!"#$%&"'()(!&*+#,-( ./01.121.3/45(67808/141.3/( !"#"$%&'()'&
!"#$%&"'(@>&Q#>(3E;"E<;$(( !!
9#:;'(<,(4=>#,=#?(@#A?(!"#$%&"'()(!&*+#,-(<:(=B;($&">'C:(>#"D;:=( <,';+;,';,=(+"&E<';"(&%(F>#<*:(*#,#D;*;,=(:&>GH&,:(=&(=B;("<:I( *#,#D;*;,=(#,'(<,:G"#,F;(<,'G:="-(#:($;>>(#:(:;>%J<,:G";'(;,HH;:?( $<=B(#(=;#*(&%(,;#">-(K?LMM(;*+>&-;;:(:;"E<F<,D(F><;,=:(<,(*&";(=B#,(NM( F&G,="<;:A((
!!
1B;(!&*+#,-O:(:B#";:(#";(="#';'(&,(=B;(/P08(G,';"(=B;(:-*Q&>:(!7R4( #,'(!7R9A((
!!
1B;(!"#$%&"'(0-:=;*(&%(!>#<*:(0&>GH&,:((&S;":(F&*+";B;,:<E;?( <,=;D"#=;'(F>#<*:(:;"E<F;:?(QG:<,;::(+"&F;::(&G=:&G"F<,D(#,'(F&,:G>H,D( :;"E<F;:(%&"(*#T&"(+"&'GF=(><,;:?(<,F>G'<,DU( "!
(6"&+;"=-?(+>#,=(#,'(;VG<+*;,=?(*#"<,;(#,'(F#:G#>=-(F>#<*:( *#,#D;*;,=((
"!
W&"I;":(F&*+;,:#H&,(F>#<*:(#,'(*;'<F#>(*#,#D;*;,=((
"!
5;D#>(:;X>;*;,=(#'*<,<:="#H&,((
*+,-./+0&1&*/23,45&
3G"(@>&Q#>(0=";,D=B( 2[(\(9<>><&,(7;E;,G;(
Y(NM(!&G,="<;:(
Y(NMM(3ZF;:(
LMMM(8*+>&-;;:(
]&,=;U(http://us.crawfordandcompany.com/kmlDirectory.html(
*+,-./+0&1&*/23,45&
6&
!"#$%&"'(5#:=(P;#"(6;"%&"*#,F;( CRD-B
DOW
NASDAQ
S&P 500
*+,-./+0&1&*/23,45&
7&
4$#"':(
^M\\(4$#"'(W<,,;"(1&+(\MM( .,:G"#,F;(.,'G:="-(]<,#><:=( 4,,G#>(><:H,D(&%(=B;(,#H&,C:( *&:=( <,,&E#HE;(G:;":(&%(9G:<,;::( 1;FB,&>&D-(
5&::(4'TG:=;"(&%(=B;(P;#"(
0;"E<F;(6"&E<';"(&%(=B;(-;#"(
9;:=(!>#<*:(4'*<,<:="#=&"(^M\M(_(^M\\(
7<:I(.,,&E#=&"(&%(=B;(P;#"&
*+,-./+0&1&*/23,45&
8&
!"#$%&"'(9"#:<>( !!
9#:;'(<,(0`&(6#G>&?(!"#$%&"'(9"#:<>(<:(=B;(>#"D;:=(<,';+;,';,=(+"&E<';"( &%(F>#<*:(:;"E<F;:(<,(9"#:<>($<=B(&E;"(aM(-;#":(&%(B<:=&"-(#,'((#(:&G,'( ";+G=#H&,(<,(=B;(>&F#>(<,:G"#,F;(#,'(";<,:G"#,F;(*#"I;=+>#F;A(
!!
W<=B(,;#">-(^aM(;*+>&-;;:?(!"#$%&"'(9"#:<>(FG"";,=>-(B#:(\\(&$,( &ZF;:(#,'(#,(;b=;,:<E;(,;=$&"I(&%((";+";:;,=#HE;:(('G>-(F;"Hc;'(<,( &"';"(=&(#::G";(#(B<DB(VG#><=-(&%(:;"E<F;A(
*+,-./+0&1&*/23,45&
4$#"':(6";:;,=;'(=&(!"#$%&"'(9"#:<>(<,(^M\\_^M\^( Best Performance in Claims Adjusting
Claims Adjuster Top Entrepreneur
Best marketing in Claims Adjusting
@#<E&=#(';(3G"&(4$#"'d((9;:=( *;=B&'&>&D-(<,(!>#<*:(4'TG:H,D( *+,-./+0&1&*/23,45&
9&
5&F#>(6";:;,F;(
*+,-./+0&1&*/23,45&
:&
1B;(!"#$%&"'(0-:=;*(&%(!>#<*:(0&>GH&,:( !54.f0(087g.!80(
!3/0251./@( 5&::(6";E;,H&,( & N"$>4?$$&*/4J4">%5& &*,%,$%+/3B?&&CA,4& &*/M?+,#?&!4,A5$>$& & @>&Q#>(6"&D"#*:U( & &&!4,A5$>$O& &&P?$>#4O& &&QM,A",J/4&
920./800(673!800( 3210327!./@( (
THE CRAWFORD SYSTEM OF CLAIMS SOLUTIONS
!>#<*:(4'*<,<:="#H&,&<&164( !==>0?4%&1&@?,A%B& C+/3?+%5&DE,$%&F+,=GH& I>J#,J/4&K#2%& L?=/M?+5&
6"&+;"=-(R#*#D;( 6>#,=(#,'(8VG<+*;,=( 9G:<,;::(.,=;""G+H&,( !47_(847( f#"<,;( .,>#,'(1"#,:<=( 5<#Q<><=-( ]<,#,F<#>(5<,;:( 4FF<';,=()(h;#>=B( 5<%;( 7;F&E;"-(&%(2,<,:G";'( 5&::;:( !&>>;FH&,:( 0GQ"&D#H&,( 4G=&(
*+,-./+0&1&*/23,45&
;&
!&,:G>H,D(0;"E<F;:(
@>&Q#>( 6"&D"#*:(
5&::(6";E;,H&,( f#"<,;(
5&::(6";E;,H&,( 6"&+;"=-(
*+,-./+0&1&*/23,45&
)(&
!&,:G>H,D(0;"E<F;:(d(@>&Q#>(6"&D"#*:(
!"#$%&"'( 9"#:<>( FG"";,=>-( B#,'>;:( :;E;"#>( >#"D;( *G>H,#H&,#>( <,:G"#,F;( +"&D"#*:( $<=B( %#FG>=#HE;( ";<,:G"#,F;( +>#F;*;,=:( *#<,>-( &G=( &%( =B;( 20?( 5&,'&,?( 9;"*G'#( #,'( !&,H,;,=#>( 8G"&+;( i@;"*#,-?(]"#,F;?(.=#>-(#,'(0$<=j;">#,'kA(
.,( ><DB=( &%( =B;( >#=;:=( ;E;,=:( <,( =B;( >&F#>( ";<,:G"#,F;( *#"I;=?( !"#$%&"'( 9"#:<>( B#:( :=";,D=B;,;'( <=:( +&:<H&,( $<=B( ";<,:G";":(#,'(Q"&I;":(<,(&"';"(=&(:G++&"=(<=:(F><;,=:(&,(Q&=B(;,':(i<,:G"#,F;(&"(";<,:G"#,F;k?(G:<,D(<=:(<,=;",#H&,#>( &ZF;:?($B;,;E;"(,;;';'?(=&(:G++&"=(F><;,=:(#,'(=&(><#<:;($<=B(";<,:G";":(=&(F>#"<%-(#(%#F=(&"(:GQT;FHE<=-(&,(=B;(:><+A( R;+;,'<,D(&,(=B;(F>#<*:(F>#G:;(:=#=;'(&,(=B;(";<,:G"#,F;(:><+(iF>#<*:(F&,="&>_(F>#<*:(F&J&+;"#H&,k?(!"#$%&"'(9"#:<>( F#,(#>:&(Q;(#::<D,;'('<";F=>-(Q-(=B;(";<,:G";"(=&(B#,'>;(#(F>#<*(<,(9"#:<>A( ( ]&"(>#"D;(*G>H,#H&,#>:(F><;,=:?( (!"#$%&"'(9"#:<>(F#,(=#<>&"(#(0;"E<F;(5;E;>(4D";;*;,=(i054k(<,(#FF&"'#,F;( $<=B(F><;,=(,;;':?(<,(&"';"(=&(#::G";(=B;(:#*;(VG#><=-(#,'(>;E;>(&%(:;"E<F;:(#F"&::(=B;(D>&Q;A( (
*+,-./+0&1&*/23,45&
))&
!&,:G>H,D(0;"E<F;:(d(5&::(6";E;,H&,(f#"<,;(
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
*+,-./+0&1&*/23,45&
)'&
!&,:G>H,D(0;"E<F;:(d(5&::(6";E;,H&,(6"&+;"=-(
!"#$%&"'( 9"#:<>( B#:( #( B<DB>-( :+;F<#><j;'( =;#*( &%( ;,D<,;;":( $B&*( F&,'GF=( >&::( +";E;,H&,( :G"E;-:( <,( &"';"( =&( ';=;"*<,;(=B;(F><;,=O:("<:I(;b+&:G";:(#,'(*#b<*G*(>&::(:F;,#"<&:A( ( !"#$%&"'(9"#:<>(#>:&(+"&E<';:(F><;,=:($<=B(9G:<,;::(!&,H,G<=-(f#,#D;*;,=(#:($;>>(#:(!&,H,D;,F-(+>#,:(+"&E<'<,D( DG<'#,F;(=&(F><;,=:(#:(=&(B&$(=B;-(:B&G>'(+"&F;;'(<,(F#:;(&%(#(*#T&"(<,F<';,=A( ( *+,-./+0&1&*/23,45&
)6&
!>#<*(0;"E<F;:( 6"&+;"=-(
4G=&(
f#"<,;(
!47_847( 5#"D;(5&::;:(
6>#,=()(( 8VG<+*;,=( 5<#Q<><=-(
0*#>>(#,'( f;'<G*(5&::;:(
*+,-./+0&1&*/23,45&
)7&
!>#<*(0;"E<F;:(d(6"&+;"=-(
WB;,(#,(<,F<';,=(&FFG":?(&G"(#'TG:=;":(+"&*+=>-(*#I;(F&,=#F=($<=B(=B;(.,:G";"?(9"&I;"?(.,:G";'(=&(D#<,(#FF;::(=&(=B;( :<=;A((6"&+;"=-(!>#<*:(f#,#D;*;,=(F&E;":(#>>(=-+;:(&%(>&::;:?(";:<';,H#>?(F&**;"F<#>(#,'(!47_847A( (( 2+&,( #::<D,*;,=?( !"#$%&"'( VG<FI>-( #::;*Q>;:( =B;( "<DB=( =;#*( &%( F>#<*:( +"&%;::<&,#>:?( F&,:G>=#,=:?( #,'( +"&T;F=( *#,#D;*;,=(:+;F<#><:=:(=&(*#,#D;(;b+;F=#H&,:?(*<HD#=;(F&:=:(#,'(:;X>;(=B;(F>#<*(<,(#FF&"'#,F;($<=B(=B;(6&><F-( F&,'<H&,:A( *+,-./+0&1&*/23,45&
!>#<*(0;"E<F;:(d(6>#,=(#,'(;VG<+*;,=(
!"#$%&"'(9"#:<>(B#E;(#(=;#*(&%(#'TG:=;":($B&(:+;F<#><j;(<,(=B;(<,E;:HD#H&,(#,'(#'TG:=*;,=(&%(+>#,=(#,'(;VG<+*;,=( <,(&"';"(=&(';=;"*<,;(=B;(F><;,=O:("<:I(;b+&:G";:(#,'(*#b<*G*(>&::(:F;,#"<&:A( ( !"#$%&"'(9"#:<>(#>:&(><#<:;:($<=B(!"#$%&"'(5&,'&,(#,'(=B;<"(=;#*(&%(#'TG:=;":(=BG:(+"&E<'<,D(#(:;#*>;::(="#,:#FH&,( Q;=$;;,(=B;(=$&(F&G,="<;:(#,'(";+&"H,D(=&(7;<,:G";":(#:(=&(B&$(=B;-(:B&G>'(+"&F;;'(<,(F#:;(&%(#(*#T&"(<,F<';,=A( ( *+,-./+0&1&*/23,45&
!>#<*(0;"E<F;:(d(f#"<,;(
1B;( *#"<,;( #,'( ="#,:+&"=#H&,( <,'G:="-( <:( #( G,<VG;( #,'( F&*+>;b( c;>'( =B#=( ';*#,':( :+;F<#><j;'( ;b+;"<;,F;( #,'( ;b+;"H:;A(( 3G"(:=#S(B#:(#($;#>=B(&%(*#"<,;(#,'(#'TG:H,D(;b+;"H:;(<,F>G'<,D(:;,<&"(;bJ:;#D&<,D(&ZF;":($<=B(*#:=;"(*#"<,;"( #,'(;,D<,;;"<,D(VG#><cF#H&,:A(
*+,-./+0&1&*/23,45&
!>#<*(0;"E<F;:(J(/#H&,#>(7&#'(1"#,:+&"=( W<=B(*&";(=B#,(\lM(#FF";'<=;'(";+";:;,=#HE;:(#F"&::(=B;(F&G,="-(#,'(*&";(=B#,(ll(:+;F<#><j;'(;*+>&-;;:?(($;( F#""-(&G=(#FF<';,=(<,E;:HD#H&,:(^mJB&G":(#('#-?(N('#-:(#($;;I(<,(F#"D&n:(;*;"D;,F-(#,'(,#H&,#>(<,=;",#H&,#>( #,'(7!]JR!(!#"D&n:(!>#<*(#'TG:H,D(A((
7;F;<E;(!>#<*($#",<,D(
0G"E;-&"(F&,=#F=(
0G"E;-&"(="#FI<,D(
!"#$%&"'(";+&"=:(=B;(F><;,=(
*+,-./+0&1&*/23,45&
):&
!>#<*(0;"E<F;:(J(4G=&(0;"E<F;( 3G"( :=#S( #X;,'( =&( =B;( ";VG<";*;,=:( &%( =B;( <,:G"#,F;( *#"I;=( F&,,;F=;'( =&( =B;( 4G=&?( f&=&"F-F>;?( 1"GFI:( #,'( 4D"<FG>=G"#>(f#FB<,;"-(<,:G"#,F;((<,(=B;(:=#=;(&%(0`&(6#G>&A(
/#H&,#>(#,'(<*+&"=;'( (E;B<F>;:(:G"E;-(
Heavy and utility vehicles survey f&=&"(5<#Q<><=-(0G"E;-(
*+,-./+0&1&*/23,45&
&
!>#<*(0;"E<F;:(d(5<#Q<><=-( .,'G:="-(6"#FHF;:( ( !! 1&>>(7&#'( !! W#=;"(2H><H;:(( !! W#:=;(f#,#D;*;,=(( !! 6G>+(#,'(+#+;"(( !! 7;=#<>(.,'G:="-(( !! 1f1(d(1;FB,&>&D-?(f;'<#(#,'(=;>;F&*( !! .,%"#:="GF=G";(( !! 3<>(#,'(D#:(
]"&*(Q&'<>-(<,TG"-(=&(+"&'GF=(&"(D;,;"#>(F>#<*:?(!"#$%&"'()(!&*+#,-(B#:(=B;(;b+;"H:;(#,'(";:&G"F;:(=&(&+H*#>>-( *#,#D;(#($<';(E#"<;=-(&%(><#Q<><=-(F>#<*:A(W;(I,&$(;#FB(F#:;(<:(G,<VG;?(&G"(+"&%;::<&,#>:(#";(F&**<X;'(=&(c,'<,D( =#<>&";'(:&>GH&,:(=&(-&G"(=&GDB;:=(><#Q<><=-(F>#<*:(FB#>>;,D;:A(W;(#>:&(B#E;(=B;(<,:<DB=(=&(F&*Q<,;(#,-(&"(#>>(&%(&G"( ";:&G"F;:(=&(*<HD#=;('#*#D;:(#,'(;b+;'<=;(#(%#<"(#,'(";#:&,#Q>;(:;X>;*;,=A(
*+,-./+0&1&*/23,45&
920./800(673!800(3210327!./@(
963(
*+,-./+0&1&*/23,45&
')&
3G=:&G"F<,D(J(!>#<*:(4'*<,<:="#H&,_1B<"'(6#"=-(4'*<,<:="#=&"(
!"#$%&"'( 9"#:<>( B#:( B<DB>-( :+;F<#><:;'( :=#S( =&( B#,'>;( B<DB( E&>G*;( &%( >&$( F&*+>;b<=-( +"&+;"=-?( *#"<,;?( ><%;( #,'( #G=&( F>#<*:A( 1B<:( <:( G:G#>>-( &G=:&G"F;'( Q-( <,:G"#,F;(F&*+#,<;:(#,'(F#+HE;(<,:G";":A(.,(><DB=(&%(=B;(,#=G";(&%(=B;(&+;"#H&,:( =B<:(G,<=(<:(F#>>;'(]#:=(1"#FIA( ( W;( G:G#>>-( +#"=,;"( $<=B( <,:G"#,F;( Q"&I;":( #,'( <,:G";":( =&( =#<>&"( *#I;( +"&'GF=:( #,'(:&>GH&,:(%&"(F><;,=:(#,'(F&*+#,<;:($<=B(#(>#"D;(FG:=&*;"('#=#Q#:;?($B<FB(#";( #<*<,D( =&( '<E;":<%-( =B;<"( ";E;,G;( #,'( ";$#"'( =B;<"( F><;,=:( $<=B( *&";( F&*+;HHE;( <,:G"#,F;(E<#(=B;<"(>&-#>=-(+"&D"#*A(
*+,-./+0&1&*/23,45&
''&
WB-(!"#$%&"'(9"#:<>( ]4!(7_.( mMo(((((((((((lMo(
7_.(Q"&I;"(
7<:I(
5&F#>(
4'*<X;'( ((((#,'_&"( 3FF#:<&,#>(
.,:G";"( Y( /;=)1=-( F#+#F<=-(
!><;,=(,;;':(
=
!"#$%&"'(9"#:<>(
Premium Flow Claim indemnity
!"#$%&"'(3E;":;#:(
*+,-./+0&1&*/23,45&
'6&
WB-(!"#$%&"'(9"#:<>( I>2>%$&DZXPH& R:)(K&
RU(K&Y&R98(K& I/40/4&9(VW&YI&L?&)(V&
R98(K&
R6)(K& Y&R8((K& & I/40/4& 8V&
R'8(K&S&R8((K& I/40/4&66TU:VW&X->$$&L?&):T9)VW&YI&L?&))T'6VW&K"4>=B&L?&;T6UVW&!S,&L?&9T('V& R8((K&
R'8(K&S&R'8(K& & I/40/4&89TU;VW&K"4>=B&L?&7T:)V&
R'8(K&
R)((K& R8(K& R'8K& (&
R78(K&S&& R8(K& I/40/4&8T8V&
& & & R'((K&S& R8(K& & I/40/4& 9T8V&
R7((K&S&& \?4?A& X>#/+%,& R)((K& I/40/4&)9V& )8V&
&& &R)8(K&S&R)((K& I/40/4&77VW&X->$$&L?&))V& R8(K&S&R8(K& I/40/4&7;V& & R'8K&S&R'8K& I/40/4&U'V& C+>2,+5&R'8K& I/40/4&8(V&
!M>M,& X>#/+%,& '6V& !M>M,&X>#/+%,&8(V&
PQPZ*F[NIQX&
*+,-./+0&1&*/23,45&
'7&
WB-(!"#$%&"'(9"#:<>(d(.1(]#F<><H;:( !!
!><;,=($<>>(Q;(#Q>;(=&(#FF;::(<=:(F>#<*:('#=#(#:($;>>(#:(&Q=#<,(#(FG"";,=(:=#=G:(i>#=;:=( G+'#=;k(=B"&GDB(=B;(<,=;",;=A((
!!
970^(<:(#(:&p$#";(';E;>&+;'(Q-(!"#$%&"'(9"#:<>?($B<FB(;,E<:#D;(F><;,=:(=&(D;=(=B;<"( >&::('#=#('<";F=>-(%"&*(!"#$%&"'(9"#:<>O:(:;"E;"?(:&"=;'(Q-(5&F#H&,?(R#=;?(/#=G";(&%( >&::?(.,:G"#,F;(!&*+#,-?(6&><F-?(#'TG:=;"(8=FA(
!!
970^(G:;:(#(@&&D>;(*#+(+>#q&"*(#>>&$<,D(F><;,=:(=&(F>;#">-(:;;(#:(=&($B;=B;"(&"(,&=( =B;";(<:(#(F&,F;,="#H&,(&%(;E;,=:(<,(#(F;"=#<,(#";#(&"(#''";::r(
!! !!
P&G(F#,(D;=(#(><:=(&%(F#:;:(B#,'>;'(Q-(#'TG:=;"(#,'(%&>>&$(G+( ( 4''<H&,#>>-?( =B;( :-:=;*( <,%&"*:( =B;( ,G*Q;"( &%( '#-:( =B#=( :+;F<cF( F#:;:( B#E;( ,&=( Q;;,(G+'#=;'(#,'($<>>(Q>&FI(#>>(F#:;:(#Q&E;(aM('#-:?(#,'(:;,'(#,(;*#<>(=&(B<:('<";F=( *#,#D;"(:&(B;(F#,(F&,=#F=(=B;(#'TG:=;"(
(
*+,-./+0&1&*/23,45&
'8&
@>&Q#>(1;FB,<F#>(0;"E<F;:(J(9"#:<>( !! 4:( #( ";:G>=( &%( =B;( +#"H#>( ';";DG>#H&,( &%( =B;( 9"#:<><#,( ";<,:G"#,F;( *#"I;=?( $;( B#E;( ;b+;"<;,F;'( ,;$( +>#-;":(F&*<,D(<,(=&(9"#:<>(Q#:;'(&,(=B;(,;$("G>;:(:;=(Q-(02086(d(0G+;"<,=;,'s,F<#(';(0;DG"&:(6"<E#'&:( i>&F#>(";DG>#=&"-(<,:G"#,F;(#G=B&"<=-kA(( !! 2,><I;(*&:=(&%(=B;(<,:G"#,F;(*#"I;=(+>#-;":?($B<FB(B#E;(<,E;:=;'(>&#':(&%(*&,;-(<,(="#<,<,D(+"&D"#*:(%&"( =B;<"(;*+>&-;;:(:&(=B;-(F#,(>;#",(B&$(=&(&+;"#=;(<,(#,(&+;,(*#"I;=(;,E<"&,*;,=?(>&::(#'TG:=;":(#";(:H>>( :="GDD><,D(=&(G,';":=#,'(=B;('<S;";,F;:(%"&*(=B;(+";E<&G:(#,'(FG"";,=(:F;,#"<&(#,'(<*+#F=:(%&"(F><;,=:( #,'(<,:G";":A( !! !"#$%&"'( 9"#:<>( <:( =B;( >#"D;:=( <,';+;,';,=( >&::( #'TG:=;"( <,( 9"#:<>( #,'( B#:( <,E;:=;'( #( >&=( <,( ="#<,<,D( +"&D"#*:(%&"(<=:(;*+>&-;;:A(4''<H&,#>>-?(!"#$%&"'(5&,'&,(B#:(:;F&,';'(#(:;,<&"(>&::(#'TG:=;"(=&($&"I( %&"(!"#$%&"'(9"#:<>(:<,F;(t#,G#"-(^M\\?($B&(FG"";,=>-(B;#':(G+(=B;(@>&Q#>(1;FB,<F#>(0;"E<F;:(i@10k(1;#*( <,(9"#:<>(#,'(<:(="#<,<,D(&G"(:=#S(#:(=&(B&$(=&(&+;"#=;(<,(#,(&+;,(;,E<"&,*;,=('<";F=>-($<=B(";<,:G";":A( !! ]G"=B;"*&";?(,&,;(&%(=B;(<,=;",#H&,#>(>&::(#'TG:=;":(;:=#Q><:B;'(<,(9"#:<>(B#E;(#(:="GF=G";($B<FB(F&G>'(Q;( F&*+#";'(=&(!"#$%&"'O:(<,(9"#:<>(i^aM(;*+>&-;;:_(\\(&$,(&ZF;:kA(1B;-(#";(#>>(:*#>>(&ZF;:($<=B(\M(=&(\u( ;*+>&-;;:($B<FB(&G=:&G"F;(*&:=(&%(=B;<"($&"I(=&(&=B;"(:*#>>(>&::(#'TG:=;":A(
*+,-./+0&1&*/23,45&
'U&
WB-(!"#$%&"'(9"#:<>(d(5&::(4'TG:=;":(0=#S( f#"<,;(d(ll( ]#:=(1"#FI(_(4Z,<=-(d(uu( 6"&+;"=-(_(!#:G#>=-(d(ml(
*+,-./+0&1&*/23,45&
'9&
WB-(!"#$%&"'(9"#:<>(d(3G"(0="GF=G";(
0<>E<&(y#DG;X&(
fG"<>&(R;F,&+(
!#">&:(9&>#,'<*(
&
&
4G=&(R<";F=&"(
1;FB,<F#>((R<";F=&"(
f#"I;=(7;>#H&,:(R<";F=&"(
9#FI(3ZF;(
4';>:&,(0<>E#( f#"F(@&'%";-(
(
&
f#"<,;(R<";F=&"(
@10((R<";F=&"(
7<F#"'&(3"=;D#(
7<F#"'&A&"=;D#vF"#$%&"'9"#:<>AF&*AQ"(
&
!83(
]>#E<&(0=#G'&B#"(d(hG*#,(7;:&G"F;:(R<";F=&"(
@;"#>'&(3:w"<&(d(.1(7;D<&,#>(R<";F=&"(
7GQ;,:(8*Q&#E#(d(]<,#,F<#>(#,'(4FF&G,H,D(
f#"<#,#(0<E<;"<(d((x6.O:((f#,#D;*;,=(
4,#(6#G>#(9#FFB<,<(d((4FF&G,=(7;F;<E#Q>;:(
*+,-./+0&1&*/23,45& !#">&:(f;,';:(d(f#"I;H,D(#,'(!&**G,<F#H&,(
*/+?&X?4>/+&X?+M>=?&F?,2&N+,$>A& 47840(3](8z6871.08U( CA,4%& ,40& Q]">32?4%W& N">A0>4#& ,40& */4$%+"=J/4W& K>4>4#W& C/-?+& ,40& Q4?+#5W&^>A&,40&\,$& ( 068!.].!(h4/R5./@U( CA,4%&,40&Q]">32?4%W&*/4$%+"=J/4&,40& Q4?+#5& ( {245.].!41.3/0U( [*[^NW&*B,+%?+?0&[4$J%"%?&/.&N">A0>4#& 31h87_&CQFQY&Z4>M?+$>%5&/.&F?S,$& ( 8z687.8/!8U( '())<3+?$?4%W& K,4,#?+W& *+,-./+0& \FX& DN+,$>A&1&I!F!KH& '((:<'())W&QS?="JM?&\?4?+,A&!0`"$%?+W& *+,-./+0&\FX&DZaH& ' ( ( U < ' ( ( : W& P > + ? = % / + W& K > A A ? +& [4%?+4,J/4,A&I/$$&!0`"$%?+$&I%0T&
( ( ( (
);;:<'((UW& P>M>$>/4,A& P>+?=%/+W& *"44>4#B,2& I>40$?5& [4%?+4,J/4,A& );;9<);;:W&C+/`?=%&X"+M?5/+W&P"b5&*/4$%+"=J/4&I%0T& );;8<);;9W& X?4>/+& c",4J%5& X"+M?5/+W& XG,4$G,& DC/+%"#,AH& );:9<);;8W&*/4%+,=%$&X"+M?5/+W&d?$%3>A?&I%0T& );:8<);:9W&!$$>$%,4%&N"5?+eQS3?0>%?+W&E>$/4$&CA=T& );:'<);:8W& K,%?+>,A$& *//+0>4,%/+W& *N1[& I%0T& D[+?A,40W& f?%B?+A,40$W&I/40/4&1&ZT!TQH& & 0858!18R(400.@/f8/10U( '()'&N+,$>A&<&L/AA$&L/5=?&g&Z40?+&>4M?$J#,J/4& '()'&!+#?4J4,&g&LQCX^I&g&Z40?+&>4M?$J#,J/4& '())&N+,$>A&<&C?%+/h+,$&g&ZXR8&2>AA>/4& '())&N+,$>A&<&K>4,$&L>/&C+/`?=%&g&ZXRU&2>AA>/4& '())&N+,$>A&<&i>+,"&@50+/&QA?=%+>=&g&LR8:&2>AA>/4& '((;<'()(&c,%,+&<&c,%,+&3?%+/A?"2&<&jU&2>AA>/4& '((7<'((:&F"+G?5&<&N,G"<Fh>A>$><*?5,4&^>A&C>3?&I>4?&<&R8& 2>AA>/4& '((8<'((U&X->%k?+A,40&<&F,2/>A&^>A&L?l4?+5&<&m:&2>AA>/4& );;:<'((8&Q#53%&<&*,>+/&d,$%?-/+G&<&R8(&2>AA>/4& '((6&Q4#A,40&<&f,%d?$%&<&m)(&2>AA>/4& '((6& Q4#A,40& <& f?-& */22/4-?,A%B& X%,0>"2& <& m6& 2>AA>/4& );;;&F"+G?5&<&[$%,4h"A&!>+3/+%&<&R8&2>AA>/4&
(
f#"F(@&'%";-(
8b;FGHE;(@;,;"#>(4'TG:=;"(i8@4k(
*#"FAD&'%";-vF"#$%&"'9"#:<>AF&*AQ"( 6B&,;U(Yuu(\\(aKNL(Nma^( f&Q<>;U(Yuu(\\(L\NM(mL\L( ( ( (
*+,-./+0&1&*/23,45&
*/+?&X?4>/+&X?+M>=?&F?,2&N+,$>A& {245.].!41.3/0( [ 4 $ " + , 4 = ?& ! 0 2 > 4 > $ % + , J / 4& W& Q X f X& Z4>M?+$>%5W&'())O& [ 4 $ " + , 4 = ?& F ? = B 4 > = , A& * ? + J l = , J / 4 W& EZfQfXQ\&X=B//AW&'()(O& K,+>4?& I,-& */4.?+?4=?W& [4$J%"%/& [h?+/,2?+>=,4/& 0?& P?+?=B/& K,+nJ2/W& '((;O& !0`"$%2?4%& 3+/=?0"+?$& >4& %B?& 2,+G?%& /3?4&/.&+?>4$"+,4=?W&!+#?4J4,W&'((9O& X"+M?5/+W& *?+Jl=,%?0& h5& EZfQfXQ\W& '((8O& ( 8z687.8/!8( '())<3+?$?4%W&QS?="JM?&\?4?+,A&!0`"$%?+W& *+,-./+0&\FX& ' ( ( ; < ' ( ) ) W& F ? = B 4 > = , A& P > + ? = % / + W& *"44>4#B,2&I>40$?5& '((:<'((;W&*A,>2$&K,4,#?+W&*"44>4#B,2& I>40$?5& '((7<'((:W& I/$$& !0`"$%?+W& *"44>4#B,2& I>40$?5& ( );;:<'((7W& I/$$& !0`"$%?+eX"+M?5/+W& ./+& ( ,& A/=,A&$2,AA&,0`"$%?+& ( & ( &
0858!18R(400.@/f8/10( '()'W&X%??A&3A,4%W&K,=B>4?+5&N+?,G0/-4W&&R&6U&2>AA>/4& '()'W&*B?2>=,A&3A,4%W&l+?W&R&6(&2>AA>/4& '()'W&@50+/?A?=%+>=&>4&C/+%/&o?AB/W&I>,h>A>%5W&&R&68&2>AA>/4& '())W&N+>0#?&=/AA,3$?&&?4#>4??+>4#&+>$GW&R&)U&2>AA>/4& '())W&X,2h,&*>%5&>4&L>/&0?&i,4?>+/W&E>+?W&R&'(&2>AA>/4& '())W&X%??A&3A,4%W&d>40$%/+2W&R&9(&2>AA>/4& '()(W& d//0& A,2>4,J/4& 3A,4%W& Q,+%B]",G?& ,40& F$"4,2>& >4& *B>A?W& R& )(& 2>AA>/4& '()(W& *B?2>=,A& ,40& CB,+2,=?"J=,A& [40"$%+>?$W& Q,+%B]",G?& >4& *B>A?W& R& )8&2>AA>/4& '()(W&F>b,45&1&*/TW&L/hh?+5&/.&`?-?A$W&R&)T8&2>AA>/4& '((;W&*?AA"A/$?&3A,4%W&K,=B>4?+5&N+?,G0/-4W&R&'8&2>AA>/4& '((;W&*B?2>=,A&[40"$%+5W&C+/0"=%&A?,GW&R&U&2>AA>/4& '((:W&X"3?+2,+G?%&X%/+,#?&DP>$%+>h"J/4&*?4%?+HW&E>+?W&R&:&2>AA>/4& '((:W&N,"S>%?&3A,4%W&K,=B>4?+5&N+?,G0/-4W&R&7&2>AA>/4& '((9W&K?0>=,A&C+/0"=%$&X%/+,#?W&E>+?W&R&)8(&2>AA>/4& '((9W&CB,+2,=?"J=,A&$%/+,#?W&E>+?W&R&)9&2>AA>/4& '((UW&dB?,%&=/4%,2>4,J/4W&!M?+,#?&\+/$$W&R&8&2>AA>/4& '((UW&*/4M?4>?4=?&$%/+?$W&P,2,#?$&h5&d>A2,&@"++>=,4?&>4&K?S>=/W&R& 'T8&2>AA>/4& '((8W&@"++>=,4?&X?,$/4&>4&K?S>=/W&*/AA,3$?&@/%?AW&R&)(&2>AA>/4& '((8W& @"++>=,4?& X?,$/4& >4& K?S>=/W& C/3"A,+& B/"$?$& =/AA,3$?W& R& 6T8& 2>AA>/4& & & & & & ( & & & 8b;FGHE;(@;,;"#>(4'TG:=;"( & & E#>';*<"A*;,;j;:vF"#$%&"'9"#:<>AF&*AQ"( &
(
g#>';*<"(f;,;j;:(
6B&,;U(Yuu(\\(aKNLJNuK\( f&Q<>;U(Yuu(\\(L\NM(N^u\(
*+,-./+0&1&*/23,45&
*/+?&X?4>/+&X?+M>=?&F?,2&N+,$>A& 47840(3](8z6871.08U( C + / 3 ? + % 5 W& N " $ > 4 ? $ $& [ 4 % ? + + " 3 J / 4 W& */4$%+"=J/4&,40&Q+?=J/4&!AA&L>$G$& XCQ*[E[*&@!fPI[f\_& CA,4%&,40&Q]">32?4%W& &C/-?+&,40&ZJA>J?$& ,40&E//0&,40&N?M?+,#?&[40"$%+>?$& & {245.].!41.3/0U( N " $ > 4 ? $ $& ! 0 2 > 4 > $ % + , J / 4& P ? # + ? ? W& Z4>M?+$>0,0?& 0?& X,4%,4,W& Xp/& C,"A/W& XCW& );;9& f,J/4,A&F?=B4>=,A&*?+Jl=,J/4W&EQf!XQ\W& Xp/&C,"A/W&XCW&'((U& ! ? + / 4 , " J = $& * A , > 2 $& X 3 ? = > , A > $ % W& Z4>M?+$>0,0?&Xp/&i"0,$&F,0?"W&Xp/&C,"A/W& XCW&'((6& N+?,G0/-4& */22>$$>/4?+W& EQf!XQ\W& Xp/& C,"A/W&XCW&);;7& [4%?+4,J/4,A& F+,4$3/+%& [4$"+,4=?W& EZfQfXQ\W& Xp/& C,"A/W& XCW& );;6Marine Insurance Specialist, FUNENSEG, São Paulo, SP, 1993 Auto Claims Inspector, Porto Seguro, São Paulo, SP, 1992 Personal Adjustment and Liquidation Claim, CVG, São Paulo, SP, 1992 Business Interruption, FUNENSEG, São Paulo, SP, 1992 Engineering Risks, FUNENSEG, São Paulo, SP, 1991 Fire Risks Inspection, Chubb, São Paulo, SP, 1987 &
8z687.8/!8U( );;8<C+?$?4%W& X?4>/+& \?4?+,A& !0`"$%?+W& *+,-./+0& N+,$>A& L?#"A,0/+,&0?&X>4>$%+/$& );;7<);;8W&*A,>2&K,4,#?+W&!\Ee!AA>,4k&N+,$>A& );:8<);;7W&*A,>2&K,4,#?+W&*B"hh&0/&N+,$>A& );9;<);:8W& ^3?+,J/4$& X"3?+M>$/+W& [4%?+4,=>/4,A& 0?& X?#"+/$& Dq"+>=BW&@P[&1&LX!H& );98<);9:W&!0`"$%?+W&X"A&!2r+>=,&X?#"+/$& );:6<);::W&[4$"+,4=?&*/23,45&X%,b&!0`"$%?+& & 0858!18R(400.@/f8/10_& 2011 Flooding Chemical & Paper Industry, property - $ 4,5 million 2011 Fire Clothing industry, property - $ 25 million 2011 Fire Food Industry, property - $ 14 million 2011 Fire Aerospace Industry, property - $ 32 million 2011 Fire Supermarket, property - $ 7 million 2010 Telecomunication, casualty - $ 4 million
( ( ( (
2010 Heavy equipment Transportation Company - $6 million 2008-2009 Telecomunication industry, casualty - $30 million 2005 Chemical industry, casualty - $25 million 2003 Chemical industry, casualty - $55 million 2002 Fire food industry, property - $14 million 2001 Railway industry, marine - $10 million 1999 Fire food industry, property - $10 million 1997 Fire food industry, property - $30 million
( 0<>E<&(y#DG;X&(
0;,<&"(@;,;"#>(4'TG:=;"(i0@4k( :<>E<&vF"#$%&"'9"#:<>AF&*AQ"( 6B&,;U((Yuu(\\(aKNL(Nu\\( f&Q<>;U(Yuu(\\(L\NL(LulM(
*+,-./+0&1&*/23,45&
*/+?&X?4>/+&X?+M>=?&F?,2&N+,$>A& 47840(3](8z6871.08U( C+/3?+%5W& N"$>4?$$& [4%?++"3J/4W& */4$%+"=J/4& ,40&Q+?=J/4&!AA&L>$G$& XCQ*[E[*&@!fPI[f\_& CA,4%&,40&Q]">32?4%W&&C/-?+&,40&ZJA>J?$& ( {245.].!41.3/0U( & *>M>A& Q4#>4??+>4#& 0?#+??W& Z4>l?0& X/=>?%5& ./+& @>#B?+& Q0"=,J/4& !"#"$%/& K/s,W& L>/& 0?& i,4?>+/&<&LiW&);;U& #+,0",%?0&>4_& t&F?=B4>=,A&K,4,#?+&[4$"+,4=?&<&EZfQfXQ\& t&L>$G&Q4#>4??+>4#&<&EZfQfXQ\& t&E>+?&L>$G&<&EZfQfXQ\& ( t&X,.?&%+,4$3/+%&A>4G$&<&EZfQfXQ\& ( ( t&C?/3A?&K,4,#?2?4%&D[W&[[W&[[[H&<&Z4>h,4=/&![\& ( & &
8z687.8/!8U( & );;9&g&);;:&C,+%4?+&=B>?.&,%&*/4$%,+%&L?#"A,up/&0?&X>4>$%+/$&I%0,& );;:&g&'((:&*A,>2$&K,4,#?+&,%&Z4>h,4=/&![\&X?#"+/$& '((:&g&'()(&&*A,>2$&0>+?=%/+&,%&!*Q&& '()(&<&*A,>2$&*/4$"A%,4%&,%&*/4$>$%&X?#"+/$& '())<&X?4>/+&K,4,#?+&,%&*+,-./+0&N+,$>A&&& ( 0858!18R(400.@/f8/10_& & K"+>A/&B,$&h??4&,$$>#4?0&%/&B,40A?&6&A/$$?$&,%&N+,$G?4&,40&B,$&h??4& $%+?4#B%?4>4#&%B?&+?A,J/4$B>3&->%B&Q0",+0/&P,2>,/&,40&B,$&h??4&%B?& 3+?.?++?0& A/$$& ,0`"$%?+W& ,$& %B?& +?3/+%$& ,+?& >4& ,==/+0,4=?& ->%B& %B?& =A>?4%v$&4??0$T&
(
fG"<>&(R;F,&+(
0;,<&"(@;,;"#>(4'TG:=;"(i0@4k( *G"<>&A';F,&+vF"#$%&"'9"#:<>AF&*AQ"( 6B&,;U((Yuu(\\(aKNL(NalL( f&Q<>;U(Yuu(\\(Nl^L(l^N^(
*+,-./+0&1&*/23,45&
*/+?&X?4>/+&X?+M>=?&F?,2&N+,$>A& 47840(3](8z6871.08U( C+/3?+%5W&*/4$%+"=J/4&,40&Q+?=J/4&!AA&L>$G$& ( 068!.].!(h4/R5./@U( CA,4%& ,40& Q]">32?4%W& & C/-?+& ,40& ZJA>J?$& ,40& E//0W& N?M?+,#?& [40"$%+>?$& ,40& F?A?=/22"4>=,J/4$&,40&L>$G&Q4#>4??+>4#& ( {245.].!41.3/0( Loss Ajduster with over 10 years experience. & & 8z687.8/!8( '(()<'(('W&!0`"$%?+&F+,>4??W&*+,-./+0&N+,$>A& '(('<3+?$?4%W&QS?="JM?&\?4?+,A&!0`"$%?+W&*+,-./+0&N+,$>A& & ( 0858!18R(400.@/f8/10( ( ( '()'&g&*/4$%+"=J/4&/.&&\,$%,"&C+/`?=%&g&\,$&C>3?A>4?&g&ZXP&))2>AA>/4& ( '())&g&CB>AA>3&K/++>$W&E>+?&<&ZXP&8W6&2>AA>/4& '()(&g&F[K&F?A?=/2"4>=,J/4W&EA//0g&ZXP&)7&2>AA>/4& ( '()(&g&NLEW&E>+?<&ZXP&792>AA>/4& '()(&<&*/4$%+"=J/4&/.&L>4#&L/,0&>4&%B?&=>%5&/.&X,/&C,"A/&<&ZXP&'W8&2>AA>/4& '((;&g&*/4$%+"=J/4&/.&\,$&&3>3?A>4?&N+,$>A&<&N/AnM>,&g&ZXP&))&2>AA>/4& '((;&g&*/4$%+"=J/4&/.&\,$&3>3?A>4?&N+,$>A&<&N/AnM>,&g&ZXP&:&2>AA>/4& '((:&g&*/4$%+"=J/4&/.&\,$&3>3?A>4?&N+,$>A&<&N/AnM>,&g&ZXP&'W8&2>AA>/4&
( 4>;b#,'";(5;<=;(
#>;<=;vF"#$%&"'9"#:<>AF&*AQ"( 6B&,;UYuu(\\(aKNLJNu\N(
*+,-./+0&1&*/23,45&
*/+?&X?4>/+&X?+M>=?&F?,2&N+,$>A& {245.].!41.3/0( C/$%& #+,0",J/4& X,.?%5& d/+G& Q4#>4??+>4#& );;9& <& ZEE& Z4>M?+$>%5& E?0?+,A& EA"2>4?4$?& e& I?#,A& ,40& QM,A",J/4& Q4#>4??+>4#& D);;U& <& ZEEH&e&*>M>A&Q4#>4??+>4#&D);;7&<&ZEEH& & 8z687.8/!8( '())<3+?$?4%W& *,$",A%5& ,40& C+/3?+%5& X?4>/+& I/$$&!0`"$%?+W&*+,-./+0&DN+,$>AH& '((:<'())W&*A,>2$&K,4,#?+W&*/.,=?&DN+,$>AH&g&& E>4,4=>,A&I>4?$& '((6<'((9W& *A,>2$& K,4,#?+W& Z4>h,4=/& ![\& DN+,$>AH& g& C+/3?+%5W& *,$",A%5W& E>4,4=>,A& I>4?$W& P1^W&*+>2?&,40&Q4M>+/42?4%,A&L>$G$& '(()<'((6W& P?3,+%2?4%& @?,0W& N+,0?$=/& X?#"+/$& DN+,$>AH& g& I,+#?& I/$$& ,40& K,$$& C+/0"=%$&*A,>2$& );;7<'(()W& *A,>2$& F?=B4>=>,4W& N+,0?=/& X?#"+/$& DN+,$>AH& g& @?,0]",+%?+& DLiHW& N+,4=B& ( DXCH& & ( & ( &
&
&
&
( 068!.451P( N">A0>4#W&*/4$%+"=J/4W\?4?+,A&I>,h>A>%5& &,40& Q4M>+/42?4%,A&L>$G$& 0858!18R(400.@/f8/10( '()'&g&K,0?>+,&L>M?+&g&\?4?+,A&,40&& Q4M>+/42?4%,A&I>,h>A>%5&<&R&U(&2>AA>/4& &
'())&g&Q4#>4??+>4#&L>$G$&g&C/+%&g&& 0,2,#?0&%/&%B?&3>?+&<&R&68&2>AA>/4T& &
'((:<'()(&*+?0>%&*A,>2$&D\A/h,A&& E>4,4=>,A&*+>$>$H&<&R8(&2>AA>/4& &
'((9&*/AA,3$?&Xp/&C,"A/&X"h-,5& &DC>4B?>+/$&X%,J/4H&<&R'8&2>AA>/4& &
'((U!&&C+/0"=%$&,40&Q4M>+/42?4%,A& &I>,h>A>%5&&R)W8&2>AA>/4& '((8& E>+?& <& C,3?+& K,4".,=%"+?+& <& R:T8& 2>AA>/4& &
'((7& QS3A/$>/4& QS3A/$>M?& K,4".,=%"+?+& <& R;W'&2>AA>/4&
(
( 1G><&(f#"VG;:(
1G><&A*#"VG;:vF"#$%&"'9"#:<>AF&*AQ"( 6B&,;U(((Yuu(\\(aKNLJNmmN( f&Q<>;U(Yuu(\\(LmmKJN^LL( ( ( (
*+,-./+0&1&*/23,45&
67&
*/+?&X?4>/+&X?+M>=?&F?,2&N+,$>A& {245.].!41.3/0( !==/"4J4#&P?#+??W&Z4>M?+$>0,0?&C+?$h>%?+>,4,&K,=G?4k>?W&'((7& [4%+/0"=J/4&%/&*A,>2$W&![*C*ZW&Xp/&C,"A/W&XCW&'()(& ( 8z687.8/!8( '())<3+?$?4%W&QS?="JM?&\?4?+,A&!0`"$%?+W&*+,-./+0&\FX&N+,$>A& '((8<'())W&\?4?+,A&!0`"$%?+W&*+,-./+0&N+,$>A& '(()<'((8W&!0`"$%?+&F+,>4??W&*+,-./+0&N+,$>A& & 0858!18R(400.@/f8/10( '()'&L,>A-,5&*/4=?$$>/4,>+?W&d,%?+&P,2,#?&<&R6&2>AA>/4&& '()'&*B?2>=,A&[40"$%+5W&E>+?&,40&N"$>4?$$&[4%?++"3J/4&<&R8W8&2>AA>/4& '())&^+>=,W&QS3A/$>/4W&))WU&2>AA>/4& '())&C,3?+&[40"$%+5W&E>+?&<&R)(&2>AA>/4& '())&L?%,>A>4#W&E>+?&<&RU&2>AA>/4& '())&*A/%B>4#&P>$%+>h"J/4&*?4%?+W&E>+?&,40&N"$>4?$$&[4%?++"3J/4&<&R6(&2>AA>/4& '()(&C/-?+&,40&Q4?+#5&[40"$%+5W&K,%?+>,A&P,2,#?&<&R&:&2>AA>/4& '()(&F?SJA?&[40"$%+5W&E>+?&,40&N"$>4?$$&[4%?++"3J/4&<&R6W8&2>AA>/4& '()(&E//0&[40"$%+5W&E>+?&g&RUT:&2>AA>/4& &
( ( ( (
@>#GF&((7&'"<DG;:(
D>#GF&vF"#$%&"'9"#:<>AF&*AQ"( 6B&,;U(Yuu(\\(aKNLJNua\( ( ( ( (
*+,-./+0&1&*/23,45&
*/+?&X?4>/+&X?+M>=?&F?,2&N+,$>A& {245.].!41.3/0( *"++?4%A5&$%"05>4#&N!W&K?=B,4>=,A&&Q4#>4??+>4#W&&Z4>M?+$>0,0?&Xp/&i"0,$&F,0?"T& F?=B4>=,A&C+?=>$>/4&K?=B,4>=$&<&'((8&,&'((9&&X=B//A&XQf![&X"nu/<N+,$>A?>+,T& a4/-A?0#?& >4& !"%/>2,J/4W& C+/=?$$& ,40& f"2?+>=,A& */4%+/A$W& K?=B,4>=,A& P?$>#4& F?=B4>=>,4W& & K?%+/A/#5W& QA?=%+/4>=W& !33A>?0& K?=B,4>=$W& @50+,"A>=$& ,40& C4?"2,J=$W& C+/`?=%$W& *f*& ,40&!ZF^*!PT& ( 8z687.8/!8( '()(g&C+?$?4%W&I/$$&&!0`"$%?+&<&C+/3?+%5W&*+,-./+0&\FX& ( 0858!18R(400.@/f8/10( 2012 - Pão de Açúcar, fire, R$ 9.2 million 2012 Schahin, storm damage, R$ 170.000,00 2011 SABB, fire R$ 1.2 million 2011 SEB, fire R$ 3.1 million 2011 – Plant, Machinery breakdown - $2,5 Milliion. / Warehouse, damage to equipment - $$330.000 2010 - Warehouse, fire - $3 million. / Port Operator $1 million & (
( (
( ]#Q<&(6#:FB&#><(
]#Q<&A+#:FB&#><vF"#$%&"'9"#:<>AF&*AQ"( 6B&,;U(Yuu(\\(aKNLJNu\l( ( ( ( (
*+,-./+0&1&*/23,45&
*/+?&X?4>/+&X?+M>=?&F?,2&N+,$>A&
{245.].!41.3/0( N,=B?A/+&0?#+??&>4&I,-&,40&!==/"4J4#&#+,4%?0&.+/2&CZ*&g&C/4Jl=>,&Z4>M?+$>0,0?& *,%/A>=,wwww& [4%+/0"=J/4&%/&*A,>2$W&![*C*ZW&Xp/&C,"A/W&XCW&'((;& & 8z687.8/!8( '((U<'((9W&!0`"$%?+&F+,>4??W&*+,-./+0&N+,$>A& '((9<'())W&\?4?+,A&!0`"$%?+W&*+,-./+0&N+,$>A& & 0858!18R(400.@/f8/10( '())&*/4$%+"=J/4W&3/-?+&$%,J/4W&L>/%&<&R&U(&2>AA>/4& '())&X%??A&>40"$%+5W&2,=B>4?+5&h+?,G0/-4&W&<&R&9&2>AA>/4& '()(&CA,4%&W&E>+?&<&R&)T8&2>AA>/4& '((;&&C/+%&^3?+,%/+&I>,h>A>%5&g&0,2,#?&%/&A,+#?&?]">32?4%&&<&R)U&2>AA>/4&
( ( ( (
0#>E#'&"(@<G><#,&(
:D<G><#,&vF"#$%&"'9"#:<>AF&*AQ"( 6B&,;U(Yuu(\\(aKNLJNuu^( ( ( ( (
*+,-./+0&1&*/23,45&
*/+?&X?4>/+&X?+M>=?&F?,2&N+,$>A& {245.].!41.3/0( 1;FB,<F#>(<,:G"#,F;(F&G":;(%"&*(]G,;,:;D(\LLM(d(\LL^( ( 8z687.8/!8( .=#G(0;DG"&:(d(\LKl(#(\LL\(d((6"&+;"=-(!>#<*:(1;FB,<F<#,( RAf&"#,'<,<A(0;"EA(1;F(';(0;DG"&:(J(\LL^(|(^MM^(d(5&::(4'TG:=;"( 5g/(J(f;'<#'&"(J(^MM^(|(^MMm(d(5&::(4'TG:=;"( f#"<H*#(0;DG"&:(J(^MMm(|(^MML(d(!>#<*:(f#,#D;"( !"#$%&"'(9"#:<>(d(^MML(d(+";:;,=(d(5&::((4'TG:=;"(((( ( 0858!18R(400.@/f8/10( \LLl(d(4<"F"#p(BG>>J([(\u(*<>><&,}_(f#,G%#F=G";"(J(8b+>&:<&,(J([(u(*<>><&,( ^MM\(d(W#";B&G:;?(h;#E-(;VG<+*;,=J([(^?u(*<>><&,( ^MML(d(0=;;>(<,'G:="-?(c";(J([(a(*<>><&,( ^M\M(d(6G>+(#,'(+#+;"(d(*#FB<,;"-(Q";#I'&$,(J([(^(*<>><&,(
( ( (
( x>;Q;"(6"#'&(
x>;Q;"A+"#'"&vF"#$%&"'9"#:<>AF&*AQ"(
Yuu(\\(aKNLJNuau( ( ( ( (
*+,-./+0&1&*/23,45&
*/+?&X?4>/+&X?+M>=?&F?,2&N+,$>A& 47840(3](8z6871.08U( 0858!18R(400.@/f8/10U( N">A0>4#& ,40& */4$%+"=J/4W& C/-?+& ,40& '()'<&o,A?&XT!TW&Collapse,&ZR9&2>AA>/4& Q4?+#5W&Q4#>4??+>4#W&L?%,>A& '()'<o,A?&XT!TWK,=B>4?+5&N+?,G0/-4W&ZR9(&2>AA>/4& ( & 068!.].!(h4/R5./@U( '())&g&!"%/&K,4".,=%/+>4#&CA,4%W<&@,>A&DCP&,40&N[H&R&'(&2>AA>/4& X%/+2W& x//0>4#W& E>+?W& ^3?+,J/4,A& L>$GW& '())&<&X"3?+2,+G?%&g&d>40&X%/+2&<&R&)&2>AA>/4T& Q4?+#5W&I>,h>A%5& '())&<&X"3?+2,+G?%&<&%B?y&D!+2?0&L/hh?+5H&<&R&)&2>AA>/4&& ( '())&g&\,$&F+?,%2?4%&CA,4%<&Q4#>4??+>4#&L>$G&<&R&)&2>AA>/4& {245.].!41.3/0U( '()(&g&!A=/B/A&,40&X"#,+&CA,4%<&d>40&X%/+2&<&R&6&2>AA>/4& );::<&N,$>=&&[4$"+,4=?&*/"+$?W&EZfQfXQ\& '()(&g&\+,>4&QS3/+%&g&d>40&X%/+2&&<&R&)&2>AA>/4& );:;<&f,J/4,A&,40&[4%?+4,J/4,A&F+,4$3/+%&& '()(&g&o>0?/&C+/0"J/4&<&E>+?&<&R&)&2>AA>/4& [4$"+,4=?&=/"+$?W&EZfQfXQ\& '()(&g&F+,=%/+&L?4%,A$&<&E>+?&<&R&)&2>AA>/4& );;(<& [4$"+,4=?& h+/G?+& A>=?4=?& =/"+$?W& '((;&<&E?+JA>k?+&CA,4%&g&*/A,3$?&/.&X%+"=%"+,A&d,AA&<&LR&)T8&2>AA>/4& EZfQfXQ\& '((;&g&!#+>="A%"+,A&K,=B>4?+5&CA,4%<&E>+?<&R&7(&2>AA>/4& '()(<&F?=B4>=,A&I/$$&!0`"$J4#&*?+Jl=,%?0W& EZfQfXQ\& & EXPERIENCE: 2011-2012, Senior Loss Adjuster, Crawford GTS 2009-2011, Senior Loss Adjuster, Cunningham Lindsey 1993- 2009, Loss Adjuster / Partner, Tríade Serviços de Seguros S/C Ltda. 1991-1993, Insurance Broker/ Partner, ( ( Tríade Administradora e Corretora de ( Seguros Ltda. ( 1987-1991, Loss Adjuster, Isoldi & ( Associados & & 8b;FGHE;(@;,;"#>(4'TG:=;"(( & 0<',;<A=#I;=&:B<vF"#$%&"'9"#:<>AF&*AQ"( (
0<',;<(1#*#j#=&(
6B&,;U(Yuu(\\(aKNL(Nu^\( f&Q<>;U(Yuu(\\(L((NlNMKuam( ( ( (
*+,-./+0&1&*/23,45&
!&,=#F=(.,%&"*#H&,( f#"F(@&'%";-( @10(R<";F=&"( 1;>U(Yuu(\\(aKNLJNma^( f&Q<>;U(Yuu(\\(NaNN(lm\l( *#"FAD&'%";-vF"#$%&"'9"#:<>AF&*AQ"(
*+,-./+0&1&*/23,45&
7(&