CORPOR ATE & CUSTOMIZED TR AINING Hire, develop, retain, and promote your workforce.
WORKFORCE SOLUTIONS Every business faces unique challenges and opportunities with building and retaining its skilled workforce. Quality, productivity, and safety are paramount for new hires as well as incumbents. Expanding the skillsets of your workforce to keep pace with your industry and goals is critical, and LTC’s Workforce Solutions team is ready to be your business partner. Our experienced, highly qualified staff are ready to learn about your needs, help determine the right topics to meet your desired outcomes, and deliver at a place, date, and time convenient to you. Customized solutions delivered on a flexible schedule that fits your business needs.
SOUND INTERESTING? We’ve compiled this guide to make it easy for you to check out our most popular topics and training. If you’re looking for something not listed in our guide, please contact us. We’re happy to start a conversation.
ONLINE
gotoltc.edu/Business-Industry
CALL
1.888.GO TO LTC Ext. 1366
Workforce.Solutions@gotoltc.edu
CONTENTS 1
Manufacturing Skills
5 Quality Concepts 7
Safety & Compliance
11 Human Resources 13 Leadership Development 15 Microsoft Office 17 Assessments 19 What Our Customers Say 21 Index
LOCATIONS LTC Cleveland
1290 North Avenue, Cleveland
LTC Manitowoc
600 York Street, Manitowoc
CALUMET COUNTY
LTC Plymouth
125 South Highland Drive, Plymouth
LTC Sheboygan
1320 Niagara Avenue, Sheboygan
Your Business OZAUKEE COUNTY
We can bring many training opportunities to you. Please ask us about this option.
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M A N U FAC T U R I N G S K I L L S LTC’s Workforce Solutions team combines state-ofthe-art facilities and equipment with expert, hands-on instruction. The result for you is a trained, educated, and skilled workforce that is able to help you maintain – or increase – your competitive advantage.
AUTOCAD, SOLIDWORKS, CREO CNC OPERATION & PROGRAMMING ELECTRICAL SAFETY & ARC FLASH HAZARD GEOMETRIC DIMENSIONING & TOLERANCING (GD&T) HYDRAULICS/PNEUMATICS
MACHINE TOOL OPERATION MEASUREMENT – BASIC & PRECISION METAL FABRICATION PREVENTIVE MAINTENANCE (PM) PRINT READING/ TRADES MATH
PROGRAMMABLE LOGIC CONTROLLERS ROBOTICS – OPERATOR, MAINTENANCE, TECHNICIAN, & FANUC STATE WELD CERTIFICATION/WELDER QUALIFICATIONS/CWI PREP WELDING ELECTRICAL PROCESS – GMAW, GTAW, SMAW
AutoCAD prepares employees to utilize AutoCAD software for the creation of basic layout drawings. Emphasis is placed on electrical drawings and automation project diagrams utilizing the AutoCAD electrical symbols package. SOLIDWORKS teaches the fundamentals of this engineering and design software, including parts and drawings. CREO provides the opportunity to work with stateof-the-art 3D CAD software, enabling users to take ideas and concepts and turn them into products. Creo puts design, analysis, and simulation tools directly in the hands of your employees who will gain a variety of skills needed to use Creo’s user interface and sketching tools. They will learn how to create the extrusions, revolves, cuts, holes, rounds and chamfers, ribs, sweeps, shells, and blends. They will also learn how to set up reference geometry, edit features, and create two-dimensional details drawings from Creo models.
CNC Operation & Programming CNC Lathe Operation and Safety includes safety training for operating CNC lathes involving clothing, work area, emergency stop switch, guards, securing stock, correct feeds and speeds, removing chips, and deburring. This training also covers lathe components, tooling, tool setup, powering up and honing, as well as specific machine control, setup, and programming. CNC Programming Advanced reinforces your employees’ understanding of software used for integrated CNC machine tool programming. Using a CAM program that runs inside SOLIDWORKS, employees will take the programming process from product design stage through programming, and then on to the machining phase of the product. CNC Programming Basics provides an introduction to CNC programming for employees, with a focus on CNC turning and milling centers. Employees will create set up sheets, develop tool lists, calculate speeds and feeds, assign tool offsets, and write CNC programs.
Electrical Safety & Arc Flash Hazard Electrical Safety is designed to educate your employees about the safety hazards involved in working with or near electricity. Electricity basics are reviewed, electrical terms are discussed, and methods are identified that can be used to ensure proper operation of electrical equipment. Topics covered include: • Voltage, current, resistance, and power • Conductors and insulators • Direct current and alternating current • Single-phase and three-phase power
Arc Flash Hazard is defined by the National Fire Protection Association (NFPA) as “a dangerous condition associated with the release of energy caused by an electric arc.” Injuries from arc flash events range from minor to life threatening to fatal. In addition, an arc flash can cause serious equipment damage. New industry standards establish safe practices to protect electrical workers from the hazards of shock, electrocution, arc flash, and arc blast. These standards include: • OSHA 29 Code of Federal Regulations Part 1910, Subpart S • NFPA 70, National Electrical Code • NFPA 70E, Standard for Electrical Safety Requirements for Employee Workplaces
Your employees will examine these standards, gain an understanding of their significance, and learn how to apply them in the workplace.
Geometric Dimensioning & Tolerancing (GD&T) GD&T Fundamentals is intended for individuals who have never had “formal” Geometric Dimension and Tolerancing training, though need to understand and interpret the callouts on part prints on a daily basis. GD&T Advanced Concepts is intended for those who have completed the “GD&T Fundamentals” training or have extensive industry experience. GD&T Tolerance Stack-Ups introduces your employees to a methodical, step-by-step process for identifying the stack path and calculating tolerance stacks. This interactive class will utilize numerous examples, drawings, and problems to solve.
Hydraulics/Pneumatics Hydraulics 1 prepares your employees to: identify hydraulic component symbols, basic hydraulic control valves; adjust a pressure relief valve; analyze Pascal’s law, the operation of a pilot-operated relief valve, meter-in and meter-out, and bypass flow control circuits; evaluate flow, velocity, work, and power in industrial hydraulic circuits; assess the characteristics of hydraulic pumps and motors, directional and control valves; and assemble hydraulic circuits. Hydraulics 2 enhances the ability to read schematics containing hydraulic component symbols; assemble a hydraulic system using a hydraulic schematic; analyze a hydraulic system’s operation using a hydraulic schematic; evaluate the general characteristics and terms of hydraulic fluids, hydraulic conditioning (filtering), hydraulic fluid conductors, hydraulic reservoirs, hydraulic accumulators, hydraulic pressure control valves, and regenerative circuits; troubleshoot regenerative circuits; identify general types of accumulators; analyze the operation of hydraulic pressure control valves in various hydraulic circuits; apply manufacturer’s specifications to test the main components of a hydraulic system; and troubleshoot a malfunctioning hydraulic system.
MANUFACTURING SKILLS Lakeshore Technical College
AutoCAD, SOLIDWORKS, CREO
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Lakeshore Technical College MANUFACTURING SKILLS
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Pneumatics Basic shows how work, force, and energy are applied to the principles of pneumatics. It covers the operating principles of reciprocating, positive displacement, rotary, and dynamic air compressors. Primary and secondary air treatment, including moisture removal, oil scrubbers, contaminant filtration, and lubrication, are covered. Components include valves, logic devices, cylinders, and air motors. Pneumatics Industrial prepares employees to: identify pneumatic component symbols, air conditioning and distributing equipment, and the laws governing pneumatics; examine the main parts of a pneumatic system; evaluate the characteristics of physical laws that apply to pneumatics; adjust pressure regulator to specified pressure; evaluate the general characteristics and terms of pressure drop versus flow relationship, and the general characteristics and terms of vacuum generation.
Machine Tool Operation Machine Tool Introduction presents skills needed to identify basic types of machining processes, follow standard shop safety rules, use semi-precision and precision measuring tools, perform workpiece layout procedures, identify metal composition and classification, follow cutoff machine safety rules, operate vertical and horizontal cutoff machines, follow sensitive drill press safety rules, identify drill press components, interpret attributes of hole-producing tools, and operate a sensitive drill press.
Measurement – Basic & Precision Basic Tools & Measurement prepares employees to use hand tools, precision measuring instruments, and torque tools. Measurement covers the units of measurement, metric measurement, and measuring methods. The more common measurements made in industrial operations, including the measurement of bulk materials, motion, fluids, forces, temperatures, and basic electrical measurements are explained. The basic devices and equipment used to make these measurements are explored. Precision Measurement NC3 Instrument Certification is designed to assist multiple technical training disciplines with the proper operation, calibration, and measuring techniques required for utilizing precision measurement equipment effectively.
Metal Fabrication Industrial Maintenance Intro to Fabrication introduces employees to various types of structural steel, sheet metal, and pipe. It also prepares them to perform fabrication from assembly prints, including cutting, welding, bending, straightening and repair. Print Reading Fabrication prepares employees to apply orthographic projection principles and AWS symbology as it relates to welding fabrications.
Preventive Maintenance (PM) Preventive Maintenance is a process that maximizes the productivity of equipment in a manufacturing operation. It is an active and aggressive method of predicting and preventing unplanned downtime.
Print Reading/Trades Math Machine Tool Math prepares employees with the necessary skills to use scientific calculators for the application of pre-algebra, algebra, geometry, and trigonometry. Math, Print Reading, & Measurement explores basic skills for interpreting blueprints required to perform statistical techniques and procedures. Topics covered include types of blueprints, terminology, symbology lines, dimensioning, geometric tolerancing, and basic sketching skills. Print Reading Basics covers the basic fundamentals of print reading including types of lines (object, hidden, dimension, center, etc.), symbols, projected views, cross sections, and other elements of introductory print reading. Employees practice by exploring problems based on actual industrial prints. Weld Print Reading is an industry-specific introduction to the basic principles of orthographic projection. Special attention is given to sectional views and dimensions. For project- and part-specific skill enhancements, companies can provide detailed prints.
Programmable Logic Controllers (PLC) Programmable Controllers – Allen Bradley prepares employees to understand basic PLC structure and terminology, as well as create and troubleshoot basic PLC programs using RSLOGIX 500 software and RSLINX communication software. They will also become familiar with basic instructions including timers, counters, math instructions, compare instructions, and sequencers.
Robotics – Operator, Maintenance, Technician Robotic Operator familiarizes employees with the operation of a robot integrated into an industrial production cell. Employees will begin by exploring how to interact with the robot and other equipment within the work cell in a safe manner. They will then advance to learning how to power up, jog, select and initiate a robot program, clear robot faults, and restart the cell. Robotic Technician prepares employees to follow robot safety procedures, program selection and recovery, program troubleshooting, and program changes. They will gain an in-depth understanding of how to properly create robot frames, when to use robot frames, and how to properly recover from robot crashes. “Program Adjust” and “File Manipulation” are also addressed to assist technicians with quick and safe robot recovery.
• Fanuc Mechanical Maintenance • Fanuc Electrical Maintenance • Fanuc Basic Programming • Fanuc IR – 2D vision • DCS training
LTC can also customize training to a company’s needs such as: • Operator training • Maintenance training • Set-up person training • Engineering/technician training
State Weld Certification/Welder Qualifications/CWI Prep State Weld Certification/Welder Qualifications/CWI Prep prepares the participant to perform the welder qualification state test using the SMAW or FCAW welding process. Employees will learn to understand code requirements and hands-on applications, as well as perform the state certification test using various plates in one of the following processes: SMAW 3G, SMAW 4G, FCAW 3G, or FCAW 4G. Upon successful completion per AWS D1.1 Code, employees must submit the appropriate fee and documents to the state.
Welding Electrical Process – GMAW, GTAW, SMAW Welding Gas Metal Arc (GMAW) introduces the gas metal arc welding process through study of the equipment and materials. Hands-on skill building also occurs through the production of welds on commercial metals such as steel, stainless steel, and aluminum. Welding Gas Tungsten Arc (GTAW) introduces the gas tungsten arc welding process through study of the equipment and materials. Hands-on skill building also occurs through the production of welds on commercial metals such as steel, stainless steel, and aluminum. Welding Shielding Metal Arc (SMAW) provides the opportunity to practice preparing joints and arc welding in all positions.
MANUFACTURING SKILLS Lakeshore Technical College
Robotics - Intro to Programming is designed for those who work closely with Fanuc robots and require a better understanding of the robot program. Robot safety, tool frames, jog frames, user frames, and saving and recovering Fanuc robot controller memory are all covered. Lab experiences include creating tool frames using direct entry, 3 and 6 point methods, creating user frames and jog frames, and starting a program. How to save and recover programs that have been created is also addressed. Robotics - Programming covers how to utilize tool and user frames in programs. Employees will experiment with recreating frames to adjust programs, work with editing commands, position registers and registers to count and loop lines within a program. Employees need to be familiar with the Fanuc teach pendant and capable of creating robot frames. Prerequisite: Robotics – Intro to Programming. Robotics - Mechanical Maintenance is designed for employees who repair and maintain Fanuc robots. Robot safety, robot equipment and theory of operation, periodic maintenance and backlash inspections, robot disassembly and reassembly, axis drive replacement, and re-mastering the robot when work is completed are all covered. Laboratory experiences include the disassembly, inspection, reassembly and lubrication of a Fanuc M-10 robot, including re-mastering when reassembled. Robotics - Electrical Maintenance is designed for employees who troubleshoot and repair Fanuc robots. The robot’s electrical control components covered include the components function, their relationship to other control components, and how to troubleshoot faults and problems with the system. Although focus is put on the Fanuc Ri-30b controller, these concepts can be used for several other series of Fanuc controllers. Laboratory experiences include electrical troubleshooting using fault codes, troubleshooting by symptom, file manipulation and backup, and remastering procedures. There is also an overview of Fanuc DCS safety software. Fanuc LTC is a certified Fanuc training center. Training options include:
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Q UA L I T Y C O N C E P T S Having the ability to identify processes that can eliminate waste or maximize your company’s efficiencies in any manner can give you a competitive advantage. Our Workforce Solutions team can provide you with tools and resources to learn how to maximize customer satisfaction while keeping costs low and product/service quality high.
DEFINE, MEASURE, ANALYZE, IMPROVE, CONTROL (DMAIC)
LEAN MANUFACTURING
MINITAB
LEAN OFFICE
ISO 9001
LEAN SIX SIGMA YELLOW/GREEN BELT
QUALITY MANAGEMENT & ISO IMPLEMENTATION
ISO AUDITOR
STATISTICAL PROCESS CONTROL
Minitab
A data-driven improvement cycle used for improving, optimizing, and stabilizing business processes and designs. The DMAIC improvement cycle is the core tool used to drive Six Sigma projects.
Designed so users learn proper entry of data collection, how to recognize inconsistent outputs, and how to best use the tool for Lean, Six Sigma, and quality improvement initiatives. It is powerful enough to be used as a primary tool for analyzing research data.
ISO 9001 Defined as the international standard that specifies requirements for a quality management system (QMS). Organizations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements.
ISO Auditor Designed to introduce participants to the current QS/ ISO 9001 and ISO 19011 standards. The training is structured to provide a detailed review of the standards, how to document procedures, and how to perform audits. Successful completion of this training qualifies the participant to receive the ISO 9001 Internal Auditor certificate (19-623-8).
Lean Manufacturing A systematic method for the elimination of waste within a manufacturing system. Lean also takes into account waste created through overburden and waste created through unevenness in workloads. Lean uses the 5 Principles of Lean Manufacturing: Value, The Value Stream, Flow, Pull, and Perfection. Improved efficiency, effectiveness, and even profitability are all byproducts of lean manufacturing.
Lean Office The application of the “Lean” philosophy to front end processes. A disorganized office is an ineffective office. Once a standard process is established, build the office around that method. Put things where they make the most sense, and get rid of all the clutter.
Lean Six Sigma Yellow/Green Belt Designed for manufacturing, printing, distribution, service, and healthcare industries. In order to remain competitive, companies need to be able to effectively eliminate waste (Lean) and improve processes (Six Sigma). LTC’s Lean Six Sigma certificates were designed to teach businesses the skills to simultaneously apply Lean and Six Sigma in order to obtain the “best of both worlds.” Six Sigma is more than a quality program. It is an evolutionary business process that complements existing quality programs. Six Sigma makes use of the organization’s collective and often untapped intellectual capital resources that exist at all levels. The goal of Six Sigma is to work toward achieving only 3.4 defects per million—a 99.99966% level of product and service quality. Participants who complete all parts in a belt designation earn a Lean Six Sigma Belt Certificate from LTC in partnership with the Wisconsin Technical College System.
Quality Management & ISO Implementation Designed to acquaint your employees with the techniques used to identify and write the ISO 9000-related procedures to describe the processes related to company operations. Topics covered include how to identify key product realization processes, break the processes down into manageable procedures, and write the procedures to the ISO format. Methods for training and assessment of procedure effectiveness will also be presented.
Statistical Process Control (SPC) Introduces control charts which portray performance and separate causes of variation: random and assignable. Control chart systems are a proven technique to improve productivity, prevent defects, prevent unnecessary process adjustments, provide diagnostic information, and provide information about process capability. Control charts help a company reduce their costs of poor quality, both internal and external.
QUALIT Y CONCEPTS Lakeshore Technical College
Define, Measure, Analyze, Improve, Control
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SAFE T Y & COMPLIANCE LTC Workforce Solutions offers on-site training in most safety-related topics, and will custom design training to meet your specific business needs. We also deliver training at the LTC Public Safety Training Center which is equipped to provide hands-on hazardous material training and technical assistance. In addition to our indoor training capabilities, our outdoor arena has specific simulator training stations for the ultimate in hands-on emergency response and fire training.
AMMONIA EMERGENCY RESPONSE CONFINED SPACE DEPARTMENT OF TRANSPORTATION EMERGENCY MEDICAL RESPONSE/TECHNICIAN (EMR/EMT)
FALL PROTECTION FIRE SAFETY FIRST AID/CPR HAZWOPER INCIDENT COMMAND INDUSTRIAL EMERGENCY RESPONSE
LOCKOUT TAGOUT/ MACHINE GUARDING OSHA 10/30 GENERAL INDUSTRY POWERED INDUSTRIAL TRUCK WASTE SITE WORKER
Ammonia Emergency Response Technician is designed to meet the competencies of Technician Level Training, as specified in 29 CFR 1910.120[q] [6](iii) of OSHA’s Hazardous Waste Operations and Emergency Response Standard. The curriculum is designed with 60% classroom instruction and 40% hands-on exercises with monitors, respirators, PPE, Decon, and simulated emergency situations. Ammonia Refresher is an annual training for those who have completed a Technician Level class with an emphasis on ammonia. This class will review the competencies in 29 CFR 1910.120[q] [6](iii) of OSHA’s Hazardous Waste Operations and Emergency Response Standard. Your employees will reexamine topics from the technician-level training, and participate in a simulated ammonia response, including Level A and B dress-out.
Confined Space Confined Space Entrant/Attendant/Supervisor prepares employees to assume the role of attendant, entrant, or supervisor for a permit required confined space (PRCS) entry according to CFR 1910.146. It involves active, hands-on applications. Topics include: identification of different types of confined spaces; overview of OSHA’s CS standard; roles and responsibilities of the supervisor, attendant, and entrant; identification of hazards associated with entry into permit required confined spaces; application of hazard controls such as air monitoring, ventilation, and lockout/tagout; filling out an entry permit; selection of appropriate personal protective equipment (PPE); non-entry rescue; and scenarios applying principles to simulated confined space entries. Confined Space Rescue prepares employees for the rescue of entrants from confined spaces without atmospheric hazards. Participants will learn: identifying hazards associated with rescue into permit required confined spaces; application of incident command system; selection of appropriate respiratory protection; selection of appropriate fall protection equipment; and rescue simulations. Prerequisite: Confined Space Entrant/Attendant/Supervisor.
Department of Transportation (DOT) Alcohol & Drug Compliance Mandatory Training for DOT Supervisors is mandatory for supervisors of participants who have a Commercial Driver’s License (CDL) and are subject to Federal Motor Carrier Safety Administration (FMCSA) drug and alcohol testing guidelines. This requirement also applies to other DOT agencies subject to federal testing regulations including Transit, Maritime, Railroad, Aviation and Pipeline. Our reasonable suspicion training programs are fully compliant with FMCSA 49 CFR Part 382.603 regulations. While the DOT only requires onetime training, we welcome those who would like a refresher. FMCSA 49 CFR Part 382.603 of the FMCSA regulations states each employer shall ensure that all persons designated to supervise drivers receive at least 60 minutes of training on alcohol misuse and an additional 60 minutes of training on drug use.
DOT Hazardous Materials Compliance Training addresses the requirements of 49 CFR Part 172, Subpart H. Hazardous materials training is required within 90 days for new employees. It must also be repeated every three years, and periodically, as rules change. It is designed for individuals responsible for shipping and receiving hazardous materials, or those with regulatory compliance responsibilities for transportation management, dispatching, training, safety, or human resources. Participants should have working knowledge of the types of hazardous materials and wastes commonly shipped from or received by your facility. They are also asked to bring copies of recent applicable shipping documents for in-class project work. DOT Hazardous Materials Compliance Refresher is required every three years. This training is a nononsense approach designed to renew understanding of basic DOT hazardous materials compliance practices and to provide a regulatory update for all personnel involved with shipping, receiving or transporting hazardous materials. It meets the training requirements of Hazardous Materials Regulations 49 CFR Part 172, Subpart H. Participants will receive a pocket guidebook for hazardous materials regulations, an emergency response guidebook, and documents that meet training/testing requirements. Prerequisite course: completion of the full training within the past three years.
Emergency Medical Response/ Technician (EMR/EMT) Emergency Medical Responder provides accident scene training. Areas covered include the roles and responsibilities at scenes, burns, wounds, fractures, oxygen administration, BVM, advanced airway, spinal immobilization, and epinephrine. Emergency Medical Responder National Continued Competency Program (NCCP) Refresher complies with the 2016 EMR NCCP and includes 16 hours of continuing education. The NCCP model contains three components: a national component, a local or state component, and an individual component. Emergency Medical Technician Operations covers new laws and legislation regarding EMS operation, basic anatomy, OPA, NPA, new O2 guidelines, tourniquets, practical airway skills, and vital signs. Lectures are provided on non-visualized airway, as well as medical and trauma patient assessments. Emergency Medical Technician Refresher is designed to maintain skill competencies in current techniques and methods of practice. It is based on Wisconsin State Statutes and the Department of Transportation’s recommendations for EMT refresher training. Requirement: current Wisconsin state EMT license.
SAFE T Y & COMPLIANCE Lakeshore Technical College
Ammonia Emergency Response
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Lakeshore Technical College SAFE T Y & COMPLIANCE
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Fall Protection
Incident Command
An overview of regulations as they pertain to 29 CFR 1910 and OSHA Competent Person requirements. The primary focus of the class is personal fall arrest systems and equipment, climbing systems, fall protection plans, and compliance options. Employees will learn to how to inspect fall protection equipment in accordance with OSHA regulations. They will also analyze potential fall situations, then design and build fall arrest systems.
Incident Command 1910.120 OSHA Compliance is designed for those who will assume control at a hazardous material incident scene. Competencies include: the incident command system; federal, regional, state, local, and employer’s emergency response plans; and knowledge of the importance of and risk associated with chemical protective clothing and decontamination. Actual staged Hazmat simulations will be used to develop and practice IC skills. Topics and activities include:
Fire Safety Fire Extinguisher Safety covers the different types of fires that could occur in the workplace and the types of extinguishers that would be used to put them out. Employees learn when to use an extinguisher and when to evacuate. Each person will learn the “PASS” system of using an extinguisher and be given an opportunity for actual hands-on use of a fire extinguisher. This training meets the requirement of OSHA regulation 1910.157 (g). Industrial Fire Brigade is designed to train industrial personnel to function in an organized manner in fire emergencies until the fire department responds. This highly interactive course combines lecture (fire behavior, hazards, PPE review) with practical, handson scenarios and PPE dress out (SCBA review, emergency procedures, fire extinguisher-Class A, B, C and D, search and rescue, ventilation).
First Aid/CPR First Aid/CPR/AED/BBP addresses scene safety, universal precautions, patient assessment, trauma emergencies, and medical emergencies. Adult CPR and blood borne pathogen training are also covered. Upon completion, employees receive LTC First Aid Certification. Retraining is recommended two years from completion.
HAZWOPER An acronym that stands for Hazardous Waste Operations and Emergency Response. This specialized training is based on the standards set by Occupational Safety and Health Administration (OSHA). It helps to protect and assist participants involved in the exposure, use, and clean-up of hazardous waste materials and substances.
• Incident Command as an Incident Management System • Decontamination • Personal protective equipment selection & limitations • Hazard & risk assessment at a hazmat incident • Emergency response plans & planning • Preparation & site management
Industrial Emergency Response Industrial Emergency Response Operations Level is designed to satisfy the training requirements of OSHA’s 29 CFR 1910.120 Operations Level training. A combination of classroom and hands-on instruction prepares employees to safely respond to hazardous material incidents. Topics and activities include: • Air monitoring • Decontamination • Emergency response simulations • Emergency response SOPs • Hazard recognition • Personal protective equipment • Respiratory protection • Spill control • Toxicology & medical surveillance
Industrial Emergency Response Operations Refresher is designed as an annual refresher for those who have completed Operations Level training. Competencies necessary for operations level response according to 29 CFR 1910.120 [q][6] are reviewed. Topics and activities include: • Current uses of confinement & containment techniques • Examine practical applications of protective clothing • Participate in actual containment scenarios • Review of ERP/IC procedures
Industrial Emergency Response 40-Hour Technician is designed to satisfy the training requirements of OSHA’s 29 CFR 1910.120 Technician Level training. This 40-hour class will cover response and knowledge from the awareness level to the technician level. Extensive hands-on and lab activities are included in the training. Topics and activities include: • Air monitoring & exercise • Decontamination & spill control • Emergency response simulations • Emergency response SOPs • Hazard recognition & identification exercises • Incident command • Personal protective equipment • Respiratory protection exercise & lab • Toxicology, medical monitoring, & heat stress
• Dressout activity • Hazard recognition & risk evaluation • Staged incident activities
Lockout Tagout/Machine Guarding Lockout Tagout is designed for participants who are exposed to hazardous energy during the service and maintenance of equipment. Participants will learn how to recognize and control hazardous energy and utilize lockout/tagout procedures. Machine Guarding helps employees understand the various types, purposes, and legal requirements for machine safeguarding, which helps protect workers from preventable injuries. Machinery and equipment in the workplace are full of various moving parts which create workplace hazards and the potential for machinery-related injuries. A thorough explanation and discussion of current general industry compliance practices will take place. Specific components of OSHA’s requirements for machine guarding, as found in 29 CFR 1910 Subpart O, Machinery and Machine Guarding, will be addressed.
OSHA Outreach Training OSHA Outreach Training 10-Hour for General Industry is designed to teach entry level employees about workplace safety specifically for the general industry. Topics covered include hazard recognition, avoidance, abatement, and prevention. Employees also learn about the Occupational Safety and Health Act (OSH Act), employer responsibilities, and worker rights. Upon successful completion of the training, participants will receive an OSHA 10-Hour General Industry Outreach Department of Labor Course Completion Card. OSHA Outreach Training 30-Hour for General Industry is designed to present detailed information about how the provisions of the Occupational Safety and Health Act (OSH Act) must be implemented in the workplace not only to achieve OSHA compliance, but to achieve quality expectations of business partners. This comprehensive safety program is specifically devised for safety coordinators, foremen, management, and anyone in a leadership role in general industry where they may have safety responsibilities. Topics covered include hazard recognition, avoidance, abatement, prevention, and safety management. Employees also learn about OSHA, employer responsibilities, and worker rights. Upon successful completion of the training, participants will receive an OSHA 30-Hour General Industry Outreach Department of Labor Course Completion Card.
Powered Industrial Truck (PIT) Powered Industrial Truck Safety is a 3-hour classroom training that meets OSHA 1910.178 requirements. It covers basic lift truck principles, lift truck components and controls, safe driving and load handling principles, and vehicle inspection for lift truck operators. It is taught with the use of audiovisuals, handouts, discussions, and a check test. OSHA rules and regulations pertaining to safe lift truck operations are also covered. Classroom training is required for lift truck operators and recommended for their supervisors and all other persons associated with lift truck operation.
Waste Site Worker Waste Site Worker 40-Hour presents the procedures and information necessary for working safely at uncontrolled hazardous waste sites as required by OSHA 29 CFR 1910.120 [e]. Emphasis is placed on practical, hands-on experiences as well as realistic simulations utilizing our extensive indoor and outdoor training facilities. Topics and activities covered include: • Discussion of chemistry and toxicology axioms • Discussion of site control and safety, decontamination, and emergency plans
• Identification of physical health and safety hazards • Monitoring of atmospheric hazards using quality instrument presentation
• Participating in safe work practice exercises such as
drum handling, confined space entry, environmental sampling, and use of engineering controls • Selecting and utilizing effective respiratory protection and chemical protective clothing
Waste Site Worker Refresher reviews the materials presented in the initial training and updates participants on regulatory and technological changes. It satisfies OSHA requirements 29 CFR 1910.120[e] [8] for annual refresher training. Employees will: discuss changes in regulations and technology during the past year; participate in personal protection equipment and respiratory protection workshops; review basic skills and knowledge about hazardous waste site safety; and review site controls, work practices, and procedures through case studies.
SAFE T Y & COMPLIANCE Lakeshore Technical College
Industrial Emergency Response Technician Refresher is for persons who have completed a 40hour Technician Level class. This annual refresher reviews competencies of 29 CFR 1910.120[q][6]. Part of the class provides hands-on refresher training with personal protective equipment and emergency simulations. Covered topics and activities include:
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HUMAN RESOURCES Your employees are your biggest asset, and our Workforce Solutions team can help you provide a safe, comfortable environment for them to carry out their responsibilities. Learn how to identify risks and threats to your workplace, and prepare to respond in situations we all hope to never face.
ACTIVE THREAT IN THE WORKPLACE
FACILITIES SECURITY & RISK ASSESSMENT
BEHAVIORAL ANALYSIS
REASONABLE SUSPICION
RESPECTFUL/ HARASSMENT-FREE WORKPLACE
Reasonable Suspicion
For organizations and their employees/members who wish to learn concepts and tactics for dealing with active threats in the workplace. This training will cover awareness, prevention, avoidance, and active countermeasures in case all else fails. This training gives a safe and general format for organizations to start a program at their own organization, and loosely follows the “Run, Hide, Fight” format.
Teaches supervisors to identify circumstances and indicators that may create reasonable suspicion that an employee is using or under the influence of alcohol or drugs. It also covers how anything identified may support referring an employee for testing.
Behavioral Analysis Focuses on the verbal and non-verbal leakage of truth and deceptive behavior. Employees will learn how to recognize and understand how the body leaks information and uncovers the truth. Human behavior and language is in our DNA. This training will show how to tap into the intriguing world of deception. Participants will be able to identify if someone is being deceptive based upon their body language, micro expressions, and the verbiage they choose.
Facilities Security & Risk Assessment For organizations who wish to assess and possibly “harden” their facilities and the assets inside their facilities. Two approaches are carried out. The first is a traditional facility assessment from the outer perimeter, parking lot, surveillance, access control/ inner perimeter, and special areas of concern. The second is based on crime prevention through environmental design (CPTED).
Respectful/Harassment-Free Workplace A workplace safety topic that has become very important for every organization. Harassment can be based on a variety of factors that differ from the person who is harassing, such as race, sex, and disability. Experiencing uncomfortable situations in the workplace may be more than an offense against an individual – it can be against the law. Learning the tools necessary to recognize harassment in the workplace, as well understand one’s rights and responsibilities, is important. Employees will recognize it is necessary for everyone to help create programs that teach them how to identify harassment and exercise anti-harassment policies.
HUMAN RESOURCES Lakeshore Technical College
Active Threat in the Workplace
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L E A D E R S H I P D E V E LO P M E N T Our Workforce Solutions team can help develop existing and potential leaders to successfully steer your organization into the future. With a wide variety of options for working with both individuals and teams at any level, we can help you get everyone working together toward the same strategic goals, and driving your organization forward.
BUILDING ACCOUNTABILITY & TRUST
DISCOVER YOURSELF THROUGH DISC
TRANSITIONING FROM PEER TO LEADER
BUILDING AN INCLUSIVE CULTUREÂ
EMOTIONAL INTELLIGENCE
WORKING AS A HIGH PERFORMING TEAM
CHANGE MANAGEMENT/ LEADING CHANGE CRITICAL THINKING & PROBLEM SOLVING
HIGH IMPACT FEEDBACK LEADERSHIP ESSENTIALS RESOLVING CONFLICT
High Impact Feedback
Addresses actions leaders can take to build and sustain trusting relationships, as well as identify the benefits of building trust with your employees. Common actions that can erode or quickly break trust are also examined. Applying these skills to build trusting relationships enables people to take risks, identify and solve problems, and collaborate to achieve business results.
Delivering feedback effectively takes skill. Learn how to share both positive and developmental feedback, interpret responses accurately, and productively discuss responses. Learning these skills enables employees to elevate both their own performance and that of their coworkers.
Building an Inclusive Culture Helps employees understand what inclusiveness is all about, and how they can help create a more inclusive workplace. They will learn how to use skills such as active listening to receive messages in a diverse population, employ questioning techniques, and communicate with strength.
Change Management/Leading Change Change is a constant in many of our lives. All around us, technologies, processes, people, ideas, and methods often change. These changes affect the way we perform daily tasks and live our lives. Having a smooth transition when change occurs is important in any situation. Leaders will learn to understand how change can be implemented. They will also gain valuable skills and tools to manage changes more smoothly, and have those changes positively accepted.
Critical Thinking & Problem Solving Addresses thinking in a critical way, solving problems, and making decisions. Employees will gain the skills needed to evaluate, identify, and distinguish between relevant and irrelevant information. These actions, when properly taken, lead to the best chance of making correct decisions. Minimizing damages if a mistake does occur is also covered.
Discover Yourself through DiSC The DiSC profile is a non-judgmental tool used for discussion of people’s behavioral differences regarding Dominance (D), Influence (I), Steadiness (S), and Conscientiousness (C). Those in a DiSC program are asked to complete a series of questions that produces a detailed report about their personality and behavior. It provides a common language that people can use to better understand themselves and to adapt their behaviors with others within a work team, a sales relationship, a leadership position, or other relationships.
Emotional Intelligence Many people have heard of IQ (intelligence quotient) and the perceived connection that intelligence has with performance, and more. Emotional quotient and/ or emotional intelligence has as much, if not more, to do with performance on both an individual level and on a team level. Employees will learn to examine elements of emotional intelligence: social skills, IQ vs EQ, leadership edge, self-regulation, empathy, and influence.
Leadership Essentials Addresses the core of effective leadership, which lies in one’s ability to establish positive relationships and motivate others to take action. Leaders will learn the skills that move people to generate results. Vital skills that meet both practical business needs and people’s personal needs will be covered. Participants will return to work with a set of proven interaction skills, ready to meet today’s leadership challenges, and carry out their role as an inspirational leader.
Resolving Conflict Teaches leaders how to recognize when a conflict is escalating and minimize damage by using the most appropriate resolution tactic, regardless of which stage a conflict is in. Leaders also learn the true cost of conflict to an organization, and techniques for effectively handling events using the most challenging conflict-related discussions.
Transitioning from Peer to Leader Leaders are those that depict the action-based behaviors that organizations need to succeed. The impact that peers have on us is difficult to measure at times, but the overall impact on the organization cannot be overstated as it relates to the “leadership” that takes place within small teams, work cells, and the shop floor. The implications of being a leader – both formal and informal roles – and the impact one can have on others within an organization will be addressed. Leaders will investigate various motivational models and tools, learn to understand their application, develop a personal model of relationship building amongst peers and team members, and be ready to apply that personal model to their work environment.
Working as a High Performing Team When all team members understand the personal, interpersonal, and business advantages of working together, the team can perform at its peak and positively impact your organization. To achieve that peak, team members must involve, support, and trust one another by sharing information and committing to a process that will lead to success. Learn how to transform your team into a top-performing unit.
LE ADERSHIP DE VELOPMENT Lakeshore Technical College
Building Accountability & Trust
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MICROSOF T OFFICE Software solutions offered by Microsoft can help employees operate more efficiently through increased cooperation, communications, and capabilities. Many companies do not fully utilize the software programs they use due to lack of knowing the potential they hold. Our Workforce Solutions team can help your employees master all the power these programs offer.
WORD
OUTLOOK
ONEDRIVE
EXCEL
PUBLISHER
ONENOTE
POWERPOINT
PROJECT
Microsoft Publisher
A word processing program that is vital for so many employees today. Knowing how to use it to create professional level documents that can include text, charts, images, and tables is a valuable skill. Becoming proficient in it can make employees even more valuable.
A desktop publishing program that allows employees to create materials that include more stylized text and images than standard documents typically require.
Microsoft Excel A spreadsheet program that almost anyone can benefit from becoming more proficient in. Fully utilizing all it can do to manipulate and present data can be challenging, though possible. From basic sorting and filtering of data to creating high-level charts and tables, increasing knowledge in Excel makes any employee a bigger asset to your company.
Microsoft PowerPoint A powerful presentation program that uses slides to communicate a wide array of information. Information can include text, graphics, animation, video, and audio for an attention-getting presentation.
Microsoft Outlook A program that can efficiently help manage personal information and tasks. It is primarily used for email, though also includes a calendar, task manager, contact manager, note taking, journal, and web browsing functions.
Microsoft Project Designed to assist project managers with efficiently developing plans, assigning resources to tasks, tracking progress, managing budgets, and analyzing workloads.
Microsoft OneDrive An online cloud storage service. OneDrive integrates with Microsoft Office, allowing your employees to access Word, Excel, and PowerPoint documents. The system allows users to simultaneously edit Office documents, edit documents in browsers, and create and share folders.
Microsoft OneNote A program that allows multiple employees to gather, organize, and store information, making it easy and efficient to collaborate on projects. It houses text, drawings, screen clippings, emails, spreadsheets, and more. Notes can be shared with other OneNote users over the internet or a network, making it ideal for companies with multiple locations.
MICROSOF T OFFICE Lakeshore Technical College
Microsoft Word
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ASSESSMENTS Assessments can help you identify the right skills and aptitudes, make the right hires, promote the right people, and determine training development plans. With a wide variety of assessment services available, our Workforce Solutions team can help you make the right investments in your employees – your most valuable asset.
ACCOUNTING, BANKING, & FINANCIAL
CUSTOMER SERVICE & CALL CENTER
MANAGEMENT & LEADERSHIP
APTITUDES
HEALTH & DENTAL SKILLS
PERSONALITY
BUSINESS, COMMUNICATION, & OFFICE
INFORMATION TECHNOLOGY
TRADES
Information Technology
Measure your candidates’ knowledge in the following areas:
Measure skills by choosing a variety of assessment tools.
• Accounts Payable Fundamentals • Accounts Receivable/Billing Fundamentals • Bank Teller Skills • Bookkeeping Fundamentals • General Accounting • Teller Test • Bank Teller/Financial Services Skills (TFS)
• Computer Technical Support • Programmer/Analyst Aptitude • Server Administration • Technical Help Desk
Aptitudes Assess your candidates’ abilities to learn the jobs specific to your company. • Bennett Mechanical Aptitude Test • Cognitive Aptitude Test • DAT – Space Relations • Electrical Aptitude Test • Mechanical Aptitude Test • Professional Employment Test • Wonderlic Cognitive Ability Test
Business, Communication, & Office Measure the knowledge, skills, and abilities of your candidates in typing, data entry, coding, and writing. • Administrative & Clerical Questionnaire (ACQ) • Interpersonal Communication • Office Procedures • Office Skills Battery • Office Success Skills (OSS) • Presentation Skills • Time Management
Customer Service & Call Center Use role-play simulation and assessments to determine if the candidates your company wants to hire have great customer service. • Call Center Pro • Call Center Sales Scenarios • Customer Service Profile • Customer Service Skills • 1st Screen • Gordon Personal Profile-Inventory for Call Centers • Service Ability Inventory (SAI) • ServiceFirst Questionnaire
Health & Dental Skills We can help your company determine whether candidates have knowledge and skill in a variety of health care fields. • Dental Assistant • Dental Surgery Billing & Coding • First Aid Core Knowledge • Healthcare-Employee Productivity Report (HEPR™) • Medical Office Skills • Medical Terminology • Pharmacology Billing & Coding • Vision Billing & Coding
Management & Leadership Determine whether your candidates possess the leadership ability and management style that will fit your company by using an assessment tool. • DeMoulin Leadership Development Series (DLDS) • Leadership Opinion Questionnaire • Management & Leadership Questionnaire (MLQ30) • Office Management • Restaurant Manager Assessment Report • Supervisory & Management Simulations
Personality Identify candidates who have the behaviors and characteristics for the particular job your company is hiring for by using personality assessments. • Clifton Strengths Finder • Devine Hourly Selection • Employee Profitability Report (EPR™) • Hogan Personality Inventory • Manchester Personality Questionnaire (MPQ14.2) • Myers-Briggs Personality Indicator • Work Personality Index Select (WPI Select)
Trades Assess your candidates’ aptitude, knowledge, and skills to hire or promote for your organization. Handson assessments are available. • Bennett Mechanical Comprehension Test (BMCT) • Combined Basic Skills • ElecTest • Electrical Skills Test Device (ESTD) • MainTest • OSHA Safety Violations Test • PLC Skills • Prin Test (Decimal or Fraction) • Standard Timing Machine (STM)
A wide variety of additional assessments are available in each of the categories listed above. Feel free to ask for details anytime.
ASSESSMENT SERVICES Lakeshore Technical College
Accounting, Banking, & Financial
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W H AT O U R C U S T O M E R S S AY
We have been working with LTC to develop customized training for our team for the last year and a half and have been extremely pleased with the results. Whatever the topic, the team at LTC is able to cater a customized training session to meet our needs. The instructor is always professional and the training sessions are interactive which helps get them motivated about the topic!
LTC has significantly enhanced our team’s capabilities through their comprehensive Conf ined Space training program. Their trainers are highly qualified and a pleasure to work with. To round it all out, LTC makes scheduling training easy, and is extremely collaborative to ensure the training program works for your operations.
Cindy Carter, C.P.A. Senior Manager Business Services at Manitowoc Public Utilities
Jesse Sironi Safety, Health & Environmental Specialist at Nestle USA
The SAFER High Angle Rescue/ Tower Climber training that LTC has provided for our crews has been excellent. The outdoor wind turbines and actual nacelle to train on are invaluable in terms of handson, real-life skills and practice. LTC is ver y responsive to our needs, and their instructors are extremely knowledgeable.
We have thoroughly benefited from the partnership that we have created with LTC. It is such a great feeling to know that we can rely on their training professionals for safety, leadership, technical skills, or custom training when you don’t have those resources in house. I recommend this resource to colleagues on a regular basis.
Weselley Slaymaker, P.E. President at WES Engineering
Angela Casper HR Manager at Old Wisconsin
Seminars & Continuing Education
Short-term options. Long-term impact.
Develop, improve, and advance the skills of your workforce. LTC offers a wide variety of short-term seminars and continuing education opportunities that will get you or your employees up to speed, certified, or licensed. From advanced manufacturing to business and computers to safety and compliance, we offer learning opportunities that meet your educational needs.
gotoltc.edu/Seminars
Connect with us
Stay updated on topics you choose by joining our seminar email list. gotoltc.edu/Business-Industry
@LTCWorkforceSolutions @LTCWFS
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Accounting, Banking, & Financial - Assessments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Active Threat in the Workplace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Alcohol & Drug Compliance Mandatory Training for Department of Transportation (DOT) Supervisors. . . . . . . . . . . . . . . . 8 Ammonia Emergency Response Technician. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Ammonia Refresher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Aptitudes - Assessments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Arc Flash Hazard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Assessments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 AutoCAD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Basic Tools & Measurement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Behavioral Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Building Accountability & Trust . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Building an Inclusive Culture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Business, Communication, & Office - Assessments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Change Management/Leading Change . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 CNC Lathe Operation & Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 CNC Programming Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 CNC Programming Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Confined Space Entrant/Attendant/Supervisor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Confined Space Rescue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 CREO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Critical Thinking & Problem Solving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Customer Service & Call Center - Assessments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Department of Transportation (DOT) Hazardous Materials Compliance Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Department of Transportation (DOT) Hazardous Materials Compliance Refresher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Discover Yourself Through DiSC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 DMAIC (Define, Measure, Analyze, Improve, Control) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Emergency Medical Responder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Emergency Medical Responder National Continued Competency Program (NCCP) Refresher . . . . . . . . . . . . . . . . . . . . . 8 Emergency Medical Technician Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Emergency Medical Technician Refresher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Emotional Intelligence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Excel, Microsoft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Facilities Security & Risk Assessment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Fall Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Fanuc, Robotics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Fire Extinguisher Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 First Aid/CPR/AED/BBP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 GD&T Advanced Concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
GD&T Tolerance Stack-Ups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 HAZWOPER (Hazardous Waste Operations & Emergency Response) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Health & Dental Skills - Assessments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 High Impact Feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Hydraulics 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Hydraulics 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Incident Command 1910.120 OSHA Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Industrial Emergency Response 40-Hour Technician . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Industrial Emergency Response Operations Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Industrial Emergency Response Operations Refresher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Industrial Emergency Response Technician Refresher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Industrial Fire Brigade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Industrial Maintenance Intro to Fabrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Information Technology - Assessments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 ISO 9001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 ISO Auditor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 ISO Implementation – Quality Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Leadership Essentials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Lean Manufacturing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Lean Office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Lean Six Sigma Yellow/Green Belt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Lockout Tagout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Machine Guarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Machine Tool Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Machine Tool Math . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Management & Leadership - Assessments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Math, Print Reading, & Measurement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Measurement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Microsoft Excel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Microsoft OneNote . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Microsoft OneDrive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Microsoft Outlook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Microsoft PowerPoint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Microsoft Project . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Microsoft Publisher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Microsoft Word . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Minitab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 OneNote, Microsoft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 OneDrive, Microsoft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
INDE X Lakeshore Technical College
GD&T Fundamentals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
22
Lakeshore Technical College INDE X
23
OSHA Outreach Training 10-Hour for General Industry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 OSHA Outreach Training 30-Hour for General Industry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Outlook, Microsoft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Personality - Assessments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Pneumatics Basic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Pneumatics Industrial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Powered Industrial Truck (PIT) Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 PowerPoint, Microsoft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Precision Measurement NC3 Instrument Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Preventive Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Print Reading Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Print Reading Fabrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Programmable Controllers – Allen Bradley . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Project, Microsoft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Publisher, Microsoft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Quality Management & ISO Implementation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Reasonable Suspicion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Resolving Conflict . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Respectful Workplace/Harassment-Free Workplace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Robotic Operator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Robotic Technician . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Robotics - Electrical Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Robotics - Fanuc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Robotics - Intro to Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Robotics- Mechanical Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Robotics - Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 SOLIDWORKS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 State Weld Certification/Welder Qualifications/CWI Prep . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Statistical Process Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Trades - Assessments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Transitioning from Peer to Leader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Waste Site Worker 40-Hour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Waste Site Worker Refresher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Weld Print Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Welding Gas Metal Arc (GMAW) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Welding Gas Tungsten Arc (GTAW) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Welding Shielding Metal Arc (SMAW) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Word, Microsoft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Working as a High Performing Team . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
INDE X Lakeshore Technical College
24
IN THE U.S. BEST 2-YEAR COLLEGE
OUT OF NEARLY 1,100 NATIONWIDE
LAKESHORE TECHNICAL COLLEGE gotoltc.edu/Business-Industry
1.888.GO TO LTC • TTY 711 1290 North Avenue • Cleveland WI 53015 HLC Accredited • hlcommission.org
LAKESHORE TECHNICAL COLLEGE DOES NOT DISCRIMINATE ON THE BASIS OF RACE, COLOR, NATIONAL ORIGIN, SEX, DISABILITY OR AGE IN EMPLOYMENT, ADMISSIONS OR ITS PROGRAMS OR ACTIVITIES. THE HUMAN RESOURCES DEPARTMENT/AFFIRMATIVE ACTION OFFICER HAS BEEN DESIGNATED TO HANDLE INQUIRIES REGARDING THE COLLEGE’S NONDISCRIMINATION POLICIES. 12/2019