2013 MTA Safety Program by Janey Duntley

MTA

Safety Program Services and Course Catalog

Dear Reader, Welcome to the MTA Safety Program Catalog. For more than 25 years the MTA Safety Program has been the premier telecommunications program in the Midwest. Whether you are new to our program, or have been a member for years, we hope you will find this catalog useful. Our primary goal is to help you reduce employee loss time and reduce your company’s liability exposure. The MTA Safety Program is unique because our training is tailored to the telecom industry. The MTA Safety Program is broken down into three components. The first is our Safety Training Courses. The MTA Safety Committee works with staff to put together timely, relevant training that will help your employees work more safely. Our courses are designed to benefit all employees, everything from outside plant to front office. Training sessions usually last two hours and are taught at your location. Because of the nature of the work you do, we schedule these training classes from September through May. All of our current training courses are video recorded and available in the members only section of our website. This allows employees to make up missed courses when it is convenient for them and their employer. The next component is our Safety Services. We take a proactive approach to reducing your liability risk. Once a year we will come into your workplace and conduct a Safety Audit. This audit consists of a wide range of services from a mock OSHA inspection to a review of DOT employee driver files, and everything in between. When the audit is complete our staff will meet with the General Manager and the lead safety contact for your company. You will be provided with a list of recommendations on things you can do to reduce your liability and increase the safety of your workplace. The third component of the program is our Incident Investigation and Representation Services. As part of the MTA Safety Program, if you are ever visited by OSHA, we will be there to serve as a liaison during their investigation and represent your interests. In addition, should you ever have a workplace accident, our staff will come out and conduct a full investigation. We will work to determine the cause and make recommendations on how to avoid similar future incidents. In conclusion, the MTA Safety Program will save your company time and money by coming to your location. Unlike other training that requires you to send employees to their training, the MTA Safety Consultants come to you. This minimizes employee down time and makes the training much more relevant. In addition, should you ever have a question about what safety equipment to buy or have any safety related questions, our staff is only a phone call or e-mail away. Our staff is constantly evaluating the latest trends in safety equipment and can help guide purchasing decisions so you don’t have to be the subject matter expert. Thank you for your interest in the MTA Safety Program, The MTA Safety Committee

Minnesota PUC Administrative Rule 7810.6100 SAFETY PROGRAM “Each utility shall adopt and execute a safety program, fitted to the size and type of its operations. As a minimum, the safety program should: A. Require employees to use suitable tools and equipment in order that they may perform their work in a safe manner; B. Instruct employees in safe methods of performing their work; and C. Instruct employees who, in the course of their work, are subject to the hazard of electrical shock, asphyxiation, or drowning, in accepted methods of artificial respiration.” 2

About the Program The Minnesota Telecom Alliance Safety Program is a safety, health, environmental, and loss control consulting service designed specifically to meet the needs of telecommunications and utility companies. Our staff of safety professionals has extensive experience with all types of telecommunications companies. This experience has given us the expertise needed to serve our clients in today’s rapidly changing safety, health and environmental arena. The MTA Safety Program will provide your company with consulting and compliance assistance in the following areas: •

Safety and Occupational Health ◦ Development of safety policies and practices ◦ Safety training for employees, supervisors, and management in the areas of on-the-job and off-the-job safety. ◦ Consultation and assistance in the management of safety and health issues. ◦ Proper interpretation of state and federal safety, health and transportation regulations and assistance in compliance. ◦ Job safety analysis, safety and health auditing to determine client safety needs and establish safe and healthful work places and practices. ◦ Analysis of lost time personal injury incidents and serious motor vehicle incidents to determine cause and recommend corrective action. ◦ Assistance in the area of industrial hygiene and chemical safety.

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Environmental ◦ Underground storage tanks ◦ Hazardous waste disposal ◦ Community right-to-know ◦ Asbestos and clean air issues

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DOT ◦ Reasonable suspicion drug & alcohol issues ◦ Driver qualification files ◦ Fleet safety ◦ All safety-related aspects of commercial vehicle operations

The MTA Safety Program accomplishes this by providing approximately nine scheduled contacts per year between staff safety professionals and member companies. These contacts consist of: ◦ Six safety training sessions with employees, ◦ One manager/supervisor safety training session, ◦ Complete safety review/audit, and ◦ One field observation visit. Safety training sessions typically run approximately 2 hours in length and are scheduled between September and May.

MTA Safety Services Field Observation

what regulations you need to comply with and offer sound strategies for compiling the information necessary for proper compliance.

This is a chance for our staff to spend time with you or your business office or plant people. We will “walk a mile” in your employees’ shoes in order to identify and correct any deficiencies in safety performance.

Safety Policy Review

A sound safety plan begins with a sound road map. Your safety policy manual is that roadmap. During a safety policy review visit we will evaluate the state of your safety policy and recommend methods for properly implementing a safety policy that is specific to your organization’s needs.

Indoor Air Quality Testing

Good air quality can directly impact the productivity of your workforce. We use simple direct measures to test air quality and work up cost-effective measures to correct any air quality issues while improving the health and productivity of employees.

Mock OSHA Inspection

Ergonomic Evaluations

Services

A visit from our friends from OSHA can be highly stressful. Let us eliminate that stress for you. We’ll visit your organization and inspect your facilities with the intent of identifying safety issues and then provide methods to eliminate safety violations without the threat of crushing penalties from OSHA.

Our staff of trained ergonomic professionals provide ergonomic consulting services, including individual onsite workstation evaluations with the following objectives in mind: • Identify potential ergonomic risk factors • Improve workstation design and layout • Instruct users on chair features, and review proper seating and posture • Review optimum keying and mousing techniques • Recommend correct ergonomic equipment, document location and telephone posture to encourage a neutral body position • Discuss lighting issues and techniques for controlling monitor glare and reflection

Incident Investigations

Unfortunately, from time to time, the worst does happen. During these tragic times let us take the burden of incident investigation off your plate. We’ll objectively investigate the probable cause of an incident and then formulate best practices for ensuring that similar events do not take place in the future.

OSHA Inspection Assistance

Noise Monitoring

OSHA at your doorstep? Don’t panic! The MTA Safety staff has the expertise to interface with OSHA compliance officers and advocate on your behalf. We can help take the pain out of a compliance visit by negotiating an identified violation away or, at least, greatly reducing potential high penalties.

Our staff has the expertise and monitoring equipment to properly evaluate noisy working conditions within your business operations. From outside plant operations to office applications, we’ll test the noise levels and where appropriate suggest methods for controlling noise or protecting your employees’ hearing from intense or prolonged exposure to high noise levels.

DOT Audit Assistance

Let us interface with DOT compliance officers on your behalf. We know what the DOT expects and what they will focus on during a compliance visit. We’ll work to get them out of your business environment quickly and with minimal impact to your overall operations.

DOT Review

The time to think about DOT regulations and compliance is before a DOT compliance officer is standing in your lobby. Let us review and correct your DOT compliance issues so you don’t have to. We’ll identify 4

MTA Safety Courses OSHA Required

1910.146). The Minnesota Confined Space Standard for Construction will also be addressed – but primary emphasis will be on the hazards, systems (atmospheric monitoring, ventilation); programs (LOTO, permits) and equipment (PPE, rescue) needed to enable attendees to develop a confined space program for their workplace.

Asbestos Awareness

Description: This training is for employees who operate in an area that contains either Asbestos Containing Material (ACM) or Presumed Asbestos Containing Material (PACM) must include, but is not limited to the following: • Health effects of asbestos, locations of ACM and PACM in the building ⁄ facility • Recognition of ACM and PACM damage and deterioration • Proper response to fiber release episodes

Frequency: Annual if applicable Length: 30 Minutes

Description: Learn how to recognize and handle emergency situations, help someone in breathing and cardiac emergencies, and perform CPR on adults until advanced medical help is available. Course covers basic precautions for preventing disease transmission. All participants receive an Adult CPR skill card and participant's manual.

Frequency: Annual Length: 30 Minutes

Automated External Defibrillators

Description: This course will teach the student how to handle emergency situations, take basic precautions to prevent disease transmission, care for injuries or sudden illness until advanced medical help arrives, help someone in breathing and cardiac emergencies, administer chest compressions and use an Automated External Defibrillator (AED).

Frequency: Every 2 years Length: 2 hours

Fall Protection

Description: Fall protection is a concept that describes the systems, processes, procedures, equipment, and regulations used to protect employees from falls and to reduce the risk of falling. We will present tried and true methods for protecting against falls and take a look at different types of fall arrest equipment.

Frequency: Every 4 years if applicable Length: 30 Minutes

Bloodborne Pathogens

Description: This workshop explains the OSHA Bloodborne Pathogen standard and how it applies to telecommunications operations. Learn how to develop exposure control plans and training sessions and identify functions requiring personal protective equipment. This course assists in complying with OSHA standard 1910.1030.

Frequency: Annual Length: 30 Minutes

Fire Extinguisher Use

Description: This course will provide both classroom and available hands-on training on fire extinguisher use. Lecture will focus on fire prevention, classes of fires and fire extinguisher selection and use, followed by hands-on experience with extinguishing fires.

Frequency: Annual Length: 30 Minutes

Confined Space Entry

Description: Confined spaces present special hazards that must be evaluated and controlled using a variety of systems. This class will focus on how to comply with the Federal OSHA confined space standard (29 CFR 5

OSHA Required Courses

Cardiopulmonary Resuscitation (CPR)

First Aid

course will introduce the requirements of your employer’s hearing conservation program and will describe how you and your employer can work together to prevent hearing loss.

Description: This session includes training on any onetime treatment and follow-up for observation of minor injuries, including cuts, abrasions, bruises, first-degree burns, sprains, and splinters.

Learning Objectives: • The effects of noise on hearing • The major components of the hearing conservation program • Advantages and disadvantages of various types of hearing protectors • The use and care of hearing protection • The purpose of audiometric testing and an explanation of the testing procedures

Frequency: Every 4 Years Length: 30 Minutes

Forklift Operation

OSHA Required Courses

Description: OSHA’s General Industry Standard 1910.178(1) states that "only trained and authorized operators shall be permitted to operate a powered industrial truck. Methods shall be devised to train operators in the safe operation of powered industrial trucks." This half-day classroom workshop will provide you with the technical expertise needed to safely operate forklift equipment, safe driving procedures and the skills to safely operate a forklift.

Frequency: Annual Length: 30 Minutes

Lead Awareness

Description: OSHA requires strict protective measures against lead poisoning in 29 CFR 1910.1025. If there is any reason to believe workers may be exposed to lead, employers are required to monitor airborne lead levels without accounting for respirators. This class will give your employees the knowledge to work around lead safely.

Frequency: Every 3 years if Applicable Length: 2 to 4 Hours

Hazard Communication

Description: OSHA’s Hazard Communication Standard is designed to protect employees from hazardous chemicals used or stored in the work setting. Also referred to as the "Right-To-Know Law" Law, the Hazard Communication Standard requires that information and training be provided to any employees who have the potential to be exposed to a hazardous chemical “under normal condition of use or in a foreseeable emergency.” Such hazcom training requires the presence of hazardous chemicals be communicated to employees in a variety of ways, including: • The hazardous chemical inventory • Material Safety Data Sheets (MSDS) • Labels, tags or signs • The written Hazard Communication program

Frequency: Annual Length: 30 Minutes

Lockout /Tagout

Frequency: Annual Length: 30 Minutes

Description: Lockout/Tagout is one of OSHA’s top 10 most cited violations. In the Lockout/Tagout course, you will learn how you can protect your workers and company by being in compliance with this critical safety procedure. You will learn Lockout/Tagout Standard 1910.147 Subpart J. The standard covers the servicing and maintenance of equipment in which unexpected energizing (or release of energy) could injure employees. Six elements of an effective lockout/ tagout procedure will be discussed along with other requirements of the law.

Hearing Protection

Frequency: Annual Length: 30 Minutes

Description: Every year, approximately 30 million people in the U.S. are exposed to hazardous noise on the job. Damage to your hearing caused by hazardous noise exposure is PERMANENT. The good news is that noise-induced hearing loss is fully preventable. This

Personal Protective Equipment

Description: OSHA requires special clothing and equipment in general industry and construction workplaces 6

about what substance abuse is, the costs and the effects of substance abuse on the workplace, and the effects of a variety of substances on the body, the mind, and the emotions. Learning Objectives: • The definition of substance abuse • Costs of substance abuse in the workplace • Effects of substance abuse • Ways to reduce the risk of substance abuse • Identifying resources for education, prevention, and intervention

Frequency: Annual Length: 30 Minutes

Powered Platforms

Description: This course covers recognition of and preventative measures for hazards associated with use of powered platforms. Includes provisions to the particular working platforms to be operated. This session includes specific training on individual working platforms, personal fall arrest systems use, care and inspection procedures.

Frequency: Annual Length: 30 Minutes

Reasonable Suspicion Training

Description: Reasonable Suspicion Training for Alcohol and Substance Abuse was developed for Managers and Supervisors affected by DOT regulations. This interactive session covers the signs and symptoms of alcohol and drug abuse; how safety and performance standards are enforced, and how to challenge alcohol and drug use in the workplace.

Frequency: Annual if applicable Length: 30 Minutes

Trenching and Excavating

Description: OSHA's excavation regulations for construction activities cover the safe work practices employees and supervisors must follow at excavation sites. OSHA requires employers to use a protective system in all excavations and trenches 5 feet (ft) or deeper to protect employees exposed to potential cave-ins and other related hazards.

Learning Objectives: • Employer responsibilities • What is considered a violation • Signs, symptoms and behavioral effects of drug and alcohol abuse • DOT testing categories • The testing process

Frequency: Annual if applicable Length: 45 Minutes

Frequency: Annually for Managers and Supervisors Length: 1 Hour

DOT Required Telecom Industry Specific

Driver Qualification Requirements

Description: In this class we discuss the requirements associated with driven qualification files, including the need for biannual physicals and annual reviews of drivers’ records.

Aggressive Dogs

Description: Man’s best friend? Not always. In this class we discuss the warning signs of “bad” dogs and how to avoid a confrontation with a dangerous dog. We also present methods for dealing with aggressive dogs should an attack occur.

Frequency: Annual Length: 30 Minutes

Length: 30 Minutes

Drug Testing Process

Description: Substance Abuse affects every worker directly or indirectly. When it impacts the workplace, productivity and profits suffer. This course will talk 7

DOT Required & Telecom Industry Specific Courses

to protect employees from contact with hazardous or toxic chemicals, hazardous wastes, and other substances. This class will help telecommunication organizations identify when PPE is needed and how to properly maintain the equipment.

Arc Flash

Backing & Parking

Description: The purpose of this course is to provide the student with an in-depth understanding of the current requirements of NFPA 70E. A complete presentation of the standard will be provided, along with examples and exercises covering the calculation methods and tables used in the standard for establishing ARC Flash Boundaries and proper personal protective equipment (PPE).

Description: Backing is our weakest skill because we spend 99% of our time driving forward. A consistent defensive approach to backing and turning can reduce the likelihood of driver error. This training is designed to serve as a training tool for new drivers as well as veteran drivers. Learning Objectives: • Pre-trip inspections • Safe backing and turning procedures • Identifying potential hazards • Using spotters • Awareness of blind spots

Telecom Industry Specific Courses

This course will present the following major topics: • NFPA 70E Electrical Safety Requirements • Safe electrical practices • Calculating flash protection boundary • Personal protective equipment

Length: 30 Minutes

Battery Safety

AWAIR Program: Employees

Description: This lesson covers hazards, including electrical shock, corrosive chemical exposure and battery handling.

Description: The key to A Workplace Accident and Injury Reduction (AWAIR) program is the establishment of the goals and objectives of your safety and health program. The goals should be clear and state what you want to achieve through your safety program. This session will explain employee responsibilities concerning the AWAIR Program.

Learning Objectives: • How a battery and charger work • Battery handling, recharging, watering and cleaning • Personal safe practices • Acid spill clean-up

Length: 30 Minutes

Back Safety

Description: Back injuries can be extremely painful and long-lasting. OSHA reports that "back strain due to overexertion represents one of the largest segments of employee injuries in the American workplace. Only the common cold accounts for more lost days of work." In this class we will discuss how to avoid these production sapping injuries.

Bucket Truck Safety

Description: This program addresses some of the safety guidelines that should be followed when operating a bucket truck at the job site, including a thorough pre-trip inspection. The program reviews procedures for handling traffic conditions safely and positioning bucket trucks securely on paved, unpaved, and hilly work surfaces. The program also describes safety equipment for using bucket trucks near energized lines, and guidelines for maneuvering bucket trucks around the work area.

Length: 30 Minutes

Backhoe Safety

Description: This course instructs equipment operators in the safety aspects, preventive maintenance, operating techniques, and proper procedures for using backhoes. Instruction can be tailored for any level of experience or geared to provide evaluations for more experienced operators. Participants receive a student workbook. Customers receive class rosters and course evaluations.

Length: 30 Minutes

Chain Saw Safety

Description: This interactive session provides participants with the knowledge they need to reduce the risk of chain saw related injuries.

Length: 30 Minutes 8

productivity and profits suffer. This course will talk about what substance abuse is, the costs and the effects of substance abuse on the workplace, and the effects of a variety of substances on the body, the mind, and the emotions.

Topics include: • How to prepare yourself before you cut with the saw • Saw selection • Preparing the saw • Starting and operating techniques • Felling the tree • Limbing the tree • Kick back safety tips • Transport and storage of the chain saw Length: 30 Minutes

Defensive Driving

Description: Defensive driving training protects your employees, your property and your bottom line. In addition to saving lives, this course can save your company money through reduced company vehicle repair costs, insurance premium discounts and less absenteeism due to injuries.

Length: 30 Minutes

Electrical Safety

Description: Every year, between 300 and 500 people are fatally electrocuted in U.S. workplaces. Many of those people, including office workers and operators, work only indirectly with electricity. Electricity, as a raw source of power, presents as many hazards as it does benefits. This course will describe the basic premise of the NFPA 70E regulations and how they affect workplace safety procedures.

Length: 2 to 4 Hours

Disaster Recovery Planning

Description: This training program, based on extensive real-world experience and case studies, will deepen your existing skills and knowledge and provide the latest best-practice information on Business Continuity Management. You will be able to develop a complete and effective Business Continuity Management plan and implement it within your organization.

Learning Objectives: • How electricity acts • How shock occurs • The severity of shock • The effects of an electric current in the body • How to correct electrical hazards

Length: 30 Minutes

Driving Utility Vehicles

Ergonomics

Description: One of the few driver training programs dedicated specifically to the utility industry, this course addresses the special challenges faced by utility drivers.

Description: In all work locations, we must take the time to evaluate our work areas to ensure we have them set up to best fit the individual. The goal of this learning module is to assist employees in evaluating and modifying their own office work environment to reduce ergonomic risk.

What you’ll learn: • Blind spots, turning and parking • Cushion of safety and scanning • Worksite traffic issues Length: 30 Minutes

Learning Objectives: • Ergonomic risk factors • Computer workstation ergonomics

Drug and Alcohol Testing

Length: 30 Minutes

Description: Substance Abuse affects every worker directly or indirectly. When it impacts the workplace, 9

Telecom Industry Specific Courses

Learning Objectives: • The definition of substance abuse • Costs of substance abuse in the workplace • Effects of substance abuse • Ways to reduce the risk of substance abuse • Identifying resources for education, prevention, and intervention

Eye Safety

are equipment and clothing, communication and signals, and procedures and rules.

Description: Every year many individuals sustain work related eye injuries. Find out the risks to your eyes in the workplace; the types of protective eyewear to guard your eyes; and first aid procedures if you damage your eyes.

Length: 30 Minutes

Flammable Liquids

Description: To keep you safe, the Code of Federal Regulations demands a lot of employers and manufacturers. But a lot is up to you as well. Something as mundane as whether or not you promptly put a liquid in a flammable liquid storage cabinet can be a matter of life or death.

Length: 30 Minutes

Fall Arrest Systems

Telecom Industry Specific Courses

Description: This course fulfills basic requirements for those employees who may be exposed to hazards involving falls. The course further fulfills the basic requirements outlined in Occupational Safety and Health guidelines, Code of Federal Regulations 29 CFR 1926.501, 29 CFR 1926.502 and 29 CFR 1926.503.

Learning Objectives: • Explain the risks associated with flammable and combustible liquids • Select correct general safety procedures for working with and around flammable and combustible liquids • Identify proper storage methods for flammable and combustible liquids • Notice violations of flammable and combustible liquid safety principles and procedures

This program shall enable each employee to recognize the hazards of falling. Each employee will be trained to follow procedures created to minimize hazards from falls. Course Objectives: Upon completion of this training the student will be familiar with: • Fall categories • Fall protection systems • Definitions associated with fall protection equipment • Anchor systems • Rescue and escape systems • Use and care of fall protection equipment

Length: 30 Minutes

Hand Signaling

Description: Construction equipment can be very dangerous when used in an unsafe manner. It is the signal person who provides instructions to the equipment operator and it is vital that the operator follow the signal person’s instructions. Both of these individuals play an important role in the overall safety of equipment operation. This course provides hand movement instruction on hand signals. In addition, the lesson provides guidelines and instruction when using voice signals.

Length: 30 Minutes

Fatal Vision – Alcohol Awareness

Description: The internationally popular evidencebased prevention tool used to educate people of all ages about the consequences of alcohol misuse and abuse. Fatal Vision® Goggles use special lens technology that allows the wearer to experience a realistic simulation of impairment.

Length: 30 Minutes

Hand Tools

Description: This training presents rules for all hand held tools including: • Maintenance of tools • Use of the proper tool for the job • Inspecting the tool before use • Use the right PPE

Length: 30 Minutes

Flagger Safety

Description: The flagger safety course addresses the most common hazards encountered by traffic flaggers in highway work zones. It teaches participants how to perform job tasks safely and correctly. Topics covered

Length: 30 Minutes 10

Ladders & Climbing

Heat Related Disorders

Description: Many preventable accidents occur when employees are climbing and working on ladders. This training teaches your employees how to use ladders safely and prevent injury or death. It also covers the consequences of unsafe ladder use and proper methods for inspecting and storing ladders.

Description: The key to preventing excessive heat stress is knowing the hazards of working in heat and the benefits of implementing proper controls and work practices. You'll learn about all of these in this training. Learning Objectives: • How the body handles heat • The most common safety problems associated with heat • Symptoms of the common health problems associated with exposure to heat and how to treat them • Ways to reduce the likelihood of heat stress • Special considerations to keep in mind when working in hot environments

Length: 30 Minutes

Lyme Disease

Length: 30 Minutes

Description: During routine outside plant operations, it is common for technicians to encounter ticks. This course will present information on identifying deer ticks and what to be on the lookout for if one suspects they have been bitten by a deer tick. Everything from symptoms to diagnosis and treatment will be covered.

Hypothermia/Winter Survival

Description: This workshop will provide an introduction to winter survival basics for people traveling or working in cold weather regions. Relying on classroom lecture and slideshows, students will become familiar with survival skills such as field-expedient shelters, water procurement, signaling for rescue, cold injuries and hypothermia concerns, emergency fire making techniques, and survival kits.

Length: 30 Minutes

Machine Guarding

Description: This class familiarizes the student with various types of common machinery and the related safety standards, and the control of hazardous energy sources (lockout/tagout). The course presents an approach to machinery inspection that enables participants to recognize hazards and to provide options to achieve abatement, including those for mechanical motions and actions created by points of operation and other machinery processes. Includes practice on identifying and mitigating machinery hazards.

Length: 30 Minutes

Incident Investigation Process

Description: The Incident Investigations course helps you uncover the who, what, why, when, and how of each incident. Attend to help prevent injuries, property damage, and financial loss. Length: 30 Minutes

Length: 30 Minutes

Managing the OSHA Inspection

Meth Lab Awareness

Description: From time to time our friends at Minnesota OSHA come knocking on our door. Are you prepared for such a visit? This class will outline exactly what will happen during an OSHA compliance visit and what you can do about it.

Description: With our mobile workforce it is not unexpected that from time to time our technicians might encounter unique job challenges. This seminar deals with one such issue. Everything from properly recognizing meth labs to handling suspected meth users will be explored.

Length: 45 Minutes

Length: 30 Minutes 11

Telecom Industry Specific Courses

Learning Objectives: • Using different types of ladders • Do's and don'ts of ladder safety • Ladder inspection and storage • Consequences of unsafe ladder use

MTA Safety Manual Implementation

Respirator Selection and Fit Testing

Description: Implementing the MTA Safety manual can be an intimidating process. Where do you start??!!?? Never fear, we are here to help. This class breaks the safety manual down into bite sized pieces that makes implementation a breeze.

Description: All workers who require respirators for their work must have training in a Respiratory Fit Testing Course. This training incorporates the following: Hazards, selection criteria, purpose, proper use and limitations, cleaning, maintenance and storage, donning and removal, fit testing and medical surveillance, and familiarization with code of practice.

Length: 30 Minutes

New Employee Orientation Training

Telecom Industry Specific Courses

Description: This employee safety program is much more than an examination of set rules. It is a common sense approach to training employees in order to prevent injuries and illness.

RF Radiation

Description: Many consumer and industrial products and applications make use of radiofrequency (RF) energy. RF energy includes radio waves and microwaves, which are used for providing telecommunications, broadcast and other services. Although RF energy has many important uses, it also poses some significant health risks you need to understand if you may be exposed to RF. In this course, you'll learn about these risks and what you can do to avoid them.

Learning Objectives: • Safety philosophies and policies • Hazardous materials in the workplace • Safety rules and signs • Safety tools and equipment • Reporting safety incidents Length: 3 to 4 Hours

Learning Objectives: • RF uses • Sources of RF exposure • Health effects related to RF exposure • Exposure limits • Antenna and tower site safety

Office Safety

Description: This training program will inform you of many useful safe work practices in an office setting, help you to recognize potentially dangerous situations at your workplace and teach you how to react to such situations in a responsible manner.

Length: 30 Minutes

Safety Committees

Area covered: • Introduction • General safety regulations • Housekeeping • Office environment • Emergency procedures

Description: Safety committees are a key part of safety in the workplace. They can provide a central focus when they represent all functions or departments to allow the organization to take an overall look at safety requirements and to foresee problems. They can provide a sounding board by being a visible and approachable body for safety or health complaints and suggestions. Finally, they can provide central coordination of safety training activities. In this class we will present strategies for implementing a sound safety committee.

Length: 30 Minutes

Power Tool Safety

Description: Employees should be trained in the proper use of all tools. Workers should be able to recognize the hazards associated with the different types of tools and the safety precautions necessary.

Length: 30 Minutes

Sexual Harassment

Manager/Supervisor Specific

Description: This course is designed to provide employees with an overview of sexual harassment law and related definitions. Emphasis is placed on explaining what sexual harassment is under federal law, identifying the kinds of behavior that may be interpreted as sexual harassment in the workplace, avoiding sexual harassment, dealing with sexual harassment as it arises, and participating in an investigation of allegations of sexual harassment.

Description: Involved in accident prevention in your workplace? All Minnesota employers are required to have A Workplace Accident and Injury Reduction (AWAIR) safety and health program or face monetary penalties. In this session, learn the purpose and elements of the AWAIR Act and how to develop, improve and manage your safety program.

Length: 30 Minutes

Severe Weather Recognition

Behavior Based Safety

Description: While working outside, changing weather patterns can become a serious issue. This class will give your employees the tools they need to properly assess dangerous weather patterns and react accordingly.

Description: Behavior-based safety (BBS) examines the interaction of the human element to the environment, their work and equipment. This course is intended to provide participants with an understanding of how human behavior affects safety and how to implement an effective BBS Observation program.

Length: 30 Minutes

Course Description: • The Need for BBS • Fundamentals of BBS • Safety performance and culture • Understanding critical behaviors • Implementing BBS • Measuring and optimizing your BBS system • BBS observation techniques • Data analysis and performance indicators • Overcoming barriers and problem solving • Sustainability evaluation of BBS system

Trailer Inspections & Safe Loading

Description: This course will train employees on the safe use of trailers and safe loading. The following items will be addressed: • Have an understanding of the legislation covering road and off-road activities • Secure loads correctly using ropes and taking account of the need for correct weight distribution • Carry out daily inspection of the vehicle and trailer along with basic routine maintenance • Safely couple the trailer to the vehicle, uncouple and carry out safe parking • Maneuver in on-road and off-road situations with an emphasis on safe and accurate reversing • Have an appreciation of team work and the procedures to operate when working alone

Length: 1 Hour

Common Sense vs. Good Sense

Description: Often times we hear “safety is common sense.” If that were true, why do serious incidents still take place? In this class we discuss sound safety practice and that safety is “good sense” based on training and proper safety practice – not “common sense.”

Length: 30 Minutes

Train Crossing Safety

Length: 30 Minutes

Description: When you're a professional driver, you're always on the move. You're constantly aware that safeguarding your life and the lives of fellow travelers is a huge responsibility. It's likely that a lot of the communities you drive in have train routes, so the more you know about rail safety the better prepared you'll be.

Disaster Recovery Planning

Description: Is your company prepared for the worst? This class presents strategies for dealing with catastrophic loss at the hands of Mother Nature or manmade disasters.

Length: 30 Minutes

Length: 45 Minutes 13

Telecom Industry Specific & Manager/Supervisor specific Courses

AWAIR Program: Managers

Grassroots Safety Leadership

Negligent Entrustment

Description: “Grassroots Safety Leadership: CultureBased Strategies to Improve Safety Performance," was designed for change-agents who champion employeeled safety efforts in their organizations. In this course we use a employee survey to chart where an organization’s current safety efforts are and to set goals for where we want our safety efforts to be.

Description: Costly lawsuits can cripple our business. Don’t let it happen to you! This class will discuss what negligent entrustment is, how it can happen and what to do about it as a company. Length: 1 Hour

OSHA Recordkeeping Requirements

Length: 1 Hour

Description: Confused about which injuries and illnesses to record on your log and how to record them? Attend this session and learn the requirements and the mechanics of recordkeeping. You will also solve sample problems designed to help you learn recordkeeping principles.

Incident Investigation Process

Manager/Supervisor specific Courses

Description: The incident investigations course helps you uncover the who, what, why, when, and how of each incident. Attend to help prevent injuries, property damage, and financial loss.

Length: 30 Minutes

OSHA Violation Pictorial

Managing the OSHA Inspection Process

Description: This session uses pictures taken at various member companies to illustrate the types of potential safety violations that occur at communications companies, how much a OSHA compliance officer might assess for fines and how to correct the problems once they are identified.

Description: In this course we explain how a visit from OSHA will unfold. Everything from the opening conference to the walk-around inspection to the closing conference will be discussed. Length: 1 Hour

Length: 30 Minutes

Measuring Safety Performance

Proactive Safety Management

Description: This course presents a sound and simple means of measuring safety performance using a direct observational process.

Description: Based on proven principles of safety and risk management, this course provides participants with the fundamental concepts, techniques and applications for a practical, proactive approach to managing risks and controlling losses.

Length: 1 Hour

MTA Safety Services

Course highlights: • Understanding risk: the key to successful safety management • Causes, effects and control of loss • Emergency planning and preparedness • Managing the occupational health system • Accident/incident investigation • Safe behavior management • Selling your safety plan to management

Description: The MTA Safety Program offers all kinds of benefits to its members. This session serves as a reminder and refresher of these benefits. Everything from ergonomic evaluations to mock OSHA inspections are offered. Length: 20 Minutes

Length: 30 Minutes

Sexual Harassment

Description: Drug and alcohol use among employees puts your employees, the public and your company at great risk. This program will help you recognize the signs and symptoms of drug and alcohol use among employees and give tips for handling different situations. This course meets DOT one-hour drug and one hour alcohol training requirements for supervisors (49 CFR 382.603).

Length: 1 Hour

Length: 30 Minutes

Safety Committees

Worker’s Compensation

Description: Do you have more than 25 employees at your business? If so, Minnesota Statute 182.676 requires you to establish a joint labor-management safety committee. (This law can also have implications for businesses with fewer than 25 employees.) This workshop will give you ideas on how to form a safety committee, as well as how to set and meet goals. Learn how to get people involved and motivate your safety committee.

Description: Workers' compensation law is a compromise between business and labor, a compromise that benefits both. The system provides workers with prompt medical and disability/wage benefits. It sets standards for employer liability and requires financial reserves for such liability, thus cushioning the economic effect of work injury and illness for the employer. It delivers no-fault benefits, at least theoretically allowing for a straightforward administrative and litigationfree system.

Length: 30 Minutes

Safety Culture

Description: The journey toward excellence in quality and safety are one and the same. No one designs a process to produce defects. Likewise, no one creates a safety system to produce injuries. Many principles necessary to achieve world class quality can also be applied to safety.

Non-Industry Specific After the DUI

Description: The ramifications of DUI are huge. This class explores the true consequences of a DUI.

What you will learn: • How to apply behavior-based dafety and culture to your work environment • The parallel of quality and safety excellence • The role culture plays in quality and safety excellence • The elements necessary to achieve safety culture excellence

Length: 30 Minutes

Allergies

Description: This training explains what allergies are, what causes them, and what over-the-counter drugs are available. Allergies discussed include food (peanut oil), dust, mold, and medication.

Length: 1 Hour

Length: 30 Minutes

Safety FAQ

Description: Many common safety issues plague telecom organizations. In this class we will explore the common pitfalls that lead to loss of productivity for companies and what to do about it. Length: 30 Minutes 15

Manager/Supervisor specific & Non-Industry specific Courses

Reasonable Suspicion Training

Arthritis

Diabetes

Length: 20 Minutes

Length: 30 Minutes

Biting Critters

First Aid: Control of Bleeding

Length: 30 Minutes

Length: 20 Minutes

Boating Safety

First Aid: Eye Injury

Description: Arthritis is a potentially life altering disorder. This class will explore different types of arthritis, the symptoms, and potential treatment possibilities. This class will help keep your employees healthy and productive.

Description: The diabetes education program provides information on nutrition, controlling blood sugar, selfmanagement skills instruction (glucose monitor, insulin administration), preventing complications, and sick day management.

Description: It is not uncommon for telecom employees to encounter biting insects, animals and reptiles. In this class we will discuss how to avoid these creatures and what to do if one is bitten.

Description: Major bleeding may be a life-threatening condition requiring immediate attention. This class will instruct your employees on how to safely and quickly control bleeding.

Non-Industry specific Courses

Description: According to the U.S. Coast Guard, every year boating accidents result in more than 3,000 injuries, over 700 fatalities and nearly $44 million in property damage. And of course, many of these accidents could have been prevented. This course addresses important hazards and precautions that boat passengers need to know about.

Description: Knowing how to properly treat an eye injury can make the difference between continued vision and loss of sight. This class will instruct your employees on how to treat different types of eye injuries while maintaining rescuer safety. Length: 20 Minutes

Learning Objectives: • Precautionary countermeasures to prevent or minimize the effects of capsizing, collisions, and slips or falls while onboard a boat • Key aspects of boating emergency preparedness • Key aspects of emergencies that can occur while onboard a boat • Key responses to emergencies that can occur while onboard a boat.

First Aid: Heart Attack

Description: This class will explore the common signs and symptoms of heart attack and what to do about them. Length: 20 Minutes

First Aid: Stroke

Description: This class will explore the common signs and symptoms of strokes and what to do about them.

Length: 20 Minutes

Breast Cancer Awareness

Length: 20 Minutes

Description: In this class, you will be introduced to some basic information about breast cancer: statistics related to breast cancer, types of breast cancer, risk factors, anatomy of the breast and treatment of breast cancer.

Handling Abusive Customers

Description: Learn how to effectively respond to all types of difficult customers through proactive service techniques.

Length: 20 Minutes

How You Will Benefit: • Keep angry customers from taking their frustrations out on you 16

• Bring out the best in people who are genuinely upset • Become known as a problem-solver • Transform conflict into cooperation • Feel less stress on the job • Resolve complaints faster • Build up repeat business by satisfying more customers

Jump Starting a Vehicle

Length: 30 Minutes

Mold Awareness

Description: Jump starting a vehicle isn’t always as simple as hooking up a few cables. In this class we will discuss the safe and proper way to jump start a vehicle battery.

Description: Students will learn and discuss the myths, misinformation and facts associated with mold. They will also learn about the interpretation of data and the current general status of mold-related litigation, legislation, licensing and certification. The following specific issues will be reviewed: • What are molds? • Common misconceptions about mold • Common health problems associated with molds • Factors that affect mold growth • How to detect mold growth • Why is mold so frequently in the news? • How to prevent mold problems from developing • What to do if you have water intrusion • Overview of sampling techniques and analysis • Overview of abatement procedures and protocols

Hanta Virus

Description: Hanta virus infection is caused by a virus that is found in some field rodents, especially deer mice in the United States. This virus is occasionally transmitted to people; when it is, the virus can cause severe illness – even death. In this class we will inform employees of what to be on the lookout for and how to protect themselves if they suspect they are in an area that contains the virus. Length: 30 Minutes

High Blood Pressure

Description: This class will discuss the following: • The definition of high blood pressure • Description of high blood pressure • Causes of high blood pressure • Diagnosis of high blood pressure • Treatment for high blood pressure • Questions to ask your doctor about high blood pressure

Length: 20 Minutes

Radon Awareness

Description: Radon gas training includes a description of radon, its history, possible health threats, and means of control and removal.

Length: 20 Minutes

Length: 30 Minutes

Identity Theft Prevention

Description: Identity theft can complicate one’s life in an instant. This class will explore strategies for preventing ID theft and what people can do if they are victims of ID theft. Length: 30 Minutes

Non-Industry specific Courses

Length: 20 Minutes

Road Rage

Slips, Trips & Falls

You can reduce the chances of your workers becoming part of the statistics by training with this program. It’s timely, relevant and critical for sales representatives, service people, delivery drivers, and anyone else who spends time behind the wheel. The program demonstrates real situations and measures you can take to reduce your exposure to aggressive driving.

Length: 30 Minutes

Description: You’ve seen the news stories. Odds are you’ve witnessed it yourself, since nearly 80% of all drivers have been verbally abused by another driver. Road rage and aggressive driving have jumped off the headlines and into your morning commute. Experts predict they’ll exceed drunk driving to become the leading cause of traffic accidents and fatalities. The odds of exposure increase dramatically for those who drive as part of their job.

Description: OSHA's walking and working surfaces standard for general industry regulates most areas where employees may work or travel in the workplace. Walking/working surfaces include ladders, wall and floor openings, aisles, and scaffolds. Much of the standard is geared to design, construction, and installation specifications for the prevention of worker injuries. Other aspects cover procedures and guidelines for safe use of equipment (e.g., scaffolds and portable ladders).

Stress

Non-Industry specific Courses

Description: Stress is often unavoidable – but it doesn’t have to have a negative effect on your work or other areas of your life. You can manage job stress – and in turn learn how to manage “life” stress.

• Effective advice to avoid getting involved with an aggressive driver • What to do if you are the victim of aggressive driving • The importance of avoiding aggressive driving yourself

Learning Objectives: • Recognize the signs of excessive stress • Spot the causes of stress in the workplace • Mitigate the causes of stress Length: 30 Minutes

Length: 20 Minutes

Violence in the Workplace

Skin Cancer

Description: Workplace violence covers a broad range of situations, including robberies of service employees, fights between co-workers or "revenge attacks" by former or current employees, and assaults by strangers that are not related to any particular type of work. OSHA regulates workplace violence under the General Duty Clause. It is viewed as a serious safety and health issue because: • Homicide is the third leading cause of work-related deaths. • According to studies, as many as 1 million Americans each year are the victims of nonfatal workrelated assaults.

Description: In this session you can learn about some of the damaging effects that too much sun exposure can have on the skin. You'll also find tips to help you protect yourself and your family from getting too much sun. Length: 30 Minutes

Sleep Disorders

Description: Sleep interruptions can lead to increased likelihood of accidents and severe long term health consequences. This class will present strategies for dealing with poor sleep habits.

Length: 30 Minute

Length: 30 Minutes

Want to know more about the MTA Safety Program from people who use the program? Here are some members you can talk to: Chuck Deisbeck Steve Holmvig Steve Katka Sarah Lange Patty Matthews Wade Sjolie Rob St. Clair Randy Versdahl Dave Wolf

Western Iowa Networks CTC Albany Mutual Telephone Co. Ace Communications Group NU Telecom Park Region Mutual Telephone Co. Paul Bunyan Garden Valley Telephone Co. Gardonville Cooperative Telephone Association

712-673-8103 218-454-1234 320-845-7300 507-896-3192 507-354-4111 218-998-2000 218-444-1234 218-687-2400 320-524-2211

cdeisbeck@westianet.com steve.holmvig@ctctelcom.net skatka@albanytel.com slange@acecomgroup.com pattymatthews@nu-telcom.net wade.sjolie@parkregion.com rstclair@paulbunyan.net versdahl@gvtel.com dwolf@gctel.net

Application for Membership The MTA Safety Program is billed on a quarterly basis based on the number of employees in your company. Please fill out the information below and a member of the MTA staff will contact you with pricing information. Company Name:______________________________________________________________________________________ Address:_________________________________________ City:_______________________ State:________ ZIP:________ Contact Person:_______________________________________________________________________________________ Phone:______________________________________________ Fax:____________________________________________ Email:_______________________________________________________________________________________________ Start Date:________________________ Number of full-time employees:

Management employees:

_______________

Office/clerical employees:

_______________

Technical/plant employees:

_______________

Total number of employees:

_______________

Return this application to: Minnesota Telecom Alliance 1000 Westgate Drive, Suite 252 St. Paul, MN 55114 P: 651-291-7311 F: 651-290-2266 www.mnta.org

Minnesota Telecom Alliance 1000 Westgate Drive, Suite 252 St. Paul, MN 55114 P: 651-291-7311 F: 651-290-2266 www.mnta.org