PresbyBulletin April 2017 | Penn Medicine

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PRESBYBULLETIN P e n n P res b y t er i a n M e d i ca l C e n t er

APRIL 2017

Way to Go, UGo!

Penn Medicine CAREs Grant Helps a Community on the Move

Whether through participation in park clean-ups, promotion of the annual jazz festival, or organization of electronics recycling programs, Assistant Executive Director Gary Ginsberg has spent 13 years partnering with the People’s Emergency Center (PEC) on programs aimed at improving health and safety and enhancing the quality of life for residents of Powelton Village. One of the PEC’s programs is UGo, a community wellness venture which offers free weekly exercise workshops in an outdoor, family-friendly environment in addition to providing private health screenings and group, educational health chats. Last year, over 150 people from teenagers to seniors participated in UGo. With a recently awarded Penn Medicine CAREs Grant, Ginsberg hopes to help the program achieve its goal of engaging more than 200 community members. The grant will allow the PEC to host more events and hire more Community Connectors, the folks on the ground who go door to door spreading the word about UGo, conducting the classes and encouraging more people to get involved. “As a community hospital, it’s important that we continue to engage with residents on a personal level to help them to become more knowledgeable about their own health care, and learn about things they can do to avoid costly emergency room visits. The PEC holds a lot of events in our backyard – in Saunders Park – which are great opportunities for us to get involved,” Ginsberg said. “As care providers and community members, we should embrace being a part of these efforts that are targeting people at risk for diabetes, heart disease, elevated blood pressure, obesity and other conditions so they might adopt healthier lifestyles and avoid the illnesses that bring them back through our doors time and time again.”

in this issue » PPMC’s Night to Remember » Way to go, UGo! Penn Medicine CAREs Grant Helps a Community on the Move » Coming Soon: National Nurses Week Celebrations » National Doctor’s Day » Above and Beyond Hero

PPMC’s

Night to Remember

Hospital heroes can be found in every corner of PPMC; they are physicians, nurses, researchers, physician assistants, social workers, therapists, administrators, and more. They are the people working hard every day to provide the best care and service to patients and guests. On March 24, PPMC faculty, staff and leaders gathered to celebrate all of the heroes and the many groundbreaking medical achievements. In particular, this year’s gala recognized the pioneering efforts of L. Scott Levin, MD, FACS, chair of Orthopaedic Surgery, a professor of Plastic Surgery, and a world renowned surgeon whose innovative approaches are providing extraordinary, life-changing care to patients around the world. Each year, the PPMC gala takes guests to a different place with its theme, and honors one special hospital hero. With Union Jacks flying overhead, Austin Powers and British Royal Guard impersonators, and miniature versions of the signature red phone booths adorning the tables, this year’s theme, Passport to London, was in full force. The gala raised over $290,000 through sponsorships, ticket sales, and a silent auction with items ranging from a TAG Heuer watch and Gucci sunglasses, to a round of golf and lunch with Dr. Jack Ende at the Philadelphia Cricket Club and the ever popular “Create Your Own Sandwich.” Funds raised will support the establishment of the Penn Orthoplastics Limb Salvage Center. As the 2017 PPMC Hospital Hero, Dr. Levin spoke about his vision for a center dedicated to saving injured limbs and enhancing the quality of life for patients whose arms and legs have been afflicted by trauma, tumors or infections. “With the tube, the Overground, the London Eye and the world famous double-decker red buses, London is certainly a city on the move, making it the perfect theme for honoring a world-renowned surgeon and his team who focus on helping patients get back to ‘a life in motion,’” said Michele Volpe, CEO of PPMC. “Tonight we recognize not only the past achievements of Dr. Levin and his team, but we also celebrate the expansion of Penn Orthopaedics, and recognize the global partnerships that surgeons, physicians, and researchers from Penn are developing to provide an unprecedented level of care that will

not only restore functional extremities, but also to help critically injured patients live the kind of life they desire.” Though Penn Orthopaedics is the oldest orthopaedic program in the country, groundbreaking procedures performed over the past several years are proof that it remains cutting edge and the most modern in terms of vision and care. In 2015, Levin led the team that performed the world’s first bilateral hand transplant for a child, and in 2016, he spearheaded a collaborative effort with a Paris hospital resulting in the first international patient, and only second adult, to receive a bilateral hand transplant at Penn Medicine. These personalized, innovative treatments and procedures for musculoskeletal conditions – including complex trauma, bone and soft tissue tumors, limb salvage and transplant – are unique in this region, as they focus on a whole body approach and help patients regain their life in motion. For more images from the evening, please visit the Presby Bulletin online at www.pennmedicine.org/ news/internal-newsletters/presby-bulletin.

Coming Soon: The American Nurses Association has designated 2017 as the “Year of the Healthy Nurse.” Join PPMC leaders, faculty and staff during National Nurses Week, May 6–12, for a week of celebrations inspired by this year’s theme, “Nursing: the Balance of Mind, Body, and Spirit.” Special events including the annual Nightingale Ceremony recognizing nurses who have advanced through the clinical ladder, massages for nursing staff, and a breakfast with leaders will be held to celebrate PPMC’s nurses who lead the charge for health and wellness. Stay tuned to your email for more information on the week’s celebrations.


Serving Up ...

An Improved Room

Service Kitchen PPMC leadership is happy to announce that renovations to the room service kitchen are now complete, providing a more efficient food processing and delivery system to patients!

NATIONAL DOCTOR’S DAY On March 30, PPMC celebrated National Doctor’s Day with a smorgasbord of breakfast treats in the Wright-Saunders Rotunda. National Doctors Day is an opportunity to recognize the contributions and dedication of the more than 1,000 physicians at PPMC, and acknowledge the years of hard work, sacrifice and training they undergo in preparation for their careers.

Above and Beyond Hero

Preparing and delivering great food to PPMC’s 369 inpatients is an almost herculean feat of timing and coordination. Patients need to have meals delivered at the same time, three times a day, and many have special orders based on dietary restrictions or food allergies. The kitchen staff also deals with a plethora of non-routine orders coming in from nurses treating critical care and behavioral health patients, as well as orders for patients just being admitted to their rooms at unusual times throughout the day. These often unexpected orders can delay the more routine room service meals. With only one tray line in the old PPMC kitchen, unpredictable orders could delay the processing of more routine room service trays. The equipment was also not ideal for handling such large quantities of food. Newly completed renovations are tackling these and other issues. The upgraded kitchen has two tray lines allowing routine orders to be processed on one, while special or unexpected orders will be processed on the other. New walk-in refrigerators and a freezer keep food at proper, safe temperatures, and new state-of-the-art cooking equipment, like a steam-jacketed griddle and a combination convectionmicrowave oven, helps us provide patients with food that is prepared using fresh, wholesome ingredients.

“We have a simple mission: to make sure patients, no matter what their condition, never feel deprived and to help them understand that they can eat flavorfully while eating healthy,” said Robert Canney, manager of Food Services for PPMC. “The new Patient Service area allows us to fulfill our Food Philosophy by creating foods from scratch that are alive with flavor and nutrition.” The kitchen renovations also pave the way for a transformation of PPMC’s cafeteria. Plans are currently underway to improve the aesthetics of the space, while correcting circulation and efficiency challenges. A larger variety of food selections will be complemented by rotating food themes to freshen up the cafeteria’s appeal for all, while also re-energizing the environment for staff who may eat in the same space every day. “Our Great Living menu gives all patients the nutrition they need without compromising the flavor they deserve,” Canney said. “The new menu will have an abundance of whole grains, fresh seasonal fruits and vegetables, legumes and lean meats enhanced with fresh herbs and spices.”

The Above & Beyond Hero recognition acknowledges employees who have a meaningful and positive impact on patients and colleagues by consistently acting with respect, leading by example, and inspiring others around them to emulate their impeccable professionalism in our work environment. This month, we recognize Therese McAllister, CNA on 3 South (above, right). Just before the holidays, Therese cared for a patient who came to PPMC for a heart catheterization procedure. Throughout the day, she made the patient and his wife comfortable and calm. In the evening, when the patient’s wife expressed concern about walking to the parking lot after dark, Therese took it upon herself to make sure our guest got to her car safely and comfortably. “She … walked me to the parking lot and waiting until I was in my car, doors locked, and on my way,” said the patient’s wife. “What she did was quite unexpected and kind.”

PRESBYBULLETIN

Presby STARS

Congratulations to PPMC’s newest Presby STARS. The Presby STAR program, which stands for Service, Teamwork, Achievement and Respect, recognizes and rewards employees for going above and beyond for patients and colleagues. Each month, five nominees are selected and presented with a certificate from Michele Volpe and $100 award. The actions of these employees show that demonstrating empathy, kindness and compassion makes a difference at PPMC! Caetlyn Riley, RN, NICU (awarded December 2016): Caetlyn sang “Somewhere Over the Rainbow” to an intubated patient to calm them down and the patient had a giant smile the entire time. David Scott, MHT, Wright 5 (awarded February 2017): David referred his unit to a free mobile library service through Philadelphia Free Library, which now comes to the unit twice a month to assist the patients who have welcomed the new recreational reading resource. For a full list of recent recipients, please visit the Presby Bulletin online.

Editorial Staff Katie Delach Editor

Marissa Sapega Graphic Designer

Administration

Susan E. Phillips Senior Vice President, Public Affairs Holly Auer Corporate Director of Communications Sally Sapega Director of Internal Communications

Contact Presby Bulletin at: Department of Communications Penn Presbyterian Medical Center Philadelphia, PA 19106

phone: 215.662.2560 email: paul.foster@uphs.upenn.edu Presby Bulletin is published biweekly for PPMC employees. Access Presby Bulletin online at https://www.pennmedicine.org/news/internalnewsletters/presby-bulletin.0


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