ATTRITION ANALYSIS AND RETENTION STRATEGIES OF ITC

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rating 1 2 3 4 5 6 7 8 9 10 total

no.of rating people percentage 1 14 24.56 2 6 10.53 3 5 8.77 4 8 14.04 5 9 15.79 6 5 8.77 7 2 3.51 8 1 1.75 9 4 7.02 10 3 5.26 total 57 71

no.of people percentage 16 26.67 12 20.00 3 5.00 1 1.67 3 5.00 4 6.67 0 0.00 6 10.00 3 5.00 12 20.00 60


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