PUBLISHER’S EDITORIAL: The silence can be deafening Musings from the MRH founder
About the Publisher
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At Model Railroad Hobbyist, we depend on your feedback to tell us how we’re doing ...
Joe Fugate is the featured expert in many Model-TrainsVideo.com videos, and he’s also the founder and publisher of Model Railroad Hobbyist Magazine. To learn more about Joe, click here.
T
o help that process out, we work very hard to make it easy for you to give us feedback – for instance, you may have noticed the feedback button we place on each and every article in the magazine (see figure to the right).
can only make assumptions, and we’ll probably assume the worst. To this end, we’re adding a new feature to the feedback section as of this issue: the ability to give each article a rating on a 5-star scale. Please click the feedback link on all articles you read and leave a rating. That way we can tell how we’re doing and when we get articles that rate well, we’ll work hard to publish more of them.
Of course, we’d like it even more if you take the time to post some actual feedback. Believe it or not, we actually like getting critical feedback. Sure, atta-boys are nice, but it’s the critical feedback that helps us improve the magazine. We consider MRH to be your magazine – that’s one reason why we call ourselves Model Railroad Hobbyist – you, our audience, matter to us greatly. The truth is, if you’re not happy with MRH, then no one is happy.
Have you ever clicked that button on an article? We hope every one of our readers will answer yes! We rely on the feedback posted for the articles to tell us how you feel about an article. When we post what we feel is some of our best work and we don’t get any feedback posts, we take that to mean you were not impressed. When that happens, we’re much less likely to do another article of that type very soon. So if you like an article, press the feedback button and tell us so! If you don’t take the time to let us know, we
Page 12 • Issue 10 • Nov/Dec 2010 • Publisher’s Editorial, page 1
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