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Business Journal PO Box 510 Salisbury, MD 21803-0510
The Regional Chamber Newsletter
Vol. 16 No. 4
Dedicated to the Principles of Free Enterprise
November 2012
Mobile credit card readers can help increase Salisbury merchants’ sales By Sophia Smecker
SACC Director of Media & Public Relations
Salisbury merchants are now able to set up shop anywhere while still accepting credit cards. Technological advancements have surfaced within the past few years making it easier for business owners to accept credit cards outside their store’s permanent location. One popular form of mobile payment
Executive Club
Perdue Stadium is a “diamond” in the rough when it comes to dining destinations on Delmarva. Page 10
kuhn’s tradition
Kuhn’s Jewelers, a Salisbury landmark for 159 years, is owned by Susan Purnell. Page 18
Annual taxes
Maryland Sales Tax totals for the year shown by local counties. Page 23
INSIDE Ad Directory................................... 6 Barometer.................................... 13 Bus After Hours.....................12, 14 Business Directory................28, 29 Calendar........................................ 9 Director’s Journal.......................... 5 Education ................................... 26 Edward Jones.............................. 20 Health.......................................... 24 Member Profile .....................19, 30 Member Renewals........................ 4 Networking Tip.............................. 6 New Members............................... 6 Personnel File ............................ 22 Salisbury University..................... 27 Shore Land Report...................... 25
Hurricane Sandy is an unwelcome visitor
Hurricane Sandy tested the Delmarva Peninsula with winds and rain. We saw flooding and wind damage, but were much better off than New Jersey and New York who took the brunt of the storm. The Chamber office and many other downtown businesses played an unhappy host to a visit from the Wicomico River. But most of the businesses were busy cleaning up before Sandy was finished punishing Pennsylvania and West Virginia. It will take a few days to get back to normal. It is truly inspiring to see the community rise to the challenge of mother nature and quickly bounce back from the “storm of the century”. This publication was delayed by the closure of roads in Delaware and other storm related measures that were needed to protect the people of Delmarva. We cannot control the weather and did our best to get back on track as soon as possible. Thanks for your patience.
Brad Bellacicco, Executive Director, SACC Bryant Richardson, Publisher, MSP, Inc.
Mobile credit card readers enable traveling merchants to offer credit card payment which is increasing sales since most people don’t carry a lot of cash.
is a mobile credit card reader, which pops into the merchant’s headphone jack on their cell phone or tablet and allows them to swipe their customer’s card. Many companies offer the card reader along with different rates, but some of the most popular are Square, Intuit GoPayment and PayPal. This service is also available through companies like MLJ Processing, which service their customers locally. Mobile card readers have been a great value for businesses, ranging from retail kiosks at the mall to artists setting up booths at a craft fair. Currently, the device is most popular among photographers, mobile food truck owners and craft fair vendors.
When Common Grounds owner, Tri Townsend, began serving coffee and pastries in his mobile café around town, he found that using the mobile card reader was a big advantage because most people do not carry cash. By accepting credit cards, customers began wanting to buy more of his products. Although this technology may be new to some of Townsend’s customers, he said that he has received lots of positive feedback. “It’s really easy to use and allows interaction with the customer. There’s that ‘wow factor’ when the customer goes to sign the phone with their finger,” Townsend said. Customers have also loved the fact that receipts can be sent directly to their cell phone Continued to page 20
Salisbury Area Chamber of Commerce Patrons
Advisor Focus
SALISBURY, MD│FOR LEASE
SALISBURY, MD│FOR LEASE
2120 WINDSOR DR. Back to let experience work for you!
1415 WESLEY DR.
SALISBURY, MD | FOR SALE/LEASE WESTOVER, MD│FOR SALE DEER POINTE PROFESSIONAL PARK OLSEN’S ANTIQUES BLDG.
ED
UC RED • Professional space on 2.73 Acres • 8,000 Sq. Ft.office/medical Retail Building • 4 available units ranging in size from 2500 SF • Room to Expand Existing Building Size to 10,000 SF • Flexible floorplan • Custom finishes available • Highly Visible on US Route 13 Northbound
410-543-2440 | chris.davis@svn.com Contact: Brent Chris Miller, CCIM or Rick Tilghman, CCIM Contact: Brent Miller, CCIM or Rick Tilghman, CCIM Davis http://Lease.SVN.com/WesleyDrive http://Lease.SVN.com/2120WindsorDrive MLS # 427617 MLS # 438162
chris.davis@svn.com Henry Hanna, CCIM, SIOR http://buildout.com/website/19928-lease http://Sale.svn.com/OlsensWestover MLS #427361
SEAFORD, DE│FOR SALE
1118 MAIN ST. 102EAST PARK AVE.
SALISBURY, MD | FOR SALE
SALISBURY, MD│FOR LEASE
TAYLOR’S TRAIL HWY. FARM 8999 OCEAN
150 BY $
$199,000
$14 $699,000 psf NNN
$930/Mo. NNN
allSq. sides of thisSpace great business, • 4,807 Sq. Ft. of Medical/Office Space “I have seen • 1,250 Ft. Office let me help you!” • 3 Offices with Windows • 2 Offices • 7 Exam Rooms w/Sink & Cabinets • Open Work Area & Kitchenette • 3 Nurses Stations & 4 Restrooms • Private Bath withconsultation. Shower Call to set up a free
SALISBURY, MD | FOR SALE
BENNETT AIRPORT
,000
• Over 23 years in Commercial Real Estate • Involved in Brokerage, Development, Financing & Management • I can help you work out your troubled assets with lenders
$12.00/Sq. Ft.
SALISBURY, MD | FOR SALE SALISBURY, MD│FOR SALE 27000 OCEAN GATEWAY
Contact Chris Davis 410-543-2436
SALISBURY, MD | FOR LEASE
SALISBURY, MD│FOR LEASE
12012020 PEMBERTON SHIPLEYDR. DR.
$2,800,000
•• 2,237 SF on 2.56 acres FAA Approval, Hanger Bldg. w/6T Hangers • 26,000 cars per day •• Access 2 Grass Runways and 2300' from both sides 3150' of the highway Includes Shop Equipment & Mowers ••All equipmentallconveys • Tanks pulled/ground clean Contact Rick Tilghman, CCIM 410-543-2459 Henry Hanna, CCIM, SIOR rick.tilghman@svn.com http://Sale.svn.com/BennettAirport http://buildout.com/website/20058-sale
MLS #427047
SALISBURY, MD | FOR SALE
SALISBURY, MD│FOR SALE
706 NAYLOR MILL RD. ST. 635 HOMER
ED
E
$1,275,000 $285,000
• Manufacturing/Warehouse • 3,755 SF Professional office building with income! $3.50 psf • Pre-Engineered • Great cash flowSteel with Split Face Block Office; Clearspan w/20’ Ceilings • Convenient central location • Over 20 parking • Paved Parking andspaces Truck Area • 2010Drive-Thru MAI appraisal Doors for $530,000 • Multiple Contact: McClellan, CCIM ChrisJohn Peek CCIM 410-603-9112 chris.peek@svn.com http://sale.svn.com/102Park http://buildout.com/website/19918-sale MLS #551363
SALISBURY, MD│FOR LEASE SALISBURY, MD | LEASED
31400 WINTERPLACE PKWY. 3 STATE FARM INSURANCE
LEASES COMPLETED THIS YEAR
$5.50/Sq. Ft. $625,000
• 2 Warehouse • 150 acres, 65Units tillable,Available 85 timber • Road system woods and property • Drive-In Doorsthroughout and Truck Dock • One Town existing of dwelling of noLight value on land • Zoned Delmar Industrial • Center pivot irrigation to front part of farm • Located in the G&M Sales Complex Contact John Ben Alder 410-543-2440 Contact: McClellan, CCIM ben.alder@svn.com http://lease.svn.com/8999OceanHighway http://buildout.com/website/54894-sale MLS #437628, 438370
BERLIN, MD│FOR LEASE SALISBURY, MD | LEASED
10231 OLD OCEAN CITYPARK RD. EAST
PROFESSIONAL CENTER
$10 PSF (NNN inc.) $7.50/Sq. Ft. $1033/month +Utilities
PRIC
UC RED
$475,000
• 5,000 Ft.AOffice/Warehouse • Great Sq. Class Professional Office$3.50 Space psf • Warehouse Features 2 Roll-Up Doors • 1,239 SF including reception area, large open & Parts area,Room 2 offices, kitchenette and 1/2 bath • 2• Close Private Offices and andplenty Conference Room to downtown of free parking • Last Unit in Complex Contact Bill Moore 410-543-2440 Contact: John McClellan, CCIM bill.moore@svn.com http://lease.svn.com/2040Shipley http://buildout.com/website/21064-lease MLS #437339
$499,000 • 10,000 Office/Warehouse Flex Building •• 2,750 Full General Commercial Zoning SF Office Fenced Yard Area ••4,200 SF Warehouse ••Enterprise Zone Credits!!Ft. For Lease @ -$Tax 5.50/Sq. • Convenient Location Just Off RT 13 Contact John Chris McClellan 410-543-2440 Contact: Peek, CCIM john.mcclellan@svn.com http://Sale.svn.com/635_Homer http://buildout.com/website/20532-sale MLS # 427375
FRUITLAND,MD MD│FOR LEASE SALISBURY, | FOR SALE
HURLOCK, SALISBURY, MD MD│FOR | LEASED SALE
IN CROWN SPORTS CTR. FACILITY
560 RIVERSIDE DRIVE, UNIT B104
100 ENTERPRISE DR.
5 UNITS LEASED NEW RETAIL CENTER
D
$12.00/Sq. Ft. • 1,283 Sq. Ft. Professional Office Space • 3 Offices, Reception Area, Large Open Area & File Room • Kitchenette, Restroom and Lots StorageMD • Tom Prunty – South Salisbury Blvd.,ofSalisbury Eric James – Delmar Commons, Delmar • End•Unit Located in Winter Place Bus.DE Park • Daniel Pemberton Salisbury MD or RickDrive, Tilghman, CCIM Contact: BrentMartin Miller,–CCIM http://Lease.SVN.com/WinterPlacePark Joey Gilkerson 410-543-2493 MLS Contact #439632 www.BradleyGillis.com
$18.50/Sq. Ft.
EastSpace Park in • 1,600 Sq.Welcome Ft. MedicaltoOffice Class A Medical Facility Professional CenterCampus • On Atlantic General Hospital’s • 3 Exam Rms.,Salisbury, Break & Chart MDRm., 2 Nurse Stations, Office, Reception & Waiting Areas Contact: Brent Miller, CCIM or Rick Tilghman, CCIM Contact Bradley Gillis http://Lease.SVN.com/JamesBarrettMedical 410-543-2491 MLS#441004 www.BradleyGillis.com
$7.50/Sq. Ft. • 13,000 Sq. Ft. • Condominium medical office for sale • 24 Ft. High Ceilings; 14x10 Ft. Doorpsf $3.50 • 2,848 SF • Sprinklered • 6 exam rooms, private offices • Separate ADA3bathrooms • Well landscaped & plentiful parking. • Great Flex Space! Contact: Chris Peek, CCIM Contact Henry Hanna, CCIM, SIOR 410-543-2420 http://Sale.SVN.com/CrownSportscCenter13000 or Wesley Cox, CCIM 410-543-2421 MLS #436513 http://buildout.com/website/54985-sale
100%
SE A E L
$995,000
• 22,500 Sq. Ft. on 5 Acres •• 100% TruckLEASED Dock & Drive in Access • Leasing Agent – Wesley Cox, CCIM of The •Hanna Sprinklered; Team Paint & Sanding Booths • 5 Units Leased • Highly Visible New Retail Center Chrismix Peek, •Contact: Strong tenant withCCIM national tenant exposure
http://Sale.SVN.com/100Enterprise
Contact Wesley Cox or Henry Hanna 410-543-2440 MLS#429528 wesley.cox@svn.com
View all of our listings at www.SVNmiller.com
Sperry Van Ness–Miller Commercial Estate 206 East Main Street |Real Salisbury, MD 21801 410.543.2440 (410)302.227.0768 543-2440 33 Bridle Ridge | Lewes, DE 19958 206 East Main Street 604 • Salisbury, MD| Seaford, 21801DE 19973 Porter Street 302.629.2440 www.SVNmiller.com 302.540.5959 110 South Poplar Street Suite 103 | Wilmington, DE 19801 410.279.9145 301.526.2594 301.432.5466
1542 Briarcliff Rd. | Annapolis, MD 21012
Built for Better Results. 1 Dudley Court | Bethesda, MD 20814
19239 Shepherdstown Pike, P.O. Box 60 | Keedysville, MD 21756
Sperry Van Ness is a registered trademark of Sperry Van Ness International Corporation. All Sperry Van Ness® Offices Independently Owned and Operated.
Palmer Gillis Entrepreneur of the Year selected Maryland Capital Enterprises, Inc. has created the Palmer Gillis Entrepreneur of the Year Award to recognize the outstanding accomplishments and upending spirit of our local entrepreneurs. The winner of MCE’s Palmer Gillis Entrepreneur of the Year Award is someone who has taken the risk of starting their own business, created jobs, and has a business plan for the future. This year’s winner is Pete Roskovich. Pete Roskovich has distinguished himself as a successful entrepreneur and has made both Adam’s the Place for Ribs and Black Diamond Catering premier businesses in the Wicomico area. Roskovich’s entrepreneurial style has generated success for 23 years and counting. His continued success is due to his committed work ethic and his genuine care for the community. Roskovich believes in setting examples for others to follow. “I lead by example. I am a hands on operator. I usually work 60 plus hours a week, sometimes 80. I expect the same work ethic from my team,” says Roskovich. Roskovich contributes his entrepreneurial success to an old Roskovich value of “all hands on deck” as described by his daughter Alexis. Roskovich understands that businesses succeed when great values and family support are the cornerstone of your business. This work ethic is also evident within the community. Roskovich is a board member of the Salisbury University Foundation, Junior Achievement, a supporter of the Salisbury Men’s Lacrosse Team, and supports numerous organizations throughout the community by raising funds through “Adam’s Spirit Nights.” With the combination of being a titan of business and a man with strong morals, Maryland Capital Enterprises, Inc. and Palmer Gillis are happy to present MCE’s Palmer Gillis Entrepreneur of the Year Award to Pete Roskovich. The award will be presented at MCE’s Annual Gala on Nov. 3 at UMES.
Business Journal • November 2012
PAGE 3
5K Run/Walk winners
The Wor-Wic Community College Foundation recently held a 5K Run/Walk, along with the 2012 Law Enforcement Team Cup Challenge, at the college campus in Salisbury. With a time of 17:34, the overall male winner of the 5k race portion of the event was Yacine Gharbi, 17, of Salisbury, who is dual enrolled at Parkside High School and Wor-Wic. The overall female winner was Salisbury Police Chief Barbara Duncan with a time of 24:56. The Salisbury Police Department won the Law Enforcement Team Cup Challenge for the second time in a row. The Law Enforcement Team Cup Challenge is open to employees of any law enforcement agency. Runners ranged in age from seven to 66. Proceeds from the race will benefit the students of Wor-Wic.
TASTE OF THE TOWN - The Young Professionals Committee of the Salisbury Area Chamber of Commerce recently held their 5th Annual “Taste of the Town” event at the City Center in Downtown Salisbury on the Plaza. The theme of the networking event was an Iron Chef Competition, in which attendees voted on the best dish from six local restaurants. The winner was Steak Salisbury. The YP’s requested monetary donations or non-perishable food items to benefit the Maryland Food Bank at the event. The Young Professionals were able to provide 24 families with a complete holiday meal from monetary donations and an additional 120 meals from food donations. Pictured, from left: Michelle Marriner of Maryland Broadband Cooperative, Joey Gilkerson of Sperry Van Ness, Jennifer Small of the Maryland Food Bank, Yvonne Terry of the Maryland Food Bank, Chris Maas of Manpower and Sophia Smecker of the Salisbury Area Chamber of Commerce.
“Come Hunt For Your
Special Treasure”
Additional Location - 1100 N. Salisbury Blvd., Salisbury, MD 21801
Business Journal • November 2012
PAGE 4
Membership Renewals
Salisbury Area Chamber of Commerce Caldwell & Whitehead, P.A. Boscov’s Travelcenter Smith’s Professional Grounds Maintenance Chesapeake Wall Coatings Hampton Inn--Salisbury Sound Advice Audio Specialities Susan E. Vickers, DMD, P.A. Sleep Inn Eastern Shore Chapter of March of Dimes Salisbury Commercial Warehousing Eastern Shore Forest Products, Inc. Burnett White Tire & Auto Girl Scouts of the Chesapeake Bay Wilfre Company Moore & Company, P.A. Century 21/Harbor Realty Sysco Eastern Maryland, LLC Pohanka Automotive Group of Salisbury Jones Signs Expert Collision, Inc. Cornerstone Ice, Inc. Angel’s Network 24/7, Inc.
Lower Shore Chambers of Commerce Chamber Berlin Crisfield Delmar Fruitland Ocean City Ocean Pines Pocomoke City Princess Anne Salisbury Snow Hill
Contact info Key contact 410-641-4775 Aaren Collins 410-968-2500 Valerie Howard 302-846-3336 Diane Johnson tina028@comcast.net Tina Banks 410-213-0144 Melanie Pursel 410-641-5306 Elizabeth Kain-Bolen 410-957-1919 410-651-2961 Becky Robinson 410-749-0144 Brad Bellacicco 410-632-2722 Dwayne Mease
Dues* $125 $100 $75 $75 $175 $145 $150 $60 $245 $75
Members 200 120 71 65 850 300 150 105 800 70
Fax 410-641-3118 410-968-0524
410-213-7521 410-641-6176 410-957-4784 410-651-5881 410-860-9925 410-632-0200
* Basic annual membership cost.
William Staples Insurance & Financial Services Lawrence Services, Inc. Oechsli Chiropractic Cherrywalk Consulting Dry-Tek Environmental Ponzetti’s Pizza Bay Shore Services, Inc. Faith Community Church of Salisbury, MD, Inc. Elmer’s Tastee Freez Inc. Otway & Russo, LLP Three Lower Counties Community Services, Inc.
GROUNDBREAKING CEREMONY - Davey’s Assisted Living recently held a groundbreaking ceremony for Delmar Villa, an assisted living community, in Delmar, Md. Delmar Villas will be located next door to Delmar Manor, which is also owned and managed by Davey’s. Delmar Villas will offer all the comforts of home with homecooked meals, ‘anytime’ visiting hours for family, along with supportive services such as 24/7 on call nursing, and personal care. With only 16 residents in each assisted living, care teams can provide more care for each resident as opposed to a larger, hotel style environment.
CASH FLOW ANALYSIS - Linda Mundt and Ginger Donovan from M&T Bank and SACC Foundation board members conduct a session on cash flow analysis for the Project Opportunity 2012 Veterans Entrepreneurship Training Program.
Business Journal • November 2012
PAGE 5
2nd Annual Freedom Ride, Run a success Networking Tip By Brad Bellacicco
SACC Executive Director
Director’s Journal
Thanks to careful planning, strong support and great weather, the 2nd Annual Toyota Freedom Ride Remember to vote. and Run was a success. Everyone had a great run (5k The future of our or 10 miles), walk or bicycle democracy and your ride (25, 62 or 75 miles) on business depends on Saturday, Sept. 29. Almost 100 athletes competed this our participation. year, tripling the first year turn out. Franklin P. Perdue Stadom Ride and Run committee headed dium was a great place to start and finby Sandy Angello of Pohanka Automoish and the Shorebirds staff, especially tive Group of Salisbury. The committee Alyssa Gintant, provided a fun experiincluded: Chris Hagel, Lisa Brooks ence. Runners and walkers enjoyed the Jim Chaney and Megan Fitzgerald of laps inside the stadium and the giant Pohanka Automotive Group of SalisAmerican flag on a crane as a sendoff. bury; Melodie Carter of Hebron SavRiders had three routes through scenic ings Bank; Jim Phillips of Habitat for back roads to choose from with three Humanity; Jimmy Sweet and Alyssa rest stops along the way. The three rest Gintant of the Delmarva Shorebirds; stops were sponsored and manned by Matthew Drew of AWB Engineers; Pohanka Automotive Group, Salisbury Shannon Mitchell of the Salisbury Area Chamber staff and Lincare. Chamber of Commerce; and Chris The major undertaking of creating Klebe of OC Tri Running Sports. three riding routes, two running routes The sponsors really made the event and the support for the competitors possible. Toyota and Panama Jack required complex planning by the Free-
were the event sponsors. The rest of the sponsorship team included: Pohanka Automotive Group of Salisbury, Comcast Spotlight, BBSI, Salisbury School, Tilghman Oil, BB&T Bank, Boulevard Motors, Wootten Auto Sales, Atlantic Auto Brokers, Delmarva Archive, Georgetown Auto Sales, The Guide, Robinson’s Family of Businesses, Etch Art and Awards, Pool Tech, Taylor Oil, Three Lower Counties Community Services, Peninsula Regional Medical Center, The Delmarva Media Group, Dr. Farouk and Shirley Sultani, Robbin Gray, Millie Cappello’s team from Long and Foster Real Estate, Hebron Savings Bank, Clear Channel Media and Entertainment, Clear Channel Outdoor, Signs by Tomorrow, Wicomico County Public Works and Giant Food. Thanks to everyone who participated or supported the Freedom Ride and Run. Remember to vote. The future of our democracy and your business depends on our participation in the process. Also try to educate your employees and friends of the issues and encourage them to vote on Nov. 6, or take advantage of the early voting now available.
How to make a good impression Don’t hog it, and don’t say just anything in order to say something publicly, but saying one really smart thing at your table or in front of the whole group will make you much more memorable than half an hour of semi-conscious small talk. Create value for others and you create value for yourself. When we look at brand strategy in marketing, one of the most important concepts is that a brand is not just a memorable name or logo - it’s an experience. A great brand communicates values and emotions that get called to mind whenever someone thinks of the name or logo. Here we’re talking about your personal brand. Remember that you are your business. The impression that you make on people is the impression they will have of your business, so make it good and make it memorable.
Discover
DELMARVA Salisbury-Wicomico Magazine 2013
This publication is directly mailed to every Salisbury Area Chamber of Commerce member and is included in the chamber relocation packets. Magazines are placed at high traffic locations throughout Wicomico; including local hospitals, doctors' offices, restaurants, and hotels.
The 2012-2013 officers are (seated) Asst. Sec/Treasurer Jaime Toner, President Sandy Fitzgerald-Angello and Legal Counsel D. Nicole Green (standing) Immediate Past President Ernie Colburn, Vice President Tony Nichols, Secretary/Treasurer Stephen Franklin, President Elect Bradley Gillis, and Vice President John Cannon. Not pictured is Vice President Dr. Memo Diriker.
2012-2013 Salisbury Area Chamber of Commerce Officers President President Elect Vice President Vice President Vice President Secretary/Treasurer Asst. Sec/Treasurer Legal Counsel Past President
Sandy Fitzgerald-Angello Pohanka Automotive Group Bradley Gillis Sperry Van Ness - Miller Commercial Dr. Memo Diriker Salisbury University’s BEACON Tony Nichols BBSI John Cannon Cannon Management & Rentals LLC Stephen Franklin Accurate Optical Co. Jaime Toner Pool Tech D. Nicole Green D. Nicole Green, P.A. Ernie Colburn Retired
Payment Options Available Salisbury Area Chamber of Commerce members receive a 10% discount
Salisbury Area Chamber of Commerce 144 East Main Street, Salisbury, MD • Phone: 410-749-0144 • Fax: 410-860-9925 email: chamber@Salisburyarea.com • Website: www.Salisburyarea.com
sales@mspublications.com 302-629-9788 Photo by Michael Perry
Business Journal • November 2012
PAGE 6
Delmarva Sport Stop
SALISBURY AREA
CHAMBER OF COMMERCE
Airport Shuttle
Rep: Frank Purnell 911 East Church St. Salisbury, MD 21804 410-422-1479 410-546-3324 airportshuttle@verizon.net Airport shuttle service to and from local airports.
Atria Salisbury
Rep: Dawn Carey 1110 Healthway Dr. Salisbury, MD 21804-4469 410-546-9997 410-543-4541 dawn.carey@atriaseniorliving.com www.atriaseniorliving.com Atria Salisbury, an assisted living community, offers peaceful charm and a friendly atmosphere with all the comforts of home. Located near PRMC along the Ocean Gateway, Atria Salisbury offers extraordinary senior care while allowing residents to maintain an independent living lifestyle.
Coastal Fury CrossFit Rep: Brian Keane 800 S. Salisbury Blvd. Salisbury, MD 21801 410-677-4777
Brian@CoastalFuryCrossFit.com www.CoastalFuryCrossFit.com CrossFit is a core strength & conditioning program with elements of track & field, gymnastics, weightlifting, and strongman combined in short intense daily workouts to maximize results for any individual. CrossFit teaches functional movement patterns, or, movements that you find in real life - pushing, pulling, squatting, jumping, throwing, carrying, and sprinting. Coastal Fury CrossFit is located within World Gym. Referred by: Jenni Pastusak
Rep: Andrew Berges 45 Camelot Circle Berlin, MD 21811 443-669-4374 DelmarvaSportStop@yahoo.com www.delmarvasportstop.com Licensed sports merchandise retailer. Referred by: Chuck Lemak
Johnson-McKee Animal Hospital Rep: Adrienne Ayres 404 Snow Hill Rd. Salisbury, MD 21804 410-749-9422 410-749-3850 www.johnsonmckeeanimalhospital.com Providing state of the art veterinary care, Johnson-McKee Animal Hospital in Salisbury is a full service companion animal pet hospital offering a full veterinary laboratory, pet surgery, a pet pharmacy and tick and flea control.
ATMs and more! Referred by: Kevin Justice
ReConnections Counseling
Rep: Melinda Brett 229 W. Main St. Salisbury, MD 21801 410-742-3055 443-944-0095 MelindaBrett@gmail.com www.MyReConnections.com ReConnections, a unique counseling practice in Salisbury, specializes in helping people who have become embroiled in a battle with their weight and are overwhelmed with disorder eating, poor self esteem and feelings of failure. At ReConnections we offer a multifaceted approach including individual psychotherapy, group and family therapy, nutrition, yoga, healthy movement and creative expression. We also offer counseling for other life stresses and mental health issues.
NOVEMBER 2012 INDEX PG 4 Mercantile Processing, Inc.
5x4.5 Deep
Dale Carnegie Mid-Atlantic
Rep: Diane Beliveau 2331 York Rd. Ste. 202 Timonium, MD 21903-2269 410-560-2198 diane.beliveau@dalecarnegie.com www.mid-atlantic.dalecarnegie.com Founded in 1912, Dale Carnegie Training has evolved from one man’s belief in the power of self-improvement to a performance-based training company with offices worldwide. We focus on giving people in business the opportunity to sharpen their skills and improve their performance in order to build positive, steady, and profitable results.
Rep: Kyle Morgan 35129 Roxana Rd., Unit 1 Frankford, DE 19945 302-524-8000 888-406-6926 sales@mpiprocessing.com www.mpiprocessing.com Based in Sussex County, MPI’s home office is in Fenwick Island. Mercantile Processing Inc. services small businesses, restaurants, hotels, and seasonal merchants. MPI also has the ability to broker for state and federal institutions, large business, and cash advance companies. Services include credit card processing, check processing, payroll solutions, in-house gift card programs, in-house loyalty card programs, on-site
SM Dell, Inc
Reps: Steve & Bonnie Dell 12 Gadwell Circle Bridgeville, DE 19933 302-956-0099 smdell@yahoo.com www.smdellinc.com SMDell, Inc. provides small and medium sized companies with sales and business development services. We provide you with a salesperson when your company does not have a full-time sales representative on staff. We research for prospects; we make the cold calls; and we set the appointments, so you can concentrate on doing what you do best – your business.
Business Journal Advertising Index The following Directory of Business Journal advertisers provides quick reference for your convenience. The number appearing before the name of the business refers to the page number where the ad appears in this edition of the Journal. Architects and Engineers 21 AWB Engineers . . . . 742-7299 18 Becker Morgan. . . . . . . . . . . . . Advertising 13 Comcast Spotlight . . 546-6615 Antiques 3 Classic Collections. . 334-2058
Chamber Events 4 Holiday Happenings . . . . . . . . . . . . . .302-629-9788 5
Health 19 Eastern Shore Pharmacy. . . . . . . . . 749-5253
Salisbury Magazine . . . . . . . . . . . . . .302-629-9788 Farm Supplies
Heating & Air Conditioning
22 Farmers & Planters . 749-7151
24 Mid-Atlantic Heating . 546-5404
Financial
Insurance
17 Bay Bank . . . . . . . . . 334-3636
23 Avery Hall. . . . . . . . . 742-5111 15 ISG. . . . . . . . . . .800-336-5659
20 Edward Jones . . . . . 742-3264 26 Repress Financial. . . . . . .443-736-7523
Jewelers
Graphic Design 31 Matice . . . . . . . . . . . 858-4775
Mailing
11 Kuhn’s . . . . . . . . . . . 742-3256
Real Estate 2 Sperry Van Ness . . . 543-2440 Septic Systems 9 Towers Concrete . . . 479-0914 Sitework & Paving 8
Terra Firma. . . . .302-846-3350
Utilities 18 Chesapeake Utilities . . . . . . . .800-427-0015 10 Choptank Electric 877-892-0001
13 Mail Movers . . . . . . . 749-1885
Automobiles & Services
Health 20 Accurate Optical. . . . 749-1545
Real Estate
30 Pohanka of Salisbury. . . . . . . . 1-877-476-4265
25 Apple Discount Drugs . . . . . . . . . . . . . 543-8401
32 Remax Crossroads. . . . .443-736-3373
37 Delmarva Power 866-353-5799 To Advertise in the Salisbury Business Journal contact Greg English at 302629-9788 or 302-519-8711 (c).
C&I Energy Savings Program
Save Energy. Save Money. ACT NOW! BIG Cash Incentives Available to Maryland customers from the Delmarva Power C&I Energy Savings Program.
We encourage commercial and industrial customers to take advantage of the cash incentives available for upgrading to energy saving equipment and systems: Lighting fixtures and controls Variable Frequency Drives HVAC equipment Energy Savings Studies All projects require prior approval
Make your business more profitable, a better place to work and more inviting for your customers. Contact us to find out how much you can save today and in years to come by making your property more energy efficient.
866-353-5799 www.delmarva.com/business
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Business Journal • November 2012
Perdue associates help support area oyster recovery
Perdue Farms’ associates and family members teamed with residents of Nanticoke and the Oyster Recovery Partnership (ORP) recently to participate in the Marylanders Grow Oysters program, a joint effort to help restore and protect the oyster population in the Chesapeake Bay watershed. More than 30 volunteers filled and distributed more than 200 cages of “spat” (175,000 baby oysters), which the 24 Nanticoke volunteer families will foster for the next nine months. The cages will be suspended from their privately owned piers along the lower portion of the Nanticoke River until next summer when they will be planted in local sanctuaries. Perdue has also supported the Oyster Recovery Partnership’s Marylanders Grow Oysters program through funding provided by the Arthur W. Perdue Foundation, the company’s charitable giving arm. The Oyster Recovery Partnership also transported a truckload of recycled oyster shells to the site, where volunteers filled more than 350 nylon bags with empty shells. The bags are needed for the oyster hatchery production and will help provide a home for about 1 million oysters. Young larvae will at-
tach themselves to the clean oyster shells at the University of Maryland Horn Point Oyster Hatchery in Cambridge, where they are produced. The resulting bags of spat on shells will be used for the 2013-14 season of the Marylanders Grow Oysters program. According to the Marylanders Grow Oysters website, each cage with spat that is deployed by the homeowners will be filtering up to 50 gallons of water per hour by next May. “This is our fourth year partnering with the ORP for community-based conservation initiatives, and each year I am amazed by the outpouring of support,” said Chad Clem, Perdue’s project coordinator for the Oyster Recovery volunteer effort. “It is especially gratifying to work on a project like this when I know that Perdue is so strongly committed to the environment and the health of the bay.” Oysters are critical to the bay’s longterm recovery. According to the Oyster Recovery Partnership, oysters used to filter the entire Chesapeake Bay in days, however, it now takes more than a year. The decline in filtering capacity is a result of the overall decrease of the bay wide oyster population; it is now at a fraction of its historical peaks. The
WOUNDED WARRIOR DONATION - The Coastal Fury CrossFit athletes of the World Gym recently took their workout regimen one step further by competing in a “30 Day Paleo Challenge” to raise money for the Wounded Warriors Project. The group collectively raised $1,539 for the organization. As part of the Paleo Challenge (a diet among CrossFitters), athletes collected pledges of support (on a per point basis) from sponsors with the possibility of earning a total of 262 points over a 30 days. Athletes earned points by eating paleo, getting eight hours of sleep, consuming fish oil, writing in a journal, posting on the Coastal Fury CrossFit Facebook page and participating in the Coastal Fury WOD’s (workout of the day). Mike Nelson and John Haag, both of Salisbury, were the winning team, earning a total of 507 combined points. For more information about Coastal Fury CrossFit, visit www.coastalfurycrossfit.com.
Perdue associate John O’Reilly and his wife, Holly, load oyster spat (baby oysters) into cages during the Oyster Recovery Partnership’s “Marylanders Grow Oysters” effort in Nanticoke.
decline is due to the historical overfishing, oyster specific diseases, the loss of habitat and poor water quality. “Much like our annual companywide Project Clean Stream in April, in which associates, their family members and friends have helped remove more than 66 tons of debris from ponds, streams,
roadways and parks in five years, — our associates really get behind this project,” said Steve Schwalb, Perdue vice president of environmental sustainability. For more information about the Oyster Recovery Partnership, visit www. oysterrecovery.org.
Business Journal • November 2012
PAGE 9
Calendar of Events
Salisbury Chamber Tuesday, Nov. 6 - Ambassador’s Committee, Denny’s, 8 a.m. Wednesday, Nov. 7 - Young Professionals Committee, Chamber Business Center, 4:30 p.m. Thursday, Nov. 8 - Legislative Committee, Chamber Business Center, noon.
ness Center, noon. Tuesday, Nov. 19 - Agri-Business Committee, Chamber Business Center, 7:30 a.m. Tuesday, Nov. 20 - Eldercare Provider Network, Genesis Eldercare, 8:30 a.m.
Friday, Nov. 9 - Executive Committee, BEACON, 8 a.m.
Tuesday, Nov. 20 - Budget & Finance Committee, Chamber Business Center, noon.
Tuesday, Nov. 13 - Membership Committee, Bob Evans Restaurant, 8 a.m.
Wednesday, Nov. 21 - Business Affairs Committee, Chamber Business Center, 8 a.m.
Tuesday, Nov. 13 - Young Professionals Lunch & Learn, location TBD, 11:30 a.m.
Monday, Nov. 26 - Executive Committee, Chamber Business Center, noon.
Tuesday, Nov. 13 - Business After Hours, Sobo’s Wine Beerstro, Salisbury, 5 p.m.
Tuesday, Nov. 27 - Green Team Meeting, Chamber Business Center, noon.
Thursday, Nov. 15 - General Membership Luncheon, Holiday Inn, noon.
Tuesday, Nov. 27 - Business After Hours, Atria Senior Living, Salisbury, 5 p.m.
Friday, Nov. 16 - Business Before Hours for Wicomico Public Library, 122 S. Division St., Salisbury, 7:30 – 9 a.m. Monday, Nov. 19 - Workforce Development Committee, Chamber Busi-
Wednesday, Nov. 28 - Board of Directors, Chamber Business Center, noon. Thursday, Nov. 29 - PR & Marketing, Chamber Business Center, noon.
Committee seeks new members By Stephen Smith Premier Planning Group Business Affairs Committee Chair
The business affairs committee is one of the oldest committees of the Salisbury Chamber of Commerce. Its objectives are to identify issues facing chamber members, and help the membership by identifying solutions. These issues may be legislative concerns, regulatory or human resources. Issues include just about anything that is a common concern to business owners. In order to function well, first, the committee needs input, to know the concerns and issues you face. In turn, the committee will find the resources to assist you. Second, the committee needs new members in order to be a vibrant part of the chamber. The committee is moving forward. Last spring, the committee held a well attended HR roundtable as a result of the input of our members who identified human resources (HR) as a primary concern. Most of our chamber members are small business folks who do not have
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a dedicated HR specialist on staff. The next step is to have additional sessions where we will focus on specific HR matters such as EEOC, proper disciplinary practices, etc. I guarantee that many of our members are unwittingly violating rules and regulations that they don’t even know exist. The committee also hopes to bring in local government to share ideals as to how to improve the partnership with local businesses. With the recently released CNCB Special Report “America’s Top States for Business 2012” ranking Maryland as #31 and the 2013 State Business Tax Climate Index released by the nonpartisan Tax Foundation finding Maryland #41, we want to help make our community business friendly because it benefits everyone. Look for announcements soon. The Business Affairs Committee is a part of your chamber. We need your help, especially in the form of new committee members. To learn more, contact Brad Bellacicco or myself at 410-546-9725.
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PAGE 10
Business Journal • November 2012
The Executive Club at Perdue Stadium is available year round for rentals.
Stadium offers dining options When people think about dining on Delmarva, Arthur W. Perdue Stadium and the Delmarva Shorebirds might not be what comes to mind first. However, with multiple concession stands covering a myriad of food and dining options during Shorebirds’ home games plus a full time catering staff and on-site chef, Perdue Stadium is a “diamond” in the rough when it comes to dining destinations on Delmarva. Ovations Food Services, the exclusive year-round caterer of Perdue Stadium, oversees each of the stadiums seven concession stands during Shorebirds home games. The ‘Sweet Shop’ specializes in Sherman’s Gelati, a colorful mix of vanilla soft serve and orange Italian ice, while ‘Black Angus’ boasts mouth watering half pound Angus burgers that can be topped with a soft shell crab cake. There are dining options for everyone at Perdue Stadium. “Ballpark food has its great advantages when it comes to creating menu items. The Delmarva Peninsula offers so many things from blue crabs and seafood to chicken and microbrews. We try to incorporate these into our menus while holding true to some of the traditional ballpark foods,” said Cathy Horn, general manager of Ovations Food Services.
Gast attends conference
Jackie Gast, director, Eastern Shore Business Leadership Network (ESBLN), recently attended the four day USBLN conference in Orlando, Fla. The conference included a networking and training session exclusively offered to the 57 BLN
There is also another side to dining at Perdue stadium. The stadium is open beyond the Shorebirds 70 home games and is available for rent year round. Alyssa Gintant, Business Development executive, handles all stadium events and rentals year round, including the picturesque Executive Club. Located on the 3rd level of the stadium, the Executive Club overlooks the stadium and is its own dining destination even during the off season. “The Executive Club is a hidden gem on Delmarva. It is available 365 days a year and can be used for holiday parties, wedding receptions, rehearsal dinners, baby showers, company meetings and retreats, the possibilities are endless,” said Gintant. “We have a great relationship with Ovations who caters to the club even in the off season.” Executive Club menus go beyond ballpark food to offer more upscale yet affordable food options including carving stations with mashed potatoes and even a chocolate fountain. Next time you are looking for a great place to eat, be sure to visit Arthur W. Perdue Stadium and stop in for a Shorebirds game, or call to schedule a get together in the Executive Club.
affiliates, which besides Maryland, are located in 34 states and Canada. Gast brings back to the Shore disability employment resources to share with regional employers and school systems.
MISSION OF MERCY DONATION - The Community Foundation of the Eastern Shore presents a $10,000 grant to the Eastern Shore Mission of Mercy (MOM) in support of the upcoming free dental clinic at the Wicomico Youth & Civic Center on March 15 and 16, 2013. The program will help almost 1,000 local residents during the two-day clinic. In April, the Eastern Shore Mission of Mercy established a fund at the Community Foundation of the Eastern Shore for the sole purpose of raising money to support the mission in 2013 and for future MOM’s. Currently, the mission has raised $43,000 towards its $125,000 goal. From left: Dr. Gregory Allen, Eastern Shore Mission of Mercy chairman, Doug Wilson, CFES president and Dick VanGelder, Eastern Shore Mission of Mercy Community Lead.
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Business Journal • November 2012
PAGE 11
RIBBON CUTTING - Chamber members, local dignitaries, guests, friends and family helped Mrs. Ok Hardin cut the ribbon to celebrate the grand opening of the Center for Performing Arts of Salisbury, on Oct. 12, which is located at 428 Snow Hill Rd. The center, a non-profit organization committed to the youth of Wicomico County in the performing arts arena, is a place where children can come after school and participate in many different forms of the arts. The center offers music, painting, theater and even homework help. For more information, contact Hardin at ohardin1@comcast.net.
PAGE 12
Business Journal • November 2012
Business After Hours APPI, Creative Catering by Carol Affiliated Power Purchasers, Inc. (APPI) hosted a Business After Hours networking event on Oct. 10, at their offices located at 224 Philip Morris Dr. APPI is a nationwide energy consulting firm that selects, negotiates and manages utility purchases on behalf of their
clients. To find out more about APPI, visit www.appienergy.com. Co-hosting this event, was Creative Catering By Carol. Owner Carol Thomas who provided the culinary treats for this event, can cater anything - small get-togethers, business lunch meetings, weddings and more. For more information, contact Carol at Carolthomas2@yahoo.com.
Carol Thomas (center) of Creative Catering By Carol and John and Avery Morris of Shore Distributors
Our hosts from APPI: Walt Moore, Jane Seagraves, Mike Payne and Kathy Kiernan
SNHS awarded assistance grant Brad Sutliffe of RSP/ISG International, Jessica Marx and Jen Downing of APPI, Amy Hayden and Dawn Rayne of Hebron Savings Bank
Ashley Stern of PKS & Co., Tracey McMenamy and Regina Klepper of APPI, Kristin Smith of Ottway & Russo, PA
Salisbury Neighborhood Housing Services (SNHS) has been awarded $82,500 for its Closing Cost Assistance Program. The funds are provided through the City of Salisbury’s Community Development Block Grant program and will be issued as conditional grants by SNHS to homebuyers purchasing in the City of Salisbury. “In this difficult economy, when many families do not have cash reserves available for closing costs and cannot afford to borrow in addition to their mortgage, these funds can make all the difference,” said Cheryl Meadows, executive director, SNHS. Meadows explained that the funds are available immediately. The maximum grant per household is $8,300. “This is a very exciting program because it encourages home ownership specifically in the City
of Salisbury,” said Mayor Jim Ireton. “The additional benefit to the homebuyer is that the conditional grant offers a ‘forgiveness’ mechanism that offers meaningful savings. Once a homeowner has owned the home five years and has consistently made their mortgage payments, by the terms of the grant, the closing cost loan will be forgiven.” Grant funds will be directed to low and moderate income families purchasing a home as their primary residence within the City limits of Salisbury. The borrower must complete SNHS’s Homebuyer Education Workshop prior to settlement. For more information about the program, the SNHS Homebuyer Education Workshop and eligibility, contact SNHS at 410-543-4626. For more information about SNHS, visit www.salisburynhs.org.
Business Journal • November 2012
Barometer
Salisbury-Ocean City-Wicomico Airport
Wicomico County Sales Tax Collections by category September ‘12
August 2012
September ‘11
Food & Beverage
$1,434,929
$1,377,930
$1,260,728
Apparel
$251,975
$247,843
$222,172
General Merch.
$1,435,779
$1,460,007
$1,421,014
Automotive & Oil
$415,615
$389,663
$456,099
Furniture & Appl.
$189,953
$167,604
$175,114
Building Supplies
$598,917
$657,724
$640,962
Utilities & Trans.
$392,635
$391,443
$391,705
Hardware & Equip.
$180,205
$181,563
$170,110
Miscellaneous
$609,183
$625,996
$729,246
TOTAL
$5,509,192
$5,499,773
$5,467,150
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6.5
November . . . . . . . . . 11,565
21.9
December ‘10 . . . . . . 11,473
11.1
Airline Passengers Enplaned/Deplaned
January ‘12 . . . . . . . . . 11489
19.6
February ‘12 . . . . . . . 11,158
26.9
March ‘12 . . . . . . . . . 13,059
22.1
April ‘12 . . . . . . . . . . 13,117
24.3
June ‘12 . . . . . . . . . . 13,466
-0.3
July ‘12 . . . . . . . . . . . 14,916
-2.5
August ‘12 . . . . . . . . 13,399
-5.8
September ‘12 . . . . . 11,313
-13.0
The number in the right column is the percentage of change in passenger activity compared to the previous year.
National, State, County Unemployment Rates
Apr
May
National 7.7 Maryland 6.5 Wicomico 8.3 Salisbury 9.0 Worcester 11.9
Jun
Jul
Information courtesy of the Maryland Job Service at the One Stop Job Market. (Not seasonally adjusted.)
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Aug
7.9 8.4 8.6 8.2 7.6 6.6 7.2 7.1 7.0 6.5 8.1 8.6 8.3 8.2 7.8 8.8 9.3 8.9 8.9 8.6 9.6 8.2 7.8 7.6 8.0
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Business After Hours
Business Journal • November 2012
Decorating Delmarva Festival Decorating Delmarva Holiday Festival of Lights hosted a Business After Hours networking event at the location of their upcoming holiday showcase – The Delaware International Speedway/US 13 Dragway located in Delmar, Del. Hosts Mark and Denise Cathell showed chamber members, guests, friends, and fam-
ily a sneak peek at some of the holiday themed exhibits. Decorating Delmarva Holiday Festival of Lights is a 36-night event that will consist of six major parts on a 2 mile tour through an animated tour of the North Pole. Holiday lights and community built displays will conclude in an area recognized as Santa’s Village. In Santa’s Village there will be nightly festival events
held in an activity area for children including, Mr. and Mrs. Claus, holiday music, fire pits and nightly entertainment. The Delaware International Speedway and U.S. 13 Dragway properties located in Delmar with its 120 acre Motorsports Complex will be the location of this one of a kind event which should become a new Eastern Shore tradition and destination spot for Delmarva.
Mickey Justice of Eastern Shore Solar, Pat Scott, Break Time Sports Grill, prospective member Steve Wilson of Subrunners, and David Wharton of Cakes By David. Back row, from left, host Mark Cathell and his son Chad of the Create1 Dream Foundation, Charlie Cathell of the US 13 Dragway/Delaware International Speedway and his wife Joyce (lower left) along with Denise Cathell of the Create1 Dream Foundation.
Lisa Tilghman of ClearChannel Media & Entertainment, Roger Martinson of Edward Jones Investments and Chamber ambassadors, Vickie Shrier of Frugals – The Locals Source For Coupons and Fred Baker of Comcast Spotlight.
Bill Reddish representing Congressman Andy Harris of Maryland, and new member Mike Purkey of Chimes Maryland.
Business Journal • November 2012
PAGE 15
Energy saving solutions that can help you save money Did you know lighting consumes up to 40% of a commercial facility’s electricity? Lighting also produces heat which affects cooling needs in summer. Delmarva Power’s C&I Energy Savings Program offers energy saving solutions that help reduce operating costs year after year. Turn off the lights This sounds so basic but “turning off the lights” is an easy, energy-saving practice producing substantial cost savings. This also applies to desk lamps or plugged devices at a work station that are connected to a power strip and turned off easily with a single flick of the switch. Remember; switching to compact fluorescent light bulbs (CFLs) will save about 75 percent of your lighting costs and even more when you remember to turn them off. Cash incentives for businesses Delmarva Power offers cash incentives for installation of lighting upgrades and controls to business customers in Maryland through their Commercial & Industrial (C&I) Energy Savings Efficiency Program. T12 lighting phase out On July 10, 2010, the U.S. Department of Energy mandated the phase out to produce magnetic ballasts commonly used for operation of T12 lamps for commercial and industrial applications.
Starting July 2012, several T12 lamps began to be phased out of production. The Delmarva Power C&I Energy Savings Program offers incentives for replacing T12 lamps with more energy efficient T8s or T5s. The number following the “T” in a lamp designation indicates the lamp diameter in eighths of inches. Therefore, a T12 would be 12/8” in diameter or 1-1/2”, as opposed to more efficient T8 lamps, which are 1” in diameter. Typically, an older fixture with T12 lamps has inefficient magnetic ballasts. Delmarva Power offers customers up to $35 per fixture to retrofit or replace fixtures containing T12 lamps and magnetic ballasts with high performance or low wattage T8 lamps and electronic ballasts. The average retrofit to T8s from T12s can save more than 40% of lighting energy costs while reducing maintenance costs and improving light quality. Use occupancy sensors Occupancy sensors are an effective method of reducing lighting costs in almost every space (e.g. offices, restrooms, warehouses and conference rooms). A study conducted by the Lighting Research Center, “An Analysis of the Energy and Cost Savings Potential of Occupancy Sensors for Commercial Lighting,” showed a 43% savings in
lighting energy when occupancy sensors were installed in private offices. An occupancy sensor’s coverage area is based on total square footage of the area and the degrees of sweep area that it can “see.” Typical coverage areas are 180 and 360 degrees covering 500 to 2,000 square feet. Delmarva Power currently provides $25 to $75 cash incentives per installed sensor. Take advantage of natural daylight The concept of “Daylight Harvesting” is simple: when sufficient daylight is available, an easy to install daylight sensor will automatically dim or turn off lights. A daylight sensor will continually monitor the lighting level and make adjustments to the electric lighting based on a pre-set target. There are many products available that allow existing spaces to easily retrofit their fixtures and take advantage of natural daylight. Not only can you save energy by dimming or turning lights off, studies such as the U.S. Department of Energy Greening the Building and the Bottom Line: Increasing Productivity Through Energy-Efficient Design show increased productivity when employees have access to natural daylight or views outside. You can receive incentives of $30 to $40 per sensor from Delmarva Power
when you install remote or fixture mounted daylight dimming controls. Small Business Program The Delmarva Power Small Business Program offers enhanced cash incentives to businesses that have a monthly demand of 100 kW or less over a 12 month period. This means your small business can get even more cash incentives for your lighting needs. Delmarva Power pays cash incentives when you install qualifying measures, such as: • Replacing T12s used in many offices, warehouses and other commercial facilities • Adding daylight harvesting (dimming or switching) and occupancy sensors where appropriate • Replacing high pressure sodium (HPS) and metal halide (MH) lamps typically used in garages Contact your lighting vendor today to see what energy savings opportunities exist in your facility or locate a qualified contract from our Trade Ally Network at https://cienergyefficiency. delmarva.com/Findally.aspx. Project applications require approval prior to installation. To learn more about additional cash incentives available, contact the Delmarva Power customer service hotline at 1-866-353-5799.
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Business Journal • November 2012
Peninsula Home Care recognized
The new Delmarva Health Pavilion will open in Millsboro in the summer of 2013.
PRMC to open new health center in Millsboro Peninsula Regional Medical Center (PRMC), in cooperation and collaboration with Gillis & Gilkerson and Sperry Van Ness – Miller Commercial Real Estate announces that a void in healthcare services in the Millsboro area will soon be filled. PRMC President/CEO, Dr. Peggy Naleppa, joined Gillis & Gilkerson officials, state of Delaware, Millsboro and Sussex County government leaders to break ground recently for the new 48,000 square foot Delmarva Health Pavilion at Millsboro, which will be conveniently located in the heart of Millsboro with easy access right off Route 113. This new complex will be anchored by a family medicine primary care practice of PRMC’s Peninsula Regional Medical Group. Dr. Nancy Squires and her team will be relocating to Millsboro from their current practice location in
MCE granted $600K
The US Treasury Department has announced that MCE (Maryland Capital Enterprises, Inc.) has been awarded a $600,000 grant to aid its effort to assist small businesses on the Shore and in the Baltimore – Annapolis area of Maryland. The grant adds $100,000 to MCE’s $1 million revolving small business loan fund. It will also fund a new project that is an Incubator Without Walls to work intensely with 20 small businesses ready to grow to the next level and make them successful million dollar businesses. This project will be a model for the nation. “I join our board chairman, Dan Keunnen, in being excited about the opportunity that this gives us to help this area’s economy. We are grateful for the confidence in us that this grant award shows and for the support of our
Dagsboro. Also recruited are specialty care physicians and diagnostic service providers, creating what will become a multi-disciplinary, comprehensive, onestop location designed to specifically address many of the healthcare needs in Sussex County. Bradley Gillis, CCIM of Sperry Van Ness – Miller Commercial Real Estate will handle leasing the available 20,000 square feet of medical space. In addition, 75 to 100 new jobs are expected to locate to Millsboro at the pavilion’s completion. The center should be complete in the summer of 2013. “As a local area medical center developer, we are excited to be a part of this leading edge, state of the art, family medical facility,” added Palmer Gillis, partner. “The greater Millsboro economy will be positively impacted by this facility and high quality healthcare will become more accessible for the
community.” According to Thompson Reuters, Claritas, Millsboro’s population should grow by 8.2% over the next five years, which is just slightly below the expected 8.6% growth for Sussex County during the same time period. Currently, there are over 100,000 people within a 20 minute drive from the center of Millsboro. “The need for a wide range of healthcare services and chronic disease management is expected to significantly increase in the next half decade in Sussex County, and we’re honored to partner with the local community to provide those services now and well into the future,” added Dr. Naleppa. For more information on the Delmarva Health Pavilion at Millsboro including space availability, contact Bradley Gillis, CCIM, Sperry Van Ness – Miller Commercial Real Estate at 410-5432440.
US Senators Mikulski and Cardin,” said MCE Executive Director Hayley Gallagher. MCE is a non-profit, 501(c)(3) corporation, incorporated in the State of Maryland in 1998, that has served Maryland’s Eastern Shore as a microenterprise development organization for 12 years. MCE is based in Salisbury and has an office in Baltimore.
a conservation easement and will continue to be an active agricultural operation in Somerset County. The other property, Bayside Farm, also protected in a conservation easement, consisted of 250 acres with 125 acres tillable and 125 acres forested. This property sold for $1M and will also remain in agricultural production. This farm was also purchased by a local farm family in the area. Each of these farms are representative of the important role agriculture serves on the Eastern Shore and is a strong indicator of the health of the agricultural sector in our local economy. To date in 2012, Alder has closed or contracted to sell over 2150 acres on the Eastern Shore. He is a candidate for the Accredited Land Consultant designation and a member of the Rural Land Institute associated with the National Association of Realtors.
SVN sells two farms
Ben Alder, advisor with Sperry Van Ness – Miller Commercial Real Estate in Salisbury, is pleased to announce the sale of two farms totaling 550 acres. The Stone Creek Farm, consisting of 300 acres was recently acquired by a local Somerset County farm family. The farm consists of 140 acres of tillable land and 160 acres of forested, marsh and freshwater ponds and sold for $1.15M. The land will remain in agriculture as it is partially protected in
Peninsula Home Care, a licensed and certified home health service provider headquartered on the Lower Eastern Shore, has been named to the Decision Health “2012 HomeCare Elite.” HomeCare Elite is a compilation of the top-performing Medicare-certified home health agencies in the United States. This is the third time in four years the agency has been recognized with the ranking. Peninsula Home Care has been serving patients in Wicomico, Worcester and Somerset Counties in Maryland, and Sussex County in Delaware for nearly 30 years. The HomeCare Elite recognizes the top 25-percent of home health agencies based on performance measures in quality outcomes, quality improvement and financial performance. It also compares agencies to the overall performance averages in their state. It is the only performance recognition of its kind in the home health industry. For more information visit www.peninsulahomecare.com. The entire list of HomeCare Elite agencies can be viewed on the OCS website at www.ocshomecare.com.
Robinson is panelist at conference
Steve Robinson, Area President of RPS ISG International, was a panel speaker for the Advisen Cyber Liability Insights Conference recently in New York, N.Y. Robinson was featured on a panel that discussed, “Cyber Insurance and Services: Outlook, Challenges and Strategies from the Broker’s Perspective.” Robinson received his bachelor of arts from the University of South Robinson Carolina and has been a licensed Property & Casualty broker since 1993 and a member of the RPS executive team since 1995. He participated in an executive training curriculum at Harvard Business School in 2001 and originally joined RPS ISG International as the marketing manager. He resides in Salisbury with his wife and their three children.
Brokers embrace innovation
Sperry Van Ness – Miller Commercial Real Estate recently sold eight of their properties via online auction. This auction was part of a larger auction event hosted by the Sperry Van Ness brokerage firm (www.SVNauctionEvent.com), through which over $150 million worth of commercial real estate was auctioned. “During the recession, transaction volume was so low that there were not enough comparable sales to rely upon,” said Managing Director and Broker Brent Miller, CCIM, CPM, “so the auction created a platform for buyers and sellers to ‘agree’ on what the price should be in today’s market. The seller sets a low starting bid, and buyers compete against each other to set the new value for the asset.”
Business Journal • November 2012
PAGE 17
Recycle old, unused appliances As parents across Maryland ease into life as empty nesters, they can also ease up on household energy costs by having an extra refrigerator or freezer picked up for recycling. Older refrigerators and freezers often end up in garages or basements after being replaced by newer models in the kitchen. Older appliances waste far more energy than most people realize. Refrigerators and freezers manufactured before 1990 can use three times more electricity than newer models. For those with children who left home for college, the reduced need for extra cold storage often leaves an unnecessary second refrigerator or freezer. That’s where Delmarva Power’s Appliance Recycling Program comes in handy. Delmarva Power’s Appliance Recycling Program allows the utility’s Maryland residential customers to schedule a recycling pickup at their convenience and at no additional cost. Customers also will receive $50 for each appliance they recycle, and can potentially save as much as $150 annually through lower household energy costs. Customers can further boost those savings by having an old room air conditioner picked up at the same time, for which they will receive an extra $25. Delmarva Power’s Maryland residential customers can schedule a pickup
time by calling 877-395-5541, or by visiting delmarva.com/ApplianceRecycling. Information is also available at many appliance retailers. No purchase is necessary to participate in the Appliance Recycling Program. Customers can recycle two refrigerators or freezers and two room air conditioning units per household. Refrigerators and freezers being picked up must be plugged in and working when the collection crew arrives and have an inside dimension of 10 to 30 cubic feet. Delmarva Power works with JACO Environmental, which disassembles the appliances and recycles the parts through a process that turns 95 percent of each unit into repurposed raw materials for new products. The appliance recycling process also safely extracts toxic substances such as mercury, oils and foam insulation to ensure they don’t become environmental hazards. This prevents the release of ozonedepleting substances and powerful greenhouse gases contained in the cooling circuits and foam insulation. The appliance recycling program is part of Delmarva Power’s portfolio of energy efficiency programs that are designed to support Governor Martin O’Malley’s EmPOWER Maryland initiative to reduce energy consumption in the state by 15 percent by 2015.
NATIONAL RECOGNITION - Becker Morgan Group announces that the new James M. Bennett High School in Salisbury was selected by the Engineering News Record (ENR) as the Best K-12 Education Project in the Mid-Atlantic region in their 2012 Best Projects competition, which recognizes the region’s best achievements in design and construction. Becker Morgan Group provided architecture, civil engineering, survey, and interior design services for the project, and construction services were provided by The Whiting-Turner Contracting Company. Becker Morgan Group also provided civil engineering and survey services for the Bayhealth Medical Center-Kent Campus Expansion project in Dover, Del., which won an Award of Merit in the Best Health Care Project category. The jury focused on projects that overcame significant challenges; adopted innovative approaches; executed exceptional design and craftsmanship; and maintained safe sites. The projects will be featured in a special Mid-Atlantic edition of ENR in December and an awards ceremony will be held on Dec. 11 in Baltimore.
If you know the Bay, know the Bank.
LORA ATTENDS CTE DINNER - The Local Owner Restaurant Association (LORA) attended the Wicomico County Career Technology Education (CTE) program’s Fall Conference and Dinner on Oct. 17, at Parkside High School. LORA attended to hear what is going on in the Culinary Arts training classes, to present their view of career opportunities to the students in the program and their parents, and to inform attendees about their scholarships for students pursuing higher degrees in food service. As part of the event, LORA presented a $10,000 check to Dr. Douglas Wilson, president of the Community Foundation of the Eastern Shore, to help endow the LORA scholarship fund administered by the Community Foundation. The LORA Taste for Tomorrow Gala, the annual fundraiser for the scholarship will be Saturday, March 9, 2013, at the Fountains Wedding and Conference Center. To date, LORA has presented $16,000 in scholarships to Wicomico County students. In the photo from the left are: Bryan Ashby, CTE supervisor; Steve Wilson, Subrunners; LORA Secretary Jay Prouse from Mr. Paul’s Legacy Restaurant, Banquet & Conference Center; Dr. Wilson; LORA President David Wharton of Cakes by David; LORA Vice President Ann Thompson of 1 Fish 2 Fish; and Barbara Wharton of Cakes by David. A CTE student provided the backdrop.
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Business Journal • November 2012
There’s something for everyone at Kuhn’s Jewelers By Al Higgins
Kuhn’s Jewelers has been a Salisbury landmark for 159 years. Founded in 1853 by the Woodcock family, it was purchased in 1893 by the Fisher family and then again in 1923 by John A. Kuhn. Kuhn’s son-in-law, Jack R. “Diamond Jack” Purnell, continued the family history of running the store in 1953, and in 1995 his daughter Susan Purnell – a graduate gemologist from the Gemological Institute of America, became co-owner of the business. Since the passing of her father Susan has been the sole owner of the business. “I believe we have a unique location here on West Main Street,” said Purnell. “Unlike the jewelry stores found in area malls, ours is more of a destination location. Folks come to us with a distinct interest in looking at jewelry.” Many of Kuhn’s clients come to the store in preparation for engagement and marriage. “We carry complete lines of top bridal lines,” said Purnell. “They include lines such as Simon and Tacori and we have the largest collection on the Eastern Shore. Since we have an in-house goldsmith, we can fashion any kind of setting or diamond. Simply put, you can design your ring on a computer, and we’ll build it for you.” Today’s sky-high price of gold has changed the way jewelry stores do business. “With gold approaching $2,000 an ounce, jewelry designers are using much less gold in their designs. Instead we are seeing an increase in the use of silver and much larger stones are being set. The reason being, the larger the stone the less need there is for gold, explained Purnell. “Likewise,” she continued, “many designers are using new and exciting stones instead of diamonds. For example, in our store we carry a line of TiSento designs that retail from $75 to $200. We
Pictured, from left: Mary Flowers, Theresa Mertz, Liza Twilley and Susan Purnell.
have 75 of these designs in the store and they are very affordable and stylish. We present two new collections every year.” Women’s watches have taken on a new look lately, explained Purnell. “Gone are the petit faced watches normally associated with women’s watch wear,” explained Purnell. “Instead we are seeing large round, oval and even square watch faces that are often as large as the woman’s wrist. It’s the new thing – the style – and we have them here at Kuhn’s, and these too can be designed by the client. We also carry a line of Citizens watches for
men that are driven by ambient light. No batteries, no winding, just expose it to daylight from time to time and the watch ticks away.” “A large and growing part of our business is Internet sales and we maintain a presence on Facebook and Twitter. Social media has certainly impacted our business. Currently we are offering a first place prize of $1,000 to one of our customers who fills out a form on Facebook, visits our store and completes a wish list of items within the store of their liking. We then contact that person’s significant other and inform them of the choices made. If
that person visits our store we greet them with a $50 gift certificate redeemable for items within our store.” The jewelry business of today is a far cry from years past. Store owners who are successful have had to find ways to bring folks into their businesses and to present them with items that are stylish but without breaking the bank. Kuhn’s Jewelers is such a store and it is obvious from when you first enter the store that they are on top of their business and that they are in a position to offer their clients quality merchandise at a fair price.
Smart Energy. Smart Choice.
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800-427-0015
Business Journal • November 2012
PAGE 19
Aquarius Supply goes green By Al Higgins
HORIZONS DONATION - Monty Sayler from Bank of America presents a $2,000 grant check to Salisbury Horizons students. Horizons is a non-profit organization in Wicomico County that provides an academic, cultural and recreational program designed to encourage a diverse group of studetns from low-income families to realize their full potential. From left, front row: Salisbury Horizons students Dineza Taylor, Myron Leatherbury, Amana Wilson and Ruth Aguste. Back row: Monty Sayler, Bank of America, Tana Ellis, Prince Street Elementary vice principal, Salisbury Horizons students, Nakiya Smith, Jacob White, Gianna Wilson and Joshua Auguste.
Forty six years ago Aquarius Supply was founded with the purpose of assisting in the formation and maintenance of ponds, as well as irrigation projects. Now, the company is comprised of 11 stores, with 5 in New Jersey, 2 in Virginia, 2 in Pennsylvania and 2 in Delaware. “The scope of our business has changed considerably since the early years,” said Delmar, Delaware Regional Account Manager, Jim Lieb. “Whereas our business used to be centered around ponds and irrigation, we also now provide landscape lighting design, materials for storm water abatement, rain water collection, organic fertilization and porous pavement, to mention a few.” Lieb used an auto parts store as an analogy to describe his business. “We are in the green industry and contractors from many green disciplines come to us for supplies. We carry a complete line of products for home lawn irrigation systems, pond liners and marine grade outdoor lighting. We are very excited about our line of organic fertilizers.” Holganix is an organic fertilizer that is very low in phosphates and nitrogen. “Phosphates and nitrogen,” said Lieb, “are responsible for the dead zones
Member Profiile
found in the Chesapeake Bay and other bodies of water. These chemicals have such a low percentage rate in Holganix that the product presents no danger to water resources.” “Another product that is catching the eye of folks involved with storm water management is Porous Pave,” continued Lieb. “The product is comprised of bits of aggregate that are fastened together with an adhesive, but the spacing between the individual aggregate are large enough to allow water to pass through. In a parking lot, for example, Porous Pave could be installed at low areas within the lot and the water would percolate down into a collection system rather than flowing across the lot and into a storm drain where it would eventually make its way to the Bay.” The durable product can be used on trails, sidewalks, pathways, golf courses, parking lots, play areas, patios, pool surrounds and maintenance strips. Lieb is seeing a bit of an uptick in the housing market and he currently has developers working on new building projects in Rehoboth and Smyrna.
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UNITED WAY DONATION - Target was recognized for their annual United Way campaign contributions totaling $2,870. Pictured, front row (from left): Target associates, Monty Montasser, Angie Calio, Olivia Palameter, Holly Vogan, Tierra Collick, Cheryl Paul; second row: United Way board member, Jim Hartstein with Target associates, Chris Fereday, Mike Brittingham, Shirl Mohl, and Noah Mackritis.
New State Farm leases signed
Joey Gilkerson and Bradley Gillis, CCIM of the Sperry Van Ness – Miller Commercial Real Estate Gillis Team have assisted State Farm Insurance Company in opening up 3 new locations on the Delmarva Peninsula this year. Agent Tom Prunty has relocated from Court Plaza on South Salisbury Boulevard to 1311 S. Salisbury Blvd. Agent Eric James began his
State Farm venture at 38613 Benro Dr., Delmar (Delmar Commons). Agent Daniel Martin opened his first office at 1205 Pemberton Dr. in Salisbury. Each office is a five year lease. For more information, and to inquire of the availability of comparable office space, contact Bradley Gillis, CCIM or Joey Gilkerson of Sperry Van Ness – Miller Commercial Real Estate at 410-543-2440.
400 Eastern Shore Dr. Salisbury, MD 21804
Bob Elliott
Pharmacist/Owner
tel 410-749-5253 • fax 410-749-6345 FREE Delivery, Senior Citizens Discounts Burt’s Bees • Yankee • Rowe Pottery Jobst Compression Stockings Diabetic Counseling
EASTERN SHORE PHARMACY Across from the hospital on the corner of Eastern Shore Drive and Carroll Street in Salisbury
Bob Elliott
Pharmacist/Owner
Business Journal • November 2012
PAGE 20
Think twice before taking out a 401 (k) loan Your car could break down. You might need a new furnace. You have to pay for one last term of college for your child. Whatever the reason, you may someday need a large sum of money in a hurry. And as you look around for a source of funds, your eyes might come to rest on your 401(k) plan. It’s there, it’s yours — why not tap into it? Actually, there are some pretty good reasons for not dipping into your 401(k). But before we get to those, let’s see how you might access the money in your plan. Some employers allow 401(k) loans only in cases of financial hardship, although the definition of “hardship” can be flexible. But many employers allow these loans for just about any purpose. To learn the borrowing requirements for your particular plan, you’ll need to contact your plan administrator. Generally, you can borrow up to $50,000, or one-half of your vested plan benefits, whichever is less. You’ve got up to five years to repay your loan, although the repayment period can be
longer if you use the funds to buy a primary residence. So you’ve got some time to repay the loan, you’re paying yourself back with interest, and the repayments are probably just deducted from your paycheck. Sounds pretty good, right? What could be the problem with taking out a 401(k) loan? Since you asked, here are a few of them: • You’ll likely reduce your retirement savings. Your 401(k) plan is designed to help you build funds for one purpose: retirement. To encourage you to take advantage of your 401(k), the government defers taxes on your earnings and allows you to make contributions with pre-tax dollars. But when you take out a loan from your 401(k), you are removing resources earmarked for your retirement. And even though you’ll repay the loan, you can never get that time back when your money could have potentially grown. • You’ll be taxed twice on the loan amount. As mentioned, you typically contribute pre-tax dollars to your
Leaving a 401(k) with a previous employer could mean leaving it alone with no one to watch over it. At Edward Jones, we can explain options for your 401(k) and help you select the one that’s best for you. If you’d like to roll it over to an Edward Jones Individual Retirement Account (IRA), we can help you do it without paying taxes or penalties. And you can feel confident that someone is looking out for you and your 401(k).
To find out why it makes sense to talk with Edward Jones about your 401(k) options, call or visit your local financial advisor today. Dennis W. Hopson, CFP®, AAMS® Financial Advisor
1411 Wesley Drive Salisbury, MD 21801 410-742-3264
401(k). But when you repay the loan, you’re doing so with after-tax dollars. When you withdraw the money at retirement, it will be taxed again. • You’ll have to quickly repay the loan if you leave your job. If you leave your job, whether voluntarily or involuntarily, you’ll generally be required to repay the loan in full within 60 days. If you don’t repay it by then, the outstanding balance will be taxable — and if you’re under 591⁄2, you’ll also have to pay a 10 percent penalty tax. To avoid putting yourself in the position of having to someday borrow from your 401(k), try to build an emergency fund containing six to 12 months’ worth of living expenses. Keep the money in a liquid account so that you can tap into it quickly. It can be tempting to borrow from your 401(k) today — but if you can resist this temptation, you’ll almost certainly be glad tomorrow. This article was written by Edward Jones for use by Edward Jones Financial Advisor Dennis Hopson.
Mobile credit card readers help sales Continued from page one
phone via text message after making a purchase. The Smoke Shop at Etch Art owner, Mike Pfingst, also uses a mobile card reader. Pfingst sells a lot of his merchandise at area festivals and beer, wine & coffee pairing events and needed to be able to take credit cards outside of his shop. Like Townsend, Pfingst said that being able to accept credit cards at events has been great for his business. “Sometimes customers end up buying triple the amount of cigars because we take credit cards,” Pfingst said. Although some merchants and customers are not yet familiar with mobile card readers, both Pfingst and Townsend said they think it will start to catch on. Jack Morita of MLJ Processing attributes this fast growing trend to “ease of use” and the fact that companies are now offering features like the ability to keep track of inventory and being able to offer their customers special mobile discounts. With these advancements in technology, it’s become easier for business owners to run a mobile shop.
Business Journal • November 2012
PAGE 21
Wicomico Nursing Home celebrates improvements
On Tuesday, October 2 friends gathered for a ribbon cutting to celebrate the completion of a new patio in the front of the building, improved landscaping, and other special enhancements to the grounds at Wicomico Nursing Home. The improvements to the grounds have been a cooperative effort lead by John Broyhill, Betty Wootten, the Beautification Committee, and the Wicomico Nursing Home administration and staff. In addition, the SACC Foundation has provided administrative assistance and an Eagle Scout candidate, Ron Basumallik, has made improvements to the gardens in the courtyard of the facility. At the gathering John Cannon, Chamber Vice President, welcomed everyone, giving opportunity for comments from many involved in the project. Mary Schwartz, Wicomico Nursing Home Administrator, issued thanks on behalf of the residents and their families, to all who personally contributed financially to make these improvements possible and staff member, sang “God Bless America”. This project began small, but as individuals and the staff become involved, it has transformed the exterior of the facility, which still maintains some of its beautiful original landscaping from the 1960’s when it opened. The Home has resurfaced some sidewalks and the gazebo to make the back courtyard more assessable. And, they are in the process of putting a new roof on the courtyard gazebo, which will prove to be a wonderful gathering place for special occasions. In addition to raising the money for the patio, Betty and John have arranged for a well to be drilled for irrigation and hope to raise money to cover some new lighting. Contributions can be made to the Salisbury Area Chamber of Commerce Foundation if you wish to contribute. Ultimately, the patio project, peony garden, and so much more are a tribute
At the patio project ribbon cutting at Wicomico Nursing Home, Mary Schwartz, Administrator, cut the ribbon celebrating the new improvements to the exterior of the facility. Pictured with Mary in the forefront of this large gathering of supports are: Betty Wooten, John Broyhill, George Whitehead, and Ron Basumallik.
of love to the lives of Norvalee Broyhill and Richard Wootten, the spouses of John and Betty. They represent many other families who visit the nursing home and enjoy sitting or strolling outside in the fresh air and sunshine with the ones they love, who need the special care the Wicomico Nursing Home staff provides. The Chamber’s Beautification Committee extends a special thanks to all who have helped make possible this endeavor that has already provided an improvement not only to the exterior of the facility, but most importantly, the quality of life of the residents.
TRAINING PROGRAMS DONATION - Herman Purnell, President Salisbury Fraternal Order of Eagles Aerie 4503 and Frank Ennis, Chairman Board of Trustees Salisbury Fraternal Order of Eagles Aerie 4503 present a check in the amount of $1,000 to Nina East with DiCarlo Precision Instrument and President of the SACC Foundation, to support the Foundation’s workforce development training programs.
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Berstler named president
Wicomico Public Library Director Andrea Berstler has been named president of the Association for Rural & Small Libraries, a national organization dedicated to the positive growth and development of libraries. Berstler has previously served as ARSL’s secretary and treasurer as well as the 2010 conference chair. During this past year, she was the ARSL vicepresident/president-elect and the 2012 conference chair. Berstler has spent the last 18 years as an educator, librarian, branch manager and director. She holds a MLS from Kutztown University and is enrolled in the University of Maryland’s Ischool where she is studying for a second MLS. A Pennsylvania native, she and her husband moved to Maryland in 2011. They have two grown children.
Johnson joins RE/MAX Crossroads Wayne Johnson has joined the RE/ MAX Crossroads team. A former business owner, Wayne brings sales, marketing and negotiation experience. He also has experience developing waterfront farms. Wayne resides in Salisbury with his wife Donna. His Johnson family also includes one son, a daughter and four grandchildren. To reach Wayne, email WayneJohnson@remax.net or call 443-736-3373.
PRMC welcomes doctors
Peninsula Regional Medical Center welcomes several doctors. Shoaib Ali, MD, has been granted privileges in the Department of Medicine, Specialty of Nephrology at Peninsula Regional Medical Center. Dr. Ali joins Peninsula Nephrology Associates, PA in Salisbury on South Division Street. Dr. Ali received his medical education at Spartan Health Sciences University in St. Lucia, West Indies. He completed his residency at Wright State University in Dayton, Ohio, and a fellowship at St. John Hospital & Medical Center in Detroit, Mich. He is boardcertified in internal medicine. Walid El Ayass, MD, has joined PRMC as part of Peninsula Regional Oncology & Hematology. Dr. El Ayass earned his medical degree at the American University of Beirut in Lebanon. He completed an internship at the American University of Beirut Medical Center, as well as an internship and residency at the University Of Pittsburgh Medical Center in
Business Journal • November 2012
Personnel File
Pennsylvania, and a fellowship in hematology/oncology at George Washington University Hospital in Washington, D.C. Dr. El Ayass is board certified by the American Board of Internal Medicine. He is a member of the American Society of Clinical Oncology, the American Society of Hematology, the Medical Society of the District of Columbia and is a member of Physicians for Human Rights. Christa R. Fistler, MD, was recently granted associate staff membership with clinical privileges in the Telemedicine (Critical Care) at PRMC. Dr. Fistler received her medical degree from Jefferson Medical College in Philadelphia, Pa. She completed a residency at Ohio State University Medical Center, Columbus, Ohio, and a fellowship at the University of Maryland Medical Center in Baltimore. Dr. Fistler is board-certified in internal medicine, critical care and pulmonology by the American Board of Internal Medicine and will be joining Christina Health Services, part of Maryland e-Care initiative. Aser M. Kandil, MD, was recently granted active staff membership with clinical and admitting privileges in the Department of Pediatrics, specializing in neonatology and pediatrics, at PRMC. Dr. Kandil received his medical degree from the Kasr Al Aini Medical School - Cairo University Medical School, Cairo, Egypt. He completed internships at Kasr Al Aini Medical School and Miami Children’s Hospital, Miami, Fla.; residencies at Egyptian Institute of Teaching Hospitals, Cairo, and Miami Children’s Hospital; and a fellowship at Children’s National Medical Center in Washington, D.C. Dr. Kandil is board-certified in pediatrics and neonatology by the American Board of Pediatrics and the American Board of Neonatal-Perinatal Medicine, and is part of the Children’s National Medical Center’s neonatology service. Michael Lantz, MD, has been granted privileges in the Obstetrics/Gynecology, Special of Maternal/Fetal Medicine department at PRMC. He joins Women’s and Children’s services at Peninsula Regional via a telemedicine agreement with the Center for Maternal & Fetal Medicine in Annapolis. Dr. Lantz received his medical education from the University of Maryland School of Medicine in Baltimore. He completed a residency at John Hopkins Hospital, and a fellowship at the University Of Florida College Of Medicine in Tampa, Fla. He is board-certified in gynecology and maternal/fetal medicine. Janki Patel, MD, has been granted active staff membership with clinical and admitting privileges in the Department of Medicine, Specialty of Nephrology at Peninsula Regional Medical
Center in Salisbury. She joins Peninsula Nephrology Associates in Salisbury. Patel received her medical degree from Smt. NHL Municipal Medical College, Ahmedabad, Gujarat, India, and New York Medical College School of Public Health, Valhalla, N.Y. She completed a residency at Bridgeport Hospital in Bridgeport, Connecticut, and a fellowship at Brown University – Rhode Island Hospital, in Providence, R.I. Dr. Patel is board-certified in internal medicine. Apsara J. Prasad, MD, was recently granted active staff membership with clinical and admitting privileges in the Department of Medicine, Division of Gastroenterology at Peninsula Regional Medical Center in Salisbury. She has joined the practice of Peninsula Regional Gastroenterology Medicine, in Salisbury. Dr. Prasad received her medical school degree from Debrecen University Medical and Health Sciences Center in Debrecen, Hungary. She completed residencies and fellowships in Internal Medicine and Gastroenterology at Nassau University Medical Center in East Meadow, N.Y., where she was a chief resident. She is a member of the American College of Gastroenterology. Dr. Prasad is board-certified in gastroenterology and internal medicine. Isha Puri, MD, has been granted active staff membership with clinical and admitting privileges in the Department of Medicine at Peninsula Regional Medical Center in Salisbury. She is joining Peninsula Regional Medical Group’s Hospitalist Service. Dr. Puri received her medical degree from Kasturba Medical College in Mangalore and East Tennessee State University in Johnson City, Tenn. She completed an internship at the Good Samaritan Hospital of Maryland in Baltimore, and a residency at Trinitas Regional Medical Center in Elizabeth, N.J. Mark S. Shimko, MD, has been granted active staff membership in the Department of Surgery and Department
of Urology at PRMC. He is joining Peninsula Regional Medical Group’s Peninsula Urology Associates, with offices in Salisbury and Berlin and Millville, Del. Dr. Shimko received his medical degree from the University of Maryland in Baltimore. He completed an internship and residency at the Mayo Clinic in Rochester, Minnesota. Dr. Shimko is board-certified in urology. Elizabeth Yasik, MD, has been granted privileges in the Department of Anesthesiology at PRMC. She will join the practice of Sheridan Anesthesia Services in Maryland, PC. Dr. Yasik received her medical education from the Centre Hospitalier Universitaire Andre Vesale in MontignyLe-Tilleul, Belgium; the University of Delaware in Newark; and the Universite Libre De Bruxellesin Belgium. She completed residencies at the Medical Center of Delaware, Newark, and Allegheny General Hospital in Pittsburgh, Pa. She completed fellowships at Allegheny General Hospital and at Thomas Jefferson University/DuPont Hospital for Children in Wilmington. Dr. Yasik is board-certified in anesthesiology.
Yoskey joins Bay Bank
Bay Bank welcomes the addition of Richard Yoskey as vice president/ commercial relationship manager in the Lutherville corporate office. Yoskey joins the bank from Wells Fargo, where he Yoskey spent the last seven years working with individual and business clients. He is a graduate of Salisbury University’s Perdue School of Business. Yoskey was named one of the 2011 top Business Bankers in the Mid Atlantic Region by Smart CEO Magazine.
The Farmers & Planters Co. FARM - FEED SEED - LAWN GARDEN WILDLIFE Rt. 50 & Mill Street Salisbury, MD 21801 410-749-7151 Phone www.farmersandplanters.com
Business Journal • November 2012
PAGE 23
Fiscal Year 2012 Maryland Sales & Use Tax Collections
Total Receipts Somerset
Wicomico
Worcester
FOOD AND BEVERAGE
1,013,589,280
1,698,568
16,099,718
34,193,869
APPAREL
193,049,013
1,631
3,594,402
3,799,703
GENERAL MERCHANDISE
736,119,100
585,933
20,146,354
11,272,635
AUTOMOTIVE
268,505,893
252,304
4,920,281
2,558,586
FURNITURE, FIXTURES & APPLIANCE
330,226,231
127,390
2,093,835
3,354,603
BUILDING AND CONTRACTORS
485,588,192
148,794
7,064,319
7,493,422
UTILITIES AND TRANSPORTATION
349,283,878
60,158
4,595,983
782,887
HARDWARE, MACHINERY & EQUIPMENT
100,831,637
40,520
2,169,180
532,676
MISCELLANEOUS
601,886,055
255,995
7,216,482
14,646,332
TOTALS
4,095,705,860
3,171,708
68,122,938
78,749,353
Community Foundation
The Community Foundation of the Eastern Shore has been recognized once again by the Council On Foundations for meeting the highest national philanthropic standards for operational quality, integrity, and accountability. The organizational and financial practices of the Foundation have been found in accordance with all National Standards for U.S. Community Foundations. In order to achieve confirmation of compliance with the National Standards, community foundations must undergo an extensive review of their organizational and financial policies and procedures. The review is performed by trained, experienced community foundation practitioners.
Holiday Jubilee celebration
The Holiday Jubilee at the Wicomico Youth & Civic Center will return this holiday season with an evening of food, music, dancing, door prizes and fun on Wednesday, Dec. 12. The Holiday Jubilee brings together area businesses, small office, friends and families for an evening to celebrate the holidays. Individual tickets and tables can be purchased for the event. Ticket prices include food and non-alcoholic beverages. Guests are welcome to bring their own “spirits.” Hors d’oreuvres will be served at 5:30 p.m. followed by dinner at 6:30. Tickets are $25 per person and can be purchased at the Wicomico Youth and Civic Center Box Office
(500 Glen Ave., Salisbury), online at www.wicomicociviccenter.org, or by phone at 410-548-4911.
Shay’s Pub opens in Salisbury
Matthew Trader of Rinnier Development has recently closed on a multi year lease for a new bar and grill, Shay’s Pub, that will bring new life to the former Cactus Club property located at 100 Columbia Drive. The new owners have completely transformed the interior of the building. Shay’s Pub will provide live entertainment, multiple TVs for live sports action, Keno, an interactive juke box, and a myriad of food and drink specials. Live entertainment will span genres from country to jazz in hopes to appeal to a more mature audience. They will also have a live deejay playing on weekends and college nights. Food specials will be offered throughout the week. Shay’s Pub will also offer football fans the NFL Sunday Ticket on multiple TV Screens throughout bar and restaurant. There are also plans to open an outside lounge and tiki bar in the near future.
Am I covered?
We can answer your employees’ insurance questions. Call Mary at 410-742-5111
Health Life Dental Vision Disability Medicare Supplement
CFES awards $4.4m in grants
The Board of Directors of the Community Foundation of the Eastern Shore (CFES) recently celebrated achieving the distribution of $4.4 million in grants to the community for fiscal 2012. During the past 12 months the foundation distributed 1,048 grants to nonprofit and faith-based organizations to help improve the quality of life for citizens in our region.
Quality insurance. Personal attention. Peace of mind.
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PAGE 24
Business Journal • November 2012
Journal Healthcare Breast Center receives designation
The Peninsula Breast Center at Peninsula Regional Medical Center (PRMC) has been designated a Breast Imaging Center of Excellence by the American College of Radiology (ACR). By awarding facilities the status of a Breast Imaging Center of Excellence, the ACR recognizes breast imaging centers that have earned a three-year term accreditation in all of the college’s voluntary, breast-imaging accreditation programs and modules, in addition to the mandatory Mammography Accreditation Program. The breast imaging services at Peninsula Regional are fully accredited in mammography, stereotactic breast biopsy, breast ultrasound and ultrasoundguided breast biopsy. Peer-review evaluations, conducted in each breast imaging modality by board-certified physicians and medical physicists who are experts in the field, have determined that the center has achieved high practice standards in image quality, personnel qualifications, facility equipment, quality control procedures and quality assurance programs.
Motsko presents at MTM summit
Apple Discount Drugs, a locally owned HealthMart pharmacy, is pleased to announce that John Motsko, pharmacist and Certified Diabetes Educator, presented at the Second Annual Medication Therapy Management Summit in Baltimore recently. The summit was presented by the Maryland Pharmacists Association Professional Development Committee. More than 120 pharmacists were in attendance. “At this summit, I was given the opportunity to speak about the benefits of combining traditional medication therapy management with diabetes management,” said John Motsko, Apple Certified Diabetes Educator. “Apple Discount Drugs is ahead of the curve. We are one of only a few pharmacies nationwide (and quite possibly the only pharmacy in Maryland) to offer this combination of services to customers.” Apple also offers Medication Therapy Management (MTM) to further assist diabetes patients. For more information, visit www. appledrugs.com.
Women’s heart screenings
Peninsula Regional Medical Center’s Guerrieri Heart & Vascular Institute will be offering its Women’s Heart Program screening assessments at the Ocean View Family Medicine office, located at 142 Atlantic Ave., Millville, Del., on Tuesday, Nov. 20. Two noninvasive screening appointments will be available per hour from 8 a.m. to noon. Appointments are required. Women choosing to participate must not currently be under the care of a cardiologist or have a known history
of heart disease. There is a $50 fee associated with each health check and assessment. To learn more about the Women’s Heart Program, qualification requirements or to set up an appointment, call 410-543-7026.
Naleppa named to distinguished list
Dr. Peggy Naleppa, MS, MBA, FACHE, president/CEO of Peninsula Regional Medical Center (PRMC), has been named to the 2012 Becker’s Hospital Review of “120 Women Hospital and Health System Leaders to Know.” Naleppa, who was also recently named One of Maryland’s 30 Most Admired CEOs by the Maryland Daily Record, was one of only four female hospital leaders in Maryland to earn this distinction. According to BeckNaleppa er’s, a leading national healthcare publication, the 120 women chosen demonstrate outstanding leadership within the hospital and healthcare industry and were selected based on a wide range of management and leadership skills, including oversight of hospital or health system operations, financial turnarounds and quality improvement initiatives. Dr. Naleppa has been the president of PRMC since 2008, and joined the organization as its executive vice president/COO in 2003. She has a 30-plus year history as a healthcare executive, holding leadership positions at both academic and community institutions.
Emge receives DAISY award
Nurses at Peninsula Regional Medical Center are now being honored each month with the DAISY Award for Extraordinary Nurses, a national program to recognize the outstanding efforts of nurses in their daily work. The first award recipient is Theresa “Terry” Emge, a CRNFA (certified registered nurse first assistant) who is a true pioneer of cardiothoracic surgery — starting at age 16, when she was the first assistant of Drs. Nevins Todd and Richard Hughes learnEmge ing the intricacies of the heart-lung machine, a time before cardiac surgery was a specialty. She was the first assistant in Salisbury’s first open heart surgery in 1974, performed at PRMC. But just as important as Emge’s clinical skill, her compassion for patients is endless and truly genuine. Patients appreciate her soothing nature as they are about to undergo complex surgeries, and she exemplifies true professionalism in every interaction with every patient and staff member. She has made a powerful impact on the lives of more than 13,000 patients undergoing heart surgery at PRMC.
Free flu shots to veterans and their spouses
In honor of Veterans Day and in appreciation for the service to our nation by all veterans of the Delmarva Peninsula, Peninsula Regional Medical Center will again this year offer free flu shots to veterans and their spouses. The free shots will be offered on Monday, November 12, from 2 to 5 p.m. in the auditorium of the Avery W. Hall Educational Center, located on the Peninsula Regional campus on the corner of Waverly Drive and Vine Street, Salisbury, Md. Free parking is available in Garage B. Military ID to prove service to our nation is requested, but appointments are not necessary. Call 410-543-7766 for more information or directions.
Labs awarded accreditation
The laboratory and arterial blood gasses (ABG) lab at Peninsula Regional Medical Center have both been awarded accreditation for the “excellence of service provided” by the Commission on Laboratory Accreditation of the College of American Pathologists (CAP) based on the results of a recent on-site inspection. Laboratory Administrative Director Robin Mandelson and Medical Director Kimberly H. Cuesta, MD, plus ABG Coordinator Tom Russ, Medical Director Gregory Thompson, MD and Respiratory Services Director John Morcom were all congratulated by the on-site inspection team for being among a select number of laboratories nationwide to meet the rigorous guidelines established to help ensure the highest standards for patient care. Peninsula Regional’s labs are among an elite group of more than 7,000 CAP-accredited laboratories in the United States. The CAP designation has been continuously awarded to the Peninsula Regional lab for nearly 40 years. The ABG lab has received that honor for the past twenty years it has been surveyed. A team of inspectors examined the records and quality control of the labo-
ratories for the preceding two years, as well as the education and qualifications of the total staff, the adequacy of the facilities, the equipment and the safety and overall management of the labs to determine how well each laboratory is serving its patients. The CAP Laboratory Accreditation Program dates back to the early 1960’s, and is recognized by the federal government to be equal to or in many cases even more stringent than the government’s own inspection program. The College of American Pathologists is the world’s largest association composed exclusively of pathologists and is considered the worldwide leader in laboratory quality assurance. The CAP serves more than 18,000 physician members and laboratory staff.
Diabetes education program
Peninsula Regional Medical Center (PRMC) and its Diabetes Education Program invite anyone interested in learning more about diabetes and thyroid disease to attend a free education event, “Diabetes and Thyroid Disease-A Common Link,” on Monday, Nov. 12. The program, to be held in the auditorium of the Avery W. Hall Educational Center on the PRMC campus, will feature an educational presentation and exhibits from companies involved in diabetes care and services. Endocrinologist Jack Snitzer, DO, will discuss diabetes, as well as thyroid disease, for which people with diabetes are at greater risk. A question and answer session will follow the presentation. The “Diabetes and Thyroid DiseaseA Common Link,” program begins at 5:30 p.m. with vendor displays until 6:30 p.m. Dr. Snitzer’s presentation will begin at 6:30 p.m. and last approximately one hour. Light refreshments will be served. An RSVP is required; call the Diabetes Education Program at 410-543-7061. There is no cost to attend. To learn more about the November 12 program or available diabetes services at PRMC, call 410-543-7061.
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Now is time to analyze the status of your holdings Shore By Benjamin J. Alder Sperry Van Ness
As we enter the final quarter of the year, it is a good time to take stock of our assets and review how we each manage our businesses. This is also a good time of year for a landowner or land manager to take time to analyze the current status of things in order to lay out a solid game plan for the coming year. With that in mind, I compiled a top ten list of items to consider when managing land and what type of information is good to maintain to be a successful landowner or manager. The order is not meant to prioritize the list and is simply a reference guide to assist you in managing your land to its highest potential.
1. Boundary Survey - When you buy or sell land it is especially significant to know where boundaries are and what their legal descriptions are. Many properties have almost ancient records on their boundaries and as neighboring property owners’ change or as management changes on adjacent lands, boundaries are sometimes mistakenly altered for new land uses. Over time these physical changes to the landscape can become difficult to correct on your property. Keeping accurate up to date surveys are also important for understanding what your true taxable landmass is and an accurate survey is the only way to verify the assessment record. Clearly, there is practical financial reason and long term management benefit to documenting the boundaries of what you own. 2. Forest Management plan - A forest management plan will assist in maintaining your agricultural land status for your forestland based property; and it is important to check with your local assessment office to ensure this information is in place and your tax bill reflects this management status on the property. 3. Timber Resource Assessment Evaluating the value of the timber on the property is also a valuable planning tool to have as you consider when to sell timber and take a return on your long term forest investments. Sound management of timber resources can be a strong part of any financial portfolio in mitigating against volatile swings in financial markets. 4. Zoning Update and Regulations – Staying informed of current zoning laws and local regulations can be critical in maintaining long term value in your property. As land use laws evolve, regulations are clearly moving towards more restrictive patterns in land use. Having the opportunity to make
Land Report
decisions with your land based on these changes can only occur if you remain informed of local, state, and federal land use regulations. 5. Conservation Plan – A plan can be developed by the local USDA office in your county and is a free service to landowners interested in learning about the myriad of conservation programs available for their land. The U.S. Farm Bill authorizes a wide array of incentive based programs focused on conserving soil health and natural resources on private land. 6. Soil Data and Maps - The Natural Resource Conservation Service offers a free website where you can outline a given property and obtain accurate soil information and a range of descriptive resources on the characteristics of the soil on your property. The website is www.websoilsurvey.nrcs.usda.gov/app/ HomePage.htm. 7. Tax Maps and Natural Resource Data Layers – A website called MD Merlin offers a unique set of information for property owners including tax maps, wetland maps, high-resolution aerial imagery from 2007-2008, topographic maps, watershed boundaries and even political boundaries. 8. Appraisal and Financial Records – When buying land the purchase price and initial appraisal are utilized for establishing the benchmark from which you measure future capital gains when a property is transferred. An accurate appraisal is important for tax purposes and maintaining strict financial records for costs and improvements to the property is critical in mitigating against future capital gains. 9. Estate Plan - Establish a plan for conveying land to heirs in order to minimize tax consequences. This is critical to maintaining ownership for land which has long history in a family with potentially high capital gain consequences. A sound strategy established through your tax or financial advisor is important to the transfer of your land legacy. Be sure to schedule time with your accountant or a certified financial planner to understand the scope of options for
you and your family. 10. Insurance - Ensure insurance policies for current use and tenants on your land are adequate. Accidents happen and maintaining the proper type and amount of insurance could be invaluable if something unforeseen does occur. Specifically flood insurance is important to review as many times flood maps can incorrectly indicate the threat
to structures on a property. This data is evolving as factors relating to sea level rise are being evaluated throughout coastal regions. In closing, please recognize that I welcome the opportunity to advise you with any of your land management or land based real estate questions. I am here as a resource and look forward to helping you reach your goals.
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Business Journal • November 2012
Journal Education Learn Chinese at UMES
Chinese for Fun will be held on Fridays: Jan. 4-11-18, 2013, from 10 a.m. to 3 p.m., at UMES. This class is ideal for individuals of any age who want to learn Chinese for personal enrichment or travel. Taught by a native-speaking instructor in a state-of-the-art language learning classroom, Chinese for Fun
introduces learners to the basics of spoken and written Chinese for a total of 15 hours over three class dates. The Foreign Language Instructional Center uses RosettaStone and other teaching technology to give learners every possible advantage. The fee is $149 per person and all materials are included. Register by calling 410-651-6543 or visit www.umes.edu/flic.
FIVE YEAR SERVICE AWARDS - Wor-Wic Community College employees received awards for five years of service at a recent all-staff meeting at the college. In the front row, from left, are Dr. Deirdra G. Johnson, Karen Lewis-Dryden and Daniel R. Pavese III of Salisbury. In the back, from left, are Karen M. Young of Berlin, Jennifer L. Tusing of Fruitland, Jeffrey Holiday and Karie Solembrino of Parsonsburg, Bridget Benshetler of Snow Hill and Marcia Lee of Dagsboro, Del. Not pictured are Orlando Beckett Jr., Brenda Lockard and Jeff Seaton of Salisbury. 15 TO 35 YEAR SERVICE AWARDS - Wor-Wic Community College employees received awards for 15, 20, 25 and 30 years of service at a recent all-staff meeting at the college. In the front row, from left, are Dr. Walter J. Yurek of Ocean City, recognized for 30 years of service, Dr. Kimberley M. Roop of Salisbury, recognized for 25 years of service, and John D. Haffner of Eden, David P. Striegel of Salisbury and Brian Barnes of Seaford, Del., who were recognized for 20 years of service. In the back, from left, are Charles Thomas of Salisbury, Lynn M. Bragg of Hebron, Dr. Lawrence Blasco of Quantico, Sheree L. Leslie of Ocean Pines, Sandra L. Green of Vienna and James Kelley of Ocean View, Del., recognized for 15 years of service. Not pictured are Dr. Judith M. Ferrand of Fruitland, recognized for 20 years of service, and Brad T. Brown of Delmar, Md., Terry A. Carr of Salisbury, and B.J. Zonko of Delmar, Del., recognized for 15 years of service.
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James Respess TEN YEAR SERVICE AWARDS - Wor-Wic Community College employees received awards for 10 years of service at a recent all-staff meeting at the college. In the front row, from left, are Angie N. Hayden and Wendy Postles of Salisbury, Dr. Coleen M. Weil of Hebron and Deborah Clark of Mardela Springs. In the back, from left, are Carl V. D’Alessandro of Berlin, Dr. Lynn M. Wiljanen of Pocomoke City, Teresa M. Disharoon of Delmar, Md., Paul A. Mace of Taylors Island, Renee Dayton of Delmar, Del., Dr. Gene McMillen of Dagsboro, Del., and Terry Thompson of Parksley, Va. Not pictured are Rich Allen II of Salisbury, and David Barsh and Dr. Lynn M. Derickson of Hebron.
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Business Journal • BusinessJournal_10-12_Layout1 November 2012
USDA, chicken council defend new poultry inspections procedures Inspections changed after president’s executive order to streamline
By Carol Kinsley
The question came to this newspaper: “Do you support the federal government quietly and without much public discussion eliminating hundreds of poultry inspector positions and speeding up the processing line in poultry production?” The questioner went on, in a telephone interview, to express fears that proposed changes in poultry inspection regulations would result in more injuries among workers and more food contamination, to say nothing of the loss of inspector jobs. While she is not involved in the industry, she requested that her name not be used. “I’m a consumer. I used to eat poultry, but not anymore. I only eat kosher or organic poultry and meat,” she said. The Food Safety and Inspection Service (FSIS), part of USDA, proposed a new inspection system for chicken and turkey processing plants in January 2012 in response to an executive order issued by President Obama in January 2011. The order asked agencies to review existing rules “that may be outmoded, ineffective, insufficient, or excessively burdensome, and to modify, streamline, expand or repeal them accordingly.” The proposed new rules were published in the Federal Register on Jan. 27, 2012. The comment period was extended beyond the original date of April 26 to allow more time for responses. A final rule has not been published, nor has a possible implementation date. Key elements of the new inspection system include: • Requiring “establishment” (the poultry companies) personnel to sort carcasses before FSIS inspection, eliminating those not likely to pass (rather than wasting the inspectors’ time doing the sorting); • Reducing the number of online FSIS inspectors to one per processing line (currently there are four); • Permitting faster line speeds than presently used; • Requiring establishments to maintain records to document that their products “meet the regulatory definition of ready-to-cook poultry.” Dirk Fillpot, USDA spokesman, explained that the inspection rules used today date back to 50 years ago. “The way chickens are raised is different to-
day,” Fillpot noted. Under the proposed rule, inspectors would have more time for other inspection activities more directly tied to improving food safety. In pilot programs that have been in place in 20 chicken plants and five turkey plants since 1999 (none on the Delmarva Peninsula), Fillpot said, products have been shown to be as safe as those inspected under the current system. The concerned consumer commented, “I’ve read how fast the lines are already going and the injuries that result.” If the lines speed up, she is concerned injuries will increase. On the contrary, according to Tom Super, spokesman for the National Chicken Council, the track record over the past 13 years shows the pilot project “on par, if not better, on food safety and worker safety.” The consumer noted a compilation by the New York Times of all foods recalled in recent years. “What are we coming to?” she asked. “I think deregulation in general is a bad idea.... I don’t trust people to regulate themselves.” Super responded that processors would not be inspecting themselves. “There will still be a USDA inspector at the end of every line and all over the plant charged with moving from quality assurance into more inspecting for food safety practices. “As a taxpayer, do you want your money to go toward inspecting a company’s product for bumps and bruises or inspecting for campylobacter and salmonella — things that you can’t see that could cause food-borne illness... A lot of companies sell branded products. They have an incentive not to let defective product into the marketplace.” He added: “Deregulation couldn’t be farther from the truth. The meat and poultry industry are the most heavily regulated in the country.” There are a number of steps a bird goes through before it leaves the plant. “We call them hurdles,” Super said. The steps are a culmination of different things that reduce pathogens on carcasses at several steps in the process. “The USDA will do more affirming that those systems work as they are intended to do. “The reallocation of resources has been a long, on-going battle between USDA and the inspectors union. This rule got caught in the crossfire,” Super said. He concluded: “Food safety is our No. 1 priority. We think food safety (rules) should be modernized to reflect that.”
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Music Abounds This Fall At Salisbury University By Dr. William Folger, Chair SU Department of Music
“If music be the food of love, play on” – Shakespeare From classical and chamber music to steel drums and sounds of the holidays, music fills the air at Salisbury University this November and December. Pianist Andreas Klein inaugurates this fall’s Peter and Judy Jackson Chamber Music Series 7 p.m. Thursday, November 1, in the Great Hall of Holloway Hall. The German-born musician, who is popular with Salisbury audiences, has played some of the world’s most prestigious venues, including London’s Wigmore Hall, New York’s Carnegie and Alice Tully halls, and the Kennedy Center for the Performing Arts. The Allegheny Baroque continues the series 7:30 p.m. Friday, November 9, also in the Great Hall. Featuring cellist (and Salisbury Symphony Orchestra [SSO] director) Jeffrey Schoyen, violinist (and SSO concertmaster) Sachio Murasugi and harpsichordist Gwendolyn Toth, the ensemble performs throughout the mid-Atlantic on period instruments. They are joined by Baroque flutist Immanuel Davis, whose credits include Broadway’s Show Boat and Ragtime, as well as performances at Carnegie Hall, the Edinburgh Fringe Festival and the Queen Elizabeth II. The series culminates with an evening of Brazilian music presented by Canções and Lendas Brasileiras. Featuring countertenor José Lemos, guitarist Marco Sartor and percussionist Danny Mallon, the concert is 7 p.m. Saturday, November 17, in Holloway Hall Auditorium. It includes a program crafted especially for SU. Additional musical performances at SU begin Tuesday, November 13, as the Salisbury Chorale performs at 7:30 p.m. in Holloway Hall Auditorium. The concert features Rutter’s Magnificat and Holst’s “Christmas By Day” with chamber orchestra. The Department of Music’s annual Winter Music Festival takes place December 2-8 in Holloway Hall Auditorium. The University Chorale, under my direction, inaugurates the series with classical vocal and chamber works at 4:30 p.m. Sunday, December 2. Humorous pieces by P.D.Q. Bach take center stage with “O Little Town of Hackensack” and “Good King Kong Looked Out,” along with traditional favorites such as Berlin’s “White Christmas.” Susan Zimmer provides piano accompaniment. The Salisbury Pops, directed by Lee Knier, offers holiday favorites, including “Ave Maria,” “The Toy Trumpet” and “The Christmas Song,” featuring SU soloists and a visit from Santa Claus 7:30 p.m. Tuesday, December 4. The Jazz Brazz Big Band, directed by Dr. Jerry Tabor, follows 7:30 p.m. Thursday, December 6. The ensemble brings contemporary and classical jazz combo music to the festival with an intimate jazz club atmosphere.
The festival continues with the Salisbury Symphony Orchestra’s annual Holiday Concert, “Opera Classics and Broadway Favorites,” with guest tenor Dominic Armstrong 7:30 p.m. Saturday, December 8. A graduate of The Curtis Institute and The Juilliard School, Armstrong has performed with Deutsche Oper Berlin, Opera Regio Torino and the New York City Opera, among others. SSO admission is $20, $15 for seniors, $5 for children ages 18 and under and non-SU students with ID. To reserve tickets, visit www.SalisburySymphonyOrchestra.org. The festival concludes as SU’s Musical Theatre Workshop presents “Freaks on Broadway,” a cabaret-style revue about people and characters who are “different,” Thursday-Sunday, December 6-9, in the Black Box Theatre of Fulton Hall. The show includes selections from Wicked, La Cage aux Folles and The Addams Family, among others. Curtain is 8 p.m., 3 p.m. Sunday. Zimmer again provides piano accompaniment. Sponsored by SU’s Communication Arts and Music departments, tickets are $15, $12 for seniors, free for children ages 12 and under. World music makes its way to campus as steel drum duo Tom and Donna Clark, collectively known as MPSteel, entertain audiences 7:30 p.m. Monday, November 26, also in Holloway Hall Auditorium. Their repertoire includes the calypso of Harry Belafonte, the Brazilian bossa nova, and the samba sounds of Jobim and Bonfa. The Office of Cultural Affairs hosts musician Mika Karni and the band Kol Dodi at 7 p.m. Tuesday, December 11, in Holloway Hall Auditorium. The ensemble consists of Israeli, Moroccan, Yemenite and Ethiopian musicians and singers, offering a musical perspective of the Biblical psalms “Shir Ha’Shirim.” The concert is co-sponsored by World Artists Experiences and the Embassy of Israel to the United States. The Salisbury Youth Orchestra, directed by Schoyen rounds out SU’s fall musical program with its annual Winter Concert 7:30 p.m. Thursday, December 13, in Holloway Hall Auditorium. Admission to all music events at SU is free unless noted. For more information call 410-543-6030 or visit the SU Web site at www.salisbury.edu. From classical to Baroque, Latino rhythms to the sounds of Broadway, American jazz to holiday favorites, SU offers something for nearly everyone’s musical tastes this fall. We look forward to seeing you … while you hear us!
www.salisbury.edu
Business Journal • November 2012
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Wine lovers may view favorites on line now SEPTEMBER 2012 DIRECTORY Wine lovers can now review objective wine recommendations online before their next trip to the wine store. DelmarvaWine.com is a new website created by wine writer John Rankin of Salisbury. Rankin says he launched the wine site to provide unbiased reviews and to educate the growing number of wine consumers. “Despite the weak economy, the number of wine consumers continues to grow, particularly in the 25 to 40 age bracket,” he said. “The
Name
recent growth of this segment can be seen in the number of new beverage stores and wine bars opening across the Shore.” A wine enthusiast for 17 years, Rankin studied wine at Anne Arundel Community College and Wine Spectator School. He writes wine stories for the Shore Life and Annapolis Lifestyle magazines and wrote the monthly wine column for Salisbury’s Metropolitan Magazine from 2011-2012. Recently he began conducting wine tastings
at local art galleries and wine bars. His online wine picks are nationally-available wines that can be purchased locally. The recommendations are selections he has tasted personally and considers to be good a good value for the price. Generally, the wines are in the $10 to $25 price range, but premium labels are also listed. DelmarvaWine.com presents consumer tips and information about local wine retailers, wineries and wine bars. As the site evolves,
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Rankin plans to add restaurants that offer distinctive wine lists, and lifestyle content which will bring wine consumers together with wine-related businesses. Future postings will also include profiles about Eastern Shore wine lovers and their personal favorites. “The goal is to add personality to the site and engage my readers as members of a wine community that stretches from the Ocean to the Bay,” Rankin concluded.
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ADVERTISING Morning Star Publications, Inc. Greg English 302-629-9788 302-629-9243 mspublications.com genglish@mspublications.com 951 Norman Eskridge Hwy., Seaford, DE 19973 _________________________________________________________________________________________________________________________________________________________________________ ARCHITECTS & ENGINEERS Andrew W. Booth & Associates, Inc. Matthew Smith 410-742-7299 410-742-0273 awbengineers.com msmith@awbengineers.com 1942 Northwood Dr., Salisbury, MD 21801 Debbie Bailey dbailey@awbengineers.com _________________________________________________________________________________________________________________________________________________________________________ Davis, Bowen & Friedel Michael Wigley 410-543-9091 410-543-4172 dbfinc.com mrw@dbfinc.com One Plaza East, Suite 200, Salisbury, MD 21801 _________________________________________________________________________________________________________________________________________________________________________ George, Miles & Buhr, LLC Michelle Everngam 410-742-3115 410-548-5790 gmbnet.com meverngam@gmbnet.com 206 W. Main St., Salisbury, MD 21801 _________________________________________________________________________________________________________________________________________________________________________ Pohanka Automotive Group Chris Hagel 410-749-2301 410-742-5168 pohankaofsalisbury.com chagel@pohankaofsalisbury.com 2012 North Salisbury Blvd., Salisbury, MD 21801 ext: 8030 ________________ ________________________________________________________________________________________________________________________________________________________ Sherwood of Salisbury Matt Romanowski 410-548-4600 410-548-4662 sherwoodofsalisbury.com mattromo@sherwoodofsalisbury.com 1911 N. Salisbury Blvd., Salisbury, MD 21804 _________________________________________________________________________________________________________________________________________________________________________ CONSTRUCTION Malone Homes Jason Malone 443-260-4775 443-260-1769 malonehomesmd.com jason@malonehomesmd.com PO Box 1109, Allen, MD _________________________________________________________________________________________________________________________________________________________________________ Ruark Builders Barbie Hannemann, VP 410-749-0193 410-860-4875 ruarkhomes.com bhannemann@ruarkhomes.com 4920 Snow Hill Rd., Salisbury, MD 21804 410-677-3835 _________________________________________________________________________________________________________________________________________________________________________ FINANCIAL The Bank of Delmarva Debbie Abbott 410-548-1100 410-742-9588 bankofdelmarva.com dabbott@bankofdelmarva.com 2245 Northwood Dr., Salisbury, MD 21801 ________________________________________________________________________________________________________________________________________________________________________ HEATING AND AIR Mid-Atlantic Heating and Air Debbie Bradley 410-546-5404 410-546-5418 midatlanticheatandac.com db.midatlanticheatandac.com 2312 Allen Dr., Salisbury, MD 21801 ________________________________________________________________________________________________________________________________________________________________________ INDUSTRIAL COMMERCIAL PAINTING ProCoat, PO Box 2154
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Business Journal • November 2012
DWTC holds 38th Annual Luncheon
PAGE 29
SEPTEMBER 2012 DIRECTORY PG 3
The Delmarva Water Transport Committee held its 38th Annual Membership Luncheon on Oct 26th at the Evolution Craft Brewing Co. – Public House Salisbury. The newly appointed Executive Board was announced and the Annual Report was provided to the members by Executive Director Becky Robinson: 2012-2014 Executive Board PresidentMike Abercrombie Jr. , Executive Vice President/Secretary/Treasurer Tim Emge, Vice President Terminal Operations-Steve Magdeburger, Vice President Transportation JC Dann, Past President-Mason Keeter. The guest speaker for this event was U.S. Coast Guard Commander Sector Baltimore Captain Kevin Kiefer. Also in attendance were representatives for
Name
From left are: Tim Emge, JC Dann, Steve Magdeburger, Becky Robinson, Captain Kevin Kiefer, Mason Keeter, Mike Abercrombie, Robert Cook
Senator Ben Cardin, MD, Senator Barbara Mikulski, MD, and Congressman Scott Rigell, VA. Maryland Secretary of Maryland Department of natural resources, Maryland Senator Jim Mathias, State Delegate Norman Conway, Maryland State Delegate Charles Otto, Salisbury Major Jim Ireton, and representatives from Wicomico County,
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Worcester County, Dorchester County, Somerset County, Accomack County, and Sussex County attended this event. Since 1974 the Delmarva Water Transport Committee has proudly represented hundreds of businesses on the Delmarva Peninsula. The Delmarva Water Transport Committee is a non-profit organiza-
tion that encourages the continuation and further development of waterborne commerce on the rivers, bays and harbors of the Delmarva Peninsula through the promotion of adequate dredging, safe navigation and maintenance and development of harbor and river terminals in such a manner as to protect and preserve the environment.
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Allstate Insurance Fred Pastore 410-860-0866 410-860-0869 allstate.com/fredpastore fredpastore@allstate.com 111 Naylor St., Salisbury, MD 21804-4333 ________________________________________________________________________________________________________________________________________________________________________ Avery Hall Insurance Group Kevin Hayes 410-742-5111 410-742-5182 averyhall.com khayes@averyhall.com 308 E. Main St., Salisbury, MD 21801 Joe Gast jgast@averyhall.com ________________________________________________________________________________________________________________________________________________________________________ Gamee Elliott, State Farm Insurance Gamee Elliott 410-749-4725 410-749-4175 statefarm.com gamee.elliott.bvm6@statefarm.com 923 Eastern Shore Dr., Salisbury, MD 21804 ________________________________________________________________________________________________________________________________________________________________________ Gary K. Marshall Agency David Galeone 410-651-1111 garymarshallagency.com dgaleone@yahoo.com PO Box 250, 12610 Somerset Ave.
Princess Anne, MD 21853 ________________________________________________________________________________________________________________________________________________________________________ Landmark Insurance & Financial Group Charles McClenahan 410-651-2110 410-651-9288 landmarkinsuranceinc.com charlie@ 30386 Mt. Vernon Rd., Princess Anne, MD 21853 888-651-2111 landmarkinsuranceinc.com ________________________________________________________________________________________________________________________________________________________________________ RPS ISG International Brad Sutliffe 410-901-0736 410-910-0836 isgintl.com Brad_Sutliffe@isgintl.com 204 Cedar St., Cambridge, MD 21613 ________________________________________________________________________________________________________________________________________________________________________ PORTABLE STORAGE
Cubes To Go Betsy Bradford 410-742-2100 410-7423875 cubestogo.com cubestogo2100@aol.com 102 Broadway St., Fruitland, MD 21826 ________________________________________________________________________________________________________________________________________________________________________ REAL ESTATE Remax Crossroads, PO Box 307 Susan Mergargee 443-736-3373 443-736-3379 SalisburyMarylandHomes susanmegargee@remax.net 103 E. Main St., Fruitland, MD 21826 Broker, Owner ForSale.com ________________________________________________________________________________________________________________________________________________________________________ SALON Bella Blue Salon LLC Keesha Holder-White 410-334-3533 bellablusalon.com bellablusalon@verizon.net 1504 Pemberton Dr., Ste. H, Salisbury, MD 21801 ________________________________________________________________________________________________________________________________________________________________________ TIRE & AUTO CENTER Burnett White Dawn Tilghman 410-742-2222 410-543-4182 burnettwhite.com burnettwhite@cavtel.com 412 East Main St., Salisbury, MD 21804 ________________________________________________________________________________________________________________________________________________________________________
To Advertise in the Salisbury Business Journal Advertising Directory Call Greg English at 302-629-9788 or email genglish@mspublications.com
Business Journal • November 2012
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Chamber’s Young Professionals Lunch & Learn Come join the Young Professionals Committee of the Salisbury Chamber for their first Lunch & Learn of the year, “Plan, Prepare & Protect Your Future” on November 13 at 11:30 a.m. at the Salisbury Chamber. This seminar is designed for young professionals beginning to think about their financial future. Learn the steps of establishing a financial portfolio and protecting the ones you love most. Speakers are Nicole Brushmiller of Atlantic Smith Cropper and Josh Thomas of Livingston, Hammond & Hill Wealth Management. The cost of lunch is $10. To register, please call Sophia Smecker at 410-749-0144.
Atlantic Pawn & Finance, Delmar By Al Higgins We’ve all heard the term that perception is reality, but what about misconception? Case in point – pawn shops – rightly or wrongly – are often perceived as being places that many people do not care to frequent. They are often portrayed on television and in movies as businesses that operate just inside the law and that there is something shady about them. While this perception may be true of pawn shops elsewhere, such is not the case at Atlantic Pawn & Finance in Delmar, Delaware. Atlantic Pawn & Finance is located in a newly refurbished building on the corner of Rt. 13 and Rt. 54. One part of the building is dedicated to the pawn shop while the other deals with several types of financing. The first impression when entering into the pawn side of the building is how bright, clean and attractive the space is. It looks more like a mini Sears store than a pawn shop. “We want folks to be comfortable when they come into our store,” said Greg Johnson, president of the business. While it is true that all of the merchandise we offer has been either
we gladly offer
EMployEE pricing FOR CHAMBER MEMBERS & THEIR FAMILIES!
Member Profiile sold to us or pawned, we still feel that we are offering the public a retail outlet for quality goods at reasonable prices. Our doors are always open to folks who simply want to browse through our aisles looking for a bargain.” Contained within the aisles are items ranging from high quality DeWalt power tools to compound bows. Wide screen televisions occupy one area of the store while countless CD’s, are stacked one upon another in another area. Everything from power drills to weight lifting equipment can be found. “When goods are brought in, either to be sold or pawned,” said Johnson, “we immediately institute a security search to ensure it is the owner of the goods who has brought them in. The search takes 18 days to complete. Once an item has cleared the security check we place it on the retail floor for sale. The finance side of the house writes several types of loans. Small personal loans are written for folks able to provide a good reason for needing the loan and have an established method for
repayment of the loan. Atlantic also writes loans against assets. “I once wrote a loan against a 45 foot boat that was put up for collateral,” mentioned Johnson. “We have written loans against homes, motorcycles, cars and almost any other asset that has value.” One area of the business that is doing well is the writing of loans for cars. Atlantic Finance works with about 48 area car dealers on Delmarva to finance the purchase of a car. “We finance folks who have had problems with their finances and are looking for a way to improve their financial situation. Many of these people may have had a car repossessed at one time or another and they cannot secure a loan through traditional means. Our interest rates are naturally higher than those offered by a bank but we also offer folks an opportunity to rebuild their credit rating. We report their performance history to several credit monitoring entities and those folks who repay their car loan on time will receive a favorable report.” Atlantic Pawn & Finance is a far cry from stereotyped pawn shops and you owe it to yourself to drop in and take a look around. You may find a deal on something you just can’t live without.