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ACCESS Access For All
Toilet Facilities
Derby Theatre welcomes all patrons and has an extensive range of services to ensure you have an enjoyable and comfortable visit. Do mention your requirements when you book tickets, and don’t hesitate to ask the Duty Manager if there is anything you need on arrival.
There are accessible and adapted toilets on the ground and first floors.
Assisted Access Scheme We operate a scheme for those who need somebody to be present in order to assist them to readily access theatre shows. Our Assisted Access Scheme allows members to buy a seat for themselves and an essential companion at half price. This scheme is only open to those who genuinely require assistance visiting the theatre. Joining is free and a short application form is available from the box office or to download, providing us with contact details and any information the disabled person would like recorded to assist with their visits. Membership to the scheme lasts two years. The applicant, or their appointed representative, will be required to sign a declaration that the person concerned is restricted in their ability to access the services provided in Derby Theatre without assistance. The companion must be able to help the disabled person access the theatre and its facilities, remaining with them to ensure their well-being and comfort. All tickets are subject to availability at the time of booking. The theatre reserves the right to review the availability of tickets within the scheme, to review a member's eligibility and to revoke that membership following review.
Parking There are reserved parking spaces for blue badge holders in the Westfield basement car park for which normal parking charges apply. There is a lift directly from the basement car park to all levels of the theatre.
Getting Around
Hearing Impaired Sound enhancement systems are available in the theatre and studio. The best quality of sound is through our infrared headsets which are available to borrow free from the box office. If you prefer to use the T switch on your hearing aid, you will need to borrow an induction loop aerial, which is worn around the neck, these are available from the box office.
Assistance Dogs Assistance dogs are welcome in all areas of the building. Please talk to the box office about any special requirements when booking. If you require our brochure in large print, braille or on audio tape, please enquire at the box office.
Auditoria There are a limited number of wheelchair spaces available in each venue, please notify the box office when booking. Our staff can bring refreshments to you in the interval – please ask a member of our front of house staff for this service.
BSL Interpreted Performances For British Sign Language (BSL) performances, please let box office know where you would like to sit: directly in front of the interpreter or on the opposite side, looking across the stage/action. Our sign interpreters are coordinated by Sarah Gatford-Ball and TheatreTerp.
Audio Described Ideal for blind and partially sighted people, audio description is a form of audio-visual translation using the natural pauses in dialogue or between critical sound elements to insert a narrative that translates the visual image into a sense form. Access performances times are indicated on page 19. Visit www.sceneandsound.co.uk where you will find access performance listings for other venues.
There is level access to the box office and cafĂŠ from Theatre Walk. The foyer, theatre, bar and studio can be accessed via the lift. All information in this brochure is correct at the time of going to print. For all our terms and conditions please refer to your ticket or our website.