers

N NUMBERING MACHINES Rexel Office Products Rubber Stamp & Engraving Co - Reiner Dater/Numberer (manual/electronic), Trodat

O OFFICE ERGONOMICS Rexel Office Products - Kensington copyholders, risers, footrests, Rexel range of electric staplers and punches which reduces chances of RSI (repetitive strain injury) OVERHEAD PROJECTION AND ACCESSORIES Kolok - Penguin Transparencies Max Frank - Artline Parrot Products - Data Projectors, OHPs, screens and rear projection film Penflex - Penflex Overhead projector pens Rexel Office Products - NOBO

Excellence Accelerated Get it right first time, in less time.

Fusion 1000L

Fusion 1100L

Fusion 3000L

buyers’ guide

See page 46 for contact details

P

PENCIL SHARPENERS Palm Stationery Manufacturers Power Stationery - Powerstar

PACKAGING Merpak Envelopes - Postsafe packaging range

PENS BIC South Africa (Pty) Ltd - Clic, Crystal, Orange and Prismo Max Frank - Artline, Maxi, Uni Palm Stationery Manufacturers Penflex - Penflex ballpoints and rollerballs Pentel S.A (Pty) Ltd - Superb Ballpoint, Energel Pen Power Stationery - Powerstar Staedtler SA (Pty) Ltd - Ball point, Fineliner, Gel and Pigment liner pens

PAPER AND BOARD CTP Stationery - DONAU A4 poster boards Empire Toy & Stationery - Butterfly paper Grafton/Star Kolok - Geha (paper media), EPSON, HP, CANON, Palm Stationery Manufacturers - Cubes and board Paper World Handmade Paper, Embossed Paper, Specialty Papers, Scented Paper Board, Paper Products Power Stationery - Powerstar RBE - Papersmart Rexel Office Products - Prima Paper & Board PAPER FOLDING MACHINES Maynards Office Technology - IDEAL Shredders & Guillotines – SA Distributors

PENCILS BIC South Africa (Pty) Ltd - BIC Evolution Graphite, BIC Matic Clutch ,Velocity Clutch, Atlantis Clutch, BU4 Clutch Max Frank - Uni Palm Stationery Manufacturers Pentel S.A (Pty) Ltd - Hotshot, Mechanical Pencil, Techniclick Pencil.

Power Stationery - Powerstar Rexel Office Products - Rexel HB & Derwent Staedtler SA (Pty) Ltd - Tradition, Wopex, Technical, Clutch Pencils and lead

PEN CARBON BOOKS Power Stationery - Powerstar RBE - NCR Business Books PERSONAL STATIONERY CTP Stationery - Home office and personal filing system, diaries Grafton/Star PLANNING BOARDS AND ACCESSORIES Parrot Products - Range of year planners, term planners, maps and in/out boards. custom printed boards designed to specification.

Rexel Office Products - NOBO planners POINT OF SALE PRINTER ROLLS Rotunda (Pty) Ltd. PRINTING Kolok - Epson, Lexmark (Hardware), HP Printers, Oki (Hardware) Pantum, Samsung

Lexmark, HP, Brother (Toners and Inks), Oki (Toners, inks and Ribbons), Tally Genicom (Ribbons), Seikosha (Ribbons), Panasonic (Toners and Ribbons), Kyocera (Toners), Printronix (Ribbons), IBM (Ribbons), Ricoh (Toners), Fujitsu (Ribbons), Pantum (Toners) Royce Imaging Industries - Remanufacturers and suppliers of inkjet and laser cartridges Technical Systems Engineering - Suppliers of quality compatible cartridges and bulk inks for Epson, Canon, Lexmark, HP and Samsung PUNCHES AND PERFORATORS Krost Office Products Parrot Products - Parrot range of punches Power Stationery - Powerstar Rexel Office Products - Rexel

R

43

RUBBER STAMPS Max Frank - Schachihata X Stampers Rubber Stamp & Engraving Co. - Trodat RUBBER STAMP MANUFACTURING EQUIPMENT Rubber Stamp & Engraving Co - AZ Liquid polymer, TROTEC laser engraver, flash system RULERS Palm Stationery Manufacturers Power Stationery - Powerstar Penflex - PENFLEX rulers

Olivetti Imports - Distributors of Multifunctional Printers / Copiers PENCIL LEADS BIC South Africa (Pty) Ltd - Criterium 0.5mm leads Max Frank - Uni Pentel S.A (Pty) Ltd - Ain lead, standard lead - various grades

Star Stationers and Printers Unicopy & Stationers CC - for all your printing & stationery requirements

PRINTER CONSUMABLES KMP - For computer consumables.

Kolok - Epson (inkjet, large format etc),

S SCHOLASTIC SUPPLIES BSC Stationery Sales - Treeline CTP Stationery Empire Toy & Stationery - Butterfly Flip File - Flip File display books A5, A4, A2, A3

Working for you

Fusion 3100L

Fusion 5000L

Fusion 5100L

www.rexelsa.co.za

SOURCE PRODUCTS HERE

44

Gordon’s Productions - contact paper woodgrain, marble, pattern designs. Magic cover back to school clear and coloured self adhesive paper. (4M rolls, A4 and lever arch). Plastic coated brownkraft rolls and pre-cut polythene covers.

Grafton Paper Products Max Frank - Artline, Maxi, Uni Palm Stationery Manufacturers Parrot Products - chalk boards/slates Power Stationery - Powerstar Pyrotec - Tower Adhesive Book Cover 45cm x 2m

STAPLING MACHINES AND STAPLES Interstat Agencies - Genmes Krost Office Products Parrot Products - Parrot range of staplers Rexel Office Products - Rexel range

SCISSORS AND CUTTERS Palm Stationery Manufacturers Power Stationery - Powerstar Rexel Office Products

STORAGE SYSTEMS CTP Stationery - Archiving Systems Suspension Files Kolok - Verbatim (hard drives, USB sticks etc), HP, Sandisk Rexel Office Products - Storage boxes Specialised Filing Systems - Filing Tidy Files - Filing solutions

SCRAPBOOKING Rexel Office Products - Trimmers and guillotines Rubber Stamp & Engraving Co - Making memories, Clearsnap, Marvy, Ranger, Bazzill, Carl SHREDDERS AND ACCESSORIES AZ Trading - DSB, Kobra, Roto, Repairs to all makes D.O.S - Kobra Kolok - GEHA entry level and high-end shredders Nikki Distributors - Nikki shredders Parrot Products - Parrot range of value shredders Rexel Office Products - Rexel range Maynards Office Technology - IDEAL Shredders & Guillotines – SA Distributors

STATIONERY SUNDRIES - SCHOLASTIC CTP Stationery - DONAU Scissors and cutting knives Palm Stationery Manufacturers - New Wave Power Stationery - Powerstar

TOP RETRIEVAL FILING Optiplan a div of Waltons - Paper based top retrieval filing systems Specialised Filing Systems - Total Solution and more Tidy Files - Complete onsite and offsite filing solutions TOYS, HOBBIES AND GAMES Pyrotec - Toby Tower Stickers and Activities TRANSFER LETTERING AND SIGNS Parrot Products - Vinyl lettering TRANSPARENCIES Kolok - Penguin transparencies for inkjet and laser OEM, Penguin and HP Transparencies Rexel Office Products - NOBO range

T TAPES Palm Stationery Manufacturers TELECOMMUNICATIONS Nikki Distributors - Siemens office phones TELEX ROLLS AND TELETEX PAPER Rotunda (Pty) Ltd.

SLATES Parrot Products - Whiteboard and chalk board STAMPS, STAMP PADS AND INKS Kemtek Imaging Systems - Distributor of Brother Stampcreator PRO Rubber Stamp & Engraving Co - Trodat, pre-inked stamps, stamp and fingerprint pads

THERMAL ROLLS Rotunda (Pty) Ltd. TONERS AND CARTRIDGES KMP - Computer consumables Kolok - Penguin (Inkjets and Laser toners), Epson, Lexmark, HP, Canon, Pantum (toners), OKI, Samsung

Spend 98% less time shredding*

UPGRADE TO

AUTOFEED *Max saving when using an Auto+ 500X compared to a traditional feed shredder in a similar price level.

Auto+ 60X

Auto+ 80X

Auto+ 100X | 100M

buyers’ guide

See page 46 for contact details

45

DID YOU KNOW? • The Buyers’ Guide is an affordable way to highlight your brands while simultaneously introducing up-and-coming stockists to the trade.

• The Buyers’ Guide is a valuable sourcing tool to market your business and the brands that you carry.

• To book space, contact Wendy on wendy@shop-sa.co.za or (011) 781 0088.

Working for you

Auto+ 200X

Auto+ 300X | 300M

Auto+ 500X | 500M

Auto+ 750X | 750M

www.rexelsa.co.za

CONTACT DETAILS HERE African Filing Systems 011 614 9445

www.africanfiling.co.za

7

086 540 6892

info@africanfiling.co.za

AZ Trading (

086 111 4407

www.aztradingcc.co.za

7

011 792 9732

sales@aztradingcc.co.za

BIC South Africa (Pty) Ltd (

011 474 0181

PO BOX 43144, Industria, 2042

7

011 474 6068

16 Maraisburg Road, Industria, 2042

BSC Stationery Sales (

011 086 2900

Box 278, Brakpan, 1540

7

011 420 3322

sales@treeline.co.za

CTP Stationery (

011 226 5600

Box 43501, Industria, 2042

7

011 474 9242

sales@versafile.co.za

Dis Cartridges (

011 609 3437/9

PO Box 75881, Gardenview 2047

7

011 609 3448

doe01@telkomsa.net

D.O.S (Denton Office Solutions) (

086 000 7468

info@dosptyltd.biz

7

086 237 4614

www.dosptyltd.biz

Empire Toy & Stationery (

011 614 2243

Box 261524, Excom, 2023

7

011 614 3075

empire@netactive.co.za

Flip File (

021 638 3105

Box 2190, Clareinch, 7740

7

021 633 6942

ashly@flipfile.co.za

Global Envelopes (

031 465 5544

info@envelopes.co.za

7

031 465 5634

www.envelopes.co.za

Gordon’s Productions (

031 705 8713

Suite 69, PvtBag X4, Kloof, 3640

7

031 705 8714

jacquie@gordons.co.za

Grafton/Star Paper Products (

011 262 0777

Box 550, Bergvlei, 2012

7

011 262 0780

sales@graftonpaper.co.za

(

011 620 4800

Box 1020, Johannesburg, 2000

7

086 612 4663

orders@hortors.co.za

Ink Spot Suppliers 011 854 3013

7

011 852 3013

info@inkspotsuppliers.co.za

Interstat Agencies - Durban

011 793 7321

sales@rbe.co.za

015 298 8795

Box 862, Ladanna, 0704

7

011 793 7348

www.rbe.co.za

7

015 298 8315

infopol@koloksa.co.za

Reboni Furniture Group

Kolok - Port Elizabeth (

041 406 9900

Box 3163, North End, 6056

7

041 406 9920

infope@koloksa.co.za

Kolok - Namibia

(

086 173 2664

www.reboni.co.za

7

086 627 7737

sales@reboni.co.za

Redfern Print Services - Cape Town (

021 552 9680

7

021 552 9681

Box 403, Milnerton, 7435 sales@redfern.co.za

Redfern Print Services - Durban

(

00264 (61)370500

Box 40797, Ausspannplatz, Namibia

7

00264 (61)370525

valne@kolok.com.na

Kolok - Nelspruit (

013 758 2233

Box 4338, White River, 1240

7

013 758 2235

infonel@koloksa.co.za

Kolok - Bloemfontein (

051 433 1876

PvtBag X01, Brandhof, Bloemfontein

7

051 433 2451

infobfn@koloksa.co.za

Kolok - Botswana

(

031 205 9598

dbnoffice@redfern.co.za

7

031 205 7092

www.redfern.co.za

Redfern Print Services - Johannesburg (

011 837 4119

Box 1445, Crown Mines, 2025

7

011 837 8917

jhboffice@redfern.co.za

Rexel Office Products (

011 226 3300

www.rexelsa.co.za

7

011 837 2781

sales@rexelsa.co.za

Rotunda (Pty) Ltd. (

021 799 5770

7

021 761 5601

15 Hillstar Avenue, Wetton, 7780 rotunda@iafrica.com

Royce Imaging Industries (

011 792 9530

www.royceimaging.co.za

011 792 9480

sales@royceimaging.co.za

(

00267 393 2669

PvtBag B0226, Bontleng, Gaborone

7

7

00267 317 0762

clemencem@vbn.co.bw

Rubber Stamp & Engraving Co - Head Office

Krost Office Products

(

011 262 1400

Box 931, Wendywood, 2144

(

011 626 2067

Box 75401, Gardenview, 2047

7

011 262 1414

trodat@rse.co.za

7

011 626 2912

sales@krost.co.za

Rubber Stamp & Engraving Co - Cape Town

KZN ENVELOPES

(

021 448 7008

Box 931, Wendywood, 2144

(

031 465 3992

P O Box 41259, Rossburgh, 4072

7

021 448 7014

cpt@trodat.co.za

7

031 465 1669

info@kznenvelopes.co.za

Rubber Stamp & Engraving Co - Durban

Max Frank

(

083 377 4109

(

011 921 1811

Box 200, Isando, 1600

7

031 266 1082

7

011 921 1569

sarah.schoeman@tigerbrands.com

South African Diaries

Maynards - Olympus Audio S.A / Olivetti Distributors

Box 931, Wendywood, 2144 dbn@rse.co.za

(

021 442 2340

Box 4862, Cape Town, 8000

7

021 442 2341

phoneyman@sadiaries.co.za

Staedtler SA (Pty) Ltd 0860 00 1922

sales@maynards.co.za

(

011 579 1600

www.staedtler.co.za

www.maynards.co.za

7

011 608 3497

admin@staedtler.co.za

Specialised Filing Systems

Merpak Envelopes (

011 719 7700

sales@merpak.co.za

(

011 477 0640

7

011 885 3174

www.merpak.co.za

7

011 477 3528

www.specfiling.co.za

Star Stationers and Printers

Nikki - Cape Town (

0860 006731

cpt@nikki.co.za

(

031 569 1061

luke@starstat.co.za

0800 204868

www.nikki.co.za

7

031 569 1094

www.starstat.co.za

(

031 569 6550

Box 201707, Durban North, 4016

7

7

031 569 6559

interstat@mweb.co.za

Nikki - Durban

Technical Systems Engineering

(

0860 006731

dbn@nikki.co.za

(

011 708 2304

Box 1532, Northriding, 2162

(

021 551 9555

Box 36696, Chempet, 7442

7

0800 204868

www.nikki.co.za

7

011 708 1799

sales@tse.co.za

7

021 557 5456

Capetown@interstat.co.za

Nikki - Johannesburg

Interstat Agencies - Cape Town

Tidy Files 011 943 4210

(

0860 006731

jhb@nikki.co.za

(

(

041 453 2558

Box 27693, Greenacres, 6057

7

0800 204868

www.nikki.co.za

Topmark

7

041 453 8504

pe@interstat.co.za

Nikki - Pretoria

Interstat Agencies - Port Elizabeth

Kemtek Imaging Systems

(

011 837 8045

0860 006731

pta@nikki.co.za

7

011 837 7442

0800 204868

www.nikki.co.za

Tower (Division of Pyrotec) - Cape Town

011 624 8000

Box 86173, City Deep, 2049

7

7

0866 101 185

labelling@kemtek.co.za

Optiplan a division of Waltons (

011 620 4000 086 681 8256

(

021 521 9600

Box 181, Cape Town, 8000

7

7

021 551 5032

brenth@kemtek.co.za

Palm Stationery

Kemtek Imaging Systems - KZN

021 787 9791

rcurrin@gp.waltons.co.za

Tower (Division of Pyrotec) - Johannesburg 011 611 1820

59 Lepus Rd, Crown Mines, 2025

7

011 611 1834

tower@pyrotec.co.za

031 507 7053

www.palmstat.co.za

Tower (Division of Pyrotec) Durban

7

031 700 9369

Sandim@kemtek.co.za

Paper World

(

031 701 0192

Box 594, Pinetown, 3600

(

012 250 1477/8

info@paperworldsa.com.

7

031 701 1285

tower@pyrotec.co.za

012 250 0322

www.paperworldsa.com

Unicopy & Stationers CC

(

041 582 5222

Box 15685, Westmead, 3608

7

7

041 582 5224

clinth@kemtek.co.za

Parrot Products

(

031 201 8415

122 Che Guevara Road, Glenwood, 4001

(

011 607 7600

debbie@parrot.co.za

7

031 201 8672

sales@unicopy.co.za

011 615 2502

www.parrotproducts.biz

Versafile

(

012 804 1410

PO Box 816, Silverton, 0127

7

7

012 804 4286

johlettat@kemtek.co.za

Penflex (

021 521 2400

Box 36964, Chempet, 7442

021 521 2402/3

info@penflex.co.za

(

021 709 0190

Box 183, Steenberg, 7947

7

7

021 709 0199

kmppty@iafrica.com

Pentel S.A (Pty) Ltd (

011 474 1427/8

Box 202, Crown Mines, 2025

7

011 474 5563

www.pentel.co.za

(

011 248 0300

Box 4151, Johannesburg, 2000

Powerhouse Dictation

7

011 248 0381

infojhb@koloksa.co.za

(

011 887 1056

info@speech.co.za

7

086 555 3833

www.speech.co.za

Kolok - Cape Town

PvtBag X1, Capricorn Square, 7948

(

7

Kolok - Head Office

021 787 9600

7

viran@palmstat.co.za

Box 15685, Westmead, 3608

KMP

(

Pencil Park, Croxley Close, Herriotdale

031 507 7051

031 700 9363

Kemtek Imaging Systems - PTA

info@topmarksa.com

(

(

Kemtek Imaging Systems - PE

www.tidyfiles.co.za

(

(

Kemtek Imaging Systems - Cape

(

011 226 5600

Box 43501, Industria, 2042

7

011 474 9242

sales@versafile.co.za

Power Stationery

(

021 597 2700

Box 6385, Roggebaai, 8012

7

021 297 2799

infoctn@koloksa.co.za

Kolok - Durban

46

( (

(

Hortors Stationery

(

RBE Stationery Manufacturers (Pty) Limited

Kolok Polokwane

(

(

031 570 4900

Box 4206, Riverhorse Valley East, 4017

7

031 569 6880

infodbn@koloksa.co.za

my office magazine

(

032 533 4003

Box 1305, Verulam, 4340

7

032 533 3254

powersta@netactive.co.za

Press Products (

011 493 6332

7

011 499 1019

marketing@pressproducts.co.za www.pressproducts.co.za

Pyrotec (

021 787 9600

PvtBag X1, Capricorn Square, 7948

7

021 787 9791

tower@pyrotec.co.za

Vol 100 - July 2016

the real stuff

The real Not stuff marketing fluff Dr Peter Tobin, senior consultant at IACT-Africa What’s the highlight of your working career?

The job I do right now: creating new products and services and helping clients to use them. It’s really pulling together all the best bits of the good stuff I have learned since I started my working life in the UK in the 1970s (yes, I’m a “babyboomer” and proud of it) If you could change one thing about your industry, what would it be?

I work in several industry segments, but they all suffer a common challenge: translating plans into action. So I would like to see less talk and more action What do you like best about the office products industry?

The constant innovation, the friendly people, and how the industry touches our lives in so many ways every day What’s your greatest personal achievement?

Surviving the Jo’burg traffic on a daily basis on my motorcycle for the last 20 years! Plus being humble enough to listen to my greatest mentor, my wife of 30 years, Ingrid, instead of carrying on regardless and making things worse …

www.myofficemagazine.co.za

Describe yourself in three words Curious, energetic, reliable Where did you grow up?

In the UK. Mostly London, but then I moved to other parts of the country for university and work reasons. With mixed Irish/French blood I learned early in life to enjoy whiskey and wine, but not in the same glass!

What was your first CD? What’s a CD? Seriously though, it’s so long ago I have forgotten but probably a Dire Straits or Pink Floyd album. Or maybe Celine Dion or Elton John? Now I remember, it was Chris de Burgh What’s your favourite gadget?

No surprise there, my smartphone (can I mention it’s a Samsung?). It’s a bit like the Swiss Army knife of today; depending on what you need it for it’s a great gadget What’s your favourite movie?

Even my girls can answer that one! It has to be Casablanca. I probably know most of the script by heart. Humphrey Bogart and Ingrid Bergman are real classic stars of the silver screen (it helps that my wife is called Ingrid as well!)

What’s your favourite meal?

Pizza, a never ending source of variety!

Washed down with a craft beer would be even better. Did I mention the chocolate mousse? The runny brie?

Do you have a hobby?

In my time I have completed eight 94.7 cycle races, and lots more events besides. Now I enjoy gym (physical stimulation), crosswords (mental stimulation) and snooker (relaxation).

I also have several hundred books in my collection What music did you listen to in the car this morning?

Wrong question! I ride a Kawasaki so I listen carefully to the music of the traffic.

Plus that weird American accent on the map tool when I’m looking for somewhere new Do you have any pets?

Not now. I once had a guinea pig (and I was an adult at the time!)

What was your first car?

A hand-me-down mini-van (and I mean “mini” van). More importantly, my first bike was a 1972 Honda CB350 twin

my office magazine

47

punchline

Caption this!

Send us your funniest caption for the photograph below and you stand a chance to win a Rexel Joy A4 Laminator valued at R2 000.

Send your Punchline and contact details to competitions@shop-sa. co.za with Punchline in the subject line

Win

Be Brighter with JOY! Brighten up your laminating with this simple colourful modern laminator. Ideal for occasional use in the office or home environment. Featured with hot and cold settings, it has been designed for use with A4 size pouches up to 2x125 microns. With a compact, slimline design it’s easy to store.

• • • • • •

Max Micron pouch 250 Hot and cold settings Occasional office/home use Jam release Colours: Pretty Pink and Blissful Blue Compact slimline design for easy storage

WIN ME WINNING CAPTION JUNE ISSUE Winning Caption: “Look mom – NO TEETH!!!!” – Clive Cookson, Johannesburg

For the BRIGHT T at heart!

Rexel PUNCHLine Working for you

Matching staplers available

www.rexelsa.co.za

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