CITIZEN VOICE
Planning Cycle
Citizen Voice is a digital survey tool to collect spatial information from citizens. Citizen Voice is a bottom-up initiative started by academics at TU Delft. The project has received support from various bodies but is still an early-stage initiative. The survey designer (e.g., researcher or urban planner) creates a survey in our online platform. The survey is distributed to respondents (citi-
zens). Respondents reply. The survey designer downloads the data. The survey designer analyses the data. The outcome is the collected data. KPIs can be: the number of respondents, the spatial distribution of the respondents, the representativeness of the respondents across socio-demographics.
https://up2030-he.eu
Proposal Issued: 19.07.2015 CONTACT PERSON: Juliana Goncalves E-mAIL: j.e.goncalves@tudelft.nl SOLUTION NUMBER UP2030 Urban Planning and Design ready for 2030 Solutions Catalogue https://up2030-he.eu
TO IDENTIFY NEEDS The process of identifying needs & priorities is also participatory TO ENGAGE STAKEHOLDERS After stakeholder mapping and analysis, stakeholders are engaged into the planning process TO ENVISION TOGETHER The participatory process of envisioning possible & desirable futures TO CO-DESIGN STRATEGIES The process of co-designing a step by step strategy, including policy and interventions TO EVALUATE FEASIBILITY & IMPACT The process of evaluating the financial, technical and capacity feasibility and the social, economic and environmental impacts of actions. TO CODESIGN POLICY The process of participatory policy design TO CODESIGN INTERVENTIONS The process of participatory design TO IMPLEMENT & TEST PROTOTYPES The process of prototyping and testing TO EVALUATE The feedback loop of evaluating and adapting the strategy TO UPSCALE To evaluate city-wide implementation and transferability Generic planning activities where tools, methodologies and frameworks can be applied.
UP2030
42 TU DElft PLANNING ACTIVITIES To WHICH THIS TOOL CONTRIBUTES are indicated by an arrow.
The ability to recover and adapt in the face of shocks & challenges.
The process of reducing or eliminating carbon emissions to mitigate climate change and promote sustainability.
A fair and equitable shift towards sustainable practices, ensuring social, economic, and environmental justice for all.
This tool adresses two or three pillars of city planning for net zero carbon neutrality.
CATEGORY
of city planning for carbon neutrality.
THIS TOOL ADRESSES THE PILLAR HIGHLIGHTED IN PURPLE.
of issues being addressed. THIS TOOL ADRESSES the category Highlighted in purple.
of action addressed by this tool. THE DIMENSION ADDRESSED IS HIGHLIGHTED IN PURPLE.
PILLARS
Efforts and actions taken to reduce greenhouse gas emissions and minimize the impact of climate change.
The process of adjusting and preparing for the impacts of climate change to minimize vulnerabilities and risks. ADDRESSES BOTH CATEGORIES EQUALLY. A system that aims to minimize waste and maximize resource efficiency through recycling and reusing. The process of involving and collaborating with individuals or groups affected by or interested in a particular initiative. EQUALLY MATCHES ALL OF THE ABOVE DIMENSION RESILIENCE DECARBONISATION JUST
CROSS
TRANSITION
CUTTING
CLIMATE MITIGATION CLIMATE ADAPTATION CLIMATE MITIGATION & ADAPTATION CIRCULARITY Stakeholder engagement/ participation CROSS CUTTING
TERRITORIAL (MULTISCALE) SOCIO_ ECONOMIC PARTICIPATION INSTITUTIONAL SYSTEMIC MULTISCALE SOCIO_ECONOMIC CONCERNS CO-PLANNING/ CO-DESIGN INTERNAL ORGANISATION & CAPACITY BUILDING integral & holistic
technology readiness level 7
Prototype near, or at, planned operational system. Represents a major step up from TRL6, requiring demonstration of an actual system prototype in an operational environment.
Step-by-Step
SURVEY IS DISTRIBUTED TO CITIZENS DIGITALLY
SURVEY DESIGNER DOWNLOADS DATA
DATA ANALYIS & RECOMMENDATIONS
SURVEY DESIGNER CREATES A SURVEY on platform
see tutorial for a detailed STEP BY STEP. ADDRESS ON LAST PAGE
CITIZENS REPLY
(1) the number of respondents, (2) the spatial distribution of the respondents, (3) the representativeness of the respondents across socio-demographics.
EXPERIENCES
this tools has not been used by a local authority yet.
(1) issues of privacy when asking sensitive questions: We will provide guidelines for responsible research to accompany the use of Citizen Voice.
(2) Representativeness: How representative is the data collected? Are we giving voice to all social groups, particularly the most vulnerable?
Barriers & limitations FUNDING
THIS TOOL IS FUNDED BY GRANTS FROM TU DELFT & UP2030
https://up2030-he.eu/TUTORIALS/ CITIZEN VOICE
KPIS
TUTORIAL
CATALOGUE DEVELOPED BY WP3 https://up2030-he.eu Urban Planning & Design Ready for 2030 Juliana Goncalves & Roberto Rocco
