Northwest Children's Home 2011-2012 Annual Report
Established in 1908, Northwest Children's Home provides residential treatment to abused, neglected, and abandoned children ages 6-17.
2011-2012 ANNUAL REPORT 2011-2012 BOARD OF DIRECTORS DEANNE SCHMITT, CHAIR Senior Accountant, St. Joseph's Regional Medical Center SAM CANNER, VICE-CHAIR Financial Representative, Northwestern Mutual Financial Network DAVID TROY, TREASURER Owner, Troy Insurance Agency, Inc. CURT HIBBARD, PAST CHAIR Director of Facilities Management, St. Joseph's Regional Medical Center DAVE BIERY Co-Owner, Peak Performance JOHN KEATTS Senior Accountant, University of Idaho BETSY BOLLAND Business Owner MIKE THOMASON Retired, Regional Business Manager, Avista DONNA SAFLEY Community Volunteer BRANDY CHARLO Escrow Officer, Alliance Title & Escrow Company ARNIE KADRMAS Retired Psychiatrist, St. Joseph Regional Medical Center JOHN HILDERBRAND Sergeant, Nez Perce County Sheriff's Department CHARLENE THOMASON Sales Operations, Regence BlueShield of Idaho MELISSA STEPHENS Physician, Valley Medical Center HONORARY MEMBER: GOVERNOR BUTCH OTTER "OUR MISSION AND VALUES LIVE IN WHAT WE DO EVERYDAY" ROD WILSON EXECUTIVE DIRECTOR The mission and values of Northwest Children's Home are not just something we say. They are something we do every day. Our programs, services and efforts by all of our employees is aimed at helping abused, neglected and abandoned boys and girls become productive and caring citizens. When our children succeed, our communities are stronger and more successful. Our children receive the caring and support that enables them to overcome the hurt and sorrow that offered them little hope of a happy childhood and a successful future. While getting individualized care at Northwest Children's Home, our kids learn what it's like to feel good, healthy and safe. Our boys and girls learn tomorrow brings new opportunities and the future is not filled with darkness and despair. To provide specialized care and education for up to 92 teenagers and adolescents requires a steadfast commitment. Thanks to our staff, volunteer Board of Directors and our many generous supporters who share our mission and values, Northwest Children's Home...and the children we serve, have bright futures ahead. STATEMENT OF ACTIVITIES MONTH ENDED JUNE 30, 2012 CLETE RYAN CONTROLLER Actual OPERATING REVENUES Total Operating Revenues EXPENSES Total Expenses OPERATING MARGIN Total Contributions and Fund Raising Interest and Dividends NET MARGIN total gains (losses) CHANGE IN NET ASSETS Residential Days Average Daily Residential Census 6,725,630 ($303,585) 265,938 76,242 38,595 6,422,045 Budget Variance % Variance 6,454,518 (32,473) -0.50% 6,645,547 (191,029) 271,457 62,016 142,444 (80,083) (112,556) (5,519) 14,226 (103,849) -1.21% -58.92% -2.03% 22.94% -72.91% ** -126.02% -4.83% -5.09% (75,659) ($37,064) 24,892.00 68.01 0 $142,444 26,155.90 71.66 365 (75,659) ($179,508) (1,263.90) (3.65) DAYS====> 366 Over the past year, the Education Center faced significant challenges. Foremost among them, the Idaho State Department of Education mandated that we meet DIRECTOR all of the requirements of No Child Left Behind (NCLB), including those we were formerly exempted from as a private school, namely Adequate Yearly Progress (AYP) and Highly Qualified Teachers (HQT). The transitory nature of our students, coupled with the severity of their conduct, emotional and mental health issues, render these measuring techniques both unfair and unrealistic. Outcomes tied to NCLB will have a direct impact on the funding of students. Therefore, our administrators have met numerous times, and will continue to meet with the Lewiston School District, Idaho State Department of Education, the Department of Health and Welfare, Juvenile Corrections, and our legislators to solve this dilemma. In addition to this difficult problem, we lost approximately $70,000 in educational funding for Washington residential students due to an unexplained change in law or rules. This necessitated a reduction in force of one classroom staff team and increased the number of students per teacher in other rooms. Despite the challenges we face, we have become increasingly effective in assessment, instruction, and acquisition and implementation of curriculum. The improvements we have made � including increasing student readiness for the Idaho Standards Achievement Tests (ISATs), providing updated curricula, and incorporating Quantum Learning into our classrooms � are the result not of increased spending, but of staff creativity and working smarter. One example is that we have purchased evidence-based (i.e. state-approved) curricula on the internet. Even though these books are slightly used, they help upgrade our inventory for pennies on the dollar. We truly have a wonderful staff; they show up every day with a great attitude and a genuine desire to help the kids succeed. We are very excited about the upcoming school year. Some of the things we will be focused on are: making the transition from state standards to Common Core Standards; improving our Careers and Independent Living Skills programs, including creating more opportunities for job shadowing and employment within the community; and increasing the quality of instruction and assessment relative to students' individualized education plans. The Education Center has a long-standing open door policy. Please contact us if you would like to visit or get additional information about our program. BRUCE GRIMOLDBY OF EDUCATION "MAINTAINING KNOWLEDGEABLE EMPLOYEES OVER TIME IS PARAMOUNT TO ESTABLISHING AND MAINTAINING A THERAPEUTIC ENVIRONMENT WHERE CHILDREN FLOURISH" HEATHER WEEKS DIRECTOR OF HUMAN RESOURCES One of the recent bright spots in Human Resources is the increase in starting wage for Northwest Children's Home employees to $9.05/hour, effective 7/1/12. Compensation constitutes the largest part of the employee retention process (http://retention.naukrihub.com/ compensation.html). Maintaining knowledgeable employees over time is paramount to establishing and maintaining a therapeutic environment where children flourish, which is why retention remains on the forefront of my goals for Northwest Children's Home. Northwest Children's Home would like to thank the following employees who celebrated milestones during the 2011-2012 fiscal-year: 3 years Bob Cannon, Abbi Watson, Tom Jordan, Will Leaton, Ryan Allen, Nicole Moss, Alex Wilson 5 years Mary Crawford, Valerie Allen, George Wilcoxin, Joe Powell, Tessa Garzzona, Amy Sayler, 10 years Jerri Wolke, Matt Swenson, Jeanne Wood, Tania Hanchett, Micah Vincent 15 years Chris Espinosa, Clete Ryan 25 years Cindy Smith 30 years Robin Hechtner In August 2011, NCH celebrated its 1st Annual Employee Appreciation Week by hosting events all week long to express our appreciation to our dedicated employees for all the work that is done in providing quality residential services for youth in our care. Employees enjoyed a "Soup and Salad with Administration Team", "Pizza at the Park" and family friendly event, "Ice Cream Sundaes by the Pool", among other events. The events were well attended overall and employees expressed their gratitude for the implementation of Employee Appreciation Week. FOOD SERVICES In an effort to reduce our budget in a way that does not cause adverse impact on the children, the Food Services Department reduced their full-time employees by one due to attrition. This saves Northwest Children's Home over $20,000 annually and also allows for children to have "family-style" dining within the programs. In addition to the staffing change, Food Services Manager, Barb Becker, has worked tirelessly making changes to our 6 week cycle menu due to changes with the National School Lunch Program, which is a federally assisted meal program that provides nutritionally balanced, free or low-cost lunches to children each school day. TRAINING Staff Training Coordinator, Al Halsey, a 23 year NCH veteran, works hard every year to ensure that all staff maintains proper training for their positions. All employees who work directly with children have approximately 20-25 hours of training each year. One of the most important trainings is "The Mandt System", a training which focuses on supporting people from the philosophical underpinnings of intervention, including verbal de-escalation and safe physical intervention if necessary, and every step in between. Other trainings include "Question, Persuade, Refer" a suicide prevention training, medication dispensation and infection control training, and CPR/FA training, among others. Another goal during the 2011-2012 fiscal-year for Human Resources was to promote and provide opportunity to appreciate employees all year long. This was achieved by selecting 6-8 employees every quarter to receive an Appreciation Award and lunch out with a couple administrators. The 2011-2012 recipients were: Amy Sayler, Sabrina Martinez, Isaac Simmons, Josh Love, Matt Russell, Tom Jordan, Jenny Skeels, Crystal Ren, Tania Hanchett, Jessica West, Cindy Smith, Cyndy Simpson, Christy Lunceford, Randy Montambo, Jake Weaver, Jill Copeland, Will Butler, Suan Reed, Dave Wetzstein, Shirley Boyer, Linda Lucas, Jake Murphy, Alex Wilson, Brooke Vivian, Chris Brando-Subis, Nick Albrecht, Sarah Statler, Kim VanAusdle, Andy Smith, Amy Woodland, Sandy Parker, Ronda Granlund, Fred Fowler, Bob Cannon, Lisa Davis, Martin Brothers, Ryan Allen, John Jones, Abbi Watson, Beverly Daniels, and Julia Mangum. "THE SUCCESS OF OUR KIDS IS A DIRECT REFLECTION OF OUR DEDICATED AND CARING STAFF" RODNEY KANIKKEBERG DIRECTOR OF ADMISSIONS & RESIDENTIAL SERVICES This encompasses all five of our residential programs. From July 1, 2011 � June 30, 2012 NCH had 83 admissions Quest Program � 15 Vision Program � 15 Hopper Program � 8 Jewett Program � 18 Syringa Program � 27 Knowing that not all of the kids that we serve will be able to go home following their treatment, however one of our primary goals here at Northwest Children's Home is to help our youth discharge or transition to a lesser restrictive setting. The success of our kids is a direct reflection of our dedicated and caring staff who works diligently to provide a safe and learning environment. It is a privilege to work with such individuals and I look forward to the future and what more we can accomplish. During the same time period NCH had 91 discharges 28 returned home 20 went to a more restrictive environment 23 went to a foster home 5 went to a lesser restrictive environment 13 went to relative home 2 went into an adoptive home SCOTT MOSHER DIRECTOR OF CLINICAL SERVICES The Mission of the Northwest Children's Home is to provide quality rehabilitative therapeutic and educational services for children and families. The Board, Administration and Staff are committed to this mission and work hard every day to enhance our service delivery system to the benefit of our clients. Internally, our services are evaluated through the work of our Continuous Quality Improvement Committee. We meet monthly to review incidents and develop corrective action around issues that may impact quality. The quality of our services is also evaluated by external consumers of service. The Idaho Department of Health and Welfare conducts both a licensing review and a semi-annual contract review. The Department of Social and Health Services in Washington conducts an annual contract review. Also, the Idaho Department of Juvenile Corrections evaluates our agency and programs annually for adherence to their administrative rules. Most recently, the Idaho Department of Health and Welfare completed their Contract Monitoring Report and provided us a copy of their findings. "IT'S OUR INNOVATIVE INTERVENTIONS AND CUSTOMIZED APPROACH THAT INSPIRED PHILANTHROPIC GIVING" Established in 1908, Northwest Children's Home prides itself on being the longest running residential care facility in Idaho. Serving up to 120 abused, neglected and abandoned children ages 6-17, programs are made possible through strong community partnerships with individuals, foundations, and spirited volunteer groups. FUNDRAISING EVENTS & RED APPEALS This fiscal year marked the second year of our Community Partnership with Regence; providing funding for the expansion and renovation of residential and classroom space on our Lewiston campus. Regence also provided volunteer support during fundraising events, encouraged employee giving, and organized employee donation drives during our Red Appeals. Banner Bank sponsored our 27th Annual Golf Tournament at Quail Ridge Golf Course, generating $15,514 for our kids. The Christmas Coffee with the Girls providing a fun opportunity for the Jewett Girls and women in the LC Valley to discuss women's issues while raising funds for the program. During the 2010 Red Stocking Campaign Joe Hall Ford donated a percentage of car sales to our kids. While Happy Day Corporation organized a donate a dollar campaign at their Taco Time & A&W locations. Red Stocking donations amounted to $ 69,324. $32,514 in general donations were received during the fiscal year. FINANCIAL & IN-KIND SUPPORT We received generous grant support from: Clearwater Paper, US Bancorp, The Idaho Community Foundation, Tri-State Distributors, Wal-Mart Foundation, Zions Management Services Company, Macy's Foundation, We value the in-kind donations and services we received from: Payless Shoes, Headmasters School of Hair Design, KRLC Quilters, Schweitzer Engineering, Public Consulting Group, Idaho Department of Corrections, Toys for Tots, Best Buy Flooring, Ida Vend Broadcasting, Pacific Empire Radio, Big Country Radio, Snake River Adventures, and Black Sheep Sporting Goods. ERIKA ALLEN DIRECTOR OF DEVELOPMENT JULENE REED DIRECTOR OF DEVELOPMENT SYRINGA HOUSE Last year, your continued financial generosity of the Syringa House program was a source of inspiration and hope for the people on our staff who are dedicated to providing a pathway to happy and productive lives for girls who have known mostly pain and abandonment. Here at Syringa House, and at all other Northwest Children's Home facilities, staffers have an increased level of appreciation for your support in these times of economic difficulty and uncertainty. Thank you for giving to us in whatever way you could. HELPING HAND AWARD RECIPIENTS We want to express our immense gratitude to those businesses and individuals who have worked tirelessly to continue the work of rising up this next generation. � � Kirk & Rene Adams- for opening their home to host this year's Lawn Party. Jenna Gilberg � a 7 year old who sold 100 raffle tickets at our Tennis Challenge in support of the Syringa House program. Without her help, we would not have raised over $500 dollars. Cable One Advertising & Brian Royster � for their ongoing support of TV commercial production, matching, and support of all of our fundraising events. Journal Broadcast Group � for support of our Advisory Board � Tanya White and now Lori Ehlert, and for all of the television commercial match and for supporting our fundraising events. Payless Shoe Source � for their ongoing support of giving us gift cards to purchase shoes for our kids every Holiday Season. Sorrento Lactalis � for being a corporate sponsor of all of our 2012 Events. We really appreciate them reaching out to support all of our sponsorship events this year � Afternoon Tea, Tennis Challenge, and Snow Ball. Union Pacific Foundation � for their continuous support of Syringa House program needs from copier to general operations. We appreciate their partnership each year. USTA Intermountain Idaho � for partnering with us this year to teach the girls the game of tennis through a grant where the girls received instructions and we received rackets, tennis balls & hopper, instructional materials, and USTA membership. � � � � � � ADVISORY BOARD Gaye Bennett, Anne Baxter, Betsy Bolland, Greg Braun, Lynne Caba, Shelly Dunn (Chair for 2012), Lori Ehlert, Sherry George, Sara Mccandlish, Curt McKenzie, Heidi Mikitish, Sandra Mitchell, Debi Pillow, Matthew Salisbury, Pam White, and Geneva Wyett LEWISTON P.O. BOX 1288 LEWISTON, ID NAMPA 1723 S. HORTON NAMPA, ID 83686 WWW.NORTHWESTCHILDRENSHOME.ORG