vol 96 issue 6 by My Office

shop sa VOL 96 ISSUE 6

THE OFFICIAL MAGAZINE OF THE STATIONERY, HOME AND OFFICE PRODUCTS ASSOCIATION

Great Guy Gadgets

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CLIC NOW IN BOX 60

TOP EDUCATIONAL TOYS BOOK FOR SHOP-SA SPORTS DAY!

issue 9 â&#x20AC;˘ 2012

The Official Magazine of the Stationery, Home and Office Products Association

Business start-up advice Dealing with difficult people Ode to a couch

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Take part in our “Madiba Sports Day”

Date : 18 July 2012 It’s a Madiba Sports Day theme! All participants are Venue: Killarney Country Club requested to bring a toy for donation to charity. Costs - Golf: R2000 per 4ball Bowls: R150 per player Booking forms are online at www.shop-sa.co.za or Sponsorship Opportunities: Hole sponsorship R1500 contact shop-sa on 011 880 1147

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volume 96 - issue 06

shop sa

shop-sa Magazine is the official magazine of the Southern African Association for Stationery, Home and Office Products. It is read by over 30 000 buyers and sellers of stationery and office products each month. vol 96

Great Guy Gadgets

ISSUE 6

EDITOR Mercédes Westbrook - mercedes@shop-sa.co.za

vol 96 ISSUE 6

THE OFFICIAL MAGAZINE OF THE STATIONERY, HOME AND OFFICE PRODUCTS ASSOCIATION

TOP EdUCATIOnAL TOys BOOk fOR sHOP-sA sPORTs dAy!

SUB EDITOR Lisa Dewberry - lisa@shop-sa.co.za

Financial Controller Bill André - bill@shop-sa.co.za

www.shop-sa.co.za

ADVERTISING Anna-Marie West - anna-marie@shop-sa.co.za Wendy Dancer - wendy@shop-sa.co.za

NATIONAL OFFICE Events and Regions: David Nkabinde New Membership: Rachel Skink Product Training and Web Facilitator: Wendy Dancer Reception: Ruth Montsho Database research: Jeanne Elize Marshall Intern: Phindile Mntambo BOARD OF DIRECTORS Allan Thompson, Kolok Unlimited Baron Combrinck, Interstat Agencies Bill Bayley, Rexel Brian Taylor, Forms Media Independent Africa Dave Jameson, Antalis South Africa Dion Botma, Ledger Systems Gary Pickford (Finance), Advanced Channel Technologies Geoff Logan, Waltons (Pty) Ltd George dos Ramos, City Office (Pty) Ltd Hans Servas (Chairman), Honorary/Life Member of shop-sa Helen Goodson, Redfern Print Service Herman Botha, PNA James Sibeko, Jabatha Paper & Stationery Ryan Bidgood (Vice Chair), OfficeNational Africa (Pty) Ltd Wessel Germishuizen, Libri Stationery CONTACT US PO Box 3226, Parklands, 2121 132 Jan Smuts Ave, Parklands. Tel: +27 (0)11 880 1147 Fax: +27 (0)11 880 1677 Email: info@shop-sa.co.za Website: www.shop-sa.co.za

CLIC nOw In BOx 60

SENIOR GRAPHIC DESIGNER Neil Caetano - neil@shop-sa.co.za

News

Green does matter An eco news update.

Local and Industry News 27 Local and international developments in the industry. Association News 28 Member news and updates.

CONTRIBUTIONS Letters and editorial contributions are welcomed and should be addressed to the editor at editor@shop-sa.co.za. Publication cannot be guaranteed and is subject to space and the editor’s discretion. THE LEGAL BIT Whilst every effort is made to ensure accuracy the publisher and editor cannot accept responsibility for supplied material. The opinions of contributors are not necessarily those of shop-sa. Copyright is strictly reserved and no part of this magazine may be reproduced in whole or in part without the written permission of the publisher. Stationery sponsored by

HP showcases personalised photo printing 22 The 28th installation of HP Photosmart ML1000 minilab printer takes place.

Marketing Savvy

Are you an equal opportunity employer? 10 Gavin Moffat discusses catering for employees of different backgrounds. Are you customer driven? 12 Aki Kalliatakis discusses ways to keep your customer happy. How to sell… calculators 14 Tips for marketers on selling calculators.

Special Features

Funky gizmos and gadgets to thrill guys 16 A variety of the latest gift gadgets showcased.

In every issue Editors’ Welcome Crime Alert Product showcase Buyers guide Punchline

4 6 50 52 60

Janitorial

Soups to warm away the winter blues 33 Exciting ways to spice up your lunch at work.

Business Advice

First steps to starting a business 34 Milton Espley-Jones and Clive Williams offer advice on starting a new business.

Association

Company Profile 24 An in-depth look at Staedtler. shop-sa Events 32 A diary of the associations’ events.

Office paper sponsored by

Member of the Audit Bureau of Circulation PRINTED BY Colorpress (pty) ltd. - printed on Hi-Q paper supplied by Antalis

Vol 96 - Issue 06

volume 96 - issue 06

ISSUE 9 • 2012

THE OFFICIAL MAGAZINE OF THE STATIONERY, HOME AND OFFICE PRODUCTS ASSOCIATION

BUsInEss sTART-UP AdvICE dEALInG wITH dIffICULT PEOPLE OdE TO A COUCH

wIn GREAT GIvE-AwAys

In this issue 36

Office Furniture

Ode to a couch How the right couch can impact your business.

Self Help

How to handle difficult people Axel Rittershaus gives advice on difficult colleagues in the workplace.

Office variety colds and flu 40 Essential tips on maintaining your health at work.

On the cover: ®

www.shop-sa.co.za

Special Features

Motoring

Lifestyle

Financial Advice

Educational toys integral to self development 42 The importance of children playing with educational toys is discussed. International Events 44 Diary of current and international events. Books and CD reviews A look at the latest books and CDs.

Office Health

BROUGHT TO yOU By:

Low fuel logistics 47 Stuart Johnson gives tips on economical driving practices. Issuing a summons to recover bad debt Lauren Orritt advises on debt recovery.

Competition Win This! 59 Giveaways up for grabs when you enter.

Clic Medium and Fine now available in BOX 60 for the price of BOX 50, a saving of 20% all year round. Available in Blue, Black , Red & Green ink colours

shopsa magazine

letters to the editor

Letters to the Editor Get with the Walton’s Nelspruit CANSA challenge Thank you for placing the photos and taking the time to write the article regarding our CANSA Shavathon Drive, it really means the world to the whole Walton`s Nelspruit team. Thank you too for the compliment with regards to the shaven head! I really enjoyed the whole experience and being able to contribute to this cause. It was absolutely amazing to be involved seeing that I lost my mother to the disease! I would like to challenge all shop-sa members to another round. Elizabeth and myself will gladly shave again if shop-sa members can match or beat the Walton`s contribution to CANSA.

Henning Viljoen, branch manager, Nelspruit Distribution for Waltons

shop-sa magazine makes its training mark I used to receive regular copies of your monthly magazine in the mail. I just love this magazine and do my weekly training sessions with staff from the valuable discussions and information in your magazine. Our postal address has changed, could you kindly change my postal address on your database and please send monthly issues to me once again.

Mervian Claro, owner of Minit Print Centurion

Website is a wow! Congratulations guys. The shop-sa website is awesome. I find it very user-friendly and it features good industry news updates. All you need to do now is focus on driving traffic to the site.

I just received my latest copy of shop SA and I just wanted to say thank-you for the stunning coverage on Pyrotec in your ‘Implementing a sales campaign’ feature. We are meeting with Pyrotec next week and I cannot wait to show them! Thanks again, I really appreciate it.

Allan Thomson, chief executive officer of Kolok

Happy winner I was SO thrilled to win the Rexel Punchline caption competition in your Vol. 06 Issue 3! My brand new Rexel laminator is sitting proudly on my desk as we speak. This was such fun, as writing ditties and rhymes is a hobby of mine so this competition was just up my street. Thanks once again shop-sa for a superb, thoughtprovoking, back page feature!

Great PR coverage

Roxanne Liebrandt, account manager for Positive Dialogue Communications

Website upgrade Congratulations on the latest website upgrade. It looks fabulous. Samantha Choles, Communications

managing

director

Frog

Pam de Villiers, Algoa FM, Port Elizabeth

Dear reader Please visit our upgraded shop-sa website www.shop-sa.co.za and register! As the only accredited industry association and voice of the office products industry we offer you news, views and product information about your industry. For the consumer, shop-sa offers advice, purchasing information, buying direction and established brand suppliers in your area. If you are not a member already, consider joining to benefit from our many offerings that we bring you at a very affordable annual cost. If you would like to receive our high-quality monthly magazine please contact us on 011 880 1147 and please ‘like’ us on Facebook to stand in line for upcoming giveaways and special offers.

Mercédes Westbrook mercedes@shop-sa.co.za

shopsa magazine

Vol 96 - Issue 06

FULL PAGE AD 5

crime alert

Crime Alert

Keeping shop-sa members abreast of criminal and fraudulent activity in the stationery and office products industry Platinum sponsors:

Fraudsters return to wreak more damage Please be alert to any orders being placed by Mash Stationery Supplies, Jimmy Roydes / Ken Ochieng, Eric, Kephers Odhiambo Ouya or Pentagon Africa Consulting - they are placing orders with suppliers and furnishing them with fraudulent EFT proof of payments. (All of these names are linked to the same fraudster). If you have received an order from any of the above individuals or alleged corporation, please do not supply them with the goods. These fraudsters have been scamming businesses for a couple of years now and are once again targeting unsuspecting companies. If you have received an order from any of the above ‘companies’ please contact Debt Alert immediately on 011 680 9206 and speak to Lauren or Gareth. Toshiba misrepresented in scam notification Toshiba Copy Type Electronics has sent out a notification to its customers warning that certain clients are receiving mails from the following e-mail address: accounts.firstgolden@live.com stating that Toshiba Copy Type Electronics do not have stock of toners and the customer needs to purchase through them. The fraudulent company then requests a payment be made upfront for the toners to be supplied. No toner is delivered and money is not refunded. Please note Toshiba is not experiencing any major stock issues. Please ignore the email from accounts.firtgoldern@live. com as it is a scam. Please also note that Copy Type Electronics will not be held liable for any monies lost.

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Pentel bank account scam Pentel has exposed a scam whereby a letter is being circulated to its customers claiming a change of the company’s banking details. Please note that Pentel’s banking details have not changed. Should you have any queries when making payments, please call Pentel on 011 474 1427. Office Furniture Fraud Please add the following company to your list of ‘beware’ customers. They approached Spacio Office Dezigns to purchase office furniture, requesting it ‘urgently’. Luckily Spacio Office Dezigns were relatively cautious and when they saw the request was sent from a Yahoo mail address with no supplied physical address or landline numbers, they did not order the goods until the so-called funds were verified as cleared. Their information is as follows: Company name: Valostar14CC; email valostar14cc@yahoo. com; contact person Matthew and cell no 073 653 5529. Below is a copy of the EFT proof of payment. A noticeable difference is that the full banking details of the recipient is reflected, which is not standard. After they realised the EFT funds would not reflect on the Spacio Office Dezigns bank account within 24 hours, they deposited a cheque for the amount into their account. The cheque bounced within four days, with the relevant bank not interested in following up a possible fraud case. Please feel free to contact Kitty of Spacio Office Dezigns on 011 462 4709 should you require more information.

Gold sponsors:

Silver sponsors:

To sponsor the Crime Alert page contact 011 880 1147

REPORT CRIME AT Vol 96 - Issue 06 info@shop-sa.co.za

FULL PAGE AD 7

environment

Green at work Over the years, the going green concept has been transformed from a far-fetched idea to a more practical consideration with everyone becoming increasingly concerned. At the end of the day, responsibility starts with us, the individual.

ith the planet under threat most people have realised the importance of going green in their homes. However, since the majority of most people’s waking days are spent not at home, but rather at work, it is important that the ‘going green’ concept is extended to the workplace too.

Environmental consciousness has begun to extend into business sectors and is positively affecting the way people conduct themselves at work. A greener workplace can mean a lighter ecological footprint and a healthier, more productive place to work. Below are some ideas on how companies can create an environmentally-friendly workplace:

Create a buzz Start a Green Team or weekly awareness programme encouraging employees to recycle in the office. Create some office fun by asking staff to design green posters (made out of recycled paper) to be placed around the office reminding others to recycle. Remember recycling An office often produces a lot of waste in the kitchen, bathroom and around personal work spaces. Employees can place recycle bins in high-traffic areas and create more awareness around the new plan to recycle. A great deal of company created waste products such as paper, plastics, bottles, cans and unwanted equipment can be recycled. Save office energy Optimise energy settings on all desk computers and encourage colleagues to do the same. Don’t leave your computer monitor on for any longer than needed as it accounts for about two-thirds of a computer’s energy

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environment

Implement the ‘Green Office Week’ at work Make a difference on Monday by finding more ways to save on printing Tip 1: Practice printing abstinence - just don’t print! Tip 2: Email your documents and send electronic invoices to clients. Tip 3: Transfer articles to your smartphone or Kindle/iPad If you have to print: Tip 4: Print on both sides of the paper. Tip 5: Avoid print errors by previewing your printout and editing.

output. If budgets allow, change to using laptops as they are more energy efficient than desktop computers and use fewer resources when manufactured. Lessen lighting Cut back on using artificial lighting to save the company money and turn off lights when leaving work for the day. Use more natural light with skylights and large windows. Set up desks near windows as much as possible and switch office lighting to energy efficient fluorescent bulbs that use less energy and last longer than other bulbs. Add more plants Get a plant and place it on or near your desk. Encourage colleagues to do the same as not only creates a homely work environment but also allows you to breathe in cleaner air. Plants absorb indoor air pollution and increase the flow of oxygen.

Make a difference on Tuesday by looking for ways to save on lighting Tip 1: Switch lights off! Offices and meeting rooms, lecture rooms, restrooms, storerooms not being used do not need lights on. Tip 2: Install occupancy sensors for the above. Tip 3: Install timers to have interior and exterior lights turn off at the appropriate time. Tip 4: Install solar power for outdoor fixtures or install photosensors. Tip 5: For offices being refurbished consider installing skylights; glazing on windows or reflective glass to reduce glare and heat. Make a difference on Wednesday by sharing tips on driving green Tip 1: Keep your speed down, as driving at 80 to 90 kph means your emissions will be lowest. Driving over 100 kph will rapidly increase emissions and so will driving at less than 25kph. Tip 2: Avoid unnecessary revving or idling of the engine as this uses more fuel. Tip 3: Go easy on the breaks; harsh acceleration and braking can use up to 30% more fuel and can cause increased wear and tear on the vehicle. Tip 4: Get the car serviced regularly to maintain engine efficiency. Tip 5: Where possible drive with the windows up to reduce drag and make your fuel consumption more efficient.

Make a difference on Thursday by looking for ways to recycle more Tip 1: Provide trays to collect and reuse print and copy error sheets. Tip 2: Cut scrap paper and bull-clip it to use as a notepad; Tip 3: Use the back of printed A3 sheets as flipchart paper at office meetings. Tip 4: Reuse envelopes for inter-office correspondence. Tip 4: Use reusable or recyclable containers for shipping your products and reuse newspaper, shredded paper, bubble wrap, packing peanuts and cardboard boxes for packaging. Make a difference on Friday by sharing a green culture with suppliers and clients Tip 1: Use your electronic documents to carry messages. eg: At the bottom of your emails include a green message such as: Think twice before you print this email. On your electronic invoices and statements have a preprinted green message such as: We believe in saving trees! Tip 2: Inform shipping suppliers of your green packaging preferences. Tip 3: Inform all suppliers and contractors of your preference for eco-efficient products and explain why eg: products that have minimal adverse environment impacts mean that they are environmentally responsible products and services at competitive prices. Tip 4: Inform your clients or suppliers of shorter routes to your premises to reduce carbon footprint. Tip 5: Inform regular suppliers of goods that you will order in bulk to reduce their carbon footprint. This will encourage providers of services to consider their environmental impacts of service or product delivery too. The office is an ideal place to join forces and make a larger contribution to green issues. Become green-friendly in your office and help benefit the planet today.

* For more tips visit www.greenofficeweek.co.za

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business Acknowledgment Gavin Moffat (gavin@puruma.com or www.twitter.com/gavinmoffat)

Are you an equal opportunity employer? Does success have an unfair advantage in your company? Well, does it? I don’t mean in ever-present terms like do you employ the correct ratio of black vs. white vs. coloured vs. Indian vs. women vs. men…

hat I am asking is, do you give space for the thriving of a number of different types of people in your organisation or do you employ based on your own (personal) criteria, probably because you are looking for another clone of you?

Let’s face it, you must have heard someone in your organisation say “If only I had another of me I could fit everything into my day”. Think about the staff or the people you have employed because they reflect your feeling toward excellence or productivity at a particular moment in time i.e. when they were employed. Every organisation, regardless of industry or size, needs different types of players on the team. Extroverts and introverts. Those that are bright and ambitious. People who are willing to clock in from nine to five to do the job. The nutty ones who manage to come up with hair-brained ideas for improving productivity, output or cutting expenses. The people who are continuously studying or doing some course to improve themselves. How many of these people are given the opportunity to perform at their best? To achieve all that they can for the company? I think we should all be equal opportunity employers. We should provide a workspace where all types of people can thrive. Where each person is given room to grow and express their abilities within their job specification, remembering, that this is all to be done in

shopsa magazine

the context of the organisation and its vision, mission and plan of execution. Have you heard of the studies that talk about how money is not the most prevalent motivator for staff? Well, tough to believe but it is true. The Jan-Feb 2012 edition of the esteemed Harvard Business Review focused on the topic of ‘happiness at work’ and the cover was of the big, happy smiley face of ‘Don’t Worry, Be Happy’ fame. So counter intuitively, money is not the primary motivator with all things being equal (i.e. the salary is good, in line with responsibilities and leaves little room for dissatisfaction). It makes sense that if you have once-off initiatives that result in equal opportunity (read: happiness or satisfaction at work) within the work environment that the happiness engendered will itself be, once-off and not sustained. What’s needed is a longer-term implementation of a ‘happiness’ campaign, one that mirrors how much you would like to ‘delight your customers’. “So what does it mean to be happy in your job? It’s not about contentment, which connotes a degree of complacency. When we started looking into the factors involved in sustainable individual and organisational performance, we found a better word: thriving. We think of a thriving workforce as one in which employees are not just satisfied and productive but also engaged in creating the future - the company’s and their own. Thriving employees have a bit of an edge - they are highly energised - but they know how to avoid burnout.” (Harvard Business Review 2012:01) It’s very often the soft things that provide equal opportunity within a workspace. Creating a culture that allows for this will provide an unfair advantage in your search for success. m Vol 96 - Issue 06

FULL PAGE AD 11 WHEN

COLOUR

MATTERS TO YOU.

• Supreme Printers established 1959 - from humble beginnings back in 1959 Supreme Printers has evolved into a highly professional customer focused company with over 60 employees. • Third generation family business - a proud heritage is carried forward.

• Excellent empowerment credentials (AAA+ Level 1 Empowerdex Rating) - this area is of great importance to Supreme Printers. We strive to empower employees and various local communities through training and upliftment programmes. • Digital division - with HP Indigo technology giving us fantastic quality and quick turnaround times. • Litho division - our pressroom consists only of Heidelberg Presses from A2 to 710 x 1020 mm.

• Quality and reliability are not negotiable to us - as we employ CIP 3 technology, we are able to offer ISO standards on our presses for colour monitoring from make-ready and during the running of your print jobs. • Finishing division - full in-house finishing which includes diecutting, embossing, folding, saddle stitching and all hand work. • Contact us - Ryan Kiley: 083 266 6465 • rkiley@supremeprinters.co.za Brandon Kiley: 082 419 1580 • bkiley@supremeprinters.co.za 27 Angle Road New Doornfontein PO Box 11116 Johannesburg 2000 Tel: +27 11 402 4933 • Fax: +27 11 402 7463 Information/ Queries: info@supremeprinters.co.za

marketing Acknowledgment Aki Kalliatakis is a professional speaker and author. For information on Aki’s programmes, books and DVDs visit: www.DelightYourCustomers.co.za

Are you customer driven? One of the most common questions I am often asked is, “Aki, where do we start with our marketing efforts?” It’s a huge question and I could probably take five days to answer it and still only scratch the surface. The simplest answer would be to cover three main steps: • Find out what your customers want • Do your best to give it to them better than you competitors can • Keep checking to make sure that you are on track 12

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f course, it’s never as easy as that in today’s complex business world and there are probably hundreds of activities and decisions that would contribute to success. These include product R & D, market and competitor research, decisions about market segmentation, targeting and positioning and action to implement hundreds of choices offered by the ubiquitous seven Ps of marketing, which are product, price, place, promotion, premises, people and processes.

I’m amazed at how companies are prepared to spend vast amounts of money on these activities. Last year General Motors alone spent $4.2 billion and worldwide estimates claim up to $600 billion is spent per year on marketing. And all of this is mostly spent in the hope new customers will buy something new. David Ogilvy, one of the founders of the modern advertising industry, quoting another industry executive wrote, “We know only 50% of all advertising works. The problem is we don’t know which 50%” A recent study published by University of Reading’s Henley Management School states the success rate has dropped to around 20%. And yet, I’d be surprised if companies spend even 10% of this on customer retention and loyalty, however marketing executives acknowledge the best source of new business

is - Taa Daa – current and past customers. I’d like to suggest a simpler model* which can be applied to most businesses which helps focus on key areas that will create long term customer loyalty. (See graph 1) It begins with a process of analysis and planning, but the specific actions needed are clear and unlike the traditional world of marketing, these actions are guaranteed to improve customer loyalty and spend. Here is what you need to do: 1. Develop a dynamic customer value proposition(s) that clearly describes what kind of experience you want your customers to have. This shouldn’t be a long and pompous statement, but something real. Use three sources of information to come up with the statement: a) Customer expectations – what they want and how they want to be treated b) Customer perceptions of your business and your rivals’ business – understand their perceptions in four areas: products, service delivery, image of business (brand) and people they deal with. c) Brainstorming – knowing what you know about your industry. 2. Your next step is to translate this value proposition into the customer management cycle. Ask questions like the following: a) What customers do we want to target for success, not only new prospects, but also current customers Vol 96 - Issue 06

marketing

we want to pay attention to. This helps avoid the typical ‘spray and pray’ approach of traditional mass marketing. b) How successful are we at managing enquiries and converting these into orders? How can we improve this? c) Do we welcome new customers in an appropriate manner and once on board, do we have a system for getting to know them and their needs, wants and desires better. (Peppers and Rogers talk about a process of ‘drip irrigation’ to understand customers so they don’t feel interrogated.) This step also includes training customers to know your business better. It can save you time and trouble later when they know how things work. The more a customer knows about a business, the greater their loyalty to that business – familiarity breeds liking (not contempt.) d) Deliver on the basics. The beginning of a relationship is when customers make judgements that may last a lifetime and it is critical new customers have a very positive experience so they are not tempted to try someone else. Make it easy to do business with you by simplifying all processes. e) Once the customer is on board, what formal and informal activities will you use to ensure your business retains that customer? (At the Leadership LaunchPad we identified at least 82 ways to keep customers loyal, but it’s not only about loyalty cards and rewards. It involves lots of communication and building relationships.) f) Your business is not a charity and when the customer is comfortable, you www.shop-sa.co.za

need to develop strategies for growing the value of each customer to your business. The three most common ways are through cross-selling additional products and services, through up-selling and upgrading customers’ purchases and by using the power of referrals. What strategies do you have in place to do this? g) All companies will occasionally encounter customer complaints and problems and you need to have a very positive, responsive system for recovery. The most loyal customers in your business are those who experienced problems but whose perceptions you turned around because of skill in dealing with the problems. It builds their confidence and sense of assurance that no matter what happens, they will be okay. Ensure your recovery system has a built-in process for prevention of problems in future. h) Finally how can you win back lost customers? Most lost customers were lost for the wrong reasons – price and value perceptions, a sense of being neglected and so on. They may also know the grass is not greener on the other side, but are too embarrassed to come back. You need to be able to invite them back and to welcome them back as old customers, not as new customers. 3.

The old adage says “What gets measured gets done.” Keep track of important measures like customer retention and loyalty, profitability per customer, likelihood to recommend and propensity to defect.

No company can be successful without a team of skilled and motivated people who are able and willing to help customers. In fact, this is probably the biggest cause of failure. You need to ask two questions here: a) What knowledge, skills, training and experience do your people need to be the best at what they do? b) What do you need to do to manage and motivate your people so they are inspired to delight your customers? Processes and systems: Process-driven companies are usually more successful than those that do things randomly. However, every single system in your business needs to be challenged to ensure it helps customers rather than hinders them. So often we find policies are written to protect the company, not the customer. You need to simplify everything so customers find it easy to do business with you at four levels: physically (is it physically hard?); intellectually (is it too complicated?); emotionally (do they feel frustrated or angry?); and effort (do we waste their time on trivial things?)

Do we collect, store and use appropriate customer information so we can constantly add value for them and build relationships? Are we using the power of the latest technology to help us in this quest?

Are we continuously coming up with innovative ways to add value for our customers and business? If it ain’t broke, fix it anyway because customers get bored and your business also falls into the trap of doing the same old things in the same old way. Have a constant process of regenerating everything you do to keep it fresh and exciting.

Finally, how are we doing compared to other companies? Benchmarking the best practices from other companies around the world to be the best is vital. Don’t limit your search to local competitors. Go global and look beyond your industry – then imitate and improve.

Carry out these steps and your customer loyalty, profitability and reputation will flourish. Neglect them at your peril. m *The work of Doug Leather and the CMAT team is acknowledged in this graph. shopsa magazine

how to sell...

How to sell… calculators In today’s world, nobody has time to waste on manual calculations, especially retailers and wholesalers as making a mistake can be costly. Choosing the correct calculator to match the skills and needs of the customer is imperative.

calculator can be a terrific time-saving tool, but only if the calculator matches the skills of the operator who is able to perform the particular calculations needed. To advise on the best calculator for a customer, it is essential to measure the skill of the customer and their familiarity with a particular calculator. Some important aspects to consider include budget, functions, ease of use, durability, documentation, expandability and support for the calculator.

Beat the Budget Calculators can be more expensive than you think, so find out from the customer how much they are willing to spend. Compare the options they are thinking of buying and see which specifications are best for them and if their choices are in their price range.

shopsa magazine

Consider functions Calculators are available in various shapes and sizes with different features and vary from model to model. Find out what functions the customer will be using as some features available include independent memory, independent add register, mark up percent, password options, right shift key and tax calculation. Many calculators also have functions you wouldn’t expect in strange places so do research on sites such as Google, Wikipedia and YouTube. Making a choice There are many types of calculators available in the market including display, scientific, graphing, financial, printing and solar calculators. Some calculators are designed for specific purposes such as different trades or businesses while others can be used for basic mathematical calculations like addition and multiplication. • Display Calculators are the most common and basic calculators available. They perform basic math operations such as adding, subtracting, multiplying, and dividing. Many display calculators also have a small memory to store the result. • Scientific Calculators are designed to calculate problems in science, engineering, and mathematics. They are more advanced than basic calculators

and perform trigonometric functions and have a larger memory. • Graphing calculators perform even more advanced functions than scientific calculators and are more powerful and versatile often with special features for solving engineering problems. In addition to displaying graphs, they are often programmable, have larger memories, are able to store and graph equations and have a larger screen to display graphs. • Financial Calculators are specially designed to perform financial calculations. • Printing Calculators contain a roll of paper on which they print the input and results and only perform basic mathematics functions. These figures are displayed on the screen as well. • Solar Calculators are powered by solar cells rather than batteries. These cells called photovoltaic cells convert sunlight into electrical energy. Whichever calculator the customer chooses, advise them to read through the owner’s manual thoroughly and practice a variety of different calculations as they may find that ‘playing with the calculator is a terrific way to familiarise themselves with this tool and speed up their work processes. m Vol 96 - Issue 06

FULL PAGE AD 15

guy gadgets

Funky gizmos and gadgets to

thrill guys

Buying gifts for guys can be tricky. Especially if you are wanting to wow the special someone in your life, be it your significant other, your boss, or your brother. Since we all tend to spend a minimum of eight hours at ‘the office’, you can’t go wrong with a gadget!

Philips Fidelio Speaker DS8550 This smart speaker suitable for any iPod, iPhone or iPad will help you get more out of the music, gaming and video experience. Turn it up and be turned on!

Gaggia Coffee Machine GSGBRERA Get your day off to the right start with this super smart coffee machine… it puts a new twist on the usual ‘coffee break’.

Rolex Ginault Sea-Dweller 16600 This snazzy arm piece is sure to make any man want to ‘dive deep’ while looking the epitome of cool.

shopsa magazine

Vol 96 - Issue 06

Motorola Droid 4 Smartphone This smart phone allows you to stream music, pictures and laptop docs virtually anytime, anywhere wirelessly – a definite must for the virtual man.

Canon Powershot Megapixel Camera A3350 A state-of-the-art camera for a state-of-the-art kind of guy… to make any occasion a stateof-the-art memory.

ION P2CD A funky turntable with built-in CD player conveniently transfers tunes from vinyl to CD.

Apple iHome IP90 Dual alarm Stereo Clock Radio No more excuses for being late for work with this stylish and practical clock radio – and it doubles as a bedroom interior eye-catcher.

Kenton Trolley Laptop Back Pack Life just got a whole lot easier with the versatile Kenton laptop back which switches to a back pack at the push of a button, ensuring him the pain-free posture of an Alpha male.

www.shop-sa.co.za

shopsa magazine

guy gadgets

Kenton DIY Security Car Camera Kit with 2.5 inch monitor Whether capturing a road trip, assessing employees or for personal security, this DIY security car camera kit will make sure your guy stays in control AND it comes with night vision!

Philips 23.6 inch LED Monitor (247E3LSU) Bigger surely is better with a Philips 23.6 inch monitor, making it all about the detail.

Microsoft Arc Mouse The revolutionary design of this wireless mouse combined with the comfort of a desktop mouse and portability of a notebook mouse that will keep his wrists flexible and free-wheeling.

Trodat PrintyDater Stamp 4750 Every man needs a brand… give him his own crest or logo with a personalized stamp and help him make his mark.

Philips Handblender H1371 Let Philips kick start your winter with wellness with this nifty handblender suitable for any man at home in the kitchen.

Samsung Galaxy Tab 101 Everyone is talking tablets today. Don’t let the man in your life go out without one… it will mean you stay connected and in touch with him more too.

shopsa magazine

Vol 96 - Issue 06

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advertorial

Pritt IronKids 2012

proves to be a day to remember

McArthurâ&#x20AC;&#x2122;s Pool and Leisure Centre was filled with excited children ready to become a Pritt IronKid on 21 April. Music and hundreds of supporters filled the atmosphere with an energetic vibe. The support and enthusiasm provided plenty of encouragement for these IronKids to have fun and enjoy the race. 20

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Vol 96 - Issue 06

advertorial

aiting eagerly for the race to begin, Juandré, 11 years old, said she has taken part in other races but this was her first IronKids. “I’m so excited and I’m not nervous at all.” Many others were just as psyched to get started in the much anticipated race. Good friends Tanith and Nadine expressed their thrill and how much they were looking forward to participating again. “We had so much fun last year so we really wanted to enter again,” they said.

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It’s not only the locals that get in on the act as the event attracts participants from far and wide. Damon, 8 years old, from Cape Town expressed his pride in having his whole family take part in the Ironman Weekend. “My granny and my sister did the Iron Girl race yesterday, my mommy is running the Ironman tomorrow and I’m doing the IronKids,” he said. Similarly, Argentinean siblings Antonia, Zoë and Sontiro were keen to share it was their first time entering the race and their dad was no stranger to the Ironman triathlon as it was his sixth time participating in the event. The Ironman Weekend is truly a family experience with events catering for the entire family. Pritt Ironkids comprises the Aquathlon (swim and run) for children and saw 1000 entries consisting of two age categories between the ages of 6 and 13 years. The race covered a distance of a 60m swim and 1.2km run. Life Savers and volunteers were on stand-by on the day to assist in every part of the race, to ensure the safety of the children allowing them to enjoy the day to the fullest. There were emotional scenes at the finish line as the first wave of disabled kids crossed the red carpet. This was truly an awe inspiring sight and truly emphasised the IronKids message that each and every participant is a winner. No times are taken and the emphasis is on having fun in a healthy outdoor activity. Liezel Van der Westhuizen, South African media personality and Ironman finisher, entertained the crowd with encouraging commentary as the children made their way to the finish line. Each child was awarded with an Pritt IronKids medal and goodie bag after completing the race. While gasping for breath moments after crossing the finish line, six year old Tauqueer said standing proudly flexing his biceps, “I feel so tired but it was fun. I really liked the swimming even though the water was cold. I feel like an Ironman now!” The IronKids enthusiasm and determination certainly captured the hearts of many. m

See more of the PRITT IRONKIDS 60m SWIM | 1.2km RUN (6 -9 years) or the 100m SWIM | 2km RUN (10 – 13 years) on www.ironkids.co.za shopsa magazine

company profile

Staedtler: a name in quality products

Staedtler remains a frontrunner in the writing and drawing instruments market, producing quality products, breaking world records and being both socially and environmentally responsible.

taedtler is one of the world’s leading manufacturers and suppliers of writing and drawing instruments. The group is the largest pencil manufacturer in Europe. It has over 2 200 employees worldwide with its head office situated in Nuremberg, Germany and its products can be found in more than 150 countries. The group boasts five manufacturing plants located in different countries with the majority of the products manufactured at its three plants in Germany. The company is proud of its long manufacturing tradition with Germany as globally, the term ‘made in Germany’ is regarded as a guarantee of top quality.

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Latest developments taking place On 15 September 2011 Staedtler broke the world record in manufacturing the longest pencil in the world. With the help of 56 employees, the company succeeded in making a 2 252m long giant pencil. It was 9.7 times longer than the previous record-holder distinguished by the Guinness Book of Records and afterwards was cut up into handy-sized pieces and put to good use by the SOS Children’s Village in Nuremberg. On 6 May Staedtler also held the successful World Kids Colouring Day at malls across Gauteng including Greenstone, Clearwater, Cresta, Maponya and Centurion Malls raising money for charity. World Kids Colouring Day is an annual global charity event held by Staedtler each year, with this year’s theme being ‘Comic Heroes 2012’. Children were asked to draw a picture using Staedtler Vol 96 - Issue 06

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company profile pencils or crayons depicting themselves as a comic hero and saying how they would make the world a better place if they were a hero. Dynamic management team to forge new paths The dynamic Staedtler leadership team is underpinned by proficient and loyal marketing, sales, finance, purchasing and logistics experts eager to forge new paths in the South African writing industry. Their strong leadership team has over 60 years of stationary experience and boasts over 85 years of management experience. Having now settled into her position as managing director, Sam Pickering-Dunn, is excited for the future of the South African facility. She says that Staedtler has an excellent reputation in the South African market and will continue to provide service excellence, as well as to bring innovative and quality products to our consumers. Producing world class products Staedtler products stand for perfect writing performance, high reliability and superb writing comfort. The company sees its products as helpful tools for promoting the flow of creative thoughts, coupled with exceptional writing comfort and innovative features that are sure to make Staedtler the favourite writing instrument among customers. The company continuously strives to develop better writing, colouring and drawing instruments and aims to produce products where the customer enjoys the good feeling of holding a genuine, high-quality product in their hand. Their product ideas captivate the public through intelligent design and finesse and above all meet the exacting demand for quality. In 2009, Staedtler Lumocolor celebrated its 55th anniversary illustrating the success of one of the group’s quality products made in Germany. Staedtler Lumocolor is sold in over 150 countries around the world, has a market share of 70% in Germany and is a market leader in Europe. The unique product advantages offered by these universal pens guarantee outstanding writing and marking performance whatever the application and whatever the surface. Taking a look back Friedrich Staedtler, pencil pioneer and ancestor of Johann Sebastian Staedtler, who laid the foundation for today’s Staedtler company group in

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1835 passed on valuable knowledge concerning the pencil-making trade through five generations. Friedrich Staedtler is considered to be the first officially recognised ‘lead-pencil maker’ with references dating back to 1662 in Nuremberg’s city annals. Friedrich Staedtler applied to the Nuremberg council for permission to manufacture pencils independently about 350 years ago, however the council rejected his

application. He ignored the council’s rejection, producing pencils from then on and as from 14 July 1662, he officially referred to himself as a lead-pencil maker entering this as his profession in the church register of St. Lorenz for the first time at the christening of his first child. This step not only marked the beginning of the pencil-making tradition within his family, but was also of great consequence for the pencil making trade as a whole. Today the Staedtler Company is rich in tradition with long established brands such as ‘Mars’ and ‘Noris’ that are registered trademarks in more than 100 countries around the world. Caring about the earth The protection of the environment, the consumer and the employee all hold a

high degree of importance in the Staedtler corporate philosophy. They place strong emphasis on a fully-integrated and uniform environmental protection programme and every employee plays a part in living up to special responsibility to the environment. Long before the emergence of the many eco-standards and environmental seals, the group demonstrated corporate responsibility through environmentally friendly processes and self-imposed ecocontrolling, with the company acting ecologically and efficiently at the same time. Staedtler’s passion for pencils and for the precious material wood is still very much alive and in 2009 they revolutionised the pencil to protect trees and forests and give customers an even better writing experience at the same time. Not only do they utilise only certified woods for all wood-cased pencils, they have also developed the Wopex pencil which is a true tree-saving wonder. This material and special extrusion technology means more pencils can be made out of one tree than is possible using conventional manufacturing methods. Giving back to the community The funds raised from the World Kids Colouring Day mall activation has been donated to the Educare Foundation, which promotes literacy with the less fortunate children. Partnering with PNA on another World Kids Colouring Day fundraiser in May, schools were canvassed and scholars entered the colouring in competition with a small donation for charity. The winning school with the most entries will select the charity to which the funds from this project will be donated. Staedtler has also assisted with various community projects with donations of stationary for the disadvantaged. Corporate social responsibility and community upliftment is highly valued at Staedtler. A prosperous future ahead With decades of experience in the development and manufacture of professional writing and drawing instruments, Staedtler continues making innovative, quality products that are both earth-friendly and customer-friendly. The group which is one of the world’s leading suppliers of writing and drawing instruments - and which proudly claims to give form to the ideas of people the world over - is heading for a bright future empowered by a team of dynamic and loyal staff. m Vol 96 - Issue 06

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industry news

HP showcases personalised photo printing Alvaro van der Eijk

HP made their 28th installation in South Africa of the HP Photosmart ML1000 minilab printer at a store in Uitenhague, Port Elizabeth on 24 April. The installation is part of an initiative by the company aimed at giving consumers more printing alternatives for their photographs such as creating photobooks.a

lvaro van der Eijk, the EMEA (Europe, Middle East and Africa) market manager for HP’s retail publishing solutions, says photographic content is exploding as more individuals use cameras and smartphones to take photographs. “There has been an increase in photographic content and mobility with everyone owning a smart phone or tablet. Individuals have been left wondering what to do with their photographs and need a reason to print them,” he says.

According to van der Eijk, jumbo prints are also declining globally which may be partly due to the element of anticipation being removed from the photographic process. “During the old printing processes, customers needed to wait for their images to be developed and printed before viewing them and this emotional element has now been eliminated since individuals are able to see photographs immediately on a digital screen,” he says. Van der Eijk says the customer’s emotional connection to images can be restored through offering them a greater level of personalisation. He says there are over 150 million prints on Facebook needing a reason to be printed and the HP Photosmart ML1000 minilab printer aims

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to revitalise businesses allowing them to offer customers a reason for printing, giving them a more creative outlet for images. Customers can visit a lab with the ML1000 and craft digital photobooks incorporating more than 100 of their images into a cohesive product. The books are created from a touchscreen terminal and users are able to save their projects and return later to add new images or edit existing projects. Compilation of the book and the creative options on offer are exhaustive. Customers can choose from various quality papers and decide whether their final photobook would be bound or unbound. Images can be cropped, rearranged in various layouts, enhanced and shuffled around to create a more appealing page according to the user’s taste. Pages can be moved and reordered instantly, while text can be included to tell a story. Van der Eijk says HP is presently approaching photo labs nationwide to explain potential benefits of the ML1000 and stresses the need for companies to consider their customers first and give them new alternatives. “In the past, retailers could wait for customers to come to their stores because customers had no other choice. However, now stores need to be more appealing to customers offering innovative printing solutions, with management changing their look monthly to reflect special occasions and engaging with the community to keep customers returning,” he says. Vol 96 - Issue 06

industry news

Kodak inkjet printer scoops top award Kodak was named the winner of PC Advisor’s Printer of the Year 2012 Award at the end of May. PC Advisor singled out Kodak’s 7.1 Hero as the most cost effective and efficient printer currently available. Bob Ohlweiler, director and vice president of Consumer Inkjet Systems, Europe says the 7.1 is a credible and well-rounded package. “It is the best option for home printing and is better than many dedicated photo printers we’ve tried. It will save you space and money,” he says. Kodak’s range boasts the lowest ink replacement costs in the industry, making them extremely cost effective and simple control panels, paper sensors and pre-set driver settings ensure user-friendliness. m

JHI Properties maintain retail vacancy levels below 4%

Walmart can learn ‘a thing or two’ from Massmart method

Through pro-active management JHI Properties have managed to keep vacancy levels at regional shopping centres below 4%, while sales turnover of these centres have increased by approximately 7% over the past year to date. “We are constantly exploring energy saving methods to curb costs, applying our minds to inverter approaches to energy supply and additional water storage tanks. We are also seeing renewed capital investment in retail,” says Johan Engelbrecht, director retail management for JHI Properties. He says the extension of Greenstone Shopping Centre in Edenvale has been successfully completed, with approximately 6 400sqm fully let and opened in December 2011 and a substantial revamp is planned for Kolonnade Mall in Montana, Pretoria North. m

There was an expectation in the retail industry that Walmart would change how Massmart does business not only within the company itself, but for its suppliers and mostly its customers. However, according to Don Frieson, lead integration executive for Walmart South Africa, the local outfit has taught the US giant a thing or two a few months into the R16,5bn merger. For the US retail giant, Massmart represents its first foray into the DIY market with chains such as Builders Warehouse and Builders Express. “This format could be taken into emerging markets such as Brazil, but could work in Canada too. Dion Wired, Massmart’s electronics and speciality appliance store can also be taken elsewhere” he says. m

Vodacom rocks prepaid with Freedom 99

Freedom 99, a promotion based on the All Day Per Minute price plan, available from 20 May, allows customers to no longer worry about what time they are making phone calls or who they are calling because calls to any network in South Africa are just 99 cents per minute. Enzo Scarcella, Vodacom’s marketing head, says customers have been looking for simplicity and value and Freedom 99 delivers exactly that. “In addition to this incredibly low call rate, Freedom 99 customers who recharge with R12 or more can also talk for free every night with Nightshift. That’s 60 minutes every day for seven days to call Vodacom customers between midnight and 05:00,” he says. m www.shop-sa.co.za

POINT encourages outsourcing print Local African business have seen major savings in outsourcing print production, propelling the rapid growth of the print procurement specialist, a new service firm category. This comes alongside corporate America discovering outsourcing print production can reduce marketing expenses by 5% to 30% or more. Sean Coyle, president of Coyle Print Group, says if print production is outsourced, managers don’t have to subsidise building an administrative infrastructure, nor do they have to incur any related recruiting, training and overhead expenses. “This frees up investment capital. An experienced print production person can cost over R400 000 annually, so the money saved in labour, training and recruitment allows more investment in critical strategy,” he says. m shopsa magazine

association news

Faber-Castell puts products to the test On 3 May Count Anton-Wolfgang von Faber-Castell, CEO of Faber-Castell, again performed quality tests on some of the company’s products at an event in Germany. Over the years he has been known to test the quality of their products personally on numerous occasions. At the event he and Dr. Gerhard Lugert, head of the Faber-Castell laboratory, toasted the high quality of the Faber-Castell children’s felt tip pens, by drinking a shot glass of ink to demonstrate the ink as not being harmful. The ink is not harmful as its main ingredient is water and it also contains food colouring, a sugar derivative and a small amount of alcohol. Count von Faber-Castell also performed the pencil test at the event which he had formerly done when celebrating the 100 year anniversary of the classic dark green Castell pencil in 2005. Count von Faber-Castell climbed the 25m high castle tower of the Faber-Castell Castle in Germany and threw a gross of pencils (144 pieces) down to the courtyard without any of the lead of the pencils breaking.

SSC launches Facebook page Silveray Statmark Company (SSC) officially joined the social media evolution by launching their Facebook page on 22 March. With 320 ‘likes’, the company’s fan page is becoming a fun spot to express their love for stationery and win cool prizes. SSC is encouraging the public to check out their new Facebook page and do the ‘write’ thing by clicking the ‘like’ button on Facebook. Nadia Lang, spokesperson for SSC, says people need to share the love for simplicity, elegance and colour that Silveray Statmark Company has to offer.

Sappi launches Layar Layar, the new free smart phone application for iPhone and Android, which adds a new dimension to printed content, launched in April, lets publishers provide extra digital information, texture and depth to their publications. Some of the functions the application allows its user to do is share paper articles on social media sites, read a German article in English or order samples on the fly. All a user needs to do is take out their phone, start the application, hold it over any page featuring the ‘scan with Layar’ icon and scan the whole page. Interactive buttons will pop up on top of the article which can be pushed to access additional enriched content, such as pictures, translations, video and audio files. The free Layar application for Android or iPhone can be downloaded in the App Store or Android market.

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Konika Minolta technician takes top honours Yunus Docrat, a branch technician at Konica Minolta South Africa, is the fourth South African to receive the Diploma in Colour, the highest certification of Konica Minolta Business Technologies’ professional education. Docrat has five years experience in desktop publishing and is the first branch technician to qualify. He joins the expert rank of only seven Asia Pacific achievers of this qualification. The qualification provides its receivers with the competencies to meet the digital world’s demand for reliable services and expert consultancy in standardised results and colour output. More than 100 online exams have to be taken to reach certification level, such as Outward Associate, Professional, Expert Colour, Master of Colour and an additional Expert level. Once these exams are completed, the candidate is invited to Japan for the practical t h r e e - d a y exam. Docrat’s advice to future applicants of the diploma is to be well prepared and know everything from the DTP applications to the Fiery Controller.

Vol 96 - Issue 06

association news

MB Technologies Group acquires Digital Channel Solutions

Inovocom members change Inovocom recently welcomed Rulerite Stationers, in Kempton Park, as their 42nd member of Office Active. Inovocom has also announced that Walking Duck is no longer a member of Office Club. They will be continuing to supply stationery to their customer base, however will also be diversifying their business to offer a broader range of services.

Ledger systems is on the move The MB Technologies Group, though its 100% held subsidiary Advanced Channel Technologies (ACT) has concluded a deal to acquire the business of Digital Channel Solutions (DCS). DCS is a focused distributor of world leading digital IT accessory brands, including Eurocase, ION, Memorex, Skull Candy and Verbatim. Glenn Fullerton, chief executive officer of the MB Technologies Group, says the DCS business was attractive to the group because their product offering complements the ACT product range. “It allows ACT to further expand its reach into the channel and the retail market. This acquisition will strengthen the current solution offered to these markets,” he says. Gary Pickford, managing director for ACT, says ACT has been looking to grow the business but it was important to remain patient and find a product range that complemented the current offering. “We will achieve good economies of scale by distributing the DCS range through the ACT network. In addition, we gain Richard Radue, owner of DCS, and his knowledge and industry expertise since he will become part of our management team,” he says.

After 25 years in the Johannesburg CBD, Ledger Systems will be moving to more accessible premises in Robertsham, south of Johannesburg. Ledger Systems will be moving from their current premises in Marshalltown to the corner of Lanston and Kindon Roads, Robertsham. This move will take place during the month of May, with different divisions moving at different times to ensure a continuity of production. Chris Cain, spokesperson for Ledger Systems, explains the current premises are spread over four floors, making control of production a nightmare and parking has also become a problem for clients. The new premises comprises of one single ground floor, with ample parking and a dedicated loading bay. It will have a shop front that will house the digital printing, laser engraving, signage and finishing divisions of Ledger Systems. Dion Botma (MD) says the decision to move has been an emotional roller-coaster ride. “The current premises have been good to us, seeing us through the good and bad times, but we also see the change and renewal as exciting,” he says.

Henkel presents new adhesive at Drupa At this year’s Drupa in Düsseldorf, Henkel presented its new innovative adhesive called PSA adhesive Duro-Tak 3214. Adhesive tapes, graphic films and sophisticated labels for upmarket consumer goods demand innovative adhesives and this adhesive is initially removable permitting repositioning before achieving its final, permanent bond strength. Its ease of use facilitates the large-area application of adhesive tapes and graphic films without loss of material and even to surfaces that are very difficult to bond. Duro-Tak 3214 can be applied with conventional application equipment and enables the production of high-grade laminates with even better performance. The adhesive based on solvent acrylics is known for its’ versatility, strength and resistance to all forms of weathering and to chemical aggression. It can be used among other things for sticking advertising graphic films to buses and decorative films to cars.

www.shop-sa.co.za

shopsa magazine

association news

5th FSC Global Paper Forum highlights forest issues The theme of this year’s 5th FSC Global Paper Forum, held during Drupa 2012, a trade fair in Düsseldorf, Germany was Writing the Future. Over 90 participants representing many countries, industry-leading companies, academia and NGOs attended the first day of the forum. The conference was opened by Professor Franz Josef Radermacher, head of the Research Institute for Application-Oriented Knowledge Processing and Professor in Informatics at Ulm University and Andre de Freitas, director general of FSC International Centre. The importance of credible wood sourcing and the value of global forests for both the paper and pulp sector and the world’s population were emphasised at the forum. Discussions were held during the event and Etelka-Kovacs-Koller, an artist, created a painting on FSC-certified material in a live performance for delegates at a special evening event.

Pam wins Punchline Pam De Villiers, of Algoa Fm, recently won the H220 Laminator in the Punchline competition Vol.96 Issue 2. Brian Saunders, of Rexel Office Products and Marna Langenberg, of Office National, presented the delighted De Villiers with her prize. Thanks to Rexel and well done Pam!

Parrot sponsors R10 000 in products Parrot Products recently sponsored R 10 000 worth of products to Deccan Road Primary School in Pietermaritzburg after they collected the largest quantity of toys for The East Coast Radio Toy Story charity drive. Deccan Road Primary School collected 1 200 toys for the challenge and these toys will be given to underprivileged children in various crèches, schools and hospitals in Kwazulu Natal. Lynne Acklom, branch manager for Parrot Products Kwazulu Natal and Abi Ray, DJ from East Coast Radio, presented the prize to Mr Gounden, principle of the school.

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Vol 96 - Issue 06

SHOP-SA membership www.parrotproducts.biz

www.koloksa.co.za

www.nikki.co.za

Become an accredited shop-sa member If you would like to become a member of shop-sa, call our membership consultant Rachel Skink on 011 880 1147 or

www.hortors.co.za

www.rexelsa.co.za

send an email to rachel@shop-sa.co.za and she will assist you with your enquiry.

OFFICE PRODUCTS (PTY) LTD DISTRIBUTORS OF:

www.statmark.co.za

www.redfern.co.za

email: sales@redfern.co.za

THE LABEL SPECIALIST Stick with the best!

www.interstat.co.za

www.bop.co.za

NEW MEMBER APPLICATIONS The following applications have been received and are being considered. Any member who has concerns or opposes acceptance is invited to email rachel@shop-sa.co.za.

Stationery Door

Contact: Sean Bradley Barnard Fairview, Port Elizabeth

NEW APPROVED MEMBERS Izinkwazi supplies Contact: Jonathan Gopi Moreleta Park, Pretoria www.kmp.co.za

www.towerproducts.co.za

NIKKI SHREDDER WINNER Congratulations to the following new member who qualified to win a Nikki Shredder after paying his membership fees within 10 days of invoice.

Uhuru books and Stationery www.impression.co.za

www.penflex.co.za

www.oliser-global.com

Join shop-sa now and get: • • • •

The latest office products catalogue An annual magazine subscription A shredder from Nikki Electronics for early payment of membership fees (terms and conditions apply) Go to www.shop-sa.co.za and read about what the association can do for you.

www.treeline.co.za

Renewal of declaration All new and renewing shop-sa members are required to sign a declaration confirming, that they do not engage in illegal activities, comply with all legal requirements relating to their business and products, and do not deal in grey products.

www.shop-sa.co.za

shop-sa events

Local Events WESTERN CAPE MINI TRADESHOW You are invited to partake in our annual Western Cape Mini Trade Show.

Venue: Northlink College Hall (Encore Restaurant Grounds), Panorama in Cape Town. Date: 18 to 20 June Time: 09:00 to 17:00 Cost: R2 000 per 1x trestle (1.8mx1m), table cloth and 2 x chairs. Please note: the setup will take place on 18 June from 12:00 till 17:00. The evening of 19 June will host a social infotainment evening with cash bar, snacks and networking. Contact David 011 880 1147 david@shop-sa.co.za or Helen Goodson on 021 552 9680.

POLOKWANE MINI TRADESHOW An effective way to meet new and existing customers from in and around Polokwane.

Date: 5 July (Setup up on 4 July) Venue: Fusion Boutique Hotel Time: 09:00 to 17:00 Contact David at shop-sa on 011 880 1147 or david@shop-sa.co.za.

SHOP-SA MADIBA SPORTS DAY 2012

SHOP-SA TO EXHIBIT AT SAITEX

event, facilitating annual export and import of millions of dollars of retail and light industrial products. The co-location of Africa’s Big Seven (AB7), an annual food and beverage trade industry event, is an added attraction to the event. SAITEX is an ideal platform for all business operators from the largest corporations to the smallest SMME’s to increase international market share. It also acts as a forum for government and investment agencies to showcase their projects. A professional business-tobusiness match-making programme will form an integral part of the 2012 show strategy.

shop-sa is participating in the 19th Southern African International Trade Exhibition 2012, the continent’s largest multi-sectoral trade exhibition.

To book your stand, contact Anina Hough at SAITEX on 011 783 7250 or 083 260 8131 or saitex@exhibitionsafrica.com.

Meet your customer and enjoy the fun activities of the day.

Date: 15 August 2012 (Set up on 14) Venue: Coastlands Umhlanga Hotel and Conference Centre Time: 09:00 to 17:00 Contact David at shop-sa on 011 880 1147 or david@shop-sa.co.za.

Network, connect and have fun at the annual Gauteng Sports Day – a day not to be missed!

Dates: 15 to 17 July Venue: Gallagher Convention Centre, Midrand in Johannesburg

Date: 18 July Venue: Killarney Country Club Costs: Golf is R2000 per 4 ball and bowls is R150 per player Sponsorship opportunities: Hole sponsorship R1500 (inc VAT)

SAITEX is the only multi-sectoral event of its kind in Africa and is the most internationallysupported trade fair on the continent. The 2011 event saw 785 companies exhibiting from 35 countries. SAITEX is an export and import showcase facilitating trade throughout Africa and internationally, with exhibitors made up of manufacturers and exporters across a range of retail sectors. It has a strong focus on office equipment, furniture and stationery and visitors include importers, agents, distributers, wholesalers and retailers. Over its 19 consecutive years of existence the exhibition has developed a reputation as Africa’s ‘clearing home’

Please note since it called a Madiba Sports Day; all participants are required to bring a toy which will later be donated to a charity organisation. For more details on sponsorship packages (including platinum sponsorship), contact David on 011 880 1147 or david@shop-sa.co.za.

KWAZULU NATAL MINI TRADESHOW

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David at the 2011 shop-sa sports day

Vol 96 - Issue 06

issue 9 â&#x20AC;˘ 2012

The Official Magazine of the Stationery, Home and Office Products Association

Business start-up advice Dealing with difficult people Ode to a couch

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Soups to warm away the winter blues

uring the winter months as the days turn colder, there’s nothing better than a steaming hot bowl of soup to warm away the winter blues. However, what makes this lunch option even better is the numerous health benefits it has to offer. Paired with fresh bread, salad or a savoury scone it can be an easy, filling, low-cost, low-waste, delectable midday meal.

Vegetables, herbs and meat cooked directly in soup retain more vitamins and nutrients than if the same foods are fried, stewed or baked. While soups may contain a lot less calories than a main dish, they aren’t any less nutritious or filling. And they can help control weight gain and boost your immune system. Soups restore our necessary water balance which keep our blood pressure (and salt content) under control. Vegetable soups are particularly healthy due to the nutrients supplied by the vegetables and the old tales of the benefits of chicken soup, especially homemade or organic soup, also hold true. These soups offer antiinflammatory effects and lessen the symptoms of a cold. The warm liquid in this meal can also help control your blood pressure and keep your body feeling full for longer between meals. If you make your own soups (or perhaps buy natural food or organic mixes) you can cut down on both sodium and overall caloric intake. Common health-boosting soup ingredients include alliums like garlic and onions, ginger, mushrooms, culinary herbs and www.shop-sa.co.za

Out of ideas for healthy lunch options at the office? Why not try a bowl or cup of healthy, delicious soup to re-energise you to take on the other half of the work day. miso. In addition, soups are easily refrigerated or frozen for later consumption and often improve in flavour if allowed to settle for a day or two. Other benefits of soup: • Great for sick people and those who have trouble chewing, digesting or are recuperating from an illness. • Miso soup and other soups made with soy can help lower the risk of breast cancer. A recent Japanese study showed Japan’s level of breast cancer is about 10 times lower than in the West. • Great during dieting periods or if you want to lose weight quickly for a special occasion. However drinking many bowls of one specific broth (like cabbage) is unlikely to result in any more weight loss than drinking a variety of soups. • Thick soups (especially those containing pureed vegetables, béchamel sauce or eggs) can be used as main dishes and are a great way to get more vegetables into your diet. • Cold soups such as Gazpacho and Borscht are a great summer meal. • Most soups now come in a low-fat, low-sodium option for those who want more control over the nutritional content of their diet. Vegetarian soups are also widely available and can be a great option for those worried about saturated fat. If you are out of ideas on what extras you can eat with your soup instead of the usual bread options to make it a complete meal, why not throw in nuts, pasta, baked potato (good with broccoli soup) savoury scones, vegetable pancakes, dumplings, apple slices or crackers. m shopsa magazine

business Acknowledgment Milton Espley-Jones, together with Clive Williams own Executive Management Consultants, a firm offer strategic, marketing and business plans, access to finance (both private and government), business rescue and mentoring services. For more information contact 011 706 0550Â or visit www.exmc.co.za.

First steps to starting a

business

Whether you already have a business or are starting a business, bear in mind this key fact: Seven to eight out of 10 new ventures fail, not just in South Africa, but worldwide! This stat indicates being in business is not easy, but following a few basic steps which clarify the issues at hand will make the whole process less frightening.

STEP 1

Make sure the idea is feasible. By this we mean: - The idea must make sense in terms of having customers who will want your product or service; - Your price/product is competitive with other offers; - Your offering is attractive to the customers; - The whole venture is sustainable in the long term by being profitable and not just a short term phenomenon. One cannot be a master of all trades so taking a closer look at your own skills (and that of your team if there is more than one of you) will guide you as to what alternative skill sets you may need to call on to assist you, such as finance, marketing, logistics etc. Having this full set of business skills will help you in evaluating your idea more thoroughly.

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Vol 96 - Issue 06

business

Have a clear direction of what you want to do. This is made up of two distinct activities. The business plan and your marketing plan

STEP 2

Being taken seriously in your business venture is imperative. A business in your own name does not present the professional image that a registered company does. Currently you can use five kinds of companies, the two most common being a close corporation (CC) or a proprietary limited (Pty) Ltd company. New CC’s are no longer being registered and the only way to obtain one is to buy it from someone who is willing to sell theirs. You can either register the company yourself at the Department of Trade and Industry (DTI), Companies and Intellectual Property Commission (CIPC) or online at www.cipc.co.za or you can buy an existing shelf company – ie: one that someone else has registered and is not using, so they have, ‘Left it on the shelf’ for sale. If you do not know how to register with CIPC and reserve a company name, it is most probably simpler to buy the shelf company from an organisation like the Shelf Company Warehouse (www.pty-online.co.za) at a cost of a few hundred Rands more than going to the CIPC yourself.

STEP 3

There are two reasons why business fail: Firstly they do not manage their cash and secondly they do not have a clear direction as to what they want to do.

www.shop-sa.co.za

The cash

Record all the cash movements that you have – both ‘in’ (cash received from sales etc) and cash ‘out’ (payments that you make), while at the same time recording the date and what the transaction was for. Build this record on a daily then weekly and finally on a monthly basis thus giving you an accurate account of what happens to the cash. As you become larger, a computerised accounting package may be required. Have a clear direction of what you want to do This is made up of two distinct activities: The business plan In simple form, this is a written document derived from: Your budget: A written projection of how much you are going to sell at what price, what the cost of those sales are in terms of materials or services and the costs of running the rest of your operation. This will also give your profit projections. Setting these sales goals is of paramount importance as they give you the required amount of sales and a firm grip on the costs associated with these sales. Your marketing plan This is a written record of what product or service you are going to sell to whom, at what price, using what sales techniques, supported by the promotional mix - the advertising, personal selling, special promotions and public relations to achieve

those sales goals. When done properly, this takes account of the economic and political situation, the competition, your personal skills and abilities (and lack thereof), your staffing, etc. The business plan rolls this budget and market information into a written document that explains (without gaps) when you wake up in the morning, what you are going to do, how you will do it and why, so that you can get the money in to pay the bills and have some cash over for yourself. If you will need to borrow money, this business plan is one of the first things that the bank or other funder will require from you. Next time, we will talk about where you can get help to evaluate your business idea, prepare your budget, marketing plan and business plan, where you can get government subsidies to assist in the costs of this preparation, as well as how to approach potential funders and what you will need to have in place to get funding.m Should you have any questions feel free to email us on milton@exmc.co.za. shopsa magazine

office furniture

hether strategically placed in an office reception hall, the director’s top-floor office or in the basement car park in favour of the allnight security guard, a couch must carry an air of character, a discerning something that speaks of a past, experience and a special something that sets it apart. And it should always, always call you into its either heavy or sophisticatedly sleek arms to elegantly pose, simply collapse or somewhat-slowly get horizontal.

Ode to a Couch A couch is a beauteous thing. It can be the perfect backdrop to a moviestar’s derriere in a slick LA photo shoot or an enabler to the TV-addicted couch potato. But one thing it simply cannot be, is without personality.

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We all grew up on the couch, so to speak. Some of us still might be growing as adults now on the therapist’s couch. We have all spent time eating, surfing, sleeping and making out on a couch at some stage of our lives and I bet you can remember every single couch that was with you in those meaningful moments don’t you? From the family couch on which numerous children and pets have been enfolded and raised to the proverbial business boardroom casting couch of the star-glamoured and most often balding echelons of the movers and film shakers, the couch is always billed as the lead star. And so it should be too in the corporate office that means business. A clean, stylish sofa can speak volumes to first-timers through your doors. When choosing such an iconic piece of office furniture you need to be aware that your couch will define the very mission statement of your company, it will tell visitors of your frame of mind, your business perspective, what is important in your life. No, the couch is not a mere piece of office furniture – it represents the very image that you and your business are. So what is your symbol of success, what emblem of you does your office sofa carry? A breakroom sofa should also be made available for the mere office mortals who slave night and day to reach deadlines. Everyone needs some downtime, a place to park that says: “Do not disturb me… I am thinking/dreaming/ sleeping/meditating/sulking/ignoring you.” This type of couch should definitely be less rigid, its seats more sagging and giving of comfort. It should be able to double up as a bed in the most extreme cases of work overloading. Why, even a US Congressman Pete Hoekstra, a Republican from Michigan, slept on his Washington office sofa every night and then appeared in his pajamas to advertise his credentials as a budget-conscious politician. With a deficit-reduction a major issue, he decided to highlight the fact that for 18 years he had saved his constituents money by not renting a flat in the US capital. In such cases, the couch should take hold of your body, it should spoon you, invite you for a quick nap or just to take a load off and shoot the breeze until it’s time to put one’s nose back to the grindstone again. Some couches even outlive themselves, they are so comfortable and familiar they are worth a refurbishment. Some so iconic of a past era that they are modernised and resold to the supertrendy of the fashion elite. Whatever couch you choose, let it always be expression of who you are… m Vol 96 - Issue 06

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personal improvement Acknowledgment Axel Rittershaus is a serial entrepreneur who started his first company in the information technology industry in 1993. Article courtesy of Entrepreneur Media SA and/or Entrepreneur Media Inc. For more information go to www.entrepreneurmag.co.za or email Axel on axel@targetter.co.za.

How to handle difficult people Take a long look at yourself before you jump to conclusions about others.

ave you ever experienced a ‘difficult’ client that you could not get along with? Do you know that this might say more about you than the other person? No matter how well you get along with other people, I’m sure you’ve met people who you simply did not like. Maybe they were difficult to handle, did not accept what you said or were never satisfied.

It’s easy for us to dislike the other person if they’re difficult to handle. It’s easy to say “What an idiot, I’ll have to find a way to avoid working with him. He drives me crazy.” This is our instinctive reaction. Unfortunately this instinctive reaction can jeopardise your success. If we dislike someone, chances are the reason is one of the following three issues: 1. The other person reminds us of someone we met in the past and had problems with The person reminds you of your school teacher, a cheating friend or

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an unreliable former business partner – And the more you’re dealing with them, the more evidence you find for this similarity? In this case you have to remind yourself that the person you’re dealing with now is not that person from the past. Instead, you have to give them a chance and beware of the selective perception trap: If you allow this poor opinion to hold sway, you will always notice every situation/behavior that can be used as evidence for your preconception. It’s like being interested in buying a red car, and all of a sudden you see red cars all over the place. This is selective perception and it’s a dangerous trap, because it might avoid getting in touch with great people! Remind yourself: The person standing in front of you is not the one from the past! This trap is not too hard to identify and to get rid of. The next two topics are more severe and not so easy to identify. 2. We sense an attitude, skill or belief the other person has, which we would like to have ourselves as well We can really go crazy about other people’s behavior and the more crazy we go, the more we reveal about ourselves. One reason might be that you would like to have some of the other Vol 96 - Issue 06

personal improvement person’s qualities. You’d like to be just like them – but since you don’t know how to do it, you find reasons to reject them. For example, let’s say that you’re not as focused as you’d like to be. If you meet someone who is extremely focused and results driven, chances are they’re much more successful than you are. Your reaction might be “This person is terrible, they’re so focused, and they doesn’t recognise the little things and opportunities around them.” If you dislike someone, ask yourself if the major reason for your negative emotions is caused by your own dreams of having some of their skills. If you ask this for the first time, you might immediately say “No, of course not.” Ask yourself again – in many cases you will find at least some desirable attributes. How to get out of this trap? Acquire these skills! If you don’t know how, maybe this person might be the best one to ask for advice or at least to mirror. 3. We sense an attitude, skill or belief the other person has, which we possess as well but do not like about ourselves I’m sure you might have some beliefs or attitudes you’d like to get rid of. But you don’t know how. Let’s say you tend to prefer harmony and avoid arguments

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whenever possible. Now imagine that your business partner is the personification of this belief as well. He never says no, he never challenges your ideas. You are a great team, living in harmony. But whenever an employee is moaning, they’re given a raise or any kind of incentive. It makes you go crazy, because your employees utilise this weakness. You can find dozens of reasons why partner’s behavior is bad. But these reasons are not the real cause why you are getting angry at them. These reasons are excuses to make it easier for you to keep on going with a behavior you don’t like about yourself. They are excuses to avoid changing yourself. Because you prefer harmony as well, you don’t dare to talk to your partner about their own behavior. You blame them, and instead of talking to them, you get more and more angry. Directing anger at yourself towards someone else. This is very common and it’s human. But it’s like having a strap around your chest holding you back from becoming successful, or like playing golf using only one hand because you never learnt how to use both. As soon as you identify your limiting behavior or beliefs, you can start changing them: 1. Get aware of what you do not like 2. Find a solution for your ‘problematic’ behavior (do not try to change the other person)

3. Find someone else who is good in what you want to become and do not stop learning from them until you have mastered it. Getting along There will of course always be a few people that you just can’t get along with. But don’t let that number be any bigger than it absolutely has to be. If you meet someone you don’t like, take a look inside before you fight with them. Make absolutely sure the ‘dislike’ doesn’t comes from within. The other person might just be a mirror for you. If this is the case, you need to work on what you don’t like about yourself or what you want to learn from the other one instead of fighting an impossible battle with someone who is not your enemy.

PS: Sometimes you are fine with someone, but the other person doesn’t like you. The reason can be one of the mentioned three. Just stay calm and friendly. If they ask for your advice, help them.

shopsa magazine

health

Office variety colds and flu As winter approaches, expect to come into contact with the usual seasonal germs such as the common cold or flu virus. This season boost your immune system and take precautions that will ensure winter-long health.

s temperatures plummet and heaters get turned on, even the most open-plan and airy office can become stuffy and a haven for lurgies. Add to the mix a combination of high stresslevels and exhaustion and very soon office productivity is down as staff and colleagues sneeze, cough and croak their way through the day.

The main difference between the common cold and the flu (influenza) is the severity of the symptoms. The flu attacks quickly and severely with a fever, body aches and extreme fatigue. A common cold gradually gets worse and often includes a sore throat and stuffy or runny nose and doesn’t result in serious health problems. Flu spreads easily from person to person through droplet distribution when an infected person coughs or sneezes or most commonly, through hand-to-hand contact. Here are some tips to keep you healthy in the work place this time of year: Wash hands more Our mothers were right – hand washing can protect you from germs. Make sure you use soap and hot water. In between hand washing, avoid touching your face and if you are sharing a desk, computer or stationery, keep a hand sanitiser and disinfectant wipes close by. If you are infected keep a box of tissues handy to contain the germs and cough into your elbow instead of your hand. Take a multivitamins A multivitamin containing extra vitamin C and Zinc to boost your system. Herbs like Echinacea have properties that help speed

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healing of colds and flu. Garlic is another helpful herb and can be taken in your food or bought in an odourless supplement form. Use homeopathic remedies Homeopathic remedies are a safe and easy way to try to stave off illness. It works on the principle of ‘like cures like’ and you decide on the remedy based on a combination of very specific symptoms such as: Is your nose stuffy on just the right side? Does your headache get better when you drink cold water? Are you craving salt? Is your face flushed? Answering a series of questions can guide you to the right single remedy. Combination remedies are also readily available. One such effective combination is oscillococcinum. Enquire in your favourite health store or contact a trained professional. Keep drinking water Not only should we have a large amount of water for health in general, it’s even more important when we are sick. Water can help thin out mucous and keep our noses and lungs clear. Tea, broth and juice are good too. Swap your 3pm coffee for a mega cold buster such as green tea. When researchers added green tea to lab samples of the adenovirus (one of the bugs responsible for colds), they found it stopped the virus from replicating. All the credit goes to EGCG, a chemical compound found in certain kinds of tea, but in the highest concentrations in green tea. Another home remedy which has stood the test of time is fresh ginger, lemon and honey steeped in hot water…and when you’re not in the office, it helps to add a dash of brandy too. Sleep more According to Michael Irwin, a psychiatrist and sleep researcher at University of California, Los Angeles (UCLA), if the amount of sleep you’re getting decreases by 40% or more (for instance, you sleep four hours instead of seven), the effectiveness of your immune system will decline by 50%. Vol 96 - Issue 06

health

And for the immune system to operate at full strength, you’ll need to sleep a straight eight hours, the amount shown to produce the highest levels of ‘natural killer cells’ which attack viruses of this kind. Power of the mind Norman Vincent Peale was onto something. We can talk ourselves in and out of being sick. Our attitude and what we say in our minds strongly effects what happens in our bodies. Repeating to yourself you are healthy and well or that your immune system is strong can actually prevent you from catching the latest virus and boost your defences. De-stress yourself Much research has been done on the effects of stress on the immune system. Make sure you are allowing yourself some downtime to process what is happening in your life and you will keep your immune system healthier. Dr. Kathy Gruver, author of The Alternative Medicine Cabinet, recommends what are called ‘minis’. They are small meditations that invoke the relaxation response as opposed to the www.shop-sa.co.za

stress response. When you inhale say in your mind ‘I am’ and when you exhale say ‘at peace or ‘pure love’ or ‘pure joy’ or ‘truly well’. This allows the body to relax as you concentrate on both the breath and words and keeps other thoughts from intruding. If thoughts do penetrate, just acknowledge and dismiss them without judgment. Eat right Research shows the right morning meal can help squash the cold virus. When analysing the impact that consuming a 1 200-calorie breakfast has on a person’s immune system, versus eating nothing at all, researchers found eating big and eating early increases blood levels of Gamma Interferon, a natural antiviral agent, by 450%. (Going hungry actually caused a 17% decrease. We all need to eat right anyway, so start your day with a healthy, proportioned breakfast including fruit, protein, dairy and grains. Snack throughout the day on healthy additives such as dried cranberries, grapes, naartjies and other citrus fruits which grow in the cold months.

Flu shots may help Flu shots are a personal choice and are usually recommended for those with already compromised immune systems. Every year the formula changes in an effort to battle the virus of the year. Some people have found the flu shot makes them sick and others get the flu anyway. Be informed before you make any medical or natural health choice, especially as there have been numerous reports the flu shot increases the risk for Alzheimer’s disease from the additives such as mercury and aluminium which are contained in the vaccine. Also Women in their first trimester of pregnancy and those allergic to eggs should avoid the vaccine, as it is grown in hen’s eggs. A cold is caused by a virus A cold is caused by a virus, antibiotics work on bacteria. So if a cold develops into an upper respiratory infection or sinus infection or if you have a high fever, extreme fatigue and aches and pains, this is the time to take yourself off to the doctor for a dose of antibiotics. m

shopsa magazine

education

Educational toys

integral to self-development

Educational toys play an important role in developing the lifeskills of a child. Picking the right toy appropriate to a particular child can often mean the difference in a child becoming a leader or not.

I 42

t has been proven time and again that when used correctly educational toys can add to the development of a child’s brain, co-ordination and learning skills. These toys not only promote developmental skills in children, they also help them gain and improve essential life skills.

more it stimulates a child and keeps them occupied. As children play, they learn to solve problems, to get along with others and to develop the motor skills needed to enhance and master living skills. Through educational toys, children discover themselves, their environment and pick up on various social cues.

A child already has certain natural skills, but can further develop those skills through the power of play with the right developmental toys and educational games, gaining such aspects of character as increased creativity, leadership, self-confidence, independence, responsibility and integrity.. Studies dating back to 1940 have shown that a child’s IQ can be increased by more than 50 points through proper stimulation in the first six years of their life. The more interactive a toy is, the

Selecting the right toy The most important factor in selecting learning toys for a child is choosing a toy appropriate for their age. Start by determining the child’s current developmental needs, both physically and emotionally and look for toys appropriate to the child’s stage of development. An infant that is beginning to learn to focus and grasp things with their hands would benefit from toys that develop hand-eye coordination. Toddlers require toys that focus on stacking and pulling, pre-dressing and language basics. The more time a child spends exploring all the different things a toy can become, the more developed the child’s

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education

powers of imagination will be. This fosters an open-mindedness to new possibilities that will help the child think of creative and innovative solutions to any challenges they face as an adult. Educational toys can also help children become self-motivated and self-directed so they can lead themselves to accomplishments without always relying on outside support and affirmation. Trusting children to take good care of their toys, play nicely with them and put them back where they belong when play is done, can foster a sense of responsibility. Different toys develop different traits Playing with educational toys in early childhood is the best foundation for success in school and an important fundamental of these toys is how they support creative, open-ended play. A tray of wooden food can inspire a child to spend a whole afternoon running a pretend restaurant or planting and harvesting crops on a pretend farm. A set of blocks can be turned into a tower, a road system, fort, car or even different animals and the possibilities for a kilogram of modeling clay are endless. Singing, performing and acting in front of an audience encourages children to assert themselves and builds self-confidence. Open-ended toys such as musical instruments and dress-up clothes and props encourage this type of play. To improve their ability to calculate risk, children should also

develop their decision-making skills. Science and engineering kits can help by requiring children to use observations and directions to make decisions about how to run an experiment or build a working machine. The logic of risk assessment is needed to play certain strategy-based board games like Monopoly, chess, and checkers as children need to decide whether or not to invest in a property or risk one piece for a future greater gain. Playing competitive games fairly by taking turns and following the rules also develops a child’s appreciation for right and wrong. Toy ideas for various ages Birth to one year old A baby learns about his environment by using the senses of sight, hearing, taste, smell and touch. A child this age is also learning cause and effect so toys they may enjoy include: • Mobiles and safety mirrors • Rattles • Stacking toys • Pop up toys • Picture books • Musical toys, squeeze toys • Infant swings • Teething toys

3 to 5 years old Preschool children enjoy playing with others the same age and take pleasure in sharing activities including: • Dress-up with accessories • Puppets • Large bead threading and lace sets • Storybooks • Simple board games • Puzzles (no more than 24 pieces) 6 to 9 years old A school-age child looks for new information, experiences and challenges in play. They are influenced by peers, are extremely social and may favour group activity items such as: • Sports equipment • Bicycle and helmet • Roller skates with protective gear • Books • Simple model and craft kits • Board games (Sorry, Trouble, and Checkers) • Coordination or memory games (Uno, Guess Who or Perfection) • Building and construction sets 9 to 12 years old A pre-teen is independent, yet thrives on play with other children. A child this age knows how to play fair using advanced social skills and will be able to manage: • Books • Card and board games (Monopoly, Clue, and Life) • Sports equipment • Art supplies • Model kits/science kits • Jigsaw puzzles

1 to 3 years old A toddler moves around his environment a great deal (walking, climbing, pushing and riding). They have a strong curiosity in manipulating and problem solving with objects during this stage and can be encouraged with: • Push-pull and ride-on toys • Small tricycles and wagons • Simple puzzles, shape sorters, peg boards • Movement games • Large lacing beads • Blocks, stacking rings www.shop-sa.co.za

• Picture and coloring books • Crayons, markers, and clay

The right toy leads to a positive future The educational benefit of toys for child development cannot be underestimated as the childhood pursuit for play and discovery continues into adulthood. Children develop fascination about their surroundings from playing with toys and continue to pick up hobbies late into their adult life. Educational toys should challenge a child’s interests and abilities and match their skills and maturity level closely. To ensure the successful development if a child, parents have an important role in choosing good quality educational toys appropriate to the child’s age, interests, skills and abilities. m shopsa magazine

international events

International Diary • 20 to 23 May - Paper Power at Jacob K. Javits Convention Center in New York. • 31 May to 2 June - New China Stationery Fair in Shanghai China. • 20 to 21 June - Africa Print 2012 in CapeTown - Commercial and digital printing industry. More information at www.africaprintexpo.com. • 20 to 21 June - World Symposium on Performance Films in Dusseldorf, Germany - Plastic films business. More information at www.cvent.com. • 20 to 21 June - Sign Africa Expo 2012 in Cape Town International Convention Centre • 22 to 24 June - PrintExpo 2012 at Chennai Trade Centre in Chennai, India. • 22 to 24 Aug - Africa Print Expo 2012 in Johannesburg. Short-run variable data and personalised print. The latest developments in the global industry. More information at www.africaprintexpo.com. • 22 to 24 Aug Sign Africa Expo 2012 in Johannesburg - Sign design graphics and marketing arenas. More information at www.signafricaexpo.com. World Expo around the corner

Kicking off the show week is the Imaging Channel’s Managed Print Summit on 17 July. This is the Office Technology Group’s premier event. Get your pads, tablets, smartphones, touch screens and track balls ready and join the conversation because for the first time, there will be a live Twitter stream during the summit, with large screens to the left and right of the stage showing the scrolling live Twitter feed. There will also be an inaugural Breakfast Networking Roundtables each morning of the show, with coffee and pastries provided. Each roundtable will have a different topic for dynamic interaction. The roundtables are free of charge to registered attendees, but space is limited, so sign up in advance during registration. There is the great cocktail networking reception on 18 July at the Readers Choice Awards, right as the show floor closes. This is their most popular legacy networking event of the show. It is almost as much fun to dive into the chocolate fondue as it is to dive into the cocktails!

The South African National Bottled Water Association conference This year South African National Bottled Water Association (SANBWA) will be incorporated into Africa’s Big Seven (AB7) exhibition, a ‘seven-in-one’ exhibition covering the entire food and beverage industry from ‘crop to shop’. The SANBWA conference takes place from 16 to 18 July at Gallagher Estate Convention Centre in Midrand, Gauteng. In 2011, exhibitors came from 32 countries, showcasing over 3 000 product items in more than 431 categories. Africa Big Seven 2012 will be open daily from 10:00 to 17:00 from 15 to 17 July. AB7 is held annually together with the Southern African International Trade Exhibition (SAITEX). Visitors to both exhibitions can pre-register at www.exhibitionsafrica. com while those interested in attending the SANBWA conference can call the RCA on 011 487 3819/2260 or email register@rca.co.za. The lineup for the conference includes Hubert Genieys, president of the European Federation of Bottled Water; Sean Henning, of BMI Research; Lu-Marie Sobey, of Synnovation, a strategic innovation and change consultancy; Chris Dunn, of NSF International, a standards development, product certification, auditing, education and risk management concern and Scott Vitters, of Coca-Cola.

To have your exhibition or conference listed here and on the shop-sa website events calendar www.shop-sa.co.za, please send your event details to editor@shop-sa.co.za or call 011 880 1147.

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Vol 96 - Issue 06

FULL PAGE AD 45

books & cd

Keep the snuggly bugs entertained Now that winter has arrived, it’s the perfect time to wrap yourself and the children up in a warm blanket on the couch and teach them a thing or two using these exciting, educational books and CDs. Mind Maps for Kids: An Introduction - The Shortcut to Success at School Mind Maps for Kids is Tony Buzan’s first book written specially for a younger audience, suitable for ages 7 to 14. Mind Mapping is a breakthrough system of planning and note-taking that cuts homework time in half and makes schoolwork fun. Buzan has been teaching children across the world for the past thirty years and has proven mind maps are the magic formula in the classroom. Through mind maps, remembering facts and figures is a piece of cake and getting stuck for an answer is a thing of the past. In this book, Buzan explains this amazing system using step-by-step examples in every subject across the curriculum. Beautiful Creatures of the Sea Songwriters Alan Glass and Ed Jordan, producers of the Beautiful Creatures CDs, have produced another fantastic collection of songs on an album entitled Beautiful Creatures of the Sea. Children will learn about sharks, octopus, crabs and other creatures of the sea through song and dance. A particular favourite is the song about Hermit Crab who does not have his own pad and lives alone in someone else’s home. The delightful lyrics will entice parents to sing along. This CD is both entertaining and educational with a distinct South African flavour and makes a great present.

First 100 Animals This delightful book which is aimed at age group 1 to 3 years is colourful, interesting and fun. It presents pictures of 100 animals arranged in categories of pets, farm animals, forest animals, jungle animals, African animals, polar animals and little critters. First 100 Animals is a wonderful tool for teaching first words or illustrating different animals to little ones. The book encourages speaking and reading skills and is the winner of the Gold Award Practical Preschool Awards 2007. It is sturdy and packed with eye-catching photographs to keep children engaged

Baby Einstein Naptime Melodies Baby Einstein’s award-winning products provide parents with tools that promote interaction and also expose their little ones to the world around them in playful and enriching ways. Naptime Melodies is a calming collection of classical music for naptime featuring compositions by artists including Mozart, Handel, Vivaldi and Mendelssohn. The collection of classical favourites has been re-orchestrated for little ears and can help slow the pace to create a more relaxed environment for your little one. It is a great way to transition from activity to quiet time through sweet and delicate sounds to help soothe your little one to sleep.

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Vol 96 - Issue 06

motoring Acknowledgment Stuart Johnston has 30 years of experience as a motoring journalist. He has worked for Car, Drive and scripted Car Torque, a television series on SABC. Johnston is also the editor of AutoLive, an online industry magazine and appears weekly on Ignition TV, a channel on DSTV. He drives a 25 year old Mercedes and a 46 year old Volvo.

Featherfoot it – that’s the approach to economical driving.

Low fuel logistics

lmost unnoticed amidst all the infighting surrounding the imposition of debilitating tolls on Gauteng’s highways (things have gone quiet as this is written, but some level of toll is inevitable), the fuel prices were increased in early May.

The latest price hike was the third since the beginning of the year and looking back motorists will be horrified the three increases represent, on average across the country, an increase of R1.61 per litre since early January. For the record, 93 octane petrol now costs (as of mid-May) R11.87 at the coast and R12.05 at the Reef, for each litre of liquid energy purchased at your friendly garage/convenience store. And if you drive a high-performance vehicle that happens to require 95 octane fuel, that’ll set you back R12.22 a litre. Thankfully for some, diesel prices have not risen as much, still coming in at just under the R11 a litre level. So, with fuel price increases beyond our control (and a handy way of supplementing the delayed levies for the ill-advised e-tolling system) what can we do to make deliveries and commuting easier on the pocket? One sure-fire-way is to practise economical driving practises, and to do this www.shop-sa.co.za

there are a few basic rules, not all of which are readily apparent. The first and most basic step towards driving economically is to treat the accelerator pedal as if there was a jam doughnut beneath it, with the potential to squish sticky stuff all over the pristine carpets of your car. Never, ever stomp down hard on the accelerator unless absolutely necessary in an emergency overtaking situation. When pulling away from a traffic light, ease that pedal down as lightly as possible, select the next higher gear as soon as possible by easing up the revs gently on a featherlight throttle and get into the highest gear appropriate for the driving situation as soon as possible. The importance of using as high a gear as much as possible in all circumstances cannot be over-emphasised. If your car is fitted with one of those instant fuel consumption read-out gauges, do a little test yourself on a quiet stretch of open road. Pull away in first, using a little throttle then work your way up through the gears using the same amount of (light) pressure on the throttle and see what happens to the read-out figures. In first you’ll be doing, for example, 33 litres/100 km, in second this will fall to 22, in third to around 15, in fourth to around 111, and then in fifth, it should settle at around eight or nine litres/100. These figures are merely an example and will of course vary from car to car. But

the point is, get into top, or as near as top, as soon as possible, without the car or van jerking or shuddering because the revs are too low. I don’t advise free-wheeling because all vehicles are less stable when you select neutral at speed, as the driven wheels provide directional stability on the straights and especially in corners. Obviously the slower your speed overall, the less fuel you use, but bare in mind that by choosing a free-flowing highway you will save much more fuel than when selecting an alternative stop-start route through the suburbs. Regarding cars with automatic transmissions, it is far more difficult to actively influence fuel consumption, other than using as light a throttle as possible at all times, and easing up to your desired speed. Smoothness is everything. As for those fuel stops, which we so often put off, take your time when doing them, make them a pleasure rather than a must-do hassle. Many service stations have been up-grading their filling stations in all sorts of interesting ways. Engen, for example has introduced an up-grade programme on all its major stations that now incorporate Woolworths Food convenience stores, Steers, Corner Bakery, Debonair Pizzas and toilet upgrades. Anyone in the Orznjezicht region in Cape Town should check out this latest approach to re-fueling on a macro scale. Keeping the body topped up with quality fuel is just as important as it is for your van, pick-up or private car. m shopsa magazine

financial

Issuing a summons to recover bad debt Further to my last article which discussed the legalities of a summons – this month we will concentrate on the sheriff’s return of service and the two routes which might be followed.

he sheriff is handed the summons once the summons has been issued in court and is instructed to serve the summons on the defendant. It is always important to ensure that you verify the address of the defendant before having the summons issued as this could be a costly mistake for you should the defendant not operate or reside at the address provided. A seemingly insignificant issue such as an address is highly relevant in the court process and could cause a significant delay too.

ROUTE 1 – Return of non-service i.e. unsuccessful service of a summons Should the defendant no longer operate from or reside at the address provided to the sheriff, the sheriff will then render a Return of Non-Service of summons (and he will still charge for it). You will have to go back to re-tracing the defendant (that’s why as mentioned in my initial article which discusses procedures to follow prior to issuing of summons, I mentioned it is imperative a trace is conducted on the defendant and it is important to double check the address of

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financial Acknowledgment LAUREN ORRITT, Owner of LEGAL & DEBT OUTSOURCE SOLUTIONS has been involved in the debt recovery business for 20 years. She consults for suppliers, manufacturers and wholesalers within the industry assisting in reducing their bad debts while attempting to avoid litigation and court involvement.

the defendant). Upon receipt of a Return of NonService from the sheriff, it is important to note you cannot proceed any further without a successful service on the defendant.

Once the defendant has received the summons from the sheriff, there are 10 working days from the date of service to give notice to the plaintiff (you), of intention to defend the claim. The notice is called a Notice of Intention to Defend. This also enables the defendant to seek legal counsel to help defend the claim or alternatively to make urgent arrangements with the plaintiff to try and settle its indebtedness without the matter proceeding any further. m

ROUTE 2 â&#x20AC;&#x201C; Return of successful service of summons Should the sheriff be successful in serving your summons on the defendant, the ball will start rolling and civil procedures need to be followed.

Our next article will discuss the defended and undefended claims based on whether the defendant has served a Notice of Intention to Defend or not.

Half Page AD 49

product showcase

Kenton ZRC3 3 step Ladder • Sturdy • Anti slip handle • Safety fold up clip • Wide platform step, non slip • Space saving to store

Tel: 011 284 0300 www.koloksa.co.za

Philips LFH898 Meeting Recording Kit The simplest way to make your meeting a success! The Philips Voice Recorder captures everything that is said in your meetings in excellent audio quality. Just put the plate-shaped microphones on the meeting table, connect them to the recorder and get going! The design allows sound pickup from a radius of 360 degrees. Small and lightweight, you’ll hardly notice it’s with you.

Tel: 011 887 1056 Email: info@speech.co.za Web: www.speech.co.za

Rexel GBC Dust Cover File and protect your lever arch files with ease in this Rexel GBC dust cover. It is rigid and available in black. Comes wrapped in 10’s.

Tel: 011 226 3300 • Fax: 011 837 9489 Web: www.rexelsa.co.za

Rexel GBC Springclip Box File The Rexel GBC Springclip Box File is rigid and available in mottle. Size 340x270x70mm. Wrapped in 10’s

Tel: 011 226 3300 • Fax: 011 837 9489 Web: www.rexelsa.co.za

shopsa magazine

Vol 96 - Issue 06

product showcase

Rexel GBC Magazine Holders File and store away magazines in a Rexel GBC magazine holder. Available in upright size 310x250x70mm and Oblong 320x220x100mm. Black in colour and wrapped in 5’s.

Tel: 011 226 3300 • Fax: 011 837 9489 Web: www.rexelsa.co.za

Sheet Plastic Product showcase FOM+ is a locally manufactured product that is lightweight, consisting out of a Polystyrene foam inner core and Polystyrene or Paper outer layers. It is User-friendly and cost effective. Great for School Projects, Models and Presentations. FOM+ SPS has Outer layers of Polystyrene. Colour Range: White, Black, Yellow, Red, Blue & Green. FOM+ PSP has Outer layers of Paper. PSP is manufactured using paper made from sustainable resources. Colour Range: White| Thickness: 3.0mm and 5.0mm

Tel: 011 882 4185 • Fax: 011 882 5859 Email: andre@sheetplastic.co.za www.sheetplastic.co.za

Staedtler permanent Lumocolor Write on whatever you like. Whether plastic, metal, wood, CDs or polystyrene – with a Staedtler Lumocolor, you can write on practically anything! This expert for different surfaces is highly flexible and offers the perfect solution for just about any application

Tel: 011 579 1600 • Fax: 011 608 3497 Email: admin@staedtler.co.za www.staedtler.co.za

Verbatim 2TB External HDD – 3.5” Part number: 47672

• • • •

USB 3.0 Nero BackItUp and Burn Essentials Green Button energy saving software Verbatim 2 year limited warranty

Tel: +27 11 885 4600 • Fax: +27 11 885 4700 Sharecall: 0860 000 333

w w w . s h o p - s a . c o . z a

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buyer’s guide

A ADDING MACHINE ROLLS, POINT OF SALE AND MACHINE ROLLS BSC Stationery - Treeline PaperGeni Rotunda SSC - Croxley ADHESIVES, GLUES AND SPRAYS BSC Stationery - Treeline, Bantex, BIC, Bostik, Ponal, Pritt, Pentel, Faber Castell, Staedtler Palm Stationery Manufacturers - New Wave Freedom Stationery - Marlin SSC - Penguin office paste, wood glue, padding compound, UHU glue sticks, super glue, clear glue, Leeho glue sticks. ADHESIVE NOTES 3M SA PTY Ltd - Post-it ® BSC Stationery - Stick ‘n Notes SSC - Sellonotes

ART, CRAFT, GRAPHIC AND DRAWING MATERIALS BSC Stationery - Treeline, Pentel, Pilot, Henkel, Bostik, Staedtler, Faber Castell CTP Stationery - A4 coloured poster boards Faber Castell - Comprehensive range Freedom Stationery - Marlin Max Frank - Uni, Artline Pentel S.A (Pty) Ltd. - Oil pastels and watercolour paint SSC - Croxley, Pelikan, Penguin drawing inks, Stabilo Carbothello, Rotring Technical

B BAGS AND CASES Bantex - Moulded pencil cases BSC Stationery - Treeline, Penflex, Gotcha, Staedtler, Bantex Flip File - Business cases. Freedom Stationery - Space Case and Marlin Kolok Unlimited - Kenton laptop bags and backpacks Rexel Office Products - Kensington

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BATTERIES BSC Stationery - Eveready Nikki Distributors - Duracell Batteries Nikki Distributors - Energizer Batteries. BIN RANGE Bantex - Waste paper bins Krost Office Products SSC - Stephens. BINDING ACCESSORIES AZ Trading - Plastic Comb, Wire, Thermal & Covers Beswick Office Products - Fellowes BSC Stationery - Treeline, Rexel, Bantex CTP Donau - Donau files and slide binders, A4 poster board Martin Yale Africa - Comb, Wire Parrot Products - Parrot Comb Binding Machines Rexel Office Products - Rexel and GBC SSC - Esselte W Vos & Co - Renz covers & combs, ringwire BINDING MACHINES AZ Trading - DSB, Neorel Beswick Office Products - Fellowes Martin Yale Africa - Martin Yale Parrot Products - Parrot Comb Binding Machines Rexel Office Products - GBC and Rexel ranges W Vos & Company - Renz. BOARDS BSC Stationery - Bestboards, Pentel, Pilot, Artline, Penflex CTP Stationery - Flip Chart Pads Hortors Stationery - Legal Notices i.e. Basic Conditions & OSH Act and Leave and Absence Chart Freedom Stationery - Marlin Max Frank - Artline Flipchart Markers, Artline, Maxi whiteboard markers Palm Stationery Manufacturers - New Wave Parrot Products - Full range of boards and accessories. Custom boards printed to your specification. Rexel Office Products - NOBO whiteboards, pinboards, easels and accessories SSC - Croxley, Legamaster, Edding

BOOK COVERS Bantex - Book Covers CTP Stationery - Poly Prop Donau heavy duty covers Empire Toy & Stationery - Butterfly paper Freedom Stationery Gordon’s Productions - contact paper woodgrain, marble, pattern designs. Magic cover back to school clear and coloured self adhesive paper. (4M rolls, A4 and lever arch). Plastic coated brownkraft rolls and pre-cut polythene covers. Grafton Paper Products Palm Stationery Manufacturers - brown paper rolls, poly rolls, gift-wrap SSC - Tenza, Clearseal, Croxley BOOKS AND PADS Bantex - Hard and soft cover noted range BSC Stationery - Treeline CTP Stationery - Impala and premier books and pads Freedom Stationery - Manufacturers Hortors Stationery - Legal registers Impala Vuwa Stationery Manufacturers Palm Stationery Manufacturers Power Stationery - Powerstar SSC - Croxley, Lion Brand, Tudor, Sparrow BOXES AND CARTONS Beswick Office Products - Bankers Box to Boxes and Cartons CTP Stationery - Archiving Systems Tidy Files - Acid free archiving products

C CALCULATORS BSC Stationery - Treeline, Kaiser, Sharp Freedom Stationery Kolok Unlimited - Distributors of HP and Canon calculators Nikki Distributors - Truly calculators Palm Stationery Manufacturers - New Wave Power Stationery - Powerstar Rexel Office Products - IBICO SSC - Texas Instruments, Texet

Vol 96 - Issue 06

See page 58 for contact details CALENDARS CTP Stationery - Diaries assorted sizes SSC - Sasco year planners. CALLIGRAPHY Max Frank - Artline SSC - Rotring, Manuscript, Sheaffer CARBON PAPER AND FILMS SSC - Pelikan Ultrafilm, Interplastic, Plenticopy. CASH BOXES SSC - Helix CD’S, DVD’S AND DISKETTES Kolok Unlimited - Distributors of Sony audio and video access, Verbatim, Memorex CDs, DVDs, HP media, Protech, Epson and Canon speciality media CLIP BOARDS Bantex - PVC and moulded plastic CLIP BOARDS CONTINUED CTP Stationery - DONAU brand Parrot Products - Masonite and whiteboard SSC - Croxley, Esselte CLIPS, FASTENERS AND PINS Bantex - Paper clips Freedom Stationery - Marlin Grip Binders SSC - Croxley, Lion Brand, Esselte, Helix Essentials, Stephens, Penguin Tidy Files - Filing solution COLOURING BOOKS Empire Toy & Stationery - Empire books Freedom Stationery - Marlin Palm Stationery Manufacturers - New Wave COMPUTER ACCESSORIES Beswick Office Products - Fellowes Kolok Unlimited - Distributors of Manhattan True Touch Mice (wireless, infrared, USB, scrolling etc.), keyboards (wireless, infrared, multimedia, roll-up etc.), monitors, hubs, printer cables, USB cables, keypads, web cams and graphics tablets, as well as the NU range of internal and external drives. Krost Office Products Pyrotec - Tower Inkjet-laser labels, business cards and photo paper Rexel Office Products - Kensington Computer Accessories

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COMPUTER CLEANING Beswick Office Products - Fellowes Pyrotec - Tower computer cleaning range Kolok Unlimited - Computacare

and T-card kits South African Diaries - For all your diary needs DICTATION - TRANSCRIPTION Powerhouse Dictation for Philips - Dictation, transcription, meeting recording, mini-tapes,

COMPUTER CONSUMABLES CTP Stationery - Full range of DONAU files Impression Management - see printer consumables KMP - for computer consumables Kolok Unlimited - Distributors of HP, Epson, Lexmark, Canon, Oki, Tally, Seikosha, Panasonic, Brother, Olivetti, Minolta, Kyocera, Penguin consumables Redfern Print Services - Redfern inkjet/laser/ copier labels and a full range of stationery labels COMPUTER HARDWARE Kolok Unlimited - Distributors of Lexmark, Oki, HP, Canon and Epson hardware range (printers, scanners, digital cameras and projectors) CORPORATE STATIONERY & GIFTING STAR STATIONERS AND PRINTERS CRAYONS AND CHALKS BSC Stationery - Treeline, BIC, Henkel, Faber Castell, Staedtler Faber Castell - Wave crayons and pastels Freedom Stationery - Marlin Palm Stationery Manufacturers - Chalks and Crayons SSC - Croxley, Jovi, Stabilo, Penguin

foot pedals, accessories DRAUGHTING AND DRAWING OFFICE SUPPLIES CTP Stationery - A4 Poster Boards SSC - Croxley, NT Cutters, Pelikan and Penguin Drawing ink, Maped, Rotring Technical, Helix

E EMBOSSERS AND ENGRAVING Rubber Stamp & Engraving Co - Ideal & Trodat Embossers (pocket, desk and electronic), Trotec ENVELOPES AND MAILING BSC Stationery - Leo Envelopes, Jiffy CTP Stationery - Commercial envelopes Global envelopes Grafton/Star

KZN ENVELOPES Merpak Envelopes - Simplistic, full range of printed and plain envelopes PaperGeni SSC - Croxley, Lion Brand, Bespoke and Standard ERASERS & ERASING / CORRECTION FLUIDS

BSC Stationery - Treeline, BIC, Artline, Faber

DESK SETS AND ACCESSORIES Bantex - Comprehensive range - moulded plastic BSC Stationery - Treeline, Bantex Freedom Stationery - Marlin Krost Office Products Ledger Systems - Falcon Products Rexel Office Products - Rexel Eco Range SSC Stationery - Rolodex.

Palm Stationery Manufacturers - Tape/Erasers

DIARIES, PLANNERS AND ORGANISERS CTP Stationery - CTP Brand Hortors Stationery - Legal diaries Rexel Office Products - NOBO planners, refills

Castell, Pentel, Pilot, Staedtler, Pritt Freedom Stationery - Marlin Max Frank - Uni Pentel S.A (PTY) LTD - Hi-Polymer and Ain eraser, correction tape and pens SSC - Penguin correction fluid and pens. UHU correction roller and bottle. Helix, Maped, Pelikan, Penguin, Croxley erasers

F FAX ROLL MANUFACTURERS Rotunda SSC - Croxley

shopsa magazine

buyerâ&#x20AC;&#x2122;s guide

Files and filing African Filing Systems - Top retrieval filing and arching products Bantex & Viking - All filing and storage BSC Stationery - Treeline, Bantex Mobifile CTP Stationery - Full range of quality DONAU brand File-A-Punch cc Flip File - Executive display files, expanding files, Document folders, dividers Freedom Stationery - Edo / Unifile Palm Stationery Manufacturers - Lever arch, Ringbinder files, Manilla flat folders Grafton/Star Kolok Unlimited - Avery Eurofolios and Euroboxes Palm Stationery Manufacturers - leaver arch, ring binder files, manilla flat folders. Pentel S.A (Pty) Ltd. - Display book Vivid, document file, clip file and presentation file Rexel Office Products - Prima and Rexel ranges SSC - Croxley, Esselte, Pendaflex suspension files, Twinlock filing systems Tidy Files - Filing solutions FOLDERS Bantex BSC Stationery - Treeline, Bantex CTP Stationery - DONAU Brand Freedom Stationery - Marlin Palm Stationery Manufacturers - View files, polypropylene & board folders Rexel Office Products SSC - Croxley, Esselte Tidy Files - Specialised FORMS - LEGAL AND MISCELLANEOUS Hortors Stationery - complete range of custom, company, miscellaneous, magisterial, etc. FURNITURE - OFFICE & SCHOLASTIC Krost Office Products - accessories New Era Office cc - Specialising in all office furniture desks, chairs, credenzas, boardroom tables, etc

shopsa magazine

G GUILLOTINES AND TRIMMERS AZ Trading - DSB, Kobra Beswick Office Products - Fellowes, Vivid Martin Yale Africa - Martin Yale Rexel Office Products - SmartCut and ClassicCut SSC - Dahle W Vos & Co - Ideal

I INDEX TABBING AND DIVIDERS 3M SA - Post-it flags, Flag pen and highlighter Bantex - P.P and Manilla board BSC Stationery - Treeline, Bantex, Flip File CTP Stationery - DONAU Brand board and P.P Flip File - Index Tabs, Flip tabs Freedom Stationery - Marlin Palm Stationery Manufacturers Grip Binders Rexel Office Products - Rexel, Mylar and Prima board SSC - Croxley, Esselte INKS KMP - for computer consumables. Max Frank - Shachihata, Artline Rexel Office Products - Numbering machine ink Rubber Stamp & Engraving Co - Trodat, Noris fastdry, security, numbering, franking. Laundry. SSC - Pelikan, Penguin stamp pads and inks, Rotring, Sheaffer

L LABELS BSC Stationery - Treeline, Tower, Midmadex Freedom Stationery - Marlin Pyrotec - Tower stationery, inkjet-laser labels Redfern Print Services - Redfern Inkjet/laser/ copier labels and a full range of stationery labels

Tidy Files - Filing solutions LABELLING MACHINES Kemtek Imaging Systems - Distributor of Brother P-Touch Labelling System Kolok Unlimited - Distributors of OEM, Avery and Penguin inkjet and laser labels SSC - Dymo, Herma LAMINATING MACHINES AZ Trading - DSB, Speedlam, Lamiace Beswick Office Products - Fellowes Kolok Unlimited - Galaxy Martin Yale Africa - Fujipla Parrot Products - Parrot A4 and A3 Laminators Rexel Office Products - GBC and Rexel ranges W Vos & Co - PEAK & Renz. LAMINATING POUCHES AND MATERIALS AZ Trading - A0 to ID card size Beswick Office Products - Fellowes Kolok Unlimited - Penguin Martin Yale Africa Parrot Products Rexel Office Products - Rexel and GBC. LEGAL STATIONERY Hortors Stationery - All legal registers, forms, diaries etc LETTER OPENERS SSC - Maped, Croxley LETTER TRAYS Bantex & Viking Krost Office Products SSC - Croxley, Twinlock, Maped, Disa, Stephens. LOOSE LEAF LEDGERS, SHEETS, INDEXES SSC - Croxley, Twinlock.

M MAILING TUBES CTP Stationery SSC - Croxley

Vol 96 - Issue 06

See page 58 for contact details MARKERS BSC Stationery Sales - Treeline, Collosso, Penflex, Artline, Maxi, Pentel, Pilot, Bic Faber Castell - Permanent and non permanent Freedom Stationery - Marlin Interstat Agencies - Edding Max Frank - Artline , Maxi, Uni Parrot Products - White board, permanent and OHP markers. Wide range of highlighters Penflex - White board, flipchart, permanent markers, highlighters Pentel (Pty) Ltd. - Maxiflo, white board marker and paint marker Power Stationery - Powerstar Rexel Office Products - NOBO white board markers SSC - Croxley, MonAmi, Carioca, Pelikan, Penguin, Stabilo Boss, Stabilo Swing, Sharpie MATHEMATICAL GEOMETRY SETS & ACCESSORIES Freedom Stationery - Marlin Palm Stationery Manufacturers SSC - Croxley, Helix Oxford, Maped, Rotring MINUTE AND GUARD BOOKS Hortors Stationery - Company registers, minute books and other legal registers Ledger Systems - Falcon products SSC - Croxley

N NUMBERING MACHINES Rexel Office Products Rubber Stamp & Engraving Co - Reiner Dater/ Numberer (manual/electronic), Trodat

O OFFICE ERGONOMICS Beswick Office Products - Fellowes Back/Wrist/ Foot support; Notebook riser stand Rexel Office Products - Kensington copyholders, risers, footrests, wrist support and Rexel range of electric staplers and punches which reduces chances of RSI (repititive strain injury)

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OVERHEAD PROJECTION AND ACCESSORIES 3M SA (Pty) Ltd. - Overhead film, transparency, multimedia Kolok Unlimited - Penguin OHP Film Max Frank - Artline Parrot Products - Data Projectors, OHPs, screens and rear projection film Penflex - Penflex Overhead projector pens Rexel Office Products - NOBO SSC - Stabilo, Penguin.

P PAPER AND BOARD Antalis South Africa - Office paper solutions Bantex - Cube refills BSC Stationery - Apex Paper - Typek,Rotatrim CTP Stationery - DONAU A4 poster boards Empire Toy & Stationery - Butterfly paper Freedom Stationery Grafton/Star Kolok Unlimited - Distributors of HP, Epson, Canon, Lexmark, Penguin and Avery Palm Stationery Manufacturers - Cubes and board Rexel Office Products - Prima SSC - Croxley TRIBE - TRIBE Inkjet Paper and Film PAPER FOLDING MACHINES Martin Yale Africa - Martin Yale W. Vos & Co - Ideal

Max Frank - Uni Pentel S.A (Pty) Ltd - Ain lead, standard lead various grades SSC - Croxley, Rotring PENCIL SHARPENERS Freedom Stationery Palm Stationery Manufacturers Power Stationery - Powerstar SSC - Croxley, Carl, Dahle, Maped, Helix PENS BSC Stationery - Treeline, BIC, Faber Castell, Pilot, Pentel, Uni, Staedtler, Henkel, Lexi, Penflex Faber Castell Freedom Stationery - Marlin and Edo Max Frank - Artline, Maxi, Uni Palm Stationery Manufacturers Penflex - Penflex ballpoints and rollerballs Pentel S.A (Pty) Ltd - Superb Ballpoint, Energel Pen Power Stationery - Powerstar SSC - Sheaffer, Pelikan, Stabilo, Rotring, Penguin, Parker, Waterman, Papermate Staedtler SA (Pty) Ltd - Ball point, Fineliner, Gel and Pigment liner pens

PEN CARBON BOOKS BSC Stationery - Treeline, RBE Freedom Stationery - Marlin Power Stationery - Powerstar SSC - Croxley PERSONAL STATIONERY Bantex - Telephone Management, Conference and Filing CTP Stationery - Home office and personal filing system, diaries Grafton/Star SSC - Croxley, Basildon Bond, Tudor and Lion brand

PENCILS BSC Stationery - Treeline, BIC, Faber Castell, Pilot, Pentel, Uni, Staedtler, Henkel Freedom Stationery - Marlin / Edo Max Frank - Uni Palm Stationery Manufacturers Pentel S.A (Pty) Ltd - Hotshot, Mechanical Pencil, Techniclick Pencil. Power Stationery - Powerstar Rexel Office Products - Rexel HB & Derwent SSC - Croxley, Stabilo, Rotring, Sheaffer Staedtler SA (Pty) Ltd - Tradition, Wopex, Technical, Clutch Pencils and lead

PLANNING BOARDS AND ACCESSORIES Parrot Products - Range of year planners, term planners, maps and in/out boards. custom printed boards designed to specification. Rexel Office Products - NOBO planners SSC - Croxley, Sasco

PENCIL LEADS Faber Castell - Extensive range, beginner to artist Freedom Stationery - Marlin

POINT OF SALE PRINTER ROLLS PaperGeni Rotunda.

shopsa magazine

buyer’s guide

P PRINTING Star Stationers and Printers PRINTERS Kolok Unlimited - Distributors of Epson, Lexmark, Canon, HP and Oki printers

PRINTER CONSUMABLES Impression Management - Manufacturers and distributors of 100% brand new generic and compatible inkjet, laser toner cartridges including Prinart, Q-ink, Sanchi, Oliser. Also manufacturers of inkjet refilling machines, bulk inks and recycler supplies KMP - For computer consumables. Kolok Unlimited - Distributors of HP, Epson, Lexmark, Canon, Oki, Panasonic, Brother, Olivetti, Kyocera, Seikosha, Tally, and Minolta consumables; Fujitsu, Citoh and Penguin PaperGeni Royce Imaging Industries - Remanufacturers and suppliers of inkjet and laser cartridges Technical Systems Engineering - Suppliers of quality compatible cartridges and bulk inks for Epson, Canon, Lexmark, HP and Samsung PUNCHES AND PERFORATORS Bantex - Plastic and Metal Beswick Office Products - Kangaro BSC Stationery - Treeline, STD, Bantex, Rexel Freedom Stationery - Marlin Krost Office Products Parrot Products - Parrot range of punches Rexel Office Products - Rexel SSC - Uno, Rapid, Maped, Lion Brand

R RUBBER BANDS SSC - Croxley RUBBER STAMPS Aquarius Media Supply - MaxStamp range and accessories Max Frank - Schachihata X Stampers Rubber Stamp & Engraving Co. - Trodat

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RUBBER STAMP MANUFACTURING EQUIPMENT Rubber Stamp & Engraving Co - AZ Liquid polymer, TROTEC laser engraver, flash system

memories, Clearsnap, Marvy, Ranger, Bazzill, Carl SSC - Herma, Maped, UHU, Stabilo, Dahle Trimmers

RULERS Freedom Stationery - Marlin Palm Stationery Manufacturers Penflex - PENFLEX rulers SSC - Croxley, Disa, Rotring, Helix Shatterproof

SHREDDERS AND ACCESSORIES AZ Trading - DSB, Kobra, Roto, Repairs to all makes Beswick Office Products - Fellowes Kolok Unlimited - GEHA shredders Martin Yale Africa - Intimus, Martin Yale, PaperMonster Nikki Distributors - Nikki shredders Parrot Products - Parrot range of value shredders Rexel Office Products - Rexel range W Vos & Co - Ideal.

S SCHOLASTIC SUPPLIES Bantex and Faber Castell BSC Stationery Sales - Treeline CTP Stationery Empire Toy & Stationery - Butterfly Flip File - Flip File display books A5, A4, A2, A3 Freedom Stationery - Marlin and Edo Gordon’s Productions - contact paper woodgrain, marble, pattern designs. Magic cover back to school clear and coloured self adhesive paper. (4M rolls, A4 and lever arch). Plastic coated brownkraft rolls and pre-cut polythene covers. Grafton Paper Products Impala Vuwa Stationery Manufacturers Max Frank - Artline, Maxi, Uni Palm Stationery Manufacturers Parrot Products - chalk boards/slates Power Stationery - Powerstar Pyrotec - Tower Adhesive Book Cover 45cm x 2m SSC - Croxley, Pelikan, Penguin, Stabilo, UHU, Maped, Helix, Lion Brand SCISSORS AND CUTTERS Freedom Stationery - Marlin Palm Stationery Manufacturers SSC - Maped, Sister, Croxley, Disa SCRAPBOOKING Rexel Office Products - Trimmers and guillotines Rubber Stamp & Engraving Co - Making

SLATES Freedom Stationery - Marlin Parrot Products - Whiteboard and chalk board SPECIALISED STATIONERY AND BOOKBINDING Ledger Systems - Law reports and periodicals SPIKE FILES Grip Binders SSC - Croxley, Maped STAMPS, STAMP PADS AND INKS Aquarius Media Supply - MaxStamp, self-inking and pre-inked stamps, ink pads and accessories. Rubber Stamp & Engraving Co - Trodat, preinked stamps, stamp and fingerprint pads SSC - Penguin metal and plastic stamp pads STAPLING MACHINES AND STAPLES Bantex Beswick Office Products - Kangaro BSC Stationery - Treeline, STD, Bantex, Rexel Freedom Stationery - Marlin Krost Office Products Interstat Agencies - Genmes Parrot Products - Parrot range of staplers Rexel Office Products - Rexel range SSC - Maped, Rapid, Lion Brand, Helix Essentials

Vol 96 - Issue 06

See page 58 for contact details STATIONERY SUNDRIES - SCHOLASTIC BSC Stationery - Treeline, Pritt, Henkel, Staedtler, Pentel, Pilot, BIC, Bantex, Faber Castell, Artline, Penflex CTP Stationery - DONAU Scissors and cutting knives Freedom Stationery - Marlin, Edo and Unifile Palm Stationery Manufacturers - New Wave SSC - Helix Essentials, Maped, Croxley. STENCILS Freedom Stationery SSC - Rotring, Helix. STORAGE SYSTEMS CTP Stationery - Archiving Systems Suspension Files Kolok Unlimited - Distributors of Sony and Verbatim memory sticks, memory, flash and secure digital cards, lockable CD storage units SSC - Croxley Tidy Files - Filing solutions

T TAPES 3M SA (Pty) Ltd. - Brand Scotch® MagicTM BSC Stationery - Sellotape, Brother Freedom Stationery Palm Stationery Manufacturers SSC - Sellotape, Dymo Labelling Tape TELECOMMUNICATIONS NIKKI Distributors - Siemens office phones TELEPHONE MESSAGE BOOKS AND PADS SSC - Croxley TELEX ROLLS AND TELETEX PAPER Rotunda THERMAL ROLLS Rotunda TONERS AND CARTRIDGES KMP - Computer consumables Kolok Unlimited - Distributors of HP, OEM, Lexmark and Epson toners, Samsung, Oki and Epson thermal and compatible ribbons and toners/ RISO, HP and Epson inkjet cartridges, Canon bubble jet ink cartridge, laser and fax

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cartridges, Panasonic, Kyocera and Penguin PaperGeni TOP RETRIEVAL FILING Optiplan a div of Waltons - Paper based top retrieval filing systems Tidy Files - Complete onsite and offsite filing solutions TOYS, HOBBIES AND GAMES Freedom Stationery Pyrotec - Toby Tower Stickers and Activities

To advertise in or make any changes to the Stationery

TRANSFER LETTERING AND SIGNS Parrot Products - Vinyl lettering TRANSPARENCIES Kolok Unlimited - Distributors of OHP media, OEM, Penguin and HP Transparencies Rexel Office Products - NOBO range SSC - Stabilo TREASURY TAGS/INDIAN LACE FILES SSC - Croxley TWINE AND STRING SSC - Croxley

V VISITORS BOOKS/REGISTERS Ledger Systems - Falcon Products - visitors books, hotel guest register, restaurant reservation registers

Buyer’s Guide, contact shopsa office in writing. Fax to 011 880 1677 or email: info@shop-sa.co.za. While every effort is made to ensure the information published here is correct and up-to-date, the editor urges individual companies to ensure their own information is the most current. Shop-sa cannot be held responsible for any omissions or errors within the Stationery Buyer’s Guide, but we will of course make every effort to ensure the information within is completely up to date with each issue.

shopsa magazine

buyer’s guide 3M

Interstat Agencies - Port Elizabeth 011 844 9202

PvtBag X926, Rivonia, 2128

(

041 453 2558

Box 27693, Greenacres, 6057

(

032 533 4003

Box 1305, Verulam, 4340

011 806 2388

Customer Serv: 0800 118 311

041 453 8504

pe@interstat.co.za

032 533 3254

powersta@netactive.co.za

African Filing Systems

Kemtek Imaging Systems

Pyrotec

(

011 896 5279

www.africanfiling.co.za

(

011 624 8000

Box 86173, City Deep, 2049

(

021 787 9600

PvtBag X1, Capricorn Square, 7948

086 540 6892

info@africanfiling.co.za

0866 101 185

labelling@kemtek.co.za

021 787 9791

tower@pyrotec.co.za

Antalis South Africa (Pty) Ltd

Kemtek Imaging Systems - Cape

Redfern Print Services - Cape Town

(

011 688 6000

Box 6893, Johannesburg, 2000

(

021 521 9600

Box 181, Cape Town, 8000

(

021 552 9680

Box 403, Milnerton, 7435

011 688 6162

marketing.office@antalis.co.za

021 551 5032

brenth@kemtek.co.za

021 552 9681

sales@redfern.co.za

Antalis South Africa (Pty) Ltd - Cape Town (

021 959 9600

021 959 9640

Box 19231, Tygerberg, 7505

Antalis South Africa (Pty) Ltd - Durban (

031 714 4000

031 700 9253

Box 284, Umhlanga, 4320

Antalis South Africa (Pty) Ltd - Pretoria (

012 379 0060

012 379 0052

Box 4013, Pretoria, 0001

Antalis South Africa (Pty) Ltd - Bloemfontein (

051 447 8681

051 447 6765

Box 1795, Bloemfontein, 9300

Antalis South Africa (Pty) Ltd - Port Elizabeth (

041 486 2020

041 486 2219

Box 9088, Estadeal, 6012

Antalis South Africa (Pty) Ltd - Pietermaritzburg (

033 386 2078

Box 1425, Pietermaritzburg, 3200

Antalis South Africa (Pty) Ltd - Botswana (

00267 391 2139

00267 397 5459

Box 1705, Gaborone

Aquarius Rubber Stamps

Kemtek Imaging Systems - KZN

Redfern Print Services - Durban

(

031 700 9363

Box 15685, Westmead, 3608

(

031 205 9598

dbnoffice@redfern.co.za

031 700 9369

Sandim@kemtek.co.za

031 205 7092

www.redfern.co.za

Kemtek Imaging Systems - PE

Redfern Print Services - Johannesburg

(

041 582 5222

Box 15685, Westmead, 3608

(

011 837 4119

Box 1445, Crown Mines, 2025

041 582 5224

clinth@kemtek.co.za

011 837 8917

jhboffice@redfern.co.za

KMP

Rexel Office Products

(

021 709 0190

Box 183, Steenberg, 7947

(

011 226 3300

www.rexelsa.co.za

021 709 0199

kmppty@iafrica.com

011 837 2781

admin@rexelsa.co.za

Kolok Unlimited - Head Office

Rotunda

(

011 248 0300

Box 4151, Johannesburg, 2000

(

021 552 5135

Box 189, Maitland, 7404

011 248 0381

infojhb@koloksa.co.za

021 551 3070

rotunda@iafrca.com

Kolok Unlimited - Cape Town

Royce Imaging Industries

(

021 597 2700

Box 6385, Roggebaai, 8012

(

011 792 9530

www.royceimaging.co.za

021 297 2799

infoctn@koloksa.co.za

011 792 9480

sales@royceimaging.co.za

Kolok Unlimited - Durban

Rubber Stamp & Engraving Co - Head Office

(

031 570 4900

Box 4206, Riverhorse Valley East, 4017

(

011 262 1400

Box 931, Wendywood, 2144

031 569 6880

infodbn@koloksa.co.za

011 262 1414

tgrodat@rse.co.za

Kolok Unlimited Polokwane

Rubber Stamp & Engraving Co - Cape Town

(

015 298 8795

Box 862, Ladanna, 0704

(

021 448 7008

Box 931, Wendywood, 2144

015 298 8315

infopol@koloksa.co.za

021 448 7014

cpt@trodat.co.za

Kolok Unlimited - Port Elizabeth

Rubber Stamp & Engraving Co - Durban

(

011 453 7012

www.orderstamps.co.za

(

041 406 9900

Box 3163, North End, 6056

(

083 377 4109

Box 931, Wendywood, 2144

011 454 4995

aquarius@imaginet.co.za

041 406 9920

infope@koloksa.co.za

031 266 1082

dbn@rse.co.za

AZ Trading

Kolok Unlimited - Namibia

South African Diaries

(

086 111 4407

www.aztradingcc.co.za

(

00264 (61)370500

Box 40797, Ausspannplatz, Namibia

(

021 442 2340

Box 4862, Cape Town, 8000

011 792 9732

sales@aztradingcc.co.za

00264 (61)370525

valne@kolok.com.na

021 442 2341

phoneyman@sadiaries.co.za

Bantex

Kolok Unlimited - Nelspruit

SSC - Silveray Statmark Company - Johannesburg

(

011 473 9800

Box 43201, Industria, 2042

(

013 758 2233

Box 4338, White River, 1240

(

011 677 0000

Box 40754, Cleveland, 2022

011 474 3101

slavepak@bantex.co.za

013 758 2235

infonel@koloksa.co.za

011 677 0018

infojhb@silveray.co.za

Beswick Office Products

Kolok Unlimited - Bloemfontein

SSC - Silveray Statmark Company - Cape Town

(

011 433 2686

Box 82319, Southdale, 2135

(

051 433 1876

PvtBag X01, Brandhof, Bloemfontein

(

021 442 1300

011 680 2166

info@beswick.co.za

051 433 2451

infobfn@koloksa.co.za

021 447 4369

BSC Stationery Sales

Kolok Unlimited - Botswana

011 420 3250

Box 278, Brakpan, 1540

(

00267 393 2669

PvtBag B0226, Bontleng, Gaborone

(

031 462 2081

011 420 3322

sales@treeline.co.za

00267 317 0762

clemencem@vbn.co.bw

031 462 0185

Krost Office Products

011 226 5600

Box 43501, Industria, 2042

(

011 626 2067

Box 75401, Gardenview, 2047

(

051 447 4313

011 474 9242

sales@versafile.co.za

011 626 2912

sales@krost.co.za

051 447 6588

011 614 2243

Box 261524, Excom, 2023

(

031 465 3992

P O Box 41259, Rossburgh, 4072

(

043 722 3781

011 614 3075

empire@netactive.co.za

031 465 1669

info@kznenvelopes.co.za

043 743 7359

infoel@silveray.co.za

SSC - Silveray Statmark Company - Port Elizabeth

Ledger Systems

(

011 473 9800

Box 43201, Industria, 2042

(

011 334 0657/8/9

Box 82586, Southdale, 2135

(

041 391 8600

011 474 3101

slavepak@bantex.co.za

011 334 0908

Ledgersy@iafrica.com

041 374 4112

File-A-Punch cc

infobfn@silveray.co.za

SSC - Silveray Statmark Company - East London

KZN ENVELOPES

(

Faber Castell

infodbn@silveray.co.za

SSC - Silveray Statmark Company - Bloemfontein

(

Empire Toy & Stationery

infoct@silveray.co.za

SSC - Silveray Statmark Company - Durban

(

CTP Stationery

infope@silveray.co.za

Staedtler SA (Pty) Ltd

Martin Yale

(

082 820 9379

Private Bag 6001 Hilton 3245

(

011 838 7281

phillip@martinyaleafrica.com

(

011 549 1600

www.staedtler.co.za

033 383 0080

ak@hiltoncollege.com

086 690 0165

www.martinyale.co.za

011 608 3497

admin@staedtler.co.za

Flip File

Max Frank

Star Stationers and Printers

(

021 638 3105

Box 2190, Clareinch, 7740

(

011 921 1811

Box 200, Isando, 1600

(

031 569 1061

luke@starstat.co.za

021 633 6942

ashly@flipfile.co.za

011 921 1569

sarah.schoeman@tigerbrands.com

031 569 1094

www.starstat.co.za

Freedom Stationery - Johannesburg

Merpak Envelopes

Technical Systems Engineering

(

011 314 0953/4

Box 6459, Halfway House, 1685

(

011 719 7700

sales@merpak.co.za

(

011 708 2304

Box 1532, Northriding, 2162

011 314 0957

gpsales@freedomstationery.co.za

011 885 3174

www.merpak.co.za

011 708 1799

sales@tse.co.za

Freedom Stationery - Cape Town

New Era Office cc

Tidy Files

(

021 557 9152/3

36-38 Silverstone Rd Killarney Gardens

(

011 334 2013

Box 10383, Lenasia, 1821

021 557 9155

cptsales@freedomstationery.co.za

011 334 7358

kuban@neweraoffice.co.za

Freedom Stationery KZN (Head Office)

Nikki - Cape Town

(

011 943 4210

www.tidyfiles.co.za

Tower (Division of Pyrotec) - Cape Town

(

032 459 2820

Box 478, Mandini, 4490

(

0860 006731

cpt@nikki.co.za

(

021 787 9600

032 459 3255

sales@freedomstationery.co.za

0800 204868

www.nikki.co.za

021 787 9791

Freedom Stationery - East London

Nikki - Durban

PvtBag X1, Capricorn Square, 7948

Tower (Division of Pyrotec) - Johannesburg

(

043 731 2422

Box 14111 West Bank 5218

(

0860 006731

dbn@nikki.co.za

(

011 611 1820

59 Lepus Rd, Crown Mines, 2025

043 731 2421

elsales@freedomstationery.co.za

0800 204868

www.nikki.co.za

011 611 1834

tower@pyrotec.co.za

Global Envelopes

Nikki - Johannesburg

Tower (Division of Pyrotec) Durban

(

031 465 5544

envelopes@absamail.co.za

(

0860 006731

jhb@nikki.co.za

(

031 701 0192

Box 594, Pinetown, 3600

031 465 5634

www.envelopes.co.za

0800 204868

www.nikki.co.za

031 701 1285

tower@pyrotec.co.za

Gordon’s Productions

Nikki - Pretoria

Tribe

(

031 705 8713

Suite 69, PvtBag X4, Kloof, 3640

(

0860 006731

pta@nikki.co.za

(

011 314 4746 (Jhb)

Box 6280, Halfway House, 1685

031 705 8714

jacquie@gordons.co.za

0800 204868

www.nikki.co.za

021 386 4261 (Cpt)

tribe@global.co.za

Grafton/Star Paper Products

Optiplan a division of Waltons

Versafile

(

011 262 0777

Box 550, Bergvlei, 2012

(

011 620 4000

Pencil Park, Croxley Close, Herriotdale

(

011 226 5600

Box 43501, Industria, 2042

011 262 0780

sales@graftonpaper.co.za

086 681 8256

rcurrin@gp.waltons.co.za

011 474 9242

sales@versafile.co.za

Grip Binders (

011 421 1300

Palm Stationery orders@tigerpaper.co.za

Hortors Stationery

W. Vos & Company

(

031 507 7051

viran@palmstat.co.za

(

011 493 7139

www.wvos.co.za

031 507 7053

www.palmstat.co.za

011 493 8807

info@wvos.co.za

PaperGeni

(

011 620 4800

Box 1020, Johannesburg, 2000

(

011 011 3900

info@papergeni.co.za

086 612 4663

orders@hortors.co.za

011 011 4099

www.papergeni.co.za

Promote your business Why not advertise your company in our Buyers Guide for a mere R65. Please contact us on 011 880 1147 and ask for Anna-Marie. We look forward to your call.

Impala Vuwa Stationery Manufacturers

Parrot Products

(

036 634 1535

Box 389, Ladysmith, 3370

(

011 607 7600

debbie@parrot.co.za

036 634 1890

impalastat@mweb.co.za

011 615 2502

www.parrotproducts.biz

Impression Management

Penflex

(

Johannesburg

011 791 2820

(

021 521 2400

Box 36964, Chempet, 7442

Durban

031 777 1222

021 521 2402/3

info@penflex.co.za

Interstat Agencies - Durban

Pentel S.A (Pty) Ltd

(

031 569 6550

Box 201707, Durban North, 4016

(

011 474 1427/8

Box 202, Crown Mines, 2025

031 569 6559

interstat@mweb.co.za

011 474 5563

www.pentel.co.za

Interstat Agencies - Cape Town

Power Stationery

(

Powerhouse Dictation

(

021 551 9555

Box 36696, Chempet, 7442

(

011 887 1056

info@speech.co.za

021 557 5456

Capetown@interstat.co.za

086 555 3833

www.speech.co.za

shopsa magazine

Email: anna-marie@shop-sa.co.za

Vol 96 - Issue 5

win this

Win This!

Stand a chance to win any one of these desirable products when you enter. Send your competition giveaway entries to competitions@shop-sa.co.za with your contact details and the name of the product in the subject line, to enter the lucky draw.

Ciao (hello) to three new cocktails Ciao is launching three exciting new variants to its ready-to-serve cocktail offering. Appealing to consumers who look for fewer calories in their cocktails, two of the three new variants have less than 99 calories per serving. However, you don’t need to sacrifice taste or enjoyment with the light options, as they have the same great Ciao taste with 5.5% alcohol by volume. The new Light flavours include the delectable mix of Cosmo Light made with vodka and cranberry and Paradise Bliss Light made vodka and passion fruit. In addition to the new light launches there is also the new Vodcano variant expertly blended with vodka and raspberry. Brought to you by KWV SA, two lucky readers can win a hamper consisting of six boxes of CIAO (one of each variant) and a mini ice crusher valued at R2 800 each.

Philips Docking Station The Philips Fidelio DS8550 iPad speaker dock combines form and function seamlessly to produce an outstanding iPad speaker dock. Get more out of your music, gaming and video experience. Smart and chic, this speaker delivers stunning sound from your iPod, iPhone or iPad, and ensures convenience with a built-in rechargeable battery and wireless Bluetooth streaming. With a built-in LiIon rechargeable battery for portability, its precisely tuned bass pipes offer deep, tight bass for pure moments of musical pleasure. One reader stands a chance to play with this little beauty.

www.shop-sa.co.za

Amazing results in micro-minutes The Kenton microwave is perfect for any home or office kitchen area. With 900W of power, it produces amazing results in a matter of minutes. Including 11 power levels, adjustable Defrost functionality and flexible time, the Kenton microwave is rich with features and is guaranteed to live up to the challenge. Its 25 litre capacity and 900W output power means you can cook large meals in a matter of minutes, saving you time and keeping your kitchen area from overcrowding during lunch hour. User-friendly and simple to operate with a memory function, its smooth white finish also means it is easy to clean. One lucky reader stands a chance to win this Kenton microwave when you enter the lucky draw. shopsa magazine

punchline

Whose line is it anyway Send us your funniest caption for the photograph below and you stand a chance to win a Rexel Laminator H220-RR valued at R2 000. Send your Punchline and contact details to competitions@shop-sa.co.za with Punchline in the subject line.

Win

The Rexel Laminator is 33% faster than competitor machines, taking just 45 seconds to laminate a standard A4 pouch or 80 pouches per hour, with an additional cold setting for heat sensitive documents. Other features include: • Automatic switch off after 30 minutes of inactivity. • Exit tray keeps pouches straight as they come through the heated rollers for a perfect, warp-free finish • Incorporates SureFlow™ Technology reduces jamming significantly for stress-free laminating and maximum productivity • Laminates up to A4 size including ID cards, notices and certificates • Modern, compact design easy to move around and suits most office and home environments • Single touch button interface: simple to use, no previous experience required • Three heat settings accepts 2 x 75 micron (150 in total) • pouches, 2 x 100 micron (200 in total) and 2 x 125 micron (250 in total).

Winning caption For Vol 96 Issue 4 What did one bean say to the other bean? ‘How you bean doin’?’” – Gavin Yates, Morningside.

Rexel 60

shopsa magazine

line Vol 96 - Issue 06

SHREDDING • STAPLING • PUNCHING • FILING

BINDING • LAMINATING

5 LEVER ARCH file storage box RIGID OR COLLAPSIBLE

• • • •

Stores 5 Lever Arch files Rigid: Individually wrapped Collapsible: Pack of 5 Colour: Black