MARCH 2010
Lucky Winners
ARTURO Brentwood $1,500
We’re going totally mad during March Mayhem and giving away a mess of cash plus a brand new Camaro! What will you win? Watch for random drawings every Monday, Wednesday and Friday from March 1 through 29. Winners get to play Double or Nothing Basketball with a guaranteed prize of $150, but can you
double it up to $599? Plus get one entry for every 100 points earned March 1-30 for the Grand Prize drawings on March 31 starting at 6 p.m. Win your share of $86,000 in prizes including a new SS Camaro (valued up to $50,000)!
Jackson Rancheria Casino & Hotel
Meet Our
GERALDINE Clements $3,000
Must be present to win. Winners have ten minutes to claim prize or prize will be forfeit and a new name drawn. All entries must be activated after 5 p.m. on March 31 by using your Dreamcatcher’s Club® card anywhere at Jackson Rancheria, including in any active slot machine, being clocked in at the Table Games area, swiping your card at any kiosks and logging in at the Gift Shop, Restaurants, and Gas Station. Once activated, your entries are eligible for the drawing. Only activated entries are valid.
The luck of the Irish extends to everyone on St. Patrick’s Day, and this year you can win your share of $10,000 in Lucky Bucks just by playing with us on Wednesday, March 17. Simply play with your Dreamcatcher’s Club® card anytime between 8 a.m. and midnight. Watch for our hosts dressed as leprechauns conducting random hot seat drawings. Winners get $500 Cash and everyone at the bank or table gets a shamrock pin.
JACKSON RANCHERIA CASINO & HOTEL
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THE ARROW •MARCH 2010
EVA Modesto $2,160
MARSHA French Camp $1,540
Celebrating 25 Years
Win Leapin’ Lucky Bucks on St. Patrick’s Day
Celebrating 25 Years
Meet Our Celebrating 25 Years of Loyal Players
Lucky Winners
RICHARD Stockton $3,711
Bob Paoluccio
“Kudos to Jackson Rancheria Casino. There is something very good about Jackson Casino that all other casinos do not have and cannot duplicate. For me, I’ll call it a comfortable place to visit. And I have been a regular visitor since it was primarily a Bingo Hall, a few slot machines, little paper pull tabs (match and win), a small Snack Bar that served good fast food, and good service. “I’ve seen the Casino grow over the years. And it gets better each and every time I visit. The grounds with the Christmas decorations makes one feel at home. All of the employees that I meet are my favorites and all of them are always courteous. They call me the ‘Hot Chocolate Guy’.”
her brother or her son or both would be in there having coffee. They were all so friendly and made you feel like part of the family. Over the years we have seen many changes and growth in the Rancheria. Her passing was a great loss to all who knew her - she was one heck of a lady.” “Its hard to believe it has been 25 years. Happy Anniversary Jackson Rancheria.”
Thanks For Playing, Rancheria Style!
Mary & Tom Martinez
Jackson Rancheria Casino & Hotel
LOUIS Stockton $1,816
LISA Ben Lomond $3,989
GENE Tracy $2,200
Mary and Tom Martinez have been coming to Jackson Rancheria since 1985 when they bought property in the area and began building a new home. “The Rancheria was a great outlet for us as far as entertainment,” recalls Mary. “I love Bingo. At that time there were few slot machines - we used to play in all the tournaments - Men’s, Ladies, Seniors. The young men that were running the tournaments were all so super - there was Leon, Ben, Robbie, and Mike, just to name a few.” “We would have breakfast in the little cafe in the Bingo Hall and felt very lucky the mornings Margaret and
Bob Paoluccio
MARCH 2010 • VOLUME 9 • NUMBER 3
Jackson Rancheria Casino & Hotel • 12222 New York Ranch Road, Jackson, CA 95642 800-822-WINN • JacksonCasino.com The Arrow is published monthly by Jackson Rancheria Casino & Hotel. No part of this publication may be reproduced without the prior written consent of the publisher. The Arrow shall not be liable for any errors in the publication. The publisher does not assume responsibility for statements made by advertisers. Management reserves the right to modify or cancel any promotion, event, activity, or program at any time without prior notice. Gaming Problem? 800-GAMBLER
Vice President, Marketing & Special Events: Ron Olivero Director of Marketing: Mike Pistoia Content Developer: Carol Cook Graphics Manager: Cleave Dal Porto
© 2010 Jackson Rancheria Casino & Hotel. All rights reserved. MARCH 2010 • THE ARROW
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JACKSON RANCHERIA CASINO & HOTEL
There’s still time to qualify for the Spring Championship Event in the Poker Room on Tuesday, March 30 at 10 a.m. Qualifying tournaments continue through March 29 every Sunday and Monday at 7:30 p.m and Tuesdays at 2 p.m. Buy-in is $25 + $5 for $3,000 in tournament chips with an optional add-on of $5 for another $1,000 in
chips. Rounds are 15 minutes. Buy-in for the Championship Tournament is $225 + $25 for $10,000 in tournament chips. Rounds are 30 minutes. The tournament champion will receive a Jackson Rancheria Poker jacket in addition to the tournament winnings. Stop by the 24-hour Poker Room for more information.
What will you win in the Big Wheel Deal?
Stop by the General Store & Gas Station anytime in March and April for a chance to spin our Big Wheel and win prizes. Every minimum $10 gas purchase at the Gas Station in March & April earns a stamp on your Big Wheel Deal card. Fill your card with $250 worth of stamps and spin the Big Wheel. Every spin is a winner. Prizes include (while supplies last): Promo Slot Play, Dining Credits, Coffee Café drinks, Bucket of Chicken & Fries, Car Wash, Jackson Rancheria Coffee Cup,
Slurpee or Soda, and Cool Packs. The General Store & Gas Station on the corner of Dalton Road & Highway 88 is open 24 hours. Remember, Dreamcatcher’s Club members get a ten cent discount on all fuel purchases.
Must be a Dreamcatcher’s Club® member to participate. Minimum $10 single gas purchase required per stamp. Must surrender receipt for stamp. All stamps must include date, time, initials & badge number of issuing employee. An invalid stamp voids the entire card. Cards must be redeemed for spin no later than 11:59 p.m. on Friday, April 30, 2010. All prizes limited to supplies available. Lost, stolen or damaged cards will not be replaced. Cards are void if copied, transferred, purchased, sold, or damaged. Cards have no cash value. Every card must include player’s name and valid Dreamcatcher’s Club® account number in order to spin the wheel. Management reserves all rights.
Experience Rancheria Style® service
JACKSON RANCHERIA CASINO & HOTEL
called about three people and got them to open up a room for us. This was late in her shift and she was off for the next couple of days. Asking for something late on someone’s Friday isn’t something I’ve found works. But she helped us out and went to check on us later to make sure all was good. We all found the hotel lady and the rest of your staff very polite and helpful. We will be back and also have told many of our friends to try you out. You should be very proud of your people, and please let them know that I think they are great. Steve W. Sonoma
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THE ARROW • MARCH 2010
If your Dreamcatcher’s Club number is listed below you’ve won $50 Promo Slot Play valid March 4-11, 2010. It’s already loaded on your card and ready to play!
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Celebrating 25 Years
Dear Jackson Rancheria, I’m writing you personally because I feel you should know how wonderful your people, Hotel and Casino are. (Recently) my aide and I had gone to (another casino). After about six hours we wanted to move on. We had family tell us that we should try Jackson, so we decided to check your place out. The lady (Sandy) at the Players Club was very nice. Sandy went out of her way to make sure we knew all about the casino. Then at 10 p.m. we realized we were tired and should not try to drive back home (Sonoma). Sandy got on the phone and
LUCKY NUMBERS
Jackson Rancheria Casino & Hotel
Spring Poker Championship Tournament March 30
Celebrating 25 Years
Meet Our
Lucky Winners
Big Weekend = Big Winners While the world watched the Saints win the Super Bowl, Jackson Rancheria players were also taking home winnings. On Saturday we gave away tailgate gift packs and lots of cash, with Neng from Stockton taking home the $10,000 Grand Prize. Then on Super Sunday Primitivo from Galt drove away in the Ford F150 Truck with the Ultimate Tailgate Package. Congratulations to all our winners.
JESSE Stockton $2,091
Jackson Rancheria Casino & Hotel
FRED Stockton $16,000
Dolores won $4,400!
Souri won $4,400!
Reynaldo won $4,400!
MARLENE San Jose $1,440
PRAPAPORN Sacramento $2,000
Primitivo won the Ford F-150 with the custom tailgate package! MARCH 2010 • THE ARROW
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Executive Host Chris Gambol, left, and Special Events Coordinator Chad Lewis, right, present Neng with her $10,000 prize! JACKSON RANCHERIA CASINO & HOTEL
The 32nd annual Mother Lode Hot Jazz Party, sponsored by Jackson Rancheria Casino & Hotel, will be held on Sunday, April 25, featuring nine hot bands in six locations around Jackson. This year’s locations are the American Legion Hall, Elks Lodge, Mel & Faye’s Diner, Thomi’s restaurant, Denny’s, and Teresa’s Place. Bands scheduled to appear include SpeakEazy Jazz Orchestra, Creole Jazz Kings, Catsnjammer, SpeakEazy Jazz Orchestra will perform at the 32nd JassCity, Natural Gas Jazz Band, Annual Mother Lode Hot Jazz Party on April 25. Mission Gold, Midnight Rose, and Reserve tickets over the phone using a King Cotton. Acts subject to change. The bands will rotate between the locations credit card by calling 209-223-8477. Party goers can also enjoy a Saturday from 11 a.m. to 6 p.m. Party badges are $17 in advance (by night dance at the American Legion Hall April 15) or $20 on the day of the event from 7 p.m. to 10 p.m. featuring JassCity, and all-you-can-eat breakfast at the Elks and are available: Lodge on Sunday from 8 a.m. to 10:30 At the Jackson Rancheria Box Office By mailing checks made out to Jackson a.m. for just $7. Continuous free shuttle service Rancheria Casino & Hotel to: Jackson Rancheria Casino & Hotel, Attn: Special between all venues will be provided by Events, 12222 New York Ranch Road, Jackson Rancheria. This year’s event benefits the Jackson Jackson, CA 95642 no later than April 15. Revitalization Committee and the ARC Please include $1 for shipping. Program of Amador and Calaveras. Over the years, the party has raised more than $290,000 for local organizations. See next month’s Arrow for the program, Look for Jackson Rancheria’s schedule, and complete th booth at the 38 annual Dandelion details. Days in downtown Jackson on
Meet Our
Lucky Winners
PAULINA Stockton $1,440
Jackson Rancheria Casino & Hotel
32nd annual Mother Lode Hot Jazz Party coming April 25
LARRY Shingle Springs $4,000
Look for us at Dandelion Days
JACKSON RANCHERIA CASINO & HOTEL
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THE ARROW •MARCH 2010
RICHARD Sacramento $3,600
KAO Sacramento $1,565
Celebrating 25 Years
Saturday and Sunday, March 20 and 21, from 8 a.m. to 5 p.m. This annual St. Patrick’s Day celebration is a free, family-oriented event that includes an outdoor bazaar and flea market featuring antiques, relics and collectibles, arts and crafts, and much more. There is also lots of fun, food, street entertainers, and even a 5K run. Dandelion days is the Jackson Lions Club’s largest fundraising effort and benefits student scholarships and community events. For more information visit jacksonlionsclub. org.
Celebrating 25 Years
Meet Our
Lucky Winners
MAY Wilseyville $1,817
Jackson Rancheria Casino & Hotel
DOROTHY Tracy $1,405
HEAYOUNG Lathrop $27,860
49er Treasure Trail Clues You in to Amador County
Visit Amador County on March 27 & 28 for a two-day treasure hunt that will lead you on a clue-solving spree through historic downtowns, a castle, gold mine, vineyard, water-powered foundry, and pioneer grocery store. Come as your favorite adventurer, from Indiana Jones to Frodo Baggins, or come as yourself. The event is great for all ages. The 49er Treasure Trail adventure is a fun way to tour Amador County while learning a little bit along the way. The game hours are 10 a.m. to 5 p.m. on Saturday, March 27, and 10 a.m. to 1 p.m. on Sunday, March 28. You can play the whole weekend, one day, or just a few hours. Participants receive a program with rules, clues and Play Spots, a lanyard and ID, and a gunny sack to hold tokens. Solve a clue and receive a token worth ten points. Points can also be earned by stopping in businesses that are Play Spots. Guidelines will be posted at each business on how to earn Play Points. Prizes will be given for the most tokens and play points earned, plus other awards like who traveled the furthest, most fun team, greenest
team, etc. Prizes include hotel rooms, meals, merchandise, show tickets, and gift certificates from local merchants. Registration is now open and costs $10 per person. Players are encouraged to form teams to play the game. Online registration is available at touramador.com. For more information, visit touramador.com or phone 877-868-7262.
Another Happy Winner!
Enrique from Stockton won $27,677.15 on a Golden Fusion multi-link progressive slot machine. Nice!
FIASILI Stockton $3,000
MARCH 2010 • THE ARROW
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JACKSON RANCHERIA CASINO & HOTEL
Our popular gift promotion for Dreamcatcher’s Club® members returns this month. The Gift of the Month will take place on one day each month. For this month, it is Monday, March 29. Our inaugural gift is an elegant box designed to hold a complete set of our 25th anniversary commemorative chips. The five $5 chips are not included with the box. They can be obtained at any table or the Main Street Cage as they are released monthly throughout the year. The first chip features Margaret Dalton. Then the next four display logos Jackson Rancheria has used over 25
years. To get your chip box, just earn 1,000 points between 12:01 a.m. and 10 p.m. on Monday, March 29. Then visit one of our kiosks to print out a receipt. Take the receipt to the redemption area in the Eagle’s Nest between 8 a.m. and 10 p.m. on March 29. Gifts of the Month are distributed on a first come, first served basis, while supplies last.
Visit our booth at the Stockton 99 Spring Fling
JACKSON RANCHERIA CASINO & HOTEL
excitement in the air. This year promises to be even better than the first with new faces and old faces alike returning to burn up the asphalt on the high banks. The New Stockton 99 Speedway is located at 4105 N. Wilson Way, a quarter mile west of Highway 99. For more information on tickets and times contact the Speedway office at 209-466-9999 or visit stockton99.com.
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Celebrating 25 Years
Race car fans be sure to drop by our booth at the Stockton 99 Speedway Spring Fling on Saturday, March 20. We are the major sponsor of the Spring Fling, which includes 199-Lap Enduro, Basically-4Cylinders, Mini Trucks/Mini Stocks, and Powder Puff. This is the second full season of the New Era at Stockton 99 Speedway and you can feel the
If your Dreamcatcher’s Club number is listed below you’ve won $50 Promo Slot Play valid March 11-17, 2010. It’s already loaded on your card and ready to play!
Jackson Rancheria Casino & Hotel
Get your Gift of the Month
LUCKY NUMBERS
MARCH 2010
Celebrating 25 Years
T HIS MONTH AT JACKS O N R SUNDAY
MONDAY
X 3 INTS LOT PO
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Jackson Rancheria Casino & Hotel
Earn Triple Points on all Slot Play every Wednesday & select Saturdays in March!
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CELEBRATE OUR 25TH ANNIVERSARY
5X Slot Points 2-5 AM & 2-5 PM
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5X Slot Points 2-5 AM & 2-5 PM
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CELEBRATE OUR 25TH ANNIVERSARY
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Blackjack Tournaments Mondays & Wednesdays
$4,000 in Cash Prizes! $30 buy-in
Limited to the first 84 players (no re-buys) Dreamcatcher’s Club discounts available on Mondays
JACKSON RANCHERIA CASINO & HOTEL
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Slot Tournaments Tuesday Slot Tournament Tuesdays Noon to 9 p.m.
Senior Slot Tournament Thursdays 9 a.m. to 5 p.m.
Win up to $500 in Promo Slot Play THE ARROW • MARCH 2010
Poker Room Tournaments
Monday - Thursday
10 a.m., 2 p.m. and 7:30 p.m.
Friday 10 a.m. and 2 p.m. Saturday 10 a.m. Sunday 10 a.m. and 7:30 p.m.
Celebrating 25 Years Jackson Rancheria Casino & Hotel
Community Calendar
There’s Always Something Happening in the Gold Country! Kennedy Gold Mine Tours Jackson Every Saturday, Sunday and holiday March through October The Kennedy Gold Mine is open every Saturday, Sunday and Holiday, March through October. Admission is $10 for ages 13 to adult, $6 for kids 6 - 12, and free to those under 6. Group tours are available, by reservation, all year. The admission price entitles you to a highly educational tour of the grounds, about 1.5 hours, or you may purchase a self-guided tour book in the gift shop and wander on your own. Some prefer to bring a picnic lunch and just soak in the ambiance of this historic spot. For more information visit kennedygoldmine.com or call 209-223-9542. Preston Castle Tours Ione 1st & 3rd Saturday, March - October (no holidays) 10 a.m. - 1 p.m. Enjoy a tour of this amazing “castle” built between 1890 and 1894. The land was purchased to house the Preston School of Industry, established by the State Legislature as a progressive action toward rehabilitating, rather than simply imprisoning, juvenile offenders. On June 13, 1894, the first wards were accepted at the Preston School of Industry, which closed in 1960. The Preston Castle overflows with craftsmanship both inside and out that is rarely seen in modern buildings. Bring your camera. Admission is $10 for adults, $5 for kids 14 and under. For more information, prestoncastle.com or call 209-256-3623. Dirk Hamilton with David Gans Sutter Creek Theater Saturday, March 6, 8 p.m. “Brilliant songwriting and goose-bump-inducing singing. Dirk Hamilton’s writing can’t really be compared to anyone else; maybe a shot of Hiatt, a double shot of Van Morrison, and a kiss from the angels will suffice as a description” said the Sacramento News & Review. David Gans is known far and wide as the light behind the widely syndicated Grateful Dead Hour
radio program, several books on the Dead and a number of intriguing CDs relating to the band and its music. David has in recent years developed a solid following nationwide for his compelling songs and music. Tickets are $17 in advance, $19 at the door. For tickets and more information visit suttercreektheater.com. Behind the Cellar Door Amador County wineries, Plymouth Saturday & Sunday, March 6 & 7 10 a.m. - 4 p.m. The Amador Vintners’ annual “Behind the Cellar Door’ wine extravaganza features tastings of new wines and current releases at over 30 Amador wineries, along with gourmet food & wine pairings, live music, and entertaining seminars designed to enhance your knowledge and appreciation of wine. The event is held rain or shine. Presale tickets are $50 per person for the weekend or $35 for Saturday or Sunday only. Tickets at the door are $60 for both days and $40 for one day. Designated Driver tickets are $10. Must be 21 to participate. For more details and to order tickets visit amadorwine.com. Patrick Ball performs O’Carolan’s Farewell to Music Sutter Creek Theater Saturday, March 13, 8 p.m. Patrick Ball is one of the premier Celtic harp players in the world and a captivating storyteller in the Celtic tradition, blending the glorious tones of the wire-strung harp and spoken-word magicianship into rich theatrical performance. “O’Carolan’s Farewell to Music,” conceived and performed by Patrick Ball, and written by Patrick Ball and Peter Glazer, is a one-person musical theater piece which brings to the stage the legendary life, turbulent times and captivating music of this most celebrated Irish artist. Tickets are $17 in advance, $19 at the door. For tickets and more information visit suttercreektheater.com. 49er Bypass Challenge Highway 49 between Sutter Creek and Amador City
Saturday, March 20 Registration for the third annual 49er Bypass Run/Walk Challenge will begin at 7 a.m. with an awards ceremony to follow at noon. The event includes a one mile fun run/walk, 5K and 10K adult runs. All events start on Main Street in downtown Sutter Creek. For more information visit goacra.org or call 209-223-6349. Hello Spring Amador Flower Farm, Plymouth Saturday & Sunday, March 27 & 28 9 a.m. - 4 p.m. A celebration of the beginning of spring inviting everyone to see gardening demonstrations by local Master Gardeners, Bonsai experts and Rosarians. The nursery will be filled with plants and the gift shop bursting with new items for spring. Take a free tram ride tour of the farm (weather permitting). Free admission, free parking. For more information visit amadorflowerfarm.com. Ladies Night Out Downtown Sutter Creek Saturday, April 17, 5-8 p.m. The Sutter Creek downtown merchants will roll out the red carpet for ladies with an evening of shopping, in-store specials, and refreshments. (Don’t worry gentlemen, you are welcome too.) No purchase necessary for spectacular raffle prices. For more information visit suttercreek. org or call 209-267-1344. AAUW Home Tour Town of Volcano Saturday, April 17, 11 a.m. - 4 p.m. The Amador branch of American Association of University of Women (AAUW) will hold their 2010 Home Tour in Volcano. For more information call 209-245-6052 or visit aauwamador.org.
To list your event, call (209) 223-8139 or email ccook@jacksoncasino.com
Thanks for Visiting Amador and Calaveras Counties!
We’re looking for the best Rancheria Style® recipes. You know, the recipe you go to when you’re in the mood for comfy home cooking that just seems to make everything better. Recipes of all varieties are welcome - breakfast, lunch, dinner, soup to salad, hors d’oeuvres to desserts, tailgate to formal. Entries for the Rancheria Style® Recipe contest can be submitted through March 31, 2010. Each month, beginning in April 2010, our Food & Beverage staff will select up to four recipes that demonstrate Rancheria Style® cooking. Each winner will receive fame far and wide: • Recipe published in an issue of the Arrow
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Rancheria Style® Recipe Contest rules
Each recipe must include your full name, mailing address, phone number(s), and email address (if applicable). All recipes must be original and owned exclusively by the contestant. The contest is open only to amateur home cooks. Be specific with measurements, directions and the size of cans, packages, and pans so that others can successfully make your recipe. Recipe directions must be clear and contain the following: Name of recipe, number of servings, list of ingredients with specific quantities in order of use, complete preparation directions including pan size, cooking time, and temperature. Contestants may enter more than one recipe but only one recipe may win each month. Jackson Rancheria reserves the right to alter recipes for serving at any Jackson Rancheria restaurants. You may include a few words about
JACKSON RANCHERIA CASINO & HOTEL
• • • • •
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your recipe, any compliments you have received on it, and any variations you recommend. If duplicate recipes are received, the entries with the earliest postmark or email date stamp will be considered. Recipes will be judged on the following criteria: Taste 40%, Ease of Preparation 40%, Appearance 10%, Originality 10%. Decisions of the judges are final. All recipes become the property of Jackson Rancheria Casino & Hotel. Jackson Rancheria reserves the right to publish or advertise the recipes and names of contestants without compensation. Jackson Rancheria is not responsible for lost recipes.
Mail recipes to: • Rancheria Style® Recipe Contest, Jackson Rancheria Marketing Department, 12222 New York Ranch Road, Jackson, CA 95642 • Or email to ccook@jacksoncasino.com
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THE ARROW • MARCH 2010
If your Dreamcatcher’s Club number is listed below you’ve won $50 Promo Slot Play valid March 18-24, 2010. It’s already loaded on your card and ready to play!
12182 18088 25864 29715 38183 46298 48644 51388 52761 54531 60742 64380 65210 67316 67783 68935 77716 81935 83243 83430 83945 84486 85044 86371 87573 90012 90319 95304 96145 100597 107398 119288 123577 129053 129094 129169 133745 135157 135774 136851 138278 139768 151781 151883 156631 160029 162672 171463 172424 175954 177463 179834 187899 188118 190767 194912
198270 199039 206374 207069 209612 211484 215323 215898 219780 228314 228400 229465 230540 231618 233800 234977 239206 240734 243060 248938 253100 253606 253890 254657 255631 256089 256100 256236 257550 258698 260171 264375 266043 268914 274404 275937 276242 277501 278679 280962 289948 291092 293143 293940 296359 302691 305279 307056 307911 309573 312255 315312 316923 321488 324764 324852
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Celebrating 25 Years
•
(beginning in April 2010) • Featured on a Raging River buffet (beginning in April 2010) • $250 Gift Certificate from the Biggest Little Kitchen Store in Jackson • Plus $250 cash! In addition, winning recipes as well as a selection of other entries will be compiled into the “Jackson Rancheria Style® Cookbook,” which will go on sale in November 2010 just in time for the holidays. All proceeds from sales of the cookbook will go to charity. The recipe contest is open to both guests and employees of Jackson Rancheria. So, what dish makes you think “now this is Rancheria Style®”?
LUCKY NUMBERS
Jackson Rancheria Casino & Hotel
Do you have the best Rancheria Style® recipe?
Celebrating 25 Years
Meet Our
Lucky Winners
‘Shop Jackson’ program continues 99¢ Entertainment Store 50% off your first 10 items
A.C.T. Retractable Screens
SHERRY Sutter Creek $4,203
Will pay sales tax on any screen door installation
Abendrose - D.J. Stephens Skin Care Salon
$10 off any facial treatment and 10% off products same day as facial
Absolute Service
$50 off windshield replacement; FREE Chip repair
All About Real Estate
$100 on Dreamcatcher’s Club® Card upon close of escrow with All About Real Estate
Jackson Rancheria Casino & Hotel
VERNETTA Stockton $1,227
All Power Brokers Real Estate
$100 Credit toward your closing cost if you are represented by an All Power Broker Real Estate Associate. Free Market evaluation.
Amador Fireside Center
Come in, enter our drawing for a FREE fireplace, receive 30% off selected items
APS Associates, Inc.
ANNA Stockton $2,097
Make an appointment for a complimentary investment portfolio review and receive a FREE copy of Wall Street Journal #1 best seller “Who’s Got Your Back” by Keith Ferrazzi. Limit one copy per family.
Bank of Amador
6-month service charge waiver on new checking. 0.25% discount on new loans. 0.25% bonus on new time deposits. Cannot be combined with any other offers.
Bev-Ann’s Salon
JAMES Bethel Island $18,000
Buy 1, get second item half off equal or less value, excluding dermalagica
MARCH 2010 • THE ARROW
Biggest Little Kitchen Store / Home & Farm Supply
Buy 1, get 1 FREE gadget each time you shop our new location
Big O Tires
10% off ALL auto repairs and maintenance. 50% off tire installation w/tire purchase.
Blackwell Beauty Studio
$10 off any beauty services $20 or more or $2 off any beauty products over $10. Enter free daily drawing.
Blue Oak Veterinary Hospital
$5,000 Drawing Winner
Buy & Sell Press
One Free Special Effect when you call in your classified ad and say “Dreamcatcher” worth up to $34!
Kellee Davenport, second from left, was the winner of the $5,000 Shop Jackson drawing. Shown with her are, from left, Ron Olivero, Vice President of Marketing, CEO Rich Hoffman, and Martha Perez of Jose’s Mexican Restaurant which issued the winning tickets. Photo by Kam Merzlak
Café de Coco
Foothill Renovations
10% off wellness lab work for dogs and cats
$1 Off daily lunch special
Coldwell Banker Award Realtors
$50 Credit towards closing costs for any buyer that writes a new offer after October 1 and closes by December 31, 2009. Offer must be requested prior to entering into a contract.
Dunlop Family Furniture & Mattress
Take 10% off any purchase over $500, excluding clearance items. ALSO, buy any mattress set over $500 & receive free pillow, bed frame & delivery. New purchases only. May not be combined with any other offer.
Excel Electric
FREE! Basic in home energy audit performed by our own energy analyst (a retired utility company energy auditor and inspector). No purchase necessary. Limit one audit per household or business. Appointment required.
FREE kitchen sink with purchase of kitchen cabinets up to $500 retail or bathroom sink with purchase of vanity, countertop & faucet up to $150
Full Circle Trading Co.
10% off on all sterling silver & turquoise jewelry and stone carvings. Cash only.
Galaxy Group
Free Credit Report and Appraisal to be reimbursed at close of escrow
Jackson Cards
$20 in free postage with any picture-plus or above
Jackson Cleaners
10% off all orders. Not valid on alterations.
Jackson Paint Spot
10% discount
Gold Mine Jewelers
15% off in-stock jewelry purchases (some exclusions apply) OR buy one watch battery, get second battery half price
Gordon Hill Flower Shop 5% discount
Hein & Co. Bookstore
20% off on ALL purchases
Holiday Inn Express
15% off regular rate Sunday through Thursday
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Homestead Mortgage
Contractor discount on all paint
Jackson Tire Service
Free alignment with 2 or 4 tire purchase
Jackson True Value
FREE 2010 Calendar! While Supplies Last. Don’t miss this month’s unbeatable “Bargain of the Month!”
JB’s Awards & Engraving
Free engraving on any in-store gift item purchase, or 10% off you choose
JACKSON RANCHERIA CASINO & HOTEL
Lucky Winners
Joseph P Matich Insurance Services, Inc.
Free insurance quote plus free 2010 calendar
Jose’s Mexican Restaurant
Web Site Buy One/Get One Free Suprema Tostada, other available coupons: $1 off any combination every day. Limit one coupon per visit. Not valid for to-go orders.
Law Offices of Gwendolyn K. Christenson
30 minute free consult; $50 off will package or trust update (or) $100 off new trust package. California residents only.
Main Street Emporium
10% off total purchase of $25 or more per dealer
Play It Again Sports
Miguel’s Landscaping
15% off on all new landscape projects
Mother Lode Printing
Free 250 business cards when you buy 250 business cards. Composition charges to not apply to free offer. FREE Day Pass; 50% off enrollment fee. New enrolling members only.
North State Auto Body
Free carwash for 1 year with repair of car over $500. Appointment required.
Picture Place Photography
One free 8x10 wall portrait with each portrait session and package
15% off food purchases
The Celtic Knot
$25 Gift Card with purchase of $100 or more in product.
The Potters Workshop 10% off
The Rusty Rose
10% off any purchase. Any item over $50 receive 10% off and no sales tax.
Real Deal Antiques
Come in and get a “Real Deal” and we also pay your sales tax
Trader Stan
Richard & Sherry’s Wood Carvings, Antiques
Bring Trader Stan your valuables, borrow our CASH, go play! 20% off retail jewelry items.
Trassare Jewelers
15% off all regularly priced jewelry items & FREE ring cleaning and inspection
$2 off Riley’s Best Wash; $5 off any lube service. Not valid with any other offer.
Rise Above Wellness
Travel Professionals
20% off all services and merchandise for our “Stop Smoking” and/or “Weight Loss” program
Sierra Mail & Copy Center
15% off FedEx shipping Monday through Thursday
Skincare by Elizabeth (at BevAnn’s)
Buy 2 particle free dermabrasions, get 1 FREE ($75 value). $10 off classic facial (reg. $55)
$25 discount on a 7 day cruise - plus ship board credits. Based on availability.
TSPN TV
Show your Dreamcatcher’s Club® card for special promotional pricing
Unforsaken Body Art
10% off piercings. 15% off tattoos. Free after care kit with any service. No tattoos on anyone under age 18. No exotic piercing on minors.
FREE Beach Ball with $20 purchase or more. Tuesday Thursday.
Upstairs Antiques J & N Antiques
10% off purchase of $25 or more
Visual Perceptions - Studio 18 & Kate’s Menagerie
Free Home Warranty, up to $350 value. Appointment required.
Sue’s Shoppe
$10 off a $50 purchase (sale items not included) Monday through Thursday only.
Volcano Glass Works
10% off everything, 20% off on items over $500
Waffle Shop
Buy any item off regular menu and get the second of equal or lesser value at half price. Not valid with any other offers, on specials, senior and kids menu.
5% off regular price - shoes and apparel
15
JOSE Galt $3,510
Weatherby-ReynoldsFritson Engineering and Design
FREE 1st consultation with an engineer. Appointment required.
Wells Fargo Bank
Show your Dreamcatcher’s Club card for special promotional offer
Western Health Care Industries 10% off all cash sales
“Shop Jackson” is a program of the Jackson Revitalization Committee in partnership with Jackson Rancheria Casino & Hotel. All offers are the sole responsibility of the individual businesses.
Swensen’s Shoe Store
BRENDA Pine Grove $56,000
One free 8x10 or smaller print of your restored photo with any photo restoration. New at 30 Main St - save 10% at Kate’s Menagerie
Show your Dreamcatcher’s Club® card at any participating business to take advantage of a wide variety of special offers and discounts. There are now 75 Jackson businesses with special offers available to Dreamcatcher’s Club® members. Participating businesses and offers subject to change. Visit JacksonCasino. com for current details.
Stacey Lollar Realtor/Notary
JACKSON RANCHERIA CASINO & HOTEL
Up-Country Pool Center
THE ARROW •MARCH 2010
SILVIA Stockton $1,652
DON Jackson $1,500
Celebrating 25 Years
New York Fitness
Teresa’s Place
Make an appointment Monday -Friday. to become part of our client base and receive market updates, customer appreciation items monthly AND A CASH VOUCHER to be redeemed at any participating merchant. One per family. Limited to first 50.
Riley’s Express Car Wash & Valvoline Express Care
FREE graphic design with any sign order, up to one hour design time
20% off all services provided
Re/Max Gold
Mel & Faye’s Diner
Merzlak Signs
Temple Studios and Productions
30% off any one-time purchase. Not valid with any other offer.
30% off all wood carvings
10% off meal ticket Monday Thursday
Sopes $6.25 all day, every day
Poor Man’s Bronze
Marci@Expressions
50% off any first time service
Tambien Mexican Kitchen
$25 Off (Minimum purchase of $100. Can not be combined with any other offer.)
Jackson Rancheria Casino & Hotel
Meet Our
Celebrating 25 Years
Meet Our
Lucky Winners
TERESA Stockton $3,000
Jackson Rancheria Casino & Hotel
PERLA Stockton $2,430
MELISSA Galt $2,160
ORLANDO Victor $1,371
Meet Executive Casino Manager Jason Combs
Jason Combs has worked at Jackson Rancheria for almost half his life and is one of the longest serving employees. He’s also a prime example of what Rancheria Style® truly means. Although his position as Executive Casino Manager means he deals with challenging and often negative events, he also thoroughly understands the need for and value of great guest service. “The best part of the job,” he says, “is being able to make things right. At the end of the day, that’s what we (Casino Managers) enjoy doing. That makes the casino successful.” “We’ve been given the opportunity and authority from the Tribe to do things on their behalf. It’s a unique opportunity to play the part of the bad guy in the interest of guest service. The front line employees have to deal with negative situations and it is nice for them to have someone else come in and handle it. It saves face for the employees and the casino, and the guests too. We’re the end of the line. The employees can pass the buck to us. We don’t mind the guests being mad at us as long as they keep coming back. Great guest service helps both the employees and guests.” “We don’t take it personally,” he adds. “I very rarely take it home. You have to stay on top of how you manage your stress, what you leave at the door.” Jason got his first glimpses of guest service at a variety of restaurant jobs he held before joining the Jackson Rancheria team. Born in Los Angeles, he grew up in Northern California. After high school in San Jose he immediately started working at a variety of jobs, some full time, some under the table. He was a sandwich maker at Togo’s, and then worked for a number of years at the various restaurants located at what is now the Waffle Shop in Jackson. He did it MARCH 2010 • THE ARROW
Executive Casino Manager Jason Combs all - bus boy, salad bar, waiter, cook. He also worked at the Jackson Taco Bell for a while. “I was living day to day,” he recalls, “no goals, no responsibilities, single, no kids.” See JASON COMBS, page 18
16
Tell us about your favorite employee Is there a Jackson Rancheria employee who always makes you feel special? Or one who went out of their way to make your visit perfect? Tell us about your experiences with our employees and we may spotlight them in an upcoming issue of The Arrow. Simply email your comments to Carol Cook at ccook@jacksoncasino.com. JACKSON RANCHERIA CASINO & HOTEL
Four years before Jackson Rancheria opened our first Bingo Hall, TKC Vineyards was already an established winery in Amador County. Owners Harold and Monica Nuffer started in the winemaking business like many others in the industry - they loved wine. Harold would create homemade reds when he was based in China Lake in the early 70’s; Yes, he was a rocket scientist. In 1981, they built TKC and made the first for-sale batch of Zinfandel, while still keeping his day job and commuting 460 miles one way each month to work at the winery. His skills as an engineer only helped excel his winemaking ability - attention to detail, a bit of science, and a passion for quality is what makes TKC wine a unique and a great wine for any occasion. “We started out making homemade wine for a few years,” recalls Harold. “And after some schooling on the subject, we wanted to start a winery and decided to look for some property where we could get the kind of grapes we wanted.” Harold, Monica, and family,
came to the Amador region in 1978, to purchase property for future retirement with the intent to possibly develop a winery. This led to the small winery being named after their daughters Tierre, Karina, and Courtnay, now known as TKC Vineyards. Like many Amador area wineries, TKC is best known for great reds. Their Cabernet Sauvignon is made from a small grape and small cluster that is unique to this grape clone. This Cabernet Sauvignon clone produces a dark concentrated wine with jammy fruit aromas of plum and berry with soft tannins for a long lasting after taste. It has an elegant youthful flavor now, with a promising maturing beauty. The winery also produces Mourvedre, Zinfandel, Port, and D.O.G. The tasting room is open Saturday from 11 a.m. to 5 p.m., Sunday from 1 p.m. to 5 p.m., and by appointment. For more information visit tkcvineyards.com.
Challenge of Champions features top high school riders
JACKSON RANCHERIA CASINO & HOTEL
and a rodeo. On Saturday, catch the Special Rodeo at 11 a.m., followed by another rodeo. Sunday will begin with a Cowboy Church, followed by the Challenge finals featuring the top ten in each event, and the awards ceremony. The Challenge of Champions helps promote CHSRA’s goals to build character, support sportsmanship, enhance horsemanship, and emphasize the importance of education. For more information and ticket locations, call 916-224-3630.
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THE ARROW • MARCH 2010
If your Dreamcatcher’s Club number is listed below you’ve won $50 Promo Slot Play valid March 25-31, 2010. It’s already loaded on your card and ready to play!
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Celebrating 25 Years
Jackson Rancheria is proud to sponsor the annual Challenge of Champions high school rodeo competition on Friday through Sunday, March 19-21, at the Amador County Fairgrounds in Plymouth. The event is produced by the California High School Rodeo Association (CHSRA) The event features the best high school rodeo riders, plus a special rodeo for young people with special needs, a trade show, and great food. Friday’s schedule includes cutting performances and finals,
LUCKY NUMBERS
Jackson Rancheria Casino & Hotel
TKC Vineyards offers great reds
Celebrating 25 Years
Jason Combs Meet Our Continued from page 16
Lucky Winners
HAZEL Stockton $1,515
Jackson Rancheria Casino & Hotel
DINO Oakley $15,981
JUDITH Jackson $3,726 WILL YOU BE NEXT? YOU Your Town ?????
All that changed the day he had what he calls “a meltdown blow-up day” at a restaurant and walked out. Several days later he came to Jackson Rancheria and was hired on the spot. That was October 1991, over 18 years ago. He started out working the pull tab machines and Bingo, and worked in Slots (then called Video) until he was named a Casino Manager in 2000. Since then he has worked his way up to Senior Casino Manager, Assistant Executive Casino Manager, and finally Executive Casino Manager in May 2008. In that time, Jason says, “The casino has changed tremendously. It’s never stopped changing.” One of the biggest changes was the introduction of TITO - Ticket In Ticket Out - machines, replacing the old machines that printed out a receipt that then had to be cashed. Although some resisted the change at first, that resistance quickly disappeared and pretty much the entire casino world has embraced TITO. For Jason, the most important things are home and family, and he has two of each. “This place is like my home. The people who own this place are like my family. The people who work here, and the guests too, are like my family. I want to thank them. To all who know me, I
thank you. I owe this place more than I can ever repay. I’ll never let them down.” He also has a wife and 4½ year old son who are his main priority away from work. “When not at work I spend time with my son. My wife and son mean more to me than anything. I am trying to foster my son to be a good human being. I enjoy the opportunity to be a parent. My family is my priority right now.” Although known around the casino as something of a comedian, always ready with a joke, always seeing the humorous side of things, Jason has a serious side too. He says following the economy and the recession is something of a hobby with him, and he’s cautiously optimistic. “The last couple of years have been difficult. Looking forward I see a very slow recovery of the economy. We will recover, we always do. I see greatness in the future. When the time comes and things are going good, everyone will enjoy the good times again. It’s going to take a little time. We’re all feeling it. Time will bring good times again.” And Jason has recently taken a big step for himself. He’s quit smoking (and he says it’s OK to mention that so everyone can help him keep on track.) One thing he is sure of is that great guest service is what makes Jackson Rancheria special. “We’re never going to sacrifice guest service. We want our guests to have a good experience here. This is a value oriented business.”
Jackson Rancheria cares about the community
The Jackson Rancheria Band of Miwuk Indians supports the Native American tradition of sharing with and contributing to the local community. Recent donations include $1,000 to the Gold Country Shooters Calaveras High Sportsman Club, $2,500 to the Calaveras County Senior Center, and $2,000 to the Friends of Katie Rose financial assistance for surgery.
Players and Tribe aid Haitian Earthquake relief effort
Jackson Rancheria players and employees once again proved how MARCH 2010 • THE ARROW
generous they can be when disaster strikes. In less than a month a donation box in the casino lobby was filled with $824.97. And our players donated $13,880 in points and comps to the cause. The Jackson Rancheria Band of Miwuk Indians matched the funds dollar for dollar, doubling the $14,704.97 into over $29,000 for the American Red Cross. Thank you to everyone who contributed. With your help, the American Red Cross is making a difference.
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JACKSON RANCHERIA CASINO & HOTEL
12222 New York Ranch Road Jackson CA 95642