Mt. Washington Valley Chamber of Commerce Annual Meeting 2015

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PHOTO: DAN HOUDE/WISEGUY CREATIVE



MWVCC 103rd Annual Meeting | Thursday, October 29, 2015

Welcome to the Red Jacket Mountain View Resort 3:00 - 5:30 pm Registration Main Lobby 4:00 pm 103rd Annual MVWCC Business Meeting | Pages 11 - 25 10th Mountain Division Room Welcome: Michelle Capozzoli Approval of Annual Meeting Minutes of Tuesday, 10/28/14 Financial Report: Kim Tibbetts, Treasurer Marketing Campaigns: Melody Nester Executive Director’s Report: Janice Crawford 5:00 pm

Social Hour and Silent Auction in the Valley View Room

6:00 pm

Dinner in Hampshire Hall

6:45 pm White Mountains Treasure Awards - Page 29 Presented by Scott McKinnon of Memorial Hospital and Michelle Capozzoli, President, MWVCC 7:00 pm

Entertainment presented by Andrew Long, Comedian THANK YOU TO OUR SPONSORS - Page 31 Premier Sponsor: Eastern Propane Registration Desk Sponsor: TD Bank White Mountains Treasure Sponsor: Memorial Hospital Maine Health

Supporting Sponsors: Northeast Delta Dental, Eversource, Fairpoint Communications In Kind Sponsors: Lakes Region Coca-Cola, Ragged Mountain Equipment, Ruthie’s Flower Shop

Cover Photo: Dan Houde/Wiseguy Creative

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MWVCC 103rd Annual Meeting | Thursday, October 29, 2015

To speak with a Small Business Relationship Manager, callTo 1-888-751-9000 or connect to www.tdbank.com/smallbusiness.

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TD Bank, N.A. | Open longer compared to top metropolitan competitors.


MWVCC 103rd Annual Meeting | Thursday, October 29, 2015

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MWVCC 103rd Annual Meeting | Thursday, October 29, 2015

Ruthie’s Flower Shop

50 White Mountain Highway (Conway Marketplace) Conway, NH 03818 603-447-8878 Beautiful Flower Arrangements and Gifts for All Occasions

Proud Sponsor of the White Mountains Treasure Award Congratulations to the 2015 Recipients

Phyllis Sherman Audrey Vorperian


MWVCC 103rd Annual Meeting | Thursday, October 29, 2015

C hristmas Parties at Three-Course Menu Includes: Caesar Salad, Wood Oven Baked Sourdough Bread, Choice of Entrée, Dessert, Coffee or Tea

$24 pp

for parties of 6 or more including Tax & Gratuity

HORS D’OEUVRES PLATTER Served family style: (Please add $4.00 per person) Shrimp Cocktail, Balsamic Chicken Skewer, Scallops Wrapped in Bacon, and Vegetable Rangoon

CAESAR SALAD The Classic! Crisp Romaine, Romano & wood-oven fired Croutons bound in our house made dressing.

ENTRÉES Smoked Aged Prime Rib of Beef

The Ultimate! Smoked and slow roasted with Oak Wood. Served with Horseradish Sauce.

Herb Roasted Cod Lobster Beurre Blanc

Native Cod, herb-roasted on a bed of tomatoes with Lobster Beurre Blanc & Crispy Parsnip.

Orange & Spice Duckling

Crispy Half Roasted Duckling, cooked confit style and glazed in sweet Blood Orange & Elderflower.

Seafood Rosa Verde

Shrimp, Scallops and Lobster in brandied Pesto Pink Cream over our own fettuccine.

Chicken Marsala

Tender Chicken Breast pan-fried with Wild Mushrooms and Garlic, Marsala and finished with Butter.

Roast Butternut Squash Ravioli with Winter Vegetables

Hand-made squash ravioli with creamy Ricotta, tossed with caramelized Root Vegetables in Sage Maple Cream.

Lamb with Fresh Rosemary

Domestic Lamb Shank slow-braised with vegetables and Madiera, served off the bone and topped with Crispy Fried Leeks.

Grilled Cranberry-Ginger Salmon

North Atlantic Salmon, grilled to perfection and glazed with sweet Cranberries and Ginger.

DESSERT Gingerbread Roulade with Vanilla Ice Cream

Spiced Sponge Cake enveloping an Egg Nog Buttercream, over Cinnamon Creme Anglaise and topped with a Scoop of Vanilla Ice Cream and toasted Coconut Flakes.

For party reservations & information call Heidi or Peter at 356-3113

Make Your Christmas Party Reservations Now ... the holidays will be here before you are ready! 3351 White Mountain Highway (Route 16), North Conway

www.StonehurstManor.com

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MWVCC 103rd Annual Meeting | Thursday, October 29, 2015

A healthy smile is a powerful thing. It deserves Delta Dental, the nation’s leading dental benefits provider. With the largest network of dentists nationwide, quick answers and personalized service, we make it easy to protect your smile and keep it healthy. NortheastDeltaDental.com


MWVCC 103rd Annual Meeting | Thursday, October 29, 2015

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MWVCC 103rd Annual Meeting | Thursday, October 29, 2015


MWVCC 103rd Annual Meeting | Thursday, October 29, 2015

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MT. WASHINGTON VALLEY CHAMBER OF COMMERCE

Letter From the Board President

October 29, 2015 Dear Chamber and Community Members, The Mt. Washington Valley Chamber continues to thrive with over 800 members and to serve as the primary advocate, voice and resource for business organizations in the Valley. This past year, the Board and staff have continued their work on the Strategic Plan with a focus on community and collaboration. We have been hard at work implementing programs, overseeing events and using our resources to encourage, support, and foster economic growth in the Valley. These efforts include:

• Creation of a working group of key area business leaders to focus on recruiting and retaining a skilled workforce. • Participation in the Conway School District’s Strategic Planning Committee. • Assistance in the planning and overseeing of Conway’s 250th celebration. • Service on the MWV Regional Collaboration’s Steering Committee. • Implementation of an aggressive marketing plan which includes paid advertising to target weekend and midweek stays for winter sports enthusiasts on Boston TV Channels 5 and 7. • Continued Search Engine Optimization efforts and Website Development. • Collaboration with White Mountains Attractions, Lakes Region Association and northern Chambers in attendance at key Travel Shows. • Marketing initiatives to build the late Spring/Early Summer shoulder.

None of our successes are possible without our entire community - our Board of Directors, our staff, our volunteers, our members, and our community at large. Thank you! A special thank you goes to Janice Crawford whose vision and leadership continues to drive the stability and growth of the chamber and our valley. We thank our sponsors of tonight’s event: Eastern Propane, TD Bank, Northeast Delta Dental, Eversource, Fairpoint Communications, Lakes Region Coca-Cola, Ragged Mountain Equipment and Ruthie’s Flowers. We also thank Memorial Hospital Maine Health for their sponsorship of the 2015 White Mountains Treasure Awards. It is with great pleasure that I offer a hearty congratulations on behalf of the Mt Washington Valley Chamber of Commerce to this year’s recipients Phyllis Sherman and Audrey Vorperian. When we work together Anything is Possible!

Sincerely,

Michelle H. Capozzoli, Ph.D. President, Board of Directors Mt. Washington Valley Chamber of Commerce


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MWVCC 103rd Annual Meeting | Thursday, October 29, 2015

Mt. Washington Valley’s Local Choice for

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Credit/DebitCard Processing Mobile Payments Payroll Processing Customer Loyalty/Marketing Programs Gift Cards

Patrick D. Murphy 603.387.3493

patrick.murphy@e-hps.com • www.heartlandpaymentsystems.com


MWVCC 103rd Annual Meeting | Thursday, October 29, 2015

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MT. WASHINGTON VALLEY CHAMBER OF COMMERCE

2014 Annual Meeting Minutes

October 28, 2014 at Attitash Grand Summit MWVCC President Greg Frizzell called the meeting to order at 4:00 p.m. APPROVAL OF ANNUAL MEETING MINUTES FROM 10/30/13 Doug Holmes moved to approve the minutes; Michelle Capozzoli seconded. The minutes were approved. APPROVAL OF 2013-2014 FINANCIAL REPORT Treasurer Kim Tibbetts presented the financial report and a copy was listed on Page 14-15 of the 2013-14 Annual Report. Michelle Capozzoli moved to accept the financial report. Jackie Goodhart seconded. The motion carried and the financial report was approved. BYLAWS REVISIONS MWVCC Board Member Tad Furtado presented the proposed by-law changes. Chris Meier moved to accept the By-Laws changes. Dick Schwalbenberg seconded. The motion carried and the revisions to the Chamber By-Laws were accepted. Current By-laws can be found at www.mwvcc.org under the “About Us” tab. Greg Frizzell reported that three Board seats opened up, and the Board approved the following three nominees for the seats: Christopher McNevich of WMWV; Maddie Barnaby of Bank of NH; and Christopher Bellis of Cranmore Inn. Bob Carper moved that the membership accept these nominees to the Board of Directors. Randy Perkins seconded the motion. The motion carried and three candidates were accepted to positions on the Board of Directors. EXECUTIVE DIRECTOR’S REPORT Janice Crawford introduced staff and board members present. She recognized the Chamber’s strategic partners: • Ski MWV – Attitash Mountain, Bear Notch Ski Touring, Black, Bretton Woods Resort & XC, Cranmore, Great Glen, Jackson Ski Touring, King Pine, MWV Ski Touring, Purity Spring XC, Shawnee Peak, & Wildcat Mountain. • Golf MWV – Androscoggin Valley Country Club, Bridgton Highlands Country Club, Eagle Mountain House Golf Club, Hale’s Location Golf Course; Indian Mound Golf Club, Mountain View Grand Resort Golf, North Conway Country Club, Omni Mount Washington Golf Club, Province Lake Golf Course; Waumbek Country Club and Wentworth Golf Club. • Shop MWV - North Conway Village Association and Settlers’ Green. The Chamber also appreciates the membership and sponsorship support of its 860 members. Janice recognized the Chamber’s Platinum Sponsor members who provide sponsorship support at a level of $10,000 or greater. These sponsors include: The Valley Originals, Mt. Washington Radio Group, Eastern Slope Inn and Eastern Propane. Janice introduced Chip Pappas of Olive Design who has worked with the State of NH and will be working with Chamber staff on an upcoming website redesign. Janice reported on many strategic and marketing accomplishments during fiscal year 2013-2014 which were covered in the Annual Report, pages 16-21. She also outlined marketing initiatives touched on in the President’s letter on page 12. Janice reported that the Chamber continues to work well with the Mt. Washington Valley Economic Council who provides related but different roles in supporting business in the Valley. The Council draws business in and provides business loans and education; the Chamber helps market business members and promotes tourism which benefits all. Both entities also jointly sponsor the Leadership MWV Program which mentors young adults in leadership and provides opportunities for them to serve on Boards. Both groups also worked year-long with the Mt. Washington Valley Housing Authority and Board of Realtors as part of the Mt. Washington Valley Collaborative effort to create a regional shared vision. Other collaborative projects have included support of Eastern Slope Airport Authority and MWV Bike Path. The Executive Director is also collaborating with schools, serving as a facilitator for Conway School District’s Strategic Plan and is the Chamber’s representative for partnership projects with North Country Chambers. Michelle Capozzoli moved to adjourn the meeting. Jackie Goodhart seconded. The meeting was adjourned. Respectfully Submitted, Melody Nester


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MWVCC 103rd Annual Meeting | Thursday, October 29, 2015 MT. WASHINGTON VALLEY CHAMBER OF COMMERCE

Statement of Activities


MWVCC 103rd Annual Meeting | Thursday, October 29, 2015 MT. WASHINGTON VALLEY CHAMBER OF COMMERCE

Statement of Financial Position

We would like to take this opportunity to recognize Kim Tibbetts, and express our gratitude to her for her dedicated service as treasurer to the Mt. Washington Valley Chamber of Commerce from 2008 to 2015.

Thank you, Kim!

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MWVCC 103rd Annual Meeting | Thursday, October 29, 2015 MT. WASHINGTON VALLEY CHAMBER OF COMMERCE

Strategic Plan

The Board of Mt. Washington Valley Chamber of Commerce & Visitors Bureau presented and adopted a 5-year Strategic Plan in March of 2013. The plan includes a solid mission, compelling vision and aggressive, yet achievable and focused, objectives. MISSION: Strategically market the Mt. Washington Valley as the premier New England vacation destination by enticing tourists with our year round attractions and natural resources. This fosters a business climate that promotes growth and collaboration in member communities, while protecting the area’s natural beauty. KEY OBJECTIVES INCLUDE: 1. Research and Measures: Create and implement internal and external reporting processes that use relevant data and research to monitor and support the effectiveness of the organization and its products. 2. Resources: Ensure MWVCC’s ability to meet the mission and strategic goals. 3. Marketing: Increase visitation to the Valley by identifying tourism trends, creating new markets and exploring new programs for slower seasons. 4. Collaboration and Communication: Build strong community collaboration that promotes growth in our member communities. 5. Governance: Maximize organizational effectiveness. SUCCESSES AND STRATEGIES:

Achieved: • Development of a data mining program to support efforts to report organization’s effectiveness • Increase in revenue from membership dues, website ads and grants • Focus group meetings conducted to help assess tourism trends • Funding for 2016 launch of the new mobile-responsive website • Participation in Mt. Washington Valley Regional Collaborative • Development of Governance Committee In Progress:

• Refinement of data collection and reporting processes for best practice communication of results to internal/external audiences • Expansion of non-dues revenue streams • Market research to identify new markets • Expansion of resources and marketing programs for the spring shoulder season (April, May and June) to include target markets of age groups 21-30 and 55+


MWVCC 103rd Annual Meeting | Thursday, October 29, 2015

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MT. WASHINGTON VALLEY CHAMBER OF COMMERCE

Strategic Plan

In Progress (continued):

• Continued work with Mt. Washington Valley Regional Collaborative and other groups to support community initiatives [workforce, land use planning and infrastructure, economic growth, transportation, vibrant non-profit community, unified community (One Valley)] plus other initiatives that ensure the strength and vibrancy of the organization and Valley • Provision of opportunities for board development through orientation, training and education, and maintenance of an environment where MWVCC staff share institutional knowledge and enjoy opportunities for professional growth and training

Our members’ involvement and input are also always welcomed as we strive to ensure continued growth and success for our Chamber. Please contact any staff or Board member with your ideas. Respectfully submitted, The 2015 Strategic Planning Committee: Michelle Capozzoli, President Dick Schwalbenberg, Director, Executive Board Christopher Bellis, Director Chris McNevich, Director Shelley O’Donnell, Director Janice Crawford, Executive Director Melody Nester, Assistant Director • • • •• • • • • • • •• • • •• • • •• • • •• • • •• • • •• • • •• • • •

Our Central Theme and Message is “Anything is Possible in Mt Washington Valley…. It’s All Waiting for You!” with the brand promise of relaxation in a beautiful mountain setting. 2015/16 MARKETING GOALS AND OBJECTIVES

INCREASE VISITATION AND SPENDING IN THE VALLEY Strategies: Traditional and New Media Marketing to reach our primary audience: women, families and active boomers in the Boston and near New England market, New York and Canada.

CONTINUE TO DEVELOP NEW MARKETS Strategies: Utilize focus groups and research to identify new trends; continue to develop marketing programs to target these new found trends.

EXPLORE NEW PROGRAMS FOR SLOWER SEASONS Strategies: New marketing programs designed to reach emerging market of young professionals (21-30) and active, upper income (no kids) and active older 51+ adults who are our most obvious target audience especially for the slower April-June shoulder season when not as many families are travelling to Mt. Washington Valley because attractions are closed and the kids are wrapping up school.


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MWVCC 103rd Annual Meeting | Thursday, October 29, 2015 MT. WASHINGTON VALLEY CHAMBER OF COMMERCE

Public Relations Campaign Summary Maynely Marketing, Media Partner

COMPONENTS: • Press Releases (from business wrap up to seasonal events and story highlights) • Online Press Kit (on every season, topic and by date) • Media Relations (monitor online requests, subscription services and direct inquiries) • Press Events and Tours (hosted more than 350 journalists) • E-Traveler Newsletter sent to 40,000+ subscribers • Facebook Advertising

Results: 1,652,810,493.29 impressions, valued at $32,459,123

THE BEST OF: A partial list Kancamagus Highway, #3 Best Fall Foliage Drive (USA Today) North Conway, #2 Top Foliage Destination (TripAdvisor) Bretton Woods and North Conway, Top 23 places to see foliage out your window (TripAdvisor) Ghoulog, 10 Best Haunted Houses (ActiveTimes.com) Kancamagus Highway, Top Drives in each state (Yahoo Travel) The Kanc, Crawford Notch and Pinkham Notch, Best fall foliage destinations (Yahoo Travel) Adventure Suites, 10 Best Kid-Friendly Suites (USA Today) Fryeburg Fair, Top Agricultural Fairs in New England (Yankee Magazine) Santa’s Village, Best 25 amusement parks in the USA (TripAdvisor) Black Mountain’s Chairlift Speed Dating, Top places for singles to go on Valentine’s Day (YahooTravel.com) North Conway Village, Prettiest winter towns (Yankee Magazine) North Conway, Best Places in the US for 2015 ( Lonely Planet) Mt Washington Valley, Top 10 places to enjoy a snowy winter (Yahoo Travel) Conway Scenic RR, Top “blow your mind” train tours (Yahoo Travel) ABOUT THE SNOW- WINTER MARKETING • Weekly newsletters to meteorologists, personalized and individualized with photos, ski conditions and branding messages. • Newsletters to the 5000+ skiers who’ve signed up to receive information, with the same photos and conditions reports that go to meteorologists. • E-Traveler newsletter coverage dedicated to skiing and outdoor fun. • Facebook advertising. • Weekly photography shoots. • TV advertising campaign in the Boston market. ABOUT THE SUN and GOLF CAMPAIGN • Bi-weekly newsletters focused on events, offers/deals, family/couple ideas, foodie fun and more. • Monthly golf newsletters focusing on deals and offers.


MWVCC 103rd Annual Meeting | Thursday, October 29, 2015

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MT. WASHINGTON VALLEY CHAMBER OF COMMERCE

Public Relations Campaign Summary Maynely Marketing, Media Partner

PHOTOGRAPHY The Mt Washington Valley Chamber of Commerce has worked closely with Dan Houde of Wiseguy Creative Photography to capture the action and beauty of Mt Washington Valley in photos used by our social media campaigns. The photos also provide valuable content for the website, newsletters and social sharing. All photos taken by Wiseguy Creative are uploaded to the Chamber’s Flickr account for usage by members too and are also posted to the Chamber’s Pinterest Boards where appropriate. The Chamber is also able to use member generated photos; please send your photos and news to PR@ mtwashingtonvalley.org which reaches both Marti Mayne, plus Paula Jones (responsible for blog content) at the chamber. SHOPPING CAMPAIGN Bi-weekly SHOP TALK newsletters covering all aspects of shopping in North Conway. A dedicated shopping Facebook advertising campaign New Pinterest boards dedicated to providing holiday shopping lists Shopping contests encouraging interaction A series of four videos produced by Amy Mahoney and Chris Proulx, designed to be shared by lodging, attractions, restaurants and more promoting North Conway as an ideal shop-stay-and-dine location. A shopping blog dedicated to expanded shopping stories SOCIAL MEDIA Facebook: MWVCC has created and scheduled ongoing Facebook advertising and posting campaigns throughout the year. While posting takes place at least two to three times per day on the Chamber’s Facebook page, we accompany those photos with advertising and promotion seen both as right-side and Timeline ads. Facebook campaigns are supported with JPP grants and support of chamber membership sectors. The following campaigns are scheduled: Here’s an example of what happens when the chamber advertises on Facebook: Likes Reach October 15, 2014 25,450 5,182 people October 13, 2015 33,431 12,141 people Other Social Media used for ongoing PR Campaigns: Pinterest Flickr Instagram Twitter


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MWVCC 103rd Annual Meeting | Thursday, October 29, 2015

For just $32, you’ll save more than $1,800 at over 100 of your favorite places! • Story Land • Whale’s Tale • Kahuna Laguna • Polar Caves Park • 11 Ski Mountains (including Attitash, Loon and Wildcat)

• And many more! To order, please visit www.breathenh.org or call 800-835-8647


MWVCC 103rd Annual Meeting | Thursday, October 29, 2015

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MWVCC 103rd Annual Meeting | Thursday, October 29, 2015

Varsity Beverage For all your Fall & Winter Apparel From quality outdoor brands such as Woolrich, Arborwear, Pendleton, Royal Robbins, Dri Duck and Kuhl!

Your Locally Owned Pepsi Franchise

andFashion Scarves, Jewelry, Handbags

NH Novelty T-Shirts, Home Goods, Wool Throws, Pillows

Conway, NH (603) 447-5445

Visit our Clearance Room for 20 to 70% OFF DAILY theruggedmill.com Find us on facebook Main Street North Conway Village 356-0490 Next to Badger Realty

Zeb’s General Congratulates Zeb’sStore General Store all the Zeb’s General Store White Mountains Treasures Congratulates the for 2013

Congratulates the George Cleveland White Mountains Mountains Treasures for for 2015 2014 White Treasures Dick Ficke White Mountain Garden Club

Emily Smith-Mossman Phyllis Sherman and a Special Salute to the John winnerColbath of the Bob Morrell Award for 2013! Audrey Vorperian


MWVCC 103rd Annual Meeting | Thursday, October 29, 2015 MT. WASHINGTON VALLEY CHAMBER OF COMMERCE

Board of Directors

OFFICERS:

DIRECTORS:

Dr. Michelle Capozzoli, President Colonial Motel & UNH Faculty 603.892.4644

Jackie Goodhart OMNI -Mount Washington Resort 603.278.8854

Tad Furtado, Vice President Conway Family Dental Care 603.447.3888

Rob Peterson The Valley Originals 603.356.6862

Christopher McKay, Treasurer Leone, McDonnell & Roberts, PA 603.356.6358

Doug Holmes Cranmore Mountain Resort 603.356.5544 Randy Perkins Eversource 603.286.8374 x5450

EXECUTIVE BOARD: Dr. Michelle Capozzoli, President Colonial Motel & UNH Faculty 603.892.4644 Tad Furtado, Vice President Conway Family Dental Care 603.447.3888 Janice Crawford MWVCC 603.356.5701 Christopher McKay, Treasurer Leone, McDonnell & Roberts, PA 603.356.6358 Dick Schwalbenberg Attitash Mountain Village 603.374.6500 x1140

Chris Meier Cooper, Cargill, Chant 603.356.5439

STANDING COMMITTEE CHAIRS: Jackie Goodhart Membership 603.278.8854 Randy Perkins Events 603.286.8374 x555.5450 Doug Holmes Governance 603.356.5544 Kate Lundblade MWV Young Professionals 603.447.3356

Shelly O’Donnell The Skinny Towel and Washcloth Co. 603.383.7188

SPRING 2016 CAMPAIGN: Frank Guerriero, Chair Eastern Slope Inn Resort 603.356.6321

Christopher Bellis Cranmore Inn and Chef ’s Bistro 603.356.5502

Becca Deschanes Cranmore Mountain 603.356.5543

Chris McNevich WMWV Radio Group 603.356.8870

Tim Westwig White Mountains Hostel 866.902.2521 ADVISORY BOARD: Jac Cuddy MWVEC 603.447.6622

MWVCC Representation on: Eastern Slope Airport Authority MWV Regional Collaborative MWV Economic Council

Charyl Reardon White Mountains Attractions 603.745.8720

INCOMING BOARD MEMBERS FOR 2016 Melanie Sleime - Memorial Hospital | Eric Dziedzic - Story Land We are seeking nominations for Mt. Washington Valley Chamber of Commerce board members. Please contact Doug Holmes at 603.356.5544 or dholmes@cranmore.com

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MWVCC 103rd Annual Meeting | Thursday, October 29, 2015

DEBIT ONE BOOKKEEPING • Weekly, monthly and quarterly bookkeeping and payroll services • Tax returns for individuals, small business (schedule C), partnerships, etc. • Clients include but not limited to restaurants, homeowner associations, non-profits, retail 71 Hobbs Street, Suite 301, Conway NH 03818 603-447-1000 kim@debitone.biz www.debitone.biz


MWVCC 103rd Annual Meeting | Thursday, October 29, 2015 MT. WASHINGTON VALLEY CHAMBER OF COMMERCE

Staff Directory

Janice Crawford Executive Director 603.356.5701 ext 303 janice@mtwashingtonvalley.org

Melody Nester Assistant Director and Membership 603.356.5701 ext 302 melody@mtwashingtonvalley.org

Lisa Eastman Visitor Services 603-356-5701 ext.300 visitor@mtwashingtonvalley.org

Pony Rice North Conway Information Booth Volunteer Coordinator 603.356.5701

Scott Gleason Events Manager, IT 603.356.5701 ext 305 scott@mtwashingtonvalley.org

Paula Jones Membership & Marketing Coordinator 603-356-5701 ext.3004 paula@mtwashingtonvalley.org

Diane Declos Conway Information Booth Volunteer Coordinator 603.356.5701

Dave Declos Conway Information Booth Volunteer Coordinator 603.356.5701

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MWVCC 103rd Annual Meeting | Thursday, October 29, 2015


MWVCC 103rd Annual Meeting | Thursday, October 29, 2015

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MWVCC 103rd Annual Meeting | Thursday, October 29, 2015


MWVCC 103rd Annual Meeting | Thursday, October 29, 2015

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MT. WASHINGTON VALLEY CHAMBER OF COMMERCE

2015 White Mountains Treasure Awards The Mt. Washington Valley Chamber of Commerce is very pleased to honor these individuals for the tremendous contributions they have made to the Mt. Washington Valley. These individuals have demonstrated outstanding and consistent caring for the improvement of the Valley and the quality of life for the residents of our many communities without the expectation of reward or commendation. Without them we would not have the very important social services, business support, and entrepreneurism that have gone into making our valley a quality place to live, raise a family and work. We appreciate Memorial Hospital Maine Health’s enthusiastic sponsorship of this award. It is with great pleasure that the Board of Directors of the Mt Washington Valley Chamber of Commerce, staff and volunteers offer congratulations to this year’s recipients of the White Mountains Treasure Award

Phyllis Sherman and Audrey Vorperian Phyllis Sherman

of Sherman Farms in East Conway, NH has been an active community member in East Conway, Conway and Fryeburg, ME. She was a dedicated participant in her children’s Conway School activities and is still involved in activities at John Fuller Elementary School for her grandchildren. Phyllis has served on numerous boards including the Town of Conway Zoning Board of Adjustment, Current Use Board, New Hampshire Advisory Board of New Hampshire Agriculture, Carroll County UNH Extension Advisory Board and the 4H Club. Innovation is much the Sherman’s way since 1964, from collaboration with neighbor farms, sharing of equipment and labor, to the adoption of new technologies before being widely used. Although retired in name only, Phyllis is busy with family and hobbies while delivering meals on wheels for the Gibson Center to her friends and neighbors.

Audrey Vorperian

and her husband Zaven moved to the Valley in 1964 to be Directors of Carroll County YMCA Camp Nellie Huckins in Freedom. The all-girls camp flourished under their leadership, guidance and encouragement for 25 years while they raised their family in North Conway. Audrey instituted a scholarship program at Camp Huckins for all Carroll County girls ensuring that any and all could attend camp if they desired no matter their financial situation. Approximately 30 percent of the girls received a full scholarship. When any school called and said a local girl needed some time away from home at camp Audrey made it happen somehow. In the Camp Huckins off-season, Audrey volunteered at John Fuller Elementary School as a teacher’s aide for over 20 years. Although Audrey is 86 years young she has been a volunteer for the Eastern Slope Ski Club for over 50 years and is the longest serving member. She is also a long time member of the Pequawket Foundation and an active member of the Connie Watson Davis Committee.


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MWVCC 103rd Annual Meeting | Thursday, October 29, 2015


MWVCC 103rd Annual Meeting | Thursday, October 29, 2015

MT. WASHINGTON VALLEY CHAMBER OF COMMERCE

Thank You to Our Sponsors PREMIER SPONSOR

REGISTRATION DESK SPONSOR

WHITE MOUNTAINS TREASURE SPONSOR

SUPPORTING SPONSORS

IN-KIND SPONSORS

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MWVCC 103rd Annual Meeting | Thursday, October 29, 2015


MWVCC 103rd Annual Meeting | Thursday, October 29, 2015

Can your washcloth do this?

Ours can!

Visit our eStore www.skinnytowel.com 603-383-7188

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MWVCC 103rd Annual Meeting | Thursday, October 29, 2015

PROFESSIONAL PAINTING | DRYWALL | MAINTENANCE

We Offer Free Estimates and Affordable Rates!

Owned & Operated by Rickie L. Tibbetts, a native of the Mount Washington Valley.

Rickie has been a part of the painting business for over 38 years and brings great knowledge and experience to his clients. RLT Painting offers both interior/exterior painting and boasts a great reputation with residential property owners, home owners associations and large commercial businesses.

Commercial and Residential Interior & Exterior Painting Drywall • Sprayed Textured Ceilings • Wallpaper Commercial and Association Maintenance Contracts

REFERENCES AVAILABLE UPON REQUEST 28 Beechnut Drive, North Conway, NH 03860 rltpainting@roadrunner.com 603-356-3998 Fax 603-356-2691

Enjoying Our 46th Year!

Custom and Estate Jewelry Jewelers and Goldsmiths In-House

Congratulations

2015 White Mountains Treasures

Phyllis Sherman Audrey Vorperian

2448 South Main Street, North Conway, NH 603-356-5819 www.NorthCountryFairJewelers.com

I

PROFESSIONAL ASSOCIATION Certified Accountants Certified Public Accountants 10 North Conway, Conway, NH NH03860 03860 10Duprey Duprey Road, Road, North (603) www.lmrpa.com (603) 356-6358 • www.lmrpa.com


MWVCC 103rd Annual Meeting | Thursday, October 29, 2015

Congratulations 2014 Congratulations 2011 Congratulations 2015 WhiteMountains Mountains Treasures White Treasures

White DavidMountains Emerson, JoanTreasures Lanoie, Howie Wemyss and NH DOT Emily Smith-Mossman

Phyllis Sherman John Colbath Congratulations Morrell Recipient AudreyBob Vorperian The Hoyt Family

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MWVCC 103rd Annual Meeting | Thursday, October 29, 2015

The comfort of a hotel, the fun of a water park. Located on 25 acres overlooking the Moat Mountain Range and Saco River Valley, this favorite New Hampshire resort is perfect for enjoying breathtaking scenery, deluxe accommodations, outstanding cuisine and fantastic service. Red Jacket Mountain View is also home to Kahuna Laguna, our 40,000 squarefoot indoor water park. Dive into a tropical adventure with the entire family for splash-tacular fun!

603-356-5411 r e d j a cke t r e s o r t s . c o m 2251 White Mountain Highway (Rt.16) North Conway, NH


MWVCC 103rd Annual Meeting | Thursday, October 29, 2015

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When it comes to real value,

on-site always trumps online.

Steve Cote, President Chalmers Insurance Group

Chalmers Insurance Advisors are dedicated to providing superior coverage at competitive rates for you, your family and your business. We are your local insurance agency, bid with trusted carriers from across the U.S., and offer numerous package discounts to our valued clientele!

Connect! 800.360.3000 ChalmersInsuranceGroup.com


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MWVCC 103rd Annual Meeting | Thursday, October 29, 2015

MT. WASHINGTON VALLEY CHAMBER OF COMMERCE

Annual Meeting Notes

Visit the new Main Street Gallery

located at the Chamber of Commerce Main Street, North Conway

Stop in and view our current exhibit.

The gallery is open Monday - Friday from 9:00 to 5:00 356-2787 • www.mwvarts.org • info@mwvarts.org



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All just 2.5 hours from Boston and 30 minutes from Lincoln and North Conway. ©2015 Omni Hotels & Resorts

stashes. After a day on the slopes, come inside and relax with award-winning lodging and dining.

SKI magazine of best in the East for grooming for three consecutive years. Explore the state’s largest ski area for cruisers, signature glades and powder

• 2-4-1 WEDNESDAYS Two adults ski/ride for the price of one during non-holiday periods • $25 POWDER & PASTA Ski/ride from 4-8pm and enjoy a pasta dinner Friday & Saturday nights Dec. 26-March 12, plus nightly Dec. 27-31, Jan. 17 & Feb. 14-18 • $50 NEXT DAY UPGRADE For Monday-Friday next day, non-holiday tickets • $99 ZIP & SKI Hit the slopes and soar above them on the Bretton Woods Canopy Tour non-holiday Tuesdays

• CANOPY TOUR 2-FER-TUESDAYS Two guests can take flight for just $110 during *Blackout dates and restrictions may apply. May not be combined with other offers or discounts. Subject to change without notice.

Visit brettonwoods.com/specials for details & other offers! (800) 258-0330


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