Alabama Living Statewide January 2013

Page 16

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The Future of Mail Delivery in Rural America By Marilyn Jones

16  JANUARY 2013

Alabama’s first VPO opened in Lester at the Barn Feed and Seed.

t seems hard to believe that an institution such as the U.S. Postal Service would be in dire financial straits. But, just like any other business, when income is less than operating costs, something has to give. In the case of mail delivery, what “something” will the American public have to do without? According to Sandy Scott, a postal spokesperson based in Birmingham, USPS has lost much of its revenue to e-mail, electronic bill pay, online advertising, texting and instant messaging. The Postal Service processed and delivered 213 billion pieces of mail in 2006. In 2011 this total fell to 168 billion. With declines not showing any signs of slowing and the fact that an average of 2,328 delivery points are added to its delivery network every day, you have the perfect storm. “Simply put, we’re delivering less mail to more addresses,” says Scott. The Postal Service receives no tax dollars for operating expenses and relies on the sale of postage, products and services to fund its operations. “The Postal Service ended fiscal year 2012 (October 1, 2011 to September 30, 2012) with a net loss of $15.9 billion, compared to a net loss of $5.1 billion for the same period last year,” she says. So what does this mean to rural customers?

The Postal Presence

One of the proposals the Postal Service has on the table to help its cash-strapped business is five-day delivery. Saturday is thought to be the best day to eliminate carrier delivery because of its lower delivery volume and the fact most businesses and households surveyed in a national Gallup Poll indicated Saturday would be the least disruptive day to eliminate mail delivery. Although the Postal Service has operated as an independent business since 1972, moving to five-day delivery is dependent on Congressional approval. “Five-day delivery will help us continue to provide affordable service to the American people,” Scott says. The good news is although there would be fiveday delivery, post offices would remain open six days a week. Rural customers also have the advantage of rural letter carriers. They are considered a post office on wheels providing nearly every service customers can get at a post office from stamps to purchasing money orders. The Postal Service also is moving forward with a plan to keep rural post offices across the nation open by revising operating hours based on customer use. Known as Post Plan, the process is a multi-phased approach over the next two years to be completed in September 2014. Affected customers will receive surveys and be invited to meetings to discuss their options prior to being notified when their post office hours will change.

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