Less Is More
JOURNAL
FEATURED
When it comes to E-Discovery and Document Management, Invendica’s customizable software is by design simple, yet powerful.
PROFESTSHIOENMAOLNPTROFILE OF
2014
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Karen Gorden
“We have a strong belief that today’s software is being overcomplicated,” says Eddy Borysewicz, founder of Invendica, a San Diego-based online document management company, specializing in creating custom software for law firms since 2006. “In most cases, people only use about 10-15% of what is offered in any software package. We have designed our software with as few bells and whistles as possible, providing only the essential tools needed for completing tasks. This allows our clients to focus on work, not trying to learn another complicated software package. Invendica has brought simplicity back to the market,” he adds.
Simple…
For Borysewicz, the belief that less is more when it comes to document and data management has remained consistent since his early years as a software developer. “Our head developer, Tom Nguyen, and I have been writing software for more than 15 years. It was standard practice for companies to encourage us to come up with the coolest functions we could to add to the packages. Tom and I never understood it. Sure, it’s cool, but who is going to use it? Databases became so cumbersome to use, that you had to take a week long training course just to be able to use them,” he says. However, it was a request he received while freelancing that helped him recognize that attorneys in particular needed simple but powerful ways to search volumes of data and documents in an efficient manner. “I was contracted by Julie Meloche, a senior paralegal at Latham & Watkins LLP, before E-Discovery was even a word. They had a huge, technical case that contained multiple productions of computer hard drives. At the time, there was nothing on the market to review this kind of information, nor any vendor that had experience with this kind of data,” Borysewicz says. “I worked diligently with Julie to create one of the first E-Discovery review tools, which was specifically designed for this case. She was able to bring it back to her team to electronically review hundreds of thousands of documents in a 3 week period.” Shortly thereafter, Borysewicz launched Invendica. “Our software was designed in conjunction with paralegals and attorneys to be powerful yet simple. This allows us to brainstorm with people that actually use our services to come up with the
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Attorney Journal | Volume 125, 2014
best possible solutions. We know that the easier our software is to operate, the more productive our clients can be with it.” To that end, Invendica not only created simple software, but they are proud to create user-specific software. “We strip down the databases and set them up however the law firm wants them set up,” Borysewicz explains. “We help them to fine-tune the way the software works, and encourage them to customize it. We are eager to hear from clients who say ‘It would be really neat if I had a button or function that did X, Y, Z.’ We will get the team together and implement that functionality for them. No other hosting vendor, even the large ones, are able or willing to customize the software like we are,” he adds. This customization clearly appeals to attorneys. By way of example, Russell Aoki, a Seattle, WA-based attorney says,” I enjoy working with Invendica for their ‘can-do’ attitude. Invendica has shown a willingness to provide what the endusers want and not what a database company thinks they need. The Invendica team has worked countless hours on complicated discovery productions to create easy-to-use search capabilities unique to federal criminal prosecutions.” In addition to creating customized software for law firms of all sizes, including firms which use Macs as opposed to PCs, Invendica is proud of the fact that “our product is extremely easy to use. We can teach anyone how to use it within 15-20 minutes,” Borysewicz says. However, he is quick to add, “We don’t give our clients a software package and hang them out to dry. We love working directly with our clients and offer training sessions and customized hand-holding that goes beyond our software. We never want a client to use our software on one case, and then put it on a shelf because it was a nightmare. We are trying to help attorneys revolutionize the way they manage their data.” Invendica is able to provide this level of customer service largely because the company insists on doing everything on their own. “We own our software outright. Nothing is done offshore. Everything is done in-house. If there is a bug, clients don’t have to call India. We don’t rely on anyone else. If something needs to be done, we get it done. This results in the most user-friendly software experience, backed by unparalleled customer service,” Borysewicz says.