Laduma July 2019 by AlcoNCP (Pty) Ltd

July 2019

LADUMA

Message from the MD

NCP100 Initiative Gaining Momentum

As a company where working conditions can vary from day to day given the nature of operations, NCP Alcohols is dedicated to providing a safe and healthy work environment for all its employees. The company therefore adheres and subscribes to the ISO 45001 Occupational Health and Safety Management System standard. And as Lorraine Mudaly explained to Laduma, NCP Alcohols employees can thus rest assured the company is doing everything in its power to keep them safe and healthy at work.

Peter Starling, Managing Director After several years of detailed evaluation NCPA’s next major project: converting the raw material source from molasses to maize, improving energy efficiency and expanding capacity has been approved by the shareholders and all financing conditions and required authorisations are in place. Demolition has commenced on site to prepare the space required for new equipment and for the next 24 months construction will be taking place with completion target for Q1 2021. During this time we will continue to operate as usual, producing the highest quality alcohol for our customers. The construction is bound to bring some disruption to routine site activities and we must ensure that we do not allow the distractions to reduce our focus on our existing operations. I request all staff to accommodate the additional activities on site, to be extra vigilant regarding safety and to continue to pay attention to your areas of responsibility. The conversion to maize brings with it additional operations which will require new operating procedures as well as a new product DDGS (Dried Distillers Grain and Solubles) which will be sold to the animal feed industry, a new market for NCPA. The Alcogroup operates two of the largest grain ethanol production units in Europe, the expertise they have in grain processing will be of huge benefit to NCPA and will result in close cooperation between the operating sites with regular performance benchmarking opportunities. All of this will require a change in organisational structure of NCPA with the marketing activities building closer working relationships with Alcotra, the Groups global trading business, while production will focus on volume, efficiency and quality. The NCPA leadership team has commenced a series of workshops relating to the impact of the change on NCPA and these, together with skills reviews and development programs will be rolled out across the company over the next two years. This is the next step for NCPA’s, let us build on our 150 year legacy and use this opportunity to make our contribution to our future.

LADUMA July 2019

NCPA committed to safe and healthy work environment

e that will see the Memories made with the signing of the NCP100 improvement initiativ s to maize. molasse from k feedstoc of plant raise its production capacity and change

The first half of 2019 is nearly done and dusted and for NCP Alcohols this means the roll-out of the NCP100 Continuous Improvement Initiative. Several contracts have already been awarded and service providers appointed with others to follow in the coming months. Stephen Kitching shares more about the progress made so far. Since the contract as principal contractor with DeSmet Engineers and Contractors (DSEC) was signed late last year, the NCP100 Initiative has been advancing towards the date of breaking-ground that is planned for August. At the moment design efforts are focused on this area specifically as to ensure that this work is accurately scoped so that a competitive contract can be signed with a service provider in the near future. Most of the earthworks contract will involve the demolition of the existing molasses dam which will need to be emptied by the operations team by the end of July. Even though detailed engineering work and design have been continuing at a steady pace since the signing of the contract with DSEC, the project officially only started on 15 March when all of the condition precedents defined in the contracts with the lenders were finally met. The release of all restraints from the technical team subsequently resulted in the acceleration of the project. SiVEST, appointed as the local engineering consultant in March, had been tasked to focus on the layouts; civil and structural design and the integration design of new equipment into the existing plant. DSEC’s aim on the other hand had been on process design with Interis, Stolz and Swiss Combi, the three selected technology providers for the respective designs of the distillery, milling plant and drying plant. During March and April the focus was on the development of standard contracts to be used for the appointment of service providers as well as the development of a detailed project programme. At the end of April, the baseline project programme was “published”, a critical document that is to be used as a reference to monitor progress

for the rest of the project. The first set of contracts for the supply of new locally manufactured equipment was signed in April for the design, supply and fabrication of process vessels and tanks. A rigorous adjudication and negotiation process ensured that the value of these orders remained within the original budget. In parallel to the work being conducted by the project team, NCP Alcohols staff was hard at work to prepare the site for the positioning of new pieces of equipment. This site preparation work involved the piping and allocation of unused vinegar tanks for the storage of coloured meths and feints in order to empty all tanks in the meths tank farm in preparation for demolition. Drumming operations on site were also relocated during April from its existing location in the middle of the factory down to the south eastern corner of the site. This move allowed for the complete demolition of the old drumming and meths storage areas to make space for the distillery optimisation.

According to Mudaly the participation and consultation of employees in this process is of utmost importance. This entails their involvement in the decision making process itself as well as seeking their input before making a decision. NCP Alcohols requires its non-managerial employees to be consulted on the following: • Determining the needs and expectation of interested parties; • Establishing the Occupational Health and Safety policy; • Assigning organisational roles, responsibilities and authorities; • Determining how to fulfil legal and other requirements; • Establishing Occupational Health and Safety objectives and planning how to achieve them; • Determining applicable controls for outsourcing, procurement and contractors; • Determining what needs to monitored, measured and evaluated; • The Audit programme; • Ensuring continual improvement.

On the participation side of the process, non-managerial employees are required to participate in: • Determining mechanisms for consultation and participation; • Identifying hazards and assessing risks and opportunities; • Determining actions to eliminate hazards and reduce risks; • Determining competence requirements, training needs, training and evaluating training; • Determining what needs to be communicated and how this will be done; • Determining the control measures and their effective implementation and use; • Investigating incidents, nonconformances and corrective action. The input from the employees is essential for an effective health and safety management system as people are more likely to abide by a system that they are involved in or have had input in implementing. The implementation of the ISO 45001 system at NCP Alcohols has been successful due to the unwavering commitment from top management to create a safe and healthy

work environment and to use the system to continuously improve the business. With the implementation of OHSAS 18001 in 2011, understanding and assessing operational risks had become entrenched in the culture at NCP Alcohols. However, ISO 45001 required understanding of risks that went beyond the boundaries of the company. One of the challenges was getting the team to understand the external context of the company. With the necessary training, awareness and involvement, the team was able to overcome this challenge. The second challenge experienced was finding effective mechanisms to consult with non-managerial employees in terms of requirements stipulated in the standard. To overcome this challenge, a decision was taken to consult with nonmanagerial employees on matters stipulated in the standard via the existing SHE representatives. However, in order for this consultation to be effective a basic training and awareness programme will need to be implemented. Having a strong safety culture and mature occupational health and safety management system has enabled NCP Alcohols to migrate seamlessly from the OHSAS 18001 to the ISO 45001 system. We can only get better from here!

A second area of relocation involved the office move of site tenants, Isegen. Vacant office space in the small building adjacent to the weigh bridge was remodelled to meet Isegen’s needs with the physical relocation of staff that took place in stages between late April and May. The necessary space for the positioning of new liquefaction equipment for the NCP100 Initiative was thus created. It will also allow for a portion of the old Isegen office space to be used as a project office. In early May a process review of the “Optimised Plant” was conducted with NCP Alcohols operational staff. These sessions were highly successful with several important points and suggestions raised for consideration. LADUMA July 2019

Class of 2019 shines in NCPA training initiatives Since NCP Alcohols started its in-service training programme, several participants have gone on to make their mark in related industries. It is this investment in our future industry players that is proof of the success of the company’s in-service programme. Laduma spoke to Lumeshni Govender about NCP Alcohols’ in-service training programme, herself a former trainee, Lumeshni is currently a process technician. Lumeshni: Various disciplines are facilitated in the company’s in-service training programme. This includes chemical, electrical (heavy current) and mechanical engineering, instrumentation, maritime/logistics, analytical chemistry, biotechnology, microbiology and biochemistry. In regard to the recruiting progress, NCP Alcohols starts of by exhibiting at the Durban University of Technology (DUT) and its World of Work (WOW) where we market our positions to prospective students. We engage directly with the heads of various departments and furthermore maintain a good

relationship in order to promote NCPA’s internship positions. We always aim to canvas for students of the highest caliber.

There are quite a few other colleagues who were previously participants on the NCP Alcohols’ in-service training programme:

NCP Alcohols uses an online portal for advertising vacancies and managing the selection process. The vacancies are uploaded during August and September from where students apply from various universities across the country. Shortlisted candidates are then chosen and invited for interviews and aptitude tests. The successful candidates are usually offered a position for up to 13 months.

• Zinhle Mqadi – Production Manager • Siphokazi Majozi – Assistant Production Manager • Nomvula Dlamini – Senior QA/QC Lab Technician • Louie Pillay – Utilities Manager • Judica Somers – Electrical Superintendent • Rashina Munsamy – QA/QC Lab Technician • Sherlene Moodley – QA/QC Lab Technician • Zwe Mbhele – Shift Manager • Arthur Ndaba – Utilities Controller • Senzo Mtshali – Quality Assistant • Sanele Mazibuko – Instruments Technician

As for myself, I have obtained a BTech Degree in Chemical Engineering as well as a Post Grad Diploma in Project Management. I am currently pursuing a Post Grad Diploma in Management and hope to complete it by the end of the year.

BTech Graduates Siphamandla Buthelezi (left) and Mandisa Shabalala (centre) and Lavania Govender (right) recently graduated and received their BTech qualifications from the Durban University of Technology. We asked Siphamandla and Lavania to share their studying journeys with us. ‘In order for someone to succeed in their studies, it takes a lot of hard work and dedication.’ Siphamandla says that he could also not have done it without the help of his colleagues and my managers. ‘I am also very humbled by my wife’s support. She was amazing and supported me when I worked long hours. BTech is doable but hard if you work shifts. My advice to those that want to take up their BTech studies is to take fewer subjects at a time, and to also talk to those that have done it before. My studies have helped me at work, I am now able to identify issues very fast and I am forever grateful to NCP Alcohols for this opportunity.’ ‘Upon completion of my in-service training at NCP Alcohols in 2017 I completed my BTech in Chemical Engineering. The studies helped me to become determined and gave me the ability to think critically. Recently permanently employed by NCP Alcohols, I am ecstatic to be part of the company, this time permanently and I am enjoying my new role. I will also pursue my Honours degree in Project Management.’ Lavania achieved her BTech Cum Laude.

Ridding industry of the scale ‘plague’ Our process division was recently hosted by Nanodyn (formerly Enigma) to introduce their new team of scientists, chemists and engineers. Their laboratory facilities are located within the Stellenbosch University precinct and it is where the company also lead their research and technology driven towards unlocking the problem of crystalline scale deposition in pipes and heat transfer surfaces which plagues the industry today. Significant developments have been made towards understanding scale composition and experts say that the next generation of Line Replaceable Units (LRU) which will feature real-time monitoring will be ready for installation at NCP Alcohols in November 2019.

me with a NCP Alcohols is reaping the benefits of its in-service training program y. compan the by fulltime ed employ being now ants particip former of whole host

LADUMA July 2019

The principle by which their technology works is to emit electro-magnetic frequencies into the medium via high flux density coils wrapped around the pipe which should impede the crystalline structure of the scale. The ultimate objective of Nanodyn’s LRU’s at NCP Alcohols is to inhibit scale formation and reduce deposition at the evaporator plant thus allowing for longer run time with lower steam consumption.

to see The members of NCP Alcohol’s process engineering division got nd first-ha Units able Replace Line n Nanody the of the development when they were hosted at the company’s facilities in Stellenbosch.

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NCP Alcohols celebrates 150 years If there’s one thing for sure, it is that NCP Alcohols knows how to throw a party and how to celebrate in style. With the guys and gals shaking off their lab coats and overalls and strutting out in their most sassy outfits, it was time to lift those Hippopotamus Gin glasses and say ‘cheers’ to 150 years of distilling on the banks of the Umgeni River. For the last time the Party Lawn (soon to be turned into a parking lot) played host to a fun affair. There was food by way of a bright orange food truck while the handcrafted celebratory Gin was served from a spearmint-green VW Kombi. The Manteca Afro Caribbean Band provided just the right groove for staff and permanent contractors alike to show off their moves. Going by the party themes of the last couple of years – Game of Thrones, Master Chef, NCPA’s Got Talent – we can hardly wait for this year’s event!

LADUMA July 2019

Cyber savvy project guards against online threats

Large Group Site Visits

The general consensus worldwide is that we are failing at cybersecurity and at NCP Alcohols we understand that our employees are our last line of defense. Hence the launch of the Cyber Savvy Programme as a training and awareness platform to ensure that we do not become yet another statistic in the domain of ever-increasing cybercrime attacks. Laduma asked André van der Westhuizen, Compliance and Business Processes Executive at NCP Alcohols, to shed more light. As much as 95% of all successful cyberattacks are caused by human error and these breaches are costly, especially in terms of expense, recovery time and through damage to reputation. We do however have a tool to counter-act this as effective user cyber training has shown to greatly reduce the number of successful cyber intrusions. Cyber security is a high priority for NCP Alcohols and the Cyber Savvy Programme has therefore been implemented as a training and awareness program for our staff to ensure that we do not become another statistic in the successful realm of cybercrime attacks. We have partnered with Mimecast and ATAATA for this programme as their

cybersecurity training and awareness platforms are designed to reduce human error in the workplace. This will enable NCPA to measure cyber risk training effectiveness by converting behaviour observations into actionable risk metrics for security professionals. The Cyber Savvy Programme, with the assistance of ATAATA, will help NCPA “to build a stronger cyber resilience strategy that includes robust content, risk scoring and real-world attack simulation — going way beyond basic security awareness capabilities.” From the data we will be able to identify risk areas, people that are a risk to NCPA and the attitude of the company and get comparisons on how NCPA is performing against other companies in manufacturing. The Cyber Savvy Programme will not only benefit us as a business; it will also assist employees to reduce the risk of cyber attacks on their personal devices.

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These devices are not only computers but include cell phones and wearable devices. Wearables are rapidly gaining popularity with smart watches as well as exercise wearables. As the technology develops, so does the ability of the cyber criminals improve. NCP Alcohols will continue to look for ways that we can use technology to improve our business. As we develop and embrace more and more technology, cyber security will become ever more important. And just as technology brings ever greater benefits, it also brings ever greater threats; by the very nature of the opportunities it presents it becomes a focal point for cybercrime. NCP Alcohols has fallen victim before to an attack from cyberspace when the company experienced a ransomware attack in 2017. Ransomware is a form of malware in which rogue software code effectively holds a user’s computer hostage until a “ransom” fee is paid. Ransomware often infiltrates a PC as a computer worm or Trojan horse that takes advantage of open security vulnerabilities. Most ransomware attacks are the result of clicking on an infected email attachment or visiting hacked or malicious websites. Basically the company data was encrypted and we could not access the data. We did not pay the ransom. We had to reformat the servers, that is start with a clean server and reinstall the data from backups. Cybersecurity therefore is not optional. As our world transitions more products and services online, and we in turn depend on them, protecting this technological infrastructure has become a fundamental building block for information systems globally. It must underpin every technology, every gadget, every application, and anywhere data is stored.

NCP Alcohols hosts four (4) large group educational visits each year. Seen here during their visit earlier this year is a group of second year chemistry students from the Univers ity of KwaZulu-Natal.

Celebrations as NCP Alcohols and periodic table turn 150 Who says women and science do not go together? This was not even a question at the recent Global Women in Chemistry breakfast held at the University of KwaZulu-Natal. Some of NCPA’s finest female talent in the Science, Technology, Engineering and Mathematics (STEM) fields were among the more than 100 STEM ladies at the event (some of their comments are captured below). This year’s occasion was made even more remarkable with the celebration of the periodic table’s 150th birthday and a century of the International Union of Pure & Applied Chemistry’s (IUPAC). Lumeshni Govender, Tazmyn Gounden, Sherlene Moodley, Rashina Munsamy and Nomvula Dlamini shared their experience with Laduma about attending this global networking event that aimed to assist women chemists to expand their network of contacts and colleagues. It furthermore brought , together women scientists at different career stages to learn from each other and celebrated the accomplishments of women scientists throughout history. Dr Ntsapokazi Deppa (Umgeni Water) and Dr Tracy Wessels (Sappi Saiccor) were the guest speakers and shared their experiences about their journey to success and what it is like being a lead female scientist/chemist in industry.

Lumeshni Govender: The guest speakers were amazing; their stories were truly inspirational and motivating. It showed that every woman has their own personal and professional challenges but hard work, perseverance, self-belief and a positive attitude can see you through to success. The event also highlighted that as much as we’ve made progress, the world does need more women in chemistry, engineering and science. We must therefore continue to empower and promote females in the fields of STEM (Science, Technology, Engineering & Mathematics) from a young age. Tazmyn Gounden: I found the breakfast to be an exceptional event. Being fresh

out of university, it was encouraging to hear the journeys other women have had in the chemical industry. Their tales provided me with insight as to what I can look forward to in the future. Sherlene Moodley, Rashina Munsamy and Nomvula Dlamini: The event was very uplifting, motivational and empowering. It was a very good experience to witness women from different industries uniting to uplift each other. It shows that our potential is being recognised by others and gives us hope that one day we will all be equal. The entertainment was awesome! It really felt like a ladies outing and showcased our local talent.

NCP Alcohols is no different to any other company in the world with technology playing an increasing role on how we do business and at the same time leaving us vulnerable to cybercrime. We also know cybersecurity isn’t just about technological defences; it’s also about people and the way we handle data in the workplace. Good cybersecurity therefore needs both good technological solutions and good people solutions. And there are many effective and relatively simple steps that can be taken to protect company and personal information, like the Cyber Savvy Project.

LADUMA July 2019

se five fine NCP Alcohols Indeed, beauties with brains… The t. al Women in Chemistry breakfas representatives attended the Glob

Females continue to make inroads into th but fascinating fie lds of Science, Te e complex chno Engineering and Mathematics (STE logy, M). LADUMA July 2019

NCP Alcohols supports sporting stars of tomorrow with donations to SAPS unding The 2019 Easter Egg hunt was a reso revealed that on rati abo coll ntal tme par inter-de side of tive peti com ly high the often hidden but es. eagu coll ck -ba laid t mos the even

First to sign HIV Aids Pledge is Belgian Director, Olivier van Rompaey.

ed were hand Ice lollies loyees and p out to em rs when contracto eratures mp Summer te se to 40°. lo c soared

strut their stuff on The kids from Greenwood Park eagerly awaiting their chance to to the local SAPS. NCPA by goods g sportin of n donatio a of y courtes the sports field,

M: It was to support an initiative where we use sport to involve the youth and younger kids and in the process fight crime. We want to keep them busy by playing sports so that they don’t become involved with drugs or other criminal activities. A whole host of soccer, volley and netballs were donated as well as soccer and netball goal posts and practise vests and cones.

The CPF outreach event was well attended by local residents supporting the sport stars of tomorrow.

Process engineer Lumeshni Govender spoke to Laduma about the process of coming up with the right solution for this particular operation that set a new standard in project management for the company. Firstly, let me explain what CMS is as this will demonstrate that this project needed just the right approach to be completed successfully. CMS (Concentrated Molasses Solids) is a by product in the ethanol manufacturing process. When we have too much of this by product on site, we have to run the plant slower or worse, stop it. And this will impact productivity tremendously. This particular project entailed the installation of a CMS off-loading and loading system, including pumps, piping, electrical and ancillaries USM as well as specific training pertaining to this operation. This off-site storage of 2000 tons of CMS enabled NCP Alcohols to produce enough alcohol to meet customer orders and build stock in preparation for the April shutdown. It was a collaborative effort between various departments here at NCP Alcohols to see this project to a

LADUMA July 2019

successful completion. The projects department had to see that the assignment was completed within the designated time frame of two weeks. The department also had support from planning, and engineering stores in expediting the procurement of the necessary equipment. Our site security was responsible for the training of the transporting company’s drivers leaving for USM. The transporters kept in close communication with the team for the co-ordination of tankers and drivers while our on site fabrication contractor worked around the clock to complete the installation. The project furthermore also involved external contractors as well as USM operational staff for the liaison of permits, access to site and the usage of weighbridge facilities. The project that was broken down into two phases. Phase 1 involved the installation of the offloading system in March. Phase 2 installation of the loading

system to remove CMS from USM and have it transported to customers. There certainly was challenges involved with the first being an off-site location over 2.5hrs away (>200km from NCP). Not being physically close to the point of installation presented challenges such as not being able to constantly supervise installation and frequently monitor operation after commissioning.

Laduma asked Colonel Mngadi about the cooperation between SAPS and NCPA.

L: What was the donation for?

Successful cooperation between NCP Alcohols and Umfolozi Sugar Mill NCP Alcohols are regularly faced with procedures of a very sensitive nature with the potential of becoming an operational nightmare. But thanks to the expert project management skills of our engineers and production staff every task is fulfilled and risk mitigated with perfection. During the recent Concentrated Molasses Solids storage space constraints that impacted our alcohol production, NCP Alcohols was allowed to store CMS at a redundant tank at Umfolozi Sugar Mill.

NCP Alcohols’ Corporate Social Investment programmes are based on the real needs of the employees and the community members of the area in which we operate. The majority of our beneficiaries are disadvantaged communities and individuals and the company focuses its CSI initiatives in the fields that are relevant in the South African context, of which safety is a big part. Most recently NCP Alcohols answered the pleas of Colonel Mbongeni Mngadi, station commander of the neighbouring Greenwood Park police station, for assistance. The company donated various sport items to help SAPS and members of the Community Police Forum with a Youth Outreach function.

L: Are you planning on expanding this sports programme? M: Our next target is to get sponsorship for soccer, netball and volleyball jerseys and have tournaments whereby teams compete against the police by the end of the year. My main purpose is to ensure that these kids are taken care of when the schools are not open. It is evident that most of the drug addiction starts when schools are closed.

L: It seems that there is a very good relationship between NCPA and SAPS Greenwood Park?

Officials keeping a close eye on proceedings.

The successful completion of this CMS NCPA/USM project came down to proper people management with communication of critical importance. It was crucial that we got the right people involved to expedite the project within the stringent time frame. It was important that NCPA, USM and all contractors understood the urgency of the project and facilitated the process to the best of their ability without compromising quality and safety. This was duly achieved.

M: It is indeed the case. Since we formed the partnership five years ago, they have played a vital role in community development and the prevention of crime. In 2015 they donated reflector jackets, whistles and torches for the CPF in Kenville.

The playing field being readied in anticipation of the sports day. LADUMA July 2019

#SuperShutdown 2019 successfully completed The hashtag #SuperShutdown was coined to mark the speed and effective way in which the engineering and production departments plan and execute the company’s annual maintenance period. Laduma touched base with key players, including Louie Pillay and Siphokazi Majozi, about their involvement in making #SuperShutdown2019 a resounding success. NCP Alcohols is operational 24/7, 365 days a year and it is in the company’s economic interest to see that the annual shutdown, varying between two weeks and a month, gets completed as quickly as possible. According to Louie Pillay, who is at the helm of boiler operations at NCPA, there was a huge amount of planned work that was done at the boiler house during the 2019 shutdown. Even though unforeseen additional work was generated during this time, all objectives were completed within the scheduled shutdown period. This was only possible due to the hard work and dedication from both NCPA staff and our trusted contractors; well done guys! Some of the major work done during the shutdown was: • A Lifex audit conducted by John Thompson on the HP Boiler 3. Results reported show that the 43 year old boiler is still in a relatively good condition. • Installation of the steam flow meter on HP Boiler 3. • Turbine 2 gearbox bearing refurbishment. • Removal and upgrade of HP steam piping. Siphokazi Majozi said there were several production highlights during #SuperShutdown2019. Team work, communication and inspections were the driving force behind getting things done. Safety was furthermore taken into consideration with all work done while risks assessments, lockouts and permit to work systems worked well. Contractors were also more aware and adhering to NCP Alcohols’ safety standards and the early testing and inspection of equipment was a great time saver. Majozi expressed her gratitude to everyone that contributed in a positive way to ensuring that #SuperShutdown2019 happened.

Two Stalwarts Retire

Daniel Xaba retired at the end of 2018 after a career spanning over 38 years. His advice to the ‘younger’ employees at a small farewell function was to be grateful for everything that the company enables you to achieve, professionally and at home.

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Lucky Legs Five Times Around

Thomas Ngcobo retire d at the end of January 2019 after 42 years of servic e. Thomas started working at NCP Alcohols on 18 January 1977. When ask ed how he managed to go to work every day for 42 yea rs in a row, Thomas remark ed: “It was easy. You just get up and go to work, becau se having a job at NCP Alcohols is great.”

Lucky Ntuli re ceiving a pair of runn in from MD, Pete g shoes r Starling before his 5th Comrades Marathon on Su 9 June. Lucky nday, fin the 86.83km ra ished ce hours and 13 m in 10 inutes.

Published by NCP Alcohols (Pty) Ltd | www.ncpalcohols.com

Wellness Day 2019

chase away the winter blues “Healthy body, healthy mind” is a motto that describes exactly what NCP Alcohols’ Employee Assistance Programmes are all about. And before the winter blues of 2019 crept in, Discovery Health was on site for a whole day to carry out a vast array of tests, including glucose, cholesterol and blood pressure tests, on staff and contractors. The shoulder and neck massages on offer as well as the demonstration of office exercises and breathing techniques made this year’s wellness a fun and wellattended event.