MS BusinessReport July 2016

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MORNING STAR

Business Report JULY 2016 COMPLIMENTARY

DELAWARE TECH CELEBRATES 50 YEARS


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Publisher’s notes Although Delaware is a small state, it provides a wide array of educational opportunities for its residents. This month’s education themed edition of the Morning Star Business Report reflects that diversity. From pre-school to high school to college or training for employment, there are many choices no matter what stage you or

a family member are in life. Delmarva Christian serves children from six weeks old to seniors in high school at its two campuses. The school offers a fully Christian academic program. The Jefferson School provides personal attention to its 100 students in grades 3-8 while Salisbury Christian School has expanded its educational programs after

RIBBON CUTTING - The Rehoboth Beach – Dewey Beach Chamber of Commerce (RBDBCC) welcomed Ferri Business Consulting to the chamber with a ribbon cutting on May 16. Ferri Business Consulting delivers supply chain service, offering a common-sense analysis of complex opportunities in today’s ever-changing environment. For more information visit www.ferribusiness.consulting. Pictured from left: Patty Burkentine, RBDBCC; Abbie Kaiser, RBDBCC; Rose Ferry, president, Ferri Business Consulting; Alex Ferry, COO, Ferri Business Consulting; Meghan McCalley, RBDBCC.

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50 years of offering a Christian education. Delaware Technical and Community College has also served the community for five decades. The college has McClure provided an affordable, high quality education for the past 50 years. No matter the season, the University of Delaware offers its students a variety of services. Over the summer the school’s Virden Retreat Center in Lewes offers a four day intensive format. Tri State Technical School provides a speedy and affordable way to receive training and education for employment. Sussex Tech Adult Ed has opportunities to receive certificates, training, and apprenticeships with local employers as well as a high school education for adults. The sky’s the limit in Delaware when it comes to receiving an education or training and certification for a job; you just have to know where to look.


inside July 2016

NANTICOKE CAMPAIGN REACHES GOAL - Nanticoke Health Services celebrates reaching its campaign goal. See more on page 10.

Features 6 - Business Digest 8 - Health 13 - Tourism Column 14 - Personnel File 15 - Financial Column 25 - Chamber Listings 26 - Business Licenses 28 - Marketing Column 30 - Business Directory

ON THE COVER- Delaware Tech’s 50th anniversary provides an opportunity to reflect on the past, celebrate the present and look to the future, page 16.

RIBBON CUTTING - Su Casa holds its grand opening. See more on page 29.

July Theme: Education 18 - Tri-State Technical School 19 - Jefferson School 20 - University of Delaware 21 - Salisbury Christian 22 - Delmarva Christian 22 - Sussex Adult Education

August Theme: Retirement Living Contact Chris Redman at (302) 629-9788 or credman@ mspublications.com.

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BUSINESS DIGEST Avery Hall offers new products

Effective June 3, Avery Hall has partnered with Goodville Mutual to become a carrier of Goodville products in Delaware. Goodville Mutual, based in New Holland, Pa., has been offering quality insurance products and services since 1926. The company has grown to provide coverage for autos, homes, small businesses, farms, and churches in eight states. Avery Hall Insurance serves individuals, families, and businesses of all sizes throughout Delmarva and the Mid-Atlantic. Avery Hall is headquartered in Salisbury, Md. with offices in Easton, Md., Seaford, and Bridgeville.

Bartocci receives certification

Kendra Bartocci of Trinity Logistics has received her Professional Recruiter Certification (PRC) through AIRS. Kendra, a talent acquisition special-

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ist, has been a valued team member since 1999.

Wheatley earns RS credential

Bob Wheatley of Whayland Consulting Group in Laurel has earned Community Associations Institute’s Reserve Specialist (RS™) credential, the only national credential for community association reserve study providers. Wheatley is the only CAI credentialed Reserve Specialist in the state of Delaware. The RS credential is awarded to experienced, qualified professionals who help condominium, cooperative and homeowner associations plan for the long-term repair and replacement of major components. Fewer than 300 reserve specialist professionals have earned the RS credential and Bob is the first to earn the credential in Delaware.

Chamber holds awards brunch

Bartocci

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The Delaware Small Business Chamber held their annual Blue Ribbon Awards Brunch recently to celebrate the best in small businesses and larger companies that work with local small businesses.

The Delaware Small Business Chamber is a statewide resource for small businesses throughout Delaware and the surrounding communities and the larger businesses that work with those local small business owners. Prior to the brunch the public had the opportunity to vote on their favorite businesses in multiple categories, and the voters top choices won the Voters Choice Award. The Chamber gave out 14 people’s choice awards, six Judge’s Choices and three special awards that were selected by an individual process. For a complete list of winners, visit www.dsbchamber.com/blueribbon-award-winners/.

Ridgely appointed to board

Daniel S. Ridgely, AIA, of Davis, Bowen & Friedel, Inc. has been appointed by Governor Jack Markell to the Delaware State Board of Architects (DSBA). Ridgely’s three-year term officially began

Ridgely


BUSINESS DIGEST with his appointment on May 13. As a member of the DSBA, Ridgely will serve with eight others - four registered architects and four members of the general public. The nine members will meet monthly to execute the primary task of protecting Delaware residents from unsafe business practices within the professional architecture field.

Delmarva Board Sports expands

Delmarva Board Sport Adventures (DBSA), the area’s original and leading paddle board adventure company, announces its expansion of eco-tourism service into the south western corner of Sussex County. Paddleboard lessons, rentals and excursions are available at both Trap Pond State Park and at the new Broad Creek kayak ramp located on North Poplar Street in Laurel. Delmarva Board Sports caters to all levels of paddlers, but especially beginners and families. Rental rates start at $20 for paddleboards and $15 for kayaks. All rentals and excursions include all required safety equipment. Guided excursions, which include a certified lesson, are $40 for a 2 hour ecoexperience. The minimum age for participation is 8 and all participants must know how to swim. Reservations can be made online at www. delmarvaboardsportadventures.com/makereservation/ or by calling the shop at 302260-9008.

Central Delaware receives award

The Central Delaware community has been selected as the AMC Community Support Award (also known as the Abilene Trophy) this year. “We are thrilled to have been selected as the winners of the Abilene Trophy,” stated Judy Diogo, president of the CDCC. “It is a tremendous honor.” Each year the Central Delaware Chamber of Commerce (CDCC) is invited to submit a nomination package to the Military Affairs Committee of the Abilene Chamber of Commerce in Texas. The Abilene Award recognizes the community that shows outLoan Fund (CLF) a certified development company, one of fewer than 300 such organizations nationwide. Certified development companies, or CDCs, are nonprofit organizations certified and regulated by the SBA that work with lenders to provide financing to small businesses under the SBA’s 504 program. With the CDC designation, First State CLF will now have access to a broader range of loan programs. First State CLF’s small business lending products currently max out at $250,000. The 504 Program offers longterm, fixed-rate financing of up to $5 million

standing support to a nearby Air Mobility Command (AMC) base. The CDCC won the award in 1999 and in 2008. The submission packet for 2015 showcased the collaboration and partnerships between the Central Delaware community and Dover Air Force Base during that 12 month time span. A traveling trophy will be presented on Wednesday, July 13 at the AMC Museum, 1301 Heritage Rd., Dover AFB, Delaware. The community is invited to attend this special celebration from 5-7 p.m. RSVP to the CDCC Office by July 7 at 302-734-7513. to eligible small businesses for fixed asset purchases, such as owner-occupied commercial real estate, construction/renovation and machinery and equipment. The CDC designation could not come at a better time for First State CLF and the small businesses it serves. Congress recently passed legislation permitting the refinancing of existing debt through the SBA 504 Program. First State CLF expects demand for the program to be significant. To learn more, contact Rachel Baldini, director of lending, at 302-652-6774, ext. 113 or rbaldini@firststateloan.org.

Culinary Coast eateries featured

Several noted Culinary Coast™ restaurants received nods in National Geographic’s recently released, Great American Eating Experiences, Local Specialties, Favorite Restaurants, Food Festivals, Diners, Roadside Stands, and More. The 288 page culinary travel planner highlights the best regional eating experiences. The book’s Delaware entry pays tribute to iconic Southern Delaware dishes and restaurants, including many favorite local places and tastes including boardwalk fries, pretzel salad, oysters, chicken and dumplings (along with a brief history of the poultry industry in Sussex County), and others. Noted Culinary Coast ™ restaurants featured in its pages are Henlopen City Oyster House, Jimmy’s Grille, Po’ Boys Creole and Fresh Catch, Northeast Seafood Kitchen, Thrashers French Fries, DB’s Fries, Georgia House, Kohr Brothers, and Dickey’s Frozen Custard.

SBA loan options increase

The U.S. Small Business Administration (SBA) has named First State Community 7

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HEALTH Bayhealth honors physicians

SCHOLARSHIPS AWARDED - The Village Improvement Association (VIA) of Rehoboth, a member of General Federation of Women’s Club (GFWC), sponsors the annual Mildred Gray scholarship for the Margaret H. Rollins School of Nursing students at Beebe Healthcare. This year’s scholarship recipients are from left: seniors Jillian Zuppo, Dagsboro, and Danielle Steigerwalt, Rehoboth Beach; and first-year student Megan Pusey, Frankford. The recipients are pictured with VIA president Theda Blackwelder.

Delaware’s food scene growing If you’ve ever considered getting into the Delaware food scene, there’s probably never been a better time. The general public’s love affair with the farm-to-fork and sea-to-plate movements, proliferation of farmers markets and award-winning restaurants has taken Delaware by storm. New food-focused branding campaigns include the “Culinary Coast” marketing theme being promoted by Southern Delaware Tourism, coupled with “Local on the Menu” which connects restaurants and producers, or the “Plate Local” trade show held for the first time in Kent County last year to partner farms, producers, wineries and breweries with local restauranteurs. “Delaware has become a popular vacation destination, which has generated growth in the restaurant industry,” said Bill Pfaff, director of the Small Business Development Center (SBDC) in Kent and Sussex counties. “We work with a considerable number of food businesses and restaurants and our guidance is always the same: Do your research, write a good business plan, get the necessary permits and certifications and be prepared to go for financing if you need it.” Pfaff noted that the SBDC has worked with scores of local eateries, including this year’s SBA Business Person(s) of the Year, Henlopen City Oyster House. For those just getting started or seasoned veterans wanting to improve their skills, a national program will be offered in Delaware starting on Tuesday, June 21 - the National Restaurant Association’s ManageFirst Program – which will be offered at the Food Bank of Delaware’s locations in both Newark and Milford. 8

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The 10-week course is designed for those working in the food service industry interested in obtaining additional skills to increase their pay and position within the field. The focus of the ManageFirst curriculum provides students with the next level of training to progress in their profession. After successful completion of the program, students will take the certification exam to obtain their ManageFirst certification. For more information on the program, contact Anna McDermott at the Food Bank of Delaware in Newark, Anna McDermott amcdermott@fbd.org or 302-444-8125 or Chad Robinson at the Food Bank of Delaware in Milford at crobinson@fbd.org or 302-3932010. In addition, new and existing businesses need to be familiar with the State of Delaware Food Code Regulations. New this year, public food establishments must have at least one employee, the person in charge, ServSafe certified, onsite when the restaurant is open and serving food. The ServSafe certified employee must train the remaining employees in charge and other staff members. The ServSafe food handler program is a complete solution that delivers consistent food safety training to employees. The program covers five key areas including basic food safety; personal hygiene; cross-contamination and allergens; time and temperature; and cleaning and sanitation. Several organizations in Delaware offer the ServeSafe certification, including the Small Business Development Center, Delaware Restaurant Association; Food Bank of Delaware; and the University of Delaware Cooperative Extension.

Radiologist Daniel J. Wood, MD, at Milford Memorial, and Robert S. Fumento, MD, of Kent General have been named Physicians of the Year. In the almost two years Dr. Wood has been with Bayhealth, he’s established an excellent working relationship with staff and patients. “He makes our patients feel at ease during biopsy procedures; patients love him,” noted his nominator. Dr. Fumento, who joined the Kent Emergency Room staff in 2015, was nominated for the award for being an approachable physician who listens to nurses and considers their opinions when making decisions.

Wood

Fumento

New operating room

Bayhealth Kent General has dedicated its new operating room to Dr. Ralph Zaragoza and his wife Claire. The Zaragoza’s funded the expansion and creation of the new operating room which is a multipurpose room that allows for all kinds of surgeries. The Zaragoza’s have been associated with Bayhealth and Kent General for more than five decades. Dr. Zaragoza, one of Dover’s first urologists, has held several leadership positions within the hospital and established a medical mission, Operation We Care, which provides free medical and surgical care to needy families in the Phillipines. His wife Claire is formerly an OR nurse.

Nurses of the Year

Clinical Coordinator Melissa Dulin, RN, BSN, OCN, and Clinical Coordinator Matthew Walls, MSN, RN, CNOR, have been named Nurses of the Year for Bayhealth Kent General and Milford Memorial. Melissa Dulin Dulin was driven to become an oncology nurse after losing a childhood friend to cancer. According to her nominator, Dulin is an allaround great nurse. She possesses in-depth knowledge of the diagnosis and treatments of patients in Oncology, is an amazing mentor, and goes above and beyond to make sure every patient gets the care they desire and deserve. An 18-year employee of Bayhealth, Matthew Walls started out as an anesthesia tech and moved his way up to clinical


HEALTH coordinator in the Milford Memorial Operating Room. According to his nominator, Walls is a leader who encourages his coworkers to advance their careers. He strives to provide a good working environment and top quality care for the community.

Nanticoke welcomes Dr. Langroudi

Walls

Dr. Merritt joins Nanticoke

The Nanticoke Physician Network welcomes Mehran Langroudi, MD, FACOG to its active medical staff. Dr. Langroudi has joined Nanticoke Women’s Health Center located within the Nanticoke Health Pavilion Seaford at 100 Rawlins Drive, Seaford. Board certified by the American Board of Obstetrics and Gynecology, Dr. Langroudi is accepting new patients. Dr. Langroudi graduated from Tehran University of Medical Sciences in Tehran, Iran. He trained as an OB/GYN and physi-

cian and completed his fellowship in pelvic floor reconstruction surgery at Geisinger Medical Center in Danville, Pa. His professional memberships include the American College of Obstetricians and Gynecologists as well as the American Association of Gynecological Laparoscopists. Langroudi

The Nanticoke Physician Network welcomes Neasha Merritt, MD, to its active medical staff. Dr. Merritt has joined Bridgeville Medical Center located at 9111 Antique Alley, Unit 1 in Bridgeville. She is board certified by the American Board of Family Merritt Medicine and is accepting new patients ages newborn and up. Merritt graduated from the Universidad Central del Este in San Pedro de Macorís, Dominican Republic. She completed her residency in Family Medicine at St. Francis Family Practice in Wilmington. Her professional memberships include the American Academy of Family Physicians, the Delaware Academy of Family Physicians, and the American Medical Association. Dr. Merritt is fluent in both English and Spanish.

Hyatt joins Nanticoke

The Nanticoke Physician Network welcomes Kimberly Hyatt as bariatric dietitian. Hyatt joins Drs. Waked and Palavecino at Nanticoke Weight Loss and General Surgery in Seaford. Hyatt graduated summa cum laude from Indiana University of Pennsylvania in 2007 with a bachelor of science in dietetics and a bachelor of arts degree in psychology. Prior to obtaining her registration, Hyatt worked as a nutrition educator in the school district of Philadelphia. She is a 2010 graduate of the dietetic internship at Immaculata University in Immaculata, Pa. and is a licensed dietitian in Maryland and Delaware. Hyatt has worked extensively in acute care, long term care, and community nutrition. At Nanticoke Weight Loss and General Surgery, she assesses each patient’s nutritional status and follows them through their weight loss process to assist with specific Hyatt nutritional concerns.

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HEALTH

WOUND CARE CENTER ANNIVERSARY - Nanticoke Memorial Hospital opened the Nanticoke Wound Care and Hyperbaric Center in 2006, making it the first hospital in Delaware to offer hyperbaric oxygen therapy. This year, the center celebrates 10 years of healing and is planning a 10th anniversary celebration this fall. At the center, patients are served by a team of doctors and nurses who are specially trained in wound care. Khalil Gorgui, MD, medical director of Nanticoke’s Wound Center, is board certified in wound care and internal medicine. Luis Barcena, MD, supports the team with his knowledge in infectious disease, allowing in-center consultation for patients who need this service. Endocrinologist, Francisco Padilla, MD, provides support in the supervision of the center’s hyperbaric patients. The Nanticoke Wound Care and Hyperbaric Center welcomes the public to tour its facility and learn about the benefits of hyperbaric therapy. Contact the center at 628-8322.

Nanticoke campaign reaches goal

On Wednesday, May 25, Nanticoke Health Services celebrated the conclusion of The Campaign for Nanticoke, which raised over $5 million for improvements to Nanticoke Memorial Hospital. At a ceremony held at Heritage Shores in Bridgeville, Campaign Chair Kent Peterson announced that a grand total of $5,024,433.19 was raised through donations, pledges and events. The campaign had 100 volunteers working toward its completion. Kent and Pam Peterson served as co-chairs while Chick and Barbara Allen served as honorary chairs. Funds raised for The Campaign for Nanticoke will go toward renovations and improvements in the hospital’s Emergency Department, which handles 37,000 patient visits a year. The renovations are part of a $20 million in capital improvements throughout Nanticoke, which include the expanded health pavilion at the Mears Campus and converting semi private rooms in the hospital to private rooms. Construction on the new Clinical Decision Unit will begin in the Fall and is scheduled for completion Spring 2017. The new unit will be located where the medical records and billing offices currently are; those offices will be relocated to the former Miller Building. Even though The Campaign for Nanticoke is officially concluded, there is always a need for philanthropic support. Any type of funding that is received is reinvested directly back into the healthcare services that Nanticoke provides to the community. To learn more about how you can make a donation, visit www.nanticoke.org/ foundation.

Nanticoke’s President & CEO, Steve Rose, discusses the planned Clinical Decision Unit. 10

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HEALTH

Ornish helps cardiac patient

“I have always been active and exercised regularly — that’s why it was such a surprise when I passed out for no apparent reason in 2014,” said Wilma Petenbrink, 68, of Dagsboro. “I fell and fractured my spine when I passed out, but throughout my spine treatment, neither I nor my doctor could determine why I’d passed out in the first place.” At the time, Wilma’s blood pressure was low and although her cholesterol was 249 mg/ dl, the doctor wasn’t too concerned because her good cholesterol was also high. But as time went on, Wilma started noticing pains in her arm and her breathing became labored. Then, one day, she felt a continuous burning in my throat. “My father passed away at the age of 43 of a heart attack, my mother developed a heart condition, two of my sisters had heart attacks, and my older brother had open heart surgery — so I knew the symptoms of heart disease very well. That’s why, when I felt that continuous burning, I knew that I needed to visit a cardiologist,” she said. After her visit to the cardiologist, she was sent for a heart scan. Because her calcium count was too high, she had a heart catheterization instead. The heart catheterization revealed four blockages; one artery was 80 percent blocked, another artery was 75 percent blocked, and a third artery and small blood vessel were both 50 percent blocked. Wilma had two stents inserted, but was told that the other artery and blood vessel wouldn’t hold a stent. After the procedure, the cardiologist recommended the Ornish Reversal Program at Beebe Healthcare. “I didn’t really want to do it at first — the thought of committing to a program for nine weeks and learning a new lifestyle was scary — but he was persistent,” Wilma said. “Still, I was 67-years-old and had lived and cooked a certain way all of my life; I thought I couldn’t learn something new.” Wilma said the Ornish Reversal Program has really changed her perspective on life. The program takes care of the whole person. It combines the core elements of group support, stress management, exercise, and nutrition. “Coming into the program, I thought I had everything all put together, but after participating in group support, I realized that I didn’t,” Wilma said. “Now, I live in the moment more than I used to and enjoy where I am in my life. I’ve learned that I need to put things down and leave situations behind if I can’t change them.” Stress management is one of the components that can help individuals commit to the Ornish lifestyle. By learning techniques

to manage stress, the nutrition and exercise aspects become easier to handle. “I now read food labels – something that I never did before – and have learned a whole new way to cook,” Wilma said. With the help of the Beebe Healthcare dietitian, Deb Dobies, and chef, Miguel Cuevas, individuals are given information that can help them stick with their nutrition plans even through the holidays and while on vacation. “At first, I was like a fish out of water on the program, but now I feel good about myself and what I’ve accomplished,” Wilma said. “My cholesterol has dropped from 249 down to 124 and I was able to eliminate my cholesterol medication, which was my original goal when I started the program. I’ve also lost weight and decreased the inflammation in my body by 80 percent.” Wilma said she would encourage anyone with heart issues or past heart attacks to consider the Ornish Reversal Program because it has been such a blessing to her and allowed her to improve her health.

Wilma Petenbrink of Dagsboro, a cardiac patient, has benefitted greatly from the Ornish Reversal Program at Beebe Healthcare.

For more information on the Ornish Reversal Program at Beebe Healthcare, go to www.beebehealthcare.org/ornish or call 302645-3514. For more stories like Wilma’s, go to the Beebe Stories page at www.beebehealthcare.org/stories.

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HEALTH

BEEBE RECOGNIZED - Beebe Healthcare has been recognized by the Gift of Life Donor Program for facilitating an organ donation that saved a patient who had been waiting for a liver transplant. Plaques were presented to the ICU team and to Dr. Firas El-Sabbagh of Beebe’s Cardiac and Vascular Services, who was on-call and able to provide important information needed to approve the organ donation. Pictured is the ICU team, standing, from left in back: Madan Joshi, MD, board certified pulmonologist and medical director of the Intensive Care Unit; Jenn Noonan, RN; Clarisa Abellanedu, unit secretary and monitor technician for the ICU; Ercilia E. Arias, MD, FCCP, board certified pulmonologist; Derek Eckenrode, RN; Holly Douglas, RN; Karl Thomas, RN; Chris Burke, RN; Diana Kline, Gift of Life coordinator; Christina Lewis, MHA, BSN, RN, director of Patient Care Services; and Dana Ayers, RN. Seated: Jill Petrone, RN; Danielle Fraundorfer, RN; and Cathy Robinson, RN. Not pictured: Dawn Pasta, RN.

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TOURISM

Summer brings tourists who help the economy By Tina Coleman

Southern Delaware Tourism

What better time than the height of summer to remind ourselves, as we sit in traffic and jostle for parking spaces, just how valuable Sussex County’s tourism economy is? Here’s an update to a piece first published two years ago. Living and doing business in a tourism destination undeniably requires certain lifestyle modifications (most of us would rather stab ourselves with a fork than head to the grocery store on summer weekends, for instance), but the upsides of living in a popular destination more than make up for the inconveniences. How? Take a look: • Tourism expenditures in Sussex County in 2014 totaled over $1.7 billion according to a report titled Value of Tourism 2014, compiled by D.K. Shifflet & Rockport Analytics for Delaware Tourism and released early in 2016. • The tourism industry employs nearly 20 percent of Sussex County workers. • Second only to agriculture as an economic engine in Sussex County, tourism helps diversify and stabilize our economy and it attracts additional businesses (and jobs) to the area. • Every dollar spent by visitors generates another $1.20 in indirect sales to the local economy. • Tourism contributes to the state and

local tax base and saves every Delaware household approximately $1,360 in taxes each year. • It would take only 160 more visitors to support a new Delaware job. • Every 230 visitors pays for a Delaware public school student for the year. • Beneficiaries of tourism include building and construction trades, dining and entertainment venues, local services including farmers’ markets, photographers, hairdressers, outdoors outfitters, and countless others, plus all of the local businesses that supply and support them and so on and so on… There are other compensations that aren’t as easy to measure but are very real nonetheless. Tourism fosters and reinforces a sense of community pride that encourages our local communities to maintain their traditions and identity and to preserve their history. Sussex County’s small towns are all charming, yet each is distinctive. If you were abducted by aliens and dropped off in an undisclosed Sussex County town, odds are you’d know immediately where you were. Tourism promotes the desire and provides an incentive to conserve the local environment and natural resources. That, in turn, encourages tourists to visit the area by creating great visitor experiences. Just imagine what Sussex County

would be like now if no one had thought to preserve and protect the areas that became Delaware Seashore State Park or the National Wildlife Refuge at Prime Hook? Tourism requires that community investment be made to maintain and enhance the area to make it as attractive and appealing to visitors as possible. That’s exactly what has occurred in Lewes over the last half-century. 2014 marked the 50th anniversary of both Cape Henlopen State Park and the Cape May Lewes Ferry. What would Lewes be like today without the ferry or the park? Unimaginable, isn’t it? Thanks to tourism, those of us who are lucky enough to live here get to have our cake and eat it too. We enjoy the economic benefits of living in a popular tourism destination and we get to take full advantage of all the fantastic enhancements that make Sussex County so popular with an ever growing numbers of visitors. So we have to do our grocery shopping at 5 a.m. on Wednesdays for a couple of months. Totally worth it.

Annual Boardwalk Arts Festival

The Bethany-Fenwick Area Chamber of Commerce will present the 38th Annual Bethany Beach Boardwalk Arts Festival on Saturday, Sept. 10 from 10 a.m. to 5 p.m. To complement the fine arts show, the Discover the Arts and Antiques Tour of the Quiet Resorts will make its debut as a self-guided tour available to art enthusiasts who want to experience the local flavor. The current Bethany Beach Arts Festival Program will be expanded to include the Discover the Finer Things Guide and the Discover the Arts and Antiques Tour Map. The guide and map will be distributed at the festival and in the Chamber Information Center throughout the year. The Bethany Beach Arts Festival brings in over 100 artists to showcase and sell their work. For more information on the festival and how to be a part of the Discover the Arts and Antiques Day Tour, visit www.BethanyBeachArtsFestival.com or call 302-539-2100, ext. 118. 13

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PERSONNEL FILE Becker Morgan welcomes associates

STAFF PERSON OF THE YEAR - Kent-Sussex Industries, Inc. (KSI) recognized Cristy Rhoads of Georgetown, as Outstanding Staff Person of the Year 2015 with its Clifford T. Crouch Excellence In Service Award during KSI’s 54th Annual Awards Dinner. Rhoads joined KSI’s staff in April 2015 and has quickly been recognized for her commitment to the people in her participant group, the Day Habilitation program. She has a strong work ethic, is positive about the work she does and and helps participants get the most out of their community volunteer and enrichment opportunities. Pictured with Rhoads are KSI Vice President Jayson Crouch and CEO B. Craig Crouch.

Becker Morgan Group welcomes Andrew P. Colletti and Alicia R. Carter to its Dover office. Andrew P. Colletti Colletti joins the firm as a civil designer. He graduated with a masters of business administration in management and leadership from Dowling College and a bachelor of civil engineerCarter ing from the University of Delaware. Alicia R. Carter joins the office as a designer. She graduated with a bachelor of science in interior design from the University of Delaware, and brings over 15 years of architectural design experience.

Rodriguez receives promotion

First State Manufacturing announces that Mayelin Rodriguez has been promoted to assistant manager of quality assurance. Rodriguez has been with Rodriguez First State for over seven years. “Her eye for quality and ability to effectively communicate with our team, our vendors and our partners has been well developed over time. She is responsible for fully understanding contract requirements and ensuring we are in compliance,” said Vice President Sher Valenzuela.

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GUEST COLUMN

Mentoring programs really work By Paige Rubino, CPA

Most business leaders want to know that there will be a strong talent pool from which to recruit future employees, but not all of them realize how a little effort on their part can help make that pool a little larger. Growing numbers of colleges and universities, including the University of Delaware and Delaware State University, are intensifying their efforts to find mentors who can help their students learn more about the ins and outs of working in specific career fields. At Delaware State University, for example, the goal within its business school is to provide every student with a faculty advisor on-campus and an off-campus mentor who works in the student’s chosen career field. Participation in a mentoring program does not require a major commitment. Guidelines differ from school to school, but it typically involves meeting with a student over lunch or coffee and communicating periodically via phone or email. Mentoring programs offer benefits to both students and their mentors. For students, the primary benefit is obvious. It offers the opportunity for a candid give and take about life in the real world, not only about the requirements of a particular type of job but, more importantly, the ups and downs encountered in getting the work done. Accountant mentors, for example, might not give students advice on the proper construction of a balance sheet, but they’re likely to talk about the strains of 14-hour workdays during tax season and the exhilaration they feel when they have helped a client discover tax savings. Getting a better feel for a profession is important to students – young men and women who likely have an idealized view of what they would like to do with their lives but very little idea of what it takes to get the job done day after day. While colleges are also emphasizing the importance of internships – and some schools make them mandatory for certain majors – mentors offer something that internships cannot provide. Interns learn the day-to-day work flow but they go home at the end of the day.

Mentors can inform about what goes on behind the scenes, the stresses and strains of working on a project and the satisfaction of seeing it to completion. The more students know about what is not always obvious about an occupation, the more likely it is that they will make a proper judgment about whether the career is right for them. Maintaining a relationship with a mentor after graduation offers additional benefits to the student, including having a starting place for building a professional network and a trusted confidant when career guidance is needed. For the professional, mentoring offers many benefits, some personal and some related to your workplace. Most obviously, it provides an opportunity to share your passion about your work. Also, by opening up a conversation with someone who is not very familiar with what you do, it requires you to continue developing essential communications skills – expressing yourself clearly and engaging in meaningful dialogue.

Interacting with students interested in your profession can also help you stay ahead of your peers because strong university programs must keep abreast of the latest trends in all fields of instruction. Staying in touch with students you mentor can also benefit your business. As they progress in their careers, they may develop skills that are valued by your company. If you believe that participating in a mentoring program would help your business and benefit future leaders in your profession, contact a nearby college or university to learn what options are available. The career services office and the academic department most closely related to your profession are the best places to start. About the author Paige Rubino is a certified public accountant with Horty & Horty P.A., a public accounting firm with offices in Dover and Wilmington.

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COVER STORY

DELAWARE TECHNICAL COMMUNITY COLLEGE Celebrating 50 Years of Delivering Excellence and Changing Lives

Since 1966 when the College was established, Delaware Tech has been committed to providing access to an affordable, highquality education that meets the needs of Delaware’s businesses and community and contributes to the economic vitality of our state. In its 50-year history, the College has graduated more than 46,000 individuals, and served tens of thousands

more through youth camps, dual enrollment programs, workforce training initiatives and community education programs. The College has prepared nurses, dental hygienists, food safety professionals, auto mechanics, firefighters, police officers, teachers, welders, small business owners and a host of other professionals whom Delawareans rely upon in their daily lives.

Delaware Tech provides over 100 high quality associate degree, diploma and certificate programs. The college recently added a bachelor of science in nursing (BSN) program. 16

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About Delaware Technical Community College On June 9, 1966, enacted by the Delaware General Assembly, then-governor Charles L. Terry, Jr. signed into law House Bill 529 to establish the Delaware Institute of Technology. The first campus, known as the “Southern Campus,” opened its doors on September 18, 1967 in Georgetown. In its first year, 367 students enrolled and attended classes in the former William C. Jason Comprehensive High School building. As the first classes were being held in Georgetown, plans were already underway to open a campus in New Castle County. A temporary campus opened at the former Blue Rock Shopping Center in Wilmington. Three hundred and seventy-five students enrolled in 1968 at what would be called the “Northern Campus.” As plans were made to find a permanent location in northern Delaware, concerns were raised that one campus would not effectively serve New Castle County. On October 8, 1968, the board, with input from citizens and architects, opted for two locations to better serve the

residents of New Castle. Thus, the Stanton location (1973) and Wilmington location (1974) were born. The need for a campus in central Delaware was soon realized and in 1972 the Kent Campus was established. Now, in 2016, the College is proud to celebrate the many ways it has fulfilled its mission including: • Over 100 high-quality academic programs – more than half of which are nationally-accredited – designed to meet Delaware’s workforce needs. • More than 2,100 industry experts serving on 84 advisory committees to ensure graduates have the skills necessary to be job-ready. • Ninety-six percent of 2015 graduates are employed or continuing their education. • Over 600 Delaware businesses and organizations hire our graduates. • More than 200 articulation agreements with four-year institutions that allow graduates to transfer smoothly and economically as juniors. • More than $5.6 million in scholarships awarded to over 9,000 students in the last 10 years. • Nearly 70 percent of students graduating debt-free


as a result of the College’s commitment to programs like the Student Excellence Equals Degree (SEED) Scholarship that provide the opportunity to every high school graduate to attend tuition-free. • Dual enrollment programs that serve more than 800 students from 19 school districts, giving students a jump start on a college degree. • Youth camps that shape career exploration and the college aspirations of thousands of young Delawareans every year. • $1.1 billion in income added to Delaware’s economy in 2013-14 as a direct result of Delaware Tech and its students, approximately equal to 1.6 percent of the Gross State Product.

Brainard

Inauguration of President Mark T. Brainard In conjunction with the College’s year-long 50th anniversary celebration, Delaware Tech formally inaugurated Dr. Mark T. Brainard as its fifth president on Thursday, June 9.

The installation ceremony, hosted by Delaware Tech’s Board of Trustees, featured a procession of alumni, students, delegates from other colleges and universities, staff, counselors, librarians, faculty, administrators, past presidents, trustees and distinguished speakers representing Delaware Tech and the state’s high schools, colleges and universities, businesses and industries and the General Assembly. Governor Jack Markell served as the guest speaker. Dr. Brainard, a proud graduate of Delaware Tech, was appointed the College’s fifth president on August 4, 2014. Previously, he spent 25 years in a series of executive-level leadership roles in the higher education, business, government, and legislative arenas in Delaware. One of his priorities as president is to employ his knowledge, experience and leadership skills to ensure that today’s students receive the same foundation and opportunities he received as a student of the College over three decades ago. Delivering Excellence, Changing Lives Delaware Tech has a rich history of being a part of the community with a focus on serving Delawareans. Therefore, a major component of the College’s year-long celebration is giving back to the community. College employees and students will be completing over 50 campus and community service projects throughout 2016 – one service project for every year of the College’s existence.

Delaware Tech employees completed the College’s first service project, volunteering at the Polar Bear Plunge in Rehoboth Beach in February. Since then, the College has completed numerous county, state and international community service projects. Delaware Tech nursing students, from the Terry Campus Student Nurses Association, collected 122 pairs of socks for homeless men and served dinner at the Dover Interfaith Mission, where they distributed the socks. Faculty and staff from the Owens and Terry Campuses participated in a Bowlathon to benefit the Greater Milford Boys and Girls Club to support Milford Youth. And On May 12, President Brainard led a team of Higher “Edger”cators to rappel 17 stories for Special Olympics Delaware’s “Over the Edge” 17

event. The College was the top fundraising team – raising over $7,600. Visit the College’s 50th anniversary website www. dtcc.edu/50th to view the commemorative 50th anniversary video, alumni success stories and a timeline of the College’s history. Alumni are encouraged to share their story through the website. Students, community members and friends of Delaware Tech are invited to join in the celebration by volunteering for a service project, visiting a campus or attending an event. You can follow Delaware Tech on Twitter @ delawaretech and Facebook dtccterrycampus | dtccowens | dtccstanwilm.

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Education

Tri State Technical School offers timely and cost effective courses By Carol Kinsley

Recognizing a need for a speedier and more affordable way for people to go from training and education to employment than traditional college programs, Beth Sanabria, BS, RN, MSN., started Tri State Technical School in Laurel in 2007. The school is located across from Abbott’s Grill at 210 Front Street. Living up to its motto, “Training today leads to a career tomorrow,” the school offers training and certification as a Certified Nursing Assistant, Clinical Medical Assistant, Phlebotomy Technician and EKG Monitor Technician, in addition to the Patient Care Technician program. For those who have time and travel constraints, Tri State offers blended programs, a combination of online and classroom instruction. Most certificate programs also offer an externship. American Heart Association Basic Life Support for Community and Healthcare Provider as well as ACLS Certification also is offered. All classes can be completed in less

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than 16 weeks and the most expensive course is the Patient Care Technician Program that costs less than $3,800. “Many people have expressed a need for courses that focus on the job skills required to get into a certain type of career quickly and knowledgeably. We offer just that. Once trained, graduates from Tri State Technical School who obtain employment in their chosen certification can be molded by the new employer into performing specific functions within that organization. That sometimes requires more training, but the graduate is now receiving an income and can focus on becoming the expert in whatever field they have chosen, whether it be to continue on to a community college or university to receive an advanced degree. We serve as a big stepping stone into several major career fields,” said Sanabria, a trainer and corporate educator for more than 19 years. Cooperating facilities for externship include LabCorp locations throughout Delaware and Maryland, Your Doc’s In, Genesis Eldercare, Country Rest Home in Greenwood, Dorchester

General, Easton Memorial and Peninsula Regional Medical Center. Many students are later employed by the agency where they serve their externship. Applicants for the program must be at least 18 and have a high school diploma or equivalent. Some programs require a background check, drug screening and physical. “We can certify individuals who live in any state,” Sanabria said. “Most certifications are nationwide, so you can be a resident of Delaware, Maryland, Pennsylvania, New Jersey or Virginia.” Tri State is approved through the Delaware Department of Labor Division of Unemployment and Training, The American Phlebotomy Association, The National Healthcare Association, Delaware Department of Education and the Delaware Division of Long Term Care Resident Protection. The school is also approved to accept several types of VA funding. All instructors work within the community. Sanabria herself formerly served as Director of Nursing and Staff Development Coordinator


Tri State Continued

in various hospitals and long term care facilities. Aalia DeCamp, Mt ASCAP, MA, program director for phlebotomy, is a laboratory technician at Easton Memorial. Gwen Schievel, CPT, evening instructor in phlebotomy, is employed with LabCorp as a phlebotomist in the Salisbury area. Pricilla Depalma CMA, CPT, Clinical Medical Assistant instructor, has over 10 years’ experience as a CMA and is employed with TLC in Salisbury. Johnsie Baily Barkley, RN, BSN, primary care nursing assistant instructor, was former director of nursing at the Worcester County Detention Center in Snow Hill, Md., and is clinical instructor for Woodbridge High School’s CNA program. Kimberly Pruitt, CNA., is the campus director. She has more than 16 years’ experience in health care and is pursuing her BS in heath care administration with a minor BS in healthcare management. “All of these instructors understand what is needed to go from the classroom to a clinical setting, our goal is to help people overcome obstacles to get their foot in the door to become successful,” Sanabria said. For more information on these and other areas of study offered, visit www.tristatetechnicalschool.com or call 888-601-0116 ext. 101.

Jefferson School offers its students personal attention The Jefferson School limits enrollment to approximately 100 students by design and that works well for this private, non-profit school located ​near​Georgetown, Delaware. The Jefferson School allows children ages three through grade eight individualized attention in their small classes, with challenging hands-on, project-based experiences very much a part of the culture. Play, exploration and adventure are also intertwined to stimulate imagination, creativity and physical activity. This approach works e​ specially well ​with the ​preschool and kindergarten students. ​ A broad, diverse curriculum is offered, ​ which​includes some of what other schools ​ are missing: music, drama, art, Spanish, health and physical education. We offer an innovative academic liberal arts and science program, along with enrichment classes designed to provide the flexibility necessary to develop the full potential

of each and every one of our children. We are very proud of that,” said Constance Hendricks, head of school. Students are learning “outside the box” and literally outside as much as possible. They take advantage of the campus’s 43 acres, ​which​includes a nature trail that meanders through their serene forest, along two ponds, and around the school’s country-like setting. Hendricks ​stated, “Our outdoor environment enhances learning and provides a much more encompassing experience. Plus, it makes it much more enjoyable for students and instructors.” To learn more about The Jefferson School, enrollment openings, and its waiting lists, contact it at 302-856-3300, visit www.jeffersonschool.com, or find it on Facebook at TheJeffersonSchool.

McDonald’s® of the Eastern Shore to award local scholarships McDonald’s® Restaurants of Eastern Shore and each of the local owner/operators believe in the importance of giving back to the communities in which their restaurants operate – those communities in which they, their managers and their crew members work and live. In that spirit, we are pleased to announce the McDonald’s Restaurants of Eastern Shore Community College Scholarship Program for non-traditional community college students happening now. Local McDonald’s owner/operators will provide a total of $10,000 in scholarships this year alone for nontraditional community college students pursuing postsecondary education. The scholarship program is open to non-traditional community college students who have demonstrated a commitment to furthering their educaContinued on page 20

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University of Delaware offers courses in four-day format For the third summer, the University of Delaware’s Division of Professional and Continuing Studies is offering several of its popular professional development courses in a concentrated format at UD’s Virden Retreat Center in Lewes. The four-day intensive format has been well-received by program participants, who cited the benefits of being able to complete a concentrated program in just a few days, as well as the valuable opportunity for networking and sharing workplace experiences with fellow participants. The course location, UD’s Virden Center in Lewes, was also a plus for many students. The upcoming Project Management Boot Camp at the Beach takes place July 12-15, focusing on project management essentials, including a critical subset of skills from the Project Management Institute’s PMBOK® (Project Management Body of Knowledge)

Guide. Expertise in project management is a valuable tool for business executives and line managers as well as professional project and program managers. For details, visit www.pcs. udel.edu/project-bootcamp. Improving Health Care Processes, offered Aug. 2-5, is aimed at health care administrators and other professionals, and highlights the tools and techniques of process improvement to increase patient satisfaction and safety, reduce cost and increase capacity in health care organizations and facilities. For details, visit www. pcs.udel.edu/health-process-improvement. UD students and alumni receive a 15 percent discount when enrolling in these programs. Other discounts are available, such as group discounts for two or more individuals registering from the same organization, and a military discount. For more information, please visit www.pcs.udel.edu, write to continuing-ed@ udel.edu or call 302-831-7600.

McDonald’s® scholarships

Continued from page 19

tion by exhibiting scholastic achievement and ongoing community service. These non-traditional students are those students who are returning to college to complete a degree or those who are entering college for the first time, years after graduating high school. “Education lays the foundation for building a strong community and workforce,” said Tom Baxter, local McDonald’s owner/operator and president of the Eastern Shore Co-op. “Our hope is that these scholarships will allow students, who might not have otherwise had the opportunity, to get the education they so willingly deserve.” This year’s selected community colleges include Delaware Technical Community College – Jack F. Owens Campus, Wor-Wic Community College, Chesapeake College and Eastern Shore Community College. These academic institutions will hand select students to be awarded with scholarship dollars. All students selected will receive $500 each towards their tuition and other school expenses. Interested students should inquire about the program through their academic advisor or the office of the president at their respective college. To learn more about the McDonald’s Restaurants of Eastern Shore Community College Scholarship Program, follow on Twitter @ EasternShoreMcD or any of the 37 McDonald’s Restaurants of Eastern Shore Facebook pages. About McDonald’s McDonald's USA, LLC, serves a variety of menu options made with quality ingredients to more than 25 million customers every day. Nearly 90 percent of McDonald's 14,000 U.S. restaurants are independently owned and operated by businessmen and women. Customers can now log online for free at approximately 11,500 participating Wi-Fi enabled McDonald's U.S. restaurants. For more information, visit www. mcdonalds.com or follow us on Twitter at @EasternShoreMcD and any of the 37 McDonald’s Restaurants of Eastern Shore Facebook pages.

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SALISBURY CHRISTIAN SCHOOL EXPANDS THEIR EDUCATIONAL PROGRAMMING Growth Following 50 Years of Christian Education Marine Biology with scuba certification, baseball and volleyball teams with nineteen combined consecutive championships, choruses that perform in Washington D.C. – these are merely a few of the unique experiences Salisbury Christian School (SCS) affords its students. SCS knows that students learn most thoroughly when engaged in their subject matter, so it focuses on providing stimulating, differentiated education from Pre-K3 to Grade 12, rooted in a dedication to Jesus Christ. Salisbury Christian began as a small preschool in 1966 and has grown to a current student body of 550 in the past 50 years. The school’s reach has expanded beyond Salisbury, with an increased number of Delaware residents in the student body. SCS has therefore established bus routes extending into both Sussex and Dorchester Counties. “We are a school for the entire Eastern Shore, not just Salisbury,” asserts Dr. Bob Burris, Headmaster. “We’re enjoying our recent influx of students from Delaware because it enables us to better serve the Shore as a whole.” In serving the Eastern Shore, SCS employs a dual-approach to education and spiritual development. “Our middle name is ‘Christian,’ but that doesn’t mean we focus only on our students’ spiritual lives,” says Burris. “We provide our students with a stimulating and rigorous college preparation, in addition to essential spiritual growth opportunities; we refuse to sacrifice one for the other.” This dual-focus first requires excellence in the educational basics, working at each student’s academic level. “That’s the beauty of a small private school like ours,” says Dr. Steven Lamkin, Lower School Principal. “We have the low teacher-student ratios necessary to facilitate differentiated learning in our classrooms, meeting our students where they are and guiding them to an even higher level.” Excellence in the academic core alone is not sufficient at Salisbury Christian School, however. “Research proves that students learn best when engaged in their learning opportunities, so we add experiences that encourage them to take own-

ership over their education,” asserts Mrs. Lynn Franks, Upper School Principal. In the 2015-16 school year alone, SCS instituted new classes like Botany and on-campus SAT Prep, welcomed internationally-acclaimed guests like Dr. Arun Gandhi and Tenth Avenue North, and hosted the Eastern Shore’s first Christian College Fair. The school also provides seven Advanced Placement courses and two dual-enrollment courses taught on the SCS campus. The offerings do not stop with academics, however. Salisbury Christian has 15 athletic teams, including volleyball and baseball teams that have clinched nine and 10 consecutive championships, respectively. The school celebrates its arts program that includes an awardwinning band, a Broadway-style theatre program, and a locally-acclaimed art department.

Further, students are regularly engaged in community service, beginning with the annual Lower School Service Day and culminating in the yearly Senior International Mission Trip. “Ultimately, we work to create wellrounded students who are ready not only for college but also for life,” claims Dr. Burris. “We encourage our students to join their classmates at institutions like Rensselaer Polytechnic Institute and Cornell University, but we also prepare them to be good parents, spouses, and citizens of the world.” Salisbury Christian School finds its purpose in creating students who stand at graduation sad to leave but reveling in the knowledge that they are prepared for life. SCS invites all families interested in such educational outcomes to call 410-546-0661 to schedule a tour of the campus.

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Intentional, Distinct, Mission Focused— Delmarva Christian Schools, A Higher Standard Delmarva Christian Schools has experienced significant growth the last several years, culminating in the addition of a new campus in Milton.. Now with two campuses, Delmarva Christian Schools serves children as young as six weeks of age to students through 12th grade. Much of Delmarva Christian’s growth is attributed to their distinct approach to curriculum and learning. Under the guidance of the school’s administration, DCS continually expands and implements an intentional and fully Christian academic program that focuses on developing the entire student in soul, mind, and body. This is accomplished by providing a balanced approach to instruction and integrating opportunities that cultivate critical thinking skills. Furthermore, the curriculum is continually reviewed with recognition to national standards and a commitment to the school’s mission. Another factor that has led to

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Delmarva Christian’s growth is the school’s commitment in offering opportunities for more families to access the excellent, Christ-centered education that DCS provides. Through their Accessible Tuition Program (ATP), a family’s tuition rate is calculated based on each family’s unique financial situation. Similar to processes used by other private schools, colleges, and universities, this need-based financial-aid structure takes into consideration factors like family income, family circumstances, and the cost of living. The mission of Delmarva Christian Schools is to proclaim the gospel by preparing students spiritually, academically, and physically to know and do God’s will in their lives. To learn more about Delmarva Christian School’s excellent Christian education or the Accessible Tuition Program, call 302-856-4040 or visit www.delmarvachristian.com.

Sussex Tech Adult Education By Rachel Farris

When people think of Sussex Tech, they think of the ninth through 12th grade, daytime career/technical high school. However, they have much more to offer, and they have been filling a void for employers all over Sussex County since the 1960s. “In addition to our daytime high school, we run a pretty vigorous adult education program reaching out all over the county, where we educate approximately 2,900 to 3,000 folks annually,” said Mike Owens, Director of Extended Learning. They offer a variety of programs to receive certifications, training and apprenticeships for local employers, as well as the James H. Groves High School for adults. Their healthcare programs offer many options, from certified nursing assistant (CNA) to pharmacy technician to rehabilitation aide, to aid those seeking to transition or begin a new career. The programs are nationally recognized and portable, whether someone works in the state of Delaware or not. “We run a myriad of opportunities for folks to come in and avail themselves,” Owens said, “and either improve on current skills or develop new skills that they can take back into the work force.” Extended too are contract training programs for local employers. Sussex Tech has the ability to conduct job analyses for the businesses, and offer programs depending on their needs; those needs could be updating employees’ skills with anything from a blueprint reading class or class in Microsoft Excel or Word or to learning to weld. Their most popular program, according to Owens, is the CNA program. This class will run about every eight to 10 weeks, with 150 hours of training for those involved. After completion of the class, students have


Adult Education fills niche for local employers the opportunity to sit for the Delaware certified nursing assistant certificate test. Upon passing, they are then added to the certified nursing registry. They can then go on to work in local hospitals and long-term care facilities that are hiring, Owens added. Sussex Tech runs nearly 100 people through this program annually. All of the programs are unique, so they may have different requirements from each other. Generally speaking, participants must be 18 years old due to many employers’ age requirements. Some may have more strict guidelines, however, as the CNA program does. For this course, everyone must attend an orientation, have a successful criminal background check, be drug tested, and score a minimum on math and reading tests. In apprenticeship and trade programs are offered to local employers (more popular fields include electrical and heating and a/c ventilation) employees can be eligible, after completing a certain percentage

of course work or reaching a status, for pay raises through their employer. Each program, Owens explained, is specific, and some have minimum requirements while some are fastpaced. A new focus that Sussex Tech looks to start in the fall for the high school first and then move into adult education is a program in hospitality, tourism and travel. This will prepare students to work in the hotel and motel industry, from front desk positions to housekeeping to property management. Advisory committees will meet regularly to target specific needs and develop evening programs. The new program will be particularly beneficial here in Sussex County due to the resort and well traveled tourist areas. “We are in the area of helping our local employers, servicing them and providing a quality workforce for Sussex County,” Owens declared. “That’s the niche that we’re trying to

fill here in Sussex County. Anything that we can do to support local employers by either providing them with new employees who are trained to begin work on day one, or taking current employees and helping them update their job skills to allow them to perform better or more efficient on the job.” “Our goal is to keep people in Sussex County, to prepare them for jobs,” he continued. “From looking at market trends, we know that health professions and hospitality and tourism are two huge industries down here, but many of our employers can’t find enough employees to work in those positions. The ones that they do find often come in untrained and unprepared to begin work. We’re trying to help fill that niche by providing more folks who may consider those occupations for a career path and also to then look at existing employees and work with them to provide them with additional skills.”

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Second annual Farm-to-Fork Dinner to take place in Harrington Aug. 27 Join the Delaware Farm Bureau Foundation and Kent County Farm Bureau on Aug. 27 for an evening of fresh, local Kent County grown food and drink while supporting the Food Bank of Delaware. The second annual Farm-to-Fork Dinner will take place at G & S Dairy in Harrington, Delaware. Enjoy a gourmet meal prepared by Abbott’s Grill in Milford and the Food Bank’s culinary instructor Chef Tim with his culinary students. A tour of the farm will begin promptly at 5:30 p.m. and will be followed by a cocktail hour with farm owners Gregg and Stephanie Knutsen. Dinner will be served at 7 p.m. Tickets are now available at DelawareFarmBureau.eventbrite.com for $100 each. Net proceeds will be donated to the Food Bank of Delaware. For additional information or if you would like to sponsor the event, please contact Heather Kline at (302) 6973183. Delaware Farm Bureau Foundation The Delaware Farm Bureau Foundation, a 501 (c) 3 non-profit organization was introduced in 2013. The Foundation aims to build awareness, understanding and positive public perception about Delaware’s farm operations and fresh local food. They work to raise the funds necessary to provide educational materials and feed the hungry by partnering with county Farm Bureaus, State Departments and community organizations. Kent County Farm Bureau The Kent County Farm Bureau is a member of the Delaware Farm Bureau, an organization of over 8,000 farm families and associate members who help form a national organization that is over six million strong. 24

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RIBBON CUTTING - The Lewes Chamber of Commerce held a ribbon cutting ceremony recently for Accent On Travel to celebrate their new location at 37156 Rehoboth Ave. Ext. Pictured from left: Bob Rose, Cunard Cruises & Princess Cruise Line; Wendi Spellman, Azamara Cruises; Beth Widhson, Seabourn Cruises & Holland America Line; Kate Otto, Regent Seven Seas; Annette Nero Stellhorn & Richard Stellhorn, Accent On Travel owners; and Accent On Travel staff of Sofia Hedman, Lauren Vassiliou, and Richelle Marvel; Betsy Reamer, Lewes Chamber of Commerce executive director. Photo by Coastal Camera Club, Brook Hedge

Is your business moving? Call the Morning Star Business Report: 302-6299788 to give us your change of address.


CHAMBER LISTINGS Chamber

Phone

Key Contact

Dues*

Members

Fax

Bethany-Fenwick Chamber of Commerce

539-2100

Kristie Maravalli

$211

800

539-9434

Delmar Chamber of Commerce

846-3336

Diane Johnson

$75

67

846-3336

Georgetown Chamber of Commerce

856-1544

Karen Duffield

$150

460

856-1577

Laurel Chamber of Commerce

875-9319

Don Dykes

$130

175

280-6365

Lewes Chamber of Commerce

645-8073

Betsy Reamer

$210

432

645-8412

Milford Chamber of Commerce

422-3344

Jo Schmeiser

$165

310

422-7503

Millsboro Chamber of Commerce

934-6777

Amy Simmons

$150

260

934-6065

Milton Chamber of Commerce

684-1101

Lisa Sumstine

$150

120

684-1101

Rehoboth-Dewey Chamber of Commerce

227-2233

Carol Everhart

$210

1,303

227-8351

Seaford Chamber of Commerce

629-9690

Lynn Brocato

$150

340

629-0281

Central Delaware Chamber of Commerce

734-7513

Judy Diogo

$260

1,000

678-0189

Delaware State Chamber of Commerce

655-7221

Chuck James

$315

2,000

654-0691

Delaware Small Business Chamber

482-2120

Bob Older

$285

215

Delmarva Black Chamber of Commerce

450-4501

Clay Hammond

* Annual membership cost based on businesses with fewer than 10 employees. For Delaware State and Central Delaware chambers membership cost figure is for 1-5 members.

Annual Amish Country Bike Tour Delaware’s 30th Annual Amish Country Bike Tour, the state’s longest running and largest cycling event, will take place on Saturday Sept. 10 in Dover. Take advantage of the Early Bird discount by July 1 and save $20 off the registration price. The event includes a bike tour map, giveaways, and up to four food and rest stops including the famous “pie stop” at the Amish Schoolhouse and the after-tour catered picnic. The Amish Bike Tour in 2015 included 2,300 cyclists from 19 states and England. For more information and to register, visit www.amishcountrybiketour.com.

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BUSINESS LICENSES BETHANY BEACH JMAC Pizza LLC, Pomodoro Pizzeria; 101 Garfield Pkwy., Store #10, Bethany Beach; retailer-restaurant BRIDGEVILLE Ireland Contracting LLC; 18049 Atlanta Rd., Bridgeville; contractor-residential Jim Harrison Uber, TNC; 16812 Oak Rd., Bridgeville; transportation agent Morgado, Arturo, Morgado Concrete LLC; 4781 Baker Rd., Apt. C., Bridgeville; contractor-residential Native Construction; 4210 Federalsburg Rd., Bridgeville; contractor-residential Tire King of Seaford LLC, Tire King 2; 20354 Sussex Hwy., Bridgeville; retailervarious products CAMDEN Ace Cleaners, LLC, Eco Cleaners; 380 Walmart Dr., Ste. 1, Camden; personal services-laundry operator DELMAR Ambient Medical Care LLC, Ambient Care Express; 31010 Thornton Blvd., Unit 2, Delmar; professional services-medical office Cooper, Sharon, Sharon Cooper, LLR Consultant; 36225 Columbia Rd., Delmar; retailer-dry goods & apparel Estimable, Jean L., UPI Services; PO Box 545, Delmar; professional and/or personal services J&J Tool Sales LLC; 4996 Blackwater Branch Rd., Delmar; retailer-various products Prevail Athletics, LLC; 11077 Iron Hill Rd., Delmar; personal services-health club/ spa DOVER 286 B Designs; 276 Greenwich Dr., Dover; retailer-furniture & fixtures Ace Cleaners; 1030 Forrest Ave., Ste. 101, Dover; personal services-laundry operator All Floors and Up; 50 Highview Ave., Dover; contractor-residential Bitler, Kyle, K. Bitler Builders LLC; 4 Wooded Way, Dover; contractor-residential CO Services LLC; 55 Chestnut Grove Rd., Dover; contractor-residential Caribbean Store; 239 W. Loockerman St., Dover; retailer-grocery supermarket/E911 prepaid wireless services Cendel Pest Services; 157 Ryhill Dr., Dover; professional and/or personal services Chubbs Food Truck, Chubbs Chicken Food Truck; 54 Fairway Lakes Dr., Apt. I33, Dover; retailer-restaurant Clayton-Moyer, Haley; 1200 N. Dupont Hwy., #3152, Dover; professional and/or personal services Corrales, Mora Adrian, Corrales Contractors LLC; 1061 S. Little Creek Rd., Dover; contractor-residential De Problem Solvers LLC; 21 Chestnut Grove Rd., Unit G, Dover; reconciliation purpose code Finegan, Angie L., ESO ES; 6037 Larch 26

Business Report | July 2016

Ct., Dover; professional and/or personal services Fonum Inc.; 8 The Green, Ste. A., Dover; professional and/or personal services Hershberger, David M., Hershberger AG 33C; 2303 Dinahs Corner Rd., Dover; retailer-various products Hwy. Car Rentals LLC; 4014 N. Dupont Hwy., Dover; motor vehicle lessee Johnson, Robert E. J., Crab Connection; 11 Main St., Dover; retailer-food (except restaurant) Leigh, Jason, Vivacious Leigh Designed; 39 Sweetflag Dr., Dover; professional and/or personal services Lucky 7 Stores LLC, Blue Devil Crab; 125 Harriet St., Dover; wholesaler-any products Multipath Broadband LLC; 8 The Green, Ste. 4620, Dover; professional and/or personal services Nomadicy Inc.; 8 The Green, Ste. 4756, Dover; travel agency O’Donnell, Clements LLC, Jimmy’s Seaside Fries; 1365 N. Dupont Hwy., Dover; retailer-restaurant Patriot Cleaning Services; 32 W. Loockerman St., Ste. 104, Dover; professional and/or personal services RH Short Contracting LLC; 641 Chestnut Grove Rd., Dover; contractor-residential Rogers Lawn Care Services; 2505 W. Denneys Rd., Dover; professional and/or personal services-unclassified Shorter, Valarie; 1225 Main St., Dover; professional and/or personal services Trott, Adrain J., All Access Automotive; 185 S. Governors Blvd., Dover; personal services-general repairperson Vaughan, David W., Delaware Dave’s Consulting; 645 N. Governors Ave., Dover; professional and/or personal services Warner Brothers Logistics; 327 Paradee Dr., Dover; contractor-residential GEORGETOWN Bedford Street Pour House, The; 511 N. Bedford St., Georgetown; retailer-restaurant Berry, Jason R., JB Services; 19193 County Seat Hwy., Georgetown; contractorresidential Conaway, Franklin D. III, Delmarva Excavation & Grading; 17656 Serenity Acres Dr., Georgetown; contractor-residential El Aguila LLC, Pupuseria El Aguila; 118 N. Race St., Georgetown; retailer-restaurant El Porvenir Distributor LLC; 24629 Dupont Blvd., Georgetown; wholesaler-any products Handy Brentson, BT & CC Services LLC; 112 Linden Ave., Georgetown; personal services-general repairperson James, William; 20561 W. Piney Grove Rd., Georgetown; contractor-residential Marvel, Shane, Marvelous Produce; 7 S. King St., Georgetown; retailer-food (except restaurant) One Stop Liquor Mart, Akjot LLC; 6 College Park Ln., Georgetown; retailervarious products Polar Painting LLC; 208 N. Race St., Georgetown; contractor-residential

SG Properties LLC; 24581 Pie Ln. Georgetown; commercial lessor Sussex Regen Specialists LLC; 18229 Dupont Blvd., Georgetown; professional services-medical office VPA Painting LLC; 15437 Weigelia Dr., Georgetown; contractor-residential Walls, Brett A., Green River Antiques; 317 N. Bedford St., Georgetown; retailervarious products GREENWOOD Freedom Drywall Supply LLC, Freedom Materials; 9707 Nanticoke Business Park Dr., Ste. 3, Greenwood; retailer-lumber, storm windows, construction Kenton, Amber, Shimmer & Shine Cleaners; 2780 Andrewville Rd., Greenwood; professional and/or personal services Wolfpack Boats; 8112 Hidden Meadow Ln., Greenwood; manufacturer-various products HARRINGTON Andrew’s Tree Service Inc., Driveways Unlimited; 532 Cedar Grove Church Rd., Harrington; contractor-residential Apron Strings; 1498 Vernon Rd., Harrington; professional and/or personal services Lupinetti, Cindy, Lupinetti Ventures; 854 Bloomfield Dr., Harrington; professional and/or personal services Luzier, Lindsay N.; 211 Sika Dr., Harrington; professional and/or personal services Mellor, Felicia A., Mellor’s Contracting LLC; 17 Dorman St., Harrington; contractorresidential Mid-Shore Homes LLC; 28 John Andrews Dr., Harrington; contractor-residential Station Vintage and Gifts, The; 5540 Milford Harrington Hwy., Harrington; retailer-various products LAUREL Brown, Tanya, TGIC; 29620 W. Elliotts Dam Rd., Laurel; professional and/or personal services Crockett, Bonnie; 14872 Shiloh Church Rd., Laurel; retailer-food (except restaurant) Crowes Towing & Transportation; 6039 Old Sharptown Rd., Laurel; drayperson/ mover First Class Transport; 6188 Old Sharptown Rd., Laurel; drayperson/mover Nichols, Anna L., Busy Bryan’s; 4466 Old Sharptown Rd., Laurel; professional and/or personal services-unclassified LEWES Alban Technologies LLC; 16192 Coaster Hwy., Lewes; wholesaler-electrical goods Beach Eyes LLC, Green Sneakers; 32757 Harburg Dr., Lewes; retailer-various products Best Granite of DE; 95 Tulip Dr., Lewes;


manufacturer-stone, clay and glass products/ contractor-residential Brueckner, Lauren P., Race Advisors; 21914 Back Bay Ln., Lewes; advertising agency C7 Communications LLC, Our Trial Guy; 1407 Savannah Rd., #2, Lewes; professional and/or personal services Caleb Holdings LLC; 18464 Plantation Blvd., Lewes; residential contractor-developer Campos Painting LLC; 30209 Regatta Bay Blvd., Lewes; contractor-residential Carrell, Kathy, Custom Concierge; 14391 Allee Ln., Lewes; professional and/or personal services Delmarva Repair LLC; 125 Rehoboth Ave., Lewes; retailer-various products East Coast Chiropractic Inc., Unit 6105, 36851 Crooked Hammock Way, Lewes; professional services-chiropractor Ehrhardt, Cornelia U., Colorair by Connie Ehrhardt; 12 Coventry Ln., Lewes; retailervarious products Farlow, Leon R J, Sho Nutff Trucking; 17636 Beaver Dam Rd., Lewes; drayperson/ mover Gollnick, Emily J., Changing Waves Creations; 106 Madison Dr., Lewes; retailerdry goods & apparel Improve Sussex LLC; 22948 Pine Rd., Lewes; contractor-residential Jewelry Exchange of Delaware Inc., Hooked by Jewelry Exchange of Delaware; 109 Savannah Rd., Ste. A, Lewes; retailervarious products JJLL Coastal LLC; 32477 Lewes Georgetown Hwy., Lewes; commercial lessor LSRG, The Buttery; 30912 Edgewater Dr., Lewes; retailer-restaurant Matts Fish Camp Lewes DE LLC; 34401 Tenley Ct., Lewes; retailer-restaurant Programmatic In-House LLC; 16192 Coastal Hwy., Lewes; advertising agency Quakertown Wellness LLC; 1307 Savannah Rd., Lewes; professional and/or personal services Quirk Business Solutions, Atlantic Craftsmen; 33905 Foxglove Run, Lewes; contractor-residential Scott Dominick V, MKM Aviation Services; 30793 Molly B Rd., Lewes; professional and/or personal services-unclassified Thompson VOFP, Unit 62 LLC; 17300 N. Village Main Blvd., Lewes; lessee of tangible property/lessor of tangible personal property Whispering Witches; 30421 E. Barrier Reef Blvd., Lewes; retailer-various products Withers, Avery, Store2Door Grocery; 33290 N. Heron Dr., Lewes; professional and/or personal services

residential Cohawk; 611 Abbott Dr., Milford; professional and/or personal services Elite Metro Corp; 249 NE Front St., Milford; retailer-various products Maria Isabel Zamora, Made to Clean; 640 Adams Dr., Milford; professional and/or personal services Millman, Jeremy P., Smokin’ J’s BBQ 302; 6401 Cedar Neck Rd., Milford; retailer (except restaurant) Owens, Clifford Sr.; 7 W. Bullrush Dr., Milford; professional services-counselor Perez Painting LLC; 107 Brady Dr., Milford; contractor-residential Xtreme Xpressions & Gear; 121 N. Landing Dr., Milford; retailer-dry goods & apparel MILLSBORO Big Pine Ventures LLC, Indian River Golf Carts; 26246 Kathy’s Way, Millsboro; retailer-various products/professional and/or personal services Cacciavillano, Susan, Shore Thing; 25870 Circle Dr., Millsboro; contractor-residential Carrillo, Rachael L., Sussex County CC F&E; 31152 Hickory Hill Rd., Millsboro; sales representative Delawire LLC; 31235 Barnacle Blvd., Millsboro; contractor-residential Epic Conversions; 30003 Eagle Point Dr., Millsboro; retailer-various products First Wing Transit; 35023 W. Harbor Dr., Millsboro; taxicab/bus operator Goebel, Robert, Skybound Videos; 24824 Magnolia Cir., Millsboro; transient photographer James Collins, Zoe R.; 24343 Indian Town Rd., Millsboro; professional and/or personal services Kellas, Gregory D., Wizard of Paws 2; 32369 Long Neck Rd., Millsboro; professional and/or personal services Parker, Jessica L., JP Superior Services; 30999 Vacation Rd., Millsboro; professional and/or personal services Relentless Love Photography; 22519 Careys Camp Rd., Millsboro; photographer SEAFORD 7 Eightysix, Seaford Gulf; 1611 Middleford Rd., Seaford; tobacco products retailer

Biles, Barry T., Barry’s Lawncare; 809 Cypress Dr., Seaford; professional and/or personal services Callaway, Zoe N.; 4957 Neals School Rd., Seaford; professional and/or personal services Delmar Vapor Lounge; 22848 Sussex Hwy., Seaford; retailer-various products Healing Pathways Counseling LLC; 604 N. Porter St., Seaford; professional servicescounselor Hertrich, Christopher D., Relentless; 15 Sandpebble Dr., Seaford; wholesaler-food (except processor) Kings Closet LLC; 22167 Coverdale Rd., Seaford; retailer-various products Littletons Lawn Care; 5532 Galestown Newhart Mill Rd., Seaford; professional/and or personal services Marvel, Shane, Marvelous Produce; 22880 Sussex Hwy., Seaford; retailer-food (except restaurant) SMYRNA Baba Shree Inc.; 126 S. Dupont Blvd., Smyrna; tobacco products retailer/retailerpetroleum products Damas, Jourdain, Black Wolf; 657 Dairy Dr., Smyrna; retailer-dry goods & apparel Delp, Colleen M., Delp’s Lawn Care; 71 Lenora Dr., Smyrna; professional and/or personal services Diamond Quality Detailing; 216B King St., Smyrna; personal services-car wash Funtime Entertainment; 527 Red Maple Rd., Smyrna; professional and/or personal services-unclassified Henry, Amber, Affinity Wellness Consultants; 382 Daniel Rd., Smyrna; professional and/or personal services King Kutz LLC; 140 Streamside Cir., Apt. 6, Smyrna; personal services-barber Macbeth Information Services; 45 Nugent Loop, Smyrna; professional and/or personal services Royal Treatments LLC; 14 S. Main St., Smyrna; retailer-furniture & fixtures Strong Tower Landscaping LLC, Jorge L. Rosa; 122 E. Penbrook Dr., Smyrna; contractor-residential TMTM, Tease Me Touch Me; 15 Eastmoor Cir., Smyrna; retailer-various products

MILFORD Addington Haggerty Enterprises; 316 N. Rehoboth Blvd., Milford; professional and/or personal services AE Vazquez Painting LLC; 10 Pennsylvania Ave., Milford; contractor27

Business Report | July 2016


How nonprofits use the buyer’s journey to answer questions, attract donors By Patricia Rivera

Nonprofits are always in the business of attracting more donors. Donors are “customers” and you need to “sell” your cause to them. Just as any customer does, potential donors go through the three stages of the buyer’s journey — awareness, consideration and decision. Knowing the three stages will help you hone your marketing content so that you meet clients wherever they are in the process. Doing so will also establish you as a source of knowledge. As potential donors become aware of an issue, they will search for more information about it, often in the form of a question. For instance, they may type into the search engine “Who is homeless in Delaware?” or “How does Parkinson’s disease affect the body?” Are you answering the questions that your potential donors would ask?

To draw donors to your site, and to your cause, you need to be exact with your answers. Homeless people in Delaware are people who have lost their jobs and homes, people who have mental orpersonality disorders, etc. Parkinson’s disease affects the ability of the patient to move by causing nerve cells in the brain to malfunction, etc. You can find which questions people are asking about an issue by using the free keyword suggestion tool at http://sg.serpstat.com/. (Do a search and filter results by selecting “Only questions” in the menu on the left.) If you’re not crafting content that search engines will pull up on the first page, you’re missing theopportunity to connect with potential donors. Make sure you’re there, on the first page with the first click, with insightful, valuable information they can grab on to. Creating content that organically appears in a prospect’s search engine is your priority in marketing to potential donors. If you’re not answering their questions, you are far less likely to be a player in the consid-

eration stage, which, in the decision stage, leads to donations. When your organization appears at or near the top of the search results, you’re viewed as a genuine trustworthy resource and worthy organization, which Rivera fosters brand loyalty. This is where you want to lead your inquisitive “buyers.” Since 2007, Hook PR Group has made it easier for nonprofits to share strategic and educational content that inspires engagement and reels in results. For more information, visit hookpr.com. Patricia V. Rivera is a marketing consultant and owner of the Lewes-based Hook PR Group (www.hookpr.com).

RIBBON CUTTING - The Central Delaware Chamber of Commerce joined Chevrolet of Dover in a ribbon cutting ceremony recently to announce the acquisition of a new affiliate dealership, Chevrolet of Dover (formerly Townsend Brothers Chevrolet), located at 1450 S. DuPont Hwy., Dover. This acquisition expands AutoTeam Delaware into Kent County and brings the total number of associates at AutoTeam to over 200. Matt Kersey, general manager at Delaware Cadillac in Wilmington for six years, has been named president of Chevrolet of Dover. For more information about Chevrolet of Dover, visit chevroletofdover.com or autoteamdelaware.com.

Send your business news to mmcclure@mspublications.com. 28

Business Report | July 2016


Vol. 19 No. 10 PRESIDENT

Bryant Richardson TREASURER

Carol Wright Richardson PUBLISHER

Mike McClure

COMPOSITION

Rachel Farris Elaine Schneider Tina Reaser Karen Cherrix Kim Beard Cassie Kraemer

RIBBON CUTTING - Su Casa celebrated its grand opening weekend with a ribbon cutting ceremony with the Bethany-Fenwick Chamber of Commerce on Saturday, June 4. The new store, which is located at 101 Garfield Pkwy., Bethany Beach, offers a unique collection of upscale home furnishings, dĂŠcor, and small accessories at an affordable price. Su Casa also has locations in Maryland at Fells Point, Ellicott City, and Kenilworth. The store is open daily at 10 a.m. For more information, visit sucasa-furniture.com/.

VP OF MARKETING

Chris Redman SALES

Rick Cullen Greg English

C O N TA C T

Morning Star Publications 302-629-9788 951 Norman Eskridge Hwy. Seaford, DE 19973

msbusinessreport.com

businessreport@mspublications.com sales@mspublications.com

Focusing on the ambition and innovation that make Delaware businesses uniqu

please recycle 29

Business Report | July 2016


BUSINESS DIRECTORY ACCOUNTING Horty & Horty, P.A. Doug Phillips, CPA, Cr.FA 302-730-4560 cpainfo@horty.com 3702 N. DuPont Hwy. Dover, DE 19901 ADVERTISING Morning Star Business Report Mike McClure 302-629-9788 302-629-9243 fax www.msbusinessreport.com sales@mspublications.com 951 Norman Eskridge Hwy. P.O. Box 1000 Seaford, DE 19973 ANTIQUES AND APPRAISALS Academy Street Antiques and Appraisals, LLC William Alexander Edward McWilliams 302-875-1111 P.O. Box 401 Laurel, DE 19956 ARCHITECTS & ENGINEERS Davis Bowen & Friedel, Inc. Michael Wheedleton AIA Randy Duplechain P.E. 302-424-1441 302-424-0430 Fax www. dbfinc.com milford@dbfinc.com 23 N. Walnut St. Milford, DE 19963 CHAMBER OF COMMERCE Bethany-Fenwick Area Chamber of Commerce Kristie Maravalli 302-539-2100 302-539-9434 fax www.bethany-fenwick.org info@bethany-fenwick.org 36913 Coastal Highway Fenwick Island, DE 19944 Central Delaware Chamber of Commerce Judy Diogo 302-734-7513 302-678-0189 fax www.cdcc.net jdiogo@cdcc.net 435 N. DuPont Hwy. Dover, DE 19901

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Chamber of Commerce for Greater Milford Jo Schmeiser 302-422-3344 302-422-7503 fax www.milfordchamber.com milford@milfordchamber.com 411 N. Rehoboth Blvd. Milford, DE 19963 Georgetown Chamber of Commerce Karen Duffield 302-856-1544 302-856-1577 fax www.georgetowncoc.com info@georgetowncoc.com 827 E. Market St., PO Box 1 Georgetown, DE 19947 Lewes Chamber of Commerce Betsy Reamer 302-645-8073 Toll Free 877-465-3937 302-645-8412 fax www.leweschamber.com inquiry@leweschamber.com 120 Kings Hwy., P.O. Box 1 Lewes, DE 19958 Greater Millsboro Chamber of Commerce Amy Simmons 302-934-6777 302-934-6065 fax www.millsborochamber.com info@millsborochamber.com 102 Washington St., Suite 6 P.O. Box 187 Millsboro, DE 19966 Milton Chamber of Commerce Lisa Sumstine 302-684-1101 www.historicmilton.com chamber@historicmilton.com P.O. Box 61 Milton, DE 19968 Rehoboth Beach - Dewey Beach Chamber of Commerce & Visitor Center Carol Everhart 302-227-6446 302-227-2233 ext. 13 302-227-8351 fax www.beach-fun.com carol@beach-fun.com 501 Rehoboth Ave. Rehoboth Beach, DE 19971

Greater Seaford Chamber of Commerce Lynn Brocato 302-629-9690 302-629-0281 fax www.seafordchamber.com admin@seafordchamber.com 304 A High St. Seaford, DE 19973 CREDIT CARD PROCESSING First Merchant Services Ronald W. Burke 302-875-5645 302-875-0935 fax www.firstmerchantservices.biz rburke@firstmerchant.us 14034 Johnson Road Laurel, DE 19956 EDUCATION Delaware Technical Community College Corporate and Community Programs Christopher M. Moody, Director (302) 259-6330 302-259-6759 fax www.dtcc.edu/continuingeducation cmoody@dtcc.edu Carter Partnership Center 21179 College Drive Georgetown, DE 19947 University of Delaware Professional & Continuing Studies Tara Kee 866-820-0238 302-831-3292 fax www.pcs.udel.edu continuing-ed@udel.edu FINANCIAL Bank of Delmarva Scott Rukowicz 302-875-5901 302-875-1766 fax www.bankofdelmarva.com srukowicz@bankofdelmarva. com 200 East Market St. Laurel, DE 19956 County Bank 7 Sussex County Locations 302-226-9800 302-226-3182 fax www.CountyBankDel.com

19927 Shuttle Rd. (Main Office) Rehoboth Beach, DE 19971 Del One Federal Credit Union 10 Statewide Locations Amy Resh 302-672-1492 302-739-1790 fax www.Del-One.org amy.resh@del-one.org 270 Beiser Blvd. Dover, DE 19904 Delaware State Police Federal Credit Union Stephen Cimo 302-856-3501 ext. 120 302-856-2539 fax www.dspfcu.com scimo@dspfcu.com P.O. Box 800 Georgetown, DE 19947 Dover Federal Credit Union Six Statewide Locations 302-678-8000 www.doverfcu.com 1075 Silver Lake Blvd. Dover, DE 19904 Deb Jewell djewell@doverfcu.com Sussex County Federal Credit Union Sharee Coleman 302-629-0100 www.sussexcfcu.com scoleman@sussexcfcu.com 1941 Bridgeville Hwy. Seaford, DE 19973

FUNERAL SERVICES Watson Yates Funeral Home Gary Yates 302-629-8561 302-629-7961 fax Front & King St. Seaford, DE 19973 GRAPHIC/WEBSITE DESIGN Dean Design Marketing Group Stephanie Whitcomb 302-542-9550 www.deandesign.com thestudio@deandesign.com stephanie@deandesign.com 13 Water St. Lincoln, DE 19960


HEALTH Bayhealth Kent General Milford Memorial Pam Marecki 302-744-7013 302-735-3227 fax www.bayhealth.org pam_marecki@bayhealth.org 640 S. State St. Dover, DE 19901 Beebe Medical Center Kelly Griffin 302-645-3220 302-644-9032 fax www.beebehealthcare.org kgriffin@beebehealthcare.org 424 Savannah Rd. Lewes, DE 19958 Nanticoke Health Services Sharon Harrington 302-629-6611 302-629-3211 fax www.nanticoke.org harringtons@nanticoke.org 801 Middleford Rd. Seaford, DE 19973 INSURANCE Farnell & Gast Insurance Joe Gast, CPCU 302-629-4514 302-536-6257 fax www.averyhall.com jgast@averyhall.com cwilliams-wroten@averyhall. com 500 W. Stein Highway Seaford, DE 19973 Lyons Companies David F. Lyons, Sr. David F. Lyons, Jr. Lew Harrington 302-227-7100 www.lyonsinsurance.com info@lyonsinsurance.com 19643 Blue Bird Lane, Unit 8 Rehoboth Beach, DE 19971 INSURANCE M Insurance William Biordi, owner 302-732-6655 302-732-6485 fax www.insuranceservices.com info@insuranceservices.com 32183-9 N. Dupont Blvd. Savannah Square Shopping Center

P.O. Box 8 Dagsboro, DE 19939 INTERNET SERVICE & WEB PAGE DESIGN Delmarva Digital Tim Smith 302-875-7700 302-875-8288 fax www.ddmg.net ddmg.netsales@ddmg.net 220 Laureltowne Laurel, DE 19956 INVESTIGATIVE & COLLECTION SERVICES Mohr Investigative Services, Inc. James W. Mohrmann 866-370-1004 www.mohrinvestigations.com jmohrmann@mohrinvestigations.com 9 East Loockerman Street, Suite 201 Dover, DE 19901 INVESTMENTS Edward Jones Glenn Sweeten, advisor 302-856-3083 www.edwardjones.com 505 W. Market Street Suite 145 Georgetown, DE 19947 JEWELERS Holland Jewelers 302-947-1200 Celebrating 25 years in business! 20750 John J. Williams Hwy. Peddlers Village Lewes, DE 19958 www.hollandjewelersinc@ yahoo.com LEGAL Sergovic, Carmean & Weidman, P.A Attorneys At Law John A. Sergovic, Jr. Shannon D. Carmean Leslie Case DiPietro 302-855-1260 302-855-1270 fax www.scdelaw.com 142 E. Market St. PO Box 751 Georgetown, DE 19947

Law Offices of Karen Y. Vicks, LLC 302-674-1100 888-598-8890 kvicks@vickslaw.com 500 W. Loockerman St. Suite 102 Dover, DE 19904

Print Shack Inc. 302-629-4430 302-629-4056 fax www.printshackde.com 9203 Brickyard Road Seaford, DE 19973

The Smith Firm, LLC Michael R. Smith, Esq. Blake W. Carey. Esq. Chad Lingefelder. Esq.* 302-875-5595 302-280-6592 fax www.thesmithfirm.org 8866 Riverside Drive Seaford, DE 19973 302-703-6043 302-827-2046 fax 1917 Sea Air Avenue, Suite 2 Rehoboth Beach, DE 19971 *admitted in DE & MD MARKETING&PUBLICRELATIONS Hook PR Group Patricia V. Rivera 302-858-5055 www.hookpr.com patricia@hookpr.com 135 2nd Street, 2nd Floor Lewes, DE 19968 PAYROLL/HUMAN RESOURCES SUPPORT ADP, LLC Kevin Neale, District Manager 610-357-0218 www.adp.com Kevin.Neale@adp.com 800 Delaware Avenue Wilmington, DE 19801 PORTRAITS Portraits In The Sand Dave Koster 302-226-9226 302-226-8424 fax www.portraitsinthesand.com businessreport@portraitsinthesand.com 110 White Oak Rd. Rehoboth Beach, DE 19971

REAL ESTATE Callaway, Farnell and Moore, Inc. 302-629-4514 800-966-4514 www.cfmrealestate.com admin@cfmnet.com 500 W. Stein Hwy. Seaford, DE 19973 Coldwell Banker Resort Realty Skip Faust 302-227-5000 office 302-745-8764 cell 302-227-5008 fax www.skipfaust.com skip@skipfaust.com 20184 Coastal Hwy. Rehoboth Beach, DE 19971 Long & Foster Real Estate, Inc. Bill Cullin 302-841-7147 800-462-3224, Ext. 117 www.DelawareBeachRE.com Bill.Cullin@LNF.com 37156 Rehoboth Ave. Rehoboth Beach, DE 19971 YOUR BUSINESS Include your business in this directory. Rates are low; the potential to reach thousands of business-minded customers is great. Contact credman@ mspublications.com

PRINTING & PROMOTIONS Delmarva Printing & Design Darrell Fearin 410-749-6700 dmvprinting.com dfearin@dmvprinting.com

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