ANNUAL CONFERENCE 2015
Welcome to the TATOC 2015 conference -‐A Time For Change. How many times have we heard this at various conferences, meetings and discussions over the years? Topics such as resales, perpetuity, fixed weeks, points and fractional products are still high on the agenda and continue to cause concern to timeshare owners. Although considerable progress has been made by resort committees, management companies, resale agencies and the legitimate timeshare industry as a whole, there is still a very active rogue element taking many thousands of pounds from the timeshare consumer. TATOC believes by working with all stakeholders involved in the timeshare Industry, with an inclusive, positive approach, we will find long-‐term solutions to the challenge faced by consumers and the industry. At the TATOC conference the speakers will impart information and advice covering a wide range of topics relevant to all delegates including a special motivational presentation. Presentations cover: Why Change? The Legal Process Involved Invasion from the East -‐ New Tourism Trends International Industry Panel Discussion The Timeshare Ownership Study Resort Chairman Panel Discussion Returning Timeshare Weeks To The Developer and Mapping the Changes and Open Forum It won’t all be work, work, work! The social side includes a welcome reception on Friday evening followed by the welcome dinner (dress smart casual and no seating plan!). On Saturday evening there is a cocktail and canapés reception followed by the gala dinner (dress smart casual with seating plan!) During the gala dinner we’ll be holding our annual raffle in support of Christel House. Vivienne Noyes-‐Thomas will give a brief update during Saturdays afternoon’s session. Please support and prizes are gratefully accepted! I look forward to meeting with you on what will be another well-‐attended conference. Harry
We thank the above TATOC affiliates for their conference support.
Friday 6th March 2015 09:15 10:00 Tea & Coffee Break 10:00 -‐ 13:30 RDO and TATOC Seminar 13:30 -‐ 14:30 Lunch For Seminar Attendees 17:00 – 18.00 TATOC AGM (Members Only) 19:00 -‐ 19:45 Welcome Drinks and Canapés 19:45 -‐ 23:30 Welcome Dinner 23:30 -‐ LATE Conference Bar Saturday 7th March 2015 07:00 -‐ 08:30 Breakfast 08:45 -‐09:15 Conference Welcome Robin Mills, Moderator Harry Taylor, TATOC CEO 09:15 -‐ 10:00 TATOC Review Geoff Chapman, TATOC Director TATOC Consumer Helpline Review Mark Caldicott, TATOC Consumer Helpline Manager 10:00 -‐ 10:40 The Timeshare Ownership Study Gregory G Crist, CEO, National Timeshare Owners Association, Inc. America 10:40 -‐ 11:10 Tea & Coffee Break 11:10 -‐ 11:40 RDO Update Calvin Lucock. Chairman, RDO 11:40 -‐ 13:15 Breakout Sessions 13:15 -‐ 14:15 Lunch 14:15 -‐ 14:35 "Invasion From The East" New Tourism Trends John Spence, CEO, Karma Royal Group
14:35 -‐ 15:10 Why Change? Darren Ettridge, Senior Vice-‐ President, Resort Sales, and Business Development EMEAA. Interval International 15:10 -‐ 15:40 Returning Timeshare Weeks To The Developer and The Legal Process Involved Alex Radford, English solicitor & Spanish abogado, My Lawyer in Spain 15:40 -‐ 16:00 Tea & Coffee Break 16:00 -‐ 16:45 International Industry Panel Discussion 16:45 -‐ 16:55 Christel House Update Vivienne Noyes-‐Thomas, Christel House 16:55 -‐ 17:00 Conference Wrap Day 1 19:00 -‐ 19:30 Cocktails and Canapés 19:30 -‐ 23:30 Gala Dinner 23:30 -‐ LATE Conference Bar Sunday 8th March 2015 07:00 -‐ 09:15 Breakfast 09:15 -‐ 09:25 Welcome Back 09:25 -‐ 10:05 The TATOC Ambassadors Review 10:05 -‐ 10:45 Resort Chairman Panel Discussion 10:45 -‐ 11:15 Tea & Coffee Break 11:15 -‐ 12:00 Geoff Ramm, Motivational Speaker Author of ‘Celebrity Service’ and ‘OMG Marketing’. 12.00 -‐ 12:30 Mapping the Changes and Open Forum 12:30 -‐ 12:45 Closing Remarks 12:30 Lunch