Since 1947
ROSEVILLE
INSIGHT
May/June 2013
REIMAGINE Customer Service at Roseville 2013
Chamber Membership Builds Consumer Confidence Branding Outside the Cubicle Roseville Poised for Success
AN OFFICIAL PUBLICATION OF THE
may/june
Happy Hour, Business Showcase & Mixer and Breakfast photos courtesy of Lang Lew Photography.
ROSEVILLE 2013
The importance of customer service is still paramount in these economic times.
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MEMBER NEWS
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RETAIL REVIEW
Local firm thinks “outside the cubicle” and lands major creative accounts. Family-owned store adds sweetness to Roseville.
CITY UPDATE Roseville’s proactive vision positions it for growth.
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EDUCATION UPDATE WJU boasts $17M expansion project.
RIBBON CUTTINGS
Which businesses celebrated their membership with the Chamber?
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NEW & RENEWING MEMBERS
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WHAT’S HAPPENING
Who joined the Chamber and which members have renewed? Don’t miss our next event. You may just find your next lead!
Since Last Issue...
33% Closer to a new website
New members for the first quarter 2013
9 2 118
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How can Roseville 2013 work for you?
Attendess networking during the first quarter Happy Hours
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PRESIDENT’S MESSAGE
Meetings Held in the Chamber Office Confer ence Rooms
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A MESSAGE FROM OUR PRESIDENT 2013 Officers
Richard Robinson
President
Kaiser Permanente Medical Center
Richard Robinson
Kaiser Permanente Medical Center
President-Elect Randy Wilson
Sinclair, Wilson, Baldo & Chamberlain Attorneys at Law
Secretary/Treasurer Brian Ivie
Mercy San Juan Medical Center
Past President Jeff Ronten
D.F. Properties, Inc. & Denio’s Roseville Farmers Market & Swap Meet
Vice Presidents Community Development & Education Janette Moynier First Bank
Economic & Government Affairs Liisa Stark
Union Pacific Railroad
Membership Development Jared Thomas DC Thomas Chiropractic
2013 Board of Directors Ed Benoit
TRI Commerical Real Estate
Krista Bernasconi KFB Public Affairs
Pat Brady
Sutter Roseville Medical Center
Michelle Cannon
Kronick Moskovitz Tiedemann & Girard
Nicole Kaminski Crate&Barrel
Jeremy Masters Kee & Associates
Natasha Mata
Wells Fargo Bank
Jeremiah Miller Forging Leaders
Eddie Ollmann
Westfield Galleria at Roseville
Dave Piches
Piches Architecture
Kim Silvers
The Magic of Exceptional Customer Service: Straight from the Mouse’s Mouth M
ost would agree that exceptional customer service is essential to building a brand and consumer loyalty that can sustain your business even through the most difficult economy. We can all recall examples of excellent customer service that caused us to return to a business and poor customer service that resulted in our vowing to never return again. Given the importance of customer service to any successful business plan, the Roseville Chamber thought it would be valuable to learn strategies from the one business that epitomizes exceptional customer service perhaps better than any other – Disney.
This year’s Roseville 2013 will acclaimed expert on customer was formally the head of training In his role, Doug developed “Traditions” program culture change that most recognizable in the world. Doug’s recipe customer service balanced approach to and teamwork that has Disney but other leading such as AT&T, Marriott, BMW and Gamble. We think it just might work business too. Doug’s insights are so sought his talks typically sell out quickly. business imagines what it can be we hope you will join us on May Roseville 2013’s “Reimagine U” and Doug how the magic of exceptional service can benefit you.
feature Doug Lipp, an internationally service and change management who at Disney’s corporate headquarters. the famous Disney University and guided Disney through a helped it become one of the and respected corporations for outstanding focuses on a service, leadership not only worked for organizations Proctor and for your after that So as your in 2013, 31st at learn from customer
Silvers HR LLC
Kirk Taber
Taber Creative Group
Frank Trythall GALLINA LLP
Brian Whitmore
Williams + Paddon Architects + Planners
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Roseville Insight
GOOD NEWS FROM THE CEO Wendy Gerig
Roseville Chamber of Commerce
Chamber Staff Chief Executive Officer Wendy Gerig
Director of Administration Jackie Snider
An Often Overlooked Benefit... E
very week I am amazed to see the opportunities local businesses gain by building relationships with one another at Chamber networking events. While helping businesses make connections in the community is core to our organization, increasing consumer confidence and influencing where they spend their dollars is an often overlooked, but powerful component of Chamber membership. A recent national study by The Shapiro Group, an Atlantabased research firm, found that Chamber membership alone directly impacts consumer patronage. As you network and attend events, keep in mind that your membership alone is working for you to demonstrate to consumers and other businesses that your company is a strong supporter of the local business community.
Take a look at how your Chamber membership is working for you…
Accounting Assistant Uugii Tsenddorj
Communications Specialist Sara Seyydin
Events & Sponsorship Coordinator Katie Delyon
Membership Services Coordinator Richanne Roope
Marketing & Membership Development Gisele Rhodes
Membership Development Representatives Blake Peters Robin Martin
Membership Retention Representative
When consumers know a small business is a member of the chamber of commerce, they are 44 percent more likely to think favorably of it.
Roseville Chamber of Commerce 650 Douglas Blvd Roseville, CA 95678 (916) 783-8136
When consumers know a small business is a member of the chamber of commerce, they are 63 percent more likely to purchase goods or services from the company in the future.
Follow us on:
If a company shows it is highly involved in its local chamber, consumers are 12 percent more likely to think its products stack up better than its competition.
A publication of the Roseville Chamber of Commerce, the Insight newlsetter is produced bi-monthly.
percent of consumers say belonging to the Chamber demonstrates you use good business practices.
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“The Roseville Chamber of Commerce has been instrumental in building my business. I’ve been able to get more involved in my community - the Chamber keeps me informed about local events and how I can volunteer my time or simply show up!” Amy Brashears Studio A Hair Designs
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Roseville Chamber of Commerce, serving Roseville and Granite Bay, is proud to be an accredited fourstar Chamber of Commerce. The Accreditation Program was instituted by the U.S. Chamber to recognize effective organization performance. Only 10% of the Chambers throughout the nation successfully complete the accreditation process for this voluntary program and less than 1.2% achieve four-star status.
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Meet the Speaker:
Doug Lipp, Former Head of the training team at Disney University.
Times Are A-Changin’: Customer Service Remains Key ow more than ever businesses are pushing the N envelope with innovative approaches. In this everchanging business climate the impact of technology is
unmistakable. Has your company taken time to hone in on the one aspect that will remain central to any company no matter what the technology – exceptional customer service? At Roseville 2013 on Friday, May 31, 2013, your company will have the opportunity to do just that REIMAGINE U.
What You Will Learn: Doug Lipp,
a local resident, is a world-renowned speaker and acclaimed expert on customer service, leadership, change management and global competitiveness. He has inspired and challenged hundreds of thousands of audiences as a keynote speaker, business consultant and author. Doug’s thought-provoking messages and high energy, entertaining style motivate audiences around the world to maximize both personal and professional success.
Roseville 2013 is the Roseville Chamber of Commerce’s marquis business and economic development event in the region. It is designed to provide business and industry members from the region with insight from world-renown speakers, business resources and networking opportunities to take their organizations to the next level. This year, discover The Magic of Exceptional Customer Service with Doug Lipp, former head of training at Disney University. Lipp will share his expertise on the customer service that has made Disney one of the most recognizable brands in the world. Kirk Taber, of Taber Creative Group, said Roseville 2013 has something to offer for every type of business. “This will be a good opportunity to hear from a former Disney executive who understands how customer service can positively impact your business or community,” Taber said. “Clearly it is high-level networking, but also provides the the attendee an opportunity to reimagine his or her own approaches to business development, business retention and how customer service is integral to those.”
Recent Releases:
Doug released the book Disney U on March 29, 2013. Discover why this training dynast is studied around the world. Doug’s interviews with Disney legends and visionaries that worked with Walt share this story.
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Source: www.douglipp.com
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“We all look for exposure for our business, not only for our goods and services but also for our professionalism and customer service. The Roseville Chamber has been such a platform for KDandC.” David Davis KDandC
Roseville Insight
Designwerks Media Serves Up An Innovative Approach to Creative Design S
haun Lupton, owner of Designwerks Media in Roseville, wants his team’s creative studio to be “as far away from corporate America as we can; no cubicles here!” From their sleek, modern office, complete with a green screen, Designwerks Media has launched every aspect of the creative campaigns for major brands such as Speed Golf International and The Daily Crave – Veggie Chips. For Speed Golf International they performed custom web design, custom development, created video commercials, apparel printing and embroidery and branding. Speed
Golf International was featured during a 30-minute special on CBS before the Masters Tournament. Lupton said the ability of his company to do so many different types of creative projects well is one of their greatest strengths. Another wild card is the relatively young staff they employ. “Our staff’s ages range from 21-38. While it may seem young to some,
many of us have been working professionally in our fields for 10 or more years and have grown with the industry and all the new technology that goes with it,” Lupton said. The close-knit team believes that every client deserves a fresh approach and their Roseville studio enables Designwerks Media
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to customize branding packages based on those needs. It is an approach that has paid off, as many of their clients have grown with them over the years.
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“We call ourselves a creative studio first,” Lupton said. “There is no project alike and working in a lot of different areas of the creative field keeps us on our toes and keeps the creative juices flowing.” To learn more about Designwerks Media, visit designwerksmedia.com.
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Stieber’s Sweetens Roseville Q. “What makes Stieber’s a special place to get candy and treats?” A. “Stieber’s is a special place for candy and treats because we are a family-owned business with an exceptionally friendly staff and old-fashioned customer service. When you come into our store, you are greeted by lots of bright colors and televisions playing kids movies and sports. We have over 300 candy choices.” Q. “How have you reimagined the buying experience for your customers?” A. “We want to be known for our customer service, where our candy specialists will go above and beyond to make our customers feel special with our extra touches in the store and at check-out. We can customize requests for baskets and gift boxes. Our family has always wanted to open a candy store and work together. We feel very fortunate to be able to make this dream become a reality” -As told by Susan Stieber
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Roseville Insight
CITY OF ROSEVILLE UPDATE Ray Kerridge City Manager
Roseville on the Cutting-Edge of Revitalization
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orward thinking” and “proactive” are terms long associated with the City of Roseville, from city incorporation in 1909 to starting our own fire department and developing city-owned and operated electric and water utilities.
With recent vision, the City was already working to retool the organization before the sharp economic downturn. Cost-cutting, restructuring and staffing changes began in 2007 and ensured Roseville weathered the storm better than many cities in California. Today, we are sleeker and better structured to provide residents and businesses with a consistently high level of service. We changed the way we approached revitalization by forming the Roseville Community Development Corporation before the state eliminated redevelopment agencies. Reimaging how we approach business attraction lead the formation of Advantage Roseville, a public-private partnership that is poised for success. Staying ahead of the game has allowed Roseville to have a much greater say in the outcomes that affect all of us.
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WJU Boasts $17M Expansion W
illiam Jessup University is the only WASCaccredited private four-year Christian Liberal Arts residential university to have its main campus located in the greater Sacramento, CA region. Founded in 1939, the 74-year-old institution of higher education is situated on 128 acres in Rocklin, CA. It has experienced significant growth over the past five years and substantially increased the number of degrees offered both through its traditional undergraduate program and its School of Professional Studies (SPS) geared toward working professionals.
In August, 2012, the growing university unveiled its most recent $17 million expansion project including 54,000 square feet of full-feature dining facilities (that comprise indoor and outdoor seating) an intercollegiate gymnasium, classrooms, and music practice rooms.
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For more information, please visit www.jessup.edu or call (916) 577-2222.
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Curriculum is based on the integration of faith and learning which encourages students to examine and develop their values and beliefs. Classes are taught by distinguished faculty that continuously encourage and support students in establishing and attaining their academic and career goals.
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Q & A with an Ambassador Heidi Leathers Marketing Director, California Exteriors Visit www.californiaext.com to learn more, or call (916) 955-0040 Q. What do you enjoy most about being an Ambassador? A. My personality is social. I am a home-based business, so being an Ambassador keeps me active in the community and out meeting great people. This is my third business in the Chamber and over the years I have made hundreds of thousands of dollars [from the connections]. You get to know the people who are leaving the corporate world behind to start their own businesses. I feel like I am mentoring them. Q. What advice do you have for other members about how to maximize their memberships? A. I always tell people don’t [attend Chamber events] for just six months or a year and give up because sometimes it take a year or longer to make your money. You can’t just meet somebody once. Stay committed and eventually it pays off. Q. What sets your company apart? A. We have 25 years of experience in concrete and we have a C8 Concrete License. We have reasonable rates with five-star work.
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Roseville Insight
220 Riverside Ave Roseville, CA 95678 Ph: 916.783.8317 Fax: 916.783.8950 www.pbaker.com
783.8317
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ribbon cuttings
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Apple House Cleaning P O Box 865 Roseville, CA 95678 (916) 787-9999
CPR of Roseville 1850 Douglas Blvd., Ste. 402 Roseville, CA 95661 (916) 772-2772
Augustine Ideas 1075 Creekside Ridge Dr., Ste. 110 Roseville, CA 95678 (916) 774-9600
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Acupuncture Medical Center 151 N Sunrise, Ste. 1009 Roseville, CA 95661 (916) 742-4001 Medifast Weight Control Center 1677 Eureka Rd., Ste. 100 Roseville, CA 95661 (916) 791-2444 SureWest Communications 200 Vernon St. Roseville, CA 95678 (916) 786-1045
Subway Sandwich Shop 709 Cirby Way, Ste. 140 Roseville, CA 95678 (916) 780-9494 Integrity Financial Group 5726 Lonetree Blvd Rocklin, CA 95765 (916) 783-2433
Sammy’s Rockin’ Island Bar and Grill 238A Vernon St. Roseville, CA 95678 (916) 773-7625
Roseville Insight
Welcome
New Members
A Voice for Seniors Amador/Placer/Calaveras Workers’ Comp Fraud Unit Anderson Tow Service Aspire Leadership Development A-United Construction Beautiful Smiles Dentistry Bendel Protective Services, Inc. Boys & Girls Club of Placer County Bravo Motors Bright Now Dental - Pleasant Grove Bright Now Dental - Sunrise Bullseye Capital Casque Wines CB Music Studios Compliancy LLC Damsel in Defense Independent Damsel Pro Lisa Stripling Duran Law Office Farmers Insurance - Craig Herrera Fraternal Order of the Eagles #1582 Roseville Friends of the Roseville Public Library
Ginger’s Restaurant GRID Alternatives Holistic Light House Jubilee Senior Living Judy’s Blossom Shop/Fleurs du Jour LaserCraze Lincoln Brand Feeds, Inc. El Dorado Hills/Folsom/Granite Bay “Living Magazine” MarketOne Builders Miramonte Development, Inc. Mobley Pest Services Oakmont of Roseville OMG! Yogurt Outside In Peg’s Glorified Ham N Eggs Perio Specialist Prime Lending Pyro Spectaculars North, Inc. RC Henning Marketing & Advertising Agency, Inc. RCH Group Realty Qwest
Thank You
Renewals
1 YEAR PLUS
Advanced Development Concepts Adventure Limousine Service All The Way Fit Alpine Mortgage Planning Bill McAnally Racing NAPA AutoCare Center BNI - Roseville Success Link California Exteriors Inc. - Custom Concrete & Exteriors Century 21 Select Group Real Estate Costco Wholesale Dairy Council of California DataSafe Delyon Wealth Management Dental Haven First United Methodist Church, Roseville Gerald Jankowski Enterprises GM Repair Center of Roseville Granite Bay Limousine Green Valley Hospice It’s A Grind Jimboy’s Tacos Kenworthy Court Reporting Kocal Management Group Kristen Spears, Placer County Assessor Lewis Technologies MacKay & Somps Civil Engineers, Inc. Merus Law Nancy Meier - SunCal Real Estate Group Perennial Pension & Wealth Pinnacle Telecommunications, Inc. Placer Breast Cancer Endowment Placer Food Bank ProProse LLC Quick Quack Car Wash Risk Strategies Rocklin Family Dental Group Roseville Alumni Chapter of Kappa Alpha Psi Roseville Crime Stoppers Roseville Numismatics Roseville Police Activities League Roseville Theater Arts Academy Sei Bella Boutique Sierra Forever Families - Placer Kids
Sing Inc. Smashburger Sonitrol of Sacramento Summit Security Syntrol Take Shape For Life - Kellie Friel Tappan Solutions Teichert Ready-Mix The Burton Law Firm TRI Commercial - Gordon Stevenson Unger Construction Co. Upstream Administration US Cryotherapy William’s Window Washing Wise Villa Winery Zen Spa Zoom Imaging Solutions
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YEARS PLUS
One Hour Heating & Air Conditioning Orchid Suites RE/MAX Professionals - Jay Friedman Roseville-Rocklin Electric Rudolph and Sletten, Inc. Smile Business Products, Inc. Smile White Dental South Placer Employer Advisory Council Style Media Group The Biletnikoff Foundation The UPS Store Togo’s - Douglas Blvd. Togo’s Baskin Robbins - Sierra College U C Davis Graduate School of Management United Way California Capital Region
10 YEARS PLUS
Alterations Express America’s Party Rental Bayside West Community Church BBVA Compass BJ’s Restaurant & Brewery Brighton Schools-Folsom Brighton Schools-Granite Bay Brookfield Residential California Capital Aquatics (CCA) Capital Landscape Capital Public Radio Child Advocates of Placer County Coastal Partners, LLC Crate&Barrel Executive Care Landscape Management, Inc. Foothills Optometry Center Full Circle Treatment Center GFBB Benefits & Insurance Services, Inc. HGA Architects and Engineers Hunt & Jeppson Karen T. Peak CPA Lilliput Children’s Services Magma Creative Mike Martin Photography Money Mailer - Sacramento / Roseville MV Transportation
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Residential Brokerage Rock Hill Winery Rolling Greens of Granite Bay Roseville Internal Medicine Securitas Security Services USA Senior Care Link smithcinematic SR Moving and Storage Inc. State Farm Insurance - Stephanie Bader Stewart Title of Placer The Studio Salon Surf or Turf Travel T3 Systems, Inc. Taco Bell - Foothills Blvd. Tami Teel Designs, Inc. Tasty Fusion The Professional Voice The Promo Agency TSM Insurance & Financial Services United Building Maintenance United Law Center United Rentals Vulcan Materials Company
A+ Personalized Dental Care of Roseville & Lincoln Adventure Christian Church Al Johnson Consulting, LLC American Medical Response of Placer County ATC Telecommunications Services Atlantic St. Veterinary Hospital & Pet Emergency Cntr. Barbieri Commercial Bouchard Communications Group, Inc. Boy Scouts of America, Golden Empire Council Buca di Beppo C & C Interiorscapes Candace Saari, C.P.A. Chapman Monument Co., Inc. Charles Schwab & Co., Inc. Classic Impressions Awards Etc. Cornish & Carey Commercial Fairfield Inn By Marriott Genesis Wealth Group Gurnee & Daniels LLP Heald College Hefner, Stark & Marois, LLP Il Fornaio Lund Associates, Inc. Mission Carpet Care
Mourier Land Investment Corporation New York Life Insurance North Valley Bank Paramount Equity Mortgage Pinnacle at Galleria Placer Care Coalition, Inc. Placer County Association of Realtors Principal Financial Group Roseville Fire Fighters Association Roseville Health & Wellness Center Roseville Meat Company Roseville Vision Center - Dr. Paul Perron Scott Yuill Insurance and Financial Services/State Farm Sir Speedy Printing State Farm Insurance - Pat Hagans, Agent The Evergreen Company Threads N Things Triad Plus Fabric For The Home U.S. Corporation Services, Inc. WAL*MART #3587 Westfield Galleria at Roseville
20 YEARS PLUS
American River Bank Avalon Printing & Graphics Blossoms & Balloons Carmelita’s Restaurant Celebrity Travel Dwyer & Dow Dental Corporation Haney Accountants, Inc./CEO, Inc. Harris & Bruno International John Rogers Burk, A Law Corporation Northern California Power Agency PASCO scientific Placer County Water Agency Roseville Jt. Union High School Dist. Roseville Masonic Hall Board Association U. C. Davis Medical Group Union Bank - Douglas Blvd.
30 YEARS PLUS Blue Line Arts
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what’s happening PLACES TO BE, PEOPLE TO MEET, THINGS TO KNOW IN MAY/JUNE
chamber luncheon
may sponsors
17 JUNE 21 MAY
networking breakfast
23 JUNE27 MAY
how to register visit rosevillechamber.com click on the Events Calendar call 916.783.8136
Event/meeting to be held at the Roseville Chamber of Commerce Office, 650 Douglas Blvd,
May Events 02
THURSDAY SEO TRAINING 10:00 am - 11:00 am
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THURSDAY HAPPY HOUR hosted by IGNITE 5:00 pm - 6:30 pm 2H at Bunz & Company, 311 Judah St.
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june sponsors
FRIDAY ECONOMIC & GOVERNMENT AFFAIRS 7:30 am - 9:00 am Hyatt Place, 220 Conference Center Dr.
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MONDAY HAPPY HOUR 5:00 pm - 6:30 pm Chili’s, 10585 Fairway Dr.
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TUESDAY BOARD OF DIRECTORS MEETING 7:30 am - 9:00 am
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WEDNESDAY CHAMBER ORIENTATION MAXIMIZING YOUR MEMBERSHIP 8:30 am - 10:00 am
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THURSDAY NETWORKING BREAKFAST 7:00 am - 9:00 am Sierra View Country Club, 105 Alta Vista Ave. Sponsor: Comcast Spotlight
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WEDNESDAY CITY CORE COMMITTEE 8:00 am - 9:00 am
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THURSDAY ROSEVILLE 2013 COMMITTEE 3:30 pm - 4:30 pm
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THURSDAY ROSEVILLE 2013 COMMITTEE 3:30 pm - 4:30 pm
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TUESDAY BECOME COMMITTEE 7:30 am - 8:30 am
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WEDNESDAY IGNITE YOUNG PROFESSIONALS 8:00 am - 9:00 am
TUESDAY SEMINARS FOR SUCCESS 11:30 am - 1:00 pm FREE with Membership $25 non-members Speaker: Mitzi Robinson, Swiss Avenue Partners Topic: Learning Modalities (Know, Feel, Think)
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THURSDAY LEADERSHIP ROSEVILLE 7:30 am - 2:00 pm FRIDAY CHAMBER LUNCHEON 11:00 am - 1:00 pm Maidu Community Center, 1550 Maidu Dr. Topic: Stop Selling Me! Let’s Talk Marketing Speaker: Robb Crippen, Comcast Spotlight Sponsored by: Service Kings Catered by: Buca di Beppo
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FRIDAY ROSEVILLE 2013 11:00 am - 5:00 pm Cokeva, 9000 Foothills Blvd
June Events 06
THURSDAY SEO TRAINING 10:00 am - 11:00 am
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THURSDAY HAPPY HOUR hosted by IGNITE 5:00 pm - 6:30 pm Dave & Buster’s, 1174 Roseville Pkwy.
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FRIDAY ECONOMIC & GOVERNMENT AFFAIRS 7:30 am - 9:00 am Hyatt Place, 220 Conference Center Dr.
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TUESDAY BECOME COMMITTEE 7:30 am - 8:30 am
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WEDNESDAY CITY CORE COMMITTEE 8:00 am - 9:00 am
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MONDAY HAPPY HOUR 5:00 pm - 6:30 pm Roseville Electric & Environmental Utilities, 1501 Pleasant Grove Blvd
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TUESDAY BOARD OF DIRECTORS MEETING 7:30 am - 9:00 am
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WEDNESDAY IGNITE YOUNG PROFESSIONALS 8:00 am - 9:00 am
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THURSDAY LEADERSHIP ROSEVILLE GRADUATION 6:00 pm - 9:00 pm Sierra View Country Club 105 Alta Vista Ave
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FRIDAY CHAMBER LUNCHEON 11:00 am - 1:00 pm Maidu Community Center, 1550 Maidu Dr. Topic: Leverage Your Leadership Style...and Maximize Results! Speaker: Dr. John Jackson, William Jessup University Sponsored by: First Northern Bank Catered by: Randy Peters Catering & Event Planning
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TUESDAY SEMINARS FOR SUCCESS 11:30 am - 1:00 pm FREE with Membership $25 non-members Speaker: T.J. Wolfe, Mass Mutual Financial Group Topic: Women and Finances: Pearls of Wisdom
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WEDNESDAY CHAMBER ORIENTATION MAXIMIZING YOUR MEMBERSHIP 8:30 am - 10:00 am
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WEDNESDAY BUSINESS SHOWCASE & MIXER 5:30 pm - 7:30 pm John L. Sullivan Chevrolet 350 Automall Dr.
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THURSDAY NETWORKING BREAKFAST 7:00 am - 9:00 am Sierra View Country Club, 105 Alta Vista Ave. Sponsor: Zoom Newspaper
Roseville Insight
Roseville Chamber of Commerce 650 Douglas Blvd. Roseville, CA 95678
Presorted Standard U.S. Postage PAID Roseville, CA Permit No. 76
RETURN SERVICE REQUESTED
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P L AT I N U M L E V E L ( $ 1 5 , 0 0 0 )
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