Santa Clara University Division of Student Life
Annual Report
Table of Contents A Letter from the Vice Provost for Student Life and Dean of Students..........................................................................2 2012- 2013 Highlights......................................................................................3 Benson Memorial Center.............................................................................4 Career Center......................................................................................................6 Center for Student dent L Leadership................................................................8 eadership............................... New Student P Programs rograms Parent & Family ily P Programs rograms Student Activities vities Student Leadership dership
Cowell Center...................................................................................................12 .................................................................. Counseling a and nd P Psychological sychological S Services ervices Emergency M Medical edical S Services ervices Student Health lth IInsurance nsurance Services Services Student Health lth S Services ervices
Office for Multicultural ticultural Learning....................................................16 Learning..................... Office of Student Life.................................................................................18 Disabilities Resources.........................................................................20 Wellness Center.....................................................................................20 Residence Life....................................................................................................22 Staff Highlights.............................................................................................24 Organizational Chart.................................................................................25
Division of Student Life | Annual Report 2012 - 2013| 1
A letter from the Vice Provost for Student Life and Dean of Students October 2013 Colleagues and Friends, It gives me great pleasure to share the inaugural Division of Student Life Annual Report highlighting the accomplishments and milestones from the 2012-13 academic year. The Annual Report provides an opportunity for us to reflect on our work as we continue to enhance the Santa Clara experience for our students. Together with students and campus colleagues, the staff across Student Life (Benson Memorial Center, Career Center, Center for Student Leadership, Cowell Center, New Student Programs, Office for Multicultural Learning, Office of Student Life, Parent and Family Programs, Office of Residence Life) implemented programs and services aligned with Santa Clara’s vision, mission and fundamental values. Highlights from each department may be found on the following pages. One of the challenges this past year, was to deploy the resources within the Division to support more efficiently and effectively student learning and co-curricular involvement. The overarching goal of reorganizing the Division was to deploy our talented workforce in ways that foster collaboration, minimize duplication and allow for the creativity that comes with proximity. Results achieved: • • • •
The Office for Multicultural Learning moved from Benson Memorial Center to the Locatelli Student Activities Center and reports to the Director of Campus Programs, Tedd Vanadilok; Orientation and New Student Programs moved from Kenna Hall to the Locatelli Student Activities Center, also reporting to the Director of Campus Programs; International Student Services (ISS) joined the Global Engagement Office under the leadership of the Associate Provost for International Programs; and Disabilities Resources Office joined the Office of Student Life, led by the Associate Dean for Student Life, Matthew Duncan.
A revised organizational chart is included at the end of the publication. We have a great deal to be proud of this past year. I invite you to take a few minutes to read through the Annual Report to learn more about our work on behalf of students.
Regards, Jeanne Rosenberger
Vice Provost for Student Life and Dean of Students
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The ALPHA Residential Learning Community (RLC) returned to their home in the new Graham Residence for the 2012-2013 academic year. The “new Graham” complex is home to approximately 351 students in mini-suite configurations with two double rooms sharing a bathroom. The complex features eight fully ADA compliant student rooms. Every 32 beds are grouped in a ‘neighborhood’ with its own kitchen, laundry room, and lounge. Common areas include two classrooms, a large multipurpose room, administrative offices, vending machines, and restroom facilities. The building features a student show room that has become a new stop on the daily campus tours.
Neighbor Relations The annual Neighborhood WalkAbout brings together Associated Student Government (ASG) leaders, members of the Santa Clara Police Department (SCPD) and staff in the Office of Student Life. Each team of three goes door-to-door to all of the houses and apartments in the areas adjacent to the University. The purpose of the Walk-About is to provide information on safety, responsible hosting, and fostering positive relationships with neighbors. A goal of the program is to set clear expectations for student behavior in the neighborhood, while allowing student residents to meet the members of SCPD who are assigned to the SCU call area. Of the 110 houses that received information packets, 98 student residences spoke to SCPD officers and ASG members.
Student Organization Success The Santa Clara Community Action Program (SCCAP) was honored by the Santa Clara Community Board of Education as Volunteers of the Year for 2012-2013 due to their work with Chandler Tripp School. The Santa Clara Review has published Issue 2 of Volume 100, featuring reflections by former editors dating back to the 1950s. The publication party included a reading by former U.S. Poet Laureate and Pulitzer Prize winner Robert Hass.
“Into the Wild” Wilderness Organization Into the Wild (ITW) began as a small group of students interested in offering substance-free alternatives to the off-campus party scene. Since its inception in 2009, ITW has sought to unite the outdoor enthusiasts on campus who are looking to find a group of like-minded individuals, explore the surrounding wilderness together, and make the most of their SCU experience. Weekly ITW organizes at least two trips for all skill levels that include hiking, backpacking, snow camping, rock climbing, kayaking, rafting, surfing and more. ITW promotes healthy, sober fun while encouraging education in environmentally sustainable practices. Its second generation of student leadership has broadened its purpose by supporting SCU’s commitment to sustainability and serving as a resource for individual students, student organizations, and university departments.
Justice Starts Here Justice Starts Here is an on-going Residence Life program promoting social justice and equality. The program seeks to promote safe and inclusive communities for students, staff, faculty, and all other members of the Residence Life community. Residents are encouraged to LISTEN: to the stories of others; SPEAK: find your voice and be a voice for others; and ACT: take personal responsibility for yourself, others, and this community.
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2012 - 2013 Highlights
Opening of Graham Complex
Benson Memorial Center Mission Benson Memorial Center, located on the Santa Clara University campus, is committed to the education of the whole person in the Catholic Jesuit tradition. To this end, Benson Memorial Center is thus dedicated to: •
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• •
•
Providing services and facilities to meet the needs of the campus community including student, staff, faculty, alumni and guests of the University Support the academic mission and student development mission of the University Offering the environment for life-long learning through a variety of structured and unstructured activities Celebrating uniqueness of each individual Practicing a client-centered philosophy, which encompasses maximizing usage of facilities and the well being of others Encouraging the value of service to others
Benson Memorial Center creates an environment for education, relaxation, recreation and interaction and thus serves as the hearthstone of the University.
Points of Pride The Bronco •
A series of facility enhancements were implemented in The Bronco over the winter break to support student interest in using the venue for programming. Student leaders worked with the Benson Memorial Center and Center for Student Leadership staff to coordinate student events in the venue, with particular attention to events on Tuesday and Thursday nights.
Building Operations •
A shift in the professional staff management team: a Daytime Building Manager and Evening Building Manager were hired
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Welcoming and inviting feeling presented by the student staff at the Information Desk
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Student artwork procurement and exhibition continues to be a critical piece of the overall look and feel of the building
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Outdoor venues, particular the Alumni Terrace, received a face-lift through new tables, chairs, and umbrellas •
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As part of a greater campuswide initiative Benson Memorial Center received an increase of 48 new Wi-Fi Access Points for greater coverage, added bandwidth, and increased speed
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Develop learning outcomes for student employees that further their skills and personal development
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Actively participate in visioning the Student Center of the future so that SCU may be recognized as the foremost Jesuit Student Center
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Continue to evolve a new management organizational structure that focuses on best practices of Student Center customer service, building management and student development
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Propose a new student staff model that includes greater student leadership opportunities
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Renew and refresh Benson Memorial Center website and Internet presence
A Message from the Assistant Vice Provost Dear Santa Clara Community, As Benson Memorial Center approaches its 50th anniversary as an integral part of the student experience it is good to be reminded that truly it is the heart and soul of the students out of classroom experience. It was a transitional year, as the management of the three-story facility moved from the University Event Planning Office to Student Life during the course of the year. The goal in the coming year is to build upon recent successes and begin to plan for the future. At the core of Benson Memorial Center is student involvement, whether that be as casual users, events and programs, and/or as employees. Students ensure that the Student Center is student focused! Matt Cameron Assistant Vice Provost for Student Life Division of Student Life | Annual Report 2012 - 2013| 5
Benson Memorial Center
Goals for 2013-2014
Career Center Mission We are committed to the development of the whole person by: Educating for the continuous process of personally authentic career and life development; Encouraging self discovery through reflection and engagement with the world; and Promoting the pursuit of a meaningful vocational journey that responds to the needs of society. Our mission is realized through: • Career counseling with students and alumni • Vocation discernment courses • Career development events and classes • Experiential learning opportunities and on-campus employment • Developing employer connections in the non-profit, educational, government, and business communities • Fostering alumni relationships and involvement with students • Providing relevant informational resources • Innovative use of technology • Collaborating with the University community to facilitate integrated education • Benchmarking best practices • On-going staff professional development
Points of Pride •
Winner of National Association of Colleges and Employers (NACE) Innovation Award 2013 for Marketing and Branding
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At year-end there were 5,380 students, alumni, and employers as members on our industry LinkedIn groups
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Launched a new assessment tool to engage freshmen and sophomores, which resulted in 47% increase in appointments
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Developed and launched Career Prep Bootcamps, which are 4-week programs targeted to various industries including company site visits for students
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Created a library of infographics for marketing and integrated media. The library has garnered positive responses from students, faculty, and staff
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Published a monthly faculty/staff newsletter with information that supports career development in the classroom and across campus offices
Goals for 2013-2014 •
Publicize and address the issues around education to employment across campus
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Re-imagine and re-brand the identity of the Career Center so that the Center is a missioncritical component of a student’s education at Santa Clara University
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Investigate the advantage of creating an employer advisory board
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Expand recruitment strategies to include unique approach for needs of start-up companies
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A Message from the Director Dear Santa Clara Community, The landscape of higher education is shifting and the demand from parents and students that education lead to employment is growing. This is the topic that has occupied our minds in the Career Center for the past year. Both parents and students, in separate surveys, state that the number one reason they choose college is “to get a better job” (UCLA Higher Ed Research Institute).
The University is in the heart of Silicon Valley and the Center, at its core, will continue to work in preparing our students for opportunities of authentic professional and personal development. Elspeth Rossetti Director, Career Center
Assessment Results
400 300 200 100
13 12 20
12 11 20
20
10 -
11
0
10
Career fairs are offered each year to help employers target the students they need and increase their yield of recruits from Santa Clara University. The greater the yield the more likely the employer is to designate SCU as a target school and return each year for recruitment
500
09 -
•
Career Fair Employer Participation
20
Assessment data from Career Prep Bootcamps shows a consistent increase reported by students on various measures such as: ability to articulate strengths and how they align with job and internship opportunities, understanding how to create a professional resume and LinkedIn profile, and awareness of opportunities within a particular industry
09
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Fall general fair Fall: Winter: general fair, engineering fair, start-up fair, Winter and freshman/sophomore internship fair Spring: general fair Spring
08 -
Marketing efforts and intentional outreach to freshmen and sophomores resulted in a 47% increase in appointments between Fall 2011 and Fall 2012
20
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Career Center
And yet, education and employers are running on parallel tracks. McKinsey consulting conducted a survey and issued a report in December 2012 showing the disconnect between the academy and the workplace in terms of student readiness for work. Seventy-two percent of faculty say that a student’s education has prepared them for work while only forty percent of employers feel that way.
Center for Student Leadership Mission The Center for Student Leadership (CSL) is dedicated to providing high quality leadership education through leadership programs and student activities in an integrated academic environment. Working with faculty, students, staff, alumni, and the greater community, CSL will: • Prepare students to be informed educated leaders in society who exhibit courage, character, and respect for others • Provide students with opportunities to discover their potential and examine their personal values, opinions, and beliefs • Encourage students to practice skills and competencies associated with effective leadership • Advise student leaders and student organizations in group development, organizational management, and program development • Be an advocate for students’ interests and celebrate their contributions to University life and the larger community
A Message from the Director Dear Santa Clara Community, The 2012-13 academic year was highlighted by expansion and evolution as CSL broadened its purview from Student Leadership, Student Activities, Student Organizations, and the Locatelli Student Activity Center. This expansion included the Office for Multicultural Learning (OML) as well as New Student Programs. In addition, CSL started to develop a new identity in regards to programs offered, build upon existing partnerships with campus constituents, forge new relationships with constituents, and strengthen the team chemistry and identity of the staff.
Learning Outcomes After participating in a leadership program or being involved as a student leader, students will: • • • •
Understand that leadership is a process Reflect on how values and experiences affect how they choose to serve and lead Integrate leadership competencies with practical experiences Think ethically and critically, be able to make individual decisions, and participate effectively in group decision-making
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Tedd Vanadilok Director of Campus Programs
Points of Pride New Student Programs •
Developed a pilot program of pre-Welcome Weekend trips for new students to participate in the week prior to the first week of fall classes, including a leadership retreat, backpacking excursion, and whitewater rafting trip
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A first-time Winter Student Involvement Fair was successfully offered Regularly scheduled late night programming in both the Locatelli Student Activity Center and The Bronco in Benson Memorial Center commenced Into the Wild made significant strides in becoming the ninth chartered student organization (CSO) and at its core mission engages students in nature through outdoor adventures, supporting SCU’s sustainability initiatives, and environmental opportunities Eclipsed the 150 mark for total number of registered student organizations (RSOs) or clubs
Student Leadership • • •
The Emerging Leaders Program, a two-credit class focusing on leadership through the lens of the Social Change Model (Astin & Astin, 2000), was well received and offered each of the three academic quarters The Magis Leadership Retreat was revived after not being offered the past few years -24 students participated in a day-and-a-half, off-campus retreat SCU hosted the annual National Jesuit Student Leadership Conference - over 300 participants from 23 Jesuit colleges and universities (including SCU) attended the conference
By the Numbers CSL employed over 60 students in various positions throughout the year with the Orientation staff comprising slightly more than half of this total.
Welcome Weekend & Weeks Welcome Weekend • Number of events: 26 Welcome Weeks • Number of events: 40
Student Activities Student Involvement Fairs • Number of reserved tables for Fall Fair: 158 • Number of reserved tables for Winter Fair: 50 Number of student organizations • Chartered Student Organizations (CSOs): 8 • Registered Student Organizations (RSOs): 151
Student Leadership Emerging Leaders Program • Fall quarter enrollment: 17 • Winter quarter enrollment: 25 (max capacity) • Spring quarter enrollment: 25 (max capacity) Magis Leadership Retreat • Number of participants: 24 National Jesuit Student Leadership Conference • Number of delegates from other Jesuit institutions (students and advisors): 291 • Number of SCU participants (students and advisors): 33; SCU student committee members: 11; number of SCU volunteers: 11; SCU delegates: 8
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Center for Student Leadership
Student Activities
Center for Student Leadership Assessment Results Feedback from Orientation 2012
Magis Leadership Retreat
New Students Combined percentages for “strongly agree” and “agree” are noted below. • Orientation introduced me to and informed me of the academic expectations and programs at Santa Clara (96.9%) • Orientation introduced me to and informed me of the campus resources at Santa Clara (98.5%) • After completing Orientation, I feel better prepared to start as a student in September (98.5%) • Orientation helped me connect with other students and feel more comfortable about starting at Santa Clara (95.6%)
On a scale of 1-5 with 1 meaning strongly disagree and 5 meaning strongly agree: • The variety of participants allowed me to learn from other campus leaders and their experiences Mean: 4.68 • The variety of activities (reflections, discussions, exercises) helped me develop my own ideas of how my personal story can impact others Mean: 4.479 • The retreat helped me articulate and clarify my values Mean: 4.60 • The retreat helped me to explore and better understand what influences in my life have an impact on how I lead Mean: 4.66
Parents Combined percentages for “strongly agree” and “agree” are noted below. • Orientation provided a comprehensive introduction to campus resources at Santa Clara (98.7%) • Orientation adequately introduced the academic expectations and programs at Santa Clara (94.6%) • After attending Orientation, I feel more at ease with sending my students to Santa Clara University (98.6
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CSO Leader Training
Goals for 2013-2014 General • • •
Begin departmental strategic planning process to evaluate and redevelop CSL’s mission statement, goals, learning outcomes, and assessment plan Implement an integrated marketing and branding campaign for CSL Finalize a comprehensive building manual for the Locatelli Student Activity Center that includes sections regarding risk management, safety procedures, and emergency protocols
New Student Programs • •
Streamline the timing, format, and method by which the variety of information is distributed to new students and parents before, during, and after Orientation Develop a comprehensive support network for commuter students
Parent and Family Programs •
Propose a parents’ curriculum that would offer parents a variety of communication methods and opportunities to participate in campus life beyond Family Weekend
Student Activities • • • •
Provide a consistent schedule of and protocol for late night programming in the Locatelli Student Activity Center and The Bronco Improve the efficiency and effectiveness of advising for Registered Student Organizations (RSOs) Improve the efficiency and effectiveness of allocating and tracking funding for Registered Student Organizations (RSOs) Develop a comprehensive risk management portfolio for Chartered Student Organizations (CSOs) and Registered Student Organizations (RSOs)
Student Leadership •
Develop a comprehensive leadership development curriculum for students of all class standings Division of Student Life | Annual Report 2012 - 2013| 11
Center for Student Leadership
Emerging Leaders Program
Cowell Center Mission The Cowell Center is the comprehensive health care provider for the Santa Clara University student community. We are committed to caring for the whole person by providing professional medical and psychological services through compassionate treatment and education.
A Message from the Director Dear Santa Clara Community, In alignment with the university’s mission, the Cowell Center strives to promote the physical and emotional well-being of students so as to empower their journey in fostering global understanding and engagement. The Cowell Center provides excellent medical and psychological services and promotes the caring for the whole person. Our goal is to help students to take care of themselves so that they can better focus on succeeding academically and becoming the effective leaders of tomorrow. Jillandra C. Rovaris, Ph.D Director, Cowell Center
Points of Pride Cowell Center • •
•
Received SCU IT funding to establish a virtual server in the Cowell Center Strengthened the Center’s Community Referral System by inviting medical and mental health professionals and professional organizations to the Center to talk to the staff about their services as well as to introduce the community to the Cowell Center Conducted joint Staff meetings with the following departments to discuss ways in which the Cowell Center can effectively partner to best meet the physical and psychological needs of all students: Counseling Psychology Program Disabilities Resources International Programs The Arruppe Center Theatre Department – The Body Image Project
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Increased outreach efforts to the student body: • Predoctoral interns produced a video describing the signs and effects of depression and instructing students on how to seek help from CAPS and other community resources • Paired a counselor with every Resident Director to enhance communication between CAPS and Residence Life • Predoctoral interns produced a Suicide Prevention video describing the signs and effects of depression including available resources • Conducted six weekly support groups for students: Success Survivors (educational and support group for adult children of alcohol/substance abusers and /or parents with mental health issues); two Counseling Psychology Graduate Support Groups; International Students Support Group; Healthy Eating Support Group; and a Stress Management and Relaxation Group • Conducted Peer Support Training for LEAD scholars • Conducted Safe Space Multicultural Sensitivity Training for Student Orientation Leaders • Worked with Brief Alcohol Screening Intervention for College Students (BASICS) • Presented to Residence Life Staff and Peer Health Educators, such as: Suicide Prevention, Common Mental Health Issues Among College Students: Anxiety and Depression, Stress and Wellness in College Freshmen, Self-Care for Community Facilitators, Recognizing the Asperger’s Syndrome • Provided mental health support services to students attending programs dealing with sexual assault and alcohol consumption: “Can’t Thread a Moving Needle”; “Vagina Monologues”; and “Take Back the Night” • Provided grief counseling and offered support to students, faculty and staff around the death of a student • Hosted the Northern California Training Directors Conference • Participated in a program that assisted returning study abroad students effectively transition back into the Santa Clara University community • Participated in International Student Orientation
Emergency Medical Services •
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EMT Leadership Team attended the 20th Annual National Collegiate Emergency Medical Services Foundation Conference in Washington, DC 100% of the new EMTs passed the National Registry Exam on their first attempt Due to the EMTs specialized skill set, they successfully treated and/or triaged 75% of their calls without the assistance of Santa Clara Fire Department or Santa Clara Police Department The EMTs continue to serve as an invaluable medical resource to the Santa Clara University community
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Cowell Center
Counseling and Psychological Services (CAPS)
Cowell Center Points of Pride Student Health Insurance Services
Student Health Services (SHS)
Increased outreach efforts to the student body: • Approved as an AETNA in-network provider of preventive care and immunizations • Conducted Aetna student health insurance benefit workshops for JST and SCU students • Presented SCU health insurance requirements to parents at new student orientation and to LLM/Law Students • Presented at the International Student Services new student orientations • Provided quarterly health insurance information letters to International Student Services to be included in outgoing I-20 packets to new incoming international students
Increased outreach efforts to the student body: • Planned for the launch of Student Health 101 • Hosted the 2013 California College Health Nursing Conference • Serviced an increased number of students seeking travel medicine advice • Hosted a talk to the PEER Health Educators • Assisted SCU students who participated in the Ethics Internship Program at O’Connor Hospital
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By the Numbers Counseling and Psychological Services (CAPS) • • • •
3% increase in clients seen from the prior year 281% increase of group appointments seen from the prior year and a 236% increase from 2010 – 2011 Serviced a total of 302 students in crisis Engaged in 195 hours of Professional Development this year as opposed to 71 hours in 2012 – 2011 and 98 hours in 2011-2010
Emergency Medical Services • •
36 SCU student volunteers are certified Emergency Medical Technicians (EMT) Responded to over 270 on-campus calls representing a 9% increase over the prior year
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1114 Santa Clara University students purchased AETNA insurance through the University’s Student Health Insurance program • 631 Undergraduate Students • 165 Law Domestic Students • 146 Graduate International Students • 71 Graduate Domestic Students • 63 Jesuit School of Theology Students • 38 Law International Students
Student Health Services (SHS) • • • •
Coordinated seven blood drives with the American Red Cross/Stanford Blood Center and one with The Blood Centers of the Pacific with over 500 donors 8% increase in TB skin testing as a result of a new core curriculum requirement for “experiential learning” 47% increase in patient visitors to the Cold and Flu Clinic 4% increase in patient visits to the Center from the prior year, and a 37% increase from 2010 -11
Goals for 2013-2014 General • Equip the Cowell Center with an Electronic Medical Record (EMR) system, “Point and Click” • Continue to improve the infrastructure of the Cowell Center • Continue to enhance the Cowell Center’s web page • Design and distribute a new Cowell Center brochure Counseling and Psychological Services (CAPS) • Continue to work toward accreditation of Counseling and Psychological Services (CAPS) through the International Association of Counseling Services (IACS) Student Health Services (SHS) • Recruit, hire, train, and welcome a new Campus Physician • Equip each of the medical exam rooms with a computer for the use with new EMR system • Continue to work toward accreditation of the Student Health Services (SHS) through the Accreditation Association for Ambulatory Health Care (AAAHC) Division of Student Life | Annual Report 2012 - 2013| 15
Cowell Center
Student Health Insurance Services
Office for Multicultural Learning Mission The mission of the Office for Multicultural Learning (OML) is to coordinate, collaborate, and promote crosscampus educational co-curricular programs that further integrate multicultural learning into the university’s core curriculum, overall undergraduate curriculum, and student life. OML works in conjunction with the University Council on Inclusive Excellence to enhance Santa Clara’s goals for diversity and inclusive excellence.
OML will: • • • •
Foster multicultural learning experiences that educate the campus to respect and honor differences Promote dialogue and interactions among individuals from different backgrounds Support collaborate efforts within the University and between local Santa Clara community to advance multicultural education Serve as a campus-wide resource for information about multicultural issues and diversity
Tunnel of Oppression
Points of Pride Programming Co-sponsored the following programs: • “Blowout! Sal Castro and the Chicano Struggle for Educational Justice” (October) • Lecture by Bobby Seale (November) • The Guadalupe Celebration (December) • “The Color of Christ” Book Lecture and Discussion (February) • “Visual Cultures of Bollywood” Exhibit (April) • “Bollywood, Hollywood, and Beyond: Indian Cinema in a Global World” Panel Discussion (April)
Rainbow Resource Center Increased the hours of operation 16 | Annual Report 2012 - 2013 | Division of Student Life
Attendances (approximate for each): • OML Welcome Dinner Ceremony : 160 • Lavender Graduation: 30 • Black Senior Ceremony: 100 • Chicano Latino Senior Ceremony: 450 • Pan Asian Senior Ceremony: 120
Goals for 2013-2014 General • •
Begin departmental strategic planning process to evaluate and redevelop OML’s mission statement, goals, learning outcomes, and assessment plan Implement an integrated marketing and branding campaign for OML
Programming • •
Create an efficient and effective division of labor between the OML Program Director and CSL Assistant Director for Multicultural Learning and Student Organizations Develop comprehensive programming calendars for Hispanic Heritage Month, Black History Month, LGBTQ History Month, and Asian Pacific American Heritage Month
Rainbow Resource Center • • •
Develop a comprehensive plan to generate more opportunities for LGBTQ Allies Redevelop the Safe Space Training curriculum and develop a training schedule for students, faculty, and staff Identify and address needs and issues for transgender students Division of Student Life | Annual Report 2012 - 2013| 17
Office For Multicultural Learning
By the Numbers
Office of Student Life Mission As a Catholic and Jesuit institution that makes student learning its central focus, the Office of Student Life serves as an advocate for students to promote a university experience that fosters the holistic development of our students.
A Message from the Director Dear Santa Clara Community, I am extremely proud of the contributions that the staff in the Office of Student Life, Disabilities Resources, and the Wellness Center have made within and outside of the University during 2012-13. Each member of this team is wholeheartedly committed to the welfare and holistic development of our students. While our professional work is grounded in student development theory and our respective professional best practices, it is distinguished by our Ignatian approach which challenges our students 1) to be women and men for and with others, 2) to engage in active discernment as they live each day of their lives - asking themselves, “Quo vado?” (Where am I going?”), and 3) to be leaders of competence, conscience, and compassion who are committed to a more humane, just, and sustainable world. Matthew Duncan Associate Dean of Student Life
Assessment Results Judicial System Assessment All students who had a judicial hearing during the 2012 Fall quarter were invited to participate. Nearly 200 students completed the survey (42% response rate). The purpose of the assessment was to confirm that: • Students perceived the process to be fair (69%) and timely (73%) • Aspects of our Ignatian identity, such as, “cura personalis” are embedded within the experience (71%) • The process is educational for the students (53%) 18 | Annual Report 2012 - 2013 | Division of Student Life
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Hosted the Social Justice Training Institute. Over 125 student leaders and additional professional staff participated in training presented by Vernon A. Wall. This institute provided a forum for the participants to enhance and refine their skills and competencies to create greater inclusion for all members of the campus community
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Distributed posters and banners throughout campus that promote our Community Standards
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Presented to the entire coaching staff and additional select staff in the Department of Athletics and Recreation regarding campus alcohol use and student athletes
Goals for 2013-2014 •
Develop an off-campus student ambassador program as a means to further address the needs of students who live in the neighborhoods adjacent to campus and facilitate their integration within the City of Santa Clara.
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Continue to work with Associated Student Government, the Markkula Center for Applied Ethics, and other campus partners to complete the development of a new Academic Integrity Protocol.
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Design and implement a session about the challenges our students experience in the interest of creating a campus community that is more aware of the issues our students face and the relevant campus resources, as part of Human Resources’ training and development programs for faculty and staff.
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Enhance the means by which community members can refer students with welfare struggles to appropriate campus resources.
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Implement the second phase of assessing the student conduct judicial system which will include an analysis of sanctioned reflection essays. Division of Student Life | Annual Report 2012 - 2013| 19
Office of Student Life
Points of Pride
Office of Student Life
Disabilities Resources Mission Disabilities Resources ensures students with disabilities have equal access to all academic and University programs. This goal is met through the provision of academic accommodations, support services, selfadvocacy skill training and disability-related educational programming for the University community.
By the Numbers •
Served 388 undergraduate students, 49 law students, and 29 graduate students for a total of 457 students. In 2006-07 the office served 362 students
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Administered 262 exams in the Fall Quarter, 190 in the Winter, and 270 during the Spring, for a total of 722 exams
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In January the office switched to a paperless processing and database system. As the number of students registered with the office continues to increase, the use of the software system has increased staff efficiency and enabled them to direct more time toward interacting directly with students
Goals for 2013-2014 Continue to explore/understand the many uses of the on-line paperless system. This will include beginning to use the alternate text feature on the DR On-line services.
Office of Student Life
Wellness Center By the Numbers Mission Committed to the growth and development of the whole person, the Wellness Center’s mission is to focus on the health and safety of the SCU community and its individuals by implementing a comprehensive approach to alcohol and other drug abuse education and prevention; violence prevention, education and bystander intervention; and overall student wellness.
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Brief Alcohol Screening and Intervention for College Students (BASICS): 99 students were referred to the program, and 98 completed the program The applicant pool for the Peer Health Education course (PHSC 196, 2-unit), required for the Wellness Center’s Peer Health Educators, has grown. Of the 50 student applicants in the Winter Quarter, 18 were selected, and 15 completed it A record 98% of the freshman class completed the on-line alcohol education program by the required deadline
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Goals for 2013-2014
Re-structured BASICS (Brief Alcohol Screening and Intervention for College Students) to further reflect Ignatian identity and tailor the program to the increasingly diverse needs of students. The enhanced format engages the participants in reflection about choices regarding substance use, personal values, and reducing risk related to substance use and its consequences Collaborated with various departments including the Ethics Center, Athletics and Recreation, departments of Women’s and Gender Studies, Theatre and Dance, “SCU Presents,” Sociology, and English to create more comprehensive events and services for students, especially in the area of sexual assault and relationship violence prevention Healthy Campus Committee continued to work towards creating a smoke-free campus through the work of the Smoke-Free Campus Task Force, a subset of the Healthy Campus Committee Transitioned the existing student organizations that addresses sexual assault, Every 2 Minutes and 1 in 4, to the Violence Prevention Program, which focuses on engaging students in effective and active bystander intervention Trained 150 professional and student staff on the various intervention programs and resources for addressing alcohol and other drug use
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Overhaul Wellness Center website to make it more user friendly, accessible, and in line with the mission and work of the Wellness Center Adopt the American College Health Association’s Healthy Campus 2020 initiative by the Healthy Campus Committee. The initiative sets targets for addressing health and wellness impediments to student success. The three areas on which the committee will focus are stress, alcohol, and marijuana use, and each will have a multi-year rollout, including comprehensive assessment, research, and implementation of research-based and empirically-supported interventions over the next three years. Develop and implement a comprehensive bystander intervention program focused on prevention and early intervention of sexual assault and relationship violence/abuse. Assist with the rollout and oversight of Student Health 101, a new campus online health and wellness magazine Utilize data about alcohol use amongst secondyear students from the Student Life Assessment Committee project to enhance prevention and intervention services
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Wellness Center
Points of Pride
Residence Life Mission
Learning Outcomes
The Office of Residence Life provides living and learning communities focused on the holistic development of our students with student learning and development at the core.
A Message from the Director
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Students will have meaningful interactions with people from different economic, social, racial or ethnic backgrounds, sexual orientations, different religious beliefs and political opinions or values, including educational programs will also allow for greater understanding and knowledge of multicultural issues
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Students will establish and maintain healthy relationships with their peers and student staff
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Students will engage with their specific community theme and/or specific population
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Students will demonstrate a sense of personal responsibility and integrity through actions such as making good decisions, handling conflict appropriately, and by taking care of themselves, others and personal property
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Students will engage in community service opportunities offered through their residential community
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Students will express feeling safe and secure in their living environment
Dear Santa Clara Community, Each year we continue our efforts to provide our students with a remarkable community living/ learning experience.
We do this by helping our residents develop connections in their experiences; connections in their community; connections to their learning; and connections across campus. The Residence Life staff is committed to the Jesuit principle of “Cura Personalis,” where we actively support, care for, and encourage the development of each student as a whole person. We are here to help students succeed, find connections, and learn from one another and our different and shared experiences. We pride ourselves on our respectful, open, and engaged communities, with student development as the central focus.
Given staffing challenges and the dramatic increase in serious student welfare issues, the year continued at a racing speed, as opposed to a more manageable jog. The staff kept the momentum needed, and I’m very proud of our accomplishments and the quality experience we provided our students. Heather Dumas-Dyer Director, Residence Life 22 | Annual Report 2012 - 2013 | Division of Student Life
Points of Pride • • • •
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Began to collect programming information from all communities Instituted a pilot program allowing the tracking of program attendance Successfully opened Graham Residence Hall, the largest community and staff Managed a number of increasingly serious mental health challenges Created a new Graduate Judicial Officer position which heard 158 judicial cases and freed up some time for the professional staff Created and implemented the first joint survey in partnership with Residence Life, Housing Office and the RLC program Managed staffing turnover and selection of three new Resident Directors
Goals for 2013-2014 • • •
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Complete a department reorganization, which includes the hiring of a new Associate Director Begin exploring initiatives around the sophomore (six term) experience Explore how best to meet programmatic needs when looking at the remodels of Dunne, McLaughlin and Walsh and the residential possibilities Continue with intentional assessment Continue to provide quality living and learning communities for students Continue to refine how OrgSync is used to best meet departmental and data collection needs Continue to explore vendors offering attendance tracking software
Results from the On Campus Living Survey sent to all resident students indicate objectives are being met. Combined percentages for “strongly agree” or “agree” are noted below: • I have a good understanding of what it means to live harmoniously with others (98%) • I feel safe and secure living in my community (97%) • I have established and maintained positive relationships with my fellow residents (>90%) • I have a positive relationship with my student staff member (CF/NR) (>90%) • I know of resources to help me resolve a conflict in my residence hall (>90%) • Through my experience living on campus, I have had meaningful interactions with people from different economic, social, racial or ethnic backgrounds, sexual orientations, different religious beliefs and political opinions or values (>85%) • My community has helped me feel a sense of belonging to the SCU community (>80%) • I am aware of leadership opportunities within my community (>80%) Throughout the year there were approximately 700 programs coordinated across campus in the residence halls (an average of 23 per week). Of the 700 programs the breakdown is as follows: • 309 - community development/social • 84 - diversity • 65 - service related • 46 - wellness • 30 - Justice Starts Here • 166 - general education • The 65 service related programs resulted in approximately 2,000 hours of service to our community • Interest in student staff positions increased 42% with 26 highly qualified candidates vying for 12 Assistant Resident Director (ARD) positions and 296 students vying for 71 Community Facilitator (CF) positions. Last year 15 students applied for the 12 ARD positions and 174 students for 68 CF positions • Resident students had a safe and successful Halloween week with over 30 programs offered in the various residential learning communities
Division of Student Life | Annual Report 2012 - 2013| 23
Residence Life
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By the Numbers
Staff Highlights Professional Involvement Courtney Budziak is a member of the Mountain Pacific Association of Colleges and Employers (MPACE) regional planning committee Matthew Duncan joined the Functional Area Network Committee for the Jesuit Association of Student Personnel Administrators (JASPA) Dee Goines was named as a member to the 2015 JASPA Summer Institute Program Committee Paul Kircher served as Secretary of the Association of Graduate Programs in Ministry (AGPIM) from 20102013 Kyle Medley was named as a member to the 2013-2014 NRAP Program Committee member (WACUHO) Galina Pappu served on the 2012-2013- NRAP Community Service Committee member, Western Training Institute Host Committee member, WACE Hospitality and Entertainment Committee Chair (all are through WACUHO) Ann Ravenscroft serves on the Disabilities Services Board for Evergreen Community College Peggie Robinson serves as Parliamentarian and as Emeritus Board Member of the California College Health Nurse Association
Jeanne Rosenberger serves on the Seattle University College of Education Student Development Administration (SDA) Advisory Board and was appointed Vice President for Organizational Advancement for the Jesuit Association of Student Personnel Administrators (JASPA) Dan Schniedermeier is a member of the 2012-2013 and 2013-2014 JASPA Benchmarking Committee and ACPA Directorate Body for Housing and Residence Life Tedd Vanadilok is the Website/Listserv Coordinator for the Asian Pacific Islander Knowledge Community for the National Association of Student Personnel Administrators (NASPA) and 2012-2013 NSSCE CoChair Marci Walton is 2012-2013 NJSLC Co-Chair, 20132014 JASPA Social Committee member
Awards Lester Deanes Deanes, Assistant Dean of Students, was awarded the Sisterhood is Powerful Award from the Women’s and Gender Studies Department in recognition of his work to support female students. He is the first male recipient of the award.
24 | Annual Report 2012 - 2013 | Division of Student Life
Organizational Chart Division of Student Life Benson Memorial Center
New Student Programs
Parent & Family Programs
Career Center
Student Activities
Center for Student Leadership
Student Leadership
Counseling and Psychological Services
Cowell Center
Emergency Medical Services
Office for Multicultural Learning
Student Health Insurance Services Student Health Services
Office of Student Life
Residence Life
Disabilities Resources
Wellness Center
Division of Student Life | Annual Report 2012 - 2013| 25
The Jesuit University in Silicon Valley
Vice Provost for Student Life Benson Memorial Center, 213 500 El Camino Real Santa Clara, California 95053 (408) 544-4583 www.scu.edu/studentlife/
26 | Annual Report 2012 - 2013 | Division of Student Life