MANAGED LEARNING SERVICES End-To-End Solutions for Maximizing Learning & Development ROI
A Scalable Managed Learning Service Model That Fits Your Needs & Provides Real Business Value Learning Tree’s Managed Learning Service is a tiered service delivery model that covers the complete learning life cycle and is scalable to meet specific needs. We provide a modular suite of services that enables you to select the elements that best fit your learning and development strategy. With Learning Tree’s Managed Learning Service, you will save time on training administration, supplier management, and reporting, and be free to focus on achieving your organizational goals.
Save time on training administration, supplier management, and reporting, and be free to focus on achieving your organizational goals.
Benefits & Key Features: • A Managed Learning Service that leverages both our proprietary learning content and delivery of content through a managed supply chain
• Learner resource portal (MyLearningTree)
• Provision of quality metrics that help inform strategic decision making
• Shared Service Centre based in the UK
• In-class, online synchronous, and online asynchronous delivery options
• Alignment to industry-leading skills frameworks and competency models
• Global service capability
• Learning content design, development, and delivery
A Tiered Service Model to Cover All Levels of Engagement
T I ER 3
Learning Tree’s Managed Learning Service is a tiered model that covers the complete learning life cycle and is scalable to meet any organization’s needs.
Strategy & Portfolio Management PORTFOLIO MANAGEMENT
WORKFORCE OPTIMISATION
• Relationship management
• Coaching services
• Incumbent or remote learning manager
• Consulting and requirements analysis
• Internal trainer management
• Skills assessments
• Blended program design and development
• Acceleration workshops
T IE R 2
Service & Sourcing Management • Demand and planning • Service implementation • Supplier engagement and management • Service delivery management (shared service center) • Management of client internal courses • Training administration • Quality controls
T IER 1
• Performance monitoring and reports
Training Portal & Catalogue • 24/7 availability
• Access to learning resources
• Catalogue of courses
• Access to electronic and web-based learning
• Online booking, transfers, and cancellations • Approval process
• On-demand and online reports
Managed Learning Service Can Help Improve Your Service Delivery Through Learning Tree’s Workforce Optimization Solutions
ARTICULATE
ASSESS
BUSINESS NEEDS
HUMAN CAPITAL INVENTORY & ORGANIZATIONAL PROCESSES
IMPLEMENT
PERFORMANCE & PROCESS IMPROVEMENTS
DEFINE Organizational Structure, Processes, and Job Roles
E
ASSES/MAP Knowledge, Skills, and Abilities (KSAs)
INVESTMENTS PROJECTS INITIATIVES
ENHANCE Knowledge, Skills, and Abilities (KSAs)
AN NH CE
IMPLEMENT Process and Organizational Improvements
DEFIN
E M
T
A
I
E S S/ M
N
A
SS
P
VISION STRATEGY CULTURE
PLE ME
POLICY PROCESS PROCEDURES
MANAGED LEARNING SERVICES
As you move upwards through the tiered service model, we can work with you to improve your service delivery through Learning Tree’s Workforce Optimization Solutions. Workforce Optimization is largely achieved by improving the design, development, and delivery of workforce professional development in accordance with organizational priorities, job roles, and the required Knowledge, Skills, and Abilities (KSAs) to perform on the job. With Learning Tree’s Workforce Optimization Solutions, you will be able to develop and implement performance improvements, improve resource allocation and rapid deployment, establish clear performance expectations, provide training to accomplish shared goals, and raise employee satisfaction.
Workforce Optimization will improve the adoption of skills, and accelerate the implementation of technical and business processes that are required to improve IT service delivery and consistently achieve projects in scope, on time, and on budget.
Advantages of Choosing Learning Tree As Your Managed Learning Service Partner Our 40+ years of experience in delivering award-winning learning solutions means we can offer a wide range of advantages to your organization: • Managed Service aligned to your learning and development strategy
• Complete end-to-end learning life cycle service management
• Back office administration managed via our Shared Service Centre based in the UK
• Consistent quality regardless of geographical location
• Cost efficiencies through consolidated spending, training optimization, and process efficiency • Increased control through detailed management information
100%
Client Satisfaction Guarantee
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• Broad breadth of synchronous and asynchronous training content developed by real-world industry-leading consultants • Training attendance options: in-class, live virtual classrooms and digital learning
40+ Years
of Experience in Delivering Award-Winning Learning Solutions
End-to-End
Learning Life cycle Service Management
Learning Tree’s expertise and responsiveness have been invaluable. They’ve delivered us a very high-quality product and great value for our investment. — Carolyn Barber, Global Sales Director Compuware
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• Visibility and tracking of IT, project management, leadership, management, and personal effectiveness skills
• Low risk through our 100% Client Satisfaction Guarantee (Learning Tree direct delivery)
High-Performance Training & Implementation Solutions From Learning Tree DATA & SECURITY
APPLICATION DEVELOPMENT
BUSINESS MANAGEMENT
NETWORKING
Big Data
.NET / Visual Studio
Business Analysis
Cisco
Business Intelligence
Agile & Scrum
Communication Skills
Cloud Computing
Cyber Security
Apple Programming
ITIL , COBIT & SFIA
Networking & Virtualization
Oracle
Java Programming
SQL Server
Mobile App Development
Leadership & Professional Development
®
®
Microsoft Office
Python, Perl & C++
Project Management
Software Development
SharePoint
APPLICATION OPERATING SYSTEMS UNIX & Linux Windows Desktop
Web Development
Windows Systems
Trusted Global Partner for
60,000+ organizations across all industries
Synchronous & Asynchronous Learning Solutions Delivering Value and Benefits to the Individual and Business
200,000+ Learner Days per Year Worldwide Training delivered in 38 countries
600+
Global Consultant Experts Active Industry Consultants with current real world expertise
41 Years of Expertise
2.4 Million IT Professionals and Managers trained
Service You Can Trust • Shared Service Team • Client Solutions Manager • Learning Manager • Supplier Manager • 24/7 LMS
ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. COBIT® is a registered trademark of Information Systems Audit and Control Association® (ISACA®).
US1706 MLS
To discuss your requirements, please visit: LearningTree.com/MLS or call: 1-800-843-8733 Optimizing IT Workforce Performance