Ryder | Used Vehicle Sales Buyers Guide

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USED VEHICLE SALES Ryder Used Vehicle Sales BUYERS GUIDE SUPPLY CHAIN | DEDICATED TRANSPORTATION | FLEET MANAGEMENT SOLUTIONS

RYDER YOUR TRUSTED TRANSPORTATION PARTNER

At Ryder, we understand your business, products, and customers are unique. That’s why we deliver more than just the most reliable trucks on the road – we deliver the highest standard of service. And with the largest selection of used commercial vehicles in the U.S., we’re making it easier than ever for businesses to expand their fleets at an affordable cost. Whether you have two locations or 200, choose from our reliable used vehicles featured online or consult with an expert. Unlike other dealers, Ryder is your 1-stop shop, offering; financing, warranties, and maintenance options (with maintenance history included) on every used vehicle.

As an industry leader with nearly 90 years of experience in the transportation industry, we have the depth and breadth of expertise needed when selling used commercial vehicles, from light and heavy-duty trucks to specialized equipment. With Ryder, you gain unparalleled experience, service, and selection, making Ryder your trusted transportation partner. Plus, a Ryder Used Vehicle Sales team member is always here to help you find — and buy — the best option for your business.

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Our sales experts can help guide customers through the entire process if needed. Ask your Vehicle Sales Manager for details. ryder.com/used-trucks

PURCHASING WITH RYDER

IS AS EASY AS “1, 2, 3”

The benefits of buying from Ryder begin with less stress and cruise through to financing. We make the purchase process easy, so you drive away happy.

STEP 1

Find the vehicle that is best for your business. Prioritize the specs you want and find what you need faster. Ryder has used vehicle sales centers conveniently located throughout the U.S. and Canada, with one of the largest retail networks in North America. Browse our national selection of the best-used trucks, tractors, and vans on our website at https://ryder.com/used-trucks

BUDGET FRIENDLY STEP 2

Finance your truck affordably. Ryder’s quick credit approval gives you financing options (and purchase limits) fast. So you can place a deposit and coordinate your payment, as needed. Ryder goes the extra mile with flexible financing options, including a warranty and world-class maintenance, all wrapped into low monthly payments. Our network of commercial lending partners works with all credit levels and specializes in owner operators or new startups.

STEP 3

QUICK PICK-UP AND DROP-OFF

Delivery or pick-up, drive away happy. When you buy from Ryder, you get more than just a reliable used vehicle. You get the confidence of knowing Ryder DOT Verified & Certified trucks are:

● Fully inspected and road-ready

● Fully DOT compliant

● Backed by extended warranty options

● Affordable, with flexible financing

And that you made the right decision, right from the start.

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THE VEHICLES YOU NEED, WHEN AND WHERE YOU NEED THEM

You know what you want, and our experts are on hand to steer you in the right direction. Ryder separates our vehicles into three distinct classes: Ryder Certified, Ryder DOT Verified, and As-Is, making it fast and easy to find the price, protection, and benefits you want.

Ryder Certified

Guaranteed

quality

For guaranteed reliability at an affordable price, choose our highest-quality used vehicles. Ryder Certified™ trucks have had just one prior owner – Ryder, with our legendary 80-year history in vehicle care. No one maintains trucks like Ryder. With Ryder CertifiedTM, you drive away with a vehicle – and a deal – you can trust and more benefits than you might expect.

Ryder DOT Verified

Tried and true trucks you can trust Go ahead. Kick the tires. Ryder Verified helps you build your fleet with road-ready, fully DOT compliant trucks. While you should expect to see some wear and tear on these vehicles, you’ll also see the benefit of buying from Ryder.

As Is

We’ll fix you up with a fixer-upper. Ryder As-Is vehicles require repairs to be road-ready and meet DOT standards. Look no further Ryder has the right vehicle for you. Find great prices on projects or parts trucks.

Brands You Trust

It takes years to establish a good reputation. Ryder has worked with time-tested manufacturers as an industry leader for more than 80 years, allowing us to offer you exceptional used trucks, semi-trucks, tractors, and trailers from brands you know and trust.

“Ryder has better quality equipment.”

Our sales experts can help guide customers through the entire process if needed. Ask your Vehicle Sales Manager for details. ryder.com/used-trucks

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Trustworthy Trucks With Ryder’s Reliability

Big jobs demand a bigger selection. With a wide variety of manufacturers on the sales lot, our vast selection of vehicles includes:

● Used straight trucks, refrigerated trucks, and stake trucks – both CDL and non-CDL

● Used single and tandem-axle tractors, conventional and sleeper models

● Pre-owned dry van, flatbed, and refrigerated trailers

Sprinter Box Truck

• Size: 14 foot cargo area

• 8,550 lb. GVW

• Up to 3,005 lb. load capacity

• Fuel efficiency of up to 25MPG

• Pass-through cabs and cargo containment system

• 6.4 ft. interior height

• Diesel engine

• Size: 16 foot dry van body

• Up to 6,000 lb. load capacity

• Low cab-over design for maneuverability and tighter turning radius

• Automatic transmission, power steering and tilt steering wheel

• Hydraulic lift gate or walk ramp, flat floor, slat interior with E-Track for easier cargo loading, securing and handling

• Trucks with lift gates have a 2,000 lb. load capacity

• Diesel engine for increased miles per gallon

• Lift gate dimension 72” x 32”

• System with anti-roll feature

Reefer Box Truck

• Size: 16 ft.

• Load capacity of up to 7,000 lbs.

• Increased power with electric standby or automatic start-stop features of refrigeration unit for convenience, fuel savings and lower emissions

• Hydraulic lift gates for easier loading and unloading

• Trucks with lift gates have a 2,000 lb. load capacity

• Lift gate dimension 72” x 32”

• Diesel engine for increased miles per gallon

• System with anti-roll feature

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Straight Truck Non-CDL and CDL

• Size: 26 feet

• 26,000 GVW up to 8,000 lb. of load capacity and 33,000 GVW up to 13,000 lbs.

• Dock height with hydraulic lift gates or ramps, side door for easy loading/unloading with large 60” x 80” wedge platform including 3,000 lbs. of capacity and a 14’walk ramp

• Three rows of E-Track, flat floor & slat interior protect cargo and keep loads secure

• Collision mitigation system with anti-roll feature

• Cart stops on liftgate

Reefer Straight Truck Non-CDL and CDL

• Size: 20 - 26 feet depending on market

• 26,000 GVW up to 7,000 lb. of load capacity and 33,000 GVW up to 13,000 lbs.

• Increased power with electronic standby and automatic start-stop features of refrigeration unit for convenience, fuel savings and lower emissions

• Side doors for easier loading/unloading

• E-Track equipped for securing loads

• Hydraulic lift gate with large 60” x 80” platform with 3,000 lb. of capacity

• Electric standby option in certain markets

• Collision mitigation system with anti-roll feature

Day Cab Tractor - Single or Tandem Axle

• Air shield or air fairing and cab extenders maximize power and fuel efficiency

• Power steering, air conditioning, motorized mirrors, well appointed cab interior for driver comfort

• Most Smartway certified

• Collision mitigation system

• Automatic transmission available

Sleeper Tractor

• Air shield or air fairing and cab extenders maximize power and fuel efficiency

• Integrated stand-up sleepers with double bunks

• Power steering, air conditioning, motorized mirrors, well appointed cab interior for driver comfort

• Most Smartway certified

• Dual 125 gallon fuel tanks

• Collision mitigation system

• Some with automatic transmission

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Yard Tractor

• Capacity Sabre 4x2 model

• GCW 81,000lbs

• 116” wheelbase

• 66” cab

• Cab rear window

• Clearly marked maximum width walkways

• Dual opening windows

• Large easy to read gauges

• Dimmable instrument panel

• Available in select markets

Flatbeds

Trailer Straight Truck Non-CDL and CDL

• Length: 16’ 24’

• Weight Capacity: 26,000 GVW; 7,600 lb. 33,000 GVW; 14,500 lb.

• Light aluminum and steel flatbed construction available

• Air ride or spring suspension

• Hydraulic lift gates

• Available in select markets

• Length: 48’ and 53’

• Trailer width: 96” and 102”

• Light aluminum and steel flatbed construction available to increase payload capacity

• Air ride or spring suspension

• Available in select markets

Dry Van Trailer

• Length: 48’ and 53’

• Trailer width: 96” and 102”

• Full-swing or rollup doors

• E-Track, other load-securing systems

• Available air-ride suspension helps reduce cargo damage

• Many CARB compliant

Refrigerated Trailer

• Length: 48 and 53 Feet

• Trailer width: 96” and 102”

• Full-swing or rollup door

• Heavy-duty duct floors and 3-inch insulation increase temperature control

• Flexible multi-compartment reefer rentals available in select markets

• Air ride or spring suspension

• Electric standby option in certain markets

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BENEFITS YOU CAN COUNT ON

You expect more from the industry leader, and you get it. Ryder gives you benefits you won’t receive anywhere else.

Flexible Financing

You’ve found the best-used truck. Now, drive away with low monthly payments. Ryder offers truck financing options that help you build your fleet affordably. Whether you’re coming in as an established business or as a start-up owner/operator, we can even include maintenance and warranty in the financing to keep your monthly payments low.

Ryder’s Financing Options Include:

● Lending partners ready to handle most credit situations

● Loans closed in our office

● Down-payment assistance for qualified buyers

Plus, Ryder offers discount promos to our clients that bundle ancillary products with purchases that can include monthly payments.

USED TRUCKS DEALS & PROMOTIONS | RYDER USED TRUCKS FOR SALE

Expert Truck Maintenance

Keep your Ryder pre-owned vehicle running optimally with a regularly scheduled preventive maintenance program. With access to one of the most reliable truck maintenance options in the industry, you’re able to maximize uptime, pre-set labor rates, eliminate breakdowns at a predictable cost, and give you the flexibility to choose maintenance that better suits your business model. Plus, Ryder is never far from where you need to be, with benefits you can rely on at locations across North America.

With Ryder SelectCare Preventive Maintenance (PM), we treat your vehicle with the same care as our legendarily maintained fleet:

● Choice - Select from 1-, 2-, or 3-year PM packages at the time of your vehicle purchase

● Flexibility - You can pay upfront for your PM package or choose to finance it along with your vehicle purchase

● Savings - Pre-paying locks in current PM prices for the immediate future (1-, 2-, or 3-years.) You’ll also enjoy discounts for any necessary repairs, parts, and tires

● Options - 1-3 years, with 2-3 PM inspections per year

● Access - A network of 800+ service facilities nationwide and 5,900 top industry technicians

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WITH RYDER’S WARRANTY, PEACE OF MIND IS PART OF THE PACKAGE

Whether your business is launching, making a change, or expanding on your existing fleet, we know you’re in this for the long haul - and it makes sense to protect your investment. Ryder’s distinct classes of used trucks make it easy to select the right vehicle – and protection – for your needs. We make your purchase even better; warranty (and maintenance) costs can be included in your financing package, keeping monthly payments low.

For FAQs, visit: ryder.com/used-trucks/warranty

Ryder Extended Warranty

Why limit yourself? Protect your Ryder Certified or Verified vehicle with comprehensive powertrain coverage up to 12 months or 100,000 miles. Depending on the vehicle, we offer three protection plans. Purchase a heavy duty-class B vehicle, and choose from Ryder Extended Warranty 3 months/25,000, 6 months/50,000, and 12 months/100,000. For medium-duty vehicles, class 3 through 7, select from Ryder Extended Warranty 3 months/10,000, 6 months/20,000 and 12 months/40,000.

COVERAGE INCLUDES: ● All internally lubricated engine and transmission parts ● Camshaft and bearing ● Connecting rods, caps, and capscrews ● Cylinder block casting (if damaged by an internally lubricated part) ● Cylinder head casting and capscrews ● Cylinder head gaskets (except external oil/water leaks) ● Drive axle(s) ● Exhaust manifold ● Flywheel housing ● Fuel pump ● Injectors ● Injector lines ● Intake manifold

● Oil consumption (in excess of manufacturer’s limits)

● Oil cooler, pan, and pump ● Pistons

● Piston rings and pins ● Rocker arms and shafts

● Timing case cover and gears

● Turbocharger

● Valve, valve springs, and valve keepers

● Valve lifters and pushrods

● Vibration damper

● Water manifold

● Progressive damage (caused exclusively by covered components)

Excludes electronics, gaskets, and seals and excludes fuel pumps on Cummins ISB and ISC engines.

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Premium 2000+® Supreme Warranty

You’re making a long-term investment in your fleet; you may want long-term warranty coverage. Ryder partners with Premium 2000+ to offer you Supreme Warranty coverage on vehicles ten years old or newer; coverage plans are offered for 12 months, 24 months, and 36 months. Premium 2000+ is an a la carte warranty option, with the ability to choose the crucial components. Medium-duty vehicles are allowed up to 300,000 miles, and Class 8 vehicles are allowed up to 900,000 miles. In addition to offering coverage for a longer time frame and extended mileage, this warranty includes after treatment.

COVERAGE MAY INCLUDE:

● All internally lubricated engine parts; 34 parts are covered, including camshaft and cam bearings, crankshaft, hydraulic lifters, main bearings, oil pan, and timing gears

● Non-oil related engine components, including exhaust manifold, flywheel housing, intake manifold, thermostat housing, and vibration dampener

● Engine fuel injectors, water pump, fuel pump, and ECM Turbocharger, including bearings, internal variable vane assembly, turbine and turbine shaft, and turbo activator

● All internally lubricated transmission parts; 14 parts are covered, including bearings, gear sets, governor and oil pump

● Differential, including axle housing, axle shafts, bearings, bushings, carrier case, gear sets and limited slip clutch pack

● After treatment, including ACM, DEF, DOC and DPF

● The auxiliary power unit, including internally lubricated hard parts, is limited to camshaft and cam bearings

● Additional options include a Rental Truck Program, Roadside Assistance, a Comfort Package, and Rapid Repair Guarantee Plus

COVERAGE INCLUDES:

● All

● Engine block

● Cylinder

● Injectors

● Turbocharger

● Rear-axle housing, axle shafts, and differential housing

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30-Day Limited Powertrain Warranty 30-Day Limited Powertrain Warranty – FREE on all RyderCertified power units Extended Warranty Options.
the first 30 days or 10,000 miles/16,000 kilometers from the date of sale on Ryder Certified vehicles, Ryder covers key vehicle components after a $150 deductible if you need to make a claim.
For
lubricated engine,
and rear-axle parts
internally
transmission
heads
Gasket seals

CUSTOMIZED SOLUTIONS THAT SAFEGUARD YOUR FLEET AT EVERY TURN

Safety is a competitive advantage; Fleet Risk Services (FRS) can assist you in avoiding conditional and unsatisfactory safety ratings, fines, and potential out-of-service orders. To meet increasingly complicated regulations, pricey insurance and avoid the costs of preventable accidents, the Fleet Risk Management team provides the following tiers of service:

STANDARD SERVICES:

● Access to our Fleet Risk consultants

● Virtual consultation with FRS (fleetriskservices@ryder.com)

● Fleet safety assessment

● Invite to Fleet Risk Services’ webinars and monthly safety messages

ENHANCED SERVICES (up to ten enrolled participants)

** All Standard Services included plus:

● Access to industry-leading online driving training courses. Mastery-based training videos to improve driver training

● Detailed CSA analysis

● Quarterly report emailed to the customer. An in-depth overview of their CSA BASICs and insight on the customers’ DOT number

● Active driver monitoring through our preferred partnerships. Active MVR monitoring to alert the customer if a driver’s MVR has changed

● Customers will be entitled to one virtual safety meeting for their drivers or management team

PREMIUM SERVICES (up to ten enrolled participants)

** All Enhanced Services included plus:

● Monthly CSA analysis review

● An in-depth review of the report with an FRS consultant. We walk the customer through the report and demonstrate ways to improve their CSA BASICs

● By request, the FRS team will help the customer build their own Fleet Safety Program. FRS will also help the customer create policies for the drivers

● In the event of an audit, the FRS consultants will assist the customer and walk them through how to gain access to their portal account

● Scheduled virtual safety/compliance meetings (up to four per year)

● DQ file support/guidance – FMCSAs

DISCLAIMER** Ryder reserves the right to update pricing at any time without notice.

All prices are for a 12-month term and are set up for automatic renewal.

Please contact FRS at fleetriskservices@ryder.com for any changes to your services.

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COOP BY RYDER

List your truck and start earning today. It’s safe and straightforward to rent out your Ryder Used Vehicles to trusted businesses near you through COOP by Ryder. List your vehicles today, and you could generate up to $5,000/month.

Generate Revenue From Your Ryder Vehicle

How can your business reduce transportation costs, and earn up to $5,000 per month for each vehicle? Join Ryder’s innovative vehicle-sharing platform, COOP, and safely rent out your commercial truck, tractor, or trailer to trusted companies.

How Does Truck Sharing/Listing Work

As far as joining, this is what we would need from the vehicle owner:

● COI

● Copy of registration

● DOT number

And finally, once users become a customer, they can become Premium Owners if they have:

● 4+ star rental rating

● 5+ available vehicles

● 10+ rentals

Our sales experts can help guide customers through the entire process if needed. Ask your Vehicle Sales Manager for details.

coop.com/list-truck

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CUSTOMER

THAT CATERS TO

We go above and beyond to simplify your business, understand your needs, and exceed your expectations. We work tirelessly to get you what you need when you need it and make ourselves available whenever you need assistance. At Ryder, we ensure that you’re always a priority and have the resources you need to reach us at any time.

Personalized Account Management

You receive an account manager dedicated to your company when you set up an account with Ryder.

I’m here to make your life easier. I want to learn the details of your business to help you determine the right plan of action to reach your goals. Whatever your needs and whenever they arise, I’m honored to be your account manager and always available to assist you.

YOU
SERVICE
14 CHAT WITH AN EXPERT ryder.com/used-trucks Not sure what you want? Let us know why you’re exploring used vehicles, and we can help you find the right vehicle right away. Call – 1-855-643-7072 • Email us at ryder_questions@ryder.com

RYDER USED VEHICLES REWARD PROGRAM

Refer a New Business, Get Rewarded

A referral is one of the highest compliments you can give us. Refer friends, relatives, or other business by completing the below link. When your referral becomes a qualified sale,* you earn $1,000 off your next purchase, it’s that easy!

To refer, visit: campaigns.ryder.com/LP=2357

*Terms & conditions: *To qualify for the Customer Referral Program payment, referral must (1) be presented to Ryder in writing to the following address https://campaigns.ryder.com/LP=2357 (2) be so presented prior to any engagement between Ryder and the entity referred; and (3) result in a new Ryder retail customer sale within 12 months of referral date. Payment under the Customer Referral Program is not offered for the referral of any dealer or reseller nor will payment be made if the referral is an existing Ryder customer or an affiliate or a Ryder customer. Payment is limited to and in no event will be more than $1,000 per new customer referred, up to a maximum of six independent referral customers per year (no more than $6,000 annually will be paid under this program to any entity or referral source, collectively with their respective affiliates), regardless of the number of vehicles sold or customer locations involved in the qualified referral sale. This program is not applicable in states where paid referrals are prohibited. Offer valid in the U.S. only and Canada and is subject to change or termination at any time without notice

Our sales experts can help guide customers through the entire process if needed. Ask your Vehicle Sales Manager for details. ryder.com/used-trucks

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RYDER NATIONAL RENTAL PROGRAM

You don’t have to be a large-scale company to have large-scale truck rental needs. The Ryder National Rental Program gives you additional support, priority access, and premium services, whether you have two locations or 200.

Gain peace of mind with personalized attention and services to get your products to the right place at the right time. As part of the Ryder National Rental Program, you receive:

First Priority Access

Get the units you need, exactly when you need them.

Responsive, Dedicated Customer Service

Enjoy personalized attention with an immediate phone or online access to our national rental reservations system.

Secure, Preferred Pricing

Receive preferred rates at any Ryder Truck Rental location.

Value-Added Benefits

Move ahead with confidence, knowing you have access to special emergency roadside assistance, customized billing, and additional insurance coverage options.

The national call center always comes through with coordinating nationwide pickups for large start-ups.

SAVE

15%

OFF YOUR
Rent with Ryder and save on your first rental. With Ryder Truck Rental, you get access to the industry’s largest selections of reliable commercial vehicles at preferred prices. This includes all sleepers, day cabs, trailers, box trucks, refrigerated vehicles, and cargo vans. You also benefit from personalized account management, seamless pick up and drop off, and convenient reservation scheduling. 16
FIRST RYDER RENTAL

LAST MILE DELIVERY

Whether you’re shipping furniture, appliances, electronics, or any other non-conveyable items, the in-home delivery of your products represents a very personal touchpoint for consumers. Ryder Last Mile Delivery with white glove delivery options meets consumer demands, and helps create a positive lasting brand impression that turns into repeat business.

Our sales experts can help guide customers through the entire process if needed. Ask your Vehicle Sales Manager for details. ryder.com/used-trucks

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E-COMMERCE FULFILLMENT

Our e-commerce fulfillment solution allows you to gain greater control of product selection, inventory management, and customer service, while maintaining critical speed-to-market. With our focus on API integration with all e-commerce platforms, our span of network to get your products direct to customers, and quick set-up, you benefit from 2-day delivery to 98% of the U.S., streamlined stand-up, and improved customer satisfaction.

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