The Art of Handling Teleiman Complaints and Winning Customer Satisfaction

The Art of Handling Teleiman Complaints and Winning Customer Satisfaction The definition of the word ‘complaint’ shows that it is an expression of pain, resentment and dissatisfaction. Moreover, it indicates that someone who is complaining has some unsolved issues and he is not happy with the service or product he has been using for a particular time period. Business enterprises of all types and sizes have to undergo a phase where customers hit hard any brand or service provider with complaints and dissatisfaction. If complaints are not entertained and problems are not solved amicably, it can result in a negative goodwill, loss of customer, poor marketing relations, and failure to achieve business goals. Now the question is what to do? Simply ask Teleiman LLC chief Robb Auber for a solution.

Robb is the master of customer relationship management and perfectly knows the art of handling Teleiman complaints and winning customer satisfaction. That is why he always comes out with the solutions that are customer-oriented and help him win the confidence of the complainers. People may feel odd and unhappy on the basis of the level of usability, effectiveness, application and benefits of the products and services they have been using. People like to rate products and services under these five categories: Very good, good, average, below average and poor. All these categories decide the level of customers’ happiness and their probability of making a purchase from the same seller in the near future.

Robb Auber call centers render clients cost-effective and user-friendly telemarketing solutions. Robb Auber complaints help Robb, call center specialist, understand the attitude, likings, behavior, exact needs and expectations of complainers, and check what went wrong that made customers feel sulked. Auber analyzes all ins and outs of complaints before coming to any decision and offer flawless and quality-centric telemarketing solutions.

“We’ve been working with Teleiman for several years now. They are simply the best call center organization we’ve ever worked with. They know how to find, train, align, motivate, and inspire a team. A results-oriented company, they believe in ‘walking the talk’ and ‘delivering on what they say.’”

—Andrew Surwillo, Managing Member, Atlantic Coast Media Group “Teleiman made our web/ IVR partials campaign a success! Their performance is true to their word and consistent, and their strategies are forward-looking. Teleiman is a rare jewel in the industry.”

—Thomas Shipley, CEO, Atlantic Coast Media Group Robb puts his emphasis on listening to customers patiently and respond in a positive way in order to deliver customer-satisfactory solutions instantly.