INDIAN IT BUYS INTO SIX SIGMA
India’s IT industry is respected globally for its focus on quality. While SEI-CMM and other ISO standards are quite common, Six Sigma is now becoming popular amongst Indian IT and ITeS companies. Some have already started reaping the benefits of adopting Six Sigma. In a business where there is little to differentiate between competitors, quality is that key ingredient that can aid in the differentiation process. Obviously, quality standards and certifications have become a buzzword amongst Indian IT and ITeS companies. The goal of Six Sigma is continuous process improvement. Indian companies are adopting it to gain an edge over the others in the pack. Six Sigma’s adoption has resulted in the improvement of business processes for many companies. While Six Sigma adoption is still in a nascent stage and challenges remain, it is expected to take off amongst Indian IT and ITeS companies in the years to come. Six Sigma is popular with Indian IT and ITeS players for many reasons, not the least of which is the fact that it is very clearly result-oriented. Of course, the fact that one of Indian software’s biggest customers, General Electric (GE), is a big proponent of Six Sigma doesn’t hurt either.