TO STUDY HUMAN RESOURCE MANAGEMENT IN CONVERGYS

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Personality should be considered only when it relates to performance of assigned duties and responsibilities. Why Appraise Performance? Periodic review helps supervisors gain a better understanding of each employee's abilities with the goal to help train and develop skills and strengths. It provides a chance to evaluate job progress, stimulate interest and improve job performance by recognizing productive work and by pointing out areas of growth and development. It provides a feedback mechanism that might otherwise be overlooked. Performance appraisal provides information for other personnel functions:  Compensation: Determining fixed or performance based pay  Succession planning: Identifying candidates to replace incumbents in other-usually higher jobs  Discipline: Probation or dismissal action  Development: Training, job assignments, or mentoring relationships that increase employee competencies

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