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Mitie Group plc Annual Report and Accounts 2014
Inspiring… A creative take on catering
In May 2013, Creative Taste, part of Mitie’s catering portfolio, took over operation of the Gallery Café at Dulwich Picture Gallery. We now run daily operations at the 70 cover café, as well as catering all hospitality events in the café, along with a large number held in the gallery and its grounds. Creative Taste introduced a new style of service and redesigned menus to the café having gained a complete understanding of Dulwich Picture Gallery’s profile and requirements. What’s more, we’ve fully refurbished the café space, and introduced an additional catering facility – a 1970’s converted Citroen H van called Bernadette – which provides an outdoor café and children’s offer in the gallery grounds. Our innovation and nimble approach has eased pressure on the main café during busy periods, provides visitors with a spacious seating area within the grounds, and has considerably increased sales.
+31% increase in average spend per visitor since the start of the contract a year ago
70
cover capacity at the Gallery Café, enhanced by our vintage catering van, Bernadette