TOTAL QUALITY MANAGEMENT
Our Core Purpose Indians are second to none in the world. The Founders of our nation and of our company passionately believed this. We will prove them right by believing in ourselves and by making Mahindra & Mahindra Ltd. known worldwide for the quality, durability and reliability of its products and services.
Goals 1.
The Core Purpose and Core Values of M & M
A.
The Core Purpose
"The Indians are second to none in the World. The founders of our Nation and of our Company passionately believed this. We will prove them right by believing in ourselves and making Mahindra and Mahindra Ltd known Worldwide for Quality, Durability and reliability of its Products and Services". B.
The Core values
1. 2. 3. 4. 5.
Good Corporate Citizenship Professionalism Customer First Quality Focus Dignity of the Individuals
2. M & M organization Since 1994 M & M is organized into six Sectors, each a Strategic Business Unit, as Follows 1. 2. 3. 4. 5. 6.
Automotive Sector Farm Equipment Sector (FES) Automotive Components Sector Infrastructure Sector Trade and Financial Sector Telecom and Software Sector
ď ś INTROUDUCTION OF CO. & THEIR PRACTICES The US $6.7 billion Mahindra Group is among the top 10 industrial houses in India. Mahindra & Mahindra is the only Indian company among the top tractor brands in the world. Mahindra’s Farm Equipment Sector has recently won the Japan Quality Medal, the only tractor company worldwide to be bestowed this honour. It also holds the distinction of being the only tractor company worldwide to win the Deming Prize. Mahindra is the market leader in multi-utility vehicles in India. It made a milestone entry into the passenger car segment with the Logan.
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