SANEC Business Directory 2015 by SANEC

2015

The business accelerator between

Southern Africa and the Netherlands

business directory

empowering partnerships

SANEC business directory 2015

contents

INTRODUCTION BOARD OF DIRECTORS SANEC SERVICES INTRODUCTION

2 5 7

Market Entry Business Support Marketing & Sales Support Solutions Programme Cluster Management Trade & Investment Promotion Networking & Corporate Functions

8 10 11 12 14 16

PICTURING SANEC TESTIMONIALS EU-SA BUSINESS LINKS SANEC RECOMMENDS COLUMN INVESTMENT DESTINATIONS: SADC & NL

18 24 27 28 32 35

Netherlands Angola Botswana DRC Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Swaziland Tanzania Zambia Zimbabwe

37 38 41 42 45 46 49 50 54 56 59 60 63 64 66 69

TALKING STICK DIALOGUE 71 CSR & BEE: AT THE CORE OF YOUR STRATEGY 72 FOUNDATIONS FOR A BETTER WORLD 78 GREAT PLACES TO STAY 80 MEMBER2MEMBER BENEFIT PROGRAMME 83 MEMBER INDEX 85 MEMBER INDEX BY SECTOR 98 ADVERTISEMENT INDEX 101 PUBLISHING & CONTACT DETAILS 103 1

INTRODUCTION We are delighted to present the 19th edition of the SANEC Business Directory. The 2015 edition has been a great team effort and was produced with much enthusiasm. The theme for this year is empowering partnerships; in the broadest sense of the words. Empowering Partnerships underlines SANEC’s efforts of building long-lasting and sustainable ties between the Netherlands, Brussels and the entire Southern African region in order to promote, develop and facilitate business between companies, entrepreneurs, government institutions and organisations. Prime Minister Mark Rutte had a bilateral meeting with President Jacob Zuma at the World Economic Forum in Davos, Switzerland on Thursday 23 January 2015. The two leaders singled out agriculture, ports as well as water and sanitation as some of the key areas the two countries will be enhancing cooperation on. South Africa and the Netherlands enjoy strong bilateral relations and the meeting served to further enhance cooperation in social, economic, cultural and political arenas. The pursuit for stronger bilateral relations in order to empower existing and future partnerships is what SANEC is aiming to do in the coming year. The role of SANEC is to support and empower the businesses in order to contribute to economic growth, welfare and job creation. We work closely with our partners, amongst them the embassies of the Southern African countries in The Hague and Brussels, the Netherlands Embassy in Pretoria and the Dutch Consulate General in Cape Town. Consequently, this Directory not only has a strong focus on the Netherlands and South Africa but also includes the regional emphasis on best practices and possibilities in partnerships and opportunities in doing business. The comprehensive section on the SADC and Benelux provides you with facts and figures, business opportunities, solutions and local case studies, trade statistics and interviews. The Business Directory gives us the opportunity to look back at the achievements of how SANEC was able to empower partnerships, and how our members have realised partnerships beneficial to their growth in 2014. Concurrently this publication looks forward to the exciting possibilities when it comes to strengthening the existing and future ties, with new SANEC services supporting your business needs and assisting you with soft landing solutions. There lies great value in alignment and partnering for the following focus sectors to unlock potential partnerships between the Southern African region; Transport & Logistics, Infrastructure, Agro-Food,

Agriculture, Tourism, Energy, Water and Creative Industry. Furthermore you can expect in this directory information and shared experiences with our innovative partners. Also topics such as B-BBEE legislation and solutions, sustainability, skills development and training will be highlighted. We proudly announce our first Carbon Neutral Business Directory, which has been made possible by our partnership with Soil & More International (SMI), and which was calculated according to the Greenhouse Gas Protocol (GHGP). In accordance with our sustainable strategy, we aim at reducing our total ecological footprint. SMI assisted us with calculating this publication’s carbon footprint and developed a carbon emission reduction plan. The remaining carbon emissions are neutralised by investments in high impact projects of SMI in African countries. We hope this will inspire you to follow our example. Lastly we want to draw your attention to the newly appointed ambassadors in the Netherlands and South Africa. We are honoured to welcome H.E. Ms. Marisa Gerards as the new Netherlands Ambassador to South Africa and H.E. Mr. Vusi Bruce Koloane as the new South African Ambassador to the Netherlands. Both have been appointed in September 2014. We are privileged to share their focus areas and stand ready to assist them in fulfilling their goals during their ambassadorships. Enjoy reading the fascinating success stories, in-depth interviews and useful articles! Kind regards, Bonang Mohale, Chairman SANEC - Johannesburg Frans Engering, Chairman SANEC - The Hague Froke Gilsing, General Manager SANEC - Johannesburg Mark Agterdenbosch, General Manager SANEC - The Hague

H.E. Mr. Vusi Bruce Koloane

H.E. Ms. Marisa Gerards

Ambassador of the Republic of South Africa to the Royal Kingdom of the Netherlands

Ambassador of the Royal Kingdom of the Netherlands to South Africa

Introduction The Ambassador has been deployed as South Africa’s Economic Representative to Egypt and Japan. Followed by positions as Chief Director: International Trade and Economic Development, as the South African Consul-General to Shanghai, Chargée des Affairs at the South African Embassy in Beijing, as South Africa’s Ambassador to Spain, Chief of State Protocol, Deputy Director General – Operations in the office of the Director-General of the Department of International Relations and Co-Operation until his posting to the Netherlands in 2014. Primary focus areas The primary focus for the South African Embassy would be to foster closer economic ties between my country and the Netherlands through a variety of economic diplomacy activities. Some of the key focus sectors, albeit not exclusively, will be renewable energy, transport and logistics with particular attention to ports, agro-processing, water and marine industry, education and cultural co-operation.

Introduction From 2011 to 2014 Marisa Gerards worked as Deputy Director General for Political Affairs at the Netherlands Ministry of Foreign Affairs. Prior to that she was Director: International Affairs at the Ministry of Infrastructure and Environment. Earlier in her career she held various positions in the field of European Integration and worked at the Netherlands Embassy in Brasilia. Marisa Gerards holds a Degree in European Studies from the University of Amsterdam. Primary focus areas It’s exciting to work in this country and I’m looking forward to getting to know South Africa better. Our ambition is to continue creating a strong, lasting relationship between South Africa and the Netherlands. We are especially active in the fields of transport and logistics, water, renewable energy, life sciences & health, agriculture and horticulture. These are all sectors where cooperation can provide mutual benefit, not in the least, because Dutch companies are very committed to and driven by their corporate social responsibilities.

SANEC BOARD MEMBERS

SANEC The Hague

ING: International Strategic Partner Local market knowledge is crucial for businesses also operating outside their domestic market. Although economic globalisation is an unstoppable development and more and more borders are disappearing, circumstances, culture and customs differ by country and even by region. This diversity can mean the difference between success and failure for a company.

discuss their concerns and organise their business. However, they are uncertain about the risks associated with global business, such as internal cash management and how to deal with cash

At the same time, acquiring knowledge is a lengthy and expensive process. That’s why most business people wishing to do business abroad look for a reliable international strategic partner: a partner with the relevant knowledge and one that is able to give expert advice. A partner that delivers added value for the business. ING is the partner of choice. With its roots in the Netherlands, and with nearly 9 million customers at home, ING shares its knowledge with customers, not just of banking products, but also of the economic performance and outlook of various sectors. ING deploys its network to bring business people into contact, so that new partnerships can be formed. Companies that want to do business globally want to have control over their cross-border business and want one point of contact with which they can

ING is the only Dutch bank with its own comprehensive international network. This allows us to act as an international strategic partner to global business operators. We apply the experiences we gain with our Dutch customers abroad to our foreign customers in the Netherlands.

their foreign subsidiaries and what risks they are actually running abroad.

ING Rotterdam Bastiaan van der Knaap Managing Director Grootbedrijf Rotterdam For more information about ING’s International Strategic Partnership, please visit www.ingcommercialbanking.com or contact +31 10 444 6102.

Chairman General Manager

Mr. F.A. Engering Mr. M.W. Agterdenbosch

Secretary Treasurer Honorary Chairman Honorary Advisor Honorary Advisor

Mr. H.G. Dijkgraaf Mr. A. Elzinga Mr. B. Kardol H.E. Mr. B.V. Koloane Ms. E. Terpstra

Board of Directors Mr. M.K. Brans Mr. C. van der Burg Mr. H.G. Dijkgraaf Mr. A. Dutilh Mr. A. Elzinga Mr. F.A. Engering Mr. S. Hiemstra Mr. I.R. Kantor Mr. B. Kardol Mr. B. van der Knaap H.E. Mr. B.V. Koloane Ms. B. Masisi Mr. L. Motsekoa Mr. H. Pretorius Mr. V. Prins Mr M. Redeker Mr. P.J. Smits van Waesberghe Mr. M. Spronk Mr. J.J. van Steenbergen Mr. L. Steenhorst Mr. J. Steer Mr. J. Struik Mr. W.P. Stuurman Mr. R.A.H. van Weelde

Advisor Buhold Industries SASOL Smit Internationale PwC Chairman WTC The Hague Heineken International Insinger de Beaufort Kinderfonds MAMAS ING Bank Ambassador of South Africa to the Netherlands South African Tourism PetroSA Europe MIH Group Royal HaskoningDHV KLM Royal Dutch Airlines NBI EY Co-founder Berenschot International B.V. Allen & Overy Struik Foods Europe Knollestein Holdings Van Weelde Shipping Group

Founders 1992-1995

Abemij Holding Bols International Dura International KLM Royal Dutch Airlines Royal Dutch Shell Stichting ZASM Mr. B. Kardol Mr. C. van Veen †

ABN AMRO BP Nederland Heineken Koninklijke Nedlloyd Royal Philips Electronics Stork Mr. H. Roskam

SANEC Johannesburg Chairman Deputy Chairman General Manager

Mr. B. Mohale Mr. S. Sithole Ms. F. Gilsing

Secretary Treasurer Honorary Advisor Honorary Member

Mr. A. Tau Mr. H. van Klompenburg H.E. Ms. M. Gerards Mr. C. Johnson

Board of Directors Mr. O. Brinkman IMCD Mr. F. Burgers CMRA Mr. J.J. van Dongen Philips SA Mr. C. Eva Eggerding SA H.E. Ms. M. Gerards Ambassador of the Kingdom of the Netherlands to South Africa Mr. E. Kleine Vopak Mr. H van Klompenburg Heineken Mr. P. Maclons Smit Amandla Marine Mr. B. Mohale Shell Mr. C. Ruiters CSIR Mr. D. Schuurmans AON South Africa Mr. S. Sithole Royal Haskoning DHV Mr. A. Tau Department of Trade & Industry Ms. A. Yakovchuk Werth Schröder

AKZO Nobel Chargold ING Groep PwC Russell Advocaten Unilever Mr. W. Russell

BA/Comair Bank Deloitte Insinger de Beaufort Rabobank International South African Airways Mr. W. Holtes Mr. J.J. van Steenbergen

SANEC SERVICES Are you ready to enter new markets across borders and expanding your network? Looking for business and investment opportunities? Do you need business development support in Southern Africa, Netherlands and Brussels, or do you wish to enhance your current business in both regions? SANEC assists you with your business activities between the Netherlands, Benelux, South Africa and Southern Africa (SADC). SANEC is a key facilitator when it comes to a wide range of professional services that enable members and partners to successfully trade, invest and network. With offices in The Hague, Johannesburg and Cape Town, SANEC assists with entering new markets, finding reliable partners, expansion, set-up business and several development services. As a private, non-profit member-based organisation, SANEC has over 22 years of local experience with facilitating imports, exports, direct foreign investment, business tourism and public-private partnerships between the Netherlands and the SADC regions. SANEC has over 400 company members and the member-base keeps growing. In these 22 years SANEC has developed specific sector-based programmes and approaches in various fields, such as port development & transport corridors and agriculture. Our success is enhanced through our broad network on private and public level in both regions. By becoming a SANEC member, your organisation benefits from numerous business activities and networking opportunities, generating added value for your company. Our dedicated staff is always ready to work with you to maximise the benefits of your membership and we aim to proactively support your business strategy in achieving its goals and objectives. SANEC has various types of membership to welcome members with companies of all sizes. For more information on membership, please contact your regional SANEC office. Read about member experiences on pages 24 and 25.

We offer our 400 members a wide range of benefits that will help accelerate your business activities. These include: • • • • • • •

Members in Business Cocktail Functions Member2Member Benefit Programme PR & communication exposure Roundtables and informative events Preferential treatment and references Provision of direct contacts and links Discounts on services and signature events

Alongside these member benefits, we offer additional business development services for members and other non-member clients. These include: • • • • • •

Market Entry Business Support Marketing and Sales Support Solutions Programme Cluster Management Trade & Investment Promotion Corporate Events & Networking Opportunities

SANEC SERVICES

Study trips, fact-finding missions and business visits SANEC offers tailored trade missions for its members, focussing on the organisations’ individual needs and wants. A detailed programme can be offered to explore, meet, and investigate opportunities in the desired region and field. Tailor-made business-to-business matchmaking and site visits will be organised. Besides this, SANEC connects you to the relevant partners in the business and government sector to ensure a highly effective mission. Extensive research is done to obtain a good understanding of the market. This includes site visits to relevant sector projects, meetings with key stakeholders in the public and private sector, sector specific information workshops, presentations and networking sessions. These are all the ingredients to provide the necessary information to decide and to create more insight in the new market, supporting the decision making process.

MARKET ENTRY There are a variety of ways in which a company can enter the Dutch, European and/or South(ern) African market. There is no one-sizefits-all market entry strategy for these markets. Whether you already have identified your market entry strategy, or it is still a blank page, SANEC is able to provide you with important answers, advice and assistance. SANEC finds that the best chances of success are achieved by understanding your business and markets. The SANEC team assists and provides you with the relevant information. To assist you with a smooth and successful market entry, SANEC offers the following services. Quick-scan

Partner search and B2B and B2G meetings (matchmaking)

A quick-scan offers companies the opportunity to gain an overview of specific areas of a market. The report can be a deciding factor for entering a market or not. It gives you a valuable insight upon which your company can base its opinions and next steps.

Network is key, and so are reliable partners. SANEC has a proven track record in successful business introductions with local businesses, government and embassies, as well as finding potential business partners such as agents, joint venture partners, importers, distributors and investors. Based on a detailed intake meeting with the client, SANEC enables matchmaking through tailor-made one-on-one business meetings. SANEC opens relevant doors and offers easy landing solutions with trustworthy parties, whether these are public or private. Within its network, SANEC can introduce you to relevant institutions and future business partners.

Market research Market research is tailored information connecting your business to opportunities in Southern Africa and the Benelux. SANEC offers the following information:

• • • • •

Feasibility studies Stakeholder analysis (list of useful contacts, both in the private and public sector) Competitor analysis Customer Analysis Market entry modelling

Trade mission Multi-company trade missions SANEC facilitates (multi-) sector trade missions throughout the year on behalf of or in cooperation with partners. SANECs missions offer the unique opportunity to explore and investigate opportunities in a country of focus or to expand existing contacts and activities. Through tailormade programmes, consisting of matchmaking sessions, company visits, informative seminars and networking events, parties are given the chance to shape and realise their international ambitions.

SANEC SERVICES

MARKETING & SALES SUPPORT SOLUTIONS Are you in need of (temporary) additional capacity, without having to get a part-time or full-time person on your payroll? SANEC’s marketing and sales support offers an ideal solution for your temporary or permanent marketing and/or sales support needs. SANEC is able to represent your company on sales development and marketing activities. SANEC understands that promptness, flexibility and quality are crucial factors in marketing and sales. SANEC has access to a reliable network of professionals, specialists and managers with verifiable track records in their respective fields and target countries in Southern Africa and in the Benelux. This enables SANEC and partners to deliver in time for each individual request, while you stand to gain from the flexibility and quality provided.

BUSINESS SUPPORT

Project Finance Desk

One Stop Shop for Company Start-up

SANEC has identified the need to support its members with a project finance desk, a service that can support clients to access capital. With SANEC’s knowledge of relevant institutions for subsidies, funds and financing programmes, the SANEC team can assist you in identifying public financing agents, private investors and venture capitalists in Southern Africa, in Brussels and in the Netherlands.

SANEC assists members and clients with all business enquiries concerning the Netherlands and Southern Africa. SANEC has gained much experience over the years and provides a ‘One Stop Shop’ to help companies start their operations in the Netherlands and South(ern) Africa.

Sustainability Desk Sustainable business conduct and Corporate Social Responsibility (CSR) can broadly be defined as the concept that corporations voluntarily commit to, reflecting ethical and responsible business practices in the interest of all stakeholders in the company’s policies and conduct. The Sustainability Desk supports members who intend to include and/or increase CSR standards in their organisations. The desk is also meant to promote CSR, sustainability and best practice in corporate governance. What's important for project supported by the Sustainability Desk, is that there will be a return on investment.

The SANEC Business Support service aims at helping you to accelerate your business. SANEC has a large network of specialists at its disposal, who can assist you with business development and the challenges you might face. SANEC thinks beyond borders and has local expertise to take your company or organisation to the next level.

The desk will help answering your questions about the financing structure: loans, equity and other financing, as well as advice on combinations herein. Based on your intake, SANEC will make an inventory of your request and identify the best feasible financing partner and programme for your business. The desk aims to support you from beginning to end, from intake and administrative procedures to developing the application and cooperating with the financing partner.

Introduction, Guidance and Evaluation • • • • •

A dedicated SANEC expert and/or consultant will schedule a personal exploratory meeting with the client before formalising the cooperation agreement The guidance process starts immediately after formal acceptance of the cooperation agreement Four evaluation sessions a year with the client are held Upon completion of the cooperation agreement, SANEC will prepare a knowledge transfer document to safeguard continuity Final evaluation upon conclusion of the cooperation agreement

If you would like to know more about the possibilities offered by SANEC Marketing & Sales Solutions, please do not hesitate to contact us. SANEC is looking forward to explaining the options in person in further detail.

Based on your needs, SANEC and partners offer a comprehensive service package which can include elements such as marketing and branding support, (import and export) tax advice, banking, moving & housing, ICT solutions, advice on trusts and permits. The SANEC offices also offer an office-in-office functionality, where SANEC members can use board rooms, office space and other business facilities. Contact SANEC for a tailor-made package.

B-BBEE Desk The SANEC B-BBEE Desk is an initiative to inform and clarify the BroadBased Black Economic Empowerment concept and regulations. SANEC and partners guide companies towards a successful B-BBEE implementation strategy through reliable consultants and specialists. Members of the desk will receive a suite of services including training, rating, verification, consulting and reports on B-BBEE. Further services of the B-BBEE desk include advocacy and lobbying. Read more on B-BBEE on pages 72-77.

SANEC SERVICES PROGRAMME CLUSTER MANAGEMENT The whole is greater than the sum of its parts. This is SANEC’s reason to bundle strengths in certain sectors to enable its network to increase the likeliness of success. Based on valuable information from the SANEC network with regards to challenges and opportunities in certain sectors, SANEC developed several sector clusters over the past years. The aim is to position a group of companies and/or organisations in a way that these companies and/or organisations have a bigger chance in obtaining projects. Therefore they are better positioned to deliver the added value they are supposed to deliver. This approach involves executing market research, public-private lobbying and partnerships, liaising possible (international) project partners and coordinating the working relationship in this sector. The programme cluster management service can consist of many different elements and it usually involves SANEC becoming a partner in a project or programme, temporarily or permanently. Partnership engagement with SANEC offers extensive benefits as it enables us to take an inclusive and hands-on approach towards making it successful. It allows us to introduce the concept, product, programme or service to relevant private and public parties that SANEC liaises with on a regular basis. SANEC experiences that its local presence and established networks create trustworthiness with local stakeholders that you wish to get in contact with.

Elements that a service package can include are: • • • • • • • •

Strategy development Creating awareness Market research Marketing Holding local office and local representation Proactive networking on behalf of the project/programme Engaging with potential partners Driving the strategy forward locally

NAFTC Southern Africa

Airport Development Initiative Southern Africa (ADISA)

Food Security is of great essence in current times where food sources are not equally divided. The Netherlands Agro Food & Technology (NAFTC) Southern Africa is launched to safeguard food security. NAFTC is a worldwide initiative with localised semi-official status in the ‘golden triangle’ (business, R&D institutions & government). For NAFTC Southern Africa, SANEC is the operational manager, aiming to facilitate business, lead generation and business development for Dutch organisations in the agro-food value chains (fresh produce, potato, fruit & vegetables, meat, dairy, bakery, cold chain). Actively involved in agriculture and interested in opportunities in Southern Africa? Please contact our offices for more information on joining NAFTC Southern Africa.

Between 2011 and 2013, the Port & Corridor Programme which was initiated and managed by SANEC, resulted in many insights and newly established business contacts between Dutch and Southern African (SADC) stakeholders. One of the obtained insights was that several Dutch and SADC stakeholders value airport developments in the SADC region as an important trigger for sustaining future growth. In 2015, SANEC and NAG (Netherlands Aerospace Group) will produce a fact-finding study for Dutch airports related businesses to capitalise on airport development opportunities in the SADC region. The next step is the establishment of a cluster of companies, positioned in the SADC region by NAG and SANEC in the coming years.

Port & Corridor Programme

Updates can be found on www.portandcorridor.org.

Over the last three years, SANEC has been managing a cooperation programme which consisted of a consortium of approximately 15 Dutch port, corridor, transport and infrastructure related companies with joint interests in Southern Africa. The cooperation has resulted in market studies and prospective opportunities for the Dutch parties. During the programme, SANEC built a track record in the field of Port & Corridor development. As a result of this partnership, many local stakeholders hosted delegation members, who shared knowledge in order to prioritise Dutch technology and expertise on the agenda of Southern African counterparts. SANEC invites Port & Corridor sector related businesses and other organisations to contact SANEC for more information. Detailed information can be found on www.portandcorridor.org

Rural Innovation Network Since 2013, SANEC has supported member company TPG Academy to develop and implement the Rural Innovation Network (RIN), a programme aimed at establishing a sustainable, innovative and educational network for the Agricultural and Agro-food processing sectors. One of the objectives of the programme is to educate, train and mentor new and existing farmers, SMEs and unemployed youth to increase skills, capacity, productivity and efficiency. As a partner in RIN, SANEC has played a critical role in assisting with the establishment of investment from National and Provincial Government Departments in South Africa and in the Netherlands. RIN will begin its pre-feasibility studies in 3 provinces in 2015.

SANEC is open to discuss and negotiate the different facets and various forms of arrangements, which suit your needs.

Creative Industry (CI) Desk Programme SANEC in cooperation with The Art of Doing Business (TAODB) and C13 Office for Creative Development joined forces to create the SANEC Creative Industry Desk in Cape Town. The desk is established to support the creative industry. The CI desk will promote, support and connect creative entrepreneurs and innovators from both South Africa and the Netherlands creating a network and a community. In 2014 Cape Town was World Design Capital. SANEC invites companies active in the creative industry to meet with us at the Netherlands Consulate General in Cape Town, where SANEC has been hosting offices since 2014.

SANEC SERVICES

Representation If you need a more strategic and in-depth approach, the combination of the opportunities of trade and investment promotion in a representation contract might be a good formula to successfully launch your business or product. Whether your organisation is public or private, the SANEC team of professionals will represent your company, organisation or government department to create opportunities for partnership, lobby on your behalf, arrange matchmaking and promote specific investments projects. Elements in representation contracts can include trade missions to and from the Netherlands and Southern Africa, as well as events, such as round tables and exposure during networking functions. Naturally we will find the representation package that suits your needs best. Representations can be company-based, sector-based or SANEC can present and lobby on behalf of municipal, provincial or national government.

TRADE & INVESTMENT PROMOTION To increase trade and investment, SANEC assists companies to navigate the Dutch and SADC markets. SANEC provides information on how to tailor the activities to the specific market with respect to the dynamics of the sector targeted. SANEC stands ready to promote your business, region or product in a foreign country and guide on how to find future clients or investors? SANEC assists you with your trade and investment promotion, by levelling the playing field with its local knowledge to support your business strategy. SANEC helps equip those businesses with the knowledge and tools that they need to meet that challenge and by extension, promote trade and investment.

Investment Desk SANEC’s Investment Desk provides you with a platform offering support concerning any investor questions and issues you may face. SANEC can also help and advise in relation to establishment, rolling out and/or expansion of your international activities in the Netherlands and Southern Africa.

Export Desk One of SANEC’s roles is to facilitate export opportunities through the SA-NL Trade Match Programme in which new and existing exporters, sellers and suppliers can be linked to importers and buyers. If you want to start, grow or develop your exports to the Netherlands and the EU, in these priority sectors; Agriculture, Automotive, Capital Equipment and/or Chemicals, SANEC can assist you through the SA-NL Trade Match Programme. SANEC and partners offer a delivery arm for your trade enquiries and will ensure that the relevant information will be made available. Furthermore, SANEC facilitates collaboration between various stakeholders from both the private and public sectors. Read more about the SANEC Export Desk on pages 22-23 and be informed about new developments and products.

SANEC SERVICES

Annual Trade and Investment Gala Dinner & South African – Netherlands Business Golf Event SANEC´s annual highlights are the Gala Dinner and the Golf Day. An exclusive networking evening where decisionmakers from business, government, sports, arts and media will come together and celebrate economic ties between the Netherlands and Southern Africa. Every year the Gala Dinner has a special theme, with guest speakers on topics chosen/selected.

SANEC Knowledge Tour In 2015, SANEC will continue to organise its Knowledge Tour, which involves quarterly roundtables and seminars on relevant matters, such as B-BBEE, CSR and business start-up in Africa or Europe. These informative events are initiated by SANEC with the input and expertise from our members.

Supported Events SANEC promotes activities and cultural events organised by others, which are of interest to members. Members do not only meet with existing contacts during these events, but more importantly gain access to a new network and thus meeting potential clients or partners. Events hosted by members and partners can be supported by SANEC through our communication and marketing tools. We can broaden your audience by communicating to our network. If required, we can also assist in event organisation and matchmaking.

NETWORKING & CORPORATE FUNCTIONS Throughout the year, SANEC provides members with ample opportunity to meet and network, exchange ideas and learn about new experiences and business concepts. Through the networking opportunities that SANEC offer, like-minded members and associates are being introduced to each other and mutually beneficial business relationships can be developed and strengthened. Informative seminars and workshops give members the opportunity to learn more about many relevant topics. See more on the 25 networking events of 2014 in pictures on pages 18-21. Members in Business Cocktails

Business Breakfasts, Luncheons & Dinners

Every quarter SANEC members and their extended network get together at the ´Members in Business Cocktail´ functions. These networking functions are held at exciting venues and are usually in cooperation with one or two SANEC members, and usually feature keynote speakers on a particular topic or sector. It provides members with the opportunity to meet and network, as new members are introduced. During these events, SANEC staff will be present to discuss your business needs and questions while making sure you meet those potential business partners and clients you want to meet. SANEC events are a great opportunity for members to meet, share, match and learn.

SANEC regularly facilitates intimate gatherings where cuisine and business are united. We bring parties from the private and the public sector together to discuss a topic, sector or trend. An interesting table host can be the secret ingredient to a successful and inspiring morning, afternoon or evening. These functions usually feature easy access and introduction to high level business executives and government officials.

Seminars, Workshops and Forums SANEC organises seminars and workshops on ‘hot’ topics with various partners. Sharing information, debating and networking are key during these events. These events are held in cooperation with sector specific trade missions and/or specific governmental bodies to highlight and share to the latest trends, opportunities and developments.

SADC Ambassadors lunch The annual SADC Ambassadors Lunch is the perfect opportunity to personally meet and interact with the various Ambassadors and Economic Councillors from the Southern African Development Community (SADC) based in Brussels, The Hague or Pretoria, Johannesburg and Cape Town. Naturally the Ambassadors Lunch is attended by executives of high profile corporates, entrepreneurs and public organisations and involves introductions to ambassadors and trade commissioners from the various SADC countries.

Information on new South African immigration regulations was shared by the Department of Home Affairs, amongst others.

SANEC

PICTURING

SEMINAR ON SA NEW IMMIGRATION LEGISLATION Johannesburg, 2 June 2014

NEW YEARâ&#x20AC;&#x2122;S RECEPTION 2014 Johannesburg, 5 February 2014

SANEC and the Netherlands Embassy welcomed the Mayor of Rotterdam Mr. Ahmed Aboutaleb, who emphasised the opportunity for a sustainable port city partnership between Rotterdam and Durban.

FAREWELL H.E. AMBASSADOR PETER GOOSEN Rotterdam, 20 June 2014 The 2nd Members in Business Cocktail was entirely devoted to the farewell of H.E. South African Ambassador Peter Goosen.

MAP STAKEHOLDER MEETING Johannesburg, 18 March 2014

The Manufacturing Accelerator Programme (MAP) aims to increase manufacturing competitiveness. Through MAP an extra GDP growth of 3% can be anticipated in South Africa.

TRANSPORT & LOGISTICS SOUTH AFRICA SEMINAR Rotterdam, 12 May 2014 An informative business breakfast where various speakers from Nedbank elaborated on cross border Africa trade and shared perspectives on several African economies.

LAUNCH BUSINESS DIRECTORY 2014 Schiphol, 27 March 2014 SANEC proudly revealed the new Business Directory 2014 during the first Members in Business Cocktail. The event was hosted by Schiphol Group & SASOL.

BUSINESS DIRECTORY LAUNCH 2014 Johannesburg, 10 April 2014 SANEC successfully launched the Business Directory 2014 in South Africa at a networking function hosted by SANEC, Nedbank and Royal HaskoningDHV. EAST LONDON INDUSTRIAL DEVELOPMENT ZONE ROUNDTABLE Leiden, 8 May 2014

At Leiden Municipality, representatives from Dutch businesses and institutions successfully discussed Agro-Processing and Renewable Energy sectors particularly situated in East London.

SEMINAR: OPTIMISE YOUR BUSINESS SOUTHERN AFRICA Wassenaar, 20 May 2014

A seminar in cooperation with Fenedex to gain insight on best practices from successful entrepreneurs at the Witteburg Castle.

5TH ANNUAL SADC AMBASSADORS LUNCH Wassenaar, 20 May 2014 The networking business lunch at the Witteburg Castle was a great opportunity for high level networking with SADC ambassadors.

SANEC ROUNDTABLE NAMIBIAN MINISTRY OF TRADE AND INDUSTRY The Hague, 4 April 2014 At WTC in The Hague Dr. Malan Lindeque represented the Namibian Ministry of Trade & Industry during the Roundtable on investment opportunities in Namibia.

NEDBANK BUSINESS BREAKFAST Johannesburg, 8 May 2014 An informative business breakfast where various speakers from Nedbank elaborated on cross border Africa trade and shared perspectives on several African economies.

NEW YEAR’S RECEPTION Amsterdam, 21 January 2015 SANEC organised the New Year’s Reception for its members at the Heineken Experience in Amsterdam.

MATCHMAKING DURING NETHERLANDS ECONOMIC MISSION TO SOUTH AFRICA 7 July 2014

Seminars on various topics and successful matchmaking meetings, facilitated by SANEC, took place in Durban, Cape Town and Johannesburg.

OTJIWARONGO DRY PORT CONFERENCE Namibia, 14 October 2014

A SANEC representative was a keynote speaker at The First Logistic Hub Conference in Otjiwarongo on behalf of the Municipality Heusden to present Dutch business perspectives and opportunities.

1ST SANEC KNOWLEDGE TOUR: B-BBEE GUIDE AND IMPROVING FINANCIAL PERFORMANCES Rotterdam, 9 September 2014 Deloitte hosted an informative session on B-BBEE legislation and improving financial performances, which was concluded by a networking cocktail.

NETWORKING SEMINAR VOLVO OCEAN RACE Cape Town, 18 November 2014 Together with Volvo Ocean Race Team Brunel sponsor Schouten Global, SANEC hosted a successful seminar and networking event, themed Leadership the Human Factor’. MEMBERS IN BUSINESS COCKTAIL Johannesburg, 24 June 2014 Networking opportunities enjoyed by attendees with a magnificent view from the Holiday Inn Sky Bar.

DGGF MINI ROAD SHOW South Africa, 14-28 October 2014 SANEC and the Netherlands Embassy held a mini road show to inform interested South African and Dutch parties on the Dutch Good Growth Fund.

TANZANIA INVESTMENT FORUM The Hague, 15 September 2014 During the first Tanzania Investment Forum a MoU was signed and investment possibilities were presented to Dutch businesses and 50 Tanzanian delegates.

SANEC and Webber Wentzel hosted a networking event at the Webber Wentzel offices overlooking the city of Cape Town.

DUTCH INNOVATIVE SKILLS & TRAINING SEMINAR Johannesburg, 24 June 2014 SANEC and its members The Experience factory, TPG Academy and The Business Opportunity School hosted a seminar on Dutch innovative skills development solutions.

DEMOCRATIC REPUBLIC OF CONGO INVESTMENT FORUM Noordwijk, 29 October 2014 Special appearance of DRC’s Prime Minister Mr. Matata Augustin and ministers resulted in the first Democratic Republic of Congo Business Forum at Grand Hotel Huis ter Duin.

Key topic was SANEC’s Impact Investment Fund which contributed to good understanding of profitability in impact investment held at International Innovation Company.

AGRO ROUNDTABLE DURING NETHERLANDS ECONOMIC MISSION TO SOUTH AFRICA 7 July 2014 The Economic Mission led by Dutch Minister of Foreign Trade and Development Cooperation, Ms. Lilianne Ploumen, involved seminars, round table discussions and networking opportunities.

SEMINAR ON DOING BUSINESS IN ANGOLA AND MOZAMBIQUE Rotterdam, 12 December 2014 This seminar by Atlantico Business Development, Fenedex and PwC, attended by fifty Dutch businesses, will possibly result in a trade mission.

WEBBER WENTZEL MEMBERS IN BUSINESS COCKTAIL Cape Town, 16 August 2014

2ND SANEC KNOWLEDGE TOUR: SUSTAINABLE BUSINESS IN SOUTH AFRICA Delfgauw, 27 November 2014

SADC-EU AMBASSADORS LUNCH Pretoria, 29 July 2014 The SANEC network had the opportunity to meet and explore business opportunities with SADC Ambassadors during the matchmaking sessions.

DUTCH WINE PRODUCERS DINNER AT WEDGEVIEW COUNTRY HOUSE AND SPA Stellenbosch, 3 November 2014 SANEC was pleased to witness synergy between the Dutch winemakers in the Cape. Guests enjoyed sublime food combined with extravagant wines.

SHELL SANEC GOLF DAY Johannesburg, 2 December 2014 Guests enjoyed a round of golf while networking on the Royal Johannesburg & Kensington Golf course.

The TRADE-DSM Navigator™

EXPLORING REALISTIC EXPORT OPPORTUNITIES TRADE, a specialist research entity at the North-West University in South Africa, is helping organisations to streamline their market selection decisions and focus their export efforts. Using a scientifically sound methodology that systematically scans and screens international trade and market data, TRADE has developed the TRADE-DSM Navigator™, a tool designed to identify pre-qualified, realistic export opportunities: • • • • •

per HS-6 product level (or other classification system, e.g. Standard Industrial Classification) per individual product sector per industry sector (e.g. agro industry) per potential export market (e.g. the Netherlands) per potential export region (e.g. SADC or Africa as a whole)

In a nutshell, the TRADE-DSM Navigator™ evaluates and screens all country and product combinations worldwide, using four intelligent ‘filters’. Drawing on a number of qualifying criteria, each filter sequentially eliminates less realistic or promising product-country combinations (or export opportunities) in the particular market being assessed. It then categorises and prioritises the shortlisted realistic export opportunities (REOs) in different positions on a grid, known as the TRADE-Map™.

Q&A SANEC’S Export Desk spoke to Professor Wilma Viviers to gain more insight into the ground-breaking export tool, the Decision Support Model (DSM). Q: Professor Viviers, congratulations on being awarded the WTO Chair. Please could you elaborate on this global accolade? What does it aim to achieve? A: I was very honoured to receive a WTO Chair in 2014 on behalf of NorthWest University (NWU), one of only seven institutions in the world. The WTO Chairs Programme (WCP) spans a four-year period, and is designed to create a better understanding, among academics and policymakers in developing countries, of the multilateral trading system. At the core of the WCP is a wide-ranging work programme which rests on three pillars: curriculum development, research and outreach. The TRADE research entity is the main driver of the Programme at the NWU. Q: What are the main challenges that businesses are facing these days?

The Export Desk of the Southern African-Netherlands Chamber of Commerce (SANEC) has entered into a partnership with TRADE to explore viable export opportunities for SANEC’s members in the SADC region and the Netherlands, which is an important gateway into the EU. Professor Wilma Viviers is the leader of the TRADE research entity and National Research Foundation-rated researcher at the North-West University (Potchefstroom Campus). One of her primary research interests is how South Africa can improve its trade performance and competitiveness, and she is highly regarded, both locally and internationally, for her progressive thinking and work in this field. Notably, the Decision Support Model (DSM) for the identification of South African export opportunities-which she has launched in South Africa-is being lauded in both government and business circles as an efficient way to select promising export markets, which in turn helps to streamline exporters’ market development efforts. In 2014, Professor Viviers was awarded a prestigious WTO Chair by the World Trade Organisation, and she formally accepted the award from one of the WTO’s Deputy Directors-General at a special launch function held at the North-West University in September 2014. Professor Viviers sits on several national and international committees and has received numerous awards in recognition of her ground-breaking research over the years.

A: Rising competition and sluggish growth at home are forcing more and more businesses to consider exporting or, if they are already active at an international level, to diversify into new products and/or markets. But achieving international success is rarely a simple process. International trade policymakers and practitioners are faced with a great deal of uncertainty, which makes strategic planning challenging. Both groups of people are preoccupied with how to allocate their resources wisely and how to design export marketing initiatives that stand the greatest chance of delivering long-term value. Ideally, such decisions should be based on fact-rich intelligence derived from academically rigorous and scientific research methods, but they should also reflect real-world pragmatism.

A: Few businesses have the time or resources to devote to all-encompassing market studies. Not surprisingly, market selection is often a hit-or-miss affair, with the resulting export returns being disappointing. Q: Why should companies use the TRADE-DSM Navigator™? A: It is extremely systematic and thorough in its approach, and is currently the only market selection methodology that includes all possible productcountry combinations in the world at an HS-6 product level. It also has the power to reveal export opportunities in both existing and new markets. By encouraging the efficient allocation of resources, the DSM helps organisations to plan and execute their export initiatives in a timeous and cost-effective manner. Q: What are the prospects for South African companies looking to enter or consolidate their position in the European market with new or existing products? A: Very positive. According to the most recent TRADE-DSM results, there are almost 10 000 realistic export opportunities (in other words, productto-country combinations) for South Africa in Europe, of which about 500 are specifically in the Netherlands. Interestingly, in respect of more than 85% of the identified export opportunities in the Netherlands, South Africa currently has a relatively small market share and therefore a lot of untapped export potential!

Q: Why is it difficult to choose viable export markets?

SANEC and NWU look forward to a fruitful partnership. If you are planning on expanding your business internationally and to explore export opportunities between the SADC region and the Netherlands/EU, please contact the SANEC Export Desk for more information via export@sanec.co.za.

TESTIMONIALS

SANEC is an excellent platform to get in touch with other companies that operate in Southern Africa and exchange ideas and opportunities.

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‘‘With the local expertise and network of SANEC and the knowledge and network of Fenedex, we are capable to organise high quality events, of which the experiences of the entrepreneur are central. SANEC and Fenedex have jointly organised a seminar on optimising business and export and doing business in Angola & Mozambique in 2014’’.

- Willemijn Gwanmesia-Houtman, Manager Education & Training Fenedex

‘‘B e pro ing a Ne ducti mem be - E ther ve a r l So rik K ands nd fu of th uth lein n eS a Afr e, S t bo net A ica AN ard wor NEC k EC le Bo vel. with boar ard ’’ oth d a l er Me comlows mb er pa me t an nie o dM s w buil an ith d a ag ing link us s to eful Dir ec the , tor ,

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‘‘Joining SANEC has been a great experience for SolarWorks! For us SANEC is an excellent platform to get in touch with other companies that operate in Southern Africa and exchange ideas and opportunities. Our “SANEC highlight” so far was to present SolarWorks! and discuss business developments with South African diplomats as part of their international training course at the Clingendael Institute.’’ -Thomas de Wijn, Operations Director, Solar Works!

‘‘From E m Ambass bassy Direct w e want adors lu to nc brands like Merc heon. Our me say well done for your mbers th edes Be team are EU/SAD n at z n ) C game. I ormally dynamic gave exception attended (inclu d al feedb think SA , creatin ack. You ing big g good e NEC ca nation is n be pro vents bu and you famed fo t ud that please.’ r was e the inno this one upped r ’ v id e n v the t, a - Ron M in the fo tion that acKenz rm of a the Dutc ie, Foun u h n iq u der / Ow e event! ner, Em More bassy D irect

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EU-SA BUSINESS LINKS

In 2014, the EU-SA Business Focal Point (rebranded EU-SA Business Links) was jointly launched by the EU delegation and related bi-lateral chambers of commerce. In parallel to shifts in the economic relationship between the European Union and South Africa, South Africa has over the last few years initiated a number of policy and legislative changes, whose collective impact on the business environment was set to be significant. These developments resulted in an imperative for a collaborative EU approach towards South Africa; in particular, a coherent and concerted business voice to engage within the policy landscape. The EU-SA Business Links forum has made a considerable amount of progress since October 2013 when it was incepted. In terms of lobbying and advocacy, submissions and representations have been made to government departments in a number of critical policy areas, such as the Promotion and Protection of Investment Bill, the Immigration Regulations, and the B-BBEE Codes.

in South Africa has changed considerably since 2012 – when a prior survey was released. The findings of the survey will be used as an advocacy and policy impact-monitoring instrument. It is envisaged that this role will be taken over by the prospective EuroChamber, which will take over from EUSA Business Links.

European Chamber in South Africa (EuroChamber) Significant progress has also been made in terms of visibility among South African stakeholders – from both government departments and business associations. In the process, the forum has been developing partnerships with a number of these stakeholders. A working group on substandard and counterfeit goods has also been engaging with various government departments and agencies to consider models for collaboration between the EU private sector and the South African government on concrete implementation issues. Within the forum, the collaborative aspect was enhanced by the launch of EU-Connected in July 2014 – an online interactive platform within which project steering committee (PSC) members can engage in policy debates. These platform discussions have also contributed to the development of a number of issued papers. There are also a number of working groups active on the platform on the investment survey and immigration regulations.

As the lifespan of EU-SA Business Links as a project was 18 months, the logical inference has always been that it represented the building blocks for something more permanent. In that regard, discussions have been underway for the (re)establishment of the EuroChamber. Over the past year, in a parallel process, a number of chamber members of the PSC have been galvanising that process. An interim structure, with a chairman and board of directors, has now been established on the back of the previous EuroChamber. Discussions with the EU Delegation and the chairman of the Chamber are underway to consider various mechanisms for a seamless handover. All in all, EU-SA Business Links has made strides improving communication and advocacy, and strengthening the partnership between the EU business community and South African stakeholders. And we look forward to keeping the momentum of the project’s work achievements alive through the EuroChamber.

The Investment Survey EU-SA Business Links has also just completed the second rendition of the EU Investment Survey – a follow up to the White Book on EU Investment in South Africa. The timing of the survey was significant given that the climate

Professor Elias Links

ON BEHALF OF EU-SA BUSINESS LINKS

Interested in Southern African arts and music? Pioneered by Bushfire, the Firefest Route is a Southern African Festival Tour circuit, taking place during the month of May each year. This select group of festivals share a common creative aesthetic and vision for arts development in the region. The Firefest Route includes the Harare International Festival of Arts, AZGO (Maputo), Fireball (Cape Town), Africa Day (Johannesburg), MTN Bushfire (Swaziland), and Safiko Musik (Reunion Island).

RECOMMENDS

Firefest Route: A Southern African Festival Tour

SANEC

Craving for biltong and nowhere to go? Die Spens, situated next to the A1 highway in Amersfoort (The Netherlands), sells products with a ‘Proudly South African’ touch. Find your South African favourites, such as Mrs Balls Chutney, Sparletta Creme Soda, Simba NikNaks, Ouma Rusks, Robertsons spices, biltong and droewors, at www.diespens.nl

From talking stick to better results

The Hague African Festival

In 2015 the 7th edition of the annual The Hague African Festival shall take place in The Netherlands. Its a day full of music, colours and dancing and focuses on the richness of African culture and its heritage. It is a perfect occasion to enjoy African traditions and innovation the way it is meant to be. The live concerts serve as entertainment for people of all ages and all ethnicities. For more info, visit www.thehagueafricanfestival.com

This fair fashion brand inspires millions of people worldwide with their handmade beaded bracelets. Shake the World created a new market with over 500,000 craft products produced by hundreds of female crafters across KwaZulu-Natal. This Dutch Initiative showcases the simplicity of positive change in society. By wearing the colourful bracelets you join a positive movement to Shake the World! www.shaketheworld.org

Waza Africa

10.

11.

Call for Holland Alumni in Southern Africa

Nuffic has launched the Holland Alumni Network South Africa. Alumni from Dutch universities residing in the Southern African region can register to get involved in networking events, forums and sharing their experiences from their time in the Netherlands while studying at one of the Dutch Universities. Have you studied at a Dutch university. Please register via www.hollandalumni.nl

Music and sports: BossaBall!

Are you a soccer fanatic or do you consider yourself more a fancy dance floor shaker? Do you like capoeira or beach volley? Try Bossaball! This sport game, in which the Netherlands is world champion, combines elements of volleyball, football, gymnastics and capoeira. It is played on an inflatable court featuring two trampolines. In South Africa the sport is quickly becoming more popular, come give it a try sometime! Visit www.bossaball.co.za

12.

Lesotho Fashion

Basotho blankets, a traditional winter cover-up in Lesotho, are being refashioned for modern tastes. In fact, the blankets are winning international attention in the fashion world. Lesotho-born designer Thabo Makhetha makes a series of women’s capes and jackets from the blanket. Visit www.thabomakhethadesigns.co.za

13.

Lady Africa

Irene Hin, with African and Dutch roots, discovered beautiful fabrics, designs and original, independent labels during her trips to Africa. She thinks it’s time that the Dutch get acquainted with what African fashion has to offer and therefore she has been importing high quality fashion and accessory labels by established and promising designers from Africa. By connecting cultures and inspiring ethnic fashion, Lady Africa brings colour to the Dutch streets. Visit www.lady-africa.com

14.

Radio Netherlands Worldwide has launched their new web platform ‘Waza’ in November 2014. From publications in ‘What’s Up Africa’ to ‘My Song’, the platform provides an international readership with breaking news and analyses on various topics. Visit www.wazaonline.com to read up and listen to podcasts on economic, cultural, lifestyle, health, gender and social matters in African countries.

14 28

The Street Store

The Street Store is the world’s first rent-free, premises-free, pop-up charity store, giving away clothes to the poor, mahala. This pop-up is made of posters on the sidewalk, and runs entirely on donations. The concept: you bring clothes and shoes you don’t wear, and the homeless help themselves. The concept started in Cape Town in January 2014, and has been spreading throughout the world. Visit www.thestreetstore.org

Shake the World: look, feel and do GOOD!

Come stay in the Amphitheatre

Midway between Johannesburg and Durban is a piece of land encircled by mountains with two private dams and a river running through. It is on this idyllic spot that Amphitheatre Backpackers Lodge is found. The venue takes its name from a unique part of the Northern Drakensberg that is shaped like an amphitheatre.To find out more about activities and accommodation, visit www.amphibackpackers.co.za

Inspired by the South African Ubuntu philosophy, the Talking Stick Instituut offers unique workshops to improve your communication skills. The Talking Stick acts as a communication tool and has successfully proven its effectiveness in public and private organisations, as better communication creates productive collaboration, which in turn produces great results. For more info, visit www.talkingstickinstituut.nl

Marlene Dumas

Painter Marlene Dumas has been awarded Artist of the Year 2015 in the Netherlands. Born in Cape Town, Dumas moved to Amsterdam in the ‘70s to study and still lives and works there. Her intense, emotionally charged paintings and drawings address existentialist themes and often reference art historical motifs and current political issues. Marlene Dumas is considered one of the most significant and influential painters working today. Visit www.marlenedumas.nl

South African Goodies in the Netherlands: Die Spens

Vlisco x David Tlale

Award winning South African fashion designer David Tlale continues his partnership with Dutch fabric house Vlisco in his 2015 Spring/Summer collection “Feminine Allure”. Tlale says he wanted his designs to celebrate the feminist and power of the modern African woman. Visit www.davidtlale.com

If you would like to discuss the impact of the ‘Emerging African (tax) Trends’ on your business, feel free to contact us: JELLE KEIJMEL PwC Africa Desk Rotterdam jelle.keijmel@nl.pwc.com +31 88 79 21 317 ALBERT ELZINGA PwC South Africa Desk Rotterdam albert.elzinga@nl.pwc.com +31 88 79 23 471

Emerging African (tax) Trends Tax has proven to be a headline issue for CEOs and CFOs that need to take investment decisions on where and how to invest. The competitiveness of a tax regime is a key consideration when deciding where to operate, according to 65% of the CEOs active in Africa. Besides, 75% of the CEOs in Africa1 indicated that the increasing tax burden is a key area of concern2. Therefore, it is crucial for companies to be aware of the major tax trends that could impact their investment decision in Africa.

Trend 3: Increase in number of taxes as well as tax rates Governments across the African continent continue to introduce new taxes and also increase existing tax rates in order to improve their revenues. This differs from the trend in more developed regions of the world where there is a move towards simpler and more transparent tax systems. Hence it is strongly recommended that investors should ensure that their investment structures offer the appropriate flexibility to anticipate these, often sudden changes. Trend 4: Greater emphasis on indirect taxation

Trend 1: Bilateral tax treaty developments

Trend 2: Capacity of African tax authorities

The influence of indirect taxation, primarily value added tax (VAT) is becoming more significant in tax policies globally, and definitely also on the African continent. In Africa, the increase in VAT revenues is mainly improved by broadening the tax base through expanding affected transactions and eliminating existing exemptions.

Bilateral tax treaties essentially govern the allocation of taxation rights between two countries. In the past three years, about 85 tax treaty developments have taken place within Africa. In particular some countries, such as Morocco which accounts for 18 treaty developments, Seychelles (13), Mauritius (12) and Ethiopia (10) are real frontrunners. It however remains to be seen whether this development will have any material impact on the competitiveness of these countries’ economies.

Most of the tax authorities across the African continent continue to make significant progress in terms of their competence, capacity and sophistication. These developments have served to improve the quality and legitimacy of tax legislation, enhance objective discussions between tax authorities and tax payers, and provide more certainty for companies on their tax positions.

Ordinarily, indirect taxes should have more or less a neutral effect on investment decisions. In Africa however, this does not always apply, especially when considering the multitude of issues with VAT refunds, recoverability of VAT and for some countries double VAT taxation. It is therefore recommendable that investors should consider all types of applicable taxes when making their investment decisions!

Despite the positive trends, there still remains the perennial issue of inconsistent and ‘questionable’ interpretation of legislation. Notwithstanding, this trend is commendable since it will ultimately lead to improved certainty for the taxpayer.

Trend 5: Emergence of Francophone region

Highlighted below are some of the most significant tax trends emerging in Africa

Bilateral tax treaties provide companies with tax benefits, which can be significant, given the generally high tax rates prevailing in Africa. Hence, it is important for companies to carefully consider the impact of bilateral treaties on their investment decision regarding where and how to invest in Africa. 30

Before now, the Francophone African region was always considered a difficult region in which to do business as there was very limited alignment of tax legislation to practice, tax systems were not transparent, limited legal certainty, etc.

The Francophone region has developed significantly in the past years from a tax and regulatory perspective. Examples are the adoption of a VAT system, establishment of a large tax payer office, implementation of a tax payer registration system and improving tax payer services and audit. The developments are encouraging and stimulate investor attractiveness. Given its size in Africa, the Francophone region is definitely a region to take into account when making investment decisions for Africa. Trend 6: Transfer pricing Finally, Africa is focusing more on transfer pricing. Countries are rapidly introducing transfer pricing regulation as well as stricter compliance requirements, audits, disputes etc . The introduction of transfer pricing regulations without the relevant complementary support systems poses significant challenges for taxpayers in Africa. For example, the lack of comparable data, knowledge and competent resources within the tax authorities as well as the lack of tax treaties within Africa may lead to double taxation. In practice we see many companies taking their global transfer policy as a point of departure for their (local) transfer pricing policy. Many foreign investors take the position that this may be a starting point, but the policy should be tailored to the specific country. Just using your global policy is not good enough, compliance with local transfer pricing regulation is a must. 1 17th Annual Global CEO Survey: Tax strategy, corporate reputation and a changing international tax system 2

The African Business Agenda, September 2014, 4th edition

COLUMN

“And now...

for something completely different.” Monty Python

For us it was obvious that it had to be somewhere in Africa. On our travels, we visited 23 African countries, but to really settle there were several conditions that needed to be met. A place where you really like to live, where you can do business in a more or less normal way, where you speak the language (to avoid the “Ik vertrek” syndrome), where the climate is pleasant and where you don’t have to drive for hours to do some decent shopping or go to a theatre. South Africa and particularly Stellenbosch was the obvious choice. On the 1st of October we landed at Cape Town International and then headed for Stellenbosch our home town until now. In Mid November, a 2 hectare small-holding was purchased, comprising a large manor house, a small manager’s cottage and half a hectare of blackberry plants. The manor house was spacious - with ample space for 6 guest rooms - but had to be renovated completely. Before we could start renovating, a significant hurdle had to be overcome: get all permits in place (rezoning/guesthouse permit and building permit). A lengthy process, not helped by objections of one of the neighbours. Obviously, choosing the right architect, town planner and constructor (just to name a few) is key. Personal meetings with the right officials of the Municipality can work wonders. (And no, bribes don’t work here!) Building in South Africa requires a fair amount of patience and good humour. These will be tested! Don’t be surprised if the self-appointed ‘best plumber of the Cape’ swopped hot and cold water pipes. Flush the toilet with hot water? “This is Africa!” Choosing good suppliers is not always easy and once you have found one, treat them with respect. There are a lot of cowboys out there. Another challenge is to hire good staff. Recommendations from colleagues or friends are usually a good starting point. We have focussed on the quality of work, have set certain boundaries and have a surplus of staff to cover unexpected absenteeism.

It’s 2003 and we - Dutch/Swiss couple Jan Zevenbergen & Annemarie Marti decided it’s time for ‘something completely different’, or - in Dutch “doe eens gek!”. And thus, we said farewell to well-paid jobs in advertising & hospital consultancy…

Finally, on the 1st of July 2005 Allegria guesthouse opened its doors. By that time, a fancy website was live and it didn’t take long before the bookings came in. In the same year, half an hectare of Shiraz was planted. The hospitality industry in Stellenbosch is quite well organised, but occasionally moves slowly (SA is an exercise in patience) and being outspoken like the Dutch is not common. Nevertheless - as I experienced - even a ‘cheesehead’ can become a member of the Board. 2010 was the year of our first harvest. In the meantime we employed (on a consultancy basis) an excellent viticulturist and an equally qualified winemaker. A bit to our (pleasant) surprise, the first vintage was awarded 4 stars by Platter and received a Vitis Vinifera double gold. The vineyard currently yields approximately 3.300 bottles per vintage. We’re now looking for interested parties in the Netherlands to import our fine, exclusive wine.

Jan (1953) currently is a member of the ‘Special Advisory Committee: Marketing’ of Stellenbosch360, as well as chairman of Stellenbosch Publicity & Marketing, a N-PC funding brand Stellenbosch, i.e. providing resources for the marketing of Stellenbosch, an initiative unique to South Africa.

: s n o i t a n i t s e D t n e stm

L N & C SAD Inve

As one of Africaâ&#x20AC;&#x2122;s major trading blocks, the Southern African Development Community (SADC) is on a path towards sound growth and development. The region has become a major focus for potential international business, trade and investment. Driven by industrialisation and capacity building in the region, this is viewed as crucial in order to supply for the rising demand. Therefore, key developments in infrastructure, training and skills, energy production and distribution have become more important in order to enable sustainable economic growth.

Many SANEC members have grasped the opportunities available in those various countries, and SANEC has therefore kindly requested that they share their experiences of doing business in the various countries with us. The following pages elaborate on business conduct in the SADC countries, as well as provide a framework on how to do business in the Netherlands. BUILDING SADC PORTFOLIO The Southern African Development Community consists of 15 member states: Angola, Botswana, Democratic Republic of Congo (DRC), Lesotho, Madagascar, Malawi, Mauritius, Mozambique, Namibia, Seychelles, South Africa, Swaziland, Tanzania, Zambia and Zimbabwe.

SANEC SUPPORT Given the aforementioned activities, SANEC managed to take further steps to promote, coordinate and develop the broader concept of international networking and partnership building, and will continue to do so in 2015 and beyond. SANEC will persist in offering support and assistance to our members looking to venture into business, investments openings and opportunities in the SADC region and to engage all interested investors; entrepreneurs; organisations, partners and resources, in the Netherlands and Southern Africa.

SANEC has close contacts with high level decision makers in both the public and private sector in SADC, as SANECâ&#x20AC;&#x2122;s involvement in the SADC continues to expand through related activities and partnerships with key stakeholders. Events such as the first Democratic Republic of Congo Trade and Investment Forum and the first Tanzania Investment Forum 2014, give SANEC the opportunity to bring business and high profile government officials from various SADC countries together. In addition to enhancing relationships with relevant guests, these and similar events such as the Angola & Mozambique Business Forum also provided useful insight in business opportunities and business practice in the SADC region. On an annual basis, SANEC invites its members to the SADC Ambassadors Luncheons, where guests have the opportunity to meet with ambassadors of the EU and SADC countries. In the transport and infrastructure sector, SANEC has cooperation agreements (MoUs) in place with the Walvis Bay Corridor Group, the Maputo Corridor Logistics Initiative and the Dar-es-Salaam Corridor Group.

NB. All the numeric indicators in this article originate from the CIA Factbook. GDP numbers and Economic Growth % are from 2013 and the Population numbers are from 2014.

S D N A L R E H T NE

SANEC as an organisation aims at building credible, long lasting, sustainable, empowering and efficient partnerships with our members and associates, enabling them to connect, and to deepen their existing relations within the SADC Region, or assist them in exploring doing business in the Dutch market. With an ever-growing European footprint, in 2014 BOS officially made the Netherlands their European Headquarters. BOS chose the Netherlands for multiple reasons, primarily the ease of doing business there. The financial benefits of lower set-up costs and favourable tax conditions, ease of travel between Cape Town and Amsterdam, and their similar time zones, coupled with the great contract manufacturing, logistic and distribution partners located in this region have ensured a smooth launch into Europe. In addition, there is a very strong network of support offered by many Dutch organisations to develop business in the region, and the support BOS has received to date from the Dutch Consulate and SANEC has proved invaluable, for example SANEC’s assistance in the investment process. There’s a familiarity with the Netherlands and South Africa that makes this a very natural decision for the brand, from the language of Afrikaans to their sense of humour!

BOS Ice Tea, the range of refreshing organic Rooibos ice teas blended with all-natural fruit flavours, offers a compelling proposition of style, celebrated premium design, great taste and health under-pinned by compelling product intrinsics (organic single source Rooibos, no caffeine, no colourants, no preservatives, low in sugar). Launched in South Africa in June 2010, BOS soon took to the hearts and minds of consumers who identified with the brands celebration of design and creativity. In September 2013, BOS launched into Europe, with Belgium and the Netherlands being the first to experience this refreshing ice tea. BOS hits the sweet spot, filling the gap in the EU beverage market, offering consumers a strong brand and a natural, healthy product. 36

As BOS founder, Grant Rushmere explains, “The name BOS has a double meaning in South Africa. It’s derived from the word Rooibos (red bush) – the key ingredient in our product. It’s also a slang word that means crazy – in a fun way. We use our name as a license to be adventurous in our actions, to take risks, encourage self-expression and above all to have fun! BOS is not just an ice tea; it’s also an experience and a uniquely African way of looking at life.” BOS strives to be an ethically managed business (from farm to table). From the sustainable farming of the key intrinsic, Rooibos, at Klipopmekaar Farm in the Western Cape, which is committed to producing Rooibos ethically, naturally and in an environmentally sustainable and socially responsible manner, to the brands commitment to sustainability by planting 1 tree for every 2000 units sold in under privileged, under green schools. With their unique vision, cool packaging and philosophy of “healthy can be fun”, BOS is inspiring consumers across the world.

In continuing our theme in 2014, “An action plan for Trade and Investment in SADC” as a driving factor, this enabled our organisation to offer events which provided a unique possibility to discuss opportunities and projects with the ambassadors of the SADC and EU countries at our annual Ambassadors Lunch in the Hague and in Johannesburg, who further discussed topical solutions and looked to address ways in which Europe can support Africa in trading across the continent.

CAPITAL: Amsterdam | GDP $722.3 billion | ECONOMIC GROWTH -0.8%

NATIONAL INDICATORS POPULATION: 16,877,351 | COUNTRY SIZE: 41,543 km2 The year 2014 marked an important year for SADC and EU relations, which resulted in negotiations for an Economic Partnership Agreement (EPA). The SADC EPA Group consists of 6 out of 15 members of the Southern African Development Community (Botswana, Lesotho, Mozambique, Namibia, Swaziland and South Africa), Angola may join the agreement in future. The other eight SADC Member States (Democratic Republic of Congo, Madagascar, Malawi, Mauritius, Seychelles, Tanzania, Zambia and Zimbabwe) are negotiating other regional EPA configurations. Lesotho, Botswana, Namibia, Swaziland and Mozambique from 2014, now enjoy duty-free quota-free access to the EU on a temporary basis provided for in the EU's "Market Access Regulation". The EU imports mainly diamonds (mostly from Botswana), precious stones and metals, fish (Namibia), sugar (Swaziland), as well as fruit and nuts. In 2013, total EU exports to the region represented €33 billion.

Centre for the Promotion of Imports (CBI) empowers partnerships for business support organisations, policy makers and exporters. In an effort to assist clients and members to develop and promote their exports, you will inevitably encounter questions such as how to comply with European market access requirements, or how to spot new market opportunities? The CBI’s programmes are aimed at boosting the competitiveness of the business exporters, businesses on the European markets and provide insight in all possible challenges for business support organisations, policy makers and exporters seeking access to European markets.

SANEC member AWVN is a consultancy employer in the Netherlands and offers services in an overview of terms, conditions, laws of labour in a particular country and also provides aid to those employers working in countries in SADC such as South Africa. With the new employment laws arising in SADC regions such as in South Africa, it is important for companies to keep up to date with the changes and procedures in these legislations and to also protect foreign nationals who are on special projects, ensuring that they are protected, safe and well prepared for the changes that accompanies moving into host countries.

Angola has been growing fast in the last few years as a result of its high oil production. However, due to significantly low oil prices, 2015 will be an economically difficult year, president Dos Santos said in his year-end address in Luanda. Given that the government relies on oil for more than three quarters of its revenue, the falling oil prices prompted the southwest African country to scale back investment plans. However, growth plans are expected to take place in non-oil sectors of the economy as well as in other locations, thus spreading development outside the capital Luanda. It is projected that there are great opportunities in agribusiness, tourism, logistics and other sectors throughout the country.

SANEC member Atlantico Business Development has started offering consultancy services to foreign companies entering Angola from 2014, after studying the local market for almost two years. “The business culture in Angola is highly complex”, says Arnout Nuijt, Managing Director at Atlantico Business Development. However, he adds: “Inspite of the complexity, I can say, that as a Portuguese speaker, I feel very comfortable doing business in Angola”. The company has been setting up a large network of agents, partners and specialist consultants to assist their clients, and it is their aim to bring a high number of Dutch businesses to Angola in the coming years, either as investors or as exporters. The Netherlands is not yet in the top 20 of Angola’s largest importers, so there is a huge space for improvement and a huge market to conquer. The capital Luanda is set to become Africa’s third biggest city, inhabited already by an expanding middle class. “Angola and Mozambique share some striking similarities that set them apart from the rest of Africa”, says Nuijt. These countries do not only share a common history of Portuguese colonisation, a period that brought them things like a common language, a Latin business culture and a very rudimentary infrastructure. They also share another history: a common liberation struggle that brought independence in 1975 and consequently 15 or more years of communist one-party rule. Both these periods left their mark on the political system and the overall organisation of the countries.

Avit International is another SANEC member which has been conducting business in Angola. Avit International is an IT network integrator in the field of Enterprise Networks, Security, Collaboration, Data Center and Cloud Solutions. Avit set up a joint venture with a local partner, which received a Dutch PSI grant in 2013. Due to the networks of their local IT consultant and JV partner, Avit Angola immediately hit it off. “Despite the hurdles one has to overcome in Angola in terms of procedures, understanding cultural differences and different business approach, the country has great potential”, says Bob Kok, Managing Director. He gives other entrepreneurs the following advice: "It is essential to immerse yourself in the local culture. Make sure you know the mentality and preferably turn to a good local advisor. This can help protect you from pitfalls."

A L O G N A CAPITAL: Luanda | GDP $131.8 billion | ECONOMIC GROWTH 5.6% NATIONAL INDICATORS POPULATION: 19,088,106 | COUNTRY SIZE: 1,247,000 km2 Kok says: “Our local joint venture partner introduced Avit to the local market. In addition to the benefits of a local partner, it has been essential to AVIT’s competitive edge to employ local and trained support staff. Dutch colleagues are training the local Angolan staff, not only on a technical or business level, but also in internalising the Avit business culture.

In 2013, when Avit was awarded with the PSI grant, fellow-Dutch company Fugro also received a PSI grant. To facilitate growth of Fugro in West Africa, Avit implemented a data centre, network, IP-Telephony system for their new office in Sonils, Luanda. With the local partners of Avit, Fugro was offered a turnkey solution. Fugro’s office is being supported and maintained by Avit Support Engineers, enabling Fugro to focus on its core business.

“Setting up a business in Angola is challenging but with the right people and local input it can be very rewarding.”

“The partnerships that have been set up in the past two years proved to be a necessity and rewarding.” 39

A N A W S T BO

Botswana has maintained one of the world's highest economic growth rates since independence in 1966. Although economic growth was negative in 2009, through fiscal discipline and sound management, Botswana transformed itself from one of the poorest countries in the world to a middle-income country. Within Africa, Botswana ranks 5th in the World Bank’s Ease of Doing Business Report. Furthermore, the country is known for its low level of corruption.

CAPITAL: Gaborone | GDP $34 billion | ECONOMIC GROWTH 3.9% NATIONAL INDICATORS POPULATION: 2,155,784 | COUNTRY SIZE: 581,730 km2

SANEC member PwC has been in Botswana for a number of years and has assisted many clients with setting up their (new) businesses and/or expanding their businesses. PwC explains that when investing into Botswana, it pays to carefully consider the structuring of your investment. Botswana provides for a beneficial regime for investment funds, finance and insurance related businesses. This regime is called the International Financial Services Centre (IFSC) regime and provides for various reduced tax rates, the possibility to repatriate dividends in a tax efficient manner and remaining able to benefit from the double tax treaties that Botswana has concluded.

(AIDS associated) antiretroviral drugs for their people and there is a level of awareness with regards to general wellness issues. Nevertheless, the prevalence of HIV/AIDS is still the second highest in the world and threatens Botswana's impressive economic gains. Generally, Botswana is a paradise for anyone who wants to expand their business or even to start from scratch. The crime rate is extremely low and business is conducted in an ethical and honest manner.

Based on the experience of PwC and a survey they held in 2013, Botswana is found to be one of the countries with the least difficult tax challenges within the African continent. “The same applies when we ask our clients to indicate how Botswana ranks in terms of the biggest risk of uncertainty about taxation and regulatory laws’’, states Jelle Keijmel from the PwC Africa Desk. Diamond mining has fuelled much of the expansion and currently accounts for more than one-third of GDP, 70-80% of export earnings, and about one-third of the government's revenues. Tourism, financial services, subsistence farming, and cattle raising are other key sectors. The government holds a small percentage of the revenues of the mining industry, which is wisely spent on education. As a result the people of Botswana have a high level of literacy. Generally the people have a good understanding of English. The banking system in Botswana is advanced and most consumers carry debit cards. Botswana also has free health services offered to their people at both clinic and hospital level. They were the first country to provide free

SANEC hosted the very first Democratic Republic of Congo-Netherlands Trade and Investment Forum in The Hague in 2014, facilitating meetings between Dutch and Congolese entrepreneurs and organisations. The forum was led by The Honorable Prime-Minister of The Democratic Republic of Congo, Mr. Matata Mponyo Augustin who was accompanied by delegation of Ministers. The Forum marked the dawn of new business creation for companies, entrepreneurs and organisations from both countries who have found interest in various sectors. The goal of the event was securing and developing business partnerships. The Forum organised by SANEC with the assistance of NABC, aimed at creating a solid foundation for the foreign trade relation, stimulating future connections between the DRC and the Netherlands business community.

The DRC is an important new player in the African continent, given its fast growing economy, location and diversity in the various sectors. The economy is driven by mining copper, cobalt, gold and diamonds, improved agricultural productivity and infrastructure reconstruction. An increased focus on agriculture continues to help the Congolese to capitalise on DRC's rich potential and support developing a wider economic base and job creation. The DRC is currently in the top 10 fastest growing economies in the world, offering vast amounts of trade and business opportunities driven predominantly by mining and infrastructure development. Other large contributors to economic activity are agriculture, wholesale and retail trade. In the past twenty years, the country has gone through many changes politically and economically. As an indication, in 1994 the inflation was measured at 10000%, where as in the year 2014 this was measured at 1%. The Democratic Republic of Congo does however offer a huge untapped market. With local people, and adapted solutions to the specific needs and constraints of the local market, the DRC offers substantial growth potential. An emerging middle-class is clearly evident in the larger urban areas, in particular in Kinshasa – with a population of over 9 million – and Lubumbashi – with a population 2 million people.

In order to attract more foreign business, the DRC government has improved the ease of doing business over the last years. Procedures for starting a business in the Democratic Republic of Congo have become less time consuming and less complex. Various business start-up procedures have been eliminated and the time required to complete company registration and obtaining a national identification number have been reduced. Additional public notaries were appointed and a one-stop-shop for business start-ups was created.

C R D CAPITAL: Kinshasa | GDP $18.56 billion | ECONOMIC GROWTH 6.2% NATIONAL INDICATORS POPULATION: 77,433,744 | COUNTRY SIZE: 2,344,858 km2 Although the minimum capital requirements for starting a business has increased, the overall process has become more transparent. Besides this, access to electricity and connectivity to the grid have improved. The utility in Kinshasa reduced the number of approvals required for new connections and reducing the burden of the security deposit. Also, between 2010 and 2015, importing and exporting have become more efficient. The participation of private companies in the terminal handling process at Congo’s main port of Matadi has reduced cargo handling time by improving the quality of service.

“The macroeconomic environment is increasingly stable, with low inflation averaging less than 2% in both 2013 and 2014 - and strong GDP growth and a stable local currency.”

As a proudly Congolese enterprise, Trust Merchant Bank (TMB), a SANEC associate through TMB’s Belgian office, has partnered with a number of international organisations, which has proven to be mutually beneficial. On the one hand, TMB benefits through the expertise and global scale of their partners, and on the other hand, partners benefit from their unrivalled local insight into the Congolese business environment.

NB. All general information on doing business in the DRC originates from the Doing Business Report 2015 - Economy Profile 2015, Congo, Dem. Rep.

O H T O S E L

Lesotho is not just an ordinary country of Southern Africa. In fact, it is not an ordinary country in the world scenario at all - as it is one of three landlocked countries that is completely surrounded by its only neighbour - South Africa. The most notable geographic fact about Lesotho, apart from its status as an enclave, is that it is the only independent state in the world that lies entirely above 1,000 meters (3,300 ft) in altitude.

NATIONAL INDICATORS

CAPITAL: Maseru | GDP $2.457 billion | ECONOMIC GROWTH 4.1% POPULATION: 1,942,008 | COUNTRY SIZE: 30,355 km2

The earnings of the Lesotho nationals working in South Africa account for a substantial proportion of the country's income. Inside the country, 86% of the workforce is engaged in agriculture. Lesotho's vulnerability to drought has led to the fact that over half the country's food is being imported from South Africa. There are reserves of ores and minerals, including diamonds and uranium, but little exploitation has taken place. Lesotho's government has historically relied on foreign aid, particularly for infrastructure programmes.

The most important project of recent years is the Lesotho Highlands Water Project, which delivers water to South Africa and provides 60% of Lesotho's electricity supply.

The increase of unionism is starting to make the employment environment difficult, especially with the unions that prefer to be more militant than supportive to their members or the employers. Another obstacle of doing business in Lesotho is that there is not much access to necessities such as general equipment, this can make having a business in Lesotho difficult at times. â&#x20AC;&#x153;Luckily cities such as Bloemfontein and Johannesburg in South Africa are close enough to source these, however it can be inconvenient when it happens frequentlyâ&#x20AC;?, says ACE. A big positive is that the Lesotho National Development Corporation is helpful with the start-up of new firms, and it is not difficult to get the necessary licenses and permits. The Lesotho Revenue office is approachable and supportive to businesses. Lesotho is a very small country and senior government officials including ministers are quite accessible, and have a genuine interest in industrial development.

SANEC member African Clean Energy (ACE) is a family owned manufacturing business in Lesotho. ACE manufactures highly efficient smokeless woodstoves for cooking. These stoves use the principle of forced ventilation and pyrolysis, saving two third of the amount of fuel a normal stove consumes, and practically eliminating dangerous smoke.

The majority of the workforce in Lesotho has access to secondary education, generally speaks English and is literate. Unfortunately, the unemployment rate is high; there are many candidates for every job.

R A C S A

G A D A M The economy is mainly driven by extractive industries, banking, transport, livestock and textile, however agriculture, including fishing and forestry, is the mainstay of the Madagascar economy. Furthermore, tourism has started to become a source of growth.

CAPITAL: Antananarivo | GDP $10.53 billion | ECONOMIC GROWTH 2.6% NATIONAL INDICATORS POPULATION: 23,201,926 (July 2014 est.) | COUNTRY SIZE: 587,041 km2

Netherlands government institute CBI has been supporting companies in Madagascar to become export ready. Remco Kemper – an external export expert for CBI – works with six SMEs in the craft sector in Madagascar. These companies design and produce fashion and home accessories and one company specialises in custom-made sustainable packaging solutions. Kemper assists them in bringing their propositions and company processes up to the required level for exporting in a sustainable manner. Kemper explains that the Malagasy producers are known for their 'magic fingers'. The high level of finishing of intricate designs is apparent when looking the quality of the embroidery, knitting, crochet, marqueterie and the production of rabane, a stark fabric woven out of raffia. SANEC member Arno Steenkist - owner of Accord Knits - actively manages a textile company in Madagascar specialised in knitwear. Accord Knits, has been operating in Madagascar since 2001 and currently employs 6000 people. Their main market is Europe. “Since the financial crisis of 2008, the European market has been depressed, says Steenkist, and this has forced them to look into new markets, such as South Africa.” Given Madagascar is also a member of the SADC, its exports have duty free access to the South African market. South Africa currently takes about 5 to 10% of their exports in volume.

The financial crisis of 2008, compounded by the political crisis in Madagascar in early 2009, has put stress on their relationship with international banks, which were unwilling to continue to finance the operations and advised to cut down capacity. Instead, the company negotiated financial deals with their customers, better payment terms with the suppliers, and developed relationships with local banks, allowing for their operations to continue without the layoff of workers.

“It is proof that creating strong business partnerships and confidence is advantageous in a crisis face-off.” According to Steenkist, doing business in Madagascar is per definition a challenge due to the weak infrastructure of the country, the high cost of energy and telecommunications, and high cost of logistics. However, the qualified and relatively low cost labor compensate for these disadvantages. Because of the aforementioned constraints, Madagascar is not a cost leader and therefore not suitable for mass production of basic textile products. Therefore, Accord Knits has taken a different road by manufacturing higher value added quality products, in order to be able to enhance their manufacturing practices in Madagascar.

I W A MAL

Malawi ranks among the world's most densely populated and least developed countries. It has however showed signs of promising economic prospects and opportunities in the telecommunications, agricultural, tourism, finance and manufacturing sectors. Malawi has three important resources: people, plentiful fresh water and arable and fertile land. The economy is predominately agricultural with approximately 80% of the population living in rural areas.

Agriculture, which has benefited from fertilizer subsidies since 2006, accounts for one-third of GDP and 90% of export revenues. The performance of the tobacco sector is key to short-term growth as tobacco accounts for more than half of exports. The economy depends on substantial inflows of economic assistance from the IMF, the World Bank, and individual donor nations.

CAPITAL: Lilongwe | GDP $3.683 billion | ECONOMIC GROWTH 5% NATIONAL INDICATORS POPULATION: 17,377,468 | COUNTRY SIZE: 118,484 km2 SANEC associates Wieger Voskuijl (paediatrician) and Ellen Bosnak (psychiatrist) are a married couple from the Netherlands who work for Doctors for Malawi (www.doctorsformalawi.org). They are in Malawi to educate future Malawian medical professionals, provide essential basic physical and mental healthcare, and guide local clinical research to advance the state of medical knowledge in malnutrition in children, a WHO defined worldwide problem. They stipulate that the country has a very youthful African population, with 50% of inhabitants under the age of 15! There is a vast potential of working labour, leading to the densely populated areas in cities such as Lilongwe.

According to SANEC member KPMG, Malawi is an investment destination of note, with promising economic prospects and major opportunities in the telecommunications, agricultural, tourism, finance and manufacturing sectors. The Malawian government encourages both domestic and foreign investment in most sectors of the economy without restrictions on ownership, size of investment, source of funds, or the destination of the final product. There is no government screening of foreign investment in Malawi. Apart from the privatisation programme, the government’s overall economic and industrial policy does not have discriminatory effects on foreign investors.

Minimum wages tend to be lower in Malawi than in neighbouring countries.

While operating costs are relatively low, large-scale road transport is costly, due to the fact that Malawi is a landlocked country. Currently many challenges exist, but with a change in political will, the Warm Heart of Africa can be at the heart of immense business opportunities in the decades ahead.

Lake Malawi is the 5th largest fresh water body of the world and posseses seemingly, endless prospects for irrigation. Crops can easily grow in Malawi’s tropical climate with approximately three months of “rainy season”. These seasonal rains however, also have a strong influence on the economy. Before and during the rain period, consumer confidence tends to dwindle. It is important to note, that the government has made it a priority in 2014 to stabilise the Malawian Kwacha. Malawi has experienced a number of setbacks over the last years, including a general shortage of foreign exchange. This damaged its ability to pay for imports, and fuel shortages that hindered transportation and productivity, the good news is that economic revival is however on the agenda for the government.

S U I T I UR

Mauritius is an upper-middle income Island nation and is considered as one of the most competitive, stable and successful economies in Africa. Mauritius is considered amongst the freest and most business friendly countries in the African continent, its ease of doing business against 189 countries (economies) according to the World Bank was 29.

A M

The country actively seeks and prides itself on being open for business and holds one of the world’s most open economies to foreign ownership and is one of the highest recipients of foreign direct investment per capita.

CAPITAL: Port Louis | GDP $11.9 billion) | ECONOMIC GROWTH 3.4% NATIONAL INDICATORS POPULATION: 1,331,155 | COUNTRY SIZE: 2,040 km2

Well known for the production of sugar, the Mauritian government has embarked on a policy of diversification and the island now benefits from considerable tourism, clothing, jewellery, agricultural and financial industries. Over the years, Mauritian manufacturers have invested heavily in new technology emphasising sustainability to compete with other manufacturing regions and to attract buyers from around the world. Today, high-end international fashion brands produce in Mauritius and international organisations have offices on the island. Mauritius is strategically located along the trading route between Asia and Africa and is a key sourcing hub among others for the textile and apparel products. Therefore, many international companies use Mauritius as a base for their venture to continental Africa. SANEC member Stefanie Bertram - owner of BeKo Consulting - has been working successfully in Mauritius for many years. Mauritius was part of her regional responsibilities when she worked as Director Sales and Regional Vice President Commercial Operations EMEA with the US based manufacturer Gerber Technology. Working closely with local agents and using their expertise of the region has proven very successful. These partnerships have enabled Bertram to quickly build strategic alliances with companies, trade organisations and educational institutions in Mauritius. Another great example of a Dutch company benefiting from this growing economy is SANEC member Lutèce Mushrooms.

The company is a modern, market-oriented organisation that specialises in the processing of mushrooms into a broad range of products. Lutèce Mushrooms is also the largest producer of preserved mushrooms in Europe. The company has business experience in Mauritius for the past eight years. According to Sales Manager, Daan Opheij: “The business environment in the country is flourishing with eminent growth and we are glad that we decided to invest in Mauritius.” Their goal is to strengthen current relations and to try launching new products in the country in 2015.

Foremost over the years, the country has meticulously assembled the pre-requisites to make the island a business-friendly, profitable and safe location of unmatched service quality, for both traders and investors. Mauritius pursues a liberal economic policy with regards to international trade, investment and tourism, has a preferential market access to the EU (EPA), USA (under the African Growth and Opportunity Act- AGOA) and Africa (SADC and COMESA).

The country offers a wide network of Double Taxation Avoidance Treaties (DTA’s), Investment Promotion Agreements and close historical, political, economic and cultural ties with countries on the competitive edge of technology and information society (India, China, Europe, Asia and USA). Furthermore, state-of-the-art infrastructure and reliable support services, airport and port logistics facilities, telecommunications, banking and finance, business parks, industrial facilities and office premises are in place.

“The business environment in the country is flourishing with eminent growth and we are glad that we decided to invest in Mauritius.” 51

A firm believer in trade-led growth, CBI is seeking more partners throughout Africa

SUPPORT CBI IN BOOSTING AFRICAN EXPORTS Many African countries have a lot more potential for exporting to Europe than they realise. With the right kind of support, entrepreneurs from Africa can be connected with European markets, thus making a vital contribution to sustainable economic development across the continent, says Dutch government agency CBI. CBI (Centre for the Promotion of Imports from developing countries) is looking for partners eager to join in boosting African exports. Having run integrated export value chain programmes with a focus on export development and promotion, for over forty years, the agency is now seeking to expand its reach - and its impact on sustainable economic development - throughout Africa. ‘Our first step is to get together with as many partners as possible in order to remove the hurdles hindering African entrepreneurs from gaining a foothold on international markets,’ says Henrique Postma-Hazelaar of CBI’s Team Africa. ‘Partners can be government and trade promotion agencies, chambers of commerce, sector associations, export clusters, export marketing specialists and individual businesses - and everyone who shares our vision of economic growth through increased exports.’

MANY CHALLENGES The CBI Team sees many challenges. ‘To begin with, African countries – particularly the Least Developed Countries (LDCs) and fragile states - lack the business and physical infrastructure needed for exporting to Europe,’ says team member Laurenske van den Heuvel. ‘Transport and logistics can be problematic. Supply chains tend to be under-organised. Then there is the problem of insufficient awareness of European market requirements among businesses. A lot of support is needed to get individual SMEs as well as sectors and supply chains export-ready. Another challenge we’re eager to take up is the improvement of individual country images and gender equality in business.’ Rather than being daunted by the journey ahead, CBI is excited to be penetrating deeper into Africa’s export potential, says Henrique. ‘Our experience at CBI proves that it can be done. Over the years, we have helped dozens, if not hundreds, of African businesses achieve lasting success in Europe - in sectors ranging from tourism and handicraft to fruit and vegetables, coffee and tea, and natural ingredients for food, cosmetics and pharmaceuticals. We don’t just believe in economic growth based on increased exports by a solid middle class of SMEs, we can see it taking place before our very eyes. This is why we’re confident about inviting partners to catch the fire and join us in transforming some of Africa’s struggling local markets into healthy, globally engaged economies.’

THE STRATEGY OF CBI’S TEAM AFRICA CBI’s Team Africa consists of 18 staff members. The team’s strategy is to join forces with local and national players in African countries, offering support to individual businesses as well as strengthening the capacity of entire supply chains and sectors. With its networks, CBI offers extensive export training programmes on-site in developing countries, geared to both SMEs and Business Support Organisations (BSOs). CBI is also Europe’s leading producer of market information for developing country exporters seeking access to Europe’s markets. Worldwide, CBI works in 27 sectors across 48 developing countries. In Africa, the focus is on LDCs and fragile states. CBI’s mandate covers all countries on the list for the Dutch Good Growth Fund (DGGF).

E U Q I B

Mozambique is booming, with prospects of huge gas reserves in Northern Mozambique destined to grow strongly for the foreseeable future which will bring opportunities for international corporations and sub-providers. Business opportunities abound in the logistics, oil & gas, mining, real estate, tourism and other sectors. However, despite Mozambique’s high GDP growth rate it is still a low income country.

SANEC Member IBN Business & Immigration Solutions said they find business conduct challenging in Mozambique. IBN describes bureaucracy, corruption and lack of infrastructure as the biggest challenges to overcome as a foreigner doing business in Mozambique. “We believe this can only be overcome with establishing a local office or with a reliable partner on the ground. Flying in for a few days every now and then will not be the answer”. SANEC Member Atlantico Business Development, is active in Mozambique since 2012 as a consultant for foreign companies wishing to invest or do business in the country. A partnership was formed with a respected local law firm, in order to be of better service to those who want to invest in the country. Managing Director Arnout Nuijt has a positive outlook on Mozambique’s business culture, he states: “Investing in Mozambique takes time and profit may come slowly, but being part of the development of a country that is still among the world’s poorest is very exciting.” He explains that it is a frontier market where you can still build a business from scratch; watch it expand year by year until it becomes an important local player.

“You’ll be in Mozambique for the long run, not for a quick buck.” 54

Nuijt concludes that for investors it is worth realising where Mozambique ‘is coming from’. He says it is necessary to be aware of the country’s history and both its Portuguese and communist heritage when dealing with the local bureaucracy for instance. Mozambique continues to attract great confidence from different investors from around the world and was the second largest destination of foreign direct investment in Africa in 2013, according to Reuters International. Mozambique is part of the list of most promising countries, according to Business Monitor International (BMI) report 2012, labeled as "African Lion", like the "Asian Tiger" an indicator of a fast growing economy and great interest of investors. According to the representation of the embassy of the Republic of Mozambique, the country has an excellent relationship with the European Union. For example, some of Mozambican goods have free access to the European market including the Netherlands, using the Everything But Arm Initiative, EBA.

M A Z O M

CAPITAL: Maputo | GDP $14.67 billion | ECONOMIC GROWTH 7% NATIONAL INDICATORS POPULATION: 24,692,144 | COUNTRY SIZE: 799,380 km2 Royal Dutch IHC – the global market leader for efficient dredging and mining vessels and equipment – supplied two mining dredgers to the MOMA Heavy Mineral Mining project in Mozambique. Following the Mozal aluminium project near the capital city of Maputo, the MOMA mining project is the second largest undertaken to date in Mozambique. The project is situated on the isolated coastline of Nampula Province, 450km north of Beira. In the beginning of the mining project, the area had only limited road access, posing logistical challenges of transporting large loads of materials and equipment.

road and from the beach, to the site. Other items have been brought in from South Africa via Zimbabwe and Malawi. Significantly, MOMA is located in one of the poorer and less developed parts of the country, currently providing employment for some 500 workers and has sufficient resources to sustain production at the initial production level for another 70 years. As well the delivery of the dr e dge r s, th e IHC train ing institute TID also p rovid ed a training programme to educate local personnel, and to acquaint them with working with and maintaining the dredging equipment.

The heat, heavy rainfall and the threat of malaria posed challenges on other fronts. Many of the larger components were beach landed, and access roads have been established both from the nearest provincial

The investment and business opportunities that Mozambique offers may be of interest to Dutch investors. Besides the booming agriculture and food production sectors, the thriving mining sector – given the discoveries of huge reserves of natural resources, namely coal and natural gas – are of increased interest to investors.

Namibia enjoys one of the continent’s most politically stable environments. The country has an abundance of natural resources, including diamonds and uranium, copper, zinc, industrial minerals and salt. Namibia has rich fishing grounds, which places the country amongst the top ten nations in the international fishing sector.

A I B I M A N

Namibia’s agricultural sector is also imperative to the country’s economy with a thriving red meat industry and the cultivation of crops such as maize, wheat and cotton. Furthermore, Namibia’s tourism sector continues to be a booming industry.

CAPITAL: Windhoek | GDP $12.3 billion | ECONOMIC GROWTH 4.4% NATIONAL INDICATORS POPULATION: 2,198,406 | COUNTRY SIZE: 824,292 km2

SANEC member STC, leaders in Maritime Training studies, Transport Logistics and Training Simulators for the entire Transport Logistics supply chain in Southern Africa, has used its base in South Africa as a springboard to launch strategic partnerships with Namibian stakeholders.

The Southern African region has its own clockwork that is not always running with Swiss precision. STC takes flexibility as a standard, without compromising to the end result. Investing in people and training them is always a lengthy process and that is why STC is in Southern Africa to capacitate its workforce and to contribute to sustainable growth.

Based on examples from other projects and the outcomes that STC has realised elsewhere, they were able to convince stakeholders that increasing activities lead directly to higher output. The investment in training contributes strongly in the ambition of the Namibian government and was paid directly by the revenues created by higher productivity (without investing in hardware). STC has managed to increase peak berth productivity within two years with 38%, without capital investment.

Like STC, SANEC also acknowledged the real international business opportunities and economic growth and potential of Namibia. This resulted in the following ongoing involvement of SANEC in Namibia:

Although there are always differences between countries, STC sees similarities between Namibia and South Africa. The critical need for high-quality human resources development, industrial transformation and local empowerment mirrors that of South Africa. The industrial development focus in Namibia is clear and is underpinned with resoun- ding political will. South Africa and Namibia share the same customs union and banking systems of major banks are aligned, which enables transaction across the border with ease, says STC. The local empowerment agenda in Namibia is fast becoming a ‘game-changer’. Commercial activities without a local partner can become a constraint if not addressed with strategic thinking.

1 The Walvis Bay Corridor Group (WBCG) and SANEC represent each other in the Netherlands and in Namibia. This mainly related to opportunities in the Port & Corridor sector. For more information visit www.portandcorridor.org

4 For its members, SANEC created the possibility to showcase their services and products in the Namibian Municipal Pillars Magazine. This monthly magazine is being distributed throughout Namibia. If you think you have interesting content for the Namibian governmental and business reader, please contact the SANEC office in The Hague. Continued cooperation between countries in the Southern African Development Community (SADC) is leading to many cross border agreements, which unlock business potential and flows of goods, services and people. Namibia is playing an increasingly important role in servicing landlocked countries like Botswana, Zambia and Zimbabwe and is open to increased business involvement from Europe.

Namibian Deputy Minister of Trade and Industry - Honourable Tjekero Tweya’ (man in blue) during the Otjiwarongo Dry Port Conference on 14 October 2014 facilitated by SANEC

2 Related to the above, SANEC continued contact and exchange with the Namibian Port Authority (Namport). Introductions for Dutch and for Southern African businesses can be made anytime to relevant decision-makers in the Namport organisation. 3 In October 2014 SANEC implemented an assignment from the Dutch Heusden Municipality to facilitate a Dry Port Conference in their Namibian twinning Municipality Otjiwarongo. This led to mutual positioning of Namibian and Dutch public and private stakeholders in this promising project. Amongst others, a Dutch investment company (and SANEC member) is considering investing in a truck stop project in Otjiwarongo.

S E L L E H C Y E S

Seychelles is known worldwide for its palm-fringed white sanded beaches, beautiful tropical flora and lushly vegetated mountains. The islands are safely outside the region’s cyclone belt, which is a definite plus for tourists. The enticing combination of year round blue skies, unspoilt clean beaches and a hospitable, smiling population has given the country a reputation as one of the world’s most sought after tourist destinations. The two main pillars of the Seychelles economy are tourism and fishery. However, over the last two years offshore investments have been also contributing greatly to the country’s economy.

CAPITAL: Victoria | GDP $1.271 billion | ECONOMIC GROWTH 0% NATIONAL INDICATORS POPULATION: 1,419,623 | COUNTRY SIZE: 17,364 km2 Seychelles is an excellent investment base for investors between Europe and the Far East, having the benefit of a multi-lingual population with English and French. The recently installed fiber optic cable, connected internet from the East African coast to the Seychelles, provides a fast internet connection. This enables more efficient business communication and financial transacting for banks and other financial regulators. Seychelles has a territorial taxation system, therefore only locally sourced income is taxed. SANEC member KPMG - even though not having a local office in the Seychelles - has been active in the country for recent years through its Mauritius office. KPMG provide Audit, Tax and Advisory services, and have established various partnerships with parties such as the Central Bank of Seychelles, Cable and Wireless Seychelles, Barclays Bank (Seychelles), and Tsogo Sun.

KPMG has learned to communicate well with local clients and authorities about these issues. KPMG encourages its clients to use internationally recognised standards such as International Financial Reporting Standards and U.S. GAAP.

“Despite a number of challenges encountered when doing business in Seychelles, it is a country with an excellent business climate and a vast number of business opportunities.”

KPMG says the Seychelles is an excellent location for doing business. The country is economically and politically stable, and the environment is business friendly. The ease of doing business in Seychelles has improved excessively in the past few years, through the world class services that are offered by the banks, and the investment structures the country has facilitated the processes of business ventures. Plus, the costs of setting up a business are very competitive. However, there are some complications to take into account when starting up a business in Seychelles. The country experiences a number of human resource challenges. KPMG deals with this by working together closely with local professionals, and providing them with adequate guidance and coaching. Furthermore, company law in Seychelles is somewhat outdated, resulting in loopholes in company policy and lack of efficient guidelines. There are no Generally Accepted Accounting Principles (GAAP) in place, which means that local law can be vague.

A C I R F A H

The South African economy is the most advanced on the African continent, with a sophisticated financial system that includes one of the top 10 stock exchanges in the world, and well developed physical, Telecommunications and Energy Infrastructures.

T U SO

As an emerging market in the global economy, South Africa is a leader and a competitive producer of raw commodity exports and value-added goods. Major contributors of the manufacturing sector include chemicals, food, transport equipment, and iron and steel.

CAPITAL: Pretoria | GDP $353.9 billion | ECONOMIC GROWTH 2% NATIONAL INDICATORS POPULATION: 48,375,645 | COUNTRY SIZE: 1,219,090 km2

SANEC Member the Netherlands Forensic Institute (NFI) is one of the worlds leading forensic laboratories. The NFI provides products and services to a wide range of national and international clients. More and more the governments become aware of the fact that it’s not meaningful to invest in health, education and infrastructure programmes if the rule of law is not build on a solid foundation. Amongst other countries the NFI is partnering with South Africa. Together with the wildlife college NFI is establishing a wildlife programme to protect endangered animals. In the Western Cape, NFI provides training to the metropolitan police and at the National level NFI is at the stage to finalising negotiations with the South African Police. This is leading to more forensic training for police and the establishment of a forensic training academy.

“Undoubtedly South Africa has the most advanced economy on the African continent...”

Another SANEC Member, Berenschot, is an independent managementconsulting firm from the Netherlands. Since the end of 2014 Berenschot established a partnership with accounting firm Mazars, named MazarsBerenschot South Africa (MBSA). Since its establishment MBSA provides a broad range of professional management consulting services from the vibrant cities of Johannesburg and Cape Town, aimed at building solutions for its clients benefits. Speaking from their experience they note that ‘’Before starting up in a new environment it is obviously essential to strategise on ‘why’ you want to enter this market and ‘what’ you have to offer. But more importantly – working towards a road to success – we’ve learned that it is of significant value to decide ‘who’ you will partner with.

Bas van Kampen, from Dutch SANEC Member Basis2Business, a company that develops new entries for both new and existing ventures, products and ideas, confirms this. He explains that the Southern African business culture may be deceptively like ours, but often results in the mismatch of expectations of Western business people, he says we are in need of ‘’carefully considered, realistic and manageable step by step plans’’. He advises, ‘’don’t wait with drawing up agreements until, in your mind, the deal is already done. Because cultural and communication dissimilarities can indeed make all the difference. Especially in business.’’ Mediators like SANEC and Basis2Business, can deliver valuable assistance in these matters.

Undoubtedly South Africa has the most advanced economy on the African continent, nevertheless, the business culture and the ‘way of doing business’ is rather different, and offers both challenges and opportunities that are not found in Western Europe or any other place in the world.

SANEC member Hanim Jain runs an online fashion retail shop, named Styleluxx. She describes doing business in South Africa, as a relatively low barrier to market entry, because of both the language (English) accessibility as well the cultural openness of the people in general. She says it is relatively easy to make contacts, arrange business meetings or find business partners. Reinbouwgroep is a construction company from the Netherlands that builds and renovates affordable attractive housing and is active in South Africa since 2010. The Reinbouwgroep indicates that European companies in South Africa should be aware of the expected attention required for Corporate Social Responsibility and meetings the standards of B-BBEE regulations. A solution to such challenges is often found in the

assistance offered by SANEC, as “along with SANEC we found reliable partners.” Other challenges in the country are a slowing economy, high unemployment, rigid labour laws, industrial action and electricity supply pressures. However, “South Africa has a world to offer”, says MBSA. The country ranks 43rd on the World Bank ‘Ease of Doing Business’ list, and “the economy is advanced and open for new participants,” argues MBSA. With these facts in mind - also considering the challenges that are set for entering the South African market – gives the firm belief that facing and building a trusted partnership ultimately pays off and turns into rewards in many ways.

TRANSNET ACADEMY

MARITIME SCHOOL OF EXCELLENCE

The Maritime School of Excellence (MSoE) is a training institution accredited by the South African Maritime Safety Authority (SAMSA) and Transport Education and Training Authority; and is the leading provider of high-end training in the Port and Maritime sector. MSoE is the only institution in Africa to have a license from the Swedish Club Academy in Gothenburg, which allows it to deliver the internationally renowned Marine Resources Management (MRM) programme. The Certificate of Authorisation for the delivery of the MRM programme is in line with the latest IMO recommendation for continued proficiency of marine professionals.

The Maritime School of Excellence is one of the Centres of Excellence that form part of the Transnet Academy. Transnet Academy is the academic, skills and capacity building arm of Transnet Group, established in 2012. Through the academy, Transnet has a vehicle which consolidates the development vision and standardises training excellence, across freight and logistics operations. The MSoE was established to provide the necessary maritime skills for Transnet, the country and Sub-Saharan Africa. This is done through various local and international collaborations. Strategically located in Durban (the biggest port in Africa) and satellite campuses in Richards Bay, Cape Town and Port Elizabeth, the MSoE is carving out a position as the premier provider for marine training programmes. Plans are afoot to establish it as Africa’s leading training provider in Marine Operations, Terminal Operations, Port Management, Port Engineering and supplying high quality seafarers to the market. We ensure that all our service offerings remain on par with international best practice by offering globally competitive and accredited training courses.

Qualifications and courses are nationally and internationally aligned and further alignment with internationally recognized and accreditation bodies, continues. Maritime School of Excellence has attracted the attention of marine entities seeking training interventions from across the continent including Mozambique, Tanzania, Kenya, Namibia and Cameroon. Whilst the internal Transnet skills demands from the school have increased over recent years, the institution has gained respect among customers and academic institutions for external training, as well as research and development services to the broader maritime industry.

D N A L I Z A W S

Swaziland’s economy relies largely on agriculture. The agricultural sector is the main source of income for more than 70% of Swazis. The sector also plays an important role in providing raw materials for the largely agro-based manufacturing industries. South Africa accounts for more than half of Swaziland’s exports. The main export products are sugar, coca-cola concentrate, cotton, citrus fruits and canned products and maize. The nearest harbour is Maputo in Mozambique, which is about 230 kilometres from Mbabane, the administrative capital, and 200 kilometres from Matsapha, the country’s main industrial area.

CAPITAL: Mbabane | GDP $3.807 billion | ECONOMIC GROWTH 0% NATIONAL INDICATORS POPULATION: 1,419,623 | COUNTRY SIZE: 17,364 km2

SANEC has a good relationship with the Embassy of the Kingdom of Swaziland in Brussels. H.E. Mr J.M. Nhleko, ambassador of the Kingdom of Swaziland in Brussels, explains that Swaziland has strong economic ties with the EU. The country exports canned fruits, sugar and baby vegetables to the European Union under preferential trade arrangements.

Providing some of the best training available on the African continent in, Marine and Terminal Operations, Port Management and Port EngineeringTraining, MSoE facilitators are both experienced and qualified.

Being part of SADC, Swaziland has already initialled the Economic Partnership Agreements (EPAs) between the EU and SADC countries, presenting seamless opportunities and trade space between the EU and Swaziland to trade bilaterally. Consequently, Swaziland also imports machinery and equipment from a number of European countries.

Well-run and efficient ports are an absolute necessity to the maritime and the transportation industry as a whole. These ports do not just become well-run but require capable personnel, who build the industry and the economy.

One of Swaziland’s strategic objectives is to strengthen its capacity to allow for more efficient trade. The EU has contributed immensely in building road infrastructure in the sugar belt of the Kingdom which has resulted into a robust and well functioning sugar industry in the country.

engaged in the undersea cable project that will accelerate the broadband speed into high speed internet and increase the capacity of the bandwidth. As a way of developing human capital in the country, the government introduced compulsory but free (state-funded) public primary education. In the recent past, private tertiary institutions that have been established in the country are partly supported by His Majesty’s government. For instance the development of the Royal Science and Technology Park is expected to attract investors, create employment, build skills in the biotechnology and innovative ICT industries. The park will also leverage industry driven research for new product development and innovation. SANEC and the Embassy of the Kingdom of Swaziland are looking forward to continuing a fruitful relationship.

Swaziland has partnered with South Africa and Mozambique to build a 146 km railway line that will boost the transportation of mainly export coal from these countries. The government of His Majesty last year launched the King Mswati III International Airport in 2014, which seeks to expand the volumes of the export cargo and increase passenger traffic. Furthermore, Swaziland is

Maritime School of Excellence: 1 Airport Road, Reunion, Durban, South Africa, 4029 Email: MSoE@transnet.net Tel: +27 31 361 2201 62

Tanzania has expanded its economy by seeing growth in 2014 in various sectors mainly driven by ICT, financial services, construction, trade and mining sectors. However, Tanzania has excellent potential for agriculture-led economic growth. The country has abundant land and water resources, motivated agricultural entrepreneurs, and access to international markets through a major port. Nevertheless, future economic growth depends on the government’s ability to improve the operating climate and remove existing constraints on business.

“Visitors arriving in Dar-es-Salaam experience immediately – by the power cuts and the traffic jams – that the development of the infrastructure lags behind the economic development and population growth”, says Fons de Zeeuw, Senior Management Consultant at Berenschot. “However, he says, there are great opportunities for infrastructure development in Tanzania.” SANEC member Berenschot, operating from its offices in the Netherlands, Belgium, Ghana and South Africa has executed many large projects in Africa including Tanzania. The projects are often related to infrastructure development in the energy, transport, water and health. Berenschot coordinates and guides the development of these projects from initial idea up to the moment that the financing is secured and the construction starts. De Zeeuw explains that the success of a project depends on building local partnerships in Tanzania itself, and dealing with the local constraints head-on.

“Most importantly: to do successful business in Tanzania, you should not to be in a hurry and have a sense of humour!’’ 64

Another example of a Dutch organisation excelling in Tanzania’s market is Basic Water Needs (BWN). BWN specialises in water purification and conservation products, with an emphasis on high quality low-cost water filters. Over the last ten years, BWN has supplied water filters to more than 2 million people in over more than 30 countries. The company runs a project in Tanzania, in which they partner with a local NGO to help reduce CO2 emissions in the Kagera region (Tanzania’s largest region). The organisation works with partners to set up a sustainable supply chain for appropriate and affordable water filters and spare parts. Local families no longer have to boil drinking water, thereby reducing wood and charcoal use thus producing less CO2, in turn creating a safer and healthier environment.

A I N A Z N TA CAPITAL: Dar-es-Salaam | GDP $31.94 billion | ECONOMIC GROWTH 7% NATIONAL INDICATORS POPULATION: 49,639,138 | COUNTRY SIZE: 947,300 km2 launched for the business communities of both countries to regularly meet, discuss and explore business opportunities in trade, investment, infrastructure, agriculture, livestock development, transfer of technology, service and products. The United Republic of Tanzania’s Embassy in the Kingdom of the Netherlands, is able to assist Dutch entrepreneurs with information relating to the overview of the business environment and doing business in Tanzania. The embassy can offer support and ensure that Dutch Investors and entrepreneurs are connected to the right institutions and enterprises.

SANEC premiered opportunities for companies in the Netherlands interested in forming trade and investment partnerships in Tanzania. His Excellency Ambassador Mr. Wilson Mutagaywa Masilingi invited foreign investors to explore the vast opportunities Tanzania has to offer at the Tanzania-Netherlands Trade and Investment Forum 2014 jointly organised by SANEC and the Embassy of the United Republic of Tanzania in The Netherlands. At the Forum, a Memorandum of Understanding was signed to promote the development of bilateral business relations between the two countries. This led to, a Netherlands – Tanzania Business Platform being

Investments in mining continue to drive other sectors, especially in construction, transport and energy. The country has continued to strengthen governance and democratic processes, with government institutions developing and reinforcing transparency and accountability to allow for efficient economic growth and foreign direct investment. The country celebrated and commemorated its 50 years of independence in 2014. The Zambian Embassy in Brussels invited SANEC to take part in this remarkable day filled with festivities that honored the Golden Jubilee.

SANEC members Volle Vaart Export and independent Dutch consultant Mark Terken, explain why doing business and creating trustworthy partnerships in Zambia has been invaluable in conducting successful business in the country. Volle Vaart is an export trading company that has traded in the country since mid-2013. The company supplies heavy equipment and transportation spares to a wide range of public and private companies in Zambia, such as the Zambian Development Authority and Zambia Postal Services Corporation, ZamPost. Mark O’Connor, Business Development Manager at Volle Vaart, mentions a few elements to take into consideration when doing business in Zambia. He explains that the people are friendly and rather punctual, which compliments the country’s business culture and environment. Therefore, building and maintaining good relevant relationships is highly favourable. Mark Terken explains that Zambia is a success story with regards to farming and agri-business. Terken is specialised in large-scale project development in the agricultural sector throughout Sub-Saharan Africa. He lives in Zambia since 1993 and has been running his contract farming operations with some 20,000 smallholders in Zambia, Malawi and Mozambique. Since 2008 he has been strategy advisor to banks, development finance institutes and private equity funds.

Zambia offers a variety of benefits for investors wanting to settle in the country and engage in this ever-growing sector. “The benefits of the country’s conducive business environment include a bankable land lease of 99 years; existing commercial farming areas; a relative stable currency; facilitation in work permits and investment licences. Farmland aggregation and scaling opportunities in this liberalised and open economy are also attractive investment funds”, explains Terken.

A I B M ZA CAPITAL: Lusaka | GDP $22.24 billion | ECONOMIC GROWTH 6% NATIONAL INDICATORS POPULATION: 14,638,505 | COUNTRY SIZE: 752,618 km2

In addition to these positive attributes, the country offers an attractive investment climate given its low cost electricity in all farming areas, access to work permits for experts and a free foreign exchange flow. Terken adds that the country has become very successful in attracting Foreign Direct Investment in the form of private equity for large-scale commercial agriculture.

“Zambia’s sound financial and banking system is of invaluable support to the agro sector.” 67

E W B A B M ZI

In 2015, the Zimbabwean government has announced to focus on using Information Communication and Technology (ICT) tools to improve the ease of doing business and improve investor confidence. The country has reached 100% data penetration rate according to the Postal and Telecommunication regulatory Authority of Zimbabwe (POTRAZ). The government has also embarked on two major power projects which are set to increase power production by 900MW in 2018. Mining, tourism and agriculture sectors are expected to underpin the forecast 3.2 percent economic growth this year. Furthermore, the government is working on improving the doing business environment to attract foreign capital as it recognises that foreign direct investment is needed to provide risk-free capital inflows into the economy.

CAPITAL: Harare | GDP $10.48 billion | ECONOMIC GROWTH 3.2% NATIONAL INDICATORS POPULATION: 13,771,721 | COUNTRY SIZE: 390,757 km2 SANEC board member Deloitte gave an analysis of the current business environment in the country, and provided our readers an interpretation of their experience. The Deloitte Zimbabwe practice has been operational for 109 years. The firm operates in Zimbabwe through two offices and delivers services in areas of audit, tax, consulting and financial advisory. The Zimbabwean economy is projected to grow by about 3% annually for the foreseeable future. Zimbabwe has the highest literacy rate in Africa at about 90%. Despite of the ‘brain drain’ caused by the economic meltdown between 2000 and 2008, the country has a highly skilled and disciplined work force.

this agreement. There also is a favourable double taxation agreement in place between The Republic of Zimbabwe and The Kingdom of The Netherlands. Zimbabwe is also among the ACP (African, Caribbean and Pacific Group) states with which the Netherlands and other European countries have a General System of Preferences in place.

“It is important to note that the Zimbabwean economy is driven by the services industry.” During 2014, reinforcement of laws and regulations, such as the indigenisation legislation and economic empowerment bill has evolved from being a prescriptive piece of legislation to one that aims to promote local business partnerships for foreign-owned entities. It is at the discretion of a foreign entity how to achieve the indigenisation requirements. A negotiated settlement named BIPPA (Bilateral Investment Promotion and Protection Agreement) has been set up between The Kingdom of the Netherlands and The Republic of Zimbabwe. There have been ongoing discussions between the two nations on how to strengthen

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In this dialogue Frank gave the Talking Stick to Jaco Erasmus, founder of Erasmus van Wees, Executive Search & Interim Management (EvW). They discussed doing business between South Africa and the Netherlands. ‘De mens is de maat van alle dingen’. That is what you read before you enter the elegant offices of Erasmus van Wees. This has a humanistic undertone, is that also your main point of departure? Absolutely, I was raised in a family where mutual respect was part of our DNA. My mother always says, it’s all about PEOPLE, process and then profit … that is the right order. What is a big difference between doing business in South Africa and The Netherlands? Dutch business culture is pretty formal, contractual and neatly governed by rules and regulations. In South Africa it tends to be less formal, most agreements are made verbally with more flexibility to act according to the intention of the rule or regulation.

What are the do’s for South Africans doing business in the Netherlands? Make sure you have a business plan, check that the financials all add up and leave the casual clothes at home. Where will you be in 5 years time? From a business perspective I would like our customers to view us as the Apple of Executive Search, bringing smart and innovative solutions to our clients.

When you came to The Netherlands 17 years ago, what struck you as the main differences? Dutch people are direct, open and transparent. I like that. South Africans are more British than you might think. They sometimes tend to beat around the bush. I had to learn to be less polite, more direct and stand my ground. In general, South Africans are quite spontaneous and hospitable. Half a reason is good enough to invite someone for a glass of wine or a BBQ. In the Netherlands we organise spontaneous and hospitable moments around our tight agendas. What can we learn from South Africa? My father always said: “Don’t judge people on their face value”. South Africans recently rediscovered that, and we in the Netherlands should learn not to forget that. What are the do’s for doing business in South Africa? Being able to tell or appreciate a joke is top sport in South Africa. That will surely earn you a lot of brownie points. Wining and dining is also part of the business culture. Be respectful and not condescending. Take care not to judge South Africans purely from a European perspective. Many South Africans inherited the VOC mentality. When you have a good idea your business could take off and grow rapidly.

Social responsibility, BEE and business conduct

New B-BBEE regulations

It is clear that the role of corporations in rectifying social injustice and upholding ethical relationships in communities is changing dramatically. Companies are seeing their public responsibilities more clearly. The challenge being posed in such initiatives as Broad-Based Black Economic Empowerment is: “Can business take the lead in BEE?”

From the 1st of May 2015, the amended BEE code of 13 October 2013 has been in operation. The new codes overlap with the amended law of October 2014, forcing government departments, state owned entities including municipalities to implement BEE. This means that these entities are required to be rated like private companies and be issued with BEE certificates.

If the answer is yes, what must happen for that corporate body to become a BEE leader? Can organisations grow and contribute to the country’s economic growth by implementing BEE? Do they have any social responsibility to their communities beyond compliance with regulations? Can BEE strategies become a market position?

The amended law brings other key changes including the establishment of a commission and making ‘fronting’ a crime. Another major change is the penalisation of companies by dropping their overall BEE status by one level. Penalties will be charged if companies don’t achieve a minimum of 40 percent score on any one of the three areas designated as priority elements; equity ownership, skills development and enterprise supplier development elements.

The connection between business and social issues is basic to our quality of life since early times: we depend on other’s well-being for our own. In South Africa this means that the economy based on social injustice implies a depleted economy, since an economy that is not equably managed will not service anybody in the long-term.

Placing BEE at the core of your strategy means locating required investments to implement BEE programmess. This will prevent businesses from discovering a year down the line that their status has been negatively affected by the way they have been conducting business. *www.workinfo.com/free/Downloads/200.htm

CSR & BEE AT THE CORE OF YOUR STRATEGY

Corporate Social Responsability (CSR) is commonly understood as the balancing act of companies achieving their economic, environmental and social objectives, while simultaneously addressing the expectations of shareholders and stakeholders. It is important to draw a distinction between CSR – a strategic business management concept – and charity. An organisation donating to a charity contributes to the reduction of poverty, but also enhances their reputation and strengthens their brand value in the hearts and minds of stakeholders. CSR goes beyond that. Whereas CSR is a global trend, Black Economic Empowerment (BEE) is an initiative which was implemented in the early 2000s, aimed at leveling the playing fields for previously economically disadvantaged South Africans. It is noted however, that there are similar localisation empowerment regulations in other countries too. Although the historically marginalised people received full democratic power in 1994, the country’s economy is largely owned and managed by the previously advantaged minority. Therefore, the South African government, in cooperation with key stakeholders from both public and private organisations, created strategies towards the transformation of the economy. These included elements of human resource development, empowerment equity, preferential procurement, investment, ownership and control of enterprises and economic assets. This resulted in the foundation of a framework called the ‘Broad-Based Black Economic Empowerment Act’.

Promoting the uptake of CSR amongst companies requires approaches that fit the needs and capacities of these businesses, and do not adversely affect their economic viability.

While improving business conduct on these issues, a properly implemented CSR concept can bring along a variety of competitive advantages.

Key CSR issues are environmental management, eco-efficiency, responsible sourcing, stakeholder engagement, labour standards and working conditions, employee and community relations, social equity, gender balance, human rights, good governance, and anti-corruption measures.

These include enhanced access to capital and markets, increased sales and profits, operational cost savings, improved productivity and quality, efficient human resource base, improved brand image and reputation, enhanced customer loyalty, better decision making and risk management processes.

SANEC IMPACT INVESTMENT FUND In line with increased interest, SANEC conducted research amongst fifty of its Dutch members, mapping CSR activities of Dutch companies in South Africa. As a follow up to the survey SANEC organised a Knowledge Tour in November 2014 on Doing Sustainable Business. In order to cater for CSR interests, SANEC also developed an Impact Investment Fund. This SANEC vehicle supports social projects in Southern Africa and is funded by SANEC members who wish to contribute to the Southern African communities in need of support programs and who at the same time have a socio-economic interest in this region. In 2015, a steering group will define criteria and projects to be supported by this Fund. Through the SANEC network, funds will be channeled towards sustainable opportunities with returns on investment. Progress made and results achieved will be communicated via the website and projects can be visited by contributors. For more information, contact info@sanec.nl. 73

BEE business The strategy should answer two questions. Firstly, how can a BEE status be used to compete? Secondly, how can the business leverage on opportunities to access government grants, concessions and partnerships, based on your investment in BEE programmes? A level one BEE status allows you to score all the ten or twenty points allocated on the 90/10 or 80/20 treasury procurement scoring system. This is the system used by government, municipalities and state-owned entities to award tenders. Furthermore, implementing skills development programmes means that discretionary grants from SETAs can be accessed. These grants are now only going to be awarded based on the number of points a business scores on the skills development scorecard of the relevant sector code (or generic, if you don’t belong to a sector).

Can companies be leaders in BEE and make money by doing well for society? The answer to this question is yes. Respect for human dignity is a good reason for change, but it has to make good business sense for companies to make it work. “It is too soon to tell the impact of the new changes but one thing certain is that BEE must be at the core of your strategy going forward,” say Andile Thloaele, lead consultant for the SANEC B-BBEE desk and founder of BEEandYourBusiness.com. Fifteen years ago many companies did not have CSR policies let alone BEE policies and strategies. Many companies now want to go beyond simply complying with regulations. It is a trending concept for corporations, developed because of a growing national and international awareness of a corporation’s responsibility to their stakeholders and larger society.

Investing in Africa’s future APM Terminals is investing in the future of Africa We are proud to be a partner serving Africa’s growth. Working closely with government and business leaders, we develop the trade gateways that open new markets and make transportation cost-effective. As a leading global port operator, based in The Hague, The Netherlands, we invest, design, build and operate ports and inland terminals, investing USD 1 billion in African port infrastructure in the

In Africa, we operate ports in eight countries: • Monrovia, Liberia • Abidjan, Ivory Coast (Abidjan Terminal & TC2 under construction) • Tema, Ghana • Cotonou, Benin • Apapa, Badagry (future port project) and Onne, Nigeria • Douala, Cameroon • Pointe Noire, Republic of Congo • Luanda and Namibe, Angola

billion more in the years ahead.

www.apmterminals.com

YOUR B-BBEE ONE-STOP SHOP

SANEC B-BBEE DESK

The B-BBEE Desk is set-up by SANEC and supported by the Netherlands Embassy in Pretoria to service local and international companies on B-BBEE. SANEC has formed partnerships with specialised companies that offer innovative and practical solutions to assist companies in achieving better BEE scores in a sustainable way and with tangible results. This will stimulate economic growth and job creation, and also create opportunities for Dutch companies. Through the unique services by our partners, SANEC can help your business to comply with B-BBEE regulations and use B-BBEE as a growth strategy for your company. B-BBEE SERVICES to companies in South Africa and the Netherlands include: • Advisory (two-hour free consultation with expert) • Free seminars with policy and implementation experts • Implementation Solutions - Priority Elements - Management Control - Socio-Economic Development • Rating and Certification • Monitoring and Evaluation • Consolidated Desk Report and Impact Assessment (submitted by the Netherlands Embassy to the DTI) • Advocacy and Lobbying

SANEC MEMBERS RECEIVE A MINIMUM 10% DISCOUNT ON ALL SERVICES.

Contact the SANEC B-BBEE Desk today! Tel: +27 (0) 11 568 1234 OR email: bee@sanec.co.za.

FOUNDATIONS FOR A BETTER WORLD

Aids Remedy Fund The Aids Remedy Fund (ARF) is a non-profit organisation which developed a remedy for the treatment of Aids, named IQUILAI. Next to controlling AIDS with regular antiviral medicines, every HIV patient needs boosting and restoration of the immune system supporting the body’s natural healing capacity. IQUILAI makes this possible! IQUILAI can provide the immune-depleted individuals with a much better health, thus creating less absenteeism and more productivity in their daily jobs. Kenya and Malawi are the first countries to have used the remedy on a large scale. The Aids Remedy Fund is looking for financial partners to support this challenging health project. www.aidsremedyfund.org

Close the Gap Close the Gap offers pre-owned ICT equipment a second life via a refurbishment process and donates the computers to schools, universities, medical centers, microfinance institutes and other social projects in emerging and developing countries. Close the Gap & WorldLoop work with local communities to set up environmentally friendly recycling solutions. ICT is a key driver for the development of any society in today’s world. Improving access to information in developing countries contributes to the elimination of poverty, diseases and potentially leads to better education and gender equality. www.close-the-gap.org

Dreamcatcher Foundation Since 1986, the Dreamcatcher Foundation works with talented matriarchs living in townships – Kamamma’s – providing them with an opportunity to become economically independent business women. The foundation offers the Kamamma’s intensive training programmes to become entrepreneurs in the tourism industry. Tourists can enjoy an authentic experience by lodging in a ‘Homestay’ in the townships and prepare a traditional meal together in ‘Cookup with Kamamma’. More than 50 Kamammas in townships are now active in responsible tourism across South Africa. www.dreamcatchersouthafrica.com

Cordaid Urban With twelve offices around the world, Cordaid is the Catholic organisation for Relief and Development Aid and a founding member of Caritas Internationalis and CIDSE. It has been fighting poverty and exclusion in the world’s most fragile societies and conflictstricken area’s for a century. It delivers innovative solutions to complex problems by emphasising sustainability and performance in projects that tackle security and justice, health and economic opportunity. Cordaid is deeply rooted in the Dutch society with more than 300,000 private donors. www.cordaid.org

Phaphama Initiatives In 2014, Phaphama Initiatives, an NGO active in leadership, diversity and emotional intelligence training, initiated a Youth Entrepreneurship Schooling (YES) workshop in cooperation with the Dobsonville Chamber of Commerce and Industry. Fifteen participants received intensive training in basic entrepreneurial skills. Together with the Seriti Institute, the Mentor Network and GenDerations International, Phaphama also implements a comprehensive school-based mentoring programme giving children in townships and rural areas a brighter outlook on their future. Phaphama is seeking broader corporate partnerships to expand both the entrepreneurship and mentorship programmes more widely in South Africa. Please feel free to visit and experience our work. www.phaphama.org.

Eye for Others Foundation Eye for Others believes that we can all make a difference in this world. Involvement of companies is part of the dream and vision of the foundation. This does not only involve financial support, but also deploying employees for a number of weeks to help with development projects. The renewed and different focus of employees contribute to improved company performance. In collaboration with local organisations and sponsorships, Eye for Others strives to improve living conditions. This is what “Touch people, touch hearts” refers to. www.eyeforothers.nl

SANEC is proud to have various foundations amongst its members. In their own different ways, they aim to contribute to a better world. Stars in their Eyes Foundation The Stars in their Eyes Foundation is a Dutch/South African organisation which is active in South Africa. Firstly, the foundation provides local community leaders with special sportsoriented skills to create social cohesion in disadvantaged communities. Secondly, in partnership with the Little Libraries project, it provides books to daycare centers in these communities, giving pre-school children a first access to the wonderful world of reading. The foundation is immensely proud of its relationship with various provincial governments, multinationals, local businesses, churches and many international supporters who embrace the vision. www.starsintheireyes.nl

Stichting KarooCare The KarooCare Foundation supports education for children and young adults – particularly in the rural Klein Karoo region of South Africa. This is achieved by providing means for educational, health and sports facilities, building and maintenance of school properties and providing scholarships. KarooCare Foundation is fully dependent on donations from individuals, businesses and institutions. No overhead costs are involved: 100% of the donations are used for the children. www.karoocare.nl

Orange Babies Orange Babies helps pregnant women with HIV and their babies in Africa. It supports children who are directly or indirectly affected by HIV. The organisation not only offers information programmes and medical care, but also builds orphanages and maternity clinics. One of the most successful programmes is the PMTCT Programme that supports pregnant women by facilitating education/support sessions to improve the knowledge of HIV and prevention. As a result the number of HIV infected children through mother-tochild transmission has decreased from approximately 27% in 2000 to fewer than 2% in 2013. www.orangebabies.org

Mama Taxi A female centered social enterprise which stands for the empowerment and economic development of women through education and job creation. The enterprise offers safe personal transportation service with female drivers to high-end, business-to-business and leisure markets in South Africa. To guarantee and safeguard the service standard, Mama Taxi will provide the educational resources, skills and a safe work environment. Traveling from A to B in South Africa will change forever from 2015. It brings an inspiring experience, because Mama Taxi is a great taxi service with even a better feeling. www.mama-taxi.com

Mavu Sport Development Mavu aims to guide participants in their initiatives towards their maximum potential in sports and in life, by igniting passion and creating opportunities from grassroots to high performance. Mavu introduces programmes to support sport at school, and assists in organising community events and competitions. These activities take place in South Africa’s most rural and disadvantaged areas. Furthermore, Mavu supports individual athletes who are in need of personal and financial support. www.mavu.org.za

Kinderfonds MAMAS – for children in Africa The Dutch fund ‘Kinderfonds MAMAS’ offers help to over 20,000 children in South Africa, by supporting local projects. The name says exactly what the essence of their work is to sustain strong and courageous African women who devote their lives to those children, so that they have a new, fair and equal chance in life. www.kinderfondsmamas.nl

TJOMMIE Foundation The TJOMMIE Foundation is the Dutch fundraising organisation for the Children’s Programme of Ndlovu Care Group. In South Africa millions of children grow up in townships in poverty. TJOMMIE Foundation helps these children and youths to improve their basic living conditions. We support them to grow up to healthy adults and mobilise them towards rising above poverty and illiteracy. www.tjommie.nl

GREAT PLACES TO STAY

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SANEC 2 MEMBER MEMBER BENEFIT PROGRAMME

For members, by members SANEC offers its members an online platform to share deals, discounted products and business services, exclusively made available for and by the SANEC members. Discounted products and services in various lines of business, such as training in export, organisational culture or in recruitment are available, as well as reduced rates at SANEC member hotels and lodges.

Innovation at North-West University is centrally coordinated. This unique approach of one of South Africa’s leading universities makes for the strongest possible cross referrals between disciplines, ideas and knowledge. A day without something new, is a day lost. Wouldn’t you like to team up with such a powerhouse?

YOU CAN! Please contact Hannes.Malan@nwu.ac.za or Deon.deBeer@nwu.ac.za and find out if and how NWU can tie in with your new plans, products or start-ups. There are many examples to draw inspiration from. Let’s surprise each other.

www.nwu.ac.za

It all starts at NWU

NWU has more than 65.000 students in Mahikeng, Potchefstroom, Vaal Triangle, and throughout the country

The Member2Member Benefit Programme promotes and encourages business interactivity amongst all SANEC members. The programme allows SANEC members to benefit from the wide network of recommended businesses and offers a medium where supply and demand meet each other.

Training on Intercultural Management

For starting exporters

Interested in offering fellow SANEC members a special deal? Join the Member2Member Benefit Programme by sending an email with an explanation of the proposed member deal to marketing@sanec.nl. The below listed SANEC members offer deals to their fellow SANEC members throughout 2015. For more information, please contact SANEC or visit our website. Member deals on offer can be found on www.sanec.org, under ‘Membership Member Deals’ and are updated regularly. New deals are also included in the SANEC Newsflash.

On International Labour Mobility

Travel magazine for Africa

Luxury Lodges Cape Dutch style in Stellenbosch

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For a great place to stay

In the greater areas of The Hague and Zwolle, The Netherlands

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Company

4Human Training & Coaching, Enschede www.4human.nl Aaldering Vineyards & Wines, Nijkerk www.aaldering.co.za ABBC, Johannesburg www.abbc.co.za advice@langendorff.eu, Laren www.langendorff.eu AFC Ajax, Amsterdam www.ajax.nl Africa Interactive B.V., Amsterdam www.africa-interactive.com African Ample Assistance, Cape Town www.aaatravel.co.za Ahold Sustainable Trade Development, www.ahold.com Johannesburg Aids Remedy Fund, Amsterdam www.aidsremedyfund.org AKZO NOBEL, Amsterdam www.akzonobel.com Alex Van Groningen, Amstelveen www.alexvangroningen.nl Alliance Plus, The Hague www.allianceplus.nl Allen & Overy, Amsterdam www.allenovery.com Almenkerk Wine Estate, Cape Town www.almenkerk.co.za Ama Amanzi Game Lodge, Lephalale www.ama-amanzi.com Amarula / Walraven Sax, Breda www.walravensax.nl Ambassade van Zuid-Afrika, The Hague www.zuidafrika.nl Amicorp South Africa, Johannesburg www.amicorp.com Amsterdam Airport Schiphol, Schiphol www.schiphol.nl Anneke Du Toit, Cape Town Â AON South Africa, Johannesburg www.aon.com APM Terminals, The Hague www.apmterminals.com Applied Tech Systems International B.V., www.ats-global.com Haarlem Archiway CC, Johannesburg www.archiway.co.za Atlantico Business Development, Rotterdam www.atlanticobusinessdevelopment.com ATP Instone, Schiphol www.atpi.com Atrax Logistics SA, Johannesburg www.atraxlogistics.co.za Avalon, Wommels www.avalon.nl Avery Dennison, Johannesburg www.averydennison.com AVIT International, Nieuwegein www.avit.nl Avocado vision, Johannesburg www.avovision.co.za AWVN, The Hague www.awvn.nl

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Babcock International Group, Johannesburg www.babcockinternational.com Bakker Attorneys, Port Elizabeth www.bakkerandbakker.com Ball Straathof, Roodepoort www.ballstraathof.co.za BAM International, Gouda www.baminternational.com Barentz Ingredients, Johannesburg www.barentz.co.za Barloworld Logistics, Johannesburg www.barloworld-logistics.com Basis2Business, Cape Town www.basis2business.com Bed & Breakfast Kortenhoefsedijk, Kortenhoef www.bedandbreakfastkortenhoefsedijk.nl Behold B.V., Amsterdam www.behold.nl Behold SA, Johannesburg www.beholdsa.co.za BEKO Consulting, The Hague Â Berenschot International B.V., Utrecht www.berenschot.nl Bird & Bird, The Hague www.twobirds.com

Training, coaching and advising professionals Delivering premium quality wines to wine lovers Business start-up consulting and training required for business and enterprise development National and international tax advice Soccer club Producer of media productions throughout Africa Tourism, Accomodation & Food Services Food, Beverages & Tabacco Performing research into the treatment of HIV infection and aids Manufacturer of paints, coatings and chemicals In-company training Partners in business development for companies operating in emerging markets Legal services Wine producer Tourism, hospitality, travel lodge Professional supplier of wines and spirits Embassy Financial & Fiduciary services International airport operator Translation services Finance & Insurance provider Import/Export, maritime, transport and logistics Independent Solution provider for industrial and process automation, quality and IT solutions Construction & Engineering Consultancy services in Portuguese speaking countries Corporate travel agency Import/Export, Maritime, Transport and Logistics Developer of sustainable/organic farming and food chains Wholesale & Retail ICT-solutions specialized network integrator Entreprise development & community training & Corporate training Advisory, assurance, transactions, tax and law

Transport & Logistics Legal Services Agriculture Project management and construction Food and beverage ingredients Export/Import Transport/Logistics/ Consultancy/ Maritime Marketing & sales services With historic charm and surrounded by unique landscapes accessible within walking distance. Corporate Social Responsibility Corporate Social Responsibility Advisory, assurance, transactions, tax and law Independent management consulting firm International law firm, tax experts and notaries

Value through expertise 84

Bluewater Energy Services B.V., Hoofddorp BNR Nieuwsradio, Amsterdam BOBO Campers, Johannesburg BOLS International B.V., Amsterdam Booij, Klusman en Van Bruggen B.V., Amsterdam BOS Brands, Cape Town Boskalis International B.V. / Smit Internationale, Papendrecht BP Nederland B.V., Capelle aan den Ijssel Braaimaster, Medemblik Brand station Consultancy, Cape Town Brand Unlimited, Johannesburg Brandhouse Beverages, Johannesburg BSS Holland B.V., Amsterdam Buhold Industries, Spijkenisse Burger Support B.V., Lelystad Burgland Participaties B.V., Stolwijk Business Opportunity School B.V., Ermelo Business Opportunity School B.V., Johannesburg Business School Netherlands - South Africa, Cape Town

www.bluewater.com www.bnr.nl www.bobocampers.com www.lucasbols.nl www.bkb.nl www.bosicetea.com www.boskalis.com

Producer of tanker-based production and storage systems Non-stop news Tourism, accomodation and camper hire Producer and marketer of several liquor brands advice communication Food & Beverages Dredging, offshore energy and inland infra sectors

www.bp.com www.braaimaster.nl www.thebrandstation.com www.brandunlimited.co.za www.brandhouse.co.za www.bssholland.com www.buholdindustries.com www.burgersupport.nl www.burglandparticipaties.nl www.bos-com.nl www.bos-com.nl www.bsn.eu

Petroleum industry Wholesale & Retail Brand consulting Media Food & Beverages & Tabacco Supporting the professionals in defense and security Producer of tank containers, related equipment and solutions Professional training & recruitment Property investment, development and construction Improve, develop and professionalise the commercial processes Improve, develop and professionalise the commercial processes Education Services

Cape Courtesy, Johannesburg www.capecourtesy.com Business Travel Cape Dutch (Vinifera), Vlaardingen www.cape-dutch-wijnkopers.nl Importer and distributor of South Africa quality wine Cape Projects B.V., Ijsselmuiden www.capeprojects.eu Import/Export, maritime, transport and logistics Cape Tanqua Tourism Services, Pretoria Property investment, agriculture and trading Chagall Hotels & Restaurants, Leidschendam www.chagallgroup.com Owner, manager and consultant of hotels and restaurants Chemelco, Baarn www.chemelco-int.com/ Supplier in Raw Materials for Food & Beverages, Detergents & Cosmetics Cimcool Industrial Products B.V., Vlaardingen www.cimcool.net Metalworking fluids CINOP, 's-Hertogenbosch www.cinop.nl Independent (inter)national consultancy company in the field of education CINX B.V., Muiden www.cinx.nl Networking organisation for entrepreneurs Citco, Cape Town www.citco.com Finance and insurance Climate Neutral Group, Utrecht www.climateneutralgroup.com Social-venture with the target of a 100% climate neutral world climate neutral Close the Gap, Brussels www.close-the-gap.org Bridging the digital divide with donated computers CMRA, Pretoria www.cmra.org.za Government and municipal Colliers International, Johannesburg www.colliers.com/southafrica Real Estate & Rental Cool Fresh International, Ridderkerk www.coolfresh.nl Import and export of fresh fruits Coram International, Geldrop www.coram.nl Active in the sanitary market worldwide Cordaid Urban Matters, The Hague www.cordaid.nl Smart solutions for slum neighbourhoods Cornelder Holding B.V., Rotterdam Provider of logistic and maritime services, liner agencies and ferry agencies Corporate Traveller, Johannesburg www.corporatetraveller.co.za Corporate travel agency Court Classique Suite Hotel, Pretoria www.courtclassique.co.za Tourism and Accomodation CSIR, Pretoria www.csir.co.za Council for Scientific and Industrial Research CV Westland Holding B.V., Poeldijk www.bestfreshgroup.com Partner for growers and retailers CWT Africa Holdings, Johannesburg www.cwtcommodities.com Commodity logistics, transport and logistics

DAMEN Shipyards Group, Gorinchem www.damen.nl New building, maintaining and repairing ships DAMEN Shipyards Group, Cape Town www.damen.nl New building, maintaining and repairing ships DASUDA, Amsterdam www.dutchalliance.blogspot.nl Providing support in urban development DC Helleman, Numansdorp www.helleman.nl Warehousing, forwarding, customs De Haan Removals, Alblasserdam www.dehaan.nl Relocation and storage services De l’Art ANSconsultancy, Neerbeek www.de-lart.com Aviation Consultant Deloitte Tax Lawyers, Amsterdam www2.deloitte.com/ Financial & Fiduciary services Delta Instruments, Drachten www.deltainstruments.com Manufacturing analytical instrumentation for the analysis of dairy products DesignThinkers Group, Amsterdam www.designthinkersgroup.com Design, Education & Training Diplomats Council, Johannesburg www.urbanandsafari.com Diplomatic & Corporate Travel Dredging and Contracting Rotterdam B.V., www.dredgepoint.org Dredging, marine-related and environmental company Bergen op Zoom Drone Solutions, Wassenaar www.drone-solutions.nl Unmanned systems & remote sensing DTI (Department of Trade & Industry SA), Pretoria www.thedti.gov.za Ministry

E4 Consulting, The Hague Ebury, Amsterdam Ecometrix, Johannesburg Ecorys, Rotterdam Eggerding South Africa (PTY) LTD, Richards Bay Elizabeth Joss, The Hague Enable-U, Amsterdam Entertainment Publications, Johannesburg Erasmus van Wees Executive Search, Laren Estata, Roodepoort Euro - Center Cape Town, Cape Town Exclusive Culitravel, Amsterdam ExecExpress - Transfers & Tours, Johannesburg Executive Commercial Flooring, Pretoria Experience Factory, Johannesburg Export Weaver, Amsterdam EY, Amsterdam Eye for Others, Barneveld

www.E4consulting.com www.ebury.com www.ecometrix.co.za www.ecorys.nl www.eggerding.com www.elizabethjoss.com www.enable-u.co.za www.entertainmentbook.co.za www.erasmusvanwees.nl www.estata.co.za www.euro-center.com www.exclusiveculitravel.nl www.execexpress.co.za www.ecflooring.co.za www.beholdsa.co.za www.exportweaver.com www.ey.com www.EyeForOthers.nl

CSR Consultancy Finance & Insurance Carbon credit experts / green consultancy Research & Consultancy Mining Marketing & sales services Simplifying IT Infrastructures and strategy Marketing, communication and design Executive search and Interim Management Real Estate & Rental Language school Exclusive and personalised tours Personal and corporate transport provider Flooring Talent and innovative consulting Marketing & sales services Advisory, assurance, transactions, tax and law Aid for children and women that are victims of AIDS

Fenedex, The Hague www.fenedex.nl Network of Dutch exporters Fever Tree Consulting, Johannesburg www.fevertreeconsulting.com Consultancy Filanet, Pretoria www.filanet.co.za Renewable energy FMO, The Hague www.fmo.nl Entrepreneurial Development Bank Forkliftcenter, Dubai, UAE www.forkliftcenter.com Sales and service of forklift trucks & port equipment Foru Solutions B.V., Haarlingen http://foru-solution.com/ Waste Management Four Seasons Hotel, The Westcliff, Johannesburg www.fourseasons.com/johannesburg Hospitality Freestate Development Corporation, Bloemfontein www.fdc.co.za Investment promotion agency Furnon Sales / Marketing & Creatie B.V., Amersfoort Business development advise and market research Fynn One Consulting, Hilversum Advisory Fysiologic ECG Services B.V., Amsterdam www.fysiologic.nl Registering and analysing electrocardiograms

Gats Tour Operator, Pretoria www.gatsleisure.co.za Flights, accomodation, transfers, conferences, day trips, general travelling services Gerben Haaksma Advisering, The Hague www.ghconsultancy.eu Advisory G-Force Yachts, Bruinisse www.g-forceyachts.com Yacht building Global Networking Group, Arnhem www.global-education-network.com Training Global Pacific & Partners, The Hague www.globalpacificpartners.com Minerals & logistic services Globalex 33 cc, Cape Town www.globalex33cc.com Consulting Goodwill Bedrijven, Amersfoort www.goodwillbedrijven.nl Corporate Social Responsibility Grand Hotel Huis ter Duin, Noordwijk www.huisterduin.nl 5-star Hotel for business and leisure

F IDE S

Handelsmaatschappij Jan Oskam B.V., Vleuten www.janoskam.nl im- and export of vegetables, fruits and citrus Handelsroute, Amsterdam www.hollandhub.com Trade missions, study tours, matchmaking for entrepreneurs Health Promoters, Stellenbosch www.healthpromoters.co.za Educating and training in the field of health Heijmans Technology, Rosmalen www.heijmans.nl Construction & Engineering Heineken International, Amsterdam www.heinekeninternational.com Producer, marketer and seller of beer and soft drinks Heineken International, Johannesburg www.heinekeninternational.com Producer, marketer and seller of beer and soft drinks Hellmann Worldwide Logistics, Johannesburg www.hellmann.net Multi modal global logistics Hofmeester Holding B.V., Roosendaal Specialist in import and export of automobile accessories Homerco, Huizen www.homerco.nl Interim international- project, contract & business development management Hospitality Affairs & Oysterking, Cape Town www.oysterking.co.za Food, Beverage & Retail Hospitality

IBN Business and Immigration solutions, www.ibn.co.za Immigration and business consultancy services Johannesburg ICCO, Utrecht www.icco.nl Inter-church organisation for development cooperation IHC Merwede, Kinderdijk www.ihcmerwede.com Dredging, mining and offshore IMCD, Johannesburg www.imcdgroup.com Chemical, Coal & Petroleum Imvubu Projects T/A Hippo Water Roller, www.hipporoller.org Transportation Services and Solutions Johannesburg ING Bank, Rotterdam www.ing.nl Banking, investments, life insurance and retirement services Insinger de Beaufort, Amsterdam www.insinger.com Wealth manager to private and institutional investors Insinger de Beaufort, Cape Town www.insinger.com Wealth manager to private and institutional investors Inter Ikea Systems B.V., Delft www.inter.ikea.com Offering affordable home furnishing products www.tsogosunhotels.com/deluxe/sandton-sun Tourism, Accomodation & Hospitality Intercontinental Sandton Sun, Johannesburg Interfind Recruitment, Johannesburg www.interfindrecruitment.com Recruitment Intergate Immigration Services, Cape Town www.intergate-immigration.com Immigration service Interliaise, Amsterdam www.interliaise.com Liaison consultancy for ICT business and affairs in developing countries Intern-Africa, Johannesburg www.intern-africa.eu Internship facilitation International Coffee Equipment CC, Johannesburg www.icesa.za.net Food, Beverages & Tabacco International Innovation Company, Delfgauw www.iic.nl A developing company that controls the whole distribution channel, from innovative idea into a real product you will find in stores International Solvent Solutions, Gorinchem www.solventsolutions.nl Seller of chemicals and recycler of waste materials Intervolve Foundation, Amsterdam Foundation for innovative and integrated development Into SA Pretoria, Johannesburg www.into-sa.com Legal, Tax & Finance Invaco B.V., Rotterdam www.invaco.com Industrial valuation and consultancy ISAH Business Software, Tilburg www.isah.com ICT Solutions for manufacturing companies ITIM International, Leiden www.itim.org organisational Culture & Intercultural Management

JURGENS BEKKER ATTORNEYS WE CATER TO SERVE THE UNIQUE REQUIREMENTS OF EACH CLIENT AND WE PRIDE OURSELVES IN OUR EXPERTISE AND PASSION FOR VARIOUS AREAS OF LAW: • • • • • • • • • •

Commercial & Corporate Law Family Law General Litigation & Taxation Debt Collection Labour Law Media Law Defamation Law Cyber Law Mining Law Sports & Entertainment Law

We specialise in the following: • • • • • • •

Pre-publication advice Pre-broadcast advice Representation in defamation claims Internet, Facebook and social media matters Press Ombudsman matters BCCSA matters Urgent interdicts in the High Courts

• • • • • •

Freedom of Expression matters Protection of rights of privacy matters Hate speech matters Equality Court matters Constitutional Court matters International Court of Arbitration for Sport matters

JURGENS BEKKER ATTORNEYS: 22 Plantation Road, Oriel, Bedfordview T: +27 (0) 11 622 5472

For enquiries contact Partner (Sole Proprietor): JURGENS STEPHANUS BEKKER

C: +27 (0) 83 294 9995

Email: Jurgens@jurgensbekker.co.za

Website: www.jurgensbekkerattorneys.co.za

Jaap Haeck, Zeist JACAR B.V., Wanssum Matching importers and exporters of automotive components and services Johannesburg Chamber of Commerce www.jcci.co.za Government & Industry, Johannesburg JPCoaching International B.V., Muiden www.jpcint.com Executives supporter through leadership courses Jurgens Bekker Attorneys, Johannesburg www.jurgensbekkerattorneys.co.za Legal services

Karoocare stichting, Diemen www.karoocare.nl Kenya Airways Cargo, Johannesburg www.kenya-airways.com Kessels and Smit, Johannesburg www.kessels-smit.com Keystone Consultancy, Hoofddorp www.keystone-consultancy.eu Kinderfonds Mamas, Laren www.kinderfondsmamas.nl KLM Royal Dutch Airlines, Amstelveen www.klm.com KLM Royal Dutch Airlines, Johannesburg www.klm.com Knollenstein Holdings B.V., Blaricum KO&A, Stellenbosch www.ko-en-a.nl Kololo Game Reserve, Gouda www.kololo.nl Koopman International, Amsterdam www.koopmanint.com Kuduworks B.V., Johannesburg KOTUG, Rotterdam www.kotug.com KPMG, Amstelveen www.kpmg.com KWA B.V., Gorinchem www.kwakamp.nl

Lake View Association, Loosdrecht Lameco, Eindhoven www.lameco.nl Landhuishotel Restaurant de Bloemenbeek, Laren www.bloemenbeek.nl Learn Dutch, Cape Town www.learndutch.co.za Leverage, Amsterdam www.leverage.nl Limpopo Economic Development Agency, www.til.co.za Polokwane Linguisine, Wassenaar www.linguisine.eu Linklaters LLP, Amsterdam www.linklaters.com Longridge Wines, Almelo www.longridge.co.za Loyens & Loeff, Eindhoven www.loyensloeff.com Lutèce B.V., Horst www.lutece.nl LWI Limpopo Water Initiative, Polokwane www.lwi.co.za

M2TransMod, Haarlem Madi a Thava Mountain Farm Lodge, Limpopo Maersk Line, Cape Town Mama Taxi, Veldhoven Mammoet Southern Africa, Johannesburg Martinair Cargo, Schiphol Martinair Cargo, Johannesburg Mavu Sport Development, Johannesburg MEA Global Education, Cape Town Media Moments, Hilversum Mediation Unie, Almere Medidis Group, Lelystad

Foundation in education for children and young adults in South Africa Transport & Logistics Consultancy and training Advising fundraising organisations Foundation for underprivileged children Air transport Air transport Holding and operating company Policy, project management and political governance Game reserve Wholesale & Retail Value added reseller of B2B online software Business Services & IT Export/Import Transport/Logistics/ Consultancy/ Maritime Audit, taks and advisory services Labour and Environmental project management

Voice over commercials and company films Creating and maintaining the online success of an organisation Cottage hotel and conference centre Education Services Facilitating joint ventures between multinational Government investment agency Food & Beverages Leading global law firm One of the leading wine estates in South Africa Legal & fiscal consultancy Food & Beverages Preserved mushrooms Water Management

www.m2transmod.com Railway Management, Operations & Logistics www.madiathavha.com Tourism, Accomodation & Hospitality www.maerskline.com Transport & Logistics www.mama-taxi.com Foundation www.mammoet.com Heavy equipment, transport & logistics www.martinair.com Air transport www.martinair.com Air transport www.mavu.org.za Sport Development www.meaglobal.com Research provider www.mediamoments.nl Producer of promotional and merchandising material www.mediationunie.nl Solving conflict www.medidis.eu Supplier of medical equipment and expertise

MediGroup, Rotterdam MEDO, Johannesburg www.medo.co.za MIH Group, Hoofddorp www.mih.com Morukuru Family, Hoorn www.morukuru.com MW Media, Rotterdam www.marjoleinwesterterp.blogspot.com

NBI New Business South Africa, Cape Town www.nbi-sa.com NEC Enterprise, Hilversum www.nec-enterprise.com Nedbank Limited, Johannesburg www.nedbank.co.za Nederland Distributieland (NDL), Zoetermeer www.ndl.nl Nederlands Zuid Afrikaanse Vereniging, www.zuidafrikahuis.nl Amsterdam Nederlandsche Betaal & Wissel Maatschappij, www.nbwm.nl Amsterdam NFI, The Hague www.nederlandsforensischinstituut.nl North West University, Johannesburg www.nwu.ac.za NPC, Utrecht www.npc.eu Nuffic, The Hague www.nuffic.nl NWO – WOTRO, The Hague www.nwo.nl

Ogmios Communications, Johannesburg Oiltanking Calulo, Cape Town www.oiltanking.com Omron Healthcare Europe B.V., Hoofddorp www.omron-healthcare.com OPHTEC B.V., Groningen www.ophtec.com Orange Babies, Amsterdam www.orangebabies.org Oranje Camping, Wassenaar www.clubtravel.nl Oudendijk Import B.V., De Kwakel www.oudendijk.nl Oxygen for Life SA, Johannesburg www.oxygenforlife.co.za OZ import, De Kwakel www.ozimport.nl

Marketing & sales services Enterprise & Suplier Development Multinational media company in electronic and print media Luxury hotel Magazine Oog voor Zuid-Afrika

Provider of business development services Global provider of enterprise communications solutions Finance & Insurance Providing answers to your European Supply Chain challenges Promoting cultural contact between South Africa and the Netherlands Currency conversions and international payments Dutch forensic institute University. Government & Public Sector Rail sector consultancy and project managers International cooperation in higher and technical education Science for Global Development

Training & Coaching Transport & Logistics Supplying medical equipment for health monitoring Producer of intraocular lenses and ophthalmic surgical devices Foundation Tailor made group travel and events Global trade and logistics of fresh cut flowers Medical and Pharmaceuticals Wholesale & Retail

P.S.E. Surface Treatment, Johannesburg www.psepaintspray.co.za Manufacturing, Machinery and Metallurgy, surface treatment PETROSA EUROPE B.V., Rotterdam www.petrosa.co.za Distributor of oils based on gas to liquid technology Phaphama Initiatives, Johannesburg www.phaphama.org Training & Coaching Foundation Pharmaplan, Johannesburg www.pharmaplan.co.za Medical and Pharmaceuticals Pieter v.Hoven, Pretoria Port of Amsterdam, Amsterdam www.portofamsterdam.nl Industrial and logistics development Potgieter Consultancy, Wijchen www.potgieter.eu Organisational advise and interim management Proban Payment IT system SA, Johannesburg Call Centre Industry, Educational Services, ICT Protea Maritime Connection B.V. www.proteaprofessionals.com Payrolling South Africans in dredging and maritime/offshore industry Public Safety & Security Center (PSIC), www.psic.com Public Security Innovation Centre The Hague PUM, The Hague www.pum.nl Connecting senior experts with entrepreneurs PwC, Rotterdam www.pwc.com Audit & assurance, consulting, deals, legal and tax PwC, Johannesburg www.pwc.com Audit & assurance, consulting, deals, legal and tax

Rabobank International, Utrecht www.rabobank.com Provider of financial services Rand Merchant Bank, Cape Town www.rmb.co.za Legal, tax, finance Real Life Concepts, Cape Town www.reallifeconcepts.com Media and design Rebelgroup Advisory B.V., Rotterdam www.rebelgroup.com Consulting between the public and private sectors Reinbouwgroep, Dieren www.reinbouw.nl Developing residential and commercial property Reygrande Investment Holdings, Cape Town Finance & Insurance Rhenus Air B.V., Amsterdam www.nl.rhenus.com Transport and logistics company Ricoh Document Center Haaglanden, Noordwijk www.ricohdocumentcenter.nl/haaglanden IT & document management solutions Rifle-Shot Performance Holdings, Johannesburg www.rsph.co.za Consulting and software for manufacturing, mining and utilities RM Global Travel Services, Johannesburg www.rmglobaltravel.co.za Tourism, Accomodation & Food Services RM Holding, Alkmaar Manufacturing Robbert Wollebrand Prins, Amsterdam Roodepoort Chamber of Commerce and www.rocci.org Government Industry, Johannesburg Royal Dutch Holding B.V., The Hague Management Advisory Royal HaskoningDHV, Nijmegen www.royalhaskoningdhv.com Engineering consultant with expertise in sustainability Royal HaskoningDHV, Johannesburg www.royalhaskoningdhv.com Engineering consultant with expertise in sustainability Royal Netherlands Embassy, Pretoria www.southafrica.nlembassy.org Dutch government representation Royal Philips Electronics, Pretoria www.philips.nl Healthcare, Consumer Lifestyle and Lighting Russell Advocaten, Amsterdam www.russell.nl Law firm servicing multinationals and public authorities

Network

Access to the world Royal Vopak is the world’s largest independent tank terminal service provider specializing in storage and transshipment solutions for bulk liquid oil products, chemicals, vegetable oils and liquefied gasses. With our global network of terminals and dedicated professionals, we offer access to business opportunities around the world. With 400 years of history and stock-listed in Amsterdam, we work every day to become an integral part of the societies in which we operate. With our tradition of sustainable entrepreneurship, we strive to make a meaningful contribution to our stakeholders by focusing on growth, operational excellence and customer leadership. Together with our partner Reatile we operate Vopak Terminal Durban and have a growth strategy for South Africa.

SA Capital Equipment Export Council (SACEEC), www.saceec.com Branch organisation of capital goods producers and exporters Johannesburg SA Instrumentation, Johannesburg Manufacturers of chemicals and other related products SABMiller International B.V., Rotterdam www.sabmiller.com Producer and marketer of premium international beers SABMiller International B.V., Johannesburg www.sabmiller.com Producer and marketer of premium international beers Sa-la South Africa Luxury Association, Cape Town www.sa-la.org Luxury goods SANL, Cape Town www.sanl.webs.com Event organisation, Consultancy SASOL, The Hague www.sasol.co.za Energy and chemical company Scharo Consultants CC, Johannesburg Consulting Schiphol Area Development Company, Schiphol www.sadc.nl Area development SDBN Trading, Port Elizabeth Oil and gas and transportation services and solutions Sealake Terminal, Nieuwdorp www.sealaketerminal.com Independent stevedoring company Sefapane Lodge & Safaris, Polokwane www.sefapane.co.za Lodge & Safaris in the warm heart of Limpopo SGG Management B.V., Amsterdam www.imfccompany.com Financial & Fiduciary services SGS Nederland B.V. Spijkenisse www.sgs.com Inspection, verification, testing and certification Shell International, The Hague www.shell.nl Global group of energy and petrochemicals companies Shell South Africa Energy, Johannesburg www.shell.com Global group of energy and petrochemicals companies Siemens Netherlands, The Hague www.siemens.com Business development cranes Siemon, Hellevoetsluis www.siemon.com Network solutions Signat Forward Brokers, London, United Kingdom www.s-fb.com Foreign exchange deliverables broker Siyenza Management, Johannesburg www.siyenza.co.za Marketing, Communications & Events Smit Amandla Marine, Cape Town www.smit.com Transport & Logistics SMIT Transformatoren B.V., Nijmegen www.smittransformatoren.nl Developing and installing power transformers SoGo App, Amsterdam www.sogogetyourgoal.nl Developer of the soGO application Soil & More International, Waddinxveen www.soilandmore.nl Farmer development & sustainable agriculture Solar Century Africa, Johannesburg www.solarcentury.com Engineering, procurement and construction Solar Works, Delft www.solar-works.co.za Green Energy Solidarity, Johannesburg www.solidarity.co.za Education Services South African Dutch Trust Company, Cape Town Legal, tax and finance South African Tourism, Johannesburg www.mijnzuidafrika.nl Marketer of South Africa as a tourist destination South African Airways, Schiphol Rijk www.flysaa.com Airline, Airport & Tourism Industry Transport & Logistics South West Gauteng College, Johannesburg www.swgc.co.za Education and Training South West Group, Veldhoven Mining Southern Cross Experiences, Pretoria Tourism, Event management Staay Food Group, Johannesburg www.staay.nl Fruit and vegetables processing, import and export Stars In Their Eyes, Ridderkerk www.starsintheireyes.nl Football project for disadvantaged children STC-Group, Rotterdam www.stc-group.nl International maritime transport academy STC-SA, Johannesburg www.stc-group.nl International maritime transport academy Stichting Afrovibes, Amsterdam www.afrovibes.nl African theatre Stichting Game Rangers Africa Benelux, Hilversum Networking and training for business women Stichting Nieuwe Horizon, Baarn www.nieuwehorizon.nl Supporting inhabitants of the village Montagu in South Africa Stichting UNSA, Pretoria www.unsa.nl Students and internship placement Stichting ZAM – net, Amsterdam www.zam-magazine.nl Publisher of an Africa oriented quarterly Stichting ZASM, Amsterdam www.zuidafrikahuis.nl Subsiding institutions and projects related to South Africa Stig, The Hague www.stigconsult.com Management and consultancy in development of ports & terminals, port areas and hinterlands connections Stork N.V., Naarden www.stork.com Global provider of knowledge based asset integrity services Struik Food Group, Voorthuizen www.struik.com Producer of soups, sauces and meals Styleluxx, Johannesburg www.styleluxx.co.za E-commerce, Fashion SUN Energy SA, Johannesburg www.sunenergysouthafrica.co.za Domestic renewable energy solutions Svitzer, Cape Town www.svitzer.com Marine and oil industry

Vopak Terminal Durban 105 Taiwan Road | 4052 Island View Bluff | Durban | South Africa | www.vopak.com

Tambo Springs Development Company, Cape Town www.tambosprings.co.za Construction & Engineering The Boston Consulting Group, Johannesburg www.bcg.com Management Consulting TLS-Boca Systems, London, United Kingdom www.tlseurope.com Distributes Boca thermal ticket printers & tickets to system partners and end users Tshimo Ya Tlhago, Johannesburg Aquaculture, Agriculture, Agro & Agri Processing TNO, Zeist www.tno.nl Independent research organisation To70, The Hague www.to70.nl Aviation consultants TPG Academy, Huizen www.tpgacademy.nl/ Project and programme management Transparent, Amsterdam www.transparent.eu Specialist in accounts payable analyse TTE Shuttles, Johannesburg www.tteshuttle.co.za Transport & Logistics Tulpro V.O.F., Wateringen www.tulpro.com Bilateral exchange (NL-SA) through tourism, sport and music Tygron, The Hague www.tygron.com Interactive, spatial planning software platform Tjommie Foundation, Apeldoorn www.tjommie.nl Improving living standards of children in townships in South Africa

Ukubona Digital Media, Cape Town Uniglobe Inspiration Business Travel, Zoetermeer Unilever Global, Rotterdam

www.ukubona.co.za www.uniglobevgt.nl www.unilever.com

ICT and web design Business travel agency Company in fast moving consumer goods

Wines of South Africa (WOSA), The Hague World Trade Center Almere Area, Almere Worldnet Logistics, Johannesburg WTC-E Zakensocieteit, The Hague WWTourism, Almere

Yellowtail, Hilversum Yellowtail Software, Cape Town Your man on Site, Johannesburg

Zandspruit Bush & Aero Estate, Hoogblokland Zeeland Seaports, Terneuzen Ziegler Group, Rotterdam-Albrandswaard ZNIX consulting SA, Johannesburg Zonneweelde Wines, Heusden-Zolder Zuid-Afrika Vakantie, Eindhoven

www.wosa.co.za www.wtcaa.nl www.worldnetlogistics.com www.wtce.nl www.wwtourism.org

Promoter of exports of South African wines Provider of business network opportunities Warehousing, Transport and Logistics Provider of business network opportunities Online media expert

www.yellowtail.nl IT project management and architecture services www.yellowtail.co.za IT project management and architecture services www.yourmanonsite.com Consulting

www.zandspruit.nl www.zeelandseaports.nl www.zieglergroup.com www.znix.co.za www.zonneweelde-wines.com www.zuidafrikavakantie.nl

Zandspruit Bush & Aero Estate Port management International providor of logistic services and multimodal transport ICT, Telecommunications, oil and Gas company Marketer of wines of organising sampling events Travel agency

Van Oord, Rotterdam www.vanoord.com Marine ingenuity Van Weelde Shipping Group, Rotterdam www.vanweeldeshippinggroup.com Commercial dry cargo shipping activities Vanderlande industries South Africa, Johannesburg www.vanderlande.com Construction & Engineering Vastgoedmarkt, The Hague www.vastgoedmarkt.nl Online real estate magazine VCK Logistics, Schiphol-Rijk www.vck.nl A leading logistics service provider VDL Bus Coach South Africa, Johannesburg www.vdlbuscoach.com Bus and coach manufacturer VEKA Shipbuilding, Werkendam www.veka-group.nl Ship and jachtbuilding VH Holding B.V., Enschede Information technology and services VisualFabriq, Zeist www.visualfabriq.com Bringing location insights to retailers Vopak Terminal Durban, Durban www.vopak.nl Transport & Logistics Voys Telecom SA, Cape Town www.voys.co.za Business Services & IT Vrije Universiteit Amsterdam, Amsterdam www.vu.nl University Vroegop Bemiddeling, Noord-Scharwoude www.vroegop-bemiddeling.nl Mediation in fruit and all related aspects Vula Consultancy, Utrecht www.peterhermes.nl Consultancy

Wageningen International, Wageningen www.wur.nl Education and research in food and living environment Wandima Consulting Services, Nelspruit www.wandima.co.za Environment & Management Waterstreet Holdings, Cape Town www.waterstreet.co.za Property Auditors and developers Wavunow, Johannesburg www.wavunow.com Online jewelry platform and shop Webber Wentzel, Cape Town www.webberwentzel.com Legal services Wedgeview, Stellenbosch www.wedgeview.co.za 5-star Country House & Spa WEG-Wise, Sprang-Capelle www.weg-wise.com Development of water management systems Werk in Afrika, Breda www.werkinafrika.nl Recruitment Services for Africa Werth Schröder, Johannesburg www.werthschroeder.com Attorneys WESGRO, Cape Town www.wesgro.co.za Western Cape promotion agency Wevers Home Real Estate, Amsterdam www.wevershome.com Promoter of properties in South Africa on Dutch market Willem de Liefde, Johannesburg Williams & Calmer, Johannesburg www.williams-calmer.co.za Consulting Wim Holtes, Johannesburg Wijnhuis Culinair, Geertruidenberg www.threewines.eu Supplier of wines to the hospitality sector and retailers

MEMBER INDEX

SECTOR BASED

Agro & Agri Processing Avalon Ball Straathof Chemelco Cool Fresh International Oudendijk Import B.V. Soil & More International Staay Food Group Tshimo Ya Tlhago Business Services & ICT ABBC Alliance Plus Anneke Du Toit Atlantico Business Development Avit International AWVN BEHOLD SA Beko Consulting Berenschot International B.V. Cinx B.V. Colliers De Haan Removals E4 Consulting Erasmus Van Wees Executive Search Estata Executive Commercial Flooring Fenedex Fever Tree Consulting Fynn One Consulting Handelsroute Homerco IMCD IBN Business Immigration Solutions Interfind Recruitment Intergate Immigration Services Interliaise Intern- Africa Invaco ISAH Business Software Jacar B.V. Kessels And Smit Keystone Consultancy Kuduworks B.V. KWA B.V. Leverage MEDO NBI New Business South Africa Potgieter Consultancy Proban Payment It System Sa (Pty) Public Safety & Security Center (Psic) PUM Rebelgroup Advisory B.V. RICOH Document Center Haaglanden Rifle-Shot Performance Holdings SANL Co Scharo Consultants Cc SGS Nederland B.V. SoGo App Stichting Unsa Stork N.V. Supima Computers TPG Academy Vastgoedmarkt Visual Fabriq Voys Telecom Sa Vula Consultancy Wandima Consulting Services Waterstreet Holdings Wavunow

Werk In Afrika Wevers Advice & Facilitation Williams & Calmer World Trade Center Almere Area WTC-E Zakensocieteit Yellowtail Software Your man on Site ZNIX Consulting SA Chemicals & Metals AKZO Nobel Cimcool Industrial Products B.V. IMCD International Solvent Solutions SA Instrumentation Vopak Terminal Durban Engineering, Infrastructure & Water Applied Tech Systems International B.V. Archiway CC BAM International BSS Holland B.V. Corma International DASUDA Filanet Foru Solutions JACAR B.V. KO&A (Kolijn, Onderzoek & Advies) LWI Reinbouwgroep Royal HaskoningDHV Solar Works South West Group Tambo Springs Development Company Tygron Vanderlande Industries South Africa VH Holding B.V. WEG-Wise Food, Beverage & Retail Aaldering Vineyards & Wines Ahold Sustainable Trade Development Almenkerk Wine Estate Amarula/Walravensax Avery Dennison Barentz Ingredients Bluewater Energy Services B.V. Bols International B.V. BOS Brands Brandhouse Beverages Cape Dutch (Vinifera) Chemelco CV Westland Holding B.V. Handelsmaatschappij Jan Oskam B.V. Heineken International B.V. Hospitality Affairs & Oysterking International Coffee Equipment CC Linguisine Longridge Wines LutĂ¨ce B.V. SABmiller International B.V. SA-LA South Africa Luxury Association Struik Food Group Styleluxx Unilever B.V. Vroegop Bemiddeling B.V. Wijnhuis Culinair Wines Of South Africa (Wosa) Zonneweelde Wines

Government & Public Services CMRA DTI (Department Of Trade & Industry SA) Embassy Of South Africa In The Netherlands Freestate Development Corporation Johannesburg Chamber Of Commerce & Industry Roodepoort Chamber Of Commerce And Industry Royal Netherlands Embassy In South Africa Limpopo Economic Development Agency Wesgro Legal, Tax & Finance Advice@Langendorff.eu AWVN Allen & Overy Amicorp South Africa (Pty) Ltd AON South Africa Bakker Attorneys Bird & Bird Burgland Participaties B.V. Citco Deloitte Tax Lawyers Ebury Ey FMO ING Bank Insinger De Beaufort N.V. Into SA Pretoria Jurgens Bekker Attorneys Knollenstein Holdings B.V. KPMG Linklaters Loyens & Loeff Mediation Unie Nedbank Limited Nederlandsche Betaal & Wissel Maatschappij PwC Rabobank International Rand Merchant Bank Reygrande Investment Holdings Russell Advocaten Signat Forward Brokers South Africa-Dutch Trust Company The Boston Consulting Group Transparent Webber Wentzel Werth SchrĂśder Machinery & Manufacturing Delta Instruments Drone Solutions Forkliftcenter Hofmeester Holding B.V. P.S.E. Surface Treatment Rm Holding Royal Philips Electronics SACEEC Siemens Netherlands Siemon Smit Transformatoren B.V. TLS - Boca Systems VDL Bus Coach South Africa

Medical & Pharmaceuticals Aids Remedy Fund Fysiologic Ecg Services B.V. Medidis Group Medigroup Ophtec B.V. Oxygen For Life Sa Pharmaplan The Health Promoters Marine & Off-Shore APM Terminals Boskalis International B.V. / Smit Internationale Cape Projects B.V. Cornelder Holding B.V. Damen Shipyards Group Dredging And Contracting Rotterdam B.V. G-Force Yachts Globalex 33 Cc IHC Merwede Kotug Protea Maritime Connection B.V. Smit Amandla Marine STC Svitzer Van Oord Van Weelde Shipping Group VEKA Shipbuilding Zeeland Seaports Marketing, Communication & Design Africa Interactive Basis2business BNR Nieuwsradio Booy, Klusman En Van Bruggen B.V. (Bkb) Brand Station Consultancy Brand Unlimited DesignThinkers Group Elizabeth Joss Entertainment Publications Furnon Sales/Marketing & Creative B.V. ITIM International Lake View Association Lameco Media Moments MIH Group MW Media NEC Unified Solutions Nederland Real Life Concepts Siyenza Management South African Travel Consultancy & Wildlife Photography Ukubona Digital Media Oil, Gas & Energy Bluewater Energy Services B.V. BP Nederland B.V. Ecometrix Eggerding South Africa Global Pacific & Partners Petrosa Europe Royal Dutch Shell SASOL Solarcentury Africa SUN Energy Sa

Private Members Jaap Haeck Pieter Van Hoven Robert W. Prins Wim Holtes Anneke Du Toit Willem De Liefde Research, Education & Training 4Human Training & Coaching Alex Van Groningen Avocado Vision AWVN Burger Support B.V. Business Opportunity School Business Opportunity School South Africa Business School Netherlands South Africa CSIR Ecorys Euro - Center Cape Town Experience Factory Fenedex Global Networking Group International Business Research International Innovation Company JP Coaching International B.V. Learn Dutch Mavu Mea Global Education NFI North West University Nuffic Nwo-Wotro Science For Global Development Ogmios Communications Phaphama Initiatives Solidarity South West Gauteng College STC-Group TNO Vrije Universiteit Amsterdam Wageningen International Willem De Liefde Social Development & Foundations Behold B.V. Climate Neutral Group Close The Gap Cordaid Urban Matters Eye For Others Goodwill Bedrijven ICCO Imvubu Projects T/A Hippo Water Roller Intervolve Foundation Karoocare Stichting Kinderfonds Mamas Nederlands Zuid Afrikaanse Vereniging PUM Stars in Their Eyes Stichting Afrovibes Stichting Game Rangers Africa Stichting Nieuwe Horizon Stichting ZAM - Net Zasm Tjommie Foundation

Tourism, Hospitality & Sports Afc Ajax N.v. African Ample Assistance Ama Amanzi Game Lodge ATP Instone Bed & Breakfast Kortenhoefsedijk BOBO Campers Braaimaster Cape Courtesy Cape Tanqua Tourism Services Chagall Hotels & Restaurants Corporate Traveller Court Classique Suite Hotel Diplomats Council Exclusive Culitravel Execexpress - Transfers & Tours Four Seasons Hotel, The Westcliff GATS Tour Operator Grand Hotel Huis Ter Duin Greenstreamer Intercontinental Sandton Sun Kololo Game Reserve Landhuishotel Restaurant De Bloemenbeek Madi A Thava Mountain Farm Lodge Morukuru Family Oranje Camping Rm Global Travel Services Sefapane Lodge & Safaris South African Tourism Southern Cross Experiences Tulpro V.O.F Uniglobe Inspiration Business Travel Wedgeview Wwtourism Zandspruit Estate Zuid-Afrika Vakantie Transport & Logistics Amsterdam Airport Schiphol ATRAX Logistics SA APM Terminals Barloworld Logistics Buhold Industries CWT Africa Holdings Damen Shipyards Cape Town DC Helleman Hellmann Worldwide Logistics Kenya Airways Cargo KLM Cargo KLM Royal Dutch Airlines M2TransMod MACS Maersk Line Mammoet Southern Africa Martinair Cargo Martinair Holland N.v. Nederland Distributieland (Ndl) NPC Oiltanking Calulo Port Of Amsterdam Rhenus Air B.V. Schiphol Area Development Company SDBN Trading Sealake Terminal South African Airways Stig Group To70 TTE Shuttles VCK Logistics Worldnet Logistics Ziegler Group

INDEX

SANEC Business Directory 2015

100

Brand

Position

Type

AON

Page 26

APM Terminals

Page 74

BOS Brands

Page 36

Advertorial

CBI

Page 52-53

CSIR

Page 6

DAMEN Shipyards

Page 50

Export DSM

Page 22-23

Advertorial

Heineken

Inside front cover

Heineken

Page 58

IMCD

Page 84

ING

Page 4

Jurgens Becker

Page 91

KLM Cargo

Page 68

LEDA

Page 88-89

Nedbank

Page 40

Netherlands Embassy

Page 76

NWU

Page 82

Philips

Page 70

PwC

Page 30-31

PwC

Back Cover

Royal HaskoningDHV

Page 44

Shell

Page 100

Smit Amandla Marine

Page 34

Soil and More

Page 102

STC

Page 97

Transnet

Page 62

Turbo King

Back Inside Cover

Vopak

Page 94

Webber Wentzel

Page 104

101

CONTACT & PUBLISHING

Soil & More is a company providing consultancy services related to sustainable development within the agriculture and food sector. Our solutions are in line with state-of-the-art standards and methodologies but adjusted to meet the practical challenges of our daily life in an organization or supply-chain.

DETAILS

Our main expertise includes the development of short and long term sustainability strategies and the assessment of sustainability performance related to single issues such as CO2 and water but as well concerning all relevant sustainability aspects based on the requirements of the Global Reporting Initiative or the FAO. Apart from that we offer a wide range of practical and locally adjusted solutions at farming level related to soil fertility management and composting.

SANEC invites you to contact us for more information and assistance. In our three centrally located offices in The Hague, Johannesburg and Cape Town, we welcome you to visit us and to discuss your business needs with one of our experts. SANEC The Hague

Since 2014 we offer as social compliance audits based on the Sedex/SMETA standard.

WTC The Hague Prinses Beatrixlaan 716 2595 BM The Hague The Netherlands Entrance D (4th floor)

As part of our soil and composting solutions, together with our local partners we generate 3rd party verified carbon credits. SANEC decided to use these carbon credits to make its Business Directory CO2 -neutral for the coming 3 years.

Postal address: Prinses Beatrixlaan 712 2595 BN The Hague

We are convinced that sustainability is an environmental but above all economic necessity. In fact sustainability is the ability to sustain your business under changing circumstances.

T +31 (0) 70 347 07 81 E info@sanec.nl General Manager: Mark Agterdenbosch

Soil & More offers expertise in: • Development of sustainabiliy strategy for organisations and supply-chains • Sustainability/materiality workshops • SMETA social compliance audits • Assessment and development of agricultural suppliers • Environmental footprint assessment • Sustainable soil fertility management • Compost trainings

SANEC Johannesburg Le Val North Building 45 Jan Smuts Avenue Westcliff 4092 Johannesburg Postal address: PO Box 781738 Sandton 2146

Our services focus on solutions that are practical, locally adjusted and easy to implement.

T +27 (0) 11 568 12 34 F +27 (0) 86 535 6636 E info@sanec.co.za General Manager: Froke Gilsing

SANEC Cape Town C/O Consulate- General Office 100 Strand Street Cape Town 8001 T +27 (0) 21 300 0833 E info@sanec.co.za Cape Town Managers: Feico Mulder & Paul van den Brink Website and Social Media www.sanec.org facebook.com/sanec.org nl.linkedin.com/in/sanec/ Disclaimer February 2015 First edition 1996, nineteenth edition 2015. All rights reserved. Views and opinions expressed in this publication are not necessarily those of SANEC. No part may be reproduced in any form without written permission from SANEC. SANEC considers the resources in the Business Directory reliable and verifies as much data as possible. However, reporting inaccuracies can occur, consequently readers using this information, do so at their own risk.

102

Design: Indigo New Media Printing: Printerface Editors: M. Drent, L. Heinsohn, C. van der Horst, B. Katanga, M. Reyneker, L. van Veen

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