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D ECEM BER 2021
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THE CLEANING SHOW 2021 REVIEW
Scrubber Dryers & Autonomous Cleaning
The Cleaning Show made a triumphant return to ExCeL, London on 2-4 November 2021. All the highlights and comments feature in this official review of the show.
This feature considers how facilities managers can use a combination of scrubber dryers and autonomous cleaning machines to achieve the desired level of cleanliness in any facility. New machine launches from the Cleaning Show are also highlighted. >>> page 24
>>> page 16
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EDITOR’S LETTER C&M
Back with a bang
The pandemic has had a huge impact on the way we all do business, relegating meetings with clients and potential clients to platforms like Zoom and Teams. The desire to get back to meeting face to face has been gathering pace throughout 2021 but, with COVID-related hurdles constantly being placed in our collective paths, it has proved difficult. And then, when we’d all but given up on 2021, along came the Cleaning Show – and what a show it was! More than 4600 visitors came through its doors from 2-4 November, all eager to meet face to face after the enforced break. Everyone I spoke to was delighted to be back together, catching up with customers, colleagues and friends. Julie Kitchener, head of customer service and marketing at ICE, summed up the mood perfectly: "The show has been brilliant - it's great to be back and have the chance to speak to the industry in person…Over the past 18 months, we've tried the virtual approach and it just doesn't work. People need to see the products working in a live environment." Nigel Mills MP, chair of the Cleaning and Hygiene All-Party Parliamentary Group (APPG), set the ball rolling, declaring the show open with a speech that highlighted the important role it plays in bringing the industry together. He paid tribute to the role cleaning and hygiene operatives have played over the past 18 months and highlighted how the APPG would help shine a light on an industry that was once overlooked. The conference programme added further depth to an outstanding show, with hot topics keenly discussed and debated in a packed arena. Significant items of industry news were broken during the conference sessions, not least that the green light had been given to develop detailed proposals for an accredited industry-wide training programme and
apprenticeship for the sector. The Worshipful Company of Environmental Cleaners also used the platform to formally launch its Chartered Practitioners’ Register. Technology inevitably came under the spotlight, both on the show floor and within the conference theatre, and Killis used the event to launch its brand-new Rex cleaning robot – one of the largest and most striking seen to date. Darren Marston, executive chairman of ICE, also delivered a compelling session on the rise of co-bots and how autonomous cleaning can support and enhance current cleaning practices. A review of the show begins on Page 18 of this issue where you’ll get a real flavour for what went on. The final word goes to Stuart Dacre, event director for the Cleaning Show, who said: “It’s been a long wait but I can’t describe how good it feels to bring the cleaning industry back face-to-face for three actionpacked days of inspiration, innovation and insight.” We look forward to bringing everyone together again for the Manchester Cleaning Show on 6 and 7 April 2022. Registration is free of charge – please visit: www.cleaningshow.co.uk/manchester I wish you a clean, tidy and healthy month ahead…and hope that you and your families enjoy the holidays.
Neil Nixon, Editor Cleaning & Maintenance Magazine
@cleaningmag
WWW.CLEANINGMAG.COM
Cleaning&Maintenance
DECEMBER 2021 3
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CONTENTS C&M
22 Feature: Scrubber Dryers & Autonomous Cleaning. This feature considers how facilities managers can use a combination of scrubber dryers and autonomous cleaning machines to achieve the desired level of cleanliness in any facility. New machine launches from the Cleaning Show are also highlighted.
DECEMBER 2021
06 11 12 30 32
Industry News. In the news this month… Partnership delivers hygiene solution to Glasgow post-COP 26, Apprenticeship bid clears first hurdle, ‘Severe’ cleaning and hygiene staff shortages could hit COVID-19 recovery – BCC, Minimum wage increase to boost low-paid workers’ incomes, WCEC launches Chartered Practitioners’ Register at Cleaning Show 2021. People. Personnel news and new appointments from across the cleaning and FM sectors. Contracts. We take a look at all the latest contracts awarded across the industry.
16
Special Report: The importance of providing a COVID-safe workplace. Change is in the air once again for office workers around the country. Increasing numbers of employees are swapping their slippers and pyjamas for suits and ties in anticipation of a return to the workplace and the end of work from home culture. Matt Anderson, director of Velair, reports.
THE CLEANING SHOW 2021 REVIEW. The Cleaning Show made a triumphant return to ExCeL, London on 2-4 November 2021. All the highlights and comments feature in this official review of the show.
New Products. An overview of some of the new products available on the market this month.
03 Editor’s Comment A look at the cleaning sector this month.
WWW.CLEANINGMAG.COM
13 BCC Comment Sustainable textiles: TSA launches scheme to minimise waste. David Stevens, CEO of the TSA, reports.
14 BICSc Comment A brief history of office cleaning. Stan Atkins, CEO of BICSc, reports.
15 A job worth doing – a contractor’s blog. Lee Andrews reports.
DECEMBER 2021 5
C&M
INDUSTRY NEWS
Partnership delivers hygiene solution to Glasgow post-COP 26 Bunzl. Dettol hand sanitiser formula kills 99.9% of
business-to-business offering - has announced
bacteria and enveloped viruses.
a partnership with Bunzl Cleaning & Hygiene
Jonathan Weiss, commercial director at
Supplies to deliver 600 Dettol hand sanitiser
Reckitt Global Business Solutions, said: “Our
dispensers to businesses in Glasgow and its
commitment to the city of Glasgow and
surrounds post-COP26.
sustainability goes far beyond one event. After
Following its appointment as official hygiene
Credit: rafapress / Shutterstock.com
RECKITT and Dettol Pro Solutions - Dettol’s
having helped with hygienic measures for more
partner for the summit, attended by 25,000
than 25,000 world leaders and climate change
delegates, Dettol Pro Solutions committed to
representatives, we are delighted to now be
rehoming all hygiene products from the event
able to leave a legacy of hygiene and cleaning
as a way of giving something back to the city.
protocols for residents, visitors, local charities,
Cleaning and Hygiene Supplies, added: “It’s
The partnership will help to provide residents
and local businesses through our donation
been a privilege to collaborate with a globally
and tourists within Glasgow and its surrounds
of these products. Dettol is a trusted brand
recognised brand on this project, which felt
access to hygiene products, as the brand
that develops science-led, efficacious hygiene
like a natural partnership for both parties.
continues its ambitious UK rollout post-COP 26.
products, and so we hope this initiative will
Responding to the climate crisis is a collective
In addition, any excess stock will be offered to
help restore confidence for consumers as they
responsibility, and we’re proud to play a part in
local government offices, universities, the Hygiene
begin to fully re-engage with physical spaces in
helping create and protect a circular economy
Bank, which works to reduce hygiene poverty,
Glasgow and the surrounding areas.”
for Glasgow and its surrounding areas.”
and to Emmaus, a homeless charity supported by
David Cousins, managing director at Bunzl
WWW.RECKITT.COM
Apprenticeship bid clears first hurdle CLEANING and hygiene industry leaders have
supporting statements. The result was over 30
welcomed a decision to give the green light to
endorsements when only 10 were required.
develop detailed proposals for an accredited
The first hurdle in the process has now been
BCC chairman, Jim Melvin, is part of the trailblazer group. He said: “We are delighted to have successfully completed the first stage of
industry-wide training programme and
successfully cleared. In the past few years, the
the process. Although there is still much work
apprenticeship for the sector.
industry has twice approached the IfATE about
to be done, getting the green light is hugely
setting up an apprenticeship but has sadly not
encouraging and is an extremely positive
sponsored a trailblazer group, comprising
got past the first stage. The next stage is for the
development. There is an overwhelming need
major companies from the sector along with
trailblazer group to flesh out its proposal for
for an industry-wide training accreditation and
supporting stakeholders, to spearhead the
a training programme and apprenticeship. It
apprenticeship. It is deeply unfair that industry
development of the Professional Cleaning
hopes to put a detailed proposal to the IfATE
businesses have to pay an Apprenticeship
and Hygiene Operative Apprenticeship. The
early next year.
Levy yet do not have the option of investing
Earlier this year, the British Cleaning Council
those funds in a full package of appropriate
first step was for the employer group to make
Chair of the trailblazer group and head of
the case to approving body, The Institute for
cleaning at Sodexo UK & Ireland, Lauren Kyle,
apprenticeship schemes covering the majority
Apprenticeships and Technical Education
said: “This is excellent news for the cleaning
of their core business activities. We also need an
(IfATE), in order to get the green light to
profession and represents an important step
industry-wide apprenticeship to ensure our staff
develop the proposal. Since the spring, the
forward. Thank you to all those who have
have the skills they need and to help create a full
trailblazer group has been making its case to
supported the trailblazer group to get to this
career path for the industry. This is truly great
the IfATE and in May it called for businesses
important milestone. The group looks forward
news which will please many in our industry. We
in the cleaning and hygiene sector to write
now to moving into the full development phase.”
will now be going full speed ahead in working up our detailed proposals with the aim of bringing them forward as soon as possible.” The Apprenticeship Levy means that employers with an annual pay bill of more than £3 million put around 0.5% towards the levy. Alternatively, businesses can use these funds on recognised apprenticeship schemes. A Healthcare Cleaning Operative (HCO) apprenticeship approved in early 2020 does not include all the technical skills and training needed by cleaning and hygiene operatives
Jim Melvin, chairman of the BCC, announced the progress made by the trailblazer group during his presentation at the Cleaning Show in November.
6 DECEMBER 2021
working outside health care. WWW.BRITISHCLEANINGCOUNCIL.ORG WWW.CLEANINGMAG.COM
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C&M
INDUSTRY NEWS
‘Severe’ cleaning and hygiene staff shortages could hit COVID-19 recovery – BCC THE cleaning and hygiene industry is suffering
the Immigration Act, Brexit and the pandemic, it
‘severe’ staff shortages with the rate of vacancies
is arguably unprecedented. Many foreign workers
having increased dramatically, according to a
have now left and we can’t replace them by UK
new survey of the industry. The recruitment
nationals, who traditionally have not joined the
problems facing one of the UK’s biggest
industry. Other staff are leaving for alternative
industries could hamper the nation’s recovery
jobs, such as driving HGVs or within other sectors
from COVID-19, said the British Cleaning Council.
that are actually receiving government assistance.
There was also a warning that the healthcare
In the meantime, we are facing severe problems.”
Delia Cannings, BCC deputy chair, discussed staffing issues during her presentation at the Cleaning Show in November.
sector was ‘heading for disaster’ and fears that
Jim Melvin continued: “Of course, it would
transport, leisure and food hygiene, amongst
help if we had the accreditation required by the
in London, 62% of staff were from overseas.
many other sectors, could also be badly hit.
Apprenticeship Levy in order to assist in making
Earlier this year, immigration rules changed,
the cleaning and hygiene industry a career of
categorising cleaning and hygiene staff as being
biggest firms took part in the BCC survey.
choice. Whilst we trust that will change, it is
exempt of skill and making it much harder for
Between them, the 11 firms reported 1917
not currently the case. During the pandemic,
UK cleaning and hygiene firms to recruit the
vacancies in total, with one firm saying the
we’ve seen how essential good standards of
overseas staff they need.
number of vacancies had increased by 252% in
cleanliness and hygiene are to protecting the
the last six months, and another by 267%. The
public from the most recent virus, and now that
lead for education and training at the Association
majority of companies taking part reported staff
is being threated because we are struggling to
of Healthcare Cleaning Professionals (AHCP),
leaving because they were foreign nationals
recruit the staff to do the work. For the avoidance
said: “We have seen a mass exodus of cleaning
going home or were employees moving to other
of any doubt, our staff are professional, skilled
staff across the NHS and the labour pool is
jobs, such as truck driving or into hospitality.
workers who do a vital job and do it well. If this
diminishing at an alarming rate. The loss of
continues, it could affect the UK’s ability to fight
cleaning personnel can be attributed to Brexit,
depended on employees of all nationalities and
this virus, and possibly any other, and in doing so
immigration regulations and the pandemic, each
overseas workers are proving difficult to replace.
there is clear potential for the health and safety
contributing to the shortages in a daunting way.
The BCC is calling for the government to take urgent
of members of the public to be put at risk. We
The national cry for HGV drivers and the attractive
action to help it recruit the staff it needs. It began
are urgently calling on the government to work
training packages and subsidies available has
raising concerns two years ago about the possible
with us unequivocally to ensure that we have a
seen many cleaning operatives jump into this
impact on the industry of planned changes to
short-term solution to recruitment of staff issues,
new opportunity. We are heading for disaster
immigration rules, which took place early this year.
whilst we also work closely together to ensure
as a limited pool of agency staff, many without
The scale of the issue has not been acted upon said
that there is a clear skills pathway to ensure the
training, are sent into our hospitals to replace
BCC chairman, Jim Melvin, who is also group CEO at
industry becomes an attractive career choice.”
the leavers and provide an NHS cleaning service.
Some of the cleaning and hygiene industry’s
Until now, the cleaning and hygiene industry has
The Exclusive Services Group.
The average vacancy rate across all 11 firms
Delia Cannings, BCC deputy chair and national
Our healthcare cleaning heroes have battled
taking part in the BCC survey was almost
throughout the pandemic to fight the virus but
know the scale of the problem the cleaning
7.9% but two firms reported vacancy rates of
feel their contribution has been dismissed. The
industry is facing or it doesn’t realise the potential
12% or more - and one had a rate of 16.8%.
pandemic is not over and we continue to rely on
hygiene issues that may be realised as a result.
Another company said that there had been 99
them. We want the government to recognise the
During my entire career, I have rarely known it to
resignations in the last six months.
skilled and essential role of cleaning and hygiene
Jim Melvin said: “Either the government doesn’t
be as hard to recruit cleaning and hygiene staff
Labour Force Survey figures from 2019
personnel across the sector and to support the
as it is now. Firms all across the sector cannot get
said that 37% of the cleaning and hygiene
industry to recruit the staff we need.”
the staff they need and given the triple effect of
industry workforce was from overseas but that
WWW.BRITISHCLEANINGCOUNCIL.ORG
Minimum wage increase to boost low-paid workers’ incomes THE National Living Wage will rise to £9.50 from
put money in the pockets of care-workers,
year old rate will increase to £9.18, narrowing
1 April 2022. This represents an increase of 59
food distributors and many other groups
the gap with the NLW and leaving this age
pence or 6.6%. The LPC’s recommendations set
of the lowest paid members of our society
group on course to receive the full NLW by
the minimum wage back on track to reach the
up and down the UK. Many of them have
2024. NMW rates for 18-20 and 16-17 year
government’s target of two-thirds of median
made a vital contribution during the last few
olds will increase in line with underlying
earnings by 2024. The recommendations were
difficult months.”
wage growth, protecting earnings for young
unanimously agreed by commissioners and
Alongside the NLW increase
workers while recognising their higher risk
announcement, the Commission
of unemployment. The minimum wage for
Bryan Sanderson, Low Pay Commission
recommended rises in National Minimum
apprentices will increase by 51p, bringing it in
chair, said: “The rates we recommended will
Wage rates for younger workers. The 21-22
line with the 16-17 year old rate.
accepted in full by the government.
8 DECEMBER 2021
WWW.CLEANINGMAG.COM
INDUSTRY NEWS
C&M
WCEC launches Chartered Practitioners’ Register at Cleaning Show 2021
Master of the WCEC, Gary Fage, announces the Chartered Practitioners’ Register in the conference theatre at this year’s Cleaning Show.
AFTER senior members of the WCEC
announced: Yvonne Taylor from
led the way for others to follow in
OCS and Robert Sutherland from
September, the WCEC’s Chartership
RAMS FM.
scheme was launched nationwide
OF GERMS
Alcohol Free Hand Sanitising Gel
Gary Fage, the new Master of
to the entire cleaning industry at this
the WCEC, said: “It’s a proud and
year’s Cleaning Show.
hugely significant achievement
The first individuals to achieve
KILLS
99.99 %
Advanced air-drying formulation quickly cleans & sanitises the hands leaving no sticky residue. • BS EN 14476:2013 • Ideal in educational, hospitality & all public facilities • Contains powerful antimicrobials
for us at the WCEC, and for
chartered status were WCEC
the cleaning industry overall.
members who tried and tested
Finally, we will have a means of
the application and qualification
demonstrating our professional
process earlier in 2021. Now,
commitment, skill and expertise as
anyone in the UK cleaning industry
cleaning professionals, and stand
who satisfies the application
as acknowledged peers with other
criteria may do the same. At
industries in the UK who can do
the Cleaning Show, two more
the same.”
Chartered Practitioners were
WWW.WC-EC.COM
• Waterless, no need for sinks or dryers • Food safe, ideal for food prep areas
5L
AFHSG5-F
Alcohol Free Hand Sanitising Gel
Ecoserv Group diversifies with Cooltech acquisition
Advanced air-drying formulation quickly cleans and sanitises the hands leaving no sticky residue.
ECOSERV Group has completed
development represents a huge
the purchase of Cooltech
opportunity and a significant step-
Environmental Engineering Ltd in
change for the business.”
• • • •
a £3.5 million deal. The acquisition
Tony Williams, managing
of the Slough-based maintenance
director of Cooltech Environmental
specialist is the first since Ecoserv
Engineering Ltd, said: “We
rebranded from Ecocleen and
are extremely proud of the
announced its plans to become a
achievements of the Cooltech
multi-service FM business.
team and the acquisition by
“The acquisition will allow us to
Ecoserv, a likeminded company,
diversify as part of our ambitious
will ensure their long-term security
growth strategy, with the aim of
and success. Becoming part of
delivering integrated FM solutions
the Ecoserv Group will open new
to new and existing customers
and exciting opportunities for the
nationwide,” said Francois
business to progress to the next
Oosthuizen, COO of Ecoserv Group.
level, while also ensuring clients
“Cooltech has proven maintenance
receive the first-class service that
expertise that complements our
they are accustomed to.”
existing cleaning operation, so this
WWW.ECOSERV.GROUP
WWW.CLEANINGMAG.COM
• • • •
Free from alcohol & added fragrance Kills 99.99% of germs BS EN14476 : 2013 Ideal in educational, hospitality & all public facilities Food Safe , ideal for food prep areas Contains powerful antimicrobials Waterless, no need for sinks or dryers Leaves hands feeling soft T: +44 (0) 1444 244 000 E: sales@bio-productions.com W: www.bio-productions.com
DECEMBER 2021 9
C&M
INDUSTRY NEWS
Jangro raises £100,000 for MacMillan Cancer Support JANGRO has reached its fundraising goal for MacMillan Cancer Support. The independent
Brightwell Dispensers acquires CT Dispensing Systems
janitorial distribution network has been working in partnership with the charity since 2013,
BRIGHTWELL Dispensers Ltd has acquired its
pledging to raise £100,000 to help it support
Spanish stockist, CT Dispensing Systems. Both
people living with cancer.
companies are well-established and wellknown brands and have been sharing a close
Jangro members have undertaken many
partnership for over 25 years.
varied fundraising initiatives in a bid to meet
CT Dispensing Systems will continue to
this target. Sponsored walks, cycle rides,
so much great work. I know that this donation
triathlons, marathons, raffles, auctions, and
will really help them to support so many people
operate under its own name for the foreseeable
coffee mornings have all contributed to raise
with cancer to live life as fully as they can.”
future, retaining its existing management team
this incredible sum of money. Fundraising has
Cheryl Jenkinson, corporate relationship
and administration functions. The company is
also become a key part of Jangro’s regular
fundraising manager at MacMillan Cancer
based in Barcelona, Spain, from where it has
supplier and member days. At one of these
Support, said: “At Macmillan we are so grateful
been supplying its Spanish and Portuguese
events in October, £1215 was donated, tipping
to companies like Jangro who raise vital funds
customers since 1993.
the grand total raised to more than £100,000.
for people living with cancer, who currently
Nathan Palmer, managing director of Brightwell
need our help more than ever before. The
Dispensers, said: “CT Dispensing Systems has
are immensely proud to have raised such a
income that Jangro has raised will help fund
been an important strategic partner for Brightwell
phenomenal amount of money for this very
a Macmillan nurse for 85 weeks. Our trained
Dispensers for many years and I’m pleased that
worthy charity. We have received fantastic
nurses can address the all-round needs of
they are now part of the Brightwell Dispensers
support from all the Jangro members, staff and
people living with cancer. Thank you team
Group. The acquisition will strengthen our
group suppliers and I would like to say a huge
Jangro Ltd, we really appreciate your support.”
European reach and market position.”
Jangro CEO, Joanne Gilliard, said: “We
thank you to everyone for their amazing efforts.
Visit Jangro’s JustGiving page:
£100,000 is an astonishing achievement and you
www.justgiving.com/fundraising/jangro
are all awesome! MacMillan Cancer Support does
WWW.JANGRO.NET
Hillbrush set for 100th birthday celebrations
WWW.BRIGHTWELL.CO.UK
Wessex Cleaning joins Jangro network WESSEX Cleaning Equipment and Janitorial Supplies Ltd has joined Jangro as its 47th member. Established in 1991, Southamptonbased Wessex Cleaning is a family business,
2022 marks the 100th birthday of Hillbrush,
customers and suppliers in September 2022
run by siblings, Mark, Luke, and Sarah Powell.
manufacturer of traditional brushes and
at the company HQ in Mere. Commemorative
It has a strong focus on sustainable service
specialist cleaning tools - and a packed year of
items, including a specially designed ‘birthday
delivery, aligning with Jangro’s passion to help
celebrations is planned.
brush’, will be for sale in the Hillbrush visitor
its customers make more environmentally
centre shop throughout the year.
responsible purchasing decisions.
A new logo has been developed for the company to reflect this significant milestone,
Hillbrush is also investing in its Mere site with
As part of the Jangro group, the company
with a commemorative book written by
a new centenary building, housing warehousing
will benefit from the network’s increased buying
chairman Philip Coward reflecting on 100
and staff facilities including an indoor putting
power, enabling it to keep prices stable and pass
years of the family business to be launched in
green, table tennis and picnic area. Solar panels
on savings to customers. It will also be able to
January. Mid-summer will see staff celebrations
are being introduced to buildings throughout
offer its clients added-value in the form of access
and several fundraising initiatives in aid of the
the site too as part of Hillbrush’s continued
to Jangro’s award-winning training platform, the
Royal Warrant Holders Associations Charity
environmental commitment.
Jangro Leaning Management Solution.
Fund. A special reception will be held for
10 DECEMBER 2021
David Hagelthorn, head of marketing
Mark Powell, director at Wessex Cleaning
at Hillbrush, said: “Hillbrush is a British
Equipment, said: “Jangro will be pivotal to
manufacturing institution that has innovated
securing the future success of our product
and diversified with the times but stayed true to
strategy and will instantly empower us to
its family values. We are all very excited about
onboard more of the UK’s most desired brands
next year’s 100th birthday and the marketing
for our clients. Not only this, but the partnership
team is working on a number of projects to
will help Wessex customers secure future supply
celebrate this fantastic achievement with both
and limit price fluctuations that have been
staff and customers.”
plaguing the industry of late.”
WWW.HILLBRUSH.CO.UK
WWW.JANGRO.NET WWW.CLEANINGMAG.COM
PEOPLE
C&M
Sodexo appoints UK and Ireland healthcare CEO SODEXO has announced
the Sodexo UK and Ireland regional leadership
the appointment of
committee and assumes responsibility for
Ireland, said: “We are delighted to welcome
Philip Leigh as CEO
Sodexo’s healthcare business which includes its
Philip to Sodexo, he has vast experience in both
healthcare for the UK
COVID-19 test centre contract for which it is the
the public and private sector and has a deep
and Ireland following
largest provider in the UK.
understanding of the facilities management
the departure of Stuart
Philip Leigh said: “I am joining Sodexo at an
Sean Haley, regional chair for Sodexo UK and
industry and the impact the services our teams
Winters who has been
exciting time with many strategic opportunities
deliver every day has on the quality of life of
appointed CEO for
on offer within the healthcare sector for Sodexo
everyone we serve. We thank Stuart for his
Sodexo’s healthcare
to demonstrate its value through its scale,
leadership over the last few years which has
capabilities and both regional and global
seen our healthcare business grow stronger. I
expertise. I look forward to working with our
look forward to seeing the business develop
market and joins Sodexo from ISS where he was
frontline teams and clients to continue to
and innovate further with Philip as its leader.”
chief operating officer. In his new role he joins
deliver excellence for our stakeholders.”
WWW.SODEXO.COM
business in the United States. Leigh has extensive experience in the UK FM
Sales lead appointed at P&G Professional BERAT Onur has been appointed as UK
Berat Onur said: “I am delighted to be taking
and care sectors no matter the climate. My aim
and Ireland country sales lead at P&G
on this responsibility for P&G Professional UK
is to further underline P&G Professional as a
Professional, the away-from-home division
and Ireland during such an important time.
partner that truly understands its audiences’
of Procter and Gamble. Onur comes to the
Whilst emerging from a global pandemic,
challenges and responds in kind with practical,
role with a thorough understanding of the
cleanliness and hygiene are a central element
business-driving tools. One that shows up time
P&G Professional business having held senior
of business strategy for the hospitality and care
and again as a force for good because of its
positions at P&G since joining the company
industries. P&G Professional is a trusted source
mission to help businesses thrive.”
21 years ago.
of help and advice, supporting the hospitality
WWW.PGPRO.CO.UK
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29/10/2021 13:44
DECEMBER 2021 11
C&M CONTRACTS
Mitie secures £92.5 million contract at John Radcliffe Hospital support with key tasks, such as patient transfers
provide cleaning, portering and catering for
or cleaning is needed, clinical teams will be able
patients and staff at the John Radcliffe Hospital
to raise a request on the system which will alert
in Oxford. Worth £92.5 million over five years,
the closest available Mitie colleague. This will
the contract has the option to extend for up to
help efficiently manage clinical staff’s time and
15 years at five-year intervals. The appointment
tasks, improving the overall patient experience. Alice Woodwark, managing director,
follows a value testing exercise carried out
communities, Mitie, said: “We are very pleased
between The Hospital Company Ltd (THC) and Oxford University Hospitals (OUH) NHS
contract builds on Mitie’s existing presence at
to be building on our existing support for the
Foundation Trust, as part of the existing John
OUH, having provided security and car parking
John Radcliffe Hospital with this new contract.
Radcliffe PFI arrangement.
services across the Trust since 2008.
By bringing our technology-led approach and
The 700-strong team of cleaning operatives,
Mitie will bring its technology-led approach
focus on innovation, we will be ensuring our
porters, catering assistants, and ward hosts will
to the contract, with the introduction of new
fantastic frontline colleagues can continue to
play a vital role in ensuring that the hospital’s
systems across all services. This will include
deliver an exceptional service for the Hospital’s
acute medical and surgical, trauma and
the use of a task scheduling, prioritisation and
patients and clinical teams.”
intensive care services are able to operate. The
indoor location monitoring software. When
WWW.MITIE.COM
Tork PaperCircle introduced at AstraZeneca to help reduce carbon footprint AFTER a successful pilot at its UK headquarters,
products. Tork PaperCircle helps customers to
AstraZeneca is the first customer for paper
meet their sustainability targets by reducing
hand towel recycling service Tork PaperCircle
waste by up to 20% and cutting carbon
in the UK. The multinational pharmaceutical
emissions by up to 40% compared with other
company behind one of the world’s most
waste management systems.
widely-administered COVID-19 vaccines has
Tork PaperCircle has been in operation since
been trialling Tork PaperCircle at its Cambridge
2016 and is available in Germany, Austria,
site since May 2021.
Switzerland, the Netherlands, Belgium,
Cambridge facility in the UK. The AstraZeneca
Luxembourg, Sweden, and Denmark, and
UK trial, co-ordinated by Sodexo, was highly
the world’s first recycling service for paper
more recently, the UK and France at more than
successful and the company now plans to roll
hand towels. Tork PaperCircle customers have
150 locations.
out Tork PaperCircle to all its the laboratory
Essity’s Tork PaperCircle is believed to be
their used paper hand towels picked up from
AstraZeneca was already signed up to Tork
hand wash areas and potentially across the rest
their facilities and taken to the local Essity
PaperCircle in Sweden, so it was a logical step
of its Cambridge Granta Park site.
mill where they are turned into new tissue
for the company to extend the service to its
WWW.TORK.CO.UK/PAPERCIRCLE
Northwood flies the flag for sustainability WHILST the COVID-19 pandemic may have
paper mills now produce Forest Stewardship
At Northwood, we are committed to reducing
pushed sustainability further down the agenda
Council (FSC) certified base sheet paper.
the impact of our operations on the environment
for some companies, Northwood Hygiene
The business continues to invest in state-of-
and our sustainability strategy focuses on a
Products Ltd continues to be fully committed to
the-art machinery and infrastructure to further
circular economy which aims to tackle global
a sustainable approach. As a UK manufacturer,
improve its environmental credentials and it
challenges, such as climate change, waste and
Northwood is focused on a full circle economy
operates a fleet of Euro 6 compliant vehicles,
pollution. We understand that protecting our
and is helping to drive sustainability by
which are mobilised to ensure they never have
forests is essential for our sustainability and our
delivering product innovation, eliminating
an empty load. The company has also rolled
FSC certification demonstrates our commitment
waste and reducing its carbon footprint.
out an enhanced driver training programme,
to responsible forestry. As a UK manufacturer,
which has already reduced fuel usage by more
our carbon footprint is incredibly small
than 10%.
compared to businesses that import from Asia
As one of a small number of companies in the UK that is fully vertically integrated, selling as well as converting parent reels, the business collects
Paul Mulready, marketing manager at
and we’re proud to be shaping change.
more than 100,000 tonnes of recovered fibres
Northwood, said: “The UK uses 1.3 million tonnes
We will continue to push hard to achieve our
and produces nearly 70,000 recycled parent reels
of tissue and gets through 8.5 billion toilet rolls a
own sustainability goals and tackle the
a year. 80% of Northwood’s products are made
year, so as a nation we need to focus on how we
climate crisis.”
from recycled paper and all of Northwood’s
can all minimise our effect on the environment.
WWW.NORTHWOOD.CO.UK
12 DECEMBER 2021
WWW.CLEANINGMAG.COM
Image credit: Ben Molyneux / Shutterstock.com
MITIE has been awarded a new contract to
BCC COLUMN C&M
Sustainable textiles: TSA launches scheme to minimise waste David Stevens, CEO of the Textile Services Association, reports. THE TSA (Textile Services Association) is calling for industry to work with it to improve the recycling of textiles. Every year over 30 million textile items, including sheets, duvet covers, pillowcases, and towels are thrown away by the hospitality industry alone. This equates to over 7000 tonnes, the majority of which ends up in landfill or incinerators. Meanwhile the cloth that does get reused often only gets one additional use cycle, as rags in sites such as garages, before being dumped. Initially the TSA is focusing on hospitality since textile waste from this sector is ideal for recycling, as it is predominantly made of natural fibres, and white. Last year the TSA set up a project to research potential recycling solutions for the hospitality industry in association with Swedish company Södra, which has pioneered a method that takes end of life cotton textiles and re-engineer them into a pulp that can be used to spin cotton fibre yarns. A test shipment was sent to the company to determine how suitable it will be for use in the UK, with very positive results. Members of the TSA are well positioned to facilitate the recycling of textiles. Over 90% of hotels in the UK are serviced by TSA members, which will enable them to easily handle the logistics of the proposed recycling scheme. So far TSA members have been very enthusiastic about the potential for them to help sectors to reduce
Eco friendly
Recycled fibres
WWW.CLEANINGMAG.COM
waste and improve sustainability. Following the success of the Swedish tests, the TSA has teamed up with UK textile recycling specialist Reskinned to launch a circular collection system. Participating laundries simply bag up the endof-life textiles and add a collection barcode verifying the weight. The sacks are delivered to Reskinned, either by the laundry itself or using a courier service. At the Reskinned hub the textiles are verified, sorted and bailed for onward processing. The laundries are paid the market rate for the textiles, minus Reskinned’s operating costs. The TSA is hoping to extend the scheme to other textiles and industry sectors. It is currently in talks with UK Hospitality about the possibility of including staff uniforms in the scheme, which account for an additional four million items annually. Recycling uniforms is more complex as they often use a mix of different materials and accessories that require separation first. Going forward, designing uniforms for recycling is one of the solutions being discussed. Kate Nicholls OBE, chief executive of UK Hospitality, is an enthusiastic supporter of the textile recycling
scheme: “We are delighted to be working with the TSA on its recycling project and it compliments perfectly our current campaign of Net Zero Carbon by 2030.” At the TSA we believe the scheme represents a win-win for the environment as not only are landfill use and incineration reduced, but also there is less need for new cotton. It’s estimated that 20,000 litres of water are required for every kilo of cotton grown, not forgetting the risks of fertiliser run-off. Anything that reduces the impact this crop has must be good. With more companies and business sectors looking for innovative ways to reduce their environmental impact the time is right to consider bold and innovative solutions to the larger issues they face. The TSA appreciates any feedback and comments on the scheme and would also welcome more stakeholders, from other industries, coming forward to discuss the individual needs of their businesses and the potential to extend the scheme. WWW.TSA-UK.ORG The TSA is a member of the British Cleaning Council. The views of Council members are their own.
No chemicals required
DECEMBER 2021 13
C&M BICSc
A brief history of office cleaning I make no apology for this article
Open Parliament licence v3.0):
far as possible, the necessity for employing climbing boys,
being London centric because
1. ‘we should not train nurses to
was formed in 1803, investigation proving that not one-
Essex and the east end of London
perform skills and then employ
tenth of master-sweepers conformed to the rules of the
was where I started my cleaning
them as charladies’.
Act of 1788. The society offered rewards for the invention
2. ‘of course, there is also alternative
career. I am sure other major cities would have a similar story to tell. One of the earliest references to
of a cleaning contrivance - a course which seems to have
work for them, as lavatory
been the chief means of bringing about the final demise of
cleaners and charladies’.
the climbing boys [2].
3. ‘I say nothing in denigration of
office cleaning was in the form of
charladies’.
company is OCS, its story starting in 1900. Since then, it
My assumption was, before researching this piece,
has grown from one man with a ladder, bucket and a
charladies. This is an old-fashioned occupational term, referring to a paid part-time
Probably the most famous DOC (daily office cleaning)
worker who comes into a house or other building to
that charladies carried out general office cleaning duties
pushcart to an international business. Frederick William
clean it for a few hours a day or week, as opposed to a
and were often depicted wearing an apron and a head
Goodliffe set up the New Century Window and General
maid, who usually lives as part of the household within
scarf and of a certain age. Furthermore, I believe they
Cleaning Company as a sole trader. In 1912, his eldest son,
the structure of domestic service. A charwoman usually
then, after finishing their cleaning duties in the morning,
Gilbert, joined the business as a junior clerk, aged 14. He
worked independently, often for cash in hand, or might
prepared the tea trolley and pushed it around the offices
was followed by his second son, Tom, in 1920 and his third
come through an employment agency.
at 10.00 hrs. This I now understand was a complete
son, George, in 1928. In the 1930s, Frederick’s sons were
Many charladies in London worked early mornings
misconception. This is illustrated very well by the 1963
pivotal in the formation of a new company - Office Cleaning
(0600 hrs-0800 hrs) to return home before their husband
film ‘Ladies Who Do’ starring, amongst others, Peggy
Services. At one time it was the major office cleaning
set off for work. I can remember in my primary years a
Mount, Robert Morley and Harry H. Corbett.
company in London, and I can remember travelling on the
lot of our early morning cleaners came from the east
However, Initial Cleaning began as a tea delivery
end of London into the city to clean and referred to
service to offices before the founder, Mr. A. P. Bigelow,
their jobs as earning pin money (a complete misuse
introduced towel rental services to businesses in London.
of the term) and an indication of their self-perception.
Each towel was marked with the customer’s initial, which
company celebrates its 50th anniversary next year and
Many charladies had famous sons and daughters - for
ensured that customers only received their own towels,
holds royal warrants. Some people believe that DOC
example, Mrs. Micklewhite’s son Maurice became and
leading to the name Initial Towel Supply Company. Some
stands for daily office cleaning, but in fact it derives from
remains a famous movie star - Michael Caine (not a lot of
of you will remember that Initial Services then branched
one of the founding director’s names - Dave O’Connor.
people know that)!
into office cleaning and pest control.
their services on the posters next to the escalator. In later years, DOC cleaning was formed. This
There is much more to write on this subject, but as
Possibly the earliest recorded office cleaning company
The word ‘char’ in ‘charwoman’ comes from Middle
tube in the mid-1970s where OCS frequently advertised
I stated in the title to this piece, this is a brief history of
English and it means ‘chore’, so charwoman is literally
was The Ramoneur Company Limited, founded in 1848.
office cleaning!
a chore-woman. The tasks performed by a charwoman
As the name suggests, they were originally chimney
Denotes one of the earliest examples of:
varied depending on the agreement which she reaches
sweepers and carried out work on both domestic and
[1] is this an early example of the Gig economy.
with her employer [1].
commercial premises. Young boys were often employed
[2] HSWA (1974) is the hierarchy of controls - substitution. This is
Reference (example from the Hansard Archives. Contains Parliamentary information licenced under the
to climb the chimneys and sweep them. A society of
one of the earliest references I can find for substitution.
benevolent persons whose object was to supersede, as
WWW.BICS.ORG.UK
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01/06/2020 13:12 WWW.CLEANINGMAG.COM
A JOB WORTH DOING - A CONTRACTOR’S BLOG C&M
2021. Blink and you could have missed it Lee Andrews, CEO of DOC Cleaning, reports. AFTER the intensity and uncertainty of 2020, 2021 had
employers in the City began to enforce attendance.
office’ HR, finance and admin teams who have had the
to be different. We all had high hopes, but was it a year
Ultimately, however, it required the end of furlough
job of processing the unending changes caused by the
to remember or forget?
in October to accelerate the process and, whilst there
constant state of flux.
From our own perspective at DOC Cleaning, I think the best way I can describe it is to say that it certainly wasn’t straightforward. Our client base includes a
are still a fair number of buildings that haven’t fully reopened, we seem to have reached a new equilibrium. Meanwhile, large public venues and heritage sites
At industry level, 2021 has seen some notable changes, all for the better, I think. The two that stand out are the creation of the APPG, which senior members
combination of offices, public entertainment venues
were very much at the mercy of two things. One, the
of our industry have worked so hard to bring about
and heritage sites. In none of those sectors was the
government’s guidelines on when they could reopen,
and, secondly, the clear way in which the reputation of
‘return to normality’ anything like normal.
and two, for venues relying on audiences, their need
our industry has improved to the point where we are
to sell a certain percentage of seats in order to make
no longer an invisible service. I for one have taken real
for us, has been the uncertainty about what they
holding events viable. This in itself acted as a brake on
pride in being part of an industry which has proved so
themselves should or could be doing in order to reopen
the re-establishment of their performance schedules.
vital to the nation’s management of the pandemic.
The main issue for all our clients, and therefore
their buildings. The reopening of offices, particularly
What has it all meant for us at DOC? In short, an ever-
On a personal level I am delighted beyond words
in London, was held back by a number of factors,
changing situation in which we have spent a lot of the
at our recent success in the PFM Partners in Cleaning
including the reluctance of office workers to use public
year working with our outstandingly flexible workforce
Awards with our longstanding client, the National
transport. That led clients to push reopening dates back
to cover clients’ requirements. There has been a huge
Gallery. I am also proud of the (very) long service
further and further and made life very complicated for
amount of juggling to fit staff into available shifts and
awards attained by three of our management team this
the owners and managers of multi-tenanted buildings,
massive credit is due to our very diverse group of
year. On these counts, 2021 will be hard to top, although
who for most of the year found their properties at
supervisors and area managers, whose language skills
there is the small matter of our 50th anniversary to look
best partly occupied, but with a need to clean the
have played a big part in encouraging our front-line
forward to.
common areas for the few workers using the building.
teams to take up opportunities as they presented
The situation improved in the summer when the larger
themselves. I must also give a shout out to our ‘back
Merry Christmas to you all! WWW.DOCCLEANING.COM
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C&M
CLEANING SHOW 2021 REVIEW
Cleaning Show celebrates triumphant return to London THE UK’s largest and most important event in
kicked off proceedings, speaking passionately
a session on the rise of co-bots and how
the cleaning and hygiene sector, The Cleaning
about the APPG and how it would recognise
autonomous cleaning can support and enhance
Show, welcomed more than 4600 visitors
professionalism within the sector, fighting for
current cleaning practices. He highlighted the
through its doors from 2-4 November when
key worker status for cleaning and hygiene
company’s role in pioneering autonomous
it made its triumphant return to London.
operatives and seeking to establish a verified
cleaning and how customers, including
Organised jointly by the British Cleaning
apprenticeship scheme.
Stratford’s Westfield – the largest shopping
Council and Quartz Business Media, publisher
Sebastian Bachellier, programme manager
centre in Europe – had installed its range of co-
of C&M, the show marked the industry’s
and project lead for the Recognised Service
botic machines in March 2021 to great success,
first physical event since the UK’s national
Providers Scheme at the Living Wage
with employees ‘embracing the technology and
lockdown was lifted.
Foundation, together with Charlie Mowat,
the future’.
founder and CEO of The Clean Space, outlined
In another session titled ‘Technology
Industry experts took to the stage
the importance of the real Living Wage and
matters - employing new technology to
Opening the event, Nigel Mills MP, chair of the
the achievements of the programme to date,
deliver a modern cleaning service’, Dominic
Cleaning and Hygiene All-Party Parliamentary
including bringing £1.5 billion to the pockets of
Ponniah, CEO and co-founder of Cleanology,
Group (APPG), welcomed visitors and
low paid workers.
shared key examples of innovation in the areas of sustainability, robotics and the digital
exhibitors, highlighting the important role the
With sustainability high on the agenda for
show plays in bringing the industry together.
visitors and exhibitors alike, James Lee, council
revolution. Alongside cleaning solutions, he
He paid tribute to the industry and the role
member at the CHSA, discussed how innovation
explored how data-driven technology ‘is the
cleaning and hygiene operatives have played
alone wouldn’t solve the industry’s problems.
new gold’, helping cleaning businesses to report
over the past 18 months and highlighted
He identified five pillars of sustainability while
issues, provide alerts for predictive cleaning and
how the APPG would help shine a light on an
highlighting the challenges - from financial
maintenance, and record attendance through
industry that was once overlooked.
pressures to a resistance to change - that would
the use of geo-location and facial recognition.
The conference programme was extremely well received, with busy sessions throughout
need to be overcome for lasting change. Day two of the conference programme saw
These are just a few of the highlights – every session contributed valuable learning and
all three days of the show. Jim Melvin,
technology take the spotlight, with Darren
discussion to the event, with every speaker
chairman of the British Cleaning Council,
Marston, executive chairman of ICE, delivering
addressing an engaged audience.
16 DECEMBER 2021
WWW.CLEANINGMAG.COM
CLEANING SHOW 2021 REVIEW
C&M
The leading platform for
had so many exciting leads. Most of the interest
British Cleaning Council (see Industry News,
new product launches
has been for the co-botics and we've had a lot
Pages 8-12) were accompanied by the Window
Highlighting The Cleaning Show’s position as a
of questions from visitors who want to see them
Cleaning World Cup. Drawing in the crowds on
hotbed of innovation, several exhibitors used the
in real life. We also launched our AquaSmart
the second day of the show, this popular event
show’s return as the opportunity to announce
chemical-free units. The combination of the
– delivered in partnership with the Federation of
new product launches. Among the new products
launch of AquaSmart and the fact our co-botic
Window Cleaners (FWC) – saw Guinness World
announced at the show, Killis revealed ‘Rex’ (see
machines recycle water has demonstrated how
Record holder Terry ‘Turbo’ Burrows crowned
Page 24) - a king-sized, autonomous cleaning
important sustainability is and a big area of
the winner with a time of 14.37 seconds. He was
robot targeting commercial and industrial
interest for visitors at the show."
followed by Darren Ansbro of DA Components with a time of 16.16 seconds and in third place
settings. Charlotte Killi, head of sales at Killis, said: “The Cleaning Show has given us a chance
Shaping the future of the industry
Ashley Mackintosh of Northampton-based
to exhibit our latest innovations and display what
Demonstrating the industry’s most innovative
Mackintosh Clean with a time of 17.16 seconds.
we’ve been working on during the pandemic…
and new technologies, the Cleaning & Support
We have unveiled our latest robot machine, Rex
Services Association (CSSA) played host to the
Show, said: “It’s been a long wait but I can’t
- which means ‘King’ in Latin - meaning it’s the
new CSSA Innovation Showcase - a pavilion
describe how good it feels to bring the cleaning
king of cleaning machines, able to clean the size
dedicated to nine companies selected by a
industry back face-to-face for three action-
equivalent of eight football fields in one charge of
panel of industry experts. Selected from more
packed days of inspiration, innovation and
eight hours.”
than 30 entries, Bunzl Cleaning & Hygiene
insight. It’s been particularly special to recognise
Supplies (BCHS), Washroom Wizard, w’air, ICE,
the efforts of cleaning and hygiene operativess
business support manager at Kingdom
NextDynamics, Optiqo, Orion Eco Solutions,
and the critical role they have played in keeping
Cleaning, said: “The show is a great place to
Selden, and Softbank Robotics provided
people and places safe over the past 18 months.
find new products. It’s good to physically see
attendees with a first-hand insight into the
The response from exhibitors and visitors has
how new products work in person instead of
cleaning industry of the future with the latest
been overwhelming. We’d like to thank everyone
seeing them solely online. It's also a great place
products spanning new fabric care systems,
who has participated in this year’s show and look
to network with new suppliers. I enjoyed seeing
autonomous cleaning equipment and IoT air
forward to opening our doors once again when
the robotic cleaning machines in particular.”
care solutions.
we return to Manchester in 2022.”
and marketing at ICE, said: "The show has been
Other highlights
The Cleaning Show returns to Manchester
brilliant - it's great to be back and have the
Significant announcements from the Worshipful
Central on 6 and 7 April 2022.
chance to speak to the industry in person. We've
Company of Environmental Cleaners and the
WWW.CLEANINGSHOW.CO.UK/MANCHESTER/
A visitor to the event, Magdalena Kopec,
Stuart Dacre, event director for the Cleaning
Julie Kitchener, head of customer service
WWW.CLEANINGMAG.COM
DECEMBER 2021 17
C&M
CLEANING SHOW 2021 REVIEW
"The show has been great and we've had some really busy periods on the stand. The footfall has been better than expected and we've seen some really highquality visitors. It's nice to be face to face with people once again and have the opportunity to network and showcase our machines." Elysha Brown, marketing and communications, Kärcher UK Ltd.
"It's been a great show and really busy. It's great to see such interest in our products - even from our competitors who have been checking out our stand to see what we're up to! We've met with lots of people who know our brand and have worked with us in the past so it’s great to have the opportunity to reintroduce them to Victor. It's a great show, great forum, good location and really interesting." Edward Blackledge, managing director, Victor.
“The technology and apprenticeship conference sessions have both been really valuable to me. I’m interested in looking at contracts and innovations in data-driven technologies.” Luke Girling, contract monitoring officer, Wealden District Council.
18 DECEMBER 2021
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CLEANING SHOW 2021 REVIEW
C&M
“There’s been a wonderful energy around supporting each other, lots of recommendations and a real community feel amongst the exhibitors. You can’t get this connectivity unless you’re physically here and many of our potential new clients have been pointed here by someone else. It’s been about re-emerging post-pandemic and realising that other people are now looking at us as a trusted solution rather than a newcomer.” Samantha Green, marketing manager, UhUb.
"It's been a great opportunity to return and meet in person, see the machines in person and have the real-life product demonstrations that you can't do on the phone or online. For our products and solutions you need to have the live interaction - that’s what our industry missed during the pandemic. Visitors are excited and want to meet us, learn all about our new cleaning innovations, and we've seen lots show up that are the right contacts for our business. It's the perfect place to showcase innovation.” Thijs Stolwijk, regional ambassador UK and Ireland, i-team Global.
Vehicle Cleaning
Catering Hygiene
THANK YOU!!! to everyone who visited us at ...
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If you happened to miss us and think we could be your perfect partner in building your brand please get in touch: Industrial
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DECEMBER 2021 19
C&M
CLEANING SHOW 2021 REVIEW
“Given it’s day three, everyone has been really positive and really enthusiastic about their products. We’ve gathered a lot of contact details and we’re going to do lots of follow-ups after the show. We’re hoping to get conversations going with people we’ve visited today and going to take things we’ve seen on board. After being locked down, being here is fantastic, and seeing specialists gather together is nice to see.” Martin Coote, business improvement manager, Sodexo.
"I've been doing trade shows for 25 years and I can firmly say this is in the top five shows I've ever been to. The quality of the attendees is second to none and there have been no time wasters. We've had conversations with serious buyers - for example, the procurement manager for Juventus Football Club - which proves that the event attracts the right clientele to make exhibiting worthwhile." David Green, commercial coordinator, Lavor.
20 DECEMBER 2021
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C&M
CLEANING SHOW 2021 REVIEW
“Despite football being slightly lower due to the pandemic, it was great to see so many people returning to trade shows. Those attending the show this year were more at the professional end of the market which was great as we had many excellent conversations with engaged people who are making the key decisions in the industry.” Simon Barry, director of commercial sales, Numatic.
"We're so pleased to be here and it’s great to see things getting back to normal. Attendance has been solid, and we've seen a good mix from across sectors including healthcare, FM and building services of all scales and sizes. We've also had good interest from distributors large and small. The right people are coming through the door and we're getting opportunities with senior level contacts who are here to discuss business. We've got lots of leads to get our teeth into after the show. It's the industry event you have to go to." Matt Hodgkins, UK and Ireland country manager, TTS Cleaning UK.
22 DECEMBER 2021
WWW.CLEANINGMAG.COM
CLEANING SHOW 2021 REVIEW
C&M
“It was wonderful for our industry to gather at the Cleaning Show after such a long pause because of COVID. The pandemic hasn’t halted our ongoing programme of product development though and we were excited to show our existing and potential customers a host of new innovations from Northwood. Our comprehensive new Raphael range made its first appearance at the show and it drew lots of visitors to the stand…We also launched Whisper Green – the first 100% recycled luxury toilet tissue in the Whisper range - which attracted a lot of attention from visitors. We’ve invested heavily in new product development and the feedback we’ve received on these new launches was fantastic. The Cleaning Show was once again a terrific opportunity for us to showcase our premium brand offering and we’re proud to be developing solutions that continue to cater for the market’s ever-changing demands.” Paul Mulready, marketing manager, Northwood Hygiene Products Ltd.
WWW.CLEANINGMAG.COM
DECEMBER 2021 23
C&M
AUTONOMOUS CLEANING & SCRUBBER DRYERS
Embracing change Julie Kitchener, head of customer service and marketing at ICE, reports. Changing cleaning practices
so they are exploring the use of autonomous
What the pandemic has done is force change
machines to do the labour intensive but essential
and break habitual routine, which has led to
cleaning, leaving the staff to concentrate on ward
more businesses really understanding the
and hygienic level cleaning.
value that autonomous cleaning can bring. The challenge is how to change the culture so that
Demonstrating a commitment to
cleaning operatives embrace the technology
sustainability
rather than fearing that it will replace them.
Using autonomous cleaning equipment
The key to this is collaboration and this relies
also demonstrates real commitment to your
heavily on educating and involving the cleaning
environmental, social and governance (ESG)
teams prior to deployment. This will help them
strategy and goals - something we should all
welcome the change and understand that the
take extremely seriously. The machines recycle
machine can truly become part of the team,
water during operation, resulting in a 70%
ICE has been pioneering autonomous cleaning
empowering the operatives to carry out other
reduction in water used. Additionally, having
for over a decade, and the last 18 months
valuable tasks. Paul Ashton, CEO of Birkin
the machine operating autonomously reduces
have proven to be a pivotable point in this
Cleaning Services, has taken this approach and
the likelihood of operator damage, which
journey for our industry. The appetite for
said: “Things are changing, the technology is
reduces carbon footprint relating to engineer
innovation through autonomous cleaning
there and it’s not something to be scared of.
visits. The machines can also be managed
is like nothing we have seen before - the
Don’t get me wrong, it’s not an easy journey as
remotely which further reduces the need for
technology is available, and the demand for
you’re changing behaviour and habits. An open
engineers to visit site.
‘Co-Botics’ (humans and machines working in
mindedness and engagement from site-based
collaboration) is real.
teams and area managers are really important -
The future of co-botics
get that bit right and it flies!”
Right now, co-botics are operating successfully
It hasn’t been an easy road, but the industry
in a whole host of environments including
is now truly embracing the fact that automation isn’t about replacing operatives, it is about
Overcoming resource challenges
schools, airports, train stations, hospitals,
working alongside the co-botic equipment
Whilst productivity benefits and redeployment
logistics centres, manufacturing/warehouse
and redeploying the valuable human resource
of resource in relation to autonomous cleaning
facilities, and retail locations. And things are not
elsewhere, such as for sanitising and thorough
has been well documented, it can also help to
standing still - we are already seeing businesses
detailed cleaning.
address the issue of resourcing challenges that
thinking about what’s coming next and how
are currently being experienced in many areas,
they can integrate robotic cleaning with other
Visible cleaning
particularly the healthcare sector. Hospitals and
automation already installed on site. One
Historically, cleaning has always been a back
healthcare facilities have told us they are finding
such pioneer is Jay Newton, head of station
of house function, not to be seen, and an
it increasingly difficult to recruit cleaning staff,
engineering and operations at High Speed 1
under-valued process. Given everything that
who is working on a ‘digital twin’ of the entire
has happened during the past 18 months, this
station network - a 3D model which connects
has changed dramatically. People want to see
all systems together. For example, CCTV talks
cleaning taking place, they want proof that the
to the co-bot and potentially directs it to clean
places they are visiting are both aesthetically
up a spillage. He said: “I see this as reactive
and clinically clean. The public expect more
service delivery of the future - the co-bot is not
from cleaning now - they want it to be front and
separate, but it truly becomes part of the team.”
centre rather than behind the scenes. Comfort
ICE has been heavily involved in
is gained by seeing an autonomous machine
the development and deployment of
in operation alongside a cleaning operative -
autonomous cleaning systems for more
providing complete proof of a clean and healthy
than a decade and has developed a deep
environment. Paul May, head of stadium
understanding of the technology and the
operations at Tottenham Hotspur FC, said:
opportunities it offers cleaning contractors
“Cleaners are now more visible and operating
and building owners. It would be our pleasure
the most advanced cleaning equipment. Our
to discuss your specific requirements and
stakeholders want to see machines working and
demonstrate where co-botic equipment
areas being cleaned - it gives confidence that
could make a difference to your business.
the stadium is clinically clean.”
WWW.ICE-CLEAN.COM
24 DECEMBER 2021
WWW.CLEANINGMAG.COM
AUTONOMOUS CLEANING & SCRUBBER DRYERS
C&M
Rex wows the crowds at the Cleaning Show THE Killis stand at the recent Cleaning Show
to handle several cleaning robots via the
4,032m² in an hour - the equivalent of a football
was packed throughout the three days, not
LionsClean app at the same time, freeing
field. It has two 16-inch brushes that deliver
least because of the excitement created by
up their time to perform higher value tasks.
up to 80kg downward brush pressure, as well
the introduction of Rex – the company’s new,
To achieve that, LionsBot has introduced
as chemical and defoamer dosing functions.
autonomous scrubber dryer.
multiple features, such as a 3D LiDAR sensor
The chemical dosing system allows the robot
and auto docking mechanics.
to accurately control the ratio of chemicals
Alongside the Killis team, Dylan Ng Terntzer
to water. The Rex also features a defoamer
– founder of the machine’s manufacturer, LionsBot, the Singapore-headquartered
The Rex
smart robotics company – was present to
Fully autonomous and built from high-
formally announce the launch of Rex, its first
quality, durable materials, the Rex is adept at
operated via three methods – the LionsClean
‘king-size’ autonomous cleaning robot for
navigating tight corners. It offers a wide brush
mobile app, a touchscreen interface on the
large commercial spaces. The new scrubbing
coverage at 81cm and a tight turning radius at
robot’s body, as well as manually with its
robot was conceptualised during the
2.5m, and has a liquid capacity of a 140-litre
handlebar. These options mean that cleaning
pandemic with the aim to both empower the
water tank and 140-litre wastewater tank.
teams, regardless of their technical expertise
cleaning workforce and to keep them safe.
Despite having the same footprint as other
and connectivity of the location, can use the
robots in its size class, LionsBot states that the
Rex to its fullest and integrate it to their day-to-
with commercial and industrial settings
Rex has a 23% bigger cleaning width, holds
day operations seamlessly.
in mind, including airports, warehouses,
23% more fresh water, and has 30% more
convention centres and carparks. The robot
cleaning efficiency.
The Rex - Latin for ‘king’ - is engineered
is designed to provide ease of operation and accessibility, allowing a single operative
cleaning system. The autonomous floor scrubber can be
Ambient lighting and in-built speakers on the machine contribute to the robot’s ‘sci-fi’
The robot has a battery runtime of up to six
appearance and sound.
hours and a max speed of 1.4m/s, and can clean
Continued on Page 26.
✓ 2-layer construction: catching dirt and moisture and reduces overall floor care which enables greener maintenance regimes ✓ Open construction for easier cleaning and maintenance on site, no need for offsite dry cleaning which makes it more sustainable in use. ✓ Disinfectant can be used within the mat for more protection against viruses and bacteria’s. ✓ Removes 80% of dirt particles at the door while the fine fibers absorb excess water ✓ Improved resistance to traffic for increased durability and sustainability ✓ A mildew-resistant draining fleece to ensure durability and resistance to extreme traffic.
3M™ Nomad™ Aqua Entrance Mats A cleaner, safer building starts at your front door.
✓ Enhanced fire and smoke resistance ✓ Comfort cushioning and sound-deadening qualities ✓ Phthalate free PVC
For more info visit 3m.co.uk/facilitysafety
WWW.CLEANINGMAG.COM
DECEMBER 2021 25
C&M
AUTONOMOUS CLEANING & SCRUBBER DRYERS
offers safety while providing consistent high-
solution levels with automated rinsing and
quality cleaning with better localisation and
water exchange. This allows robot operators to
greater accuracy.
maintain the Rex with ease.
precision LiDAR sensor. With 32 lasers, four
Auto docking
of LionsBot, said: “We are thrilled to unveil
depth cameras and three sonar sensors, it has a
According to the manufacturer, the Rex is the
the Rex to the world. It is jam-packed with
scan coverage diameter of 200 metres, enabling
first robot in its size class to be equipped with
technical prowess and we are confident that
it to scan its environment comprehensively
auto-docking capabilities. After each cleaning
every operator will love to have a Rex as their
and optimise its cleaning path accordingly.
cycle, it automatically returns to the docking
day-to-day work companion. At LionsBot, we
Additionally, the Rex’s active obstacle tracking
station where it charges and manages its
refuse to stick to the playbook when making
Continued from Page 25. 3D LiDAR sensor
Dylan Ng Terntzer, CEO and co-founder
The Rex is powered with a high-definition
robots. We always strive to develop robots that are fun and exciting. Leveraging our track record with the LeoBot, we also want to ensure that our robots are easy to use for everyone. By making robots that cleaners love to use, we aim to give our cleaners superpowers by easing their workload as one cleaner can operate multiple robots at a time. Beyond empowering cleaners, more significantly, we see the Rex as a standing testament to Singapore’s engineering capabilities. Despite the logistic challenges and supply-chain constraints caused by the pandemic, we were able to bring the Rex from conceptualisation to deployment within a mere 10 months during this unprecedented period.” WWW.LIONSBOT.COM WWW.KILLIS.CO.UK 26 DECEMBER 2021
WWW.CLEANINGMAG.COM
AUTONOMOUS CLEANING & SCRUBBER DRYERS
C&M
Multiwash Pro makes Cleaning Show debut TRUVOX International has launched a new,
a 4 litre tank, while an optional 7 litre tank is
redesigned range of its Multiwash scrubber
also available.
dryers. Truvox International executive director,
Gordon McVean continued: “Our Multiwash II
Gordon McVean, said: “Our Multiwash II has
is so popular that customers might be surprised
been the benchmark for scrubber dryers
we have been able to make it even better. As
for many years, and we are delighted to be
a leading global manufacturer and supplier of
launching the new Multiwash Pro range. The
commercial and industrial floorcare machines,
new three-product range washes, scrubs and
we are on a constant journey to improve our
dries in a single pass, giving improved and
product lines and we’ve invested heavily to
unrivalled cleaning results, and leaving floors
redesign the machine which effectively and
ready for your customers and staff to walk on.”
efficiently delivers increased productivity. In
Effective on all floors - from carpets to hard
fact, the versatile machines’ increased brush
floors, and escalators to entrance matting - the
diameter gives up to 12% more scrubbing
Multiwash Pro is available in 24cm, 34cm and
power. Since the pandemic, hygiene has
44cm cleaning widths. It delivers productivity
become the biggest priority in all premises and
rates from 250 m /h to 450 m /h, and is easy to
cleaning has become more of a ‘front of house’
assemble, use and maintain. The new design
activity, so a top priority during the design
features an increased brush diameter to provide
process was to ensure that the Multiwash Pro
improved cleaning performance, and the tanks
range is simple and easy to use, while also
are accessible and easily removed for fast filling,
looking great.”
emptying and cleaning. The Multiwash Pro has
WWW.TRUVOX.COM
3
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DECEMBER 2021 27
C&M
AUTONOMOUS CLEANING & SCRUBBER DRYERS
Improve cleaning results with scrubber dryers Daniel Took, head of professional product marketing at Kärcher UK, explains how facilities managers can use a combination of scrubber dryers to achieve the desired level of cleanliness in any facility. KEEPING public spaces clean and hygienic can
onboard 110 litre tanks for fresh water or dirty
be a time-consuming task. To support facility
water, allowing up to 5100m2 of floor to be
managers in their efforts to maintain the desired
cleaned every hour.
greater than that of conventional wiping with a mop. 3. For a deeper intermediate clean, a scrubber dryer with orbital and cylindrical scrubbers
level of cleanliness, the right tools are necessary to clean effectively and safely. Scrubber dryers
Creating an effective cleaning routine
is ideal to scrub hard floors to remove
are an efficient investment compared to
To ensure year-round cleanliness, facility
dirt without leaving them soaked and
manual cleaning as they reduce workload whilst
managers must schedule preventative, daily,
inaccessible for long periods.
increasing the quality of the clean.
interim, and restorative cleaning, known as
4. Finally, if a surface becomes too damaged,
the PDIR cleaning process. This process keeps
Kärcher’s FloorPro Intensive Deep Cleaner
Efficiency for every scenario
facilities constantly maintained whilst making
RM 752 is an effective solution that can
Public areas see thousands of visitors per day,
less frequent, intense cleans even more efficient
be used in conjunction with its scrubber
therefore floorcare is a major undertaking which
when required.
dryers to powerfully remove care films,
can take several hours without the appropriate
1. For preventative cleaning, Kärcher’s FloorPro
wax and polymer coatings, dirt and
equipment. Kärcher’s range of scrubber dryers
Wipe Care RM 780 can be used in most
grease, allowing facilities mangers to
has something for every situation. For example,
scrubber dryers to powerfully clean water-
recoat the flooring to return it to a ‘like
the BR 30/4 is perfect for smaller spaces such as
resistant floors, offering surface protection to
new’ state.
bathrooms and corridors as it operates like an
make them more hardwearing.
upright vacuum cleaner leaving floors instantly
2. To keep up with daily cleaning in heavily
FMs should look to use a combination of machines and the extensive range of scrubber
clean, safe and usable. Facility managers can
furnished or tight spaces, a compact
dryers means there is something for everyone.
pair this machine with a ride-on scrubber dryer
walk-behind scrubber dryer is perfect for
Scrubber dryers offer fast and flexible
to tackle larger, open spaces of their facility as
thoroughly removing loosened dirt in a
cleaning to businesses of all sizes and are an
they feature onboard tanks allowing users to
single sweep. The BR 30/4 C weighs just 14kg
investment that supports improved cleaning
continually clean without the need to stop-
making it easy to manoeuvre and is battery
efficiency in all situations.
start. Kärcher’s B 110 is adept for this with two
powered with a contact pressure which is 10x
WWW.KARCHER.CO.UK
28 DECEMBER 2021
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AUTONOMOUS CLEANING & SCRUBBER DRYERS
C&M
Robotic fleet reaches 100 billion sq ft milestone BRAIN Corp, the artificial intelligence (AI)
expanded to operate in multiple new dynamic
company creating transformative core
public environments across the world.”
While Brain Corp’s initial robot fleet growth was centred around retail
technology in robotics, has announced that its
environments, the significant increases in
BrainOS-powered fleet of autonomous mobile
deployments within other sectors including
robots has reached 100 billion square feet of
malls, educational facilities and hospitals
coverage. In doing so, 6.8 million hours have
reflects the ability of BrainOS-powered
been given back to employees and operations
robots to learn the key dynamics of new
managers, allowing them to focus on customer
environments, a critical factor in the ongoing
experience and other high-value tasks.
advancement of its technology.
“We are thrilled to celebrate reaching 100
“As we’ve expanded our fleet size, our focus
billion square feet of coverage with our fleet
has always been on safely operating in a variety
which represents the square footage of the
of different environments,” said Sean Felker,
entire commercial space in the United States,”
lead functional safety engineer. “Reaching 100
said Eugene Izhikevich, CEO and founder
billion square feet of autonomous coverage is
of Brain Corp. “The milestone represents
validation that this focus is paying off. We have
a clear success of deploying autonomous
always been committed to helping customers
robots at scale and across multiple industries.
become more efficient in their operations, and
As a company committed to continuous
it's a testament to our skilled teams that this is
improvement, it’s been incredibly gratifying
being successfully achieved while prioritising
to see such major advances in our fleet’s
safety and privacy.”
performance, even as it has been scaled and
WWW.BRAINCORP.COM
The EN 1004 Standard is changing – Increased safety and stability at low level heights – New and safer distance requirements between platform levels In November 2021 the EN 1004 Standard is changing. BoSS towers are already manufactured to the highest quality and with compliance to this new Standard, you can expect even more safety and innovation.
Find out more at: www.bossaccesstowers.com/EN1004 werner_half page.indd 1
WWW.CLEANINGMAG.COM
20/10/2021 10:41
DECEMBER 2021 29
C&M
SPECIAL REPORT
The importance of providing a COVID-safe workplace Change is in the air once again for office workers around the country. Increasing numbers of employees are swapping their slippers and pyjamas for suits and ties in anticipation of a return to the workplace and the end of work from home culture. Matt Anderson, director of Velair, reports. ACCORDING to recent ONS figures, 50% of
paid to a potentially overlooked aspect of the
the UK workforce has now returned to the
office: the washroom.
office. There are a number of reasons for this - Chancellor Rishi Sunak, for example, has
Investing in COVID-safe washrooms
publicly encouraged young professionals to
The various techniques described
take advantage of the networking opportunities
above - ventilation that prevents far-field
that in-person working can provide.
transmission and distancing in large, communal office spaces - aren’t necessarily
The more immediate rationale for this shift, however, is tied to the pandemic. Professor
applicable in the far smaller (but equally
Neil Ferguson has recently predicted that
shared) space of the bathroom. A recent
further lockdowns are unlikely, and this kind
report by Harvard Medical School has pointed
of forecast has been borne out in government
out that many people are reluctant to use
guideline changes which confirm that workers
shared or public washrooms - with high-
are no longer expected to work remotely.
touch surfaces and often lidless toilets, the
However, the pandemic is by no means
report notes, they can be seen as hotbeds for
over. Tens of thousands of COVID cases are
infection, with some devices like toilets being
still being reported on a daily basis, and there
seen as a potential means of aerosolising
is therefore an understandable reluctance
contaminated particles. As such, employers
among workers to face the exposure risk of an
need to pay attention to any bathroom
office environment.
devices that can be seen as moving around air and particles, such as toilets and hand
A recent poll from Gallup has found that
dryers, in order to increase safety and
44%t of workers want to continue working from home, with 17% naming the risk of
measures, and continued use of face
contracting COVID as a key reason for that
coverings in some sectors’.
attitude – a number that will rise in the event
It's easy to see the sense in these
promote peace of mind among workers. The solution here is simple: employers need to invest in high-quality sanitation devices
of a spike in cases. As such, employers need to
kinds of policies. A recent paper published
capable of meeting the challenges of pandemic-
do everything they can to assuage these kinds
by SAGE-EMG has highlighted the value
era hygiene. This means providing toilets
of concerns in their workers, taking tangible
of ventilation, for example, as an important
with lids and using hand dryers supplied with
steps to ensure that all employees remain
factor in reducing the risk of far-field
advanced filtration and ion-based sanitation
both safe and, crucially, reassured.
viral transmission.
features that eliminate the risks associated with
Steps towards safety [Cross Head]
distancing measures, meanwhile, has been
What practical measures can business leaders
thoroughly established by this point - advice
guidance, employers must take action to
take, then, to increase workers’ confidence
from the Centre for Disease Control continues
ensure that washrooms are every bit as
in their offices? The Chartered Institute of
to stress the value of maintaining a distance
safe as other parts of the office. As the CIPD
Personnel and Development (CIPD) has
of at least six feet from others, especially for
has firmly established, ‘employers have a
updated its guidance - based on current
vulnerable individuals.
duty of care to ensure that the workplace is
The importance of maintaining social
government principles - for establishing and
Not only are these kinds of safety measures
outdated models. In order to fully embrace the CIPD’s
sufficiently safe to return to’. By extending the
effective, but they are also reassuringly visible
remit of their duty of care to cover all parts
changes which demonstrate a commitment
of the office, employers can facilitate a safe,
social distancing measures, potentially
to the wellbeing of the employee. This is
frictionless and healthy transition to office
reconfiguring workspaces and common
especially important for those workers who
life - a transition which will be repaid in the
areas, possible changes to working hours to
still feel uneasy about the health risks of
productivity of a workforce that stays healthy
reduce risk of exposure, improved ventilation,
returning to work. However, such approaches
in body and mind alike.
increased workplace cleaning and sanitation
are completely undermined if attention isn’t
WWW.VELAIR.CO.UK
maintaining a safe workplace. Its recommendations include ‘continued
30 DECEMBER 2021
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FOR CLEANING/FM CONTRACTORS
| +44 (0)1732 832888 | businessteam@templa.com | www.templacms.co.uk
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Products & Services directory To reach your potential customers advertise in C&M’s new Products and Services Directory. Contact us today to discuss your requirements: Contact: Michelle Andrews on Tel: 01737 855086 • Email: michelleandrews@quartzltd.com
C&M
PRODUCT NEWS ROBERT Scott has expanded its sustainable cleaning range with the launch of Ecofibre - a new range of products made from recycled materials. The Ecofibre cloth offers the cleaning power of traditional microfibre, with
Robert Scott launches new Ecofibre range
the added environmental benefit of using recycled plastic bottles in its production. Each cloth is made from 55% recycled plastic, with two recycled bottles in each Ecofibre cloth. Alastair Scott, sales director at Robert Scott, said: “We’ve been testing products made from recycled materials to see which perform best for commercial cleaning and we’re really pleased with the efficacy of the
Ecofibre products. Sustainability is front of mind for many of our customers and this is an area of product development we’ll be investing further into in 2022. We want to find sustainable alternatives for as many daily cleaning products and tools as we can for our customers to reduce our collective environmental impact.” WWW.ROBERT-SCOTT.CO.UK NORTHWOOD Hygiene Products Ltd has boosted its luxury Whisper range of premium pure pulp toilet rolls, facial tissues and airlaid hand towels with the launch of Whisper Green - the first 100% recycled luxury toilet tissue in the range. A premium, environmentally-friendly 2-ply toilet tissue, Whisper Green uses FSC certified, sustainably sourced, 100% recycled paper. Officially launched at the Cleaning Show 2021, Whisper Green features an embossed pattern for added absorbency and comfort and incorporates
Northwood makes noise with Whisper Green
laminated plies to add strength and bulk to the roll. Paul Mulready, marketing manager at Northwood, said: “We’re excited to unveil Whisper Green and the many benefits it offers to customers requiring a toilet tissue that’s made from 100% recycled paper, yet is absorbent, plush and comfortable. Unlike many recycled toilet tissues, Whisper Green is manufactured in the UK and we’re sure that it will prove popular with end users and distributors alike.” WWW.NORTHWOOD.CO.UK
A Glasgow-based company is producing a hygienic door handle which eliminates bugs within
Hygienic door handles offer improved protection
seconds, reducing the cross-transmission of infectious bacteria and viruses. The Axiene VH01 Clean Touch system has been developed by Glana Ltd and is designed to kill more than 99.999% of bacteria and is effective against viruses, providing continuous active disinfection on the handle touch surface using a bespoke and certified fluid. Independent lab analysis verifies that Axiene provides broad spectrum protection against harmful germs and viruses like E-coli, ENT, MRSA and other pathogens such as coronavirus that multi-occupancy facilities regularly suffer from. Ian Graham, founder and MD of Glana Ltd, said: “When someone touches the Axiene
handle, they’re touching a continually disinfected and safer surface as the fluid kills any bugs within seconds and keeps the handle protected for both you and the next person. This means that you’re not leaving your bugs or picking up bugs from the person before you which helps prevent infection spread.” WWW.AXIENE.COM
32 DECEMBER 2021
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PRODUCT NEWS
C&M
DESIGNED to help customers
Cleaning cloth helps meet sustainability goals
meet their sustainability goals is the new Tork Biobased
EDITOR
Heavy-Duty
Neil Nixon neilnixon@quartzltd.com 07957 713316
Cleaning Cloth
from Essity. This versatile cloth is made
SALES DIRECTOR
from 99% plant-based, sustainably-sourced fibres
Stuart Dacre stuartdacre@quartzltd.com 01737 855041
and has been independently certified as OK Biobased by TÜV Austria. “Customers are increasingly demanding products that enable them to meet their sustainability goals while also improving productivity,” said Essity’s Matthew Medhurst, industrial sales manager, professional hygiene. “Products such as Tork Biobased Heavy-Duty Cleaning Cloth provide them with the benefits of improved performance for absorption, durability, linting, and solvent consumption while also reducing their environmental impact.”
BUSINESS DEVELOPMENT MANAGER
Michelle Andrews michelleandrews@quartzltd.com 01737 855086 PRODUCTION MANAGER
Carol Baird carolbaird@quartzltd.com 01923 437619
WWW.TORK.CO.UK
MANAGING DIRECTOR
ABM has launched a comprehensive programme of services designed to help businesses improve indoor air quality as the UK continues to navigate the COVID-19 pandemic with a focus on long term infection control. EnhancedFacility launches at a time when the UK is seeing the reoccupation of buildings increase just as colder months approach, making the circulation of fresh
Tony Crinion
Promoting healthier indoor air quality
air more challenging, and the presence of pathogens more likely. The EnhancedFacility
CEO
Steve Diprose CO-CHAIRMAN
Paul Michael DIGITAL MEMBERSHIP ENQUIRIES
Elizabeth Barford elizabethbarford@quartzltd.com 01737 855028
programme compliments ABM’s EnhancedClean offer - a three-step certified disinfection process. Working together to eliminate potential risks of viral transmission on surfaces and in the air, the two programmes provide a holistic approach to keeping buildings and occupants protected against threats such as COVID-19 variants and other airborne pathogens such as influenza. WWW.ABM.CO.UK
BIOHYGIENE has
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Quartz Business Media Quartz House 20 Clarendon Road Redhill, Surrey RH1 1QX 01737 855086 www.cleaningmag.com
introduced three
BioHygiene launches range of ready-to-use products
new products to its readyto-use (RTU) range in its latest effort to make commercial cleaning more
sustainable. By adding a Kitchen Cleaner, All Surfaces and Floor Cleaner, and Complete Washroom Cleaner to its collection, the biotech manufacturer now boasts a complete range of nine RTU cleaning products that can benefit all sectors - including hospitality, FM, retail, transport, and healthcare. WWW.BIOLOGICALPREPARATIONS.COM
WWW.CLEANINGMAG.COM
ISSN: 1473 723X Online ISSN: 2755-5011 © Quartz Business Media, 2021 All rights reserved. No part of this publication may be reproduced in any form or by any means, without prior permission of the copyright owner.
DECEMBER 2021 33
DON’T MISS THE REGION’S LARGEST CLEANING & HYGIENE EVENT
SHOW 2022
6-7 APRIL MANCHESTER CENTRAL
The Manchester Cleaning Show is firmly established as the event for procurement officers in the North-West to source cleaning equipment and services for healthcare, education, hospitality, entertainment, manufacturing, government and care home facilities.
2-Day Exhibition
Enjoy two days of product sourcing, demonstrations, education and networking.
BCC Seminars
WHO ATTENDS
Networking Events
2-Day Conference
2,500 professionals responsible for cleaning, hygiene or facilities management, including contract cleaning companies and facility managers from educational establishments, large office premises, hospitals, industrial and manufacturing sites, leisure and entertainment centres, hotels, government buildings, residential and nursing homes, retail centres and transport providers.
Organised by
www.cleaningshow.co.uk/manchester
Official Media Partner