THE
BULLETIN
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Vol. 16
0,44"00,
No. 6
[I
December 2001
NCBVA SEEKS INVESTIGATION OF VAULT SWITCHING SCHEME By J. Scott Calkins, Esq. NCBVA Counsel
In this issue. .
.
Marketing Committee
2
Be Ready to Roll
7
Certified Plants Membership Application
8 11
New Website Format Offers Latest News and More Service See story on page 9.
www.ncbva.org
F
or the past year NCBVA has received information and concerns from some
members about certain cemeteries throughout the USA that may be involved a vault switching scheme. These cemeteries, which are owned by death industry conglomerates, are providing misleading information to encourage their lot owners who are purchasers of prepaid, preneed contracts for concrete burial vaults to terminate their statutory protected trusting agreement and to switch to a "delivered" plastic vault which is touted as "superior to burial containers offered in the past." When the switch is approved and implemented, the cemetery pockets the substantial monetary difference between the principal and accrued interest in the statutory required preneed trust fund and the wholesale cost of the plastic vault. The same thing happened in Florida. You may remember the raiding of the funeral trust funds in Florida to the tune of $84 million by these same conglomerates for the same purpose, i.e., increased unrestricted cash flow to repay huge debts and avoid creditor-induced bankruptcy. In September, NCBVA filed statements with the FTC, SEC and AARP requesting that these two federal agencies and the watchdog organization for the elderly consumers review our submitted information, conduct their own respective investigations, and implement whatever action they deem appropriate. Why is NCBVA concerned? It's obvious that our industry may lose tens of thousands of concrete burial vault sales which would be required to fulfill such prepaid, preneed concrete vault contracts now being terminated by this scheme. We pointed out to the federal agencies that this potential loss of sales is our own industry's marketplace problem and challenge at the national and local level. Our industry's primary concern is for the consumer purchasers of prepaid, preneed concrete burial vaults who are being misled about the qualifications and protective custody of the substituted plastic vault and the potential further public relations damage to the entire death industry with the elimination of the trust funds and the reliance on the cemeteries to purchase a substitute vault after paying off the debts. NCBVA members are well aware that such fiberglass or plastic vaults do not come close to meeting the PSI testing requirement which standard is necessary to withstand the earth load, the lateral pressure when a neighboring grave is excavated, as well as the additional weight of maintenance equipment. We also legally challenged the promotional marketing literature issued by the cemeteries that claim "delivery" of the "warehoused" plastic vaults. The cemeteries state Continued on page 7
Annual Convention • June 20-23, 2002 • Houston, TX
NCBVA BULLETIN
2
Li
December 2001
Power Pale-/I
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National Concrete Burial Vault Association, Inc. 900 Fox Valley Drive, Suite 204 Longwood, Florida 32779-2552 http://www.ncbva.org (800) 538-1423 Fax: (407) 774-6751 President Jack Swihart Saginaw Wilbert Vault Corp. Saginaw, MI President-Elect Dan Hicks Hicks Industries Mulberry, FL Secretary/Treasurer J.C. Clifton Quality Burial Vault Co. Houston, TX Immediate Past President Tim Brutsche Brutsche Concrete Products Battle Creek, MI Directors Darren Baxter Baxter Burial Vault Service Cincinnati, OH Marty Begun Eagle Burial Vaults Detroit, MI Warren Chandler Master Grave Service, Inc. Bogart, GA Linda Darby Sempsrott Greenwood Plastics Phoenix, AZ Bob DonateIli Baumgardner Products Co. Akron, OH Robert Hardy Hardy Doric, Inc. Chelmsford, MA Graham MacLeod Detroit Wilbert Vault Co. Detroit, MI Kelly Pellicano Graffius Burial Vault Co. Reading, PA Curt Zamec Wilbert Funeral Services, Inc. Forest Park, IL
Executive Director Thomas A. Monahan, CAE Certified Association Management Company Longwood, FL Meetings Director Bonnie Leroy Publications Director Jan Monahan Membership & Bookkeeping Sonia Medina
NCB VA BULLETIN
3
President's Message By Jack Swihart
A Hope for Peace
B
y the time you read this, the holidays will be upon us. For most of our nation it is a time of high stress. As I write this message, we have lost some lives of service men from friendly fire. It is a very sad situation. We tell ourselves that war will have causalities but it is still hard to accept. The new high tech warfare has insulated us from the reality of the danger our ground forces are facing and will continue to face. The Christmas season should be full of joy as we celebrate the birth of the Christ child, a symbol of hope and promise for Christians. This year we must all support and more especially pray for the safety of our service men and women. May God bless and comfort you all.
Committee Report
Marketing Campaign Planned To Promote Concrete Vaults By Linda Darby-Sempsrott Marketing Committee Chairman
T
he NCBVA Marketing Committee has been hard at work since last October
developing a marketing plan that will not only help vault dealers, but will appeal to funeral directors, and ultimately our consumers. We are asking four marketing firms to submit proposals to the committee by February, 2002. From those proposals, we will choose a plan we feel meets our directives as an association. We will then submit that plan to the board for fmal approval. We have had some real thought provoking conversations, which have enlightened us all. Our proposals will emphasize the need for a concrete lined burial vault, as well as help our consumers become better educated as to the need for the ceremony, both of which create value for our products and service. One of our conversations regarding this marketing plan is the role that we as vault producers play in this program. We are all fully aware that we can have a great marketing campaign, but without your quality of products and services, we are nothing. Remember, consumers are buying these products from us because they trust us. With this trust comes the responsibility of delivering the best product and service these families deserve. THAT IS AN IMPORTANT ROLE! We trust that as members of the NCBVA, we will not take this responsibility lightly. We want to thank those of you that took the time to fill out the survey that was mailed earlier in the year. It is important that we understand your needs from the association as well as in the marketplace.
4
NCBVA BULLETIN
December 2001
THE LOGAN VAULT HANDLER By Axis Corporation
PROVIDING SERVICE AND REALIBILTY FOR OVER 40 YEARS THE LOGAN VAULT HANDLERS ARE MANUFACTURED WITH ONLY NEW BRAND NAME PARTS窶年OT USED OR RE-MANUFACTURED. This gives you better dependability and longer life of your Handler. OUR NEW 3/4 TON AXLE is manufactured narrower than the standard 3/4 ton truck axle to allow for more maneuverability in the Cemetery. The Logan Vault Handler can handle both straight and cross grave settings. The Logan is equipped with hydraulic variable speed Forward and Reverse, also a High and Low range gearbox STANDARD. STRENGTH IS NOT IN THE STEEL ALONE IN A VAULT HANDLER; IT IS IN THE DESIGN The Logan was designed to withstand the stress of a heavy load and yet light enough not to tear up turf in the Cemetery. The Logan was designed over 40 years ago and has seen many improvements in maneuverability and efficiency. The Logan Vault Handler is designed to give you optimum power using reliable parts and durable construction. It has been tested, beaten, used and abused for over 40 years. The Logan always was and still is the benchmark of Vault Handling equipment, And that is why we are the
Standard of the Industry CALL US TODAY FOR OPTIONS, PRICING OR A FREE VIDEO TAPE AXIS CORPORATION P.O Box 668 BELLEFONTAINE OHIO 43311 1-800-422-AXIS(2947) FAX 1-937-592-5230 salesaaxiscorporation.com www.axiscorooration.com
BUY DIRECT FROM THE MANUFACTURE
December 2001
N(111 1. lit 1.1.F.TIN
CENTER-RITE VAULT MESH
5
Crescent Bronze Powder Co., Inc. QUALITY • SERVICE SELECTION • SINCE 1922
2 X 2 1 /2 xl 6ga. GAL. 28" X 300' ROLL Featuring
12.5 ga. TANK MESH
VAULT MASTER
many other sizes and gauges also available
New Improved Water Base Formula
1/4" DEFORMED PENCIL ROD for VAULT LIDS EDGE-RITE SYNTHETIC FIBER STEEL FIBER
METALLICS WHITE AND BLACK WE OFFER SAME-DAY SERVICE ALSO • Glitter Metallic Powders and Pastes Bronzing Liquids - Spray Cans
All available from
D & C Supply Company, Inc. 335 Washington Ave. Bridgeville, PA 15017
CALL OR WRITE TODAY FOR OUR NEW METALLIC VAULT COLOR CARD
Phone: 1-800-234-5781 or 412-221-1191 Fax: 412-221-9206
SAMPLES FURNISHED UPON REQUEST
Your Source For Concrete Reinforcements
Crescent Bronze Powder Co. Inc. 1-800-445-6810 3400 N. Avondale Chicago, IL 60618-5432 Fax: (773) 539-1131 crescentbronze@mindspring.com
ENTALLY FRIENDL Another innovative product from PUREASPH
NO.351 WATER BASE PAINT OSHA and EPA approved Compatibility with other paints for easy top coats 2 to 3 times the yield of other latex paints Easily sprayed or roller applied Freeze-thaw-stable and extended shelf life Cleans up with soap and water when wet
For more information on Water Base Paint, Textured Asphalt Coatin contact the professionals at Pure Asphalt Company at
PURE ASPHALT COMPANY MANUFACTURER OF SPECIALTY COATINGS SINCE 1927 CHICAGO, ILLINOIS
6
NCBVA BULLETIN
VAULT-MASTER VHV
MORE .... STANDARD FEATURES MORE .... LIFTING CAPACITY MORE .... VERSATILITY MORE .... OPTIONS
LESS COST FOR MORE INFORMATION CONTACT: DON OR BRYAN LONG LONG MACHINE CO. 519 N. MAIN AVE., MAIDEN, NC 28650-1123 (828) 428-2648 — FAx (828) 428-8606
December 2001
December 2001
NCBVA BULLETIN
What's
NEW for the Best Metallic Vault Coatings? METALINK COATINGS
Edgmont is proud to introduce the new
ONE PART -
water-base vault coatings in an array of metallic colors. These new coatings are easy to use, brilliant and offer zero waste. Metalink can be used over bare concrete, asphalt or latex coated vaults. METALLIC PELLETS
For solvent based customers, our new
DUST FREE -
copper, gold and silver pellets are the easiest way to utilize metallic pigments in solvent based coatings. Samples and References Available Upon Request QUALITY GLITTERS ANTIQUE METALLIC PIGMENTS BRONZING VEHICLES: SB, WB COPPER, GOLD, SILVER POWDERS MATCHING SPRAY CANS - SIX COLORS
EDGMONT METALLIC•PIGMENTS•INC
1-888-EDGMONT • www.edgmont-abc.com West Chester, Pennsylvania
7
Be Like Firemen, Ready to Roll By Earl J. Brutsche A Monday morning, or any morning in a vault company office is "just like the fire department." It is 9:05 a.m. and the phone rings. It's Mr. Jones from Jones Funeral Home. He says he didn't want to bother you on Sunday with a vault order but he needs an "XYZ" vault by 1:00 p.m. at Riverside Cemetery—with full equipment! Mr. Jones thinks you always have a man and a truck ready to go. We all know that could be the case sometimes, but on this day, everyone has obligations elsewhere. So what do you do? You make it happen by rearranging your deliveries and production—but at what cost? Similarly, a cemetery calls you at 10:45 a.m. inquiring about the vault that should have been delivered for the 11:00 a.m. service. You ask who the vault is for and the sexton at the small township cemetery replies that it is for the Smith Funeral Home. When you call the. funeral home, Mr. Smith says he forgot. But, he says, you can do it because you have done it before! Things like this happen. They shouldn't, but they do. So what can a vault man do to prevent such emergencies from happening? Have the cemetery call earlier? You check the newspapers and pray that these things don't happen. And like the fire department, you drop everything and go! Vault Switching Continued from pagel that such vaults are "stored" on the premises of the manufacturer. You know what that means. They are probably stacked up out in the back yard of the plant suffering under various weather conditions. We advised the federal agencies that such vaults are not "tagged" or identified with the purchaser's name and are not placed in an independent bonded warehouse and thus, in a legal sense, are not "delivered." NCBVA wants to hear from any member who is knowledgeable about such switching schemes being perpetrated in their local area and to see any marketing literature connected to promoting such scheme. We understand that there are now several groups seriously concerned with the scheme that have also filed complaints and statements with the federal agencies.
S
NCBVA BULLETIN
December 2001
NCBVA proudly recognizes the following companies which have a current standing in the Plant Certification Program Abel Vault & Monument Co. Canton, IL
Abel Vault & Monument Co. Pekin, IL
American Concrete Industries Bangor, ME
American Vault Co. Cleveland, OH
American Vault & Concrete Products Detroit, MI
American Wilbert Vault Corp. Forest Park, IL
Arnold-Wilbert Corp. Goldsboro, NC
Arrow Vault Co., Inc. Lafayette, IN
Atlas Concrete Products, Inc. Orlando, FL
Automatic Wilbert Vault Tacoma, WA
Babylon Vault Co. New Windsor, MD
Baumgardner Products Co. Akron, OH
Baxter Burial Vault Cincinnati, OH
Baxter Vault Co. Baxter Springs, KS
Beck Vault Co. Rome, NY
Brewster Vaults & Monuments Millville, NJ
Brown-Wilbert, Inc. Fargo, ND
Brown-Wilbert, Inc. Morris, MN
Bruns Norwalk Vault Co. Saint Louis, MO
Brutsche Concrete Products Battle Creek, MI
Brutsche Concrete Products Benton Harbor, MI
Buckeye Vault Service Mansfield, OH Buck Simmons Vault Srvcs. Inc. Roanoke, VA
Bush Concrete Products, Inc. Muskegon, MI
C & M Precast Kerrville, TX
Calumet Wilbert Vault Co. Inc. Gary, IN
Carolina-Doric, Inc. Florence, SC
Central Burial Vaults, Inc. Marlow, OK
Central Burial Vaults, Inc. Oklahoma City, OK
Central Burial Vaults, Inc. Tulsa, OK
Central New York Vault Co. Cortland, NY
Century Vault Co., Inc. Taunton, MA
Cheboygan Cement Products Co. Cheboygan, MI
Chesapeake Burial Vault Co. Ingleside, MD
Christy Vault Co., Inc. Colma, CA
Clinton Wilbert Vaults, Inc. Clinton, IA
Columbus-Beier Columbus, WI
Cooper Wilbert Vault Co. Barrington, NJ
Cordeiro Vault Co., Inc. Vallejo, CA
Costello Vaults Smith Falls, Ontario, Canada
Creter Vault Corp. Flemington, NJ
Crummitt & Son Vault Corp. Martins Ferry, OH D.G. Robertson, Inc. Williston, VT
Dardanelle Vault & Monument Dardanelle, AR
Deihl Vault & Precast Co. Orangeville, PA
Detroit Wilbert Vault Corp. Detroit, MI
Doody Burial Vaults, Inc. Winchendon, MA
Doric Concrete Vaults Inc. Garden City, KS
Doric Concrete Vaults, Inc. Great Bend, KS
Doric Concrete Vaults Inc. Osage City, KS
Doric Huntingburg Vault Co. Huntingburg, IN
Doric of Kansas Vault, Inc. Iola, KS
Doric of Nashville, Inc. Nashville, TN
Doric of Northeast Arkansas Jonesboro, AR
Doric of South Texas Elsa, TX
Doric Concrete Vaults, Inc. Newton, KS
Doric Manufacturing Co. Boaz, AL
Doric Mississippi, Inc. Jackson, MS
Doric-South, Inc. Demopolis, AL
Doric Vault of Eastern NY, Inc. Hudson, NY
Doric Vault Co. Griffin, GA
Doric Vault Co. of S. Illinois Marion, IL
Eagle Burial Vault Co. of LA Ruston, LA
Eagle Burial Vaults Perry, GA
Esterly Burial Vault Co. West Reading, PA
Evans Eagle Vaults, Inc. Leola, PA
Everlasting Vault Co. Randallstown, MD
Florida Wilbert, Inc. Jacksonville, FL
Fond Du Lac Wilbert Vault Fond Du Lac, WI
Forsyth Bros. Fithian, IL Forsyth Bros. Concrete Prod. Terre Haute, IN
Gettysburg Burial Vault Co. Gettysburg, PA
Grable Vault Co. Logansport, IN
Granite State Doric Newport, NH
Gray Bros., Inc. Kansas City, KS
Hairfield Vault Co. Hickory, NC Hardy Doric, Inc. Chelmsford, MA
Ham n Vault Service Massillon, OH Heilman — Wirtz, Inc. Cedar Hill, TX
Hicks Industries, Inc. Alachua. FL
Hicks Industries, Inc. Miami, FL
Hicks Industries, Inc. Mulberry, FL
Hydraulic Dolly, Inc. Altoona, PA
J.P. Vincent & Son, Inc. Galena. IL
Jacson, Inc. Henderson, TX
Jefferson Concrete Corp. Watertown, NY
Josten Wilbert Vault Co. Sioux Falls, SD
L-D Vault Service Chattanooga, TN
Lakeshore Burial Vault Co. Brookfield, WI
Lavaca Vault Co. Lavaca, AK
LouiseII-Davis Vault Service Chattanooga, TN
Ludlow Burial Vault Co.
Markham-Carter Vault Service Smithfield, VA
Master Grave Service Athens, GA
Memphis Burial Vault Co. Memphis, TN
Mercer Vault Company Fredericksburg, VA
Milan Burial Vault, Inc. Milan, MI
Milwaukee Wilbert Vault Co. Milwaukee, WI
Minnick Services Corp. Fort Wayne, IN
Moore Wilbert Vault Co. Evans, GA
Neher Burial Vault Co. Springfield, OH Nor-Don Vault Co. Inc. Strafford, MO
North Central Mich. Vault Srvc. Cadillac, MI
Norwalk Vault Co. Johnstown, PA
Odon Vault Company, Inc. Odon, IN
Omaha Wilbert Vault, Inc. Omaha, NE
Ostwalt Vault Co. Concord, NC
Palm Vault Co. Ada, OK
Peoria Vault Co. Peoria, IL
Pennyslvania Concrete Vault Co. Greensburg, PA
Perfection Vault Woodson, IL
Phenix Vault Phenix City, AL
Pioneer Vault, Inc. Doylestown. PA
Pope Concrete Products Waycross. GA
Poplar Bluff Doric Vaults, Inc. Poplar Bluff, MO
Precast Concrete Products, Inc. Blissfield, MI
Precision Precast Inc. Pittsfield, MA
Quality Burial Vault Co. Houston, TX
Rex Vault Service Newton, IL
Rocky Mountain Monument/Vault Sandy, UT
Ludlow, MA
Lycoming Burial Vault Co. Inc. Montoursville, PA
Marion Vault Works Marion, IN
—
Markham Burial Vault Services Richmond, VA
continued .
.j . :. )
December 2001
NCBVA BULLETIN oteâ–
(
W land-Wilbert Vault Co.
Marion, IA Roosburg Vault Primghar, IA Saginaw Wilbert Vault Corp. Saginaw, MI Sam Green Vault Co. Lynchburg, VA Santeiu Vaults Inc. Livonia, MI Shenandoah Valley Vaults, Inc. Dayton, VA Shore Vault & Precast Co. Exmore, VA Simerly Concrete Products, Inc. Bristol, TN Simerly Vaults, Inc. Knoxville, TN Southern Ohio Vault Co. Portsmouth, OH Southern Vault Service Blakely, GA Spoerr Precast Concrete Sandusky, OH Sunnycrest, Inc. Auburn, NY Superior Burial Vaults, Inc. Salt Lake City, UT Superior Vault Co. Bryantown, MD Superior Vault Co. Charlestown, IN Superior Vault Co. DBA Individual Mausoleum Co. Lawrenceburg, IN Superior Vault Company LTD Mississauga, Ontario, Canada Swan's Concrete Products Westbrook, ME Tennessee Vault Fairview, TN Tucker Vault Co. Farmington, MO Turner Vault Company Toledo, OH Vanden Boomen Burial Vaults Inc. Appleton, WI Vanden Boomen Burial Vaults Inc. Wausau, WI Washington Wilbert Vault Works Inc. Laurel, MD Warga Concrete Products Inc. Fort Wayne, IN Watts Vault & Monument Co. Montezuma, IA Wayne Burial Vault Co., Inc. Indianapolis, IN Welte Vault Co. Danbury, IA West Plains Vault & Mfg. Co. Pomona, MO Wicomico Vault Co., Inc. Salisbury, MD Wieser Precast Stewartville, MN Williams Vault Company Emporia, VA Willmar Precast Co. Willmar, MN Winnipeg Burial Vaults Ltd. Winnipeg, Canada
New Website Format Offers Latest News and More Service n an effort to provide association members with the latest state of the arts information services, the National Concrete and Burial Vault Association has upgraded its Internet website to an all new dynamic, interactive format. Members logging on to the site will be able to utilize new features usually only available to the largest U.S. associations and companies. The site located at http:// www. ncbva.org , now allows members to establish their own home page which includes the latest information that can affect their businesses in many ways. A feature of the member home page provides instant access to industry news as it happens, bringing the latest information to the member almost immediately. "We want our members to know of changes affecting the burial vault industry all over the country that could affect our businesses. We need to let them know what's going on as soon as we get that information," said NCBVA President Jack Swihart. The updated information is a compilation of stories from wire services and other services condensed for easy and quick reading by the vault manufacturer. Once at the NCBVA site, simply click on "My Home Page" on the index on the left hand site. The NCBVA is using the largest part of the home page for promotion to funeral directors and consumers on the value of utilizing a concrete burial vault over that of other materials. Members may also utilize the membership directory which includes a listing of all companies belonging to the organization cross referenced by type of vault and dealership/franchise. You can also verify the plant certification status on any member with the new system. "We're hoping this might be of assistance to the vault manufacturer member in facilitating vault transfers to other parts of the country," said Swihart. Members may also check in to get the latest updated information on the NCBVA convention including program and the ability to register on line. Members interested In communicating with the leadership of NCBVA will be able to do it through a new leadership section. You can find names, addresses, telephone numbers and available e-mail addresses of the NCBVA Board of Directors, all committees and staff members of the organization.
/
Industry Calendar of Events January 8-12, 2002
World of Concrete Morial Convention Center, New Orleans, LA
.January 27-30, 2002
Monument Builders of North America Convention Kingston Plantation, Myrtle Beach, SC
April 24-27, 2002
ICFA Annual Convention Orlando, FL
June 20-23, 2002
NCBVA Annual Convention Omni Houston Hotel, Houston, TX
August 14 17, 2002
CANA Convention Boston Park Plaza Hotel, Boston, MA
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9
NCBVA BULLETIN
10
December 2001
DO THE MATH Death Rate x 50% Cremation Rate = 50% Less Burial Vaults Solution = B & L Cremation Systems, Inc.
Can you survive without your own Crematory? B & L Cremation Systems can provide you with state of the art cremation equipment with their proven design features such as: Fully Automatic Control System Hot Hearth Design Refractory Lined Exhaust Stack Lowest Fuel Consumption And Many More Advantages
All this plus the best service and repair available. Call 1-800-622-5411 for further details Or visit us at www.bicremationsystems.com :ALIO
MISU) etii.4 , Inc. Syst'
••
■
\J tko RID INI-DE SALES AND °.
o.
7205 - 114th Avenue North, Largo, Florida 33773 USA Toll free 1-800-622-5411 or (727) 541-4666 Facsimile (727) 547-0669 e-mail: blcremsys@aol.com
December 2001
NCBVA BULLETIN
vA
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National Concrete Burial Vault Association "Serving the death care industry with the very best"
V. S V
APPLICATION FOR MEMBERSHIP
Dues Schedule CI
Manufacturer Member Dues are based on total units sold for all locations of the company. Please check appropriate level:
17 1-999 Units El 1000- 1999 11 2000 - 3499 El 3500 - 4999
$170 $260 $350 $435
Associate Member
11 Franchise Group
Title Company Name Street Address State
Phone
Zip Fax
E-mail Company Web Site $150 $600
Payment Information Include payment with this completed form. We accept Visa, MasterCard and American Express
El
Nickname
City
1-1 5000 and more ....$525
11
Key Contact
Check is enclosed
Please charge my 11 Visa El MasterCard LI Amex Account # Expiration date
Mailing Information NCB VA 900 Fox Valley Drive Suite 204 Longwood, FL 32779-2552 (800) 538-1423 Fax: (407) 774-6751 www.nchva.org
11 Check here if you prefer to have your mail sent to your home. Home street Address City State Zip Home Phone Home Fax
COMPANY INFORMATION CI Burial Vault Manufacturer Ci Crematory
71 Doric 71 Con-O-lite
CI Wilbert 11 Other
11 Funeral Director CI Cemetery
El Eagle
El Trigard CI Provide Graveside services
171 Metal Vaults Ci Plastic Vaults 11 Fiberglass Vaults Offer sizes for El Children CI Adults Oversize
n
CI Associate Member: Tell us in 25 words of less about your product/services
ri Please enroll me in NCBVA today! Signature indicates that you have read and agree to abide by NCBVA's Code of Ethics and the rules which govern the National Concrete Burial Vault Association. Signature is required before this application can be processed.
(Signature)
(Date)
CODE OF ETHICS We believe that concrete is an ideal material for the construction of burial vaults for the interment of human remains and that a properly constructed concrete burial vault is worthy of acceptance by the public. Our sales and advertising policies will be governed by standards acceptable by the public and the funeral profession and by principles advocated by the National Concrete Burial Vault Association, Inc. We pledge fair trade practices to our competitor whose product we will not disparage. We shall conduct our business on sound business principles, striving to build a relationship of respect and confidence for the burial vault industry with the public, with the funeral director and with the cemeteries management. We will abide by the rules and regulations of the National Concrete Burial Vault Association, Inc., thereby contributing to a stronger and greater national industry.
National Concrete Burial Vault Association, Inc. 900 Fox Valley Drive, Suite 204, Longwood, FL 32779-2552
FIRST CLASS Address Correction Requested
Annual Convention • June 20-23, 2002 • Houston, Texas Dear Readers, We at the National Concrete Burial Vault Association Bulletin, would love to hear from you. Specifically we are looking for press releases from you so that we can continue to address issues and topics that are directly facing you. Do you have an idea for an article of interest to other manufacturers? Why don't you take a few minutes and send us a press release about your happenings. We're interested in details about special events, individuals who deserve recognition, awards, new services you are providing. Suppliers: let us know about your new products and services. Color or black and white photos are also welcome. If you are unsure about how to write your press release or article, don't hesitate to give me a call at (407) 788-1996 or e-mail me at jmonahan@assnhdqtrs.com . It would be my pleasure to assist you. Jan Monahan Editor
During this holiday season we wish for Peace on Earth and Blessings to all those touched by the events of September 11, 2001 and thereafter. The NCBVA Board of Directors and the National Staff at Certified Association Management Company
viii04440
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ITV;