For more information, contact Oren Lupo at 604.376.9596 or olupo@langara.bc.ca.
Management Skills Management Skills Certificate Are you currently a supervisor or wanting to become one? Enhance your communication skills along with your ability to lead and motivate employees. Explore ways to deal more effectively with difficult people and situations. Through this weekend seminar program’s combination of discussion, group work, case studies, and role plays you will develop the practical skills needed to realize your full potential as a manager, supervisor or front-line leader.
distributed in class.
$299
1.2 CEUs/ILUs
• Leading & Managing Employees (12 hours, 1.2 CEUs)
(60300)
1 wknd - Sa/Su Jun 16 - 0900-1600
• Managing for Success (12 hours, 1.2 CEUs) • Managing in Conflict (12 hours, 1.2 CEUs)
k athi irvine, MA (Organizational Leadership) Kathi Irvine is the principal of KLI Associates, an organizational development consulting firm that partners with numerous organizations in Canada and the US to support business growth and employee development. She has extensive experience teaching organizational change, leadership, and employee engagement.
Note: Textbook materials are provided and
Required Courses (48 hours, 4.8 CEUs)
• Communicating Effectively (12 hours, 1.2 CEUs)
Featured Instructor
Communicating Effectively SSCP1009 Communicating effectively is vital to the success of every manager and team. Take a new look at your role as an effective communicator and learn ways to improve the overall communication process. Learn how different personality types send and receive messages. Identify communication barriers to reduce fly-bys and ensure common understanding. Gain insight into your role in communicating change.
Courses may be taken individually in any order or as part of the overall certificate. All activity materials are included and distributed in class.
Leading & Managing Employees SSCP1010 What makes people want to do well and how can you motivate them? A better understanding of employee motivation will help you to improve your personal and organizational performance. Explore how effective leadership and management practices can increase job satisfaction, boost employee morale and lead high performing teams. Note: Textbook materials are provided and distributed in class.
$299
1.2 CEUs/ILUs
(60299)
1 wknd - Sa/Su May 12 - 0900-1600
Managing for Success SSCP1008 Looking to fine-tune the knowledge and skills needed to maximize personal and professional success? Focus on management objectives and goal setting, and explore techniques for communicating expectations, giving and receiving effective feedback and engaging in coaching conversations. Look at ways to reward and recognize employees formally and informally to improve performance. Note: Textbook materials are provided and distributed in class.
$299
1.2 CEUs/ILUs
(60301)
1 wknd - Sa/Su Jul 21 - 0900-1600
Managing in Conflict SSCP1007 Understanding human behaviour and working effectively with different personality types is key to business and management success. In this course, you will explore ways to identify and cope with difficult behaviours encountered in the workplace. Learn to recognize personality styles, read body language, and use techniques to establish rapport and deal more effectively with others. Note: Textbook materials are provided and distributed in class.
34
l angar a continuing studies - summer 2012
$299
1.2 CEUs/ILUs
(60302)
1 wknd - Sa/Su Aug 25 - 0900-1600