roles interact with and affect others’. It’s also important that you have wireless communication devices such as cell phones or walkie talkies in case it’s a large venue and you can’t bring everyone together. If the issue is one that affects the audience, let them know that you have acknowledged that something is wrong and that you are working to fix it as soon as possible. If ‘soon as possible’ turns out longer than expected and your audience starts to get restless or rowdy, give them updates. In most situations, people just want to know what’s going on and what to expect. This tiny move can avoid a potential riot.
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Make Use of Your Toolkit
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Every event organizer must have a toolkit prepared before this event. This toolkit should have general items such as stationery (pens, paper, scissors, thumbtacks, stapler, etc.), health supplies (band aids, gauze, aspirin, Pepto Bismol, etc.) and other random items based on things that are most likely to go wrong. Along with these, there should be event-specific items such as backup copies of all event-related contacts, the execution timeline, and most importantly, a contingency plan. From this you should have a pretty good idea of what the next step ought to be in crisis recovery.
Modern Event Magazine • Features • Get Hot It Topic Done