INSIDE NAVC 2017 - Issue 4 by NAVC

ISSUE FOUR

INSIDE WEDNESDAY | 2.8

THE OFFICIAL NEWSPAPER OF THE NAVC CONFERENCE 2017

LOOKING AHEAD TO 2018 WITH YOU IN MIND

Beginning next year, the NAVC Conference—as VMX—will settle into the OCCC’s South Concourse

Today, we say “farewell” to the final NAVC Conference and “see you next year” to all of the veterinary professionals, speakers, moderators, exhibitors, partners and sponsors who joined us this week for the unmatched continuing education that the NAVC is known for. We enjoyed spending time with old friends, working alongside long-time colleagues and meeting many new faces.

WEDNESDAY IN BRIEF

IN THIS ISSUE

2016 Speakers of the Year................................. p. 3 Adoption Center................ p. 6 VetFolio @ Work...............p. 11 CE Certificate FAQ..........p. 13 2017 NAVC Board of Directors..............................p. 17 Leaving Orlando: Tips....p. 18

We are so happy you joined us on this new venture, our inaugural year at the Orange County Convention Center, and we hope you are as excited as we are to settle into the OCCC’s South Concourse as VMX begins next year, through 2023. “The transition to the South Concourse in 2018 will help the NAVC accommodate the growing needs of our attendees,” said NAVC CEO Tom Bohn.

It has always been our credo to listen to feedback about what you enjoy most, what you want to see next and what you feel needs improvement regarding our events. Our goal is to continue to better your experience as our community continues to grow. This year is no different. We hope you will continue to share your feedback with us, as our top priority is to support you and your growth.

PAGE 3 FEAR FREE AND THE NAVC

PAGE 5 NAVTA INITIATIVES UPDATE

If you can’t attend today’s Fear Free Symposium, you haven’t missed your chance to learn more about this important initiative. Find out how to keep learning after the Conference is over.

NAVTA spent 2016 exploring ways to drive professional standards for veterinary technicians. Discover the latest results and how to lend your voice to the discussion.

PAGE 15 NAVC PUBLISHING You saw the Bookstore. But do you know what’s coming next from NAVC Publishing? Read and find out!

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EVENTS

ATTENDEES

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ENTER TO WIN!

Today’s Passport Prize: Grand Prize: $10,000

Get your NAVC Passport stamped at participating exhibit booths.

Today’s Daily Prize: iPad Air 2

Get your badge scanned in the Exhibit Halls during today’s 9:15 – 9:55 AM coffee break for a chance to win.

Nonprofit Groups.............p. 18

WEATHER DAILY STATS 82˚F/28˚C

The NAVC is a not-for-profit organization on a mission to provide the best continuing professional development and support for our entire veterinary healthcare community. We aim to offer cuttingedge CE programs and to empower you with the skills you need in your career. We hope to see you next year at VMX!

Featured Sessions and Presentations - see p. 6 Health and Wellbeing Center Events – see p. 8 Finale Party – see p. 19

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INSIDE > LOOKING AHEAD Center-to-Table Gardens You might have noticed the 2,000-square-foot aeroponic structure located in the OCCC’s West Concourse’s Westwood Lobby entrance. But did you know that these “Center-to-Table Gardens” grow edibles in an all-natural, chemical-free environment for use in meals prepared at the OCCC? Eighty-one towers, each with 44 planting spots, produce herbs and vegetables for meals prepared by OCCC’s food service partner, Centerplate. Centerplate is also responsible for the plants, seedlings and maintenance. One week’s harvest alone can total nearly 800 plants that Centerplate can use as ingredients!

PROVEN SUSTAINABILITY & GREEN INITIATIVES The OCCC, also known as “The Center of Hospitality,” actively promotes a culture of environmental stewardship and is a recognized industry leader in sustainability and green initiatives. Here’s a look at some of the Center’s programs and their results.

Courtesy OCCC

Water Conservation & Efficiency The OCCC’s strategies to conserve water and improve the efficiency of water flow systems has resulted in a 10% reduction in consumption intensity across the campus since 2012. Waste Management & Recycling With the cooperation of clients and service contractors, the OCCC’s waste reduction, reuse and recycling program has reduced the volume of waste generated at the OCCC by 53% since 2004. Thanks to recycling receptacles placed in all public and exhibit spaces to encourage guest participation, some events have achieved recycling rates of 87%! To take it a step further, food wastes are recycled and composted through Harvest Power of Orlando, Florida, where organic waste is converted to methane energy to power wastewater treatment facilities and composted fertilizers for farmers.

INSIDE NAVC

THE OFFICIAL NEWSPAPER OF THE NAVC CONFERENCE

2017

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Renewable Energy Production The OCCC owns one of the largest solar energy rooftop arrays in the southeast United States, with a solar energy program that directly serves power demands for events held in the North/South Building. Reusable Donations The OCCC works with every client to ensure that any food and/or products left over after an event or show are donated to local schools, hospitals or other nonprofit organizations. Examples of post-event donations include: • Building materials to Habitat for Humanity • Flowers and plants to local assisted-living facilities and nursing homes • Food donations to Second Harvest Food Bank and the Coalition for the Homeless • Educational supplies to Gifts for Teaching • Home and garden materials to Goodwill Industries

EXECUTIVE EDITORS Summer Graziano NAVC Senior Marketing Director

MANAGING EDITOR Robin Henry Executive Editor, NAVC Publications

Danna Miller NAVC Communication and PR Director

GRAPHIC DESIGNERS Michelle Taylor Joe Stern Nancy Walker

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Public Art for Public Spaces The recently renovated Valencia Ballroom in the West Concourse boasts four large panel pieces by Central Florida painter/sculptor/designer Marcos Cruz. Cruz was commissioned by the Orange County Arts & Cultural Affairs Department as part of its Public Art program to create four 24’ x 9.5’ wall sculptures for the Ballroom. Cruz’s geometric design builds on circles representing how people come together at the Convention Center and echoes circle motifs used throughout the OCCC. Upon closer examination, you’ll see the design is abstracted and cut into the aluminum with Cruz’s organic-looking acid finish to add color. Each of the four pieces anchors a corner of the 62,000-square-foot multipurpose room. The mission of the County’s Public Art program is to provide citizens and visitors access to world-class art in public spaces, while enhancing the visual environment through a diversity of styles, content and artists. Courtesy Marcos Cruz

CONTRIBUTING WRITERS & EDITORS Megan Cox Summer Graziano Ashlynn Henkel Robin Henry Danna Miller Elsbeth Russell Connie Sue White

ADVERTISING & SPONSORSHIPS Whitney Brockman Jamie Laws Laura Walker Kim Zillioux

INSIDE FEAR FREE AND THE NAVC: CONFERENCE AND BEYOND Studies have shown that pet owners avoid taking their pets to the vet for three main reasons: (1) their pet’s stress, (2) money issues and (3) their own stress. Two of these three factors are fear related. Therefore, in 2017, the NAVC Conference is featuring more than a dozen sessions on the importance of keeping patients fear free. The Fear Free℠ initiative (FearFreePets.com), founded by Marty Becker, DVM, “America’s Veterinarian,” aims to improve the delivery of veterinary care for everyone, from pets and owners to veterinary staff, by “taking the ‘pet’ out of ‘petrified’” and putting pets back into practices. “Fear Free is the most significant and far-reaching initiative in the history of companion animal practice,” said Dr. Becker. “The NAVC has gone ‘all in’ to help educate and train the profession on the nuts-andbolts of how Fear Free needs to be frontand-center of every veterinary visit.” Sessions at this year’s conference cover all aspects of reducing stress through Fear

Free techniques, from hospital design to sedation to educating pet owners. The NAVC’s commitment to this initiative doesn’t end today, though. NAVC Discovery: Buffalo will offer a Fear Free course led by Dr. Becker, and a Fear Free certification course is available through VetFolio.com. Learn more, stay up to date, and register for these opportunities at NAVC.com/Discovery and VetFolio.com/fear-free. “When it comes to Fear Free, we need partners that understand and embrace the critical importance of the profession looking after both the physical and emotional wellbeing of pets. The NAVC has provided much of the thrust to make Fear Free a reality in thousands of practices around the world,” said Dr. Becker. The NAVC is a proud supporter of Fear Free because reducing or removing the stresses sometimes associated with animal health helps eliminate barriers to providing animals the very best care possible.

Learn more, stay up to date, and register for these opportunities at NAVC.com/Discovery and VetFolio.com/ fear-free.

CONGRATULATIONS TO THE 2016 SPEAKERS OF THE YEAR

Chosen by NAVC Conference 2015 Attendee Votes

EQUINE

Amanda House, DVM, DACVIM (Large Animal) Clinical Associate Professor, Department of Large Animal Clinical Sciences University of Florida College of Veterinary Medicine

FOOD ANIMAL

Doug Mader, MS, DVM, DABVP (C/F, R/A) Owner Marathon Veterinary Hospital Marathon, FL

EXOTICS

This is Dr. Mader’s sixth NAVC Speaker of the Year Award!

Justine Lee, DVM, DACVECC, DABT CEO and Founder VETgirl

Cindy Wolf, DVM Assistant Professor University of Minnesota School of Veterinary Medicine

SMALL ANIMAL Kara Burns, MS, MEd, LVT, VTS (Nutrition) Independent Nutritional Consultant Wamego, KS

Andrew Roark, MS, DVM Founder drandyroark.com

PRACTICE MANAGEMENT

VETERINARY TECHNICIAN

Don’t forget to vote for the 2017 Speakers of the Year at Conference Evaluation Stations, VetFolio Cyber Café or on the Mobile App. You could win $100.

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INSIDE PETS BEHIND THE PEOPLE SUMMER GRAZIANO

Senior Marketing Director Jacksonville, Florida

Meet BoBo (formerly known as Bowden!), the pet behind Summer Graziano, senior marketing director for the NAVC. The chocolate Labrador retriever joined the Graziano family a year ago. “BoBo was originally my dad’s, but due to my dad’s busy work travel schedule, we welcomed him into our home with open arms last year.” Did you have pets growing up? I grew up with lots of pets — dogs, cats, hamsters, chickens, pigs, cows, rabbits, turtles… and more! But the pet that was closest to my heart was Roxy, my little three-pound Chihuahua. We spent 15 years together. She was my best friend through high school, college, the beginning of my career, marriage and even the first year of motherhood. She was white with brown ears, and she loved to cuddle and kiss. She was so high maintenance, but we didn’t mind. Everyone she ever met loved her. She changed my husband from a rough, tough bigdog kind of guy to a man with a spoiled little Chihuahua on his arm everywhere he went. How old is BoBo today, and how old was he when he joined your pack? BoBo is now 8 and was 7 when we welcomed him into our home.

FIND MAX! WIN AN AMAZON ECHO

Explain his name. My dad named him Bowden as pup. You can imagine that as hard-core Florida Gator fans — my husband Matt played Gator baseball and we both graduated from University of Florida — we were less than pleased. When we took him in, we found ourselves calling him BoBo for short, and it stuck. Describe your relationship with BoBo and what he brings to your life. BoBo is our family’s first big guy, and he’s brought so much life and love to our home. Our son Camden (age 3) loves to play fetch with him. He’s also become the very best friend for our new daughter Carlee (age 1). They snuggle and share treats and kisses. She likes to climb on him, and he doesn’t ever seem to mind. He loves to sleep by her crib and has kept an eye on her from birth. If BoBo could talk, what would he tell you are his top three favorite things? Swimming in the pool, being with our children and eating doughnuts that people leave out on the counter. Since you can talk, what are your top three favorite things that you enjoy about your pet? Always having a companion, and watching our children love and play with him. Do you bring BoBo to work? I work from home, and BoBo is my personal assistant. What are BoBo’s favorite treats? Anything the kids drop on the floor.

Enter to win by spotting the VetFolio mascot Max the Meerkat in this issue of INSIDE NAVC.

Meerkats are great at hiding in small places. If you can find Max the Meerkat in today’s issue of INSIDE NAVC, you could win an Amazon Echo! Here’s how it works: •D ownload the NAVC Conference 2017 mobile app. • Check out each page of today’s issue of INSIDE NAVC, cover to cover. • See if you can spot the Max Meerkat icon hidden somewhere in the content (besides this appearance, of course!) • Enter the code word on Max’s shirt into the game in the mobile app. • You can enter once each day on Sunday, Monday, Tuesday, and Wednesday. • Each day by 8:00 PM, we’ll draw one winner at random and will notify them by email.

You never know where Max is burrowing. Good luck! 4 |

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WEDNESDAY, FEBRUARY 8, 2017

I CAN’T BELIEVE I DON’T KNOW THIS YET. YOU NEED YOUR BADGE TO GET INTO EVENTS.

Please remember to wear your badge at all times.

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INSIDE NAVTA NATIONAL CREDENTIALING AND Veterinary VETERINARY NURSE UPDATE Technicians’ Heather Prendergast, RVT, CVPM, SPHR Lounge

Kenichiro Yagi, BS, RVT, VTS (ECC, SAIM)

Sponsored by Today’s Veterinary Technician

Wednesday, February 8, 2017 OCCC, Exhibit Hall Booth 3139 9:00 AM - 2:00 PM Come relax while you recharge your phone and connect with other veterinary technicians. Attend special events by industry partners. A schedule of events will be posted at the lounge entrance.

The National Association of Veterinary Technicians in America (NAVTA) spent 2016 researching options and opportunities that will help drive the professional standards for credentialed veterinary technicians. Currently, credentialed veterinary technicians may be referred to as RVT, CVT, LVT or LVMT, depending on the state in which they practice. This causes great confusion among veterinary consumers and even within the veterinary profession. NAVTA’s goal is to create one standard title for credentialed veterinary technicians, a uniform credentialing process (for entry and maintenance) and title protection in every state. At present, a majority of survey respondents favor the term veterinary nurse (for full survey results, visit navta.net and click “2016 Demographic Survey Results”). Those who favor the term veterinary technician have identified two objections: 1. “We do more than nurses.” 2. “The nurses will never allow us.” “We Do More Than Nurses.” At first glance, this seems to be true. Veterinary technicians administer anesthesia, monitor surgical recovery, provide nursing care to patients, perform dental prophylaxis and more; however, when the scope of duties are compared, the similarities outweigh the differences. Look at veterinary medicine moving forward, and how many areas are becoming specialized in veterinary medicine. One could also place the educational requirements of veterinary technicians and nurses next to each other and find more similarities than not. Ask yourself: What do your veterinary clients understand about your position as a veterinary technician? How do you explain your role in their pets’ care to them? “The Nurses Will Never Allow Us.” This used to be the presumed answer; however, preliminary results and discussions show that

reality is much different than we might have thought. Nurse title protection exists in a majority of US states, but the status of these protections causes no conflict in 14 of those states; an additional 12 states have no title protection. NAVTA has learned that many professionals in the human medical profession do not know/understand the role of the credentialed veterinary technician/nurse, nor are they aware of the educational requirements and board examinations needed to earn and use the title. Providing information on the educational and credentialing process has gained the support of nursing professionals. What Does This Process Look Like? NAVTA is working through processes with the American Veterinary Medical Association (AVMA), AVMA Committee on Veterinary Technician Education and Activities (CVTEA), American Association of Veterinary State Boards (AAVSB), and Association of Veterinary Technician Educators (AVTE) along with other veterinary stakeholders; they will also build relationships with nursing associations. Recommending that the same title be used in every state with uniform requirements affects many entities, and all processes and procedures must be considered, allowing the right strategy to be developed and implemented. Currently, informational webinars are being developed for state veterinary technician associations to guide the questions and processes on a stateby-state basis. For the most current information, FAQs, and an email address to submit your questions, please visit http://bit.ly/2fkoYd5. This article first appeared in the November/ December 2016 issue of Today’s Veterinary Technician. To get your free subscription, sign up at TodaysVeterinaryTechnician.com/ subscribe/.

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TODAY’S FEATURED EVENTS FEATURED EVENTS TODAY

AVAILABLE HANDS-ON LABORATORIES* - HILTON ORLANDO Daniel Fletcher, Kenichiro Yagi CPR V VT Train the Trainer 8:30 AM - 12:30 PM (Half Day)

Fitness Class: Yoga 6:00 – 7:30 AM | Hyatt Windermere Ballroom NAVC Conference Finale Party 7:00 – 10:00 PM | Hyatt Regency Ballroom SESSION/TRACKS/PRESENTATIONS American College of Veterinary Sports Medicine and Rehabilitation - Equine Sponsored by Akorn Animal Health 8:00 AM – 4:50 PM | OCCC, W231C Association of Shelter Veterinarians: Shelter Medicine Program Sponsored by Merck Animal Health 8:00 AM – 4:50 PM | OCCC, W230CD American Board of Veterinary Practitioners 8:00 AM – 4:50 PM | OCCC, W224EF Fear Free℠ Symposium Sponsored by Ceva, Virox Animal Health & Boehringer Ingelheim 8:00 AM – 4:50 PM | OCCC, WF4 Practice Management: VHMA/IT Sponsored by VetStreet & Veterinary Hospital Managers Association 8:00 AM – 4:50 PM | OCCC, W224CD BSAVA Anesthesiology Symposium 8:00 AM – 4:50 PM | OCCC, W230B WSAVA GNC Symposium 8:00 AM – 4:50 PM | OCCC, W240A Imaging Symposium Sponsored by IDEXX 1:45 – 4:50 PM | OCCC, WF3

ADOPTION CENTER Your connection to a best friend

There’s still time to adopt one of the dogs that helped you learn. Dogs from the Hands-on Labs can be adopted by calling SPCA Lakeland at 863-577-4615.

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AVAILABLE MASTERCLASSES* - HYATT REGENCY MC 34 – Wednesday 10 Best Kept Secrets for V Treating Cats with Cancer 2:40 – 4:40 PM Blue Spring II * Additional fee required. See our Registration Desk at the OCCC to confirm openings and to register. Limited seating, available on a first-come, first-served basis.

VETERINARIANS

VETERINARY TECHNICIANS

PRACTICE MANAGERS

CARES Educating our Future Veterinarians Residency sponsorship affiliations at 23 Universities 35 internship programs, 188 interns 47 current residents across a range of specialties Global outreach through teaching and clinical studies programs.

Giving Back to our Family Members in Need VCA Charities Pet Food Pantry Program 1.5 million meals served 28 pet pantry locations Over 150 organizations helped through VCA Charities Partnering with the American Red Cross to provide assistance to pet owners effected by disasters or local emergencies

Dedicated to Advancing Technologies for Veterinary Medicine Antech Diagnostics - Leading the way in laboratory diagnostics for over 25 years SoundÂŽ - Global Leader in Veterinary Imaging for over 20 years Antech Imaging Services - 50 board certified radiologists reading over 30,000 cases per month

VCA Hospitals Employing 4500 Veterinarians with 675 Specialists

Come see us at Booth #2001

www.vca.com

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Keep Track of My 2017 CE Credits Every time you attend a session, make sure your conference name badge is scanned to record your attendance. You may also want to list each CE session you attend on the 2017 Record of Participation (ROP) form (p. 49 of our Official Program Guide). Then, check your ROPs at a kiosk in the OCCC CE Center, West Hall, D2 Foyer, beginning on Monday. You can… •E mail the certificate PDF(s) directly from our CE kiosk to your personal email (this is BY FAR the easiest and best way to maintain an electronic record). •P rint certificates and ROPs from our CE kiosks before you leave. NOTE: Veterinarians licensed in Texas must do this. •P rint certificates at home from NAVC.com using your registration login. IMPORTANT! It is your responsibility to submit CE to your State Board. The NAVC does not submit CE reports for attendees. Get NAVC Conference 2017 Proceedings Three Proceedings versions are available: Small Animal, Large Animal and Veterinary Technician. Practice Management is included in all versions. • I f you preordered your Proceedings (print or USB) and didn’t get them during check-in, you can pick them up in the OCCC Registration area. • I f you ordered the digital version online, you should have received an email with a link and download instructions. Questions? See our IT Help Desk (West Hall, D2 Foyer). • I f you’d like to order digital Proceedings onsite, visit the Registration Desk. Remaining printed versions will be available after Conference at the online NAVC Bookstore. •Y ou’ll also find thousands of Proceedings from previous NAVC Conferences online at VetFolio.com (subscription required). Visit the VetFolio booth (OCCC, West Hall, C Lobby) for more information or a demo.

HOW DO I ?

Recharge My Laptop & Mobile Devices, Get Online Stop by the NAVC Central Lounge, where you’ll find charging stations as well as Internet access and comfortable seating so you can recharge your own batteries while powering up your equipment. Know When & Where to Get a Shuttle Our free NAVC Shuttle Service, sponsored by Merial, runs daily for your convenience. You’ll find shuttle routes and hours in the Mobile App or on p. 215 of the Official Program Guide. Sunday | 5:30 AM – 11:00 PM Monday | 5:30 AM – 10:30 PM Tuesday | 5:30 AM – 9:30 PM Wednesday | 5:30 AM – 10:30 PM Download the NAVC Conference Mobile App Visit NAVC.com/MobileApp to download the app. Register for Hands-on Laboratories, Masterclasses, Meet the Professor Luncheons and Behind the Scenes Tours Visit our Registration Desk at the OCCC to see which sessions still have openings and to register. Openings are filled on a first-come, first-served basis. Give Us Your Opinion — Win Prizes! We want your input to make VMX EVEN BETTER next year. We’d also love to have your vote for the NAVC Conference 2017 Speakers of the Year. It’s easy to complete our survey in just minutes. •S imply take our electronic survey on the Mobile App or at an Evaluation Station in the OCCC, D2 Foyer. • I f you include your name and email address, you could win prizes that include $100 gift cards and a free registration to VMX 2018.

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WHAT’S GOING ON IN THE HEALTH AND WELLBEING CENTER TODAY? The Health and Wellbeing Center activities are designed to complement NAVC’s new Health and Wellness educational sessions today, Wednesday, February 8. Check INSIDE NAVC and stop by the Center, located in the main aisle of the Exhibit Hall at the Orange County Convention Center’s West Concourse, every day to see what’s happening! Today’s activities include:

The Center is open today from 9:00 AM to 2:00 PM at Booth #3729.

Mental and Professional Health Information Sessions Mental and occupational health professionals and coaches offer 15- to 20-minute discussions throughout the day about vital topics that are relevant to the veterinary profession. • 9:55 AM - Opening Your Day with Mindfulness presented by Trey Cutler, JD • 10:20 AM - AVMA Initiative on Health & Wellbeing presented by Marci Kirk, DVM • 10:45 AM - Cyber Bullying: Are You the Victim or Assailant? presented by Heather Prendergast, RVT, CVPM Rabies Titer Testing & Biochemical Assays Kansas State University’s Veterinary Diagnostic Laboratory staff are offering Conference attendees rabies titer testing as well as general biochemical assays. Register at the Health and Wellbeing Center’s registration table or preregister online at Kansas State University Scheduler. The Center is open today from 9:00 AM to 2:00 PM. Health & Wellbeing Educational Track Be sure to attend one of the educational sessions in room W230A: • 8:00 AM Health, Wellness, and the Veterinary Profession: Why It Matters presented by Deborah Stone, PhD, CVPM • 9:55 AM The Vet Confessionals Project presented by Hilal Dogan, DVM • 10:55 AM The Dynamics of the Struggle presented by Kimberly Pope-Robinson, DVM • 1:45 PM Finding The Path to Resiliency presented by Kimberly Pope-Robinson, DVM • 2:45 PM Learning to Let Go Using the Principles of Improvisation presented by Jeff Thoren, DVM, PCC, BCC • 3:55 PM Panel Discussion on Health and Wellness in the Veterinary Profession presented by Hilal Dogen, DVM, and Jeff Thoren, DVM, PCC, BCC

INSIDE PASSPORT GOES MOBILE There’s Still Time to Play

Let us show you a brighter future!

Win prizes at the NAVC Conference with your NAVC Passport • STEP 1 - Download the NAVC Conference Mobile App at NAVC.com/MobileApp • STEP 2 - Log in with your name and registration number

Which of these valuable items will you be taking home with you?

• STEP 3 - Collect all of the badges at the Passport locations through the app to be entered to win! We’ll contact you by email or phone if you’ve been selected as a winner. NAVC Passport Prizes Sunday, February 5 – NAVC Conference 2018 Registration Monday, February 6 – Family Disney World Prize ($500 Disney Gift Card) Tuesday, February 7 – Tech Package (iPad Air 2 and Amazon Echo) Wednesday, February 8 – Grand Prize: $10,000

Interactive Medical Acupuncture Anatomy by Dr. Narda Robinson $299.00 value!

Daily Prize Giveaways Get your badge scanned from at least two booths at the Exhibit Hall from 9:15 – 9:55 am to be eligible to win one of our many daily prizes. One winner will be chosen daily. Sunday, February 5 – Amazon Echo Monday, February 6 – Apple TV Tuesday, February 7 – Amazon Tap Bluetooth Speaker Wednesday, February, 8 – iPad Air 2

NAVC.com/MobileApp

Winners will be posted online at NAVC.com/Passport

#NAVC2017

Canine Medical Massage by Dr. Narda Robinson & Shelley Sheets $69.00 value!

Join the conversation during the NAVC Conference… and after Make connections, share your voice and collaborate with your peers online. Here are some prompts to get the conversation started:: • Tell us what you love most about the NAVC Conference 2017, be it something you learned in a hands-on lab, a speaker who inspired you, a new product that rocked your world, a veterinary influencer you got to meet, etc. • Post a photo with colleagues, new friends, old classmates or a mentor • Ask questions, post comments, share stories or even a live video • Like, love or share posts you enjoy

4 Organic Essential Oils $59.00 value!

We’d love to know what you have to say! Use #NAVC2017 in your posts so our Conference community can follow and chime in.

NAVC-RELATED SOCIAL MEDIA

CuraCore Yoga Mat $39.00 value!

NAVC FACEBOOK Facebook.com/TheNAVC NAVC TWITTER Twitter.com/The_NAVC NAVC INSTAGRAM Instagram.com/The_NAVC NAVC LINKEDIN

Linkedin.com/company/navc-northamericanveterinary-community

NAVC GOOGLE+ http://bit.ly/NAVCGooglePlus TODAY’S VETERINARY TECHNICIAN Facebook.com/TodaysVeterinaryTechnician FACEBOOK TODAY’S VETERINARY TECHNICIAN Twitter.com/tvtjournal TWITTER TODAY’S VETERINARY PRACTICE Facebook.com/TodaysVeterinaryPractice FACEBOOK

See us at our booth #4212 for more information or you can visit our website CuraCore.org

TODAY’S VETERINARY PRACTICE Twitter.com/tvpjournal TWITTER

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PROVEN REDUCTION IN KEY ORAL HEALTH INDICATORS1*

HALITOSIS

PLAQUE

CALCULUS

42 54 %

Block plaque, calculus, and halitosis with the science of prevention OraVet® Dental Hygiene Chews work in a new way to combat plaque, calculus, and halitosis where they start—bacterial biofilms. The mechanism of action is simple but remarkably effective: Each daily chew releases delmopinol hydrochloride, a surfactant used for years in a human oral rinse, to create a barrier that prevents bacterial attachment.2,3 When bacteria can’t attach, they can’t produce plaque biofilms or the volatile sulfur compounds of halitosis. And the scrubbing action of the chew works in parallel to effectively remove plaque and calculus. For more information, contact your Merial representative or visit OraVet.com

*Compared with dry diet alone. References: 1. Data on file, Merial, Inc. 2. Steinberg D, Beeman D, Bowen W. The effect of delmopinol on glucosyltransferase adsorbed on to saliva-coated hydroxyapatite. Archs Oral Biol. 1992;37:33-38. 3. Vassilakos N, Arnebrant T, Rundergren J. In vitro interactions of delmopinol hydrochloride with salivary films adsorbed at solid/liquid interfaces. Caries Res. 1993;27:176-182. ®ORAVET and SERIOUS ORAL CARE MADE SIMPLE are registered trademarks of Merial. Merial is now part of Boehringer Ingelheim. ©2017 Merial, Inc. Duluth, GA. All rights reserved. OVC15TRADEAD (01/17).

Science You Can Believe In • Efficacy demonstrated in multiple canine trials • Delmopinol has been extensively tested in human and animal trials • Novel mechanism of action • Exceptional halitosis control1 • Highly palatable1 • Proven technology originally developed for a human oral rinse • Available through veterinarians

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VETFOLIO WORK Ashley Mealey

Doctor of Veterinary Medicine Candidate Purdue University College of Veterinary Medicine VetFolio User Since 2015

Focusing on small animal medicine

Graduation projected for May 2018

Signing Up “As a student, I’m always looking for resources to help me learn. VetFolio was recommended by my professors, and since it’s free for students, signing up was a no-brainer.” Finding Your Favorite Courses • Surgery Video Library • Vaccinology Certificate Program • Canine Heartworm Disease Web Conference Making #Goals Surgery Video Library— “I’m going to hit that instruction library hard.”

Photo credit: Ed Lausch, Lausch Photography

Getting Started “Because it’s online, I feel like I can use VetFolio just about anywhere. I usually use it at home or, if I’m at school, in the library.”

Professional development course—“Getting ready for life outside of vet school.”

Becoming a Pro “I would recommend getting started by just clicking through each tab. That’s how I taught myself. It’s really user friendly, so just looking through the tabs will show you what’s available.” Continuing the Experience “VetFolio has been invaluable in helping me learn. I use it to supplement my education outside the classroom. In [one of my classes I was] struggling with a ventral bulla osteotomy. I used the video course to help me visualize what I was reading in the textbook.”

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on, DVM Erika MacKinn

Eva Carter, CVT

VMX PRIDE Making plans to come next year?

THE BUZZ

We are so excited to bring you the first annual VMX.

B e c ky E h rlich, VM D

eaux, CVT Susan Ded

LLAMA KISSES, QUILLS, FEATHERS— JACK’S BACK! Up close and personal Celebrity animal expert Jack Hanna showed up at the NAVC Exhibit Hall to take some photos with fans on Monday afternoon.

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INSIDE CE CERTIFICATE FAQ One of the top questions we hear each year is, “How do I get proof of my CE credit hours?” We’re happy to provide this answer and many others to help you track what you’ve earned here. Q: Is NAVC an approved provider of RACE-approved CE programs? A: Yes. The NAVC is an approved Continuing Education RACE Provider, Provider ID #172. NAVC programs are reviewed and certified by the American Association of Veterinary State Boards Registry of Approved Continuing Education (AAVSB RACE), a national clearinghouse for the approval of continuing education providers and their programs. Providers/presenters voluntarily apply to the RACE program and agree to abide by the RACE Standards. AAVSB does not solicit participation in the RACE program. Please contact the AAVSB RACE program if you have any comments/concerns regarding any program’s validity or relevancy to the veterinary profession. RACE Contact Information 380 W 22nd Street, Suite 101 Kansas City, MO 64108 +1.816.931.1504 Q: How many CE credit hours does the NAVC Conference offer through its programs? A: Over the 5 days of our Conference, you’ll find more than 1,200 CE credit hour opportunities in a wide range of topics and session formats. There’s something for every veterinary team member. Nearly all specialties and interests are covered in small animal, large animal, exotic, food animal and wildlife medicine as well as practice/business management and professional growth. You can attain as many as 41.5 hours of RACE-approved CE here, depending on your state Board limitations. Q: How does the CE credit-hour calculation work? A: You’ll receive your Certificate of Attendance and number of CE hours based on your registration type (Veterinarian, Veterinary Technician, Practice Manager, etc.) and the session(s) you attend. Some state boards have limitations on the hours accepted in certain categories and restrictions on methods of delivery for veterinary CE as well as specific procedures for certification and documentation of attendance. You’re responsible for complying with your state board guidelines and limitations, and tracking and reporting your earned CE credit hours accordingly. Please check with your state board for details, or stop by our Registration Desk/Information Desk at the OCCC for assistance. Q: How do I keep track of my CE course attendance? A: First, make sure you get your badge scanned at the door for each session. Door Monitors will be available to do this for you at the session door, or you can manage your Record of Participation (ROP) at the CE Center or online at NAVC.com/CE. In addition, we recommend keeping a handwritten record of your session attendance (on the 2017 Record of Participation form in our Official Program Guide, p. 50) to compare with the electronic record. You can email or print your electronic record at the CE Center starting on Monday, February 6, during the Conference. Q: How do I get my certificate(s) of attendance? A: Check your ROPs at the CE Center in the OCCC by the Registration Desk. The CE Center opens on Monday, February 6. This is where you have the following three options to get your CE certificate(s): •O ption 1: Email the certificate PDF(s) directly from our CE kiosk to your personal email (this is BY FAR the easiest and best way to maintain an electronic record). •O ption 2: Print certificates and ROPs from our CE kiosks before you leave.* IMPORTANT: Veterinarians licensed in the state of Texas MUST obtain their CE certificate prior to leaving the NAVC Conference 2017. Certificates are printed at the Registration Desk and cannot be mailed or issued after the Conference. •O ption 3: Print certificates at home. Visit NAVC.com/CE to log in to your Attendee Service Center and click “ACCESS YOUR CE RECORD.” You will be able to make edits to ensure your record is correct.

CE CREDIT-HOUR CALCULATIONS* Sessions included in your registration fee: • 75-minute session = 1.5 CE credit hours • 50-minute session = 1 CE credit hour • 20-minute session = 0.5 CE credit hour • 15-minute session = 0.25 CE credit hour Sessions requiring an additional fee: • Hands-on Laboratories: ~ 4 CE credit hours (half-day) ~ 8 CE credit hours (full-day) • Masterclasses: 2 CE credit hours • Meet the Professor Luncheons: 1.5 CE credit hours

*T hese are general guidelines. Please refer to your state’s specific guidelines and requirements for complete accuracy and proper compliance.

For more than 25 years, the North American Veterinary Community (NAVC) has trusted Freeman to serve as the official services contractor for the NAVC Conference.

We look forward to working with the NAVC and its exhibitors for years to come.

freemanco.com

Important: It is your responsibility to submit CE to your State Board. The NAVC does not submit CE reports. For information about certification in each state, visit the American Association of Veterinary State Boards website: www.AAVSB.org

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VENUE GUIDE — Don’t miss today’s main events: Yoga Fitness Class 6:00 - 7:00 AM Hyatt Convention Level, Windermere Ballroom W

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THE OCCC

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Sky Bridge

NAVC CONFERENCE FINALE PARTY 7:00 - 10:00 PM • Hyatt Convention Level, Regency Ballroom

CE/SURVEY CENTER 7:00 AM - 5:00 PM OCCC, D2 Foyer (You can access your CE Certificates here)

INSIDE NAVC

Exhibit Hall Open • 9:00 AM - 2:00 PM • OCCC

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WEST CONCOURSE General Session, Core Scientific Program, Exhibit Hall, Registration Breakfast Sessions, Meet the Professor Luncheons, Evening Sessions, Evening Entertainment, 3- to 4-minute walk to the West Concourse 3- to 4-minute walk to the West Concourse Hands-on Labs, Alumni Receptions, The Big Game Party 15- to 20-minute walk to the West Concourse Hands-on Labs, Alumni Receptions, The Big Game Party 15- to 20-minute walk to the West Concourse

IN tune

INSIDE

IN touch INsight

NAVC PUBLISHING: BIGGER, Today’s BETTER, MORE! VeterinaryBusiness Facilitating Veterinary Practice Growth

Improving Dental Compliance Page 15...

JUNE 2017

Is My Practice Health

Trends

DataIf you’ve noticed that NAVC Driven Publishing is taking off in a big way Practice in 2017...you’re right. From our first Growth Creating book, Small Animal Radiography: Data-driven tools to help optimize a Essential Positioning Guide, a Habit veterinary practice Conversion starters to help veterinary customers increase available in our new Bookstore heartworm prevention compliance (NAVC.com/Bookstore), to the new Page 22... look of Today’s Veterinary Practice (TVP), to the addition of Veterinary Advantage to the NAVC family— NAVC Publishing is growing fast. You’re even reading your bonus Home Wednesday Issue of INSIDE NAVC, Delivery Distributors increasingly when previous years have only outsourcing online ordering systems Page 27... been published through Tuesday. Getting down to Business And there is more to come. On January 24, the NAVC announced the introduction of a new publication, which will join TVP and Today’s Veterinary Technician as another official journal of the NAVC: Today’s Veterinary Business. Launching later this year, it will be helmed by Editor Ken Niedziela, who most recently served as editor of Veterinary Practice News and has an extensive background in publishing. “I’m excited for the opportunity to join the NAVC as Editor of Today’s Veterinary Business, and I accept the challenge of building the best businessfocused publication in the veterinary industry,” Niedziela commented. Joining Niedziela on the editorial team, Deborah A. Stone, MBA, PhD, CVPM, said, “The veterinary profession has a growing interest in resources that focus on non-medical information, as business has become the companion to veterinary medicine. I am thrilled to join the Today’s Veterinary Business team and deliver a comprehensive business resource that will provide content to help veterinary professionals develop leadership, embrace innovation, and realize success.” Today’s Veterinary Business will be the first addition to the NAVC family of publications that is solely focused on the business side of the animal health practice. We’ve got that Spark! You probably also saw the TV desk in NAVC Central where we launched NAVC Spark!—Your Veterinary News, Your Veterinary Life. Spark! is a new online channel featuring weekly video content focusing on important industry news, innovations and inspirational stories. The goal is to “spark” conversation, collaboration and debate about topics affecting our community. You can watch videos from the NAVC Conference now at NAVC.com/Spark, with regular programming starting in February. “I’m thrilled to be a part of the expansion of NAVC Publishing,” said Laura Walker, Senior Vice President of Sales and Publishing. “Our focus has been on the clinical side of practice up until now, but our community is so much more. The addition of Veterinary Advantage, coupled with the launch of Today’s Veterinary Business and NAVC Spark! allows us to have a conversation with our audience on a broader scale, and that’s exciting.” In the current world, data is king. Whoever captures and uses the best data in the most effective manner will eventually have the most opportunities to succeed. It is the same in veterinary medicine.

No longer is it sustainable to continue to avoid use of digital tools and capabilities in veterinary practice. The use of digital technology in medicine is obvious, such as the use of digital radiology, ultrasonography, and other imaging modalities. Practices that avoid use of digital medical technology would be considered out of date and approaching incompetence, because the digital technologies have advanced the quality and capabilities of diagnostics. Each is made possible by the successful capture and effective use of data.

INformed INspired INfluential

Thank you! FOR GOING ALL IN WITH BOEHRINGER INGELHEIM VETMEDICA, INC. (BIVI)

Continued on page 10...

AN OFFICIAL JOURNAL OF THE NAVC

◆

TVBJOURNAL.COM

Tune in... and stay tuned as NAVC Publishing continues to expand!

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Your presence and engagement with us at The NAVC Conference 2017 helped make this conference a tremendous success! We hope you enjoyed all of the informative and entertaining BIVI-sponsored events. Visit bi-vetmedica.com or talk to your BIVI sales representative to keep up with all the latest news from BIVI.

LAST CHANCE! DON’T MISS OUT ON YOUR FREE T-SHIRT. VISIT BIVI AT BOOTH #1839.

REDUCES SEIZURES IN EPILEPTIC DOGS

WHEN FED AS AN ADJUNCT TO VETERINARY THERAPY DIEAT Y GE L AN ON

T &IONALLY SMY* P IT F I RS UTR PILE TO N WITH E S DOG

L E A R N M O R E AT B O O T H # 1 8 0 1 Law TH, Davies ES, Pan Y, et al. A randomized trial of a medium-chain TAG diet as treatment for dogs with idiopathic epilepsy. Br J Nutr 2015:1-10. Purina trademarks are owned by Société des Produits Nestlé S.A. Any other marks are property of their respective owners. Printed in USA.

*as an adjunct to veterinary therapy

INSIDE MEET THE NAVC BOARD OF DIRECTORS The NAVC Board of Directors is responsible for strategic and financial oversight of all our activities. Specifically, through leadership and committee direction, they manage the following duties: • Determine the NAVC’s mission and purpose • Ensure effective strategic planning • Monitor and strengthen programs and services • Ensure adequate financial resources • Protect assets and provide financial oversight • Build a competent Board of Directors • Ensure legal and ethical integrity • Enhance the organization’s public standing

Our 2017 Board Members Are:

President Gail Gibson, VMD Practitioner, Animal Medical Clinic, Inc. Skowhegan, ME

Immediate Past President Melinda D. Merck, DVM Owner, Veterinary Forensics Consulting, LLC Austin, TX

President Elect K. Leann Kuebelbeck, DVM, DACVS Owner, Brandon Equine Medical Center Brandon, FL

Vice President Cheryl Good, DVM Owner, Dearborn Family Pet Care Dearborn, MI

Director Paige Allen, MS, RVT Distance Learning Instructional Technologist, Purdue University West Lafayette, IN

Director Harold Davis, BA, RVT, VTS (ECC) Manager, Emergency and Critical Care Service, William R. Pritchard Veterinary Medical Teaching Hospital, University of California, Davis

Director Sally Haddock, DVM Owner & Founder, St. Marks Veterinary Hospital New York, NY

Director Bob Lester, DVM Clinical Relations DVM Lincoln Memorial University College of Veterinary Medicine Harrogate, TN

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Treasurer Laurel Kaddatz, DVM Hospital Director, Pound Ridge Veterinary Center Pound Ridge, NY

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INSIDE WE  NONPROFITS LEAVING ORLANDO: TIPS FOR A SMOOTH DEPARTURE Here’s all you need to know about heading home

Planning for enough time to get to the airport: The Orlando International Airport is busy most of the time, so we recommend getting there at least 2 hours before your flight. However, Mears Transportation requires that you schedule your airport return trip 3 hours prior to your flight departure time. Printing your boarding passes: Visit the VetFolio Cyber Café in Hall C to print your boarding pass. Ship items home if needed: Each hotel, as well as the OCCC, has a Business Center where you can arrange shipping. Getting to the Orlando International Airport: Mears Transportation discount coupon: Find rates, reservation information and a discount coupon at NAVC. com/Travel. PLEASE NOTE: Mears Transportation MUST BE SCHEDULED AT LEAST 24 HOURS in advance of your departure flight date and time. If you have questions, please see our Information Desk at the OCCC.

Come visit more than 60 nonprofit groups exhibiting at Conference this year. From acupuncture to animal rescue to therapy dogs, there are many organizations offering opportunities to be involved in a good cause, and just as many here to provide support for veterinary specialities. The NAVC is pleased to host these nonprofit groups, and we encourage you to check out all their booths (1-70) in the Exhibit Hall. “These organizations bring anything from additional awareness of the needs of a community to the opportunity for veterinary professionals to share with others in their same discipline,” said Gail Cummings, NAVC’s Director of Exhibit Operations. “The NAVC is proud to host them all.”

SAVE THE DATES

For your future planning, here’s a list of important veterinary industry events.

Now in French and Spanish, thanks to our member organizations, the Canadian VMA and WSAVA!

VMX 2018: February 3 – 7 | Orange County Convention Center, Orlando 2019: January 19 – 23 | Orange County Convention Center, Orlando Visit our Information Desk at the OCCC for more details. NAVC Live: Portland 2017: August 20 – 23 For details, visit our Institute/ Discovery/Live Booth in the NAVC Village at the OCCC.

NAVC Discovery: Buffalo 2017: July 31 – August 3

NAVC Institute 2017: May 21 – 26 2018: May 20 – 25 2019: May 19 – 24

AAHA Conference (American Animal Hospital Association) March 30 – April 2, 2017 | Nashville, TN For details, visit the AAHA booth in the Exhibit Hall. WSAVA Congress (World Small Animal Veterinary Association) September 25 – 28, 2017 | Copenhagen, Denmark For details, visit the WSAVA booth in Hall C at the OCCC. SEVC (Southern European Veterinary Congress) November 9 – 11, 2017 | Barcelona, Spain For details, visit the SEVC booth in the NAVC Village in the E/F Foyer.

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Providing Veterinary Health Care Teams with the Latest in Pet Nutrition Tools and Resources Nutritional Calculator for Dogs and Cats A Weight Management Tool for Adult Dogs and Adult Cats

The Pet Nutrition Alliance would like to thank our Educational Sponsors for their generosity and commitment to pet nutrition:

PetNutritionAlliance.org

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INNOVATION

AWARDS

The North American Veterinary Community (NAVC) and the Veterinary Innovation Council (VIC) are excited to announce the launch of their first ever Veterinary Innovation Awards. Sponsored by Zomedica, the awards will provide veterinarians and their peers a chance to nominate passionate innovators and organizations that have dedicated themselves to the betterment of the animal health industry. The NAVC and VIC are honored to recognize those people and organizations that have made a difference in veterinary medicine and in the lives of animals everywhere. To learn more about the Veterinary Innovation Awards and to nominate an individual or organization visit VICAwards.com.

vital

NAVC CONFERENCE FINALE PARTY Wednesday, February 8 | 7:00 - 10:00 pm Hyatt, Regency Ballroom The NAVC welcomes all Conference attendees to bid adieu to the NAVC Conference 2017 with a fun and energetic farewell celebration.

competing for the future of animal health

Bold and passionate veterinary innovators wanted. Your solutions can help millions of animals live longer, healthier lives. Founded by Dr. Ernie Ward, VitalX Awards is jump-starting innovation at the intersection of animal health and technology. Do you have the skills and drive to create the world-changing animal health solutions of tomorrow? We’re ready to advance your ideas with substantial cash prizes for competitive challenges in: PET HEALTH: Nutrition, vaccines, preventive care, disease treatment, predictive testing, and diagnostics

Supported by:

PET WELLNESS AND FULFILLMENT: Lifestyle products, wearable technology, pet owner outreach, and human–animal bond enhancements

Are YOU up to the challenge? Learn more at VitalXAwards.com

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INSIDE HAVING FUN FOR A GOOD CAUSE Thank you to all the golfers, runners, and walkers who helped raise money for the WSAVA Foundation’s “Fight Against Rabies”! The first-ever Fun(d) Run at SeaWorld® Orlando, which was sponsored by IDEXX, sold out with over 400 participants, while 40 golf players enjoyed a day at the Rosen Shingle Creek Golf Club for the Fun(d) Golf Tournament. Together, these events raised more than $15,000 to support the goal of eliminating rabies worldwide by 2030. We hope to see you all again next year!

GEAR UP WITH UNIQUE NAVC ITEMS

From t-shirts to coffee mugs, remember your NAVC Experience with souvenirs from our signature artist Jim Wilson.

Master your practice through innovative collaboration. MAY 21-26, 2017 • ORLANDO, FLORIDA REGISTER AT NAVC.COM/INSTITUTE Register now for one of these NAVC Institute courses: ABVP Examination Preparation Applied Clinical Behavioral Medicine Canine Sports Medicine & Rehabilitation Cardiology Crossfit Dentistry: Sink Your Teeth Into It!

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Practical Approaches to Small Animal Ophthalmology Practical Techniques in Soft Tissue & Orthopedic Surgery Small Animal Ultrasound (Group 1) Small Animal Ultrasound (Group 2)

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SOLTD OU SOLTD OU Visit us outside NAVC Registration Desk, in the Hall D2 Foyer.