Management: Core Titles 2009 (US) by Routledge Taylor & Francis Group

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New Titles and Key Backlist

Management: Core Titles

2010

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CONTENTS

Management: Core Titles Catalog

International Business . . . . . . . . . . . . . . . .1 Organizational Behavior . . . . . . . . . . . . .11 Strategic Management . . . . . . . . . . . . . .13 Human Resources Management . . . . . . .16 Business Management . . . . . . . . . . . . . .20 Entrepreneurship . . . . . . . . . . . . . . . . . . .27 Marketing & Advertising . . . . . . . . . . . . .29 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 Library Recommendation Form . . . . . . . .39 Order Form . . . . . . . . . . . . . . . . . . . . . . .40

New Titles & Backlist 2010

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INTERNATIONAL BUSINESS

NEW

FORTHCOMING

International Business

The Global Corporation

2ND EDITION

Strategy and the Multinational Company

Sustainable, Effective and Ethical Practices, A Case Book

International Business

John B. Cullen, Washington State University, USA and K. Praveen Parboteeah, University of Wisconsin, Whitewater, USA This book covers the same material and more when compared with other international business texts, yet it is priced for the student’s pocketbook. A new international business text for a new and ever changing global environment. With a unique chapter covering International e-commerce, Cullen is written in a unique way. Issues link the chapters. The logic is that to choose and implement strategies in international business, you need to understand the global, institutional, and cultural environment. In turn, you need to align functional strategies to support the more general multinational strategies. From the student’s point of view, the approach is designed to answer the questions of “why do I really need to know all of this stuff?” Selected Table of Contents: Part One Introduction 1. Competing in the Global Marketplace 2. Strategy and the MNC Part Two The Global Context of Multinational Competitive Strategy 3. Global and Regional Economic Integration: An Evolving Competitive Landscape 4. Global Trade and Foreign Direct Investment 5. Foreign Exchange Markets 6. Global Capital Markets Part Three The Institutional and Cultural Context of Multinational Competitive Strategy 7. Culture and International Business 8. The Strategic Implications of Economic, Legal, and Religious Institutions for International Business Part Four Multinational Operational and Functional Strategies 9. Entry Strategies for MNCs 10. International Marketing and Supply-chain Management for MNCs 11. Financial Management for MNCs 12. Accounting for Multinational Operations 13. Organizational Structures for MNCs 14. International Human Resource Management 15. E-commerce and the MNC Part Five Ethical Management in the International Context 16. Managing Ethical and Social Responsibility in an MNC June 2009: 8-1/2 x 11: 552pp Hb: 978-0-415-80057-0: $89.95 eBook: 978-0-203-87941-2 • AVAILABLE AS A COMPLIMENTARY COPY

Edited by Laura P. Hartman, DePaul University, USA and Patricia H. Werhane, University of Virginia, USA

Themes and Issues in the Modern Global Economy Colin Turner, University of Hull, UK and Debra Johnson, University of Hull, UK

This text brings together case studies focusing on specific instances of corporate best practices. All too often, we showcase cases based on questionable or unethical corporate behavior. Instead, the editors bring together in this book examples of how some firms got it right. Certainly, there is no claim that the companies in these case are perfect; some of them may have histories that include questionable practices. But, these are companies that work to foster trust, both internally and in their relationships with customers, suppliers, shareholders, and the communities in which they operate.

This new edition takes a challenging new approach to its subject matter. International Business, 2nd edition addresses international business with globalization as its underlying theme. By illustrating globalization as a phenomenon that is fundamentally altering corporate strategy, this book critiques the complexities of globalization and its impact on international business. It encourages business students to develop a more international perspective and discard parochial tendencies. With this lucid approach, International Business provides students with an integrated overview of the field that is both theoretical and highly practical.

The book is not, however, merely a descriptive iteration of effective corporate conduct. The editors conclude with an analysis of frameworks for corporate and managerial ethical decision-making - frameworks that help to establish models for best practices. These frameworks then can be generalized and applied to other corporate situations, and replicated by other companies in their search for excellence and the resulting avoidance of misconduct.

Featuring a wealth of new case studies, updated pedagogy, a totally revised page design and a website to run alongside the text offering support and extra resources for students and lecturers this new edition will prove essential reading for all those studying international business.

June 2009: 7 x 10: 456pp Hb: 978-0-415-80161-4: $100.00 Pb: 978-0-415-80160-7: $59.95 • AVAILABLE AS A COMPLIMENTARY COPY

Selected Table of Contents: Part 1: Globalization and the International Business Environment 1. Globalization and the Changing Business Environment 2. Regional Integration and Globalization 3. Governance Issues in an Integrating World Economy 4. Development and International Production Part 2: Enterprise Issues in the Global Economy 5. Multinationals: Conduits of Globalization 6. Globalizing Small and Medium-Sized Enterprises: The Emergence of Micronationals 7. The Global Trading Environment within Product Markets 8. The Global Trading Environment within Service Markets 9. Global Competition Issues 10. Culture and Ethics Part 3: Challenges for the Global Resource Base 11. Labour Issues in the Global Economy 12. The International Monetary System 13. The Global Economy as an Information Economy 14. Greening International Business: Boon or Bust? 15. Energy: The Case of a Global and Globalizing Industry 16. International Business in a Changing World October 2009: 6-3/4 x 9-3/4: 400pp Hb: 978-0-415-43763-9: $170.00 Pb: 978-0-415-43764-6: $57.95 • AVAILABLE AS A COMPLIMENTARY COPY

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INTERNATIONAL BUSINESS

International Business and Global Climate Change

International Business and Tourism

Business and Global Governance

Global Issues, Contemporary Interactions

Jonatan Pinkse, Assistant Professor at the University of Amsterdam Business School and Ans Kolk, Professor and Director of Research, Business School University of Amsterdam

Edited by Tim Coles, University of Exeter, UK and C. Michael Hall, University of Canterbury, New Zealand University Of Canterbury, Christchurch, NZ

Edited by Morten Ougaard, Copenhagen Business School, Denmark and Anna Leander, University of Southern Denmark and Copenhagen Business School, Denmark

“Climate change is the single most important strategic issue facing business in the next fifty years. This book provides a comprehensive examination of the strategic options facing businesses as they struggle to cope with the sweeping competitive and regulatory challenges that climate change presents to various sectors. The authors draw from their rich scholarly knowledge of business and climate change to craft a very accessible and relevant portrayal of key aspects of emissions management, carbon trading, and innovation strategies.” —David Levy, University of Massachusetts, Boston Embedded in relevant management literature, this book gives a concise treatment of developments in policy and business activity on global, regional and national levels, using examples and systematic data from a large number of international companies. The first part outlines the international climate policy landscape and voluntary initiatives taken by companies, both alone and together with others. The second part examines companies’ strategies, covering innovation for climate change, as well as compensation via emissions trading and carbon offsetting. Written by well-known experts in the field, International Business and Global Climate Change illustrates how an environmental topic becomes strategically important in a mainstream sense, affecting corporate decisionmaking, business processes, products, reputation, advertising, communication, accounting and finance. This is a must-read for academics as well as practitioners concerned with this issue. Selected Table of Contents: 1. Introduction 2. From Rio to “Beyond Kyoto”: Synopsis of international climate policies 3. Beyond regulation: Voluntary agreements and partnerships 4. Carbon control: Emissions measurement, targets and reporting 5. Business strategies for climate change 6. Carbon trading as (compliance) strategy 7. Innovation and capabilities for climate change 8. Dilemmas on the way forward 2008: 6-1/4 x 9-1/4: 216pp Hb: 978-0-415-41552-1: $160.00 Pb: 978-0-415-41553-8: $47.95

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Whether it’s bungee jumping in Queenstown or visiting the Guinness factory in Dublin, where we travel – and what we do when we get there - has changed significantly in the past twenty years. This innovative textbook explores what is possibly the most unrecognized of international service industries, placing tourism in the context of contemporary globalization and trade in services. It provides new perspectives on tourism as a form of international business, and the implications for firms, the state and individuals. Split into four separate sections, with introductions outlining the key themes in each, it examines important topics such as: • the role of governance and regulation in tourism services • the effects of increased global mobility on tourism entrepreneurship • how tourism businesses are becoming internationalized • why other business sectors are increasingly interested in tourism. Case studies are used throughout to highlight important issues, from developments in the aviation industry to the rise of working holidays. This book gets to the core of a crucial service industry, and is essential reading for any researcher or student of tourism or international business. Selected Table of Contents: Section 1: Framing International Business and Tourism Governance and Regulation Section 2: The Internationalisation of Tourism Businesses Section 3: The Internationalisation of Tourism: Practices and Processes Section 4: Tourism and Destinations in the Internationalisation of Business

Series: Routledge International Series In Tourism, Business and Management 2008: 6-3/4 x 9-3/4: 304pp Hb: 978-0-415-42430-1: $175.00 Pb: 978-0-415-42431-8: $52.95 • AVAILABLE AS A COMPLIMENTARY COPY

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This text examines and explains the multiple modes of engagement between business and global governance and presents a variety of the theoretical approaches that can be used to analyse them, along with empirical illustrations. Divided into four parts that summarize the different modes of engagement, each section is illustrated by two or three studies that represent a distinct theoretical take on the issue with empirical illustrations. Business and Global Governance will be of interest to students and scholars of business, International Relations, International Politics and International Political Economy, as well as for practitioners, public and private.

Series: Warwick Studies in Globalisation October 2009: 6-1/4 x 9-1/4: 224pp Hb: 978-0-415-49336-9: $160.00 Pb: 978-0-415-49337-6: $39.95

Global Leadership Research, Practice and Development Mark Mendenhall, University of Tennessee, Chattanooga, USA, Joyce Osland, San Jose State University, California, USA, Allan Bird, University of Missouri, USA, Gary R. Oddou, California State University, San Marcos, USA and Martha L. Maznevski, McIntire School of Commercie, University of Virginia, USA Global Leadership provides an important overview of a key emerging area within business and management. It is essential reading for students of leadership, organizational theory, strategic management, human resource management, and for anyone working and managing in the global arena. Selected Table of Contents: 1. Leadership and the Birth of Global Leadership 2. The Multidisciplinary Roots of Global Leadership 3. An Overview of the Global Leadership Literature 4. Assessing Global Leadership Competencies 5. Process Models of Global Leadership Development 6. Leading Global Teams 7. Global Leadership Knowledge Creation and Transfer 8. Leading Global Change 9. Global Leadership Development: Creating an Organizational Identity 2007: 6-3/4 x 9-3/4: 216pp Hb: 978-0-415-40523-2: $170.00 Pb: 978-0-415-40524-9: $53.95 • AVAILABLE AS A COMPLIMENTARY COPY

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INTERNATIONAL BUSINESS

FORTHCOMING

Fair Trade

Alleviating Poverty Through Profitable Partnerships

The Challenges of Transforming Globalization

Globalization, Markets, and Economic Well-Being Patricia H. Werhane, University of Virginia, USA, Scott P. Kelley, DePaul University, USA, Laura P. Hartman, DePaul University, USA and Dennis J. Moberg, Santa Clara University, California, USA In this book, the authors approach poverty alleviation from an atypical perspective. The thesis is that poverty can be reduced, if not eradicated, both locally and globally, but this will occur only if we change our shared narratives about global free enterprise, and only if we recalibrate our mindsets regarding how poverty issues are most effectively addressed. They argue that poverty amelioration cannot be effected by the traditional means employed during the last centuryóforeign aid from developed nations and/or from non-profit international organizations. Rather, the authors present evidence which demonstrates that a mindset embracing initiatives developed by global corporations in response to the poverty challenge is significantly more effective. Global companies can alleviate poverty by seizing market opportunities at the Base of the economic Pyramid (BoP) with the implementation of three key processes: moral imagination, systems thinking, and deep dialogue. This approach to alleviating poverty offers some powerful ideas backed by the support of some of the leading business ethics minds in the United States These scholars, some of whom are on the author team, have created a book that is unique and provocative yet still ideal for courses at the undergraduate level. Selected Table of Contents: Introduction 1. World Poverty in the 21st Century 2. Failed Strategies in the Alleviation of Poverty 3. Mental Models and Contributing Biases on Global Poverty 4. Narratives of Multinational For-Profit Enterprises and Corporate Social Responsibility 5. Global Poverty and Moral Imagination 6. Institutional Barriers, Moral Risk and Transformative Business Ventures 7. Public-Private Partnerships and other Hybrid Models for Poverty Alleviation 8. Future Prospects for Profitable Partnerships July 2009: 7 x 10: 176pp Hb: 978-0-415-80152-2: $130.00 Pb: 978-0-415-80153-9: $49.95 eBook: 978-0-203-87759-3 • AVAILABLE AS A COMPLIMENTARY COPY

Edited by Laura T. Raynolds, Colorado State University, USA, Douglas Murray, Colorado State University, USA and John Wilkinson, Rural Federal University, Rio de Janeiro, Brazil This book explores the challenges and potential of Fair Trade, one of the world’s most dynamic efforts to enhance global social justice and environmental sustainability through market based social change.

2007: 6-1/4 x 9-1/4: 256pp Hb: 978-0-415-77202-0: $150.00 Pb: 978-0-415-77203-7: $32.50

Multinationals and Cross-Cultural Management The Transfer of Knowledge Within Multinational Corporations

Big Business and Economic Development Conglomerates and Economic Groups in Developing Countries and Transition Economies under Globalisation Edited by Alex E. Fernández Jilberto, University of Amsterdam, the Netherlands and Barbara Hogenboom, Centre for Latin American Research and Documentation, Amsterdam, the Netherlands Bringing together an international and multidisciplinary group of experts, this is the first comprehensive volume to analyze conglomerates and economic groups in developing countries and transition economies. Using sixteen indepth case studies it provides a comparative framework for the study of contemporary process of privatization, economic and financial liberalization and neoliberal globalization.

Series: Routledge Studies in International Business and the World Economy 2008: 6-1/4 x 9-1/4: 448pp Pb: 978-0-415-46461-1: $52.95

Parissa Haghirian, Sophia University, Japan This book examines cross-cultural management within multinational enterprises (MNEs), focusing in particular on how cultural differences influence the transfer of knowledge between different units within individual corporations. It suggests that to improve cross-cultural management MNEs should focus less on expanding the technology that allows knowledge transfer, and more on the capabilities and beliefs of individual employees.

Business and Management Environment in Saudi Arabia

Series: Routledge International Business in Asia

Business and Management Environment in Saudi Arabia provides insightful information to optimally guide western managers in conducting their operations in Saudi Arabia. The book offers essential information on how to engage effectively, manage business activities, resolve cultural misunderstandings, and tackle issues of group dynamics, human resource management, managing change and development, and relations with the government and the general public.

February 2010: 6-1/4 x 9-1/4: 256pp Hb: 978-0-415-44931-1: $150.00

Multinationals, Globalisation and Indigenous Firms in China Chunhang Liu, Peking University, China This book considers the impact of multinational companies in China on the Chinese economy and on indigenous Chinese firms. It includes detailed case studies of Boeing, Wal-Mart and Coca-Cola, considering their activities at the global level and within China, and case studies of the sectors in which these firms operate.

Series: Routledge Studies on the Chinese Economy 2008: 6-1/4 x 9-1/4: 208pp Hb: 978-0-415-45190-1: $160.00

Challenges and Opportunities for Multinational Corporations Abbas Ali, Elberly College of Business, Indiana University of Pennsylvania, USA

Series: Routledge Studies in International Business and the World Economy 2008: 6 x 9: 274pp Hb: 978-0-7890-3472-4: $110.00

Global Capitalism at Bay John Dunning, University of Reading, UK In this collection of his latest essays, John H. Dunning renowned authority in international business elaborates his theories on the current situation of foreign direct investment and multinational enterprises. Global Capitalism at Bay considers the unique characteristics of contemporary capitalism, and what must be done if it is to survive and prosper in the twenty first century. 2007: 6-1/4 x 9-1/4: 384pp Pb: 978-0-415-43964-0: $42.50

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INTERNATIONAL BUSINESS

FORTHCOMING

Co-opetition Strategy Theory, experiments and cases Edited by Giovanni B. Dagnino, University of Catania, Italy and Elena Rocco, University of Venice, Italy This innovative book portrays the state-of-the-art of coopetition strategy regarded as a compelling mindset to exploit entirely the potential of actors” interdependencies (firms, governments, suppliers, customers, scientists and partners) in today’s global scenarios. It provides the rudiments for navigating an exploratory journey into a virtually new and emergent management subfield.

Series: Routledge Studies in Global Competition

International Management and Language

International Business Geography

Susanne Tietze, Nottingham Trent University, UK

Piet Pellenbarg, University of Groningen, the Netherlands and Egbert Wever, Utrecht University, the Netherlands

The first book to thoroughly address the issue of management and language from a rigorous academic perspective, International Management and Language takes an international approach to the subject, covering several countries in detail as well as examining the entire topic from an international perspective.

Series: Routledge Studies in International Business and the World Economy

International Trade Theory

2007: 6-1/4 x 9-1/4: 304pp Hb: 978-0-415-42919-1: $160.00 eBook: 978-0-203-93920-8

A Critical Review

FORTHCOMING

A collection of essays on contemporary international trade, this book critiques the major theoretical components; including the Ricardian principle of comparative advantage and the recently developed normative analysis of international transfers.

2nd Edition Alan Rugman, Indiana University, USA and Alain Verbeke, University of Calgary Global Corporate Strategy and Trade Policy, 2nd Edition reintroduces the basic theoretical models of Rugman and Verbeke and demonstrates that these models remain required tools for contemporary scholarly analysis. This new edition also provides the first serious investigation of strategies for multinational enterprises in a world of globalization and regional economic activity, and incorporates new real world case studies into the historical context of the volume’s original contribution.

Series: Routledge Studies in International Business and the World Economy September 2009: 6 x 9: 224pp Hb: 978-0-415-80012-9: $110.00

FORTHCOMING

International Management and International Relations A Critical Perspective from Latin America Edited by Ana Guedes, Brazilian School of Public and Business Administration, Getulio Vargas Foundation and Alexandre Faria, Brazilian School of Public and Business Administration, Getulio Vargas Foundation Drawing upon critical perspectives, a major objective of this book is to show that interdisciplinary developments between the fields of International Management and International Relations (IR) are very important for the construction of a Latin America perspective in the field of IM.

Series: Routledge Studies in Management, Organizations and Society November 2009: 6 x 9: 144pp Hb: 978-0-415-80169-0: $110.00

Of interest to a range of disciplines within business and management, economics and geography, this book, written by eminent scholars, explores changes in the international economic environment, their impacts on the strategy of firms and the spatial consequences of these changes in strategy.

2008: 6-1/4 x 9-1/4: 264pp Hb: 978-0-415-40393-1: $150.00

July 2009: 6-1/4 x 9-1/4: 304pp Hb: 978-0-415-43898-8: $125.00

Global Corporate Strategy and Trade Policy

Case Studies of Corporate Firms

Murray Kemp, University of New South Wales, Sydney, Australia

Series: Routledge Studies in International Business and the World Economy 2008: 6-1/4 x 9-1/4: 240pp Hb: 978-0-415-43765-3: $140.00

International Business and National War Interests Unilever between Reich and empire, 1939-45 Ben Wubs, University of Utrecht, The Netherlands This book ties together business history, the history of the Nazi economic administration and European history. It is relevant to several disciplines, including international relations, economic and business history, European history and political science.

Series: Routledge International Studies in Business History

2ND EDITION

Export-Import Theory, Practices, and Procedures Belay Seyoum, Associate Professor, Huizenga School of Business, Nova Southeastern University Discussing theoretical issues in depth, such as the role of exports/imports in the global economy and pertinent regulatory and policy issues, this innovative text offers comprehensive explorations of import processes as well as export activities and incorporates the most relevant and current research information in these areas. New to this edition are important discussions of trends in regional integration agreements, international transfer pricing, terms of sale, US export regulations, export financing programs, and more Expanded coverage in this edition of topics such as taxation of international trade operations, export counseling, export channels of distribution, export sales contracts, transportation, import procedures and techniques and more.

2008: 6-1/4 x 9-1/4: 272pp Hb: 978-0-415-41667-2: $135.00 eBook: 978-0-203-89536-8

FORTHCOMING

Contested Capitalism The Political Origins of Financial Institutions Richard W. Carney, Nanyang Technological University, Singapore This book examines the political origins of financial institutions across five countries – US, France, Japan, Austria, and Germany. It is argued that political battles among actors representing land, labor, and capital fundamentally determine financial outcomes. The book will be of interest to students and scholars of political science, political economy, economic history financial economics, international business and law, as well as government policymakers, analysts at international organizations, and the business community.

Series: Routledge Advances in International Political Economy September 2009: 6-1/4 x 9-1/4: 224pp Hb: 978-0-415-54734-5: $115.00

Export-Import Theory, Practices, and Procedures, Second Edition combines an innovative conceptual and theoretical approach, a deep and broad analytical treatment, and an engaging and accessible presentation style to offer one of the most useful textbooks on the market for students and practitioners alike. 2008: 6 x 9: 704pp Hb: 978-0-7890-3419-9: $120.00 Pb: 978-0-7890-3420-5: $49.95 eBook: 978-0-203-88930-5

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INTERNATIONAL BUSINESS

The Politics of Foundations A Comparative Analysis

International Migration and Knowledge

Edited by Helmut Anheier, UCLA, USA and London School of Economics, UK and Siobhan Daly, Northumbria University, UK

Allan Williams, London Metropolitan University, UK and Vladimir Baláž, Slovak Academy of Science, Slovakian Republic

This book explores the roles and visions foundations have of, and for, themselves in the new Europe.

Challenges pre-conceived views and argues the need to understand that all international migrants are potentially knowledge carriers and learners, and that they play an essential role in the globalization of knowledge transactions.

2008: 6-1/4 x 9-1/4: 368pp Pb: 978-0-415-47984-4: $41.95

NEW

Handbook of Business Interest Associations, Firm Size and Governance

Series: Routledge Studies in Human Geography

A Comparative Analytical Approach

NEW

Edited by Franz Traxler, University of Vienna, Austria and Gerhard Huemer, European Association of Craft Small and Medium-sized Enterprises (UEAPME), Belgium

Remaking Regional Economies

This handbook presents a theoretical overview and empirical country by country studies insight into business interest associations, their membership, activities, and governance capacities in the EU-15. Its comparative design combines analytical research and a standard handbook style overview of the field. 2007: 6-1/4 x 9-1/4: 464pp Hb: 978-0-415-42466-0: $270.00 eBook: 978-0-203-96107-0

New Methods of Competing in the Global Marketplace Critical Success Factors from Service and Manufacturing Richard E. Crandall, Appalachian State University, Boone, North Carolina, USA and William Crandall, University of North Carolina, Pembroke, USA Highlighting the value of using contemporary innovations to help achieve success, this book describes the vanishing boundaries between the manufacturing and service sectors. It presents case studies of companies that have successfully merged methodologies from a variety of manufacturing and service industries and emphasizes the importance of selecting critical success factors to achieve continuous improvement. The authors show how the ITO method can match improvement methods to a company’s profile and detail the steps necessary to build an integrated supply chain. The book also covers the interdependence of technology, infrastructure, and culture in business.

2008: 6-1/4 x 9-1/4: 240pp Hb: 978-0-415-43492-8: $150.00

Power, Labor and Firm Strategies Susan Christopherson, Cornell University, USA and Jennifer Clark, Georgia Institute of Technology, USA This book is both a critique of the “new regionalism” and a return to the “regional question,” including all of its concerns with equity and uneven development. It will challenge researchers and students to consider the region as a central scale of action in the global economy, and at the core of the book are case studies of two industries that rely on skilled, innovative, and flexible workers - the optics and imaging industry and the film and television industry. Combined with this is a discussion of the regions that constitute their production centers. The authors’ intensive research on photonics and entertainment media firms, both large and small, leads them to question some basic assumptions behind the new regionalism and to develop an alternative framework for understanding regional economic development policy. Finally, there is a reexamination of what the regional question means for the concept of the learning region. This book draws on the rich contemporary literature on the region but also addresses theoretical questions that preceded “the new regionalism.” It will contribute to teaching and research in a range of social science disciplines and this new paperback edition will also make the book more accessible to students and researchers in those disciplines, those individuals who will influence the re-structuring economies of the 21st century.

Series: Routledge Studies in Economic Geography March 2009: 6-1/4 x 9-1/4: 192pp Pb: 978-0-415-55128-1: $39.99

Cross-Cultural Management 5 VOLUME SET Edited by Tim G. Andrews, University of Strathclyde, UK and Richard Mead, University of London, UK Cross-Cultural Management provides the most comprehensive collection of classic and contemporary contributions on the subject to date. It facilitates ready access to the most influential and important works across the field, combining the theory and application in the process to encourage a broader appreciation of the discipline and the mutual influences within it. Volume I is dedicated to the conceptual antecedents of cross-cultural management, covering all the major approaches and frameworks along with several noted critiques. Volumes II, III, and IVexamine how national culture influences management practice; material assembled here includes essential contributions on adaptation and assimilation, communication, negotiation, and cross-national teams. Volume V, meanwhile, gathers the best work on methodological considerations. Each volume comprises foundational, cutting-edge, and less accessible research carefully selected and collated by the editors, two leading scholars in the field, as well as newly written introductions. The introductions are designed not just to place the collected material in its historical and intellectual context, but also to explain the relationships between the gathered works and to identify additional and promising areas of research. Together, the five volumes provide an essential one-stop resource for academics, students, policymakers, and practitioners seeking to understand a critical aspect of contemporary business management within an increasingly global economy. Selected Table of Contents: Volume I: Theoretical Foundations, Critiques, and Developments 1. Overviews 2. Models 3. Critiques and Developments Volume II: The Impact of Culture 1 4. Values, Ethics, and Justice 5. Well-being, Stress, and Motivation 6. Communication Behaviour Volume III: The Impact of Culture 2 7. Teamwork 8. Leadership and Influence 9. Entrepreneurship 10. Structure, Systems, Strategy, and Change Volume IV: Managing Cultural Differences 11. Intelligence and Competence 12. Adaptation and Assimilation 13. Interaction and Conflict Volume V: Methodological Considerations 14. Overviews 15. Design and Pre-collection 16. Contextual Alignment 17. Validation

Series: Critical Perspectives on Business and Management April 2009: 6-1/4 x 9-1/4: 2356pp Hb: 978-0-415-44340-1: $1315.00

Series: Resource Management 2008: 6-1/8 x 9-1/4: 456pp Hb: 978-1-4200-5126-1: $69.95

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INTERNATIONAL BUSINESS

NEW

Competing in Emerging Markets

Understanding Emerging Markets

Deregulation and the Airline Business in Europe

Cases and Readings

China and India

Edited by Hemant Merchant, Kaye College of Business, Florida Atlantic University, USA

Peter Enderwick, University of Waikato, New Zealand

Selected readings Sean Barrett, Trinity College Dublin, Ireland This book examines the deregulation which has taken place since the mid-1980s and in particular looks at the single most important reprurcussion of the deregulation of Europe’s skies - the rise of the low cost airline. Sean Barret has been involved in the debates surrounding this right from the start and is well placed to provide a scholarly study of the issue. The book spends much time looking at the success of Ryanair in this period - this provides the perfect case study given the dominant role that the company has taken up over recent years.

Series: Routledge Studies in the European Economy April 2009: 6-1/4 x 9-1/4: 208pp Hb: 978-0-415-44722-5: $140.00

FORTHCOMING

Airline eCommerce Michael Hanke, SkyHapi, Airline E-commerce Consulting and Services, USA Airline companies all over the world have integrated (or are in the process of doing so) electronic commerce or e-commerce into their business operations in various shapes and forms. Today, it is no longer a question of ‘if’ for airline companies but ’how’ to deal with ecommerce and leverage it to enhance their competitiveness. This book explores these issues. October 2009: 6-1/4 x 9-1/4: 256pp Hb: 978-0-415-77579-3: $166.00 Pb: 978-0-415-77580-9: $57.00 • AVAILABLE AS A COMPLIMENTARY COPY

This groundbreaking book provides an essential set of readings and case studies that facilitates a much-needed fundamental rethinking about drivers of successful as well as unsuccessful firm conduct in Emerging markets, and about the role of sophisticated but (usually) poorly-serving Western theories and ideas regarding competition and competitive traps and successes. The case studies included in this book all have detailed teaching notes which are available to instructors who adopt the book for their courses. For these and other resources, log on to the book’s companion website at: www.routledge.com/textbooks/9780415399500 Selected Table of Contents: Part 1: Case Studies 1. Dell’s Dilemma in Brazil: Negotiating at the State Level 2. Kmart de Mexico 3. Unicord PLC: The Bumble Bee Acquisition 4. Nora-Sakari: A Proposed JV in Malaysia (Revised) 5. Red Star China (A): Discovering the Essence of Guanxi 6. Hero Honda Motors (India) Ltd.: Is it Honda that Made it a Hero? 7. Strategic Crossroads at Mat·v: Hungary’s Telecommunications Powerhouse 8. Managing Pibrex Russia (A): New Crisis, Old Grievances 9. Olly Racela in Bangkok Part 2: Readings 10. Distance Still Matters: The Hard Reality of Global Expansion 11. Strategy Under Uncertainty 12. Harnessing the Science of Persuasion 13. Achieving Business Success in Confucian Societies: The Importance of Guanxi (Connections) 14. The Role of Family Conglomerates in Emerging Markets: What Western Companies Should Know 15. Transferring Management Knowledge to Russia: A Culturally Based Approach 2007: 7 x 10: 280pp Hb: 978-0-415-39949-4: $180.00 Pb: 978-0-415-39950-0: $62.95 • AVAILABLE AS A COMPLIMENTARY COPY

Emerging markets (Ems) are the focus of increasing interest in the field of international business, as they provide significant challenges and great opportunities. Focusing on the dynamics of emerging markets, this informative book provides an academically rigorous yet business-oriented analysis of the key issues in this area and incorporates chapters on: • the nature of emerging markets • market development • integrating Ems in the global economy • implications for business strategy. Providing an in-depth analysis of two of the most important Ems, China and India, this user-friendly text incorporates extensive case studies, boxed summaries, discussion questions and an extensive bibliography. Selected Table of Contents: 1. Introduction 2. The Nature of Emerging Markets 3. Entering Emerging Markets 4. Market Development 5. The Challenges of Emerging Markets 6. Integrating EMS in the Global Economy 7. Implications for Business Strategy 8. Conclusions 2007: 6 x 9: 264pp Hb: 978-0-415-37084-4: $140.00 Pb: 978-0-415-37085-1: $44.95 • AVAILABLE AS A COMPLIMENTARY COPY

FORTHCOMING

The Changing Face of Management in China Edited by Chris Rowley, Cass Business School, London University, UK and Fang Lee Cooke, University of Manchester, UK The main aim of this book is to examine a range of areas of Chinese management in the context of the local political, economic and social traditions and the global economy. According to some commentators, some elements of management are universal while other aspects are unique to a given context. Moreover, much of what we know about Chinese management today is drawn from studies conducted with quantitative methods and at macro level. Less is known of managers in China in managing specific issues at work. This book adds to the existing body of knowledge by analysing current key strategic, as well as functional areas and issues facing Chinese managers trying to compete more effectively in the global market. In addition, the “voice” of local managers is heard. Selected Table of Contents: 1. Introduction 2. HRM 3. Marketing 4. Managing Supply Chains 5. Finance 6. Changes and Restructuring 7. Public Sector 8. Entrepreneurship 9. MNCs 10. Management in Hong Kong 11. Conclusion

Series: Working in Asia November 2009: 6-1/4 x 9-1/4: 256pp Hb: 978-0-415-46333-1: $170.00 Pb: 978-0-415-46332-4: $54.95 • AVAILABLE AS A COMPLIMENTARY COPY

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INTERNATIONAL BUSINESS

The Changing Face of Korean Management

The Changing Face of Management in Thailand

Edited by Chris Rowley, Cass Business School, London University, UK and Yongsun Paik, Loyola Marymount University, Los Angeles, USA

Edited by Tim Andrews, University of Strathclyde, UK and Sununta Siengthai, Asian Institute of Technology, Thailand

Part of the successful Routledge “Working in Asia” series, The Changing Face of Korean Management focuses on a country that is predicted by some experts to become the world’s third richest by 2025. South Korea, with its thriving telecommunications and automotive industries, and increasing trade links with China, survived the 1997 Asian Economic Crisis better than most. This important textbook explores the key areas of management in this pivotal country in the region. Including case studies and interviews with front-line Korean managers to enable a real “voice” to emerge, and written by native academics, this is a complete analysis of the current state of management structures in South Korea. It is important reading for all students of business and management interested in Asia. Selected Table of Contents: 1. Introduction Part 1: Functional Areas 2. Human Resources 3. Marketing 4. Operations 5. Finance 6. Strategy Part 2: Key Issues for Management in South Korea 7. Public Sector 8. Small Firms/Entrepreneurship 9. Chaebols 10. Expatriates/Overseas Workers 11. Women in Management 12. Conclusion

Series: Working in Asia 2008: 6-1/4 x 9-1/4: 256pp Hb: 978-0-415-77400-0: $175.00 Pb: 978-0-415-77401-7: $52.95 eBook: 978-0-203-87195-9

The Changing Face of Management in South East Asia Edited by Chris Rowley, Cass Business School, London University, UK and Saaidah AbdulRahman, Independant Researcher This important new volume overviews the development of South East Asian management practices, focusing on human resource management (HRM) as an indicator and measure of change. Written by prominent scholars of the region, the book focuses on reform in the human resource (HR) managerial domain, documenting recent changes and assessing current practices from both macro and micro perspectives. A consistent structure and content is used throughout, with each chapter incorporating “reallife” local organizational and manager case studies, plus vignettes to give “voice” to practitioners and developments. This is essential reading for anybody with an interest in management, HR or the political, social, cultural and economic profiles of the countries of South East Asia.

In the decade following the Asian financial crisis of 19971998, the management of organizations in Thailand has undergone significant change and development. The Changing Face of Management in Thailand examines in-depth the development of management during this pivotal period in the country’s recent history. The book draws together an impressive assortment of scholars, consultants and practitioners, whose experience and expertise significantly enhance our knowledge and understanding of this complex, multi-faceted Asian economy. The book is divided into 3 main sections: • an examination of the political, economic, social and technological changes from 1997-2008 • specialist chapters that contextualise these developments from the marketing, HR and finance perspectives

Series: Working in Asia 2007: 6-1/4 x 9-1/4: 264pp Hb: 978-0-415-40544-7: $195.00 Pb: 978-0-415-40543-0: $54.95 eBook: 978-0-203-93774-7

The Changing Face of Vietnamese Management Edited by Rowley Chris, Cass Business School, London University, UK and Quang Truong Vietnam is now generally considered a promising destination for international business ventures and research (especially after it became the 150th member of the World Trade Organization in January 2007), yet not much works have been done at the micro level. This book examines the opportunities and challenges for managers in the Vietnamese context and presents an update on management development using many experts with high Vietnamese experience.

Series: Working in Asia September 2009: 6-1/4 x 9-1/4: 288pp Hb: 978-0-415-47604-1: $150.00

The Changing Face of Women Managers in Asia Edited by Chris Rowley, Cass Business School, London University, UK and Vimolwan Yukongdi, Central Queensland University, Australia This book examines the influence of culture and tradition on organizational and management practices and how these affect the progress of women in management in Asian economies. It explores which organizational and management practices are universal, and which are culture specific, and how these in turn affect the advancement / representation of women in the Asian region.

• concluding sections focusing on public sector organizations, women managers, corporate governance, e-communication and the “Thailand Brand”. With a wealth of vignettes, anecdotes and illustrative quotations bringing each chapter to life, this volume offers a refreshing, updated and in-depth analysis of this rich, diverse and fascinating nation. Selected Table of Contents: 1. Introduction to Management in Thailand 2. The Political Environment 3. Socio-Cultural Developments 4. Tourism 5. HRM 6. Marketing 7. Technology/E-commerce 8. Finance and Accounting 9. Quality Management 10. Public Sector Organizations 11. Small Firms/Entrepreneurship 12. Expatriates/Overseas Appointments 13. Corporate Women Managers 14. Conclusion

Series: Working in Asia 2008: 6-1/4 x 9-1/4: 288pp Hb: 978-0-415-43766-0: $175.00 Pb: 978-0-415-43767-7: $52.95

Series: Working in Asia

FORTHCOMING

June 2009: 6-1/4 x 9-1/4: 352pp Hb: 978-0-415-44331-9: $155.00 Pb: 978-0-415-44332-6: $56.95 eBook: 978-0-203-87834-7

Business Innovation in Asia Knowledge and Technology Networks from Japan

The Changing Face of People Management in India

Dennis McNamara, Georgetown University, USA

Edited by Pawan S. Budhwar, Aston Business School, UK and Jyotsna Bhatnagar, Management Development Institute, India The Changing Face of People Management in India seeks to fill a critical gap in the literature by providing a thorough and comprehensive understanding of the changing face of human resource management practices in India.

Selected Table of Contents: 1. Introduction 2. Malaysia 3. Singapore 4. Thailand 5. Indonesia 6. Vietnam 7. The Philippines 8. Conclusion

FORTHCOMING

The central concept of this volume, “knowledge networks,” refers to interactive linkages around nodes of tacit and codified knowledge embedded in Global Value Chains. Through survey evidence and interviews at firms and factories this book reveals the problems facing knowledge transfer, such as persisting difficulties in communication, technology transfer, and indigenous learning in regional nodes of Nikkei Value Chains and the persistence of earlier patterns of hierarchical coordination in information flows despite the shift towards more horizontal network organization. However, a comparison of Nikkei knowledge networks in China, Korea, and Thailand reveals the possibilities of an interactive learning community in cross-border investment.

Series: Routledge Contemporary Asia Series Series: Working in Asia

July 2009: 6-1/4 x 9-1/4: 208pp Hb: 978-0-415-49935-4: $125.00 eBook: 978-0-203-87426-4

2008: 6-1/4 x 9-1/4: 336pp Hb: 978-0-415-43186-6: $150.00 Pb: 978-0-415-43187-3: $53.95

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INTERNATIONAL BUSINESS

Capitalist Development in Korea

FORTHCOMING

Innovation in Japan

Labour, Capital and the Myth of the Developmental State

Changes in Japanese Employment Practices

Emerging Patterns, Enduring Myths

Dae-oup Chang, University of Hong Kong, China Contrary to the widely-held view that the East Asian developmental state is neutral in terms of the relationship between capital and labour, this book argues that the developmental state exists to promote the interests of capital over labour, and there has been a deliberate mystification concerning the reality of this process.

Series: Routledge Advances in Korean Studies 2008: 6-1/4 x 9-1/4: 224pp Hb: 978-0-415-45940-2: $150.00

FORTHCOMING

Industrial Innovation in China Emerging Challenges and New Issues Edited by Denis Fred Simon, Neil D. Levin Graduate Institute, New York, USA This book provides an in-depth analysis of industrial innovation in China, assessing the progress China has made in re-structuring and re-configuring its innovation systems in the context of the massive and multifaceted program of economic reform. Each chapter tackles a different aspect of industrial innovation, such as research and development (R&D), intellectual property, technological adaptation and government policy.

Beyond the Japanese Model Arjan Keizer, University of Bradford, UK This book examines changing employment practices in Japan, focusing on the position of the Japanese firm that is confronted with the need to address the changing economic circumstances while also maintaining some fit with the wider set of institutions that govern the Japanese labour market. It outlines the key developments of recent years, in particular the rise in non-regular employment and the rise in performancerelated pay, and discusses the pressure being exerted on traditional employment practices, such as lifetime employment, which nonetheless has achieved and continues to receive wide social support. Throughout, the assessment of these issues is based on detailed empirical evidence of the changes in human resource management at various major firms, divided over several industries, illuminating not only the process of change but also providing an understanding of the complex decisions that firms are confronted with, the actual strategies deployed and the possible contribution of these practices to the competitive strength of the firm.

Series: Routledge International Business in Asia September 2009: 6-1/4 x 9-1/4: 224pp Hb: 978-0-415-44758-4: $125.00

Series: Routledge Contemporary China Series

FORTHCOMING

November 2009: 6-1/4 x 9-1/4: 240pp Hb: 978-0-415-77610-3: $135.00

Management Training and Development in China

FORTHCOMING

The Everyday Impact of Economic Reform in China Managers, Workers and Households Ying Zhu, University of Melbourne, Australia, Michael Webber, University of Melbourne, Australia and John Benson, University of South Australia Examining the effects of economic reform on everyday life in china, especially on the implications for individual households and families, this book explores how changes in the employment relationship have affected the livelihood strategies of households.

Series: Routledge Studies in the Growth Economies of Asia October 2009: 6-1/4 x 9-1/4: 224pp Hb: 978-0-415-42841-5: $150.00

Edited by Keith Jackson, SOAS, University of London, UK and Phillipe Debroux, Soka University, Japan The Japanese economy has made a remarkable recovery from the so-called â&#x20AC;&#x153;Lost Decadeâ&#x20AC;? of the 1990s. This collection reflects on how things have moved on. It brings together fresh perspectives on Japanese-style innovation, from insiders and outsiders, from scholars and from practitioners, all of whose combined contributions to this book update our understanding of how patterns of innovation in Japan are evolving, providing inspiration and guidance for managers and innovators worldwide. 2008: 6-3/4 x 9-3/4: 200pp Hb: 978-0-415-44579-5: $150.00

Multinationals, Technology and Localization in Automotive Firms in Asia Edited by Rajah Rasiah, University of Malaya, Malaysia, Yuri Sadoi, Meijo University, Japan and Rogier Busser, Leiden University, the Netherlands Experts with several years of multi-disciplinary research experience on the field examine the actual and potential technological and localization implications of MNC operations in East Asia and India. The rich collection of country experiences are both original and incisive. 2008: 6-3/4 x 9-3/4 Hb: 978-0-415-44067-7: $150.00

Edited by Malcolm Warner, University of Cambridge, UK and Keith Goodall, University of Cambridge, UK This book examines the Chinese response to the challenges of management training and development. It surveys the evolution of government policy over the last twenty years and their view of the current gap between managerial supply and demand. It goes on to consider the development of business schools and the impact of foreign partnerships on their operation, and describes the differences between in-company training provision in foreign invested enterprises (FIEs), State-Owned Enterprises (SOEs), and private companies. In conclusion, it summarises the current trends in management training and development in China, and outlines the likely course of future developments. Overall, this book is a comprehensive account of management training and development in China, and is an important resource in an area that has hitherto seen little substantive research.

Industrial Innovation in Japan Edited by Takuji Hara, Kobe University, Japan., Norio Kambayashi, Kobe University, Japan, and Noboru Matsushima, Kobe University, Japan This new book gathers together a collection of case studies of innovation in various industries in modern Japan, challenging accepted notions of Japanese innovation and emphasizing new and diverse trends and practices.

Series: Routledge Studies in Innovation, Organizations and Technology 2008: 6-1/4 x 9-1/4: 272pp Hb: 978-0-415-42338-0: $160.00 eBook: 978-0-203-93053-3

Series: Routledge Contemporary China Series August 2009: 6-1/4 x 9-1/4: 192pp Hb: 978-0-415-41331-2: $125.00

The United States and the Malaysian Economy Shakila Yacob, University of Malaya, Malaysia This book explores the relationship between the United States and the Malaysian economy, concentrating on the period 1870 to 1957, with particular focus on trade flows and foreign direct investment.

Series: Routledge Studies in the Growth Economies of Asia 2008: 6-1/4 x 9-1/4: 272pp Hb: 978-0-415-43118-7: $150.00

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INTERNATIONAL BUSINESS

Chinese Business

FORTHCOMING

Landscapes and Strategies

Building Big Business in Russia

Hong Liu, University of Manchester, UK This key book provides a comprehensive, practical guide to business in China, featuring both theoretical/academic and practical perspectives. With a strong focus on the ways in which language, traditional thought and stratagem culture influence how Chinese do business, this book offers a complete view of industry structures and the competitive landscape, thus providing a framework for Western companies to develop successful business and marketing strategies. Broad-ranging and informative, Chinese Business: Landscapes and Strategies can be used as a textbook for undergraduates and postgraduates at business schools, as well as a reference book for those on senior executive programmes and for consultation on particular aspects of business in China. Selected Table of Contents: 1. Changing Business Landscape 2. Chinese Business Structure: Past and Present 3. Competitive Patterns of Chinese Companies 4. Rules of Game and Strategies for Western Businesses 5. Managing Channel Strategies 6. Mergers & Acquisitions 7. Prospects of Future Competition 2008: 6-3/4 x 9-3/4: 224pp Hb: 978-0-415-40308-5: $165.00 Pb: 978-0-415-40309-2: $54.95 eBook: 978-0-203-89084-4 • AVAILABLE AS A COMPLIMENTARY COPY

Comparative Corporate Governance in China Political Economy and Legal Infrastructure Guanghua Yu, University of Hong Kong An insightful overview of the political, legal and social perspectives which inform corporate governance in China, this book examines the challenges of corporate governance faced by Chinese corporations and international corporations operating in China.

2ND EDITION

The Impact of Informal Corporate Governance Practices

China and Globalization The Social, Economic and Political Transformation of Chinese Society Doug Guthrie, New York University, USA

Yuko Adachi, Sophia University, Japan

In this new, revised edition author Doug Guthrie updates his story on modern China and provides the latest authoritative data and examples from current events to chart where this dynamically changing society is headed and what the likely consequences for the rest of the world will be.

This book examines the development of big business in Russia since the onset of market oriented reform in the early 1990s. It shows that we cannot understand the nature of current economic changes in Russia without recognising the crucial role played by informal corporate governance practices in the creation and development of big business in post-Soviet Russia.

Series: BASEES/Routledge Series on Russian and East European Studies September 2009: 6-1/4 x 9-1/4: 208pp Hb: 978-0-415-46339-3: $150.00

FORTHCOMING

Series: Global Realities

Chinese Business Enterprise

2008: 5 x 7 3/4: 392pp Hb: 978-0-415-99039-4: $135.00 Pb: 978-0-415-99040-0: $39.95 eBook: 978-0-203-89406-4 • AVAILABLE AS A COMPLIMENTARY COPY

An Introduction Hans Hendrischke, University of New South Wales, Australia Chinese Business Enterprise examines practical business and management issues in the context of China’s changing institutional framework and the internationalization of China’s economy. The author explains the general operating environment for business enterprises in China and examines issues such as the reforms to the Chinese economy, increased marketization, foreign trade and business services, as well as different forms of business enterprise (stateowned, private, etc.) With a series of case studies examining core business functions such as research and development, operations management, production, distribution, marketing and human resources within the Chinese context, this book provides a valuable guide to the main operational areas of business enterprise in China including both domestic and foreign funded enterprises. Selected Table of Contents: 1. China’s Economy and the State 2. Industries and Markets 3. Foreign Trade 4. Business Services 5. State-Owned Enterprise (SOEs) 6. Private Enterprises (Including Collective Enterprises) 7. Foreign Invested Enterprises 8. Research and Development 9. Marketing 10. Production 11. Distribution 12. Controlling 13. Human Resources Management 14. Chinese Business Practices October 2009: 6-1/4 x 9-1/4: 224pp Hb: 978-0-415-24949-2: $170.00 Pb: 978-0-415-24950-8: $43.95 eBook: 978-0-203-40300-6

2007: 6-1/4 x 9-1/4: 208pp Hb: 978-0-415-40306-1: $175.00 Pb: 978-0-415-40307-8: $56.95

3RD EDITION

Doing Business in China Tim Ambler, Morgen Witzel, Exeter University School of Business and Economics, UK and Chao Xi, Chinese University of Hong Kong Praise for the 1st edition:

”This book will be of great use to both academics and practising managers interested in how business is done in Greater China” Malcolm Warner, Judge Business School, University of Cambridge, UK Building on the strengths of the first two editions with new case studies, updated discussion of the evolving marketplace and its interactions with government and a new chapter on business law, the third edition of Doing Business in China will continue to be the number one resource for students of international business and management studies and practitioners with an eye on China. Selected Table of Contents: Introduction 1. The Road to Cathay 2. Through a Glass Darkly: China from a Western Perspective 3. The Furniture of the Mind 4. Relationships and Government 5. Business and the Law: Ethical Interlude 6. Creating Harmony: Alternative Venture Formats in PRC 7. The Marketing Mix 8. The Marketing Process 9. Rightness and Correct Form: The Yi and Li of Relationships in China 10. Doing Business with the Sojurners: the Overseas Chinese Communities 11. China and the World 12. Western and Chinese Commercial Thinking 2008: 5-1/2 x 8-1/2: 304pp Hb: 978-0-415-43631-1: $170.00 Pb: 978-0-415-43632-8: $39.95 eBook: 978-0-203-94649-7 • AVAILABLE AS A COMPLIMENTARY COPY

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INTERNATIONAL BUSINESS

NEW

FORTHCOMING

Handbook of Tourist Behavior

Intellectual Property and the New Global Japanese Economy

India’s Emerging Multinationals

Theory & Practice

Ruth Taplin, Centre for Japanese and East Asian Studies, London, UK This book examines how Japan has used a new approach to intellectual property (IP) to revitalise its economy. It explains how IP has traditionally been used in Japan, and goes on to identify the ways in which this has changed in recent years, identifying the different facets of IP utilised to propel the Japanese economy to new heights. Intellectual Property and the New Global Jthis bookapanese Economy is essential reading for all those interested in understanding the modern Japanese economy, and how it is adapting to exploit the opportunities and challenges of an increasingly globalised world.

Series: Routledge Studies in the Growth Economies of Asia April 2009: 6-1/4 x 9-1/4: 168pp Hb: 978-0-415-46597-7: $135.00

Nagesh Kumar, Research and Information System for Developing Countries, New Delhi, India Exploring a very important and timely topic, India’s Emerging Multinationals examines the rise of Indian multinationals in the context of India’s growing prominence as a source of outward investment. The analysis is supported with quantitative data from over 4000 enterprises, and detailed case studies from key industries, including pharmaceuticals, IT and automobiles, highlight the emerging multinational corporations and trace the contours of their rise to global prominence. In addition, Kumar draws together the policy lessons that can be learnt from the Indian experience by other developing countries. This remarkable book gives a thorough analysis of the emerging profile of Indian multinational investment, a phenomenon of growing importance in contemporary economic affairs.

Series: Routledge International Business in Asia

Edited by Metin Kozak, Mugla University, Turkey and Alain Decrop, Namur University, Belgium In today’s highly competitive and global economy, understanding tourist behavior is imperative to success. Tourist behavior has become a cornerstone of any marketing strategy and action. This book provides an overview of such processes and influences and explains the concepts and theories that underlie tourist decision making and behavior.

Series: Routledge Advances in Tourism 2008: 6 x 9: 286pp Hb: 978-0-415-99360-9: $140.00

Tourism Enterprises and Sustainable Development International Perspectives on Responses to the Sustainability Agenda

March 2010: 6-1/4 x 9-1/4: 288pp Hb: 978-0-415-40286-6: $150.00

Edited by David Leslie, Glasgow Caledonian University, UK

Successfully Doing Business/Marketing In Eastern Europe

This indispensable contribution to the field provides a comprehensive, state of the art perspective on progress towards the objectives of sustainable development within the tourism sector across the globe by focusing on the environmental performance and adoption of environmental management systems by tourism enterprises.

Edited by V H Kirpalani, College of Business, Bloomsburg University, USA, Lechoslaw Garbarski, Warsaw School of Economics, Poland and Erdener Kaynak, The Pennsylvania State University at Harrisburg, USA Successfully Doing Business/Marketing in Eastern Europe is a unique collection of instructive and detailed essays that will help readers to understand and navigate the complexities of the business world and marketplace of Eastern Europe.

Series: Routledge Studies in International Business and the World Economy 2008: 6 x 9: 244pp Hb: 978-0-7890-3272-0: $95.00

Series: Routledge Advances in Tourism June 2009: 6 x 9: 270pp Hb: 978-0-415-99332-6: $95.00 eBook: 978-0-203-87358-8

FORTHCOMING

Managing and Marketing Tourist Destinations Strategies to Gain a Competitive Edge Metin Kozak, Mugla University, Turkey

NEW

The Political Economy of StateBusiness Relations in Europe Interest Mediation, Capitalism and EU Policy Making Rainer Eising, Ruhr-Universität Bochum, Germany Making an important contribution to the development of institutional and organizational accounts of interest groups in the EU, this book will be of interest to political scientists, economists, and sociologists working in the areas of European integration, comparative European politics, political economy, interest groups and civil society.

Series: Routledge/UACES Contemporary European Studies

Without adequate research and management, the potential impacts and benefits of tourism and travel services will not be maximised. In this volume, renowned tourism scholar Metin Kozak evaluates the theoretical approaches and applications to competitive advantage within tourist destinations and demonstrates the ways to further develop the concept of destination competitiveness for application within tourist destinations. Kozak highlights the need for collaboration between the representatives of both the public and private sectors to adequately manage the growth and issues relevant within international tourism, marketing, management and competitiveness. This book will be indispensable to students and scholars of tourism, hospitality, and leisure and recreation programs, as well as practitioners within these industries.

Series: Routledge Advances in Tourism November 2009: 6 x 9: 224pp Hb: 978-0-415-99171-1: $95.00

June 2009: 6-1/4 x 9-1/4: 240pp Hb: 978-0-415-46507-6: $115.00

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ORGANIZATIONAL BEHAVIOR

FORTHCOMING

The International Hotel Industry

FORTHCOMING

Tourist Shopping Villages

Sustainable Management

Organizational Behavior

Forms and Functions

Timothy L.G. Lockyer

Securing Competitive Advantage

Laurie Murphy, Pierre Benckendorff, Gianna Moscardo, and Philip Pearce, all at James Cook University, Australia Shopping is perhaps the most universal of tourist activities. Tourists form a separate retailing segment from the general population and place importance on different products and product attributes, contributing billions of dollars each year for both the private and public sector by which retail areas, townscapes and streetscapes can be revitalised. This landmark volume – based on a two year research program from a team of authors — examines the forms and functions of approximately 50 tourist shopping villages in Australia, New Zealand, the United Kingdom, Ireland, Canada and the United States. This volume will interest scholars of Tourism, Geography, Business, and Economics, as well as government officials, civic leaders, and individual entrepreneurs and retailers seeking to maximise their returns and local community residents

Series: Routledge Advances in Tourism November 2009: 6 x 9: 192pp Hb: 978-0-415-96527-9: $95.00

Tourism and Innovation Michael C. Hall, University of Canterbury, New Zealand University Of Canterbury, Christchurch, NZ and Williams Allan, London Metropolitan University, UK This groundbreaking volume provides an overview of relevant innovation theories and related literatures on productivity and competitiveness, and their significance to contemporary tourism practices.

Series: Contemporary Geographies of Leisure, Tourism and Mobility

The International Hotel Industry: Sustainable Management examines key theoretical issues and real challenges facing current hotel managers around the world. Each chapter includes case studies of management issues, insights from senior international hotel managers, and stimulating discussion topics. This book explores the entire industry from an international perspective to provide a better understanding of the effective decisionmaking process commonly used by managers regardless of location 2007: 226pp Hb: 978-0-7890-3338-3: $180.00 Pb: 978-0-7890-3339-0: $49.95

The Political Economy of Oil and Gas in Africa The case of Nigeria Soala Ariweriokuma, Nigerian National Petroleum Corporation This book provides a thoroughly researched guide to the Nigerian Oil and Gas Industry, providing students, potential investors, academics and policy makers the opportunity to get acquainted with various dimensions of the oil and gas industry.

Series: Routledge Studies in International Business and the World Economy 2008: 6-1/4 x 9-1/4: 384pp Hb: 978-0-415-46484-0: $180.00 eBook: 978-0-203-89199-5

2008: 6-1/4 x 9-1/4: 280pp Hb: 978-0-415-41404-3: $180.00

NEW

Law of International Business Charles Chatterjee Written in an accessible and non-technical style, this text is an important guide to international business law. It will benefit lawyers and businesses, students and researchers alike. It:

John A. Wagner III, Michigan State University, USA and John R. Hollenbeck, Michigan State University, USA Although the management of organizational behavior’s importance should be evident, students often don’t take the course that seriously. One common student response is that organizational behavior is nothing more than common sense. The field of organizational behavior is a valuable source of practical insight that managers can use to improve the workings of their own firms and to thrive where others might fail. Other textbook authors have avoided deep coverage and failed to build any sense of challenge. John Wagner and John Hollenbeck avoid these pitfalls and challenge students on many levels. They have made the key connection between theory and practice and understand students can excel when challenged to learn something meaningful. Organizational Behavior is written to motivate exceptional student performance. The content requires the student to think and take seriously organizational behavior and why its importance is one of the keys to securing competitive advantage. Selected Table of Contents: Part I Introduction 1. Organization Behavior 2. Management & Managers Part II: Micro Organizational Behavior 3. Managing Diversity 4. Perception, Decision Making, and Creativity 5. Work Motivation and Performance 6. Satisfaction and Stress Part III: Meso Organizational Behavior 7. Efficiency, Motivation, and Quality in Work Design 8. Interdependence and Role Relationships 9. Group Dynamics and Team Effectiveness 10. Leadership of Groups and Organizations Part IV: Macro Organizational Behavior 11. Power, Politics, & Conflict 12. Structuring the Organization 13. Technology, Environment, & Organization Design Conclusion 14. Culture, Change, & Organization Development Part V: Conclusion 15. International Organizational Behavior 16. Critical Evidence Based Management: Critical Thinking and Continuous Learning August 2009: 7 x 10: 688pp Hb: 978-0-415-99852-9: $150.00 Pb: 978-0-415-99851-2: $80.00 eBook: 978-0-203-87353-3 • AVAILABLE AS A COMPLIMENTARY COPY

FORTHCOMING

Readings in Organizational Behavior

• brings the most important aspects of international business law into one work

Edited by John A. Wagner III and John Hollenbeck

• discusses issues from a truly international, rather than a comparative, perspective

This Reader covers all the topics that are essential for courses in Organizational Behavior. It complements the textbook, also authored by John Wagner and John Hollenbeck, Organizational Behavior: Securing Competitive Advantage. However, it†is a worthwhile addition to any course in Organizational Behavior.

• deals with topics such as sovereignty, risks, regulatory aspects of international business, transfer of technology and turn-key contracts Familiarizing students with negotiating techniques for international contracts, this concise volume is the perfect introduction and handy reference to international business law.

October 2009: 6-3/4 x 9-3/4: 648pp Pb: 978-0-415-99850-5: $29.95 • AVAILABLE AS A COMPLIMENTARY COPY

June 2009: 6-1/4 x 9-1/4: 320pp Hb: 978-1-85743-383-8: $170.00

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ORGANIZATIONAL BEHAVIOR

Understanding Organizational Change Jean Helms-Mills, Sobey Business School, St. Mary’s University, Canada, Kelly Dye, FC Manning School of Business, Acadia University, Canada and Albert J Mills, Sobey School of Business, St. Mary’s University, Canada This exciting new text fills the gap in the management literature on organizational change. It presents a balanced view, which raises questions about the imperative of change, who’s interests are being served, how change programmes impact on employees and why organizations continually engage in such programmes. It gives readers a comprehensive history of: • change management literature • types of change techniques over time (i.e. TQM, BPR, Balanced Scorecard, Six Sigma, etc.) • the role of management gurus in the rise and fall of management fashions • the impact of organizational change on organizational members. The authors provide case vignettes of companies from both sides of the Atlantic, which have undergone some of the better-known change techniques, and explore the reasons for their successes and failures. This is an innovative and important new text for students of organizational behaviour, organizational change, strategy and HRM. Selected Table of Contents: Part 1: Introduction 1,.Why Study Organizational Change? 2. Thinking About Change: Early Models of Organizational Change Part 2: Programming Organizational Change 3. Organizational Culture and Change 4. Change Management Techniques and Strategies Part 3. The Social Psychology of Change 5. Managing Change: Fads, Fashions and Gurus 6. Gender and Organizational Change 7. The Politics of Organizational Change 8. Making Sense of Organizational Change 2008: 6-1/4 x 9-1/4: 240pp Hb: 978-0-415-35576-6: $145.00 Pb: 978-0-415-35577-3: $47.99 eBook: 978-0-203-00220-9 • AVAILABLE AS A COMPLIMENTARY COPY

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2ND EDITION

FORTHCOMING

Complexity, Management and the Dynamics of Change Challenges for Practice Elizabeth McMillan, Senior Research Fellow in the Centre for Complexity and Change, Open University (UK). In this profoundly important text, Elizabeth McMillan shows how the insights of complexity science can allow today’s managers to embrace the challenges and uncertainty of the twenty-first century, and successfully oversee organizational change and development. Complexity science refers to the study of complex adaptive systems. These can absorb information, learn and then intelligently adapt in response to environmental changes. This book brings these ideas into an important new arena by: • outlining the historical relationship between science and organizations

Organizational Change for Corporate Sustainability A Guide for Leaders and Change Agents of the Future Dexter Dunphy, University of Technology, New South Wales, Australia, Andrew Griffiths, University of Queensland, Australia and Suzanne Benn, University of Technology, New South Wales, Australia

Series: Understanding Organizational Change

• reviewing current perspectives on organizational change and best practice

2007: 6-1/4 x 9-1/4: 368pp Hb: 978-0-415-39329-4: $185.00 Pb: 978-0-415-39330-0: $58.95 • AVAILABLE AS A COMPLIMENTARY COPY

• citing real-life examples of the use of complexity science ideas

Changing Organizational Culture

• discussing issues which may arise when using ideas from complexity. Written in an accessible style to bridge the gap from scientific theory to commercial applicability, this ground breaking text shows how organizations can become more effective, democratic and sustainable through complexity science. It is a key text for all students of business and management, and all practitioners working in the field. Selected Table of Contents: 1. Introduction 2. Stopping the Clockwork Manager 3. Complexity Science: the Basics 4. Change and the Dynamics of Change: Thinking Differently 5. Complexity in Practice: Doing Things Differently 6. Complexity in Action – a Case Study of the Open University 7. Self Organizing Change Dynamics 8. Essential Principles for Introducing a Complexity based Change Process 9. Environment, Ethos, Values and Behaviours 10. Innovating and Changing: Models for Experimentation and Adaption 11. New Perspectives, Future Possibilities. 2008: 6-1/4 x 9-1/4: 256pp Hb: 978-0-415-41721-1: $145.00 Pb: 978-0-415-41722-8: $52.95

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Cultural Change Work in Progress Mats Alvesson and Stefan Sveningsson, both at Lund University, Sweden Based around an illuminating extended case-study, this important text uncovers the reality of organizational change. From planning and inception to project management and engagement, this book explores the views and reactions of various stakeholders undergoing real-life change processes. Drawing on theories of organizational culture, it helps us to understand how organizations can promote change without alienating the people needed to implement it. Selected Table of Contents: Section 1: Perspectives on Organizational Change 1. Introduction 2. Organizational Culture 3. Organizational Change Section 2: Change Work in Practice – A Close Up Study 4. The Case – and how We Studied It 5. A Cultural Change Project I: Background and Design 6. A Cultural Change Project II: Implementation and Outcomes Section 3: Crucial Issues in Cultural Change Work 7. Immobilized Engagement – Lack of Consistency and Expressiveness in Cultural Change Work 8. Disconnected Work: Cultural Change Efforts Discoupled 9. Hyper-Culture Section 4: Getting into the Substance of Organizational Culture 10. “Real” Culture: Manifestations and Reproduction of Culture at TC 11. Lessons for Cultural Change Actors - and for Others 2007: 6-1/4 x 9-1/4: 208pp Hb: 978-0-415-43761-5: $145.00 Pb: 978-0-415-43762-2: $50.95 eBook: 978-0-203-93596-5

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STRATEGIC MANAGEMENT

Organizational Transformation for Sustainability An Integral Metatheory Mark Edwards, University of Western Australia, Business School This book offers some innovative answers to the big questions involved in organizational sustainability and the radical changes that organizations will need to undergo as we move into the third millennium. Edwards shows how a “Big Picture” view of organisational transformation can contribute to our understanding of, and search for, organisational sustainability. There are four key themes to the book: i) the need for integrative metatheories for organisational change; ii) the development of a general research method for building metatheory; iii) the description of an integral metatheory for organisational sustainability; and iv) the discussion of the implications of this metatheory for organisational change and social policy regarding sustainability. This book brings a unique and important orienting perspective to these issues.

Series: Routledge Studies in Business Ethics August 2009: 6 x 9: 256pp Hb: 978-0-415-80173-7: $110.00

Time in Organizational Research Edited by Robert A. Roe, University of Maastricht, the Netherlands, Mary J. Waller, York University, Toronto, Canada and Stewart R. Clegg, University of Technology, Sydney, Australia This book addresses the need to bridge the gap between the predominantly “timeless” theories and models that scholars have produced and the daily experiences of employees and managers, in which time is salient and extremely important.

Series: Routledge Studies in Management, Organizations and Society 2008: 6-1/4 x 9-1/4: 352pp Hb: 978-0-415-46045-3: $160.00

NEW

FORTHCOMING

Strategic Innovation

Strategy Execution

New Game Strategies for Competitive Advantage

Andrew MacLennan, Heriot-Watt University, UK

Allan Afuah, University of Michigan, USA

Lively and direct, this work combines the rigour of academic research with the accessibility of practitioneroriented texts. Focusing specifically on implementation rather than strategy development and planning, a wealth of pedagogic features, including textboxes, practical models and plans as well as extensive examples guide both MBA/DBA students and practising managers through this challenging yet essential subject.

In today’s fast-changing business environment, those firms that want to remain competitive must also be innovative. Innovation is not simply developing new technologies into new products or services, but in many cases finding new models for doing business in the face of change. It often entails changing the rules of the game. From the late 1990s to today, the dominant themes in the strategy literature have been strategic innovation, the impact of information and communications technologies on commerce, and globalization. The primary issues have been and continue to be how to gain a competitive advantage through strategic innovation (what Afuah calls “new game strategy”), and how to compete in a world with rapid technological change and increasing globalization. Strategic Innovation demonstrates to students how to create and appropriate value using these “new game” strategies. Beginning with a summary of the major strategic frameworks showing the origins of strategic innovation, Afuah gives a thorough examination of contemporary strategy from an innovation standpoint with several key advantages: • Focus on developing strategy in the face of change • Rich in quantitative examples of successful strategies, as well as descriptive cases • Emphasis on the analysis of strategy, not just descriptions of strategies • A detailed, change-inclusive framework for assessing the profitability potential of a strategy or product, the AVAC (activities, value, appropriability, and change) model • Consideration of how both for-profit and non-profit organizations can benefit from new game strategies Selected Table of Contents: Part I: Introduction 1. Introduction to New Game Strategies and Overview 2. Assessing the Profitability Potential of a Strategy 3. The Long Tail and New Games Part II: Strengths and Weaknesses 4. Creating and Appropriating Value in the Face of New Games 5. Resources and Capabilities in the Face of New Games 6. First-mover Advantages and Disadvantages 7. mplementation of New Game Strategies Part III: Opportunities and Threats 8. Disruptive Technologies as New Games 9. Globalization through New Games 10. New Game Environments and the Role of Governments 11. Coopetition and Game Theory Part IV: Applications 12. Entering a New Business Using New Games 13. Strategy Frameworks Part V: Cases Case 1: New World Invades France’s Wine Terroir Case 2: Sephora Takes on America Case 3: Netflix: Responding to Blockbuster, Again Case 4: Threadless in Chicago Case 5: Pixar Changes the Rules of the Game Case 6: Lipitor: The World’s Best-Selling Drug Case 7: New Belgium: Brewing a New Game Case 8: Botox: How Long Would the Smile Last? Case 9: Ikea Lands in the New World Case 10: Esperion: Drano for Your Arteries? Case 11: Xbox 360: Will the Second Time Be any Better? Case 12: The Nintendo Wii: A Game-changing Move February 2009: 7 x 10: 504pp Hb: 978-0-415-99781-2: $165.00 Pb: 978-0-415-99782-9: $59.95 eBook: 978-0-203-88324-2 • AVAILABLE AS A COMPLIMENTARY COPY

Departing from the more traditional themes of mainstream strategy books,l MacLennan brings the often neglected area of strategy implementation sharply into focus. Ranging from strategic focus to the detailed management of activities to implementation for competitive advantage, this book centres on a small number of process-based models that help managers to: • systematically break down high level conceptual planning to the concrete activities necessary for physical implementation • test their plans and generate the detail required to manage more effectively in complex organizations. Insightful and practical, with models supplemented throughout by summaries of key content issues and clear signposting to wider reading, this comprehensive and functional text provides a new approach to strategy implementation in a clear and easy to use format. Selected Table of Contents: 1. Introduction 2. Strategic Focus 3. Strategy Implementation for Competitive Advantage 4. Strategy Implementation Challenges 5. Making Strategy Work 6. Organizational Designs, Processes and Systems 7. The Detailed Management of Activities 8. Project Management and Strategy Implementation 9. Conclusion October 2009: 6 x 9: 224pp Hb: 978-0-415-38055-3: $160.00 Pb: 978-0-415-38056-0: $44.95 • AVAILABLE AS A COMPLIMENTARY COPY

FORTHCOMING

Business Continuity Management, Second Edition A Crisis Management Approach Dominic Elliott, University of Liverpool, UK, EthnÈ Swartz, Farleigh Dickinson University, New Jersey, USA and Brahim Herbane, De Montfort University, UK The first edition of this text was praised for its rigorous yet logical approach, and this is continued in the second edition, which provides a wellresearched, theoretically robust approach to the topic combined with empirical research in continuity management. New chapters are included on digital resilience and principles of risk management for business continuity. All chapters are revised and updated with particular attention being paid to the impact on smaller companies. New cases include: South Africa Bank, Lego, Morgan Stanley Dean Witter; small companies impacted by 9/11; and the New York City power outage of August 2003. August 2009: 6 x 9: 272pp Hb: 978-0-415-37108-7: $145.00 Pb: 978-0-415-37109-4: $44.95 • AVAILABLE AS A COMPLIMENTARY COPY

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STRATEGIC MANAGEMENT

FORTHCOMING

Mapping Strategic Diversity

The Ambidextrous Organization

Theory and Practice

The Governance of Strategic Alliances

Dany Jacobs, University of Amsterdam, the Netherlands

Antoine Hermens, University of Technology, Sydney, Australia

Henry Mintzberg’s influential work suggests that there is a diverse strategy safari containing ten different types of strategy, which are used and studied in management. In this impressive book, Dany Jacobs introduces the field of strategic management and builds upon Mintzberg’s work to demonstrate the actual diversity in the real world of strategic management.

This key book analyzes the experience of alliance formation and governance in a number of international corporations in a range of industry sectors. Important governance factors explored include:

In this text, Jacobs distinguishes between “cockpit theories” of strategy, which bring rational analysis to the forefront and more abstract social science approaches, which bring in a wider array of influences to the theory and practice of business planning. This textbook is a useful analysis for practising managers, but really comes into its own as an advanced introduction to the field of strategic management; having read this book, students are fully armed to enter the strategy jungle!

• the alliance environment

Selected Table of Contents: Introduction 1. The Essence of Strategy 2. A Few Traditional Classifications of Strategy 3. Thirty P’s for Perspective on Strategy 4. The Great Wood of Strategy 5. Where There is a Will, There is a Way 6. The Entrepreneur Deliberates, the Market Decides 7. That’s the Way We See, That’s How We Do It 8. Everything in Continuous Movement 9. Our Second Atlas of the Wood 10. Gusts of Winds on Pico Paradox 11. Paradoxes Relating to the Content October 2009: 6-1/4 x 9-1/4: 256pp Hb: 978-0-415-55023-9: $140.00 Pb: 978-0-415-55024-6: $47.95 • AVAILABLE AS A COMPLIMENTARY COPY

FORTHCOMING

Return on Strategy How to achieve it! Michael Moesgaard Andersen, Adnersen Advisory Group, Denmark and Copenhagen School of Business More and more companies are moving into the market of bridging the gap between differentiation and cost leadership (the mix between Porterís classic strategies). The new book will discuss and extend the concept of bridge-building strategies with disruptive effects by illustrating these strategies with a number of well known and new examples from Europe, Asia and the US and by outlining some basic principles of what it takes to execute a disruptive business model in a successful way. October 2009: 6 x 9: 200pp Hb: 978-0-415-80509-4: $130.00 Pb: 978-0-415-80510-0: $49.95 eBook: 978-0-203-87348-9

• alliance conditions • performance • evaluation • outcomes. Alliances can be defined as business relationships between independent firms to pursue important goals where partners pool, exchange or integrate key strategic resources for mutual gain. Critical to the success or failure of strategic alliances is how well they are governed, a topic this book explores in detail.

The Strategic Management of Learning, Knowledge, and Innovation Patrick Reinmoeller, Erasmus Universiteit, Rotterdam, The Netherlands This book explores insights from the extensive body of research that has been conducted over the last few years into the issues of exploratory versus exploitative learning, and how to manage the two within the context of an ambidextrous organization. It goes beyond the usual focus on intangible concepts and ideas relating to learning and knowledge, and identifies actionable responses to contextual challenges, and how to develop an ambidextrous firm. Accessible and practical, this significant text explains key principles, with emphasis on developing students’ understanding of organizational learning, knowledge, innovation, and ambidexterity, and combines them with real-life company examples to illustrate the practical application, utility, and limitations of concepts and theories. For students of strategic management, organizational behaviour and knowledge management this is essential reading. Selected Table of Contents:

Selected Table of Contents: Part 1: Understanding Strategic Alliances 1. Introduction 2. Strategic Management Frameworks 3. The Governance of Alliance Tensions 4. Strategic Alliance Performance and Evolution Part 2: Examining Strategic Alliances 5. Different Alliance Rationalities 6. Alliance Performance and Context 7. Alliance Complexity and Purpose 8. Alliance Power and Governance

Series: Routledge Contemporary Corporate Governance November 2009: 6-1/4 x 9-1/4: 256pp Hb: 978-0-415-40537-9: $160.00 Pb: 978-0-415-40538-6: $49.95

Part 1: An Introductory Overview 1. Organizations, Strategic Management and Organizational Learning Part 2: Learning, Knowledge and Innovation 2. Organizational Learning: The Concept and Process 3. Organization Learning: Routines, Strategic Management, and Value Creation 4. Learning And Knowledge 5. Knowledge, Innovation and Adaptation Part 3: The Tensions and Tradeoffs of Exploration and Exploitation 6. Exploration and Exploitation Approaches to Organizational Learning 7. Managing the Search for Knowledge in Multidimensional Space Part 4: The Ambidexterous Organization 8. Combining Exploration and Exploitation 9. Developing an Ambidexterous Organization December 2009: 6 x 9: 224pp Hb: 978-0-415-40310-8: $135.00 Pb: 978-0-415-40311-5: $39.95

Accounting for Goodwill Andrea Beretta Zanoni, University of Verona, Italy Arguing that intangible resources are at the origin of competitive differential—and accordingly at the origin of the achievement of economic profit—Zanoni shows how Internally Generated Goodwill can be considered as the economic expression of competitive differentials and, therefore, as the expression of the greater firm’s value that originates from those differentials. In addition to offering this innovative theoretical framework, the author develops a variety of practical tools for generating value estimates and value breakdowns of IIG. The masterful analysis provided here focuses on developing methods for identifying the elements that compose IIG and on achieving an accurate estimate of its value, ultimately seeking to evaluate the limitations and advantages of the existing variety of approaches to analyzing the constituent parts of IIG and to devise accounting practices that will help academics and professionals alike to obtain more significant and lucid results.

Series: Routledge Studies in Accounting April 2009: 183pp Hb: 978-0-415-45149-9: $170.00 eBook: 978-0-203-87380-9

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STRATEGIC MANAGEMENT

Location, Location, Location

FORTHCOMING

A Plant Location and Site Selection Guide

Strategic Positioning in Voluntary and Charitable Organizations

Edited by Marcel De Meirleir, Business Location International of Brussels, Belgium Location, Location, Location examines a foundational aspect of business profitability: selecting the right location for a business facility. This concise guide by Marcel De Meirleir, a leading site consultant with over fifty years of professional practice, outlines the principles and procedures necessary to identify an optimal site, and offers advice on how to invest wisely on real estate to minimize risks, and maximize returns.

Celine Chew, Cardiff University, UK Rekindling the critical analysis of the adoption of generic commercial (for-profit) management approaches in the non-profit context, Strategic Positioning in Voluntary and Charitable Organizations reveals that charities are positioning themselves in their evolving external environment in distinctive ways that are not adequately explained by existing positioning theories. Based on original research that examines, for the first time, the usefulness of contemporary theoretical perspectives and interpretations of strategic positioning derived from the existing literature in explaining the positioning activities of charitable organizations within the wider voluntary and non-profit sector.

This useful and accessible resource provides strategies for regional government officials seeking to attract investments in their area, and includes tools for business owners, decision makers, and consultants for choosing locations to start, expand, or relocate their businesses.

Series: Routledge Studies in the Management of Voluntary and Non-Profit Organizations

Selected Table of Contents:

Organisational Capital

Acknowledgments. Introduction. Chapter 1. General Principles of Industrial Location. Chapter 2. The Project Definition: Basic Requirements. Chapter 3. Critical Factors Analysis. Chapter 4. The Economic Analysis – Part I: Analysis of the Nonrecurring Cost Factors. Chapter 5. The Economic Analysis – Part II: Analysis of the Recurring Cost Factors. Chapter 6. Analysis of Intangible Factors. Chapter 7. Other Elements. Chapter 8. Community and Site Analysis. Chapter 9. Decision Making. 10. Locating Warehouses, Research and Development Centers, Headquarters, and Call Centers. Chapter 11. Attracting Investments. Chapter 12. Industrial and Development Studies. Chapter 13. Industrial Location As a Science and Its Role in the Future. Chapter 14. The Consultant’s Role in Site Selection. The Language of Location. List of Stories. List of Location Tools. Index. References. 2008: 6 x 9: 184pp Hb: 978-0-7890-1966-0: $59.95 Pb: 978-0-7890-1967-7: $24.95

FORTHCOMING

Strategic Foresight in Business R. Bradley McKay, University of Edinburgh, UK The purpose of this book is to deepen understanding of the role that hindsight plays in strategic foresight. By doing so, the intention of the book is to offer some insights into strategic foresight failures. Drawing on received research in strategy, psychology, philosophy and history, the role of counter-to-factual reasoning as a heuristic device is discussed and analysed as a way of rediscovering the complexity of the past. The judicious use of such a heuristic device as counterfactual reasoning, both as a sense-making process and as a strategic planning analytical framework, the book concludes, is a process for re-discovering the past, identifying the driving forces underpinning the emergence of startling patterns and fortifying strategic foresight processes.

Information Technology and Competitive Advantage in Small Firms Brian Webb, Queen’s University Belfast, UK and Frank Schlemmer Well structured and coherent, this book examines IT as a strategic asset; covering first principles, reviewing existing theories and methods and testing selected theories using empirical data.

Series: Routledge Studies in Small Business 2008: 5-1/2 x 8-1/2: 192pp Hb: 978-0-415-41799-0: $135.00

Intellectual Capital and Knowledge Management Strategic Management of Knowledge Resources Federica Ricceri, University of Padova, Italy This book revolutionizes the measurement and management of knowledge resources in organizations by establishing the important link between organizational strategy and the intellectual capital of an organization.

March 2009: 278pp Hb: 978-0-415-45304-2: $150.00

Modelling, measuring and contextualising Edited by Ahmed Bounfour, European Chair On Intellectual Capital Management University Paris-Sud The most common types of intangible assets are trade secrets (e.g., customer lists and know-how), copyrights, patents, trademarks, and goodwill. This new volume introduces, and critically examines organizational capital as an intangible asset.

Series: Routledge Advances in Management and Business Studies 2008: 6-1/4 x 9-1/4: 224pp Hb: 978-0-415-40392-4: $150.00

7TH EDITION

Business Policy and Strategy The Art of Competition, Seventh Edition

Series: Routledge Studies in Innovation, Organizations and Technology 2008: 6-1/4 x 9-1/4: 320pp Hb: 978-0-415-43771-4: $170.00

Resources, Technology and Strategy Edited by Nicolai Foss, Copenhagen Business School, Denmark and Paul L. Robertson, University of Tasmania, Australia Resources, Technology and Strategy brings together contributors from Europe, North America and Asia to consider the strategic relationship between technology and other resources, such as production capabilities, marketing prowess, finance and organisational culture. Throughout the book, these experts take a critical approach to RBP (Resource-Based Perspective) in order to assess both its strengths and weaknesses. Case studies also highlight the importance of both having and not having strong technological capabilities in settings as diverse as the US semiconductor industry, small family manufacturing firms in Hong Kong and state-owned enterprises in China. 2007: 6-1/4 x 9-1/4: 288pp Pb: 978-0-415-43960-2: $42.50

Edited by Cheryl Van Deusen, University of North Florida, Jacksonville, USA, Steven Williamson, University of North Florida, Jacksonville, USA and Harold C. Babson, Columbus State Community College, Ohio, USA Youngtae Choi, University of North Florida, Jacksonville, USA, Antony Paulraj, University of North Florida, Jacksonville, USA, William A. Sodeman III, Hawaii Pacific University, Honolulu, USA, Paul A. Fadil, University of North Florida, Jacksonville, USA and Cheryl J. Frohlich, University of North Florida, Jacksonville, USA By analyzing functions such as marketing, production, operations, and finance, Business Policy and Strategy: The Art of Competition demonstrates how to formulate, implement, and evaluate corporate strategy. This new edition reviews basic and alternative strategy policies and illustrates concepts through a case study. Merging operational tactics with strategy, the book blends theory with practicality to define the business environment, resulting in a text that provides students with the necessary background for making strategic decisions. 2007: 6-1/8 x 9-1/4: 264pp Hb: 978-0-8493-8324-3: $83.95

Series: Routledge Research in Organizational Behaviour and Strategy October 2009: 6 x 9: 288pp Hb: 978-0-415-46976-0: $130.00

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HUMAN RESOURCE MANAGEMENT

3RD EDITION

NEW

International Human Resource Management

Achieving a Triple Win

Randall S. Schuler, Rutgers University, USA/GSBA Zurich, Dennis R. Briscoe, (retired) University of San Diego, USA and Lisbeth Claus, Willamette University, USA ”This is a vital resource for IHRM practitioners, academics, and students at all levels. A comprehensive book that provides a solid foundation in the essential knowledge and skills needed to prepare for a career in IHRM. Each chapter not only focuses on relevant research, but also includes practical examples and cases that illustrate the most up-to date ideas, tools, challenges, and developments in the field.” —Professor Ibraiz Tarique, Pace University, New York City, New York, U.S.A This essential book provides a thorough foundation for anyone studying or working in international human resource management. Featuring data and examples from international business, consulting practice, academic research, and interviews with IHRM managers in multinational and global organizations, it covers almost everything that is currently known in the field. The approach offers both a theoretical and practical treatment of this important and evolving area, relying heavily on the authors’ varied and international backgrounds. Thoroughly updated and revised, this third edition includes learning objectives, key terms, discussion questions, and end-of-chapter vignettes for application of the ideas in the text. It is designed to lead readers through all of the key topics in a highly engaging and approachable way. The language is very “readerfriendly” and it is global in scope and examples. The book focuses on IHRM within multinational enterprises (MNEs) from throughout the world, featuring topics including:

Managing Human Resources in North America

Human Capital Management of the Employee Lifecycle Edited by Joyce A Thompsen, AchieveGlobal, USA Traditionally, organizations have left human capital needs to the human resources department. However, the talent management landscape has changed. Managers have begun to recognize that attracting and employing highly talented individuals makes an enormous impact on the company’s bottom line. The “Human Capital Cycle” model presented in Achieving a Triple Win: Human Capital Management of the Employee Lifecycle presents a more systematic and comprehensive approach to human capital management based on the author’s insight into the connection between and organization’s strategy and its human capital needs and plans. Focusing on the six stages of the employee lifecycle, the book emphasises the need for a more adaptive, specialised approach to HRM to achieve what the author calls the “Triple Win” — substantial benefits for customers, employees and the business as a whole. The book includes: • rich descriptions and examples • details on how to plan and execute each stage • questions and issues • case studies This book is a useful resource for senior leaders, decision makers, HR professionals and those responsible for talent management in the private and public sectors. Students of HRM and management would find this an enlightening supplementary reading. June 2009: 6-1/4 x 9-1/4: 128pp Hb: 978-0-415-54834-2: $115.00 Pb: 978-0-415-54835-9: $41.95

Current Issues and Perspectives Edited by Steve Werner, University of Houston “Professor Steve Werner has put together an impressive cast of scholars to address some of the most challenging and pressing issues in HR theory and practice in North America. Each of the chapters places HR topics within the broader societal and economic context and includes a discussion of important implications and guidelines for practice. This book will be invaluable for anyone interested in the present and future of HR theory and practice in North America.” —Herman Aguinis, University of Colorado, Denver, USA This unique text covers the key issues in North American human resources today. Providing an overview of new and emerging issues in North American Human Resource Management (HRM), the chapters are divided into three parts. The first part examines how changes in the business environment have affected HRM; the second part looks at topics that have escalated in importance over the last few years; and the third analyzes topics that have recently emerged as concerns. Each chapter is authored by a leading figure in the field and features case vignettes to provide practical illustrations of the points in hand. The chapters also conclude with guidelines to help HR professionals deal with the issues raised. A Companion Website featuring online lecturer and student resources is available for this text and can be visited at www.routledge.com/textbooks/0415396867. Managing Human Resources in North America is a core text for current issues in HRM courses in North America and a supplementary text for students studying international HRM in other countries. It will be invaluable reading for all those studying HRM in North America or currently working in the field.

• globalization of business and HRM

Selected Table of Contents:

• global strategy and structure

Uncovering precisely why IHRM is important for success, this outstanding textbook provides an essential foundation for an understanding of the theory and practice of IHRM. It is essential reading for all students, lecturers and IHRM professionals.

1. Introduction to Managing HR in North America 2. Staffing and Developing the Multinational Workforce 3. Advances in Technology-Based Training 4. New HR Challenges in the Dynamic Environment of Legal Compliance 5. The Changing Family and HRM 6. Ethics and HRM 7. Health, Safety and HRM 8. Competitive Advantage Through HRM 9. Counterproductive Leader Behavior 10. Outsourcing and HRM 11. The Costs of Employee Benefits 12. Executive Compensation: Something Old, Something New 13. HRM After 9/11 and Katrina 14. Concluding Thoughts

Selected Table of Contents:

Series: Global HRM

1. The Globalization of Human Resource Management 2. Creating the International Organization: Strategy and Structure 3. IHRM and Culture 4. Global Employment Law, Industrial Relations and International Ethics 5. Global Talent Management and Staffing 6. Training and Management Development in the Multinational Enterprise 7. Global Compensation, Benefits and Taxes 8. International Employee Performance Management 9. Well Being of the Global Workforce, Global HRIS, and Structure of Today’s IHRM

2007: 6-3/4 x 9-3/4: 224pp Hb: 978-0-415-39685-1: $180.00 Pb: 978-0-415-39686-8: $59.95 • AVAILABLE AS A COMPLIMENTARY COPY

• global HR planning and forecasting • global talent management • global training and management development

Series: Global HRM 2008: 6-3/4 x 9-3/4: 424pp Hb: 978-0-415-77350-8: $190.00 Pb: 978-0-415-77351-5: $65.00 • AVAILABLE AS A COMPLIMENTARY COPY

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HUMAN RESOURCE MANAGEMENT

Managing Human Resources in Central and Eastern Europe Edited by Michael J. Morley, University of Limerick, Ireland, Noreen Heraty, University of Limerick, Ireland and Snejina Michailova, University of Auckland, New Zealand Against the backdrop of ancient cultures, a communist legacy and eventual institutional atrophy, many of the societies of Central and Eastern Europe have pursued aggressive development trajectories since the early 1990s. This part of Europe is now characterized by a rising economic heterogeneity and a rapidly changing sociocultural context, underscored by waves of restructuring, privatization, increasing foreign direct investment and an emerging individualism. While there has been a growing interest in the transition economies in the past number of years, the contemporary nature of human resource management in these societies is not welldocumented. This long-awaited text seeks to chart the contemporary landscape of HRM in this region. In doing this, it describes key aspects of the transition process as experienced in each of the economies under consideration, as well as describing key legislative and labour market developments and reforms. Finally, it discusses key trends in HRM policy and practice. Selected Table of Contents: 1. Studying HRM in the International Context: The Case of Central and Eastern Europe 2. HRM in Estonia 3. HRM in Lithuania 4. HRM in Poland 5. HRM in the Czech Republic 6. HRM in Slovakia 7. HRM in Hungary 8. HRM in Slovenia 9. HRM in Bulgaria 10. HRM in Russia

Series: Global HRM 2008: 6-3/4 x 9-3/4: 336pp Hb: 978-0-415-40560-7: $160.00 Pb: 978-0-415-40561-4: $47.95

FORTHCOMING

Global Careers

Global Compensation

Michael Dickmann, Cranfield University, UK and Yehuda Baruch, Norwich Business School, University of East Anglia, UK

Foundations and Perspectives Edited by Luis Gomez-Mejia, Arizona State University, USA and Steve Werner, University of Houston Compensation is a systematic approach to providing monetary value and other benefits to employees in exchange for their work and service. But pay and conditions becomes a more complicated issue for multinational companies which operate across different locations and cultures, and who employ an increasingly diverse range of personnel. This unique new text gives indepth analysis of the key themes and emerging topics faced by global enterprises when dealing with compensation issues. The first section, “Foundation Concepts”, looks at the design of compensation packages for a number of different employee groups; from supply chain management to research and development, as well as ethical considerations when dealing with a global context, and the concept of performance related pay. The second section, “Global Applications”, looks at current debates in the field, including the influence of national cultures on compensation schemes, discrepancies in CEO pay, and contrasts in wages between industry types. Part of Routledge’s Global HRM, this is is an invaluable text for any student of HRM, Business and Management, or any practitioner working in this area. Selected Table of Contents: Section 1: Foundational Concepts 1. Compensation Practices Around the World: Influence of Institutional and Cultural Factors 2. Performance Measurement Issues and Global Incentive Application 3. The Role of Incentives in Supporting Socially Responsible Firm Behaviors 4. Managerial Discretion and Compensation Strategies: An International Perspective 5. Incentives to Stimulate Innovation in a Global Context 6. Ethical Issues in Global Compensation Management 7. Executive Compensation in an International Context 8. Stakeholders’ Value Maximization versus Stakeholders’ Interest: What Criteria Should be Used to Set Executive Pay? 9. Incentive Alignment within the Internal Supply Chain in Global Organizations Section 2: Global Applications 10. Global Differences and Trends in the Effects of Monetary and NonMonetary Rewards 11. The Global Convergence of Compensation Practices 12. National Culture and Compensation 13. Pay for Performance for Global Employees 14. Global Differences in Benefits Coverage 15. Benefits for Global Employees 16. Why is CEO Pay in the U.S. Higher than in other Countries? 17. Corporate Governance and Executive Pay in Global Firms 18. Trends in Global Compensation

With interest in the global environment and the management of “talent” increasing, understanding the issue of global careers is crucial for students and managers alike. This exciting book captures broad research extending to a large set of diverse motivations, experiences, and outcomes of international work in global “for profit” and “not for profit” organizations and delivers nuanced insights into the management of international employees for firms and governmental/nongovernmental organizations. This text covers global career issues in-depth, working at the intersection of career and international human resource management and using a number of perspectives, such as organizational or individual ones. Chapters include: • theories, frameworks and concepts • supporting research/data where relevant • managerial implications, summaries, learning points, figures and tables. Illustrated with up to the minute case studies from companies such as Pepsi, Imperial Tobacco, Cadbury Schweppes, PricewaterhouseCoopers, Philips, HSBC, Misys, Philip Morris International and Masterfoods, Global Careers is essential reading for all those studying or concerned with career management, human resource management and international business. Selected Table of Contents: Part 1: Introduction and Overview Part 2: The Organizational Context - Exploring Strategic International HRM Part 3: Resourcing and the Motivation to Go Part 4: During Global Assignments Part 5: After Global Assignments Part 6: The Regulatory Framework of International Work Part 7: The Future of Global Careers

Series: Global HRM September 2009: 6-3/4 x 9-3/4: 312pp Hb: 978-0-415-44627-3: $160.00 Pb: 978-0-415-44628-0: $49.95

Series: Global HRM 2008: 6-3/4 x 9-3/4: 248pp Hb: 978-0-415-77502-1: $190.00 Pb: 978-0-415-77503-8: $59.95 • AVAILABLE AS A COMPLIMENTARY COPY

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HUMAN RESOURCE MANAGEMENT

Best Human Resource Management Practices in Latin America

Appraisal, Feedback and Development

People Management and Performance

Edited by Anabella Davila, Monterrey TEC, Mexico and Marta M. Elvira, IESE Business School, Universidad de Navarra, Madrid, Spain.

Making Performance Review Work

John Purcell, University of Bath, UK, Nicholas Kinnie, University of Bath, UK, Juani Swart, University of Bath, UK, Bruce Rayton, University of Bath, UK and Susan Hutchinson, University of Bath, UK

Written by regional-based academics with intimate knowledge of the cultural and business landscapes, this excellent overview of current HRM practices in a changing region will be key reading for students of HRM and business and management 2008: 6-1/4 x 9-1/4: 208pp Hb: 978-0-415-40060-2: $180.00 Pb: 978-0-415-40062-6: $59.95

NEW

Human Resource Management in Europe Edited by Christian Scholz, University of Saarland, Germany and Hans Öhm, Managing Director of the German Association for Personnel Management, Germany Written by native authors, this is a country-by-country analysis of the diverse and changing context for human resource management in Europe. It takes both practical and theoretical perspectives, and includes best practice case studies.

2008: 6-1/4 x 9-1/4: 448pp Hb: 978-0-415-44760-7: $185.00 Pb: 978-0-415-44761-4: $56.95

Human Resource Management “with Chinese Characteristics” Facing the Challanges of Globalization Edited by Malcolm Warner, University of Cambridge, UK The papers included in this collection are all based on empirical on-site research by specialists in the field. They deal with such HRM-related topics as expatriates, family demands, human capital, joint ventures, labour disputes, organizational commitment, psychological contracts, social networks, work behaviour and the like. The authors of the papers covered in the book come from a variety of backgrounds and university affiliations in Australia, Canada, Finland, Hong Kong, Japan, People’s Republic of China, United Kingdom and United States of America. 2008: 6-3/4 x 9-3/4: 232pp Hb: 978-0-415-45766-8: $150.00

Globalizing International Human Resource Management Edited by Chris Rowley, Cass Business School, London University, UK and Malcolm Warner 2007: 6-3/4 x 9-3/4: 264pp Hb: 978-0-415-44001-1: $150.00

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Clive Fletcher, Goldsmiths College, University of London, UK Tried and trusted by thousands of HRM students and professionals in three previous editions, this is the most comprehensive introduction to performance appraisal currently available. Selected Table of Contents: 1. Appraisal Today 2. Deciding on the Aims of Appraisal 3. The Content of Appraisal 4. Appraisal as an Element in Performance Management 5. Designing Appraisal Schemes 6. Multi-Level, Multi-Source Feedback Systems 7. Best Practice in Multi-Source Feedback 8. Training and the Implementation of Appraisal 9. Monitoring and Maintenance 10. Appraising and Developing Potential 11. Appraisal with Professionals and in the Public Sector 12. New Challenges in Applying Performance Appraisal 13. Appraisal: The Way Ahead 2007: 6-1/4 x 9-1/4: 232pp Hb: 978-0-415-44690-7: $145.00 Pb: 978-0-415-44691-4: $52.95 • AVAILABLE AS A COMPLIMENTARY COPY

Human Resource Management A Critical Approach Edited by David G. Collings, National University of Ireland, Galway and Geoffrey Wood, University of Sheffield, UK In this authoritative, sophisticated and engaging new text on Human Resource Management, an international team of leading analysts guides the advanced student through this fundamental discipline of management in all its complexity. The book explores all the central themes and concepts of HRM theory and practice, and introduces the most important issues influencing contemporary practice in a wide range of organizational contexts. Topics covered include:

Do human resource management practices actually work? This timely and engaging volume examines the links between people management practices and organizational performance. Focusing on the implementation and impact of HR strategies, the book puts forward a model, which draws attention to: • The importance of the culture and values of the organization • The needs of professional knowledge workers • The links between human resources and performance Sponsored by the Chartered Institute of Personnel and Development, People Management and Performance takes a critical view of how and why HR practices have had a positive impact on a range of organizations and also considers the implications for theory and practice. Incorporating case studies from well known organizations, such as Nationwide and Selfridges, this book will be of interest to graduate students of HRM and business and management, as well as practitioners working in the field. Selected Table of Contents: 1. Introduction: Understanding the Link between People Management and Organisational Performance 2. Culture and Values 3. Intended HR Practices: An Examination of the Intended HR Practices of a Variety of Organisations 4. Bringing Policies to Life: The Key Role of Line Managers 5. Employee Perceptions of HR Practices 6. Discretionary Behaviour: An Examination of the Links between Employee Attitudes and Behaviour 7. Analysing the Links between People Management and Organisational Performance 8. Implications for Practice and for the Development of Future Research 2008: 6-1/4 x 9-1/4: 248pp Hb: 978-0-415-42779-1: $145.00 Pb: 978-0-415-42780-7: $52.95 eBook: 978-0-203-88560-4

• Strategic HRM • Ethics in HRM • Knowledge management • HRM and performance Adopting a critical perspective throughout that challenges the student to examine closely the fundamental purpose and practices of HRM, it is essential reading for all serious students of Human Resource Management and for any HRM professional looking to deepen his understanding of the subject. Selected Table of Contents: 1. Introduction SECTION ONE: The context of HRM 2. HRM in Changing Organisational Contexts 3. Strategic HRM 4. HRM and Links to Organisational Performance 5. HRM: An Ethical Perspective 6. Organizational Outsourcing and the Implications for HRM 7. Knowledge Management and HRM 8. HRM in Small and Medium Enterprises SECTION TWO: The practice of HRM 9. Recruitment and Selection 10. HR Planning 11. Performance Management 12. Reward Management 13. HRD 14. Industrial Relations and Human Resource Management SECTION THREE: The international context of HRM 15. HRM in Developing Economies 16. Comparative HRM 17. International HRM June 2009: 6-1/4 x 9-1/4: 336pp Hb: 978-0-415-46246-4: $150.00 Pb: 978-0-415-46247-1: $54.95 eBook: 978-0-203-87633-6 • AVAILABLE AS A COMPLIMENTARY COPY

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HUMAN RESOURCE MANAGEMENT

2ND EDITION

A Culture of Rapid Improvement

Communities of Practice

Reward Management

Creating and Sustaining an Engaged Workforce

Critical Perspectives

A Critical Text

Raymond C. Floyd, Suncor, Calgary, Alberta, Canada

Edited by Jason Hughes, Brunel University, Bristol, UK, Nick Jewson, Cardiff University, UK and Lorna Unwin, Institute of Education, University of London, UK

Edited by Geoff White, University of Greenwich Business School, UK and Janet Druker, Canterbury Christ Church University, UK This thoroughly revised edition adopts a critical and theoretical perspective on remuneration policy and practices in the UK, from the decline of collective bargaining to the rise of more individualistic systems based on employee performance. It tackles the conceptual issues missing from existing texts in the field of HRM by critically examining the latest academic literature on the topic. Fully updated to cover the Chartered Institute of Personnel and Development’s reward syllabus, and offering a less prescriptive alternative to current texts for HR practitioners and MBA students, this new edition includes: • new chapters on executive reward, pensions and benefits • clear routes to assist the student reader in the journey through this complex area • a strong contextual framework to enable better understanding The second edition of Reward Management is an essential read for all those studying or with an interest in human resource management, performance management and reward.

Filled with lessons garnered from practical examples, this text is based on Ray Floyd’s 40 years of industrial management experience, including his more than 20 years at Exxon Mobil. The book identifies and demonstrates the application of the management tasks required to inspire and develop a culture of improvement that actively involves all stakeholders. If you approach the task of improvement with full participation, improvement is not just possible, but inevitable. 2008: 6 x 9: 328pp Hb: 978-1-56327-378-0: $39.95

NEW

Diversity Management in the UK Organizational and Stakeholder Experiences Anne-Marie Greene, University of Warwick, UK and Gill Kirton, Queen Mary, University London, UK A comprehensive and critical review of the global scholarly literature on diversity, this book presents findings from original UK-based research involving indepth organizational case studies, interviews, observation and documentary data from over fifty organizations.

Series: Routledge Research in Employment Relations April 2009: 6 x 9: 301pp Hb: 978-0-415-43176-7: $150.00

Edited by John Storey, The Open University, UK, Patrick M. Wright, Cornell University, USA and David Ulrich, University of Michigan, USA

International Approaches, Developments and Systems Edited by Linda Clarke, University of Westminster, London, UK and Christopher Winch, King’s College London, UK

Series: Routledge Studies in Employment and Work Relations in Context

2007: 6-1/4 x 9-1/4: 224pp Hb: 978-0-415-38060-7: $185.00 Pb: 978-0-415-38061-4: $58.95

Vocational Training

The Routledge Companion to Strategic Human Resource Management

Vocational Education

Why is vocational training seen to be an “old” institution? Why does vocational training not seem to be easily adapted to the realities of the 21st century? This book seeks to respond to these important questions. It does so through an in-depth comparative analysis of the vocational training systems in ten different countries: Australia, Canada, Denmark, France, Germany, Korea, Mexico, Morocco, the United Kingdom and the USA.

NEW

1. Introduction Janet Druker and Geoff White 2. Determining Pay Geoff White 3. Worker Voice and Reward Management Edmund Heery 4. Grading Systems, Estimating Value and Equality Sue Hastings 5. Wages And Low Pay Janet Druker 6. Salary Progression Systems Marc Thompson 7. Executive Reward Stephen Perkins 8. Benefits Angela Wright 9. Occupational Pensions Stephen Taylor 10. Financial Participation Schemes Jeff Hyman 11. International Reward Management Paul R. Sparrow

2008: 6-1/4 x 9-1/4: 288pp Hb: 978-0-415-43188-0: $160.00 Pb: 978-0-415-43189-7: $47.95 • AVAILABLE AS A COMPLIMENTARY COPY

2007: 6-3/4 x 9-3/4: 200pp Hb: 978-0-415-36473-7: $175.00 Pb: 978-0-415-36474-4: $52.95

Vocational education and training (VET) have a key role to play in raising skill levels and improving a society’s productivity. In this important new book, a team of international experts argue that too often national VET policy has been formulated in ignorance of historical and political developments in other countries and without proper consideration of the social objectives that it might help achieve. Including a full range of case-studies and practical examples, it is essential reading for all students, researchers and practitioners with an interest in vocational education and training, industrial and labour relations or social policy.

Selected Table of Contents:

Series: Routledge Studies in Employment Relations

This benchmark text provides an accessible yet critical introduction to the theory and application of communities of practice and their use in a diverse range of managerial and professional contexts, from education to human resource development. Drawing on international empirical studies and adopting a multidisciplinary approach, itis useful reading for all students, researchers, practitioners and policy makers with an interest in work, employment, labour markets, learning, training or education.

International Perspectives Edited by Gerhard Bosch, Institut Arbeit und Technik, Germany and Jean Charest, Université de Montréal, Canada

June 2009: 6-1/4 x 9-1/4: 288pp Hb: 978-0-415-46721-6: $140.00

Combining up-to-date research, innovative content and practical perspectives, this book is the benchmark by which all other strategic HRM reference works should be measured. Leading figures from around the globe survey the current state of the discipline, while also introducing and exploring new, cutting edge themes in order to offer a comprehensive and authoritative overview of the field. 2008: 6-3/4 x 9-3/4: 552pp Hb: 978-0-415-77204-4: $190.00

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BUSINESS MANAGEMENT

FORTHCOMING

The Creative Power

Management Consulting Today and Tomorrow

Management Consulting Today and Tomorrow Casebook

Transforming Ourselves, Our Organizations, and Our World

Perspectives and Advice from 20 Leading World Experts

Enhancing Skills to Become Better Professionals

Edited by Larry E. Greiner, University of Soutern California, USA and Flemming Poulfelt, Copenhagen School of Business, Denmark This book provides a thorough examination of a variety of specialties within the broad range of management consulting. A book of such scope and depth could only be written by a large number of experts, each from one of the many specialties related to management consulting. Together, all 20 contributors take the reader through an industry that is currently undergoing significant change. While covering all the major practice areas of consulting, the book also offers new insights into change processes and addresses compelling management issues now facing consulting firms. Selected Table of Contents: Part I. Consulting Industry, Skills and Professionalism Introduction 1. The Changing Global Consulting Industry (Flemming Poulfelt, Copenhagen Business School, Arvind Bhambri, USC and Larry Greiner, USC) 2. Professionalism in Consulting (David Maister) 3. The Marketing and Selling of Consulting Services (Robert Duboff, Boston College and Ernst and Young) Part II. Major Practice Areas in Consulting Introduction 4. Information Technology Consulting (Richard Nolan, Harvard Business School and Larry Bennigson, Harvard Interactive) 5. Strategy and Organization Consulting (Adrian J. Slywotzky, Mercer Management Consulting, and David Nadler, Mercer Delta Organizational Consulting) 6. The Marketing Consultant (Robert Spekman, U. of Virginia, and Philip Kotler, Northwestern U.) 7. Operations Management Consulting (Richard Chase and Ravi Kumar, USC) 8. Human Resources Management: New Consulting Opportunities (Edward Lawler and Susan Mohrman, USC) Part III. Consulting in Different Contexts Introduction 9. Consulting to CEOs and Boards (David Nadler, Mercer Delta Organizational Consulting) 10. Globalization Consulting (Stephen Rhinesmith, CDR International) 11. Public Sector Consultation (Alan Glassman, California State University at Northridge and Morley Winograd, USC) Part IV. Implementation in Consulting Introduction 12. Intervention Strategies in Management Consulting (Tom Cummings, USC) 13. Consulting to Integrate Mergers and Acquisitions (Anthony Buono, Bentley) 14. On Becoming a Transformational Change Agent (Robert Quinn, U of Michigan and Shawn Quinn, Columbia U.) Part V: Managing and Growing the Consulting Firm Introduction 15. Managing Growth Stages in Consulting Firms (Larry Greiner, USC and James Malernee, (Cornerstone Research) 16. High Performance Consulting Firms (Jay Lorsch, Harvard Business School) 17. Creating and Sharing Knowledge in Consulting (Tom Davenport, Accenture and Larry Prusac, IBM) Part VI: Looking Ahead at Management Consulting Introduction 18. Will Consulting Go Online? (Fiona Czerniawska, Arke Idea Consulting & Kingston Business School) 19. Research on Management Consulting (Flemming Poulfelt, Copenhagen Business School and Larry Greiner, USC) Recent Books on Management Consulting July 2009: 6 x 9: 400pp Hb: 978-0-415-80359-5: $100.00 Pb: 978-0-415-80358-8: $39.95 eBook: 978-0-203-87507-0

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Edited by Larry E. Greiner, University of Soutern California, USA, Thomas H. Olson, University of Southern California, USA and Flemming Poulfelt, Copenhagen School of Business, Denmark This casebook complements the text Management Consulting Today and Tomorrow. The book consists of 20 cases, including those from Harvard and Stanford and the University of Southern California. The cases cover a broad range of topics and practice areas that are pertinent to current management consulting. The six parts parallel the six parts in the text, including an introduction to the cases by the editors, delineating topics and issues that are critical for today’s consultants. Several cases offer new insights into the practice areas of Strategy, IT, Operations Management, Change Management and more on Data Gathering and the Future of Consulting. This casebook, together with the text, will help to increase awareness among consultants and students about skill requirements, as well as make clients sensitive to what is demanded of them in a highly competitive consulting environment. August 2009: 6 x 9: 448pp Hb: 978-0-415-80357-1: $100.00 Pb: 978-0-415-80356-4: $39.95

William E. Smith, ODII and The George Washington University, USA Over the last two decades a major focus of organization theory has been on understanding the dynamic relationships between individuals, organizations and their environments. This interest in dynamics, illustrated by systems, chaos, and complexity theory, is recorded in the works of Ackoff, Senge, and Stacey. This focus offers a new viewpoint on holism for practising leaders and theorists today. Building on this interest, Smith’s original text presents a new philosophical lens for helping leaders see the advantages of a more holistic approach to improving organizations. Specifically he: • introduces the AIC (appreciation, influence, control) philosophy, model, and process of purpose-power relationships as a next step in the evolution of organization and systems theory • traces its roots and evolution in organization theory and indicates its actual and potential contribution to that field • translates the model into a transformative, strategic organizing process that can be used to organize at any level, in a way that will ensure the achievement of higher levels of purpose, at less cost and in less time than traditional organizational approaches. Developed and tested via his work for organizations including the World Bank, this revolutionary book will change the way organizations and individuals work. Selected Table of Contents: Introduction Part 1: the starting expereince, theory and intuition 1: Learning to March: Experience of Control 2: Learning to Dance - Experience of Influence 3: Learning to Fly – Experience of Appreciation 4: International Development: Examples & Evolving Concepts of Wholeness Part II: The Philosophy, Theory Process and Model 5: The Emerging Philosophy – The Nature of Purpose 6: Building the Theory 7: Building the AIC Model 8: The Process in Practice Part III: Implications for Ourselves our Organizations and the World 9: Implications for Our Selves 10: Implications for Cultures, Institutions and Organizations 11: The Humpty Dumpty Rule 12: Reflections 2008: 6 x 9: 344pp Hb: 978-0-415-39361-4: $150.00 Pb: 978-0-415-39360-7: $43.95

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BUSINESS MANAGEMENT

Foresight

Leadership: The Key Concepts

Disorganization Theory

The Art and Science of Anticipating the Future

Edited by Antonio Marturano, University of Exeter, UK and Jonathan Gosling, Centre for Leadership Studies, University of Exeter

Explorations in Alternative Organizational Analysis

Denis Loveridge, University of Manchester, UK “Denis Loveridge has done us an enormous service in reestablishing and exploring the fundamental relationship between futures and systems thinking. It’s thoughtful, rigorous, practical, full of commonsense and thoroughly readable. I can’t think of a better book on foresight – as an introduction for new students or as a guide for established practitioners.” —Colin Blackman, Editor, Foresight Foresight: The Art and Science of Anticipating the Future provides entrepreneurs, business leaders, investors, inventors, scientists, politicians, and many others with a succinct, integrated guide to understanding foresight studies and using them as means for strategy development. The text dispels the belief that anticipations are ‘mere guesswork’, and conveys the depth of thought needed, implicitly or explicitly, to understand human foresight. The book examines: The role of foresight and its institutional counterpart in the modern world The epistemology underlying foresight The need to extend foresight activity into wider spheres, including sustainable development The role that foresight plays in planning processes (including scenario planning) Much of the material in the book is based upon the internationally known foresight course at the Manchester Business School’s Institute of Innovation Research (MIoIR) formerly PREST, which the author developed and directed from 1999 to 2003. Selected Table of Contents: Part 1: Systems and Foresight. Introduction 1. Foresight and Systems Thinking: An Appreciation 2. Foresight and Systems: Epistemology and Theory 3. Institutional Foresight: Practice and Practicalities 4. Foresight in Industry 5. Generalisable Outcomes Part 2: Scenarios and Sustainability 6. Foresight, Scenarios and Scenario Planning 7. Sustainable World 8. The World of 2030, 2050, and Beyond 2008: 6 x 9: 288pp Hb: 978-0-415-39814-5: $160.00 Pb: 978-0-415-39815-2: $47.95 eBook: 978-0-203-89415-6

This is an indispensable and authoritative guide to the most crucial ideas, concepts and debates surrounding the study and exercise of leadership. Bringing together entries written by a wide range of international experts, this is an essential desktop resource for managers and leaders in all kinds of institutions and organizations, as well as students of business, sociology and politics.

Series: Routledge Key Guides 2007: 5-1/2 x 8-1/2: 256pp Hb: 978-0-415-38365-3: $120.00 Pb: 978-0-415-38364-6: $26.95

Performance Management Systems A Global Perspective Edited by Arup Varma, Loyola University, Chicago, USA, Pawan S. Budhwar, Aston Business School, UK. and Angelo DeNisi, Tulane University, New Orleans, USA This important and timely text offers a truly global perspective on performance management practices. Split into two parts, it illustrates the key themes of rater motivation, rater-ratee relationships and merit pay, and outlines a model for a global appraisal process. This model is then screened through a range of countries, including Germany, Japan, USA, Turkey, China, India and Mexico. Using case studies and discussion questions, and written by local experts, this text outlines the tools needed to understand and “measure” performance in a range of socio-economic and cultural contexts. It is essential reading for students and practitioners alike working in human resources, international business and international management. Selected Table of Contents: Part A: 1. Introduction: Performance Management Around the Globe 2. PMS Policies and Practices in MNEs 3. Rater Motivation 4. Rater-Ratee Relationships 5. Merit Pay 6. A Model of the Appraisal Process Part B: 7. Performance Management in the United States 8. Performance Management in Mexico 9. Performance Management in the United Kingdom 10. Performance Management in Germany and France 11. Performance Management in Turkey 12. Performance Management in India 13. Performance Management in China 14. Performance Management in South Korea 15. Performance Management in Japan 16. Performance Management in Australia 17. Conclusion

Series: Global HRM 2008: 6-3/4 x 9-3/4: 296pp Hb: 978-0-415-77176-4: $190.00 Pb: 978-0-415-77177-1: $54.95 • AVAILABLE AS A COMPLIMENTARY COPY

John Hassard, Manchester Business School, UK, Mihaela Kelemen, Keele University, UK and Julie Wolfram Cox, Deakin University, Victoria, Australia Addressing a series of key epistemological, conceptual and methodological issues, Disorganization Theory is designed to encourage reflexive thinking on the part of the reader. Influenced by critical philosophies of deconstruction and discourse, the book not only offers insight into established debates surrounding, for example, postmodernism and actornetwork theory, but also brings forth new insights in the field: mimesis, consumption, retrospection, decoration, governmentality, and fluidity theories are all discussed. It is an ideal companion for students and researchers working in the fields of advanced organization and management theory, and critical management studies. 2007: 6-1/4 x 9-1/4: 240pp Hb: 978-0-415-41728-0: $175.00 Pb: 978-0-415-41729-7: $52.95 eBook: 978-0-203-93208-7

Ethical Dilemmas in Management Christina Garsten, Stockholm University, Sweden and Tor Hernes, Copenhagen Business School, Denmark This exciting new text engages with the issue of ethical dilemmas encountered in different organizations. Rather than exploring the definition of ethical conduct, this book focuses on the way in which the process of organization produces dilemmas of ethical behaviour. Using illustrative accounts from corporate settings as a basis, the book explores the conditions that lead to ethical dilemmas and the strategies organizations adopt to deal with these dilemmas or steer away from them. The book suggests that ethical dilemmas are often dealt with by directing attention away from the core problem, rather than engaging with and solving it. Ethical Dilemmas in Management is essential reading for all students of business and management and ethics. Selected Table of Contents: 1. Introduction: Dilemmas of ethical organizing Christina Garsten and Tor Hernes 2. Risk, responsibility and conscience Tore Bakken 3. White as snow or milk? Tor Hernes, Gerhard E. Schjelderup and Anne Live Vaagaasar 4. Does rule-based moral management work? A case study in sexual harassment Steve McKenna 5. Challenges to leader integrity Steven L. Grover and Robert Moorman 6. Transparency tricks Christina Garsten and Monica Lindh de Montoya 7. The power of activism Debora L. Spar and Lane T. La Mure 8. Thoughts and second thoughts about Enron ethics Ronald R. Sims and Johannes Brinkmann 9. No smoke without fire? Todd Bridgman 10. Overmanagement and the problem of moral consciousness Hervé Laroche 11. Tying some ends together Christina Garsten and Tor Hernes 2008: 6-1/4 x 9-1/4: 184pp Hb: 978-0-415-43759-2: $175.00 Pb: 978-0-415-43760-8: $44.95 eBook: 978-0-203-89156-8 • AVAILABLE AS A COMPLIMENTARY COPY

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BUSINESS MANAGEMENT

Inside Intuition Eugene Sadler-Smith, University of Surrey, UK This book provides a highly readable scientific explanation of “gut feeling”, and the sometimes profound effects it can have in decision-making in business, management and other professional contexts. Using examples ranging from Boeing to Buddhism, it explains how managers and other decision makers can make better use of this pervasive, involuntary and ubiquitous phenomenon in their personal and professional lives to support creativity, innovation and interpersonal functioning. 2007: 5-1/2 x 8-1/2: 368pp Hb: 978-0-415-41452-4: $185.00 Pb: 978-0-415-41453-1: $60.95 eBook: 978-0-203-93207-0

The Routledge Companion to Creativity

The Student’s Guide to Successful Project Teams

Edited by Tudor Rickards, University of Manchester, UK, Mark A. Runco, University of Georgia at Athens, USA and Susan Moger, University of Manchester, UK

William A Kahn, Boston University

Creativity can be as difficult to define as it is to achieve. This is a complex and compelling area of study and this volume is perfectly poised to explore how creativity can be better understood, and used, in a range of contexts. The book not only centres on creativity in wider organizational theory, but also defines the conditions in which creativity can flourish, and assesses how the contemporary business environment has an impact on creative solutions. The volume grounds the concept of creativity in a sound theoretical framework and explores issues of practical and theoretical consequence covering a range of themes, including: • innovation and entrepreneurship

• personal creativity

This new guidebook is a core text on how to help student project teams confront and successfully resolve issues, tasks and problems. Sections include conceptual material, stories and illustrations, and exercises. Students and teachers in Organizational Behavior, Management, Marketing and all psychology disciplines will find this book of interest.

• structured interventions

Selected Table of Contents:

• creativity and design

The Triple Helix University-Industry-Government Innovation in Action Henry Etzkowitz, University of Newcastle Business School, UK Essential reading for researchers, students, and professionals in entrepreneurial innovation management, this book develops the method and theory of university-industrygovernment relations as the means to create more effective innovation systems.

2008: 6 x 9: 176pp Hb: 978-0-415-96450-0: $170.00 Pb: 978-0-415-96451-7: $34.95 eBook: 978-0-203-92960-5

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“I think this book would be an excellent supplement to a standard Organizational Behavior textbook and would serve to open the class up to a rich learning experience. The biggest feature of the book is that it encourages appropriate, useful conversations within teams. I think that its emphasis on interaction and attention to process give it great applied value. The book’s use of examples helps put the theory into action and helps create the bridge between data and practice in real groups“ – Bryan Bonner, University of Utah, David Eccles School of Business

• environmental influences • knowledge management • meta-theories of creativity

Comprising contributions written by an unusually wide array of leading creativity scholars, The Routledge Companion to Creativity is an insightful and cutting edge resource. It is an essential purchase for anyone with an interest in creativity from a business, psychology or design perspective. Selected Table of Contents: Section 1: Introduction Section 2: Design and Creativity Section 3: Managing Turbulence Section 4: Innovation and Entrepreneurship Section 5: Environmental Influences Section 6: Structural Interventions Section 7: Personal Characteristics Section 8: Knowledge Generation and Management Section 9: Meta-Concepts (Ideas on Ideas) Section 10: ‘Square Pegs/Round Holes’ 2008: 6-3/4 x 9-3/4: 400pp Hb: 978-0-415-77317-1: $150.00 eBook: 978-0-203-88884-1

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1. Dimensions of the Student Project Team. 2. The Learning Team. 3. Team Formation. 4. Team Roles and Responsibilities. 5. Influence and Decision Making. 6. Process Improvements. 7. Useful Conflicts. 8. Full Engagement. 9. Final Examinations. Appendix. Project Team Development Exercises 2008: 6 x 9: 216pp Hb: 978-1-84169-893-9: $49.95 Pb: 978-0-8058-6184-6: $29.95 • AVAILABLE AS A COMPLIMENTARY COPY

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BUSINESS MANAGEMENT

2ND EDITION

The Routledge Companion to International Business Coaching

The Psychology of Executive Coaching

Edited by Michel Moral, University of Paris VIII, France and Geoffrey Abbott, Institute of Executive Coaching, Australia

Theory and Application, Bruce Peltier

This important new Handbook offers the first comprehensive and detailed introduction to the theory and practice of international business coaching, drawing on the very latest academic research, as well as realworld examples of international best practice.

FORTHCOMING

This book provides a comprehensive translation of psychotherapy theory and skills for the would-be executive coach. It was written to help clinical mental health practitioners understand the culture and expectations of the corporate and business world, as well as how to use their hard-earned skills effectively in executive coaching. The book begins with a clear explanation of how coaching differs from counseling and how to explain this to prospective new clients. Eight chapters translate popular therapies into coaching strategies, along with a guide for assessing executives. One chapter describes the challenges women face as managers and executives and proposes effective coaching methods. Lessons from successful athletic coaches are integrated into consulting skills. Essential business school lessons in leadership, marketing, and the corporate viewpoint and vocabulary are included for the therapist seeking greater understanding of the executive’s point of view. A final chapter describes how to make the transition from the world of therapy to the workplace world of the corporate coach. Selected Table of Contents: Preface. Introduction. 1. Assessment. 2. Developmental Psychology and Adult Development. 3. The Psychodynamic View. 4. Behavioral Concepts. 5. The Person-Centered Approach. 6. Cognitive Psychology and Cognitive Therapy. 7. Family Therapy and Systems Thinking. 8. The Existential Stance. 9. Social Psychology and Coaching. 10. Hypnotic Communication. 11. Emotional Intelligence. 12. Lessons from Athletic Coaches. 13. Coaching Women. 14. Psychopathology. 15. Leadership. 16. Workers, Managers, and Leaders. 17. Ethics in Coaching. 18. Making the Transition. Index September 2009: 6 x 9: 384pp Pb: 978-0-415-99341-8: $37.95 eBook: 978-0-203-88610-6

This book provides practitioners and students with an innovative theoretical framework, which extends existing coaching models to place coaching within cultural, organizational and group-team contexts. Contributors from around the world explore different perspectives and practices and offer practical tools to apply the theories and models to the real-life business context. The Routledge Companion to International Business Coaching is essential reading for all trainee business coaches, all students of coaching theory and method, and for all business leaders looking to understand better the role of the modern business coach. Selected Table of Contents: Introduction Section 1: International Coaching Frameworks and Tools Section 2.1: Organizational Challenges and Opportunities: Individual Section 2.2: Organizational Challenges and Opportunities: Collective Conclusion 2008: 6-3/4 x 9-3/4: 392pp Hb: 978-0-415-45875-7: $200.00 eBook: 978-0-203-88679-3

The Corporate Social Responsibility Reader Edited by Jon Burchell, University of Sheffield, UK Including key articles and original perspectives from academics, NGOs and companies themselves, The Corporate Social Responsibility Reader is a welcome and insightful introduction to the important issues and themes of this growing field of study. Case studies examine major international corporations like Coca Cola and Starbucks, whilst broader articles discuss thematic trends and issues within the field. This comprehensive but eclectic collection provides a wonderful overview of CSR and its place within the contemporary social and economic landscape. It is essential reading for anyone studying business and management, and its ethical dimensions. Selected Table of Contents: Section 1: Contemporary Pressures and the Changing Relationships between Business, the State and Civil Section 2: Challenges to Contemporary Business Practice Section 3: What Should Businesses be Responsible for and Why Should they Care? Section 4: Shaping the New Business Agenda: Guidelines and Actions Section 5: The Opening Up of the Business Community: Engagement, Transparency and Honesty Section 6: Can Companies ever be Socially Responsible?: Assessing the Boundaries of CSR and Looking to the Future for Responsible Business 2008: 6-3/4 x 9-3/4: 312pp Hb: 978-0-415-42433-2: $175.00 Pb: 978-0-415-42434-9: $60.95 • AVAILABLE AS A COMPLIMENTARY COPY

Credit and Consumer Society Dawn Burton, Queen Mary, University of London, UK The language of credit and debt is almost ubiquitous in daily life. This groundbreaking book argues that we have entered an era in which credit and debt are sanctioned, delivered and collected through new cultural and economic mechanisms. 2007: 6-1/4 x 9-1/4: 176pp Hb: 978-0-415-40521-8: $155.00 Pb: 978-0-415-40522-5: $50.95

FORTHCOMING

Demystifying Business Celebrity Eric Guthey, Copenhagen Business School, Denmark, Timothy Clark, Durham Business School, UK and Brad Jackson, The University of Auckland Business School, New Zealand Business celebrities have been around for as long as big business itself, but this is the first book to provide a systematic exploration of how they are constructed and why they exist. Business celebrities include entrepreneurs, CEOs, and management gurus. The book argues that these individuals are not self-made, but rather are created by a process of widespread media exposure to the point that their actions, personalities and even private lives function symbolically to represent significant dynamics and tensions prevalent in the contemporary business environment. Demystifying Business Celebrity raises questions about the impact and significance of the production of celebrity upon our understanding of, and our ability to promote the practice of leadership in an enlightened manner. The book will prove a useful addition to the enlightened business student’s bookshelf and will be informative reading for all those with an interest in business and management. Selected Table of Contents: 1. Introduction: Why Demystifying Business Celebrities Matters 2. Business Celebrities and the Celebrity Business 3. Management Gurus as Management Fashion Celebrities 4. The Many Faces of Business Celebrity 5. Open Season: The Celebrity CEO Backlash 6. The Celebrification of Heroic Leadership 7. The Production of Business Celebrities and the Production of Leadership July 2009: 5-1/2 x 8-1/2: 160pp Hb: 978-0-415-32781-7: $160.00 Pb: 978-0-415-32782-4: $49.95

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BUSINESS MANAGEMENT

The Retailing Reader

FORTHCOMING

Edited by John Dawson, Anne Findlay, University of Stirling, UK and Leigh Sparks, University of Stirling, UK

Full Range Leadership Development

Featuring work from seminal theorists in the area and charting the development of retailing as an important discipline in its own right, this superb volume examines the key themes in contemporary retailing. Organized into five sections, each of which includes an illuminating editorial overview, The Retailing Reader examines: • consumers and shoppers • retail branding and marketing • merchandising and buying; • strategy, power and policy • international retailing. Extensive case studies include an analysis of the British grocery market, the strategies embodied by Nike Town stores, and the development of retail economies in China and Latin America. The Retailing Reader presents a comprehensive overview of this important area of study, and is an ideal companion for any student of retailing, marketing or business and management. Selected Table of Contents: Part 1: Consumers and Shoppers Part 2: Retail Branding and Marketing Part 3: Merchandising and Buying Part 4: Retail Strategy, Power and Policy Part 5: International Retailing 2008: 6-3/4 x 9-3/4: 488pp Hb: 978-0-415-35638-1: $215.00 Pb: 978-0-415-35639-8: $74.95 • AVAILABLE AS A COMPLIMENTARY COPY

Winning Score How to Design and Implement Organizational Scorecards Mark Graham Brown, Manhattan Beach, California, USA Highlighted with valuable tips and Brown’s firsthand experiences, Winning Score is an excellent tool for constructing a performance measurement system. It explains how to lay the foundation for the balanced scorecard by developing operational and strategic plans. The book covers how to identify strengths, weaknesses, opportunities, and threats, design data collection strategies, link the scorecard to other systems in an organization, develop a performance index, and avoid the top 10 measurement mistakes. In addition, case studies of actual scorecard implementation in different sectors, such as manufacturing, service, support, and government are included.

Pathways for People, Profit and Planet John J. Sosik, The Pennsylvania State University, University Park, USA and Dongil (Don) Jung, San Diego State University, California, USA “This book promises to apply the concepts of transformational and transactional leadership to vivid, real world examples and guide the reader in considering how to diagnose leadership situations and apply behaviours at work. The book’s structure is logical and clear. The book covers new territory in that it focuses explicitly on full range leadership, which is a development that emerged from Bass’s influential concepts of transformational and transactional leadership. The book has a clear applied tone that should be useful to students and managers.” -Manuel London, SUNY Stonybrook Full range leadership development strives to grow transformational leadership in organizations at all levels including followers, thereby generating numerous positive outcomes at all levels . Organizations that support and develop transformational leadership across organizational levels are more productive and profitable, attract and retain high quality associates, promote creativity and innovation, garner trust and commitment from employees, and are strategically positioned to respond well to changes in the market. This book presents the different theories of leadership and concentrates on the process model of Full Range Leadership that explains the concepts and procedures by which leaders affect their followers (individual leadership) teams (leader to team) and organizations (leader to larger systems) This book can be used by practitioners or students as the author will provide practical action steps for how to best develop and display behaviours in the Full Range Leadership Development model. Selected Table of Contents: 1. Introducing a Full Range of Leadership Development 2. The Full Range Leadership Development System 3. Idealized Influence Behaviors and Attributes: The Humane Side of Transformational Leadership 4. Inspirational Motivation: The Emotional Side of Transformational Leadership 5. Intellectual Stimulation: The Rational Side of Transformational Leadership 6. Individualized Consideration: The Nurturing Side of Transformational Leadership 7. Contingent Reward and Management-By-Exception Active: The Two Faces of Transactional Leadership 8. Managementby-Exception Passive and Laissez-Faire: Inactive Forms of Leadership 9. Sharing Full Range Leadership within Teams 10. Full Range Leadership Development for Strategic, Social and Environmental Leadership Initiatives. Appendix: Master of Leadership Development Program August 2009: 6 x 9: 204pp Hb: 978-1-84872-805-9: $50.00 Pb: 978-1-84872-806-6: $23.95 • AVAILABLE AS A COMPLIMENTARY COPY

2007: 6 x 9: 336pp Pb: 978-1-56327-363-6: $36.95.95

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Supply Chain Management 4 VOLUME SET Edited by Steve New, Said Business School, University of Oxford, UK The burgeoning academic and professional interest in SCM can be traced to a variety of causes including the pressures on organizations to outsource non-core activities; globalization; a growing appreciation of the dynamics of “lean supply” Japanese sourcing practices; the growth of the use of IT for collaborative logistics planning; and, more recently, the frenzy around “B2B” e-commerce. This has led to an unprecedented growth of practitioner-orientated publications and a similar development in academic activity. The sheer scale of the growth in SCM research output makes this collection especially timely and welcome. Furthermore, ideas at the heart of SCM have also become the concern of much academic work that goes on under labels other than business and management, and the collection will include insights and research from these different disciplinary perspectives. Edited by a leading SCM researcher at the University of FORTHCOMING Oxford’s Saô d Business School, this collection brings together carefully selected key historical papers along with cutting-edge research. The organization of the four volumesóon operational integration, relational and functional integration, explanatory frameworks, and the ethics, environment and social impacts of SCMóemphasizes the important key themes and interconnections in the field. Together with the editor’s newly written introductory essays, this organization will enable users to make sense of the wide range of approaches, theories, and concepts that have informed SCM thinking and practice to date. It is an essential collection destined to be valued as a vital research resource by all scholars and students of the subject. Selected Table of Contents: VOLUME 1: Operational Integration. VOLUME 2: Relational and Functional Integration. VOLUME 3: Explanatory Frameworks: Economics, Geography, Social Analysis. VOLUME 4: Ethics, Environment and Social Impacts

Series: Critical Perspectives on Business and Management 2008: 6-1/4 x 9-1/4: 1600pp Hb: 978-0-415-41678-8: $1155.00

NEW 2ND EDITION

The Basics of Performance Measurement, Second Edition Jerry L. Harbour, Battelle, Albuquerque, NM, USA This book contains brief examples of all types of performance measures and explains how to create effective performance measures. It also gives you a fivestep method for developing a performance measurement system that includes selecting performance measurement families and hierarchies tailored to different levels within the organization. A special feature of this book is a section on performance measurement displays to encourage active measurements. Selected Table of Contents: Performance Measurement. Types of Performance Measures. A Family of Measures. Performance Measurement Hierarchies. Units of Measure. Collection and Distribution. Performance Measure Displays. Interpretation and Action. Putting It All together. Further Reading. Index. June 2009: 6 x 9: 80pp Pb: 978-1-4398-0249-6: $14.95

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BUSINESS MANAGEMENT

The Performance Paradox Understanding the Real Drivers that Critically Affect Outcomes

Mastering the Rules of Competitive Strategy A Resource Guide for Managers

Jerry L. Harbour, Battelle, Albuquerque, NM, USA

Norton Paley, Locust Valley, New York, USA

This volume, a complement to Jerry Harbour’s, The Basics of Performance Measurement, empowers managers to establish protocols that will measure and improve the performance of their employees and ultimately, their businesses. Harbour begins with a conceptual overview of performance as a whole. He then explores practical implications, covering modeling, measuring, and improved performance. Augmented by case studies, this work demonstrates how simple models can be of great benefit. By examining real-world examples of how abstract ideas can be concretely applied, Harbour can help transform any business or organization into a high-performance one where results are obtained, rather than imagined.

Organized to blend selected historical lessons with modern business practice, this book provides a solid platform for understanding, developing, and applying competitive business strategies. The author defines nine irrefutable strategy rules and backs then up with actual case examples, quick-tip guidelines, and applications. The book guides you through strategic thinking processes and shows you how to apply them when fighting today’s competitive battles. To further assist you, the book supplies a unique feature at the end of each chapter, A Strategy Diagnostic Tool, that provides a reliable performance measure to support you in building, evaluating, and monitoring business strategies.

2008: 6 x 9: 192pp Hb: 978-1-56327-390-2: $34.95

2007: 6-1/8 x 9-1/4: 248pp Hb: 978-1-4200-6809-2: $73.95

FORTHCOMING

NEW

Managing Military Organisations Theory and Practice Edited by Joseph Soeters, Tilburg University, the Netherlands, Paul van Fenema and Robert Beeres This up-to-date book examines the challenges and issues policy-makers and commanders have to deal with while conducting military operations and preparing their units for deployment.

Series: Cass Military Studies June 2009: 6-1/4 x 9-1/4: 256pp Hb: 978-0-415-48406-0: $115.00

Management and Leadership in Social Care Theoretical perspectives John Lawler, Bradford University, UK and Andy Bilson, University of Central Lancashire, UK Management and leadership are increasingly important within the organisation and delivery of social care services and now form part of the post qualification framework for social workers. Yet, whilst there is a relatively broad understanding of management concepts and their application in social care, students and managers are often encouraged to not challenge the status quo. Furthermore, leadership is open to a wide range of interpretations and is often ill-defined with the expectation that we share a common understanding of the term. This text promotes an appreciation of the development of management and leadership thinking and the different themes which inform current ideas on those topics. It considers these topics from other theoretical standpoints in order to stimulate readers to consider their own experience and expectations of management and leadership. It then demonstrates ways in which these standpoints might be used to analyse the work, management and leadership within social care organisations and ways in which such organisations might then develop, encouraging reflection on current practice. This text is essential reading for students of management and leadership in social care as well as being an invaluable resource for managers who simply wish to reflect on their practice. September 2009: 6-3/4 x 9-3/4: 224pp Hb: 978-0-415-45905-1: $140.00 Pb: 978-0-415-46703-2: $39.95

NEW

Managing Knowledge in the Construction Industry Alexander Styhre, Chalmers University of Technology, Sweden This new book draws on hard data from three separate research programs in Sweden and shows how the concept of knowledge can make sense in the construction industry, an industry which can be viewed in essence as being engaged in the material transformation of “nature into buildings”. In particular it explores and examines three different businesses: a medium sized construction firm; WingÂrdh Architecture, Sweden’s most prestigious architecture firm; and BESAB, a specialist concrete injection firm working on underground construction. An emerging theme is the situational and context-bound nature of knowledge in the construction industry, thus showing “knowledge” to be a remarkably heterogeneous concept. A range of readers should find the book useful, from students and construction managers through to researchers.

Series: Spon Research February 2009: 6-1/4 x 9-1/4: 216pp Hb: 978-0-415-46344-7: $135.00 eBook: 978-0-203-08998-9

NEW

Internal and External Aspects of Corporate Governance Ahmed Naciri, University of Montreal, Quebec, Canada An effective system of corporate governance has both internal and external aspects that have to be sufficiently responsive if governance is to succeed. In this book, Ahmed Naciri examines these two core aspects or the latest buzzword in business and management theory. Internal aspects include ownership structure, the board of directors and committees, internal control, risk management, transparency and financial reporting. External aspects can either be market-oriented, or can take the form of credit ranking, and/or social requirements. Due to the original orientation of the Sarbanes/Oxley Law, concentrating solely on financial disclosure and given its decisive and tremendous influence on all other similar corporate governance legislations all over the world, most writings on corporate governance have dealt with solely internal corporate governance mechanisms. This book’s aim is to fill the gap by using a systemic approach and giving a global picture of the corporate governance theoretical foundations, mainly by putting the emphasis on its double dimension: internal and external.

Series: Routledge Studies in Corporate Governance April 2009: 6 x 9: 288pp Hb: 978-0-415-77641-7: $140.00

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NEW

Managing Service Firms The Power of Managerial Marketing Per Skålèn, Stanford University, USA Based on a conceptual analysis of marketing texts, particularly service marketing texts, and a case study of a service firm that utilizes approaches to managing organizations that have been developed within the boundaries of marketing, this book presents a critical examination of marketing as a managerial practice. Skâlèn focuses in particular on the managerial research tradition and managerial practice referred to as service marketing (sometimes service management), which is seen as a “dominant managerial logic” by many marketing scholars. This book contributes to critical marketing research since this research tradition lacks studies of empirical responses to managerial marketing which articulate a radical social critique. February 2009: 6 x 9: 288pp Hb: 978-0-415-47326-2: $130.00

New Technology @ Work Paul Boreham, University of Queensland Social Research Centre, Australia, Rachel Parker, University of Queensland, Australia, Paul Thompson, University of Strathclyde, UK and Richard Hall, University of Sydney, Australia Conventional debates about new technology often invoke optimistic visions of enhanced democracy, rising skills and economic abundance; others predict darker scenarios such as the destruction of jobs through labour-eliminating devices. This book proposes an alternative perspective, arguing that technology can be powerful, but in and of itself has no independent causal powers. It considers the impact of new technologies on manufacturing, clerical, administrative and call centre employment, in both managerial and professional arenas, and introduces the growing phenomena of telework. The book also assesses the important political and economic forces that restrict or facilitate the flow of new technologies on national and global levels. New Technology @ Work is an illuminating and thoughtprovoking text that will prove invaluable to all serious students of business, management and technology. 2007: 6-1/4 x 9-1/4: 240pp Hb: 978-0-415-26896-7: $145.00 Pb: 978-0-415-26897-4: $58.95 eBook: 978-0-203-64700-4

International Corporate Governance A Comparative Approach

Comprehensive and up-to-date, this important textbook analyzes the escalating crisis in corporate governance and the growing interest in its reform across the globe.

NEW

It:

Steve Denton, Leeds Metropolitan University and Sally Brown, Leeds Metropolitan University, UK

• investigates the reasons for the failure of Enron, WorldCom, Tyco, Parmalat and other major international corporations • examines the role of international standards of corporate governance, with the intervention of the OECD, World Bank and IMF • explores the continuing cultural diversity in corporate and institutional forms in the United States and UK, Europe and Asia Pacific. Illustrated with a wealth of up-to-the minute case studies and packed full of excellent illustrative material that guides student readers through this complex subject, International Corporate Governance is a must read for anyone studying corporate governance today. 2007: 7-1/2 x 9-3/4: 544pp Hb: 978-0-415-32309-3: $205.00 Pb: 978-0-415-32310-9: $71.95 eBook: 978-0-203-30072-5 • AVAILABLE AS A COMPLIMENTARY COPY

A Practical Guide to University and College Management Beyond the Bureaucracy

Drawing on a wealth of management experience, this edited collection pulls together advice and practical guidance from expert managers working in the field of Higher Education. Each chapter is underpinned by theoretical perspectives to support invaluable pragmatic hints, mini-case studies, practical examples, and sample guidelines. It is essential reading for anyone who works in university administration or aspires to do so. August 2009: 6 x 9: 304pp Hb: 978-0-415-99717-1: $150.00 Pb: 978-0-415-99718-8: $49.95 eBook: 978-0-203-87455-4

Managing Project Ending Virpi Havila, Uppsala University, Sweden and Asta Salmi, Helsinki School of Economics, Finland Expertly mixing theory and practice and providing readers with a guide on how to projects efficiently, this book explores how best to manage a product failure and an unscheduled end of a project.

The Peak Performing Organization Edited by Ronald J. Burke, York University, Canada and Cary L. Cooper, Lancaster University, UK Burke and Cooper present an international collection of current research and new perspectives, examining why people and human resource management matter to the success of organizations and presenting examples of efforts to build more satisfying and effective organizations that have worked.

Series: Routledge Research in Organizational Behaviour and Strategy 2008: 6-1/4 x 9-1/4: 400pp Hb: 978-0-415-45170-3: $160.00

Values-based Service for Sustainable Business Lessons from IKEA Bo Edvardsson, Karlstad University, Sweden and Bo Enquist, Karlstad University, Sweden This is the first book on the role of values in developing and managing service companies, emphasizing sustainable business. The authors examine the role of values in forming a service culture which creates customer value.

Series: Routledge Advances in Management and Business Studies 2008: 5-1/2 x 8-1/2: 128pp Hb: 978-0-415-42337-3: $125.00 eBook: 978-0-203-88666-3

AIDS and Business Saskia Faulk, University of Lausanne, Switzerland and Jean-Claude Usunier, University of Lausanne, Switzerland Complete with an impressive collection of complex background and research on HIV/AIDS and a foreword by Dr. Peter Piot, former Executive Director of UNAIDS, this volume collects case studies of managers worldwide faced with challenging HIV/AIDS-related management decisions. AIDS and Business will fascinate the general reader seeking an understanding of the HIV/AIDS pandemic and to the advanced reader looking to develop a more sophisticated understanding of the impact of the disease.

Series: Routledge Advances in Management and Business Studies February 2009: 6 x 9: 354pp Hb: 978-0-415-45463-6: $150.00 eBook: 978-0-203-87468-4

Series: Routledge Studies in Management, Organizations and Society 2008: 5-1/2 x 8-1/2: 144pp Hb: 978-0-415-45853-5: $95.00

Thomas Clarke, Thomas Clarke is Professor of Corporate Governance at UTS, Sydney, Australia. He is the author of numerous books and the Series Editor of the Routledge Contemporarary Corporate Governance Series.

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ENTREPRENEURSHIP

The Formation and Development of Small Business Issues and Evidence Peter Johnson, Durham University, UK Here Peter Johnson has put together a collection of his groundbreaking research. Now in one volume for the first time, it will be of great interest to those in every area of business and economics.

Series: Routledge Studies in Small Business 2008: 6-1/4 x 9-1/4: 256pp Hb: 978-0-415-39409-3: $160.00 eBook: 978-0-203-92794-6

NEW

User-Innovation Barriers to Democratization and IP Licensing Viktor Braun, Massachusets Institute of Technology, USA and Cornelius Herstatt, Technology University of Hamburg, Germany Economic growth is highly dependent on technological progress and innovation, yet the sources from which these innovations originate are still largely misunderstood and untapped. Recent research has demonstrated that users, rather than manufacturers, are often a critical source of innovation in numerous fields from extreme sports to medical devices to software. This book systematically identifies the most important barriers to user-innovation and critically evaluates the democratization of innovation argument by critically assessing the main legal, economic, technological and societal barriers to user-innovation for the first time and proposing alternative possibilities.

Series: Routledge Studies in Innovation, Organizations and Technology March 2009: 6 x 9: 274pp Hb: 978-0-415-77719-3: $120.00

NEW

The Management of Small and Medium Enterprises Edited by Matthias Fink, Vienna University of Economics and Business Administration, Austria and Sascha Kraus, University of Oldenberg, Germany

NEW

Philosophy and Organization

Management and the Dominance of Managers

Edited by Campbell Jones, University of Leicester Management Centre, UK and Renè ten Bos, Radbound University, the Netherlands

Thomas Diefenbach, Statchclyde University, UK Managers are powerful. The organizations of our time are in essence managerial organizations, even our societies are managerial societies. This book looks behind the portrait of management as value-free “technicality” and challenges the image of managers as the selfless pursuer of an organization’s survival and development. It explains that individual interests and careers of managers are only part of a wider epochal and historic picture – the picture of managers as the new ruling class using and misusing organizations for their own personal and group interests while portraying their own roles and actions as “increasing the efficiency of organizations” and “serving the public interest”.

Series: Routledge Studies in Management, Organizations and Society March 2009: 6 x 9: 282pp Hb: 978-0-415-44335-7: $140.00

FORTHCOMING

Management History Morgen Witzel, University of Exeter, UK Management History is not simply a book about the history of business or even the history of management. The goal of the text is not to argue that it is important that managers should learn history, but rather to show directly how understanding history can help in turn to understand the management of today and tomorrow. Unlike some other books on the subject, this book takes account of the long-term development of management. Similarly, it draws material and case studies from management around the world, not just from the Anglo-American-European milieu. Chapters are devoted to the development of the main functional fields in management education: Organizational behavior and theory, strategy, human resource management, marketing, finance, and so on. August 2009: 7 x 10: 380pp Hb: 978-0-415-96334-3: $160.00 Pb: 978-0-415-96335-0: $51.95 • AVAILABLE AS A COMPLIMENTARY COPY

Collecting work from dozens of leading scholars in fields ranging from management and entrepeneurship to human resource management and strategy, this book aims to supply readers with an overview of the field of research in management of SMEs and new ventures as well as in depth knowledge on a variety of related topics. The essays collected here are focused and practical, offering a variety of explicit and pragmatic recommendations for action and developing new tools and strategies useful to scholars and students as well as practitioners working in the field of SME and new venture management and consulting.

Featuring original contributions from some of the most exciting scholars writing at the intersection of philosophy and organization today, this accessible volume provides readers with a complete overview of this complex subject. Selected Table of Contents: Introduction Part 1: Images 1. Organization: Recovering Philosophy 2. The Uselessness of Philosophy 3. What is Philosophy of Organization? 4. Critique and Resistance: On the Necessity of Organizational Philosophy Part 2: Engagements 5. Ask not What Philosophy can do for Critical Management Studies 6. Reading Critical Theory 7. Why Feminist Ethics? 8. Race, Revolution and Organization Part 3: Illuminations 9. Workers of the World – Relax!: Introducing a Philosophy of Idleness to Organization Studies 10. Messing up Organizational Aesthetics 11. Singular Plurality and Organization 12. Double-Crossing the Landscapes of Philosophy: Conjoining the Transparency of “Things” with the Veil of Language 13. After Power: Artaaud and the Theatre of Cruelty 2007: 6-1/4 x 9-1/4: 248pp Hb: 978-0-415-37117-9: $175.00 Pb: 978-0-415-37118-6: $50.95 eBook: 978-0-203-03085-1

FORTHCOMING

Strategic Corporate Entrepreneurship Theodore T. Herbert, Crummer Graduate School of Business, Rollins College, USA Strategic Corporate Entrepreneurship brings together the very latest and most impactful knowledge and applications of how companies become more entrepreneurial, focusing on the various factors that affect the organizationís internal state of entrepreneurialism, outcomes from that state, elements that hinder achieving a condition of higher entrepreneurial functioning, strategies to enhance being entrepreneurial, and the role of executives in promoting and sustaining the organizationís entrepreneurialism strategy Table of Contents: 1. Introduction Case studies: The Medici Bank; the tomb workers of Deir al-Madina; Hudson’s Bay Company 2. Organization Case studies: Pierre du Pont; the Cistercian Order; Bethlehem Steel; Oneida 3. Strategy Case studies: Lever Brothers; Mitsubishi; Francesco Datini 4. Human resource management Case studies: Cadbury Brothers; Bat’a Shoes; John Lewis; Carl Zeiss Jena 5. Marketing Case studies: H.J. Heinz; Bon MarchÈ; Tongrentang Pharmacy; Colt Firearms; Thomas Cook 6. Finance Case studies: United States Steel; Bank of England; Fateh Chand 7. Technology and innovation Case studies: Reuter’s; Richard Arkwright; Renold Chains; Lyons Electronic Office; the Ming Dynasty’s navy 8. Business and society Case studies: Standard Oil; New Lanark; Sir Basil Zaharoff; Filene Stores 9. Leadership Case studies: Four Leaders (George Eastman, Edwin Gay, Edwin Land, John Patterson); Henry Ford 1909 and 1929; William Pirrie 10. Conclusions August 2009: 7 x 10: 400pp Hb: 978-0-415-98959-6: $160.00 Pb: 978-0-415-98960-2: $47.95 • AVAILABLE AS A COMPLIMENTARY COPY

Series: Routledge Studies in Small Business March 2009: 336pp Hb: 978-0-415-46724-7: $140.00

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ENTREPRENEURSHIP

FORTHCOMING

The Economics of Small Firms

Advances in Strategic Corporate Entrepreneurship

The Culture of Entrepreneurship

An Introduction

Key and Current Readings

Erik Ringmar, London School of Economics, UK

Theodore Herbert, University of Exeter, UK

This contemporary text provides an introduction to some of the main theories and practices of entrepreneurship. It discuses what entrepreneurship is and who entrepreneurs are, and which factors - social, institutional and cultural - influence and facilitate their development. These ideas are extrapolated into a discussion of how organizations develop an entrepreneurial spirit, and what role entrepreneurship plays in achieving economic growth.

As a companion volume to Herbert’s Strategic Corporate Entrepreneurship textbook, Advances in Strategic Corporate Entrepreneurship presents readings from the current literature which offer cutting-edge insights into fundamental and critical processes for companies evolving to higher levels of innovativeness and entrepreneurialism. Selected Contents: 1. Competitive strategy and CE 2. The role of the Top Management Team in formulating and implementing CE 3. Lessons from CE initiatives 4. The MNC and CE 5. Diffusion strategies for CE 6. Outcomes and evaluation strategies for CE 7. Entrepreneurial orientation and intensity August 2009: 7 x 10: 400pp Hb: 978-0-415-98957-2: $160.00 Pb: 978-0-415-98958-9: $54.95 • AVAILABLE AS A COMPLIMENTARY COPY

The Social Origins of Failure and Success

Engagingly written, and full of original insights and examples, this book is of great interest to anyone interested in all aspects of the phenomenon of entrepreneurship. December 2009: 6 x 9: 224pp Hb: 978-0-415-39031-6: $135.00 Pb: 978-0-415-39032-3: $39.95

Peter Johnson, Durham University, UK Student-friendly and international in scope and relevance, this book provides an accessible introduction to the economics of small business for those with little knowledge of economics. Selected Table of Contents: 1. Introduction 2. Why Study Small Firms? 3. The Entrepreneurial Function 4. Setting Up in Business 5. Variations in Formation Activity 6. Survival and Growth 7. The Economic Role of Small Firms 8. Finance 9. Issues in Policy 10. Some Implications for Small Business Management 2007: 6-1/4 x 9-1/4: 176pp Hb: 978-0-415-39337-9: $145.00 Pb: 978-0-415-39338-6: $50.95 • AVAILABLE AS A COMPLIMENTARY COPY

FORTHCOMING

Entrepreneurship

Entrepreneurship, Innovation and Regional Development

Theory & Context

Jay Mitra, University of Essex, UK

FORTHCOMING

Carole Howorth, Lancaster University, UK and Paul Westhead, University of Nottingham, UK Entrepreneurship is one of the fastest growing subject areas in the business and management area with an increasing number of specialist MBAs and Masters courses being developed. Providing a theoretical underpinning to entrepreneurship, this textbook, authored by two leading academics in the field, gives an overview of the context and theory of entrepreneurship, and illustrates the progress and development of the field. Student-friendly, with a wealth of paedogogical features, plenty of boxed examples, five recurring indepth case studies, and an accompanying lecturer support website, this book illustrates the development of ideas through the life of real-life entrepreneurial ventures drawn from a variety of countries. Selected Table of Contents: 1. Introduction: Overview of the Field of Entrepreneurship 2. New Firms and Entrepreneurship 3. The Entrepreneurial Process: Economic Theories 4. The Entrepreneurial Process: Non-Economic Theories 5. The Entrepreneurial Process 6. Organizational Forms Selected by Entrepreneurs 7. Organization Development: Conceptual Models 8. Organization Development: Resources 9. Types of Entrepreneurs 10. Linking Entrepreneurship with the External Environment 11. Outcomes from the Entrepreneurial Process. Conclusions and Themes for Further Research December 2009: 6-3/4 x 9-3/4: 304pp Hb: 978-0-415-40535-5: $150.00 Pb: 978-0-415-40536-2: $48.95 • AVAILABLE AS A COMPLIMENTARY COPY

The first definitive text on entrepreneurship and innovation management, this book examines both large and small businesses, and other organizations concerned with the creation and development of new products, services and new management strategies. Its distinctiveness stems from its wide, inclusive focus, its use of international case studies and its ability to emphasize the symbiotic relationship between innovation, organizational learning, and entrepreneurship in different types of organizations. This book introduces and explains the value of entrepreneurship and innovation for business and regional economic development and firmly establishes the link between entrepreneurship, innovation and learning in business and economic regeneration, and the contributory factors for their success. In addition it supports postgraduate teaching and research thorough explanation and the provision of empirical evidence and practical examples, and introduces original ideas, empirical concepts and practical examples on the subject. Selected Table of Contents: 1. Introduction to Entrepreneurship and Innovation 2. Theories of Entrepreneurship and Innovation 3. Contexts for Entrepreneurship and Innovation 4. Organization Learning, Entrepreneurship and Innovation 5. Creativity in Entrepreneurship and Innovation 6. Technology, Entrepreneurship and Innovation 7. Entrepreneurship Research, Education and Training 8. New Venture Finance, Entrepreneurship and Innovation 9. The Wider Context for Learning, Innovation and Regional Economic Development October 2009: 6-3/4 x 9-3/4: 320pp Hb: 978-0-415-40515-7: $150.00 Pb: 978-0-415-40516-4: $48.95 • AVAILABLE AS A COMPLIMENTARY COPY

NEW

What Every Engineer Should Know About Starting a High-Tech Business Venture Eric Koester, Cooley Godward Kronish LLP, Seattle, Washington, USA Written by an experienced business lawyer in the technology, scientific and engineering community, this publication is for the engineer with an innovative high-tech idea or concept who needs those crucial business insights and strategies to move that idea forward. It offers key analysis on how to leave a current employer, gain access to technologies and potential talent, and considers other issues that can reduce problems down the road. It even includes a step-by-step guide for accessing and protecting intellectual property at the earliest stages.

Series: What Every Engineer Should Know January 2009: 7 x 10: 610pp Pb: 978-1-4200-7697-4: $59.95

Entrepreneurial Learning Conceptual Frameworks and Applications Edited by Richard T. Harrison, Queen’s University Belfast, UK and Claire M. Leitch, Queen’s University, Belfast, UK This book addresses the burgeoning interest in organizational learning and entrepreneurship, bringing together for the first time a collection of new papers dealing explicitly with entrepreneurial learning.

Series: Routledge Studies in Entrepreneurship 2008: 6-1/4 x 9-1/4: 368pp Hb: 978-0-415-39416-1: $155.00

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MARKETING AND ADVERTISING

Innovating for Sustainability

FORTHCOMING

Green entrepreneurship in personal mobility

Innovation and Entrepreneurial Networks in Europe

Luca Berchicci, Erasmus University, Rotterdam This book promotes our understanding of the implications of environmental issues in new product development. Through an empirical study in the humanpowered vehicle sector, Luca Berchicci examines how and to what extent the environmental ambition of product developers and managers influences the way new products and services are developed.

Series: Routledge Studies in Innovation, Organizations and Technology 2008: 6-1/4 x 9-1/4: 256pp Hb: 978-0-415-45464-3: $160.00 eBook: 978-0-203-88956-5

Energizing Management Through Innovation and Entrepreneurship European Research and Practice Edited by Milè Terziovski, University of Melbourne, Australia

5TH EDITION

Edited by Paloma Fernández Pèrez, Universitat de Barcelona, Spain and Mary Rose, Lancaster University, UK These chapters combine themes of entrepreneurship, innovation and networks with a specifically European focus, highlighting the wide variations at the national, regional and business level. These variations suggest the need to break with traditional stereotypes about Southern and Northern Europe. The book takes a Schumpeterian perspective, emphasising the importance of looking at the history of entrepreneurship and innovation, paying particular attention to the neglected area of innovation in services within firms.

Series: Routledge International Studies in Business History July 2009: 6 x 9: 248pp Hb: 978-0-415-45451-3: $150.00 eBook: 978-0-203-87300-7

This book provides an in-depth understanding of key variables that play a significant role at the various stages of the innovation process, leading to successful commercialisation of products and services.

Series: Routledge Studies in Innovation, Organizations and Technology 2008: 6-1/4 x 9-1/4: 224pp Hb: 978-0-415-43929-9: $135.00 eBook: 978-0-203-89207-7

International Marketing Strategy and Theory Sak Onkvisit, San Jose State University, USA and John Shaw, Providence College, USA Praise for the last edition “It is very rare that a single text effectively provides a comprehensive coverage of both macro and micro issues in international marketing. These authors have done an excellent job of developing a framework that admiringly integrates both these perspectives. The practical examples that effectively illustrate the concepts are impressive, as is the breadth of industries covered in the discussions and the way each chapter provides a rich collection of concepts and strategies. I would particularly applaud the extensive coverage of the cultural aspects of marketing strategies in multiple chapters. This book is a must for all aspiring managers, who want to meet international marketing challenges successfully, in a rapidly evolving business context.” - Durairaj Maheswaran, Stern Research Professor of Marketing, Stern School of Business The fifth edition of International Marketing has been written to enable managers and scholars to meet the international challenges they face every day. It provides the solid foundation required to understand the complexities of marketing on a global scale.

NEW

Fully updated, this book includes topical case studies, examples of contemporary marketing campaigns, the most relevant discussion topics and up-to-date theories, references and research findings. It is this combination of theory and practice that makes this textbook truly unique, presenting a fully rounded view of the topic rather than solely an anecodotal or descriptive. A companion website provides additional material for lecturers and students alike.

The Foundations of Female Entrepreneurship Enterprise, Home and Household in London, c. 1800-1870 Alison Kay, University of Lancaster, UK Foundations offers new insight into the motivations of the Victorian women who opted to pursue enterprises of their own and argues that industrialization inaugurated a commercial and retail revolution responsible for the creation of niche markets and service industries, expanding the variety of opportunities for women.. By engaging in empirical comparisons with men’s business, it also reveals similarities and differences with the small to medium sized ventures of male business proprietors. The link between home and enterprise is then further excavated by detailed record linkage, revealing the households and domestic circumstances and responsibilities of female proprietors. Using both discourse and data to connect enterprise, proprietor and household, Foundations provides a multidimensional picture of the Victorian female proprietor and moves beyond the stereotypes.

Selected Table of Contents: 1. Nature of International Marketing: Challenges and Opportunities 2. Trade Theories and Economic Cooperation 3. Trade Distortions and Marketing Barriers 4. Political Environment 5. Legal Environment 6. Culture 7. Consumer Behavior in the International Context: Psychological and Social Dimensions 8. Marketing Research and Information System 9. Foreign Market Entry Strategies 10. Product Strategies: Basic Decisions and Product Planning 11. Product Strategies: Branding and Packaging Decisions 12. Channels of Distribution 13. Physical Distribution and Documentation 14. Promotion Strategies: Personal Selling, Publicity, and Sales Promotion 15. Promotion Strategies: Advertising 16. Pricing Strategies: Basic Decisions 17. Pricing Strategies: Countertrade and Terms of Sale/Payment 18. Financial Strategies: Financing and Currencies 2008: 7-1/2 x 9-3/4: 736pp Hb: 978-0-415-77261-7: $185.00 Pb: 978-0-415-77262-4: $66.95 • AVAILABLE AS A COMPLIMENTARY COPY

Series: Routledge International Studies in Business History March 2009: 6 x 9: 202pp Hb: 978-0-415-43174-3: $130.00

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MARKETING AND ADVERTISING

Strategic Marketing

FORTHCOMING

NEW

An Introduction

2ND EDITION

Tony Proctor, University of Chester, UK

Boomer Marketing

Marketing: The Basics

Selling to a Recession Resistant Market

Karl Moore, Faculty of Management, McGill University, Canada and Niketh Pareek

Ian Chaston, University of Plymouth, UK

Fully updated and revised to include the latest case studies and examples from a broad range of industry sectors, this second edition of Strategic Marketing: An Introduction is a concise, thorough and enlightening textbook that demonstrates how organizations can cope with a myriad of demands by better understanding themselves, their products or services, and the world around them. From assessing internal relationships to planning and implementing marketing strategies, and featuring analysis of relationship marketing and strategic alliances, Proctor uses insights from a range of key models and theoretical frameworks to illustrate how an organization can successfully take advantage of “strategic windows” to improve its position. Core issues covered include: • marketing strategy • analyzing the business environment • the customer in the market place • targeting and positioning • marketing mix strategy. Accessibly written and supported by a user-friendly companion website, this new edition of Strategic Marketing: An Introduction is an essential resource for all students of marketing and business and management. Selected Table of Contents: 1.Marketing Strategy: Introduction and Overview 2. Portfolio Analysis 3. Analysis of the Business Enterprise 4. Industry Analysis 5. Market Analysis 6. Analysing Competition 7. Analysing the Business Environment 8. Analysing the Customer in the Market Place 9. Sustainable Competitive Advantage and Generic Strategies 10. Segmentation, Targeting and Positioning 11. Marketing Mix Strategy 12. Growth Strategies: ProductMarket Expansion 13. Facilitating the Implementation of Strategies 14. Planning and Implementing Marketing Strategies 2008: 6-3/4 x 9-3/4: 352pp Hb: 978-0-415-45816-0: $185.00 Pb: 978-0-415-45817-7: $66.95 • AVAILABLE AS A COMPLIMENTARY COPY

If you have a product you’re looking to market, or you’re seeking to learn more about the potential of online marketing, Marketing: The Basics tells you everything you need to know about the techniques marketers use to push their product to the “tipping point”. The essentials of e-commerce are explored and explained, along side more traditional marketing approaches in this revised and updated new edition. This book: • Explains the fundamentals of marketing and useful concepts such as the Long Tail • Includes an international range of topical case studies, such as Obama’s presidential campaign, Facebook, and Google

Baby boomers (consumers in the 50+ age bracket) are the wealthiest, fastest growing consumer group in the world. Despite this, the vast majority of marketing spend is focused on much younger people. Recessions always dampen consumer spending, but in the 21st century’s first recession, the decline in spending among the younger age group has been amplified by excessive borrowing and collapsing house prices. More so than ever before, the current global recession highlights the need for firms to revise their marketing strategies and practices in order to remain competitive. In this book, Ian Chaston uses original case material to propose strategic solutions that take advantage of the moneyed segments of the maturing boomer market. Key topics covered include:

• Also includes as glossary of terms, guides to further reading and critical questions to assist further thinking and study

• Marketing errors made by UK banks in the current global crisis

This lively and user-friendly introduction is perfect for professionals seeking to learn more about subject, and recommended for first-year undergraduate and MBA students.

• Customer targeting

Selected Table of Contents:

A world first, Boomer Marketing is useful for students of marketing and consumer behaviour and is essential reading for practitioners who understand the need for money-oriented marketing.

Introduction 1. What Is Marketing Management? 2. Marketing as a Corporate Function 3. Product and Placement 4. Price 5. Promotion 6. People 7. Segmentation, Targeting and Positioning 8. Market Research - Seeking Deep Insight into the Customer’s World and Mind 9. Global Marketing. Glossary. Index

• Market research • Marketing strategies and pricing innovation • Promotion and distribution

June 2009: 6-1/4 x 9-1/4: 280pp Hb: 978-0-415-48962-1: $153.00 Pb: 978-0-415-48963-8: $44.98

Series: The Basics September 2009: 5-1/4 x 7-3/4: 232pp Hb: 978-0-415-77899-2: $90.00 Pb: 978-0-415-77900-5: $17.95

Market Segmentation Success Making It Happen! Sally Dibb, Open University, UK and Lyndon Simkin, University of Warwick, UK Market Segmentation Success: Making It Happen! reviews the principles of market segmentation and target market selection in an easy-to-read format. This how-to guide offers helpful strategies to common problems and best practice processes based on real-world case examples that will help professionals in their efforts for success. 2008: 6 x 9: 204pp Hb: 978-0-7890-2917-1: $100.00 Pb: 978-0-7890-2918-8: $47.50

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MARKETING AND ADVERTISING

Cross-Cultural Marketing

Brand Management

Theory, practice and relevance

Research, theory and practice

Dawn Burton

Tilde Heding, Copenhagen Business School, Denmark, Charlotte F. Knudtzen, Copenhagen Business School, Denmark and Mogens Bjerre, Copenhagen Business School, Denmark

Cross-cultural marketing is an important element of the contemporary business environment. Many conventional accounts of the topic have conflated crosscultural and cross-national marketing, but in this groundbreaking, new book, Burton argues that these generalizations have little meaning given the extent of multi-culturalism in many societies. Given the importance of new emerging markets in the Far East, Middle East, Asia and Latin America, this book raises important questions about the applicability of existing marketing theory and practice, which was originally developed using the model of Western society. An extensive range of cross-cultural marketing issues is addressed, including: • Cross-cultural consumer behaviour • Cross-cultural management practice • Promotional strategies • Product development • Distribution • Marketing research methods

The Routledge Companion to Nonprofit Marketing

This comprehensive textbook presents the reader with an exhaustive analysis of the scientific and paradigmatic approaches to the nature of brand as it has developed over the last twenty years. Taking a multi-disciplinary approach and offering an exhaustive analysis of brand research literature, it delivers a thorough understanding of the managerial implications of these different approaches to the management of the brand.

Edited by Adrian Sargeant, Indiana University, USA and Walter Wymer Jr, The Joseph W. Lutter III School of Business, Virginia, USA This timely collection of cutting-edge articles offers a complete overview of marketing in the nonprofit sector. Written by a leading team of international experts, it examines the issues faced by public and nonprofit organizations in marketing and raising funds, and provides a comprehensive review of the latest research. An introductory section reviews the history of ideas in nonprofit marketing and examines those fundamental marketing principles of special relevance to nonprofit organizations. The book then explores in-depth the latest thinking in each of the most important nonprofit arenas, including: • voluntary sector marketing • fundraising

Brand Mangement: Research, Theory and Practice fills a gap in the market, providing an understanding of how the nature of brand and the idea of the consumer differ in these approaches and offers in-depth insight into the opening question of almost every brand management course: “What is a brand?”

• arts marketing

Selected Table of Contents:

• public sector marketing and e-government.

Part I: Setting the Scene Part II: Seven Brand Approaches Part III: Taxonomy 2008: 6-1/4 x 9-1/4: 288pp Hb: 978-0-415-44326-5: $160.00 Pb: 978-0-415-44327-2: $47.95

Cross-cultural Marketing offers a new, more complex and sophisticated approach to the important challenges for existing marketing theory and practice and their continued relevance for stakeholders. As such, it is an invaluable text for students of international and crosscultural marketing, as well as for practitioners who wish to assess new developments in the field.

• education marketing • political marketing • social marketing • volunteer recruitment, management and retention Containing real-world examples and case study material throughout, The Routledge Companion to Nonprofit Marketing makes an important contribution to our understanding of marketing theory and practice in the nonprofit sector. It is an essential reference for all students, researchers and practitioners working in nonprofit marketing, fundraising or philanthropy. Selected Table of Contents: Introduction. Growth of a Discipline. Nonprofit Education: The Inclusion of Nonprofit Marketing into Traditional Marketing Curricula. Voluntary Sector Marketing. Operationalizing the Marketing Concept: Achieving a Market Orientation in the Voluntary Sector Context. Relationship Marketing in the Not-for-Profit Sector: A Review and Re-Conceptualization. Managing Relationship Quality: A New Perspective on Supporter-Care. Managing the Nonprofit Brand. Fundraising. Individual Giving Behaviour: A Multidisciplinary Review. Corporate Philanthropy: Who Gives, Who Benefits and Why? Why the Wealthy Give. Creative Philanthropy: Key Issues and Trends in Foundation Support. ePhilanthropy: Using the Internet to Build Support. Cause-Related Marketing: A Review and Research Agenda. Social Entrepreneurship: A Review and Research Agenda. Arts Marketing. The Artist and the Brand. Arts Audiences: A Perspective on Segmentation, Targeting and Positioning. Relationship Marketing and Audience Retention. Education Marketing. Public Education as an Emerging Market for Marketers. Information Search and Choice Behaviour in Higher Education. Public Health and Healthcare Marketing. Healthcare Market Strategy. Pharmaceutical Marketing and the American Health Care System. Direct-to-Consumer Advertising of Prescription Medicines: Implications for Primary Healthcare Delivery. Political Marketing. Political Marketing: A Review and Research Agenda. The Product, Sales and Market-Oriented Party. Social Marketing. Critical Issues in Social Marketing: A Review and Research Agenda. Social Marketing in Public Health. Marketing Aids Prevention: An Application of Social Marketing. Volunteer Recruitment, Management and Retention. Recruiting Volunteers: Who Volunteers, Why and for What? Volunteer Retention and Development. Public Sector Marketing and Egovernment. Realizing the Promise of Electronic Government. Understanding Service Quality in the New Public Sector 2007: 6-3/4 x 9-3/4: 448pp Hb: 978-0-415-41727-3: $195.00

Selected Table of Contents: Introduction 1. Cross-Cultural and Multicultural Marketing: Integrated or Parallel Discourses? 2. Defining the CrossCultural Market 3. Theoretical Approaches to Cross-Cultural Marketing 4. Ethics and Social Responsibility in CrossCultural Marketing 5. Cross-Cultural Consumer Behaviour 6. Cross-Cultural Marketing Research 7. Intercultural Marketing Communications 8. Space and Place in CrossCultural Marketing 9. Cross-Cultural Product Policy 10. Cross-Cultural Pricing Policies 11. Cross-Cultural Aspects of Relationship Marketing 2008: 6-1/4 x 9-1/4: 328pp Hb: 978-0-415-44892-5: $160.00 Pb: 978-0-415-44893-2: $53.95

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MARKETING AND ADVERTISING

FORTHCOMING

Marketing the Sports Organisation

NEW

Contemporary Branding Issues

Building Networks and Relationships

Interpretation in Social Life, Social Science, and Marketing

A Research Perspective

Alain Ferrand, University of Lyon, France and Scott McCarthy, The British Judo Association, UK

Edited by Barbara Loken, Rohini Ahluwalia and Michael J. Houston

Drawing on both academic expertise and real life case studies, this book describes how to use relationship marketing in sports organisations. Its comprehensive and instructive approach makes it an essential manual for professionals and an invaluable resource for academics.

December 2009 Hb: 978-1-84169-759-8: $80.00 eBook: 978-1-84169-760-4

FORTHCOMING

Political Marketing Principles and Applications Jennifer Lees-Marshment, University of Auckland, New Zealand The first comprehensive textbook to focus on political marketing, Political Marketing introduces students to how candidates, parties, elected officials and governments around the world utilise marketing concepts and tools win elections and remain in office. Written by a leading expert in the field, it is essential reading for all students of political marketing, parties and elections and comparative politics. Selected Table of Contents: Introduction 1. The political market and the rise of the political consumer 2. What is political marketing? 3.Political marketing strategy 4. Understanding the market: market intelligence, consultation and participation 5. Product development and branding 6. Internal marketing: marketing to volunteers and the party 7. Marketing Communication and Campaigns 8. Marketing in government: Delivering and staying in touch 9. Global knowledge transfer 10. Political Marketing and Democracy July 2009: 6-3/4 x 9-3/4: 272pp Hb: 978-0-415-43128-6: $130.00 Pb: 978-0-415-43129-3: $45.95 • AVAILABLE AS A COMPLIMENTARY COPY

Managing and Marketing Radical Innovations Marketing new technology Birgitta Sandberg, Turku School of Economics, Finland This book focuses on customer-related proactive behaviour in the study of radical innovation development, combining a thorough theoretical discussion with detailed international case studies, considering the role of proactivity in five firms.

Series: Routledge Studies in Innovation, Organizations and Technology 2008: 6-1/4 x 9-1/4: 288pp Hb: 978-0-415-43307-5: $160.00 eBook: 978-0-203-93048-9

2008: 6-1/4 x 9-1/4: 320pp Hb: 978-0-415-45329-5: $190.00 Pb: 978-0-415-45330-1: $54.95

John O’Shaughnessy, Columbia University, USA In his new book, John O’Shaughnessy familiarises the reader with the nature of interpretation and its importance in social life, decision making in social science enquiries and consumer marketing, thus offering a multidisciplinary approach to problems of bias and uncertainty. Whereas past studies of interpretation have focused on hermeneutical methods, O’Shaughnessy goes further in considering the role of interpretation in social interactions, in undertaking scientific work, in the use of statistics, in causal analysis, in consumer evaluations of products and artifacts and in interpreting problematic situations together with the corresponding biases arising from emotional happiness and the concepts employed. April 2009: 6 x 9: 236pp Hb: 978-0-415-77758-2: $150.00

Marketing Discourse A Critical Perspective

FORTHCOMING

Per Skâlèn, Stanford University, USA, Martin Fougëre, Swedish School of Economics and Business Administration, Finland and Markus Fellesson, Swedish School of Economics and Business Administration, Helsinki

Interpreting Consumer Choice

The book offers a critical survey of the most important contributions to managerial marketing discourse from the earliest twentieth century onwards, articulating a social critique and evaluation of marketing. 2007: 6-1/4 x 9-1/4: 208pp Hb: 978-0-415-41669-6: $135.00 eBook: 978-0-203-93299-5

NEW

Marketing in Developing Countries

Gordon Foxall, Cardiff University, UK Interpretive consumer research usually proceeds with a minimum of structure and preconceptions. This book presents a more structured approach than is usual, showing how a simple framework that embodies the rewards and costs associated with consumer choice can be used to interpret a wide range of consumer behaviours from everyday purchasing and saving, innovative choice, imitation, “green” consumer behavior, to compulsive behaviors such as addictions (to shopping, to gambling, to alcohol and other drugs, etc). Foxall argues that consumer behaviour can be understood with the aid of a very simple model that proposes how the consequences of consumption impact consumers’ subsequent choices. August 2009: 6 x 9: 288pp Hb: 978-0-415-47760-4: $150.00

Nigerian Advertising in a Global and Technological Economy Emmanuel C. Alozie No prior studies have examined the role, relationship, and impact of advertising and information technologies on African societies. Critically exploring the dominant cultural values and symbols conveyed in Nigerian mass media advertising, and the impact of this advertising on the socioeconomic development of Nigeria and SubSaharan Africa, this volume examines the many facets of the African marketplace. Marketing in Developing Countries: Nigerian Advertising in a Global and Technological Economy will aid current and potential investors and businesses in interpreting the cultural, socioeconomic, and technological evolution underway in this emerging economy, assist in their understanding of the challenges as well as opportunities they may encounter in this region, and encourage the creation of culturally sensitive advertising messages – that may ultimately support rather than distort Nigeria’s economic development.

Series: Routledge Studies in International Business and the World Economy April 2009: 6 x 9: 144pp Hb: 978-0-7890-0141-2: $95.00 eBook: 978-0-203-88469-0

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MARKETING AND ADVERTISING

Branding New York How a City in Crisis Was Sold to the World Miriam Greenberg, University of California, Santa Cruz, USA “This concise work explores the efforts of New York elites to brand their city in order to deal with repeated crises confronting the city in the last third of the 20th century...a well-written and thoroughly researched urban history that makes a valuable contribution to the field. Highly recommended.” —Choice Branding New York traces the rise of New York City as a brand and the resultant transformation of urban politics and public life. Greenberg addresses the role of “image” in urban history, showing who produces brands and how, and demonstrates the enormous consequences of branding. She shows that the branding of New York was not simply a marketing tool; rather it was a political strategy meant to legitimatize marketbased solutions over social objectives. Selected Table of Contents: Introduction: New York, Capital of the 1970s. Prologue: From the Standpoint of the Out-of-Towner 1. Branding and the Neoliberal City Part 1: From Image Crisis to Fiscal Crisis: 1964-1974 2. It’s a Small World After All: The Rise of New York Media the End of Boosterism 3. Style & Power: the Common Sense of New York Magazine 4. Selling the City in Crisis: “Big Apple” and the Invention of the Public Private Partnership Part 2: The Battle to Brand New York: 1975-1985 5. Welcome to Fear City 6. The Limits of Branding: From “Big Apple” to the “Summer of Sam” 7. Purging New York through I© NY 8. Conclusion: The Legacy of the 1970s 9. New York City as a Symbol of Neoliberalism. Epilogue: Re-Branding New York after the World Trade Center

Series: Cultural Spaces 2008: 6 x 9: 344pp Hb: 978-0-415-95441-9: $135.00 Pb: 978-0-415-95442-6: $39.95 eBook: 978-0-203-93197-4 • AVAILABLE AS A COMPLIMENTARY COPY

Brands and Brand Management 4 VOLUME SET Edited by Richard Elliott, School of Management, University of Bath As work on brands and brand management flourishes now as it has never done before, this new title in the Routledge series, Critical Perspectives on Business and Management, meets the need for an authoritative reference work to make sense of the subject’s vast literature and the continuing explosion in research output. Edited by Richard Elliott, a prominent scholar in the field, Brands and Brand Management is a fourvolume collection of classic and contemporary contributions. It brings together material drawn from the plethora of international business and management journals, as well as excerpts from key books and harderto-find sources. This one-stop resource gathers not just the most important work on brands and how to manage them, but also key research on the fastdeveloping area of corporate reputation; the emerging areas of managing brands across cultures; and criticism of brands as pernicious elements of globalization. The first of the four volumes is dedicated to the historical antecedents of brands. It collects research exploring their evolution from signals of provenance and quality to their current status as carriers of symbolic meaning and trust. Volume II brings together the most important writing on the measurement and management of brand equity, including the two major proprietary approaches to the diagnosis of brand health. Volume III gathers the best and most influential thinking on corporate brands and business-to-business brands, and the management of corporate reputation. Volume IV covers the management of brands across cultural and international boundaries. It also contains indispensable scholarship on the emerging social critique of brands, as well as on the defence of their contribution to developing economies. Fully indexed and with a comprehensive introduction, newly written by the editor, which places the collected material in its historical and intellectual context, Brands and Brand Management is an essential work of reference. It is destined to be valued by marketing and business scholars as well as those working in allied areas as a vital research tool.

Series: Critical Perspectives on Business and Management

FORTHCOMING

Trade Marks, Brands and Competitiveness Edited by Teresa da Silva Lopes, Queen Mary, University of London, UK and Paul Duguid, University of California, Berkeley This book examines trademarks and brands, and their historical role in national competitive and comparative advantage and in overall economic growth. The contributors provide an historical account of the contribution of brands in consumer goods to economic growth; examine the development of trademark law, its influence on brand strategy, and reciprocally the influence of strategy on the law; and look at the building and repositioning of individual brands as example of the interplay of law and strategy. Brands and trademarks are usually discussed from the perspective of marketing. This book draws together scholars and practitioners not only from marketing, but also from business history, law, economics, and economic history to provide a richer understanding of trade marks and competitiveness than has hitherto been available.

Series: Routledge International Studies in Business History July 2009: 6 x 9: 288pp Hb: 978-0-415-77693-6: $140.00

NEW

Sustainable Marketing of Cultural and Heritage Tourism Deepak Chhabra, Arizona State University, USA Literature has often referred to heritage, tourism, and marketing as byproducts of the corporate world, focusing on monetization. This book indicates that all three can be operated in a responsible and sustainable manner if meshed together with an objective to sustain and preserve the authenticity of cultural heritage for future generations.

Series: Routledge Critical Studies in Tourism, Business and Management February 2009: 6-1/4 x 9-1/4: 288pp Hb: 978-0-415-77704-9: $140.00

2008: 6-1/4 x 9-1/4: 2208pp Hb: 978-0-415-43324-2: $1295.00

Explorations in Consumer Culture Theory Edited by John F. Sherry, University of Notre Dame, USA and Eileen Fischer, York University, Canada This book elaborates on the interdisciplinary field of consumer culture theory; recognizing the dynamics of accommodation and resistance that characterize the individual’s relationship with the market. 2008: 6-1/4 x 9-1/4: 240pp Hb: 978-0-415-77640-0: $140.00 eBook: 978-0-203-88680-9

Concise Encyclopedia of Professional Services Marketing Kenneth E. Clow, University of Louisiana at Monroe, USA and Robert E Stevens, Southeastern Oklahoma State University, USA The Concise Encyclopedia of Professional Services Marketing provides readers with a detailed account of the concepts and strategies necessary to successfully market professional services—including dozens of essaylength articles and detailed expositions of the theories and techniques necessary to formulating and executing a successful marketing plan. 2008: 6 x 9: 180pp Hb: 978-0-7890-3690-2: $110.00

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MARKETING AND ADVERTISING

NEW

The Global Public Relations Handbook, Expanded and Revised Edition

2ND EDITION

Handbook of Risk and Crisis Communication

Rhetorical and Critical Approaches to Public Relations

Edited by Robert L. Heath, University of Houston, USA and H. Dan O’Hair, University of Oklahoma, USA

Theory, Research, and Practice

Edited by Robert L. Heath, University of Houston, USA, Elizabeth Toth, University of MarylandCollege Park, USA and Damion Waymer, University of Houston, USA

The Handbook of Risk and Crisis Communication explores the scope and purpose of risk, and its counterpart, crisis, to facilitate the understanding of these issues from conceptual and strategic perspectives. Recognizing that risk is a central feature of our daily lives, found in relationships, organizations, governments, the environment, and a wide variety of interactions, contributors to this volume explore such questions as “What is likely to happen, to whom, and with what consequences?” “To what extent can science and vigilance prevent or mitigate negative outcomes?” and “What obligation do some segments of local, national, and global populations have to help other segments manage risks?”, shedding light on the issues in the quest for definitive answers.

Edited by Krishnamurthy Sriramesh, Nanyang Technological University, Singapore and Dejan Vercic Expanding on the theoretical framework for studying and practicing public relations around the world, The Global Public Relations Handbook, Expanded and Revised Edition extends the discussion in the first volume on the history, development, and current status of the public relations industry from a global perspective. This revised edition offers twenty new chapters in addition to the original contents. It includes fourteen additional country- or regionally-focused chapters exploring public relations practice in Africa, Asia, Europe, and the Americas. Contributors use a theoretical framework to present information on the public relations industry in their countries and regions. They also focus on such factors as the status of public relations education in their respective countries and professionalism and ethics. Each country-specific chapter includes a case study typifying public relations practice in that country. Additional new chapters discuss political economy, activism, international public relations, and United Nations public affairs. January 2008: 7 x 10: 992pp Hb: 978-0-415-99513-9: $300.00 Pb: 978-0-415-99514-6: $90.00

Strategic Reputation Management Towards A Company of Good Pekka Aula and Saku Mantere Strategic Reputation Management examines the ways in which organizations achieve “goodness” through reputation, reputation management and reputation strategies. It presents a contemporary model of strategic reputation management, helping organizations and stakeholders to analyze the business environment as a communicative field of symbols and meanings in which the organization is built or destroyed. Authors Pekka Aula and Saku Mantere introduce the eight generic reputation strategies, through which organizations can organize their stakeholder relationships in various ways. They illustrate their arguments using real-world examples and studies, from the Finnish Ski Association to Philip Morris International.

This volume illustrates the application of rhetorical theory and critical perspectives to explain public relations practices. It provides a systematic and coherent statement of the crucial guidelines and philosophical underpinnings of public relations.

Series: Routledge Communication Series February 2009: 6 x 9: 392pp Hb: 978-0-8058-6423-6: $200.00 Pb: 978-0-8058-6424-3: $55.00 eBook: 978-0-203-87492-9

Essentials of Corporate Communication Implementing Practices for Effective Reputation Management Cees B.M. van Riel, Erasmus University Rotterdam, The Netherlands and Charles J. Fombrun, The Reputation Institute, New York, USA “This volume offers a sophisticated how-to guide, modeling the flow and language that architects of communication systems could immediately appply wtih precision and skill.” —Choice

With perspectives from psychology, sociology, anthropology, political science, economics, and communication, the Handbook of Risk and Crisis Communication enlarges the approach to defining and recognizing risk and how should it best be managed. It provides vital insights for all disciplines studying risk, including communication, public relations, business, and psychology, and will be required reading for scholars and researchers investigating risk and crisis in various contexts. 2008: 7 x 10: 696pp Hb: 978-0-8058-5777-1: $225.00 Pb: 978-0-8058-5778-8: $80.00 eBook: 978-0-203-89162-9

This lively and engaging new book addresses a topical and important area of study. Helping readers not only to understand, but also to apply, the most important theoretical notions on identity, identification, reputation and corporate branding, it illustrates how communicating with a company’s key audience depends upon all of the company’s internal and external communication. Selected Table of Contents: Introduction: The Communication System 1. What is Corporate Communication? 2. From Communication to Reputation 3. Building Identity and Identification 4. Measuring Corporate Identity 5. Communicating with the Corporate Brand 6. Developing a Reputation Platform 7. Expressing the Company 8. Communicating with Key Stakeholder Groups 9. Assessing the Effectiveness of Corporate Communication 10. Applied Reputation Research 11. Organizing Corporate Communication 2007: 6-1/4 x 9-1/4: 328pp Hb: 978-0-415-32826-5: $56.95 eBook: 978-0-203-39093-1

This book serves as required reading in advanced courses covering public relations practice, advanced topics in PR, corporate communication, management, and marketing. Professionals working in PR, business, management and marketing will also find much of interest in this volume. 2008: 6 x 9: 256pp Hb: 978-0-8058-6425-0: $110.00 Pb: 978-0-8058-6426-7: $34.95 • AVAILABLE AS A COMPLIMENTARY COPY

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MARKETING AND ADVERTISING

Global Public Relations

FORTHCOMING

Spanning Borders, Spanning Cultures

2ND EDITION

Alan R. Freitag, University of North Carolina at Charlotte, USA and Ashli Quesinberry Stokes, University of North Carolina at Charlotte, USA

Public Relations Cases and Readings

This text provides a structured and practical framework for understanding the complexities of contemporary public relations. It is an instructional book that guides the reader through the challenges of communication and problem solving across a range of organizations and cross-cultural settings. Written in a straightforward, lively style, the book covers:

Facets of Corporate Identity, Communication and Reputation

International Perspectives

Including contributions from

Edited by Daniel Moss, Barbara DeSanto, Washington University, USA and Melanie Powell This unique collection of contemporary international public relations case studies gives readers in-depth insights into the effective use of public relations in a range of organizational contexts. The cases examined demonstrate the breadth of contemporary public relations practice and the increasing importance and sophistication of the public relations function in both public and private sector organizations. Casas from the UK, Norway, Spain, Sweden, South Africa, Canada and the USA are featured

• foundational theories, and factors that shape the discipline

Offering valuable insights into the development of PR and communication strategies, the areas examined include:

• communication across cultures

• corporate identity change and management

• trends affecting the public relations profession throughout the world.

• global reputation management

Incorporating case studies and commentary to illustrate key principles and stimulate discussion, this book also highlights the different approaches professionals must consider in different contexts, from communicating with employees to liaising with external bodies, such as government agencies or the media.

• exploiting strategic alliances between voluntary and private sector organizations

Offering a truly global perspective on the subject, Global Public Relations is essential reading for any student or practitioner interested in public relations excellence in a global setting. Selected Table of Contents: Part 1 Chapter 1: Common Ground Chapter 2: Evolution of the Profession Chapter 3: Theories and Methods Part 2 Chapter 4: Comparative Cultural Metrics Chapter 5: Structural Comparisons Chapter 6: State of the Profession Part 3 Chapter 7: South and Southeast Asia Chapter 8: China, Japan, and South Korea Chapter 9: The Middle East Chapter 10: Sub-Saharan Africa Chapter 11: Latin America Chapter 12: Central and Eastern Europe Chapter 13: Western Europe and Legacy Countries Chapter 14: Future of Global PR 2008: 6-3/4 x 9-3/4: 328pp Hb: 978-0-415-44814-7: $180.00 Pb: 978-0-415-44815-4: $55.95 • AVAILABLE AS A COMPLIMENTARY COPY

Edited by T.C. Melewar, Brunel University, Bristol, UK

• crisis management in the oil and shipping industries

• public relations support for international branding and market entry • the importance of internal communications during international mergers • the integration of public relations and marketing communications • business-to-business communications. Also including analysis and discussion questions to support the case studies and maintaining a good balance between theory and practice it is an invaluable resource for teachers, researchers and students working in public relations, corporate communications and public affairs. November 2009: 6-3/4 x 9-3/4: 288pp Hb: 978-0-415-77336-2: $160.00 Pb: 978-0-415-77337-9: $39.95 eBook: 978-0-203-08898-2 • AVAILABLE AS A COMPLIMENTARY COPY

academics and practitioners, this important collection unravels the complexities of this growing field of study. The text is split into three coherent sections, focusing in turn on identity, communication and reputation. Case studies are used throughout the book to illustrate important issues, such as the basic principles of visual communication, the importance of reaching both internal and external stakeholders, and the challenges faced by companies working in multicultural environments. This book brings clarity and new theoretical insights to an important aspect of modern business. It is an invaluable companion for all students, researchers and practitioners with an interest in marketing, communications and international business. Selected Table of Contents: Contents: Part 1: Corporate Identity 1. Explicating relation between identity and culture: a multi-perspective conceptual model 2. An epiphany of three: corporate identity, corporate brand management, and corporate marketing 3. Non-Traditional Expressions of organizational visual identity: reaching consumers through alternative means 4. Illustrations of the internal management of corporate identity Part 2: Corporate Communication 5. Corporate Communication and corporate reputation: understanding how (best) practices make a difference 6. How Specific Should Corporate Communication Be? The Role of Advertising Language in Establishing a Corporate Reputation for CSR 7. Corporate Communication: reputation in action 8. Employing effective leadership in a crisis: a case study of Malden Mills, corporate reputation, and the limits of socially responsible public relations Part 3: Corporate Reputation 9. Projective corporate character in the branding of business schools 10. Creating better corporate reputations: an Australian perspective 11. An Attitudinal measure of Corporate Reputation 12. Corporate Reputation building: an Asian perspective 2008: 6-1/4 x 9-1/4: 256pp Hb: 978-0-415-40527-0: $175.00 Pb: 978-0-415-40528-7: $52.95 eBook: 978-0-203-93194-3 • AVAILABLE AS A COMPLIMENTARY COPY

NEW

Public Relations and Social Theory Key Figures and Concepts Edited by Oyvind Ihlen, Magnus Fredrikson, University of Trollhattan, Sweden and Betteke van Ruler Public Relations and Social Theory broadens the theoretical scope of public relations through its application of the works of prominent social theorists to the study of public relations. The volume focuses on the work of key social theorists, including J¸rgen Habermas, Niklas Luhmann, Michel Foucault, Ulrich Beck, Pierre Bourdieu, Anthony Giddens, Robert Putnam, Erving Goffman, Peter L. Berger, Gayatri Chakravorty Spivak, Bruno Latour, Leon Mayhew, Dorothy Smith and Max Weber. Unique in its approach, the collection demonstrates how the theories of these scholars come to bear on the understanding of public relations as a social activity. Understanding public relations in its societal context entails a focus on such concepts as trust, legitimacy, understanding, and reflection, as well as on issues of power, behavior, and language. Each chapter is devoted to an individual theorist, providing an overview of that theorist’s key concepts and contributions, and exploring how these concepts can be applied to public relations as a practice. Each chapter also includes a box giving a short and concise presentation of the theorist, along with recommendation of key works and secondary literature. Overall, this volume will enhance understanding of theories and their applications in public relations, expanding the breadth and depth of the theoretic foundations of public relations. It will be of great interest to scholars and graduate students in public relations and strategic communication.

Series: Routledge Communication Series February 2009: 6 x 9: 384pp Hb: 978-0-415-99785-0: $100.00 Pb: 978-0-415-99786-7: $39.95

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INDEX

Abbott, Geoffrey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 Abdul-Rahman, Saaidah . . . . . . . . . . . . . . . . . . . . . . . . . .7 Accounting for Goodwill . . . . . . . . . . . . . . . . . . . . . . . . .14 Achieving a Triple Win . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Adachi, Yuko . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Advances in Strategic Corporate Entrepreneurship . . . . . .28 Afuah, Allan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Ahluwalia, Rohini . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 AIDS and Business . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Airline eCommerce . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Ali, Abbas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Allan, Williams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Alleviating Poverty Through Profitable Partnerships . . . . . .3 Alozie, Emmanuel C. . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Alvesson, Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Ambidextrous Organization, The . . . . . . . . . . . . . . . . . . .14 Ambler, Tim . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Andersen, Michael Moesgaard . . . . . . . . . . . . . . . . . . . .14 Andrews, Tim . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Andrews, Tim G. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Anheier, Helmut . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Appraisal, Feedback and Development . . . . . . . . . . . . . .18 Ariweriokuma, Soala . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Aula, Pekka . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Capitalist Development in Korea . . . . . . . . . . . . . . . . . . . .8 Carney, Richard W. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Cass Military Studies (series) . . . . . . . . . . . . . . . . . . . . . .25 Chang, Dae-oup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Changes in Japanese Employment Practices . . . . . . . . . . . .8 Changing Face of Korean Management, The . . . . . . . . . . .7 Changing Face of Management in China, The . . . . . . . . . .6 Changing Face of Management in South East Asia, The . .7 Changing Face of Management in Thailand, The . . . . . . . .7 Changing Face of People Management in India, The . . . . .7 Changing Face of Vietnamese Management, The . . . . . . .7 Changing Face of Women Managers in Asia, The . . . . . . .7 Changing Organizational Culture . . . . . . . . . . . . . . . . . . .12 Charest, Jean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Chaston, Ian . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30 Chatterjee, Charles . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Chew, Celine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Chhabra, Deepak . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 China and Globalization . . . . . . . . . . . . . . . . . . . . . . . . . .9 Chinese Business . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Chinese Business Enterprise . . . . . . . . . . . . . . . . . . . . . . . .9 Choi, Youngtae . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Christopherson, Susan . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Clark, Jennifer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Clark, Timothy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 Clarke, Linda . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Clarke, Thomas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Claus, Lisbeth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Clegg, Stewart R. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Clow, Kenneth E. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 Coles, Tim . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Collings, David G. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Communities of Practice . . . . . . . . . . . . . . . . . . . . . . . . .19 Comparative Corporate Governance in China . . . . . . . . . .9 Competing in Emerging Markets . . . . . . . . . . . . . . . . . . . .6 Complexity, Management and the Dynamics of Change . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Concise Encyclopedia of Professional Services Marketing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 Contemporary Branding Issues . . . . . . . . . . . . . . . . . . . . .32 Contemporary Geographies of Leisure, Tourism and Mobility (series) . . . . . . . . . . . . . . . . . . . . .11 Contested Capitalism . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Cooper, Cary L. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Co-opetition Strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Corporate Social Responsibility Reader, The . . . . . . . . . . .23 Crandall, Richard E. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Crandall, William . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Creative Power, The . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Credit and Consumer Society . . . . . . . . . . . . . . . . . . . . . .23 Critical Perspectives on Business and Management (series) . . . . . . . . . . . . . . . . . . . . . .5, 24, 33 Cross-Cultural Management . . . . . . . . . . . . . . . . . . . . . . .5 Cross-Cultural Marketing . . . . . . . . . . . . . . . . . . . . . . . . .31 Cullen, John B. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Cultural Spaces (series) . . . . . . . . . . . . . . . . . . . . . . . . . .33 Culture of Entrepreneurship, The . . . . . . . . . . . . . . . . . . .28 Culture of Rapid Improvement, A . . . . . . . . . . . . . . . . . .19

B Babson, Harold C. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Baláž, Vladimir . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Barrett, Sean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Baruch, Yehuda . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 BASEES/Routledge Series on Russian and East European Studies (series) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Basics (series) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30 Basics of Performance Measurement, Second Edition, The . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Beeres, Robert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Benckendorff, Pierre . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Benn, Suzanne . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Benson, John . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Berchicci, Luca . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 Beretta Zanoni, Andrea . . . . . . . . . . . . . . . . . . . . . . . . . .14 Best Human Resource Management Practices in Latin America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Bhatnagar, Jyotsna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Big Business and Economic Development . . . . . . . . . . . . .3 Bilson, Andy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Bird, Allan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Bjerre, Mogens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Böhm, Hans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Boomer Marketing . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30 Boreham, Paul . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Bosch, Gerhard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Bounfour, Ahmed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Brand Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Branding New York . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 Brands and Brand Management . . . . . . . . . . . . . . . . . . .33 Braun, Viktor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Briscoe, Dennis R. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Brown, Mark Graham . . . . . . . . . . . . . . . . . . . . . . . . . . .24 Brown, Sally . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Budhwar, Pawan S. . . . . . . . . . . . . . . . . . . . . . . . . . . .7, 21 Building Big Business in Russia . . . . . . . . . . . . . . . . . . . . . .9 Burchell, Jon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 Burke, Ronald J. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Burton, Dawn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23, 31 Business and Global Governance . . . . . . . . . . . . . . . . . . . .2 Business and Management Environment in Saudi Arabia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Business Continuity Management, Second Edition . . . . . .13 Business Innovation in Asia . . . . . . . . . . . . . . . . . . . . . . . .7 Business Policy and Strategy . . . . . . . . . . . . . . . . . . . . . .15 Busser, Rogier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

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Dibb, Sally . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30 Dickmann, Michael . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Diefenbach, Thomas . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Disorganization Theory . . . . . . . . . . . . . . . . . . . . . . . . . .21 Diversity Management in the UK . . . . . . . . . . . . . . . . . . .19 Doing Business in China . . . . . . . . . . . . . . . . . . . . . . . . . .9 Druker, Janet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Duguid, Paul . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 Dunning, John . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Dunphy, Dexter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Dye, Kelly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

E Economics of Small Firms, The . . . . . . . . . . . . . . . . . . . . .28 Edvardsson, Bo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Edwards, Mark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Eising, Rainer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Elliott, Dominic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Elliott, Richard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 Elvira, Marta M. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Enderwick, Peter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Energizing Management Through Innovation and Entrepreneurship . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 Enquist, Bo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Entrepreneurial Learning . . . . . . . . . . . . . . . . . . . . . . . . .28 Entrepreneurship . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 Entrepreneurship, Innovation and Regional Development 28 Essentials of Corporate Communication . . . . . . . . . . . . . .34 Ethical Dilemmas in Management . . . . . . . . . . . . . . . . . .21 Etzkowitz, Henry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Everyday Impact of Economic Reform in China, The . . . . .8 Explorations in Consumer Culture Theory . . . . . . . . . . . .33 Export-Import Theory, Practices, and Procedures . . . . . . . .4

Facets of Corporate Identity, Communication and Reputation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Fadil, Paul A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Fair Trade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Faria, Alexandre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Faulk, Saskia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Fellesson, Markus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Fenema, Paul van . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Fernández Jilberto, Alex E. . . . . . . . . . . . . . . . . . . . . . . . . .3 Fernández Pérez, Paloma . . . . . . . . . . . . . . . . . . . . . . . . .29 Ferrand, Alain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Findlay, Anne . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 Fink, Matthias . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Fischer, Eileen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 Fletcher, Clive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Floyd, Raymond C. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Fombrun, Charles J. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 Foresight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Formation and Development of Small Business, The . . . .27 Foss, Nicolai . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Fougère, Martin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Foundations of Female Entrepreneurship, The . . . . . . . . .29 Foxall, Gordon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Fredrikson, Magnus . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 Freitag, Alan R. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Frohlich, Cheryl J. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Full Range Leadership Development . . . . . . . . . . . . . . . .24

da Silva Lopes, Teresa . . . . . . . . . . . . . . . . . . . . . . . . . . .33 Dagnino, Giovanni B. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Daly, Siobhan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Davila, Anabella . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Dawson, John . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 De Meirleir, Marcel . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Debroux, Phillipe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Decrop, Alain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Demystifying Business Celebrity . . . . . . . . . . . . . . . . . . . .23 DeNisi, Angelo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Denton, Steve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Deregulation and the Airline Business in Europe . . . . . . . .6 DeSanto, Barbara . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Garbarski, Lechoslaw . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Garsten, Christina . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Global Capitalism at Bay . . . . . . . . . . . . . . . . . . . . . . . . . .3 Global Careers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Global Compensation . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Global Corporate Strategy and Trade Policy . . . . . . . . . . . .4 Global Corporation, The . . . . . . . . . . . . . . . . . . . . . . . . . .1 Global HRM (series) . . . . . . . . . . . . . . . . . . . . . . .16, 17, 21 Global Leadership . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Global Public Relations . . . . . . . . . . . . . . . . . . . . . . . . . .35 Global Public Relations Handbook, Revised and Expanded Edition, The . . . . . . . . . . . . . . . . . . . . . . . . . .34

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INDEX

Global Realities (series) . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Globalizing International Human Resource Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Gomez-Mejia, Luis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Goodall, Keith . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Gosling, Jonathan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Governance of Strategic Alliances, The . . . . . . . . . . . . . .14 Greenberg, Miriam . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 Greene, Anne-Marie . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Greiner, Larry E. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Griffiths, Andrew . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Guedes, Ana . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Guthey, Eric . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 Guthrie, Doug . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

H Haghirian, Parissa . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Hall, C. Michael . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Hall, Michael C. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Hall, Richard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Handbook of Business Interest Associations, Firm Size and Governance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Handbook of Risk and Crisis Communication . . . . . . . . . .34 Handbook of Tourist Behavior . . . . . . . . . . . . . . . . . . . . .10 Hanke, Michael . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Hara, Takuji . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Harbour, Jerry L. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Harrison, Richard T. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 Hartman, Laura P. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1, 3 Hassard, John . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Havila, Virpi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Heath, Robert L. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 Heding, Tilde . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Helms-Mills, Jean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Hendrischke, Hans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Heraty, Noreen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Herbane, Brahim . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Herbert, Theodore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 Herbert, Theodore T. . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Hermens, Antoine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Hernes, Tor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Herstatt, Cornelius . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Hogenboom, Barbara . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Hollenbeck, John R. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Houston, Michael J. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Howorth, Carole . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 Huemer, Gerhard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Hughes, Jason . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Human Resource Management . . . . . . . . . . . . . . . . . . . .18 Human Resource Management ‘with Chinese Characteristics’ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Human Resource Management in Europe . . . . . . . . . . . .18 Hutchinson, Susan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

I Ihlen, Oyvind . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 India’s Emerging Multinationals . . . . . . . . . . . . . . . . . . . .10 Industrial Innovation in China . . . . . . . . . . . . . . . . . . . . . .8 Industrial Innovation in Japan . . . . . . . . . . . . . . . . . . . . . .8 Information Technology and Competitive Advantage in Small Firms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Innovating for Sustainability . . . . . . . . . . . . . . . . . . . . . . .29 Innovation and Entrepreneurial Networks in Europe . . . .29 Innovation in Japan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Inside Intuition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Intellectual Capital and Knowledge Management . . . . . .15 Intellectual Property and the New Global Japanese Economy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Internal and External Aspects of Corporate Governance .25 International Business . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 International Business and Global Climate Change . . . . . .2 International Business and National War Interests . . . . . . .4 International Business and Tourism . . . . . . . . . . . . . . . . . .2 International Business Geography . . . . . . . . . . . . . . . . . . .4

International Corporate Governance . . . . . . . . . . . . . . . .26 International Hotel Industry, The . . . . . . . . . . . . . . . . . . .11 International Human Resource Management . . . . . . . . . .16 International Management and International Relations . . .4 International Management and Language . . . . . . . . . . . . .4 International Marketing . . . . . . . . . . . . . . . . . . . . . . . . . .29 International Migration and Knowledge . . . . . . . . . . . . . .5 International Trade Theory . . . . . . . . . . . . . . . . . . . . . . . . .4 Interpretation in Social Life, Social Science, and Marketing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Interpreting Consumer Choice . . . . . . . . . . . . . . . . . . . . .32

J Jackson, Brad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 Jackson, Keith . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Jacobs, Dany . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Jewson, Nick . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Johnson, Debra . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Johnson, Peter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27, 28 Jones, Campbell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Jung, Dongil (Don) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

K Kahn, William A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Kambayashi, Norio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Kay, Alison . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 Kaynak, Erdener . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Keizer, Arjan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Kelemen, Mihaela . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Kelley, Scott P. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Kemp, Murray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Kinnie, Nicholas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Kirpalani, V H . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Kirton, Gill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Knudtzen, Charlotte F. . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Koester, Eric . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 Kolk, Ans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Kozak, Metin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Kraus, Sascha . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Kumar, Nagesh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

L Law of International Business . . . . . . . . . . . . . . . . . . . . .11 Lawler, John . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Leadership: The Key Concepts . . . . . . . . . . . . . . . . . . . . .21 Leander, Anna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Lee Cooke, Fang . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Lees-Marshment, Jennifer . . . . . . . . . . . . . . . . . . . . . . . .32 Leitch, Claire M. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 Leslie, David . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Liu, Chunhang . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Liu, Hong . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Location, Location, Location . . . . . . . . . . . . . . . . . . . . . .15 Locker, Timothy L.G. . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Loken, Barbara . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Loveridge, Denis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

M MacLennan, Andrew . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Management and Leadership in Social Care . . . . . . . . . .25 Management and the Dominance of Managers . . . . . . . .27 Management Consulting Today and Tomorrow . . . . . . . .20 Management Consulting Today and Tomorrow Casebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Management History . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Management of Small and Medium Enterprises, The . . . .27 Management Training and Development in China . . . . . . .8 Managing and Marketing Radical Innovations . . . . . . . . .32 Managing and Marketing Tourist Destinations . . . . . . . . .10 Managing Human Resources in Central and Eastern Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Managing Human Resources in North America . . . . . . . .16 Managing Knowledge in the Construction Industry . . . . .25 Managing Military Organisations . . . . . . . . . . . . . . . . . . .25 Managing Project Ending . . . . . . . . . . . . . . . . . . . . . . . . .26 Managing Service Firms . . . . . . . . . . . . . . . . . . . . . . . . . .26

Mantere, Saku . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 Mapping Strategic Diversity . . . . . . . . . . . . . . . . . . . . . . .14 Market Segmentation Success . . . . . . . . . . . . . . . . . . . . .30 Marketing Discourse . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Marketing in Developing Countries . . . . . . . . . . . . . . . . .32 Marketing the Sports Organisation . . . . . . . . . . . . . . . . .32 Marketing: The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . .30 Marturano, Antonio . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Mastering the Rules of Competitive Strategy . . . . . . . . . .25 Matsushima, Noboru . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Maznevski, Martha L. . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 McCarthy, Scott . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 McKay, R. Bradley . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 McMillan, Elizabeth . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 McNamara, Dennis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Mead, Richard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Melewar, T.C. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Mendenhall, Mark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Merchant, Hemant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Michailova, Snejina . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Mills, Albert J . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Mitra, Jay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 Moberg, Dennis J. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Moger, Susan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Moore, Karl . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30 Moral, Michel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 Morley, Michael J. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Moscardo, Gianna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Moss, Daniel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Multinationals and Cross-Cultural Management . . . . . . . .3 Multinationals, Globalisation and Indigenous Firms in China . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Multinationals, Technology and Localization in Automotive Firms in Asia . . . . . . . . . . . . . . . . . . . . . . . . .8 Murphy, Laurie . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Murray, Douglas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

N Naciri, Ahmed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 New Methods of Competing in the Global Marketplace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 New Technology @ Work . . . . . . . . . . . . . . . . . . . . . . . . .26 New, Steve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

O Oddou, Gary R. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 O’Hair, H. Dan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 Olson, Thomas H. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Onkvisit, Sak . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 Organisational Capital . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Organizational Behavior . . . . . . . . . . . . . . . . . . . . . . . . . .11 Organizational Change for Corporate Sustainability . . . . .12 Organizational Transformation for Sustainability . . . . . . .13 O’Shaughnessy, John . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Osland, Joyce . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Ougaard, Morten . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

P Paik, Yongsun . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Paley, Norton . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Parboteeah, K. Praveen . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Pareek, Niketh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30 Parker, Rachel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Paulraj, Antony . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Peak Performing Organization, The . . . . . . . . . . . . . . . . .26 Pearce, Philip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Pellenbarg, Piet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Peltier, Bruce . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 People Management and Performance . . . . . . . . . . . . . .18 Performance Management Systems . . . . . . . . . . . . . . . . .21 Performance Paradox, The . . . . . . . . . . . . . . . . . . . . . . . .25 Philosophy and Organization . . . . . . . . . . . . . . . . . . . . . .27 Pinkse, Jonatan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Political Economy of Oil and Gas in Africa, The . . . . . . . .11

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INDEX

Political Economy of State-Business Relations in Europe, The . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Political Marketing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Politics of Foundations, The . . . . . . . . . . . . . . . . . . . . . . . .5 Poulfelt, Flemming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Powell, Melanie . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Practical Guide to University and College Management, A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Proctor, Tony . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30 Psychology of Executive Coaching, The . . . . . . . . . . . . . .23 Public Relations and Social Theory . . . . . . . . . . . . . . . . . .36 Public Relations Cases and Readings . . . . . . . . . . . . . . . .35 Purcell, John . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

R Rasiah, Rajah . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Raynolds, Laura T. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Rayton, Bruce . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Reinmoeller, Patrick . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Remaking Regional Economies . . . . . . . . . . . . . . . . . . . . .5 Resource Management (series) . . . . . . . . . . . . . . . . . . . . .5 Resources, Technology and Strategy . . . . . . . . . . . . . . . .15 Retailing Reader, The . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 Return on Strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Reward Management . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Rhetorical and Critical Approaches to Public Relations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 Ricceri, Federica . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Rickards, Tudor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Ringmar, Erik . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 Robertson, Paul L. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Rocco, Elena . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Roe, Robert A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Rose, Mary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 Routledge Advances in International Political Economy (series) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Routledge Advances in Korean Studies (series) . . . . . . . . .8 Routledge Advances in Management and Business Studies (series) . . . . . . . . . . . . . . . . . . . . . .15, 26 Routledge Advances in Tourism (series) . . . . . . . . . . .10, 11 Routledge Communication Series (series) . . . . . . . . . .34, 36 Routledge Companion to Creativity, The . . . . . . . . . . . . .22 Routledge Companion to International Business Coaching, The . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 Routledge Companion to Nonprofit Marketing, The . . . .31 Routledge Companion to Strategic Human Resource Management, The . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Routledge Contemporary Asia Series (series) . . . . . . . . . . .7 Routledge Contemporary China Series (series) . . . . . . . . . .8 Routledge Contemporary Corporate Governance (series) .14 Routledge Critical Studies in Tourism, Business and Management (series) . . . . . . . . . . . . . . . . . . . . . . . . . . .33 Routledge International Business in Asia (series) . . .3, 8, 10 Routledge International Series in Tourism, Business and Management (series) . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Routledge International Studies in Business History (series) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4, 29, 33 Routledge Interpretive Marketing Research (series) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26, 32, 33 Routledge Key Guides (series) . . . . . . . . . . . . . . . . . . . . .21 Routledge Research in Employment Relations (series) . . .19 Routledge Research in Organizational Behaviour and Strategy (series) . . . . . . . . . . . . . . . . . . . . . . . . . . . .15, 26 Routledge Studies in Accounting (series) . . . . . . . . . . . . .14 Routledge Studies in Business Ethics (series) . . . . . . . . . .13 Routledge Studies in Corporate Governance (series) . . . .25 Routledge Studies in Economic Geography (series) . . . . . .5 Routledge Studies in Employment and Work Relations in Context (series) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Routledge Studies in Employment Relations (series) . . . . .19 Routledge Studies in Entrepreneurship (series) . . . . . . . . .28 Routledge Studies in Global Competition (series) . . . . . . . .4

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Routledge Studies in Innovation, Organizations and Technology (series) . . . . . . . . . . . . . . . . .8, 15, 27, 29, 32 Routledge Studies in International Business and the World Economy (series) . . . . . . . . . . . . . . . . . . . .3, 4, 10, 11, 32 Routledge Studies in Management, Organizations and Society (series) . . . . . . . . . . . . . . . . . . . . . . . .4, 13, 26, 27 Routledge Studies in Small Business (series) . . . . . . . .15, 27 Routledge Studies in the European Economy (series) . . . . .6 Routledge Studies in the Growth Economies of Asia (series) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8, 10 Routledge Studies in the Management of Voluntary and Non-Profit Organizations (series) . . . . . . . . . . . . . . . . . .15 Routledge Studies on the Chinese Economy (series) . . . . . .3 Routledge/UACES Contemporary European Studies (series) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Rowley, Chris . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6, 7, 18 Rugman, Alan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Runco, Mark A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

S Sadler-Smith, Eugene . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Sadoi, Yuri . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Salmi, Asta . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Sandberg, Birgitta . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Sargeant, Adrian . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Schlemmer, Frank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Scholz, Christian . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Schuler, Randall S. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Seyoum, Belay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Shaw, John . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 Sherry, John F. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 Siengthai, Sununta . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Simkin, Lyndon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30 Simon, Denis Fred . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Skålén, Per . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26, 32 Smith, William E. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Sodeman III, William A. . . . . . . . . . . . . . . . . . . . . . . . . . .15 Soeters, Joseph . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Sosik, John J. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 Sparks, Leigh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 Spon Research (series) . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Sriramesh, Krishnamurthy . . . . . . . . . . . . . . . . . . . . . . . .34 Stevens, Robert E . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 Stokes, Ashli Quesinberry . . . . . . . . . . . . . . . . . . . . . . . .35 Storey, John . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Strategic Corporate Entrepreneurship . . . . . . . . . . . . . . .27 Strategic Foresight in Business . . . . . . . . . . . . . . . . . . . . .15 Strategic Innovation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Strategic Marketing . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30 Strategic Positioning in Voluntary and Charitable Organizations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Strategic Reputation Management . . . . . . . . . . . . . . . . .34 Strategy Execution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Student’s Guide to Successful Project Teams, The . . . . . .22 Styhre, Alexander . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Successfully Doing Business/Marketing In Eastern Europe 10 Supply Chain Management . . . . . . . . . . . . . . . . . . . . . . .24 Sustainable Marketing of Cultural and Heritage Tourism .33 Sveningsson, Stefan . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Swart, Juani . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Swartz, Ethné . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

T Taplin, Ruth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 ten Bos, René . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Terziovski, Milé . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 Thompsen, Joyce A . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Thompson, Paul . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Tietze, Susanne . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Time in Organizational Research . . . . . . . . . . . . . . . . . . .13 Toth, Elizabeth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 Tourism and Innovation . . . . . . . . . . . . . . . . . . . . . . . . . .11 Tourism Enterprises and Sustainable Development . . . . . .10

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Tourist Shopping Villages . . . . . . . . . . . . . . . . . . . . . . . . .11 Trade Marks, Brands and Competitiveness . . . . . . . . . . . .33 Traxler, Franz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Triple Helix, The . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Truong, Quang . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Turner, Colin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

U Ulrich, David . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Understanding Emerging Markets . . . . . . . . . . . . . . . . . . .6 Understanding Organizational Change . . . . . . . . . . . . . .12 Understanding Organizational Change (series) . . . . . . . . .12 United States and the Malaysian Economy, The . . . . . . . . .8 Unwin, Lorna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 User-Innovation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Usunier, Jean-Claude . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

V Values-based Service for Sustainable Business . . . . . . . . .26 Van Deusen, Cheryl . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 van Riel, Cees B.M. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 van Ruler, Betteke . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 Varma, Arup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Verbeke, Alain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Vercic, Dejan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 Vocational Education . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Vocational Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

W Wagner III, John A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Walker, William T. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Waller, Mary J. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Warner, Malcolm . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8, 18 Warwick Studies in Globalisation (series) . . . . . . . . . . . . . .2 Waymer, Damion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 Webb, Brian . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Webber, Michael . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Werhane, Patricia H. . . . . . . . . . . . . . . . . . . . . . . . . . . .1, 3 Werner, Steve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16, 17 Westhead, Paul . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 Wever, Egbert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 What Every Engineer Should Know (series) . . . . . . . . . . .28 What Every Engineer Should Know About Starting a High-Tech Business Venture . . . . . . . . . . . . . . . . . . . .28 White, Geoff . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Wilkinson, John . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Williams, Allan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Williamson, Steven . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Winch, Christopher . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Winning Score . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 Witzel, Morgen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9, 27 Wolfram Cox, Julie . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Wood, Geoffrey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Working in Asia (series) . . . . . . . . . . . . . . . . . . . . . . . . .6, 7 Wright, Patrick M. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Wubs, Ben . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Wymer Jr, Walter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

X Xi, Chao . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Y Yacob, Shakila . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Yu, Guanghua . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Yukongdi, Vimolwan . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Z Zhu, Ying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

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