WINTER 13
COMPANY PROFILE
The West Bromwich branch of Pertemps was one of the first to benefit as part of the company-wide re-brand
established in West Bromwich, headed by Craig Elwell. Each branch previously supplied their own drivers but the company identified a need to specialise. It was a sound business decision and the office has reported a year-on-year growth. Will Hodson, who looks after industrial operations across the West Midlands, explained: “The success of the Driving Division has been phenomenal and this is largely down to the knowledge and experience of our team members. All of the team members are qualified driving consultants, which gives us a real edge over our competitors. Key to our success has been the ability of our consultants to forge strong and effective relationships with clients and we work with some of the biggest, blue chip names in the business. “As well as enjoying lasting relationships with our clients we also take pride in going the extra mile for applicants who are looking for driving work. We never close the door to new applicants and are always on the lookout to expand our available workforce. “ Will added that drivers who sign up with Pertemps
The business has lost none of its family values and is as passionate today about its people as it has ever been are given all of the support that is needed to help them develop, saying: “We have a fabulous offering for our workforce. Not only do we supply drivers with uniform, holidays and a competitive salary, but we also offer CPC courses to both our drivers and our customers’ drivers through our internal training division. Additional training is also available in the shape of FLT or Moffat. It isn’t just about finding an individual a decent day’s work, it is about finding them the perfect position and then supporting them in their own personal development and growth.” The central hub of the Driving Division, based in West Bromwich, supplies staff throughout the Black Country and Staffordshire via its team of five. The office has been such a success that the business will shortly be opening another hub in Stoke on Trent. This has been at the request of customers who have depots in that area. It is a 24-hour operation across the Division with out-of-hours requests for staff
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handled by the dedicated Nightline Office. This service kicks in when all branches close for the day and is open all the year round. It is even open on Christmas Day! The rise and rise of Pertemps since those early days in Birmingham has been nothing short of remarkable. However, the business has lost none of the family values that made it stand out back in the sixties and is as passionate today about its people as it has ever been. Pertemps is run like a family business where employees are empowered to achieve their potential. It is a stance that has worked wonders – over a quarter of employees have worked within the business between five and ten years whilst almost a tenth have been everpresent for in excess of 15 years. Indeed, current Chairperson of Pertemps Ltd Carmen Watson has been with the company since the 1970s, having first stepped on board as secretary right here in the West Midlands. The business was named as one >>
BUSINESS QUARTER | WINTER 13