7 Strategies for Reducing Patient No-Shows Here are seven strategies to help practices minimize patient no-shows and ensure that patients arrive as scheduled to complete their appointments.
Scheduling efficiency is the heartbeat of a medical practice and practices need to have proper strategies in place to improve this. Relying on efficient and timely medical transcription services is a great idea to manage HER documentation and focus on other important matters like patient scheduling. Still, patient no-shows - a scheduled appointment that the patient neither uses nor
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cancels - are a common concern for medical offices. In fact, missed appointments or patient noshows are a major issue in primary care and medical specialties across the U.S. When patients fail to show up for their appointment, it creates a mess in both administrative and financial sections of a practice. It can affect the schedules of the physicians, staff and entire practice. Though the problem cannot be avoided, patient no-shows can be minimized. A Med bridge Transport study reported that medical practices that proactively work towards minimizing no-shows can reduce no-shows by up to 70 percent. Here are 7 top strategies for reducing patient no-shows
Assign a dedicated staff member to manage scheduling and ensure better management of the physician’s time.
Set up an effective reminder system such as automated patient reminder e-mails and/or text messages.
Reduce wait times.
Educate patients about the importance of keeping appointments as well as timely canceling and rescheduling of office visits.
Prioritize accessibility.
Track data, plan accordingly and take action to reduce the impact of no-shows.
Build a meaningful relationship with patients
Implement all these strategies in your medical practice and see the results. To know more about this topic, check out our blog: Top Strategies for Reducing Patient NoShows
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