Continuing Studies Catalogue - Summer 2012

Page 41

business Property Management - Residential PROP1001 Learn the principles and practices of professional residential rental and strata management. Topics include: property types, licensing and trust accounts, the Residential Tenancy Act, the Strata Property Act, management agreements, rental marketing, tenancy applications and agreements, budgets and controls, maintenance and security planning, insurance, and employee relations. This course appeals to property managers, building managers, and apartment building owners. Note: Available September 2012.

Property Management - Commercial PROP1002 Learn the principles and practices of commercial, industrial, and retail property management. Topics include: property types, law, management agreements, marketing, leases, maintenance and security, budgets and controls, insurance, assessment and taxation, special use properties (e.g. medical, industrial parks, commercial strata), personnel management, and tenant relations. Emphasis is placed on critical thinking skills to solve management and marketing challenges. Note: Available September 2012.

Negotiation & Dispute Resolution BSAD1020 Develop the dispute resolution, negotiation, and mediation skills essential in today’s competitive and demanding workplace. Learn how to analyze complex issues, find common ground between conflicting parties, deal with different communication styles, envision win-win outcomes, avoid litigation, and effectively resolve disputes.

Financial Skills for Managers GBSC1006 Finance for non-financial managers. This course explains accounting concepts, tools, and methods in concise and understandable terms. Students will learn basic skills such as reading financial statements, analyzing financial reports, developing and modifying revenue and expense forecasts, and identifying and monitoring critical measures of business performance. Note: Textbook available at the Langara

Building Operations Management PROP1044 This course examines building operations from a management perspective. You will learn how buildings operate, how to develop a building maintenance plan, how to improve safety and efficiency, and how to solve maintenance problems. Topics include: planning, risk management, best practices, tendering and purchasing, service contracts, capital upgrades, and project supervision. Note: Available January 2013.

Bookstore.

$269

2.4 CEUs/ILUs

(60262)

7 eve - Mo May 07 - 1830-2130

Business Communications GBSC1004 This course introduces the fundamentals of interpersonal and group interaction including written, verbal, and nonverbal communication. We look at options in presentation preparation and delivery techniques, awareness of tone, consideration of audience, and selection of indirect and direct message organization. Note: Completion of this course along with Management Communications will provide CM1 & Public Speaking exemption from CGA.

$395

3.6 CEUs/ILUs

(60284)

6 day - Sa May 12 - 0900-1600

(60310)

12 eve - Tu May 15 - 1830-2130

Building Systems and Analysis PROP1060 A thorough examination of building systems and equipment, and how to analyze and rectify problems in building systems. Topics include: building structure and envelope, mechanical systems and HVAC, maintenance and inspection schedules, report research, building audits, energy efficiency, and problem-solving techniques. Course content applies to residential and commercial properties, as well as institutional facilities such as hospitals and schools. Note: Available September 2012.

(60540) ONLINE / IN-CLASS MIX

1 mng - Sa May 12 - 0930-1230

and

1 mng - Sa May 26 - 0930-1230

and

1 mng - Sa Jun 16 - 0930-1230

and

1 mng - Sa Jul 21 - 0930-1230

and

1 mng - Sa Jul 28 - 0930-1230

Note: Available September 2012.

w w w.l angar a .bc.c a/cs 604.323.5322

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