The Mystery Customer BY THE mystery Customer
Margie’s Beauty Shop 307 Nebraska The superb customer service as well as reasonable prices are a draw for the MC always. The salon is impeccably clean and the ambiance relaxing and inviting. With over 20 years experience, Margie is one of the best stylists in town. Appointments and walk-ins are accepted. El Capataz 7220 NE Bob Bullock Botanas and cocktails don’t get any better than those served at El Capataz. The MC savored the best cucumber martinis in town along with some appetizing shrimp and zesty salsa. The MC was pleased with the waiter’s attentiveness and friendly demeanor. The establishment’s choice of music always adds to the MC’s culinary experience. Ross 2450 Monarch Typically the MC’s experience with the chain store’s San Bernando location has never been a pleasant one. It was refreshing, however, to walk into the 2450 Monarch location and see merchandise displayed in an organized manner. Cashiers at this establishment, unlike the other, were helpful and friendly. They seem more knowledgeable in terms of the merchandise they carry. Although the one on San Bernando is closer to the MC’s residence, the drive to Monarch was well worth it for this customer. Wendy’s 10219 McPherson The MC discovered rush hour at this establishment is between 4 and 5 p.m. With a never ending line of vehicles ahead, it was no surprise to the MC that the service was not up to par. Fast food does not always live
Fast food not so fast as Wendy’s; ask for Angel in Lowe’s garden center up to the name. El Mejor Pan 1517 Lafayette On the first day of November’s first serious cold snap, a line of more than 25 pan dulce aficionados waited on the sidewalk and down the street to buy this bakery’s delicious authentic Mexican pastries. The space where you pick and choose is smaller than a 4x8 sheet of plywood. Just beyond the wood and glass cases is visible the industry of skilled bakers at work. It’s a wonderful, aromatic place. Scratch 1713 E. Del Mar Blvd. Really good and welcoming service at this sandwich shop. Delicious homemade sandwiches on a choice of several breads and incredibly fresh salads practically ensure repeat customers. Ravi’s 2919 San Bernardo Though the Shiloh and Market Street locations are newer, the MC prefers the old San Bernardo location which serves the best frijoles charros. The cordial wait staff knows the MC’s gustos and are quick with the iced tea. The MC likes to read there and to catch a snippet of a namelessto- her telenovela. Laredo Ranch Heights 2215 Laredo Street Owner Joe Gage and manager Mike Maciel provide a wealth of information on livestock feed and supplements. The MC was really happy to find Medina soil activator (beneficial bacteria) there. Shiloh Automotive 204 Shiloh Drive Romeo Uribe’s shop is a good place for maintenance and repairs before heading out on a holiday trip.
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You always get an estimate of costs and the work is done quickly. Lowe’s Garden Department 6623 San Dario The most helpful man in the entire department is a gentleman named Angel, of late the Christmas tree trimmer. He is a jack of all trades and will kindly help load
your purchases. He is informed about store specials. While the register clerk charged the MC full price for a Christmas tree, Angel knew the fir had a substantial price reduction and the MC saved a tidy bundle. Customer service didn’t believe the MC, but a call to Angel made it right.
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