Management: Critical Disciplines 2009 (US)

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Management: Critical Disciplines New Titles and Key Backlist 2010

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BUSINESS ETHICS NEW

NEW

Business Ethics

Accounting and Business Ethics

Brief Readings on Vital Topics

An Introduction

Archie B. Carroll, University of Georgia, USA

Ken McPhail, University of Glasgow, UK and Diane Walters, Heriot-Watt University, UK

These readings grew out of the author’s monthly column on business ethics in the business section of the Athens Banner-Herald newspaper. Written in an open and engaging style, the book features topics that are timely, each followed by several thought provoking discussion questions. The book includes readings on the current financial crisis in order to challenge today’s students to confront the economic reality in which they will have to live. Perfect as the core textbook it also makes an excellent addition to any business ethics course.

Selected Contents: 1. Thinking About Business Ethics and Corporate Citizenship 2. Compliance, Companies, and Corporate Governance 3. Ethical Leadership–the Heart of Moral Direction 4. Ethics Issues and Guidelines for Decision Making 5. Spirituality and Business Ethics 6. Ethics, Organizations, and Management 7. Stakeholders, Environment and Sustainability 8. Employee Stakeholders 9. Consumer Stakeholders 10. Global Topics in Business Ethics June 2009: 304pp Hb: 978-0-415-80206-2: $100.00 Pb: 978-0-415-99736-2: $29.95 For more information and to request a complimentary copy, visit: www.routledge.com/9780415997362

Called to Account Fourteen Financial Frauds that Shaped the American Accounting Profession Paul M. Clikeman, University of Richmond, USA This book describes fourteen financial frauds that influenced the American public accounting profession and directly led to the development of accounting standards and legislation as practiced in the US today. This entertaining and educational look at these historic frauds helps enliven and increase understanding of auditing and forensic accounting for students.

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This concise introductory text takes a broad view of ethics and accounting, taking into account contemporary social trends, such as globalization and terrorism. Rather than delineating codes of professional conduct, this text pushes the reader towards an understanding of the nature of ethical dilemmas and the factors that influence the ways in which accountants frame ethical questions.

The book is divided into two parts. The first part focuses on developing thinking about the different kinds of ethical questions that could be posed in relation to accounting. The second part focuses more explicitly on accounting practice, exploring the ethical function of accounting in relation to the market economy, ethics in relation to the accounting profession, and the ethics of the international accounting harmonization project.

Accounting and Business Ethics is a compact introduction aimed at both students and practitioners who want to understand more about the ethics of accounting.

Selected Contents: 1. Introduction 2. Descriptive Perspectives 3. Normative Perspectives 4. Political Moral Philosophy & Accounting Ethics 5. Post & New Modern Perspectives 6. The Function of Accounting & The Morality of the Market 7. The Ethics of Being a Professional Accountant 8. The Ethics of International Accounting 9. Ethics, Intellectual Capital & Accounting Reporting May 2009: 240pp Hb: 978-0-415-36235-1: $155.00 Pb: 978-0-415-36236-8: $45.95 eBook: 978-0-203-01262-8 For more information and to request a complimentary copy, visit: www.routledge.com/9780415362368

2008: 360pp Hb: 978-0-415-99697-6: $160.00 Pb: 978-0-415-99698-3: $44.95 For more information and to request a complimentary copy, visit: www.routledge.com/9780415996983

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BUSINESS ETHICS

NEW

Alleviating Poverty Through Profitable Partnerships

The Corporate Social Responsibility Reader Edited by Jon Burchell, University of Sheffield, UK Including key articles and original perspectives from academics, NGOs and companies themselves, The Corporate Social Responsibility Reader is a welcome and insightful introduction to the important issues and themes of this growing field of study. This book addresses:

Globalization, Markets, and Economic Well-Being Patricia H. Werhane, University of Virginia, USA, Scott P. Kelley, DePaul University, USA, Laura P. Hartman, DePaul University, USA and Dennis J. Moberg, Santa Clara University, USA In this book, the authors approach poverty alleviation from an atypical perspective. The thesis is that poverty can be reduced, if not eradicated, both locally and globally, but this will occur only if we change our shared narratives about global free enterprise, and only if we recalibrate our mindsets regarding how poverty issues are most effectively addressed. They argue that poverty amelioration cannot be effected by the traditional means employed during the last century–foreign aid from developed nations and/or from non-profit international organizations. Rather, the authors present evidence which demonstrates that a mindset embracing initiatives developed by global corporations in response to the poverty challenge is significantly more effective. Global companies can alleviate poverty by seizing market opportunities at the Base of the economic Pyramid (BoP) with the implementation of three key processes: moral imagination, systems thinking, and deep dialogue.

This approach to alleviating poverty offers some powerful ideas backed by the support of some of the leading business ethics minds in the United States. These scholars, some of whom are on the author team, have created a book that is unique and provocative yet still ideal for courses at the undergraduate level.

Selected Contents: Introduction 1. World Poverty in the 21st Century 2. Failed Strategies in the Alleviation of Poverty 3. Mental Models and Contributing Biases on Global Poverty 4. Narratives of Multinational For-Profit Enterprises and Corporate Social Responsibility 5. Global Poverty and Moral Imagination 6. Institutional Barriers, Moral Risk and Transformative Business Ventures 7. Public-Private Partnerships and other Hybrid Models for Poverty Alleviation 8. Future Prospects for Profitable Partnerships

• the changing relationships between business, state, and civil society • the challenges to business practice • what businesses should be responsible for, and why • issues of engagement, transparency, and honesty • the boundaries of CSR – can businesses ever be responsible?

Case studies examine major international corporations like Coca Cola and Starbucks, while broader articles discuss thematic trends and issues within the field. This comprehensive but eclectic collection provides a wonderful overview of CSR and its place within the contemporary social and economic landscape. It is essential reading for anyone studying business and management, and its ethical dimensions.

Selected Contents: Section 1: Contemporary Pressures and the Changing Relationships between Business, the State and Civil Section 2: Challenges to Contemporary Business Practice Section 3: What Should Businesses be Responsible for and Why Should they Care? Section 4: Shaping the New Business Agenda: Guidelines and Actions Section 5: The Opening Up of the Business Community: Engagement, Transparency and Honesty Section 6: Can Companies ever be Socially Responsible?: Assessing the Boundaries of CSR and Looking to the Future for Responsible Business 2008: 312pp Hb: 978-0-415-42433-2: $175.00 Pb: 978-0-415-42434-9: $60.95 For more information and to request a complimentary copy, visit: www.routledge.com/9780415424349

July 2009: 176pp Hb: 978-0-415-80152-2: $130.00 Pb: 978-0-415-80153-9: $49.95 eBook: 978-0-203-87759-3 For more information and to request a complimentary copy, visit: www.routledge.com/9780415801539

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BUSINESS ETHICS

3

The Global Corporation Sustainable, Effective and Ethical Practices, A Case Book Edited by Laura P. Hartman, DePaul University, USA and Patricia H. Werhane, University of Virginia, USA This text brings together case studies focusing on specific instances of corporate best practices. Too often, we showcase cases based on questionable or unethical corporate behavior. Instead, the editors bring together examples of how some firms got it right. Certainly, there is no claim that the companies in these cases are perfect; some of them may have histories that include questionable practices. But, these are companies that work to foster trust, both internally and in their relationships with customers, suppliers, shareholders, and the communities in which they operate.

The book is not, however, merely a descriptive iteration of effective corporate conduct. The editors conclude with an analysis of frameworks for corporate and managerial ethical decisionmaking–frameworks that help to establish models for best practices. These frameworks then can be generalized and applied to other corporate situations, and replicated by other companies in their search for excellence and the resulting avoidance of misconduct.

Selected Contents: 1. Introduction 2. Seminal/Paradigm Cases 2.1 Johnson & Johnson’s Tylenol Controversies 2.2 Merck Co., Inc. (A) 3. Pharmaceutical: Contemporary Cases 3.1 Abbott and the AIDS Crisis 3.2 HealthReach and Habla 3.3 The Novartis Foundation for Sustainable Development: Tackling HIV/AIDS and Poverty in South Africa 4. Energy: Contemporary Cases 4.1 Eskom and the South African Electrification Program 4.2 ExxonMobil and the Chad and Cameroon Pipeline 5. Global Poverty: Contemporary Cases 5.1 Hindustan Lever Limited (HLL)and Project Sting 5.2 Enabling the Poor to Build Housing: Pursuing Profit and Social Development Together: Cemex and Patrimonio Hoy 5.3 Manila Water Company 5.4 Proctor and Gamble: Children’s Safe Drinking Water 5.5 Islamic Banking and Finance: Moral Beliefs and Business Practices at Work 5.6 BHP Billiton and Mozal 6. Employment: Contemporary Cases 6.1 First Impressions, Inc. 6.2 Nike, Inc. 6.3 Started as Crew: McDonald’s Strategy for Corporate Success and Poverty Reduction 6.4 The Marriott Corporation’s Human Resources Department: Managing a Low-Wage Workforce 7. Operating in Corrupt Environments: Contemporary Cases 7.1 Econet Wireless Zimbabwe 7.2 Infosys Technologies: Powered by Intellect, Driven by Values 7.3 Resisting Bureaucratic Corruption: Alacrity Housing Chennai 8. Sustaining the Environment: Contemporary Cases 8.1 Unilever: Corporate Venturing and Environmental Sustainability 8.2 DesignTex, Incorporated 8.3 Rohner Textil AG 9. Leadership: Contemporary Cases 9.1 Developing Responsible Leaders as Agents of World Benefit: Learnings from Project Ulysses The Female Health Company 9.2 The Female Health Company 10. Conclusion–Framing the Narratives: Future Directions for Ethics and Corporate Responsibility June 2009: 440pp Hb: 978-0-415-80161-4: $100.00 Pb: 978-0-415-80160-7: $59.95 For more information and to request a complimentary copy, visit: www.routledge.com/9780415801607

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BUSINESS ETHICS

Ethical Dilemmas in Management

FORTHCOMING

Christina Garsten, Stockholm University, Sweden and Tor Hernes, Copenhagen Business School, Denmark

Socially Responsible Investing

This exciting new text engages with the issue of ethical dilemmas encountered in different organizations. Rather than exploring the definition of ethical conduct, this book focuses on the way in which the process of organization produces dilemmas of ethical behaviour. Using illustrative accounts from corporate settings as a basis, the book explores the conditions that lead to ethical dilemmas and the strategies organizations adopt to deal with these dilemmas or steer away from them. The book suggests that ethical dilemmas are often dealt with by directing attention away from the core problem, rather than engaging with and solving it.

Ethical Dilemmas in Management is essential reading for all students of business and management and ethics.

Selected Contents: 1. Introduction: Dilemmas of Ethical Organizing Christina Garsten and Tor Hernes 2. Risk, Responsibility and Conscience Tore Bakken 3. White as Snow or Milk? Tor Hernes, Gerhard E. Schjelderup and Anne Live Vaagaasar 4. Does Rule-Based Moral Management Work? A Case Study in Sexual Harassment Steve McKenna 5. Challenges to Leader Integrity Steven L. Grover and Robert Moorman 6. Transparency Tricks Christina Garsten and Monica Lindh de Montoya 7. The Power of Activism Debora L. Spar and Lane T. La Mure 8. Thoughts and Second Thoughts about Enron Ethics Ronald R. Sims and Johannes Brinkmann 9. No Smoke without Fire? Todd Bridgman 10. Overmanagement and the Problem of Moral Consciousness Hervè Laroche 11. Tying some Ends Together Christina Garsten and Tor Hernes

Donald Schepers, Baruch College, City University of New York, USA Of increasing importance in the last decade, Socially Responsible Investing (SRI) can be described as the important financial aspect of the broader Corporate Social Responsibility (CSR) area. In both Europe and the US, pressure is being exerted not only from individual investors, but increasingly by government and policy-making bodies for corporations to report on not just their financial performance but also their performance from a social, ethical, and environmental perspective (the triple bottom line).

With the increase in the number of courses on CSR, SRI is becoming increasingly important in its attempts to measure and influence corporate policy and behavior. As a result, there is an increased need for a book which examines the developments in socially responsible investing not simply from an investor’s point of view but from a broader academic perspective. This unique book singles out and critically examines the mutual funds which constitute the financial aspect of CSR. It goes on to: • evaluate the screening methods they employ • investigate their role in the CSR debate • examine their efforts to improve communities through community-based investing practices.

The first to comprehensively analyze SRI, Donald Schepers’ text is a must-read for undergraduate and MBA students studying corporate governance, business ethics, and finance/investment.

January 2010: 224pp Hb: 978-0-415-39033-0: $135.00 Pb: 978-0-415-39034-7: $39.95 For more information, visit: www.routledge.com/9780415390347

2008: 184pp Hb: 978-0-415-43759-2: $175.00 Pb: 978-0-415-43760-8: $44.95 For more information, visit: www.routledge.com/9780415437608

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BUSINESS ETHICS FORTHCOMING 2ND EDITION

Ethics for International Business Decision-Making in a Global Political Economy John Kline, Georgetown University, USA The newly-updated version of this groundbreaking textbook continues to provide a topical and relevant analysis of the ethical dimensions of conducting business in a global political economy. From a starting point of applied ethics, this book introduces a common set of normative terms and analytical tools for examining and discussing real case scenarios.

Extensive real-world examples, presented in the form of exhibits, cover issues including: • • • • • • • •

foreign production, including sweatshops export of hazardous products testing and pricing of HIV-AIDS drugs advertising tobacco, alcoholic beverages, and infant formula deceptive marketing techniques and bribery religious and social discrimination cultural impacts from ”music, movies, and malls” environmental issues, including oil spills, rain forest preservation, global warming, and genetically modified foods.

To keep pace with the changing landscape of global business, this new edition features: • • • • •

updated exhibits that introduce new issues and are sourced from more international publications increased coverage of issues arising in emerging markets updated descriptions and assessments of relevant international agreements a new glossary of terms and abbreviations companion website featuring links to relevant global policy documents from the UN, WHO, and UNCTAD, as well as updated discussion-oriented information on issues and cases.

The continued globalization of business increases the relevance of this textbook and its unique focus on specifically international ethical challenges faced by business, where governments and civil society groups play an active role. While most business ethics texts continue to focus heavily on ethical theory, this textbook condenses ethical theory into applied decisionmaking concepts, emphasizing practical applications to real world dilemmas.

Anyone with an interest in the ethical implications of international business, or the business implications of corporate responsibility in the global market, will find this book a thought-provoking, yet balanced analysis. Clearly written, it is the textbook of choice in this increasingly important field.

March 2010: 304pp Hb: 978-0-415-99942-7: $165.00 Pb: 978-0-415-99943-4: $58.95 eBook: 978-0-203-88059-3 For more information and to request a complimentary copy, visit: www.routledge.com/9780415999434

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BUSINESS ETHICS

FORTHCOMING

Values-Centered Entrepreneurship David Y. Choi and Edmund Gray, both at Loyola Marymount University, USA A new brand of entrepreneurs has arrived on the business scene, carrying with them a whole new set of values. They possess a sense of mission–to be socially responsible, protect the planet, and do the right thing for all of their stakeholders. Rather than focus exclusively on financial gain, they aim to achieve a balance between profits and one or more causes of their choosing. In fact, they view for-profit entrepreneurship as a vehicle for social change. The authors call these pioneers”values-centered”entrepreneurs.

This book explores how these highly unorthodox leaders have built their profitable and socially responsible business enterprises, and what lessons can be learned for the next generation of entrepreneurs. The authors examine a group of over forty entrepreneurial companies and how each balanced the profit objective with social responsibility in key aspects of their business operation–from their initial company formation, through growth, to exit–to build successful triple bottom-line companies. David Y. Choi and Edmund Gray particularly focus on how these firms’ commitment to values affected their company missions, hiring and organizational policies, marketing strategies, financial practices, exit options, and giving programs, and vice versa. In some cases, the authors find that the entrepreneurs’ social objectives have actually strengthened, not weakened, their business enterprises. Based on their extensive studies of these companies, the authors have distilled a set of commonalities. The book presents ten of the most dominant and interesting of these commonalities with a focus on those policies and decisions that appeared to depart from conventional business practice.

In addition to devoting chapters to each of the core principles learned from these companies, the authors also include in-depth case studies of four of the ventures featured in their study.

February 2010: 240pp Hb: 978-0-415-99760-7: $145.00 Pb: 978-0-415-99761-4: $39.95 eBook: 978-0-203-88350-1 For more information and to request a complimentary copy, visit: www.routledge.com/9780415997614

International Business and Global Climate Change Jonatan Pinkse and Ans Kolk, both at University of Amsterdam, the Netherlands ”This book provides a comprehensive examination of the strategic options facing businesses as they struggle to cope with the sweeping competitive and regulatory challenges that climate change presents to various sectors. The authors draw from their rich scholarly knowledge of business and climate change to craft a very accessible and relevant portrayal of key aspects of emissions management, carbon trading, and innovation strategies.” – Professor David Levy, University of Massachusetts, USA Embedded with relevant management literature, this book gives a concise treatment of developments in policy and business activity on global, regional and national levels, using examples and systematic data from a large number of international companies. The first part outlines the international climate policy landscape and voluntary initiatives taken by companies, both alone and together with others. The second part examines companies’ strategies, covering innovation for climate change, as well as compensation via emissions trading and carbon offsetting.

Written by well-known experts in the field, International Business and Global Climate Change illustrates how an environmental topic becomes strategically important in a mainstream sense, affecting corporate decision-making, business processes, products, reputation, advertising, communication, accounting, and finance. This is a must-read for academics as well as practitioners concerned with this issue.

Selected Contents: 1. Introduction 2. From Rio to ’Beyond Kyoto’: Synopsis of International Climate Policies 3. Beyond Regulation: Voluntary Agreements and Partnerships 4. Carbon Control: Emissions Measurement, Targets and Reporting 5. Business Strategies for Climate Change 6. Carbon Trading as (Compliance) Strategy 7. Innovation and Capabilities for Climate Change 8. Dilemmas on the Way Forward 2008: 216pp Hb: 978-0-415-41552-1: $160.00 Pb: 978-0-415-41553-8: $47.95 For more information, visit: www.routledge.com/9780415415538

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BUSINESS ETHICS FORTHCOMING

Whistle-Blowing in Organizations

International Networking for Development

Marcia P. Miceli, Georgetown University, USA, Janet Pollex Near, and Terry M. Dworkin, both at Indiana University, USA

Fabienne Fortanier, University of Amsterdam, the Netherlands and Rob van Tulder, Rotterdam School of Management, the Netherlands This informative book provides insight into the effects of economic and political globalization on development by highlighting the roles of, and relationships among, the two prime shapers of the globalization process: multinational firms and governments. It enhances the understanding of the role that foreign firms have played, and can play, in furthering economic and social development in developing countries, and assesses the effectiveness of the “political network strategies” of developing countries.

Providing an overview of a topical and extremely important subject, this outstanding book, illustrated with international case studies, combines theory with practice to provide strategic lessons for policy makers and those teaching and studying development, non-governmental organizations, non-profit organizations and corporate social responsibility in the global arena.

Selected Contents: Part 1: Introduction–Setting the Scene. Introduction: Development in an Inter-Connected World 2. The Impact of Global Actors on Development: A Trade-Off between Costs and Benefits 3. An International Network Approach Part 2: International Networks of States. Introduction: A Network Approach to International Relations 4. Bilateral and Regional Trade and Investment Agreements 5. Bargaining in International Organizations: The World Bank, the IMF and the WTO 6. Informal State Networks Aimed at Development: OPEC, Cairns, G77.

Conclusion: International Networks of States in Action Part 3: International Networks of Firms. Introduction: A Network Approach to International Business 7. Patterns of Firm Networks: Macro Level–FDI and Trade 8. Patterns of International Firm Networks: Micro Level–D&B, Cases.

Conclusion: International Firms Networks in Action Part 4: Networks of States and Firms in Interaction.

Introduction: A Network Approach to International Political Economy 9. The Effects of Interaction on Development: The Effectiveness of International Network Strategies for Development 10. Policy Recommendations: Dealing With FDI and Development in the Future

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Series: Series in Organization and Management ”I think this book will be considered required reading for anyone interested in whistleblowing because it is such a thorough review.” – Linda Trevino, Pennsylvania State University, USA This is a research-based book on whistle-blowing in organizations.

The three noted authors describe studies on this important topic and the implications of the research and theory for organizational behavior, managerial practice, and public policy. In the past few years, there have been critical developments, including corporate scandals, which have called public attention to whistleblowing and have led to the first comprehensive federal legislation to protect private sector whistle-blowers (the Sarbanes-Oxley Act). This book will be the first to integrate these new developments in an analytic and empirically grounded approach to whistle-blowing in organizations.

Selected Contents: Preface. Introduction. Who Blows the Whistle? The Prosocial Organizational Behavior Model and Personal Predictors of Whistle-Blowing. Situational Predictors of Whistle-Blowing, and Recent Theoretical Developments. A Model of the Predictors and Outcomes of Retaliation. What Predicts Whistle-Blowing Effectiveness? We Have a Lot to Learn. The Legal Status of Whistle-blowing. Practical Implications of the Research and Legal Changes, and Conclusion. References.

2008: 248pp Hb: 978-0-8058-5988-1: $69.95 Pb: 978-0-8058-5989-8: $39.95 For more information, visit: www.routledge.com/9780805859898

January 2010: 224pp Hb: 978-0-415-33915-5: $160.00 Pb: 978-0-415-33916-2: $49.95 eBook: 978-0-203-44885-4 For more information, visit: www.routledge.com/9780415339162

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BUSINESS ETHICS

FORTHCOMING

FORTHCOMING

The Economics of Social Responsibility

Corporate Social Responsibility in Asia

The World of Social Enterprises

Edited by Kyoko Fukukawa, University of Bradford, UK

Edited by Carlo Borzaga, University of Trento, Italy and Leonardo Becchetti, University of Rome, Italy

Series: Routledge International Business in Asia

Series: Routledge Advances in Social Economics The crisis of welfare systems coupled with difficulties in public financing and global integration of financial, product and labour markets are generating a transition in which the old system of checks and balances (involving corporations, domestic institutions and domestic workers’ association) has changed into a new ”three pillar” system in which bottom-up action of (a minority of) socially responsible individuals compensates for the weakness of domestic institutions and the lack of new global governance rules.

This book provides new and original research on social entrerepeurship: consumers and investors voting with their portfolio and groups of citizens setting up enterprises without a profit goal, thus extending democratic participation beyond the exercise of electoral vote and thereby contributing to the rise of a fuller economic democracy. The specific fields which are extensively discussed in the book (fair trade, socially responsible consumption, socially responsible finance, evolution of welfare systems with bottom-up entrepreneurial actions) are new and original and with great future potential.

The philosophical and ideological underpinnings of Corporate Social Responsibility (CSR) are rooted in AngloAmerican and European principles of liberal democratic rights, justice and societal structures. This book not only considers the impact of Western CSR practices in Asia, but also provides much needed Asian perspectives on this issue.

It investigates the operation of CSR in different countries across Asia, including China, Japan, Malaysia, Thailand, and Bangladesh − comparing the different meanings given to CSR, and the varying degrees of success experienced in different national contexts. This book argues if CSR is ever to revolutionize the manner in which we trade then it needs to open itself up to the full variety of social responsibility as it occurs around the world. The book re-maps and refines debates about CSR as a global phenomenon, and will be of great value to professionals making strategic decisions in the global business environment.

December 2009: 208pp Hb: 978-0-415-45935-8: $130.00 For more information, visit: www.routledge.com/9780415459358

NEW

December 2009: 288pp Hb: 978-0-415-46576-2: $140.00 For more information, visit: www.routledge.com/9780415465762

Rethinking Capitalism Community and Responsibility in Business Rogene Buchholz, Loyola University, USA Series: Routledge Studies in Business Ethics Rethinking Capitalism questions the assumptions of a capitalist society, offers a new way to understand capitalism, and prescribes a different role for management. Using classical American pragmatism, it analyzes the history of capitalistic thought and proposes that we recast management as a profession akin to law or medicine–with a defined code of ethics, oriented toward the public good as well as profit and maximization of shareholder wealth.

Rogene Buchholz challenges the way we understand capitalism with its emphasis on the creation of economic wealth and growth to the exclusion of all else, and champion a new approach to the creation of a more sustainable and just functioning of the market system, corporate organization, and governance.

January 2009: 258pp Hb: 978-0-415-99721-8: $95.00 eBook: 978-0-203-88173-6 For more information, visit: www.routledge.com/9780415997218

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BUSINESS ETHICS

PUBLIC MANAGEMENT

9

NEW

FORTHCOMING

Organizational Transformation for Sustainability

The New Public Governance

An Integral Metatheory

Edited by Stephen P. Osborne, University of Edinburgh, UK

Critical Perspectives and Future Directions

Mark Edwards, University of Western Australia

Despite predictions that ”new public management” would establish itself as the new paradigm of public administration and management, recent academic research has highlighted concerns about the intra-organizational focus and limitations of this approach.

This book represents a comprehensive analysis of the state of the art of public management, examining and framing the debate in this important area.

Series: Routledge Studies in Business Ethics Organizational Transformation for Sustainability: An Integral Metatheory offers some innovative answers to the big questions involved in organizational sustainability and the radical changes that organizations will need to undergo as we move into the third millennium. This new approach comes from the emerging field of integral metatheory.

Mark Edwards shows how a ”Big Picture” view of organisational transformation can contribute to our understanding of, and search for, organisational sustainability. There are four key themes to the book: • the need for integrative metatheories for organisational change • the development of a general research method for building metatheory • the description of an integral metatheory for organisational sustainability • the discussion of the implications of this metatheory for organisational change and social policy regarding sustainability.

This book brings a unique and important orienting perspective to these issues.

November 2009: 256pp Hb: 978-0-415-80173-7: $110.00 eBook: 978-0-203-85993-3 For more information, visit: www.routledge.com/9780415801737

The New Public Governance sets out to to explore this emergent field of research and to present a framework with which to understand it. Divided into four parts, it examines: • theoretical underpinnings of the concept of governance, especially competing perspectives from Europe and the US • governance of inter-organizational partnerships and contractual relationships • governance of policy networks • lessons learned and future directions.

This book will be of particular interest to researchers and students of public administration, public management, public policy, and public services management.

December 2009: 384pp Hb: 978-0-415-49462-5: $160.00 Pb: 978-0-415-49463-2: $51.95 For more information, visit: www.routledge.com/9780415494632

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10

PUBLIC MANAGEMENT

NEW

NEW

2ND EDITION

Managing Organizational Change in Public Services

Public Management and Governance Edited by Elke Löffler, Governance International, UK and Tony Bovaird, University of Birmingham, UK The role of government in managing society has once again become a hot topic worldwide. A more diverse society, the internet, and new expectations of citizens are challenging traditional ways of managing governments.

The second edition of Public Management and Governance examines key issues in efficient management and good quality service in the public sector. With contributions from leading authors in the field, it goes beyond the first edition, looking at the ways in which the process of governing needs to be altered fundamentally to remain legitimate and to make the most of society’s many resources.

Key themes include: • challenges and pressures facing modern governments worldwide • the changing role of the public sector in a ”mixed economy” of provision • governance issues such as ethics, equalities, and citizen engagement.

This new edition has an increased international scope and includes new chapters on partnership working, agency and decentralised management, process management, and HRM. Comprehensive and detailed, it is an ideal companion for undergraduate and postgraduate students of public management, public administration, government, and public policy.

February 2009: 400pp Hb: 978-0-415-43042-5: $170.00 Pb: 978-0-415-43043-2: $49.95 For more information and to request a complimentary copy, visit: www.routledge.com/9780415430432

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International Issues, Challenges and Cases Edited by Rune Todnem By and Calum Macleod, both at Queen Margaret University, UK Series: Understanding Organizational Change Forming part of the Understanding Organizational Change series, Managing Organizational Change in Public Services focuses on the organizational dimension of change management in public services.

Combining aspects of change management theory with ”real life” practice in the form of organizational cases from different regions and sectors, this edited collection identifies and analyzes significant issues regarding the development, implementation and evaluation of public service change initiatives. Featuring contributions from leading authors in the field, this text provides an overview of organizational change management with a focus on leadership, management, and strategies for change.

Looking at cases from Europe and North America, Managing Organizational Change in Public Services offers both a global, as well as a cross-sector analysis of this complex and challenging process. Different sectors that are examined include: • transport • health • education.

This book offers an excellent introduction to change management and how it works within the public service organizations internationally. It will be vital reading for all those engaged with the study or practice of this dynamic subject.

March 2009: 304pp Hb: 978-0-415-46758-2: $160.00 Pb: 978-0-415-46759-9: $45.95 For more information, visit: www.routledge.com/9780415467599

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PUBLIC MANAGEMENT

11

FORTHCOMING

FORTHCOMING

Human Resource Management in Public Service Organizations

Marketing Management and Communications in the Public Sector

Edited by Rona S. Beattie, Glasgow Caledonian University, UK and Jennifer Waterhouse, University of Technology, Australia

Martial Pasquier and Jean-Patrick Villeneuve, both at Swiss Graduate School of Public Administration, Switzerland

Series: Routledge Masters in Public Management

Series: Routledge Masters in Public Management

Human Resource Management (HRM) is a core element of any service, but especially so in public service organizations, whose employees are often their most valuable resource.

International in approach, this text provides students, practitioners, and scholars with a thorough overview of the major concepts and tools in marketing and communication as they can, and should be applied in the public sector, giving readers an exclusive and decisive analysis of public sector marketing.

However, until now there has been little information readily available in the form of key texts, which explore this important topic. This outstanding book tackles the subject head on, bringing together cutting-edge research on HRM in the public sector from a range of respected international authors. It covers such key issues as: • the relationship between HRM and organizational performance • managing cultural change and the work-life balance.

Timely and topical, this book will be of great interest both to researchers in the fields of HRM and public sector management, and to management practitioners keen to inform their practice from an evidence base. This book was first published as a special issue of Public Management Review.

Selected Contents: 1. Introduction: HRM and the Public Sector Context 2. Human Resource Management’s Stakeholders 3. Recruitment and Retention 4. Managing Diversity 5. Performance Management and Reward 6. Developing Human Resources 7. Managing Change 8. Employment Relations: A Comparative Perspective.

Conclusions February 2010: 270pp Hb: 978-0-415-41154-7: $160.00 Pb: 978-0-415-41155-4: $49.95 For more information, visit: www.routledge.com/9780415411554

It provides an overview of the possibilities and limits of the application of these concepts and their corresponding tools in the public sector. If the specificities of the public sector are numerous, it is probably with the concepts of marketing and communication that boundaries are easiest to miss, often leading to their inappropriate use. These specificities are the pillars of this book.

If the realities of the public sector are key to any understanding of marketing and communication, the international scene is the only possible ground to truly explore their various possibilities. This book is key reading for all students of marketing with an interest in the public sector.

Selected Contents: Introduction. Part 1: The Public Sector Part 2: Marketing 1. Introduction to Marketing in the Public Sector 2. Basic Concepts in Marketing 3. Surveying Markets and Opinions 4. Marketing Strategy 5. Marketing Instruments 6. Cases in Public Marketing Part 3: Communication 7. Introduction to Communication in the Public Sector 8. Communication Model 9. Instruments of Communication 10. Communication Planning 11. Crisis Communication 12. Cases in Public Communication March 2010: 384pp Hb: 978-0-415-44897-0: $180.00 Pb: 978-0-415-44898-7: $55.95 For more information and to request a complimentary copy, visit: www.routledge.com/9780415448987

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12

PUBLIC MANAGEMENT

Co-production The Third Sector and the Delivery of Public Services Edited by Victor Pestoff, Institute for Civil Society Studies, Ersta Sköndal University College, Stockholm, Sweden and Taco Brandsen, University of Tilburg, the Netherlands Public management research has in recent years paid increasing attention to the third sector, especially to its role in the provision of public services. Evidence of this is the rising number of publications on the topic, as well as a growing number of sessions and papers in academic conferences of the EGPA and IRSPM. However, much of the discussion on its role is motivated at least as much by ideology as by fact. We still lack a proper empirical understanding of what happens when the third sector is drawn into public service provision. In this thematic presentation of Co-production: The Third Sector and the Delivery of Public Services, we will enhance this understanding by presenting several new studies on the subject. We also introduce the concepts of co-production, co-management, and co-governance as a conceptual framework that enables us to better understand such developments.

2007: 136pp Hb: 978-0-415-43963-3: $130.00 For more information, visit: www.routledge.com/9780415439633

The Routledge Critical Studies in Public Management Series Edited by Stephen P. Osborne, University of Edinburgh, UK

NEW

Managing Complex Governance Systems Dynamics, Self-Organization and Coevolution in Public Investments Edited by Geert Teisman, Arwin van Buuren and Lasse M. Gerrits, all at Erasmus University, the Netherlands The authors collected here use theoretical frameworks grounded in empirical research to analyze and explain how non-linear dynamics, self-organisation of many agents, and the co-evolution of processes combine to generate the evolution of governance processes, especially for public urban and metropolitan investments. Managing Complex Governance Systems: Dynamics, Self-Organization and Coevolution in Public Investments offers readers an increased understanding of the main objective of public management in complexity–namely complex process system–and a strategy for accepting and dealing with complexity based on the idea of dual thinking and dual action strategies satisfying the desires of controlling processes and the need to adjust to changes simultaneously.

June 2009: 292pp Hb: 978-0-415-45973-0: $130.00 eBook: 978-0-203-86616-0 For more information, visit: www.routledge.com/9780415459730

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PUBLIC MANAGEMENT

13

The Routledge Critical Studies in Public Management Series (continued) NEW

Making Public Services Management Critical Edited by Graeme Currie, University of Nottingham, UK, Jackie Ford, University of Bradford, UK, Nancy Harding, University of Leeds, UK and Mark Learmonth, University of Nottingham, UK This book brings together public services policy and public services management in a novel way that is likely to resonate with academics, policy makers and practitioners engaged in the organization of public services delivery as it is from a perspective that challenges many received ideas in this field.

It presents chapters from a broad range of public services domains including health, education, prisons, local and central government and deals with a range of contemporary issues facing public services, including regulation of professions, risk management, user involvement, marketing, and leadership.

September 2009: 302pp Hb: 978-0-415-44998-4: $140.00 eBook: 978-0-203-87261-1 For more information, visit: www.routledge.com/9780415449984

The Study of Public Management in Europe and the US A Competitive Analysis of National Distinctiveness Edited by Walter Kickert, Erasmus University, the Netherlands This book presents an overview of the scientific study of public management, gathering together some of the most authoritative experts in this area of study in Europe and the United States, writing specifically about their respective countries. These essays seek to present the national distinctiveness of the study of public management, in the context of specific state administration.

This book goes further than some previous books concerning public management by highlighting the underlying differences between Europe and the United States and amongst European countries, in relation to their particular political-administrative circumstances. The aim of this book is to establish a dialogue between Anglo-American and European approaches to public management, to encourage readers to see their own national ideas and practices in contrast to others and foster learning by asking repeatedly compared to what?

2007: 288pp Hb: 978-0-415-44386-9: $160.00 eBook: 978-0-203-93617-7 For more information, visit: www.routledge.com/9780415443869

FORTHCOMING

Social Accounting and Public Management Accountability for the Public Good Edited by Stephen P. Osborne, University of Edinburgh, UK and Amanda Ball, College of Business and Economics, University of Canterbury, New Zealand Social Accounting and Public Management brings together for the first time researchers from a range of disciplines including accounting, political science, management, sociology, and policy studies to discuss and develop our knowledge and theory of the nature of �accountability� in contemporary global society and the challenges it may pose for public policy and management. This book addresses this nexus of all of these issues and disciplines, and through this, makes a contribution to the development of the disciplines of both social accounting and public policy and management.

January 2010: 336pp Hb: 978-0-415-80649-7: $120.00 For more information, visit: www.routledge.com/9780415806497

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14

NONPROFIT MANAGEMENT

FORTHCOMING

The Art Business

2ND EDITION

Edited by Iain Robertson, Sotheby’s Institute, UK and Derrick Chong, University of London, UK Drawing on the vast experience of Sotheby’s Institute of Art, The Art Business exposes the realities of the commercial trade in fine art and antiques. Attention is devoted to the role of auction houses, commercial galleries and art museums as key institutions, with the text divided into four thematic sections covering:

Arts Management Derrick Chong, Royal Holloway, University of London, UK The second edition of Arts Management has been thoroughly revised to provide an updated, comprehensive overview of this fast-changing subject. Arts managers and students alike are offered a lively, sophisticated insight into the artistic, managerial and social responsibilities necessary for those working in the field.

With new cases studies and several new chapters, Derrick Chong takes an interdisciplinary approach in examining some of the main impulses informing discussions on the management of arts and cultural organizations.

These are highly charged debates, since arts managers are expected to reconcile managerial, economic and aesthetic objectives. Topics include: • arts and the State, with reference to the instrumentalism of the arts and culture • business and the arts • ownership and control of arts organizations • arts consumption and consumers, including audience development and arts marketing • managing for excellence and artistic integrity • financial investing in the arts, namely fine arts funds and theatre angels • philosophies of philanthropy.

Incorporating a deliberately diverse range of sources, Arts Management is essential reading for students on arts management courses and provides valuable insights for managers already facing the management challenges of this field.

• technical and structural elements of the art market • cultural policy and management in art business • regulatory legal and ethical issues in the art world • the views, through interviews, of leading art market experts.

This book provides a thorough examination of contemporary issues in the art business, and the mechanisms and influences which underpin its evolution. It is essential reading for students of art history or international business, or anyone with an interest in pursuing a career in this area.

Selected Contents: 1. Introduction to Studies in Art Businesss 2. Price Before Value 3. Selling Used Cars, Carpets and Art 4. Investing in Art 5. ”Chindia” as Market Opportunity 6. Private Patrons in a Contemporary Art Market 7. Marketing in Art Business 8. Authorship and Authentication 9. Celebrating the Artists Resale Right 10. Ethics and the Art Market 11. Art and Crime 12. Voice from the Field 2008: 246pp Hb: 978-0-415-39157-3: $145.00 Pb: 978-0-415-39158-0: $52.95 For more information and to request a complimentary copy, visit: www.routledge.com/9780415391580

December 2009: 280pp Hb: 978-0-415-42390-8: $150.00 Pb: 978-0-415-42391-5: $52.95 For more information and to request a complimentary copy, visit: www.routledge.com/9780415423915

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NONPROFIT MANAGEMENT FORTHCOMING

The Routledge Studies in the Management of Voluntary and Non-Profit Organizations Series

Fundraising Management Analysis, Planning and Practice Adrian Sargeant, Indiana University, USA and Elaine Jay, Sargeant Associates Ltd, UK This comprehensive introduction to fundraising management provides a thorough grounding in the principles underpinning professional practice. Much more than a ”how-to” guide, this book critically examines the key issues in fundraising policy, planning, and implementation, and introduces the most important management tools available to the modern fundraiser.

Fully revised and updated, this new edition of Fundraising Management is packed with examples and case studies from around the world. It covers every important aspect of the fundraising process, including: • • • • • • •

15

planning donor recruitment and development community fundraising corporate fundraising legacy fundraising trust and foundation fundraising legal and ethical frameworks for fundraising.

Edited by Stephen P. Osborne, University of Edinburgh, UK

A Democratic Architecture for the Welfare State Victor A. Pestoff, Institute for Civil Society Studies, Ersta Sköndal University College, Sweden This book addresses the need for a more democratic architecture for the European welfare state by promoting citizen participation, the third sector and co-production of welfare services.

2008: 336pp Hb: 978-0-415-47595-2: $160.00 eBook: 978-0-203-88873-5 For more information, visit: www.routledge.com/9780415475952

Employment Relations in the Voluntary Sector Struggling to Care Ian Cunningham, University of Strathclyde, UK

This groundbreaking text has been designed primarily to support students studying for the Certificate in Fundraising Management offered by the Institute of Fundraising, but is a useful text for all fundraising students and professionals.

Selected Contents: 1. The History and Development of Fundraising Practice 2. Fundraising Planning: The Fundraising Audit 3. Marketing Research for Fundraising 4. Strategic Planning: The Fundraising Plan 5. Understanding Giving 6. Donor Recruitment 7. Donor Development 8. Major Gift Fundraising 9. Planned and Legacy Giving 10. Community Fundraising 11. Corporate Fundraising 12. Trust and Foundation Fundraising 13. Branding and Campaign Integration 14. The Rise of New Electronic Channels 15. Benchmarking Fundraising Performance 16. Group Dynamics and Leadership 17. Legal and Ethical Aspects of Fundraising Management

This new book addresses the topical issues surrounding employment relations in UK voluntary organizations that operate within the quasi-market of social care. Combining an analysis of the established literature with in-depth qualitative field work, Ian Cunningham explores the nature of power relations between state and voluntary sector; implications of employment policy and subsequent pressures for change in pay and working conditions; the influence of trade unions in the sector; and management’s capacity to resist external pressure and employee responses to this environment.

2008: 256pp Hb: 978-0-415-42713-5: $135.00 eBook: 978-0-203-92765-6 For more information, visit: www.routledge.com/9780415427135

November 2009: 424pp Hb: 978-0-415-45153-6: $170.00 Pb: 978-0-415-45154-3: $57.95 eBook: 978-0-203-86635-1 For more information and to request a complimentary copy, visit: www.routledge.com/9780415451543

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16

NONPROFIT MANAGEMENT

The Routledge Studies in the Management of Voluntary and Non-Profit Organizations Series (continued) Managerial Economics of Non-Profit Organizations

The Third Sector in Europe

Marc Jegers, Vrije University, Belgium

Edited by Stephen P. Osborne, University of Edinburgh, UK

The first book to bring together microeconomic insights on the functioning of non-profit organizations, this volume complements the wide range of books on the management of non-profit organizations by focusing on both theoretical and empirical work.

2008: 176pp Hb: 978-0-415-43382-2: $135.00 eBook: 978-0-203-93084-7 For more information, visit: www.routledge.com/9780415433822

Prospects and Challenges

Edited by a leading light in the field, this book presents contemporary research into the voluntary sector in Europe, exploring its contribution to European society as well as the key challenges it faces, drawing from both economics and sociology.

2008: 400pp Hb: 978-0-415-42339-7: $160.00 eBook: 978-0-203-93282-7 For more information, visit: www.routledge.com/9780415423397

NEW

Strategic Positioning in Voluntary and Charitable Organizations Celine Chew, Cardiff University, UK Challenging the adoption of current perspectives on strategic positioning derived from commercial strategy and marketing management literatures into the non-profit and non-market contexts, Celine Chew develops a theoretical framework that accounts for the uniqueness of positioning strategy in the non-profit sector. This uniqueness is attributed to the difference in positioning goals, the process of developing a positioning strategy, and the influencing factors on the choice of a positioning strategy in charities compared to commercial organizations. The implications of the findings provide useful lessons for managers of voluntary and charitable organizations in planning and developing their positioning activities, and for other stakeholders, such as policy makers, funders, donors, and industry bodies.

April 2009: 278pp Hb: 978-0-415-45304-2: $150.00 eBook: 978-0-203-87150-8 For more information, visit: www.routledge.com/9780415453042

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NONPROFIT MANAGEMENT

17

The Routledge Advances in Management and Business Studies Series Intellectual Capital and Knowledge Management

NEW

AIDS and Business

Strategic Management of Knowledge Resources

Saskia Faulk and Jean-Claude Usunier, both at University of Lausanne, Switzerland

Federica Ricceri, University of Padova, Italy

The spread of HIV/AIDS affects businesses in all sectors, all industries and all countries. For companies and organizations everywhere, the question is no longer whether to take action on HIV/AIDS but which actions to take. Complete with an impressive collection of complex background and research on HIV/AIDS and a foreword by Dr. Peter Piot, former Executive Director of UNAIDS, this volume collects case studies of managers worldwide faced with challenging HIV/AIDS-related management decisions. AIDS and Business will fascinate the general reader seeking an understanding of the HIV/AIDS pandemic and to the advanced reader looking to develop a more sophisticated understanding of the impact of the disease.

The case studies in this volume, set in nine countries, detail the issues facing businesses operating in areas where HIV/AIDS prevalence is growing. The topics discussed include understanding the role of social and cultural factors in the spread of HIV; the different organizations and institutions fighting the epidemic; designing an HIV communications campaign; HIV testing; ethical issues; marketing ethics and CSR; condoms marketing; and designing an HIV workplace program. Useful as a resource on HIV/AIDS and business, a set of case studies, or a training tool, this book contains a unique range of tools for learning to understand the epidemic, designed from a grounded and practical business perspective.

February 2009: 354pp Hb: 978-0-415-45463-6: $150.00 eBook: 978-0-203-87468-4 For more information, visit: www.routledge.com/9780415454636

Critical Representations of Work and Organization in Popular Culture

This book revolutionizes the measurement and management of knowledge resources in organizations by establishing the important link between organizational strategy and the intellectual capital of an organization.

2008: 224pp Hb: 978-0-415-40392-4: $150.00 eBook: 978-0-203-92930-8 For more information, visit: www.routledge.com/9780415403924

NEW

The Evaluation of Transportation Investment Projects Joseph Berechman, City College of New York, USA This book’s main objective is to construct a comprehensive and methodical economic, planning and decision-making framework for the evaluation of proposed transportation infrastructure investment projects. Such a framework is founded on four key principles. It is based on wellestablished economic, transportation and policy-analysis theoretical principles; it is comprehensive enough to encompass all relevant evaluation issues; it is applicable to a wide range of transportation investment projects; and it is amenable to empirical application including a sensitivity analysis and alternative scenarios regarding urban, regional and national developments.

June 2009: 426pp Hb: 978-0-415-77715-5: $150.00 eBook: 978-0-203-87328-1 For more information, visit: www.routledge.com/9780415777155

Carl Rhodes, University of Technology, Australia and Robert Westwood, University of Queensland, Australia 2007: 256pp Hb: 978-0-415-35989-4: $150.00 eBook: 978-0-203-00787-7 For more information, visit: www.routledge.com/9780415359894

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18

NONPROFIT MANAGEMENT

The Routledge Advances in Management and Business Studies Series (continued)

The Routledge Studies in Management, Organizations and Society Series

FORTHCOMING

Efficiency and Management

Urban Regeneration Management

Guy Callender, Curtin University of Technology, Australia

International Perspectives Edited by John Diamond, Edge Hill University, UK, Joyce Liddle, Nottingham Trent University, UK, Alan Southern, University of Liverpool, UK and Philip Osei, University of West Indies, Jamaica This book was born out of the need to ”capture” the experience and understanding of the regeneration management process that is neither UK centric nor centred exclusively on urban areas. Written by experts working in the USA, Holland, Greece, Jamaica, Turkey, Spain, Trinidad, and the Czech Republic, this book seeks to locate the issue of regeneration in a context which will enable the reader to reflect upon practices which are ”local” but are shaped by international processes. This book will be of great interest to students, researchers and practitioners engaged in regeneration management, providing a thematic exploration and examination of the ”global” regeneration experience.

October 2009: 310pp Hb: 978-0-415-45193-2: $140.00 eBook: 978-0-203-86637-5 For more information, visit: www.routledge.com/9780415451932

Designing a more reliable basis on which to evaluate management behavior, this excellent book, engages fully with management rhetoric and the frequent confusion surrounding it.

2008: 320pp Hb: 978-0-415-43180-4: $160.00 eBook: 978-0-203-88895-7 For more information, visit: www.routledge.com/9780415431804

Management and the Dominance of Managers Thomas Diefenbach, University of Statchclyde, UK In its very core, management has been, and is, all about the power and control, interests and ideology of managers–in short, the dominance of managers over other groups of people. In order to investigate and explain this dominance, a multi-dimensional ”theory of social dominance of managers,” will be developed which reveals the personal and group interests behind such claims and is based in its core on three explanatory factors; power, interests, and ideology. These factors themselves will be analyzed as comprehensive, multi-dimensional and interdisciplinary concepts in order to address the complex nature of managers’ dominance appropriately.

April 2009: 282pp Hb: 978-0-415-44335-7: $140.00 eBook: 978-0-203-87176-8 For more information, visit: www.routledge.com/9780415443357

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NONPROFIT MANAGEMENT

The Routledge Studies in Management, Organizations and Society Series (continued) The Public Services under Reconstruction Client Experiences, Professional Practices, Managerial Control Marja Gastelaars, Utrecht University, the Netherlands This book examines the services in and around the public domain, analysing a number of socio-cultural changes relevant to these services, including the rationalising efforts of the new public management and the introduction of IT.

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Innovating for Sustainability Green Entrepreneurship in Personal Mobility Luca Berchicci, Erasmus University, the Netherlands Series: Routledge Studies in Innovation, Organizations and Technology This book promotes our understanding of the implications of environmental issues in new product development. Through an empirical study in the human-powered vehicle sector, Luca Berchicci examines how and to what extent the environmental ambition of product developers and managers influences the way new products and services are developed.

2008: 256pp Hb: 978-0-415-45464-3: $160.00 eBook: 978-0-203-88956-5 For more information, visit: www.routledge.com/9780415454643

2008: 208pp Hb: 978-0-415-47242-5: $135.00 eBook: 978-0-203-88728-8 For more information, visit: www.routledge.com/9780415472425

Time in Organizational Research Edited by Robert A. Roe, University of Maastricht, the Netherlands, Mary J. Waller, York University, Canada and Stewart R. Clegg, University of Technology, Australia This book addresses the need to bridge the gap between the predominantly �timeless� theories and models that scholars have produced and the daily experiences of employees and managers, in which time is salient and extremely important.

2008: 352pp Hb: 978-0-415-46045-3: $160.00 eBook: 978-0-203-88994-7 For more information, visit: www.routledge.com/9780415460453

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Values-based Service for Sustainable Business Lessons from IKEA Bo Edvardsson and Bo Enquist, both at Karlstad University, Sweden This is the first book on the role of values in developing and managing service companies, emphasizing sustainable business. The authors examine the role of values in forming a service culture which creates customer value.

2008: 144pp Hb: 978-0-415-45853-5: $95.00 eBook: 978-0-203-88770-7 For more information, visit: www.routledge.com/9780415458535

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20

BUSINESS HISTORY

FORTHCOMING

FORTHCOMING

Business History

Management History

Complexities and Comparisons

Text and Cases

Franco Amatori and Andrea Colli both at University of Bocconi, Italy

Morgen Witzel, University of Exeter, UK

This major new textbook on business history brings together the expertise of two internationally renowned authors to provide a thorough overview of the developments in business over the last two centuries.

Business History is global in scope and looks at both the major players–Europe, the US and Japan–as well as emerging economies, such as China and South America. Focusing mainly on ”big business,” Franco Amatori and Andrea Colli critically analyze ”the firm” and its interaction with the evolution of economic, technological and political systems at the micro and macro levels.

This outstanding textbook is an exceptional resource for students on economic and business history courses, as well as for practitioners interested in broadening their understanding of business.

Selected Contents: Part 1: Relevant Issues 1. Business History: State of the Art and Controversies 2. Business History and Theories of the Firm 3. Enterprise and Entrepreneur Part 2: The Company Between Pre-Industrial Era and the First Industrial Revolution 4. Pre-Industrial Typologies 5. Enterprises and Entrepreneurs of the First Industrial Revolution 6. Technology and the Factory System Part 3: The Birth and Consolidation of Big Business 7. Infrastructures 8. Technology and Forms of Enterprise in the Second Industrial Revolution 9. National or Regional Cases Part 4: State and Market in the Period Between the Two World Wars 10. North America: Managerial Capitalism and the Origin of the M-Form 11. Europe: Families, Cartels, Government 12. Japan: State and Groups Part 5: From the Postwar Years to the Fall of the Wall: The Age of ”shrinking” Space 13. Economic and Technological Framework: From the Second World War to the Third Industrial Revolution 14. Rise and Fall of the American Hegemony 15. The Failure of the Antagonist: The Soviet Union 16. The Challenger: Japan 17. The Hybrid Europe 18. Convergence and Divergence 19. Multinationals. Quid Novi? Part 6: The Globalization of Today 20. New Infrastructures and New Forms of Enterprises 21. The Rebirth of a Giant: The USA at the Turn of the 21st Century 22. The Troubles of Europe and Japan 23. New Protagonists: China 24. Summing Up

Management History is not simply a book about the history of business or even the history of management.

The goal of this book is to demonstrate that despite the relative newness of management science as an academic subject, management has been around since ancient times. Through understanding the history of management–both in practice and theory–one is able to approach the complex and challenging problems of modern management from a new perspective.

The book not only traces the development of management from history to the present day, but also examines the way this evolution impacts how management is practiced today and how it may develop in the future. It incorporates case studies from around the world cutting across a range of time periods, from the Egyptian royal tomb builders of Deir el-Medina, to H.J. Heinz, Cadbury Brothers, and Tata Steel.

Management History is ideal for instructors wishing to incorporate historical content and analysis into management education courses, modules, and training programs, particularly at the MBA level and higher.

November 2009: 464pp Hb: 978-0-415-96334-3: $150.00 Pb: 978-0-415-96335-0: $53.95 eBook: 978-0-203-86686-3 For more information, visit: www.routledge.com/9780415963350

FORTHCOMING

The Official History of North Sea Oil and Gas Alex Kemp, University of Aberdeen, UK Series: Government Official History Series Written by the leading expert in the history of UK energy, this study provides new, in-depth analysis of the development of UK petroleum policies towards the North Sea based on full access to the government’s relevant archives.

January 2010: 256pp Hb: 978-0-415-42396-0: $150.00 Pb: 978-0-415-42397-7: $44.95 For more information, visit: www.routledge.com/9780415423977

January 2010: 520pp Hb: 978-0-415-44754-6: $110.00 For more information, visit: www.routledge.com/9780415447546

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BUSINESS HISTORY NEW

The Official History of Privatisation Vol. I The Formative Years 1970–1987

21

The Routledge International Studies in Business History Series Edited by Rich Strokes, University of Glasgow, UK and Matthia S. Kapping, York University, Canada

David Parker, Cranfield School of Management, Cranfield University, UK Series: Government Official History Series This first volume of the Official History studies the background to privatisation, and the privatisations of the first two conservative governments led by Margaret Thatcher from May 1979 to June 1987.

First commissioned by the then Prime Minister, Tony Blair, as an authoritative history, this volume draws heavily from the official records of the British government to which the author was given full access and from interviews with leading figures involved in each of the privatisations–including ex-ministers, civil servants, business and city figures, as well as academics that have studied the subject. This new official history will be of much interest to students of British political history, economics and business studies.

January 2009: 632pp Hb: 978-0-415-46916-6: $100.00 For more information, visit: www.routledge.com/9780415469166

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A History of Market Research Intermediating Production and Consumption Andrew McMeekin, Sally Randles and Alan Warde, all at University of Manchester, UK Series: Routledge Advances in Management and Business Studies This book traces the development of market research, its technical resources, its personnel and its organizations.

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the rise and fall of occupational control development of new techniques for studying consumers the impact of ICTs establishing and maintaining relationships with clients and consumers • the changing contours of industrial competition.

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The Origins of Globalization Karl Moore, McGill University, Canada and David Charles Lewis, California State University, USA Origins of Globalization draws widely on ancient sources and modern economic theory to detail the concept of ”known world” globalization, arguing that a mixed economy–similar in many respects to our own–existed in a variety of forms throughout the ancient world. By analyzing the business practices of the ancient world–phenomena such as resource and market seeking behavior, international trade from China, India and Rome, to Africa and even northern and western parts of Europe, Small and Medium size Enterprises (SMEs) operating internationally and outsourcing production, multicultural workforces, tariff reduced zones, interregional tax issues, and the management of currency risks–the authors provide readers with a unique historical interpretation of the contemporary globalizing economy and a durable theoretical framework for future historical economic analyses.

April 2009: 292pp Hb: 978-0-415-77720-9: $130.00 Pb: 978-0-415-80598-8: $34.95 eBook: 978-0-203-88097-5 For more information, visit: www.routledge.com/9780415805988

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Innovation and Entrepreneurial Networks in Europe Edited by Paloma Fernández Pérez, Universitat de Barcelona, Spain and Mary Rose, Lancaster University, UK This book explores innovation and networks in entrepreneurship with an interdisciplinary approach, focusing on how old and new knowledge can be combined to produce radical innovation.

These chapters combine themes of entrepreneurship, innovation and networks with a specifically European focus, highlighting the wide variations at the national, regional, and business level. These variations suggest the need to break with traditional stereotypes about Southern and Northern Europe. The book takes a Schumpeterian perspective, emphasizing the importance of looking at the history of entrepreneurship and innovation, paying particular attention to the neglected area of innovation in services within firms.

August 2009: 248pp Hb: 978-0-415-45451-3: $150.00 eBook: 978-0-203-87300-7 For more information, visit: www.routledge.com/9780415454513

How Economists Explain Standard Oil and Wal-Mart Anne Mayhew, University of Tennessee, USA In this book, Anne Mayhew focuses on the stories surrounding the creation of Standard Oil and Wal-Mart, combining the accounts of economists with the somewhat darker pictures painted by writers of fiction.

2008: 208pp Hb: 978-0-415-77534-2: $135.00 eBook: 978-0-203-89438-5 For more information, visit: www.routledge.com/9780415775342

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The Foundations of Female Entrepreneurship Enterprise, Home and Household in London, c.

1800–1870 Alison Kay, University of Lancaster, UK

International Business and National War Interests Unilever Between Reich and Empire, 1939–45 Ben Wubs, University of Utrecht, the Netherlands This book ties together business history, the history of the Nazi economic administration and European history. It is relevant to several disciplines, including international relations, economic and business history, European history and political science.

2008: 272pp Hb: 978-0-415-41667-2: $135.00 eBook: 978-0-203-89536-8 For more information, visit: www.routledge.com/9780415416672

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Narrating the Rise of Big Business in the USA

Alison Kay offers new insight into the motivations of the Victorian women who opted to pursue enterprises of their own. By engaging in empirical comparisons with men’s business, it also reveals similarities and differences with the small to medium sized ventures of male business proprietors.

The link between home and enterprise is then further excavated by detailed record linkage, revealing the households and domestic circumstances and responsibilities of female proprietors.

Using both discourse and data to connect enterprise, proprietor and household, The Foundations of Female Entrepreneurship provides a multi-dimensional picture of the Victorian female proprietor and moves beyond the stereotypes. It argues that active business did not exclude women, although careful representation was vital and this has obscured the similarities of their businesses with those of many male business proprietors.

April 2009: 202pp Hb: 978-0-415-43174-3: $130.00 eBook: 978-0-203-87379-3 For more information, visit: www.routledge.com/9780415431743

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Accounting and Empire Edited by Chris Poullaos, University of Sydney, Australia and Suki Sian, Cardiff University, UK Series: Routledge New Works in Accounting History

Women and Their Money 1700-1950 Essays on Women and Finance Edited by Anne Laurence, The Open University, UK, Josephine Maltby, York Management School, UK and Janette Rutterford, The Open University, UK This book charts the sheer extent of women’s financial management and provides for economic, social, cultural, and gender historians material grounded in empirical research essential for understanding women’s place in capitalist societies.

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Double Accounting for Goodwill A Problem Redefined Martin Bloom, Deloitte Growth Solutions, Sydney, Australia Series: Routledge New Works in Accounting History Goodwill may be either purchased or internally generated.

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Brands and trademarks are usually discussed from the perspective of marketing. This book draws together scholars and practitioners not only from marketing, but also from business history, law, economics, and economic history to provide a richer understanding of trade marks and competitiveness than has hitherto been available.

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The Political Economy of Oil and Gas in Africa The Case of Nigeria Soala Ariweriokuma, Nigerian National Petroleum Corporation Series: Routledge Studies in International Business and the World Economy This book provides a thoroughly researched guide to the Nigerian oil and gas industry, providing students, potential investors, academics and policy makers the opportunity to get acquainted with various dimensions of the oil and gas industry.

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Small Firm Finance and the Political Economy of Risk Charlie Dannreuther, University of Leeds, UK and Oliver Kessler, Bielefeld University, Germany Series: Routledge Studies in Small Business This co-authored book pursues three interdependent objectives: firstly, it provides an historical analysis of the problem of SME finance in the UK; secondly, it deepens our understanding of the impact of economic ideas in governance; and finally, it contributes theoretical debates over the relationship between power and knowledge by highlighting the significance of non-knowledge.

By showing how ideas shaped the boundaries between national/international and state/economy, this volume deepens our understanding of the institutional dynamics of the British economy. As well as addressing debates in international political economy, monetary economics and management the book will also be of interest to those interested in politics, institutional analysis and the sociology of knowledge.

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The Older Worker and the Changing Labor Market New Challenges for the Workplace Edited by Judith G. Gonyea, Boston University, USA As the country’s workforce ages, the changing labor market must address unique challenges as well as surprising opportunities. This book presents leading scholars and researchers providing valuable insights into the challenges facing older workers in the contemporary workplace as well as offering perspectives on the demands presently being placed on employers to adapt to and accommodate the needs of these workers. The book focuses on the analysis of current trends in older workers, work, family, and personal life issues, and ways to transform today’s workplace to value older workers.

This book offers practitioners the opportunity to fully grasp the current situation for older workers by presenting the latest research. This helpful resource provides professionals with best practices and innovative approaches to support aging employees. The volume is extensively referenced and contains several tables to clearly present data. It is a valuable text for employers, human resources professionals, employee assistance programs, work/family professionals, gerontologists and aging studies professionals, educators, and students.

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May 2009: 224pp Hb: 978-0-7890-3771-8: $125.00 Pb: 978-0-7890-3772-5: $45.95 For more information, visit: www.routledge.com/9780789037725

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The Routledge Research in Employment Relations Series

25

The Routledge Studies in Employment and Work Relations in Context Series

Edited by Rick Delbridge and Edmund Henry, both at Cardiff University, UK

Edited by Tony Elger, University of Warwick and Peter Fairbrother, RMIT University, Australia

NEW FORTHCOMING

Diversity Management in the UK Organizational and Stakeholder Experiences

Industrial Relations in Education

Anne-Marie Greene, University of Warwick, UK and Gill Kirton, Queen Mary, University London, UK

Transforming the School Workforce

A comprehensive and critical review of the global scholarly literature on diversity, this book presents findings from original UK-based research involving in-depth organizational case studies, interviews, observation and documentary data from over fifty organizations.

Looking at many of the weaknesses associated with more traditional equal opportunity policy approaches, this book is excellent reading for all students of international business, entrepreneurship and small businesses.

May 2009: 274pp Hb: 978-0-415-43176-7: $150.00 eBook: 978-0-203-86764-8 For more information, visit: www.routledge.com/9780415431767

Trade Unions in a Neoliberal World British Trade Unions under New Labour Edited by Gary Daniels and John McIlroy, both at University of Keele, UK Written by very well-respected contributors, this comprehensive volume provides readers with an academic examination and comparison of the politics of industrial relations in the UK and Europe.

2008: 400pp Hb: 978-0-415-42663-3: $150.00 eBook: 978-0-203-88773-8 For more information, visit: www.routledge.com/9780415426633

Bob Carter and Howard Stevenson, University of Leicester, UK Interdisciplinary in approach and drawing not only on education research but also from the fields of industrial sociology, management studies and labour process theory, Industrial Relations in Education attempts to understand the reform agenda in relation to teachers, their professional identities and their experience of work by drawing on critical perspectives that seek to challenge orthodox policy discourses relating to remodeling.

Selected Contents: Acknowledgements. 1. Teachers’ Work and Teacher Unions–The Global Context 2. Transforming the School Workforce in England: The Road to Remodelling.

3. Research Methods: Processes, Issues and Implications 4. Setting the Agenda–The Emergence and Significance of ”Social Partnership” at the National Level 5. Industrial Relations in Transition–The Changing Role of Local Authorities 6. Transforming the Primary School Workforce 7. Workforce Remodelling in Secondary Schools: Towards Extended, Accountable Management 8. Workforce Remodelling: Transforming Teaching? 9. Industrial Relations and Trade Union Renewal, Rapprochement or Resistance Appendix.

References. Index.

December 2009: 6 x 9: 206pp Hb: 978-0-415-41454-8: $95.00 For more information, visit: www.routledge.com/9780415414548

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INDUSTRIAL RELATIONS

The Routledge Studies in Employment and Work Relations in Context Series (continued)

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Vocational Training International Perspectives Edited by Gerhard Bosch, Institut Arbeit und Technik, Germany and Jean Charest, Université de Montréal, Canada Series: Routledge Studies in Employment and Work Relations in Context The challenge for different training regimes is twofold: attracting young people into the vocational training system while continuing to train workers already in employment.

Yet, on the whole, most countries and their training systems have failed to reach those goals. How can we explain this contradiction? Why is vocational training seen to be an ”old” institution? Why does vocational training not seem to be easily adapted to the realities of the twenty-first century?

This book seeks to respond to these important questions.

It does so through an in-depth comparative analysis of the vocational training systems in ten different countries: Australia, Canada, Denmark, France, Germany, Korea, Mexico, Morocco, the United Kingdom, and the USA. August 2009: 364pp Hb: 978-0-415-46721-6: $140.00 eBook: 978-0-203-86957-4 For more information, visit: www.routledge.com/9780415467216

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INDEX

27

A

Choi, David Y. .........................................................6

Accounting and Business Ethics ..............................1

Clegg, Stewart R...................................................19

Accounting and Empire.........................................23

Clikeman, Paul M....................................................1

AIDS and Business.................................................17

Colli, Andrea.........................................................20

Chong, Derrick .....................................................14

Alleviating Poverty Through Profitable Partnerships ......................................................2

Co-production.......................................................12 Corporate Social Responsibility in Asia ....................8

Amatori, Franco ....................................................20

Corporate Social Responsibility Reader, The ............2

Ariweriokuma, Soala .............................................24

Critical Representations of Work and Organization in Popular Culture ......................17

Art Business, The ..................................................14 Arts Management .................................................14

Cunningham, Ian ..................................................15 Currie, Graeme .....................................................13

B

D

Ball, Amanda ........................................................13 Beattie, Rona S. ....................................................11 Becchetti, Leonardo ................................................8 Berchicci, Luca ......................................................19 Berechman, Joseph ...............................................17 Bloom, Martin.......................................................23 Borzaga, Carlo ........................................................8 Bosch, Gerhard .....................................................26 Bovaird, Tony ........................................................10 Brandsen, Taco......................................................12 Buchholz, Rogene ...................................................8 Burchell, Jon ...........................................................2

da Silva Lopes, Teresa............................................23 Daniels, Gary ........................................................25 Dannreuther, Charlie .............................................24

Democratic Architecture for the Welfare State, A ..........................................................15 Diamond, John .....................................................18 Diefenbach, Thomas .............................................18

Diversity Management in the UK...........................25 Double Accounting for Goodwill ...........................23 Duguid, Paul .........................................................23 Dworkin, Terry M. ...................................................7

Business Ethics ........................................................1 Business History ....................................................20

E

By, Rune Todnem ..................................................10

Economics of Social Responsibility, The ...................8 Edvardsson, Bo......................................................19

C

Edwards, Mark........................................................9

Called to Account ...................................................1 Callender, Guy ......................................................18 Carroll, Archie B......................................................1 Carter, Bob ...........................................................25 Charest, Jean ........................................................26 Chew, Celine ........................................................16

Efficiency and Management ..................................18 Employment Relations in the Voluntary Sector ......15 Enquist, Bo ...........................................................19

Ethical Dilemmas in Management ...........................4 Ethics for International Business ..............................5 Evaluation of Transportation Investment Projects, The .................................................................17

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28

INDEX

F

I

Faulk, Saskia .........................................................17

Industrial Relations in Education ............................25

Fernández Pérez, Paloma ......................................22

Innovating for Sustainability ..................................19

Ford, Jackie ...........................................................13 Fortanier, Fabienne..................................................7

Innovation and Entrepreneurial Networks in Europe ...........................................................22

Foundations of Female Entrepreneurship, The .......22

Insights from Accounting History ..........................23

Fukukawa, Kyoko ...................................................8

Intellectual Capital and Knowledge Management ..................................................17

Fundraising Management .....................................15

G

International Business and Global Climate Change ............................................................6 International Business and National War Interests..........................................................22

Garsten, Christina ...................................................4

International Networking for Development .............7

Gastelaars, Marja ..................................................19 Gerrits, Lasse M. ...................................................12

J

Global Corporation, The..........................................3 Gonyea, Judith G. .................................................24

Jay, Elaine .............................................................15

Government Official History Series (series).......20, 21

Jegers, Marc..........................................................16

Gray, Edmund .........................................................6 Greene, Anne-Marie .............................................25

H

K Kay, Alison ............................................................22 Kelley, Scott P. .........................................................2

Harding, Nancy .....................................................13

Kemp, Alex ...........................................................20

Hartman, Laura P. ...............................................2, 3

Kessler, Oliver........................................................24

Hernes, Tor .............................................................4

Kickert, Walter ......................................................13

History of Market Research, A...............................21

Kirton, Gill ............................................................25

Human Resource Management in Public Service Organizations .................................................11

Kline, John ..............................................................5 Kolk, Ans ................................................................6

L Laurence, Anne.....................................................23 Learmonth, Mark ..................................................13 Lewis, David Charles .............................................21 Liddle, Joyce .........................................................18 Löffler, Elke ...........................................................10

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INDEX

29

M

P

Macleod, Calum ...................................................10

Parker, David.........................................................21

Making Public Services Management Critical .........13

Pasquier, Martial ...................................................11

Maltby, Josephine .................................................23

Pestoff, Victor .......................................................12

Management and the Dominance of Managers ....18

Pestoff, Victor A....................................................15

Management History ............................................20

Pinkse, Jonatan .......................................................6

Managerial Economics of Non-Profit Organizations .................................................16

Political Economy of Oil and Gas in Africa, The .....24

Managing Complex Governance Systems ..............12

Public Management and Governance ....................10

Managing Organizational Change in Public Services ..........................................................10

Public Services under Reconstruction, The .............19

Marketing Management and Communications in the Public Sector.........................................11 Mayhew, Anne .....................................................22 McIlroy, John.........................................................25

Poullaos, Chris ......................................................23

R Randles, Sally ........................................................21

McMeekin, Andrew ..............................................21

Rethinking Capitalism .............................................8

McPhail, Ken...........................................................1

Rhodes, Carl .........................................................17

Miceli, Marcia P. ......................................................7

Ricceri, Federica ....................................................17

Moberg, Dennis J....................................................2

Robertson, Iain......................................................14

Moore, Karl...........................................................21

Roe, Robert A. ......................................................19 Rose, Mary............................................................22

N

Routledge Advances in Management and Business Studies (series) ......................17, 18, 21

Narrating the Rise of Big Business in the USA .......22 Near, Janet Pollex ....................................................7

Routledge Advances in Social Economics (series) .....8 Routledge Critical Studies in Public Management (series) ................................12, 13

New Public Governance, The ..................................9

Routledge Historical Perspectives in Accounting (series) ............................................................23

O

Routledge International Business in Asia (series) ......8

Official History of North Sea Oil and Gas, The .......20 Official History of Privatisation Vol. I, The ..............21

Routledge Masters in Public Management (series) ............................................................11

Older Worker and the Changing Labor Market, The .................................................................24

Routledge New Works in Accounting History (series) ............................................................23

Organizational Transformation for Sustainability .....9 Origins of Globalization, The .................................21

Routledge Research in Employment Relations (series) ............................................................25

Osborne, Stephen P. ...................................9, 13, 16

Routledge Studies in Business Ethics (series) .........8,9

Osei, Philip ............................................................18

Routledge Studies in Employment and Work Relations in Context (series) ......................25, 26

Routledge International Studies in Business History (series) ....................................21, 22, 23

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30

INDEX

Routledge Studies in Innovation, Organizations and Technology (series) ..................................19

U

Routledge Studies in International Business and the World Economy (series) ............................24

Understanding Organizational Change (series) ......10

Routledge Studies in Management, Organizations and Society (series) ...................................18, 19

Urban Regeneration Management ........................18 Usunier, Jean-Claude.............................................17

Routledge Studies in Small Business (series) ..........24 Routledge Studies in the Management of Voluntary and Non-Profit Organizations (series) ......................................................15, 16

V

Rutterford, Janette ................................................23

Values-based Service for Sustainable Business .......19

S

van Buuren, Arwin ................................................12

Values-Centered Entrepreneurship ..........................6 van Tulder, Rob .......................................................7

Sargeant, Adrian ...................................................15 Schepers, Donald ....................................................4

Villeneuve, Jean-Patrick .........................................11

Vocational Training ...............................................26

Series in Organization and Management (series) .....7 Sian, Suki ..............................................................23

Small Firm Finance and the Political Economy of Risk ................................................................24 Social Accounting and Public Management...........13 Socially Responsible Investing ..................................4 Southern, Alan......................................................18 Stevenson, Howard ..............................................25

Strategic Positioning in Voluntary and Charitable Organizations .................................................16 Study of Public Management in Europe and the US, The ..........................................................13

W Waller, Mary J. ......................................................19 Walters, Diane ........................................................1 Warde, Alan..........................................................21 Waterhouse, Jennifer ............................................11 Werhane, Patricia H. ...........................................2, 3 Westwood, Robert ................................................17

Whistle-Blowing in Organizations............................7 Witzel, Morgen.....................................................20

Women and Their Money 1700-1950 ...................23 Wubs, Ben ............................................................22

T Teisman, Geert ......................................................12

Z

Third Sector in Europe, The ...................................16 Time in Organizational Research ...........................19

Zeff, Stephen A.....................................................23

Trade Marks, Brands and Competitiveness ............23 Trade Unions in a Neoliberal World .......................25

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90000

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PRSRT STD U.S. POSTAGE PAID WAYNE, N.J. PERMIT NO. 1104