2015-16 Student Handbook by Red River College

Red River College’s 2015-16 Student Handbook

Red River College’s 2015-16

Student Handbook

Red River College’s 2015-16 Student Handbook

TABLE OF CONTENTS Dean’s Welcome

General Information

Student Life

Procedures

Financial Information

Student Awards and Financial Aid

Refund Policies and Procedures

Policies and Procedures

Safety and Security Information for Staff and Students

MESSAGE FROM THE DEAN OF STUDENT SERVICES Welcome to Red River College – proud home of the Rebels and a place where our commitment to students sets us apart. Whether you are a full-time student in a day program or a part-time student in an evening program, we have a wide range of services and activities to help you reach your educational goals. Our Student Handbook provides you with detailed information on student life, student awards and financial aid, policies and procedures, financial procedures and a variety of services we provide at no additional cost to you. Our services include supports for all students, including specific supports for Indigenous, international and immigrant students. Please take time to review the Handbook and familiarize yourself with what we have to offer. Links to further information on our website can be found in these pages. If sport is a regular part of your life, you can try out for one of our Rebels Athletics teams in basketball, futsal, soccer or volleyball. If the field or court is not for you, come out and cheer for our teams, and meet other students while you are there. Our goal is to elevate your potential so that you can achieve your educational goals. I hope you find your time at Red River College a rich and rewarding experience. Enjoy your time on campus. Carol M. Girling Dean of Student Services

Red River College’s 2015-16 Student Handbook

GENERAL INFORMATION

Your user account and password should not be shared with others. It is your responsibility to protect your account and password. For further policy details, please refer to Policy IT1 – Acceptable Use of Information Technology Resources.

PHOTO ID

College email

Photo IDs are available from the Student Service Centres:

The College is reducing the number of hardcopy (paper) items mailed to you. The College’s student academic email system is the official method of electronic communication (email) between you and the College. Please ensure you check your email account on a regular basis for important information related to registration, class start dates, fees, convocation, etc. Also, please ensure you keep your personal email address current by updating your WebAdvisor account.

• Notre Dame Campus, Building D, Room D101, or • The Roblin Centre (Exchange District Campus), Room P104 Full-time program students will have the fee for their first ID card included in their Student Services Fees. If your card is lost or stolen, you will have to purchase a replacement card by visiting one of the Student Service Centres. You will need a photo ID to use facilities on campus, including the library, labs or gym.

WEB ACCOUNT, EMAIL AND PORTAL

• To access your student email, visit webmail.academic.rrc.ca/expresspro • Your College email address is your username followed by @academic.rrc.ca (e.g., jsmith@academic.rrc.ca)

College web account

RRC Portal

Your username and password were provided to you in either a WebAdvisor explanation email/letter or an online course registration confirmation email.

Portal is your source for Red River College information, resources and services. It’s made up of two parts: HUB and SHARE.

If you no longer have your letter or email and would like to retrieve your username or reset your password:

HUB

• Visit hub.rrc.ca/hub/changepassword.aspx to change your password or hub.rrc.ca/hub/unknownaccount.aspx to retrieve your account information • If you are resetting your password via email, check that the email address we have on file for you is valid before clicking “Next” to send it

Passwords Your password will expire every 180 days. The following three warnings will be issued to you by email when your password is close to expiring: • Starting 21 days in advance, you will receive an email with notification of the upcoming expiry • A second email will be sent 14 days in advance. Every time you log in to a computer, you will be reminded to change your password • A third email will be sent the day before the password expires If you ignore the warnings and do not update your password, you will be locked out of your account and will not be able to access College resources.

HUB is home to all of RRC’s online apps and your personal information. You can use it to: • See your academic information, such as classes, timetables and grades • Access personal information, such as tax receipts and student email • File a Case Log for technical support • Rent a locker and change your parking information • Sign up for emergency text alerts • Check out the latest job openings on JobCentral

SHARE On SHARE, you can see the latest College announcements and news. Plus, you can find tools to connect with fellow students and instructors.

Where can I find Portal? Visit Portal at go.rrc.ca.

How do I log in to HUB and SHARE? Log in by entering your RRC username and password.

Red River College’s 2015-16 Student Handbook

Note: If you receive an error message indicating that you “do not have a default constituency” while logging in to SHARE, use this link instead: go.rrc.ca/student.

CAMPUS STORE (BOOKS, LIFESTYLE, AND MORE)

Where do I get help?

RRC Campus Stores at the Notre Dame and The Roblin Centre (Exchange District Campus) provide students with all their course material needs including required and recommended course materials (both new, used, rental and e-book format), equipment (civil engineering and graphic design tools along with safety/welding goggles) and school supplies. You can also visit your college Campus Store for Red River College apparel, affinity/giftware items, diploma frames, grad rings, computer/electronic accessories and much more. Official RRC Student Booklists will be available at least 3 weeks in advance of term (2 weeks for Regional and Con Ed students). Most course materials are available for purchase up to 4 weeks in advance of term start. Please shop early to avoid line-ups and to ensure availability. In the event that the Campus Store sells out of an item you require, please see one of our staff who will take your name and number. We will order and reserve a copy of the material you require and contact you directly when it arrives. We are here to help, don’t hesitate to ask one of our Booksellers for assistance finding the materials you need, to confirm your purchases against your Official RRC Booklist, for tips on cost saving options or to reserve an out of stock item.

If you encounter errors, email us at go@rrc.ca or file a Case Log (this is the College’s technical support website).

LOCKERS You can rent lockers and locks from the College online at hub.rrc.ca/lockers or from the following locations: Notre Dame Campus Print Shoppe Building D, Lower Level Room DM19 Phone: 204.632.2284 The Roblin Centre (Exchange District Campus) Print Shoppe William Street Building Room W104 Phone: 204.949.8470 Locks are issued with the locker rental and require a $10 deposit. The deposit is returned to you when you return the lock.

CHANGE OF ADDRESS College correspondence and student records are sent to the address given on your application form. If you have a change of address to report before or after you graduate change your address using WebAdvisor.

RRC Campus Store hours of operation will vary, please check the website for the monthly calendar of hours. Both locations will be open extended hours around term start dates. Notre Dame Campus Building D Mall Level Room DM11 (bottom of the main entrance stairs near the bus loop) Phone: 204.632.2590

Red River College’s 2015-16 Student Handbook

The Roblin Centre (Exchange District Campus) Princess Street Building Room P109 Phone: 204.949.8462

504 Main St. Room 306 Hours: Monday to Friday, 8am–4pm Phone: 204.631.3386

Online: rrc.ca/books

The Roblin Centre (Exchange District Campus) 160 Princess St. Room P105 Hours: Monday to Friday, 8am–4pm Phone: 204.949.8478 (Note: Calls are forwarded to the PGI office where the nurse is based for downtown sites)

LIBRARIES Red River College has two full-service libraries — one at the Notre Dame Campus and one at The Roblin Centre (Exchange District Campus), on Princess Street. Each Library location offers a wide range of resources and services to support program assignments and to encourage the general pursuit of knowledge beyond specific class requirements. In addition to books and magazines, there are also newspapers, government publications, videotapes, slides and audio cassettes. The full resources of both Library locations are available to all RRC students. In addition, the Library provides a wide range of e-books, e-journals, full-text journals and other databases, and videos that may be streamed to a personal computer or laptop. For more information, visit the Library online at library.rrc.ca. Notre Dame Campus The Library is located in the centre of the campus on the mall level of Building C (CM18), across from the Student Association offices and the student store (The Ox). Exchange District Campus The John and Bonnie Buhler Library is located within the Buhler Learning Commons in P214 in the Princess Building at The Roblin Centre. The Princess Building is the building on the east side of the Atrium. The Library is on the second floor.

HEALTH SERVICES Health Services is comprised of two main offices and nurserun centres that provide students and staff with a variety of health and wellness information for general interest, immunization, ongoing health condition maintenance, injury and illness assessment, treatment and referrals. We work in collaboration with Workplace Safety and Health and Claims Management. All services are in compliance with applicable privacy and confidentiality requirements. Notre Dame Campus Building H, Mall Level Room HM08 Hours: Monday to Friday, 8am–4pm Phone: 204.632.2238 Exchange District Campus Paterson GlobalFoods Institute

What to do if injured on site? Promptly report to one of the two main Health Services offices for assessment and treatment, or call for emergency help via security. The Health Nurse will ask about how the injury occurred, treat minor injuries, document and report necessary information. For injuries on practicums or off-site of your usual campus, report it to the Claims Specialist at 204.632.2593 with details of your incident. For more information, visit rrc.ca/health.

THE PRINT SHOPPE The Print Shoppe offers a wide range of services to students and staff, including professional offset printing (full-colour process, low or high volume laser copying in black and white as well as color), transparencies, bindery services, stationery, and large format printing. We also have two full-time graphic designers on staff to help you make an impact visually. Run your ideas by them and they will bring your ideas to life. Fully trained operators using state-of-the-art equipment produce top quality results at affordable prices. We’re open weekdays from 8:00am to 3:30pm. For additional information, please contact: Notre Dame Campus Print Shoppe Room DM19, Mall Level, Building D Phone: 204.632.2097 or 204.632.2284 The Roblin Centre (Exchange District Campus) Print Shoppe Room W104 Phone: 204.949.8470

WORKPLACE SAFETY If you have a safety concern regarding your surroundings or if you recognize a concern, you should report the hazard at safety@rrc.ca. 5

Red River College’s 2015-16 Student Handbook

MAPS OF CAMPUSES Maps of all campuses can be found at rrc.ca/campusmaps.

STUDENT LIFE You will be spending a lot of time at the College, so we want you to be as comfortable as possible. That’s why both of our campuses offer a full range of services.

STUDENT SUCCESS WEBSITE Being a successful student at RRC requires planning, commitment, and knowledge of the learning techniques that can assist you in your program of studies. Visit RRC’s Student Success Website at rrc.ca/success for helpful tips and strategies that can help you to do your best at College.

TUTORING VIDEOS The Academic Success Centre has developed “Wise Guys” online math videos that review common math functions such as finding common denominators, direct proportion, scientific notion, working with algebraic expressions, and working with a calculator. See math videos at youtube.com/rrcwiseguys.

REBELS’ VARSITY ATHLETICS Sport is and has always been a part of your life. You’ve dedicated numerous hours to practicing, improving and being part of a team. We value this dedication and understand that the same dedication you put into your game plays a role in your success in the classroom as well.

Whether you’re getting pumped up for an exam, working off some excess energy, or just doing your best to maintain a healthy, active lifestyle, RRC offers fitness facilities at both the Notre Dame and Exchange District Campuses. These services include: • Access to the North Gym and Loft (Notre Dame Campus)

As you enter into post-secondary education, you can continue your passion by being part of the Red River College Rebels as we compete in the Manitoba Colleges Athletic Conference (MCAC).

• Access to the Exchange Fitness Centre (The Roblin Centre, Exchange District Campus)

Being a part of the Rebels is about giving you a complete student experience as you take part in your studies. It is about the thrill of competition, the pride of pulling on the jersey, and the friendships that will last a lifetime.

• Drop-in sport activities such as badminton, volleyball and basketball

You can compete in men’s and women’s basketball, futsal, soccer and volleyball. Tryouts take place in late August for soccer, and early September for basketball and volleyball. If you want to pull on a jersey and be a Rebel, then we want to hear from you by email at rebels@rrc.ca.

ATHLETICS AND RECREATION SERVICES

• Professional fitness services • Fitness classes

• Special events such as International Futsal Tournament and the March Madness Bracket Challenge For more information about these services, visit the Athletics and Recreation website at rrc.ca/athletics.

Red River College’s 2015-16 Student Handbook

RRC STUDENTS’ ASSOCIATION ACTIVITIES The Students’ Association offers many different activities during the school year, including a barbecue during the first few days of class, keggers, Reading Week ski trips, movie afternoons, Pizza Wednesdays and a host of other social events. The Students’ Association helps make College life a little more interesting and a lot more exciting! Red River College Students’ Association Offices: Notre Dame Campus Students’ Association Building C, Mall Level Room CM20 Phone: 204.632.2375 The Roblin Centre (Exchange District Campus) Students’ Association Princess Street Building Room P110 Phone: 204.949.8475

FOOD Campus dining options at RRC are sure to satisfy all appetites, tastes and dietary requirements.

Notre Dame Campus Dining The Voyageur Dining Room The Voyageur offers a wide variety of meals, including made-to-order breakfasts and daily lunch specials. Located on the plaza level between Buildings A and B, the Voyageur is open weekdays from 7:30am to 2pm. Full breakfasts are available from 7:30am to 10am; the burger bar, salad and deli bar, and kitchen window specials (stir fry, pho, curry, etc.) are available from 11am to 1:30pm; and the soup bar is open from 10am to 2pm. Buffalo Cafeteria Located on the mall level of Building C, the Buffalo Cafeteria features hot soups, deli sandwiches, and short order items (breakfast sandwiches, burgers, hot sandwiches, chicken fingers, poutine, and more). Starting Sept. 8, it’s open weekdays from 7:30am to 8pm. (From Aug. 24 to Sept. 4, it’s open from 7:30am to 3pm)

Visit us online at rrcsa.ca.

Red River College’s 2015-16 Student Handbook

Java Junction/Tim Hortons

Grab N Go

In addition to hot and cold beverages, the Java Junction features a range of muffins, bagels, pastries and sandwiches. It’s adjacent to the Buffalo Cafeteria, and is open Monday to Friday from 7am to 3pm.

Located at the south side of campus, the Grab N Go features fresh-brewed Starbucks coffee, as well as salads, sandwiches, wraps, sushi, pizza, pastries and a daily hot menu special. It’s open Monday to Friday from 7:30am to 2:30pm.

Otto’s Cafeteria/Tim Hortons Otto’s serves a variety of meals, including pastries, bagels, and short order items. Located at the top of the ramp in Building J, it’s open weekdays from 7am to 2pm; the grill is open from 11am to 1pm.

Exchange District Campus Dining The Roblin Centre Tim Hortons The Roblin Centre Tim Hortons is a full-service restaurant that serves breakfast, lunch, pastries and hot, cold and iced beverages. It’s open Monday to Thursday from 7am to 8pm, and Friday from 7am to 4pm.

Paterson GlobalFoods Institute Culinary Exchange Located next to the PGI Annex, RRC’s Culinary Exchange offers a wide range of menu items — all expertly prepared by our own Culinary and Hospitality students. Featuring breakfast, sandwiches, salads, baked goods, and daily lunch and dinner specials, the CulEx is open Monday to Friday from 7am to 7pm. Jane’s The training centre for RRC’s Culinary and Hospitality students, Jane’s represents urban upscale dining at its finest. For more information or to make a reservation, visit janesrestaurant.ca or call 204.632.2594.

Red River College’s 2015-16 Student Handbook

RETAIL STORES Notre Dame Campus The Ox Building C, Mall Level, (across from the library) The Roblin Centre (Exchange District Campus) The Mercantile William Street Building (in the Atrium)

STUDENT PARKING AND BUS PASSES Students, staff and visitors attending Red River College and requiring parking between 6am and 6pm, Monday to Friday, must purchase a monthly/annual parking permit, or an hourly/daily pass at one of the dispensers. Depending on availability, students have the choice of power or non-power parking. Parking is assigned by area in student-designated lots on a scramble basis. Student parking for the Notre Dame Campus is sold on a firstcome, first-served basis at the Student Service Centres: • Notre Dame Campus, Building D, Room D101, or • Roblin Centre, Exchange District Campus, Room P104 A flat rate of $2 will be charged at the NDC campus between 5:00pm and midnight, Monday to Thursday. Ticket dispensers are located in the south, east, west, north and northwest lots. For more information, visit Parking Services at rrc.ca/parking.

Bus Passes You can purchase bus passes at: Notre Dame Campus The Ox Building C, Mall Level, (across from the library) The Roblin Centre (Exchange District Campus) The Mercantile William Street Building (in the Atrium) As a student, you receive the student discount rate if you purchase your pass at RRC.

SAFETY AND SECURITY We take a proactive approach to maintaining a safe and secure environment for all. RRC’s Security Services provides 24-hour on-campus patrols, Safewalk escorts for students walking alone at night, emergency call boxes located throughout campus, and safety education. In the event of a College emergency, call 204.632.2323.

If you lose something, report your loss to the Security Services office at the Notre Dame Campus. Notre Dame Campus Security Services Building C, Room C115 Phone: 204.632.2323 The Roblin Centre (Exchange District Campus) Security Services Princess Street Building Room P106 Phone: 204.949.8305 For more information, visit rrc.ca/security.

HOUSING Located inside the Paterson GlobalFoods Institute at 504 Main St., in the Exchange District Campus, RRC’s student residence is the perfect home away from home. The Exchange District Campus residence offers modern, air-conditioned one- and two-bedroom furnished dorms with meal plans for delicious food. The residence also features a shared laundry room and several common areas that have WiFi, and is available for study, entertainment and socializing. The location can’t be beat — our residence keeps you connected to one of Winnipeg’s most vibrant neighborhoods. RRC Campus Living Office 105-294 William Ave. Winnipeg, MB R3B 0R1

Phone: 204.631.3371 Fax: 204.947.5734 Email: residence@rrc.ca

rrc.ca/campusliving

STUDENT SERVICE CENTRES Our Student Service Centres serve as the information centre and first point of contact for all students and visitors to the campus. The Centres offer a variety of services, to both full time and Continuing Education students, including: • Academic advising • Admissions and registration • Awards and Financial Aid • Campus tours • Parking services (Notre Dame Campus only) • Photo ID • Recognition of Prior Learning • Requests for transcripts, parchments and program/ course descriptions, outlines • Tuition and education tax credit certificates (T2202A) 9

Red River College’s 2015-16 Student Handbook

• Updating personal information

study groups or review workshops. Specific services are available for students with disabilities.

• Withdrawal from programs/courses

Notre Dame Campus

• Tuition and fee payment

• Other student related transactions Notre Dame Campus Student Service Centre 2055 Notre Dame Ave., Building D, Room D101 Hours: Monday to Thursday, 8am-5:30pm Friday, 9am–4pm The Roblin Centre (Exchange District Campus) Student Service Centre 160 Princess Street, The Roblin Centre, Room P104 Hours: Monday to Thursday, 8am-4:30pm (July and August, 8am-4pm), Friday, 9am-4pm Phone: 204.632.2327 or 1.800.903.7707 (Monday to Friday, 8am–3:45pm) Email: register@rrc.ca

STUDENT SUPPORT SERVICES RRC is committed to your academic and personal success. That’s why we provide the following valuable support services to assist you in working through concerns that might impact your success at the College: • Counselling and accessibility services • Exam accommodation and assistive technology • Assessment services • Deaf and Hard of Hearing Services • Note-taking assistance • Tutoring services Notre Dame Campus Student Support Services Building D, Room D102 Phone: 204.632.2251 The Roblin Centre (Exchange District Campus) Student Support Services Princess Street Building Room P210 For more information, visit Student Services online at rrc.ca/studentservices or go to rrc.ca/studentsupports for a short video of student testimonials on how Student Support Services has made a difference in their studies.

ACADEMIC SUCCESS CENTRE The Academic Success Centre provides a variety of free academic supports to students at RRC. Staff can match students with tutors, academic coaches, EAL assistance, 10

Academic Success Centre Building D, Room D110 Phone: 204.632.2251 The Roblin Centre (Exchange District Campus) Academic Success Centre Princess Street Building Room P210 Phone: 204.949.8375 rrc.ca/asc

DIVERSITY AND INTERCULTURAL SERVICES Diversity and Intercultural Services offers support programs to help immigrant and international students with their integration into the local culture, the College environment and the Canadian labour force. Diversity and Intercultural Services also provides support programs to all students to ensure learning environments are inclusive and respectful of diversity, and to help them develop valuable intercultural skills necessary in today’s global work environment. rrc.ca/diversity Notre Dame Campus Building D, Room D206 Phone: 204.631.3309 Exchange District Campus Massey Building, Room 103 Phone: 204.631.3345

LGBTT* Initiative Diversity and Intercultural Services also coordinates RRC’s LGBTT* Initiative, which provides educational opportunities and resources to build communication, understanding and respect for diversity throughout the College. Exchange District Campus Massey Building, Room 103 Phone: 204.632.2016 rrc.ca/LGBTTInitiative

Red River Collegeâ&#x20AC;&#x2122;s 2015-16 Student Handbook

STUDENT EMPLOYMENT SERVICES Student Employment Services provides a full range of employment services and supports for students, recent graduates and employers. Get help with job-seeking strategies, resume and cover letter writing, interview preparation, and more. Part-time, full-time and internship opportunities can be found on our exclusive job listing site at jobcentral.rrc.ca.

Student Employment Services locations Notre Dame Campus Student Employment Services Building D, Room D102 Phone: 204.632.3966 The Roblin Centre (Exchange District Campus) Student Employment Services Princess Street Building Room P206 Phone: 204.949.8368 rrc.ca/ses

ABORIGINAL STUDENT SUPPORT AND COMMUNITY RELATIONS Red River College realizes how difficult it can be for students who choose to leave family and friends, often by relocating to pursue educational goals. The Aboriginal Student Support and Community Relations department offers support services to prospective and current students of Aboriginal ancestry. Our Elders in Residence offer workshops and consultation to students about urban adjustment, cultural teachings, curriculum content and welcome one-on-one sessions. Notre Dame Campus Aboriginal Student Support Services Building F, Room F209 Phone: 204.632.3773 The Roblin Centre (Exchange District Campus) Aboriginal Student Support Services Princess Street Building Room P409 Phone: 204.949.8506 rrc.ca/aboriginalsupport

Aboriginal Centre The Aboriginal Student Centre at the Notre Dame Campus features kitchen facilities, a lounge area, conference room,

computer lab, telephone, and bulletin boards with community postings. A team is ready to assist you in any way possible. Notre Dame Campus Building F, Room F209

EARLY CHILDHOOD CENTRE INC. The RRC Early Childhood Centre Inc. is a licensed child care facility that houses 53 children between the ages of 18 months and five years of age. Priority for all spaces is given to Red River College students and staff members. The facility is open Monday to Friday (except holidays) from 7am-5:30pm. The Centre strives to offer exceptional childcare and education in an enriched learning environment. Children are actively encouraged to explore, interact and experiment with their environment in order to develop social and life skills. Space is limited. Please register by going to manitoba.ca/onlinechildcareregistry. Early Childhood Centre Notre Dame Campus Building A, Room A101 Phone: 204.632.2244 rrc.ca/childhoodcentre 11

Red River College’s 2015-16 Student Handbook

PROCEDURES

RRC STUDENT-RELATED FORMS

APPLICATION TO GRADUATE

You can find all student-related forms on the Portal at go.rrc.ca/studentinfo/Forms.

When you have completed your program graduation requirements, you must submit an Application to Graduate by completing the online form found at rrc.ca/convocation.

DEFINITION OF A FULL-TIME STUDENT

RECOGNITION OF PRIOR LEARNING (RPL)

A student is considered full-time at Red River College if they are taking 60% or more of the course load for the program they are enrolled in during a term.

If you are interested in receiving recognition of learning from significant work and life experiences that may be relevant to College courses, you are encouraged to contact the RPL Advisor at 204.632.3094.

FINANCIAL INFORMATION

Download the form at go.rrc.ca/studentinfo/Forms.

PAYMENT OF PROGRAM AND COURSE ADD/DROP AND SECTION STUDENTS’ ASSOCIATION FEES CHANGE REQUEST Program fees (tuition, lab and materials, technology, To add or drop a course or change sections in a course for the term, you must complete the Course Change Request Form for Students in Full-time Programs. This form is available on Portal under the Student Information Link. Students in Continuing Education can complete the form at rrc.ca/index.php?pid=6890

Voluntary Withdrawal A student who formally withdraws from one or more courses after the add/drop period ends and before 80% of the course duration will have a voluntary withdrawal (VW) recorded on his/her transcript. A student in a part-time Continuing Education program who does not complete his/her course and withdraws within three weeks of the course end date will receive a grade of F. Students taking courses by distance delivery are not eligible to withdraw if they have purchased an extension on their course.

Program or Course Withdrawal To withdraw from your course or program of studies, (including choosing not to return for an upcoming term), submit the online form at rrc.ca/forms/?page_id=46.

software, student service fees, recreation fees and endowment fees) and Students’ Association fees are payable on or before the academic term start date. If you register after the academic term start date, your program fees and Students’ Association fees are due and payable at the time that you register.

SPONSORED STUDENTS Where program or student fees are to be billed to a third party, you must submit a completed Sponsorship Authorization Form, available at rrc.mb.ca/files/file/ admissions/sponsorshipaccountform.xls. Ensure you submit the form by the program deposit deadline date. Fees payable by a sponsor are due upon receipt of invoice. Where fees are billed to a third party, we will return any refund directly to the third party.

Red River Collegeâ&#x20AC;&#x2122;s 2015-16 Student Handbook

GOVERNMENT-SPONSORED STUDENT LOAN RECIPIENTS

EMPLOYMENT MANITOBAASSISTED STUDENTS

If you have applied for a government-sponsored loan, you are responsible for ensuring the government student loan process is followed and that your program and student fees are received by the College.

If you are receiving assistance from Employment Manitoba, you are responsible for paying your portion of program and student fees by the payment due date. Employment Manitoba will remit the Employment Manitoba-assisted portion of the program and student fees directly to RRC. If the Employment Manitoba approval form is not received by the College by the program start date, you are responsible for the entire payment due.

Approved government-sponsored student loan recipients will have their program/student fees automatically deducted from their student loans. The lending institution will forward the payment directly to the College if the proper process is followed. If you have not received your student loan by your program start date, you must contact one of the Student Service Centres to discuss payment arrangements and to avoid being charged a late fee. If your loan application is not approved, you must make payment arrangements as soon as you are notified that you will not be receiving the loan. You are responsible for payment of your program in full, even if your loan application is not approved. All refund procedures and policies apply.

FULL-TIME PROGRAM APPLICATION FEES You must submit a non-refundable application fee with each application. An application fee paid by cheque that is returned NSF (non-sufficient funds) will result in the cancellation of the application. You must pay both the NSF charge and the application fee before the application will be processed. A complete list of fees can be found at rrc.ca/fees. Applicants with outstanding accounts at the College will not be permitted to apply or register for any College programs. Note: International applicants â&#x20AC;&#x201C; see rrc.ca/internationaleducation for details. 13

Red River Collegeâ&#x20AC;&#x2122;s 2015-16 Student Handbook

ENTRANCE TESTING FEE If you write entrance tests to determine your eligibility to enter College programs, you are required to pay a nonrefundable entrance testing/assessment fee of $40 per test date prior to writing the test(s).

TUITION DEPOSIT FEE You are required to pay a non-transferable deposit for each full-time program. You will be notified of the date by which the deposit fee must be paid. Non-payment or payment of the deposit fee by cheque that is returned NSF will result in the cancellation of the application. Deposit fees are credited toward your program fees.

CONFIRMATION OF ENROLMENT FORM If you need to have third-party forms, such as RESP Confirmation of Enrolment or other third-party forms, completed by the College, take your form to one of the Student Service Centres. Fees for this service can be found at rrc.ca/fees. Notre Dame Campus, Building D Room D101 The Roblin Centre (Exchange District Campus) Room P104

Red River College’s 2015-16 Student Handbook

STUDENT AWARDS AND FINANCIAL AID

REFUND POLICIES AND PROCEDURES

AWARDS

FULL-TIME PROGRAMS

Red River College assists students by administering awards, bursaries and scholarships that have been donated by concerned corporations, community organizations and individuals. These awards cover the specific requests of the donors and are intended to assist students who have shown outstanding abilities in academic or vocational areas and/or are in need of financial assistance.

Applying for Refund/Withdrawal

For the most part, these awards, bursaries and scholarships are available specifically to RRC students. Descriptions include prerequisite criteria and application instructions. See awards at rrc.ca/awards.

FINANCIAL AID Our on-campus Student Awards and Financial Aid office provides you with a number of support services: • Information on financial assistance programs available to Manitoba students • Assistance to students applying for governmentsponsored loans • Liaison with Manitoba Student Aid The Manitoba Student Aid Branch is your contact when applying for federal and provincial loans, grants and bursaries. Assistance is based on an assessment of financial need and is provided primarily in the form of repayable Canada and Manitoba Student Loans. Nonrepayable grants and bursaries are also available. You should apply well in advance of your program start date. You can obtain information about student financial assistance and apply online at manitobastudentaid.ca. With the interactive online application, you will receive an estimate of Canada Student Loan and Manitoba Student Loan assistance within minutes of submitting your application. You will receive a letter notifying you of the actual assistance within two weeks. Manitoba Student Loans and Canada Student Loans are interest-free and payment-free while you are in full-time studies. For Canada Student Loans, interest begins to accumulate once you cease to be a full-time student, and the first payment is due six months after your end of study date. For Manitoba Student Loans, the first payment is due six months after your end of study date, and the loans remain interest-free during this six-month period.

If you withdraw before the start of classes, you will be refunded all fees with the exception of the application fee and deposit. If you withdraw after the start of classes, the following applies: • If you withdraw within the first 7% of the term, you will receive all of the tuition less the deposit. • If you withdraw between 7% to 25% of the term, you will receive a 50% credit for all fees except the health and dental fees. • If you withdraw after 25% of the program term, you will not receive a refund. If you withdraw from your program of studies (including if you choose not to return for an upcoming term), you must submit a completed Withdrawal Form for Students in FullTime Programs. The effective withdrawal date will be the date the Withdrawal Form for Students in Full-time Programs is received by the College and will determine any eligibility for refund. You are responsible for all applicable fees up to the date the withdrawal form has been received by the College. Forms are available at go.rrc.ca/studentinfo/Forms. Refunds of fees that have been paid with the proceeds of a government-sponsored student loan or by a third party will be issued to the lender or third party.

Suspension of a College Program If you have applied for or have been accepted into a College program that is later suspended, you are eligible for a full refund of any program/student fees paid, including the deposit and application fees.

SCHOOL OF CONTINUING EDUCATION Full-time Students If you withdraw after the program begins, you will be eligible for a refund based on the applicable RRC refund guide.

Red River College’s 2015-16 Student Handbook

Part-time In-class Students If you formally request to drop your course, seminar or workshop within the following deadlines, a partial refund is available: • Classroom Delivery Courses - partial refunds are available up to the day before the start of the second class. • Classroom Delivery Workshops and Seminars - partial refunds are available if the request is received a minimum of eight business days prior to the start date. • Distance Delivery - partial refunds are available if the request is made within 10 days from the start of course. Refunds will be processed when the Continuing Education office receives your entire course package in its original condition (materials must be returned within two business days of initial request). The refundable amount shall be the registration fee less the following: • $40 administration fee • $50 registration fee for distance delivery • cost of that part of the course package (including textbooks, materials, videos, readings, etc.) that is not returned in its original condition • cost of shipping • cost of assignments marked • cost of telephone and instructional charges incurred for teleconference and tutorial calls

REGIONAL CAMPUSES Please contact the staff at the applicable Regional Campus for the refund policy.

OUTSTANDING DEBTS Refunds of program/student fees may be reduced by other outstanding debts, such as Campus Store charges, parking fees, library fines, etc. If you fail to pay your accounts within the specified deadlines, you may have your registration cancelled. College services including marks, credentials, and future registrations will be withheld until all financial obligations to the College have been met in full.

TUITION AND EDUCATION CREDIT CERTIFICATE For income tax purposes, T2202A tax receipts will be available through the College website (rrc.ca) at the end of February.

POLICIES AND PROCEDURES Following are summaries of frequently consulted academic and student policies that are available at go.rrc.ca and in the College libraries. These policies and procedures apply to all students registered at Red River College. Where there is a discrepancy between the following policy descriptions and the actual wording of the policy, the actual wording of the policy shall prevail. Read the full policies at rrc.ca/policies.

Policy A1 – Application and Admission to College Programs This policy outlines the application and admissions process.

Policy A5 – Course Outlines This policy explains that Standardized Course Outlines will be prepared for every course offered at the College, and that the Course Outline is an official document that ensures you receive accurate and up-to-date information regarding course content, course requirements and course expectations.

Policies A14, A15 and A16 – Recognition of Prior Learning (RPL) These policies outline the process for receiving academic credit for prior formal study and non-formal learning. Policy A14 - RPL Policies and Procedures provides the standard for RPL implementation across the College. Policy A15 – Transfers Between RRC Programs describes the transfer of grades and/or credits between programs. Policy A16 – Transfer of Credits to RRC Programs from Other Post-Secondary Institutions describes transfer of credit from external institutions. For more information about the Recognition of Prior Learning process, contract an RPL Advisor or your academic Program Chair. You can make an appointment to meet with an RPL Advisor at 204.632.2327.

Policy A20 – Requirements for Graduation This policy outlines the time limitations for completing Red River College programs. Please be aware that you must attain a minimum of 25% of your program credits through Red River College to be eligible to receive a Red River College diploma or certificate.

Red River College’s 2015-16 Student Handbook

Policy A21 – Security of Student Records

Policy G4 – Recordings

This policy explains that, as a student, your student records are kept secure and private.

This policy outlines the established guidelines where there is a requirement to gain the consent of an individual before they may be recorded.

Policy A22 – Academic Standards This policy addresses a number of academic matters related to the College Grading Scale, student evaluation, GPA calculations, Dean’s Honour Roll, Honours Graduate, supplemental examinations, withdrawals, re-admission and transcript notations.

Policy A28 – Academic Accommodation Red River College will provide reasonable academic accommodation to meet the needs of persons with documented disabilities.

Policy E2 – Emergency Response

Policy H1 – Discrimination and Harassment Red River College will not tolerate harassment or discrimination in any form, whether it occurs on College property or in relation to College activities. Read this policy to understand what is considered to be harassment and discrimination. Violations of this policy may result in disciplinary action. If you have a complaint or concern, you can talk to a faculty member, the College’s Discrimination and Harassment Officer (csztaba@rrc.ca or 204.632.2107), or any other trusted member of the College community.

This policy outlines the emergency response procedures related to facility emergencies, threats or severe weather conditions.

Red River College’s 2015-16 Student Handbook

Policy IT1 – Acceptable Use of Information Technology Resources Read this policy to understand what constitutes acceptable and unacceptable uses of College information technology resources, including equipment and network. You should note that a normal expectation of privacy cannot be guaranteed to a user of College information technology resources. Violations of this policy may result in disciplinary actions.

Policy E5 – Smoking • Red River College is a smoke-free environment. Smoking is not allowed anywhere inside College buildings. • Smoking is allowed in designated smoking zones in outdoor areas. • Violations of this policy may result in disciplinary actions.

Policy S1 – Student Code of Rights and Responsibilities The Student Code of Rights and Responsibilities outlines the behaviours, attitudes and conduct expected of all students registered at Red River College, and your individual rights. Violations of this policy may result in disciplinary action. 18

Policy S2 – Student Discipline This policy outlines the steps of progressive discipline for all forms of non-academic misconduct including reprimand, behavioural contract, suspension and expulsion.

Policy S3 – Student Appeals This policy outlines the process to appeal all decisions made that have an effect on your academic career. This includes: • Decisions regarding academic evaluations • Decisions regarding discipline • Decisions regarding any other matter that affects your academic career It includes the steps and timelines for informal resolution, formal appeal, and Appeal Committee hearings. If you are seeking to appeal a decision on the basis of this policy, you may obtain additional information through the Student Service Centre and the office of the Dean of Student Services. You may receive advocacy support through the Students’ Association.

Policy S4 – Academic Integrity The College expects that you will conduct your academic work with honesty and integrity.

Red River College’s 2015-16 Student Handbook

This policy defines the forms of and penalties for academic misconduct, such as: • Plagiarism • Cheating • False or misleading representation

Security Security Services offices are located at the Notre Dame Campus, The Roblin Centre and at PGI, and are staffed 24 hours a day, seven days a week.

• Accommodation under false pretenses

All Security staff are trained in First Aid and CPR and will act as the first response to all medical emergencies.

• Collusion

Security contact numbers

• Unauthorized collaboration

Notre Dame Campus

204.632.2323

• Sabotage

The Roblin Centre

204.949.8305

PGI

204.631.3381

SAFETY AND SECURITY INFORMATION FOR STAFF AND STUDENTS Red River College is committed to providing a safe environment for students, staff and visitors in which to work and learn. All Staff and Students must be made aware of the College’s Safety Procedures. Deans and Chairs should ensure that all instructional staff communicate the following information to all new intakes of students.

Fire Alarms • If you hear an alarm you must immediately exit the building.

You can also contact Security directly by using any of the Safewalk phones throughout the above campuses. Our Security offices also serve as the campus Lost and Found. If you find something, or have lost something, please contact Security. Unclaimed items are held for 60 days.

Safewalk To enhance and maintain personal safety, RRC offers a Safewalk program at the Notre Dame campus, The Roblin Centre and PGI. Under Safewalk you can request an escort between any two points on or near each campus, including bus stops and parking lots. Safewalk escorts are available seven days a week, 24 hours a day. We encourage you to use this service, especially when leaving either campus late in the evening.

• Close doors on the way out and move well away from the building.

Threats / Inappropriate Behavior

• Do not use elevators.

Red River College has zero tolerance for violent or threatening behavior. Any such incidents MUST be reported immediately to RRC Security at 204.632.2323.

• Do not visit lockers or delay your departure from the building. • Do not enter any building for any purpose when an alarm is sounding. • Do not re-enter until authorized by the Fire Department or Security. In case of inclement weather (cold or rain), once outside, evacuees will be directed to a safe location.

Disciplinary action may range from reprimand to expulsion. Student disciplinary issues may be referred to the Behavioral Intervention Team. Staff issues are referred to Human Resources for investigation and resolution. For more information see RRC’s Worrisome Behavior Protocol at rrc.ca/worrisomebehaviour.

Persons with mobility restrictions who are not able to evacuate the building on their own should be assisted to a safe location, usually a stairwell landing inside the fire doors. Someone should wait with that person while another reports their position to security or Fire personnel.

Red River College’s 2015-16 Student Handbook

Suspicious Activity

Medical Emergencies

If you notice suspicious activity contact RRC Security immediately.

If you, or someone near you, is injured or suffering a medical emergency immediately contact Security at 204.632.2323. Security will contact 911 and meet the ambulance to more quickly direct response crews to your location. Security will also assist by providing first aid or CPR until an ambulance can arrive. If you call 911 first, you must also contact RRC security.

Lockdown Procedures In the event of a severe threat to safety it may be necessary to “Lockdown” the Campus to protect occupants and minimize the overall exposure to danger. Notice of a “Lockdown” will be broadcast over the Campus Alerting System which consists of P/A speakers in the hallways, Desktop Alerts and SMS Text Alerts. If you hear a Lockdown Message take the following immediate action: • Get to a safe place out of hallways or common areas. • Close and lock the door. • Move away from doors and windows. • Sit on the floor or crouch behind desks and be quiet. • Silence cell phones or devices that generate noise. • Do NOT answer the door. • Do not evacuate until contacted by Winnipeg Police or until you receive specific directions over the P/A system. • In case of a medical or other emergency during a Lockdown call 911.

Sign up for Text Alerts RRC has a SMS Text Alerting system in place which will send time-stamped text messages to registered users in case of a Lockdown, emergency Situation or a Campus closure. Students can register on the RRC Website or Portal. Presently this service is only open to MTS subscribers.

Smoking Policy Smoking is prohibited on all Red River College grounds, with the exception of designated areas at the Notre Dame Campus. Smoking while walking across campus, or while on route to a designated smoking area is a violation of College Policy and may lead to suspension or expulsion from RRC. E-Cigarettes are NOT allowed on College property except in designated smoking areas.

All injuries that occur as a result of College business MUST be reported to Health Services at 204.632.2238 as soon as possible.

Hazardous Material Incident Students should report all spills to their instructor or supervisor.

Simple Spills If the shop/lab has the resources, including trained people, department staff and students should clean-up immediately. This depends on the volume, the type and hazard of the material, the specific location and the availability of spill kits and other containment apparatus. A typical example of a simple spill at RRC is a small oil spill in an automotive shop.

Major Spills Evacuate the area immediately and instruct others to do so. Dial 911 and contact Security Services.

More information For more information on these or other topics please visit rrc.ca/safety.

For more information, contact a Red River College Student Service Centre.

Notre Dame Campus 2055 Notre Dame Ave, Building D, Room D101 Hours: Monday to Thursday, 8am-5:30pm Friday, 9am-4pm Exchange District Campus 160 Princess Street, The Roblin Centre, Room P104 Hours: Monday to Thursday, 8am-4:30pm (July and August, 8am-4pm), Friday, 9am-4pm Phone: 204.632.2327 or 1.800.903.7707 (Monday to Friday, 8am-3:45pm) Email: register@rrc.ca Facebook: facebook.com/redrivercollege Twitter: twitter.com/rrc

rrc.ca/studentservices