SCHEDULING APPOINTMENTS: Call your preferred network clinic/provider and tell them the problem you are having, i.e. schedule an appointment. Once you have an appointment, call ISOS to request a Letter of Authorization. This letter will guarantee a no-fee no-claim service. The letter will be emailed to you and the clinic/provider; it is strongly recommended that you bring the letter with you to the appointment. INTERNATIONAL SOS CONTACT INFORMATION: Tel: 00-44-20-8762-8133 (call collect or ask them to call you back) email: tricaretln.top@internationalsos.com web: http://www.internationalsos.com/private/tricare/europe/index.cfm?Page=12 ISOS doctors or nurses are available 24 hours a day, seven days a week to answer your questions and help you with referrals.
APPROVED PROVIDERS: ISOS maintains a list of approved providers in the local area. It is not practical to list all of the providers available. It is important to establish a relationship with a local primary care provider that you feel comfortable with. As a general guideline you can expect more modern facilities and shorter waiting times at private hospitals.
SPECIALTY CARE: Specialty care requires a recommendation letter from your general practitioner provider. Recommendation letters can be scanned and emailed to ISOS at TRICARETLN.TOP@internationalsos.com or faxed to ISOS via the following fax # 00-44-20-8762-8105/8125. Once the recommendation letter has been processed, normally 1-3 days, you may set-up an appointment with a network specialist provider. Once an appointment is set-up, call ISOS to secure an authorization letter.
COMMONLY USED MEDICAL CLINICS: Clinica Cuf Rua Fernao Lpoes, 60—Cobre 2750-663 Cascais Tel.: 21-114-1400 www.saudecuf.pt Clinica Internacional de Saude Rua Joao Infante, Lote 1, r/c A Alto das Flores 2750-384 Cascais Tel.: 21-486-5946 www.cis-cascais.pt Clinica Europa Rua de Catembe, 165 2775-561 Carcavelos Tel: 21-456-9800 www.clinicaeuropa.pt USNSE Welcome Book
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