Compass, February 2012

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FEBRUARY 2012

Growing Along With Our Communities

Breaking Student Enrollment Records

Sr. Barbara, Pat McKnight, 50 Years and Counting


Febr uar y 2012 Contents

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ACE MCSA’s Project GR ion Grove City Expans es “PACT” Mount Carmel Mak rs ne With Physician Part mmunity’s MCE: Meeting Co Needs Growing Healthcare rowing Patient MCNA: Meeting G Demand Rebranding Employed Physician Strategy rollment Breaking Student En Records t Ministr y Community Benefi 50 Year s and Associate Profiles: Counting e Honoring Excellenc

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Dear Mount

Carmel Stakeh

olders: Welcome to the second ed ition of Compa physicians, vo ss – an electr lunteers, Boar onic magazine d members an “why” behind for associates d other friends what is happen , of Mount Car ing at Mount mel to tell yo Carmel. u the The theme o f this edition is “Investing In investments M Our Future” ount Carmel – focusing on is making in o in our comm the significant ur facilities, in unity. We can our programs take pride in commitment and services, th es to grow along e investments and with the com which reflect strongly positi m Mount Carm un on Mount Car ities we serve. el’s mel for contin These investm being shaped uing success in by healthcare ents also the new health reform, State and Federal bu care environm dget challeng ent There are arti es an d market forc cles about th es. e investments St. Ann’s curr we are makin ently under w g in the expans ay, the expans early last year ion of Mount ion of Mount , the expansio Carmel Carmel New n of healthcare Grove City an A lb any completed se d Southwest rvices in Moun Franklin Coun t Carmel Wes process in pr ty announced t’s service area ogress for Mo last June, and unt Carmel Ea of There are addi a st st ra to tegic visioning tional articles assist in maste about the inve r Group, in Mo ca m pus facilities pl stments we ar unt Carmel C anning. e making in M ollege of Nur ount Carmel sing and in our Medical Community B Finally, this ed enefit Ministr ition contains y. profiles of tw for 50 years an o associates w d who have w ho have work itnessed a sign past five deca ed at Mount ificant amoun des, and an ar Carmel t of growth an ticle about M program held d change ove ount Carmel’s in September r the 20 11 Excellence which recogn and physicians In Nursing Aw ized nurses w who are com ho ards are dedicated mitted to colla to their profe boration with ss nurses. ion We can have great confide nce in the fact investments to that Mount C fulfill our mis armel is makin sion and ensu g the right re our contin uing success in to the future. Sincerely,

Claus von Zyc hlin President & C hief Executive Officer Mount Carm el Health Syst em

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MCSA Expansion

Project GRACE – State-Of-The-Art With Healing From The Heart MCSA is evolving into a regional medical center to meet the increasing healthcare needs of the growing population in its service area. As part of this evolution, the hospital is in the midst of a $110 million expansion project called Project GRACE (Growing Regional Advanced Centers of Excellence). “We are committed to elevating Mount Carmel St. Ann’s into a regional medical center with increased capacity and state-of-the-art clinical services and technologies,” says Janet Meeks, MCSA President & Chief Operating Officer. “Project GRACE is about healing and hope – that’s what we offer at St. Ann’s every single day.” MCSA has experienced tremendous growth over the past several years in inpatient and outpatient volumes as the population in its service area continues to grow and as many area residents seek their healthcare services at MCSA. The populations of Westerville and Genoa Township alone are projected to grow by 25% and 62% respectively over the next 20 years. When completed in Winter 2013, the expansion will include a new patient tower with 30 beds for cardiovascular patients and 30 beds for orthopedic/spine patients; expanded healthcare services; a new hospital main entrance; expanded kitchen and dining facilities; and a parking garage.

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Expanded healthcare services will include cardiovascular care (including capability to provide open heart surgery); oncology/cancer care; orthopedics; neurology/stroke care; vascular care; perinatology/maternalfetal medicine; women’s health/breast health; and spine care. The expansion will enable a clinical innovation through shared space among cardiac services and vascular services, permitting integration of these services for seamless care delivery. This integration is important because 30% of cardiac patients also have vascular disease, and 70% of vascular patients also have cardiac disease. MCSA has been recognized for its clinical quality in the past year. It received accreditation as a Chest Pain Center with Percutaneous Coronary Intervention by the international

Society of Chest Pain Centers; United Healthcare designated MCSA a “Premium Specialty Center” for total joint replacement; Aetna designated MCSA an “Institute of Quality Orthopedic Care Facility” for total joint replacement; and MCSA will seek certification as a Primary Stroke Center by The Joint Commission’s DiseaseSpecific Care Certification Program. “Mount Carmel St. Ann’s is a Westerville institution, in terms of both their physical buildings along our community corridor as well as the legacy they have created as community partners and caregivers,” says Westerville Mayor Kathy Cocuzzi. “We congratulate Mount Carmel St. Ann’s on this achievement and what it means for an even deeper commitment and broader scope of services that will benefit all of central Ohio.”


MCSA Expansion Ground-Breaking/ Ground-Blessing Ceremony Last June 30th MCSA held a ground-blessing and groundbreaking ceremony to celebrate its $110 million expansion. The Most Reverend Frederick Campbell, Bishop of the Roman Catholic Diocese of Columbus, officiated the groundblessing ceremony. Several hundred associates, physicians, volunteers, board members, government officials and community leaders joined in the celebration. Noted guests included Westerville Mayor Kathy Cocuzzi, State Representative Anne Gonzales, and Sister Barbara Holtzinger of the Sisters of St. Francis of Penance and Christian Charity which founded St. Ann’s in 1908. Entertainment was provided by the Judith Dollenmeyer School of Dance, the St. Francis DeSales High School Choir and the Westerville Symphony of Otterbein University.

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Site Due Diligence Phase Nears Completion

Grove City Expansion Supports Aggressive Growth Agenda In MCW’s Service Area Due diligence is almost completed on property in Grove City where Mount Carmel plans to expand our healthcare services to meet the healthcare needs of the growing population in southwest Franklin County. The next step will be to seek the necessary rezoning of the property to accommodate our plans. “During the due diligence process, we’ve evaluated the property for potential environmental and other issues,” explains Brett Justice, MCHS Vice President of Strategic Advancement, who has coordinated the due diligence activities. “We’re expecting final results of the site assessment any day now, and we don’t anticipate any issues that will hinder our plans.” Recall that Mount Carmel announced in July that we were in contract to purchase 112 acres to develop healthcare services at the site of the former Grovebrook Golf Club at Interstate 71 and State Route 665. The site assessment and rezoning must be completed before Mount Carmel finalizes acquisition of the property and proceeds with its plans.

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The complete mix of medical services and amenities to be offered at the site is still to be finalized, but plans already call for a freestanding emergency care and diagnostic center that will operate as a department of MCW. The freestanding emergency department will be similar to Diley Ridge Medical Center located in Canal Winchester, but will not start with inpatient beds and will be whollyowned by Mount Carmel. “This is an exciting time for Mount Carmel to grow along with our communities,” says Sean McKibben, MCW President & Chief Operating Officer. “Grove City is one of the fastest-growing communities in central Ohio, and MCW and its physician partners already are the healthcare providers of choice for many residents.” Nearly two-thirds of MCW’s inpatients come from Grove City and southwest Franklin County.

“I am delighted that my patients will have access to needed healthcare services located right here in our own community,” says Daniel Wendorff, M.D., of Grove City Internal Medicine, Inc. “I think that the Mount Carmel ED presence in Grove City is an excellent addition to the city. For emergency medical services the closeness and convenience for those of us living in Grove City is a great asset,” says Dave Jerome, Operations Manager for MCW Radiology.


New MCW President & Chief Operating Officer

Sean McKibben’s Early Impressions of MCW and MCHS Walking through MCW in the early morning hours, you can almost feel the electricity in the air with the hustle and bustle of activity as associates, physicians, medical residents, nursing students and volunteers go about their work and activities. This is Sean McKibben’s favorite time of day. “It’s a picture of Mount Carmel’s mission in action,” explains Sean, who became President & Chief Operating Officer of MCW last July. While Sean attended Catholic schools from kindergarten through graduate school, he had never worked for a Catholic healthcare system until coming to Mount Carmel. He said he was struck from the very beginning by Mount Carmel’s commitment to its mission. “From my very first interview at Mount Carmel, I could clearly see that the mission drives decision-making – and believe me, that’s very special.”

Sean says that he also has been struck by the dedication and commitment of MCW associates. “Associates take great pride in their work and are committed to serving our patients and one another,” he says. “It’s remarkable to me the number of long-tenured associates who have worked here for 30 or even 40 years.” Sean was also impressed with the loyalty of MCW’s physician partners. “The physicians who choose to practice at MCW are committed to the success of this hospital,” he says. “We are working together to help meet the growing healthcare needs of our service area, and to position

MCW for the future.” (see article “Mount Carmel Makes PACT With Physician Partners”) Sean notes that Mount Carmel has a 125-year legacy of successfully embracing challenges and celebrating many notable achievements. “Despite MCW’s many successes over the past twelve-and-a-half decades,” he says, “I truly believe that our best days are ahead.”

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Mount Carmel Makes “PACT” With Physician Partners Last January, the MCHS Board of Trustees approved the concept of an aggressive growth agenda for MCW’s service area. In doing so, the Board reaffirmed the importance of the hospital for the System’s long-term success and ability to fulfill its vital healthcare and teaching mission. Mount Carmel’s senior leaders asked MCW physicians to partner with them in developing and implementing the aggressive growth agenda by forming a Physician Administration Collaboration Team (PACT). The medical staff leadership appointed 12 physicians to serve on the PACT. “The physicians who choose to practice at Mount Carmel are critical to our continuing success,” explains Hugh Jones, MCHS Senior Vice President of Strategy and System Development. “We can benefit from their insight, history with Mount Carmel and experience to improve quality, safety and service for our patients and position Mount Carmel for the future.” Mark Ricaurte, M.D., CoChair of the MCW PACT, says that the medical staff is pleased to be engaged as Mount Carmel’s strategic partners. “We are committed to working together for our mutual success and to meet the healthcare needs of MCW’s service area,” he says. Because of the early success of the MCW PACT, two additional PACTs have been formed to pursue strategic initiatives.

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An MCE PACT was formed to oversee the strategic visioning process that will be used to develop a campus master facilities plan designed to help meet the growing healthcare needs of MCE’s service area. The MCE PACT, like its MCW counterpart, has also adopted a focus on primary care network development and physician ease of use issues.

A Breast Health PACT has also been formed to oversee the development of a System-wide comprehensive breast strategy to enhance timeliness of breast cancer diagnosis and treatment, and to standardize care around best practices and the use of nurse navigators to assist patients and their families.


On Eve Of 40th Anniversary

Positioning MCE To Meet Community’s Growing Healthcare Needs When MCE opened in April 1972, the surrounding area was largely farmland with a sparse population and I-270 was under construction but not yet completed. The hospital was built based on the projected growth of the east side of Columbus and eastern Franklin County. As the population of its service area has grown over the past 40 years, MCE has grown along with the communities it serves to help meet their increasing healthcare needs.

Over the years, MCE added a critical care core, expanded the surgery department, built the South Tower, added and later expanded maternity services, expanded emergency services, built a new heart center offering comprehensive cardiovascular care and constructed the Bruce E. Siegel Center for Health Education. MCE is again evaluating the healthcare needs of its service area. “We have conducted a strategic visioning process to assess the growing

healthcare needs of our communities,” notes Paula Autry, MCE President & Chief Operating Officer. “We are using the results of this assessment to position MCE to meet those needs.” A Physician Administration Collaboration Team (PACT) is overseeing MCE’s strategic visioning process and the development of a master campus facilities plan (see article “Mount Carmel Makes PACT With Physician Partners”).

MCE Time Line 1972 - Mount Carmel East is opened on the east side of Columbus. The 233-bed hospital is situated on a 140-acre farm purchased by the Sisters of the Holy Cross in 1908. 1993 - The Bruce E. Siegel Center for Health Education is added onto Mount Carmel East Hospital, to provide a resource for community education. The South Tower is also completed and becomes home to Pre-Admission Testing, 2nd floor Surgery, Orthopedics, Endoscopy and parts of the current Emergency Department. 2003 - Mount Carmel East opens a dedicated Heart Center and a new Maternity Center to better serve the growing population of Columbus’ east side. 2012 - Mount Carmel East celebrates its 40th anniversary.

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National Awards For Quality & Patient Satisfaction

Expanding MCNA To Meet Growing Patient Demand To accommodate ever-increasing patient demand, MCNA early last year completed its first expansion since opening in 2003. In the Fall, an ambulatory surgery center opened in a new medical office building located adjacent to the hospital’s campus. MCNA’s expansion included 18 additional inpatient beds and four shelled operating rooms to be built out for future needs. The expansion also included enlarged space for the Post-Anesthesia Care Unit, Sterile Processing, a family/visitor waiting area and additional parking. “We’ve collaborated with our physician partners to plan MCNA’s growth carefully,” says Richard D’Enbeau, MCNA President & Chief Operating Officer. “We added a significant amount of capacity in 2011 to meet growing inpatient and outpatient needs.”

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The ambulatory surgery center, named New Albany Surgery Center, is a joint venture between a group of orthopedic surgeons who are the majority owners and Mount Carmel. The 16,000-square-foot center has four operating rooms with a fifth room shelled to be built out as needed in the future. The center will help increase inpatient throughput at MCNA since appropriate outpatient surgery patients can be treated in the facility instead of in the hospital. In the Fall of 2011, MCNA received national recognition for its commitment to quality and patient satisfaction. The hospital was named a “Top Performer on Key Quality Measures” by The Joint Commission – an honor that only

14% of Joint Commission-accredited hospitals received. MCNA also was one of only a handful of hospitals nationally to receive a sixth consecutive Press Ganey Summit Award for patient satisfaction. The award is presented by Press Ganey Associates, which administers patient satisfaction surveys for hospitals and healthcare systems (including Mount Carmel) and provides national comparative databases. “Award recipients must rank in the 95th percentile or above for patient satisfaction for a minimum of three consecutive years,” notes Ron Whiteside, MCHS Executive Vice President & System Chief Operating Officer. “MCNA has ranked in the 95th percentile or higher since it opened – a remarkable achievement and strong testament to its commitment to patient satisfaction.”


Mount Carmel Medical Group

Growing Employed Physician Practices Division Implements Rebranding Strategy

Mount Carmel Medical Group (MCMG), Mount Carmel’s employed physician practices division, added 11 new physicians in 2011 – bringing the total number to 133 physicians – and implemented a rebranding strategy to more prominently highlight its identity as a medical group. “MCMG has grown to include 73 primary care physicians in 28 practices and 60 physician specialists in 24 practices throughout central Ohio,” notes Sloan Albert, MCMG Chief Operating Officer. “We will continue to add physicians who are interested in joining Mount Carmel when it will help us meet a community need for access to primary and specialty physician care.”

MCMG’s physicians led the rebranding strategy, including changing the division’s name from HealthProviders. “We wanted stronger brand identification with Mount Carmel to emphasize that we are one clinicallyintegrated medical group committed to delivering exceptional quality and personalized patient care aligned with Mount Carmel and its affiliated physicians,” explains John Heintz, M.D., an internal medicine physician with MCMG–Tri-Village and Chair of MCMG’s Physician Governance Council. This re-branding strategy is a reflection of broader physician-led efforts to position Mount Carmel-owned physician practices – and the System overall – for success in the emerging healthcare environment being shaped by healthcare reform and market forces. MCMG is focused on doing what’s best and doing what’s right for our patients and their families. By offering our patients the highest quality medical care in a convenient, friendly atmosphere, MCMG strives to make the doctorpatient relationship a friendly one and encourages patients to take an active role in their healthcare.

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Mount Carmel College of Nursing

Breaking Student Enrollment Records With innovative new programs driving record student enrollment numbers, MCCN has an eye on the future and is poised for continued growth. In the face of a projected nursing shortage for years to come, MCCN is doing its part to educate the nurses our community will need in the future. With a record 950 undergraduate and graduate students registered for the current academic year, MCCN is among the top 10% of colleges of nursing nationwide in enrollment. Boasting the second largest baccalaureate nursing program in Ohio, MCCN continues to grow by offering new and re-designed programs to meet the needs of both traditional and nontraditional students. Attracting non-traditional students offers one opportunity for growth for MCCN and the nursing profession. A Second Degree Accelerated Program (SDAP) is offered for the increasing number of non-traditional students who have plans to re-launch themselves professionally in a completely new career. The program offers credit for coursework completed in their existing degree and a fast-track 13-month schedule. MCCN also offers an RN – BSN Completion Program for registered nurses who want to increase their education and credentials to the baccalaureate level. Higher education institutions across the country are offering a growing number of online learning programs. “Planned growth is one of our strategic pillars,” says MCCN President and Dean Ann Schiele, Ph.D., R.N. “Online programs offer a cost-efficient opportunity for growth because they eliminate the need to make an investment in bricks and mortar. We can more easily bring these programs to new student populations – even in rural areas.” -12-

For students wishing to take their education to a higher level, MCCN offers five graduate program options leading to a Master of Science (MS) degree – Adult Health, Nursing Administrator, Nursing Education, The Family Nurse Practitioner and the new Adult Gerontology Acute Care Nurse Practitioner (with trauma focus). MCCN partners with other colleges and universities – such as Ohio Dominican University, Wilmington College, University of Findlay and Lake Erie College. These institutions allow their students to begin coursework at the university or college but complete their studies at MCCN.

MCCN also collaborated with Lower Lights Christian Health Center to form the Nursing Center for Family Health on the MCW campus. “Our goal is to provide quality care to everyone who needs it,” said Dana Vallangeon, M.D., the center’s chief executive. “We hopefully can keep patients out of the emergency room, and those emergency-room visits cost five to six times what it costs us to see patients.” The Center helps meet the high demand for primary care to the underserved population in Franklinton and beyond. The Center also serves as a learning environment for MCCN undergraduate and graduate students.


Breaking The Mold For Nursing Education

No Blueprint Fo

r “Typ

ical” MCCN Stu Nursing progra dent ms’ recruiting students are yo materials tell a story – ung, fresh-faced and full of enth career that will usiasm for a make a differenc e in the lives of this picture of others. But a “traditional” nursing studen the story. t is only half of “About half of our students ar age,” acknowle e around the tr dges Colleen C aditional ipriani, MCCN Student Life. “T Director of he other half is older students families – and with jobs, not a lot of tim e. ” Creating and en ga gi ng campus life developing activ for students m ities as diverse eans as they are. M activities that ap CCN hosts peal to its larg e commuter ba ensure that resi se but wants to dent students en joy a rich campu The monthly “D s life as well. ogs on the Patio an activity that ” hot dog cook is popular with outs are a broad range More often, M of students. CCN offers ac tivities that appe resident studen al to either ts or commutin g students. CO more popular SI passes are with commuter students, partic students with ul arly older families. Resid ent students ar become involv e more likely to ed in student go vernance. Offe groups and activ ring a variety of ities allows stud ents to extend education outs their MCCN ide the classroo m to make thei experience even r co llege more fulfilling.

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Community Benefit Ministry Demonstrates Mount Carmel’s Commitment To Investing In Our Community Mount Carmel’s commitment to its Community Benefit Ministry extends far beyond what is required by law. “In FY 2011, Mount Carmel made significant investments to sustain our traditional programs and added new ones based on the community need,” said Sr. Barbara Hahl, CSC, Senior Vice President of System Mission. Our newest service to the community is the Nursing Center for Family Health, which opened on MCW campus in spring of 2011. The MCCN and Lower Lights Christian Health Center (a federally qualified health center in Franklinton) have opened the center to help meet the high demand for primary care to the under-served population base in the Franklinton community and beyond. The Center will also serve as a learning environment for MCCN undergraduate

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and graduate students, particularly those interested in pursuing the Family Nurse Practitioner track master’s degree program. This partnership also led us to host Lower Lights Christian Health Center’s capital campaign kickoff and to make a lead gift of $200,000. The Lower Lights Center, which serves Franklinton and surrounding communities, plans to double its space this year by moving to a new facility nearby. Services range from routine physicals to chronic disease management. Just over a year old, the Street Medicine Program, has also grown

tremendously and continues to positively impact the homeless population in our city. A four-person Street Medicine team journeys through the fields and woods – wherever there is a need – to reach the camps where many homeless people live. The Street Medicine team treats common ailments such as toothaches, colds, high blood pressure and diabetes. As this mission grew, we realized there were mental and spiritual health needs that required attention. A chaplain joined the team, and our services expanded to connect these patients with professionals that can help, such as housing coordinators or social services. PrescriptionEase was created in 2004 to connect our patients and physicians with pharmaceutical companies’ assistance programs. Complementing the inpatient Medication Assistance Programs at our hospitals, PrescriptionEase serves those being discharged, those who receive hospital outpatient services, and patients of Mount Carmel-affiliated physicians. Over its eight-year tenure, the program has assisted 2,300 patients, allowing them to save more than $5.6 million in retail medication costs.


While our organization devotes significant dollars to these efforts, our donors – many of them our own associates, physicians, and volunteers – also support these programs through donations to the Mount Carmel Foundation. It is through Foundation giving that we were able to replace our Outreach and Mammography coaches, fund School at Work programs to invest in our own associates and help sustain the many newly-created programs. More than $275,000 was donated to the Foundation this year through Mount Carmel’s Associate Appeal alone and another $400,000 was raised from

Champagne & Diamonds, the Foundation’s annual fundraising gala. The 2011 beneficiary for Champagne & Diamonds was Mount Carmel Hospice and Palliative Care. The 2012 gala is planned for Saturday, February 11 and will benefit the Mount Carmel Clinical Skills and Simulation Center. Our own physicians took a lead role in the event – the Diamond Sponsor funding was provided by Emergency Services, Inc. (the group of emergency physicians who provide coverage for the MCE and MCW Emergency Departments), and Platinum Sponsors were PNC Bank and Mount Carmel Columbus Cardiology Consultants, Inc., a physician cardiology group.

The Foundation’s role is becoming increasingly important as government funding is slashed. It recently stepped in to help fund the Welcome Home program. Since 1998 Welcome Home has provided a free in-home visit by a nurse with a goal of ensuring that every baby begins their life with a healthy start. When government healthcare funding was cut in FY11, the Foundation stepped in to fill the funding gap. The program will be completely funded by the Foundation in FY12.

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50 Years And Counting – Mount Carmel Through The Eyes Of Our Longest-Tenured Associates Sister Barbara Hahl, CSC Senior Vice President of System Mission Mount Carmel Health System Although Mount Carmel has experienced a great deal of change and growth over the years, one thing remains the same – how much we care for our patients and our community. Sr. Barbara Hahl, CSC, MCHS Senior Vice President of System Mission, fully embodies the care and compassion of the Mount Carmel mission. As well-suited as she is for leading our mission, she didn’t actually start in that department. Sr. Barbara was asked to come to Mount Carmel by Sr. Carolita Hart who was an Administrator at MCE. They had worked together in Salt Lake City, Utah. “I was really excited to come to Columbus. Mount Carmel had a reputation in the Congregation [of the Sisters of the Holy Cross] of being the biggest and the best among our hospitals,” recalls Sr. Barbara. Upon arriving at Mount Carmel, Sr. Barbara was in charge of all non-clinical departments at MCE. After working in that capacity for a few years, she then earned the responsibility for all clinical departments, except Nursing.

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“It was a great challenge for me and a wonderful development opportunity,” says Sr. Barbara. “I really learned how to run a hospital.” For nine months during a transition period, Sr. Barbara was responsible for running MCE. When Sr. Gladys Marie Martin came to Columbus to be President & Chief Executive Officer of Mount Carmel she asked Sr. Barbara to shift her responsibilities to managing and developing all outside businesses including Hospice and Outreach, to name a few. “I was fortunate to receive the full gamut of experience having held many roles of leadership in the hospital setting,” says Sr. Barbara. “I really enjoyed the operational side of things.” As Sr. Barbara was growing in her skills and abilities, Mount Carmel was growing in size and its scope of capabilities. “We added the ICU Unit and enlarged the Ancillary Unit at MCE,” recalls Sr. Barbara. “We were always planning for the future and we were doing things the right way.” Sr. Barbara was also in charge of building the tower at MCW. Sr. Barbara eventually took over the responsibility of Mission Services. She was very happy for the opportunity. “I only left a job when I knew I did all that I could do to make it better,” says Sr. Barbara. “I will never be finished keeping our mission front and center in the lives of our associates.”

Our associates are the ambassadors of our mission and they live it each day through interactions with our patients and each other. “People come here partly for the mission and for the charitable giving we do,” says Sr. Barbara. “We really need to leverage that passion and do more to advance our associates.” “Advancing our mission, growing our associates and investing in our future will keep us on the cutting edge of healthcare,” says Sr. Barbara. “We should never stop asking the question ‘What can we do to make this a better place for associates and the community?’” Mount Carmel will undoubtedly be a better place having benefited from Sr. Barbara’s leadership.


Pat McKnight, MS, RD, LD, FADA Assistant Professor, Nutrition Assistant Director, Dietetic Internship Mount Carmel College of Nursing To hear Professor Pat McKnight speak about her 50 years of employment with MCCN is to hear what living, breathing passion sounds like. Professor McKnight is the Assistant Professor of Nutrition and Assistant Director of the Dietetic Internship program. When she began at Mount Carmel in 1961, the College of Nursing was still the School of Nursing and she was the only dietitian there. Now, MCCN has 5 dietitians working with students at all levels in all programs. Professor McKnight realized the need to integrate classroom learning and practical application. “We saw how clinical learning made a difference in patient care,” “It was very important to integrate these methods of teaching.”

Thanks to efforts from Professor McKnight and the faculty, MCCN is the only college of nursing in the country that has adopted this integrated approach. Professor McKnight has seen her fair share of personal and professional growth over the years. She has been a 50-year member of the American Dietetic Association and has served as the State Policy Chair for the Ohio Dietetic Association for the last 25 years. When she’s not teaching in the classroom, she is lobbying at government offices. “I spend 25-30 hours a week working on legislative activities. I enjoy interacting with our government officials and helping them understand the importance of good nutrition on the health of our communities,” says Professor McKnight. “I love what I do and I am passionate about our purpose and mission.” Building awareness and understanding on the essentials of nutrition with both nurses and their patients has become her personal mission. She knew at a very early age that she wanted to make a difference through nutrition. “The Dean of Students and Home Economics teacher told me about Dietetics in the 8th grade. I was convinced this is what I wanted to do,” recalls Professor McKnight. “What I learned about nutrition is different from what I teach today. Science changes and we have to be lifelong learners to stay current and develop knowledge.”

Professor McKnight is personally committed to growth and development and understands it is extremely important to instill the same in our student nurses. “We must continue to provide growth opportunities for these nurses – they are the future of our organization,” says Professor McKnight. “Investing in this valuable resource is essential for the success of our organization.” Professor McKnight’s professional passion has translated into numerous awards including the 2010 Excellence Award from the Nutrition Education of Health Professionals (NEHP) and the American Diabetes Association Outstanding Advocacy Award. Her personal passion has helped her be instrumental in the lives of her three children, four grandchildren and 16 grand nieces and nephews. With all of her personal and professional commitments for so many years, you wonder if Professor McKnight is ready to take a break. “I can’t ever imagine retiring,” says Professor McKnight. “Nutrition has a critical role to play in healthcare. I am having too much fun. I love what I do. To me, this is more than just a job.”

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Excellence With Distinction

Honoring the 2011 Excellence In Nursing Award Winners It’s about caring with compassion. It’s about going the extra mile. It’s about making a difference in the lives of our patients. It is why we honor the recipients of the 2011 Excellence in Nursing Awards.

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Sponsored by MCCN and MCHS Patient Care Services, these awards recognize and honor healthcare practitioners who all excel in the spirit of care, compassion, leadership and teamwork. The 95 honorees chosen in 2011 are comprised of 84 nurses, 7 nurse leaders and 4 physicians. New categories to the awards this year included Nurse Leader and Nurse of the Year.

The Nurse Leader award recognizes nurse leaders who provide leadership that inspires all nurses to reach their fullest potential. These Nurse Leaders encourage and motivate others, are recognized as role models for the profession of nursing and exemplify excellence in nursing and a dedication to ensuring quality patient care. The Nurse of the Year award recognizes the achievement, commitment and success of nurses who stand out among their peers in the clinical setting by making contributions that go above and beyond in a truly unique way. These recipients were selected from among the Excellence in Nursing honorees at each hospital. The physicians were selected from each campus and were honored for their commitment to collaboration with our nurses. “Our growth and our continued efforts to meet the needs of an ever-changing healthcare environment would not be possible without the high-level of caring and compassion exhibited by our associates, physicians and volunteers,” said Catherine Luchsinger, MCE Vice President of Patient Care Services & Chief Nursing Officer. “Our success as an organization, our dedication to providing patients with the best possible outcomes and our extraordinary collaborative spirit are critical to fulfilling our mission, sustaining our healthcare ministry and investing in our future.”


Here are our 2011 Excellence in Nursing honorees: Mount Carmel Ambulatory Services: Home Care Marge Zimmermann Nurse Leader: Vickie Bullock

Hospice Christina Harris Nurse Leader: Susie Rebert

Mount Carmel College of Nursing: Brenda Beyer Nurse Leader: Toni Chops

Mount Carmel East: Terri Arnold – Brown Krista Ball Jody Cain Julie Calland Lindsey Carpenter Stephanie Estock Karen Forte Mary German Holly Green Emily Hoffman Linda Howell Valerie Hughes Lela Kirkland Michelle Leyland Deb Maharg Christa McKernan Amanda Norton Tara Powell Suzy Regner Jameela Ridgeway Julieta Schafer Heather Scott Sheila Seymour Lori Sussman Nurse Leader: Tara Williams Physician: Jay Wallin, MD Nurse of the Year: Lindsey Carpenter

Mount Carmel New Albany:

Mount Carmel West:

Michelle Iliev Kymberly Pransky Linda Rainey Marty Rupp Angie Svagerko Nurse Leader: Amy Barienbrock Physician: Mark Reno, MD Nurse of the Year: Angie Svagerko

Laura Boyer Christina Chapman Meaghann Clayton Courtney Clifton Rhonda Coleman Quinippie Davis – Cox Lisa Delmatto Annette Duty Sara Frye Teresa Golden Brenda Grace Sharon Jenkins Sarah Koenig Tina Kuba David Loudenslagel Angela Maggard Susan Martin Cindy Michael Theresa Montgomery Sarah Moore Natalie Norris Tom Olson Beth Oman Furbee Tammy Perkins Chad Perry Lydia Salomone Stephanie Schivley Cindy Thomas Rhonda Thrweatt Coryn Wagoner Nurse Leader: Mary Hartley Physician: Robert Hall, MD Nurse of the Year: Susan Martin

Mount Carmel St. Ann’s: Julie Albright Sherry Butler Mallory Deel Michelle Gegorski Molly Gorman Monifa Hawthorne Danielle Hill Tracy Holly Karen Hughes Lisa Kaylor Melisa Keuneke Christina Klemp Lindsay Kolanko Rachel Lanker Mariwin Linsenmayer Deborah Manders Patty McClain Kaytee Meek Amy Mendelson Toni Moose Amy O’Brien Karen Stanich Nurse Leader: Sandi Takach Physician: David Healy, DO Nurse of the Year: Lindsay Kolanko

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Mission Statement We serve together at Mount Carmel in Trinity Health, in the spirit of the Gospel, to heal body, mind and spirit, to improve the health of our communities, and to steward the resources entrusted to us. Compass Compass is produced by the Communications & Public Affairs and Creative Services departments for associates, physicians, volunteers, Board members and friends of Mount Carmel. Editor

Lachandra B. Baker, ABC Art Direction & Graphic Design

Laura Hall Photography

John Alton Mike Elder Chris Steel Contributing Writers

Lachandra B. Baker, ABC Russ Kennedy Beth Watkins Matt Habash Chair, MCHS Board of Trustees President & CEO, Mid-Ohio FoodBank

Claus von Zychlin President & Chief Executive Officer Mount Carmel Health System

Hugh Jones Senior Vice President, Strategy and System Development Mount Carmel Health System

Russ Kennedy Vice President, Communications & Public Affairs Mount Carmel Health System


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